昇腾910B3 OCR模型推理失败

[wangwenqi567]

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• 查找历史相关issue寻求解答
• 翻阅FAQ
• 翻阅PaddleX 文档
• 确认bug是否在新版本里还未修复

描述问题

在昇腾910B3上启动小模型服务成功，但是真正推理时报错ACL error,500001
想请教是什么原因

复现

1. 服务化部署

按照文档https://github.com/PaddlePaddle/PaddleX/blob/release/3.3/docs/other_devices_support/paddlepaddle_install_NPU.md部署
验证python -c "import paddle; paddle.utils.run_check()"时
报错

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/usr/local/lib/python3.10/dist-packages/paddle/utils/install_check.py", line 274, in run_check
    _run_dygraph_single(use_cuda, use_xpu, use_custom, custom_device_name)
  File "/usr/local/lib/python3.10/dist-packages/paddle/utils/install_check.py", line 120, in _run_dygraph_single
    opt.step()
  File "/usr/local/lib/python3.10/dist-packages/decorator.py", line 232, in fun
    return caller(func, *(extras + args), **kw)
  File "/usr/local/lib/python3.10/dist-packages/paddle/base/dygraph/base.py", line 380, in __impl__
    return func(*args, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/decorator.py", line 232, in fun
    return caller(func, *(extras + args), **kw)
  File "/usr/local/lib/python3.10/dist-packages/paddle/base/wrapped_decorator.py", line 40, in __impl__
    return wrapped_func(*args, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/paddle/base/framework.py", line 736, in __impl__
    return func(*args, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/paddle/optimizer/adam.py", line 526, in step
    optimize_ops = self._apply_optimize(
  File "/usr/local/lib/python3.10/dist-packages/paddle/optimizer/optimizer.py", line 1701, in _apply_optimize
    optimize_ops = self._create_optimization_pass(
  File "/usr/local/lib/python3.10/dist-packages/paddle/optimizer/optimizer.py", line 1368, in _create_optimization_pass
    self._append_optimize_op(
  File "/usr/local/lib/python3.10/dist-packages/paddle/optimizer/adam.py", line 387, in _append_optimize_op
    _, _, _, _, _, _, _ = _C_ops.adam_(
OSError: (External)  ACL error, the error code is : 500001.  (at /paddle/backends/npu/kernels/funcs/npu_op_runner.cc:445)

环境

1. 请提供您使用的PaddlePaddle、PaddleX版本号、Python版本号
   paddlepaddle 3.3.0 dev
   paddlepaddle-3.3.0.dev20251105-cp313-cp313-linux_aarch64.whl
   paddle_custom_npu-3.0.0.dev20251105-cp310-cp310-linux_aarch64.whl或
   paddle_custom_npu-3.0.0.dev20251023-cp310-cp310-linux_aarch64.whl都会报错
   paddlex 3.3.5
   python 3.10

2. 请提供您使用的操作系统信息，如Linux/Windows/MacOS
   linux、 910B3、npu-smi 24.1.0.3

[Bobholamovic]

可以安装这个试试：https://paddle-whl.bj.bcebos.com/nightly/npu/paddle-custom-npu/paddle_custom_npu-3.0.0.dev20250519-cp310-cp310-linux_aarch64.whl