Arctis nova pro wireless not detected

[TheLaGmAn]

Description

Im using W11, the DAC is connected and the compiled headsetcontrol.exe ver 3.0.0 is throwing:

d:>headsetcontrol
No supported device found

anything im missing?

Headset Name

Arctis nova pro wireless

On which OS does the problem happen?

Windows

Device information

Detailed Device Information

Device Found
VendorID: 0x1038
ProductID: 0x12e5
path: \?\HID#VID_1038&PID_12E5&MI_03#9&36c2d62e&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
serial_number:
Manufacturer: SteelSeries
Product: Arctis Nova Pro Wireless
Interface: 3
Usage-Page: 0xc Usageid: 0x1

Device Found
VendorID: 0x1038
ProductID: 0x12e5
path: \?\HID#VID_1038&PID_12E5&MI_04&Col01#9&12eb986c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
serial_number:
Manufacturer: SteelSeries
Product: Arctis Nova Pro Wireless
Interface: 4
Usage-Page: 0xffc0 Usageid: 0x1

Device Found
VendorID: 0x1038
ProductID: 0x12e5
path: \?\HID#VID_1038&PID_12E5&MI_04&Col02#9&12eb986c&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
serial_number:
Manufacturer: SteelSeries
Product: Arctis Nova Pro Wireless
Interface: 4
Usage-Page: 0xff00 Usageid: 0x1

[TheLaGmAn]

from what i see in /Sapd/HeadsetControl/tree/master/src/devices/steelseries_arctis_nova_pro_wireless.c
it has:
enum { ID_ARCTIS_NOVA_PRO_WIRELESS_BASE_STATION = 0x12e0 };

but my unit is
VendorID: 0x1038
ProductID: 0x12e5

are there different productids for the nova pro wireless?

[Sapd]

are there different productids for the nova pro wireless?

That is the case for almost all headsets, you can try adding it: https://github.com/Sapd/HeadsetControl/wiki/Development-1-%E2%80%90-Adding-a-device#check-if-a-similar-device-already-exists

[nicola02nb]

@TheLaGmAn try with this build:
headsetcontrol.zip

[MasterYami]

Just chiming in here to say I had this same issue with the same device ID.

The version of the headset in question is the Xbox variant, which is understandably much less popular than the standard one so it makes sense it hasn't been added yet.

Couldn't use the linked build because Linux so I added the product ID in steelseries_arctis_nova_pro_wireless.c and built and it seems to work just fine:

enum { ID_ARCTIS_NOVA_PRO_WIRELESS_X_BASE_STATION = 0x12e5 };
(this version of the headset is often marketed as the 'X' variant so I used that)

[nicola02nb]

@MasterYami Yep, only adding the ProductID to src/devices/steelseries_arctis_nova_pro_wireless.c should do the job...
If it works for you, you can go for PR....
I also got a a build with the same ProductID here:

@TheLaGmAn try with this build: headsetcontrol.zip

Surce edits: https://github.com/nicola02nb/HeadsetControl/commit/718213a4fdc5680b941acc08a25d61e7a68b7872#diff-cb0c60c452e5308fe14143a936a8e21bdfff23056c52a59bece82a2436c0726cR8

But I never got a reply from @TheLaGmAn ....

[github-actions]

This issue is stale because it has been open 300 days with no activity. Remove stale label or comment or this will be closed in 60 days.

[nicola02nb]

@Sapd can I suggest to close this issue?

I added the product ID in steelseries_arctis_nova_pro_wireless.c and built and it seems

@TheLaGmAn is not answering and @MasterYami seems to have confirmed that by adding only the Id, like I have done in my PR, works flowlessly.