Spike in ANRs After Updating apiUrl in branch-config.json

[prashanthmncoindcx]

Describe the bug

After modifying and setting the apiUrl value in branch-config.json, we observed a noticeable spike in ANRs across the app. This issue started occurring immediately after the API URL implementation. Also share the issue in firebase console

Report from Play Console:

Problem - The main thread was busy doing a Binder call that was potentially slow
Recommendation - The latency of a Binder call is hard to predict. It can be affected not only by the complexity of the call itself, but also by intermittent factors such as system server lock contention. You should treat them as you would treat I/O calls, and avoid, if possible, making Binder calls in the main thread. If making a Binder call from the main thread is unavoidable, make sure to instrument and monitor such calls to detect slowness.

branch_anr.txt

branch_anr.txt

Steps to reproduce

1. On app launch crash is happening. Logs and details are added in the description

A clear and concise description of what you expected to happen.

Gracefully handle so app crash won't happen

Plugin Version

8.9.0

Flutter Version

3.32.7

Android/iOS/Web

Android

Make and Model

xiaomi, vivo, OnePlus

Additional Information/Context

branch_anr.txt

[pushpendraKh]

@RodrigoSMarques please check once

[RodrigoSMarques]

I saw the issue. Still under review.

I'm not sure if the problem is at the point mentioned.

I requested an analysis from Gemini regarding the stack trace.

---

This log indicates an ANR (Application Not Responding) or a temporary freeze caused by the Main Thread being blocked while waiting for a response from another process.

Here is the detailed explanation and how to fix it:

1. Problem Identification

The issue lies within the "main" thread (tid=1). Its state is Native, meaning it is executing low-level system code and waiting for a return.

The blocking sequence is:

1. The application attempts to retrieve the Install Referrer information (attribution data regarding who referred the app).
2. It calls the Google Play Store API via InstallReferrerClientImpl.getInstallReferrer.
3. This call uses Binder (IPC - Inter-Process Communication) to talk to the Google Play Store application (com.android.vending).
4. The main thread sits idle (__ioctl and IPCThreadState::waitForResponse) waiting for the Play Store to reply.
5. Since the response was delayed or the Play Store process didn't reply in time, your app's interface froze.

2. Where the Error Is

The error occurs specifically in this part of the Stack Trace:

at com.android.installreferrer.api.InstallReferrerClientImpl.getInstallReferrer (InstallReferrerClientImpl.java:5)
at io.branch.coroutines.InstallReferrersKt$getGooglePlayStoreReferrerDetails$2$1.onInstallReferrerSetupFinished (InstallReferrers.kt:42)

The method onInstallReferrerSetupFinished is a callback that, in this specific case, is running on the Main Thread. Inside this callback, getInstallReferrer() is being executed, which is a blocking (synchronous) operation.

It appears you are using the Branch Metrics library (or a coroutines extension for it), specifically the file InstallReferrers.kt, line 42.

Technical Summary

The getInstallReferrer() method performs Inter-Process Communication (IPC). While usually fast, if the Play Store service is busy, updating, or stuck, your call will hang along with it. Never perform IPC calls on the Main Thread.

[RodrigoSMarques]

If the problem is the point mentioned, it's a problem with the SDK and not the plugin.

Still under review.

[prashanthmncoindcx]

@arsalan Ahmad ***@***.***> Could you please check this. Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA>

…

On Thu, Nov 20, 2025 at 11:08 PM Rodrigo Souza Marques < ***@***.***> wrote: * ALERT!!! EXTERNAL. This email sent from ***@***.*** ***@***.***>. Do not click links or open attachments unless you are sure. ------------------------------RodrigoSMarques* left a comment (RodrigoSMarques/flutter_branch_sdk#483) <#483 (comment)> If the problem is the point mentioned, it's a problem with the SDK and not the plugin. Still under review. — Reply to this email directly, view it on GitHub <#483 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BETX2JHRUBZUSUXQUBQOBQL35X4C5AVCNFSM6AAAAACMNVGP2SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKNJZGI3TAMBWGE> . You are receiving this because you authored the thread.Message ID: ***@***.***>

