Description
Problem
Admins can get shortcut buttons to show up using a set of rules and some syntax tricks. Let's lower the learning curve and offer admins an interface for organizing the responses that texters see and a way to easily define a set of shortcut buttons.
Solution
Design is in the works... something like a table with the responses sorted by type (survey or other), ordered top to bottom in the same order that texters would see, a checkbox for responses that get a shortcut button, and the label for each shortcut button that will be displayed.
Context
See docs for current set of rules
This would also open the door for texters to modify which shortcuts they see (would be a separate feature, but if we can include them via an admin interface, we could also let texters customize via similar checkboxes and label fields)