Open
Description
Problem
Interactions responses are used to capture the most important data form a Spoke conversation, but often, responses that are "positive" may have varied Titles eg (Yes, Vote, RSVP, etc) making it challenging on the back end to collect data of all positive responders across multiple Spoke campaigns
Solution
Just like we do with canned responses, I would like to expand the ability for admins to add tags to responses in the spoke campaign that can be capture in the data reports and data warehouse.
Context
See screenshots of current Canned Responses tagging system here: