Add support for MOVA P10 Pro Ultra variation (mova.vacuum.r24916)

[slaw19711971-ops]

Hello!I recently tried connecting my MOVA P10 Pro Ultra using the latest beta of the integration. The integration successfully logs into my Mova account, but it fails with the following error:No supported devices were found on this account for the selected country. (mova.vacuum.r24916)According to your supported_devices.md, the P10 Pro Ultra is listed as mova.vacuum.r2491a. It seems my device is the exact same model but uses the model ID ending with 6 instead of a (mova.vacuum.r24916). Could you please add mova.vacuum.r24916 as an alias/supported device?Thank you for your amazing work on this integration!

[Tasshack]

Can you share the warning log contains detailed information about the unspported device in Home Assistant logs?

[slaw19711971-ops]

Hi Tasshack,

Here is the complete unsupported device log from my Home Assistant instance. As you can see, it is indeed a MOVA P10 Pro Ultra (represented in the cloud as mova.vacuum.r24916):

{
  "id": "2077403289900937217",
  "did": "-116791216",
  "model": "mova.vacuum.r24916",
  "subModel": "mova.vacuum.r24916",
  "ver": "4.3.9_1807",
  "customName": "",
  "property": "{\"iotId\":\"3AoMK8HOzjbCLdzPvxKG000000\",\"lwt\":1,\"mac\":\"00:AE:F7:67:8B:8E\"}",
  "mac": "00:AE:F7:67:8B:8E",
  "vendor": "ali",
  "sn": "R24916622EU0091633",
  "master": true,
  "displayName": "P10 Pro Ultra",
  "deviceInfo": {
    "productId": "11982",
    "categoryPath": "/lifeapps/vacuum",
    "model": "mova.vacuum.r24916",
    "submodel": "mova.vacuum.r24916",
    "mainImage": {
      "imageUrl": "[https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png](https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png)"
    }
  }
}

[slaw19711971-ops]

As highlighted in the images and displayName, this is exactly the same device as mova.vacuum.r2491a but under the r24916 model ID.

Please add mova.vacuum.r24916 as an alias for the r2491a model. Thank you for your help!

[slaw19711971-ops]

2026-07-18 15:48:10.224 WARNING (SyncWorker_3) [custom_components.dreame_vacuum.dreame.protocol] Unsupported device: {'id': '2077403289900937217', 'did': '-116791216', 'model': 'mova.vacuum.r24916', 'subModel': 'mova.vacuum.r24916', 'ver': '4.3.9_1807', 'customName': '', 'property': '{"iotId":"3AoMK8HOzjbCLdzPvxKG000000","lwt":1,"mac":"00:AE:F7:67:8B:8E"}', 'mac': '00:AE:F7:67:8B:8E', 'vendor': 'ali', 'sn': 'R24916622EU0091633', 'master': True, 'masterUid': 'WJ550577', 'masterUid2UUID': None, 'masterName': None, 'permissions': '', 'bindDomain': '20000.mt.eu.iot.mova-tech.com:19974', 'sharedTimes': 0, 'sharedStatus': 1, 'calltag': None, 'updateTime': '2026-07-15 14:41:55', 'devBindTime': 1784126515000, 'createTime': 1784126515000, 'lang': None, 'deviceInfo': {'productId': '11982', 'categoryPath': '/lifeapps/vacuum', 'model': 'mova.vacuum.r24916', 'submodel': 'mova.vacuum.r24916', 'remark': '', 'feature': 'video_ali,fastCommand', 'videoDynamicVendor': True, 'defaultVendors': ['ali'], 'scType': 'WIFI', 'extendScType': ['QR_CODE_V2'], 'status': 'Live', 'mainImage': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'subBrandLogo': None, 'popup': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'icon': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'overlook': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'sideImage': {'height': 0, 'width': 0}, 'images': [], 'extensionId': '2412', 'updatedAt': '1766492574317', 'createdAt': '1764310142835', 'releaseAt': '1766492574317', 'quickConnectStatus': 1, 'quickConnects': {}, 'permit': 'video', 'firmwareDevelopType': 'SINGLE_PLATFORM', 'bindType': '', 'autoUpgrade': None, 'displayName': 'P10 Pro Ultra', 'liveKeyDefine': {}, 'qaKeyDefine': {}, 'pluginForceUpdate': False, 'h5PluginForceUpdate': False}, 'online': True, 'latestStatus': 13, 'battery': 100, 'videoStatus': '{"operType":"end","operation":"monitor","result":0,"status":0}', 'region': None, 'featureCode': -1, 'featureCode2': 31, 'btnMode': None, 'keyDefine': {'ver': 1, 'url': 'https://oss.iot.dreame.tech/pub/device_status_multi_lang/000002/ali_dreame/275c70361eaaff6022516a2c7a1fb7c6dab4ac3d_mova.vacuum.r24916_iotKeyValue_translate_1.json'}, 'groupType': None, 'groupName': None, 'groupId': None, 'roomName': None}

