The backend pool is Unhealthy

[0GiS0]

Hi!

After deploying the template, when I try to access to the web through the App Gateway DNS I get an 502 because the VMs in the backend pool have the state Unhealthy... I psping the 80 port of those VMs It seems they're not open.

do I need to do anything else after deploying the template?

thanks

[rajcheval]

I am running into the same issue.

[0GiS0]

I am running into the same issue.

Take a look to this post that I wrote about this: https://www.returngis.net/2018/07/configurar-palo-alto-vm-series-con-azure-application-gateway/

It's in Spanish but the config is in English :)

Hope this helps

[rajpolaris]

Gisela,

Thanks for sharing this.

I was able to resolve my issue by carefully following the instructions here:
https://www.paloaltonetworks.com/documentation/80/virtualization/virtualization/set-up-the-vm-series-firewall-on-azure/deploy-the-vm-series-and-azure-application-gateway-template/start-using-the-vm-series--azure-application-gateway-template/sample-configuration-file

I see you emailed me on Sunday morning. I did not see your email until now.
It took many hours to get past this issue. Your instructions would have saved me at least 5 hours.

Google translator worked flawlessly so I was able to read the instructions and config.

[0GiS0]

Happy to hear that! 👍