@@ -13,80 +13,33 @@ No more "are you looking at this?" messages in Slack!
1313### User Authentication
1414Everyone gets their own login. No more anonymous alert handling!
1515
16- ![ User Login] ( screenshots/user-login.png )
16+ ![ User Registration] ( ../screenshots/user-registration.png )
17+ * Screenshot: Registration dialog with username/password fields*
18+
19+ ![ User Login] ( ../screenshots/user-login.png )
1720* Screenshot: Login dialog with username/password fields*
1821
1922### Alert Acknowledgments
2023Click "Ack" on any alert to let your team know you're handling it. The alert gets marked with your name and timestamp.
2124
22- ![ Alert Acknowledgment] ( screenshots/alert-ack.png )
25+ ![ Alert Acknowledgment] ( ../ screenshots/alert-ack.png)
2326* Screenshot: Alert with acknowledge button and "Acked by Bastien at 14:32" status*
2427
2528### Comments on Alerts
2629Add context to alerts! Leave notes about what you're investigating, what you found, or what actions you took.
2730
28- ![ Alert Comments] ( screenshots/alert-comments.png )
31+ ![ Alert Comments] ( ../ screenshots/alert-comments.png)
2932* Screenshot: Alert with comment section showing conversation between team members*
3033
31- ### Real-time Updates
32- When someone acks an alert or adds a comment, everyone sees it instantly. No refresh needed!
33-
34- ![ Real-time Updates] ( screenshots/real-time-updates.png )
35- * Screenshot: Alert status changing in real-time as someone else acknowledges it*
36-
3734### Team Filters
3835Filter alerts by acknowledgment status to quickly see what needs attention:
3936- Show only unacknowledged alerts
4037- Show only my acknowledged alerts
4138- Show alerts with comments
4239
43- ![ Team Filters] ( screenshots/team-filters.png )
44- * Screenshot: Filter dropdown with acknowledgment and comment options*
45-
4640### Alert History
4741See the full timeline of what happened with each alert - when it fired, who acknowledged it, what comments were added.
4842
49- ![ Alert History] ( screenshots/alert-history.png )
50- * Screenshot: Alert detail view showing chronological history of actions*
51-
52- ### 3. Create user accounts
53-
54- The first time someone connects, they can register a new account. After that, they just login with their username/password.
55-
56- ![ User Registration] ( screenshots/user-registration.png )
57- * Screenshot: Registration form for new users*
58-
59- ## How it works in practice
60-
61- ### During an incident
62- 1 . ** Alert fires** - Everyone sees it immediately
63- 2 . ** Someone acknowledges** - "I'm on it!" (everyone else can relax)
64- 3 . ** Investigation starts** - Add comments as you dig in
65- 4 . ** Share findings** - "Found the issue, deploying fix"
66- 5 . ** Resolution** - "Fixed! Was a database connection leak"
67-
68- ### Daily operations
69- - ** Morning standup** : Check acknowledged alerts from night shift
70- - ** Handoffs** : See what the previous shift was working on
71- - ** Knowledge sharing** : Comments become a searchable history
72-
73- ## Best practices
74-
75- ### Acknowledgment etiquette
76- - ** Ack quickly** when you start looking at an alert
77- - ** Add a comment** saying what you're investigating
78- - ** Update status** as you progress ("still investigating", "fix deployed", etc.)
79-
80- ### Writing good comments
81- - ** Be specific** : "CPU spike on web-01" not just "investigating"
82- - ** Include actions** : "Restarted service, monitoring for 10 minutes"
83- - ** Share findings** : "Caused by memory leak in feature X"
84-
85- ### Team workflow
86- - ** Ack before investigating** - prevents duplicate work
87- - ** Comment your findings** - helps others learn
88- - ** Don't unack others** - unless they ask you to take over
89-
9043## Troubleshooting
9144
9245### "Can't connect to backend"
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