diff --git a/frontend/src/app/global-error.tsx b/frontend/src/app/global-error.tsx
index 9532023d39..b1550b16b3 100644
--- a/frontend/src/app/global-error.tsx
+++ b/frontend/src/app/global-error.tsx
@@ -62,7 +62,11 @@ export class AppError extends Error {
   }
 }
 
-export const handleAppError = (error: unknown) => {
+interface HandleAppErrorOptions {
+  timeout?: number
+}
+
+export const handleAppError = (error: unknown, options?: HandleAppErrorOptions) => {
   let appError: AppError
 
   if (error instanceof AppError) {
@@ -81,7 +85,7 @@ export const handleAppError = (error: unknown) => {
   addToast({
     title: errorConfig.title,
     description: appError.message || errorConfig.message,
-    timeout: 5000,
+    timeout: options?.timeout ?? 5000,
     variant: 'solid',
     color: 'danger',
     shouldShowTimeoutProgress: true,
diff --git a/frontend/src/utils/helpers/apolloClient.ts b/frontend/src/utils/helpers/apolloClient.ts
index 42fdbeca87..d203e29882 100644
--- a/frontend/src/utils/helpers/apolloClient.ts
+++ b/frontend/src/utils/helpers/apolloClient.ts
@@ -3,15 +3,44 @@ import { setContext } from '@apollo/client/link/context'
 import { AppError, handleAppError } from 'app/global-error'
 import { GRAPHQL_URL } from 'utils/env.client'
 import { getCsrfToken } from 'utils/utility'
+
+let hasShownGraphQLConnectionError = false
+
+const notifyGraphQLConnectionError = () => {
+  if (hasShownGraphQLConnectionError) {
+    return
+  }
+
+  hasShownGraphQLConnectionError = true
+  handleAppError(
+    new AppError(
+      500,
+      'Unable to reach the GraphQL backend. Ensure the backend service is running and NEXT_PUBLIC_GRAPHQL_URL points to a valid /graphql/ endpoint.'
+    ),
+    { timeout: 12000 }
+  )
+}
+
 const createApolloClient = () => {
   if (!GRAPHQL_URL) {
-    const error = new AppError(500, 'Missing GraphQL URL')
+    const error = new AppError(
+      500,
+      'Missing NEXT_PUBLIC_GRAPHQL_URL. Set it in frontend/.env and ensure the backend GraphQL service is running.'
+    )
     handleAppError(error)
     return null
   }
 
   const httpLink = new HttpLink({
     credentials: 'include',
+    fetch: async (uri, options) => {
+      try {
+        return await fetch(uri, options)
+      } catch (error) {
+        notifyGraphQLConnectionError()
+        throw error
+      }
+    },
     uri: GRAPHQL_URL,
   })
 
diff --git a/frontend/src/wrappers/provider.tsx b/frontend/src/wrappers/provider.tsx
index 974bdb304d..6de64f3afa 100644
--- a/frontend/src/wrappers/provider.tsx
+++ b/frontend/src/wrappers/provider.tsx
@@ -24,8 +24,17 @@ export function Providers({
 }>) {
   if (!apolloClient) {
     return (
-      <div className="flex min-h-screen items-center justify-center text-red-500">
-        Configuration Error: GraphQL Client failed to initialize
+      <div className="flex min-h-screen items-center justify-center px-4 text-red-500">
+        <div className="max-w-2xl text-center">
+          <h1 className="text-xl font-semibold">GraphQL client is not configured</h1>
+          <p className="mt-2 text-sm text-foreground-700">
+            The frontend could not initialize Apollo because the GraphQL endpoint is unavailable.
+          </p>
+          <p className="mt-2 text-sm text-foreground-700">
+            <strong>Set NEXT_PUBLIC_GRAPHQL_URL in frontend/.env</strong> and ensure the backend GraphQL service
+            is running.
+          </p>
+        </div>
       </div>
     )
   }