-- <https://twitter.com/CoinDCX> <https://www.facebook.com/CoinDCX/> <https://www.instagram.com/coindcxofficial/> <https://t.me/CoinDCX_Go_Announcements>*The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this email. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it. Any disclosure in any form of all or part of this e-mail, or of any of the parties to it, including any copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of our company. This email is not, and is not intended to be, and should not be construed as being, (a) any offer, solicitation, or promotion of any kind; (b) the basis of any investment or other decision(s); (c) any recommendation to buy, sell or transact in any manner any good(s), product(s) or service(s), nor engage in any investment(s) or other transaction(s) or activities; or (d) the provision of, or related to, any advisory service(s) or activities, including regarding any investment, tax, legal, financial, accounting, consulting or any other related service(s). Please contact  https://support.coindcx.com <https://support.coindcx.com>  **or ***@***.*** ***@***.***>  in case of any query, clarification or discrepancies.* Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.

[prashanthmncoindcx]

Hi @arsalan Ahmad ***@***.***> / @pawan Pal ***@***.***> / @JAYANDAR Yadav ***@***.***> I noticed that during this release, while updating the apiUrl in *branch-config.json*, we also upgraded the Branch SDK to *8.9.0*. Some references now point to the latest SDK. Upon reviewing the code, it appears that the SDK is waiting indefinitely for the Play Store referrer response, which could be causing the issue. Specifically, this behavior seems to originate from *InstallReferrers.kt*, line *71* (Branch-SDK/src/main/java/io/branch/coroutines/InstallReferrers.kt ). Could you please look into this at the earliest? This issue can lead to ANRs and may negatively impact our app rating and Play Store listing. [image: image.png] Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA> On Fri, Nov 21, 2025 at 4:08 PM Prashanth M N ***@***.***> wrote:

…

@arsalan Ahmad ***@***.***> Could you please check this. Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA> On Thu, Nov 20, 2025 at 11:08 PM Rodrigo Souza Marques < ***@***.***> wrote: > > * ALERT!!! EXTERNAL. This email sent from ***@***.*** > ***@***.***>. Do not click links or open attachments unless > you are sure. ------------------------------RodrigoSMarques* left a > comment (RodrigoSMarques/flutter_branch_sdk#483) > <#483 (comment)> > > If the problem is the point mentioned, it's a problem with the SDK and > not the plugin. > > Still under review. > > — > Reply to this email directly, view it on GitHub > <#483 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BETX2JHRUBZUSUXQUBQOBQL35X4C5AVCNFSM6AAAAACMNVGP2SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKNJZGI3TAMBWGE> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >

-- <https://twitter.com/CoinDCX> <https://www.facebook.com/CoinDCX/> <https://www.instagram.com/coindcxofficial/> <https://t.me/CoinDCX_Go_Announcements>*The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this email. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it. Any disclosure in any form of all or part of this e-mail, or of any of the parties to it, including any copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of our company. This email is not, and is not intended to be, and should not be construed as being, (a) any offer, solicitation, or promotion of any kind; (b) the basis of any investment or other decision(s); (c) any recommendation to buy, sell or transact in any manner any good(s), product(s) or service(s), nor engage in any investment(s) or other transaction(s) or activities; or (d) the provision of, or related to, any advisory service(s) or activities, including regarding any investment, tax, legal, financial, accounting, consulting or any other related service(s). Please contact  https://support.coindcx.com <https://support.coindcx.com>  **or ***@***.*** ***@***.***>  in case of any query, clarification or discrepancies.* Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.

[RodrigoSMarques]

Which version of the plugin were you using previously?

This plugin uses the Branch SDK on each platform.

If the problem is indeed with the Branch SDK, it's necessary to open an issue in the native SDK repository.

