diff --git a/Arabic b/Arabic new file mode 100644 index 000000000000..1718059a05be --- /dev/null +++ b/Arabic @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "تغيير لغة لوحة التحكم", + "ThisIsTheRealTimeConversationsMonitoringPanel": "هذه هي لوحة مراقبة المحادثات في الوقت الحقيقي. لإدارة محادثاتك ، استخدم ملف", + "chatTool": "أداة الدردشة", + "UsersAndGroups": "الزملاء والمجموعات", + "UsersAndGroupsInitials": "سي أند جي", + "RoutingAndDeptsInitials": "ت و إ", + "RoutingAndDepts": "التوجيه والإيداعات", + "RoutingAndDepartments": "التوجيه و الأقسام", + "Routing": "التوجيه", + "DefaultDepartment": "القسم الافتراضي", + "Default Department": "القسم الافتراضي", + "Teammate": "زميله", + "Teammates": "زملائه", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "ز", + "ProjectSettings_Initials": "ملاحظة", + "ProjectSettings": "إعدادات المشروع", + "Groups": "مجموعات", + "Name": "اسم", + "Available": "متوفرة", + "Unavailable": "غير متوفره", + "Visitors": "الزائرين", + "Requests": "المحادثات", + "Request": "محادثة", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "تاريخ", + "Settings": "إعدادات", + "ViewOption": "View options", + "Notification": "إشعارات", + "Departments": "الأقسام", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "موارد", + "Hours": "ساعات العمل", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "الإسم الشخصي", + "LastName": "اسم العائلة", + "iAgree": "موافق", + "IAccept": "I accept", + "TermsAndConditions": "الشروط و الأحكام", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "و", + "SignUp": "الاشتراك", + "AlreadyHaveAnAccount": "هل لديك حساب؟", + "NoCreditCardRequired": "بطاقة الائتمان غير مطلوبة", + "DontHaveAnAccountYet": "لا تملك حسابا حتى الآن؟", + "Dont": "لا تفعل", + "HaveAnAccountYet": "لديك حساب؟", + "QuickTipsAssigned": "تساعد الدردشات المخصصة في الحفاظ على توزيع متساوٍ لأعباء العمل، خاصةً للفرق الأكبر حجمًا.", + "QuickTipsPooled_1": "لن يتم تخصيص الدردشات للوكلاء تلقائيًا، وبدلاً من ذلك سيتعين عليهم الحصول يدويًا على الدردشات من غير المعينين.", + "QuickTipsPooled_2": "تمنح الدردشات المجمعة الوكلاء مزيدًا من الاستقلالية، مما يسمح لهم بالعمل وفقًا لسرعتهم الخاصة.", + "QuickTipsBot": "حدد روبوتًا يستجيب تلقائيًا.", + "GroupsQuickTips1": "استخدم المجموعات لتنظيم فرق الدعم.", + "GroupsQuickTips2": "يمكنك تجميع زملائك في الفريق بناءً على المهارات وتعيين مجموعات من زملائك في الأقسام الخاصة بك.", + "ForgotYourPassword": "نسيت كلمة المرور", + "ClickHere": "اضغط هنا", + "PswResetEmailSent": "تم إرسال بريد إلكتروني لإعادة تعيين كلمة المرور", + "YouWillReceiveAnEmail": "ستتلقى بريدًا إلكترونيًا به رابط لإعادة تعيين كلمة المرور الخاصة بك.", + "ToRequestAPswReseTEmail": "لطلب إعادة تعيين كلمة المرور، يرجى إدخال عنوان البريد الإلكتروني لحسابك", + "RequestNewPsw": "طلب كلمة مرور جديدة", + "BackToLogin": "العودة إلى تسجيل الدخول", + "First Name is required.": "الإسم الأول مطلوب", + "Email is required.": "البريد الالكتروني مطلوب.", + "Email must be a valid email": "يجب أن يكون البريد الإلكتروني بريدًا إلكترونيًا صالحًا", + "Email is required. Email must be a valid email": "البريد الإلكتروني مطلوب. يجب أن يكون البريد الإلكتروني بريدًا إلكترونيًا صالحًا", + "Password is required.": "كلمة المرور مطلوبة", + "Password cannot be more than 25 characters long.": "لا يمكن أن تكون كلمة المرور أكثر من 25 حرفًا", + "Password must be at least 6 characters long.": "الرقم السري يجب الا يقل عن 6 احرف على الاقل", + "Please accept Terms and Conditions and Privacy Policy": "الرجاء قبول الشروط والأحكام وسياسة الخصوصية", + "ConfirmPsw": "تأكيد كلمة المرور", + "PswNotMatch": "كلمة المرور غير مطابقة", + "ResetPsw": "إعادة تعيين كلمة المرور", + "YourPswHasBeenChanged": "تم تغيير كلمة السر الخاصة بك", + "GoToLogin": "اذهب إلى تسجيل الدخول", + "GoToYourProjects": "انتقل إلى مشاريعك", + "InvalidPswResetKey": "مفتاح إعادة تعيين كلمة المرور غير صالح", + "QuickTips": "نصائح سريعة", + "Error": "خطأ", + "Updated": "محدث", + "TotalActive": "المجموع ناشطٌ", + "Active": "فعال", + "Served": "مكلف", + "Unserved": "غير معين", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "محادثات للوكيل", + "RequestsForDept": "محادثات للقسم", + "NumberOfRequestsLast7Days": "عدد المحادثات آخر 7 أيام", + "NumberOfRequests": "عدد المحادثات", + "LastMonth": "الشهر الماضي", + "Contacts": "جهات الاتصال", + "Contact": "اتصل", + "ContactId": "معرف جهة الاتصال", + "ContactEmail": "البريد الإلكتروني للتواصل", + "Created": "تم الإنشاء", + "By": "بواسطة", + "CreatedBy": "انشأ من قبل", + "NoContact": "لا اتصال", + "SearchYourContacts": "ابحث في جهات الاتصال الخاصة بك", + "SearchByFirstAndOrLastName": "ابحث بالاسم و / أو اللقب أو بالبريد الإلكتروني", + "SearchByEmail": "البحث عن طريق البريد الإلكتروني", + "SelectAnEmail": "حدد بريدًا إلكترونيًا", + "ClearSearch": "مسح البحث", + "ViewDetails": "عرض التفاصيل", + "ViewContactRequests": "عرض المحادثات", + "ContactDetails": "بيانات المتصل", + "Department": " قسم، أقسام", + "SelectADepartment": "حدد القسم", + "DepartmentId": "معرف القسم", + "ProjectId": "معرف المشروع", + "ServedBy": "مخصص ل", + "SentThe": "أرسل", + "ToTheDepartment": "للقسم", + "Cancel": "إلغاء", + "SessionExipired": "انتهت الجلسة", + "YourSessionHasExpired": "انتهت صلاحية جلسة العمل الخاصة بك.", + "YouWillBeRedirectToLoginPage": "ستتم إعادة توجيهك إلى صفحة تسجيل الدخول", + "RequestsForDepartment": "محادثات للقسم", + "SwitchTo": "التبديل إلى", + "AllAgentsRequests": "جميع محادثات الوكلاء", + "YourRequests": "محادثاتك", + "Primary": "لون أصلي", + "PrimarySubtitle": "يستخدم كلون خلفية لإبراز المناطق والأزرار", + "Secondary": "اللون الثانوي", + "SecondarySubtitle": "يتم تطبيقه على نص الأزرار والعناصر الأخرى الموجودة أمام خلفية اللون الأساسي", + "MinutesAgo": "دقائق مضت", + "WidgetAlignmentOnYourWebsite": "محاذاة القطعة على موقع الويب الخاص بك:", + "BottomRight": "أسفل اليمين", + "BottomLeft": "أسفل اليسار", + "WidgetColors": "القطعة الألوان", + "Colors": "الألوان", + "CustomizeTheWidgetColors": "تخصيص ألوان الأداة والشعار ورسائل الترحيب والمحاذاة", + "ChooseYourWidgetColors": "اختر ألوان الأدوات والشعار والرسائل والمزيد!", + "Change": "يتغير", + "Customize": "يعدل أو يكيف", + "View": "رأي", + "AdvancedWidgetConfigurations": "تكوينات القطعة المتقدمة", + "YourConversations": "محادثاتك", + "NewConversation": "محادثة جديدة", + "WidgetAppearance": "مظهر القطعة", + "OnlineMessage": "رسالة عبر الإنترنت", + "OfflineMessage": "رسالة دون اتصال", + "OfficeClosedMessage": "رسالة المكاتب المغلقة", + "EnterTheURL": "أدخل عنوان URL لشعارك", + "YourLogoURL": "عنوان URL لشعارك", + "displayLogo": "عرض الشعار", + "LogoImageNotFound": "لم يتم العثور على صورة الشعار", + "WelcomeMessage": "رسالة ترحيب", + "SayHello": "قل مرحبا للزائرين عند فتح الدردشة", + "TeamIntro": "مقدمة الفريق", + "IntroduceYourTeam": "قدِّم تعريفًا بفريقك وقل كيف يمكنك مساعدة عميلك", + "EditContact": "تحرير جهة الاتصال", + "UpdateContact": "تحديث جهة الاتصال", + "EnterValidEmail": "أدخل عنوان بريد إلكتروني صالح", + "AreYouSure": "هل أنت متأكد ؟", + "YouAreAboutToDeleteTheContact": "أنت على وشك حذف جهة الاتصال", + "DeleteContact": "حذف اتصال", + "Attributes": "صفات", + "UserEmail": "البريد الالكتروني للمستخدم", + "ExportToCSV": "تصدير إلى CSV", + "Actions": "أجراءات", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "صاحب", + "admin": "مدير", + "agent": "وكيلات", + "Greetings": "تحيات", + "Callout": "وسيلة شرح", + "openUserProfile": "قم بتعيين صورة ملف التعريف الخاص بك", + "openUserProfileDesc": "يؤدي تضمين صورة الملف الشخصي إلى زيادة مصداقية ملفك الشخصي وهو أحد الانطباعات الأولى التي تتركها على الزوار", + "openWidget": "تثبيت وتصميم القطعة", + "openWidgetDesc": "يمكنك بسهولة تخصيص نمط الأداة لتناسب علامتك التجارية. يمكنك إضافة شعارك الخاص واختيار الألوان والمزيد", + "openChat": "افتح الدردشة", + "openChatDesc": "افتح الدردشة المباشرة التي يمكنك من خلالها إدارة المحادثات والرد عليها", + "ChangeAvailabilitySuccessNoticationMsg": "تم تحديث الحالة بنجاح", + "ChangeAvailabilityErrorNoticationMsg": "حدث خطأ خلال تحديث الحالة", + "RemoveProjectUserSuccessNoticationMsg": "تمت إزالة زميل الفريق بنجاح", + "RemoveProjectUserErrorNoticationMsg": "حدث خطأ خلال إزالة زميل الفريق", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "تم تحديث جهة الاتصال بنجاح", + "EditContactErrorNoticationMsg": "حدث خطأ أثناء تحديث جهة الاتصال", + "DeleteLeadSuccessNoticationMsg": "تم حذف جهة الاتصال بنجاح", + "DeleteLeadErrorNoticationMsg": "حدث خطأ أثناء حذف جهة الاتصال", + "CreateFaqSuccessNoticationMsg": "تم إنشاء الإجابة بنجاح", + "CreateFaqErrorNoticationMsg": "حدث خطأ أثناء تكوين الإجابة", + "UpdateFaqSuccessNoticationMsg": "تم تحديث الإجابة بنجاح", + "UpdateFaqErrorNoticationMsg": "حدث خطأ أثناء تحديث الإجابة", + "TrashBotSuccessNoticationMsg": "تم حذف البوت بنجاح", + "TrashBotErrorNoticationMsg": "حدث خطأ أثناء حذف الروبوت", + "UpdateBotError": "حدث خطأ أثناء تحديث الروبوت", + "Not a valid JSON file.": "ملف JSON غير صالح", + "UpdateBotSuccess": " تم تحديث البوت بنجاح", + "ArchivingRequestErrorNoticationMsg": "حدث خطأ أثناء أرشفة المحادثة", + "ArchivingRequestNoticationMsg": "معالجة ...", + "RequestHasBeenArchivedNoticationMsg_part1": "محادثة بالمعرف: ", + "RequestSuccessfullyClosed": "تم حل المحادثة بنجاح", + "RequestHasBeenArchivedNoticationMsg_part2": " تم نقله إلى التاريخ", + "CreatedGroupSuccessMsg": "تم إنشاء المجموعة بنجاح", + "CreatedGroupErrorMsg": "حدث خطأ أثناء تكوين المجموعة", + "UpdateGroupSuccessNoticationMsg": "تم تحديث المجموعة بنجاح", + "UpdateGroupErrorNoticationMsg": "حدث خطأ أثناء تحديث المجموعة", + "RemoveGroupMemberSuccessNoticationMsg": "تمت إزالة العضو بنجاح", + "RemoveGroupMemberErrorNoticationMsg": "حدث خطأ أثناء إزالة العضو", + "UpdateWidgetProjectSuccessNoticationMsg": "تم تحديث نمط أداة الدردشة", + "UpdateDeptGreetingsSuccessNoticationMsg": "تم حفظ التغييرات الخاصة بك", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "تم حفظ الرسالة عبر الإنترنت", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "تم حفظ الرسالة دون اتصال", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "تم حفظ رسالة المكتب المغلقة", + "FaqUpdatedSuccessfullyMsg": "تم تحديث التعليمات بنجاح", + "FaqUpdatedErrorMsg": "حدث خطأ أثناء تحديث التعليمات", + "SubscriptionSuccessfullyCanceled": "تم إلغاء الاشتراك بنجاح", + "AnErrorOccurredWhileCancellingSubscription": "حدث خطأ أثناء إلغاء الاشتراك", + "Login": "تسجيل الدخول", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "سجّل الدخول إلى", + "SignIn": "تسجيل الدخول", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "إذا كنت تريد تسجيل الدخول إلى الإصدار القديم", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "فلنقم بإعداد ملف", + "Chat": "محادثة", + "download": "تحميل", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "تحتاج مساعدة؟ اكتب ل", + "WaitingTimeAverage": "متوسط وقت الانتظار", + "hours": " ساعات، ", + "minutes": " الدقائق، ", + "mins": "mins", + "seconds": " ثواني", + "ViewProfile": "عرض الصفحة الشخصية", + "GettingStartedWith": "البدء مع", + "HereIsAListOfPagesAndLinks": "هنا قائمة الصفحات التي نوصي بشدة بالذهاب إليها قبل أن تبدأ بإجراء محادثات", + "OpenTheChatToHandleTheIncomingRequests": "افتح الدردشة للتعامل مع المحادثات الواردة", + "GetTheMobileApp": "احصل على تطبيق الهاتف المتحرك", + "KeepSupportGoingWhenAgentsAreOnTheMove": "استمر في تقديم الدعم عندما يكون العملاء في حالة تنقل", + "GettingStartedForAdmin": "الشروع في العمل للمشرف", + "GettingStartedForAgents": "الشروع في العمل للوكلاء", + "DeveloperDocs": "مستندات المطور", + "InstallWithGoogleTagManager": "التثبيت مع Google Tag Manager", + "Activities": "أنشطة", + "Activity": "الأنشطة", + "NoActivities": "لا توجد أنشطة", + "LatestActivities": "أحدث الأنشطة", + "HasChanged": "قد تغير", + "HisStatus": "وضعه", + "Status": "حالة", + "TheAvailabilityStatusOf": "حالة توفر", + "AvailabilityStatus": "توافر الحالة", + "TheRoleOf": "دور", + "Into": "إلى", + "HasRemoved": "تمت إزالته", + "FromTheProject": "من المشروع", + "HasInvited": "ودعت", + "ToTakeOnTheRoleOf": "لتولي دور", + "PendingInvitation": "دعوة معلقة", + "PendingInvitations": "الدعوات المعلقة", + "HereTheDocumentationAboutTheVisitorsAuthentication": "هنا توثيق حول مصادقة الزوار", + "SortByDate": "رتب حسب التاريخ", + "SelectActivities": "حدد الأنشطة", + "AllActivities": "كل الأنشطة", + "NewRequest": "محادثة جديدة", + "_served": "مكلف", + "_unserved": "غير معين", + "AssignedTo": "مخصص ل", + "UpgradeNow": "تحديث الآن", + "Plan": "يخطط", + "ProfileNotAvailable": "الملف الشخصي غير متوفر", + "Upgrade": "تطوير", + "TrialExpired": "انتهت المحاكمة", + "Train": "يدرب", + "Search": "بحث", + "AddTheAboveQuestionToAnExistingFAQ": "أضف السؤال أعلاه إلى الأسئلة الشائعة الموجودة", + "Answers": "الإجابات", + "Questions": "أسئلة", + "NoGoodMatchFound": "لم يتم العثور على تطابق جيد", + "AddAnotherAnswerToTheCurrentQuestion": "أضف إجابة أخرى على السؤال الحالي", + "AddAnswerToTheCurrentQuestion": "أضف إجابة على السؤال الحالي", + "AddAnswer": "أضف إجابة", + "Answer": "أضف إجابة أخرى على السؤال أعلاه", + "Add": "إضافة", + "AnswerSuccessfullyAdded": "تمت إضافة الإجابة بنجاح", + "Inspect": "فحص", + "StartOver": "ابدأ من جديد", + "Hi": "مرحبا", + "StartToTestTheBot": "ابدأ في اختبار الروبوت", + "TestingTheBotsIsAnImportantPart": "يعد اختبار الروبوتات جزءًا مهمًا من عملية تكرارية لتحسين دقة الردود التي يتم إرجاعها.", + "EnterAQuestionInTheTextBox": "أدخل سؤالاً في مربع النص وانقر على زر إرسال.", + "TheBestMatchedAnswerFromTheBotIsReturned": "يتم إرجاع أفضل إجابة مطابقة من الروبوت كإجابة.", + "SelectInspectForMoreDetailsOnThatResponse": "حدد فحص للحصول على مزيد من التفاصيل حول هذه الاستجابة.", + "TheTrainBotSlideOutPanelAppears": " تظهر لوحة سحب روبوت القطار للخارج.", + "YouCanAddANewAnswer": "يمكنك إضافة إجابة جديدة إذا كانت أي من الإجابات المطابقة غير صحيحة أو لم تكن الإجابة موجودة في الروبوت (لم يتم العثور على تطابق جيد).", + "EnterTheNewAnswerToCurrentQuestion": "أدخل الإجابة الجديدة على السؤال الحالي في مربع النص في لوحة تدريب الروبوت واضغط على إضافة إجابة لإضافتها.", + "TypeAddYourQuestionHere": "اكتب / أضف أسئلتك هنا مفصولة بسطر جديد", + "SearchForAnswersInBots": "ابحث عن إجابات في الروبوتات", + "AnswersFound": "تم العثور على إجابات", + "FoundIn": "عثر عليه في", + "ToThisAnswer": "على هذا الجواب", + "At": "في", + "at": "في", + "CurrentAnswers": "الإجابات الحالية", + "NewAnswer": "إجابة جديدة", + "UploadAnswersFromCsv": "تحميل الإجابات من CSV", + "UploadFromCsv": "تحميل من Csv", + "ExportAnswersToCsv": "تصدير الإجابات إلى CSV", + "ExportToCsv": "تصدير إلى CSV", + "Close": "قريب", + "Period": "المدة", + "SubscriptionCreated": "تم إنشاء الاشتراك", + "SubscriptionRenewed": "تجديد الاشتراك", + "ForThePlan": "للخطة", + "Invoice": "الفاتوره", + "Event": "حدث", + "ViewInvoice": "عرض الفاتورة", + "DownloadInvoice": "تحميل الفاتورة", + "CancelSubscription": "إلغاء الاشتراك", + "DoYouReallyWantToCancelYourSubscription": "هل تريد حقًا إلغاء اشتراكك؟", + "OnceYouCancelTheSubscription": "بمجرد إلغاء الاشتراك ، سيتم تخفيض حسابك إلى مجاني ولن تتمكن من الوصول إلى ميزاتنا {{projectprofile}}", + "YouCurrentlyAreUsing": "أنت تستخدم حاليا", + "Of": "من", + "ActiveOperatorSeatsInThe": "المقاعد النشطة في", + "GetMore": "خذ المزيد", + "AvailableWithTheProPlan": "متوفر مع خطة Pro أو خطة Enterprise", + "BoostCustomerEngagementThroughTriggers": "تعزيز مشاركة العملاء من خلال المحفزات. أرسل الرسالة المناسبة في الوقت المناسب إلى الأشخاص المناسبين.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "قم بترقية حسابك لتتبع ما يفعله الوكلاء!", + "UpgradeYourAccount": "قم بترقية حسابك", + "Includes": "يشمل", + "EverythingIn": "كل شيء في", + "Unlimited": "غير محدود", + "AgentsGroups": "مجموعات الوكلاء", + "AnalyticsAndRealTimeMonitoring": "تحليلات متقدمة ومراقبة في الوقت الحقيقي", + "PerAgent": "لكل مقعد", + "PerMonth": "كل شهر", + "PerYear": "كل سنة", + "GetProPlan": "احصل على خطة Pro", + "ContactUs": " اتصل بنا", + "OurMostComprehensivePlan": "خطتنا الأكثر شمولاً ، مع ميزات متقدمة ودعم مخصص", + "ProPlan": "خطة احترافية", + "OrderDetails": "تفاصيل الطلب", + "SubscriptionPeriod": "مدة الاشتراك", + "Total": "مجموع", + "PayWithACard": "ادفع ببطاقة", + "DataExportIsAvailableWithTheProPlan": "يتوفر تصدير البيانات مع خطة Pro أو خطة Enterprise", + "UpdateYourAccounToGetThisFeature": "قم بتحديث حسابك للحصول على هذه الميزة", + "UnlimitedChatHistory": "سجل دردشة غير محدود", + "DataExport": "تصدير البيانات", + "PostChatSurveys": "استطلاعات ما بعد الدردشة", + "WidgetUnbranding": "القطعة unbranding", + "DedicatedAccountManager": "مدير حساب مخصص", + "Training": "تمرين", + "SoftwareEngineerSupport": "دعم مهندس البرمجيات", + "AdvancedAnalytics": "تحليلات متقدمة", + "SubscriptionStartDate": "تاريخ بدء الاشتراك", + "CurrentInvoiceStartDate": "تاريخ بدء الفاتورة الحالي", + "CurrentInvoiceEndDate": "تاريخ انتهاء الفاتورة الحالي", + "NumberOfAgentSeats": "عدد المقاعد", + "SeatsRedeemed": "المقاعد المستبدلة", + "AgentSeats": "مقاعد", + "YourCurrentPlan": "خطتك الحالية", + "NextRenew": "التجديد التالي", + "Today": "اليوم", + "In": "في", + "SubscriptionStatus": "حالة الاشتراك", + "day": "يوم", + "month": "شهر", + "year": "عام", + "PaymentDate": "يوم الدفع او الاستحقاق", + "to": "ل", + "AddProject": "أضف مشروعا", + "CreateAProject": "أنشئ مشروعًا", + "StartByEnteringTheNameOf": "ابدأ بإدخال اسم", + "YourSite": "موقعك", + "EnterTheSiteName": "أدخل اسم الموقع", + "SiteName": "اسم الموقع", + "TheSiteNameIsRequested": "اسم الموقع مطلوب", + "InstallTiledesk": "تثبيت القطعة", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "تجريبي", + "ChatWithUs": "دردش معنا", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "الدردشة مع", + "IfYouAreInterested": "هل انت مهتم؟", + "Processing": "قيد التجهيز", + "ProcessingNoDot": "قيد التجهيز", + "RecentProjects": "مشاريع حديثه", + "OtherProjects": "مشاريع أخرى", + "Copied": "نسخ", + "TestWidget": "القطعة التجريبية", + "WidgetLiveTest": "القطعة الحية الاختبار", + "PresetColorCombinations": "تركيبات الألوان المحددة مسبقًا", + "TestWidgetAllowYou": "تتيح لك أداة الاختبار محاكاة الزوار ومشاركة عنصر واجهة المستخدم والتحقق من إعدادات التصميم الخاصة بك", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "لقد تلقيت دعوة من", + "ToJoinTheProject": "للانضمام إلى المشروع", + "AndTakeOnTheRoleOf": "وتولي دور", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "الدعوة التي تستخدمها لم تعد صالحة ", + "ImANewUser": "أنا زميل جديد في الفريق", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "بعد التسجيل ستتمكن من الانضمام", + "FromTheRecentPojectPage": "من صفحة المشاريع الأخيرة", + "IAlreadyHaveAnAccount": "لدي حساب بالفعل", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "لقد قمت بالفعل بدعوة هذا العضو في الفريق (انظر الدعوات المعلقة)", + "Awesome": "مدهش", + "YourPaymentIsSuccessfullyDone": "تم الدفع الخاص بك بنجاح", + "PleaseCheckYourEmailYouWillReceiveReceipt": "يرجى التحقق من بريدك الإلكتروني ، وسوف تتلقى إيصال", + "HavingTrouble": "واقع في مشكلة", + "ContinueToHomepage": "تابع إلى الصفحة الرئيسية", + "General": "عام", + "NoPayments": "لا مدفوعات", + "Agent": "وكيلات", + "Agents": "عملاء", + "WhatYoureMissing": "ما فاتك", + "OnceYourTrialHasEndedYouWillMissing": "بمجرد انتهاء تجربتك ، ستفقد", + "On": "تشغيل", + "InstallNow": "تثبيت الآن", + "AssigneeAgent": "الوكيل المعين", + "Assignee": "الوكيل", + "WidgetTranslations": "ترجمة القطعة", + "Translations": "Translations", + "Multilanguage": "متعدد اللغات", + "TranslateOrEditWidgetPhrases": "ترجمة أو تحرير جميع العبارات التي تظهر في القطعة", + "IfYouWantToTranslateOrEditWidgetPhrases": "إذا كنت تريد إضافة لغة أو تحرير جميع العبارات التي تظهر في الأداة", + "English": "إنجليزي", + "Italian": "إيطالي", + "German": "ألمانية", + "en": "إنجليزي", + "it": "إيطالي", + "de": "ألمانية", + "es": "الأسبانية", + "pt": "البرتغالية", + "fr": "فرنسي", + "ru": "الروسية", + "tr": "اللغة التركية", + "sr": "الصربية", + "ar": "عربي", + "uk": "الأوكرانية", + "sv": "السويدية", + "az": "الأذربيجانية", + "kk": "الكازخستانية", + "uz": "أوزبكي", + "ChooseALanguage": "اختر لغة", + "Delete": "حذف", + "NoUnservedRequests": "لا محادثات غير معينة", + "NoServedRequests": "لا توجد محادثات معينة", + "NoRequests": "لا محادثة", + "MultiLanguagePreview": "قم بتغيير لغة المعاينة", + "RequiredField": "يتطلب حقلا", + "Text": "نص", + "Alignment": "انتقام", + "UserRole": "دور المستخدم", + "BotType": "نوع البوت", + "Language": "لغة", + "ReassignToDept": "إعادة التكليف بالقسم", + "AddTranslation": "أضف الترجمة", + "Completed": "مكتمل", + "TranslationDeleted": "تم حذف {{language_name}}", + "BotIntegration": "تكامل الروبوت", + "ChooseBotType": "اختر نوع البوت", + "CreateA": "إنشاء {{ bottype }} بوت", + "CreateAN": "إنشاء {{ bottype }} بوت", + "ServiceAccountPrivateKeyFile": "ملف المفتاح الخاص لحساب الخدمة", + "DragAFileHereOr": "اسحب ملف بيانات اعتماد json. هنا أو", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "تصفح", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "للتحميل", + "CreateAnswers": "أنشئ إجابات", + "CreateAFreeAccount": "إنشاء حساب مجاني", + "CreateTicket": "إنشاء تذكرة", + "AvailableFrom": "Available from", + "Ok": "موافق", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "موضوع", + "DefaultBotLanguageInDialogflow": "لغة البوت الافتراضية في Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "روبوت الدردشة الأصلي السهل والقوي الخاص بمعالجة اللغة الطبيعية (NLP)", + "ResolutionBotDescription": "أتمتة إجابات أسئلتك الشائعة للحصول على حلول فورية وعملاء أكثر سعادة", + "UseDialogflowToTrainYourBot...": "استخدم Dialogflow لتدريب الروبوت الخاص بك من خلال تكامل Dialogflow الأصلي والمبتكر", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "برنامج تعليمي للبدء", + "AnIdentityBotRepresents": "يمثل روبوت الهوية ملف تعريف افتراضي يستخدم للرسائل التلقائية التي يرسلها النظام (مثل إرسال الرسائل في المشغلات)", + "DialogflowKnowledgeBaseID": "معرف قاعدة معارف Dialogflow", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "املأ الحقل فقط إذا كنت تريد استخدام ملف", + "DialogflowKnowledgeBaseFeature": "ميزة قاعدة المعرفة في Dialogflow", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "ها هو البرنامج التعليمي.", + "FiletypeNotSupported": "صيغة الملف غير مدعومة", + "ChatLimit": "حد الدردشة", + "SuccessfullyUpdated": "تم التحديث بنجاح", + "AnErrorOccurredWhileUpdating": "حدث خطأ أثناء التحديث", + "NotificationNothingToSave": "لا شيء لحفظه", + "GoToRequest": "اذهب إلى المحادثة", + "Busy": "مشغول", + "Company": "شركة", + "Address": "عنوان", + "StreetAddress": "عنوان الشارع", + "Street": "شارع", + "City": "مدينة", + "State": "المقاطعة / الولاية", + "PostalCode": "البريدي / الرمز البريدي", + "Country": "دولة", + "PhoneNumber": "رقم التليفون", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "تاريخ البدء", + "ExtremeMeasures": "مقاييس عالية جدا", + "DeleteAccount": "حذف الحساب", + "AreYouSureYouWantDeleteYourAccount": "هل أنت متأكد أنك تريد حذف حسابك", + "AllProjectWillBeDeleted": "سيتم حذف جميع{{projects_length}}) التي تم إنشاؤها داخل هذا الحساب", + "CancelAnyActiveSubscriptionsBeforeProceeding": "قم بإلغاء أي اشتراكات نشطة قبل المتابعة", + "YesDeleteMyAccount": "نعم ، احذف حسابي", + "OperatingSystem": "نظام التشغيل", + "ThisGroupHasNoMembers": "هذه المجموعة ليس لديها أعضاء", + "Description": "وصف", + "more": "أكثر", + "SeeAll": "اظهار الكل", + "AllDepts": "جميع الإدارات", + "All": "الجميع", + "Save": "يحفظ", + "Update": "تحديث", + "Warning": "الانتباه!", + "CreationDate": "تاريخ الإنشاء", + "ThisConversationIsAssignedToYou": "تم تعيين هذه المحادثة لك. لكتابة رسالة ، انقر فوق \"فتح الدردشة\".", + "OpenChat": "دردشة مفتوحة", + "ThisConversationIsNotAssignedToYou": "هذه المحادثة ليست مخصصة لك. للانضمام إلى المحادثة ، انقر فوق \"انضمام\".", + "ThereHasBeenAnErrorProcessing": "كان هناك خطأ في معالجة طلبك", + "PleaseWaitWhileWeAreProcessingYourRequest": "يرجى الانتظار بينما نقوم بمعالجة طلبك", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "الردود الجاهزة هي رسائل مسبقة الصنع يمكنك تذكرها بسهولة أثناء الدردشة.", + "1B": "لاستخدامها ، اكتب \"/\" (الشرطة المائلة للأمام) واتبعها بكلمة أو الأحرف القليلة الأولى من أي كلمة مضمنة في عنوان الرد الجاهز.", + "1C": "من قائمة الردود المحفوظة التي تم إرجاعها ، حدد الرد الذي تريد استخدامه.", + "2": "إذا كنت ترد غالبًا على نفس أسئلة العملاء ، فضع في اعتبارك حفظ هذه الردود كإجابات جاهزة.", + "3": "باستخدام الردود الجاهزة ، يمكنك كتابتها مرة واحدة وحفظها وإعادة استخدامها في الدردشات متى احتجت إلى ذلك.", + "4": "يمكنك أيضًا إنشاء تجربة أكثر جاذبية لعملائك باستخدام التخصيص في رسالتك:", + "5": "1) عند تحرير رسالة ، يمكنك إدراج حقل تخصيص عن طريق تحديد المنطقة التي تريد إنشاء الحقل فيها أولاً.", + "6": "2) بعد ذلك ، انقر فوق الزر \"إضافة التخصيص\" ", + "7": "3) سيؤدي النقر فوق الزر إضافة التخصيص إلى توفير قائمة حيث يمكنك تحديد قيمة التخصيص التي ترغب في إضافتها إلى رسالتك." + }, + "CR": "سجل تجاري", + "CannedResponses": "الردود الجاهزة", + "AddResponses": "تكوين استجابة", + "EditResponses": "تحرير الاستجابة", + "Responses": "استجابات", + "YouHaveNotAddedAnyCannedResponses": "لم تقم بإضافة أي ردود جاهزة", + "Title": "عنوان", + "Message": "رسالة", + "AddCustomization": "أضف التخصيص", + "SelectACustomizationToAddToYourMessage": "حدد قيمة التخصيص لإضافتها إلى الرسالة", + "recipient_name_desc": "سيُضاف الاسم الأول للشخص الذي يرد عليه الوكيل إلى الرسالة.", + "recipient_lastname_desc": "سيتم إضافة لقب الشخص الذي يرد عليه الوكيل إلى الرسالة.", + "recipient_email_desc": "ستتم إضافة البريد الإلكتروني للشخص الذي يرد عليه الوكيل إلى الرسالة.", + "recipient_website_desc": "ستتم إضافة موقع الويب الخاص بالشخص الذي يرد عليه الوكيل إلى الرسالة.", + "agent_name_desc": "سيتم إضافة اسم الوكيل الذي يقوم بالرد على الرسالة.", + "First_name_of_recipient": "الاسم الأول للمستلم", + "Email_of_recipient": "البريد الإلكتروني للمستلم", + "Website_of_recipient": "موقع المستلم", + "First_name_of_agent": "الاسم الأول للوكيل", + "EnterCannedResponseTitle": "أدخل عنوان الرد الجاهز", + "WriteMsgToSendToYourVisitors": "اكتب رسالة رد جاهزة لإرسالها إلى زوار موقعك", + "PleaseFillOutThisField": "الرجاء ملء هذه الخانة", + "NotificationMsgs": { + "DeleteCannedResError": "حدث خطأ أثناء حذف الاستجابة", + "DeleteCannedResSuccess": "تم حذف الرد بنجاح", + "CreateCannedResSuccess": "تم إنشاء الرد بنجاح", + "CreateCannedResError": "حدث خطأ أثناء تكوين الاستجابة", + "UpdateCannedResSuccess": "تم تحديث الاستجابة بنجاح", + "UpdateCannedResError": "حدث خطأ أثناء تحديث الاستجابة" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "مقاعد", + "UpgradePlan": "خطة الترقية", + "UpgradeYourPlan": "قم بترقية خطتك", + "Your": "لك", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "نسخة تجريبية مجانية لمدة 14 يومًا من خطة {{ plan_name }}", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "ستنتهي في", + "Days": "أيام", + "Tomorrow": "غدا", + "HasExpired": "انتهت صلاحيته", + "YourSubscriptionIsActive": "اشتراكك مفعل", + "ThePlanIsActive": "الخطة فعالة", + "ThePlanHasExpired": "انتهت صلاحية الخطة", + "AddMoreOperators": "أضف المزيد من المقاعد", + "ContactUs": "اتصل بنا", + "PlanChange": "تغيير الخطة", + "ContactUsViaChatAndTellIUsHowManyOperator": "تواصل معنا عبر الدردشة وأخبرنا عن عدد المقاعد التي تريد إضافتها إلى المشروع", + "ContactUsViaEmailAndTellIUsHowManyOperator": "اتصل بنا عبر البريد الإلكتروني وأخبرنا بعدد المقاعد التي تريد إضافتها إلى المشروع", + "TheNumberOfOperatorSeatsCannotBeLess": "لا يمكن أن يكون عدد المقاعد أقل من عدد أعضاء الفريق في مشروعك", + "SubscriptionExpired": "صلاحية الاشتراك", + "BillingProblem": "مشكلة في الفواتير", + "SubscriptionPaymentProblem": "مشكلة دفع الاشتراك", + "WeWereUnableToAutomaticallyRenewYourSubscription": "لم نتمكن من تجديد اشتراكك تلقائيًا", + "PleaseChatWithUs": "يرجى الدردشة معنا", + "PleaseContactUs": "الرجاء التواصل معنا", + "ToUpdateYourPaymentInformation": "لتحديث معلومات الدفع الخاصة بك", + "YourSubscriptionToThe": "اشتراكك في", + "HasExpiredOn": "انتهت صلاحيته في", + "DowngradeTo": "الرجوع إلى الإصدار المجاني", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "أنت تستخدم حاليًا جميع المقاعد", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "اتصل بنا عبر الدردشة لترقية خطة التسعير الخاصة بك", + "ContactUsViaEmailToUpgradeYourPricingPlan": "اتصل بنا عبر البريد الإلكتروني لترقية خطة التسعير الخاصة بك", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "لا مدفوعات", + "ToEnableAllFeatures": "لتمكين جميع الميزات", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "إرسال النص تلقائيًا عبر البريد الإلكتروني غير متوفر في خطتك الحالية" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "تحديث زميله", + "AgentDeletion": "حذف عضو الفريق", + "AgentInvitation": "دعوة الفريق", + "NewRequest": "محادثة جديدة", + "RequestResolved": "تم حل المحادثة" + }, + "UserProfile": { + "Profile": "الملف الشخصي", + "UploadImage": "تحميل الصور", + "Name": "اسم", + "Lastname": "الكنية", + "UserId": "معرف المستخدم", + "UpdateProfile": "تحديث الملف", + "FaqKbId": "بطاقة تعريف", + "FaqKbRemoteId": "معرف بعيد", + "FaqKbCreatedAt": "أنشئت في", + "Processing": "يعالج...", + "Completed": "مكتمل", + "UserSuccessfullyUpdated": "تم تحديث الملف الشخصي بنجاح", + "AnErrorHasOccurred": "حدث خطأ أثناء تحديث ملف التعريف الخاص بك", + "Continue": "يكمل", + "ChangePsw": "تغيير كلمة المرور", + "PendingEmailVerification": "في انتظار التحقق من البريد الإلكتروني", + "YourAccountIsPending": "حسابك في انتظار التحقق من البريد الإلكتروني.", + "ClickHereToResend": "انقر هنا لإعادة إرسال رسالة التحقق", + "BotHasBeenRemoved": "تمت إزالة هذا الروبوت", + "YourDetails": "تفاصيلك", + "AddYourOwnPicture": "⚡️ أضف صورتك الخاصة لإضفاء طابع أكثر حميمية على محادثاتك!", + "AddYourOwnPicture_": "⚡️ أضف صورتك الخاصة لإضفاء طابع أكثر حميمية على محادثاتك ، حيث يمكن للزائر معرفة من يتحدثون إليه!", + "PreferredSize": "حجم الصورة المفضل 128 × 128 بكسل - تنسيق الصورة: .jpeg أو .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "تغيير كلمة المرور", + "CurrentPsw": "كلمة المرور الحالية", + "NewPsw": "كلمة السر الجديدة", + "Confirm": "تأكيد", + "ConfirmNewPsw": "تأكيد كلمة المرور الجديدة", + "PasswordSuccessfullyChanged": "الرقم السري تغير بنجاح", + "CurrentPasswordIsInvalid": "كلمة المرور الحالية غير صحيحة", + "AnErrorHasOccurred": "حدث خطأ", + "PasswordMustBe": "الرقم السري يجب الا يقل عن 6 احرف على الاقل." + }, + "NotificationSettings": { + "AssignedConversations": "المحادثات المعينة", + "AssignedConversationsSubtitle": "تلقي رسالة بريد إلكتروني عندما يتم تعيين محادثة جديدة لك.", + "UnassignedConversations": "المحادثات غير المعينة", + "UnassignedConversationsSubtitle": "تلقي بريد إلكتروني عندما تكون المحادثة غير محددة.", + "NotificationMsgs": { + "UpdateSuccess": "تم تحديث التفضيلات", + "UpdateError": "حدث خطأ أثناء تحديث التفضيلات" + } + }, + "NavBar": { + "ViewAllProjects": "عرض جميع المشاريع", + "UserProfile": "عرض الصفحة الشخصية", + "RunChatInAStandAloneTab": "قم بتشغيل الدردشة في علامة تبويب قائمة بذاتها", + "PendingVerification": "في انتظار التحقق من البريد الإلكتروني", + "WhenPendingEmailVerification": "عند تعليق التحقق من البريد الإلكتروني ، يتم تعطيل بعض ميزات النظام ، مثل إشعارات البريد الإلكتروني", + "SomeSystemAreDisabled": "تم تعطيل بعض ميزات النظام ، مثل إشعارات البريد الإلكتروني", + "AreYouSureYouWantToLogOut": "هل أنت متأكد أنك تريد تسجيل الخروج؟", + "NoteThatThisWillNotChangeYourAvailability": "لاحظ أن هذا لن يغير حالة تواجدك.", + "AttentionIfYouDoNotWantToReceiveRequests": "انتبه ، إذا كنت لا ترغب في تلقي محادثات ، فقم بتغيير حالتك إلى غير متوفر قبل تسجيل الخروج", + "AttentionYouAreAvailable": "انتباه ، أنت موجود في", + "Projects": "المشاريع", + "Project": "المشروع", + "IfYouDoNotWantToReceiveRequests": "إذا كنت لا ترغب في تلقي محادثات ، قم بتغيير حالتك إلى غير متاح قبل تسجيل الخروج", + "OpenTheChat": "افتح الدردشة لتفعيل الإخطارات!", + "ToManageTheMessages": "لإدارة الرسائل وتفعيل دفع الإخطارات", + "OpenTheChatToActivateNotifications": "افتح الدردشة لإدارة الرسائل وتفعيل دفع الإخطارات", + "ClickHere": "انقر هنا", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "تسجيل خروج" + }, + "SideBar": { + "ViewAllProjects": "عرض جميع المشاريع", + "UserProfile": "عرض الصفحة الشخصية", + "UserProfile2": "عرض ملف التعريف الخاص بك" + }, + "ProjectsPage": { + "Welcome": "مرحبا", + "BuildYourCustomer_1": "بناء دعم العملاء الخاص بك مع الروبوتات الذكية", + "BuildYourCustomer_2": "ومنصة متعددة القنوات.", + "AddProject": "اضافة مشروع", + "ModalAddAProject": "أضف مشروعا", + "ModalAddAProjectLabel": "أدخل اسم مشروعك ، على سبيل المثال اسم موقعك", + "ModalMustBeAtLeast": "يجب ألا يقل طوله عن 4 أحرف", + "ModalPlaceHolder": "اسم المشروع", + "ModalCreateProjectBtn": "أنشئ مشروعًا", + "UserProfile": "عرض الصفحة الشخصية", + "modalCreateProject": "أنشئ مشروعًا", + "Processing": "يعالج...", + "Completed": "مكتمل", + "YourNewProjectIsReady": "مشروعك الجديد جاهز", + "YourNewProject": "مشروعك الجديد", + "IsReady": "جاهز", + "Continue": "يكمل" + }, + "ProjectEditPage": { + "YourProject": "مشروعك", + "YourPlan": "خطتك", + "ProjectName": "اسم المشروع", + "ProjectId": "معرف المشروع", + "TranscriptByEmail": "إرسال نص تلقائي عن طريق البريد الإلكتروني", + "AutoSendTranscriptByEmail": "في نهاية كل محادثة ، أرسل نصًا تلقائيًا عبر البريد الإلكتروني إلى مقدم الطلب", + "AutoSend": "الإرسال التلقائي", + "Generate": "يولد", + "UpdateProject": "تحديث المشروع", + "Update": "تحديث", + "Copy": "ينسخ", + "DeleteProject": "حذف المشروع", + "TheProjectWillBeDeleted": "سيتم حذف المشروع", + "TheProject": "المشروع", + "WillBeDeleted": "سيتم حذفه", + "ToDeleteTheProject": "لحذف المشروع ، أدخل معرف المشروع", + "VisitorAuthentication": "مصادقة الزائر", + "Webhook": "الويب هوك", + "ManageWebhook": "إدارة Webhook", + "EnableWebhook": "إدارة اشتراكات الويب هوك", + "GoToWebhookConsole": "اذهب إلى", + "Authentication": "مطور", + "EnableVisitorAuthentication": "تمكين مصادقة الزائر", + "GenerateSharedSecret": "توليد السر المشترك", + "NoteThatWillBeSubscribed": "لاحظ أنه من خلال إنشاء سر مشترك جديد ، سيتم الكتابة فوق السر السابق", + "NoteThatWillBeDisplayedOnce": "لاحظ أنه سيتم عرض هذا السر المشترك مرة واحدة فقط", + "SharedSecretGenerated": "تم إنشاء السر المشترك", + "ThisIsYourSharedSecret": "هذا هو السر المشترك الخاص بك", + "ProjectPlan": "يخطط", + "Your": "لك", + "Payments": "المدفوعات", + "Account": "الحساب", + "Subscription": "الاشتراك", + "SeePayments": "انظر المدفوعات", + "Advanced": "متقدم", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "حد الدردشة", + "AutomaticAssignment": "التخصيص التلقائي", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "الحد الأقصى للدردشات", + "LimitChatsNumber": "الحد من عدد الدردشات المتزامنة التي يمكن لكل وكيل إجراؤها مرة واحدة", + "ItLimitChatsNumber": "يحد من عدد الدردشات المتزامنة التي يمكن لكل وكيل إجراؤها مرة واحدة", + "ThisChatLimitWillAppliedToAllAgents": "سيتم تطبيق حد الدردشة هذا على جميع الوكلاء.", + "YouCanSpecifyAgentsIndividualChatLimit": "يمكنك تحديد حد الدردشة المتزامنة الفردية للوكلاء: حدد زميلًا في الفريق للتعديل ضمن الإعدادات> زملاء الفريق والمجموعات وفي ملفه الشخصي أدخل قيمة في حقل حد الدردشة.", + "Reassignment": "إعادة التكليف", + "ReassignChatIf": "أعد تعيين الدردشة إذا كان الوكيل لا يخدم الدردشة المعينة خلال إطار زمني محدد", + "ItReassignChatIf": "يقوم بإعادة تعيين الدردشة إذا كان الوكيل لا يخدم الدردشة المعينة خلال إطار زمني محدد", + "TheChatWillBeBetweenTheUnassigned": "إذا لم يستجب أي وكلاء للدردشة المعينة ، فسيتم إدراج الدردشة على أنها غير محددة", + "ReassignmentTimeout": "مهلة إعادة التعيين", + "TimeWithNoResponse": "الوقت (بالثانية) بدون استجابة قبل تعيين محادثة إلى وكيل آخر", + "CustomizeEmailTemplate": "تخصيص قالب البريد الإلكتروني للإشعار", + "CustomizeEmailTemplateSubTitle": "تخصيص محتوى رسائل البريد الإلكتروني المرسلة إلى زملائك في الفريق", + "CustomizeEmailTemplateBtn": "تخصيص رسائل البريد الإلكتروني", + "SeeThePreviewOfTheEmail": "شاهد معاينة البريد الإلكتروني من خلال النقر على زر المعاينة انظر", + "SeePreview": "انظر معاينة", + "FeatureOnlyAvailableWithTheEnterprisePlan": "عذرًا ، هذه الميزة متاحة فقط مع خطة المؤسسة", + "SMTPSettings": "إعدادات SMTP", + "SMTPSettingsSubTitle": "تكوين إعدادات SMTP", + "ManageSMTPSettings": "إدارة إعدادات SMTP", + "HostName": "اسم المضيف", + "Port": "رقم المنفذ", + "SenderAddress": "عنوان المرسل", + "SMTPAuthenticationAndSecurity": "المصادقة والأمان", + "UserName": "اسم المستخدم", + "ConnectionSecurity": "أمان الاتصال", + "SendSMPTTestEmail": "إرسال بريد إلكتروني تجريبي", + "SMTPConfigurationUpdatedSuccessfully": "تم تحديث تكوين SMTP بنجاح", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "حدث خطأ أثناء تحديث تكوين SMTP", + "NotificationMsgs": { + "UpdateProjectSuccess": "تم تحديث المشروع بنجاح", + "UpdateProjectError": "حدث خطأ أثناء تحديث المشروع", + "DeleteProjectSuccess": "تم حذف المشروع بنجاح", + "DeleteProjectError": "حدث خطأ أثناء حذف المشروع", + "TheProjectHasBeenDeleted": "تم حذف المشروع" + }, + "theMinimumAllowedIs_1": "الحد الأدنى المسموح به هو 1", + "theMaximumAllowedIs_10000000": "الحد الأقصى المسموح به هو 10.000.000", + "ChatsReassigned": "إعادة تعيين الدردشات", + "AutomaticUnavailableStatus": "حالة عدم التوفر التلقائي", + "SetAnAgentStatusToUnavailable": "عيّن حالة الوكيل على \"غير متاح\" إذا تمت إعادة تعيين عدد متتالي من الدردشات", + "ItSetAnAgentStatusToUnavailable": "يتم تعيين حالة الوكيل على \"غير متاح\" إذا تمت إعادة تعيين عدد متتالي من الدردشات", + "NumberOfChatsReassignedBefore": "عدد الدردشات التي تمت إعادة تعيينها قبل تغيير حالة الوكيل", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "لبدء تكوين القطعة الخاصة بك!", + "WidgetSubtitle1": "تثبيت وتخصيص القطعة", + "WidgetSubtitle2": "أداة الدردشة على موقعك", + "VisitorsSubtitle1": "انظر قائمة جميع زوار الويب الخاص بك", + "VisitorsSubtitle2": "والدردشة معهم", + "ChatSubtitle": "انظر محفوظات الدردشة", + "AnalyticsSubtitle": "تتبع الدردشات التي تجريها مع العملاء", + "HistorySubtitle": "رؤية الدردشة المغلقة", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "إعداد قواعد التوجيه لـ \"التوجيه الافتراضي\"", + "SettingUpTileDeskRoutingRules_2": "إعداد قواعد التوجيه لـ \"الإدارة الافتراضية\"", + "TheFollowingRules": "سيتم تجاهل القواعد التالية في حالة وجود قسم آخر على الأقل وتم تعيين حالته على \"مرئي\"", + "SelectABotThatWill": "حدد روبوتًا يستجيب لمحادثات الزائر قبل التزام الوكيل", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "اختر بوت", + "orCreateABot": "إنشاء بوت جديد", + "SelectAnExistingOne": "حدد ملفًا موجودًا أو", + "BotOnly": "بوت فقط", + "RoutingRules": "قواعد التوجيه", + "SetRoutingRules": "وضع قواعد التوجيه لالتزام الوكلاء", + "ErrorGroupId": "خطأ: معرف المجموعة", + "Trashed": "محطمة", + "AllUsers": "كل زملائه", + "UpdateRoutingRules": "تحديث قواعد التوجيه", + "Processing": "يعالج...", + "Completed": "مكتمل", + "RoutingRulesSuccessfullyUpdated": "تم تحديث قواعد التوجيه بنجاح", + "GroupLabel": "(مجموعة)" + }, + "UsersPage": { + "Invites": "قم بدعوة زميلك في الفريق", + "User": "زميل", + "Firstname": "الاسم الأول", + "Lastname": "اسم العائلة", + "UserId": "هُوِيَّة المستخدم", + "Role": "دور", + "Available": "متوفرة", + "ViewProfileUser": "عرض الصفحة الشخصية", + "tootipEditUser": "تعديل الملف الشخصي", + "tootipDeleteUser": "إزالة العضو", + "modalDeleteUser": "إزالة العضو", + "modalCancelInvite": "إلغاء دعوة", + "TheMemberWithId": "المستخدم مع هوية التعريف", + "WillBeRemoved": "سوف يزال", + "AreYouSure": "هل أنت متأكد من أنك تريد إزالة", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "هل أنت متأكد أنك تريد إلغاء الدعوة إلى", + "FromTheProject": "من المشروع", + "Confirm": "تأكيد", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "تمت دعوة المستخدم.", + "Continue": "يكمل", + "PendingInvitation": "الدعوات المعلقة", + "DateOfSending": "دعوة التي وجهت", + "InvitedToBecome": "مدعو ليصبح", + "NoPendingInvitation": "لا توجد دعوة معلقة", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "إعادة إرسال الدعوة", + "ResendInviteSuccessNoticationMsg": "تم إرسال بريد إلكتروني للدعوة إلى ", + "ResendInviteErrorNoticationMsg": "حدث خطأ أثناء إرسال البريد الإلكتروني ", + "CanceledInviteSuccessMsg": "تم إلغاء الدعوة لـ ", + "CanceledInviteErrorMsg": "حدث خطأ أثناء إلغاء الدعوة" + }, + "UserEditAddPage": { + "AddUser": "اضف شريكك في الفريق", + "AddUserToThe": "أضف عضو الفريق إلى", + "Project": "المشروع", + "EditUserRole": "تعديل الملف الشخصي", + "UserEmail": "البريد الإلكتروني للزميل في الفريق", + "Role": "دور", + "SelectRole": "حدد دورًا", + "Invites": "يدعو", + "Update": "تحديث", + "UserRoles": "أدوار زميل الفريق", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "مالك", + "TheOwnerIs": "المالك هو الشخص الذي أنشأ المشروع", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "مدير", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "الوكيل", + "AnAgentCan": "يمكن للوكيل استخدام لوحة التحكم هذه لمراقبة محادثات المساعدة والدردشة مع الزوار.", + "modalInviteUser": "يدعو زميله", + "Processing": "يعالج...", + "Completed": "مكتمل", + "TheUserHasBeenInvited": "تمت دعوة المستخدم.", + "Continue": "يكمل", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "لا يمكنك دعوة نفسك", + "YouCanNotInviteAProjectMember": "لا يمكنك دعوة زميل في الفريق بالفعل عضو في المشروع", + "TheEmail": "البريد الإلكتروني", + "wasNotFoundNoteThat": "لم يتم العثور عليه ، لاحظ أنه يمكن دعوة زميل الفريق المسجل فقط", + "AnErrorHasOccurred": "حدث خطأ", + "EmailAddress": "عنوان البريد الالكترونى", + "NumberOfChatsAgentIsAllowedToTake": "عدد الدردشات التي يُسمح لزميلها بإجراءها في وقت واحد" + }, + "GroupsPage": { + "Groups": "مجموعات", + "AddGroup": "أضف مجموعة", + "Name": "أسم المجموعة", + "CreationDate": "تاريخ الإنشاء", + "Members": "أعضاء", + "NoGroups": "لا مجموعات", + "GroupId": "معرف مجموعة", + "PendingAddMembers": "في انتظار إضافة أعضاء", + "tooltipEditGroup": "تحرير المجموعة", + "tooltipDeleteGroup": "حذف المجموعة", + "DeleteGroup": "حذف المجموعة", + "TheGroupWithId": "المجموعة ذات المعرف", + "TheGroup": "المجموعة", + "WillBeRemoved": "سيتم حذفه", + "AreYouSureDeleteGroup": "هل أنت متأكد أنك تريد حذف المجموعة", + "IdGroup": "مجموعة الهوية", + "UseGroupsToOrganizeSupportTeams": "استخدم المجموعات لتنظيم فرق الدعم", + "YouCanGroupAgents": "يمكنك تجميع الوكلاء بناءً على المهارات وتعيين مجموعات من الوكلاء لأقسامك", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "أضف مجموعة", + "EditGroup": "تحرير المجموعة", + "GroupName": "اسم", + "Group_Name": "أسم المجموعة", + "AddTeammatesToGroup": "أضف زملائك في الفريق إلى المجموعة", + "UpdateGroup": "تحديث المجموعة", + "Processing": "يعالج...", + "Completed": "مكتمل", + "MemberAddedtoGroup": "تمت إضافة عضو إلى المجموعة", + "MembersAddedtoGroup": "تمت إضافة أعضاء إلى المجموعة", + "CreateGroup": "إنشاء مجموعة", + "UpdateGroupName": "تحديث اسم المجموعة", + "GroupAttributes": "سمات المجموعة", + "GroupID": "معرف مجموعة", + "Members": "أعضاء", + "AddMembers": "إضافة أعضاء", + "Select": "يختار", + "User": "مستخدم", + "Role": "دور", + "UserId": "معرف المستخدم", + "NoMembers": "لا يوجد أعضاء", + "AddMembersToTheGroup": "إضافة أعضاء إلى المجموعة", + "Add": "يضيف", + "GroupCreated1": "المجموعة", + "GroupCreated2": "تم إنشاؤه بنجاح", + "AddNow": "أضف الآن أعضاء إلى المجموعة", + "AddLater": "العودة إلى قائمة المجموعات (إضافة لاحقًا)", + "AnErrorHasOccurred": "حدث خطأ", + "Continue": "يكمل", + "RemoveMember": "إزالة العضو", + "TheMemberWithId": "العضو ذو المعرف:", + "WillBeRemoved": "سوف يزال", + "AreYouSureRemoveMember": "هل أنت متأكد أنك تريد إزالة العضو المحدد من المجموعة" + }, + "BotsPage": { + "AddBot": "أضف بوت", + "Name": "اسم البوت", + "RemoteId": "معرف بعيد", + "CreationDate": "تاريخ الإنشاء", + "NoBot": "لا بوت", + "BotId": "معرف البوت", + "PendingAddFaqs": "إضافة معلقة أسئلة وأجوبة", + "tooltipEditBot": "تحرير البوت", + "tooltipDeleteBot": "حذف بوت", + "tooltipViewAddEditFaq": "عرض / إضافة / تحرير التعليمات", + "tooltipAddEditFaqNoRelatedFaq": "إضافة / تحرير الأسئلة الشائعة (لا توجد أسئلة شائعة تتعلق بهذا الروبوت)", + "DeleteBotWithId": "حذف الروبوت بالمعرف:", + "AreYouSureDeleteBot": "هل أنت متأكد أنك تريد حذف هذا الروبوت؟", + "AreYouSureDeleteBotAndRElatedFAq": "هل أنت متأكد أنك تريد حذف هذا الروبوت والأسئلة الشائعة ذات الصلة؟", + "DeleteBot": "حذف بوت", + "TheBot": "الروبوت", + "TheBotWithID": "الروبوت مع Id", + "WillBeDeleted": "سيتم حذفه", + "IfYouDeletedTheBot": "إذا قمت بحذف الروبوت", + "YouAlsoDeleteItsFaqs": "يمكنك أيضًا حذف جميع الأسئلة الشائعة الخاصة به.", + "ToDeleteTheBotType": "لحذف الروبوت ، اكتب معرف الروبوت:", + "Processing": "يعالج...", + "Completed": "مكتمل", + "BotDeleted": "تم حذف البوت", + "AnErrorHasOccurred": "حدث خطأ", + "Continue": "استمرار", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "بوت خارجي", + "NoUrlProvided": "لم يتم توفير عنوان url", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "تم التخلص من الروبوت", + "SelectAndConfigureABot": "حدد الروبوت وقم بتكوينه ثم قم بتنشيطه في أحد الأقسام لاستخدامه في المحادثات", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "تسجيل الدخول إلى", + "DialogflowQuickTips_1B": "وحدة تحكم Dialogflow.", + "DialogflowQuickTips_2": "حدد وكيلك من القائمة المنسدلة في اللوحة اليسرى.", + "DialogflowQuickTips_3": "انقر فوق زر الإعداد. سيفتح صفحة إعداد الوكيل.", + "DialogflowQuickTips_4": "ابحث في علامة التبويب العامة الداخلية عن GOOGLE PROJECTS وانقر فوق ارتباط حساب الخدمة الخاص بك.", + "DialogflowQuickTips_5": "بعد إعادة توجيهك إلى وحدة تحكم حساب الخدمة ، قم بإنشاء مفتاح بالضغط على \"+ إنشاء حساب الخدمة\" في القائمة العلوية ، وإنشاء مفتاح JSON سيتم تنزيله تلقائيًا.", + "DialogflowQuickTips_6": "الآن قم بتحميل ملف بيانات اعتماد المفتاح .json.", + "DialogflowQuickTips_7": "إذا كنت بحاجة إلى برنامج تعليمي مفصل حول كيفية إنشاء ملف بيانات الاعتماد من فضلك", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "أضف بوت", + "EditBot": "تحرير البوت", + "BotName": "اسم", + "CreateBot": "إنشاء بوت", + "UpdateBot": "تحديث البوت", + "UpdateBotName": "تحديث البوت", + "BotAttributes": "سمات البوت", + "BotID": "معرف البوت", + "CreationDate": "تاريخ الإنشاء", + "Processing": "يعالج...", + "Completed": "مكتمل", + "BotCreated": "تم إنشاء البوت", + "TheBot": "الروبوت", + "HasBeenCreated": "تم إنشاؤه بنجاح", + "AddFaqToTheBot": "أضف الأسئلة الشائعة إلى الروبوت", + "ReturnToTheBotList": "العودة إلى قائمة الروبوتات", + "BackToBotsList": "قائمة الروبوتات", + "AnErrorHasOccurred": "حدث خطأ", + "Continue": "يكمل", + "Type": "نوع", + "Messages": "رسائل" + }, + "FaqPage": { + "EditBOT": "تحرير BOT", + "FAQsOfBOT": "أسئلة وأجوبة عن BOT:", + "AddFaq": "أضف التعليمات", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "تحميل الأسئلة الشائعة من CSV", + "ExportFaqsToCsv": "تصدير الأسئلة الشائعة إلى CSV", + "BotQuery": "استعلام بوت", + "Question": "سؤال", + "Answer": "إجابه", + "Topic": "عنوان", + "CreationDate": "تاريخ الإنشاء", + "NoFAQ": "لا أسئلة وأجوبة", + "NoAnswer": "لا اجابة", + "FaqId": "التعليمات ID", + "tooltipEditFaq": "تحرير الإجابة", + "DeleteFaq": "حذف الإجابة", + "TheFaqWithID": "التعليمات مع المعرف", + "WillBeDeleted": "سيتم حذفه", + "modalDeleteFaqWithId": "حذف التعليمات ذات المعرف", + "AreYouSure": "هل أنت متأكد أنك تريد حذف هذه النية؟", + "Confirm": "يتأكد", + "ImportCsvFile": "استيراد ملف CSV", + "ColumnsSeparatedWith": "أعمدة مفصولة بـ:", + "DelimiterOptionMustBe": "يجب أن يكون خيار المحدِّد مكونًا من حرف واحد", + "ChooseFile": "Choose file", + "UploadCsv": "تحميل CSV", + "Completed": "مكتمل", + "FaqsSuccessfullyUploaded": "الأسئلة الشائعة تم تحميلها بنجاح", + "AnErrorOccurredDuringTheUpload": "حدث خطأ أثناء التحميل", + "AnErrorOccurredWhilDeletingTheAnswer": "حدث خطأ أثناء حذف الإجابة", + "AnswerSuccessfullyDeleted": "تم حذف الإجابة بنجاح", + "Continue": "يكمل" + }, + "FaqEditAddPage": { + "AddFaq": "أضف إجابة", + "EditFaq": "تحرير الإجابة", + "Question": "سؤال", + "Answer": "إجابه", + "CreateFaq": "إنشاء إجابة", + "UpdateFaq": "تحديث الإجابة", + "FaqAttributes": "سمات الإجابة", + "FaqID": "معرف الإجابة", + "CreationDate": "تاريخ الإنشاء", + "TheRequestWillBeAssignedToAHumanAgent": "أدخل \"\\ agent\" باعتباره السطر الأخير في منطقة نص \"الإجابة\" لنقل المحادثة تلقائيًا إلى وكيل بشري ، باتباع قواعد القسم. المزيد عن تسليم الإنسان", + "DisplayTheButtonWithNameButton_1": "صيغة زر العرض: استخدم \"*\" متبوعة بمسافة واحدة ، ثم نص الزر في سطر جديد من نص الإجابة. انظر المثال", + "DisplayTheImageWithTheSpecifiedURL": "عرض الصورة مع URL المحدد. انظر المثال", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "استدعاء خطاف الويب الخارجي إلى نقطة النهاية المحددة", + "MoreOnWebhooks": "المزيد عن webhooks هنا", + "InfoAnswer": "رد Chatbot على سؤال المستخدم" + }, + "FaqTestPage": { + "Question": "سؤال", + "Answer": "إجابه", + "EnterTheQuestion": "أدخل السؤال", + "RunTest": "اختبار المدى", + "HideScore": "إخفاء النتيجة" + }, + "DepartmentsPage": { + "AddDepartment": "اضافة قسم", + "CreationDate": "تاريخ الإنشاء", + "CreatedThe": "إنشاء", + "Status": "حالة", + "Visible": "مرئي", + "Hidden": "مختفي", + "NoDept": "لا يوجد قسم", + "ActivatedBot": "مفعل:", + "OnlyBot": "(بوت فقط)", + "NoBotActivated": "no AI agent", + "Group": "مجموعة:", + "TheGroupHasBeenTrashed": "تم