App

ServiceNow
https://www.servicenow.com/docs/

Sources

- New Incident
https://www.servicenow.com/docs/bundle/zurich-api-reference/page/integrate/inbound-rest/concept/trouble-ticket-open-api.html#title_trouble-ticket-POST-ticket-tt
(can also do New Case)

Actions

Chat update with elements from the incident (couldn't find proper docs on this)

• Create Case/Incident
• Update Case/Incident
  https://www.servicenow.com/docs/bundle/zurich-api-reference/page/integrate/inbound-rest/concept/trouble-ticket-open-api.html#title_trouble-ticket-POST-ticket-tt