Open a support ticket for Branch at the link or open an issue in the platform repository:

• Android: https://github.com/BranchMetrics/android-branch-deep-linking-attribution

[prashanthmncoindcx]

Hi RodrigoSMarques/flutter_branch_sdk Earlier, we were using *flutter_branch_sdk 8.6.0*. @JAYANDAR Yadav ***@***.***> Could you please help determine the correct ownership of this issue? It seems to be moving between teams, and you would be the right person to identify where the required changes need to be made. Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA>

…

On Sun, Nov 23, 2025 at 2:52 AM Rodrigo Souza Marques < ***@***.***> wrote: * ALERT!!! EXTERNAL. This email sent from ***@***.*** ***@***.***>. Do not click links or open attachments unless you are sure. ------------------------------RodrigoSMarques* left a comment (RodrigoSMarques/flutter_branch_sdk#483) <#483 (comment)> Which version of the plugin were you using previously? This plugin uses the Branch SDK on each platform. If the problem is indeed with the Branch SDK, it's necessary to open an issue in the native SDK repository. Open a support ticket for Branch at the link <https://help.branch.io/using-branch/page/submit-a-ticket> or open an issue in the platform repository: - Android: https://github.com/BranchMetrics/android-branch-deep-linking-attribution <https://github.com/BranchMetrics/android-branch-deep-linking-attribution> — Reply to this email directly, view it on GitHub <#483 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BETX2JAHYQCGCVPDM67POUL36DHYXAVCNFSM6AAAAACMNVGP2SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKNRXGA2TQNZTGA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

-- <https://twitter.com/CoinDCX> <https://www.facebook.com/CoinDCX/> <https://www.instagram.com/coindcxofficial/> <https://t.me/CoinDCX_Go_Announcements>*The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this email. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it. Any disclosure in any form of all or part of this e-mail, or of any of the parties to it, including any copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of our company. This email is not, and is not intended to be, and should not be construed as being, (a) any offer, solicitation, or promotion of any kind; (b) the basis of any investment or other decision(s); (c) any recommendation to buy, sell or transact in any manner any good(s), product(s) or service(s), nor engage in any investment(s) or other transaction(s) or activities; or (d) the provision of, or related to, any advisory service(s) or activities, including regarding any investment, tax, legal, financial, accounting, consulting or any other related service(s). Please contact  https://support.coindcx.com <https://support.coindcx.com>  **or ***@***.*** ***@***.***>  in case of any query, clarification or discrepancies.* Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.

[prashanthmncoindcx]

Hi Prashanth, This needs to be handled by Branch Support. Can you please write to them? [image: Branch] <https://branch.io/?bmp=xink-sig> Jayandar Yadav Manager, Professional Services APAC Follow us on *LinkedIn <https://t.xink.io/Tracking/Index/uHoCAGRBAACJuqIB0>* How *Licious <https://t.xink.io/Tracking/Index/V1ACAGRBAACJuqIB0>* and *9Now <https://t.xink.io/Tracking/Index/dE8CAGRBAACJuqIB0>* use Branch [image: Seamless Sponsor] <https://t.xink.io/Tracking/Index/uXoCAGRBAACJuqIB0> On Mon, Nov 24, 2025 at 11:31 AM Prashanth M N ***@***.***> wrote:

…

Hi RodrigoSMarques/flutter_branch_sdk Earlier, we were using *flutter_branch_sdk 8.6.0*. @JAYANDAR Yadav ***@***.***> Could you please help determine the correct ownership of this issue? It seems to be moving between teams, and you would be the right person to identify where the required changes need to be made. Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA> On Sun, Nov 23, 2025 at 2:52 AM Rodrigo Souza Marques < ***@***.***> wrote: > > * ALERT!!! EXTERNAL. This email sent from ***@***.*** > ***@***.***>. Do not click links or open attachments unless > you are sure. ------------------------------RodrigoSMarques* left a > comment (RodrigoSMarques/flutter_branch_sdk#483) > <#483 (comment)> > > Which version of the plugin were you using previously? > > This plugin uses the Branch SDK on each platform. > > If the problem is indeed with the Branch SDK, it's necessary to open an > issue in the native SDK repository. > > Open a support ticket for Branch at the link > <https://help.branch.io/using-branch/page/submit-a-ticket> or open an > issue in the platform repository: > > - Android: > https://github.com/BranchMetrics/android-branch-deep-linking-attribution > > — > Reply to this email directly, view it on GitHub > <#483 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BETX2JAHYQCGCVPDM67POUL36DHYXAVCNFSM6AAAAACMNVGP2SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKNRXGA2TQNZTGA> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> > <https://twitter.com/CoinDCX> <https://www.facebook.com/CoinDCX/> <https://www.instagram.com/coindcxofficial/> <https://t.me/CoinDCX_Go_Announcements> *The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this email. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it. Any disclosure in any form of all or part of this e-mail, or of any of the parties to it, including any copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of our company. This email is not, and is not intended to be, and should not be construed as being, (a) any offer, solicitation, or promotion of any kind; (b) the basis of any investment or other decision(s); (c) any recommendation to buy, sell or transact in any manner any good(s), product(s) or service(s), nor engage in any investment(s) or other transaction(s) or activities; or (d) the provision of, or related to, any advisory service(s) or activities, including regarding any investment, tax, legal, financial, accounting, consulting or any other related service(s). Please contact https://support.coindcx.com <https://support.coindcx.com> **or ***@***.*** ***@***.***> in case of any query, clarification or discrepancies.* *Disclaimer* The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.