التخلص من المجموعة", + "AllUsers": "كل زملائه", + "DeleteDepartment": "حذف القسم", + "DeleteDepartmentWithId": "القسم بالمعرف:", + "WillBeDeleted": "سيتم حذفه", + "AreYouSure": "هل أنت متأكد أنك تريد حذف القسم ", + "Confirm": "يتأكد", + "tooltipDeleteDept": "حذف القسم", + "tooltipEditDept": "تحرير القسم", + "VisibleColumnTooltip": "فقط إذا كان لدى قسمين على الأقل حالة رؤية معينة على \"مرئي\" ، فسيتم عرضها في قائمة اختيار أقسام الأداة", + "DepartmentsAreAGreatWayToSeparateChats": "الأقسام طريقة رائعة لفصل الدردشات عن أعضاء الفريق في مجموعات دعم منطقية", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "وجّه المستخدمين إلى الفريق الذي يمكنه الإجابة على أسئلة المستخدمين بشكل أفضل.", + "DeptId": "معرف القسم" + }, + "DeptsAddEditPage": { + "AddDept": "اضافة قسم", + "EditDept": "تحرير القسم", + "DeptName": "اسم القسم", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "تفعيل البوت", + "BotOnly": "بوت فقط", + "SetRoutingRules": "وضع قواعد التوجيه لالتزام الوكلاء", + "ErrorGroupId": "خطأ: معرف المجموعة", + "AllUsers": "كل زملائه", + "Trashed": "محطمة", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "إنشاء مجموعة جديدة", + "SelectAnExistingOne": "حدد ملفًا موجودًا أو", + "CreateDept": "إنشاء قسم", + "UpdateDept": "قسم التحديث", + "Description": "وصف", + "DeptId": "معرف القسم", + "DeptBot": "Dept AI agent", + "DeptAgents": "وكلاء القسم", + "AssignTo": "يسند إلى", + "AutomaticallyAssign": "قم بتعيين المحادثات الواردة تلقائيًا للوكلاء عبر الإنترنت.", + "AgentsAreNotified": "سيحصل الوكلاء على الدردشات يدويًا من غير المخدومين.", + "NotificationMsgs": { + "DeleteDeptSuccess": "تم حذف القسم بنجاح", + "DeleteDeptError": "حدث خطأ أثناء حذف القسم", + "CreateDeptSuccess": "تم إنشاء القسم بنجاح", + "CreateDeptError": "حدث خطأ أثناء إنشاء القسم", + "UpdateDeptSuccess": "تم تحديث القسم بنجاح", + "UpdateDeptError": "حدث خطأ أثناء تحديث القسم" + } + }, + "VisitorsPage": { + "UnservedRequests": "المحادثات غير المعينة", + "ServedRequests": "المحادثات المعينة", + "ActiveRequests": "محادثات نشطة", + "AbandonedRequests": "Abandoned Conversations", + "Default": "تقصير", + "Requester": "مقدم الطلب", + "Message": "رسالة", + "AssignedTo": "مخصص ل", + "Archive": "أرشيف", + "Resolve": "حل", + "tootipArchiveRequest": "محادثة مباشرة", + "NoVisitor": "لا يوجد زوار نشطون", + "ClickHereToSimulate": "انقر هنا لمحاكاة زائر", + "SimulateVisitor": "محاكاة الزائر", + "RequestId": "معرف المحادثة:", + "RequesterId": "معرف الطالب:", + "Close": "إغلاق", + "Enter": "يدخل", + "Loading": "جار التحميل", + "ArchiveRequest": "أرشفة المحادثة", + "TheRequestWithId": "المحادثة بالمعرف:", + "WillBeArchived": "ستتم أرشفته", + "AreYouSure": "هل أنت متأكد أنك تريد أرشفة المحادثة المحددة؟", + "Note": "ملاحظة: يتم نقل المحادثات المغلقة إلى \"المحفوظات\"", + "Completed": "مكتمل", + "RequestArchived": "تمت أرشفة المحادثة", + "AnErrorHasOccurred": "حدث خطأ أثناء أرشفة المحادثة", + "AnErrorHasOccurredLeavingTheChat": "حدث خطأ أثناء مغادرة الدردشة", + "Continue": "يكمل", + "Reassign": "إعادة التعيين", + "SelectTheUserToWhom": "قم بتعيين المحادثة لزميل آخر في الفريق", + "SelectTheDeptsToWhom": "قم بتعيين المحادثة إلى قسم آخر", + "ReassignRequestTo": "إعادة تعيين المحادثة إلى", + "ReassignRequest": "إعادة تعيين المحادثة", + "AssignRequest": "تعيين محادثة", + "AddAgent": "اضف شريكك في الفريق", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "إعادة تعيين إلى:", + "AssignTo": "يسند إلى:", + "TheRequestWillBeReassignedTo": "سيتم إعادة تعيين المحادثة إلى", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "اترك الدردشة", + "Leave": "يترك", + "AreYouSureLeftTheChat": "هل أنت متأكد أنك تريد مغادرة الدردشة؟", + "ChatLeft": "لقد غادرت الدردشة", + "AuthenticatedUser": "مستخدم مصادق", + "ViewRequestDetails": "عرض تفاصيل المحادثة", + "Open": "فتح" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "رسائل المحادثة", + "Messages": "رسائل", + "RequestAttributes": "سمات المحادثة", + "RequestDetails": "تفاصيل المحادثة", + "Details": "تفاصيل", + "Enter": "انضم للدردشة", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "افتح الدردشة", + "Loading": "جار التحميل", + "Archive": "أرشيف", + "Close": "إغلاق", + "CloseTheRequest": "أرشفة المحادثة", + "ForwardTheRequest": "ارسال محادثة", + "RequestClosed": "تمت أرشفة المحادثة", + "InternalRequestClosed": "تم وضع التذكرة في الأرشيف", + "RequestResolved": "تم حل المحادثة", + "InternalRequestResolved": "تم حل التذكرة", + "Resolved_M": "تم الحل", + "Resolved_F": "تم الحل", + "Subject": "موضوع", + "WasServedBy": "كان يخدم من قبل", + "RequestUnserved": "المحادثة غير محددة", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "التذكرة غير مخصصة", + "RequestServedBy": "تم تعيين المحادثة", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "تم تخصيص التذكرة", + "ConversationAssignedToYou": "محادثة مخصصة لك", + "TicketAssignedToYou": "التذكرة المخصصة لك", + "RequestId": "معرف المحادثة", + "Date": "تاريخ", + "Requester": "مقدم الطلب", + "RequesterName": "اسم الطالب", + "RequesterId": "معرف الطالب", + "ChatFormUserName": "اسم المستخدم", + "ChatFormUserEmail": "بريد الالكتروني", + "DepartmentName": " قسم، أقسام", + "Rating": "تقييم", + "RatingMessage": "رسالة التقييم", + "DepartmentId": "معرف القسم", + "SourcePage": "مصدر", + "Agents": "عملاء", + "NoAgent": "لا وكيل" + }, + "Tags": { + "LeadTags": "العلامات الرائدة", + "AddTagToContact": "إضافة علامة للاتصال", + "Tags": "العلامات", + "Tag": "بطاقة شعار", + "TagName": "اسم العلامة", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "TAGS المحادثات", + "AddTags": "إضافة علامة", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "حذف العلامة", + "TypeALabelAndPressEnter": "اكتب علامة واضغط على Enter", + "YouHaveNotAddedAnyTags": "لم تقم بإضافة أي علامات", + "DoYouReallyWantToCancelTheTag": "هل تريد حقًا حذف العلامة", + "SelectTag": "حدد TAG", + "SearchByTAG": "البحث عن طريق TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "المحادثات TAGS هي تسميات يمكنك إضافتها إلى المحادثات والتذاكر. إنها تساعدك على تصنيف وتنظيم جميع اتصالات العملاء الخاصة بك. لوضع علامة على محادثة أو تذكرة ، في الشريط الجانبي لتفاصيل المحادثة ، حدد علامة التبويب \"تذكرة\" ، ثم انقر فوق \"تحديد علامة\" أو إنشاء علامة جديدة", + "Color": { + "red": "أحمر", + "orange": "البرتقالي", + "yellow": "أصفر", + "green": "لون أخضر", + "blue": "أزرق", + "violet": "البنفسجي" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "تم إنشاء العلامة بنجاح", + "CreateLabelError": "حدث خطأ أثناء إنشاء العلامة", + "DeleteLabelSuccess": "تم حذف العلامة بنجاح", + "DeleteLabelError": "حدث خطأ أثناء حذف العلامة", + "UpdateLabelSuccess": "تم تحديث العلامة بنجاح", + "UpdateLabelError": "حدث خطأ أثناء تحديث العلامة", + "AddLabelSuccess": "تمت إضافة العلامة بنجاح", + "AddLabelError": "حدث خطأ أثناء إضافة العلامة" + } + }, + "Notes": { + "Notes": "ملحوظات", + "AddNote": "اضف ملاحظة", + "AddANote": "أضف ملاحظة ...", + "DeleteNote": "حذف الملاحظة", + "DoYouReallyWantToCancelTheNote": "هل تريد حقًا إلغاء الملاحظة", + "NotificationMsgs": { + "CreateNoteSuccess": "تم إنشاء الملاحظة بنجاح", + "CreateNoteError": "حدث خطأ أثناء إنشاء الملاحظة", + "DeleteNoteSuccess": "تم حذف الملاحظة بنجاح", + "DeleteNoteError": "حدث خطأ أثناء حذف الملاحظة" + } + }, + "HistoryPage": { + "Requester": "مقدم الطلب", + "Message": "رسالة", + "NoRequests": "لا محادثة", + "RequestId": "معرف المحادثة:", + "RequesterId": "معرف الطالب:", + "Close": "قريب", + "ContainsTheWords": "يحتوي على الكلمات", + "SearchByWordsOrByTicketID": "البحث بالكلمات أو عن طريق معرف التذكرة (على سبيل المثال # 123)", + "FilterByDepartment": " قسم، أقسام", + "AllDepts": "جميع الإدارات", + "Agent": "وكيلات", + "AllAgents": "كل الوكلاء", + "DateRange": "نطاق الموعد", + "ClearSearch": "مسح البحث", + "HistoryIsOnlyAvailableForThePast14Days": "السجل متاح فقط للأيام الـ 14 الماضية", + "ForUnlimitedChatHistory": "للحصول على سجل دردشة غير محدود" + }, + "Trigger": { + "Trigger": "محفزات", + "TriggerList": "قائمة المشغلات", + "AddTrigger": "أضف الزناد", + "EditTrigger": "تحرير المشغل", + "TriggerName": "اسم المشغل", + "TriggerListDescription": "وصف", + "TriggerListActivated": "مفعل", + "Return": "يعود", + "NoTrigger": "لا يوجد مشغل", + "Completed": "مكتمل", + "Processing": "يعالج...", + "TheTriggerHasBeenAdded": "تمت إضافة الزناد بنجاح", + "TheTriggerHasBeenUpdated": "تم تحديث المشغل بنجاح", + "Continue": "يكمل", + "ModalDeleteTriggerTitle": "حذف مشغل", + "AreYouSureDeleteTrigger": "هل أنت متأكد أنك تريد حذف المشغل", + "ERROR_AllFieldMustBeCompleted": "خطأ!! قم بتجميع كافة الحقول", + "ERROR_ConditionTypeInNull": "خطأ!! اختر شرطًا لتنشيط الزناد ", + "ERROR_AllFieldConditionMustBeCompleted": "خطأ!! اختر جميع الشروط لتنشيط الزناد", + "ERROR_AllActionFieldMustBeCompleted": "خطأ!! اختر إجراء ليتم تشغيله", + "ErrorMessage": "من فضلك ، صحح الأخطاء قبل الحفظ", + "ErrorMessageServer": "حدث خطأ في الخادم", + "Add_Edit": { + "TriggerStatus": "حالة الزناد", + "TriggerENABLED": "ممكن", + "TriggerDISABLED": "عاجز", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "تعيين حالة المشغل. بشكل افتراضي ، يتم ضبطه على ENABLED", + "SetTheStatusOfTrigger": "تعيين حالة المشغل.", + "ByDefaultIsSetToENABLED": "بشكل افتراضي ، يتم تعيينه على ممكّن", + "TriggerName": "اسم", + "TriggerRequiredFieldError": "يتطلب حقلا", + "Description": "وصف", + "CustomizeTrigger": "تخصيص الزناد", + "RunTrigger": "تشغيل الزناد", + "ResetToDefaults": "إعادة التعيين إلى الإعدادات الافتراضية", + "RunTrigger_dropdownElements": { + "Placeholder": "حدد طريقة التنشيط", + "WhenRequestChat": "عندما يطلب زائر دردشة", + "WhenMessageIsSent": "عندما يتم إرسال رسالة دردشة", + "WhenMessageIsSentFromVisitor": "عندما يتم إرسال رسالة دردشة من الزائر", + "WhenMessageIsSentByAnyone": "عندما يتم إرسال رسالة دردشة من قبل أي شخص", + "WhenUserIsLogged": "عندما يقوم المستخدم بتسجيل الدخول", + "NewEvent": "حدث جديد" + }, + "CheckConditions": "تحقق من الشروط", + "CheckConditions_dropdownElements": { + "Placeholder": "حدد شروط التفعيل", + "CheckAllConditions": "تحقق من جميع الشروط التالية", + "CheckAnyConditions": "تحقق من أي من الشروط التالية" + }, + "ConditionPlaceholder": "حدد الشرط", + "CompileAllField_error": "تجميع كل الحقول", + "PerformFollowingActions": "قم بتنفيذ الإجراءات التالية", + "ActionPlaceholder": "اختر الإجراء", + "CreateTriggerButton": "إنشاء مشغل", + "UpdateTriggerButton": "احفظ التغييرات", + "CancelButton": "يلغي", + "ConditionNotifyError": "يجب أن تكون موجودة على الأقل حالة واحدة حتى الزناد النشط", + "ActionNotifyError": "يجب أن يكون موجودًا على الأقل إجراء واحد لأداء المشغل" + }, + "MessagePlaceholder": "رسالة", + "ServerError": "حدث خطأ أثناء تحميل البيانات", + "DeleteServerError": "حدث خطأ أثناء حذف المشغل", + "DeleteTriggerSuccess": "تم حذف المشغل بنجاح", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "معلومات الرسالة", + "RequestInformation": "معلومات المحادثة", + "VisitorInformation": "معلومات الزائر", + "PageInformation": "معلومات الصفحة", + "SoftwareOfVisitor": "برنامج / كمبيوتر للزائر", + "ChatInformation": "المعلومات المتعلقة بالدردشة" + }, + "label_key": { + "VisitorSearchTerm": "رسالة نصية", + "VisitorName": "اسم جهة الاتصال", + "VisitorMail": "بريد الزائر", + "VisitorDepartment": "قسم الزوار", + "VisitorReferrer": "المُحيل الزائر (العميل)", + "VisitorURL": "عنوان URL لصفحة الزائر", + "VisitorPageTitle": "عنوان صفحة الزائر", + "VisitorBrowser": "متصفح الزائر", + "VisitorPlatform": "منصة الزوار", + "Department": " قسم، أقسام", + "VisitorServed": "خدم الزائر", + "VisitorFirstText": "نص الرسالة الأولى", + "VisitoruserAgent": "وكيل المستخدم الزائر", + "VisitoruserAgentAvailable": "عدد الوكلاء المتاحين", + "NumberOfParticipatingBot": "عدد الروبوتات المشاركة", + "DepartmentHasBot": "قسم لديه بوت", + "OfficesAreOpen": "المكاتب مفتوحة", + "RequestStatus": "حالة المحادثة", + "ChannelName": "اسم القناة", + "VisitorCountryRegion": "لغة", + "VisitorCountryCode": "رمز بلد الزائر", + "VisitorCountryName": "اسم بلد الزائر" + }, + "placeholder": { + "SelectDepartment": "حدد القسم", + "SelectStatus": "حدد الحالة", + "SelectLanguage": "اختار اللغة" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "معلومات الزائر", + "PageInformation": "معلومات الصفحة", + "SoftwareOfVisitor": "برنامج / كمبيوتر للزائر", + "ChatInformation": "المعلومات المتعلقة بالدردشة", + "ChannelInformation": "معلومات القناة", + "LocationVisitor": "لغة الزائر" + }, + "label_key": { + "VisitorSearchTerm": "رسالة نصية", + "VisitorName": "اسم الزائر", + "VisitorMail": "البريد الإلكتروني للزائر", + "VisitorFirstText": "نص الرسالة الأولى", + "VisitorDepartment": "قسم الزوار", + "VisitorReferrer": "المُحيل الزائر (العميل)", + "VisitoruserAgent": "وكيل المستخدم الزائر", + "VisitoruserAgentAvailable": "عدد الوكلاء المتاحين", + "NumberOfParticipatingBot": "عدد الروبوتات المشاركة", + "VisitorURL": "عنوان URL لصفحة الزائر", + "VisitorPageTitle": "عنوان صفحة الزائر", + "VisitorBrowser": "متصفح الزائر", + "VisitorPlatform": "منصة الزوار", + "Department": " قسم، أقسام", + "DepartmentHasBot": "قسم لديه بوت", + "OfficesAreOpen": "المكاتب مفتوحة", + "VisitorServed": "خدم الزائر", + "RequestStatus": "حالة المحادثة", + "ChannelName": "اسم القناة", + "VisitorCountryRegion": "لغة", + "VisitorCountryCode": "رمز بلد الزائر", + "VisitorCountryName": "اسم بلد الزائر" + }, + "placeholder": { + "SelectDepartment": "حدد القسم", + "SelectStatus": "حدد الحالة", + "SelectLanguage": "اختار اللغة" + } + }, + "user": { + "groupId": { + "VisitorInformation": "معلومات الزائر", + "PageInformation": "معلومات الصفحة", + "SoftwareOfVisitor": "برنامج / كمبيوتر للزائر", + "ChatInformation": "المعلومات المتعلقة بالدردشة" + }, + "label_key": { + "VisitorName": "اسم الزائر", + "VisitorLastName": "لقب الزائر", + "VisitorMail": "بريد الزائر" + }, + "placeholder": { + "SelectDepartment": "حدد القسم", + "SelectStatus": "حدد الحالة" + } + }, + "event": { + "groupId": { + "VisitorInformation": "معلومات الزائر" + }, + "label_key": { + "EventName": "اسم الحدث", + "EventCode": "رمز الحدث", + "EventSourcePage": "صفحة المصدر" + }, + "placeholder": { + "SelectDepartment": "حدد القسم", + "SelectStatus": "حدد الحالة" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "يساوي", + "NotEqual": "ليس متساوي", + "Contains": "يتضمن", + "NotContain": "لا يحتوي", + "GreatherThan": "أكبر من", + "LessThan": "أقل من", + "GreaterEqualThan": "أكبر من أو يساوي", + "LessEqualThan": "اقل او يساوي", + "HasOwnProperty": "لديه بوت", + "NotHasOwnProperty": "ليس لديه روبوت" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "إرسال رسالة للزائر", + "SendEmailToVisitor": "إرسال بريد إلكتروني إلى الزائر", + "AssignToDep": "تكليف القسم", + "ReAssignToSameDep": "إعادة التعيين إلى نفس القسم", + "RequestUpdateStatus": "يغير حالة المحادثة", + "RequestClose": "أغلق المحادثة", + "RequestReopen": "أعد فتح المحادثة", + "RequestParticipantsJoin": "يضيف وكيلًا أو روبوتًا إلى المحادثة", + "RequestParticipantsLeave": "قم بإزالة وكيل أو روبوت من المحادثة", + "LaunchBot": "إطلاق البوت", + "RequestCreate": "أنشئ محادثة", + "AssignLabel": "قم بتعيين علامة", + "LaunchDeptBot": "إطلاق روبوت القسم" + }, + "placeholder": { + "NameAgent": "اسم العميل", + "SelectDepartment": "حدد القسم", + "SelectStatus": "حدد الحالة", + "SelectAgent": "حدد الوكيل أو الروبوت", + "SelectBot": "اختر bot", + "Label": "بطاقة شعار" + } + } + } + }, + "Resourcepage": { + "CopyScript": "نسخ البرنامج النصي", + "TestThisCode": "اختبر هذا الرمز!", + "TestTheWidget": "اختبار القطعة!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "للدردشة مع زوارك يرجى تضمين القطعة في موقع الويب الخاص بك.", + "CopyTheFollowingScript...": "انسخ النص التالي وأدخله في مصدر HTML لموقع الويب الخاص بك بين ملف ", + "OrAddItWith...": "أو إضافته مع", + "HereHow": "إليك الطريقة.", + "IncludeThePreChatForm_1": "قم بتضمين نموذج ما قبل الدردشة", + "ActivateThePreChatForm": "قم بتمكين نموذج Pre-Chat", + "PreChatForm": "استمارة ما قبل الدردشة", + "RequiresVisitorsToCompleteForm": "يتطلب من الزوار إكمال نموذج (الاسم الكامل والبريد الإلكتروني) قبل بدء الدردشة", + "IncludeTheCalloutTimer_1": "تضمين CALLOUT TIMER: ", + "MakeTheFirstStep": "اتخذ الخطوة الأولى نحو المحادثة بدعوة الزوار للدردشة", + "CalloutTimer": "الموقت", + "WhenDisabled": "عند التعطيل ، سيتم فتح نافذة الدردشة عندما ينقر المستخدم على زر المشغل", + "CalloutDisabled": "تم تعطيل وسيلة الشرح", + "OpensTheChatImmediately": "يفتح وسيلة الشرح على الفور", + "OpensTheChatAfter": "يفتح وسيلة الشرح بعد", + "Seconds": "ثواني", + "CalloutTitle": "عنوان", + "CustomizeTheCalloutTitle": "تخصيص عنوان وسيلة الشرح", + "CalloutMsg": "رسالة", + "CustomizeTheCalloutMsg": "تخصيص رسالة وسيلة الشرح", + "WidgetAlignment": "محاذاة القطعة", + "WidgetMargin": "هامش القطعة", + "BottomRight": "أسفل اليمين", + "BottomLeft": "أسفل اليسار", + "AlignsTheWidgetToThe": "يحاذي القطعة مع", + "OfTneWindow": "من خلال النافذة", + "LearnMore": "تعرف على المزيد حول عمليات التكامل الخاصة بنا", + "Here": "هنا", + "TheWebSDKguide": "دليل Web SDK" + }, + "right": "أسفل اليمين", + "left": "أسفل اليسار", + "ScriptPage": { + "EnterYourScript": "أدخل البرنامج النصي الخاص بك", + "EnterYourScriptHere": "أدخل البرنامج النصي الخاص بك هنا", + "Save": "يحفظ" + }, + "VerifyEmailPage": { + "VerifyEmail": "التحقق من البريد الإلكتروني", + "EmailVerificationFailed": "فشل التحقق من البريد الإلكتروني", + "YourEmailHasSuccess": "تم التحقق من بريدك الإلكتروني بنجاح", + "GoToCONSOLE": "انتقل إلى وحدة التحكم" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "دخول غير مرخص!", + "OopsYouDontHave": "وجه الفتاة! ليس لديك إذن للوصول إلى هذه الصفحة.", + "OopsYoudontBelongToTheProject": "وجه الفتاة! يبدو أنك لا تنتمي إلى هذا المشروع." + }, + "HoursPage": { + "TheProject": "المشروع ", + "IsSettedTo": "مضبوط على:", + "YouAreCurrentlyAt": "أنت حاليا في:", + "SetProjectToYourTimeZone": "اضبط المشروع على منطقتك الزمنية", + "TheProjectIsAlreadySettedOnYourTZ": "تم تحديد المشروع بالفعل وفقًا لمنطقتك الزمنية", + "CurrentTimezone": "المنطقة الزمنية الحالية", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "سيتم تعيين المحادثات للوكلاء بناءً على حالة توفرهم", + "Day": "يوم", + "Status": "حالة", + "Morning": "الفاصل الزمني الأول", + "Afternoon": "الفاصل الزمني الثاني", + "Opened": "OPEN", + "Closed": "مغلق", + "From": "من", + "To": "ل", + "UpdateHours": "Updating operating hours...", + "Processing": "يعالج...", + "Completed": "مكتمل", + "OperatingHoursSuccessfullyUpdated": "تم تحديث ساعات العمل بنجاح", + "AnErrorHasOccurred": "حدث خطأ أثناء تحديث ساعات العمل", + "ErrorSelectTheProjectTimezone": "حدد المنطقة الزمنية للمشروع", + "Continue": "يكمل", + "UpgradeYourAccountToSetTeamOfficeHours": "قم بترقية حسابك لتعيين ساعات عمل الفريق وإعلام الزائرين عندما يعمل وكلاؤك!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "الأحد", + "Monday": "الاثنين", + "Tuesday": "يوم الثلاثاء", + "Wednesday": "الأربعاء", + "Thursday": "يوم الخميس", + "Friday": "جمعة", + "Saturday": "السبت", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "تحليلات", + "HeatMapTitle": "المحادثات في الساعة من اليوم", + "PanoramicaComponentTitle": "ملخص", + "MetricsComponentTitle": "المقاييس", + "Metrics": { + "Requests": "المحادثات", + "Sentiment": "المشاعر", + "ResponseTime": "وقت الاستجابة", + "ConversationLenght": "طول المحادثة", + "Satisfaction": "إشباع", + "Events": "الأحداث" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "في الوقت الحالى", + "AvgTimeTitle": "متوسط مراقبة الوقت", + "MedianResTimeClock": "متوسط وقت الاستجابة", + "ResponseAVGtime": "متوسط وقت الاستجابة الإجمالي لفريقك هو ", + "ConvDurationTitle": "مراقبة طول المحادثة", + "MedianConvClock": "متوسط طول المحادثة", + "ResponseDurationtime": "متوسط طول المحادثة الإجمالي لفريقك هو ", + "RequestChartTitle": "عدد المحادثات الماضي ", + "FilterReport": "تقرير التصفية", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "وكيلات", + "FilterByDay": "أيام", + "FilterByWeek": "أسابيع", + "FilterByMonth": "شهور", + "FilterBy": "مصنف بواسطة", + "Last": "الاخير", + "Milliseconds": "مللي ثانية", + "Seconds": "ثواني", + "Second": "ثانيا", + "Minutes": "الدقائق", + "Minute": "الدقيقة", + "Hours": "ساعات", + "Hour": "ساعة", + "Days": "أيام", + "Day": "يوم", + "Month": "شهر", + "Months": "شهور", + "Year": "عام", + "Years": "سنين", + "DataRangeRequest": "نطاق البيانات ", + "RealTimeMonitoring": "المراقبة في الوقت الحقيقي", + "SentimentTitle": "رضا العملاء", + "SentimentHEART": "متوسط رضا العملاء", + "SentimentMedianValueHEART": "متوسط رضا العملاء الإجمالي لفريقك هو:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " قم بترقية حسابك لتتبع الدردشات التي تجريها مع العملاء", + "DailyMedianResponseTime": "متوسط وقت الاستجابة اليومي الأخير", + "DailyConvDurationTime": "متوسط مدة المحادثة اليومية في الأحدث", + "VisitorsComponentTitle": "الزائرين", + "Visitors": { + "NumberOfVisitors": "عدد الزوار الفريدين", + "VisitorsChartTitle": "عدد الزوار الفريدين الماضي " + }, + "MessagesComponentTitle": "رسائل", + "Messages": { + "MessagesChartTitle": "عدد الرسائل آخر", + "NumberOfMessages": "عدد الرسائل", + "NoMessagesValue": "لم يتلق فريقك أي رسائل حتى الآن" + }, + "SatisfactionComponentTitle": "مراقبة الرضا", + "Satisfaction": { + "SatisfactionStar": "متوسط الرضا", + "StatisfactionValueLabel": "متوسط تقييم فريقك هو ", + "NoSatisfactionValue": "لم يتلق فريقك أي تقييمات حتى الآن.", + "DailySatisfactionTrend": "الاتجاه اليومي لرضا الماضي" + }, + "Events": { + "EventsMonitoring": "مراقبة الأحداث", + "EventsChartTitle": "عدد الأحداث الأخيرة", + "AllEvents": "كل الأحداث" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "سيتم حذف المحادثة نهائيًا", + "SelectedRequestsWillBePermanentlyDeleted": "سيتم حذف المحادثات المحددة بشكل دائم", + "Done": "تم", + "TheRequestWasSuccessfullyDeleted": "تم حذف المحادثة بنجاح", + "SelectedRequestsWasSuccessfullyDeleted": "تم حذف {{ num_conv }}", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} محادثة تم حذفها بنجاح\n\nانتباه ، {{ num_conv_exc}} محادثة لم يتم حذفها", + "ErrorDeleting": "خطأ في الحذف!", + "PleaseTryAgain": "حاول مرة اخرى" + }, + "MoveToTrash": "ارسال الى سلة المحذوفات", + "_Active": "نشيط", + "TrashContacts": "اتصالات القمامة", + "inTheTrash": "في سلة المهملات", + "CloseTrash": "أغلق سلة المهملات", + "SearchInTrash": "ابحث في سلة المهملات", + "Done": "فعله", + "TheContactWillBePermanentlyDeleted": "سيتم حذف جهة الاتصال بشكل دائم", + "ErrorDeleting": "خطأ في الحذف!", + "PleaseTryAgain": "حاول مرة اخرى", + "TheContactWasSuccessfullyDeleted": "تم حذف جهة الاتصال بنجاح", + "YouCannotDeleteThisContact": "لا يمكنك حذف جهة الاتصال هذه لوجود محادثات مرتبطة بها", + "MoveTheContactToTheTrash": "نقل جهة الاتصال {{ contactname }} إلى سلة المهملات؟", + "MoveTheContactToTheTrashNoName": "نقل جهة الاتصال إلى سلة المهملات؟", + "TheContactHasBeenMovedToTheTrash": "تم نقل جهة الاتصال إلى سلة المهملات", + "TheRequestHasBeenMovedToHistory": "تم نقل المحادثة إلى التاريخ", + "AnErrorHasOccurredArchivingTheRequest": "حدث خطأ أثناء أرشفة المحادثة", + "RestoreContact": "استعادة الاتصال", + "NoProjects": "لا توجد مشاريع", + "RelatedKnowledgeBase": "قاعدة المعارف ذات الصلة", + "LoadBrandError": "حدث خطأ أثناء تحميل علامتك التجارية. خطا بالكود:", + "OperatingHoursAreEnabled": "ساعات العمل ممكّنة", + "OperatingHoursAreDisabled": "ساعات العمل معطلة", + "HumanAgentsOnly": "الوكلاء البشر فقط", + "BotsOnly": "الروبوتات فقط", + "AnErrorOccurredWhileSendingTheEmail": "حدث خطأ أثناء إرسال البريد الإلكتروني", + "UserNotFound": "المستخدم ليس موجود", + "SystemTrigger": "مشغل النظام", + "CustomTrigger": "مشغل مخصص", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "الحجم الأمثل للصورة هو 78 بكسل × 78 بكسل", + "PNGorGIFwithTransparentBackgroundWorksBest": "يعمل تنسيق PNG أو GIF بخلفية شفافة بشكل أفضل", + "HowWorks": "كيف يعمل {{ helpdoc }}", + "HowTriggersWorks": "كيف تعمل المشغلات", + "ThisScreenDisplayAMaximumOf100RealTime": "تعرض هذه الصفحة 100 محادثة في الوقت الفعلي بحد أقصى. لمشاهدة جميع المحادثات أو لمزيد من البحث المتقدم انقر هنا.", + "AllConversations": "كل المحادثات", + "FilterFor": "تصفية لـ", + "NotInRealTime": "ليس في الوقت الحقيقي", + "ResetFilters": "إعادة تعيين المرشحات", + "AppliedFilters": "المرشحات التطبيقية", + "Ticket": "طلب داخلي", + "EnableDisable": "مفعل وغير مفعل", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "إضافة اشتراك", + "Subscriptions": "الاشتراكات", + "NoWebhookSubscriptions": "لا توجد اشتراكات webhook", + "CreateSubscription": "إنشاء اشتراك", + "UpdateSubscription": "تحديث الاشتراك", + "RequiredFiled": "*يتطلب حقلا", + "SelectEvent": "حدد الحدث", + "SharedSecretGenerated": "تم إنشاء Webhook Secret", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "هذا هو السر المشترك الخاص بك", + "Copy": "ينسخ", + "NoteThatWillBeDisplayedOnce": "لاحظ أنه سيتم عرض هذا السر المشترك مرة واحدة فقط", + "ConfirmSubscriptionDeleteTitle": "حذف الاشتراك", + "ConfirmSubscriptionDeleteBody": "هل أنت متأكد أنك تريد إلغاء الاشتراك؟ هذا العمل لا رجوع فيه.", + "ConfirmButton": "يتأكد", + "CancelButton": "يلغي", + "MoreInfoWebhook": "لمزيد من المعلومات حول Webhook يرجى زيارة ", + "NotificationMsgs": { + "DeleteSubscriptionError": "حدث خطأ أثناء حذف الاشتراك", + "DeleteSubscriptionSuccess": "تم حذف الاشتراك بنجاح", + "CreateSubscriptionSuccess": "تم إنشاء الاشتراك بنجاح", + "CreateSubscriptionError": "حدث خطأ أثناء إنشاء الاشتراك", + "UpdateSubscriptionSuccess": "تم تحديث الاشتراك بنجاح", + "UpdateSubscriptionError": "حدث خطأ أثناء تحديث الاشتراك", + "ShowSecretError": "حدث خطأ أثناء الإنشاء السري" + } + }, + "SoundEnabled": "تمكين الصوت", + "SoundDisabled": "الصوت معطل", + "NumberOfRequestsAssignedToMe": "عدد المحادثات المخصصة لي", + "NumberOfUnservedRequests": "عدد المحادثات غير المعينة", + "User": "مستخدم", + "ProjectSelected": "تم اختيار المشروع", + "GoToNotRealTimeRequests": "انتقل إلى صفحة المحادثات في غير الوقت الفعلي", + "FilterBy": "مصنف بواسطة", + "ConversationStatus": "حالة المحادثة", + "IntroGreetings": "تحيات المقدمة", + "ReplyTimeMsg": "وقت الرد", + "SayHowSoonYourTeamUsuallyReplies": "اذكر متى يرد فريقك عادةً", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "ستظهر هذه الرسالة عندما يكون متوسط وقت استجابة الفريق غير متاح في آخر 4 ساعات", + "DynamicallySharingAverageResponseTime": "ديناميكيًا ، مشاركة متوسط وقت استجابة الفريق", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "ترى جهات الاتصال الخاصة بك هذه الرسالة إذا كان متوسط وقت استجابة الفريق غير متاح", + "ConfigureWidget": "تكوين القطعة", + "WidgetAppearanceAndDefaultLanguage": "مظهر القطعة واللغة الافتراضية", + "AlwaysWithTheFollowingMessage": "دائما مع الرسالة التالية", + "ReadyThemes": "مواضيع جاهزة", + "CustomColors": "ألوان العرف", + "HeaderLogo": "رأس الشعار", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "أهلا وسهلا بك تحياتي", + "OnlineOfflineGreetings": "تحيات عبر الإنترنت / غير متصل", + "WidgetPreviewIsDisplayedIn": "يتم عرض معاينة الأداة والعبارات التالية حاليًا بتنسيق", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "قم بتغيير المعاينة في قسم متعدد اللغات للتخصيص بلغة أخرى", + "ChangePreviewIn": "قم بتغيير المعاينة في ملف", + "MultilanguageSection": "قسم متعدد اللغات", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "للتخصيص بلغة أخرى", + "ViewServedRequestsMap": "عرض على الخريطة", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "تخصيص التجربة", + "WidgetSetUp": "القطعة تصل", + "AverageReplyTimeIsCalculatedOverLastFourHours": "يتم حساب متوسط وقت الرد على آخر أربع ساعات من المحادثات", + "IfYouHavenNotHadConversationsInTheLastFourHours": "إذا لم تكن قد أجريت محادثات في الساعات الأربع الماضية ، فسنخبر المستخدمين بأنك تقوم بالرد", + "AverageReplyTimeAvailable": "متوسط وقت الرد المتاح", + "AverageReplyTimeNotAvailable": "متوسط وقت الرد غير متوفر", + "ReplyTimePlaceholder": "عنصر نائب وقت الرد", + "LearnAboutAdvancedWidgetConfiguration": "تعرف على التكوين المتقدم للقطعة", + "AddChatToYourWebsite": "أضف الدردشة إلى موقع الويب الخاص بك", + "ChooseHowYouLikeToGetSetUp": "اختر الطريقة التي ترغب في الإعداد بها", + "WithJavascriptCode": "مع كود جافا سكريبت", + "WithGoogleTagManager": "مع Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager هو أسهل طريقة لتثبيت الأداة", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "لكن لاحظ أن AdBlocker يمكنه حظر Google Tag Manger وكذلك Google Analytics ، لذا استخدمه بحذر", + "StartByCopyingTheFollowingScript": "ابدأ بنسخ النص التالي", + "OnceYouHaveCompletedYourChanges": "بمجرد الانتهاء من التغييرات الخاصة بك ، افتح موقع الويب الخاص بك", + "YourWidgetShouldAppearInTheBottomRightCorner": "يجب أن تظهر الأداة الخاصة بك في الزاوية اليمنى السفلية", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "اتبع هذه التعليمات", + "OpenYourWebsite": "افتح موقع الويب الخاص بك", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "اسأل الزائر عن اسمه والبريد الإلكتروني قبل بدء الدردشة من خلال تمكين نموذج ما قبل الدردشة. لطلب مزيد من المعلومات ، قم بتمكين الحقول المخصصة", + "MakeDefault": "جعل الافتراضي", + "CurrentlyDisplayedInThePreview": "المعروض حاليا في المعاينة", + "CurrentlySelected": "المحدد حاليا", + "Preview": "معاينة", + "SelectAPreview": "حدد معاينة", + "NoDefaultLanguageIsSetUp": "لم يتم إعداد لغة افتراضية", + "NoDefaultLanguage": { + "Warning": "الانتباه!", + "NoLanguagesAreSetUp": "لم يتم إعداد أي لغات", + "NoDefaultLanguageIsSetUp": "لم يتم إعداد لغة افتراضية", + "GoToMultilanguagePage": "انتقل إلى صفحة متعدد اللغات", + "SetYourDefaultLanguageInTheMultilanguageSection": "قم بتعيين لغتك الافتراضية في قسم متعدد اللغات", + "GoToMultilanguageSection": "اذهب إلى قسم متعدد اللغات", + "toAddLanguagesToYourProject": "لإضافة لغات إلى مشروعك", + "Cancel": "يلغي" + }, + "ViewChatbot": "عرض chatbot", + "ViewChatbots": "عرض chatbots", + "AddYourFirstChatbot": "أضف روبوتك الأول", + "AddChatbot": "أضف روبوت محادثة", + "Hide": "يخفي", + "OperatingHoursDisabled": "ساعات العمل معطلة", + "OperatingHoursEnabled": "ساعات العمل ممكّنة", + "AdjustOperatingHours": "اضبط ساعات العمل", + "TotalLeadsAcquired": "تم الحصول على إجمالي العملاء المحتملين", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "انتقل إلى قائمة الاتصال", + "Last30DaysMessages": "رسائل آخر 30 يومًا", + "Last30DaysConversations": "محادثات الثلاثين يوما الماضية", + "Last7DaysConversations": "محادثات الأيام السبعة الماضية", + "Last30DaysVisitors": "الزوار الفريدون في آخر 30 يومًا", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "أحداث آخر 30 يومًا", + "Last30DaysConversationsHandledByBots": "آخر 30 يومًا من المحادثات التي تم التعامل معها بواسطة برامج الروبوت", + "Last30DaysConversationsHandledByBotsPercentage": "النسبة المئوية للمحادثات التي تم إجراؤها في آخر 30 يومًا بواسطة برامج الروبوت", + "FilterReportInAnalytics": "تصفية التقرير في التحليلات", + "VisitorsOnYourPageInTheLast7Days": "الزوار الفريدون على صفحتك في آخر 7 أيام", + "TakeAShortcut": "خذ طريقا مختصرا", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "انتقل مباشرة إلى الإعدادات الأكثر شيوعًا في لوحة المعلومات", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "تفاعل مع المزيد من العملاء واحتفظ بهم باستخدام التطبيقات وعمليات الدمج", + "EngageMoreCustomersWithAppsAndIntegrations": "اجذب المزيد من العملاء بالتطبيقات وعمليات الدمج", + "ReadManageAssignAndReplyToCustomerConversations": "قراءة وإدارة وتخصيص والرد على محادثات العملاء", + "Integrations": "تكاملات", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "عرض زملائه", + "AddNewTeammate": "أضف زميلًا جديدًا في الفريق", + "InviteYourFirstTeammate": "قم بدعوة زميلك الأول في الفريق", + "Enabled": "ممكن", + "Disabled": "عاجز", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "تم تعطيل التوجيه الافتراضي بسبب وجود قسم آخر على الأقل وحالته مضبوطة على \"مرئي\"", + "TheDefaulDeptIsDisabledBecause_2": "القسم الافتراضي معطّل بسبب وجود قسم آخر على الأقل وحالته معيّنة على \"مرئي\"", + "TheDefaulDeptIsEnabledBecause": "تم تمكين التوجيه الافتراضي لأنه لا يوجد قسم آخر \"مرئي\"", + "TheDefaulDeptIsEnabledBecause_2": "تم تمكين القسم الافتراضي وقواعد التوجيه الخاصة به لأنه لا يوجد قسم آخر \"مرئي\"", + "WidgetDefaultLanguage": "القطعة الافتراضية اللغة", + "WidgetStyle": "نمط القطعة", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "ترشدك هذه الخطوة في المعالج خلال الإعداد الأساسي. يمكنك تغيير نمط عنصر واجهة المستخدم واللغة الافتراضية والمزيد في أي وقت عبر إعدادات الأداة", + "DeptQuickTips_1": "الأقسام هي أقسام الأعمال المختلفة داخل مؤسستك.", + "DeptQuickTips_2": "يمكن أن يكون لكل قسم وكلائه وروبوتات الدردشة وقواعد التوجيه الخاصة به ؛ يتيح لك هذا تخصيص عملية دعم مستقلة عن أقسامك الأخرى.", + "DeptQuickTips_3": "يتم إنشاء القسم الافتراضي فورًا بعد إنشاء المشروع.", + "DeptQuickTips_4": "لا يمكن حذف هذا القسم ولكن يمكن تعديله دائمًا.", + "DeptQuickTips_5": "سيتم تعطيل القسم الافتراضي تلقائيًا إذا كان هناك قسم آخر على الأقل تم تعيين حالة الرؤية الخاصة به على أن تكون مرئية", + "DeptQuickTips_6": "في حالة وجود القسم الافتراضي فقط أو إذا كانت هناك أقسام أخرى ولكن مع تعيين حالة الرؤية على \"غير مرئي\" ، فسيتم توجيه طلبات الزوار وفقًا لقواعد الإدارة الافتراضية.", + "DeptQuickTips_7": "إذا كان هناك أكثر من قسم واحد فقط لديه حالة الرؤية معينة على \"مرئي\" ، فسيتم توجيه طلبات الزائرين بشكل ضمني وفقًا لقواعد هذا القسم (لا يزال من الممكن توجيه الطلبات عبر واجهة برمجة التطبيقات إلى الأقسام \"غير المرئية\")", + "DeptQuickTips_8": "إذا تم تعيين حالة الرؤية في قسمين على الأقل على \"مرئي\" ، فسيتمكن الزائرون من اختيار القسم الذي سيرسل الطلبات إليه من خلال قائمة اختيار عنصر واجهة المستخدم المناسبة.", + "Edit": "Edit", + "IsSetToVisible": "تم تعيينه ليكون مرئيًا", + "IsSetToNotVisible": "تم ضبطه على غير مرئي", + "LatestUpdates": "آخر التحديثات", + "ReadMoreOnOurBlog": "اقرأ المزيد على مدونتنا", + "WhatsNew": "ما الجديد؟", + "ReadLatestUpdatesOnOurBlog": "اقرأ آخر التحديثات على مدونتنا", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "أنت على وشك الانضمام إلى هذه الدردشة المعينة بالفعل لـ", + "SmartAssign": "تعيين ذكي", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "هل أنت متأكد؟", + "YouHaveUnsavedChanges": "لم تحفظ التغييرات. اضغط على \"موافق\" واحفظ هذه التغييرات ، أو \"إلغاء\" للعودة وفقدان هذه التغييرات.", + "Cancel": "يلغي", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "هل أنت متأكد أنك تريد الانتقال بعيدًا عن هذه الصفحة دون حفظ؟" + }, + "GroupName": "أسم المجموعة", + "Suggested": "اقترحت", + "GroupWithThisNameAlreadyExists": "توجد بالفعل مجموعة بهذا الاسم", + "EnterTheGroupName": "أدخل اسم المجموعة (عادةً ما يكون هو نفسه اسم القسم)", + "TheNewGroupCreatedCanAlso": "يمكن أيضًا تعيين المجموعة الجديدة التي تم إنشاؤها إلى أي قسم آخر", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "المحادثات في آخر 30 يومًا", + "TotalConversations": "مجموع المحادثات", + "FilterConversations": "تصفية المحادثات", + "HereHowCreateABot": "إليك كيفية تكوين روبوت المحادثة الأول الخاص بك", + "HereHowConnectYourDialogflowAgents": "إليك كيفية توصيل وكيل Dialogflow الخاص بك", + "ConnectToYourDialogflowAgent": "الاتصال بوكيل Dialogflow الخاص بك", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "اتبع هذا الدليل لمعرفة كيفية إنشاء هذا الملف", + "DoYouWantToSendImagesVideosButtonsAndMore": "هل تريد إرسال الصور ومقاطع الفيديو والأزرار والمزيد؟", + "FollowTheMicrolanguageGuide": "اتبع دليل Microlanguage", + "Handoff": "تسليم", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "هل تريد التسليم إلى وكيل بشري أثناء محادثة chatbot؟", + "SimplyReplyAgentOnTheLastResponseLine": "ما عليك سوى الرد \"\\ agent\" في سطر الرد الأخير", + "HereHowToHandoffToTheHumanAgent": "إليك كيفية التسليم إلى العامل البشري", + "MessageChannel": "قناة", + "AdvancedSearch": "البحث المتقدم", + "Refresh": "ينعش", + "AllConversationsaveBeenArchived": "تم أرشفة جميع المحادثات", + "AddUser": "إضافة مستخدم", + "SelectRequester": "حدد الطالب", + "AddRequester": "إضافة الطالب", + "SelectAssignee": "حدد المحال إليه", + "GoToTheRequestDetails": "انتقل إلى تفاصيل الطلب", + "CreateNewRequester": "إنشاء طالب جديد", + "ConversationsFound": "وجدت الأحاديث", + "CreateTicketOnJira": "إنشاء تذكرة على Jira", + "TicketType": "نوع التذكرة", + "SelectTicketType": "حدد نوع التذكرة", + "CreateJiraTicket": "إنشاء تذكرة", + "NameIsRequired": "مطلوب اسم", + "NewRequesterCreatedSuccessfully": "تم إنشاء الطالب الجديد بنجاح", + "ViewRequesterDetails": "عرض تفاصيل الطالب", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "يمكن لأعضاء الفريق الذين لديهم دور المالك فقط إدارة خطة الحساب", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "يمكن لأعضاء الفريق الذين لديهم دور المالك فقط إدارة قوالب البريد الإلكتروني", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "يمكن فقط لزميل في الفريق مع دور المالك إدارة إعدادات SMTP", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "يمكن لأعضاء الفريق الذين لديهم دور المالك فقط إدارة إعدادات المشروع المتقدمة", + "LearnMoreAboutDefaultRoles": "تعرف على المزيد حول الأدوار الافتراضية", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "تعرف على كيفية إنشاء مجموعة", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "تنشيط الروبوتات للمحادثات الجديدة", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "تفعيل البوت", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "حدد القسم", + "Ignore": "يتجاهل", + "ActivateFor": "التنشيط لـ", + "ActivateForBot": "تنشيط البوت لـ", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "لا توجد أقسام مرتبطة بهذا الروبوت", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "أدخل عنوان URL للويب هوك", + "IntentName": "اسم النية", + "EnterIntentName": "أدخل اسم النية", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "تصميم روبوت المحادثة المتقدم: الأزرار", + "StylingYourChatbotReplies": "تصميم ردود chatbot الخاص بك", + "WebhookmentUrlMustBeAHttpsUrl": "يجب أن يكون عنوان URL الخاص بـ webhook هو https أو http URL", + "WebhookmentUrlMustBeAValidUrl": "يجب أن يكون عنوان URL الخاص بـ webhook عنوان URL صالحًا", + "EnableWebhookCallForThisIntent": "تفعيل استدعاء الرد التلقائي على الويب لهذا الغرض", + "HideShowColumns": "تخصيص الجدول: إخفاء / إظهار الأعمدة", + "AnswerWithTheIntentNameAlreadyExists": "الإجابة التي تحمل الاسم {{ intent_name }} موجودة بالفعل", + "HowToGenerateDialogflowGoogleCredentialsFile": "كيفية إنشاء ملف بيانات اعتماد Google Dialogflow", + "MicrolanguageGuide": "دليل اللغة الدقيقة", + "HowHandlingImagesVideosButtonsAndMore": "كيفية التعامل مع الصور ومقاطع الفيديو والأزرار والمزيد", + "TheRequestWillBeReassignedToTheAgent": "سيتم إعادة تعيين المحادثة إلى الوكيل", + "Type": "نوع", + "ThisChatHasBeenAbandonedBy": "تم التخلي عن هذه الدردشة من قبل", + "theLastOneWhoLeft": "آخر من غادر", + "AdjustSmartAssignment": "ضبط التخصيص الذكي", + "ChatReassignmentIsEnabled": "تم تفعيل إعادة تعيين الدردشة", + "ChatReassignmentIsDisabled": "تم تعطيل إعادة تعيين الدردشة", + "ReassignmentIsEnabled": "تم تفعيل إعادة التعيين", + "ReassignmentIsDisabled": "تم تعطيل إعادة التعيين", + "ChatLimitEnabled": "تم تمكين حد الدردشة", + "ChatLimitDisabled": "تم تعطيل حد الدردشة", + "AutomaticUnavailableeStatusEnabled": "تمكين التلقائي غير متاح", + "AutomaticUnavailableStatusDisabled": "التلقائي غير متاح معطل", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "لا يمكن للمستخدمين الذين لديهم دور الوكيل إدارة الخيارات المتقدمة للمشروع", + "ThisFeatureIsAvailableWithTheProPlan": "هذه الميزة متاحة مع خطة Pro أو خطة Enterprise", + "From": "من", + "To": "ل", + "TheAnswerWillBeDeleted": "سيتم حذف الهدف {{intent_name}}", + "NumberOfReplies": "عدد الردود", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "تم تحميل صورة ملفك الشخصي بنجاح!", + "RemovePhoto": "إزالة الصورة", + "OrSelectAnExistingOneWithNoAssociatedBot": "أو حدد واحدًا موجودًا لا يحتوي على روبوت مرتبط", + "BotHasBeenAssociatedWithDepartment": "تم ربط الروبوت {{bot_name}} {{dept_name}}", + "decodedJWT": "معلومات موثوقة", + "ConfigureYourFirstChatbot": "تكوين روبوت المحادثة الأول الخاص بك", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "إليك كيف تصمم ردودك", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "إليك كيفية إرسال الصور ومقاطع الفيديو والمزيد", + "YourAnswerText": "نص إجابتك", + "Images": "الصور", + "ResolutionBotImagesVideosButtonsAndMore": "بوت الدقة: الصور ومقاطع الفيديو والأزرار والمزيد", + "HandoffToHumanAgents": "التسليم إلى الوكلاء البشريين", + "RenderAbutton": "تقديم زر", + "SettingUpAutomaticAssignment": "إعداد التعيين التلقائي", + "..................": "..................", + "Map": "خريطة", + "EventDetails": "تفاصيل الحدث", + "PeriodStart": "بداية الفترة", + "PeriodEnd": "انتهت الحصة", + "Amount": "مقدار", + "EndDate": " تاريخ الانتهاء", + "Seats": "مقاعد", + "UnitAmount": "وحدة المبلغ", + "AnErrorOccurringDuringThePayment": "حدث خطأ أثناء الدفع", + "WidgetAPITestPage": "القطعة اختبار API", + "UseTheWidgetTestPageToTestTheWidgetAPI": "استخدم صفحة اختبار عنصر واجهة المستخدم لاختبار واجهة برمجة التطبيقات وخصائصها", + "WidgetTest": "افتح صفحة الاختبار", + "AllAgents": "كل الوكلاء", + "CustomizeThePreChatForm": "تخصيص نموذج ما قبل الدردشة", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "خصص المعلومات التي تطلبها من العملاء في نموذج ما قبل الدردشة عن طريق إزالة الحقول أو إضافتها", + "InvalidJSON": "JSON غير صالح", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "البريد الإلكتروني غير متوفر", + "Project": "المشروع", + "YourProjects": "مشاريعك", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "عذراً ، حدث الخطأ التالي أثناء تحميل الصورة:", + "SorryFileTypeNotSupported": "عذرا ، نوع الملف غير مدعوم", + "PreChatFormData": "استمارة ما قبل الدردشة", + "HereSomeExamples": "هنا بعض الأمثلة", + "SentBy": "أرسلت بواسطة", + "ResolutionBotLanguage": "لغة", + "Priority": "أفضلية", + "urgent": "العاجلة", + "high": "مرتفع", + "medium": "متوسط", + "low": "قليل", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "تم تحديث أولوية المحادثة بنجاح", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "حدث خطأ أثناء تحديث أولوية المحادثة", + "Join": "انضم", + "You_are_successfully_added_to_the_chat": "تم إضافتك بنجاح إلى الدردشة", + "ByPressingOkTheConversationWillBeAssignedToYourself": "بالضغط على \"موافق\" ، سيتم تخصيص المحادثة لنفسك", + "AutoRating": "التصنيف التلقائي", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "في نهاية المحادثة ، يتم اقتراح نموذج تلقائيًا مع الطلب لتقييم جودة المحادثة", + "ActionNotAllowed": "الإجراء غير مسموح به", + "MoreInfo": "مزيد من المعلومات", + "ProPlanTrial": "خطة Pro (نسخة تجريبية)", + "PaydPlanName": "{{projectprofile}} خطة", + "assignedRequest": "محادثة معينة", + "assignedEmailMessage": "رسالة بريد إلكتروني مخصصة", + "pooledRequest": "محادثة مجمعة", + "pooledEmailMessage": "رسالة بريد إلكتروني مجمعة", + "newMessage": "رسالة جديدة", + "ticket": "تذكرة", + "sendTranscript": "إرسال نص الدردشة", + "emailDirect": "البريد الإلكتروني المباشر (يتم إرساله عندما يكون الزائر غير متصل)", + "newMessageFollower": "تم إرسال البريد الإلكتروني إلى متابع التذاكر", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "إعادة التعيين إلى الإعدادات الافتراضية", + "ThisActionIsNotReversible": "هذا الإجراء لا يمكن التراجع عنه. سيعيد المشغل إلى إعداداته الأصلية عن طريق إزالة أي تغييرات تم إجراؤها.", + "SendTo": "ارسل إلى", + "Send": "إرسال", + "AuthenticationFailed": "فشلت المصادقة ، تعذر إرسال البريد الإلكتروني التجريبي", + "AnErrorHasOccurred": "حدث خطأ", + "EmailTemplateUpdatedSuccessfully": "تم تحديث قالب البريد الإلكتروني بنجاح", + "PinThisProjectInTheChatWindow": "ثبت هذا المشروع في نافذة الدردشة لتتبع محادثات المشروع بسهولة وتغيير حالتك", + "SelectAnotherProject": "حدد مشروعًا آخر", + "DashboardLanguage": "لغة لوحة القيادة", + "AutomaticDashboardLanguage": "تلقائي (لغة المتصفح)", + "PreferredDashboardLanguage": "اختر لغتك المفضلة", + "PleaseSelectALanguage": "يرجى تحديد لغة", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "من الضروري تحديد مشروع لإدارة ما إذا كنت تريد تلقي رسائل إعلام بالبريد الإلكتروني أم لا عند تعيين محادثة لك أو عند وجود محادثة جديدة غير معينة", + "TheDashboardIsTranslatedInto": "يتم ترجمة لوحة القيادة إلى {{language_name}}. لتغيير اللغة اضغط على العلم", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "سيتم تطبيق الإعدادات بعد تحديث لوحة المعلومات.", + "RefreshNow": "قم بالتحديث الآن", + "ServedByHumans": "يخدمها البشر", + "ServedByBots": "يخدمها الروبوتات", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "متوسط وقت الاستجابة", + "AverageLengthOfConversation": "متوسط طول المحادثة", + "New Conversation": "محادثة جديدة", + "Authentication Triggers": "مشغلات المصادقة", + "DailyAverage": "المتوسط اليومي", + "Apps": "تطبيقات", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "تغيير حالتك إلى متاح", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "تغيير حالتك إلى غير متوفر", + "UnassignYouFromTheConversation": "قم بإلغاء تعيينك من المحادثة", + "TicketId": "معرف التذكرة", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "تأكد من أن خدمة الويب لديك تلبي جميع متطلبات الرد التلقائي على الويب الخاصة بإصدار واجهة برمجة التطبيقات المُمكّن في هذا الوكيل.", + "LearnMoreAboutWebhookRequirements": "تعرف على المزيد حول متطلبات الرد التلقائي على الويب", + "YouAreCurrentlySetToUnavailable": "أنت مضبوط حاليًا على غير متاح ولا تتلقى محادثات جديدة", + "Shortcuts": "الاختصارات", + "AddLanguages": "أضف اللغات", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "ستتم إزالة اللغة {{ language_name }} من مشروعك", + "HowWebhooksWorks": "كيف يعمل الخطاف على الويب", + "WebhooksQuickTipsIntroduction": "تعد Webhooks موردًا قويًا يمكنك استخدامه لأتمتة حالات الاستخدام وتحسين إنتاجيتك.", + "LearnHowToConnectDialogflowAgents": "تعرف على كيفية توصيل وكلاء Dialogflow", + "TheDashboardIsTranslatedIntoEnglish": "لوحة القيادة مترجمة إلى اللغة الإنجليزية. لتغيير اللغة اضغط على العلم", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "عذرًا ، هذه اللغة غير متوفرة بعد ، ستتم ترجمة لوحة التحكم إلى اللغة الإنجليزية", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "عذرًا ، هذه اللغة غير متوفرة بعد ، تمت ترجمة لوحة التحكم إلى اللغة الإنجليزية", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "يمكن فقط لزميل في الفريق له دور المالك حذف المشروع", + "NotAssigned_M": "غيرمعتمد", + "NotAssigned_F": "غيرمعتمد", + "Assigned_M": "تعيين", + "Assigned_F": "تعيين", + "ViewTheConversationsHistory": "عرض محفوظات المحادثات", + "SelectATagOrCreateANewOne": "حدد علامة أو أنشئ علامة جديدة", + "CreateNewTag": "أنشئ علامة جديدة", + "TypeNewTagHere": "اكتب علامة جديدة هنا", + "userFullname": "الاسم الكامل", + "userEmail": "بريد الالكتروني", + "userPhone": "هاتف", + "acceptedTermsPrivacy": "قبول الشروط والخصوصية ", + "termsPrivacyLabel": "الشروط والامتثال للخصوصية", + "firstMessage": "الرسالة الأولى", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "نموذج ما قبل الدردشة المخصص فارغ وسيتم تعطيله", + "EnableDisableCustomPreChatForm": "تمكين الحقول المخصصة", + "SelectFields": "حدد الحقول", + "PreChatFormTitle": "عنوان استمارة ما قبل الدردشة", + "PreChatForm": "استمارة ما قبل الدردشة", + "Mandatory": "إلزامي", + "EnableDisablePreChatForm": "تفعيل نموذج ما قبل الدردشة", + "WelcomeToTheNewMenu": "مرحبا بكم في القائمة الجديدة", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "لديك الآن مساحة أكبر لاستخدام الدردشة والروبوتات والتطبيقات. استمتع!", + "PreviewNotAvailable": "المعاينة غير متوفرة", + "TextareaRows": "صفوف Textarea", + "ChangeCard": "تغيير البطاقة", + "ExpirationDate": "تاريخ الإنتهاء", + "CardNumber": "رقم البطاقة", + "CardChangedSuccessfully": "تم تغيير البطاقة بنجاح", + "PaymentInformation": "معلومات الدفع", + "TagNameIsRequired": "اسم العلامة مطلوب", + "Logout": "تسجيل خروج", + "NoAnswersMatchedYourSearch": "لا توجد إجابات تطابق بحثك", + "WebhookDisabledForThisIntent": "تم تعطيل الويب هوك لهذا الغرض", + "WebhookEnabledForThisIntent": "تم تمكين Webhook لهذه النية", + "BotTest": "اختبار البوت", + "BotLanguage": "لغة الروبوت", + "AddIntent": "أضف النية", + "ChooseAtemplate": "اختر قالبًا", + "PrebuiltResolutionBots": "روبوتات الدقة المبنية مسبقًا", + "TheseArePreBuiltCustomizableResolutionbot": "هذه هي روبوتات ذات دقة وضوح مسبقة الصنع وقابلة للتخصيص", + "Create": "خلق", + "EditIntent": "تعديل النية", + "DeleteIntent": "نية الحذف", + "UpdateIntent": "نية التحديث", + "AssignedToYou": "المخصصة لك", + "ConversationType": "نوع المحادثة", + "SelectConversationType": "حدد نوع المحادثة", + "PlanExpirationDate": "تاريخ انتهاء الخطة", + "PlanStartDate": "تاريخ بدء الخطة", + "EditProfile": "تعديل الملف الشخصي", + "HowEmailTicketingWorks": "كيف يعمل البريد الإلكتروني التذاكر", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "أعد فتح", + "MostRecentComment": "أحدث تعليق", + "ContactConversations": "محادثات الاتصال", + "ClickHereForMoreAdvancedSearches": "انقر هنا لمزيد من عمليات البحث المتقدمة (مثل معرفات التذاكر والعلامات والمزيد) ولعرض جميع الطلبات (تعرض هذه الصفحة ما يصل إلى 100 محادثة في الوقت الفعلي)", + "ExporTranscriptToCSV": "تصدير نسخة إلى CSV", + "ViewAll": "مشاهدة الكل", + "ProOnly": "للمحترفين فقط", + "EnterpriseOnly": "للمؤسسات فقط", + "WidgetFooterBranding": "القطعة العلامة التجارية تذييل", + "UpgradePlanToGetTheFeature": "خطة الترقية للحصول على الميزة", + "ToCustomizeTheWidgetFooterWithYourBrand": "لتخصيص تذييل عنصر واجهة المستخدم بعلامتك التجارية ، قم بتغيير عنوان URL للصورة إلى سمة src وعنوان URL إلى سمة href (الأخير هو العنوان الذي سيتم إعادة توجيه المستخدم النهائي إليه عند النقر على الشعار). إذا كنت لا تريد ظهور \"مدعوم بواسطة\" في التذييل ، فقم بإزالة هذه السلسلة من منطقة النص.", + "CustomLauncherButton": "زر قاذفة مخصص", + "LauncherButtonURL": "المشغل URL زر", + "EnterTheURLOfTheLauncherButtonImage": "أدخل عنوان URL لصورة زر المشغل", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "تخصيص زر تشغيل القطعة مع شعارك. يمكن أن يكون تنسيق صورة الشعار بتنسيق PNG أو JPG أو SVG. تعمل الصور (60 × 60 بكسل) ذات الخلفيات الشفافة بشكل أفضل", + "ConnectYourRASAServer": "قم بتوصيل خادم RASA الخاص بك", + "ReadMoreOnOurCHANGELOGPage": "اقرأ المزيد على صفحة CHANGELOG", + "IntegratingRasaWithTiledesk": "يوفر دمج Rasa مع Tiledesk العديد من المزايا ، أولاً وقبل كل شيء إمكانية تحويل محادثات RASA الحالية إلى البشر.", + "HereHowIntegratingRasaWithTiledesk": "إليك كيفية دمج Rasa مع Tiledesk", + "CreateNewApp": "أنشئ تطبيقًا جديدًا", + "LearnMore": "اعرف المزيد", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "تثبيت", + "Manage": "يدير", + "Uninstall": "الغاء التثبيت", + "Start": "ابدأ", + "RemoveCondition": "إزالة الشرط", + "AddCondition": "أضف الشرط", + "RemoveAction": "حذف هذا الإجراء", + "AddAction": "اضافة إجراء", + "_Location": "الموقع (انقر على أيقونة الموقع لمشاهدته على الخريطة)", + "Location": "موقع", + "SmartAssignment": "مهمة ذكية", + "TicketingSystem": "نظام التذاكر", + "ActivityLog": "سجل النشاطات", + "EmailTicketing": "التذاكر بالبريد الإلكتروني", + "Triggers": "محفزات", + "CustomizationOfEmailNotificationTemplates": "تخصيص قوالب إعلام البريد الإلكتروني", + "SmtpSettings": "إعدادات SMTP", + "AvailableAddOnsVoiceInteraction": "الوظائف الإضافية المتاحة: التفاعل الصوتي", + "EmailAndLiveChatSupport": "دعم البريد الإلكتروني والدردشة الحية", + "TheAppWillBeDeleted": "سيتم حذف التطبيق", + "TheAppHasBeenDeleted": "تم حذف التطبيق", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "حدث خطأ أثناء حذف التطبيق", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "تثبيت", + "UploadYourLogo": "قم بتحميل شعارك", + "LearnHowBuildCustomApp": "تعرف على كيفية إنشاء تطبيق مخصص", + "NewApp": "تطبيق جديد", + "EditApp": "تحرير التطبيق", + "NoAppLogo": "لا يوجد رمز تطبيق متاح", + "TheAppIconIsRequired": "رمز التطبيق مطلوب", + "EnterTheURLOfTheAppIcon": "أدخل عنوان URL لرمز التطبيق", + "AppName": "اسم التطبيق", + "ConfigurationURL": "تكوين URL (اختياري)", + "UsedToCreateCustomConfigurationPageForYourApp": "يُستخدم لإنشاء صفحة تكوين مخصصة لتطبيقك. يمكن أن يتضمن تطبيقك في الواقع صفحة لإجراء التكوينات المتقدمة ، مثل: \"https: // myapp-for-tiledesk / config\". للوصول إلى صفحة التكوين ، انقر فوق الزر \"تكوين\" بعد تثبيت التطبيق", + "ConfigurationURL_PH": "تكوين URL", + "TheEndpointURLMustBeValidHTTPSURL": "يجب أن يكون عنوان URL لنقطة النهاية عنوان HTTPS URL صالحًا", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "تحدد هذه السمة عنوان URL للصفحة المراد تضمينها في التطبيق عبر iframe", + "AppRenderURL": "عنوان URL لعرض التطبيق", + "ShortDescription": "وصف قصير", + "LearnMoreURL": "اعرف المزيد URL", + "EnableYourAppFor": "قم بتمكين تطبيقك لـ", + "ConversationsArchivedCannotBeReopened": "لا يمكن إعادة فتح المحادثات المؤرشفة لأكثر من عشرة أيام", + "ClickToEdit": "إضغط للتعديل", + "SubjectUpdatedSuccessfully": "تم تحديث الموضوع بنجاح", + "PreBuiltTilebotBots": "روبوتات Tilebot سابقة البناء", + "TheseArePreBuiltCustomizableTilebot": "هذه روبوتات محادثة Tilebot مبنية مسبقًا وقابلة للتخصيص", + "BanVisitor": "زائر محظور", + "YesBanVisitor": "نعم ، حظر الزائر", + "BannedVisitors": "الزوار المحظورون", + "Visitor": "زائر", + "Unban": "رفع الحظر", + "NoBannedVisitors": "لا زوار محظورون", + "ViewContact": "عرض الاتصال", + "ReadMoreOnOurWebsite": "اقرأ المزيد على موقعنا", + "AddTeammatesAsFollowers": "أضف زملائك في الفريق كمتابعين لإبقائهم على اطلاع بتقدم المحادثة", + "TheConversation": "محادثة", + "WasResolvedBy": "تم حلها بواسطة", + "TheMessageCouldNotBeSent": "لا يمكن إرسال رسائل للمحادثات التي تم حلها منذ أكثر من عشرة أيام", + "ClickToViewTheDetailsOfTheContact": "انقر لعرض تفاصيل جهة الاتصال", + "Inactive": "غير ناشطة", + "SendAs": "ارسال مثل", + "Open": "فتح", + "Pending": "قيد الانتظار", + "Resolved": "تم الحل", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "عذرًا ، لا يمكن تقديم محادثات نوع التذكرة إلا بواسطة وكيل", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "الزائر محظور بالفعل", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "قم بإعداد chatbot لموقعك على الويب - أو قناتك (Whatsapp و Facebook وما إلى ذلك)", + "DoYouWantChatbot": "هل تريد روبوت محادثة لمساعدتك في التعرف على عملائك بشكل أفضل و / أو أتمتة استفساراتك الأكثر تكرارًا؟", + "YesChatboat": "نعم ، أرغب في إعداد أول روبوت محادثة لي!", + "NoChatboat": "ليس الآن ، أعتقد أن البشر / العوامل الحية كافية للبدء", + "CustomizeWelcomeMessage": "تخصيص رسالة الترحيب الخاصة بك", + "SetupChatbotTitle": "قم بإعداد روبوت المحادثة الأول الخاص بك", + "TitleWelcomeMessage": "ما هي رسالة الترحيب التي ترغب في إعدادها لزوار موقعك على الويب؟", + "LabelWelcomeMessage": "رسالة ترحيب", + "WelcomeMessage": "مرحبًا 👋🏻 أنا مساعدك الافتراضي 🤖 كيف يمكنني المساعدة؟", + "DefaultFallback": "هل يمكنك إعادة صياغة سؤالك باستخدام كلمات رئيسية في نفس الرسالة؟ وإلا عد إلى القائمة الرئيسية. \n* رجوع إلى الأعلى tdAction: ابدأ", + "Question": "سؤال", + "Answer": "إجابه", + "DescriptionStep1ChatbotConfiguration": "قم بتحسين الشات بوت الخاص بك لتوفير الوقت الثمين! قم بتدريب روبوت المحادثة على تقديم إجابات فورية للأسئلة الشائعة لعملائك.", + "QuestionStep1ChatbotConfiguration": "💳 كيف أقوم بتحديث بطاقتي الائتمانية؟", + "AnswareStep1ChatbotConfiguration": "يمكنك تحديث معلومات الفواتير الخاصة بك في قسم الاشتراك في حسابك", + "QuestionStep2ChatbotConfiguration": " ✉️ كيف أغير بريدي الإلكتروني؟", + "AnswareStep2ChatbotConfiguration": "حدد زر تغيير البريد الإلكتروني الخاص بي من إعدادات الحساب - سيُطلب منك تقديم كلمة المرور وعنوان البريد الإلكتروني الجديد. بعد ذلك ، تحقق من بريدك الإلكتروني لتأكيد طلبك", + "QuestionStep3ChatbotConfiguration": "العودة", + "AnswareStep3ChatbotConfiguration": "نقبل إرجاع المنتجات غير المفتوحة حتى 30 يومًا من تاريخ الشراء", + "QuestionStep4ChatbotConfiguration": "🧑 تحدث إلى الوكيل", + "AnswareStep4ChatbotConfiguration": "نحن نوصلك بمشغل 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "الطول غير صالح. هل يمكنك تقليل عدد الأحرف من فضلك؟", + "Configure": "تهيئة", + "Next": "التالي", + "ConfigureLater": "تكوين لاحقًا", + "Pass": "خطوة", + "ContactAnOperator": "هل ترغب في تضمين زر يسمح للمستخدمين بالاتصال بوكيل بشري عند الطلب؟", + "NoDontWantAnAgent": "لا شكرا. أفضل أن يكون برنامج الدردشة الآلي هو الذي يقوم بكل العمل من أجلي فقط", + "YesAddButtonAgent": "نعم ، أريد زرًا يمكنه توصيل العملاء بوكيل", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "هل لديك مشاكل؟", + "IntegrationOnMorePlatforms": "يتكامل Tiledesk مع العديد من المنصات ، وتعلم المزيد.", + "ShowAllPlatforms": "اعرض جميع المنصات.", + "SeeDetailsHere": "انظر التفاصيل هنا.", + "AlternativeMethod": "طريقة بديلة", + "FromHere": "من هنا", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "انسخ كود JavaScript التالي", + "WordpressStep1": "قم بتسجيل الدخول إلى لوحة تحكم Wordpress.", + "WordpressStep2": "انتقل إلى \"المظهر> محرر السمات\".", + "WordpressStep3": "ضمن \"ملفات السمات\" (أقصى اليمين) ، ابحث عن تذييل المظهر (footer.php) وحدده.", + "WordpressStep4": "انسخ والصق البرنامج النصي التالي قبل العلامة", + "WordpressStep5": "وانقر على \"تحديث الملف\" لحفظ التغييرات.", + "WordpressStepA1": "قم بتسجيل الدخول إلى حساب WordPress الخاص بك وانتقل إلى Dashboard", + "WordpressStepA2": "انتقل إلى قسم \"الإضافات\" وحدد \"إضافة جديد\".", + "WordpressStepA3": "اكتب \"Tiledesk\" في شريط البحث واضغط على زر \"التثبيت الآن\". بمجرد التثبيت ، تأكد من الضغط على الزر \"تنشيط\" قبل المتابعة.", + "WordpressStepA4": "انقر على \"Tiledesk Chat\" في القائمة اليسرى من WordPress.", + "WordpressStepA5": "أدخل بريدك الإلكتروني وكلمة المرور واضغط على زر \"تسجيل الدخول\" للوصول إلى \"Tiledesk\".", + "WordpressStepA6": "حدد المشروع الذي تريد دمجه في موقع الويب الخاص بك واضغط على الزر \"تحديد\".", + "WordpressStepA7": "انتهى!", + "ShopifyStep2": "قم بتسجيل الدخول إلى Shopify لوحة.", + "ShopifyStep3": "انتقل إلى \"المتجر عبر الإنترنت> السمات> الإجراءات\" ، في المظهر الحالي ، من القائمة المنسدلة ، حدد \"الإجراءات> تغيير الرمز\".", + "ShopifyStep4": "في مجلد Layout ، حدد ملف theme.l Liquid والصق كود JavaScript الذي نسخته في الخطوة الأولى ، قبل العلامة مباشرةً", + "PrestashopStep2": "قم بتسجيل الدخول إلى لوحة تحكم Prestashop.", + "PrestashopStep3": "تعطيل نموذج تنقية HTML.", + "PrestashopStep4": "حدد \"إضافة وحدة جديدة\".", + "PrestashopStep5": "قم بتنزيل وحدة HTMLbox", + "PrestashopStep6": "انتقل إلى \"Modules> Modules Management\" ، انقر فوق \"Upload a module\" ، ثم انقر فوق \"select a file\" وحدد وحدة HTMLbox التي تم تنزيلها في النقطة السابقة.", + "PrestashopStep7": "في نهاية تثبيت الوحدة ، انقر فوق \"تكوين\" ، في منطقة النص حدد \"أدوات> شفرة المصدر\" والصق كود جافا سكريبت المنسوخ في النقطة الأولى.", + "JoomlaStep2": "قم بتسجيل الدخول إلى لوحة تحكم جملة.", + "JoomlaStep3": "انتقل إلى \"النظام> القوالب> قوالب الموقع\" وانقر على قالب السمة الافتراضي.", + "JoomlaStep4": "افتح ملف index.php من القائمة الموجودة على الجانب الأيسر والصق في المحرر كود JavaScript الذي نسخته في الخطوة الأولى ، قبل علامة الإغلاق", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "لاحظ أنه سيتم عرض عبارات عنصر واجهة المستخدم على موقع الويب (وعلى صفحة الاختبار المباشر) بلغة المتصفح إذا كانت موجودة بين لغات صفحة Multilinguage ، وإلا فسيتم عرضها باللغة التي تم تعيينها على أنها اللغة الافتراضية.", + "Message": "رسالة", + "ConversationBeingProcessed": "المحادثة قيد المعالجة", + "TicketBeingProcessed": "التذكرة قيد المعالجة", + "WaitingForReplyFromTheRequester": "في انتظار الرد من الطالب", + "TheConversationWasResolved": "تم حل المحادثة", + "TheTicketWasResolved": "تم حل التذكرة", + "Browser": "المستعرض", + "SourceWebPage": "صفحة الويب المصدر", + "NoCustomerReviewMessage": "لا توجد رسالة مراجعة العملاء", + "FieldRequired": "حقل مطلوب", + "Followers": "متابعون", + "Follow": "يتبع", + "Unfollow": "الغاء المتابعة", + "ClickToDisplayActions": "انقر لعرض الإجراءات", + "ClosesTheCurrentConversation": "يغلق المحادثة الحالية", + "ClosesTheCurrentTicket": "يغلق التذكرة الحالية", + "ReopenTheCurrentConversation": "يعيد فتح المحادثة الحالية", + "ReopenTheCurrentTicket": "يعيد فتح التذكرة الحالية", + "SingleConversation": "محادثة واحدة", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "تدرج اللون الأساسي", + "EnableDisableprimaryColorGradient": "تمكين / تعطيل التدرج اللوني للون الأساسي للأداة", + "ThereWasSomeTroubleConnectingToNetwork": "اعتذارنا. حدثت مشكلة في الاتصال بالشبكة", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "في ملف example.csv ، مطلوب حقلا الإجابة والسؤال فقط", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "في ملف CSV المراد تحميله ، يتم فصل الأعمدة بـ", + "ExportAndImport": "التصدير والاستيراد", + "ExportAsJSON": "تصدير بتنسيق JSON", + "ImportFromJSON": "استيراد من JSON", + "ImportFromCSV": "استيراد من CSV", + "ConvertToOffline": "التحويل إلى وضع عدم الاتصال", + "SmartReassignmentForThisConversationWillBeDisabled": "من خلال تحديد خيار التحويل إلى وضع عدم الاتصال ، سيتم تعطيل إعادة التعيين الذكية لهذه المحادثة وسيتم التعامل معها على أنها تذكرة تسمح لك بأخذ وقتك للرد", + "ConvertToOnline": "التحويل إلى الإنترنت", + "SmartReassignmentForThisConversationWillBeEnabled": "من خلال تحديد خيار التحويل إلى الإنترنت ، سيتم تمكين إعادة التخصيص الذكية لهذه المحادثة", + "TagAlreadyAssigned": "تم تعيين العلامة بالفعل", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "تم تعيين هذه العلامة بالفعل. الرجاء إدخال علامة فريدة", + "GetStarted": "البدء", + "EditProjectName": "تحرير اسم المشروع", + "Duplicate": "ينسخ", + "ContactUsByEmailToUpdateYourPlan": "اتصل بنا عن طريق البريد الإلكتروني لتحديث خطتك", + "ChatbotAttributes": "سمات Chatbot", + "UpgradeYourPlanToAddMoreTeammates": "قم بترقية خطتك لإضافة المزيد من زملائك في الفريق", + "CRMImprovesCustomerRelationship": "يعمل CRM أو إدارة علاقات العملاء على تحسين إدارة علاقات العملاء من خلال إنشاء عرض 360 درجة للعميل", + "CRMRecordsCustomerContactInformation": "يسجل CRM معلومات الاتصال بالعميل ، مثل عنوان البريد الإلكتروني ورقم الهاتف وغير ذلك الكثير حتى تتمكن من فهم تطور شبكة تفاعلات شركتك بشكل أفضل.", + "AvailableFromThePlan": "متاح من خطة {{plan_name}}", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "متوفر مع خطة {{plan_name}}", + "FeatureAvailableOnlyWithPaidPlans": "الميزة متاحة فقط مع الخطط المدفوعة", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "ابق على اطلاع بما يحدث في فريقك طوال الوقت. تمنحك أداة المراقبة (صندوق وارد الفريق) ما تحتاجه للتعاون الذكي ، كل ذلك في مكان واحد", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "أنشئ تجربة عملاء استثنائية حيث يمكنك إجراء محادثات مع عملائك عبر قنوات متعددة", + "HavingCannedResponsesCanPutYouGreatAdvantage": "الكفاءة هي كل شيء عندما يتعلق الأمر برضا العملاء. إن الحصول على مجموعة من \"الردود الجاهزة\" المتاحة بسهولة يمكن أن يمنحك ميزة كبيرة عند حضور استفسار عميل في جلسة محادثة مباشرة أو مجرد معالجة الأسئلة المتداولة.", + "NumberOfTeammatesExceedsThePlan": "عدد أعضاء الفريق المسموح به هو {{free_plan_allowed_seats_num}}. تحديث الخطة أو إزالة أعضاء الفريق يدويًا الذين يتجاوزون الحد (سيقوم النظام بذلك تلقائيًا في غضون شهر)", + "NumberOfTeammatesExceedsThePlan_2": "عدد أعضاء الفريق المسموح به للخطة {{plan_name}} هو {{allowed_seats_num}}. قم بتحديث الخطة أو إزالة الزملاء الزائدين يدويًا (سيقوم النظام بذلك تلقائيًا في غضون شهر)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "فقط {{plan_name}} خطة", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "قم بإنشاء خاصية جهة اتصال جديدة", + "PropertyLabel": "تسمية الخاصية", + "InternalPropertyName": "اسم الملكية الداخلية", + "PropertyNameIsInvalid": "اسم الخاصية غير صالح", + "AddContactProperty": "إضافة خاصية جهة اتصال ...", + "AddNewContactProperty": "إضافة خاصية اتصال جديدة", + "CreateNew": "خلق جديد إبداع جديد", + "NoTAGFoundTypeToCreateATAG": "لم يتم العثور على TAG. اكتب لإنشاء TAG", + "ViewedPages": "الصفحات المعروضة", + "IPAddress": "عنوان IP", + "NoTAGAssignedToThisContactYet": "لم يتم تعيين TAG لجهة الاتصال هذه حتى الآن", + "NoTAGAssignedYet": "لم يتم تعيين TAG حتى الآن", + "WidgetVisibility": "رؤية القطعة", + "DisplayWidget": "أداة العرض", + "OnPageChange": "عند تغيير الصفحة", + "OnPageLoad": "عند تحميل الصفحة", + "Always opened": "دائما مفتوح", + "Always Closed": "مغلق دائما", + "As last status": "كالوضع الأخير", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "أضف النموذج", + "SelectTemplateForm": "حدد نوع النموذج من بين تلك المقترحة ، أو أنشئ نموذجًا جديدًا", + "InfoTemplateForm": "يحتوي نموذج النموذج المحدد {{selectedFormName}} على الحقول التالية: {{description_key}}", + "CreateForm": "إنشاء النموذج", + "NameForm": "اسم النموذج", + "LabelCancel": "أمر لإلغاء النموذج", + "LabelReplay": "تم إلغاء الرد على النموذج", + "AddField": "إضافة حقل", + "FieldName": "اسم الحقل", + "ParameterName": "اسم المعلمة", + "Other": "آخر", + "FieldTypeText": "نوع الحقل", + "AddCustomRegex": "أضف تعبيرًا عاديًا مخصصًا", + "Label": "مُلصَق", + "ErrorMessage": "رسالة خطأ", + "CancelReply": "تم حذف النموذج", + "DeleteField": "حذف الحقل", + "ConfirmDeleteField": "هل أنت متأكد أنك تريد حذف الحقل؟", + "DeleteForm": "حذف النموذج", + "ConfirmDeleteForm": "هل أنت متأكد أنك تريد حذف النموذج؟", + "MarkbotLabel": "يمكنك استخدام Markbot لتنسيق ملصقاتك.", + "InfoMessages": { + "field_name": "قم بتسمية حقل النموذج (على سبيل المثال: الاسم _ المستخدم). يمكن أن يحتوي الاسم فقط على أرقام و _", + "field_type": "حدد نوع المعطى الذي سيتم إدراجه في هذا الحقل (على سبيل المثال: نص).", + "field_regex": "أدخل regex المخصص للتحكم في البيانات المدرجة", + "field_label": "اكتب تسمية واضحة تساعد المستخدمين على إدخال البيانات الصحيحة (على سبيل المثال: ما اسمك؟)", + "field_error": "اكتب رسالة خطأ إذا كانت البيانات التي أدخلها المستخدم غير صحيحة" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "أنت: ", + "LABEL_MSG_PUSH_START_CHAT": "لا محادثة حتى الآن", + "LABEL_MSG_START_CHAT": "ابدأ الدردشة", + "LABEL_AVAILABLE": "متوفرة", + "LABEL_NOT_AVAILABLE": "غير متاح", + "LABEL_INACTIVE": "غير نشط", + "LABEL_ONLINE": "عبر الانترنت", + "LABEL_OFFLINE": "غير متصل على الانترنت", + "LABEL_NO_MSG_HERE": "لا توجد رسالة هنا حتى الآن ...", + "LABEL_TODAY": "اليوم", + "LABEL_TOMORROW": "في الامس", + "LABEL_LAST_ACCESS": "آخر ولوج", + "LABEL_TO": "في", + "ARRAY_DAYS": [ + "الاثنين", + "يوم الثلاثاء", + "الأربعاء", + "يوم الخميس", + "جمعة", + "السبت", + "الأحد" + ], + "LABEL_SEND": "إرسال", + "LABEL_CHAT": "محادثة", + "ID_CONVERSATION": "معرف محادثة", + "LABEL_CREATED_THE": "تم إنشاء المجموعة في", + "LABEL_INFO_ATTRIBUTE": "صفات", + "LABEL_INFO_ADVANCED": "متقدم", + "LABEL_CLIENT": "عميل ", + "LABEL_SOURCEPAGE": "مصدر ", + "LABEL_DEPARTMENT_ID": "معرف القسم ", + "LABEL_DEPARTMENT_NAME": " قسم، أقسام ", + "requester_id": "معرف مقدم الطلب", + "projectId": "معرف المشروع ", + "LABEL_NAME": "اسم االمستخدم ", + "LABEL_EMAIL": "بريد الالكتروني ", + "LABEL_MEMBERS": "مشاركون", + "LABEL_INFO_MESSAGE": "رسالة معلومات", + "LABEL_READ_BY": "قرأ من قبل", + "LABEL_STATUS_MESSAGE": "حالة", + "LABEL_SENT_THE": "أرسلت في", + "LABEL_SENT_BY": "من", + "LABEL_GUEST": "زائر", + "LABEL_CREATE_TICKET": "إنشاء تذكرة", + "LABEL_SEND_BY_EMAIL": "ارسل بالبريد الإلكترونى", + "LABEL_VIDEO_CHAT": "مكالمة فيديو", + "LABEL_LEAVE_GROUP": "اترك المجموعة", + "LABEL_CLOSE_GROUP": "اغلاق", + "LABEL_OPEN_INFO_CONVERSATION": "افتح تفاصيل المحادثة", + "ALERT_TITLE": "انتباه!", + "CLOSE_ALERT_CONFIRM_LABEL": "موافق", + "CLOSE_ALERT_CANCEL_LABEL": "إلغاء", + "LEAVE_ALERT_MSG": "مغادرة المجموعة؟", + "CLOSE_ALERT_MSG": "أغلق المحادثة؟", + "VIDEOCHAT_ALERT_MSG": "الخدمة غير متوفرة", + "CLOSING_CONVERSATION_SPINNER_MSG": "أرجو الإنتظار.
نحن نغلق المحادثة", + "CONVERSATION_CLOSED_ALERT_MSG": "تم إغلاق المحادثة بنجاح.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "تعذر إغلاق المحادثة", + "LEAVING_GROUP_SPINNER_MSG": "أرجو الإنتظار.
أنت تغادر المجموعة", + "CONVERSATION_LEFT_ALERT_MSG": "تم ترك المجموعة بنجاح.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "لا يمكن ترك المجموعة", + "GREETING": "مرحبًا {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "لا توجد محادثة في الأرشيف", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "أنت", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "تمت إضافته إلى ", + "INFO_SUPPORT_USER_ADDED_VERB": "انضم", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "المحادثة", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "تمت إعادة فتح الدردشة", + "INFO_SUPPORT_CHAT_CLOSED": "الدردشة مغلقة", + "INFO_SUPPORT_LEAD_UPDATED": "تحديث الرصاص", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "تمت إزالته من المجموعة", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "وقد غادر المحادثة", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "تم تعيين طلب دعم جديد لك", + "INFO_SUPPORT_LIVE_PAGE": "انتقل الى", + "LABEL_PROFILE": "الملف الشخصي", + "LABEL_CLOSE": "مغلق", + "LABEL_DISCONNECT": "قطع الاتصال", + "LABEL_NEW_CHAT": "محادثة جديدة", + "LABEL_FORGOT_PASSWORD": "هل نسيت كلمة المرور الخاصة بك؟", + "LABEL_SIGNIN": "تسجيل الدخول", + "LABEL_SIGNIN_TO": "تسجيل الدخول إلى", + "LABEL_SIGNIN_ERROR": "خطأ في تسجيل الدخول", + "LABEL_PASSWORD": "كلمة المرور", + "LABEL_ERROR_EMAIL": "أدخل عنوان بريد إلكتروني صالح.", + "LABEL_ERROR_PASSWORD": "يجب أن تتكون كلمة المرور من 6 أحرف على الأقل.", + "LABEL_LOGIN": "تسجيل الدخول", + "LABEL_LOGOUT": "تسجيل خروج", + "LABEL_WELCOME_TO": "مرحبا بك في", + "LABEL_SIGNUP": "اشتراك", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "هل لديك حساب؟", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "لا تملك حسابا حتى الآن؟", + "LABEL_FORGOT_YOUR_PASSWORD": "نسيت رقمك السري؟", + "LABEL_CLICK_HERE": "انقر هنا", + "LABEL_REGISTRATION": "تسجيل", + "LABEL_PLACEHOLDER_EMAIL": "بريدك الالكتروني", + "LABEL_PLACEHOLDER_PASSWORD": "كلمة السر خاصتك", + "LABEL_PLACEHOLDER_NAME": "اسمك", + "LABEL_PLACEHOLDER_LAST_NAME": "اسمك الاخير", + "LABEL_LAST_NAME": "الكنية", + "LABEL_FIELD_NOT_EMPTY": "لا يمكن أن يكون الحقل فارغًا.", + "LABEL_NEW_PASSWORD": "أنشئ كلمة مرور جديدة", + "LABEL_CLOSED": "مغلق", + "LABEL_INFO": "معلومات", + "ALERT_NOTIFICATION": "تحذير: إرسال الإخطارات معطل ، يغير إعدادات المتصفح للسماح بإرسال الإشعارات.", + "ALERT_NO_CONNECTION": "اعتذارنا. حدثت مشكلة في الاتصال بالشبكة", + "LABEL_EXTERNAL_ID": "معرف خارجي", + "LABEL_IAT": "إيات", + "LABEL_REQUEST_DETAIL": "طلب التفاصيل", + "LABEL_ENTER_MSG": "أدخل رسالة أو اضغط على / للردود الجاهزة", + "LABEL_ENTER_MSG_SHORT": "أدخل رسالة", + "LABEL_ENTER_MSG_SHORTER": "يدخل...", + "LABEL_MSG_LOGIN_TILEDESK": "اذهب إلى تسجيل الدخول لبدء الدردشة", + "LABEL_ARCHIVED": "مؤرشف", + "LABEL_INFO_CONVERSATION": "محادثة معلومات", + "LABEL_INFO_USER": "مستخدم المعلومات", + "LABEL_IS_WRITING": "الكتابة", + "LABEL_VERSION": "الإصدار", + "LABEL_CONTACTS": "جهات الاتصال", + "LABEL_PLACEHOLDER": "اكتب رسالتك ..", + "LABEL_START_NW_CONV": "محادثة جديدة", + "LABEL_FIRST_MSG": "صِف مشكلتك بعد قليل ، وسيتواصل معك أحد الوكلاء.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 جميع المشغلين غير متصلين في الوقت الحالي. يمكنك على أي حال وصف مشكلتك. سيتم تعيينه لفريق الدعم الذي سيرد عليك في أقرب وقت ممكن.", + "LABEL_SELECT_TOPIC": "اختر عنوانا", + "LABEL_COMPLETE_FORM": "أكمل النموذج لبدء محادثة مع الوكيل المتاح التالي.", + "LABEL_FIELD_NAME": "اسم", + "LABEL_ERROR_FIELD_NAME": "حقل مطلوب (بحد أدنى 5 أحرف).", + "LABEL_FIELD_EMAIL": "بريد الالكتروني", + "LABEL_ERROR_FIELD_EMAIL": "أدخل عنوان بريد إلكتروني صالح.", + "LABEL_WRITING": "يكتب...", + "AGENT_NOT_AVAILABLE": " غير متصل على الانترنت", + "AGENT_AVAILABLE": " متصل", + "GUEST_LABEL": "زائر", + "ALL_AGENTS_OFFLINE_LABEL": "جميع المشغلين غير متصلون في الوقت الحالي", + "LABEL_LOADING": "جار التحميل...", + "CALLOUT_TITLE_PLACEHOLDER": "تحتاج مساعدة؟", + "CALLOUT_MSG_PLACEHOLDER": "انقر هنا وابدأ الدردشة معنا!", + "CUSTOMER_SATISFACTION": "رضا العملاء", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "رأيك في خدمة العملاء لدينا", + "DOWNLOAD_TRANSCRIPT": "تنزيل النص", + "BACK": "عودة", + "YOUR_RATING": "تقييمك", + "WRITE_YOUR_OPINION": "أكتب رأيك ... (اختياري)", + "SUBMIT": "إرسال", + "THANK_YOU_FOR_YOUR_EVALUATION": "شكرا لتقييمك", + "YOUR_RATING_HAS_BEEN_RECEIVED": "لقد تم استلام تقييمك", + "ALERT_LEAVE_CHAT": "هل تريد مغادرة الدردشة؟", + "YES": "نعم", + "NO": "رقم", + "BUTTON_CLOSE_TO_ICON": "تصغير الدردشة", + "BUTTON_EDIT_PROFILE": "تحديث الملف", + "RATE_CHAT": "معدل الدردشة", + "WELLCOME_TITLE": "مرحبًا ، مرحبًا بك في Tiledesk 👋", + "WELLCOME_MSG": "كيف يمكن أن نساعد؟", + "WELLCOME": "مرحبا", + "OPTIONS": "والخيارات", + "SOUND_OFF": "الصوت مقفل", + "SOUND_ON": "الصوت مفعل", + "LOGOUT": "تسجيل خروج", + "CLOSE": "أغلق", + "PREV_CONVERSATIONS": "محادثاتك", + "YOU": "أنت", + "SHOW_ALL_CONV": "عرض الكل", + "START_A_CONVERSATION": "بدء محادثة", + "NO_CONVERSATION": "لا محادثة", + "SEE_PREVIOUS": "انظر السابق", + "WAITING_TIME_FOUND": "يرد الفريق عادةً بـ $reply_time", + "WAITING_TIME_NOT_FOUND": "سيقوم الفريق بالرد في أقرب وقت ممكن", + "CLOSED": "مغلق", + "DIRECT_CHAT": "الدردشة المباشرة", + "GROUP_CHAT": "مجموعة محادثة", + "PleaseSelectChatToStartMessaging": "الرجاء تحديد دردشة لبدء المراسلة", + "FromThisAreNew": "------------------", + "Preview": "معاينة", + "AddACaption": "إضافة تسمية توضيحية", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "عفواً! حدث خطأ أثناء إلغاء الاشتراك من الإشعارات", + "SIGNIN_ERROR_USER_NOT_FOUND": "المصادقة فشلت. المستخدم ليس موجود.", + "SIGNIN_ERROR_USER_WRONG_PSW": "المصادقة فشلت. كلمة مرور خاطئة.", + "Email is required": "البريد الالكتروني مطلوب.", + "Email must be a valid email": "يجب أن يكون البريد الإلكتروني بريدًا إلكترونيًا صالحًا.", + "Password is required": "كلمة المرور مطلوبة.", + "Password must be at least 6 characters long": "الرقم السري يجب الا يقل عن 6 احرف على الاقل.", + "UPLOAD_FILE_ERROR": "حدث خطأ غير متوقع أثناء تحميل الملف", + "DROP_IMAGE_HERE_TO_SEND_IT": "أفلت الصورة هنا لإرسالها", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "يُسمح فقط بلصق ملفات الصور والنصوص", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "فشل التحميل: التنسيق غير مدعوم", + "SENT_AN_IMAGE": "أرسل صورة", + "SENT_AN_ATTACHMENT": "أرسل مرفقًا", + "NO_INFORMATION_AVAILABLE": "لا توجد معلومات متاحة", + "CONTACT_ID": "معرف جهة الاتصال", + "USER_ID": "معرف المستخدم", + "CLOSE_TOAST": "قريب", + "WAITING_FOR_NETWORK": "في انتظار الشبكة", + "YouAreAboutToJoinThisChat": "إذا انضممت إلى هذه المحادثة ، فستظهر في قائمة المحادثات. سيتعين عليك بعد ذلك تحديده ، بعد إغلاق الشريط الجانبي للمحادثات غير المعينة ، لبدء الدردشة مع المستخدم", + "Cancel": "يلغي", + "AreYouSure": "هل أنت متأكد؟", + "UnassignedConversations": "المحادثات غير المعينة", + "NewConversations": "محادثات جديدة", + "UPLOAD": "تحميل", + "CANNED_RESPONSES": "الردود الجاهزة", + "NO_CANNED_RESPONSES": "لا توجد ردود جاهزة", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "لا توجد ردود جاهزة متاحة", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "لإنشائها ، انتقل إلى المشروع (يمكنك النقر فوق اسم المشروع المتاح في الشريط الجانبي الأيمن) وتحت عنصر القائمة \"الإعدادات\" في الشريط الجانبي للوحة التحكم ، انقر فوق \"الردود الجاهزة\" ثم على الزر \"إنشاء رد\"", + "YES_CANNED_RESPONSES": "عرض الردود الجاهزة بالنقر فوق الزر ⚡️ أو عن طريق كتابة / في منطقة النص ، يمكنك أيضًا تصفية القائمة عن طريق الكتابة بعد /", + "VIEW_ALL_CONVERSATIONS": "عرض جميع المحادثات", + "CONVERSATIONS_IN_QUEUE": "المحادثات في قائمة الانتظار ، اختر واحدة", + "CONVERSATION_IN_QUEUE": "محادثة في قائمة الانتظار ، اخترها", + "NO_CONVERSATION_IN_QUEUE": "لا محادثة في قائمة الانتظار", + "PIN_A_PROJECT": "تثبيت مشروع", + "PINNED_PROJECT": "مشروع مثبت", + "CHANGE_PINNED_PROJECT": "تغيير المشروع المثبت", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "التغيير إلى متاح / غير متاح", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "تغيير حالتك إلى متاح", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "تغيير حالتك إلى غير متوفر", + "ALL_CONVS_SERVED": "هل تم تقديم جميع المحادثات؟ أحسنت!", + "PaydPlanName": "{{projectprofile}} خطة", + "PaydPlanNamePro": "خطة احترافية", + "PaydPlanNameEnterprise": "خطة المؤسسة", + "ProPlanTrial": "خطة Pro (نسخة تجريبية)", + "FreePlan": "خطة مجانية", + "SubscriptionPaymentProblem": "مشكلة دفع الاشتراك", + "ThePlanHasExpired": "انتهت صلاحية الخطة", + "owner": "صاحب", + "admin": "مدير", + "agent": "وكيل", + "Conversations": "المحادثات", + "Apps": "تطبيقات", + "Analytics": "تحليلات", + "Activities": "أنشطة", + "History": "تاريخ", + "Settings": "إعدادات", + "ViewOption": "View options", + "Resolve": "حل", + "Archive": "أرشيف", + "JOIN_CONVERSATION": "انضم إلى المحادثة", + "COPY": "ينسخ", + "COPY_MESSAGE_TOAST": " نسخ إلى الحافظة! الصقها أينما تريد.", + "ActionNotAllowed": "الإجراء غير مسموح به", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "لم تعد من بين زملائك في الفريق الذين يديرون هذه المحادثة", + "TicketSuccessfullyCreated": "تم إنشاء التذكرة بنجاح", + "Continue": "يكمل", + "ViewArchivedConversations": "المحادثات المؤرشفة", + "ViewContactsList": "قائمة جهات الاتصال", + "ViewedPage": "الصفحة المعروضة", + "AddAsCannedResponse": "إضافة كإجابة جاهزة", + "AddNewCannedResponse": "إضافة رد جاهز جديد", + "TitleIsRequired": "العنوان مطلوب", + "MessageIsRequired": "الرسالة مطلوبة", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "إنشاء تذكرة", + "Requester": "مقدم الطلب", + "ViewRequesterDetails": "عرض تفاصيل الطالب", + "Priority": "أولوية", + "urgent": "العاجلة", + "high": "عالٍ", + "medium": "متوسط", + "low": "قليل", + "SelectRequester": "حدد الطالب", + "AddRequester": "إضافة الطالب", + "Subject": "موضوعات", + "SelectAssignee": "حدد المحال إليه", + "Message": "رسالة", + "CreateNewRequester": "إنشاء طالب جديد", + "Name": "اسم", + "NameIsRequired": "مطلوب اسم", + "EnterValidEmail": "أدخل عنوان بريد إلكتروني صالح", + "Title": "عنوان", + "Add": "اضافة", + "AddCustomization": "أضف التخصيص", + "SelectACustomizationToAddToYourMessage": "حدد قيمة التخصيص لإضافتها إلى الرسالة", + "recipient_name_desc": "سيُضاف الاسم الأول للشخص الذي يرد عليه الوكيل إلى الرسالة.", + "agent_name_desc": "سيتم إضافة اسم الوكيل الذي يقوم بالرد على الرسالة.", + "First_name_of_recipient": "الاسم الأول للمستلم", + "First_name_of_agent": "الاسم الأول للوكيل", + "EnterCannedResponseTitle": "أدخل عنوان الرد الجاهز", + "WriteMsgToSendToYourVisitors": "اكتب رسالة رد جاهزة لإرسالها إلى زوار موقعك", + "EditProfile": "تعديل الملف الشخصي", + "NAVBAR": { + "SIMULATE_VISITOR": "محاكاة الزائر", + "PROJECT_SETTINGS": "إعدادات المشروع", + "VIEW_ALL_PROJECTS": "عرض جميع المشاريع", + "ADD_PROJECT": "أضف المشروع", + "RECENT_PROJECTS": "مشاريع حديثه", + "OTHER_PROJECTS": "مشاريع أخرى" + }, + "JSON_RESPONSE": "استجابة JSON", + "LIVE": "يعيش", + "WHATSAPP": { + "LABEL_TEMPLATES": "القوالب", + "LABEL_TOOLTIP": "قم بالرد باستخدام نموذج Whatsapp المعتمد", + "SELECT_MESSAGE_TEMPLATE": "حدد قالب رسالة", + "ERROR_WHATSAPP_NOT_INSTALLED": "قم بتثبيت Whatsapp من App Store لاستخدام القوالب", + "ERROR_WHATSAPP_GENERIC_ERROR": "حدثت مشكلة أثناء الحصول على القوالب من whatsapp.\nتحقق من التكوين الخاص بك أو اتصل بالمسؤول." + }, + "EMAIL": { + "LABEL_TOOLTIP": "الرد برسالة بريد إلكتروني", + "EMAIL_OFFLINE_TIP": "تحذير: المستخدم غير متصل! سيتم إرسال الرسالة عبر البريد الإلكتروني", + "EMAIL_PLACEHOLDER": "المسودة متوفرة هنا - انقر للتحرير", + "EMAIL_NOT_FOUND_PLACEHOLDER": "لم يقدم هذا المستخدم عنوان بريد إلكتروني. قم بتحديث عنوان الزائر لإرسال بريد إلكتروني", + "SUBJECT": "موضوع", + "MESSAGE": "رسالة", + "MESSAGE_PLACEHOLDER": "اكتب رسالتك ...", + "SEND_EMAIL_SUCCESS": "تم إرسال البريد الإلكتروني بنجاح ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ تنبيه ⚠️ حدث خطأ أثناء إرسال البريد الإلكتروني. يرجى المحاولة مرة أخرى", + "SUBJECT_OFFLINE_MESSAGE": "رسالة Tiledesk غير متصل 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "تم إرسال الرسالة أيضًا عبر البريد الإلكتروني 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "اكتب رسالتك ..", + "LABEL_START_NW_CONV": "محادثة جديدة", + "LABEL_WHATSAPP": "راسلنا", + "LABEL_SELECT_TOPIC": "اختر عنوانا", + "LABEL_COMPLETE_FORM": "أكمل النموذج لبدء محادثة مع الوكيل المتاح التالي.", + "LABEL_FIELD_NAME": "اسم", + "LABEL_ERROR_FIELD_NAME": "حقل مطلوب (بحد أدنى 5 أحرف).", + "LABEL_FIELD_EMAIL": "البريد الإلكتروني", + "LABEL_ERROR_FIELD_EMAIL": "أدخل عنوان بريد إلكتروني صالح.", + "LABEL_ERROR_FIELD_REQUIRED": "يتطلب حقلا", + "LABEL_WRITING": "يكتب...", + "LABEL_SEND_NEW_MESSAGE": "أرسل رسالة جديدة", + "AGENT_NOT_AVAILABLE": " غير متصل على الانترنت", + "AGENT_AVAILABLE": " متصل", + "GUEST_LABEL": "زائر", + "ALL_AGENTS_OFFLINE_LABEL": "جميع المشغلين غير متصلون في الوقت الحالي", + "LABEL_LOADING": "جار التحميل...", + "CALLOUT_TITLE_PLACEHOLDER": "تحتاج مساعدة؟", + "CALLOUT_MSG_PLACEHOLDER": "انقر هنا وابدأ الدردشة معنا!", + "CUSTOMER_SATISFACTION": "رضا العملاء", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "رأيك في خدمة العملاء لدينا", + "DOWNLOAD_TRANSCRIPT": "تنزيل النص", + "BACK": "خلف", + "CONTINUE": "متابعة", + "YOUR_RATING": "تقييمك", + "WRITE_YOUR_OPINION": "أكتب رأيك ... (اختياري)", + "SUBMIT": "يُقدِّم", + "THANK_YOU_FOR_YOUR_EVALUATION": "شكرا لتقييمك", + "YOUR_RATING_HAS_BEEN_RECEIVED": "لقد تم استلام تقييمك", + "ALERT_LEAVE_CHAT": "هل تريد مغادرة الدردشة؟", + "YES": "نعم", + "NO": "لا", + "BUTTON_CLOSE_TO_ICON": "تصغير الدردشة", + "BUTTON_EDIT_PROFILE": "تحديث الملف", + "RATE_CHAT": "معدل الدردشة", + "WELLCOME_TITLE": "مرحبًا ، مرحبًا بك في Tiledesk 👋", + "WELLCOME_MSG": "كيف يمكن أن نساعد؟", + "OPTIONS": "والخيارات", + "SOUND_OFF": "الصوت مقفل", + "SOUND_ON": "الصوت مفعل", + "LOGOUT": "تسجيل خروج", + "CLOSE": "قريب", + "RESTART": "إعادة تشغيل", + "PREV_CONVERSATIONS": "محادثاتك", + "YOU": "أنت", + "SHOW_ALL_CONV": "عرض الكل", + "START_A_CONVERSATION": "بدء محادثة", + "NO_CONVERSATION": "لا محادثة", + "SEE_PREVIOUS": "انظر السابق", + "WAITING_TIME_FOUND": "يرد الفريق عادةً بـ $reply_time", + "WAITING_TIME_NOT_FOUND": "سيقوم الفريق بالرد في أقرب وقت ممكن", + "CLOSED": "مغلق", + "CLOSE_CHAT": "إغلاق الدردشة", + "MINIMIZE": "تصغير", + "MAXIMIZE": "تحقيق أقصى قدر", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "أنت", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "تمت إضافته إلى ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "انضم", + "INFO_SUPPORT_USER_ADDED_VERB": "المحادثة", + "INFO_SUPPORT_CHAT_REOPENED": "تمت إعادة فتح الدردشة", + "INFO_SUPPORT_CHAT_CLOSED": "الدردشة مغلقة", + "INFO_SUPPORT_LEAD_UPDATED": "تحديث الرصاص", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "تمت إزالته من المجموعة", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "وقد غادر المحادثة", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "تم تعيين طلب دعم جديد لك", + "LABEL_PRECHAT_USER_FULLNAME": "الاسم الكامل", + "LABEL_PRECHAT_USER_EMAIL": "البريد الإلكتروني", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "عنوان البريد الإلكتروني غير صالح", + "LABEL_PRECHAT_USER_PHONE": "هاتف", + "LABEL_PRECHAT_USER_PHONE_ERROR": "الهاتف مطلوب", + "LABEL_PRECHAT_FIRST_MESSAGE": "رسالتك لفريق الدعم", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "قبل متابعة المحادثة ، يرجى الموافقة على سياسة الخصوصية الخاصة بشروط و ", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "أنا موافق", + "PRECHAT_REQUIRED_ERROR": "هذه الخانة مطلوبه", + "LABEL_TODAY": "اليوم", + "LABEL_TOMORROW": "أمس", + "LABEL_LAST_ACCESS": "آخر ولوج", + "LABEL_TO": "في", + "ARRAY_DAYS": [ + "الاثنين", + "يوم الثلاثاء", + "الأربعاء", + "يوم الخميس", + "جمعة", + "السبت", + "الأحد" + ], + "SENT_AN_ATTACHMENT": "أرسل مرفقًا", + "SENT_AN_IMAGE": "أرسل صورة", + "LABEL_PREVIEW": "معاينة", + "SWITCH_TO": "أو قم بالتبديل إلى:" + } +} diff --git a/Azerbaijani b/Azerbaijani new file mode 100644 index 000000000000..50f0a65796c7 --- /dev/null +++ b/Azerbaijani @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "İdarə panelinin dilini dəyişdirin", + "ThisIsTheRealTimeConversationsMonitoringPanel": "Bu real vaxt söhbətlərinin monitorinq panelidir. Söhbətlərinizi idarə etmək üçün istifadə edin", + "chatTool": "söhbət aləti", + "UsersAndGroups": "Komanda yoldaşları və qruplar", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Marşrutlaşdırma və Departamentlər", + "RoutingAndDepartments": "Marşrutlaşdırma və Departamentlər", + "Routing": "Marşrutlaşdırma", + "DefaultDepartment": "Standart şöbə", + "Default Department": "Standart şöbə", + "Teammate": "komanda yoldaşı", + "Teammates": "komanda yoldaşları", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Layihə Parametrləri", + "Groups": "Qruplar", + "Name": "ad", + "Available": "mövcuddur", + "Unavailable": "mövcud deyil", + "Visitors": "Ziyarətçilər", + "Requests": "Söhbətlər", + "Request": "Söhbət", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Tarix", + "Settings": "Parametrlər", + "ViewOption": "View options", + "Notification": "Bildirişlər", + "Departments": "şöbələri", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resurslar", + "Hours": "İş saatları", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Ad", + "LastName": "Soyad", + "iAgree": "razıyam", + "IAccept": "I accept", + "TermsAndConditions": "Şərtlər və qaydalar", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "və", + "SignUp": "Qeydiyyatdan keçmək", + "AlreadyHaveAnAccount": "Artıq bir hesabınız var mı?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Hələ hesabınız yoxdur?", + "Dont": "Etmə", + "HaveAnAccountYet": "hələ hesabınız var?", + "QuickTipsAssigned": "Təyin edilmiş söhbətlər, xüsusən daha böyük komandalar üçün iş yükünün bərabər paylanmasına kömək edir.", + "QuickTipsPooled_1": "Çatlar agentlərə avtomatik təyin edilməyəcək, əvəzində onlar təyin edilməyənlərdən əl ilə çat almalı olacaqlar.", + "QuickTipsPooled_2": "Birləşdirilmiş söhbətlər agentlərə daha çox muxtariyyət verir və onlara öz sürətlərində işləməyə imkan verir.", + "QuickTipsBot": "Avtomatik cavab verən botu seçin.", + "GroupsQuickTips1": "Dəstək qruplarını təşkil etmək üçün qruplardan istifadə edin.", + "GroupsQuickTips2": "Siz komanda yoldaşlarını bacarıqlara əsasən qruplaşdıra və komanda yoldaşları qruplarını şöbələrinizə təyin edə bilərsiniz.", + "ForgotYourPassword": "Şifrəni unutmusan", + "ClickHere": "Bura basın", + "PswResetEmailSent": "Parol sıfırlama e-poçtu göndərildi", + "YouWillReceiveAnEmail": "Siz parolunuzu sıfırlamaq üçün linki olan bir e-poçt alacaqsınız.", + "ToRequestAPswReseTEmail": "Parol sıfırlama e-poçtunu tələb etmək üçün hesabınızın e-poçt ünvanını daxil edin", + "RequestNewPsw": "Yeni parol tələb edin", + "BackToLogin": "Giriş səhifəsinə qayıt", + "First Name is required.": "Ad tələb olunur", + "Email is required.": "E-poçt tələb olunur.", + "Email must be a valid email": "E-poçt etibarlı e-poçt olmalıdır", + "Email is required. Email must be a valid email": "E-poçt tələb olunur. E-poçt etibarlı e-poçt olmalıdır", + "Password is required.": "Parol tələb olunur", + "Password cannot be more than 25 characters long.": "Parol uzunluğu 25 simvoldan çox ola bilməz", + "Password must be at least 6 characters long.": "Parol ən azı 6 simvol uzunluğunda olmalıdır", + "Please accept Terms and Conditions and Privacy Policy": "Qaydalar və Şərtləri və Məxfilik Siyasətini qəbul edin", + "ConfirmPsw": "Şifrəni təsdiqləyin", + "PswNotMatch": "Parol uyğun deyil", + "ResetPsw": "Parolu sıfırlamak", + "YourPswHasBeenChanged": "Parolunuz dəyişdirilib", + "GoToLogin": "Girişə keçin", + "GoToYourProjects": "Layihələrinizə gedin", + "InvalidPswResetKey": "Yanlış parol sıfırlama açarı", + "QuickTips": "Sürətli məsləhətlər", + "Error": "Xəta", + "Updated": "Yenilənib", + "TotalActive": "Ümumi aktiv", + "Active": "Aktiv", + "Served": "Təyin edilmişdir", + "Unserved": "Təyin edilmədi", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Agent üçün söhbətlər", + "RequestsForDept": "Şöbə üçün söhbətlər", + "NumberOfRequestsLast7Days": "Son 7 gündə söhbətlərin sayı", + "NumberOfRequests": "Söhbətlərin sayı", + "LastMonth": "Keçən ay", + "Contacts": "Əlaqələr", + "Contact": "Əlaqə", + "ContactId": "Əlaqə nömrəsi", + "ContactEmail": "Əlaqə e-poçtu", + "Created": "yaradılmışdır", + "By": "tərəfindən", + "CreatedBy": "Yaradılıb", + "NoContact": "Əlaqə yoxdur", + "SearchYourContacts": "Kontaktlarınızı axtarın", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "E-poçtla axtarın", + "SelectAnEmail": "Select an email", + "ClearSearch": "Axtarışı silin", + "ViewDetails": "Detallara baxın", + "ViewContactRequests": "Söhbətlərə baxın", + "ContactDetails": "Əlaqə məlumatları", + "Department": "şöbəsi", + "SelectADepartment": "Şöbə seçin", + "DepartmentId": "Şöbə id", + "ProjectId": "Layihə id", + "ServedBy": "Təyin edilmişdir", + "SentThe": "göndərdi", + "ToTheDepartment": "şöbəsinə", + "Cancel": "Ləğv et", + "SessionExipired": "Sessiyanın vaxtı bitdi", + "YourSessionHasExpired": "Sessiyanızın vaxtı bitdi.", + "YouWillBeRedirectToLoginPage": "Siz Giriş səhifəsinə yönləndiriləcəksiniz", + "RequestsForDepartment": "Şöbə üçün söhbətlər", + "SwitchTo": "keçid", + "AllAgentsRequests": "Bütün agentlərin danışıqları", + "YourRequests": "Söhbətləriniz", + "Primary": "Əsas rəng", + "PrimarySubtitle": "Sahələri və düymələri vurğulamaq üçün fon rəngi kimi istifadə olunur", + "Secondary": "İkinci dərəcəli rəng", + "SecondarySubtitle": "Əsas rəng fonunun qarşısında düymələrin və digər elementlərin mətninə tətbiq edilir", + "MinutesAgo": "dəqiqə əvvəl", + "WidgetAlignmentOnYourWebsite": "Veb saytınızda vidjet uyğunlaşdırılması:", + "BottomRight": "Aşağı sağ", + "BottomLeft": "Aşağı sol", + "WidgetColors": "Widget rəngləri", + "Colors": "Rənglər", + "CustomizeTheWidgetColors": "Vidcetin rənglərini, loqosu, salamlama mesajlarını və düzülməsini fərdiləşdirin", + "ChooseYourWidgetColors": "Widget rənglərinizi, loqotipinizi, mesajlarınızı və daha çoxunu seçin!", + "Change": "Dəyişmək", + "Customize": "Özəlləşdirmək", + "View": "Baxın", + "AdvancedWidgetConfigurations": "Qabaqcıl vidcet konfiqurasiyaları", + "YourConversations": "Söhbətləriniz", + "NewConversation": "Yeni söhbət", + "WidgetAppearance": "Vidcetin Görünüşü", + "OnlineMessage": "Onlayn mesaj", + "OfflineMessage": "Oflayn mesaj", + "OfficeClosedMessage": "Bağlı ofislər mesajı", + "EnterTheURL": "Logonuzun URL-ni daxil edin", + "YourLogoURL": "Loqo URL-niz", + "displayLogo": "Loqotipi göstərin", + "LogoImageNotFound": "Loqo şəkli tapılmadı", + "WelcomeMessage": "Xoş gəlmisiniz mesajı", + "SayHello": "Ziyarətçilər söhbəti açdıqda onlara salam deyin", + "TeamIntro": "Komanda girişi", + "IntroduceYourTeam": "Komandanızı təqdim edin və müştərinizə necə kömək edə biləcəyinizi söyləyin", + "EditContact": "Kontaktı redaktə edin", + "UpdateContact": "Kontaktı yeniləyin", + "EnterValidEmail": "Etibarlı e-poçt ünvanı daxil edin", + "AreYouSure": "Sən əminsən", + "YouAreAboutToDeleteTheContact": "Siz kontaktı silmək üzrəsiniz", + "DeleteContact": "Kontaktı silin", + "Attributes": "Atributlar", + "UserEmail": "İstifadəçi e-poçtu", + "ExportToCSV": "CSV-ə ixrac edin", + "Actions": "Tədbirlər", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Sahib", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "salamlar", + "Callout": "Səslənmək", + "openUserProfile": "Profil şəklinizi təyin edin", + "openUserProfileDesc": "Profil şəklini daxil etmək profilinizin etibarlılığını artırır və ziyarətçilərdə yaratdığınız ilk təəssüratlardan biridir.", + "openWidget": "Vidceti quraşdırın və üslub edin", + "openWidgetDesc": "Siz asanlıqla vidcetin stilini brendinizə uyğunlaşdıra bilərsiniz. Öz loqotipinizi əlavə edə, rəngləri seçə və s", + "openChat": "Söhbəti açın", + "openChatDesc": "Söhbətləri idarə edə və cavab verə biləcəyiniz canlı çatı açın", + "ChangeAvailabilitySuccessNoticationMsg": "Status uğurla yeniləndi", + "ChangeAvailabilityErrorNoticationMsg": "Status yenilənərkən xəta baş verdi", + "RemoveProjectUserSuccessNoticationMsg": "Komanda yoldaşı uğurla silindi", + "RemoveProjectUserErrorNoticationMsg": "Komanda yoldaşını çıxararkən xəta baş verdi", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Kontakt uğurla yeniləndi", + "EditContactErrorNoticationMsg": "Kontaktı yeniləyərkən xəta baş verdi", + "DeleteLeadSuccessNoticationMsg": "Kontakt uğurla silindi", + "DeleteLeadErrorNoticationMsg": "Kontaktı silərkən xəta baş verdi", + "CreateFaqSuccessNoticationMsg": "Cavab uğurla yaradıldı", + "CreateFaqErrorNoticationMsg": "Cavab yaradılarkən xəta baş verdi", + "UpdateFaqSuccessNoticationMsg": "Cavab uğurla yeniləndi", + "UpdateFaqErrorNoticationMsg": "Cavab yenilənərkən xəta baş verdi", + "TrashBotSuccessNoticationMsg": "Bot uğurla silindi", + "TrashBotErrorNoticationMsg": "Botu silərkən xəta baş verdi", + "UpdateBotError": "Botu yeniləyərkən xəta baş verdi", + "Not a valid JSON file.": "Etibarlı JSON faylı deyil", + "UpdateBotSuccess": " bot uğurla yeniləndi", + "ArchivingRequestErrorNoticationMsg": "Söhbəti arxivləşdirərkən xəta baş verdi", + "ArchivingRequestNoticationMsg": "Emal edilir...", + "RequestHasBeenArchivedNoticationMsg_part1": "ID ilə söhbət: ", + "RequestSuccessfullyClosed": "Söhbət uğurla həll edildi", + "RequestHasBeenArchivedNoticationMsg_part2": " Tarixə köçürüldü", + "CreatedGroupSuccessMsg": "Qrup uğurla yaradıldı", + "CreatedGroupErrorMsg": "Qrup yaradılarkən xəta baş verdi", + "UpdateGroupSuccessNoticationMsg": "Qrup uğurla yeniləndi", + "UpdateGroupErrorNoticationMsg": "Qrup yenilənərkən xəta baş verdi", + "RemoveGroupMemberSuccessNoticationMsg": "Üzv uğurla silindi", + "RemoveGroupMemberErrorNoticationMsg": "Üzvü silərkən xəta baş verdi", + "UpdateWidgetProjectSuccessNoticationMsg": "Söhbət vidceti üslubu yeniləndi", + "UpdateDeptGreetingsSuccessNoticationMsg": "Dəyişiklikləriniz yadda saxlanıldı", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Onlayn mesaj yadda saxlandı", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Oflayn mesaj yadda saxlandı", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Ofis qapalı mesajı saxlanıldı", + "FaqUpdatedSuccessfullyMsg": "Tez-tez verilən suallar uğurla yeniləndi", + "FaqUpdatedErrorMsg": "Tez-tez verilən suallar yenilənərkən xəta baş verdi", + "SubscriptionSuccessfullyCanceled": "Abunəlik uğurla ləğv edildi", + "AnErrorOccurredWhileCancellingSubscription": "Abunəlik ləğv edilərkən xəta baş verdi", + "Login": "Daxil ol", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "daxil olun", + "SignIn": "Daxil olun", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Köhnə versiyaya daxil olmaq istəyirsinizsə", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Gəlin sizin", + "Chat": "Söhbət", + "download": "yükləyin", + "examplecsv": "misal.csv", + "NeedHelpWriteTo": "Kömək lazımdır? yazın", + "WaitingTimeAverage": "Orta gözləmə müddəti", + "hours": " saat, ", + "minutes": " dəqiqə, ", + "mins": "mins", + "seconds": " saniyə", + "ViewProfile": "Profilə baxın", + "GettingStartedWith": "Başlamaq", + "HereIsAListOfPagesAndLinks": "Söhbətə başlamazdan əvvəl nəzərdən keçirməyi tövsiyə etdiyimiz səhifələrin siyahısı budur", + "OpenTheChatToHandleTheIncomingRequests": "Daxil olan söhbətləri idarə etmək üçün Söhbəti açın", + "GetTheMobileApp": "Mobil Tətbiqi əldə edin", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Agentlər hərəkətdə olduqda dəstəyi davam etdirin", + "GettingStartedForAdmin": "Admin üçün işə başlayır", + "GettingStartedForAgents": "Agentlər üçün işə başlayın", + "DeveloperDocs": "Tərtibatçı sənədləri", + "InstallWithGoogleTagManager": "Google Tag Manager ilə quraşdırın", + "Activities": "Fəaliyyətlər", + "Activity": "Fəaliyyət", + "NoActivities": "Fəaliyyət yoxdur", + "LatestActivities": "Ən son Fəaliyyətlər", + "HasChanged": "dəyişdi", + "HisStatus": "onun statusu", + "Status": "Vəziyyət", + "TheAvailabilityStatusOf": "mövcudluq vəziyyəti", + "AvailabilityStatus": "mövcudluq vəziyyəti", + "TheRoleOf": "rolu", + "Into": "daxil", + "HasRemoved": "silib", + "FromTheProject": "layihədən", + "HasInvited": "dəvət edib", + "ToTakeOnTheRoleOf": "rolunu üzərinə götürmək", + "PendingInvitation": "gözlənilən dəvət", + "PendingInvitations": "gözlənilən Dəvətlər", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Burada ziyarətçilərin autentifikasiyası ilə bağlı sənədlər", + "SortByDate": "tarixə görə çeşidləyin", + "SelectActivities": "Fəaliyyətləri seçin", + "AllActivities": "Bütün fəaliyyətlər", + "NewRequest": "Yeni söhbət", + "_served": "təyin edilmişdir", + "_unserved": "təyin olunmamış", + "AssignedTo": "təyin edilmişdir", + "UpgradeNow": "İndi yenilə", + "Plan": "Plan", + "ProfileNotAvailable": "Profil mövcud deyil", + "Upgrade": "Təkmilləşdirin", + "TrialExpired": "sınaq müddəti bitdi", + "Train": "Qatar", + "Search": "Axtar", + "AddTheAboveQuestionToAnExistingFAQ": "Yuxarıdakı sualı mövcud tez-tez verilən suallara əlavə edin", + "Answers": "Cavablar", + "Questions": "Suallar", + "NoGoodMatchFound": "Yaxşı uyğunluq tapılmadı", + "AddAnotherAnswerToTheCurrentQuestion": "Cari suala başqa cavab əlavə edin", + "AddAnswerToTheCurrentQuestion": "Cari suala cavab əlavə edin", + "AddAnswer": "Cavab əlavə edin", + "Answer": "Yuxarıdakı suala başqa cavab əlavə edin", + "Add": "əlavə et", + "AnswerSuccessfullyAdded": "Cavab uğurla əlavə edildi", + "Inspect": "Yoxlamaq", + "StartOver": "Yenidən başlamaq", + "Hi": "salam", + "StartToTestTheBot": "botu sınamağa başlayın", + "TestingTheBotsIsAnImportantPart": "Qaytarılan cavabların dəqiqliyini artırmaq üçün botların sınaqdan keçirilməsi iterativ prosesin vacib hissəsidir.", + "EnterAQuestionInTheTextBox": "Mətn qutusuna sual daxil edin və Göndər düyməsini basın.", + "TheBestMatchedAnswerFromTheBotIsReturned": "Botdan ən yaxşı uyğun gələn cavab cavab olaraq qaytarılır.", + "SelectInspectForMoreDetailsOnThatResponse": "Həmin cavabla bağlı ətraflı məlumat üçün Yoxla seçin.", + "TheTrainBotSlideOutPanelAppears": " Train bot slide-out paneli görünür.", + "YouCanAddANewAnswer": "Uyğun gələn mövcud cavablardan hər hansı biri yanlışdırsa və ya cavab botda yoxdursa (yaxşı uyğunluq tapılmadı) yeni cavab əlavə edə bilərsiniz.", + "EnterTheNewAnswerToCurrentQuestion": "Cari suala yeni cavabı Train bot panelinin mətn qutusuna daxil edin və əlavə etmək üçün Cavab Əlavə et düyməsini basın.", + "TypeAddYourQuestionHere": "Suallarınızı yeni sətirlə ayrılaraq buraya yazın/əlavə edin", + "SearchForAnswersInBots": "Botlarda cavab axtarın", + "AnswersFound": "Cavablar tapıldı", + "FoundIn": "aşkar", + "ToThisAnswer": "bu cavaba", + "At": "saat", + "at": "saat", + "CurrentAnswers": "Cari cavablar", + "NewAnswer": "Yeni cavab", + "UploadAnswersFromCsv": "CSV-dən cavabları yükləyin", + "UploadFromCsv": "Csv-dən yükləyin", + "ExportAnswersToCsv": "Cavabları CSV-yə ixrac edin", + "ExportToCsv": "CSV-ə ixrac edin", + "Close": "Yaxın", + "Period": "Dövr", + "SubscriptionCreated": "Abunəlik yaradıldı", + "SubscriptionRenewed": "Abunəlik yeniləndi", + "ForThePlan": "plan üçün", + "Invoice": "Faktura", + "Event": "Hadisə", + "ViewInvoice": "Fakturaya baxın", + "DownloadInvoice": "Faktura yükləyin", + "CancelSubscription": "Abunəliyi ləğv edin", + "DoYouReallyWantToCancelYourSubscription": "Həqiqətən abunəliyinizi ləğv etmək istəyirsiniz?", + "OnceYouCancelTheSubscription": "Abunəliyi ləğv etdikdən sonra hesabınız Pulsuz rejimə endiriləcək və siz bizim {{projectprofile}} funksiyalarımıza daxil ola bilməyəcəksiniz", + "YouCurrentlyAreUsing": "Hazırda istifadə edirsiniz", + "Of": "of", + "ActiveOperatorSeatsInThe": "aktiv oturacaqlar", + "GetMore": "Daha çoxunu əldə edin", + "AvailableWithTheProPlan": "Pro planı və ya Enterprise planı ilə mövcuddur", + "BoostCustomerEngagementThroughTriggers": "Tətiklər vasitəsilə müştəri əlaqəsini artırın. Doğru zamanda doğru insanlara doğru mesajı göndərin.