Allow us to hide "Ship" or "Pick up" using the delivery customization hide operation

[ryanrphillips]

Hello!

We built a delivery and pickup date picker app and part of our app's flow is having the customer choosing a delivery method either on the product page or on the cart page.

At the moment, the customer is forced to select their delivery method again when they get to the checkout. We are looking for a way to pre-select this (or ideally force their selection) for them based on their selection in our widget to avoid them choosing one method in our app and a different method in the checkout (as this breaks the validity of the order).

The current delivery customization features allow us to hide shipping methods (the ones that show up once the customer chooses a delivery method), but not the delivery methods themselves.

Is this an operation that could possibly be added to the delivery customization functions?

Thank you!

Ryan

[rbarreca]

We also have a private app that lets users choosing delivery date and method before getting to checkout. We have very similar requirements as @ryanrphillips, except we'd prefer to also have the option just pre-select "Ship" vs "Pick up" and then pre-select the shipping or pickup location. See #237.

We offer delivery every day and are using the new Local Pickup Delivery Option Generator API to hide invalid pickup locations for that delivery date, so for now it's okay if they change method on the checkout page. Once we get our liquor license, it will be product dependent (e.g. no alcohol in orders going to certain pickup locations) so we'd possibly want the ability to force it and require user to go back to cart if they want to change.

[rockeynebhwani]

We have more use cases where this is helpful.

We are a US merchant shipping to international destinations with single Shopify instance. We don't have any stores in international markets. We want to hide 'Pick-up' option when user is in international context (based on currency OR market).

We can do this in Checkout.liquid but not via Functions.

This is an example from gorjana.com with exact same use case. When you access the site from UK, you see US locations with are 3000+ miles away. This is not ideal.

[rockeynebhwani]

Another use case is

• Clients wants to show 'Store availability' on PDP but operationally is not ready to support actual BOPIS in stores but happy for customers to see availability online and drive to store if they wants to

In order to this, we need to set locations to offer 'local pickup' (otherwise PDP store availability doesn't work) but we want to hide 'Pick-up' option in checkout till business is ready to offer BOPIS in stores operationally but it seems we can't do this today.

[dani-sanomads]

Do we have any updates for it? @rbarreca , @ryanrphillips

[bithaolee]

Any update?

[lerkens]

Here's our use case:

A store has a front end customization that allows customers to shop based on what is in stock at a given location. They have several retail locations and one warehouse location. The warehouse location is the only location with shipping options. Not all items are stocked at all locations.

In the scenario where a customer opts to shop at a retail location and they add items to cart that are not stocked at the "nationwide delivery" location, in checkout they are presented with a preselected "Ship" option plus an error message, instead of a preselected "pickup" option (Even though there is an available pickup option, but no shipping option). It's a bottleneck because customers are seeing the error message and contacting support or abandoning cart, because they don't recognize that they can have to switch to "pickup" to see their pickup option.

We'd like to be able to default the cart to Pickup in this scenario.

What customers see:

What we want them to see:

[blanklob]

Guys any update on this. Thanks

[colin-domaine]

Have another instance of a merchant looking to use location-specific inventory but who is not ready to implement BOPIS.

[rockeynebhwani]

It's now possible but you will have to contact MSM. We got this done for one merchant who was not ready to enable BOPIS in checkout but wanted to display store inventory on PDPs. Team had to enable a specific flag in back-end for us to do this.

[dani-sanomads]

How's that possible? @rockeynebhwani . and what's MSM?

[pepsimax2k]

Also needing this - silly to have to select delivery/pickup in cart (to allow date/time slots to be chosen), then hope they both notice, and select, the same thing again in checkout. Simply not a viable solution.