[prashanthmncoindcx]

++ @Branch Support ***@***.***> They are already in loop Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA> On Mon, Nov 24, 2025 at 12:01 PM Jayandar Yadav ***@***.***> wrote:

…

* ALERT!!! EXTERNAL. This email sent from ***@***.*** ***@***.***>. Do not click links or open attachments unless you are sure. * ------------------------------ Hi Prashanth, This needs to be handled by Branch Support. Can you please write to them? [image: Branch] <https://branch.io/?bmp=xink-sig> Jayandar Yadav Manager, Professional Services APAC Follow us on *LinkedIn <https://t.xink.io/Tracking/Index/uHoCAGRBAACJuqIB0>* How *Licious <https://t.xink.io/Tracking/Index/V1ACAGRBAACJuqIB0>* and *9Now <https://t.xink.io/Tracking/Index/dE8CAGRBAACJuqIB0>* use Branch [image: Seamless Sponsor] <https://t.xink.io/Tracking/Index/uXoCAGRBAACJuqIB0> On Mon, Nov 24, 2025 at 11:31 AM Prashanth M N ***@***.***> wrote: > Hi RodrigoSMarques/flutter_branch_sdk > > Earlier, we were using *flutter_branch_sdk 8.6.0*. > @JAYANDAR Yadav ***@***.***> Could you please help > determine the correct ownership of this issue? It seems to be moving > between teams, and you would be the right person to identify where the > required changes need to be made. > > Best Regards, > Prashanth M N > > > > > *Prashanth M N* > > SDE-2 > > 8892865830 > > www.coindcx.com > <https://coindcx.com/> > > > <https://www.instagram.com/lifeatcoindcx/> > > <https://www.linkedin.com/company/28154426/> > > <https://twitter.com/CoinDCX> > > <https://careers.coindcx.com/> > > <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA> > > > > On Sun, Nov 23, 2025 at 2:52 AM Rodrigo Souza Marques < > ***@***.***> wrote: > >> >> * ALERT!!! EXTERNAL. This email sent from ***@***.*** >> ***@***.***>. Do not click links or open attachments unless >> you are sure. ------------------------------RodrigoSMarques* left a >> comment (RodrigoSMarques/flutter_branch_sdk#483) >> <#483 (comment)> >> >> Which version of the plugin were you using previously? >> >> This plugin uses the Branch SDK on each platform. >> >> If the problem is indeed with the Branch SDK, it's necessary to open an >> issue in the native SDK repository. >> >> Open a support ticket for Branch at the link >> <https://help.branch.io/using-branch/page/submit-a-ticket> >> or open an issue in the platform repository: >> >> - Android: >> https://github.com/BranchMetrics/android-branch-deep-linking-attribution >> <https://github.com/BranchMetrics/android-branch-deep-linking-attribution> >> >> — >> Reply to this email directly, view it on GitHub >> <#483 (comment)>, >> or unsubscribe >> <https://github.com/notifications/unsubscribe-auth/BETX2JAHYQCGCVPDM67POUL36DHYXAVCNFSM6AAAAACMNVGP2SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKNRXGA2TQNZTGA> >> . >> You are receiving this because you authored the thread.Message ID: >> ***@***.***> >> > > > <https://twitter.com/CoinDCX> > <https://www.facebook.com/CoinDCX/> > <https://www.instagram.com/coindcxofficial/> > <https://t.me/CoinDCX_Go_Announcements> > *The information contained in this electronic message and any attachments > to this message are intended for the exclusive use of the addressee(s) and > may contain proprietary, confidential or privileged information. If you are > not the intended recipient, you should not disseminate, distribute or copy > this email. Please notify the sender immediately and destroy all copies of > this message and any attachments contained in it. Any disclosure in any > form of all or part of this e-mail, or of any of the parties to it, > including any copying, distribution or any action taken or omitted to be > taken in reliance on it, is prohibited and may be unlawful. Any views or > opinions presented in this email are solely those of the author and do not > necessarily represent those of our company. This email is not, and is not > intended to be, and should not be construed as being, (a) any offer, > solicitation, or promotion of any kind; (b) the basis of any investment or > other decision(s); (c) any recommendation to buy, sell or transact in any > manner any good(s), product(s) or service(s), nor engage in any > investment(s) or other transaction(s) or activities; or (d) the provision > of, or related to, any advisory service(s) or activities, including > regarding any investment, tax, legal, financial, accounting, consulting or > any other related service(s). Please contact https://support.coindcx.com > <https://support.coindcx.com> **or > ***@***.*** ***@***.***> in case of any query, clarification > or discrepancies.* > > > *Disclaimer* > > The information contained in this communication from the sender is > confidential. It is intended solely for use by the recipient and others > authorized to receive it. If you are not the recipient, you are hereby > notified that any disclosure, copying, distribution or taking action in > relation of the contents of this information is strictly prohibited and may > be unlawful. > > This email has been scanned for viruses and malware, and may have been > automatically archived by Mimecast, a leader in email security and cyber > resilience. Mimecast integrates email defenses with brand protection, > security awareness training, web security, compliance and other essential > capabilities. Mimecast helps protect large and small organizations from > malicious activity, human error and technology failure; and to lead the > movement toward building a more resilient world. To find out more, visit > our website. >