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Agentlərin nə etdiyini izləmək üçün hesabınızı təkmilləşdirin!", + "UpgradeYourAccount": "Hesabınızı təkmilləşdirin", + "Includes": "daxildir", + "EverythingIn": "içində hər şey", + "Unlimited": "Limitsiz", + "AgentsGroups": "Agent qrupları", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "oturacaq başına", + "PerMonth": "hər ay üçün", + "PerYear": "ildə", + "GetProPlan": "Pro Plan əldə edin", + "ContactUs": " Bizimlə əlaqə saxlayın", + "OurMostComprehensivePlan": "Qabaqcıl xüsusiyyətlər və xüsusi dəstək ilə ən əhatəli planımız", + "ProPlan": "Pro plan", + "OrderDetails": "Sifariş detalları", + "SubscriptionPeriod": "Abunəlik müddəti", + "Total": "Ümumi", + "PayWithACard": "Kartla ödəyin", + "DataExportIsAvailableWithTheProPlan": "Məlumat ixracı Pro Plan və ya Müəssisə planı ilə mümkündür", + "UpdateYourAccounToGetThisFeature": "Bu funksiyanı əldə etmək üçün hesabınızı yeniləyin", + "UnlimitedChatHistory": "Limitsiz söhbət tarixçəsi", + "DataExport": "Məlumat ixracı", + "PostChatSurveys": "Çatdan sonrakı sorğular", + "WidgetUnbranding": "Vidcetin markadan çıxarılması", + "DedicatedAccountManager": "Xüsusi hesab meneceri", + "Training": "Təlim", + "SoftwareEngineerSupport": "Proqram mühəndisi dəstəyi", + "AdvancedAnalytics": "Qabaqcıl Analitika", + "SubscriptionStartDate": "Abunəliyin başlama tarixi", + "CurrentInvoiceStartDate": "Cari faktura başlama tarixi", + "CurrentInvoiceEndDate": "Cari faktura bitmə tarixi", + "NumberOfAgentSeats": "Oturacaqların sayı", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "oturacaqlar", + "YourCurrentPlan": "Cari planınız", + "NextRenew": "Növbəti yeniləmə", + "Today": "bu gün", + "In": "in", + "SubscriptionStatus": "Abunə statusu", + "day": "gün", + "month": "ay", + "year": "il", + "PaymentDate": "Ödəniş tarixi", + "to": "üçün", + "AddProject": "Layihə əlavə edin", + "CreateAProject": "Layihə yaradın", + "StartByEnteringTheNameOf": "adını daxil etməklə başlayın", + "YourSite": "saytınız", + "EnterTheSiteName": "Saytın adını daxil edin", + "SiteName": "Saytın adı", + "TheSiteNameIsRequested": "Saytın adı tələb olunur", + "InstallTiledesk": "Vidceti quraşdırın", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Eksperimental", + "ChatWithUs": "Bizimlə söhbət edin", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Söhbətləşmək", + "IfYouAreInterested": "Maraqlanırsınızmı?", + "Processing": "Emal edilir...", + "ProcessingNoDot": "Emal edilir", + "RecentProjects": "Son layihələr", + "OtherProjects": "Digər Layihələr", + "Copied": "Kopyalandı", + "TestWidget": "Test Vidceti", + "WidgetLiveTest": "Widget Canlı Testi", + "PresetColorCombinations": "Əvvəlcədən təyin edilmiş Rəng Kombinasiyaları", + "TestWidgetAllowYou": "Test vidceti sizə ziyarətçiləri simulyasiya etməyə, vidcetinizi paylaşmağa və dizayn parametrlərinizi yoxlamağa imkan verir", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "tərəfindən dəvət olundunuz", + "ToJoinTheProject": "layihəyə qoşulmaq", + "AndTakeOnTheRoleOf": "və rolunu üzərinə götürür", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "İstifadə etdiyiniz dəvət artıq etibarlı deyil ", + "ImANewUser": "Mən yeni komanda yoldaşıyam", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Qeydiyyatdan keçdikdən sonra siz qoşula biləcəksiniz", + "FromTheRecentPojectPage": "Son Layihələr səhifəsindən", + "IAlreadyHaveAnAccount": "Mənim artıq hesabım var", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Siz artıq bu komanda yoldaşını dəvət etmisiniz (gözləyən dəvətlərə baxın)", + "Awesome": "Möhtəşəm", + "YourPaymentIsSuccessfullyDone": "Ödənişiniz uğurla həyata keçirildi", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Zəhmət olmasa e-poçtunuzu yoxlayın, qəbz alacaqsınız", + "HavingTrouble": "Çətinlik yaşamaq", + "ContinueToHomepage": "Əsas səhifəyə davam edin", + "General": "General", + "NoPayments": "Ödəniş yoxdur", + "Agent": "Agent", + "Agents": "Agentlər", + "WhatYoureMissing": "Nəyi əskik edirsən", + "OnceYourTrialHasEndedYouWillMissing": "Sınaq müddətiniz bitdikdən sonra itəcəksiniz", + "On": "haqqında", + "InstallNow": "İndi quraşdırın", + "AssigneeAgent": "Təyinatçı agent", + "Assignee": "Təyinatçı", + "WidgetTranslations": "Widget tərcümələri", + "Translations": "Translations", + "Multilanguage": "Çoxdilli", + "TranslateOrEditWidgetPhrases": "Vidcetdə görünən bütün ifadələri tərcümə edin və ya redaktə edin", + "IfYouWantToTranslateOrEditWidgetPhrases": "Əgər dil əlavə etmək və ya vidcetdə görünən bütün ifadələri redaktə etmək istəyirsinizsə", + "English": "İngilis dili", + "Italian": "italyan", + "German": "alman", + "en": "İngilis dili", + "it": "italyan", + "de": "alman", + "es": "ispan dili", + "pt": "portuqal", + "fr": "Fransız dili", + "ru": "rus", + "tr": "türk", + "sr": "serb", + "ar": "ərəb", + "uk": "ukraynalı", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Dil seçin", + "Delete": "Sil", + "NoUnservedRequests": "Təyin edilməmiş söhbət yoxdur", + "NoServedRequests": "Təyin edilmiş söhbət yoxdur", + "NoRequests": "Söhbət yoxdur", + "MultiLanguagePreview": "Önizləmə dilini dəyişdirin", + "RequiredField": "tələb olunan sahə", + "Text": "Mətn", + "Alignment": "Hizalanma", + "UserRole": "İstifadəçi rolu", + "BotType": "Bot növü", + "Language": "Dil", + "ReassignToDept": "Şöbəyə yenidən təyin edin", + "AddTranslation": "Tərcümə əlavə edin", + "Completed": "Tamamlandı", + "TranslationDeleted": "{{language_name}} tərcümə silindi", + "BotIntegration": "Bot inteqrasiyası", + "ChooseBotType": "Bot növünü seçin", + "CreateA": "{{ bottype }} bot yaradın", + "CreateAN": "{{ bottype }} bot yaradın", + "ServiceAccountPrivateKeyFile": "Xidmət hesabı şəxsi açar faylı", + "DragAFileHereOr": ".json etimadnamə faylınızı bura və ya dartın", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "gözdən keçirin", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "yükləmək üçün", + "CreateAnswers": "Cavablar yaradın", + "CreateAFreeAccount": "Pulsuz hesab yaradın", + "CreateTicket": "Bilet yaradın", + "AvailableFrom": "Available from", + "Ok": "Tamam", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Mövzu", + "DefaultBotLanguageInDialogflow": "Dialogflow-da defolt bot dili", + "OurNativeEasyAndPowerfulNLPChatbot": "Doğma, asan və güclü NLP (Natural Language Processing) chatbotumuz", + "ResolutionBotDescription": "Ani həllər və daha xoşbəxt müştərilər üçün ümumi suallarınıza cavabları avtomatlaşdırın", + "UseDialogflowToTrainYourBot...": "Botunuzu yerli və innovativ Dialogflow inteqrasiyamızla öyrətmək üçün Dialogflow-dan istifadə edin", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Başlanğıc Təlimatı", + "AnIdentityBotRepresents": "Kimlik botu sistem tərəfindən göndərilən avtomatik mesajlar üçün istifadə olunan virtual profili təmsil edir (məsələn, tetikleyicilərdə mesaj göndərmək)", + "DialogflowKnowledgeBaseID": "Dialoq axını məlumat bazası ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Sahəni yalnız istifadə etmək istəyirsinizsə doldurun", + "DialogflowKnowledgeBaseFeature": "Dialogflow-un Bilik bazası xüsusiyyəti", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Budur dərslik.", + "FiletypeNotSupported": "fayl növü dəstəklənmir", + "ChatLimit": "Söhbət limiti", + "SuccessfullyUpdated": "Uğurla yeniləndi", + "AnErrorOccurredWhileUpdating": "Yeniləmə zamanı xəta baş verdi", + "NotificationNothingToSave": "Saxlamaq üçün heç bir şey yoxdur", + "GoToRequest": "Söhbətə keçin", + "Busy": "məşğul", + "Company": "Şirkət", + "Address": "Ünvan", + "StreetAddress": "Küçə ünvanı", + "Street": "Street", + "City": "Şəhər", + "State": "Province/State", + "PostalCode": "Poçt/Poçt", + "Country": "ölkə", + "PhoneNumber": "Telefon nömrəsi", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Başlama tarixi", + "ExtremeMeasures": "Ekstremal tədbirlər", + "DeleteAccount": "Hesabı silin", + "AreYouSureYouWantDeleteYourAccount": "Hesabınızı silmək istədiyinizə əminsiniz", + "AllProjectWillBeDeleted": "Bu hesabda yaradılmış bütün ({{projects_length}}) layihə silinəcək", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Davam etməzdən əvvəl istənilən aktiv abunəliyi ləğv edin", + "YesDeleteMyAccount": "Bəli, hesabımı silin", + "OperatingSystem": "Əməliyyat sistemi", + "ThisGroupHasNoMembers": "Bu qrupun üzvü yoxdur", + "Description": "Təsvir", + "more": "daha çox", + "SeeAll": "Hamısını gör", + "AllDepts": "Bütün şöbələr", + "All": "Hamısı", + "Save": "Yadda saxla", + "Update": "Yeniləyin", + "Warning": "Diqqət!", + "CreationDate": "Yaradılma tarixi", + "ThisConversationIsAssignedToYou": "Bu söhbət sizə tapşırılıb. Mesaj yazmaq üçün \"Söhbəti aç\" düyməsini sıxın.", + "OpenChat": "Söhbəti açın", + "ThisConversationIsNotAssignedToYou": "Bu söhbət sizə təyin edilməyib. Söhbətə qoşulmaq üçün \"Qoşul\" düyməsini basın.", + "ThereHasBeenAnErrorProcessing": "Sorğunuzu emal edərkən xəta baş verdi", + "PleaseWaitWhileWeAreProcessingYourRequest": "Sorğunuzu emal edərkən gözləyin", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Konservləşdirilmiş cavablar söhbət zamanı asanlıqla xatırlaya biləcəyiniz əvvəlcədən hazırlanmış mesajlardır.", + "1B": "Ondan istifadə etmək üçün “/” (irəli kəsik) yazın və ona bir söz və ya konservləşdirilmiş cavab başlığına daxil olan hər hansı sözün ilk bir neçə hərfi ilə əməl edin.", + "1C": "Saxlanmış cavabların qaytarılmış siyahısından istifadə etmək istədiyiniz cavabı seçin.", + "2": "Əgər siz tez-tez eyni müştəri suallarına cavab verirsinizsə, həmin cavabları hazır cavablar kimi yadda saxlamağı düşünün.", + "3": "Konservləşdirilmiş cavablarla siz onu bir dəfə yazın, yadda saxlayın və istədiyiniz zaman söhbətlərdə yenidən istifadə edin.", + "4": "Siz həmçinin mesajınızda fərdiləşdirmədən istifadə etməklə müştəriləriniz üçün daha cəlbedici təcrübə yarada bilərsiniz:", + "5": "1) Mesajı redaktə edərkən, əvvəlcə sahə yaratmaq istədiyiniz sahəni seçməklə fərdiləşdirmə sahəsi daxil edə bilərsiniz.", + "6": "2) Sonra, FƏRDİLƏŞDİRMƏ ƏLAVƏ düyməsini sıxın ", + "7": "3) FƏRDİLƏŞDİRMƏ ƏLAVƏ düyməsini klikləməklə mesajınıza hansı fərdiləşdirmə dəyərini əlavə etmək istədiyinizi seçə biləcəyiniz siyahı təqdim ediləcək." + }, + "CR": "CR", + "CannedResponses": "Konservləşdirilmiş Cavablar", + "AddResponses": "Cavab Yaradın", + "EditResponses": "Cavab Redaktə edin", + "Responses": "Cavablar", + "YouHaveNotAddedAnyCannedResponses": "Siz heç bir hazır cavab əlavə etməmisiniz", + "Title": "Başlıq", + "Message": "Mesaj", + "AddCustomization": "Fərdiləşdirmə əlavə edin", + "SelectACustomizationToAddToYourMessage": "Mesaja əlavə etmək üçün fərdiləşdirmə dəyərini seçin", + "recipient_name_desc": "Agentin cavab verdiyi şəxsin adı mesaja əlavə olunacaq.", + "recipient_lastname_desc": "Agentin cavab verdiyi şəxsin soyadı mesaja əlavə olunacaq.", + "recipient_email_desc": "Agentin cavab verdiyi şəxsin e-poçtu mesaja əlavə olunacaq.", + "recipient_website_desc": "Agentin cavab verdiyi şəxsin veb saytı mesaja əlavə olunacaq.", + "agent_name_desc": "Mesaja cavab verən agentin adı əlavə olunacaq.", + "First_name_of_recipient": "Alıcının adı", + "Email_of_recipient": "Alıcının e-poçtu", + "Website_of_recipient": "Alıcının saytı", + "First_name_of_agent": "Agentin adı", + "EnterCannedResponseTitle": "Hazır cavab başlığını daxil edin", + "WriteMsgToSendToYourVisitors": "Ziyarətçilərinizə göndərmək üçün konservləşdirilmiş cavab mesajı yazın", + "PleaseFillOutThisField": "Zəhmət olmasa bu sahəni doldurun", + "NotificationMsgs": { + "DeleteCannedResError": "Cavab silinərkən xəta baş verdi", + "DeleteCannedResSuccess": "Cavab uğurla silindi", + "CreateCannedResSuccess": "Cavab uğurla yaradıldı", + "CreateCannedResError": "Cavab yaratarkən xəta baş verdi", + "UpdateCannedResSuccess": "Cavab uğurla yeniləndi", + "UpdateCannedResError": "Cavab yenilənərkən xəta baş verdi" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Oturacaqlar", + "UpgradePlan": "Təkmilləşdirmə Planı", + "UpgradeYourPlan": "Planınızı təkmilləşdirin", + "Your": "Sizin", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "ildə başa çatacaq", + "Days": "günlər", + "Tomorrow": "sabah", + "HasExpired": "Vaxtı Keçmiş", + "YourSubscriptionIsActive": "Abunəliyiniz aktivdir", + "ThePlanIsActive": "Plan aktivdir", + "ThePlanHasExpired": "Planın müddəti bitdi", + "AddMoreOperators": "Daha çox oturacaq əlavə edin", + "ContactUs": "Bizimlə əlaqə saxlayın", + "PlanChange": "Plan dəyişikliyi", + "ContactUsViaChatAndTellIUsHowManyOperator": "Çat vasitəsilə bizimlə əlaqə saxlayın və layihəyə neçə yer əlavə etmək istədiyinizi bizə bildirin", + "ContactUsViaEmailAndTellIUsHowManyOperator": "E-poçt vasitəsilə bizimlə əlaqə saxlayın və layihəyə neçə yer əlavə etmək istədiyinizi bizə bildirin", + "TheNumberOfOperatorSeatsCannotBeLess": "Oturacaqların sayı layihənizdəki komanda yoldaşlarının sayından az ola bilməz", + "SubscriptionExpired": "Abunəlik müddəti bitdi", + "BillingProblem": "Ödəniş Problemi", + "SubscriptionPaymentProblem": "Abunə ödənişi problemi", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Abunəliyinizi avtomatik yeniləyə bilmədik", + "PleaseChatWithUs": "Zəhmət olmasa bizimlə söhbət edin", + "PleaseContactUs": "Zəhmət olmasa bizimlə əlaqə saxlayın", + "ToUpdateYourPaymentInformation": "ödəniş məlumatlarınızı yeniləmək üçün", + "YourSubscriptionToThe": "üçün abunəliyiniz", + "HasExpiredOn": "tarixində bitmişdir", + "DowngradeTo": "Pulsuz versiyaya endir", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Hazırda bütün oturacaqlardan istifadə edirsiniz", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Qiymət planınızı təkmilləşdirmək üçün söhbət vasitəsilə bizimlə əlaqə saxlayın", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Qiymət planınızı təkmilləşdirmək üçün e-poçt vasitəsilə bizimlə əlaqə saxlayın", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Ödəniş yoxdur", + "ToEnableAllFeatures": "bütün xüsusiyyətləri aktivləşdirmək üçün", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Transkripti e-poçtla avtomatik göndərmək cari planınızda mövcud deyil" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Komanda yoldaşı yeniləməsi", + "AgentDeletion": "Komanda yoldaşının silinməsi", + "AgentInvitation": "Komanda yoldaşı dəvəti", + "NewRequest": "Yeni söhbət", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profil", + "UploadImage": "Şəkil yükləyin", + "Name": "ad", + "Lastname": "Soyad", + "UserId": "İstifadəçi adı", + "UpdateProfile": "Profili yeniləyin", + "FaqKbId": "İd", + "FaqKbRemoteId": "Uzaqdan Id", + "FaqKbCreatedAt": "Yaradılıb", + "Processing": "Emal edilir...", + "Completed": "Tamamlandı", + "UserSuccessfullyUpdated": "Profil uğurla yeniləndi", + "AnErrorHasOccurred": "Profilinizi yeniləyərkən xəta baş verdi", + "Continue": "Davam et", + "ChangePsw": "Parolu dəyişdirin", + "PendingEmailVerification": "E-poçt yoxlanışı gözlənilir", + "YourAccountIsPending": "Hesabınız e-poçtla təsdiqlənməni gözləyir.", + "ClickHereToResend": "Doğrulama e-poçtunu yenidən göndərmək üçün bura klikləyin", + "BotHasBeenRemoved": "bu Bot silindi", + "YourDetails": "Detallarınız", + "AddYourOwnPicture": "⚡️ Söhbətlərinizə daha səmimi hisslər bəxş etmək üçün öz şəklinizi əlavə edin!", + "AddYourOwnPicture_": "⚡️ Söhbətlərinizə daha səmimi hisslər bəxş etmək üçün öz şəklinizi əlavə edin, çünki ziyarətçiniz kiminlə danışdığını görə bilər!", + "PreferredSize": "Üstünlük verilən şəkil ölçüsü 128x128 px - Şəkil formatı: .jpeg və ya .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Parolu dəyişdirin", + "CurrentPsw": "Hazırkı şifrə", + "NewPsw": "Yeni şifrə", + "Confirm": "Təsdiq edin", + "ConfirmNewPsw": "Yeni Şifrəni təsdiq", + "PasswordSuccessfullyChanged": "Parol uğurla dəyişdirildi", + "CurrentPasswordIsInvalid": "Cari parol yanlışdır", + "AnErrorHasOccurred": "Bir səhv baş verdi", + "PasswordMustBe": "Parol ən azı 6 simvol uzunluğunda olmalıdır." + }, + "NotificationSettings": { + "AssignedConversations": "Təyin edilmiş Söhbətlər", + "AssignedConversationsSubtitle": "Sizə yeni söhbət təyin edildikdə e-məktub alın.", + "UnassignedConversations": "Təyin edilməmiş Söhbətlər", + "UnassignedConversationsSubtitle": "Söhbət təyin olunmayanda e-məktub alın.", + "NotificationMsgs": { + "UpdateSuccess": "Tərcihlər yeniləndi", + "UpdateError": "Tercihlər yenilənərkən xəta baş verdi" + } + }, + "NavBar": { + "ViewAllProjects": "Bütün layihələrə baxın", + "UserProfile": "PROFİLƏ BAXIN", + "RunChatInAStandAloneTab": "Söhbəti müstəqil tabda işlədin", + "PendingVerification": "E-poçt yoxlanışı gözlənilir", + "WhenPendingEmailVerification": "E-poçtun doğrulanması gözlənildikdə, e-poçt bildirişləri kimi bəzi sistem funksiyaları deaktiv edilir", + "SomeSystemAreDisabled": "e-poçt bildirişləri kimi bəzi sistem xüsusiyyətləri qeyri-aktivdir", + "AreYouSureYouWantToLogOut": "Çıxmaq istədiyinizə əminsiniz?", + "NoteThatThisWillNotChangeYourAvailability": "Nəzərə alın ki, bu, mövcudluğunuz statusunu dəyişməyəcək.", + "AttentionIfYouDoNotWantToReceiveRequests": "Diqqət, söhbətləri qəbul etmək istəmirsinizsə, sistemdən çıxmazdan əvvəl statusunuzu əlçatmaz olaraq dəyişin", + "AttentionYouAreAvailable": "Diqqət, siz buradasınız", + "Projects": "layihələr", + "Project": "layihə", + "IfYouDoNotWantToReceiveRequests": "Söhbətləri qəbul etmək istəmirsinizsə, sistemdən çıxmazdan əvvəl statusunuzu əlçatmaz olaraq dəyişin", + "OpenTheChat": "Bildirişləri aktivləşdirmək üçün söhbəti açın!", + "ToManageTheMessages": "mesajları idarə etmək və təkan bildirişlərini aktivləşdirmək üçün", + "OpenTheChatToActivateNotifications": "Mesajları idarə etmək və təkan bildirişlərini aktivləşdirmək üçün söhbəti açın", + "ClickHere": "Bura basın", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Çıxış" + }, + "SideBar": { + "ViewAllProjects": "Bütün layihələrə baxın", + "UserProfile": "PROFİLƏ BAXIN", + "UserProfile2": "PROFİLİNİZƏ BAXIN" + }, + "ProjectsPage": { + "Welcome": "Xoş gəldiniz", + "BuildYourCustomer_1": "Müştəri dəstəyinizi ağıllı botlarla qurun", + "BuildYourCustomer_2": "və çoxkanallı platforma.", + "AddProject": "Layihə əlavə edin", + "ModalAddAProject": "Layihə əlavə edin", + "ModalAddAProjectLabel": "Layihənizin adını, məsələn, saytınızın adını daxil edin", + "ModalMustBeAtLeast": "Ən azı 4 simvol uzunluğunda olmalıdır", + "ModalPlaceHolder": "Layihənin adı", + "ModalCreateProjectBtn": "Layihə yaradın", + "UserProfile": "PROFİLƏ BAXIN", + "modalCreateProject": "Layihə yaradın", + "Processing": "Emal edilir...", + "Completed": "Tamamlandı", + "YourNewProjectIsReady": "Yeni layihəniz hazırdır", + "YourNewProject": "Yeni layihəniz", + "IsReady": "hazırdır", + "Continue": "Davam et" + }, + "ProjectEditPage": { + "YourProject": "Sizin layihəniz", + "YourPlan": "Planınız", + "ProjectName": "layihənin adı", + "ProjectId": "Layihə ID", + "TranscriptByEmail": "Transkripti e-poçtla avtomatik göndərin", + "AutoSendTranscriptByEmail": "Hər söhbətin sonunda transkripti avtomatik olaraq sorğuçuya e-poçt vasitəsilə göndərin", + "AutoSend": "Avtomatik göndərmə", + "Generate": "Yaratmaq", + "UpdateProject": "Layihəni yeniləyin", + "Update": "Yeniləyin", + "Copy": "Kopyalayın", + "DeleteProject": "Layihəni silin", + "TheProjectWillBeDeleted": "Layihə silinəcək", + "TheProject": "Layihə", + "WillBeDeleted": "silinəcək", + "ToDeleteTheProject": "Layihəni silmək üçün layihə identifikatorunu daxil edin", + "VisitorAuthentication": "Ziyarətçinin identifikasiyası", + "Webhook": "Veb kanca", + "ManageWebhook": "Webhook-u idarə edin", + "EnableWebhook": "Webhook abunəliklərini idarə edin", + "GoToWebhookConsole": "Getmək", + "Authentication": "İnkişaf etdirici", + "EnableVisitorAuthentication": "Ziyarətçinin autentifikasiyasını aktivləşdirin", + "GenerateSharedSecret": "Paylaşılan sirri yaradın", + "NoteThatWillBeSubscribed": "Qeyd edək ki, yeni paylaşılan sirr yaratmaqla əvvəlkinin üzərinə yazılacaq", + "NoteThatWillBeDisplayedOnce": "Qeyd edək ki, bu paylaşılan sirr yalnız bir dəfə göstəriləcək", + "SharedSecretGenerated": "Yaradılan Paylaşılan Gizli", + "ThisIsYourSharedSecret": "Bu sizin ortaq sirrinizdir", + "ProjectPlan": "Plan", + "Your": "Sizin", + "Payments": "Ödənişlər", + "Account": "Hesab", + "Subscription": "Abunəlik", + "SeePayments": "Ödənişlərə baxın", + "Advanced": "Qabaqcıl", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Söhbət limiti", + "AutomaticAssignment": "Avtomatik təyinat", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maksimum söhbətlər", + "LimitChatsNumber": "Hər agentin eyni anda edə biləcəyi paralel söhbətlərin sayını məhdudlaşdırın", + "ItLimitChatsNumber": "Bu, hər bir agentin eyni anda edə biləcəyi paralel söhbətlərin sayını məhdudlaşdırır", + "ThisChatLimitWillAppliedToAllAgents": "Bu söhbət limiti bütün agentlərə tətbiq olunacaq.", + "YouCanSpecifyAgentsIndividualChatLimit": "Siz agentlərin fərdi paralel söhbət limitini təyin edə bilərsiniz: Parametrlər > Komanda yoldaşları və Qruplar altında redaktə etmək üçün komanda yoldaşını seçin və onun profilində Söhbət Limiti sahəsinə dəyər daxil edin.", + "Reassignment": "Yenidən təyinat", + "ReassignChatIf": "Əgər agent müəyyən edilmiş vaxt çərçivəsində təyin edilmiş çata xidmət etmirsə, söhbəti yenidən təyin edin", + "ItReassignChatIf": "Agent müəyyən edilmiş vaxt çərçivəsində təyin edilmiş çata xidmət göstərməzsə, söhbəti yenidən təyin edir", + "TheChatWillBeBetweenTheUnassigned": "Heç bir agent təyin edilmiş söhbətə cavab verməsə, söhbət təyin olunmamış kimi siyahıya alınacaq", + "ReassignmentTimeout": "Yenidən təyinat müddəti", + "TimeWithNoResponse": "Söhbət başqa agentə təyin edilməzdən əvvəl cavab verilməyən vaxt (saniyə ilə).", + "CustomizeEmailTemplate": "Bildiriş e-poçt şablonunu fərdiləşdirin", + "CustomizeEmailTemplateSubTitle": "Komanda yoldaşlarına göndərilən e-poçtların məzmununu fərdiləşdirin", + "CustomizeEmailTemplateBtn": "E-poçtları fərdiləşdirin", + "SeeThePreviewOfTheEmail": "Baxışa bax düyməsini klikləməklə e-poçtun ilkin baxışına baxın", + "SeePreview": "Baxın", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Üzr istəyirik, bu funksiya yalnız Müəssisə planı ilə əlçatandır", + "SMTPSettings": "SMTP parametrləri", + "SMTPSettingsSubTitle": "SMTP parametrlərini konfiqurasiya edin", + "ManageSMTPSettings": "SMTP parametrlərini idarə edin", + "HostName": "Host adı", + "Port": "Port nömrəsi", + "SenderAddress": "Göndərən ünvanı", + "SMTPAuthenticationAndSecurity": "Doğrulama və təhlükəsizlik", + "UserName": "İstifadəçi adı", + "ConnectionSecurity": "Bağlantı təhlükəsizliyi", + "SendSMPTTestEmail": "Test e-poçtu göndərin", + "SMTPConfigurationUpdatedSuccessfully": "SMTP konfiqurasiyası uğurla yeniləndi", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "SMTP konfiqurasiyasını yeniləyərkən xəta baş verdi", + "NotificationMsgs": { + "UpdateProjectSuccess": "Layihə uğurla yeniləndi", + "UpdateProjectError": "Layihəni yeniləyərkən xəta baş verdi", + "DeleteProjectSuccess": "Layihə uğurla silindi", + "DeleteProjectError": "Layihəni silərkən xəta baş verdi", + "TheProjectHasBeenDeleted": "layihə silindi" + }, + "theMinimumAllowedIs_1": "icazə verilən minimum 1-dir", + "theMaximumAllowedIs_10000000": "icazə verilən maksimum 10.000.000-dir", + "ChatsReassigned": "Söhbətlər yenidən təyin edildi", + "AutomaticUnavailableStatus": "Avtomatik əlçatmaz status", + "SetAnAgentStatusToUnavailable": "Ardıcıl sayda söhbətlər yenidən təyin olunduqda, agent statusunu əlçatmaz olaraq təyin edin", + "ItSetAnAgentStatusToUnavailable": "Ardıcıl sayda söhbətlər yenidən təyin olunduqda, o, agent statusunu əlçatmaz olaraq təyin edir", + "NumberOfChatsReassignedBefore": "Agentin statusu dəyişdirilmədən əvvəl yenidən təyin edilmiş söhbətlərin sayı", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "Vidcetinizi konfiqurasiya etməyə başlamaq üçün!", + "WidgetSubtitle1": "Vidceti quraşdırın və fərdiləşdirin", + "WidgetSubtitle2": "saytınızdakı söhbət vidceti", + "VisitorsSubtitle1": "Bütün veb ziyarətçilərinizin siyahısına baxın", + "VisitorsSubtitle2": "və onlarla söhbət edin", + "ChatSubtitle": "Söhbət tarixçəsinə baxın", + "AnalyticsSubtitle": "Müştərilərlə etdiyiniz söhbətləri izləyin", + "HistorySubtitle": "Qapalı söhbətə baxın", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "'Defolt marşrutlaşdırma' üçün marşrutlaşdırma qaydalarının qurulması", + "SettingUpTileDeskRoutingRules_2": "'Defolt şöbə' üçün marşrutlaşdırma qaydalarının qurulması", + "TheFollowingRules": "Ən azı başqa bir şöbə varsa və onun statusu \"Görünür\"ə təyin edilərsə, aşağıdakı qaydalara məhəl qoyulmayacaq", + "SelectABotThatWill": "Agentin öhdəliyindən əvvəl ziyarətçinin söhbətlərinə cavab verəcək bir bot seçin", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Bot seçin", + "orCreateABot": "yeni Bot yaradın", + "SelectAnExistingOne": "mövcud olanı seçin və ya", + "BotOnly": "Yalnız bot", + "RoutingRules": "Marşrutlaşdırma qaydaları", + "SetRoutingRules": "Agentlərin öhdəliyi üçün marşrutlaşdırma qaydalarını təyin edin", + "ErrorGroupId": "Xəta: qrup id", + "Trashed": "zibil oldu", + "AllUsers": "Bütün komanda yoldaşları", + "UpdateRoutingRules": "Marşrutlaşdırma qaydalarını yeniləyin", + "Processing": "Emal edilir...", + "Completed": "Tamamlandı", + "RoutingRulesSuccessfullyUpdated": "Marşrutlaşdırma qaydaları uğurla yeniləndi", + "GroupLabel": "(Qrup)" + }, + "UsersPage": { + "Invites": "Komanda yoldaşını dəvət et", + "User": "Komanda yoldaşı", + "Firstname": "Ad", + "Lastname": "Soyad", + "UserId": "İstifadəçi adı", + "Role": "Rol", + "Available": "Mövcuddur", + "ViewProfileUser": "profilə baxın", + "tootipEditUser": "Profilə düzəliş et", + "tootipDeleteUser": "Üzvü silin", + "modalDeleteUser": "Üzvü silin", + "modalCancelInvite": "Dəvəti ləğv edin", + "TheMemberWithId": "Id ilə üzv", + "WillBeRemoved": "silinəcək", + "AreYouSure": "Silmək istədiyinizə əminsiniz", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Dəvəti ləğv etmək istədiyinizə əminsiniz", + "FromTheProject": "layihədən", + "Confirm": "Təsdiq edin", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "İstifadəçi dəvət olunub.", + "Continue": "Davam et", + "PendingInvitation": "Gözləyən Dəvətlər", + "DateOfSending": "Dəvət göndərildi", + "InvitedToBecome": "olmağa dəvət olunur", + "NoPendingInvitation": "Gözləyən dəvət yoxdur", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Dəvəti yenidən göndərin", + "ResendInviteSuccessNoticationMsg": "Dəvət e-poçtu göndərildi ", + "ResendInviteErrorNoticationMsg": "E-poçt göndərilərkən xəta baş verdi ", + "CanceledInviteSuccessMsg": "üçün dəvət ləğv edildi ", + "CanceledInviteErrorMsg": "Dəvət ləğv edilərkən xəta baş verdi" + }, + "UserEditAddPage": { + "AddUser": "Komanda yoldaşı əlavə edin", + "AddUserToThe": "Komanda yoldaşını əlavə et", + "Project": "layihə", + "EditUserRole": "Profilə düzəliş et", + "UserEmail": "Komanda yoldaşının e-poçtu", + "Role": "Rol", + "SelectRole": "Rol seçin", + "Invites": "dəvət et", + "Update": "Yeniləyin", + "UserRoles": "Komanda yoldaşı rolları", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Sahibi", + "TheOwnerIs": "Sahib layihəni yaradan şəxsdir", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "Agent yardım söhbətlərinə nəzarət etmək və Ziyarətçilərlə söhbət etmək üçün bu idarəetmə panelindən istifadə edə bilər.", + "modalInviteUser": "Komanda yoldaşını dəvət edir", + "Processing": "Emal edilir...", + "Completed": "Tamamlandı", + "TheUserHasBeenInvited": "İstifadəçi dəvət olunub.", + "Continue": "Davam et", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "Özünüzü dəvət edə bilməzsiniz", + "YouCanNotInviteAProjectMember": "Artıq layihənin üzvü olan komanda yoldaşını dəvət edə bilməzsiniz", + "TheEmail": "E-poçt", + "wasNotFoundNoteThat": "tapılmadı, unutmayın ki, yalnız qeydiyyatdan keçmiş komanda yoldaşı dəvət oluna bilər", + "AnErrorHasOccurred": "Bir səhv baş verdi", + "EmailAddress": "E-poçt ünvanı", + "NumberOfChatsAgentIsAllowedToTake": "Komanda yoldaşının eyni vaxtda qəbul etməsinə icazə verilən söhbətlərin sayı" + }, + "GroupsPage": { + "Groups": "Qruplar", + "AddGroup": "Qrup əlavə edin", + "Name": "Qrup adı", + "CreationDate": "Yaradılma tarixi", + "Members": "Üzvlər", + "NoGroups": "Qruplar yoxdur", + "GroupId": "Qrup İD", + "PendingAddMembers": "gözləyən üzvlər əlavə etmək", + "tooltipEditGroup": "Qrupu redaktə edin", + "tooltipDeleteGroup": "Qrupu Sil", + "DeleteGroup": "Qrupu silin", + "TheGroupWithId": "Id ilə qrup", + "TheGroup": "Qrup", + "WillBeRemoved": "silinəcək", + "AreYouSureDeleteGroup": "Qrupu silmək istədiyinizə əminsiniz", + "IdGroup": "ID qrupu", + "UseGroupsToOrganizeSupportTeams": "Dəstək qruplarını təşkil etmək üçün qruplardan istifadə edin", + "YouCanGroupAgents": "Siz agentləri bacarıqlara əsasən qruplaşdıra və şöbələrinizə agent qrupları təyin edə bilərsiniz", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Qrup əlavə edin", + "EditGroup": "Qrupu redaktə edin", + "GroupName": "ad", + "Group_Name": "Qrup adı", + "AddTeammatesToGroup": "Qrupa komanda yoldaşları əlavə edin", + "UpdateGroup": "Qrupu yeniləyin", + "Processing": "Emal edilir...", + "Completed": "Tamamlandı", + "MemberAddedtoGroup": "Qrupa üzv əlavə edildi", + "MembersAddedtoGroup": "Qrupa üzvlər əlavə edildi", + "CreateGroup": "Qrup yaradın", + "UpdateGroupName": "Qrup adını yeniləyin", + "GroupAttributes": "Qrup atributları", + "GroupID": "Qrup İD", + "Members": "Üzvlər", + "AddMembers": "Üzvlər əlavə edin", + "Select": "seçin", + "User": "İstifadəçi", + "Role": "Rol", + "UserId": "İstifadəçi adı", + "NoMembers": "Üzv yoxdur", + "AddMembersToTheGroup": "Qrupa üzvlər əlavə edin", + "Add": "əlavə et", + "GroupCreated1": "Qrup", + "GroupCreated2": "uğurla yaradılmışdır", + "AddNow": "İndi qrupa üzvləri əlavə edin", + "AddLater": "Qruplar siyahısına qayıdın (sonra əlavə edin)", + "AnErrorHasOccurred": "Bir səhv baş verdi", + "Continue": "Davam et", + "RemoveMember": "Üzvü çıxarın", + "TheMemberWithId": "İD olan üzv:", + "WillBeRemoved": "silinəcək", + "AreYouSureRemoveMember": "Seçilmiş üzvü qrupdan silmək istədiyinizə əminsiniz" + }, + "BotsPage": { + "AddBot": "Bot əlavə edin", + "Name": "Botun Adı", + "RemoteId": "Uzaqdan Id", + "CreationDate": "Yaradılma tarixi", + "NoBot": "Bot yoxdur", + "BotId": "Bot ID", + "PendingAddFaqs": "Tez-tez verilən sualların əlavə edilməsini gözləyir", + "tooltipEditBot": "Botu redaktə edin", + "tooltipDeleteBot": "Botu silin", + "tooltipViewAddEditFaq": "Tez-tez verilən suallara baxın / əlavə edin / redaktə edin", + "tooltipAddEditFaqNoRelatedFaq": "Tez-tez verilən suallar əlavə edin/redaktə edin (bu Botla bağlı heç bir FAQ yoxdur)", + "DeleteBotWithId": "İd ilə botu silin:", + "AreYouSureDeleteBot": "Bu botu silmək istədiyinizə əminsiniz?", + "AreYouSureDeleteBotAndRElatedFAq": "Bu botu və əlaqədar tez-tez verilən sualları silmək istədiyinizə əminsiniz?", + "DeleteBot": "Botu silin", + "TheBot": "Bot", + "TheBotWithID": "Id ilə bot", + "WillBeDeleted": "silinəcək", + "IfYouDeletedTheBot": "Əgər botu silsəniz", + "YouAlsoDeleteItsFaqs": "siz də onun bütün tez-tez verilən suallarını silirsiniz.", + "ToDeleteTheBotType": "Botu silmək üçün bot ID-ni yazın:", + "Processing": "Emal edilir...", + "Completed": "Tamamlandı", + "BotDeleted": "Bot silindi", + "AnErrorHasOccurred": "Bir səhv baş verdi", + "Continue": "Davam et", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Xarici Bot", + "NoUrlProvided": "URL təmin edilməyib", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "bot zibil qutusuna atıldı", + "SelectAndConfigureABot": "Botu seçin və konfiqurasiya edin və sonra onu söhbətlərdə istifadə etmək üçün bölmədə aktivləşdirin", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Giriş", + "DialogflowQuickTips_1B": "Dialoq axını konsolu.", + "DialogflowQuickTips_2": "Sol paneldə açılan siyahıdan Agentinizi seçin.", + "DialogflowQuickTips_3": "Parametrlər düyməsini basın. O, agent parametrləri səhifəsini açacaq.", + "DialogflowQuickTips_4": "Ümumi tabda GOOGLE LAYİHƏLƏRİNİ axtarın və Xidmət Hesabı linkinə klikləyin.", + "DialogflowQuickTips_5": "XİDMƏT HESABI konsolunuza yönləndirildikdən sonra yuxarı menyuda '+ XİDMƏT HESABI YARAT' düyməsini sıxaraq düymə yaradın, avtomatik yüklənəcək JSON açarı yaradın.", + "DialogflowQuickTips_6": "İndi açar .json etimadnamə faylını yükləyin.", + "DialogflowQuickTips_7": "Əgər etimadnamə faylının yaradılması ilə bağlı ətraflı təlimata ehtiyacınız varsa, zəhmət olmasa", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Bot əlavə edin", + "EditBot": "Botu redaktə edin", + "BotName": "ad", + "CreateBot": "Bot yaradın", + "UpdateBot": "Botu yeniləyin", + "UpdateBotName": "Botu yeniləyin", + "BotAttributes": "Bot atributları", + "BotID": "Bot ID", + "CreationDate": "Yaradılma tarixi", + "Processing": "Emal edilir...", + "Completed": "Tamamlandı", + "BotCreated": "Bot yaradılmışdır", + "TheBot": "Bot", + "HasBeenCreated": "uğurla yaradılmışdır", + "AddFaqToTheBot": "Bota tez-tez verilən suallar əlavə edin", + "ReturnToTheBotList": "Bot siyahısına qayıdın", + "BackToBotsList": "Botlar siyahısı", + "AnErrorHasOccurred": "Bir səhv baş verdi", + "Continue": "Davam et", + "Type": "Növ", + "Messages": "Mesajlar" + }, + "FaqPage": { + "EditBOT": "BOT-u redaktə edin", + "FAQsOfBOT": "BOT haqqında tez-tez verilən suallar:", + "AddFaq": "Faq əlavə edin", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "CSV-dən FAQ-ları yükləyin", + "ExportFaqsToCsv": "Tez-tez verilən sualları CSV-yə ixrac edin", + "BotQuery": "Bot Sorğu", + "Question": "Sual", + "Answer": "Cavab verin", + "Topic": "Mövzu", + "CreationDate": "Yaradılma tarixi", + "NoFAQ": "Tez-tez verilən suallar yoxdur", + "NoAnswer": "Cavab yoxdur", + "FaqId": "FAQ ID", + "tooltipEditFaq": "Cavabı redaktə edin", + "DeleteFaq": "Cavabı silin", + "TheFaqWithID": "Id ilə tez-tez verilən suallar", + "WillBeDeleted": "silinəcək", + "modalDeleteFaqWithId": "İd ilə tez-tez verilən sualları silin", + "AreYouSure": "Bu niyyəti silmək istədiyinizə əminsiniz?", + "Confirm": "Təsdiq edin", + "ImportCsvFile": "CSV faylını idxal edin", + "ColumnsSeparatedWith": "Sütunlar ayrılır:", + "DelimiterOptionMustBe": "Ayırıcı seçimi bir simvol uzunluğunda olmalıdır", + "ChooseFile": "Choose file", + "UploadCsv": "CSV yükləyin", + "Completed": "Tamamlandı", + "FaqsSuccessfullyUploaded": "Tez-tez verilən suallar uğurla yükləndi", + "AnErrorOccurredDuringTheUpload": "Yükləmə zamanı xəta baş verdi", + "AnErrorOccurredWhilDeletingTheAnswer": "Cavab silinərkən xəta baş verdi", + "AnswerSuccessfullyDeleted": "Cavab uğurla silindi", + "Continue": "Davam et" + }, + "FaqEditAddPage": { + "AddFaq": "Cavab əlavə et", + "EditFaq": "Cavabı Redaktə et", + "Question": "Sual", + "Answer": "Cavab verin", + "CreateFaq": "Cavab Yaradın", + "UpdateFaq": "Cavabı yeniləyin", + "FaqAttributes": "Cavab atributları", + "FaqID": "Cavab ID", + "CreationDate": "Yaradılma tarixi", + "TheRequestWillBeAssignedToAHumanAgent": "Departamentin qaydalarına əməl edərək söhbəti avtomatik olaraq insan agentinə köçürmək üçün “Cavab ver” mətn sahəsinə sonuncu sətir kimi '\\agent' daxil edin. İnsan təhvil verilməsi haqqında daha çox", + "DisplayTheButtonWithNameButton_1": "düyməni göstərin sintaksisi: Cavab mətninin yeni sətirində bir boşluqdan sonra '*' işarəsindən, sonra düymənin mətnindən istifadə edin. Nümunəyə baxın", + "DisplayTheImageWithTheSpecifiedURL": "göstərilən URL ilə şəkli göstərin. Nümunəyə baxın", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "xarici webhook-u göstərilən son nöqtəyə çağırın", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Sual", + "Answer": "Cavab verin", + "EnterTheQuestion": "Sualı daxil edin", + "RunTest": "Testi işə salın", + "HideScore": "Hesabı gizlədin" + }, + "DepartmentsPage": { + "AddDepartment": "Şöbə əlavə edin", + "CreationDate": "Yaradılma tarixi", + "CreatedThe": "yaratdı", + "Status": "Vəziyyət", + "Visible": "Görünən", + "Hidden": "Gizli", + "NoDept": "Şöbə yoxdur", + "ActivatedBot": "aktivləşdirilib:", + "OnlyBot": "(yalnız bot)", + "NoBotActivated": "no AI agent", + "Group": "qrup:", + "TheGroupHasBeenTrashed": "qrup zibil oldu", + "AllUsers": "Bütün komanda yoldaşları", + "DeleteDepartment": "Şöbəni silin", + "DeleteDepartmentWithId": "ID ilə şöbə:", + "WillBeDeleted": "silinəcək", + "AreYouSure": "Şöbəni silmək istədiyinizə əminsiniz ", + "Confirm": "Təsdiq edin", + "tooltipDeleteDept": "Şöbəni silin", + "tooltipEditDept": "Redaktə şöbəsi", + "VisibleColumnTooltip": "Yalnız ən azı iki departamentin görünmə statusu \"Görünür\" olaraq təyin olunarsa, onlar vidcetin şöbə seçim menyusunda göstəriləcək.", + "DepartmentsAreAGreatWayToSeparateChats": "Şöbələr söhbətləri və komanda yoldaşlarını məntiqi dəstək qruplarına ayırmaq üçün əla yoldur", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "İstifadəçilərin suallarına ən yaxşı cavab verə bilən istifadəçiləri komandaya yönləndirin.", + "DeptId": "Departament ID" + }, + "DeptsAddEditPage": { + "AddDept": "Şöbə əlavə edin", + "EditDept": "Redaktə şöbəsi", + "DeptName": "Şöbə adı", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Botu aktivləşdirin", + "BotOnly": "Yalnız bot", + "SetRoutingRules": "Agentlərin öhdəliyi üçün marşrutlaşdırma qaydalarını təyin edin", + "ErrorGroupId": "Xəta: qrup id", + "AllUsers": "Bütün komanda yoldaşları", + "Trashed": "zibil oldu", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "yeni qrup yaradın", + "SelectAnExistingOne": "mövcud olanı seçin və ya", + "CreateDept": "Şöbə yaradın", + "UpdateDept": "Yeniləmə şöbəsi", + "Description": "Təsvir", + "DeptId": "Departament ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Departament agentləri", + "AssignTo": "təyin edin", + "AutomaticallyAssign": "Daxil olan söhbətləri avtomatik olaraq Onlayn agentlərə təyin edin.", + "AgentsAreNotified": "Agentlər xidmət edilməyənlərdən çatları əl ilə alacaq.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Şöbə uğurla silindi", + "DeleteDeptError": "Şöbəni silərkən xəta baş verdi", + "CreateDeptSuccess": "Şöbə uğurla yaradıldı", + "CreateDeptError": "Şöbə yaradılarkən xəta baş verdi", + "UpdateDeptSuccess": "Şöbə uğurla yeniləndi", + "UpdateDeptError": "Şöbəni yeniləyərkən xəta baş verdi" + } + }, + "VisitorsPage": { + "UnservedRequests": "Təyin edilməmiş söhbətlər", + "ServedRequests": "Təyin edilmiş söhbətlər", + "ActiveRequests": "Aktiv söhbətlər", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Defolt", + "Requester": "Müraciət edən", + "Message": "Mesaj", + "AssignedTo": "təyin edilmişdir", + "Archive": "Arxiv", + "Resolve": "Həll et", + "tootipArchiveRequest": "Söhbəti bağlayın", + "NoVisitor": "Aktiv ziyarətçi yoxdur", + "ClickHereToSimulate": "Ziyarətçini simulyasiya etmək üçün bura klikləyin", + "SimulateVisitor": "Ziyarətçini simulyasiya edin", + "RequestId": "Söhbət İD:", + "RequesterId": "Müraciət İD:", + "Close": "Yaxın", + "Enter": "Daxil edin", + "Loading": "Yüklənir", + "ArchiveRequest": "Arxiv söhbəti", + "TheRequestWithId": "id ilə söhbət:", + "WillBeArchived": "arxivləşdiriləcək", + "AreYouSure": "Seçilmiş söhbəti arxivləşdirmək istədiyinizə əminsiniz?", + "Note": "qeyd: qapalı söhbətlər Tarixçəyə köçürülür", + "Completed": "Tamamlandı", + "RequestArchived": "Söhbət arxivləşdirildi", + "AnErrorHasOccurred": "Söhbəti arxivləşdirərkən xəta baş verdi", + "AnErrorHasOccurredLeavingTheChat": "Çatı tərk edərkən xəta baş verdi", + "Continue": "Davam et", + "Reassign": "Yenidən təyin edin", + "SelectTheUserToWhom": "Söhbəti başqa komanda yoldaşına təyin edin", + "SelectTheDeptsToWhom": "Söhbəti başqa şöbəyə təyin edin", + "ReassignRequestTo": "Söhbəti yenidən təyin edin", + "ReassignRequest": "Söhbəti yenidən təyin edin", + "AssignRequest": "Söhbət təyin edin", + "AddAgent": "Komanda yoldaşı əlavə edin", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Yenidən təyin edin:", + "AssignTo": "Təyin edin:", + "TheRequestWillBeReassignedTo": "Söhbət yenidən təyin olunacaq", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Söhbəti tərk edin", + "Leave": "tərk et", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "Çatı tərk etdiniz", + "AuthenticatedUser": "Doğrulanmış İstifadəçi", + "ViewRequestDetails": "Söhbət təfərrüatlarına baxın", + "Open": "Açıq" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Söhbətin mesajları", + "Messages": "Mesajlar", + "RequestAttributes": "Söhbətin Atributları", + "RequestDetails": "Söhbət təfərrüatları", + "Details": "Təfərrüatlar", + "Enter": "Söhbətə qoşulun", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Söhbəti açın", + "Loading": "Yüklənir", + "Archive": "Arxiv", + "Close": "Yaxın", + "CloseTheRequest": "Arxiv söhbəti", + "ForwardTheRequest": "irəli söhbət", + "RequestClosed": "Söhbət arxivləşdirildi", + "InternalRequestClosed": "Bilet arxivləşdirildi", + "RequestResolved": "Söhbət həll olundu", + "InternalRequestResolved": "Bilet həll olundu", + "Resolved_M": "Həll olundu", + "Resolved_F": "Həll olundu", + "Subject": "Mövzu", + "WasServedBy": "tərəfindən xidmət edilirdi", + "RequestUnserved": "Söhbət təyin edilmədi", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Bilet təyin edilmədi", + "RequestServedBy": "Söhbət təyin edildi", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Bilet təyin edildi", + "ConversationAssignedToYou": "Söhbət sizə təyin edildi", + "TicketAssignedToYou": "Bilet sizə təyin edildi", + "RequestId": "Söhbət İD", + "Date": "Tarix", + "Requester": "Müraciət edən", + "RequesterName": "Müraciət edənin adı", + "RequesterId": "Müraciət edənin İD", + "ChatFormUserName": "İstifadəçi adı", + "ChatFormUserEmail": "E-poçt", + "DepartmentName": "şöbəsi", + "Rating": "Reytinq", + "RatingMessage": "Reytinq mesajı", + "DepartmentId": "Departament ID", + "SourcePage": "Mənbə", + "Agents": "Agentlər", + "NoAgent": "Agent yoxdur" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Teqlər", + "Tag": "Tag", + "TagName": "Tag adı", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Etiket əlavə edin", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Etiketi silin", + "TypeALabelAndPressEnter": "Bir etiket yazın və Enter düyməsini basın", + "YouHaveNotAddedAnyTags": "Siz heç bir teq əlavə etməmisiniz", + "DoYouReallyWantToCancelTheTag": "Həqiqətən etiketi silmək istəyirsiniz", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Qırmızı", + "orange": "Narıncı", + "yellow": "Sarı", + "green": "Yaşıl", + "blue": "Mavi", + "violet": "Bənövşə" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Teq uğurla yaradıldı", + "CreateLabelError": "Teq yaratarkən xəta baş verdi", + "DeleteLabelSuccess": "Teq uğurla silindi", + "DeleteLabelError": "Teq silinərkən xəta baş verdi", + "UpdateLabelSuccess": "Teq uğurla yeniləndi", + "UpdateLabelError": "Teq yenilənərkən xəta baş verdi", + "AddLabelSuccess": "Etiket uğurla əlavə edildi", + "AddLabelError": "Teq əlavə edilərkən xəta baş verdi" + } + }, + "Notes": { + "Notes": "Qeydlər", + "AddNote": "Qeyd əlavə et", + "AddANote": "Qeyd əlavə et...", + "DeleteNote": "Qeydi silin", + "DoYouReallyWantToCancelTheNote": "Həqiqətən qeydi ləğv etmək istəyirsiniz", + "NotificationMsgs": { + "CreateNoteSuccess": "Qeyd uğurla yaradıldı", + "CreateNoteError": "Qeyd yaratarkən xəta baş verdi", + "DeleteNoteSuccess": "Qeyd uğurla silindi", + "DeleteNoteError": "Qeydi silərkən xəta baş verdi" + } + }, + "HistoryPage": { + "Requester": "Müraciət edən", + "Message": "Mesaj", + "NoRequests": "Söhbət yoxdur", + "RequestId": "Söhbət İD:", + "RequesterId": "Müraciət İD:", + "Close": "Yaxın", + "ContainsTheWords": "Sözləri ehtiva edir", + "SearchByWordsOrByTicketID": "Sözlər və ya bilet ID-si ilə axtarın (məsələn, #123)", + "FilterByDepartment": "şöbəsi", + "AllDepts": "Bütün şöbələr", + "Agent": "Agent", + "AllAgents": "Bütün agentlər", + "DateRange": "Tarix Aralığı", + "ClearSearch": "Axtarışı silin", + "HistoryIsOnlyAvailableForThePast14Days": "Tarixçə yalnız son 14 gün üçün əlçatandır", + "ForUnlimitedChatHistory": "limitsiz söhbət tarixçəsi əldə etmək" + }, + "Trigger": { + "Trigger": "Tetikler", + "TriggerList": "Tətik siyahısı", + "AddTrigger": "Tətik əlavə edin", + "EditTrigger": "Tətiyi redaktə edin", + "TriggerName": "Tətik adı", + "TriggerListDescription": "Təsvir", + "TriggerListActivated": "Aktivləşdirilib", + "Return": "Qayıt", + "NoTrigger": "Tətik yoxdur", + "Completed": "Tamamlandı", + "Processing": "Emal edilir...", + "TheTriggerHasBeenAdded": "Trigger uğurla əlavə edildi", + "TheTriggerHasBeenUpdated": "Trigger uğurla yeniləndi", + "Continue": "Davam et", + "ModalDeleteTriggerTitle": "Tətiyi silin", + "AreYouSureDeleteTrigger": "Tətiyi silmək istədiyinizə əminsiniz", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Bütün sahələri tərtib edin", + "ERROR_ConditionTypeInNull": "ERROR!! Tətik aktivləşdirilməsi üçün bir şərt seçin ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Tətik aktivləşdirilməsi üçün bütün şərtləri seçin", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Tətiklənəcək hərəkəti seçin", + "ErrorMessage": "Zəhmət olmasa, yadda saxlamazdan əvvəl səhvləri düzəldin", + "ErrorMessageServer": "Server xətası baş verdi", + "Add_Edit": { + "TriggerStatus": "Tətik statusu", + "TriggerENABLED": "Aktivdir", + "TriggerDISABLED": "Əlil", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Tətik statusunu təyin edin. Defolt olaraq o, AKTİV olaraq təyin edilib", + "SetTheStatusOfTrigger": "Tətik statusunu təyin edin.", + "ByDefaultIsSetToENABLED": "Varsayılan olaraq, Aktiv olaraq təyin edilmişdir", + "TriggerName": "ad", + "TriggerRequiredFieldError": "tələb olunan sahə", + "Description": "Təsvir", + "CustomizeTrigger": "Tətiyi fərdiləşdirin", + "RunTrigger": "Tətiyi işə salın", + "ResetToDefaults": "Defoltlara sıfırlayın", + "RunTrigger_dropdownElements": { + "Placeholder": "Aktivləşdirmə üsulunu seçin", + "WhenRequestChat": "Ziyarətçi söhbət tələb etdikdə", + "WhenMessageIsSent": "Söhbət mesajı göndərildikdə", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "İstifadəçi daxil olduqda", + "NewEvent": "Yeni hadisə" + }, + "CheckConditions": "Şərtləri yoxlayın", + "CheckConditions_dropdownElements": { + "Placeholder": "Aktivləşdirmə şərtlərini seçin", + "CheckAllConditions": "Aşağıdakı şərtlərin hamısını yoxlayın", + "CheckAnyConditions": "Aşağıdakı şərtlərdən hər hansı birini yoxlayın" + }, + "ConditionPlaceholder": "Şərti seçin", + "CompileAllField_error": "Bütün sahəni tərtib edin", + "PerformFollowingActions": "Aşağıdakı hərəkətləri yerinə yetirin", + "ActionPlaceholder": "Fəaliyyət seçin", + "CreateTriggerButton": "Tətik yaradın", + "UpdateTriggerButton": "Dəyişiklikləri yadda saxla", + "CancelButton": "Ləğv et", + "ConditionNotifyError": "Aktiv tetikleyici üçün ən azı 1 şərt olmalıdır", + "ActionNotifyError": "Tətik üçün yerinə yetirmək üçün ən azı 1 fəaliyyət mövcud olmalıdır" + }, + "MessagePlaceholder": "Mesaj", + "ServerError": "Data yüklənərkən xəta baş verdi", + "DeleteServerError": "Tətiyi silərkən xəta baş verdi", + "DeleteTriggerSuccess": "Trigger uğurla silindi", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Mesaj məlumatı", + "RequestInformation": "Söhbət məlumatı", + "VisitorInformation": "Ziyarətçi məlumatı", + "PageInformation": "Səhifə məlumatı", + "SoftwareOfVisitor": "Ziyarətçinin proqram təminatı/kompüteri", + "ChatInformation": "Çatla əlaqəli məlumatlar" + }, + "label_key": { + "VisitorSearchTerm": "Mesaj mətni", + "VisitorName": "Əlaqə adı", + "VisitorMail": "Ziyarətçi poçtu", + "VisitorDepartment": "Ziyarətçi şöbəsi", + "VisitorReferrer": "Ziyarətçi yönləndirici (Müştəri)", + "VisitorURL": "Ziyarətçi səhifəsinin URL-i", + "VisitorPageTitle": "Ziyarətçi səhifəsinin başlığı", + "VisitorBrowser": "Ziyarətçi brauzeri", + "VisitorPlatform": "Ziyarətçi platforması", + "Department": "şöbəsi", + "VisitorServed": "Ziyarətçi xidmət etdi", + "VisitorFirstText": "İlk mesaj mətni", + "VisitoruserAgent": "Ziyarətçi istifadəçi agenti", + "VisitoruserAgentAvailable": "Mövcud agentlərin sayı", + "NumberOfParticipatingBot": "İştirak edən botların sayı", + "DepartmentHasBot": "Şöbənin botu var", + "OfficesAreOpen": "Ofislər açıqdır", + "RequestStatus": "Söhbət statusu", + "ChannelName": "Kanal adı", + "VisitorCountryRegion": "Dil", + "VisitorCountryCode": "Ziyarətçi ölkə kodu", + "VisitorCountryName": "Ziyarətçi ölkə adı" + }, + "placeholder": { + "SelectDepartment": "Şöbə seçin", + "SelectStatus": "Vəziyyəti seçin", + "SelectLanguage": "Dil seçin" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Ziyarətçi məlumatı", + "PageInformation": "Səhifə məlumatı", + "SoftwareOfVisitor": "Ziyarətçinin proqram təminatı/kompüteri", + "ChatInformation": "Çatla əlaqəli məlumatlar", + "ChannelInformation": "Kanal məlumatı", + "LocationVisitor": "Ziyarətçinin dili" + }, + "label_key": { + "VisitorSearchTerm": "Mesaj mətni", + "VisitorName": "Ziyarətçi adı", + "VisitorMail": "Ziyarətçi e-poçtu", + "VisitorFirstText": "İlk mesaj mətni", + "VisitorDepartment": "Ziyarətçi şöbəsi", + "VisitorReferrer": "Ziyarətçi yönləndirici (Müştəri)", + "VisitoruserAgent": "Ziyarətçi istifadəçi agenti", + "VisitoruserAgentAvailable": "Mövcud agentlərin sayı", + "NumberOfParticipatingBot": "İştirak edən botların sayı", + "VisitorURL": "Ziyarətçi səhifəsinin URL-i", + "VisitorPageTitle": "Ziyarətçi səhifəsinin başlığı", + "VisitorBrowser": "Ziyarətçi brauzeri", + "VisitorPlatform": "Ziyarətçi platforması", + "Department": "şöbəsi", + "DepartmentHasBot": "Şöbənin botu var", + "OfficesAreOpen": "Ofislər açıqdır", + "VisitorServed": "Ziyarətçi xidmət etdi", + "RequestStatus": "Söhbət statusu", + "ChannelName": "Kanal adı", + "VisitorCountryRegion": "Dil", + "VisitorCountryCode": "Ziyarətçi ölkə kodu", + "VisitorCountryName": "Ziyarətçi ölkə adı" + }, + "placeholder": { + "SelectDepartment": "Şöbə seçin", + "SelectStatus": "Vəziyyəti seçin", + "SelectLanguage": "Dil seçin" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Ziyarətçi məlumatı", + "PageInformation": "Səhifə məlumatı", + "SoftwareOfVisitor": "Ziyarətçinin proqram təminatı/kompüteri", + "ChatInformation": "Çatla əlaqəli məlumatlar" + }, + "label_key": { + "VisitorName": "Ziyarətçi adı", + "VisitorLastName": "Ziyarətçi soyadı", + "VisitorMail": "Ziyarətçi poçtu" + }, + "placeholder": { + "SelectDepartment": "Şöbə seçin", + "SelectStatus": "Vəziyyəti seçin" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Ziyarətçi məlumatı" + }, + "label_key": { + "EventName": "Tədbirin adı", + "EventCode": "Hadisə kodu", + "EventSourcePage": "Mənbə səhifəsi" + }, + "placeholder": { + "SelectDepartment": "Şöbə seçin", + "SelectStatus": "Vəziyyəti seçin" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Bərabərdir", + "NotEqual": "Bərabər deyil", + "Contains": "ehtiva edir", + "NotContain": "Tərkibində yoxdur", + "GreatherThan": "-dən böyük", + "LessThan": "Daha az", + "GreaterEqualThan": "Daha böyük və ya bərabərdir", + "LessEqualThan": "Daha az və ya bərabərdir", + "HasOwnProperty": "Botu var", + "NotHasOwnProperty": "Botu yoxdur" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Ziyarətçiyə mesaj göndərin", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Şöbəyə təyin edin", + "ReAssignToSameDep": "Eyni şöbəyə yenidən təyin edin", + "RequestUpdateStatus": "Söhbətin statusunu dəyişir", + "RequestClose": "Söhbəti bağlayın", + "RequestReopen": "Söhbəti yenidən açın", + "RequestParticipantsJoin": "Söhbətə agent və ya bot əlavə edir", + "RequestParticipantsLeave": "Söhbətdən agent və ya botu silin", + "LaunchBot": "Botu işə salın", + "RequestCreate": "Söhbət yaradın", + "AssignLabel": "Etiket təyin edin", + "LaunchDeptBot": "Departament botunu işə salın" + }, + "placeholder": { + "NameAgent": "Agent adı", + "SelectDepartment": "Şöbə seçin", + "SelectStatus": "Vəziyyəti seçin", + "SelectAgent": "Agent və ya botu seçin", + "SelectBot": "Botu seçin", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Skripti kopyalayın", + "TestThisCode": "Bu kodu sınayın!", + "TestTheWidget": "Vidceti sınayın!