Before submitting your issue, please verify the following.
Shoko Version
5.3.3
Shoko Version - Daily Commit
No response
Install Type
Linux - Docker Compose
Description
Currently importing a large collection, and under AniDB UDP ban (might be important, because this was not happening before the ban).
Expected: collection continues scanning regardless of whether the Shoko page is open or not.
Observed: if UI is closed, tasks get scheduled and executed normally; if UI is open, the entire server crashes repeatedly with the same stacktrace.
This might be a combination of factors:
- Adding and then removing one of the libraries
- Getting AniDB UDP ban
- Having the UI open for the events to be generated
This seems to only happen on delete jobs, as I have not experienced any problems with Shoko until it tried to remove the library.
Steps to Reproduce
In my case it was like this:
- Add 2 libraries (for me it was normal anime and H)
- Delete one of the libraries (wanted to get normal anime sorted first)
possibly 3) get AniDB UDP ban
- Keep the UI open while the delete job is being processed
Log File
12:11:18| ActionService --- Removing invalid full path for VideoLocal_Place; Kimi Omou Koi/[SakuraCircle] Kimi Omou Koi - 02 (DVD 720x480 h264 AAC) [F81EB6DF].mkv (Video=6972,Place=7480,ImportFolder=4)
12:11:18| VideoLocal_PlaceService --- Removing VideoLocal_Place record for: 7480
12:11:18| VideoLocal_PlaceService --- File /media/Anime/Guyver The Bioboosted Armor/Guyver.The.Bioboosted.Armor.-.08.-.1080p.BluRay.x264.DHD.mkv failed to read MediaInfo
12:11:18| VideoLocal_PlaceService --- File /media/Anime/Guyver The Bioboosted Armor/Guyver.The.Bioboosted.Armor.-.05.-.1080p.BluRay.x264.DHD.mkv failed to read MediaInfo
12:11:18| QuartzExtensions --- Scheduling AniDB.DeleteFileFromMyListJob_Hash:"3F2C6277BA54F748DAB294DEA6A84A68"_FileSize:117299703 to run.
12:11:18| Main --- Job Completed: Checking Network Availability |
12:11:18| Main --- Waiting: 0 | Blocked: 14712 | Executing: 4/18 | Total: 14716
12:11:19| Main --- Job Completed: Checking and Refreshing Trakt Token |
12:11:19| Main --- Waiting: 0 | Blocked: 14712 | Executing: 3/18 | Total: 14715
12:11:20| Main --- Job Completed: Reading MediaInfo for File | File Path: Guyver The Bioboosted Armor/Guyver.The.Bioboosted.Armor.-.05.-.1080p.BluRay.x264.DHD.mkv
12:11:20| Main --- Waiting: 1 | Blocked: 14711 | Executing: 2/18 | Total: 14714
12:11:21| Main --- Job Completed: Reading MediaInfo for File | File Path: Guyver The Bioboosted Armor/Guyver.The.Bioboosted.Armor.-.08.-.1080p.BluRay.x264.DHD.mkv
12:11:21| Main --- Waiting: 2 | Blocked: 14710 | Executing: 1/18 | Total: 14713
12:11:22| Main --- Job Added: Deleting file from MyList | Hash: 3F2C6277BA54F748DAB294DEA6A84A68
12:11:22| Main --- Waiting: 2 | Blocked: 14709 | Executing: 1/18 | Total: 14712
12:11:22| UnhandledExceptionManager --- Date and Time: 7/13/2026 12:11:22 PM
Machine Name: fwiffo-new-pc
IP Address: 127.0.1.1
Current User: fwiffo-new-pc\shoko
Application Domain: Shoko.CLI
Assembly Codebase: /usr/src/app/build/Shoko.CLI.dll
Assembly Full Name: Shoko.CLI, Version=5.3.3.0, Culture=neutral, PublicKeyToken=null
Assembly Version: 5.3.3.0
Assembly Build Date: 3/27/2026 6:02:59 AM
Exception Source: Shoko.Server
Exception Type: System.NullReferenceException
Exception Message:
Exception Target Site: .ctor
---- Stack Trace ----
Shoko.Server.API.SignalR.Models.FileEventSignalRModel..ctor(eventArgs As FileEventArgs)
FileEventSignalRModel.cs: line 0016, col 09, IL 0058
Shoko.Server.API.SignalR.Aggregate.d__7.MoveNext()
ShokoEventEmitter.cs: line 0049, col 09, IL 0017
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
Shoko.CLI.dll: N 00057
System.Threading.Tasks.<>c.b__128_1(state As Object)
Shoko.CLI.dll: N 00020
System.Threading.QueueUserWorkItemCallback.Execute()
Shoko.CLI.dll: N 00060
System.Threading.ThreadPoolWorkQueue.Dispatch()
Shoko.CLI.dll: N 00424
System.Threading.WorkerThread.WorkerThreadStart()
Shoko.CLI.dll: N 00362
12:11:22| QuartzExtensions --- Scheduling Actions.RefreshAnimeStatsJob_AnimeID:14395 to run.
