Open
Description
Problem
Admins want to provide instructions for texters on how and when to use scripted responses. Especially, in cases where there is a strategy about how they are messaging the audience. (e.g. guidance through a strategic persuasion approach)
Solution
To explore the admin ui for this and the texter ui. ...but at least with shortcut buttons they could appear as yellow tooltips
Context
Some teams use the title of responses to provide instructions and then those responses have very, very long titles