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Ziyarətçilərinizlə söhbət etmək üçün lütfən, vidceti veb saytınıza yerləşdirin.", + "CopyTheFollowingScript...": "Aşağıdakı skripti kopyalayın və veb saytınızın HTML mənbəyinə daxil edin ", + "OrAddItWith...": "və ya əlavə edin", + "HereHow": "Budur necə.", + "IncludeThePreChatForm_1": "Pre-Chat formasını daxil edin", + "ActivateThePreChatForm": "Pre-Chat formasını aktivləşdirin", + "PreChatForm": "Ön-Söhbət forması", + "RequiresVisitorsToCompleteForm": "Söhbətə başlamazdan əvvəl ziyarətçilərdən formanı (tam ad və e-poçt) doldurmağı tələb edir", + "IncludeTheCalloutTimer_1": "CALLOUT TIMER əlavə edin: ", + "MakeTheFirstStep": "Ziyarətçiləri söhbətə dəvət etməklə söhbətə doğru ilk addımı atın", + "CalloutTimer": "Taymer", + "WhenDisabled": "deaktiv edildikdə, istifadəçi başlatma düyməsini kliklədikdə söhbət pəncərəsi açıq olacaq", + "CalloutDisabled": "Çağırış deaktiv edilib", + "OpensTheChatImmediately": "Zəngi dərhal açır", + "OpensTheChatAfter": "sonra Zəngi açır", + "Seconds": "saniyə", + "CalloutTitle": "Başlıq", + "CustomizeTheCalloutTitle": "Çağırış başlığını fərdiləşdirin", + "CalloutMsg": "Mesaj", + "CustomizeTheCalloutMsg": "Zəng mesajını fərdiləşdirin", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "aşağı sağ", + "BottomLeft": "aşağı sol", + "AlignsTheWidgetToThe": "widgetı uyğunlaşdırır", + "OfTneWindow": "pəncərədən", + "LearnMore": "İnteqrasiyalarımız haqqında ətraflı məlumat əldə edin", + "Here": "burada", + "TheWebSDKguide": "Veb SDK bələdçisi" + }, + "right": "aşağı sağ", + "left": "aşağı sol", + "ScriptPage": { + "EnterYourScript": "Skriptinizi daxil edin", + "EnterYourScriptHere": "Skriptinizi bura daxil edin", + "Save": "Yadda saxla" + }, + "VerifyEmailPage": { + "VerifyEmail": "E-poçtu təsdiqləyin", + "EmailVerificationFailed": "E-poçtun doğrulanması uğursuz oldu", + "YourEmailHasSuccess": "E-poçtunuz uğurla təsdiqləndi", + "GoToCONSOLE": "KONSOLA KEÇİN" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "İcazəsiz giriş!", + "OopsYouDontHave": "Vay! Bu səhifəyə daxil olmaq üçün icazəniz yoxdur.", + "OopsYoudontBelongToTheProject": "Vay! Deyəsən, siz bu layihəyə aid deyilsiniz." + }, + "HoursPage": { + "TheProject": "Layihə ", + "IsSettedTo": "təyin edilir:", + "YouAreCurrentlyAt": "Hazırda buradasınız:", + "SetProjectToYourTimeZone": "Layihəni vaxt zonanıza təyin edin", + "TheProjectIsAlreadySettedOnYourTZ": "layihə artıq sizin saat qurşağınızda qurulub", + "CurrentTimezone": "cari saat qurşağı", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "söhbətlər agentlərə onların mövcudluq statusuna əsasən təyin ediləcək", + "Day": "Gün", + "Status": "Vəziyyət", + "Morning": "İlk interval", + "Afternoon": "İkinci interval", + "Opened": "OPEN", + "Closed": "BAĞLI", + "From": "From", + "To": "Kimə", + "UpdateHours": "Updating operating hours...", + "Processing": "Emal edilir...", + "Completed": "Tamamlandı", + "OperatingHoursSuccessfullyUpdated": "İş saatları uğurla yeniləndi", + "AnErrorHasOccurred": "İş saatları yenilənərkən xəta baş verdi", + "ErrorSelectTheProjectTimezone": "Layihənin vaxt qurşağını seçin", + "Continue": "Davam et", + "UpgradeYourAccountToSetTeamOfficeHours": "Komandanın iş saatlarını təyin etmək və agentlərinizin nə vaxt işlədiyini ziyarətçilərə bildirmək üçün hesabınızı təkmilləşdirin!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "bazar günü", + "Monday": "bazar ertəsi", + "Tuesday": "çərşənbə axşamı", + "Wednesday": "çərşənbə", + "Thursday": "cümə axşamı", + "Friday": "cümə", + "Saturday": "şənbə", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analitika", + "HeatMapTitle": "Günün hər saatında söhbətlər", + "PanoramicaComponentTitle": "Ümumi baxış", + "MetricsComponentTitle": "Metriklər", + "Metrics": { + "Requests": "Söhbətlər", + "Sentiment": "Hiss", + "ResponseTime": "Cavab vaxtı", + "ConversationLenght": "Söhbətin uzunluğu", + "Satisfaction": "Məmnuniyyət", + "Events": "Hadisələr" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real vaxt", + "AvgTimeTitle": "Orta Vaxt Monitorinqi", + "MedianResTimeClock": "Median Cavab Vaxtı", + "ResponseAVGtime": "Komandanızın ümumi Median Cavab Vaxtı ", + "ConvDurationTitle": "Söhbət Uzunluğunun Monitorinqi", + "MedianConvClock": "Orta söhbət uzunluğu", + "ResponseDurationtime": "Komandanızın ümumi Median Söhbət Uzunluğu ", + "RequestChartTitle": "Son Söhbətlərin Sayı ", + "FilterReport": "Filtr hesabatı", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Günlər", + "FilterByWeek": "həftələr", + "FilterByMonth": "aylar", + "FilterBy": "Filtr edin", + "Last": "Son", + "Milliseconds": "Milisaniyələr", + "Seconds": "Saniyələr", + "Second": "İkinci", + "Minutes": "Dəqiqələr", + "Minute": "Dəqiqə", + "Hours": "Saatlar", + "Hour": "Saat", + "Days": "Günlər", + "Day": "Gün", + "Month": "ay", + "Months": "aylar", + "Year": "il", + "Years": "İllər", + "DataRangeRequest": "Məlumat diapazonu ", + "RealTimeMonitoring": "Real vaxt rejimində monitorinq", + "SentimentTitle": "Müştəri məmnuniyyəti", + "SentimentHEART": "Orta Müştəri Məmnuniyyəti", + "SentimentMedianValueHEART": "Komandanızın ümumi Orta Müştəri Məmnuniyyəti:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Müştərilərlə etdiyiniz söhbətləri izləmək üçün hesabınızı təkmilləşdirin", + "DailyMedianResponseTime": "Gündəlik Median Cavab Vaxtı Son", + "DailyConvDurationTime": "Ən Son Orta Gündəlik Söhbət Müddəti", + "VisitorsComponentTitle": "Ziyarətçilər", + "Visitors": { + "NumberOfVisitors": "Unikal ziyarətçilərin sayı", + "VisitorsChartTitle": "Sonuncu unikal ziyarətçilərin sayı " + }, + "MessagesComponentTitle": "Mesajlar", + "Messages": { + "MessagesChartTitle": "Sonuncu Mesajların Sayı", + "NumberOfMessages": "Mesajların sayı", + "NoMessagesValue": "Komandanız hələ heç bir mesaj almayıb" + }, + "SatisfactionComponentTitle": "Məmnuniyyət Monitorinqi", + "Satisfaction": { + "SatisfactionStar": "Orta Məmnuniyyət", + "StatisfactionValueLabel": "Komandanızın orta reytinqi belədir ", + "NoSatisfactionValue": "Komandanız hələ heç bir reytinq almayıb.", + "DailySatisfactionTrend": "Sonuncunun məmnuniyyətinin gündəlik tendensiyası" + }, + "Events": { + "EventsMonitoring": "Hadisələrin monitorinqi", + "EventsChartTitle": "Son Hadisələrin Sayı", + "AllEvents": "Bütün Hadisələr" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "söhbət həmişəlik silinəcək", + "SelectedRequestsWillBePermanentlyDeleted": "seçilmiş söhbətlər həmişəlik silinəcək", + "Done": "Bitdi!", + "TheRequestWasSuccessfullyDeleted": "söhbət uğurla silindi", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} söhbət uğurla silindi", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} söhbət uğurla silindi\n\nDiqqət, {{ num_conv_exc}} söhbət silinmədi", + "ErrorDeleting": "Silinmə xətası!", + "PleaseTryAgain": "Zəhmət olmasa bir daha cəhd edin" + }, + "MoveToTrash": "Zibil qutusuna köçürün", + "_Active": "aktiv", + "TrashContacts": "Kontaktları zibil qutusu", + "inTheTrash": "zibil qutusunda", + "CloseTrash": "Zibil qutusunu bağlayın", + "SearchInTrash": "Zibil qutusunda axtarın", + "Done": "Bitdi", + "TheContactWillBePermanentlyDeleted": "əlaqə həmişəlik silinəcək", + "ErrorDeleting": "Silinmə xətası!", + "PleaseTryAgain": "Zəhmət olmasa bir daha cəhd edin", + "TheContactWasSuccessfullyDeleted": "kontakt uğurla silindi", + "YouCannotDeleteThisContact": "Siz bu kontaktı silə bilməzsiniz, çünki onunla əlaqəli söhbətlər var", + "MoveTheContactToTheTrash": "{{ contactname }} kontaktı zibil qutusuna daşınsın?", + "MoveTheContactToTheTrashNoName": "Kontakt zibil qutusuna daşınsın?", + "TheContactHasBeenMovedToTheTrash": "Kontakt zibil qutusuna atıldı", + "TheRequestHasBeenMovedToHistory": "söhbət tarixə köçürüldü", + "AnErrorHasOccurredArchivingTheRequest": "Söhbəti arxivləşdirərkən xəta baş verdi", + "RestoreContact": "əlaqəni bərpa edin", + "NoProjects": "Layihə yoxdur", + "RelatedKnowledgeBase": "Əlaqədar Bilik Bazası", + "LoadBrandError": "Brendinizi yükləyərkən xəta baş verdi. Xəta kodu:", + "OperatingHoursAreEnabled": "İş saatları aktivdir", + "OperatingHoursAreDisabled": "İş saatları qeyri-aktivdir", + "HumanAgentsOnly": "Yalnız İnsan Agentləri", + "BotsOnly": "Yalnız Botlar", + "AnErrorOccurredWhileSendingTheEmail": "E-poçt göndərilərkən xəta baş verdi", + "UserNotFound": "İstifadəçi tapılmadı", + "SystemTrigger": "Sistem tetikleyicisi", + "CustomTrigger": "Fərdi tetikleyici", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "Optimal şəkil ölçüsü 78px x 78px-dir", + "PNGorGIFwithTransparentBackgroundWorksBest": "Şəffaf fonu olan PNG və ya GIF ən yaxşı işləyir", + "HowWorks": "{{ helpdoc }} necə işləyir", + "HowTriggersWorks": "Tətiklər necə işləyir", + "ThisScreenDisplayAMaximumOf100RealTime": "bu səhifə maksimum 100 real vaxt söhbətini göstərir. Bütün söhbətlərə baxmaq və ya daha təkmil axtarış üçün bura klikləyin.", + "AllConversations": "Bütün Söhbətlər", + "FilterFor": "üçün filtr", + "NotInRealTime": "real vaxtda deyil", + "ResetFilters": "Filtrləri sıfırlayın", + "AppliedFilters": "Tətbiq olunan Filtrlər", + "Ticket": "Daxili sorğu", + "EnableDisable": "Aktivləşdirin / söndürün", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Abunəlik əlavə edin", + "Subscriptions": "Abunəliklər", + "NoWebhookSubscriptions": "Webhook abunələri yoxdur", + "CreateSubscription": "Abunə yaradın", + "UpdateSubscription": "Abunəliyi yeniləyin", + "RequiredFiled": "*Tələb olunan sahə", + "SelectEvent": "Tədbir seçin", + "SharedSecretGenerated": "Webhook Gizli Yaradıldı", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Bu sizin ortaq sirrinizdir", + "Copy": "Kopyalayın", + "NoteThatWillBeDisplayedOnce": "Qeyd edək ki, bu paylaşılan sirr yalnız bir dəfə göstəriləcək", + "ConfirmSubscriptionDeleteTitle": "Abunəliyi silin", + "ConfirmSubscriptionDeleteBody": "Abunəlikdən çıxmaq istədiyinizə əminsiniz? Bu hərəkət geri dönməzdir.", + "ConfirmButton": "Təsdiq edin", + "CancelButton": "Ləğv et", + "MoreInfoWebhook": "Webhook haqqında ətraflı məlumat üçün müraciət edin ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Abunəliyi silərkən xəta baş verdi", + "DeleteSubscriptionSuccess": "Abunəlik uğurla silindi", + "CreateSubscriptionSuccess": "Abunəlik uğurla yaradıldı", + "CreateSubscriptionError": "Abunəlik yaradılarkən xəta baş verdi", + "UpdateSubscriptionSuccess": "Abunəlik uğurla yeniləndi", + "UpdateSubscriptionError": "Abunəliyi yeniləyərkən xəta baş verdi", + "ShowSecretError": "Gizli yaratma zamanı xəta baş verdi" + } + }, + "SoundEnabled": "Səs aktivdir", + "SoundDisabled": "Səs söndürüldü", + "NumberOfRequestsAssignedToMe": "Mənə təyin edilmiş söhbətin sayı", + "NumberOfUnservedRequests": "Təyin edilməmiş söhbətin sayı", + "User": "İstifadəçi", + "ProjectSelected": "Layihə seçildi", + "GoToNotRealTimeRequests": "real vaxtda olmayan söhbətlər səhifəsinə keçin", + "FilterBy": "Filtrlə", + "ConversationStatus": "Söhbət statusu", + "IntroGreetings": "Giriş salamları", + "ReplyTimeMsg": "Cavab vaxtı", + "SayHowSoonYourTeamUsuallyReplies": "Komandanızın adətən nə qədər tez cavab verdiyini söyləyin", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Bu mesaj komandanın orta cavab müddəti son 4 saat ərzində əlçatan olmadıqda görünəcək", + "DynamicallySharingAverageResponseTime": "Dinamik olaraq, komandanın orta cavab müddətini paylaşır", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Komandanın orta cavab müddəti mövcud deyilsə, kontaktlarınız bu mesajı görür", + "ConfigureWidget": "Vidceti konfiqurasiya edin", + "WidgetAppearanceAndDefaultLanguage": "Vidcetin görünüşü və defolt dili", + "AlwaysWithTheFollowingMessage": "Həmişə aşağıdakı mesajla", + "ReadyThemes": "Hazır mövzular", + "CustomColors": "Xüsusi rənglər", + "HeaderLogo": "Başlıq Logosu", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Xoş gəldin salamlar", + "OnlineOfflineGreetings": "Onlayn / Oflayn Salamlar", + "WidgetPreviewIsDisplayedIn": "Widget önizləməsi və aşağıdakı ifadələr hazırda göstərilir", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Başqa dildə fərdiləşdirmək üçün Çoxdilli bölmədə önizləməni dəyişdirin", + "ChangePreviewIn": "Önizləməni dəyişdirin", + "MultilanguageSection": "Çoxdilli bölmə", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "başqa dildə fərdiləşdirmək üçün", + "ViewServedRequestsMap": "Xəritədə baxın", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Təcrübəni fərdiləşdirin", + "WidgetSetUp": "Vidcet quruldu", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Orta cavab müddəti son dörd saatlıq söhbətlər üzrə hesablanır", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Əgər son dörd saat ərzində söhbət etməmisinizsə, istifadəçilərə cavab verəcəyinizi bildirəcəyik", + "AverageReplyTimeAvailable": "Orta cavab müddəti mövcuddur", + "AverageReplyTimeNotAvailable": "Orta cavab müddəti mövcud deyil", + "ReplyTimePlaceholder": "Cavab vaxtı yer tutucusu", + "LearnAboutAdvancedWidgetConfiguration": "Qabaqcıl vidjet konfiqurasiyası haqqında məlumat əldə edin", + "AddChatToYourWebsite": "Veb saytınıza söhbət əlavə edin", + "ChooseHowYouLikeToGetSetUp": "Necə qurmaq istədiyinizi seçin", + "WithJavascriptCode": "Javascript kodu ilə", + "WithGoogleTagManager": "Google Tag Manager ilə", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager Widget quraşdırmağın ən asan yoludur", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "lakin nəzərə alın ki, AdBlocker Google Tag Manger və Google Analytics-i bloklaya bilər, ona görə də ondan ehtiyatla istifadə edin", + "StartByCopyingTheFollowingScript": "Aşağıdakı skripti kopyalayaraq başlayın", + "OnceYouHaveCompletedYourChanges": "Dəyişikliklərinizi tamamladıqdan sonra veb saytınızı açın", + "YourWidgetShouldAppearInTheBottomRightCorner": "Vidcetiniz sağ alt küncdə görünməlidir", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "bu təlimatlara əməl edin", + "OpenYourWebsite": "Veb saytınızı açın", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Söhbətdən əvvəl formanı aktivləşdirərək söhbətə başlamazdan əvvəl ziyarətçinizdən onun adını və e-poçtunu soruşun. Əlavə məlumat tələb etmək üçün fərdi sahələri aktivləşdirin", + "MakeDefault": "Defolt et", + "CurrentlyDisplayedInThePreview": "Hazırda önizləmədə göstərilir", + "CurrentlySelected": "Hazırda seçilmişdir", + "Preview": "Önizləmə", + "SelectAPreview": "Önizləmə seçin", + "NoDefaultLanguageIsSetUp": "Defolt dil qurulmayıb", + "NoDefaultLanguage": { + "Warning": "Diqqət!", + "NoLanguagesAreSetUp": "Heç bir dil qurulmayıb", + "NoDefaultLanguageIsSetUp": "Defolt dil qurulmayıb", + "GoToMultilanguagePage": "Çoxdilli səhifəyə keçin", + "SetYourDefaultLanguageInTheMultilanguageSection": "Çoxdilli bölmədə standart dilinizi təyin edin", + "GoToMultilanguageSection": "Çoxdilli bölməyə keçin", + "toAddLanguagesToYourProject": "layihənizə dillər əlavə etmək üçün", + "Cancel": "Ləğv et" + }, + "ViewChatbot": "Söhbət robotuna baxın", + "ViewChatbots": "Çat botlarına baxın", + "AddYourFirstChatbot": "İlk chatbotunuzu əlavə edin", + "AddChatbot": "Bir chatbot əlavə edin", + "Hide": "Gizlət", + "OperatingHoursDisabled": "İş saatları qeyri-aktivdir", + "OperatingHoursEnabled": "İş saatları aktivdir", + "AdjustOperatingHours": "İş saatlarını tənzimləyin", + "TotalLeadsAcquired": "Alınan ümumi potensial", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Əlaqə siyahısına keçin", + "Last30DaysMessages": "Son 30 gün mesajları", + "Last30DaysConversations": "Son 30 günlük danışıqlar", + "Last7DaysConversations": "Son 7 günlük danışıqlar", + "Last30DaysVisitors": "Son 30 gündə unikal ziyarətçilər", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Son 30 gündə hadisələr", + "Last30DaysConversationsHandledByBots": "Son 30 günlük söhbətlər botlar tərəfindən idarə olunur", + "Last30DaysConversationsHandledByBotsPercentage": "Botlar tərəfindən idarə olunan son 30 günlük söhbətlərin faizi", + "FilterReportInAnalytics": "Analitikada hesabatı süzün", + "VisitorsOnYourPageInTheLast7Days": "Son 7 gündə səhifənizdə unikal ziyarətçilər", + "TakeAShortcut": "Qısayol çəkin", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Birbaşa İdarə Panelindəki ən populyar parametrlərə keçin", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Tətbiqlər və inteqrasiyalarla daha çox müştəri cəlb edin və saxlayın", + "EngageMoreCustomersWithAppsAndIntegrations": "Tətbiqlər və inteqrasiyalarla daha çox müştəri cəlb edin", + "ReadManageAssignAndReplyToCustomerConversations": "Müştəri söhbətlərini oxuyun, idarə edin, təyin edin və cavablandırın", + "Integrations": "İnteqrasiyalar", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Komanda yoldaşlarına baxın", + "AddNewTeammate": "Yeni komanda yoldaşı əlavə edin", + "InviteYourFirstTeammate": "İlk komanda yoldaşını dəvət et", + "Enabled": "Aktivdir", + "Disabled": "Əlil", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "Ən azı bir başqa şöbə mövcud olduğu və onun statusu \"Görünən\" olaraq təyin edildiyi üçün Defolt Marşrutlaşdırma deaktiv edilib", + "TheDefaulDeptIsDisabledBecause_2": "Ən azı bir başqa şöbə mövcud olduğu və onun statusu \"Görünən\" olaraq təyin edildiyi üçün Defolt Departament deaktiv edilib", + "TheDefaulDeptIsEnabledBecause": "Defolt Marşrutlaşdırma aktivdir, çünki başqa heç bir şöbə \"Görünür\"", + "TheDefaulDeptIsEnabledBecause_2": "Defolt şöbə və onun marşrutlaşdırma qaydaları aktivdir, çünki başqa heç bir şöbə \"Görünən\" deyil", + "WidgetDefaultLanguage": "Vidcetin defolt dili", + "WidgetStyle": "Vidcet üslubu", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Sehrbazın bu addımı sizi əsas quraşdırma ilə istiqamətləndirir. Siz widget parametrləri vasitəsilə istədiyiniz zaman vidcetin üslubunu, defolt dilini və daha çoxunu dəyişə bilərsiniz", + "DeptQuickTips_1": "Şöbələr təşkilatınız daxilində müxtəlif biznes bölmələridir.", + "DeptQuickTips_2": "Hər bir şöbənin öz agentləri, chatbotları və marşrutlaşdırma qaydaları ola bilər; bu sizə digər şöbələrinizdən asılı olmayaraq dəstək prosesini fərdiləşdirməyə imkan verir.", + "DeptQuickTips_3": "Defolt şöbə siz layihəni yaratdıqdan dərhal sonra yaradılır.", + "DeptQuickTips_4": "Bu şöbə silinə bilməz, lakin həmişə dəyişdirilə bilər.", + "DeptQuickTips_5": "Görünmə statusu görünən olaraq təyin edilmiş ən azı bir başqa şöbə varsa, Defolt şöbə avtomatik olaraq deaktiv ediləcək", + "DeptQuickTips_6": "Yalnız Defolt Departament mövcuddursa və ya görünmə statusu \"Görünməz\" olaraq təyin edilmiş başqa şöbələr varsa, ziyarətçilərin sorğuları Defolt Departamentin qaydalarına uyğun olaraq yönləndiriləcək.", + "DeptQuickTips_7": "Birdən çox şöbə varsa, lakin yalnız birində görünmə statusu \"Görünən\" olaraq təyin edilibsə, ziyarətçilərin sorğuları bu departamentin qaydalarına uyğun olaraq dolayı şəkildə yönləndiriləcək (sorğuları API vasitəsilə \"Görünməyən\" şöbələrə yönləndirmək hələ də mümkündür)", + "DeptQuickTips_8": "Ən azı iki departamentin görünmə statusu \"Görünür\" olaraq təyin edilərsə, ziyarətçilər müvafiq vidcet seçimi menyusu vasitəsilə sorğuların hansı şöbəyə yönləndiriləcəyini seçə biləcəklər.", + "Edit": "Edit", + "IsSetToVisible": "görünən vəziyyətə gətirilir", + "IsSetToNotVisible": "görünməmək üçün təyin edilir", + "LatestUpdates": "Ən son yeniləmələr", + "ReadMoreOnOurBlog": "Daha ətraflı bloqumuzda oxuyun", + "WhatsNew": "Nə yenilik var", + "ReadLatestUpdatesOnOurBlog": "Bloqumuzda ən son yeniləmələri oxuyun", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Siz artıq təyin olunmuş bu çata qoşulmaq üzrəsiniz", + "SmartAssign": "Ağıllı təyinat", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Sən əminsən?", + "YouHaveUnsavedChanges": "Saxlanmamış dəyişiklikləriniz var. OK düyməsini basın və bu dəyişiklikləri yadda saxlayın və ya geri qayıdıb bu dəyişiklikləri itirmək üçün Ləğv edin.", + "Cancel": "Ləğv et", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Yadda saxlamadan bu səhifədən uzaqlaşmaq istədiyinizə əminsiniz?" + }, + "GroupName": "Qrup adı", + "Suggested": "təklif etdi", + "GroupWithThisNameAlreadyExists": "Bu adda qrup artıq mövcuddur", + "EnterTheGroupName": "Qrup adını daxil edin (adətən şöbənin adı ilə eynidir)", + "TheNewGroupCreatedCanAlso": "Yaradılan yeni qrup istənilən başqa şöbəyə də təyin edilə bilər", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Son 30 gündəki söhbətlər", + "TotalConversations": "Ümumi söhbətlər", + "FilterConversations": "Söhbətləri süzün", + "HereHowCreateABot": "Budur, ilk chatbotunuzu necə konfiqurasiya edin", + "HereHowConnectYourDialogflowAgents": "Dialogflow agentinizi necə bağlamaq olar", + "ConnectToYourDialogflowAgent": "Dialogflow Agentinizə qoşulun", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Bu faylı necə yaratmağı öyrənmək üçün bu təlimatı izləyin", + "DoYouWantToSendImagesVideosButtonsAndMore": "Şəkillər, Videolar, Düymələr və daha çoxunu göndərmək istəyirsiniz?", + "FollowTheMicrolanguageGuide": "Mikrodil təlimatına əməl edin", + "Handoff": "Əlsiz", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Çatbot söhbəti zamanı insan agentinə təhvil vermək istəyirsiniz?", + "SimplyReplyAgentOnTheLastResponseLine": "Sadəcə sonuncu cavab sətirində '\\agent' cavabını verin", + "HereHowToHandoffToTheHumanAgent": "İnsan agentinə necə təhvil veriləcəyi budur", + "MessageChannel": "Kanal", + "AdvancedSearch": "Qabaqcıl axtarış", + "Refresh": "təzələmək", + "AllConversationsaveBeenArchived": "Bütün söhbətlər arxivləşdirilib", + "AddUser": "İstifadəçi əlavə edin", + "SelectRequester": "Müraciət edəni seçin", + "AddRequester": "Müraciət edən əlavə edin", + "SelectAssignee": "Təyinatçı seçin", + "GoToTheRequestDetails": "Sorğunun təfərrüatlarına keçin", + "CreateNewRequester": "Yeni sorğuçu yaradın", + "ConversationsFound": "Söhbətlər tapıldı", + "CreateTicketOnJira": "Jira-da bilet yaradın", + "TicketType": "Bilet növü", + "SelectTicketType": "Bilet növünü seçin", + "CreateJiraTicket": "Bilet yaradın", + "NameIsRequired": "Ad tələb olunur", + "NewRequesterCreatedSuccessfully": "Yeni sorğuçu uğurla yaradıldı", + "ViewRequesterDetails": "Müraciət edənin təfərrüatlarına baxın", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Yalnız sahibi roluna malik komanda yoldaşları hesabın planını idarə edə bilər", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Defolt rollar haqqında ətraflı məlumat əldə edin", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Qrup yaratmağı öyrənin", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Yeni söhbətlər üçün botları aktivləşdirin", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Botu aktivləşdirin", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Şöbə seçin", + "Ignore": "Məhəl qoyma", + "ActivateFor": "üçün aktivləşdirin", + "ActivateForBot": "Üçün botu aktivləşdirin", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "Heç bir şöbə bu botla əlaqəli deyil", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Webhook URL daxil edin", + "IntentName": "Niyyət adı", + "EnterIntentName": "Niyyət adını daxil edin", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Qabaqcıl chatbot üslubu: düymələr", + "StylingYourChatbotReplies": "Chatbot cavablarınızı tərtib edin", + "WebhookmentUrlMustBeAHttpsUrl": "Webhook URL-i https və ya http URL-i olmalıdır", + "WebhookmentUrlMustBeAValidUrl": "Webhook URL etibarlı URL olmalıdır", + "EnableWebhookCallForThisIntent": "Bu məqsəd üçün webhook zəngini aktivləşdirin", + "HideShowColumns": "Cədvəli fərdiləşdirin: sütunları gizlədin/göstərin", + "AnswerWithTheIntentNameAlreadyExists": "Niyyət adı {{ intent_name }} olan cavab artıq mövcuddur", + "HowToGenerateDialogflowGoogleCredentialsFile": "Dialogflow Google etimadnamə faylını necə yaratmaq olar", + "MicrolanguageGuide": "Mikrodil bələdçisi", + "HowHandlingImagesVideosButtonsAndMore": "Şəkillər, videolar, düymələr və s. necə idarə olunur", + "TheRequestWillBeReassignedToTheAgent": "Söhbət agentə yenidən təyin olunacaq", + "Type": "Növ", + "ThisChatHasBeenAbandonedBy": "Bu söhbəti tərk etdi", + "theLastOneWhoLeft": "son gedən", + "AdjustSmartAssignment": "Ağıllı Təyinatı tənzimləyin", + "ChatReassignmentIsEnabled": "Söhbətin yenidən təyin edilməsi aktiv edildi", + "ChatReassignmentIsDisabled": "Söhbətin yenidən təyin edilməsi deaktiv edildi", + "ReassignmentIsEnabled": "Yenidən təyinat aktivləşdirildi", + "ReassignmentIsDisabled": "Yenidən təyinat deaktiv edildi", + "ChatLimitEnabled": "Söhbət limiti aktiv edildi", + "ChatLimitDisabled": "Söhbət limiti deaktiv edildi", + "AutomaticUnavailableeStatusEnabled": "Avtomatik əlçatan deyil aktivləşdirildi", + "AutomaticUnavailableStatusDisabled": "Avtomatik əlçatan deyil", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Agent rolu olan istifadəçilər layihənin qabaqcıl seçimlərini idarə edə bilməzlər", + "ThisFeatureIsAvailableWithTheProPlan": "Bu xüsusiyyət Pro planı və ya Enterprise planı ilə mövcuddur", + "From": "From", + "To": "Kimə", + "TheAnswerWillBeDeleted": "Niyyət {{intent_name}} silinəcək", + "NumberOfReplies": "Cavabların sayı", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Profil şəkliniz uğurla yükləndi!", + "RemovePhoto": "Şəkili Sil", + "OrSelectAnExistingOneWithNoAssociatedBot": "və ya əlaqəli botu olmayan mövcud birini seçin", + "BotHasBeenAssociatedWithDepartment": "Bot {{bot_name}} {{dept_name}}-ci departamentlə əlaqələndirilib", + "decodedJWT": "Etibarlı Məlumat", + "ConfigureYourFirstChatbot": "İlk chatbotunuzu konfiqurasiya edin", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Cavablarınızı necə tərtib etdiyiniz budur", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Şəkilləri, Videoları və daha çoxunu necə göndərmək olar", + "YourAnswerText": "Cavab mətniniz", + "Images": "Şəkillər", + "ResolutionBotImagesVideosButtonsAndMore": "Çözünürlük botu: şəkillər, videolar, düymələr və s", + "HandoffToHumanAgents": "İnsan agentlərinə təhvil", + "RenderAbutton": "Düyməni göstərin", + "SettingUpAutomaticAssignment": "Avtomatik tapşırığın qurulması", + "..................": "...................", + "Map": "Xəritə", + "EventDetails": "Tədbirin təfərrüatları", + "PeriodStart": "Dövrün başlanğıcı", + "PeriodEnd": "Dövrün sonu", + "Amount": "Məbləğ", + "EndDate": " Bitmə vaxtı", + "Seats": "Oturacaqlar", + "UnitAmount": "Vahid məbləği", + "AnErrorOccurringDuringThePayment": "Ödəniş zamanı xəta baş verdi", + "WidgetAPITestPage": "Widget API test səhifəsi", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Widget API və xassələrini sınamaq üçün widget test səhifəsindən istifadə edin", + "WidgetTest": "Test səhifəsini açın", + "AllAgents": "Bütün agentlər", + "CustomizeThePreChatForm": "Əvvəlcədən söhbət formasını fərdiləşdirin", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Sahələri silməklə və ya əlavə etməklə, söhbət öncəsi formada müştərilərdən tələb etdiyiniz məlumatları fərdiləşdirin", + "InvalidJSON": "Yanlış JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "E-poçt mövcud deyil", + "Project": "Layihə", + "YourProjects": "Layihələriniz", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Üzr istəyirik, şəkli yükləyərkən aşağıdakı xəta baş verdi:", + "SorryFileTypeNotSupported": "Bağışlayın, dəstəklənməyən fayl növü", + "PreChatFormData": "Əvvəlcədən söhbət forması", + "HereSomeExamples": "Burada bəzi nümunələr", + "SentBy": "tərəfindən göndərildi", + "ResolutionBotLanguage": "Dil", + "Priority": "Prioritet", + "urgent": "Təcili", + "high": "Yüksək", + "medium": "Orta", + "low": "Aşağı", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "Söhbət prioriteti uğurla yeniləndi", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Söhbət prioritetini yeniləyərkən xəta baş verdi", + "Join": "Qoşulun", + "You_are_successfully_added_to_the_chat": "Siz söhbətə uğurla əlavə olundunuz", + "ByPressingOkTheConversationWillBeAssignedToYourself": "Ok düyməsini sıxmaqla söhbət özünüzə təyin olunacaq", + "AutoRating": "Avtomatik reytinq", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "Söhbətin sonunda söhbətin keyfiyyətini qiymətləndirmək tələbi ilə avtomatik olaraq bir forma təklif olunur", + "ActionNotAllowed": "Fəaliyyətə icazə verilmir", + "MoreInfo": "Daha çox məlumat", + "ProPlanTrial": "Pro Plan (sınaq)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Təyin edilmiş söhbət", + "assignedEmailMessage": "Təyin edilmiş e-poçt mesajı", + "pooledRequest": "Birləşdirilmiş Söhbət", + "pooledEmailMessage": "Birləşdirilmiş e-poçt mesajı", + "newMessage": "Yeni Mesaj", + "ticket": "Bilet", + "sendTranscript": "Söhbət transkriptini göndərin", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Defoltlara sıfırlayın", + "ThisActionIsNotReversible": "Bu hərəkət geri qaytarılmır. O, edilən hər hansı dəyişikliyi silməklə tətiyi orijinal parametrlərinə qaytaracaq.", + "SendTo": "Göndər", + "Send": "Göndər", + "AuthenticationFailed": "Doğrulama uğursuz oldu, sınaq e-poçtu göndərilə bilmədi", + "AnErrorHasOccurred": "Bir səhv baş verdi", + "EmailTemplateUpdatedSuccessfully": "E-poçt şablonu uğurla yeniləndi", + "PinThisProjectInTheChatWindow": "Layihə söhbətlərini asanlıqla izləmək və statusunuzu dəyişdirmək üçün bu layihəni söhbət pəncərəsində bərkidin", + "SelectAnotherProject": "Başqa bir layihə seçin", + "DashboardLanguage": "İdarə paneli dili", + "AutomaticDashboardLanguage": "Avtomatik (brauzer dili)", + "PreferredDashboardLanguage": "Tercih etdiyiniz dili seçin", + "PleaseSelectALanguage": "Lütfən, dil seçin", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Sizə söhbət təyin edildikdə və ya təyin olunmamış yeni söhbət olduqda bildiriş e-poçtlarının qəbul edilib-edilməməsini idarə etmək üçün layihə seçmək lazımdır.", + "TheDashboardIsTranslatedInto": "İdarə paneli {{language_name}}-a tərcümə olunur. Dili dəyişmək üçün bayrağın üzərinə klikləyin", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "Parametrlər İdarə Paneli yeniləndikdən sonra tətbiq olunacaq.", + "RefreshNow": "İndi yeniləyin", + "ServedByHumans": "İnsanlar tərəfindən xidmət edilir", + "ServedByBots": "Botlar tərəfindən xidmət edilir", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Orta cavab müddəti", + "AverageLengthOfConversation": "Söhbətin orta uzunluğu", + "New Conversation": "Yeni Söhbət", + "Authentication Triggers": "Doğrulama Tətikləri", + "DailyAverage": "Gündəlik orta", + "Apps": "Proqramlar", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Vəziyyətinizi mövcud vəziyyətə dəyişin", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Statusunuzu əlçatmaz olaraq dəyişdirin", + "UnassignYouFromTheConversation": "Sizi söhbətdən ayırın", + "TicketId": "Bilet ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Veb xidmətinizin bu agentdə aktivləşdirilmiş API versiyasına xas olan bütün webhook tələblərinə cavab verdiyinə əmin olun.", + "LearnMoreAboutWebhookRequirements": "Webhook tələbləri haqqında ətraflı məlumat əldə edin", + "YouAreCurrentlySetToUnavailable": "Siz hazırda Əlçatan deyilsiniz və yeni söhbətlər qəbul etmirsiniz", + "Shortcuts": "Qısayollar", + "AddLanguages": "Dillər əlavə edin", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "{{ language_name }} dili layihənizdən silinəcək", + "HowWebhooksWorks": "Webhooks necə işləyir", + "WebhooksQuickTipsIntroduction": "Webhooks istifadə hallarınızı avtomatlaşdırmaq və məhsuldarlığınızı artırmaq üçün istifadə edə biləcəyiniz güclü mənbədir.", + "LearnHowToConnectDialogflowAgents": "Dialogflow agentlərini necə birləşdirməyi öyrənin", + "TheDashboardIsTranslatedIntoEnglish": "İdarə paneli ingilis dilinə tərcümə edilmişdir. Dili dəyişmək üçün bayrağın üzərinə klikləyin", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Üzr istəyirik, bu dil hələ mövcud deyil, idarə paneli ingilis dilinə tərcümə olunacaq", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Üzr istəyirik, bu dil hələ mövcud deyil, idarə paneli ingilis dilinə tərcümə edilib", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Yalnız Sahib roluna malik komanda yoldaşı layihəni silə bilər", + "NotAssigned_M": "Təyin olunmayıb", + "NotAssigned_F": "Təyin olunmayıb", + "Assigned_M": "Təyin edilmişdir", + "Assigned_F": "Təyin edilmişdir", + "ViewTheConversationsHistory": "Söhbət tarixçəsinə baxın", + "SelectATagOrCreateANewOne": "Teq seçin və ya yenisini yaradın", + "CreateNewTag": "Yeni etiket yaradın", + "TypeNewTagHere": "Bura yeni etiket yazın", + "userFullname": "Tam adı", + "userEmail": "E-poçt", + "userPhone": "Telefon", + "acceptedTermsPrivacy": "Şərtləri və məxfiliyi qəbul edin ", + "termsPrivacyLabel": "Şərtlər və məxfiliyə uyğunluq", + "firstMessage": "İlk mesaj", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "Fərdi söhbət öncəsi forması boşdur və deaktiv ediləcək", + "EnableDisableCustomPreChatForm": "Fərdi sahələri aktivləşdirin", + "SelectFields": "Sahələri seçin", + "PreChatFormTitle": "Söhbətdən əvvəl formanın başlığı", + "PreChatForm": "Əvvəlcədən söhbət forması", + "Mandatory": "Məcburi", + "EnableDisablePreChatForm": "Əvvəlcədən söhbət formasını aktivləşdirin", + "WelcomeToTheNewMenu": "Yeni menyuya xoş gəlmisiniz", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "İndi Söhbət, Botlar və Proqramlarınızdan istifadə etmək üçün daha çox yeriniz var. Zövq alın!", + "PreviewNotAvailable": "Önizləmə mövcud deyil", + "TextareaRows": "Textarea sıraları", + "ChangeCard": "Kartı dəyişdirin", + "ExpirationDate": "İstifadə müddəti", + "CardNumber": "Kartı nömrəsi", + "CardChangedSuccessfully": "Kart uğurla dəyişdirildi", + "PaymentInformation": "Ödəniş məlumatı", + "TagNameIsRequired": "Etiket adı tələb olunur", + "Logout": "Çıxış", + "NoAnswersMatchedYourSearch": "Axtarışınıza uyğun cavab tapılmadı", + "WebhookDisabledForThisIntent": "Webhook bu məqsədlə deaktiv edilib", + "WebhookEnabledForThisIntent": "Webhook bu məqsəd üçün aktiv edildi", + "BotTest": "Bot testi", + "BotLanguage": "Bot dili", + "AddIntent": "Niyyət əlavə edin", + "ChooseAtemplate": "Şablon seçin", + "PrebuiltResolutionBots": "Əvvəlcədən qurulmuş Resolution botları", + "TheseArePreBuiltCustomizableResolutionbot": "Bunlar əvvəlcədən qurulmuş, fərdiləşdirilə bilən qətnamə botlarıdır", + "Create": "Yaradın", + "EditIntent": "Niyyəti redaktə edin", + "DeleteIntent": "Niyyəti silin", + "UpdateIntent": "Niyyəti yeniləyin", + "AssignedToYou": "Sizə tapşırılıb", + "ConversationType": "Söhbət növü", + "SelectConversationType": "Söhbət növünü seçin", + "PlanExpirationDate": "Planın bitmə tarixi", + "PlanStartDate": "Başlama tarixini planlaşdırın", + "EditProfile": "Profilə düzəliş et", + "HowEmailTicketingWorks": "E-poçt bileti necə işləyir", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Yenidən açın", + "MostRecentComment": "Ən son şərh", + "ContactConversations": "Əlaqə söhbətləri", + "ClickHereForMoreAdvancedSearches": "Daha təkmil axtarışlar (bilet identifikatorları, etiketlər və daha çox) və bütün sorğulara baxmaq üçün buraya klikləyin (bu səhifə real vaxtda 100-ə qədər söhbəti göstərir)", + "ExporTranscriptToCSV": "Transkripti CSV-yə ixrac edin", + "ViewAll": "Hamısına baxın", + "ProOnly": "Yalnız Pro", + "EnterpriseOnly": "Yalnız müəssisə", + "WidgetFooterBranding": "Vidcet altbilgisinin markalanması", + "UpgradePlanToGetTheFeature": "Xüsusiyyəti əldə etmək üçün planı təkmilləşdirin", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Fərdi başlatma düyməsi", + "LauncherButtonURL": "Başlatıcı Düymə URL", + "EnterTheURLOfTheLauncherButtonImage": "Başlatıcı düymə şəklinin URL-ni daxil edin", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Loqo ilə vidcetin işə salma düyməsini fərdiləşdirin. Loqo şəkil formatı PNG, JPG və ya SVG formatında ola bilər. Şəffaf fonları olan şəkillər (60x60px) ən yaxşı işləyir", + "ConnectYourRASAServer": "RASA serverinizi birləşdirin", + "ReadMoreOnOurCHANGELOGPage": "Ətraflı CHANGELOG səhifəmizdə oxuyun", + "IntegratingRasaWithTiledesk": "Rasa-nın Tiledesk ilə inteqrasiyası bir çox üstünlüklər təklif edir, ilk növbədə cari RASA söhbətlərini insanlara yönəltmək imkanı.", + "HereHowIntegratingRasaWithTiledesk": "Rasa-nın Tiledesk ilə necə inteqrasiyası burada", + "CreateNewApp": "Yeni proqram yaradın", + "LearnMore": "Daha ətraflı", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Yüklemek", + "Manage": "İdarə et", + "Uninstall": "Silin", + "Start": "Başlamaq", + "RemoveCondition": "Vəziyyəti aradan qaldırın", + "AddCondition": "Şərt əlavə edin", + "RemoveAction": "Fəaliyyəti silin", + "AddAction": "Fəaliyyət əlavə edin", + "_Location": "Məkan (xəritədə baxmaq üçün yer nişanına klikləyin)", + "Location": "Məkan", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "Sən: ", + "LABEL_MSG_PUSH_START_CHAT": "Hələ söhbət yoxdur", + "LABEL_MSG_START_CHAT": "Söhbətə başlayın", + "LABEL_AVAILABLE": "mövcuddur", + "LABEL_NOT_AVAILABLE": "Mövcud deyil", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Burada hələ mesaj yoxdur...", + "LABEL_TODAY": "bu gün", + "LABEL_TOMORROW": "dünən", + "LABEL_LAST_ACCESS": "son giriş", + "LABEL_TO": "saat", + "ARRAY_DAYS": [ + "bazar ertəsi", + "çərşənbə axşamı", + "çərşənbə", + "cümə axşamı", + "cümə", + "şənbə", + "bazar günü" + ], + "LABEL_SEND": "Göndər", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Kimlik söhbəti", + "LABEL_CREATED_THE": "tarixində yaradılmış qrup", + "LABEL_INFO_ATTRIBUTE": "Atributlar", + "LABEL_INFO_ADVANCED": "Qabaqcıl", + "LABEL_CLIENT": "Müştəri ", + "LABEL_SOURCEPAGE": "Mənbə ", + "LABEL_DEPARTMENT_ID": "Şöbə id ", + "LABEL_DEPARTMENT_NAME": "şöbəsi ", + "requester_id": "Müraciət edən ID", + "projectId": "Layihə ID ", + "LABEL_NAME": "İstifadəçi adı ", + "LABEL_EMAIL": "E-poçt ", + "LABEL_MEMBERS": "İştirakçılar", + "LABEL_INFO_MESSAGE": "Məlumat mesajı", + "LABEL_READ_BY": "Oxuyan", + "LABEL_STATUS_MESSAGE": "dövlət", + "LABEL_SENT_THE": "göndərildi", + "LABEL_SENT_BY": "-dan", + "LABEL_GUEST": "Qonaq", + "LABEL_CREATE_TICKET": "Bilet yaradın", + "LABEL_SEND_BY_EMAIL": "E-poçtla göndərin", + "LABEL_VIDEO_CHAT": "Video zəng", + "LABEL_LEAVE_GROUP": "Qrupu tərk edin", + "LABEL_CLOSE_GROUP": "Yaxın", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Diqqət!", + "CLOSE_ALERT_CONFIRM_LABEL": "tamam", + "CLOSE_ALERT_CANCEL_LABEL": "LƏĞV EDİN", + "LEAVE_ALERT_MSG": "Qrupu tərk etmək?", + "CLOSE_ALERT_MSG": "Söhbət bağlansın?", + "VIDEOCHAT_ALERT_MSG": "Servis mövcud deyil", + "CLOSING_CONVERSATION_SPINNER_MSG": "Zəhmət olmasa, gözləyin.
Söhbəti bağlayırıq", + "CONVERSATION_CLOSED_ALERT_MSG": "Söhbət uğurla bağlandı.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Söhbəti bağlamaq mümkün deyil", + "LEAVING_GROUP_SPINNER_MSG": "Zəhmət olmasa, gözləyin.