12:11:22| FolderController --- An exception occurred while trying to get the child items of the directory: Access to the path '/root' is denied.: System.UnauthorizedAccessException: Access to the path '/root' is denied.
---> System.IO.IOException: Permission denied
--- End of inner exception stack trace ---
at System.IO.Enumeration.FileSystemEnumerator1.Init() at System.IO.Enumeration.FileSystemEnumerable1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
at System.IO.Enumeration.FileSystemEnumerableFactory.FileInfos(String directory, String expression, EnumerationOptions options, Boolean isNormalized)
at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
at System.IO.DirectoryInfo.GetFiles(String searchPattern, EnumerationOptions enumerationOptions)
at Shoko.Server.API.v3.Controllers.FolderController.b__4_0(DirectoryInfo dir) in /usr/src/app/source/Shoko.Server/API/v3/Controllers/FolderController.cs:line 131
Unhandled exception. System.NullReferenceException: Object reference not set to an instance of an object.
at Shoko.Server.API.SignalR.Models.FileEventSignalRModel..ctor(FileEventArgs eventArgs) in /usr/src/app/source/Shoko.Server/API/SignalR/Models/FileEventSignalRModel.cs:line 16
at Shoko.Server.API.SignalR.Aggregate.ShokoEventEmitter.OnFileDeleted(Object sender, FileEventArgs e) in /usr/src/app/source/Shoko.Server/API/SignalR/Aggregate/ShokoEventEmitter.cs:line 49
at System.Threading.Tasks.Task.<>c.b__128_1(Object state)
at System.Threading.QueueUserWorkItemCallback.Execute()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart()
Full log:
shoko.log
Screenshots
No response
Before submitting your issue, please verify the following.
Shoko Version
5.3.3
Shoko Version - Daily Commit
No response
Install Type
Linux - Docker Compose
Description
Currently importing a large collection, and under AniDB UDP ban (might be important, because this was not happening before the ban).
Expected: collection continues scanning regardless of whether the Shoko page is open or not.
Observed: if UI is closed, tasks get scheduled and executed normally; if UI is open, the entire server crashes repeatedly with the same stacktrace.
This might be a combination of factors:
This seems to only happen on delete jobs, as I have not experienced any problems with Shoko until it tried to remove the library.
Steps to Reproduce
In my case it was like this:
possibly 3) get AniDB UDP ban
Log File
12:11:18| ActionService --- Removing invalid full path for VideoLocal_Place; Kimi Omou Koi/[SakuraCircle] Kimi Omou Koi - 02 (DVD 720x480 h264 AAC) [F81EB6DF].mkv (Video=6972,Place=7480,ImportFolder=4)
12:11:18| VideoLocal_PlaceService --- Removing VideoLocal_Place record for: 7480
12:11:18| VideoLocal_PlaceService --- File /media/Anime/Guyver The Bioboosted Armor/Guyver.The.Bioboosted.Armor.-.08.-.1080p.BluRay.x264.DHD.mkv failed to read MediaInfo
12:11:18| VideoLocal_PlaceService --- File /media/Anime/Guyver The Bioboosted Armor/Guyver.The.Bioboosted.Armor.-.05.-.1080p.BluRay.x264.DHD.mkv failed to read MediaInfo
12:11:18| QuartzExtensions --- Scheduling AniDB.DeleteFileFromMyListJob_Hash:"3F2C6277BA54F748DAB294DEA6A84A68"_FileSize:117299703 to run.
