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Copy file name to clipboardExpand all lines: .github/ISSUE_TEMPLATE/bug_report.yml
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name: Bug report
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description: Create a report about an issue you found in the Mattermost Desktop App
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description: Create a report about an issue you found in the OLI Desktop App
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title: "[Bug]: "
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labels: "Type/Bug"
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body:
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- type: markdown
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attributes:
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value: |
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## STOP! Before you file a bug report
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Check that the issue is truly a Desktop App issue and not an issue with our Web App. The Desktop App makes use of the Mattermost Web App to render Mattermost. This repository is for issues with the Desktop App wrapper.
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Check that the issue is truly a Desktop App issue and not an issue with our Web App. The Desktop App makes use of the OLI Web App to render OLI. This repository is for issues with the Desktop App wrapper.
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You can do this by going to your web browser (preferably Chrome) and attempting to reproduce the issue there.
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If it does, the issue should be reported to the [main Mattermost repository](https://github.com/mattermost/mattermost/issues).
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If it does, the issue should be reported to the [main OLI repository](https://github.com/mattermost/mattermost/issues).
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- type: checkboxes
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attributes:
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label: Checks before filing an issue
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description: Please ensure you can confirm the following
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options:
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- label: This issue doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the Mattermost Server repository](https://github.com/mattermost/mattermost-server/issues).
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- label: This issue doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the OLI Server repository](https://github.com/mattermost/mattermost-server/issues).
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required: true
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- label: I have checked the [issue tracker](https://github.com/mattermost/desktop/issues) and have not found an issue that matches the one I'm filing. This should include closed issues.
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required: true
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- label: "This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16."
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required: true
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- label: "This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.com/suggestions/."
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required: true
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- label: This issue reproduces on the most recent [stable version](https://github.com/mattermost/desktop/releases/latest), or the most recent [prerelease version](https://github.com/mattermost/desktop/releases) of the Mattermost Desktop App.
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- label: This issue reproduces on the most recent [stable version](https://github.com/mattermost/desktop/releases/latest), or the most recent [prerelease version](https://github.com/mattermost/desktop/releases) of the OLI Desktop App.
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required: true
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- label: I have read the [contribution guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md).
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required: true
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- type: input
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attributes:
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label: Mattermost Desktop Version
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label: OLI Desktop Version
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description: |
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What version of the Desktop App are you using? You can find it by going to [Help] > [Version Number].
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validations:
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required: true
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- type: input
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attributes:
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label: Mattermost Server Version
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label: OLI Server Version
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description: |
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Which version of the Mattermost Server did this occur on?
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You can find your Mattermost Server version by [Mattermost Menu] > [About Mattermost], where [Mattermost Menu] can be accessed by clicking on the grid in the top-left corner.
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Which version of the OLI Server did this occur on?
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You can find your OLI Server version by [OLI Menu] > [About OLI], where [OLI Menu] can be accessed by clicking on the grid in the top-left corner.
Copy file name to clipboardExpand all lines: .github/ISSUE_TEMPLATE/crash_report.yml
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name: Crash report
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description: Create a report about a crash you experienced while using the Mattermost Desktop App
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description: Create a report about a crash you experienced while using the OLI Desktop App
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title: "[Crash]: "
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labels: "Type/Crash Report"
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body:
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options:
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- label: I have checked the [issue tracker](https://github.com/mattermost/desktop/issues) and have not found an issue that matches the one I'm filing. This should include closed issues.
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required: true
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- label: This issue doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the Mattermost Server repository](https://github.com/mattermost/mattermost-server/issues).
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- label: This issue doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the OLI Server repository](https://github.com/mattermost/mattermost-server/issues).
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required: true
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- label: I have read the [contribution guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md).
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required: true
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- type: input
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attributes:
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label: Mattermost Desktop Version
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label: OLI Desktop Version
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description: |
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What version of the Desktop App are you using? You can find it by going to [Help] > [Version Number]. If you cannot access that, please check which version you downloaded, or ask your system administrator.
