[Bug]: iOS: Not able to update email using OneSignal.User.addEmail(userInfo.email)

[piyushTendable]

What happened?

I am using one signal iOS SDK version: 5.2.5

I am not able to update user email but I can update my user tag.

I don't know what's the issue or any other steps missing.

Any suggestions?

Steps to reproduce?

OneSignal.User.addEmail(userInfo.email)
OneSignal.User.addTag(key: "user_id", value: "\(userInfo.id)")

Tag is updating but email is not updating in subscription.

Setting -> Keys and ids, I have also check that 
Identity Verification for email + external_id (recommended): false 

Checked below documents: 
https://documentation.onesignal.com/docs/react-native-expo-sdk-setup#set-email--phone-number
https://documentation.onesignal.com/docs/ios-sdk-setup
https://github.com/OneSignal/OneSignal-iOS-SDK/blob/main/MIGRATION_GUIDE.md

What did you expect to happen?

I want to update email for my user subscription.

OneSignal iOS SDK version

5.2.5

iOS version

17

Specific iOS version

17.6.1

Relevant log output

VERBOSE: OSOperationRepo enqueueDelta: <OSDelta OS_ADD_SUBSCRIPTION_DELTA with property: Email value: myEmail@gmail.com>
VERBOSE: OneSignal.User addTags called with: ["user_id": "7887"]

Code of Conduct

• I agree to follow this project's Code of Conduct

[piyushTendable]

Any update/suggestion?

[nan-li]

Hi @piyushTendable apologies for the delayed response. Do you have the full logs?

[piyushTendable]

Hi @nan-li , currently I don't have full logs. can u solve it?

[nan-li]

If you can reproduce, please share the logs. I cannot know what is happening from just the two lines shared. I see VERBOSE: OSOperationRepo enqueueDelta: <OSDelta OS_ADD_SUBSCRIPTION_DELTA with property: Email value: myEmail@gmail.com> meaning that the email is added in the SDK. We need to see the subsequent server request that sends this email to the backend, and what errors happen, if any.

Also, how are you checking for the email record in the dashboard? Your screenshot cuts out information to the left and right so I cannot tell what type of record is being shown. Since I see "App Version" I assume it is a push subscription record. Adding an email will create a new email subscription, not add an email to a push subscription.

[nan-li]

It has been a few months and there is not enough information, so I will close this out.

Please ping me with updated details in order to revisit this issue.