Use the right channel for faster help:
| Need | Best Channel |
|---|---|
| Public bug report or product suggestion | GitHub Issues |
| General usage question | GitHub Issues (General Question template) |
| Account-specific help | In-app support/report flow |
| Sensitive or private concern | Email: sharacle.services@gmail.com |
| Security vulnerability | Email: sharacle.services@gmail.com (do not post publicly) |
For public bug reports, include the page or URL, your device, OS, browser, and whether you were using Sharacle in-browser or as an installed PWA.