-- <https://twitter.com/CoinDCX> <https://www.facebook.com/CoinDCX/> <https://www.instagram.com/coindcxofficial/> <https://t.me/CoinDCX_Go_Announcements>*The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this email. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it. Any disclosure in any form of all or part of this e-mail, or of any of the parties to it, including any copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of our company. This email is not, and is not intended to be, and should not be construed as being, (a) any offer, solicitation, or promotion of any kind; (b) the basis of any investment or other decision(s); (c) any recommendation to buy, sell or transact in any manner any good(s), product(s) or service(s), nor engage in any investment(s) or other transaction(s) or activities; or (d) the provision of, or related to, any advisory service(s) or activities, including regarding any investment, tax, legal, financial, accounting, consulting or any other related service(s). Please contact  https://support.coindcx.com <https://support.coindcx.com>  **or ***@***.*** ***@***.***>  in case of any query, clarification or discrepancies.* Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.

[prashanthmncoindcx]

++ @saurabh S ***@***.***> @niraj Pandey ***@***.***> Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA>

…

On Mon, Nov 24, 2025 at 12:32 PM Branch Support ***@***.***> wrote: * ALERT!!! EXTERNAL. This email sent from ***@***.*** ***@***.***>. Do not click links or open attachments unless you are sure. * ------------------------------ Hi Prashanth, Thank you for contacting Branch Support. Your query has been logged with Ticket ID 458869. Support engineer from our team will review your ticket and will be answered in the order it was received. You can expect to hear back from us within the contracted support hours. For more information, click here <https://help.branch.io/v1/docs/support-best-practices#slas> In the meantime, feel free to check our Help Center <https://help.branch.io> for quick answers to common questions. Here you can also find step-by-step guide content areas like Using Branch and the Developers Hub. NOTE: There may be instances where technical assistance is required. To expedite issue resolution, we kindly request that your technical team be available to collaborate with us whenever needed. To add additional information on this request please reply to this email. Regards Branch Support [12D2LV-YN1YD]