12:11:18| Main --- Job Completed: Checking Network Availability |
12:11:18| Main --- Waiting: 0 | Blocked: 14712 | Executing: 4/18 | Total: 14716
12:11:19| Main --- Job Completed: Checking and Refreshing Trakt Token |
12:11:19| Main --- Waiting: 0 | Blocked: 14712 | Executing: 3/18 | Total: 14715
12:11:20| Main --- Job Completed: Reading MediaInfo for File | File Path: Guyver The Bioboosted Armor/Guyver.The.Bioboosted.Armor.-.05.-.1080p.BluRay.x264.DHD.mkv
12:11:20| Main --- Waiting: 1 | Blocked: 14711 | Executing: 2/18 | Total: 14714
12:11:21| Main --- Job Completed: Reading MediaInfo for File | File Path: Guyver The Bioboosted Armor/Guyver.The.Bioboosted.Armor.-.08.-.1080p.BluRay.x264.DHD.mkv
12:11:21| Main --- Waiting: 2 | Blocked: 14710 | Executing: 1/18 | Total: 14713
12:11:22| Main --- Job Added: Deleting file from MyList | Hash: 3F2C6277BA54F748DAB294DEA6A84A68
12:11:22| Main --- Waiting: 2 | Blocked: 14709 | Executing: 1/18 | Total: 14712
12:11:22| UnhandledExceptionManager --- Date and Time: 7/13/2026 12:11:22 PM
Machine Name: fwiffo-new-pc
IP Address: 127.0.1.1
Current User: fwiffo-new-pc\shoko
Application Domain: Shoko.CLI
Assembly Codebase: /usr/src/app/build/Shoko.CLI.dll
Assembly Full Name: Shoko.CLI, Version=5.3.3.0, Culture=neutral, PublicKeyToken=null
Assembly Version: 5.3.3.0
Assembly Build Date: 3/27/2026 6:02:59 AM
Exception Source: Shoko.Server
Exception Type: System.NullReferenceException
Exception Message:
Exception Target Site: .ctor
---- Stack Trace ----
Shoko.Server.API.SignalR.Models.FileEventSignalRModel..ctor(eventArgs As FileEventArgs)
FileEventSignalRModel.cs: line 0016, col 09, IL 0058
Shoko.Server.API.SignalR.Aggregate.d__7.MoveNext()
ShokoEventEmitter.cs: line 0049, col 09, IL 0017
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
Shoko.CLI.dll: N 00057
System.Threading.Tasks.<>c.b__128_1(state As Object)
Shoko.CLI.dll: N 00020
System.Threading.QueueUserWorkItemCallback.Execute()
Shoko.CLI.dll: N 00060
System.Threading.ThreadPoolWorkQueue.Dispatch()
Shoko.CLI.dll: N 00424
System.Threading.WorkerThread.WorkerThreadStart()
Shoko.CLI.dll: N 00362
12:11:22| QuartzExtensions --- Scheduling Actions.RefreshAnimeStatsJob_AnimeID:14395 to run.
12:11:22| FolderController --- An exception occurred while trying to get the child items of the directory: Access to the path '/root' is denied.: System.UnauthorizedAccessException: Access to the path '/root' is denied.
---> System.IO.IOException: Permission denied
--- End of inner exception stack trace ---
at System.IO.Enumeration.FileSystemEnumerator
1.Init() at System.IO.Enumeration.FileSystemEnumerable1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)at System.IO.Enumeration.FileSystemEnumerableFactory.FileInfos(String directory, String expression, EnumerationOptions options, Boolean isNormalized)
at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
at System.IO.DirectoryInfo.GetFiles(String searchPattern, EnumerationOptions enumerationOptions)
at Shoko.Server.API.v3.Controllers.FolderController.b__4_0(DirectoryInfo dir) in /usr/src/app/source/Shoko.Server/API/v3/Controllers/FolderController.cs:line 131
Unhandled exception. System.NullReferenceException: Object reference not set to an instance of an object.
at Shoko.Server.API.SignalR.Models.FileEventSignalRModel..ctor(FileEventArgs eventArgs) in /usr/src/app/source/Shoko.Server/API/SignalR/Models/FileEventSignalRModel.cs:line 16
at Shoko.Server.API.SignalR.Aggregate.ShokoEventEmitter.OnFileDeleted(Object sender, FileEventArgs e) in /usr/src/app/source/Shoko.Server/API/SignalR/Aggregate/ShokoEventEmitter.cs:line 49
at System.Threading.Tasks.Task.<>c.b__128_1(Object state)
at System.Threading.QueueUserWorkItemCallback.Execute()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart()
Full log:
shoko.log
Screenshots
No response