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Intelligent SMS Notifications - Quick Summary

✅ COMPLETE - 5 Notification Types Implemented

1️⃣ Immediate Confirmation

  • When: Right after booking
  • Status: ✅ Already integrated
  • Message: Appointment details, doctor, time, location

2️⃣ Delay Notification

  • When: Delay >20 minutes predicted
  • Status: ✅ Automatic via NotificationManager
  • Message: Expected delay, reason, arrive later suggestion

3️⃣ Congestion Alert

  • When: HIGH/CRITICAL crowd level detected
  • Status: ✅ Automatic via NotificationManager
  • Message: Crowd level, wait time, recommendations

4️⃣ Doctor Unavailable

  • When: Doctor marks unavailable
  • Status: ✅ Manual trigger by admin
  • Message: Reason, alternative doctor or reschedule info

5️⃣ Follow-Up

  • When: After appointment completion
  • Status: ✅ Automatic on completion
  • Message: Thank you, instructions, feedback request

How to Use

Automatic (Already Working)

  • ✅ Immediate confirmation: Sends on booking
  • ✅ Follow-up: Sends on completion

Periodic Check (Recommended)

Run every 15 minutes via cron:

curl http://localhost:5000/api/notifications/check-all

Manual Triggers (Admin)

  • Check delays: POST /admin/notifications/check-delays
  • Check congestion: POST /admin/notifications/check-congestion
  • Doctor unavailable: POST /admin/notifications/doctor-unavailable
  • Check all: POST /admin/notifications/check-all

Test It

python test_intelligent_sms_notifications.py

Shows all 5 notification types with sample messages!

Files Added/Modified

New Files:

  • app/services/notification_manager.py - Intelligent triggering
  • app/routes/notifications.py - Admin controls
  • test_intelligent_sms_notifications.py - Demo script

Modified Files:

  • app/services/sms_service.py - Added 4 new SMS methods
  • app/routes/queue_routes.py - Follow-up on completion
  • app/__init__.py - Registered notifications blueprint

Status

✅ All 5 notification types working
✅ Simulation mode (prints to console)
✅ Production ready (just add Twilio credentials)
✅ Automatic and manual triggers
✅ Comprehensive testing complete

Total SMS Types: 8 (3 original + 5 new)

  1. Appointment confirmation ✅
  2. Appointment reminder ✅
  3. Queue token ✅
  4. Reschedule (priority conflict) ✅
  5. Delay notification ✅ NEW
  6. Congestion alert ✅ NEW
  7. Doctor unavailable ✅ NEW
  8. Follow-up ✅ NEW