Siz qrupdan ayrılırsınız", + "CONVERSATION_LEFT_ALERT_MSG": "Qrup uğurla tərk edildi.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Qrupu tərk etmək mümkün deyildi", + "GREETING": "Salam, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Arxivdə heç bir söhbət yoxdur", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "Sən", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "-a əlavə edilmişdir ", + "INFO_SUPPORT_USER_ADDED_VERB": "qoşuldu", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "söhbət", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Çat yenidən açıldı", + "INFO_SUPPORT_CHAT_CLOSED": "Çat bağlandı", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Sizə yeni dəstək sorğusu təyin edilib", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profil", + "LABEL_CLOSE": "Bağlı", + "LABEL_DISCONNECT": "Bağlantını kəsin", + "LABEL_NEW_CHAT": "Yeni söhbət", + "LABEL_FORGOT_PASSWORD": "Parolu unutmusunuz?", + "LABEL_SIGNIN": "Daxil olun", + "LABEL_SIGNIN_TO": "Daxil olun", + "LABEL_SIGNIN_ERROR": "Giriş xətası", + "LABEL_PASSWORD": "parol", + "LABEL_ERROR_EMAIL": "Etibarlı e-poçt ünvanı daxil edin.", + "LABEL_ERROR_PASSWORD": "Parol ən azı 6 simvoldan ibarət olmalıdır.", + "LABEL_LOGIN": "Daxil ol", + "LABEL_LOGOUT": "Çıxış", + "LABEL_WELCOME_TO": "xoş gəlmisiniz", + "LABEL_SIGNUP": "Qeydiyyatdan keçmək", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Artıq bir hesabınız var mı?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Hələ hesabınız yoxdur?", + "LABEL_FORGOT_YOUR_PASSWORD": "Şifrəni unutmusan?", + "LABEL_CLICK_HERE": "Bura basın", + "LABEL_REGISTRATION": "Qeydiyyat", + "LABEL_PLACEHOLDER_EMAIL": "E-poçtunuz", + "LABEL_PLACEHOLDER_PASSWORD": "Sizin parolunuz", + "LABEL_PLACEHOLDER_NAME": "Adınız", + "LABEL_PLACEHOLDER_LAST_NAME": "Soyadınız", + "LABEL_LAST_NAME": "Soyad", + "LABEL_FIELD_NOT_EMPTY": "Sahə boş ola bilməz.", + "LABEL_NEW_PASSWORD": "Yeni parol yaradın", + "LABEL_CLOSED": "Bağlı", + "LABEL_INFO": "Məlumatlar", + "ALERT_NOTIFICATION": "Xəbərdarlıq: bildirişlərin göndərilməsi deaktiv edilib, bildirişlərin göndərilməsinə icazə vermək üçün brauzer parametrlərini dəyişir.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Xarici İd", + "LABEL_IAT": "İt", + "LABEL_REQUEST_DETAIL": "Təfərrüat tələb edin", + "LABEL_ENTER_MSG": "Mesaj daxil edin və ya hazır cavablar üçün / düyməsini basın", + "LABEL_ENTER_MSG_SHORT": "Mesaj daxil edin", + "LABEL_ENTER_MSG_SHORTER": "Daxil edin...", + "LABEL_MSG_LOGIN_TILEDESK": "Söhbətə başlamaq üçün daxil olun", + "LABEL_ARCHIVED": "Arxivləşdirilib", + "LABEL_INFO_CONVERSATION": "Məlumat söhbəti", + "LABEL_INFO_USER": "Məlumat istifadəçisi", + "LABEL_IS_WRITING": "yazmaq", + "LABEL_VERSION": "versiya", + "LABEL_CONTACTS": "Əlaqələr", + "LABEL_PLACEHOLDER": "mesajınızı yazın..", + "LABEL_START_NW_CONV": "Yeni söhbət", + "LABEL_FIRST_MSG": "Probleminizi qısaca təsvir edin, agent sizinlə əlaqə saxlayacaq.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Hazırda bütün operatorlar oflayndır. Hər halda probleminizi təsvir edə bilərsiniz. Sizə ən qısa zamanda cavab verəcək dəstək komandasına təyin olunacaq.", + "LABEL_SELECT_TOPIC": "Mövzu seçin", + "LABEL_COMPLETE_FORM": "Növbəti mövcud agentlə söhbətə başlamaq üçün formanı doldurun.", + "LABEL_FIELD_NAME": "ad", + "LABEL_ERROR_FIELD_NAME": "Tələb olunan sahə (minimum 5 simvol).", + "LABEL_FIELD_EMAIL": "E-poçt", + "LABEL_ERROR_FIELD_EMAIL": "Etibarlı e-poçt ünvanı daxil edin.", + "LABEL_WRITING": "yazır...", + "AGENT_NOT_AVAILABLE": " Oflayn", + "AGENT_AVAILABLE": " Onlayn", + "GUEST_LABEL": "Qonaq", + "ALL_AGENTS_OFFLINE_LABEL": "Hazırda bütün operatorlar oflayndır", + "LABEL_LOADING": "Yüklənir...", + "CALLOUT_TITLE_PLACEHOLDER": "Kömək lazımdır?", + "CALLOUT_MSG_PLACEHOLDER": "Bura klikləyin və bizimlə söhbət etməyə başlayın!", + "CUSTOMER_SATISFACTION": "Müştəri məmnuniyyəti", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "müştəri xidməti haqqında fikrinizi", + "DOWNLOAD_TRANSCRIPT": "Transkript yükləyin", + "BACK": "Geri", + "YOUR_RATING": "sizin reytinqiniz", + "WRITE_YOUR_OPINION": "Fikrinizi yazın... (istəyə görə)", + "SUBMIT": "təqdim", + "THANK_YOU_FOR_YOUR_EVALUATION": "Qiymətləndirməniz üçün təşəkkür edirik", + "YOUR_RATING_HAS_BEEN_RECEIVED": "reytinqiniz alındı", + "ALERT_LEAVE_CHAT": "Çatı tərk etmək istəyirsiniz?", + "YES": "Bəli", + "NO": "Yox", + "BUTTON_CLOSE_TO_ICON": "Söhbəti minimuma endir", + "BUTTON_EDIT_PROFILE": "Profili yeniləyin", + "RATE_CHAT": "Söhbəti qiymətləndirin", + "WELLCOME_TITLE": "Salam, Tiledesk 👋-a xoş gəlmisiniz", + "WELLCOME_MSG": "Biz necə kömək edə bilərik?", + "WELLCOME": "Xoş gəldiniz", + "OPTIONS": "seçimlər", + "SOUND_OFF": "səsi kəsilir", + "SOUND_ON": "səsi yandırın", + "LOGOUT": "çıxış", + "CLOSE": "yaxın", + "PREV_CONVERSATIONS": "Söhbətləriniz", + "YOU": "Sən", + "SHOW_ALL_CONV": "hamısını göstər", + "START_A_CONVERSATION": "Söhbətə başlayın", + "NO_CONVERSATION": "Söhbət yoxdur", + "SEE_PREVIOUS": "əvvəlki baxın", + "WAITING_TIME_FOUND": "Komanda adətən $reply_timeilə cavab verir", + "WAITING_TIME_NOT_FOUND": "Komanda mümkün qədər tez cavab verəcəkdir", + "CLOSED": "BAĞLI", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Mesajlaşmaya başlamaq üçün söhbət seçin", + "FromThisAreNew": "------------------", + "Preview": "Önizləmə", + "AddACaption": "Başlıq əlavə edin", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Vay! Bildirişlərin abunəliyini ləğv edərkən xəta baş verdi", + "SIGNIN_ERROR_USER_NOT_FOUND": "Doğrulama uğursuz oldu. İstifadəçi tapılmadı.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Doğrulama uğursuz oldu. Səhv parol.", + "Email is required": "E-poçt tələb olunur.", + "Email must be a valid email": "E-poçt etibarlı e-poçt olmalıdır.", + "Password is required": "Parol tələb olunur.", + "Password must be at least 6 characters long": "Parol ən azı 6 simvol uzunluğunda olmalıdır.", + "UPLOAD_FILE_ERROR": "Fayl yüklənərkən gözlənilməz xəta baş verdi", + "DROP_IMAGE_HERE_TO_SEND_IT": "Göndərmək üçün şəkli bura buraxın", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Yalnız şəkil faylları və mətnin yapışdırılmasına icazə verilir", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Yükləmək alınmadı: format dəstəklənmir", + "SENT_AN_IMAGE": "şəkil göndərdi", + "SENT_AN_ATTACHMENT": "əlavə göndərdi", + "NO_INFORMATION_AVAILABLE": "Məlumat yoxdur", + "CONTACT_ID": "Əlaqə nömrəsi", + "USER_ID": "İstifadəçi adı", + "CLOSE_TOAST": "Yaxın", + "WAITING_FOR_NETWORK": "Şəbəkə gözlənilir", + "YouAreAboutToJoinThisChat": "Bu söhbətə qoşulsanız, söhbət siyahısında görünəcək. Daha sonra istifadəçi ilə söhbətə başlamaq üçün təyin edilməmiş söhbətlərin yan panelini bağladıqdan sonra onu seçməli olacaqsınız", + "Cancel": "Ləğv et", + "AreYouSure": "Sən əminsən?", + "UnassignedConversations": "Təyin edilməmiş Söhbətlər", + "NewConversations": "Yeni söhbətlər", + "UPLOAD": "Yükləmək", + "CANNED_RESPONSES": "Hazır cavablar", + "NO_CANNED_RESPONSES": "Hazır cavab yoxdur", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Hazırlanmış cavablar yoxdur", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Onları yaratmaq üçün layihəyə gedin (sağ yan paneldə mövcud olan layihənin adına klikləyə bilərsiniz) və İdarə panelinin yan panelindəki \"Parametrlər\" menyusunda \"Konservləşdirilmiş cavablar\" üzərinə, sonra isə \"Cavab yarat\" düyməsinə klikləyin.", + "YES_CANNED_RESPONSES": "⚡️ düyməsinə klikləməklə və ya mətn sahəsinə / yazmaqla konservləşdirilmiş cavablara baxın, həmçinin / işarəsindən sonra yazaraq siyahını süzgəcdən keçirə bilərsiniz.", + "VIEW_ALL_CONVERSATIONS": "Bütün söhbətlərə baxın", + "CONVERSATIONS_IN_QUEUE": "növbədəki söhbətlər, birini seçin", + "CONVERSATION_IN_QUEUE": "növbədə söhbət, onu seçin", + "NO_CONVERSATION_IN_QUEUE": "növbədə söhbət yoxdur", + "PIN_A_PROJECT": "Layihəni bağlayın", + "PINNED_PROJECT": "Sabitlənmiş layihə", + "CHANGE_PINNED_PROJECT": "Sabitlənmiş layihəni dəyişdirin", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "mövcud/əlçatmaz olaraq dəyişdirin", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Vəziyyətinizi mövcud vəziyyətə dəyişin", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Statusunuzu əlçatmaz olaraq dəyişdirin", + "ALL_CONVS_SERVED": "Bütün söhbətlərə xidmət edildimi? Yaxşı iş!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Planı", + "PaydPlanNameEnterprise": "Müəssisə planı", + "ProPlanTrial": "Pro Plan (sınaq)", + "FreePlan": "Pulsuz plan", + "SubscriptionPaymentProblem": "Abunə ödənişi problemi", + "ThePlanHasExpired": "Planın müddəti bitdi", + "owner": "Sahib", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Söhbətlər", + "Apps": "Proqramlar", + "Analytics": "Analitika", + "Activities": "Fəaliyyətlər", + "History": "Tarix", + "Settings": "Parametrlər", + "ViewOption": "View options", + "Resolve": "Həll et", + "Archive": "Arxiv", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Fəaliyyətə icazə verilmir", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "Siz artıq bu söhbəti idarə edən komanda yoldaşları arasında deyilsiniz", + "TicketSuccessfullyCreated": "Bilet uğurla yaradıldı", + "Continue": "Davam et", + "ViewArchivedConversations": "Arxivləşdirilmiş söhbətlər", + "ViewContactsList": "Əlaqə siyahısı", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Konservləşdirilmiş cavab kimi əlavə edin", + "AddNewCannedResponse": "Yeni hazırlanmış cavab əlavə edin", + "TitleIsRequired": "Başlıq tələb olunur", + "MessageIsRequired": "Mesaj tələb olunur", + "Already_present_in_the_dashboard_json": ".........", + "CreateTicket": "Bilet yaradın", + "Requester": "Müraciət edən", + "ViewRequesterDetails": "Müraciət edənin təfərrüatlarına baxın", + "Priority": "Prioritet", + "urgent": "Təcili", + "high": "Yüksək", + "medium": "Orta", + "low": "Aşağı", + "SelectRequester": "Müraciət edəni seçin", + "AddRequester": "Müraciət edən əlavə edin", + "Subject": "Mövzu", + "SelectAssignee": "Təyinatçı seçin", + "Message": "Mesaj", + "CreateNewRequester": "Yeni sorğuçu yaradın", + "Name": "ad", + "NameIsRequired": "Ad tələb olunur", + "EnterValidEmail": "Etibarlı e-poçt ünvanı daxil edin", + "Title": "Başlıq", + "Add": "əlavə et", + "AddCustomization": "Fərdiləşdirmə əlavə edin", + "SelectACustomizationToAddToYourMessage": "Mesaja əlavə etmək üçün fərdiləşdirmə dəyərini seçin", + "recipient_name_desc": "Agentin cavab verdiyi şəxsin adı mesaja əlavə olunacaq.", + "agent_name_desc": "Mesaja cavab verən agentin adı əlavə olunacaq.", + "First_name_of_recipient": "Alıcının adı", + "First_name_of_agent": "Agentin adı", + "EnterCannedResponseTitle": "Hazır cavab başlığını daxil edin", + "WriteMsgToSendToYourVisitors": "Ziyarətçilərinizə göndərmək üçün konservləşdirilmiş cavab mesajı yazın", + "EditProfile": "Profilə düzəliş et", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "mesajınızı yazın..", + "LABEL_START_NW_CONV": "Yeni söhbət", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Mövzu seçin", + "LABEL_COMPLETE_FORM": "Növbəti mövcud agentlə söhbətə başlamaq üçün formanı doldurun.", + "LABEL_FIELD_NAME": "ad", + "LABEL_ERROR_FIELD_NAME": "Tələb olunan sahə (minimum 5 simvol).", + "LABEL_FIELD_EMAIL": "E-poçt", + "LABEL_ERROR_FIELD_EMAIL": "Etibarlı e-poçt ünvanı daxil edin.", + "LABEL_ERROR_FIELD_REQUIRED": "tələb olunan sahə", + "LABEL_WRITING": "yazır...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Oflayn", + "AGENT_AVAILABLE": " Onlayn", + "GUEST_LABEL": "Qonaq", + "ALL_AGENTS_OFFLINE_LABEL": "Hazırda bütün operatorlar oflayndır", + "LABEL_LOADING": "Yüklənir...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Bura klikləyin və bizimlə söhbət etməyə başlayın!", + "CUSTOMER_SATISFACTION": "Müştəri məmnuniyyəti", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Transkript yükləyin", + "BACK": "Geri", + "CONTINUE": "Continue", + "YOUR_RATING": "sizin reytinqiniz", + "WRITE_YOUR_OPINION": "Fikrinizi yazın... (istəyə görə)", + "SUBMIT": "təqdim", + "THANK_YOU_FOR_YOUR_EVALUATION": "Qiymətləndirməniz üçün təşəkkür edirik", + "YOUR_RATING_HAS_BEEN_RECEIVED": "reytinqiniz alındı", + "ALERT_LEAVE_CHAT": "Çatı tərk etmək istəyirsiniz?", + "YES": "Bəli", + "NO": "Yox", + "BUTTON_CLOSE_TO_ICON": "Söhbəti minimuma endir", + "BUTTON_EDIT_PROFILE": "Profili yeniləyin", + "RATE_CHAT": "Söhbəti qiymətləndirin", + "WELLCOME_TITLE": "Salam, Tiledesk 👋-a xoş gəlmisiniz", + "WELLCOME_MSG": "Biz necə kömək edə bilərik?", + "OPTIONS": "seçimlər", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Yaxın", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Söhbətləriniz", + "YOU": "Sən", + "SHOW_ALL_CONV": "hamısını göstər", + "START_A_CONVERSATION": "Söhbətə başlayın", + "NO_CONVERSATION": "Söhbət yoxdur", + "SEE_PREVIOUS": "əvvəlki baxın", + "WAITING_TIME_FOUND": "Komanda adətən $reply_timeilə cavab verir", + "WAITING_TIME_NOT_FOUND": "Komanda mümkün qədər tez cavab verəcəkdir", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "Sən", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Çat yenidən açıldı", + "INFO_SUPPORT_CHAT_CLOSED": "Çat bağlandı", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Tam adı", + "LABEL_PRECHAT_USER_EMAIL": "E-poçt", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "E-mail ünvanı səhvdir", + "LABEL_PRECHAT_USER_PHONE": "Telefon", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Telefon tələb olunur", + "LABEL_PRECHAT_FIRST_MESSAGE": "Dəstək komandası üçün mesajınız", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Söhbətə davam etməzdən əvvəl Şərt və Məxfilik Siyasətiilə razılaşın", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "razıyam", + "PRECHAT_REQUIRED_ERROR": "Bu xananın doldurulması məcburidir", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "əlavə göndərdi", + "SENT_AN_IMAGE": "şəkil göndərdi", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Bulgarian b/Bulgarian new file mode 100644 index 000000000000..9e8962b8a3d6 --- /dev/null +++ b/Bulgarian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Промяна на езика на таблото", + "ThisIsTheRealTimeConversationsMonitoringPanel": "Това е панелът за наблюдение на разговори в реално време. За да управлявате разговорите си, използвайте", + "chatTool": "инструмент за чат", + "UsersAndGroups": "Съотборници и групи", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Маршрутизация и отдели", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Маршрутизиране", + "DefaultDepartment": "Отдел по подразбиране", + "Default Department": "Отдел по подразбиране", + "Teammate": "съотборник", + "Teammates": "съотборници", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Настройки на проекта", + "Groups": "Групи", + "Name": "Name", + "Available": "достъпен", + "Unavailable": "недостъпен", + "Visitors": "Посетителите", + "Requests": "Разговори", + "Request": "Разговор", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "История", + "Settings": "Настройки", + "ViewOption": "View options", + "Notification": "Известия", + "Departments": "Отдели", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Ресурси", + "Hours": "Работни часове", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Първо име", + "LastName": "Фамилия", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Правила и условия", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "и", + "SignUp": "Регистрирай се", + "AlreadyHaveAnAccount": "Вече имате акаунт?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Все още нямате акаунт?", + "Dont": "Don't", + "HaveAnAccountYet": "имаш ли вече акаунт?", + "QuickTipsAssigned": "Присвоените чатове помагат да се поддържа равномерно разпределение на натоварването, особено за по-големи екипи.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Обединените чатове дават на агентите повече автономия, което им позволява да работят със собствено темпо.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Използвайте групи за организиране на екипи за поддръжка.", + "GroupsQuickTips2": "Можете да групирате съотборници въз основа на умения и да назначавате групи от съотборници към вашите отдели.", + "ForgotYourPassword": "Забравена парола", + "ClickHere": "Натисни тук", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Заявете нова парола", + "BackToLogin": "Назад към Вход", + "First Name is required.": "Изисква се собствено име", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Паролата не може да бъде повече от 25 знака", + "Password must be at least 6 characters long.": "Паролата трябва да е дълга поне 6 знака", + "Please accept Terms and Conditions and Privacy Policy": "Моля, приемете Общите условия и Политиката за поверителност", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Паролата не съвпада", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Вашата парола е променена", + "GoToLogin": "Отидете на Вход", + "GoToYourProjects": "Отидете на вашите проекти", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Бързи съвети", + "Error": "Грешка", + "Updated": "Актуализиран", + "TotalActive": "Общо активно", + "Active": "Активен", + "Served": "Възложени", + "Unserved": "Без назначение", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Разговори за агент", + "RequestsForDept": "Разговори за отдел", + "NumberOfRequestsLast7Days": "Брой разговори за последните 7 дни", + "NumberOfRequests": "Брой разговори", + "LastMonth": "Миналия месец", + "Contacts": "Контакти", + "Contact": "Контакт", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Създаден", + "By": "от", + "CreatedBy": "Създадено от", + "NoContact": "Няма контакт", + "SearchYourContacts": "Потърсете вашите контакти", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Изчистване на търсенето", + "ViewDetails": "Разгледай детайлите", + "ViewContactRequests": "Преглед на разговори", + "ContactDetails": "Данни за контакт", + "Department": "Department", + "SelectADepartment": "Изберете отдел", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Възложено на", + "SentThe": "изпрати на", + "ToTheDepartment": "към отдела", + "Cancel": "Отмяна", + "SessionExipired": "Сесията е изтекла", + "YourSessionHasExpired": "Сесията ви е изтекла.", + "YouWillBeRedirectToLoginPage": "Ще бъдете пренасочени към страницата за вход", + "RequestsForDepartment": "Разговори за отдел", + "SwitchTo": "преминат към", + "AllAgentsRequests": "Всички разговори с агенти", + "YourRequests": "Вашите разговори", + "Primary": "Основен цвят", + "PrimarySubtitle": "Използва се като цвят на фона за подчертаване на области и бутони", + "Secondary": "Вторичен цвят", + "SecondarySubtitle": "Прилага се към текста на бутони и други елементи пред основен цветен фон", + "MinutesAgo": "преди минути", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Catalan b/Catalan new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Catalan @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Chinese Simplified b/Chinese Simplified new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Chinese Simplified @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Chinese Traditional b/Chinese Traditional new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Chinese Traditional @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Croatian b/Croatian new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Croatian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Czech b/Czech new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Czech @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Danish b/Danish new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Danish @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Dutch b/Dutch new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Dutch @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Finnish b/Finnish new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Finnish @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/French b/French new file mode 100644 index 000000000000..360c4584c63c --- /dev/null +++ b/French @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Changer la langue du tableau de bord", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Coéquipiers et groupes", + "UsersAndGroupsInitials": "C&G", + "RoutingAndDeptsInitials": "C&G", + "RoutingAndDepts": "Routage et départements", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "coéquipier", + "Teammates": "coéquipiers", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "C", + "ProjectSettings_Initials": "PP", + "ProjectSettings": "Paramètres du projet", + "Groups": "Groupes", + "Name": "Nom", + "Available": "disponible", + "Unavailable": "indisponible", + "Visitors": "Visiteurs", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Histoire", + "Settings": "Réglages", + "ViewOption": "View options", + "Notification": "Avis", + "Departments": "Départements", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Ressources", + "Hours": "Heures d'ouverture", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Prénom", + "LastName": "Nom de famille", + "iAgree": "Je suis d'accord", + "IAccept": "I accept", + "TermsAndConditions": "Termes et conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "et", + "SignUp": "S'inscrire", + "AlreadyHaveAnAccount": "Vous avez déjà un compte?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Vous n'avez pas encore de compte?", + "Dont": "Ne pas", + "HaveAnAccountYet": "avez-vous déjà un compte ?", + "QuickTipsAssigned": "Les chats assignés aident à maintenir une répartition uniforme de la charge de travail, en particulier pour les grandes équipes.", + "QuickTipsPooled_1": "Les discussions ne seront pas attribuées automatiquement aux agents, mais ils devront obtenir manuellement les discussions de ceux qui ne sont pas attribués.", + "QuickTipsPooled_2": "Les discussions groupées donnent aux agents plus d'autonomie, leur permettant de travailler à leur propre rythme.", + "QuickTipsBot": "Sélectionnez un bot qui répond automatiquement.", + "GroupsQuickTips1": "Utilisez des groupes pour organiser les équipes d'assistance.", + "GroupsQuickTips2": "Vous pouvez regrouper des coéquipiers en fonction de leurs compétences et affecter des groupes de coéquipiers à vos départements.", + "ForgotYourPassword": "Mot de passe oublié", + "ClickHere": "Cliquez ici", + "PswResetEmailSent": "E-mail de réinitialisation du mot de passe envoyé", + "YouWillReceiveAnEmail": "Vous recevrez un email avec un lien pour réinitialiser votre mot de passe.", + "ToRequestAPswReseTEmail": "Pour demander un e-mail de réinitialisation de mot de passe, veuillez saisir l'adresse e-mail de votre compte", + "RequestNewPsw": "Demander un nouveau mot de passe", + "BackToLogin": "Retour connexion", + "First Name is required.": "Le prénom est requis", + "Email is required.": "Un e-mail est requis.", + "Email must be a valid email": "L'e-mail doit être un e-mail valide", + "Email is required. Email must be a valid email": "Un e-mail est requis. L'e-mail doit être un e-mail valide", + "Password is required.": "Mot de passe requis", + "Password cannot be more than 25 characters long.": "Le mot de passe ne peut pas comporter plus de 25 caractères", + "Password must be at least 6 characters long.": "Le mot de passe doit contenir au moins 6 caractères", + "Please accept Terms and Conditions and Privacy Policy": "Veuillez accepter les Termes et Conditions et la politique de confidentialité", + "ConfirmPsw": "Confirmez le mot de passe", + "PswNotMatch": "Le mot de passe ne correspond pas", + "ResetPsw": "Réinitialiser le mot de passe", + "YourPswHasBeenChanged": "Votre mot de passe a été changé", + "GoToLogin": "Aller à Connexion", + "GoToYourProjects": "Accédez à vos projets", + "InvalidPswResetKey": "Clé de réinitialisation du mot de passe invalide", + "QuickTips": "Astuces rapides", + "Error": "Erreur", + "Updated": "Mis à jour", + "TotalActive": "Actif total", + "Active": "Actif", + "Served": "Attribué", + "Unserved": "Non attribué", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations pour l'agent", + "RequestsForDept": "Conversations pour le département", + "NumberOfRequestsLast7Days": "Nombre de conversations des 7 derniers jours", + "NumberOfRequests": "Nombre de conversations", + "LastMonth": "Le mois dernier", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Identifiant de contact", + "ContactEmail": "Email du contact", + "Created": "Établi", + "By": "par", + "CreatedBy": "Créé par", + "NoContact": "Pas de contact", + "SearchYourContacts": "Rechercher vos contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Rechercher par e-mail", + "SelectAnEmail": "Select an email", + "ClearSearch": "Effacer la recherche", + "ViewDetails": "Voir les détails", + "ViewContactRequests": "Afficher les conversations", + "ContactDetails": "Détails du contact", + "Department": "Département", + "SelectADepartment": "Sélectionnez un département", + "DepartmentId": "Identifiant du département", + "ProjectId": "Identifiant du projet", + "ServedBy": "Assigné à", + "SentThe": "envoyé le", + "ToTheDepartment": "au département", + "Cancel": "Annuler", + "SessionExipired": "Session expirée", + "YourSessionHasExpired": "Votre session a expiré.", + "YouWillBeRedirectToLoginPage": "Vous serez redirigé vers la page de connexion", + "RequestsForDepartment": "Conversations pour le département", + "SwitchTo": "basculer vers", + "AllAgentsRequests": "Toutes les conversations des agents", + "YourRequests": "Vos échanges", + "Primary": "Couleur primaire", + "PrimarySubtitle": "Utilisé comme couleur d'arrière-plan pour mettre en évidence les zones et les boutons", + "Secondary": "Couleur secondaire", + "SecondarySubtitle": "Appliqué au texte des boutons et autres éléments devant un arrière-plan de couleur primaire", + "MinutesAgo": "il y a quelques minutes", + "WidgetAlignmentOnYourWebsite": "Alignement des widgets sur votre site Web :", + "BottomRight": "En bas à droite", + "BottomLeft": "En bas à gauche", + "WidgetColors": "Couleurs des widgets", + "Colors": "Couleurs", + "CustomizeTheWidgetColors": "Personnalisez les couleurs, le logo, les messages de bienvenue et l'alignement du widget", + "ChooseYourWidgetColors": "Choisissez les couleurs de votre widget, votre logo, vos messages et plus encore !", + "Change": "Changer", + "Customize": "Personnaliser", + "View": "Voir", + "AdvancedWidgetConfigurations": "Configurations avancées des widgets", + "YourConversations": "Vos échanges", + "NewConversation": "Nouvelle conversation", + "WidgetAppearance": "Apparence des widgets", + "OnlineMessage": "Message en ligne", + "OfflineMessage": "Message hors ligne", + "OfficeClosedMessage": "Message bureaux fermés", + "EnterTheURL": "Entrez l'URL de votre logo", + "YourLogoURL": "URL de votre logo", + "displayLogo": "Afficher le logo", + "LogoImageNotFound": "Image du logo introuvable", + "WelcomeMessage": "Message de bienvenue", + "SayHello": "Dites bonjour à vos visiteurs lorsqu'ils ouvrent le chat", + "TeamIntro": "Présentation de l'équipe", + "IntroduceYourTeam": "Présentez votre équipe et dites comment vous pouvez aider votre client", + "EditContact": "Modifier le contact", + "UpdateContact": "Mettre à jour le contact", + "EnterValidEmail": "Entrez une adresse mail valide", + "AreYouSure": "Es-tu sûr", + "YouAreAboutToDeleteTheContact": "Vous êtes sur le point de supprimer le contact", + "DeleteContact": "Supprimer le contact", + "Attributes": "Les attributs", + "UserEmail": "Courriel de l'utilisateur", + "ExportToCSV": "Exporter vers CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Propriétaire", + "admin": "Administrateur", + "agent": "Agent", + "Greetings": "Les salutations", + "Callout": "Faire appel à", + "openUserProfile": "Définissez votre image de profil", + "openUserProfileDesc": "Inclure une photo de profil augmente la crédibilité de votre profil et est l'une des premières impressions que vous faites sur les visiteurs", + "openWidget": "Installer et styliser le widget", + "openWidgetDesc": "Vous pouvez facilement personnaliser le style du widget en fonction de votre marque. Vous pouvez ajouter votre propre logo, choisir les couleurs et plus encore", + "openChat": "Ouvrir la discussion", + "openChatDesc": "Ouvrez le chat en direct à partir duquel vous pouvez gérer et répondre aux conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Statut mis à jour avec succès", + "ChangeAvailabilityErrorNoticationMsg": "Une erreur s'est produite lors de la mise à jour de l'état", + "RemoveProjectUserSuccessNoticationMsg": "Coéquipier supprimé avec succès", + "RemoveProjectUserErrorNoticationMsg": "Une erreur s'est produite lors de la suppression du coéquipier", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact mis à jour avec succès", + "EditContactErrorNoticationMsg": "Une erreur s'est produite lors de la mise à jour du contact", + "DeleteLeadSuccessNoticationMsg": "Contact supprimé avec succès", + "DeleteLeadErrorNoticationMsg": "Une erreur s'est produite lors de la suppression du contact", + "CreateFaqSuccessNoticationMsg": "Réponse créée avec succès", + "CreateFaqErrorNoticationMsg": "Une erreur s'est produite lors de la création de la réponse", + "UpdateFaqSuccessNoticationMsg": "Réponse mise à jour avec succès", + "UpdateFaqErrorNoticationMsg": "Une erreur s'est produite lors de la mise à jour de la réponse", + "TrashBotSuccessNoticationMsg": "Bot supprimé avec succès", + "TrashBotErrorNoticationMsg": "Une erreur s'est produite lors de la suppression du bot", + "UpdateBotError": "Une erreur s'est produite lors de la mise à jour du bot", + "Not a valid JSON file.": "Fichier JSON non valide", + "UpdateBotSuccess": " bot mis à jour avec succès", + "ArchivingRequestErrorNoticationMsg": "Une erreur s'est produite lors de l'archivage de la conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation avec identifiant : ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " a été déplacé vers l'historique", + "CreatedGroupSuccessMsg": "Groupe créé avec succès", + "CreatedGroupErrorMsg": "Une erreur s'est produite lors de la création du groupe", + "UpdateGroupSuccessNoticationMsg": "Groupe mis à jour avec succès", + "UpdateGroupErrorNoticationMsg": "Une erreur s'est produite lors de la mise à jour du groupe", + "RemoveGroupMemberSuccessNoticationMsg": "Membre supprimé avec succès", + "RemoveGroupMemberErrorNoticationMsg": "Une erreur s'est produite lors de la suppression du membre", + "UpdateWidgetProjectSuccessNoticationMsg": "Style de widget de chat mis à jour", + "UpdateDeptGreetingsSuccessNoticationMsg": "Vos modifications ont été enregistrées", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Le message en ligne a été enregistré", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Le message hors ligne a été enregistré", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Le message de fermeture du bureau a été enregistré", + "FaqUpdatedSuccessfullyMsg": "FAQ mise à jour avec succès", + "FaqUpdatedErrorMsg": "Une erreur s'est produite lors de la mise à jour de la FAQ", + "SubscriptionSuccessfullyCanceled": "Abonnement annulé avec succès", + "AnErrorOccurredWhileCancellingSubscription": "Une erreur s'est produite lors de l'annulation de l'abonnement", + "Login": "Connexion", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Connectez-vous à", + "SignIn": "S'identifier", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Si vous souhaitez vous connecter à l'ancienne version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Configurons votre", + "Chat": "Discuter", + "download": "télécharger", + "examplecsv": "exemple.csv", + "NeedHelpWriteTo": "Besoin d'aide? écrire à", + "WaitingTimeAverage": "Temps d'attente moyen", + "hours": " les heures, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " secondes", + "ViewProfile": "Voir le profil", + "GettingStartedWith": "Débuter avec", + "HereIsAListOfPagesAndLinks": "Voici une liste de pages que nous vous recommandons fortement de parcourir avant de commencer à avoir des conversations", + "OpenTheChatToHandleTheIncomingRequests": "Ouvrez le chat pour gérer les conversations entrantes", + "GetTheMobileApp": "Obtenir l'application mobile", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Maintenir l'assistance lorsque les agents sont en déplacement", + "GettingStartedForAdmin": "Premiers pas pour l'administrateur", + "GettingStartedForAgents": "Démarrage pour les agents", + "DeveloperDocs": "Documentation pour les développeurs", + "InstallWithGoogleTagManager": "Installer avec Google Tag Manager", + "Activities": "Activités", + "Activity": "Activité", + "NoActivities": "Aucune activité", + "LatestActivities": "Dernières activités", + "HasChanged": "a changé", + "HisStatus": "son statut", + "Status": "Statut", + "TheAvailabilityStatusOf": "l'état de disponibilité de", + "AvailabilityStatus": "état de disponibilité", + "TheRoleOf": "le rôle de", + "Into": "dans", + "HasRemoved": "a supprimé", + "FromTheProject": "à partir du projet", + "HasInvited": "a invité", + "ToTakeOnTheRoleOf": "assumer le rôle de", + "PendingInvitation": "invitation en attente", + "PendingInvitations": "invitations en attente", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Voici la documentation sur l'authentification des visiteurs", + "SortByDate": "trier par date", + "SelectActivities": "Sélectionnez des activités", + "AllActivities": "L'ensemble des Activités", + "NewRequest": "Nouvelle conversation", + "_served": "attribué", + "_unserved": "non attribué", + "AssignedTo": "assigné à", + "UpgradeNow": "Mettre à jour maintenant", + "Plan": "Planifier", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Améliorer", + "TrialExpired": "essai expiré", + "Train": "Former", + "Search": "Chercher", + "AddTheAboveQuestionToAnExistingFAQ": "Ajouter la question ci-dessus à une FAQ existante", + "Answers": "Réponses", + "Questions": "Des questions", + "NoGoodMatchFound": "Aucune bonne correspondance trouvée", + "AddAnotherAnswerToTheCurrentQuestion": "Ajouter une autre réponse à la question actuelle", + "AddAnswerToTheCurrentQuestion": "Ajouter une réponse à la question actuelle", + "AddAnswer": "Ajouter une réponse", + "Answer": "Ajouter une autre réponse à la question ci-dessus", + "Add": "Ajouter", + "AnswerSuccessfullyAdded": "Réponse ajoutée avec succès", + "Inspect": "Inspecter", + "StartOver": "Recommencer", + "Hi": "Salut", + "StartToTestTheBot": "commencer à tester le bot", + "TestingTheBotsIsAnImportantPart": "Le test des robots est une partie importante d'un processus itératif visant à améliorer la précision des réponses renvoyées.", + "EnterAQuestionInTheTextBox": "Entrez une question dans la zone de texte et cliquez sur le bouton Envoyer.", + "TheBestMatchedAnswerFromTheBotIsReturned": "La réponse la mieux adaptée du bot est renvoyée comme réponse.", + "SelectInspectForMoreDetailsOnThatResponse": "Sélectionnez Inspecter pour plus de détails sur cette réponse.", + "TheTrainBotSlideOutPanelAppears": " Le panneau coulissant Train bot apparaît.", + "YouCanAddANewAnswer": "Vous pouvez ajouter une nouvelle réponse si l'une des réponses existantes qui correspondait est incorrecte ou si la réponse n'existe pas dans le bot (aucune bonne correspondance trouvée).", + "EnterTheNewAnswerToCurrentQuestion": "Entrez la nouvelle réponse à la question actuelle dans la zone de texte du panneau Train bot et appuyez sur Ajouter une réponse pour l'ajouter.", + "TypeAddYourQuestionHere": "Tapez/ajoutez vos questions ici séparées par une nouvelle ligne", + "SearchForAnswersInBots": "Rechercher des réponses dans les bots", + "AnswersFound": "Réponses trouvées", + "FoundIn": "trouvé dans", + "ToThisAnswer": "à cette réponse", + "At": "à", + "at": "à", + "CurrentAnswers": "Réponses actuelles", + "NewAnswer": "Nouvelle réponse", + "UploadAnswersFromCsv": "Importer des réponses à partir de CSV", + "UploadFromCsv": "Télécharger à partir de CSV", + "ExportAnswersToCsv": "Exporter les réponses au format CSV", + "ExportToCsv": "Exporter vers CSV", + "Close": "Fermer", + "Period": "Point final", + "SubscriptionCreated": "Abonnement créé", + "SubscriptionRenewed": "Abonnement renouvelé", + "ForThePlan": "pour le plan", + "Invoice": "Facture d'achat", + "Event": "Événement", + "ViewInvoice": "Voir la facture", + "DownloadInvoice": "Télécharger la facture", + "CancelSubscription": "Annuler l'abonnement", + "DoYouReallyWantToCancelYourSubscription": "Voulez-vous vraiment résilier votre abonnement ?", + "OnceYouCancelTheSubscription": "Une fois l'abonnement annulé, votre compte sera rétrogradé à Free et vous ne pourrez plus accéder à nos {{projectprofile}} fonctionnalités", + "YouCurrentlyAreUsing": "Vous utilisez actuellement", + "Of": "de", + "ActiveOperatorSeatsInThe": "sièges actifs dans le", + "GetMore": "Avoir plus", + "AvailableWithTheProPlan": "Disponible avec le plan Pro ou le plan Entreprise", + "BoostCustomerEngagementThroughTriggers": "Stimulez l'engagement des clients grâce à des déclencheurs. Envoyez le bon message au bon moment aux bonnes personnes.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Améliorez votre compte pour suivre ce que font les agents !", + "UpgradeYourAccount": "Mise à niveau votre compte", + "Includes": "comprend", + "EverythingIn": "tout en", + "Unlimited": "Illimité", + "AgentsGroups": "Groupes d'agents", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "par siège", + "PerMonth": "par mois", + "PerYear": "par an", + "GetProPlan": "Obtenir un forfait Pro", + "ContactUs": " Nous contacter", + "OurMostComprehensivePlan": "Notre plan le plus complet, avec des fonctionnalités avancées et un support dédié", + "ProPlan": "Forfait professionnel", + "OrderDetails": "Détails de la commande", + "SubscriptionPeriod": "Période d'abonnement", + "Total": "Le total", + "PayWithACard": "Payer avec une carte", + "DataExportIsAvailableWithTheProPlan": "L'exportation de données est disponible avec le plan Pro ou le plan Entreprise", + "UpdateYourAccounToGetThisFeature": "Mettez à jour votre compte pour bénéficier de cette fonctionnalité", + "UnlimitedChatHistory": "Historique de chat illimité", + "DataExport": "Exportation de données", + "PostChatSurveys": "Enquêtes post-chat", + "WidgetUnbranding": "Suppression de la marque du widget", + "DedicatedAccountManager": "Gestionnaire de compte dédié", + "Training": "Entraînement", + "SoftwareEngineerSupport": "Assistance ingénieur logiciel", + "AdvancedAnalytics": "Analytique avancée", + "SubscriptionStartDate": "Date de début de l'abonnement", + "CurrentInvoiceStartDate": "Date de début de facture actuelle", + "CurrentInvoiceEndDate": "Date de fin de facture actuelle", + "NumberOfAgentSeats": "Nombre de places", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "des places", + "YourCurrentPlan": "Votre forfait actuel", + "NextRenew": "Prochain renouvellement", + "Today": "aujourd'hui", + "In": "dans", + "SubscriptionStatus": "État de l'abonnement", + "day": "journée", + "month": "mois", + "year": "an", + "PaymentDate": "Date de paiement", + "to": "à", + "AddProject": "Ajouter un projet", + "CreateAProject": "Créer un projet", + "StartByEnteringTheNameOf": "Commencez par entrer le nom de", + "YourSite": "votre site", + "EnterTheSiteName": "Entrez le nom du site", + "SiteName": "Nom du site", + "TheSiteNameIsRequested": "Le nom du site est demandé", + "InstallTiledesk": "Installer le widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Expérimental", + "ChatWithUs": "Discute avec nous", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Parler avec", + "IfYouAreInterested": "Es tu intéressé?", + "Processing": "Traitement...", + "ProcessingNoDot": "Traitement", + "RecentProjects": "Les projets récents", + "OtherProjects": "Autres projets", + "Copied": "Copié", + "TestWidget": "Widget de test", + "WidgetLiveTest": "Test en direct des widgets", + "PresetColorCombinations": "Combinaisons de couleurs prédéfinies", + "TestWidgetAllowYou": "Le widget de test vous permet de simuler des visiteurs, de partager votre widget et de vérifier vos paramètres de conception", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "Vous avez été invité par", + "ToJoinTheProject": "rejoindre le projet", + "AndTakeOnTheRoleOf": "et endosser le rôle de", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "L'invitation que vous utilisez n'est plus valide ", + "ImANewUser": "Je suis un nouveau coéquipier", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Après inscription, vous pourrez rejoindre", + "FromTheRecentPojectPage": "depuis la page Vos projets", + "IAlreadyHaveAnAccount": "Je ai déjà un compte", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Vous avez déjà invité ce coéquipier (voir les invitations en attente)", + "Awesome": "Impressionnant", + "YourPaymentIsSuccessfullyDone": "Votre paiement est effectué avec succès", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Veuillez vérifier votre e-mail, vous recevrez un reçu", + "HavingTrouble": "Avoir des problèmes", + "ContinueToHomepage": "Continuer vers la page d'accueil", + "General": "Général", + "NoPayments": "Aucun paiement", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "Ce qu'il te manque", + "OnceYourTrialHasEndedYouWillMissing": "Une fois votre essai terminé, il vous manquera", + "On": "au", + "InstallNow": "Installer maintenant", + "AssigneeAgent": "Agent cessionnaire", + "Assignee": "Cessionnaire", + "WidgetTranslations": "Traductions de widgets", + "Translations": "Translations", + "Multilanguage": "Multilingue", + "TranslateOrEditWidgetPhrases": "Traduire ou modifier toutes les phrases apparaissant dans le widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "Si vous souhaitez ajouter une langue ou modifier toutes les phrases apparaissant dans le widget", + "English": "Anglais", + "Italian": "Italien", + "German": "Allemand", + "en": "Anglais", + "it": "Italien", + "de": "Allemand", + "es": "Espagnol", + "pt": "Portugais", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choisissez une langue", + "Delete": "Supprimer", + "NoUnservedRequests": "Aucune conversation non attribuée", + "NoServedRequests": "Aucune conversation attribuée", + "NoRequests": "Pas de conversation", + "MultiLanguagePreview": "Changer la langue de l'aperçu", + "RequiredField": "Champs requis", + "Text": "Texte", + "Alignment": "Alignement", + "UserRole": "Rôle d'utilisateur", + "BotType": "Type de robot", + "Language": "Langue", + "ReassignToDept": "Réaffecter au département", + "AddTranslation": "Ajouter une traduction", + "Completed": "Complété", + "TranslationDeleted": "{{language_name}} traduction supprimée", + "BotIntegration": "Intégration de robots", + "ChooseBotType": "Choisissez le type de bot", + "CreateA": "Créer un robot {{ bottype }}", + "CreateAN": "Créer un robot {{ bottype }}", + "ServiceAccountPrivateKeyFile": "Fichier de clé privée du compte de service", + "DragAFileHereOr": "Faites glisser votre fichier d'informations d'identification .json ici ou", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "feuilleter", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "à upload", + "CreateAnswers": "Créer des réponses", + "CreateAFreeAccount": "Créer un compte gratuit", + "CreateTicket": "Créer un ticket", + "AvailableFrom": "Available from", + "Ok": "D'accord", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Sujet", + "DefaultBotLanguageInDialogflow": "Langue par défaut du bot dans Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Notre chatbot NLP (Natural Language Processing) natif, simple et puissant", + "ResolutionBotDescription": "Automatisez les réponses à vos questions courantes pour des résolutions instantanées et des clients plus satisfaits", + "UseDialogflowToTrainYourBot...": "Utilisez Dialogflow pour entraîner votre bot avec notre intégration native et innovante de Dialogflow", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Tutoriel de démarrage", + "AnIdentityBotRepresents": "Un bot d'identité représente un profil virtuel utilisé pour les messages automatiques envoyés par le système (par exemple, l'envoi de messages dans des déclencheurs)", + "DialogflowKnowledgeBaseID": "ID de la base de connaissances Dialogflow", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Remplissez le champ uniquement si vous souhaitez utiliser le", + "DialogflowKnowledgeBaseFeature": "Fonctionnalité de la base de connaissances de Dialogflow", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Voici le tutoriel.", + "FiletypeNotSupported": "type de fichier non pris en charge", + "ChatLimit": "Limite de chat", + "SuccessfullyUpdated": "Mise à jour réussie", + "AnErrorOccurredWhileUpdating": "Une erreur s'est produite lors de la mise à jour", + "NotificationNothingToSave": "Rien à sauver", + "GoToRequest": "Aller à la conversation", + "Busy": "occupé", + "Company": "Société", + "Address": "Adresse", + "StreetAddress": "Adresse de la rue", + "Street": "Street", + "City": "Ville", + "State": "Province/State", + "PostalCode": "Code postal/code postal", + "Country": "Pays", + "PhoneNumber": "Numéro de téléphone", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Date de début", + "ExtremeMeasures": "Mesures extrêmes", + "DeleteAccount": "Supprimer le compte", + "AreYouSureYouWantDeleteYourAccount": "Êtes-vous sûr de vouloir supprimer votre compte", + "AllProjectWillBeDeleted": "Tous ({{projects_length}}) projet(s) créés dans ce compte seront supprimés", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Annulez tous les abonnements actifs avant de continuer", + "YesDeleteMyAccount": "Oui, supprimer mon compte", + "OperatingSystem": "Système opérateur", + "ThisGroupHasNoMembers": "Ce groupe n'a pas de membres", + "Description": "La description", + "more": "suite", + "SeeAll": "Voir tout", + "AllDepts": "Tous les départements", + "All": "Tout", + "Save": "Sauvegarder", + "Update": "Mettre à jour", + "Warning": "Attention!", + "CreationDate": "Date de création", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Les réponses standardisées sont des messages prédéfinis que vous pouvez facilement rappeler pendant le chat.", + "1B": "Pour l'utiliser, tapez \"/\" (barre oblique) et faites-le suivre d'un mot ou des premières lettres de tout mot inclus dans le titre de la réponse standardisée.", + "1C": "Dans la liste renvoyée des réponses enregistrées, sélectionnez la réponse que vous souhaitez utiliser.", + "2": "Si vous répondez souvent aux mêmes questions des clients, pensez à enregistrer ces réponses en tant que réponses standardisées.", + "3": "Avec les réponses standardisées, vous la saisissez une fois, l'enregistrez et la réutilisez dans les discussions chaque fois que vous en avez besoin.", + "4": "Vous pouvez également créer une expérience plus attrayante pour vos clients en personnalisant votre message :", + "5": "1) Lors de l'édition d'un message, vous pouvez insérer un champ de personnalisation en sélectionnant d'abord la zone dans laquelle vous souhaitez créer le champ.", + "6": "2) Ensuite, cliquez sur le bouton AJOUTER LA PERSONNALISATION ", + "7": "3) Cliquez sur le bouton AJOUTER UNE PERSONNALISATION pour afficher une liste dans laquelle vous pouvez sélectionner la valeur de personnalisation que vous souhaitez ajouter à votre message." + }, + "CR": "RS", + "CannedResponses": "Réponses standardisées", + "AddResponses": "Créer une réponse", + "EditResponses": "Modifier la réponse", + "Responses": "Réponses", + "YouHaveNotAddedAnyCannedResponses": "Vous n'avez ajouté aucune réponse standardisée", + "Title": "Titre", + "Message": "Message", + "AddCustomization": "Ajouter une personnalisation", + "SelectACustomizationToAddToYourMessage": "Sélectionnez une valeur de personnalisation à ajouter au message", + "recipient_name_desc": "Le prénom de la personne à qui l'agent répond sera ajouté au message.", + "recipient_lastname_desc": "Le nom de famille de la personne à qui l'agent répond sera ajouté au message.", + "recipient_email_desc": "L'e-mail de la personne à qui l'agent répond sera ajouté au message.", + "recipient_website_desc": "Le site Web de la personne à qui l'agent répond sera ajouté au message.", + "agent_name_desc": "Le nom de l'agent qui répond sera ajouté au message.", + "First_name_of_recipient": "Prénom du destinataire", + "Email_of_recipient": "E-mail du destinataire", + "Website_of_recipient": "Site Web du destinataire", + "First_name_of_agent": "Prénom du mandataire", + "EnterCannedResponseTitle": "Saisissez le titre de la réponse standardisée", + "WriteMsgToSendToYourVisitors": "Rédigez un message de réponse standardisé à envoyer à vos visiteurs", + "PleaseFillOutThisField": "Veuillez remplir ce champ", + "NotificationMsgs": { + "DeleteCannedResError": "Une erreur s'est produite lors de la suppression de la réponse", + "DeleteCannedResSuccess": "Réponse supprimée avec succès", + "CreateCannedResSuccess": "Réponse créée avec succès", + "CreateCannedResError": "Une erreur s'est produite lors de la création de la réponse", + "UpdateCannedResSuccess": "Réponse mise à jour avec succès", + "UpdateCannedResError": "Une erreur s'est produite lors de la mise à jour de la réponse" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Des places", + "UpgradePlan": "Plan de mise à niveau", + "UpgradeYourPlan": "Améliorez votre forfait", + "Your": "Ton", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "expirera dans", + "Days": "jours", + "Tomorrow": "demain", + "HasExpired": "a expiré", + "YourSubscriptionIsActive": "Votre abonnement est actif", + "ThePlanIsActive": "Le régime est actif", + "ThePlanHasExpired": "Le plan a expiré", + "AddMoreOperators": "Ajouter plus de sièges", + "ContactUs": "Nous contacter", + "PlanChange": "Changement de forfait", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contactez-nous via le chat et dites-nous combien de sièges vous souhaitez ajouter au projet", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contactez-nous par e-mail et dites-nous combien de sièges vous souhaitez ajouter au projet", + "TheNumberOfOperatorSeatsCannotBeLess": "Le nombre de sièges ne peut pas être inférieur au nombre de coéquipiers dans votre projet", + "SubscriptionExpired": "Abonnement expiré", + "BillingProblem": "Problème de facturation", + "SubscriptionPaymentProblem": "Problème de paiement d'abonnement", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Nous n'avons pas pu renouveler automatiquement votre abonnement", + "PleaseChatWithUs": "Veuillez discuter avec nous", + "PleaseContactUs": "Contactez nous s'il vous plait", + "ToUpdateYourPaymentInformation": "pour mettre à jour vos informations de paiement", + "YourSubscriptionToThe": "Votre abonnement pour le", + "HasExpiredOn": "a expiré le", + "DowngradeTo": "Passer à la version gratuite", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Vous utilisez actuellement tous les sièges", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contactez-nous par chat pour mettre à jour votre plan tarifaire", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contactez-nous par e-mail pour mettre à jour votre plan tarifaire", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Aucun paiement", + "ToEnableAllFeatures": "pour activer toutes les fonctionnalités", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "L'envoi automatique de transcription par e-mail n'est pas disponible dans votre forfait actuel" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Mise à jour des coéquipiers", + "AgentDeletion": "Suppression d'un coéquipier", + "AgentInvitation": "Invitation à un coéquipier", + "NewRequest": "Nouvelle conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profil", + "UploadImage": "Télécharger une image", + "Name": "Nom", + "Lastname": "Nom de famille", + "UserId": "Identifiant d'utilisateur", + "UpdateProfile": "Mettre à jour le profil", + "FaqKbId": "Identifiant", + "FaqKbRemoteId": "Identifiant distant", + "FaqKbCreatedAt": "Créé à", + "Processing": "Traitement...", + "Completed": "Complété", + "UserSuccessfullyUpdated": "Profil mis à jour avec succès", + "AnErrorHasOccurred": "Une erreur s'est produite lors de la mise à jour de votre profil", + "Continue": "Continuez", + "ChangePsw": "Changer le mot de passe", + "PendingEmailVerification": "En attente de vérification des e-mails", + "YourAccountIsPending": "Votre compte est en attente de vérification par e-mail.", + "ClickHereToResend": "Cliquez ici pour renvoyer l'e-mail de vérification", + "BotHasBeenRemoved": "ce bot a été supprimé", + "YourDetails": "Vos détails", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Taille d'image préférée 128x128 px - Format d'image : .jpeg ou .