Description
Your Environment
- Platform [PC desktop, Mac, iOS, Office on the web]: Mac, Windows and OWA
- Host [Excel, Word, PowerPoint, etc.]: Outloo
- Office version number:
- Operating System:Mac, Windows
- Browser (if using Office on the web): Chrome, Safari and FF
Expected behavior
getCallbackTokenAsync() should work and get either a REST-capable or EWS-capable token.
Current behavior
Getting error:
{
"status": "failed",
"error": {
"name": "GenericTokenError",
"message": "An internal error has occurred.",
"code": 9018
}
}
and networktab:
{
"Items": [
{
"__type": "GetClientAccessTokenResponseMessage:#Exchange",
"Token": null,
"MessageText": "Token retrieval is not supported for this organization.",
"ResponseCode": "ErrorForbiddenClientAccessTokenRequest",
"ResponseClass": "Error"
},
{
"__type": "GetClientAccessTokenResponseMessage:#Exchange",
"Token": null,
"MessageText": "Token retrieval is not supported for this organization.",
"ResponseCode": "ErrorForbiddenClientAccessTokenRequest",
"ResponseClass": "Error"
}
]
}
Steps to reproduce
Call: Office.context.mailbox.getCallbackTokenAsync({ isRest: true }, result => { console.log(result); });
Link to live example(s)
NA
Provide additional details
NA
Context
Our add-in no longer works, since we use the rest api to get additional data aboutthe event
Useful logs
- Console errors
- Screenshots
- Test file (if only happens on a particular file)
Probably similar to #4265 that issue also contains additional reports like we are seeing.