diff --git a/src/main/java/com/iemr/ecd/service/associate/CallClosureImpl.java b/src/main/java/com/iemr/ecd/service/associate/CallClosureImpl.java
index c4049d9..686c3be 100644
--- a/src/main/java/com/iemr/ecd/service/associate/CallClosureImpl.java
+++ b/src/main/java/com/iemr/ecd/service/associate/CallClosureImpl.java
@@ -203,8 +203,12 @@ public String closeCall(CallClosureDTO request) {
 				if(null != request.getReasonForCallNotAnswered() && Constants.REASONFORCALLNOTANSWERED.contains(request.getReasonForCallNotAnswered()) && !isMaxcallsAttempted) {
 					callObj.setCallStatus(Constants.OPEN);
 				}
+				
 				isLanguageMapped = isLanguageMappedWithUser(request);
-				if(!isLanguageMapped && callObj.getEcdCallType().equalsIgnoreCase("introductory")) {
+				if (!isLanguageMapped 
+				        && callObj.getEcdCallType().equalsIgnoreCase("introductory") 
+				        && obj.getIsCallDisconnected() != null 
+				        && obj.getIsCallDisconnected()) {
 					callObj.setAllocatedUserId(null);
 					callObj.setCallStatus(Constants.OPEN);
 					callObj.setCallAttemptNo(0);