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Changer le mot de passe", + "CurrentPsw": "Mot de passe actuel", + "NewPsw": "Nouveau mot de passe", + "Confirm": "Confirmer", + "ConfirmNewPsw": "Confirmer le nouveau mot de passe", + "PasswordSuccessfullyChanged": "Mot de passe changé avec succès", + "CurrentPasswordIsInvalid": "Le mot de passe actuel n'est pas valide", + "AnErrorHasOccurred": "Une erreur est survenue", + "PasswordMustBe": "Le mot de passe doit contenir au moins 6 caractères." + }, + "NotificationSettings": { + "AssignedConversations": "Conversations assignées", + "AssignedConversationsSubtitle": "Recevez un e-mail lorsqu'une nouvelle conversation vous est attribuée.", + "UnassignedConversations": "Conversations non attribuées", + "UnassignedConversationsSubtitle": "Recevez un e-mail lorsqu'une conversation n'est pas attribuée.", + "NotificationMsgs": { + "UpdateSuccess": "Préférences mises à jour", + "UpdateError": "Une erreur s'est produite lors de la mise à jour des préférences" + } + }, + "NavBar": { + "ViewAllProjects": "Voir tous les projets", + "UserProfile": "VOIR LE PROFIL", + "RunChatInAStandAloneTab": "Exécutez le chat dans un onglet autonome", + "PendingVerification": "En attente de vérification des e-mails", + "WhenPendingEmailVerification": "Lorsque la vérification des e-mails est en attente, certaines fonctionnalités du système, telles que les notifications par e-mail, sont désactivées", + "SomeSystemAreDisabled": "certaines fonctionnalités du système, telles que les notifications par e-mail, sont désactivées", + "AreYouSureYouWantToLogOut": "Êtes-vous sûr de vouloir vous déconnecter?", + "NoteThatThisWillNotChangeYourAvailability": "Notez que cela ne changera pas le statut de votre disponibilité.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, si vous ne souhaitez pas recevoir de conversations, changez votre statut en indisponible avant de vous déconnecter", + "AttentionYouAreAvailable": "Attention, vous êtes disponible en", + "Projects": "projets", + "Project": "projet", + "IfYouDoNotWantToReceiveRequests": "Si vous ne souhaitez pas recevoir de conversations, changez votre statut en indisponible avant de vous déconnecter", + "OpenTheChat": "Ouvrez le chat pour activer les notifications !", + "ToManageTheMessages": "pour gérer les messages et activer les notifications push", + "OpenTheChatToActivateNotifications": "Ouvrez le chat pour gérer les messages et activer les notifications push", + "ClickHere": "Cliquez ici", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Se déconnecter" + }, + "SideBar": { + "ViewAllProjects": "Voir tous les projets", + "UserProfile": "VOIR LE PROFIL", + "UserProfile2": "VOIR VOTRE PROFIL" + }, + "ProjectsPage": { + "Welcome": "Bienvenue", + "BuildYourCustomer_1": "Construisez votre support client avec des bots intelligents", + "BuildYourCustomer_2": "et une plateforme multicanal.", + "AddProject": "Ajouter un projet", + "ModalAddAProject": "Ajouter un projet", + "ModalAddAProjectLabel": "Entrez le nom de votre projet, par exemple le nom de votre site", + "ModalMustBeAtLeast": "Doit contenir au moins 4 caractères", + "ModalPlaceHolder": "Nom du projet", + "ModalCreateProjectBtn": "Créer un projet", + "UserProfile": "VOIR LE PROFIL", + "modalCreateProject": "Créer un projet", + "Processing": "Traitement...", + "Completed": "Complété", + "YourNewProjectIsReady": "Votre nouveau projet est prêt", + "YourNewProject": "Votre nouveau projet", + "IsReady": "est prêt", + "Continue": "Continuez" + }, + "ProjectEditPage": { + "YourProject": "Votre projet", + "YourPlan": "Votre plan", + "ProjectName": "Nom du projet", + "ProjectId": "Identifiant du projet", + "TranscriptByEmail": "Envoi automatique de la transcription par e-mail", + "AutoSendTranscriptByEmail": "A la fin de chaque chat, envoyez automatiquement la retranscription par email au demandeur", + "AutoSend": "Envoi automatique", + "Generate": "Générer", + "UpdateProject": "Mettre à jour le projet", + "Update": "Mettre à jour", + "Copy": "Copie", + "DeleteProject": "Supprimer le projet", + "TheProjectWillBeDeleted": "Le projet sera supprimé", + "TheProject": "Le projet", + "WillBeDeleted": "sera supprimé", + "ToDeleteTheProject": "Pour supprimer le projet, saisissez l'ID du projet", + "VisitorAuthentication": "Authentification des visiteurs", + "Webhook": "Webhook", + "ManageWebhook": "Gérer le Webhook", + "EnableWebhook": "Gérer les abonnements aux webhooks", + "GoToWebhookConsole": "Aller à", + "Authentication": "Développeur", + "EnableVisitorAuthentication": "Activer l'authentification des visiteurs", + "GenerateSharedSecret": "Générer un secret partagé", + "NoteThatWillBeSubscribed": "Notez qu'en générant un nouveau secret partagé, le précédent sera écrasé", + "NoteThatWillBeDisplayedOnce": "Notez que ce secret partagé ne sera affiché qu'une seule fois", + "SharedSecretGenerated": "Secret partagé généré", + "ThisIsYourSharedSecret": "Ceci est votre secret partagé", + "ProjectPlan": "Planifier", + "Your": "Ton", + "Payments": "Paiements", + "Account": "Compte", + "Subscription": "Subscription", + "SeePayments": "Voir Paiements", + "Advanced": "Avancée", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Limite de chat", + "AutomaticAssignment": "Affectation automatique", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Chats maximum", + "LimitChatsNumber": "Limitez le nombre de chats simultanés que chaque agent peut prendre en même temps", + "ItLimitChatsNumber": "Il limite le nombre de chats simultanés que chaque agent peut prendre à la fois", + "ThisChatLimitWillAppliedToAllAgents": "Cette limite de chat s'appliquera à tous les agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "Vous pouvez spécifier la limite de discussion simultanée individuelle des agents : sélectionnez un coéquipier à modifier sous Paramètres > Coéquipiers et groupes et dans son profil, entrez une valeur dans le champ Limite de discussion.", + "Reassignment": "Réaffectation", + "ReassignChatIf": "Réattribuer le chat si l'agent ne sert pas le chat attribué dans un délai spécifié", + "ItReassignChatIf": "Il réattribue le chat si l'agent ne sert pas le chat attribué dans un délai spécifié", + "TheChatWillBeBetweenTheUnassigned": "Si aucun agent ne répond au chat attribué, le chat sera répertorié comme non attribué", + "ReassignmentTimeout": "Délai de réaffectation", + "TimeWithNoResponse": "Temps (en sec) sans réponse avant qu'un chat ne soit attribué à un autre agent", + "CustomizeEmailTemplate": "Personnaliser le modèle d'e-mail de notification", + "CustomizeEmailTemplateSubTitle": "Personnalisez le contenu des e-mails envoyés aux coéquipiers", + "CustomizeEmailTemplateBtn": "Personnaliser les e-mails", + "SeeThePreviewOfTheEmail": "Voir l'aperçu de l'e-mail en cliquant sur le bouton voir l'aperçu", + "SeePreview": "Voir l'aperçu", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Désolé, cette fonctionnalité n'est disponible qu'avec le forfait Entreprise", + "SMTPSettings": "Paramètres SMTP", + "SMTPSettingsSubTitle": "Configurer les paramètres SMTP", + "ManageSMTPSettings": "Gérer les paramètres SMTP", + "HostName": "Nom d'hôte", + "Port": "Numéro de port", + "SenderAddress": "Adresse de l'expéditeur", + "SMTPAuthenticationAndSecurity": "Authentification et sécurité", + "UserName": "Nom d'utilisateur", + "ConnectionSecurity": "Sécurité de connexion", + "SendSMPTTestEmail": "Envoyer un e-mail test", + "SMTPConfigurationUpdatedSuccessfully": "Configuration SMTP mise à jour avec succès", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "Une erreur s'est produite lors de la mise à jour de la configuration SMTP", + "NotificationMsgs": { + "UpdateProjectSuccess": "Projet mis à jour avec succès", + "UpdateProjectError": "Une erreur s'est produite lors de la mise à jour du projet", + "DeleteProjectSuccess": "Projet supprimé avec succès", + "DeleteProjectError": "Une erreur s'est produite lors de la suppression du projet", + "TheProjectHasBeenDeleted": "le projet a été supprimé" + }, + "theMinimumAllowedIs_1": "le minimum autorisé est 1", + "theMaximumAllowedIs_10000000": "le maximum autorisé est de 10.000.000", + "ChatsReassigned": "Chats réaffectés", + "AutomaticUnavailableStatus": "Statut d'indisponibilité automatique", + "SetAnAgentStatusToUnavailable": "Définir le statut d'un agent sur indisponible s'il a un nombre consécutif de chats réaffectés", + "ItSetAnAgentStatusToUnavailable": "Il définit le statut d'un agent sur indisponible s'il a un nombre consécutif de chats réaffectés", + "NumberOfChatsReassignedBefore": "Nombre de chats réaffectés avant que le statut de l'agent ne soit modifié", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "Pour commencer configurez votre Widget !", + "WidgetSubtitle1": "Installer et personnaliser le widget", + "WidgetSubtitle2": "le widget de chat sur votre site", + "VisitorsSubtitle1": "Voir la liste de tous vos visiteurs web", + "VisitorsSubtitle2": "et discuter avec eux", + "ChatSubtitle": "Voir l'historique des discussions", + "AnalyticsSubtitle": "Suivez les discussions que vous avez avec les clients", + "HistorySubtitle": "Voir le chat fermé", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Configuration des règles de routage pour le \"Routage par défaut\"", + "SettingUpTileDeskRoutingRules_2": "Paramétrage des règles de routage pour le 'Département par défaut'", + "TheFollowingRules": "Les règles suivantes seront ignorées si au moins un autre département existe et que son statut est défini sur 'Visible'", + "SelectABotThatWill": "Sélectionnez un bot qui répondra aux conversations des visiteurs avant l'engagement de l'agent", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Sélectionnez un robot", + "orCreateABot": "créer un nouveau robot", + "SelectAnExistingOne": "sélectionnez-en un existant ou", + "BotOnly": "Robot uniquement", + "RoutingRules": "Règles de routage", + "SetRoutingRules": "Définir des règles de routage pour l'engagement des agents", + "ErrorGroupId": "Erreur : ID de groupe", + "Trashed": "saccagé", + "AllUsers": "Tous les coéquipiers", + "UpdateRoutingRules": "Mettre à jour les règles de routage", + "Processing": "Traitement...", + "Completed": "Complété", + "RoutingRulesSuccessfullyUpdated": "Règles de routage mises à jour avec succès", + "GroupLabel": "(Grouper)" + }, + "UsersPage": { + "Invites": "Inviter un coéquipier", + "User": "Coéquipier", + "Firstname": "Prénom", + "Lastname": "Nom de famille", + "UserId": "Identifiant d'utilisateur", + "Role": "Rôle", + "Available": "Disponible", + "ViewProfileUser": "voir le profil", + "tootipEditUser": "Éditer le profil", + "tootipDeleteUser": "Supprimer le membre", + "modalDeleteUser": "Supprimer le membre", + "modalCancelInvite": "Annuler l'invitation", + "TheMemberWithId": "Le membre avec ID", + "WillBeRemoved": "sera supprimé", + "AreYouSure": "Êtes-vous sûr de vouloir désinstaller", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Voulez-vous vraiment révoquer l'invitation à", + "FromTheProject": "à partir du projet", + "Confirm": "Confirmer", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "L'utilisateur a été invité.", + "Continue": "Continuez", + "PendingInvitation": "Invitations en attente", + "DateOfSending": "Invitation envoyée", + "InvitedToBecome": "Invité à devenir", + "NoPendingInvitation": "Aucune invitation en attente", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Renvoyer l'invitation", + "ResendInviteSuccessNoticationMsg": "L'e-mail d'invitation a été envoyé à ", + "ResendInviteErrorNoticationMsg": "Une erreur s'est produite lors de l'envoi de l'e-mail ", + "CanceledInviteSuccessMsg": "Invitation annulée pour ", + "CanceledInviteErrorMsg": "Une erreur s'est produite lors de l'annulation de l'invitation" + }, + "UserEditAddPage": { + "AddUser": "Ajouter un joueur", + "AddUserToThe": "Ajouter un coéquipier au", + "Project": "projet", + "EditUserRole": "Éditer le profil", + "UserEmail": "E-mail d'un coéquipier", + "Role": "Rôle", + "SelectRole": "Sélectionnez un rôle", + "Invites": "Inviter", + "Update": "Mettre à jour", + "UserRoles": "Rôles des coéquipiers", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Propriétaire", + "TheOwnerIs": "Le propriétaire est la personne qui a créé le projet", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrateur", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "Un agent peut utiliser ce panneau de contrôle pour surveiller les conversations d'aide et discuter avec les visiteurs.", + "modalInviteUser": "Invite un coéquipier", + "Processing": "Traitement...", + "Completed": "Complété", + "TheUserHasBeenInvited": "L'utilisateur a été invité.", + "Continue": "Continuez", + "NotAllowedAction": "Action non autorisée", + "YouCanNotInviteYourself": "Tu ne peux pas t'inviter", + "YouCanNotInviteAProjectMember": "Vous ne pouvez pas inviter un coéquipier déjà membre du projet", + "TheEmail": "Le courriel", + "wasNotFoundNoteThat": "n'a pas été trouvé, noter que seuls les coéquipiers enregistrés peuvent être invités", + "AnErrorHasOccurred": "Une erreur est survenue", + "EmailAddress": "Adresse e-mail", + "NumberOfChatsAgentIsAllowedToTake": "Nombre de chats que le coéquipier est autorisé à prendre en même temps" + }, + "GroupsPage": { + "Groups": "Groupes", + "AddGroup": "Ajouter un groupe", + "Name": "Nom de groupe", + "CreationDate": "Date de création", + "Members": "Membres", + "NoGroups": "Aucun groupe", + "GroupId": "Identifiant du groupe", + "PendingAddMembers": "en attente d'ajout de membres", + "tooltipEditGroup": "Modifier le groupe", + "tooltipDeleteGroup": "Supprimer le groupe", + "DeleteGroup": "Supprimer le groupe", + "TheGroupWithId": "Le groupe avec Id", + "TheGroup": "Le groupe", + "WillBeRemoved": "sera supprimé", + "AreYouSureDeleteGroup": "Êtes-vous sûr de vouloir supprimer le groupe", + "IdGroup": "Groupe d'identifiants", + "UseGroupsToOrganizeSupportTeams": "Utiliser des groupes pour organiser les équipes d'assistance", + "YouCanGroupAgents": "Vous pouvez regrouper les agents en fonction de leurs compétences et affecter des groupes d'agents à vos services", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Ajouter un groupe", + "EditGroup": "Modifier le groupe", + "GroupName": "Nom", + "Group_Name": "Nom de groupe", + "AddTeammatesToGroup": "Ajouter des coéquipiers au groupe", + "UpdateGroup": "Groupe de mise à jour", + "Processing": "Traitement...", + "Completed": "Complété", + "MemberAddedtoGroup": "Membre ajouté au groupe", + "MembersAddedtoGroup": "Membres ajoutés au groupe", + "CreateGroup": "Créer un groupe", + "UpdateGroupName": "Mettre à jour le nom du groupe", + "GroupAttributes": "Attributs de groupe", + "GroupID": "Identifiant du groupe", + "Members": "Membres", + "AddMembers": "Ajouter des membres", + "Select": "Sélectionner", + "User": "Utilisateur", + "Role": "Rôle", + "UserId": "Identifiant d'utilisateur", + "NoMembers": "Aucun membre", + "AddMembersToTheGroup": "Ajouter des membres au groupe", + "Add": "Ajouter", + "GroupCreated1": "Le groupe", + "GroupCreated2": "a été créé avec succès", + "AddNow": "Ajouter maintenant des membres au groupe", + "AddLater": "Revenir à la liste des groupes (ajouter plus tard)", + "AnErrorHasOccurred": "Une erreur est survenue", + "Continue": "Continuez", + "RemoveMember": "Supprimer un membre", + "TheMemberWithId": "Le membre avec l'identifiant :", + "WillBeRemoved": "sera supprimé", + "AreYouSureRemoveMember": "Êtes-vous sûr de vouloir supprimer le membre sélectionné du groupe" + }, + "BotsPage": { + "AddBot": "Ajouter un robot", + "Name": "Nom du robot", + "RemoteId": "Identifiant distant", + "CreationDate": "Date de création", + "NoBot": "Aucun robot", + "BotId": "Identifiant du robot", + "PendingAddFaqs": "en attente d'ajout de FAQ", + "tooltipEditBot": "Modifier le robot", + "tooltipDeleteBot": "Supprimer le robot", + "tooltipViewAddEditFaq": "Afficher / ajouter / modifier la FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Ajouter / modifier la FAQ (il n'y a pas de FAQ liée à ce Bot)", + "DeleteBotWithId": "Supprimer le bot avec l'identifiant :", + "AreYouSureDeleteBot": "Voulez-vous vraiment supprimer ce bot ?", + "AreYouSureDeleteBotAndRElatedFAq": "Voulez-vous vraiment supprimer ce bot et les FAQ associées ?", + "DeleteBot": "Supprimer le robot", + "TheBot": "Le robot", + "TheBotWithID": "Le bot avec identifiant", + "WillBeDeleted": "sera supprimé", + "IfYouDeletedTheBot": "Si vous supprimez le bot", + "YouAlsoDeleteItsFaqs": "vous supprimez également toutes ses FAQ.", + "ToDeleteTheBotType": "Pour supprimer le bot, saisissez l'ID du bot :", + "Processing": "Traitement...", + "Completed": "Complété", + "BotDeleted": "Robot supprimé", + "AnErrorHasOccurred": "Une erreur est survenue", + "Continue": "Continuez", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Robot externe", + "NoUrlProvided": "Aucune URL fournie", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "le bot a été mis à la corbeille", + "SelectAndConfigureABot": "Sélectionnez et configurez un Bot puis activez-le dans un service pour l'utiliser dans les conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Se connecter à", + "DialogflowQuickTips_1B": "Console de flux de dialogue.", + "DialogflowQuickTips_2": "Sélectionnez votre agent dans le menu déroulant du panneau de gauche.", + "DialogflowQuickTips_3": "Cliquez sur le bouton de réglage. Cela ouvrira la page de configuration de l'agent.", + "DialogflowQuickTips_4": "Dans l'onglet général, recherchez GOOGLE PROJECTS et cliquez sur le lien de votre compte de service.", + "DialogflowQuickTips_5": "Après avoir été redirigé vers votre console SERVICE ACCOUNT, créez une clé en appuyant sur \"+ CREATE SERVICE ACCOUNT\" dans le menu du haut, créez une clé JSON qui sera automatiquement téléchargée.", + "DialogflowQuickTips_6": "Téléchargez maintenant le fichier d'informations d'identification .json de la clé.", + "DialogflowQuickTips_7": "Si vous avez besoin d'un tutoriel détaillé sur la façon de créer un fichier d'informations d'identification, veuillez", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Ajouter un robot", + "EditBot": "Modifier le robot", + "BotName": "Nom", + "CreateBot": "Créer un robot", + "UpdateBot": "Mettre à jour le robot", + "UpdateBotName": "Mettre à jour le robot", + "BotAttributes": "Attributs du robot", + "BotID": "Identifiant du robot", + "CreationDate": "Date de création", + "Processing": "Traitement...", + "Completed": "Complété", + "BotCreated": "Robot créé", + "TheBot": "Le robot", + "HasBeenCreated": "a été créé avec succès", + "AddFaqToTheBot": "Ajouter des FAQ au bot", + "ReturnToTheBotList": "Retour à la liste des robots", + "BackToBotsList": "Liste des robots", + "AnErrorHasOccurred": "Une erreur est survenue", + "Continue": "Continuez", + "Type": "Taper", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Modifier BOT", + "FAQsOfBOT": "FAQ de BOT :", + "AddFaq": "Ajouter une FAQ", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Télécharger des FAQ à partir de CSV", + "ExportFaqsToCsv": "Exporter les FAQ vers CSV", + "BotQuery": "Requête de robot", + "Question": "Question", + "Answer": "Réponse", + "Topic": "Sujet", + "CreationDate": "Date de création", + "NoFAQ": "Pas de FAQ", + "NoAnswer": "No answer", + "FaqId": "Identifiant FAQ", + "tooltipEditFaq": "Modifier la réponse", + "DeleteFaq": "Supprimer la réponse", + "TheFaqWithID": "La FAQ avec identifiant", + "WillBeDeleted": "sera supprimé", + "modalDeleteFaqWithId": "Supprimer la FAQ avec l'identifiant", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirmer", + "ImportCsvFile": "Importer un fichier CSV", + "ColumnsSeparatedWith": "Colonnes séparées par :", + "DelimiterOptionMustBe": "L'option de délimitation doit comporter un caractère", + "ChooseFile": "Choose file", + "UploadCsv": "Importer un fichier CSV", + "Completed": "Complété", + "FaqsSuccessfullyUploaded": "FAQ téléchargées avec succès", + "AnErrorOccurredDuringTheUpload": "Une erreur s'est produite lors du téléchargement", + "AnErrorOccurredWhilDeletingTheAnswer": "Une erreur s'est produite lors de la suppression de la réponse", + "AnswerSuccessfullyDeleted": "Réponse supprimée avec succès", + "Continue": "Continuez" + }, + "FaqEditAddPage": { + "AddFaq": "Ajouter une réponse", + "EditFaq": "Modifier la réponse", + "Question": "Question", + "Answer": "Réponse", + "CreateFaq": "Créer une réponse", + "UpdateFaq": "Mettre à jour la réponse", + "FaqAttributes": "Attributs de réponse", + "FaqID": "Identifiant de réponse", + "CreationDate": "Date de création", + "TheRequestWillBeAssignedToAHumanAgent": "insérez '\\agent' comme dernière ligne dans la zone de texte \"Réponse\" pour déplacer automatiquement la conversation vers un agent humain, en suivant les règles du service. En savoir plus sur le transfert humain", + "DisplayTheButtonWithNameButton_1": "syntaxe du bouton d'affichage : utilisez '*' suivi d'un espace, puis le texte du bouton sur une nouvelle ligne du texte de réponse. Voir exemple", + "DisplayTheImageWithTheSpecifiedURL": "afficher l'image avec l'URL spécifiée. Voir exemple", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "appeler le webhook externe au point de terminaison spécifié", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Demande", + "Answer": "Réponse", + "EnterTheQuestion": "Entrez la question", + "RunTest": "Exécuter le test", + "HideScore": "Masquer le score" + }, + "DepartmentsPage": { + "AddDepartment": "Ajouter un département", + "CreationDate": "Date de création", + "CreatedThe": "créé le", + "Status": "Statut", + "Visible": "Visible", + "Hidden": "Caché", + "NoDept": "Aucun département", + "ActivatedBot": "activé :", + "OnlyBot": "(seulement bot)", + "NoBotActivated": "no AI agent", + "Group": "grouper:", + "TheGroupHasBeenTrashed": "le groupe a été saccagé", + "AllUsers": "Tous les coéquipiers", + "DeleteDepartment": "Supprimer le département", + "DeleteDepartmentWithId": "Le département avec l'identifiant :", + "WillBeDeleted": "sera supprimé", + "AreYouSure": "Êtes-vous sûr de vouloir supprimer le département ", + "Confirm": "Confirmer", + "tooltipDeleteDept": "Supprimer le département", + "tooltipEditDept": "Modifier le département", + "VisibleColumnTooltip": "Seulement si au moins deux départements ont un statut de visibilité défini sur \"Visible\", ils seront affichés dans le menu de sélection des départements du widget", + "DepartmentsAreAGreatWayToSeparateChats": "Les départements sont un excellent moyen de séparer les discussions et les coéquipiers en groupes de soutien logiques", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Dirigez les utilisateurs vers l'équipe qui peut le mieux répondre aux questions des utilisateurs.", + "DeptId": "Identifiant du département" + }, + "DeptsAddEditPage": { + "AddDept": "Ajouter un département", + "EditDept": "Modifier le département", + "DeptName": "Nom du département", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activer le robot", + "BotOnly": "Robot uniquement", + "SetRoutingRules": "Définir des règles de routage pour l'engagement des agents", + "ErrorGroupId": "Erreur : ID de groupe", + "AllUsers": "Tous les coéquipiers", + "Trashed": "saccagé", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "créer un nouveau groupe", + "SelectAnExistingOne": "sélectionnez-en un existant ou", + "CreateDept": "Créer un département", + "UpdateDept": "Service de mise à jour", + "Description": "La description", + "DeptId": "ID de service", + "DeptBot": "Dept AI agent", + "DeptAgents": "Agents du département", + "AssignTo": "Affecter à", + "AutomaticallyAssign": "Attribuez automatiquement les conversations entrantes aux agents en ligne.", + "AgentsAreNotified": "Les agents obtiendront manuellement les chats des personnes non desservies.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Département supprimé avec succès", + "DeleteDeptError": "Une erreur s'est produite lors de la suppression du département", + "CreateDeptSuccess": "Département créé avec succès", + "CreateDeptError": "Une erreur s'est produite lors de la création du département", + "UpdateDeptSuccess": "Département mis à jour avec succès", + "UpdateDeptError": "Une erreur s'est produite lors de la mise à jour du département" + } + }, + "VisitorsPage": { + "UnservedRequests": "Conversations non attribuées", + "ServedRequests": "Conversations attribuées", + "ActiveRequests": "Conversations actives", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Défaut", + "Requester": "Demandeur", + "Message": "Message", + "AssignedTo": "Assigné à", + "Archive": "Archiver", + "Resolve": "Resolve", + "tootipArchiveRequest": "Fermer la conversation", + "NoVisitor": "Aucun visiteur actif", + "ClickHereToSimulate": "Cliquez ici pour simuler un visiteur", + "SimulateVisitor": "Simuler un visiteur", + "RequestId": "Identifiant de conversation :", + "RequesterId": "Identifiant du demandeur :", + "Close": "Fermer", + "Enter": "Entrer", + "Loading": "Chargement", + "ArchiveRequest": "Archiver la conversation", + "TheRequestWithId": "La conversation avec id :", + "WillBeArchived": "seront archivés", + "AreYouSure": "Voulez-vous vraiment archiver la conversation sélectionnée ?", + "Note": "remarque : les conversations fermées sont déplacées vers l'historique", + "Completed": "Complété", + "RequestArchived": "Conversation archivée", + "AnErrorHasOccurred": "Une erreur s'est produite lors de l'archivage de la conversation", + "AnErrorHasOccurredLeavingTheChat": "Une erreur s'est produite en quittant le chat", + "Continue": "Continuez", + "Reassign": "Réaffecter", + "SelectTheUserToWhom": "Attribuer la conversation à un autre coéquipier", + "SelectTheDeptsToWhom": "Affecter la conversation à un autre service", + "ReassignRequestTo": "Réaffecter la conversation à", + "ReassignRequest": "Réaffecter la conversation", + "AssignRequest": "Attribuer une conversation", + "AddAgent": "Ajouter un joueur", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Réaffecter à :", + "AssignTo": "Affecter à:", + "TheRequestWillBeReassignedTo": "La conversation sera réaffectée à", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Quitter le chat", + "Leave": "Laisser", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Utilisateur authentifié", + "ViewRequestDetails": "Afficher les détails de la conversation", + "Open": "Ouvert" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages de la conversation", + "Messages": "Messages", + "RequestAttributes": "Attributs de la conversation", + "RequestDetails": "Détails de la conversation", + "Details": "Des détails", + "Enter": "Rejoignez-nous pour discuter", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Ouvrir le chat", + "Loading": "Chargement", + "Archive": "Archiver", + "Close": "Fermer", + "CloseTheRequest": "Archiver la conversation", + "ForwardTheRequest": "conversation en avant", + "RequestClosed": "Conversation archivée", + "InternalRequestClosed": "Billet archivé", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Sujet", + "WasServedBy": "était servi par", + "RequestUnserved": "Conversation non attribuée", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Billet non attribué", + "RequestServedBy": "Conversation attribuée", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Billet attribué", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Identifiant de conversation", + "Date": "Date", + "Requester": "Demandeur", + "RequesterName": "Nom du demandeur", + "RequesterId": "Identifiant du demandeur", + "ChatFormUserName": "Nom d'utilisateur", + "ChatFormUserEmail": "E-mail", + "DepartmentName": "Département", + "Rating": "Évaluation", + "RatingMessage": "Message d'évaluation", + "DepartmentId": "Identifiant du département", + "SourcePage": "La source", + "Agents": "Agents", + "NoAgent": "Aucun agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Mots clés", + "Tag": "Étiqueter", + "TagName": "Nom de la balise", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Ajouter une étiquette", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Supprimer la balise", + "TypeALabelAndPressEnter": "Tapez une balise et appuyez sur Entrée", + "YouHaveNotAddedAnyTags": "Vous n'avez ajouté aucun tag", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Rouge", + "orange": "Orange", + "yellow": "Jaune", + "green": "Vert", + "blue": "Bleu", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Balise créée avec succès", + "CreateLabelError": "Une erreur s'est produite lors de la création de la balise", + "DeleteLabelSuccess": "Balise supprimée avec succès", + "DeleteLabelError": "Une erreur s'est produite lors de la suppression de la balise", + "UpdateLabelSuccess": "Balise mise à jour avec succès", + "UpdateLabelError": "Une erreur s'est produite lors de la mise à jour de la balise", + "AddLabelSuccess": "Balise ajoutée avec succès", + "AddLabelError": "Une erreur s'est produite lors de l'ajout de la balise" + } + }, + "Notes": { + "Notes": "Remarques", + "AddNote": "Ajouter une note", + "AddANote": "Ajouter une note ...", + "DeleteNote": "Supprimer la note", + "DoYouReallyWantToCancelTheNote": "Voulez-vous vraiment annuler la note", + "NotificationMsgs": { + "CreateNoteSuccess": "Remarque créée avec succès", + "CreateNoteError": "Une erreur s'est produite lors de la création de la note", + "DeleteNoteSuccess": "Remarque supprimée avec succès", + "DeleteNoteError": "Une erreur s'est produite lors de la suppression de la note" + } + }, + "HistoryPage": { + "Requester": "Demandeur", + "Message": "Message", + "NoRequests": "Pas de conversation", + "RequestId": "Identifiant de conversation :", + "RequesterId": "Identifiant du demandeur :", + "Close": "Fermer", + "ContainsTheWords": "Contient les mots", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Département", + "AllDepts": "Tous les départements", + "Agent": "Agent", + "AllAgents": "Tous les mandataires", + "DateRange": "Plage de dates", + "ClearSearch": "Effacer la recherche", + "HistoryIsOnlyAvailableForThePast14Days": "L'historique n'est disponible que pour les 14 derniers jours", + "ForUnlimitedChatHistory": "pour obtenir un historique de chat illimité" + }, + "Trigger": { + "Trigger": "Déclencheurs", + "TriggerList": "Liste des déclencheurs", + "AddTrigger": "Ajouter un déclencheur", + "EditTrigger": "Modifier le déclencheur", + "TriggerName": "Nom du déclencheur", + "TriggerListDescription": "La description", + "TriggerListActivated": "Activé", + "Return": "Retourner", + "NoTrigger": "Aucun déclencheur", + "Completed": "Complété", + "Processing": "Traitement...", + "TheTriggerHasBeenAdded": "Déclencheur ajouté avec succès", + "TheTriggerHasBeenUpdated": "Déclencheur mis à jour avec succès", + "Continue": "Continuez", + "ModalDeleteTriggerTitle": "Supprimer le déclencheur", + "AreYouSureDeleteTrigger": "Êtes-vous sûr de vouloir supprimer le déclencheur", + "ERROR_AllFieldMustBeCompleted": "ERREUR!! Compiler tous les champs", + "ERROR_ConditionTypeInNull": "ERREUR!! Choisissez une condition pour l'activation du déclencheur ", + "ERROR_AllFieldConditionMustBeCompleted": "ERREUR!! Choisissez toutes les conditions d'activation du déclencheur", + "ERROR_AllActionFieldMustBeCompleted": "ERREUR!! Choisissez une action à déclencher", + "ErrorMessage": "Veuillez corriger les erreurs avant d'enregistrer", + "ErrorMessageServer": "Une erreur de serveur s'est produite", + "Add_Edit": { + "TriggerStatus": "État du déclencheur", + "TriggerENABLED": "Activée", + "TriggerDISABLED": "Désactivée", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Définissez l'état du déclencheur. Par défaut, il est défini sur ENABLED", + "SetTheStatusOfTrigger": "Définissez l'état du déclencheur.", + "ByDefaultIsSetToENABLED": "Par défaut, il est défini sur Activé", + "TriggerName": "Nom", + "TriggerRequiredFieldError": "Champs requis", + "Description": "La description", + "CustomizeTrigger": "Personnaliser le déclencheur", + "RunTrigger": "Exécuter le déclencheur", + "ResetToDefaults": "Réinitialiser les paramètres par défaut", + "RunTrigger_dropdownElements": { + "Placeholder": "Sélectionnez la méthode d'activation", + "WhenRequestChat": "Lorsqu'un visiteur demande un chat", + "WhenMessageIsSent": "Lorsqu'un message de chat est envoyé", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "Lorsque l'utilisateur s'est connecté", + "NewEvent": "Nouvel évènement" + }, + "CheckConditions": "Vérifier les conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Sélectionnez les conditions d'activation", + "CheckAllConditions": "Vérifiez toutes les conditions suivantes", + "CheckAnyConditions": "Vérifiez l'une des conditions suivantes" + }, + "ConditionPlaceholder": "Sélectionnez l'état", + "CompileAllField_error": "Compiler tous les champs", + "PerformFollowingActions": "Effectuez les actions suivantes", + "ActionPlaceholder": "Sélectionnez l'action", + "CreateTriggerButton": "Créer un déclencheur", + "UpdateTriggerButton": "Sauvegarder les modifications", + "CancelButton": "Annuler", + "ConditionNotifyError": "Doit être présent au moins 1 condition pour activer le déclencheur", + "ActionNotifyError": "Doit être présent au moins 1 action à effectuer pour le déclencheur" + }, + "MessagePlaceholder": "Message", + "ServerError": "Une erreur s'est produite lors du chargement des données", + "DeleteServerError": "Une erreur s'est produite lors de la suppression du déclencheur", + "DeleteTriggerSuccess": "Déclencheur supprimé avec succès", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Informations sur les messages", + "RequestInformation": "Informations sur les conversations", + "VisitorInformation": "Informations visiteurs", + "PageInformation": "Informations sur les pages", + "SoftwareOfVisitor": "Logiciel/Ordinateur du visiteur", + "ChatInformation": "Informations relatives au chat" + }, + "label_key": { + "VisitorSearchTerm": "Texte du message", + "VisitorName": "Nom du contact", + "VisitorMail": "Courrier des visiteurs", + "VisitorDepartment": "Département des visiteurs", + "VisitorReferrer": "Visiteur référent (Client)", + "VisitorURL": "URL de la page du visiteur", + "VisitorPageTitle": "Titre de la page du visiteur", + "VisitorBrowser": "Navigateur visiteur", + "VisitorPlatform": "Plateforme visiteurs", + "Department": "Département", + "VisitorServed": "Visiteur servi", + "VisitorFirstText": "Texte du premier message", + "VisitoruserAgent": "Agent utilisateur visiteur", + "VisitoruserAgentAvailable": "Nombre d'agents disponibles", + "NumberOfParticipatingBot": "Nombre de robots participants", + "DepartmentHasBot": "Le département a un bot", + "OfficesAreOpen": "Les bureaux sont ouverts", + "RequestStatus": "État de la conversation", + "ChannelName": "Nom du canal", + "VisitorCountryRegion": "Langue", + "VisitorCountryCode": "Indicatif pays visiteur", + "VisitorCountryName": "Nom du pays du visiteur" + }, + "placeholder": { + "SelectDepartment": "Sélectionnez le département", + "SelectStatus": "Sélectionnez le statut", + "SelectLanguage": "Choisir la langue" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Informations visiteurs", + "PageInformation": "Informations sur les pages", + "SoftwareOfVisitor": "Logiciel/Ordinateur du visiteur", + "ChatInformation": "Informations relatives au chat", + "ChannelInformation": "Informations sur la chaîne", + "LocationVisitor": "Langue du visiteur" + }, + "label_key": { + "VisitorSearchTerm": "Texte du message", + "VisitorName": "Nom du visiteur", + "VisitorMail": "Courriel du visiteur", + "VisitorFirstText": "Texte du premier message", + "VisitorDepartment": "Département des visiteurs", + "VisitorReferrer": "Visiteur référent (Client)", + "VisitoruserAgent": "Agent utilisateur visiteur", + "VisitoruserAgentAvailable": "Nombre d'agents disponibles", + "NumberOfParticipatingBot": "Nombre de robots participants", + "VisitorURL": "URL de la page du visiteur", + "VisitorPageTitle": "Titre de la page du visiteur", + "VisitorBrowser": "Navigateur visiteur", + "VisitorPlatform": "Plateforme visiteurs", + "Department": "Département", + "DepartmentHasBot": "Le département a un bot", + "OfficesAreOpen": "Les bureaux sont ouverts", + "VisitorServed": "Visiteur servi", + "RequestStatus": "État de la conversation", + "ChannelName": "Nom du canal", + "VisitorCountryRegion": "Langue", + "VisitorCountryCode": "Indicatif pays visiteur", + "VisitorCountryName": "Nom du pays du visiteur" + }, + "placeholder": { + "SelectDepartment": "Sélectionnez le département", + "SelectStatus": "Sélectionnez le statut", + "SelectLanguage": "Choisir la langue" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Informations visiteurs", + "PageInformation": "Informations sur les pages", + "SoftwareOfVisitor": "Logiciel/Ordinateur du visiteur", + "ChatInformation": "Informations relatives au chat" + }, + "label_key": { + "VisitorName": "Nom du visiteur", + "VisitorLastName": "Nom du visiteur", + "VisitorMail": "Courrier des visiteurs" + }, + "placeholder": { + "SelectDepartment": "Sélectionnez le département", + "SelectStatus": "Sélectionnez le statut" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Informations visiteurs" + }, + "label_key": { + "EventName": "Nom de l'événement", + "EventCode": "Code d'événement", + "EventSourcePage": "Page source" + }, + "placeholder": { + "SelectDepartment": "Sélectionnez un département", + "SelectStatus": "Sélectionnez le statut" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Équivaut à", + "NotEqual": "Inégal", + "Contains": "Contient", + "NotContain": "Ne contient pas", + "GreatherThan": "Plus grand que", + "LessThan": "Moins que", + "GreaterEqualThan": "Supérieur ou égal à", + "LessEqualThan": "Inférieur ou égal à", + "HasOwnProperty": "A un robot", + "NotHasOwnProperty": "N'a pas de bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Envoyer un message au visiteur", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Attribuer au département", + "ReAssignToSameDep": "Réaffecter au même département", + "RequestUpdateStatus": "Modifie le statut de la conversation", + "RequestClose": "Fermer la conversation", + "RequestReopen": "Rouvrir la conversation", + "RequestParticipantsJoin": "Ajoute un agent ou un bot à la conversation", + "RequestParticipantsLeave": "Supprimer un agent ou un bot de la conversation", + "LaunchBot": "Lancer le robot", + "RequestCreate": "Créer une conversation", + "AssignLabel": "Attribuer une balise", + "LaunchDeptBot": "Lancer le bot du département" + }, + "placeholder": { + "NameAgent": "Nom d'agent", + "SelectDepartment": "Sélectionnez le département", + "SelectStatus": "Sélectionnez le statut", + "SelectAgent": "Sélectionnez un agent ou un bot", + "SelectBot": "Sélectionnez le robot", + "Label": "Étiqueter" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copier le script", + "TestThisCode": "Testez ce code !", + "TestTheWidget": "Testez le widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Pour discuter avec vos visiteurs, veuillez intégrer le widget dans votre site Web.", + "CopyTheFollowingScript...": "Copiez le script suivant et insérez-le dans la source HTML de votre site Web entre le ", + "OrAddItWith...": "ou ajoutez-le avec", + "HereHow": "Voici comment.", + "IncludeThePreChatForm_1": "Inclure le formulaire de pré-chat", + "ActivateThePreChatForm": "Activer le formulaire de pré-chat", + "PreChatForm": "Formulaire de pré-chat", + "RequiresVisitorsToCompleteForm": "Oblige les visiteurs à remplir un formulaire (nom complet et adresse e-mail) avant de commencer un chat", + "IncludeTheCalloutTimer_1": "Inclure le CALLOUT TIMER : ", + "MakeTheFirstStep": "Faites le premier pas vers une conversation en invitant les visiteurs à discuter", + "CalloutTimer": "Minuteur", + "WhenDisabled": "lorsqu'il est désactivé, la fenêtre de discussion sera ouverte lorsque l'utilisateur cliquera sur le bouton du lanceur", + "CalloutDisabled": "Légende désactivée", + "OpensTheChatImmediately": "ouvre la Callout immédiatement", + "OpensTheChatAfter": "ouvre la Callout après", + "Seconds": "secondes", + "CalloutTitle": "Titre", + "CustomizeTheCalloutTitle": "Personnaliser le titre de la légende", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Personnaliser le message de légende", + "WidgetAlignment": "Alignement des widgets", + "WidgetMargin": "Marge des widgets", + "BottomRight": "en bas à droite", + "BottomLeft": "en bas à gauche", + "AlignsTheWidgetToThe": "aligne le widget sur", + "OfTneWindow": "de la fenêtre", + "LearnMore": "En savoir plus sur nos intégrations", + "Here": "ici", + "TheWebSDKguide": "le guide du SDK Web" + }, + "right": "en bas à droite", + "left": "en bas à gauche", + "ScriptPage": { + "EnterYourScript": "Entrez votre scénario", + "EnterYourScriptHere": "Entrez votre script ici", + "Save": "Sauvegarder" + }, + "VerifyEmailPage": { + "VerifyEmail": "Vérifier les courriels", + "EmailVerificationFailed": "La vérification de l'adresse e-mail a échoué", + "YourEmailHasSuccess": "Votre email a été vérifié avec succès", + "GoToCONSOLE": "ALLER À LA CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "L'accès non autorisé!", + "OopsYouDontHave": "Oups! Vous n'êtes pas autorisé à accéder à cette page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "Le projet ", + "IsSettedTo": "est réglé sur :", + "YouAreCurrentlyAt": "Vous êtes actuellement à :", + "SetProjectToYourTimeZone": "Définir le projet sur votre fuseau horaire", + "TheProjectIsAlreadySettedOnYourTZ": "le projet est déjà réglé sur votre fuseau horaire", + "CurrentTimezone": "fuseau horaire actuel", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "les conversations seront attribuées aux agents en fonction de leur statut de disponibilité", + "Day": "Jour", + "Status": "Statut", + "Morning": "Premier intervalle", + "Afternoon": "Deuxième intervalle", + "Opened": "OPEN", + "Closed": "FERMÉ", + "From": "À partir de", + "To": "À", + "UpdateHours": "Updating operating hours...", + "Processing": "Traitement...", + "Completed": "Complété", + "OperatingHoursSuccessfullyUpdated": "Heures d'ouverture mises à jour avec succès", + "AnErrorHasOccurred": "Une erreur s'est produite lors de la mise à jour des heures d'ouverture", + "ErrorSelectTheProjectTimezone": "Sélectionnez le fuseau horaire du projet", + "Continue": "Continuez", + "UpgradeYourAccountToSetTeamOfficeHours": "Mettez à niveau votre compte pour définir les heures de bureau de l'équipe et informer les visiteurs lorsque vos agents travaillent !", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Dimanche", + "Monday": "Lundi", + "Tuesday": "Mardi", + "Wednesday": "Mercredi", + "Thursday": "Jeudi", + "Friday": "Vendredi", + "Saturday": "Samedi", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytique", + "HeatMapTitle": "Conversations par heure de la journée", + "PanoramicaComponentTitle": "Aperçu", + "MetricsComponentTitle": "Métrique", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Temps de réponse", + "ConversationLenght": "Durée de la conversation", + "Satisfaction": "Satisfaction", + "Events": "Événements" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Temps réel", + "AvgTimeTitle": "Surveillance du temps moyen", + "MedianResTimeClock": "Temps de réponse médian", + "ResponseAVGtime": "Le temps de réponse médian global de votre équipe est ", + "ConvDurationTitle": "Surveillance de la longueur des conversations", + "MedianConvClock": "Durée moyenne des conversations", + "ResponseDurationtime": "La durée médiane globale des conversations de votre équipe est de ", + "RequestChartTitle": "Nombre de dernières conversations ", + "FilterReport": "Filtrer le rapport", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Jours", + "FilterByWeek": "Semaines", + "FilterByMonth": "Mois", + "FilterBy": "Filtrer par", + "Last": "Dernier", + "Milliseconds": "Millisecondes", + "Seconds": "Secondes", + "Second": "Seconde", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Les heures", + "Hour": "Heure", + "Days": "Jours", + "Day": "Jour", + "Month": "Mois", + "Months": "Mois", + "Year": "An", + "Years": "Ans", + "DataRangeRequest": "Plage de données ", + "RealTimeMonitoring": "Surveillance en temps réel", + "SentimentTitle": "Satisfaction du client", + "SentimentHEART": "Satisfaction client médiane", + "SentimentMedianValueHEART": "La satisfaction client médiane globale de votre équipe est :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Mettez à niveau votre compte pour suivre les discussions que vous avez avec les clients", + "DailyMedianResponseTime": "Temps de réponse médian quotidien Dernier", + "DailyConvDurationTime": "Durée moyenne des conversations quotidiennes dans les dernières", + "VisitorsComponentTitle": "Visiteurs", + "Visitors": { + "NumberOfVisitors": "Nombre de visiteurs uniques", + "VisitorsChartTitle": "Nombre de visiteurs uniques en dernier " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Nombre de derniers messages", + "NumberOfMessages": "Nombre de messages", + "NoMessagesValue": "Votre équipe n'a pas encore reçu de message" + }, + "SatisfactionComponentTitle": "Suivi de la satisfaction", + "Satisfaction": { + "SatisfactionStar": "Satisfaction moyenne", + "StatisfactionValueLabel": "La note moyenne de votre équipe est ", + "NoSatisfactionValue": "Votre équipe n'a pas encore reçu d'évaluation.", + "DailySatisfactionTrend": "Tendance quotidienne de la satisfaction des derniers" + }, + "Events": { + "EventsMonitoring": "Surveillance des événements", + "EventsChartTitle": "Nombre d'événements en dernier", + "AllEvents": "Tous les évènements" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "la conversation sera définitivement supprimée", + "SelectedRequestsWillBePermanentlyDeleted": "les conversations sélectionnées seront définitivement supprimées", + "Done": "Fait!", + "TheRequestWasSuccessfullyDeleted": "la conversation a été supprimée avec succès", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversation a été supprimée avec succès", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations ont été supprimées avec succès\n\nAttention, {{ num_conv_exc}} conversations n'ont pas été supprimées", + "ErrorDeleting": "Erreur lors de la suppression !", + "PleaseTryAgain": "Veuillez réessayer" + }, + "MoveToTrash": "Mettre à la corbeille", + "_Active": "actif", + "TrashContacts": "Contacts de la corbeille", + "inTheTrash": "dans la poubelle", + "CloseTrash": "Fermer la corbeille", + "SearchInTrash": "Rechercher dans la corbeille", + "Done": "Fait", + "TheContactWillBePermanentlyDeleted": "le contact sera définitivement supprimé", + "ErrorDeleting": "Erreur lors de la suppression !", + "PleaseTryAgain": "Veuillez réessayer", + "TheContactWasSuccessfullyDeleted": "le contact a été supprimé avec succès", + "YouCannotDeleteThisContact": "Vous ne pouvez pas supprimer ce contact car des conversations lui sont associées", + "MoveTheContactToTheTrash": "Déplacer le contact {{ contactname }} vers la corbeille ?", + "MoveTheContactToTheTrashNoName": "Placer le contact dans la corbeille ?", + "TheContactHasBeenMovedToTheTrash": "Le contact a été déplacé vers la corbeille", + "TheRequestHasBeenMovedToHistory": "la conversation a été déplacée vers l'historique", + "AnErrorHasOccurredArchivingTheRequest": "Une erreur s'est produite lors de l'archivage de la conversation", + "RestoreContact": "rétablir le contact", + "NoProjects": "Aucun projet", + "RelatedKnowledgeBase": "Base de connaissances connexes", + "LoadBrandError": "Une erreur s'est produite lors du téléchargement de votre marque. Code d'erreur:", + "OperatingHoursAreEnabled": "Les heures de fonctionnement sont activées", + "OperatingHoursAreDisabled": "Les heures de fonctionnement sont désactivées", + "HumanAgentsOnly": "Agents humains uniquement", + "BotsOnly": "Robots uniquement", + "AnErrorOccurredWhileSendingTheEmail": "Une erreur s'est produite lors de l'envoi de l'e-mail", + "UserNotFound": "Utilisateur non trouvé", + "SystemTrigger": "Déclencheur système", + "CustomTrigger": "Déclencheur personnalisé", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "La taille d'image optimale est de 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "Un PNG ou un GIF avec un fond transparent fonctionne mieux", + "HowWorks": "Comment fonctionne {{ helpdoc }}", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "cette page affiche un maximum de 100 conversations en temps réel. Pour voir toutes les conversations ou pour une recherche plus avancée, cliquez ici.", + "AllConversations": "Toutes les conversations", + "FilterFor": "Filtrer pour", + "NotInRealTime": "pas en temps réel", + "ResetFilters": "Réinitialiser les filtres", + "AppliedFilters": "Filtres appliqués", + "Ticket": "Demande interne", + "EnableDisable": "Activer / désactiver", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Ajouter un abonnement", + "Subscriptions": "Abonnements", + "NoWebhookSubscriptions": "Il