-- <https://twitter.com/CoinDCX> <https://www.facebook.com/CoinDCX/> <https://www.instagram.com/coindcxofficial/> <https://t.me/CoinDCX_Go_Announcements>*The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this email. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it. Any disclosure in any form of all or part of this e-mail, or of any of the parties to it, including any copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of our company. This email is not, and is not intended to be, and should not be construed as being, (a) any offer, solicitation, or promotion of any kind; (b) the basis of any investment or other decision(s); (c) any recommendation to buy, sell or transact in any manner any good(s), product(s) or service(s), nor engage in any investment(s) or other transaction(s) or activities; or (d) the provision of, or related to, any advisory service(s) or activities, including regarding any investment, tax, legal, financial, accounting, consulting or any other related service(s). Please contact  https://support.coindcx.com <https://support.coindcx.com>  **or ***@***.*** ***@***.***>  in case of any query, clarification or discrepancies.* Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.

[prashanthmncoindcx]

Hi Team, This issue has increased our crash rate, which is a critical metric. I request you to provide the earliest possible solution. We will be awaiting your response. Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA>

…

On Fri, Nov 28, 2025 at 9:14 AM Branch Support ***@***.***> wrote: * ALERT!!! EXTERNAL. This email sent from ***@***.*** ***@***.***>. Do not click links or open attachments unless you are sure. * ------------------------------ Hello Team, Hope you are doing well, We are currently having the reported issue checked with our engineering team and are yet to receive an update. As soon as I receive any information, I will keep you posted. Appreciate your patience in the meantime. Regards, [image: Branch] <https://branch.io/?bmp=xink-sig> Naveen G Take our *Linking Challenge <https://www.branch.io/linking-challenge/>* Get Mobile Growth Certified with *Branch University <https://t.xink.io/Tracking/Index/XGYCAGRBAACo8FQA0>* How *Licious <https://t.xink.io/Tracking/Index/3VwCAGRBAACo8FQA0>* and *9Now <https://t.xink.io/Tracking/Index/31wCAGRBAACo8FQA0>* use Branch On November 26, 2025 at 12:12:23 PM UTC, ***@***.*** wrote: ++ @saurabh S ***@***.***> @niraj Pandey ***@***.***> Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA> On Mon, Nov 24, 2025 at 12:32 PM Branch Support ***@***.***> wrote: > * ALERT!!! EXTERNAL. This email sent from ***@***.*** > ***@***.***>. Do not click links or open attachments unless you are > sure. * > ------------------------------ > > Hi Prashanth, > > Thank you for contacting Branch Support. Your query has been logged with > Ticket ID 458869. > > Support engineer from our team will review your ticket and will be > answered in the order it was received. You can expect to hear back from us > within the contracted support hours. For more information, click here > <https://help.branch.io/v1/docs/support-best-practices#slas> > > In the meantime, feel free to check our Help Center > <https://help.branch.io> > for quick answers to common questions. Here you can also find step-by-step > guide content areas like Using Branch and the Developers Hub. > > NOTE: There may be instances where technical assistance is required. To > expedite issue resolution, we kindly request that your technical team be > available to collaborate with us whenever needed. > > To add additional information on this request please reply to this email. > > Regards > Branch Support > > > [12D2LV-YN1YD] > <https://twitter.com/CoinDCX> <https://www.facebook.com/CoinDCX/> <https://www.instagram.com/coindcxofficial/> <https://t.me/CoinDCX_Go_Announcements> *The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this email. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it. Any disclosure in any form of all or part of this e-mail, or of any of the parties to it, including any copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of our company. This email is not, and is not intended to be, and should not be construed as being, (a) any offer, solicitation, or promotion of any kind; (b) the basis of any investment or other decision(s); (c) any recommendation to buy, sell or transact in any manner any good(s), product(s) or service(s), nor engage in any investment(s) or other transaction(s) or activities; or (d) the provision of, or related to, any advisory service(s) or activities, including regarding any investment, tax, legal, financial, accounting, consulting or any other related service(s). Please contact https://support.coindcx.com <https://support.coindcx.com> **or ***@***.*** ***@***.***> in case of any query, clarification or discrepancies.* *Disclaimer* The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website. [REYRMR-Y1P7R]