[draxien]

I've got same issue - got 2x P10 Pro Ultra on account - but Im pretty sure that it worked before (maybe on older version)

`This error originated from a custom integration.

Rejestrator: custom_components.dreame_vacuum.dreame.protocol
Źródło: custom_components/dreame_vacuum/dreame/protocol.py:432
Integration: dreame_vacuum (dokumentacja, Problemy)
Pierwsze zdarzenie: 07:38:53 (5 wystąpień)
Ostatnio zalogowany: 08:03:54

Unsupported device: {'id': '2073474122657607681', 'did': '2066404320', 'model': 'mova.vacuum.r24916', 'subModel': 'mova.vacuum.r24916', 'ver': '4.3.9_1807', 'customName': 'Mova Dół', 'property': '{"iotId":"VRMm9aKzR4bzu9zQq3yL000000","lwt":1,"mac":"00:AE:F7:17:29:B1"}', 'mac': '00:AE:F7:17:29:B1', 'vendor': 'ali', 'sn': 'R24916618EU0274233', 'master': True, 'masterUid': 'PS342066', 'masterUid2UUID': None, 'masterName': None, 'permissions': '', 'bindDomain': '20000.mt.eu.iot.mova-tech.com:19974', 'sharedTimes': 0, 'sharedStatus': 1, 'calltag': None, 'updateTime': '2026-07-04 18:50:00', 'devBindTime': 1783189729000, 'createTime': 1783189728000, 'lang': None, 'deviceInfo': {'productId': '11982', 'categoryPath': '/lifeapps/vacuum', 'model': 'mova.vacuum.r24916', 'submodel': 'mova.vacuum.r24916', 'remark': '', 'feature': 'video_ali,fastCommand', 'videoDynamicVendor': True, 'defaultVendors': ['ali'], 'scType': 'WIFI', 'extendScType': ['QR_CODE_V2'], 'status': 'Live', 'mainImage': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'subBrandLogo': {'height': 0, 'width': 0}, 'popup': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'icon': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'overlook': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'sideImage': {'height': 0, 'width': 0}, 'images': [], 'extensionId': '2412', 'updatedAt': '1766492574317', 'createdAt': '1764310142835', 'releaseAt': '1766492574317', 'quickConnectStatus': 1, 'quickConnects': {}, 'permit': 'video', 'firmwareDevelopType': 'SINGLE_PLATFORM', 'bindType': '', 'autoUpgrade': None, 'displayName': 'P10 Pro Ultra', 'liveKeyDefine': {}, 'qaKeyDefine': {}, 'pluginForceUpdate': False, 'h5PluginForceUpdate': False}, 'online': True, 'latestStatus': 12, 'battery': 98, 'videoStatus': '{"operType":"end","operation":"monitor","result":0,"status":0}', 'region': None, 'featureCode': -1, 'featureCode2': 31, 'btnMode': None, 'keyDefine': {'ver': 1, 'url': 'https://oss.iot.dreame.tech/pub/device_status_multi_lang/000002/ali_dreame/275c70361eaaff6022516a2c7a1fb7c6dab4ac3d_mova.vacuum.r24916_iotKeyValue_translate_1.json'}, 'groupType': None, 'groupName': None, 'groupId': None, 'roomName': None}
Unsupported device: {'id': '2073474122657607681', 'did': '2066404320', 'model': 'mova.vacuum.r24916', 'subModel': 'mova.vacuum.r24916', 'ver': '4.3.9_1807', 'customName': 'Mova Dół', 'property': '{"iotId":"VRMm9aKzR4bzu9zQq3yL000000","lwt":1,"mac":"00:AE:F7:17:29:B1"}', 'mac': '00:AE:F7:17:29:B1', 'vendor': 'ali', 'sn': 'R24916618EU0274233', 'master': True, 'masterUid': 'PS342066', 'masterUid2UUID': None, 'masterName': None, 'permissions': '', 'bindDomain': '20000.mt.eu.iot.mova-tech.com:19974', 'sharedTimes': 0, 'sharedStatus': 1, 'calltag': None, 'updateTime': '2026-07-04 18:50:00', 'devBindTime': 1783189729000, 'createTime': 1783189728000, 'lang': None, 'deviceInfo': {'productId': '11982', 'categoryPath': '/lifeapps/vacuum', 'model': 'mova.vacuum.r24916', 'submodel': 'mova.vacuum.r24916', 'remark': '', 'feature': 'video_ali,fastCommand', 'videoDynamicVendor': True, 'defaultVendors': ['ali'], 'scType': 'WIFI', 'extendScType': ['QR_CODE_V2'], 'status': 'Live', 'mainImage': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'subBrandLogo': {'height': 0, 'width': 0}, 'popup': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'icon': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'overlook': {'as': '1', 'caption': '1', 'height': 0, 'width': 0, 'imageUrl': 'https://oss.iot.dreame.tech/pub/pic/000002/ali_dreame/mova.vacuum.r2491a/ff3a9e3e3fa566bff8cc0e3a75c5ff8a20241205034126.png', 'smallImageUrl': ''}, 'sideImage': {'height': 0, 'width': 0}, 'images': [], 'extensionId': '2412', 'updatedAt': '1766492574317', 'createdAt': '1764310142835', 'releaseAt': '1766492574317', 'quickConnectStatus': 1, 'quickConnects': {}, 'permit': 'video', 'firmwareDevelopType': 'SINGLE_PLATFORM', 'bindType': '', 'autoUpgrade': None, 'displayName': 'P10 Pro Ultra', 'liveKeyDefine': {}, 'qaKeyDefine': {}, 'pluginForceUpdate': False, 'h5PluginForceUpdate': False}, 'online': True, 'latestStatus': 12, 'battery': 94, 'videoStatus': '{"operType":"end","operation":"monitor","result":0,"status":0}', 'region': None, 'featureCode': -1, 'featureCode2': 31, 'btnMode': None, 'keyDefine': {'ver': 1, 'url': 'https://oss.iot.dreame.tech/pub/device_status_multi_lang/000002/ali_dreame/275c70361eaaff6022516a2c7a1fb7c6dab4ac3d_mova.vacuum.r24916_iotKeyValue_translate_1.json'}, 'groupType': None, 'groupName': None, 'groupId': None, 'roomName': None}`

