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Updated guidance on necessary order form updates for custom MSAs (#13874)
* Updated guidance on necessary order form updates for custom MSAs more context here: https://posthog.slack.com/archives/C08MYQX74KH/p1764181955387239 * Updated guidance on necessary order form updates for custom MSAs
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contents/handbook/growth/sales/contracts.md

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@@ -85,11 +85,15 @@ We use [PandaDoc](https://app.pandadoc.com/a/#/) to handle document generation,
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- Payment Method to `Credit Card`.
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9. If an MSA is being used rather than the standard terms you will need to replace the following text:
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> PostHog Cloud License Terms appearing at: https://www.posthog.com/terms and Privacy Policy appearing at: /privacy (collectively the “Agreement”)
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> PostHog Cloud License Terms appearing at: https://www.posthog.com/terms and Privacy Policy appearing at: https://posthog.com/privacy (collectively the “**Agreement**”)
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with
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with either
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> PostHog Cloud License Terms executed by and between PostHog, Inc. and CUSTOMER LEGAL NAME (the “Agreement”)
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> PostHog Cloud License Terms entered into by and between the Parties on or about the date hereof and Privacy Policy appearing at: https://posthog.com/privacy (collectively the “**Agreement**”).
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or, if the Customer insists on including the exact date of the MSA to remove ambiguity,
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> PostHog Cloud License Terms entered into by and between the Parties on or about [INSERT DATE OF EXECUTION OF MSA] and Privacy Policy appearing at: https://posthog.com/privacy (collectively the “**Agreement**”).
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10. You should link the order form to the opportunity record in Salesforce using the `Contract Link` field in the "Opportunity Closure Details" so that we have a reference to the completed paperwork from our CRM.
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