Cannot log in windows app, but can log in to browser

[Splinter9410]

as per title. I self host stirling on my server, and when logging in via the windows app, i get:
Self-hosted login failed

This however, works in the browser

[dosubot[bot]]

Hi @Splinter9410! I'm Dosu and I’m helping the Stirling-PDF team.

This is a known issue with the Stirling-PDF Windows app when connecting to self-hosted servers. The browser works because it handles authentication differently, but the Windows app often fails due to how it interacts with the server's login settings.

Here’s what you can try:

1. If you’re running Stirling-PDF in Docker, set SECURITY_ENABLELOGIN=false in your Docker configuration and restart the container. This workaround allows the Windows app to connect and log in successfully, even though login is still required in the browser. This is the most common fix reported by users and maintainers [source, source].

2. Make sure both your Stirling-PDF server and the Windows app are updated to at least version 2.0.1. This version includes fixes for desktop app login issues, even if the app version string still shows 2.0.0 [source].

3. If you’re still having trouble, check that your server is accessible from your Windows machine (no firewall or network issues), and that you’re using the exact same URL in the app as in the browser.

The maintainers have acknowledged this bug and released fixes, but some users still report issues depending on their environment. If you need login enabled for browser access, toggling the setting and restarting the container often helps. If you’re using advanced authentication (OAuth2/SAML2), make sure your configuration matches what the app expects [source].

Let me know if you need more details or if these steps don’t resolve it!

To reply, just mention @dosu.

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