[draxien]

Okay, I confirmed that it worked before – I had it disabled, but I can't add a second device.

It seems Mova might have changed something, because the device used to be mova.vacuum.r2491a, and now the model is mova.vacuum.r24916.

Its the same device as I posted in logs before

[slaw19711971-ops]

Temporary Workaround for MOVA P10 Pro Ultra (mova.vacuum.r24916)

For anyone looking for a quick fix while waiting for the official integration update: Mova recently updated/changed the model identifier string for some P10 Pro Ultra units from mova.vacuum.r2491a to mova.vacuum.r24916.

Because r24916 is identical in hardware and protocol to r2491a, you can make it work immediately by mapping it as an alias in the integration code.

Step-by-Step Fix
Open your Home Assistant file editor or SSH and navigate to:
/config/custom_components/dreame_vacuum/dreame/

1. Edit const.py
   Locate the MODEL_ALIAS dictionary and add "mova.vacuum.r24916": "mova.vacuum.r2491a":

Python
MODEL_ALIAS = {
"mova.vacuum.r24916": "mova.vacuum.r2491a",
# ... rest of the existing aliases
}
2. Edit protocol.py
Locate the protocol definition mapping dictionary and associate mova.vacuum.r24916 with mova.vacuum.r2491a:

Python
"mova.vacuum.r24916": "mova.vacuum.r2491a",
Finalizing
Save both files.

Restart Home Assistant (Developer Tools -> Restart).

Re-add or reload the dreame_vacuum integration.

Confirmed working on Home Assistant Core with MOVA P10 Pro Ultra firmware 4.3.9_1807.