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validations:
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required: true
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- type: input
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attributes:
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label: Mattermost Server Version
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label: OLI Server Version
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description: |
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Which version of the Mattermost Server did this occur on?
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You can find your Mattermost Server version by [Mattermost Menu] > [About Mattermost], where [Mattermost Menu] can be accessed by clicking on the grid in the top-left corner.
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Which version of the OLI Server did this occur on?
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You can find your OLI Server version by [OLI Menu] > [About OLI], where [OLI Menu] can be accessed by clicking on the grid in the top-left corner.
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If you cannot access this, ask your system administrator.
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- type: dropdown
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attributes:
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label: What type of crash did you experience?
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options:
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- White screen (I can see the top bar, but I cannot see my Mattermost server)
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- Uncaught exception (I saw a dialog pop up that said "The Mattermost app quit unexpectedly")
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- White screen (I can see the top bar, but I cannot see my OLI server)
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- Uncaught exception (I saw a dialog pop up that said "The OLI app quit unexpectedly")
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- System crash (The application quit unexpectedly with no warning, or the operating system reported a crash)
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validations:
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required: true
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Please provide any information you can about the crash you experienced.
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- White screen: If you experience a white screen, please first verify that the same behaviour doesn't reproduce on the browser and if it doesn't, you can go to [View] > [Developer Tools for Current Server], clicking on the Console tab, then right-clicking on the logs area and clicking [Save as]. Then you can copy and paste the contents of that file here.
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- Uncaught exception: If you receive a dialog that says "The Mattermost app quit unexpectedly", click on the Show Details button. Copy the text that is shown and paste it there.
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- Uncaught exception: If you receive a dialog that says "The OLI app quit unexpectedly", click on the Show Details button. Copy the text that is shown and paste it there.
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- System crash: For any other crashes, please provide the trace log or Event Viewer output or anything else that might be relevant here.
You are a documentation impact analyst for the Mattermost project. Your job is to determine whether a pull request to the **mattermost/desktop** repository requires updates to the public documentation hosted at https://docs.mattermost.com (source repo: mattermost/docs).
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You are a documentation impact analyst for the OLI project. Your job is to determine whether a pull request to the **mattermost/desktop** repository requires updates to the public documentation hosted at https://docs.mattermost.com (source repo: mattermost/docs).
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## Repository Layout
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The PR code is checked out at the workspace root. The documentation source is checked out at `./docs/source/` (RST files, Sphinx-based).
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<personas>
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### System Administrator
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Deploys, configures, and manages the Mattermost Desktop App across an organization.
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Deploys, configures, and manages the OLI Desktop App across an organization.
- **Cares about:** MSI/enterprise deployment, Group Policy / managed config, auto-update settings, certificate management, allowed origins, proxy configuration, push notification handling, silent install flags, system requirements (OS versions, Electron version)
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- **Impact signals:** changes to `src/main/autoupdate/`, `src/main/config/`, `src/main/certificateManager.ts`, `src/main/trustedOrigins.ts`, `src/common/config/`, `package.json` (Electron version bumps), new CLI flags or environment variables
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### End User
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Uses the Mattermost Desktop App daily for messaging and collaboration.
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Uses the OLI Desktop App daily for messaging and collaboration.
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- **Reads:** `end-user-guide/`, `get-help/`
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- **Cares about:** UI changes, keyboard shortcuts, notification behavior, system tray features, multi-server/tab management, spell check, screen sharing, deep link handling, accessibility changes
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- **Impact signals:** changes to `src/renderer/components/`, `src/main/windows/`, `src/main/tray/`, `src/main/notifications/`, `src/common/tabs/`
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- **Impact signals:** changes to `src/main/certificateManager.ts`, `src/main/certificateStore.ts`, `src/main/trustedOrigins.ts`, `src/main/allowedProtocols.ts`, `src/preload/`
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### Developer / Integrator
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Builds integrations with or extensions for the Mattermost Desktop App.
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Builds integrations with or extensions for the OLI Desktop App.
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