-- <https://twitter.com/CoinDCX> <https://www.facebook.com/CoinDCX/> <https://www.instagram.com/coindcxofficial/> <https://t.me/CoinDCX_Go_Announcements>*The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this email. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it. Any disclosure in any form of all or part of this e-mail, or of any of the parties to it, including any copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of our company. This email is not, and is not intended to be, and should not be construed as being, (a) any offer, solicitation, or promotion of any kind; (b) the basis of any investment or other decision(s); (c) any recommendation to buy, sell or transact in any manner any good(s), product(s) or service(s), nor engage in any investment(s) or other transaction(s) or activities; or (d) the provision of, or related to, any advisory service(s) or activities, including regarding any investment, tax, legal, financial, accounting, consulting or any other related service(s). Please contact  https://support.coindcx.com <https://support.coindcx.com>  **or ***@***.*** ***@***.***>  in case of any query, clarification or discrepancies.* Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.

[RodrigoSMarques]

This is still under analysis; however, at the Flutter layer, I have not identified anything that could be causing an ANR.

Version 8.10.0 was released nearly two months ago, with the update for branch.config configuration being available for almost three months.

This is the first issue we have received reporting ANR problems.

If the issue is critical, I suggest downgrading to plugin version 8.6 (the version you were previously using) and releasing a new version of your application.

This can serve as an interim solution until the root cause is identified.

[prashanthmncoindcx]

Hi @RodrigoSMarques/flutter_branch_sdk ***@***.***> We were previously using version 8.6.0 (flutter_branch_sdk). To address the ad-blocker issue, we upgraded to version 8.9.0. However, after upgrading, we started encountering ANR problems. If we decide to downgrade, how can we resolve the ad-blocker issue? Best Regards, Prashanth M N *Prashanth M N* SDE-2 8892865830 www.coindcx.com <https://coindcx.com/> <https://www.instagram.com/lifeatcoindcx/> <https://www.linkedin.com/company/28154426/> <https://twitter.com/CoinDCX> <https://careers.coindcx.com/> <https://www.youtube.com/channel/UC3tRLIiVt1HdFsfJQu-9rzA>

…

On Fri, Nov 28, 2025 at 10:59 PM Rodrigo Souza Marques < ***@***.***> wrote: * ALERT!!! EXTERNAL. This email sent from ***@***.*** ***@***.***>. Do not click links or open attachments unless you are sure. ------------------------------RodrigoSMarques* left a comment (RodrigoSMarques/flutter_branch_sdk#483) <#483 (comment)> This is still under analysis; however, at the Flutter layer, I have not identified anything that could be causing an ANR. Version 8.10.0 was released nearly two months ago, with the update for branch.config configuration being available for almost three months. This is the first issue we have received reporting ANR problems. If the issue is critical, I suggest downgrading to plugin version 8.6 (the version you were previously using) and releasing a new version of your application. This can serve as an interim solution until the root cause is identified. — Reply to this email directly, view it on GitHub <#483 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BETX2JEIT4KKFYPSKVJMBS337CBABAVCNFSM6AAAAACMNVGP2SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOJQGAYDAMJYGY> . You are receiving this because you authored the thread.Message ID: ***@***.***>

-- <https://twitter.com/CoinDCX> <https://www.facebook.com/CoinDCX/> <https://www.instagram.com/coindcxofficial/> <https://t.me/CoinDCX_Go_Announcements>*The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this email. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it. Any disclosure in any form of all or part of this e-mail, or of any of the parties to it, including any copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of our company. This email is not, and is not intended to be, and should not be construed as being, (a) any offer, solicitation, or promotion of any kind; (b) the basis of any investment or other decision(s); (c) any recommendation to buy, sell or transact in any manner any good(s), product(s) or service(s), nor engage in any investment(s) or other transaction(s) or activities; or (d) the provision of, or related to, any advisory service(s) or activities, including regarding any investment, tax, legal, financial, accounting, consulting or any other related service(s). Please contact  https://support.coindcx.com <https://support.coindcx.com>  **or ***@***.*** ***@***.***>  in case of any query, clarification or discrepancies.* Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.