n'y a pas d'abonnements webhook", + "CreateSubscription": "Créer un abonnement", + "UpdateSubscription": "Mettre à jour l'abonnement", + "RequiredFiled": "*Champs requis", + "SelectEvent": "Sélectionnez l'événement", + "SharedSecretGenerated": "Webhook secret généré", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Ceci est votre secret partagé", + "Copy": "Copie", + "NoteThatWillBeDisplayedOnce": "Notez que ce secret partagé ne sera affiché qu'une seule fois", + "ConfirmSubscriptionDeleteTitle": "Supprimer l'abonnement", + "ConfirmSubscriptionDeleteBody": "Voulez-vous vraiment vous désinscrire ? Cette action est irréversible.", + "ConfirmButton": "Confirmer", + "CancelButton": "Annuler", + "MoreInfoWebhook": "Pour plus d'informations sur Webhook, veuillez visiter ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Une erreur s'est produite lors de la suppression de l'abonnement", + "DeleteSubscriptionSuccess": "Abonnement supprimé avec succès", + "CreateSubscriptionSuccess": "Abonnement créé avec succès", + "CreateSubscriptionError": "Une erreur s'est produite lors de la création de l'abonnement", + "UpdateSubscriptionSuccess": "Abonnement mis à jour avec succès", + "UpdateSubscriptionError": "Une erreur s'est produite lors de la mise à jour de l'abonnement", + "ShowSecretError": "Une erreur s'est produite lors de la génération du secret" + } + }, + "SoundEnabled": "Son activé", + "SoundDisabled": "Son désactivé", + "NumberOfRequestsAssignedToMe": "Numéro de conversation qui m'a été attribué", + "NumberOfUnservedRequests": "Nombre de conversations non attribuées", + "User": "Utilisateur", + "ProjectSelected": "Projet sélectionné", + "GoToNotRealTimeRequests": "aller à la page des conversations sans temps réel", + "FilterBy": "Filtrer par", + "ConversationStatus": "État de la conversation", + "IntroGreetings": "Salutations d'introduction", + "ReplyTimeMsg": "Temps de réponse", + "SayHowSoonYourTeamUsuallyReplies": "Indiquez le délai de réponse habituel de votre équipe", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Ce message apparaîtra lorsque le temps de réponse moyen de l'équipe n'est pas disponible au cours des 4 dernières heures", + "DynamicallySharingAverageResponseTime": "Dynamiquement, partage du temps de réponse moyen de l'équipe", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Vos contacts voient ce message si le temps de réponse moyen de l'équipe n'est pas disponible", + "ConfigureWidget": "Configurer le widget", + "WidgetAppearanceAndDefaultLanguage": "Apparence du widget et langue par défaut", + "AlwaysWithTheFollowingMessage": "Toujours avec le message suivant", + "ReadyThemes": "Thèmes prêts", + "CustomColors": "Couleurs personnalisées", + "HeaderLogo": "Logo d'en-tête", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Salutations de bienvenue", + "OnlineOfflineGreetings": "Salutations en ligne / hors ligne", + "WidgetPreviewIsDisplayedIn": "L'aperçu du widget et les phrases suivantes sont actuellement affichés dans", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Modifier l'aperçu dans la section multilingue pour personnaliser dans une autre langue", + "ChangePreviewIn": "Modifier l'aperçu dans le", + "MultilanguageSection": "Section multilingue", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "à personnaliser dans une autre langue", + "ViewServedRequestsMap": "Voir sur la carte", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Personnalisez l'expérience", + "WidgetSetUp": "Configuration des widgets", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Le temps de réponse moyen est calculé sur les quatre dernières heures de conversation", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Si vous n'avez pas eu de conversation au cours des quatre dernières heures, nous informerons les utilisateurs que vous répondez", + "AverageReplyTimeAvailable": "Temps de réponse moyen disponible", + "AverageReplyTimeNotAvailable": "Temps de réponse moyen non disponible", + "ReplyTimePlaceholder": "Espace réservé pour l'heure de réponse", + "LearnAboutAdvancedWidgetConfiguration": "En savoir plus sur la configuration avancée des widgets", + "AddChatToYourWebsite": "Ajouter un chat à votre site Web", + "ChooseHowYouLikeToGetSetUp": "Choisissez comment vous souhaitez vous installer", + "WithJavascriptCode": "Avec code javascript", + "WithGoogleTagManager": "Avec Google Gestionnaire de balises", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager est le moyen le plus simple d'installer le widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "mais notez qu'AdBlocker peut bloquer Google Tag Manager ainsi que Google Analytics, alors utilisez-le avec précaution", + "StartByCopyingTheFollowingScript": "Commencez par copier le script suivant", + "OnceYouHaveCompletedYourChanges": "Une fois que vous avez terminé vos modifications, ouvrez votre site Web", + "YourWidgetShouldAppearInTheBottomRightCorner": "Votre widget devrait apparaître dans le coin inférieur droit", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "suivez ces instructions", + "OpenYourWebsite": "Ouvrez votre site Web", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Faire défaut", + "CurrentlyDisplayedInThePreview": "Actuellement affiché dans l'aperçu", + "CurrentlySelected": "Actuellement sélectionné", + "Preview": "Aperçu", + "SelectAPreview": "Sélectionnez un aperçu", + "NoDefaultLanguageIsSetUp": "Aucune langue par défaut n'est configurée", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "Aucune langue n'est configurée", + "NoDefaultLanguageIsSetUp": "Aucune langue par défaut n'est configurée", + "GoToMultilanguagePage": "Aller à la page multilingue", + "SetYourDefaultLanguageInTheMultilanguageSection": "Définissez votre langue par défaut dans la section Multilangue", + "GoToMultilanguageSection": "Aller à la section multilingue", + "toAddLanguagesToYourProject": "pour ajouter des langues à votre projet", + "Cancel": "Annuler" + }, + "ViewChatbot": "Voir le chatbot", + "ViewChatbots": "Voir les chatbots", + "AddYourFirstChatbot": "Ajoutez votre premier chatbot", + "AddChatbot": "Ajouter un chatbot", + "Hide": "Cacher", + "OperatingHoursDisabled": "Heures de fonctionnement désactivées", + "OperatingHoursEnabled": "Heures de fonctionnement activées", + "AdjustOperatingHours": "Ajuster les heures de fonctionnement", + "TotalLeadsAcquired": "Nombre total de prospects acquis", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Aller à la liste de contacts", + "Last30DaysMessages": "Messages des 30 derniers jours", + "Last30DaysConversations": "Conversations des 30 derniers jours", + "Last7DaysConversations": "Conversations des 7 derniers jours", + "Last30DaysVisitors": "Visiteurs uniques au cours des 30 derniers jours", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Événements des 30 derniers jours", + "Last30DaysConversationsHandledByBots": "Conversations des 30 derniers jours gérées par des bots", + "Last30DaysConversationsHandledByBotsPercentage": "Pourcentage de conversations des 30 derniers jours traitées par des bots", + "FilterReportInAnalytics": "Filtrer le rapport dans les analyses", + "VisitorsOnYourPageInTheLast7Days": "Visiteurs uniques sur votre page au cours des 7 derniers jours", + "TakeAShortcut": "Prendre un raccourci", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Accédez directement aux paramètres les plus populaires dans le tableau de bord", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engagez et fidélisez plus de clients avec des applications et des intégrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engagez plus de clients avec des applications et des intégrations", + "ReadManageAssignAndReplyToCustomerConversations": "Lire, gérer, attribuer et répondre aux conversations des clients", + "Integrations": "Intégrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Voir les coéquipiers", + "AddNewTeammate": "Ajouter un nouveau coéquipier", + "InviteYourFirstTeammate": "Invitez votre premier coéquipier", + "Enabled": "Activée", + "Disabled": "Désactivée", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "Le routage par défaut est désactivé car au moins un autre département existe et son statut est défini sur \"Visible\"", + "TheDefaulDeptIsDisabledBecause_2": "Le service par défaut est désactivé car au moins un autre service existe et son statut est défini sur \"Visible\"", + "TheDefaulDeptIsEnabledBecause": "Le routage par défaut est activé car aucun autre département n'est 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "Le service par défaut et ses règles de routage sont activés car aucun autre service n'est 'Visible'", + "WidgetDefaultLanguage": "Langue par défaut du widget", + "WidgetStyle": "Style de widget", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Cette étape de l'assistant vous guide tout au long de la configuration de base. Vous pouvez modifier le style du widget, la langue par défaut et plus encore à tout moment via les paramètres du widget", + "DeptQuickTips_1": "Les départements sont les différentes divisions commerciales au sein de votre organisation.", + "DeptQuickTips_2": "Chaque département peut avoir ses propres agents, chatbot et règles de routage ; cela vous permet de personnaliser un processus de support indépendant de vos autres départements.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "Ce département ne peut pas être supprimé mais peut toujours être modifié.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "S'il y a plusieurs départements mais qu'un seul a le statut de visibilité défini sur 'Visible', les requêtes des visiteurs seront implicitement acheminées selon les règles de ce département (il est toujours possible d'acheminer les requêtes via API vers les départements 'Non Visible')", + "DeptQuickTips_8": "Si au moins deux départements ont le statut de visibilité défini sur \"Visible\", les visiteurs pourront choisir le département vers lequel acheminer les demandes via le menu de sélection de widget approprié.", + "Edit": "Edit", + "IsSetToVisible": "est défini sur visible", + "IsSetToNotVisible": "est défini sur non visible", + "LatestUpdates": "Dernières mises à jour", + "ReadMoreOnOurBlog": "En savoir plus sur notre blog", + "WhatsNew": "Quoi de neuf", + "ReadLatestUpdatesOnOurBlog": "Lisez les dernières mises à jour sur notre blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Vous êtes sur le point de rejoindre ce chat déjà attribué à", + "SmartAssign": "Attribution intelligente", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Es-tu sûr?", + "YouHaveUnsavedChanges": "Vous avez des changements non enregistrés. Appuyez sur OK et enregistrez ces modifications, ou sur Annuler pour revenir en arrière et perdre ces modifications.", + "Cancel": "Annuler", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Voulez-vous vraiment quitter cette page sans enregistrer ?" + }, + "GroupName": "Nom de groupe", + "Suggested": "suggéré", + "GroupWithThisNameAlreadyExists": "Un groupe portant ce nom existe déjà", + "EnterTheGroupName": "Entrez le nom du groupe (généralement le même que le nom du département)", + "TheNewGroupCreatedCanAlso": "Le nouveau groupe créé peut également être affecté à tout autre service", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations au cours des 30 derniers jours", + "TotalConversations": "Conversations totales", + "FilterConversations": "Filtrer les conversations", + "HereHowCreateABot": "Voici comment configurer votre premier chatbot", + "HereHowConnectYourDialogflowAgents": "Voici comment connecter votre agent Dialogflow", + "ConnectToYourDialogflowAgent": "Connectez-vous à votre agent Dialogflow", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Suivez ce guide pour savoir comment créer ce fichier", + "DoYouWantToSendImagesVideosButtonsAndMore": "Voulez-vous envoyer des images, des vidéos, des boutons et plus encore ?", + "FollowTheMicrolanguageGuide": "Suivez le guide du micro langage", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Voulez-vous passer à un agent humain lors d'une conversation chatbot ?", + "SimplyReplyAgentOnTheLastResponseLine": "Répondez simplement '\\agent' sur la dernière ligne de réponse", + "HereHowToHandoffToTheHumanAgent": "Voici comment passer le relais à l'agent humain", + "MessageChannel": "Canaliser", + "AdvancedSearch": "Recherche Avancée", + "Refresh": "Rafraîchir", + "AllConversationsaveBeenArchived": "Toutes les conversations ont été archivées", + "AddUser": "Ajouter un utilisateur", + "SelectRequester": "Sélectionnez le demandeur", + "AddRequester": "Ajouter un demandeur", + "SelectAssignee": "Sélectionnez le cessionnaire", + "GoToTheRequestDetails": "Accéder aux détails de la demande", + "CreateNewRequester": "Créer un nouveau demandeur", + "ConversationsFound": "Conversations trouvées", + "CreateTicketOnJira": "Créer un ticket sur Jira", + "TicketType": "Type de billet", + "SelectTicketType": "Sélectionnez le type de billet", + "CreateJiraTicket": "Créer un billet", + "NameIsRequired": "Le nom est requis", + "NewRequesterCreatedSuccessfully": "Nouveau demandeur créé avec succès", + "ViewRequesterDetails": "Afficher les détails du demandeur", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Seuls les coéquipiers ayant le rôle de propriétaire peuvent gérer le plan du compte", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "En savoir plus sur les rôles par défaut", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activer les bots pour de nouvelles conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activer le bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Sélectionnez le département", + "Ignore": "Ignorer", + "ActivateFor": "Activer pour", + "ActivateForBot": "Activer le bot pour", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "Aucun service n'est associé à ce bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Entrez l'URL du Webhook", + "IntentName": "Nom de l'intention", + "EnterIntentName": "Entrez le nom de l'intention", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Style de chatbot avancé : boutons", + "StylingYourChatbotReplies": "Styliser les réponses de votre chatbot", + "WebhookmentUrlMustBeAHttpsUrl": "L'URL du webhook doit être une URL https ou http", + "WebhookmentUrlMustBeAValidUrl": "L'URL du webhook doit être une URL valide", + "EnableWebhookCallForThisIntent": "Activer l'appel webhook pour cet intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "La réponse avec le nom d'intent {{ intent_name }} existe déjà", + "HowToGenerateDialogflowGoogleCredentialsFile": "Comment générer le fichier d'informations d'identification Google Dialogflow", + "MicrolanguageGuide": "Guide du microlangage", + "HowHandlingImagesVideosButtonsAndMore": "Comment gérer les images, les vidéos, les boutons et plus encore", + "TheRequestWillBeReassignedToTheAgent": "La conversation sera réaffectée à l'agent", + "Type": "Taper", + "ThisChatHasBeenAbandonedBy": "Ce chat a été abandonné par", + "theLastOneWhoLeft": "le dernier qui est parti", + "AdjustSmartAssignment": "Ajuster l'attribution intelligente", + "ChatReassignmentIsEnabled": "Réattribution de chat activée", + "ChatReassignmentIsDisabled": "Réattribution de chat désactivée", + "ReassignmentIsEnabled": "Réaffectation activée", + "ReassignmentIsDisabled": "Réaffectation désactivée", + "ChatLimitEnabled": "Limite de chat activée", + "ChatLimitDisabled": "Limite de chat désactivée", + "AutomaticUnavailableeStatusEnabled": "Automatique indisponible activé", + "AutomaticUnavailableStatusDisabled": "Automatique indisponible désactivé", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Les utilisateurs avec le rôle Agent ne peuvent pas gérer les options avancées du projet", + "ThisFeatureIsAvailableWithTheProPlan": "Cette fonctionnalité est disponible avec le plan Pro ou le plan Entreprise", + "From": "À partir de", + "To": "À", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Nombre de réponses", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Votre photo de profil a été téléchargée avec succès !", + "RemovePhoto": "Supprimer l'image", + "OrSelectAnExistingOneWithNoAssociatedBot": "ou sélectionnez-en un existant sans bot associé", + "BotHasBeenAssociatedWithDepartment": "Le bot {{bot_name}} a été associé au département {{dept_name}}", + "decodedJWT": "Informations fiables", + "ConfigureYourFirstChatbot": "Configurez votre premier chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Voici comment styliser vos réponses", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Voici comment envoyer des images, des vidéos et plus", + "YourAnswerText": "Votre texte de réponse", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Bot de résolution : images, vidéos, boutons et plus", + "HandoffToHumanAgents": "Transfert aux agents humains", + "RenderAbutton": "Rendre un bouton", + "SettingUpAutomaticAssignment": "Paramétrage de l'affectation automatique", + "..................": "..................", + "Map": "Carte", + "EventDetails": "Détails de l'évènement", + "PeriodStart": "Début de période", + "PeriodEnd": "Fin de période", + "Amount": "Quantité", + "EndDate": " Date de fin", + "Seats": "Des places", + "UnitAmount": "Montant unitaire", + "AnErrorOccurringDuringThePayment": "Une erreur survenant lors du paiement", + "WidgetAPITestPage": "Page de test de l'API Widget", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Utilisez la page de test du widget pour tester l'API et les propriétés du widget", + "WidgetTest": "Ouvrir la page d'essai", + "AllAgents": "Tous les mandataires", + "CustomizeThePreChatForm": "Personnalisez le formulaire de pré-chat", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Personnalisez les informations que vous demandez aux clients dans le formulaire de pré-chat en supprimant ou en ajoutant des champs", + "InvalidJSON": "JSON invalide", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "E-mail non disponible", + "Project": "Projet", + "YourProjects": "Tes projets", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Désolé, l'erreur suivante s'est produite lors du chargement de l'image :", + "SorryFileTypeNotSupported": "Désolé, type de fichier non pris en charge", + "PreChatFormData": "Formulaire de pré-chat", + "HereSomeExamples": "Ici quelques exemples", + "SentBy": "envoyée par", + "ResolutionBotLanguage": "Langue", + "Priority": "Priorité", + "urgent": "Urgent", + "high": "Haut", + "medium": "Moyen", + "low": "Meugler", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "La priorité de la conversation a été mise à jour avec succès", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Une erreur s'est produite lors de la mise à jour de la priorité de la conversation", + "Join": "Rejoindre", + "You_are_successfully_added_to_the_chat": "Vous êtes ajouté avec succès au chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "En appuyant sur Ok, la conversation vous sera attribuée", + "AutoRating": "Classement automatique", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "A la fin de la conversation, un formulaire est automatiquement proposé avec la demande d'évaluation de la qualité de la conversation", + "ActionNotAllowed": "Action non autorisée", + "MoreInfo": "Plus d'informations", + "ProPlanTrial": "Forfait Pro (essai)", + "PaydPlanName": "{{projectprofile}} Forfait", + "assignedRequest": "Conversation attribuée", + "assignedEmailMessage": "Message électronique attribué", + "pooledRequest": "Conversation groupée", + "pooledEmailMessage": "Message électronique groupé", + "newMessage": "Nouveau message", + "ticket": "Ticket", + "sendTranscript": "Envoyer la transcription du chat", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Réinitialiser les paramètres par défaut", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Envoyer à", + "Send": "Envoyer", + "AuthenticationFailed": "Échec de l'authentification, l'e-mail de test n'a pas pu être envoyé", + "AnErrorHasOccurred": "Une erreur est survenue", + "EmailTemplateUpdatedSuccessfully": "Modèle d'e-mail mis à jour avec succès", + "PinThisProjectInTheChatWindow": "Épinglez ce projet dans la fenêtre de discussion pour suivre facilement les conversations du projet et modifier votre statut", + "SelectAnotherProject": "Sélectionnez un autre projet", + "DashboardLanguage": "Langue du tableau de bord", + "AutomaticDashboardLanguage": "Automatique (langue du navigateur)", + "PreferredDashboardLanguage": "Choisissez votre langue préférée", + "PleaseSelectALanguage": "Veuillez sélectionner une langue", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Il est nécessaire de sélectionner un projet pour gérer la réception ou non des e-mails de notification lorsqu'une conversation vous est attribuée ou lorsqu'il y a une nouvelle conversation non attribuée", + "TheDashboardIsTranslatedInto": "Le tableau de bord est traduit en {{language_name}}. Pour changer de langue cliquez sur le drapeau", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "Les paramètres seront appliqués après l'actualisation du tableau de bord.", + "RefreshNow": "Actualiser maintenant", + "ServedByHumans": "Servi par les humains", + "ServedByBots": "Servi par des robots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Temps de réponse moyen", + "AverageLengthOfConversation": "Durée moyenne de la conversation", + "New Conversation": "Nouvelle conversation", + "Authentication Triggers": "Déclencheurs d'authentification", + "DailyAverage": "Moyenne quotidienne", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "vous: ", + "LABEL_MSG_PUSH_START_CHAT": "Pas encore de conversation", + "LABEL_MSG_START_CHAT": "Commencez à discuter", + "LABEL_AVAILABLE": "disponible", + "LABEL_NOT_AVAILABLE": "indisponible", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Toujours pas de message ici...", + "LABEL_TODAY": "aujourd'hui", + "LABEL_TOMORROW": "hier", + "LABEL_LAST_ACCESS": "dernier accès", + "LABEL_TO": "à", + "ARRAY_DAYS": [ + "Lundi", + "Mardi", + "Mercredi", + "Jeudi", + "Vendredi", + "Samedi", + "Dimanche" + ], + "LABEL_SEND": "Envoyer", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Conversation sur l'identifiant", + "LABEL_CREATED_THE": "groupe créé le", + "LABEL_INFO_ATTRIBUTE": "Les attributs", + "LABEL_INFO_ADVANCED": "Avancée", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "La source ", + "LABEL_DEPARTMENT_ID": "Identifiant du département ", + "LABEL_DEPARTMENT_NAME": "Département ", + "requester_id": "ID du demandeur", + "projectId": "ID de projet ", + "LABEL_NAME": "Nom d'utilisateur ", + "LABEL_EMAIL": "E-mail ", + "LABEL_MEMBERS": "Intervenants", + "LABEL_INFO_MESSAGE": "Message d'information", + "LABEL_READ_BY": "Lu par", + "LABEL_STATUS_MESSAGE": "etat", + "LABEL_SENT_THE": "envoyé sur", + "LABEL_SENT_BY": "à partir de", + "LABEL_GUEST": "Invité", + "LABEL_CREATE_TICKET": "Créer un ticket", + "LABEL_SEND_BY_EMAIL": "Envoyé par email", + "LABEL_VIDEO_CHAT": "Appel vidéo", + "LABEL_LEAVE_GROUP": "Quitter le groupe", + "LABEL_CLOSE_GROUP": "Fermer", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "D'ACCORD", + "CLOSE_ALERT_CANCEL_LABEL": "ANNULER", + "LEAVE_ALERT_MSG": "Quitter le groupe ?", + "CLOSE_ALERT_MSG": "Fermer la conversation ?", + "VIDEOCHAT_ALERT_MSG": "Service indisponible", + "CLOSING_CONVERSATION_SPINNER_MSG": "S'il vous plaît, attendez.
Nous clôturons la conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "La conversation a été fermée avec succès.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Impossible de fermer la conversation", + "LEAVING_GROUP_SPINNER_MSG": "S'il vous plaît, attendez.
Vous quittez le groupe", + "CONVERSATION_LEFT_ALERT_MSG": "Le groupe a été quitté avec succès.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Le groupe ne pouvait pas être laissé", + "GREETING": "Salut, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Il n'y a pas de conversation dans l'archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "vous", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "ont été ajoutés à ", + "INFO_SUPPORT_USER_ADDED_VERB": "rejoint", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "la discussion", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat rouvert", + "INFO_SUPPORT_CHAT_CLOSED": "Chat fermé", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Une nouvelle demande de support vous a été attribuée", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profil", + "LABEL_CLOSE": "Fermé", + "LABEL_DISCONNECT": "Déconnecter", + "LABEL_NEW_CHAT": "Nouvelle conversation", + "LABEL_FORGOT_PASSWORD": "Avez-vous oublié votre mot de passe?", + "LABEL_SIGNIN": "S'identifier", + "LABEL_SIGNIN_TO": "Se connecter à", + "LABEL_SIGNIN_ERROR": "Erreur de connexion", + "LABEL_PASSWORD": "Mot de passe", + "LABEL_ERROR_EMAIL": "Entrez une adresse mail valide.", + "LABEL_ERROR_PASSWORD": "Le mot de passe doit comporter au moins 6 caractères.", + "LABEL_LOGIN": "Connexion", + "LABEL_LOGOUT": "Se déconnecter", + "LABEL_WELCOME_TO": "Bienvenue à", + "LABEL_SIGNUP": "S'inscrire", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Vous avez déjà un compte?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Vous n'avez pas encore de compte?", + "LABEL_FORGOT_YOUR_PASSWORD": "Mot de passe oublié?", + "LABEL_CLICK_HERE": "Cliquez ici", + "LABEL_REGISTRATION": "Inscription", + "LABEL_PLACEHOLDER_EMAIL": "Votre e-mail", + "LABEL_PLACEHOLDER_PASSWORD": "Votre mot de passe", + "LABEL_PLACEHOLDER_NAME": "Votre nom", + "LABEL_PLACEHOLDER_LAST_NAME": "Votre nom de famille", + "LABEL_LAST_NAME": "Nom de famille", + "LABEL_FIELD_NOT_EMPTY": "Le champ ne peut pas être vide.", + "LABEL_NEW_PASSWORD": "Générer un nouveau mot de passe", + "LABEL_CLOSED": "Fermé", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Attention : l'envoi de notifications est désactivé, modifie les paramètres du navigateur pour autoriser l'envoi de notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Identifiant externe", + "LABEL_IAT": "C'est", + "LABEL_REQUEST_DETAIL": "Détail de la demande", + "LABEL_ENTER_MSG": "Saisissez un message ou appuyez sur / pour des réponses standardisées", + "LABEL_ENTER_MSG_SHORT": "Entrez un message", + "LABEL_ENTER_MSG_SHORTER": "Entrer...", + "LABEL_MSG_LOGIN_TILEDESK": "Accédez à la connexion pour commencer à discuter", + "LABEL_ARCHIVED": "Archivé", + "LABEL_INFO_CONVERSATION": "Conversation d'informations", + "LABEL_INFO_USER": "Infos utilisateur", + "LABEL_IS_WRITING": "dactylographie", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "tapez votre message..", + "LABEL_START_NW_CONV": "Nouvelle conversation", + "LABEL_FIRST_MSG": "Décrivez brièvement votre problème, vous serez contacté par un agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Tous les opérateurs sont hors ligne pour le moment. Vous pouvez quand même décrire votre problème. Il sera attribué à l'équipe support qui vous répondra dans les plus brefs délais.", + "LABEL_SELECT_TOPIC": "Choisissez un sujet", + "LABEL_COMPLETE_FORM": "Remplissez le formulaire pour démarrer une conversation avec le prochain agent disponible.", + "LABEL_FIELD_NAME": "Nom", + "LABEL_ERROR_FIELD_NAME": "Champ obligatoire (minimum 5 caractères).", + "LABEL_FIELD_EMAIL": "E-mail", + "LABEL_ERROR_FIELD_EMAIL": "Entrez une adresse mail valide.", + "LABEL_WRITING": "est en train d'écrire...", + "AGENT_NOT_AVAILABLE": " Hors ligne", + "AGENT_AVAILABLE": " En ligne", + "GUEST_LABEL": "Invité", + "ALL_AGENTS_OFFLINE_LABEL": "Tous les opérateurs sont hors ligne pour le moment", + "LABEL_LOADING": "Chargement...", + "CALLOUT_TITLE_PLACEHOLDER": "Besoin d'aide?", + "CALLOUT_MSG_PLACEHOLDER": "Cliquez ici et commencez à discuter avec nous !", + "CUSTOMER_SATISFACTION": "Satisfaction du client", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "votre avis sur notre service client", + "DOWNLOAD_TRANSCRIPT": "Télécharger la transcription", + "BACK": "Retour", + "YOUR_RATING": "votre note", + "WRITE_YOUR_OPINION": "Donnez votre avis ... (facultatif)", + "SUBMIT": "Soumettre", + "THANK_YOU_FOR_YOUR_EVALUATION": "Merci pour votre évaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "votre note a été reçue", + "ALERT_LEAVE_CHAT": "Voulez-vous quitter le chat ?", + "YES": "Oui", + "NO": "Non", + "BUTTON_CLOSE_TO_ICON": "Réduire le chat", + "BUTTON_EDIT_PROFILE": "Mettre à jour le profil", + "RATE_CHAT": "Evaluer le chat", + "WELLCOME_TITLE": "Bonjour, bienvenue sur Tiledesk 👋", + "WELLCOME_MSG": "Comment pouvons nous aider?", + "WELLCOME": "Bienvenue", + "OPTIONS": "options", + "SOUND_OFF": "son éteint", + "SOUND_ON": "son sur", + "LOGOUT": "se déconnecter", + "CLOSE": "fermer", + "PREV_CONVERSATIONS": "Vos échanges", + "YOU": "Vous", + "SHOW_ALL_CONV": "afficher tout", + "START_A_CONVERSATION": "Commencer une conversation", + "NO_CONVERSATION": "Pas de conversation", + "SEE_PREVIOUS": "voir précédent", + "WAITING_TIME_FOUND": "L'équipe répond généralement en $reply_time", + "WAITING_TIME_NOT_FOUND": "L'équipe vous répondra dans les plus brefs délais", + "CLOSED": "FERMÉ", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Veuillez sélectionner un chat pour commencer à envoyer des messages", + "FromThisAreNew": "------------------", + "Preview": "Aperçu", + "AddACaption": "Ajouter une légende", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oups! Une erreur s'est produite lors de la désinscription des notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentification échouée. Utilisateur non trouvé.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentification échouée. Mauvais mot de passe.", + "Email is required": "Un e-mail est requis.", + "Email must be a valid email": "L'e-mail doit être un e-mail valide.", + "Password is required": "Mot de passe requis.", + "Password must be at least 6 characters long": "Le mot de passe doit contenir au moins 6 caractères.", + "UPLOAD_FILE_ERROR": "Une erreur inattendue s'est produite lors du téléchargement du fichier", + "DROP_IMAGE_HERE_TO_SEND_IT": "Déposez l'image ici pour l'envoyer", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Seuls les fichiers image et le texte peuvent être collés", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Échec de l'importation : le format n'est pas pris en charge", + "SENT_AN_IMAGE": "envoyé une image", + "SENT_AN_ATTACHMENT": "envoyé une pièce jointe", + "NO_INFORMATION_AVAILABLE": "Pas d'information disponible", + "CONTACT_ID": "ID de contact", + "USER_ID": "Identifiant d'utilisateur", + "CLOSE_TOAST": "Fermer", + "WAITING_FOR_NETWORK": "En attente de réseau", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Annuler", + "AreYouSure": "Es-tu sûr?", + "UnassignedConversations": "Conversations non attribuées", + "NewConversations": "Nouvelles conversations", + "UPLOAD": "Télécharger", + "CANNED_RESPONSES": "Réponses standardisées", + "NO_CANNED_RESPONSES": "Aucune réponse standardisée", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Il n'y a pas de réponses standardisées disponibles", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Pour les créer, allez dans le projet (vous pouvez cliquer sur le nom du projet disponible dans la barre latérale de droite) et sous l'élément de menu \"Paramètres\" dans la barre latérale du tableau de bord, cliquez sur \"Réponses standardisées\" puis sur le bouton \"Créer une réponse\"", + "YES_CANNED_RESPONSES": "Affichez les réponses prédéfinies en cliquant sur le bouton ⚡️ ou en tapant un / dans la zone de texte, vous pouvez également filtrer la liste en tapant après le /", + "VIEW_ALL_CONVERSATIONS": "Afficher toutes les conversations", + "CONVERSATIONS_IN_QUEUE": "conversations en file d'attente, choisissez-en une", + "CONVERSATION_IN_QUEUE": "conversation en file d'attente, sélectionnez-la", + "NO_CONVERSATION_IN_QUEUE": "aucune conversation dans la file d'attente", + "PIN_A_PROJECT": "Épingler un projet", + "PINNED_PROJECT": "Projet épinglé", + "CHANGE_PINNED_PROJECT": "Modifier le projet épinglé", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "passer à disponible/indisponible", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/German b/German new file mode 100644 index 000000000000..23c50bf47509 --- /dev/null +++ b/German @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "sie: ", + "LABEL_MSG_PUSH_START_CHAT": "Noch kein Gespräch", + "LABEL_MSG_START_CHAT": "Fangen Sie an zu chatten", + "LABEL_AVAILABLE": "erhältlich", + "LABEL_NOT_AVAILABLE": "Nicht verfügbar", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Hier noch keine Nachricht...", + "LABEL_TODAY": "heute", + "LABEL_TOMORROW": "gestern", + "LABEL_LAST_ACCESS": "letzter Zugriff", + "LABEL_TO": "beim", + "ARRAY_DAYS": [ + "Montag", + "Dienstag", + "Mittwoch", + "Donnerstag", + "Freitag", + "Samstag", + "Sonntag" + ], + "LABEL_SEND": "Senden", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "ID-Gespräch", + "LABEL_CREATED_THE": "Gruppe erstellt am", + "LABEL_INFO_ATTRIBUTE": "Attribute", + "LABEL_INFO_ADVANCED": "Fortschrittlich", + "LABEL_CLIENT": "Klient ", + "LABEL_SOURCEPAGE": "Quelle ", + "LABEL_DEPARTMENT_ID": "Abteilungs-ID ", + "LABEL_DEPARTMENT_NAME": "Abteilung ", + "requester_id": "Anforderer-ID", + "projectId": "Projekt-ID ", + "LABEL_NAME": "Nutzername ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Teilnehmer", + "LABEL_INFO_MESSAGE": "Info-Nachricht", + "LABEL_READ_BY": "Gelesen von", + "LABEL_STATUS_MESSAGE": "Zustand", + "LABEL_SENT_THE": "desendet am", + "LABEL_SENT_BY": "von", + "LABEL_GUEST": "Gast", + "LABEL_CREATE_TICKET": "Ticket erstellen", + "LABEL_SEND_BY_EMAIL": "Per E-Mail gesendet", + "LABEL_VIDEO_CHAT": "Videoanruf", + "LABEL_LEAVE_GROUP": "Die Gruppe verlassen", + "LABEL_CLOSE_GROUP": "Nah dran", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "ABBRECHEN", + "LEAVE_ALERT_MSG": "Die Gruppe verlassen?", + "CLOSE_ALERT_MSG": "Gespräch beenden?", + "VIDEOCHAT_ALERT_MSG": "Dienst nicht verfügbar", + "CLOSING_CONVERSATION_SPINNER_MSG": "Warten Sie mal.
Wir beenden das Gespräch", + "CONVERSATION_CLOSED_ALERT_MSG": "Die Konversation wurde erfolgreich geschlossen.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Konversation konnte nicht geschlossen werden", + "LEAVING_GROUP_SPINNER_MSG": "Warten Sie mal.
Sie verlassen die Gruppe", + "CONVERSATION_LEFT_ALERT_MSG": "Die Gruppe wurde erfolgreich verlassen.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Die Gruppe konnte nicht verlassen werden", + "GREETING": "Hallo, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Es gibt keine Konversation im Archiv", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "sie", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "wurden hinzugefügt ", + "INFO_SUPPORT_USER_ADDED_VERB": "beigetreten", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "der Chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat wieder geöffnet", + "INFO_SUPPORT_CHAT_CLOSED": "Chat geschlossen", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profil", + "LABEL_CLOSE": "Abgeschlossen", + "LABEL_DISCONNECT": "Trennen", + "LABEL_NEW_CHAT": "Neuer Chat", + "LABEL_FORGOT_PASSWORD": "Haben Sie Ihr Passwort vergessen?", + "LABEL_SIGNIN": "Anmelden", + "LABEL_SIGNIN_TO": "Anmelden bei", + "LABEL_SIGNIN_ERROR": "Anmeldefehler", + "LABEL_PASSWORD": "Passwort", + "LABEL_ERROR_EMAIL": "Geben Sie eine gültige E-Mail-Adresse an.", + "LABEL_ERROR_PASSWORD": "Das Passwort muss mindestens 6 Zeichen lang sein.", + "LABEL_LOGIN": "Anmeldung", + "LABEL_LOGOUT": "Ausloggen", + "LABEL_WELCOME_TO": "Willkommen zu", + "LABEL_SIGNUP": "Anmelden", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Sie haben bereits ein Konto?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Sie haben noch kein Konto?", + "LABEL_FORGOT_YOUR_PASSWORD": "Passwort vergessen?", + "LABEL_CLICK_HERE": "Hier klicken", + "LABEL_REGISTRATION": "Anmeldung", + "LABEL_PLACEHOLDER_EMAIL": "Deine E-Mail", + "LABEL_PLACEHOLDER_PASSWORD": "Ihr Passwort", + "LABEL_PLACEHOLDER_NAME": "Dein Name", + "LABEL_PLACEHOLDER_LAST_NAME": "Ihr Nachname", + "LABEL_LAST_NAME": "Nachname", + "LABEL_FIELD_NOT_EMPTY": "Das Feld darf nicht leer sein.", + "LABEL_NEW_PASSWORD": "Generieren Sie ein neues Passwort", + "LABEL_CLOSED": "Abgeschlossen", + "LABEL_INFO": "Informationen", + "ALERT_NOTIFICATION": "Warnung: Das Senden von Benachrichtigungen ist deaktiviert, ändert die Browsereinstellungen, um das Senden von Benachrichtigungen zuzulassen.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Externe ID", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Einzelheiten anfordern", + "LABEL_ENTER_MSG": "Geben Sie eine Nachricht ein oder drücken Sie / für vorgefertigte Antworten", + "LABEL_ENTER_MSG_SHORT": "Geben Sie eine Nachricht ein", + "LABEL_ENTER_MSG_SHORTER": "Eingeben...", + "LABEL_MSG_LOGIN_TILEDESK": "Gehen Sie zum Login, um mit dem Chatten zu beginnen", + "LABEL_ARCHIVED": "Archiviert", + "LABEL_INFO_CONVERSATION": "Infogespräch", + "LABEL_INFO_USER": "Info-Benutzer", + "LABEL_IS_WRITING": "tippen", + "LABEL_VERSION": "Ausführung", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "Geben Sie Ihre Nachricht ein..", + "LABEL_START_NW_CONV": "Neues Gespräch", + "LABEL_FIRST_MSG": "Beschreiben Sie kurz Ihr Problem, Sie werden von einem Agenten kontaktiert.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Alle Operatoren sind im Moment offline. Du kannst dein Problem trotzdem schildern. Sie wird dem Support-Team zugewiesen, das Ihnen so schnell wie möglich antworten wird.", + "LABEL_SELECT_TOPIC": "Wähle ein Thema", + "LABEL_COMPLETE_FORM": "Füllen Sie das Formular aus, um ein Gespräch mit dem nächsten verfügbaren Agenten zu beginnen.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Pflichtfeld (mindestens 5 Zeichen).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Geben sie eine gültige E-Mail-Adresse an.", + "LABEL_WRITING": "schreibt...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Gast", + "ALL_AGENTS_OFFLINE_LABEL": "Alle Operatoren sind im Moment offline", + "LABEL_LOADING": "Wird geladen...", + "CALLOUT_TITLE_PLACEHOLDER": "Brauchen Sie Hilfe?", + "CALLOUT_MSG_PLACEHOLDER": "Klicken Sie hier und beginnen Sie mit uns zu chatten!", + "CUSTOMER_SATISFACTION": "Kundenzufriedenheit", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "Ihre Meinung zu unserem Kundenservice", + "DOWNLOAD_TRANSCRIPT": "Transkript herunterladen", + "BACK": "Zurück", + "YOUR_RATING": "Deine Bewertung", + "WRITE_YOUR_OPINION": "Schreiben Sie Ihre Meinung ... (optional)", + "SUBMIT": "einreichen", + "THANK_YOU_FOR_YOUR_EVALUATION": "Vielen Dank für Ihre Bewertung", + "YOUR_RATING_HAS_BEEN_RECEIVED": "Ihre Bewertung ist eingegangen", + "ALERT_LEAVE_CHAT": "Möchten Sie den Chat verlassen?", + "YES": "ja", + "NO": "Nein", + "BUTTON_CLOSE_TO_ICON": "Chat minimieren", + "BUTTON_EDIT_PROFILE": "Profil aktualisieren", + "RATE_CHAT": "Chat bewerten", + "WELLCOME_TITLE": "Hallo, willkommen bei Tiledesk 👋", + "WELLCOME_MSG": "Wie können wir helfen?", + "WELLCOME": "Herzlich willkommen", + "OPTIONS": "Optionen", + "SOUND_OFF": "Ton aus", + "SOUND_ON": "Ton an", + "LOGOUT": "Ausloggen", + "CLOSE": "nah dran", + "PREV_CONVERSATIONS": "Ihre Gespräche", + "YOU": "Sie", + "SHOW_ALL_CONV": "alle zeigen", + "START_A_CONVERSATION": "Eine Konversation beginnen", + "NO_CONVERSATION": "Kein Gespräch", + "SEE_PREVIOUS": "siehe vorheriges", + "WAITING_TIME_FOUND": "Das Team antwortet normalerweise in $reply_time", + "WAITING_TIME_NOT_FOUND": "Das Team wird so schnell wie möglich antworten", + "CLOSED": "ABGESCHLOSSEN", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Bitte wählen Sie einen Chat aus, um die Nachrichtenübermittlung zu starten", + "FromThisAreNew": "------------------", + "Preview": "Vorschau", + "AddACaption": "Fügen Sie eine Bildunterschrift hinzu", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Hoppla! Beim Abbestellen von Benachrichtigungen ist ein Fehler aufgetreten", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentifizierung fehlgeschlagen. Benutzer wurde nicht gefunden.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentifizierung fehlgeschlagen. Falsches Passwort.", + "Email is required": "E-Mail ist erforderlich.", + "Email must be a valid email": "E-Mail muss eine gültige E-Mail sein.", + "Password is required": "Passwort wird benötigt.", + "Password must be at least 6 characters long": "Das Passwort muss mindestens 6 Zeichen lang sein.", + "UPLOAD_FILE_ERROR": "Beim Hochladen der Datei ist ein unerwarteter Fehler aufgetreten", + "DROP_IMAGE_HERE_TO_SEND_IT": "Legen Sie das Bild hier ab, um es zu senden", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Es dürfen nur Bilddateien und Text eingefügt werden", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Hochladen fehlgeschlagen: Das Format wird nicht unterstützt", + "SENT_AN_IMAGE": "ein Bild geschickt", + "SENT_AN_ATTACHMENT": "Anhang gesendet", + "NO_INFORMATION_AVAILABLE": "Keine Information verfügbar", + "CONTACT_ID": "Kontakt-ID", + "USER_ID": "Benutzeridentifikation", + "CLOSE_TOAST": "Nah dran", + "WAITING_FOR_NETWORK": "Warte auf Netzwerk", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Abbrechen", + "AreYouSure": "Bist du sicher?", + "UnassignedConversations": "Nicht zugewiesene Gespräche", + "NewConversations": "Neue Gespräche", + "UPLOAD": "Hochladen", + "CANNED_RESPONSES": "Vorgefertigte Antworten", + "NO_CANNED_RESPONSES": "Keine vorgefertigten Antworten", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Es sind keine vorgefertigten Antworten verfügbar", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Um sie zu erstellen, gehen Sie zum Projekt (Sie können auf den Namen des Projekts klicken, das in der rechten Seitenleiste verfügbar ist) und klicken Sie unter dem Menüpunkt „Einstellungen“ in der Dashboard-Seitenleiste auf „Gespeicherte Antworten“ und dann auf die Schaltfläche „Antwort erstellen“", + "YES_CANNED_RESPONSES": "Sehen Sie sich die vorgefertigten Antworten an, indem Sie auf die Schaltfläche ⚡️ klicken oder ein / in den Textbereich eingeben. Sie können die Liste auch filtern, indem Sie nach dem / eingeben", + "VIEW_ALL_CONVERSATIONS": "Alle Konversationen anzeigen", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pinnen Sie ein Projekt an", + "PINNED_PROJECT": "Gepinntes Projekt", + "CHANGE_PINNED_PROJECT": "Gepinntes Projekt ändern", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "auf verfügbar/nicht verfügbar ändern", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Greek b/Greek new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Greek @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Hebrew b/Hebrew new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Hebrew @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Hindi b/Hindi new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Hindi @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Hungarian b/Hungarian new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Hungarian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Indonesian b/Indonesian new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Indonesian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Italian b/Italian new file mode 100644 index 000000000000..c57e7c09251f --- /dev/null +++ b/Italian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Membri & Gruppi", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Dipartimenti", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "M", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Gruppi", + "Name": "Nome", + "Available": "disponibile", + "Unavailable": "non disponibile", + "Visitors": "Visitatori", + "Requests": "Conversazioni", + "Request": "Conversazione", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Cronologia", + "Settings": "Impostazioni", + "ViewOption": "View options", + "Notification": "Notifiche", + "Departments": "Dipartimenti", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Risorse", + "Hours": "Ore operative", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Nome", + "LastName": "Cognome", + "iAgree": "Accetto", + "IAccept": "I accept", + "TermsAndConditions": "Termini e Condizioni", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "e", + "SignUp": "Registrati", + "AlreadyHaveAnAccount": "Hai già un account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Non hai ancora un account?", + "Dont": "Non", + "HaveAnAccountYet": "non hai ancora un account?", + "QuickTipsAssigned": "Le chat assegnate aiutano a mantenere una distribuzione uniforme del carico di lavoro, soprattutto per i team più grandi.", + "QuickTipsPooled_1": "Le chat non saranno assegnate automaticamente agli agenti, ma dovranno ottenere manualmente le chat da quelle non assegnate.", + "QuickTipsPooled_2": "Le Pooled chat danno agli agenti maggiore autonomia, permettendo loro di lavorare al proprio ritmo.", + "QuickTipsBot": "Seleziona un bot che risponde automaticamente.", + "GroupsQuickTips1": "Usa i gruppi per organizzare i team di supporto.", + "GroupsQuickTips2": "È possibile raggruppare compagni di squadra in base alle abilità e assegnare gruppi di compagni di squadra ai vostri dipartimenti.", + "ForgotYourPassword": "Hai dimenticato la password", + "ClickHere": "Clicca qui", + "PswResetEmailSent": "Email di ripristino password inviata", + "YouWillReceiveAnEmail": "Riceverai una email con un link per reimpostare la password.", + "ToRequestAPswReseTEmail": "Per richiedere un'email di reimpostazione della password, inserisci l'indirizzo email del tuo account", + "RequestNewPsw": "Richiedi una nuova password", + "BackToLogin": "Torna al Login", + "First Name is required.": "Il nome è obbligatorio", + "Email is required.": "L'e-mail è obbligatoria.", + "Email must be a valid email": "L'e-mail deve essere valida", + "Email is required. Email must be a valid email": "L'email è obbligatoria. L'email deve essere un'email valida", + "Password is required.": "La password è obbligatoria", + "Password cannot be more than 25 characters long.": "La password non può contenere più di 25 caratteri", + "Password must be at least 6 characters long.": "La password deve essere lunga almeno 6 caratteri", + "Please accept Terms and Conditions and Privacy Policy": "Si prega di accettare Termini e Condizioni e Informativa sulla Privacy", + "ConfirmPsw": "Conferma Password", + "PswNotMatch": "Le password non corrispondono", + "ResetPsw": "Ripristina password", + "YourPswHasBeenChanged": "La tua password è stata modificata", + "GoToLogin": "Vai al login", + "GoToYourProjects": "Vai ai tuoi progetti", + "InvalidPswResetKey": "Chiave di reset della password non valida", + "QuickTips": "Suggerimenti", + "Error": "Errore", + "Updated": "Aggiornato", + "TotalActive": "Totale attive", + "Active": "Attive", + "Served": "Assegnate", + "Unserved": "Non assegnate", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversazioni per agente", + "RequestsForDept": "Conversazioni per dipartimento", + "NumberOfRequestsLast7Days": "Numero di conversazioni negli ultimi 7 giorni", + "NumberOfRequests": "Numero di conversazioni", + "LastMonth": "Ultimo mese", + "Contacts": "Contatti", + "Contact": "Contatto", + "ContactId": "Id Contatto", + "ContactEmail": "E-mail del contatto", + "Created": "Creato", + "By": "da", + "CreatedBy": "Creato da", + "NoContact": "Nessun contatto", + "SearchYourContacts": "Cerca tra i contatti", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Ricerca per Email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Cancella ricerca", + "ViewDetails": "Visualizza i dettagli", + "ViewContactRequests": "Visualizza conversazioni", + "ContactDetails": "Dettagli del contatto", + "Department": "Dipartimento", + "SelectADepartment": "Seleziona un diparimento", + "DepartmentId": "Id Dipartimento", + "ProjectId": "Id progetto", + "ServedBy": "Assegnata a", + "SentThe": "inviato il", + "ToTheDepartment": "al dipartimento", + "Cancel": "Annulla", + "SessionExipired": "Sessione scaduta", + "YourSessionHasExpired": "La tua sessione è scaduta.", + "YouWillBeRedirectToLoginPage": "Verrai reindirizzato alla pagina di accesso", + "RequestsForDepartment": "Conversazioni per dipartimento", + "SwitchTo": "passa a", + "AllAgentsRequests": "Tutte le conversazioni degli agenti", + "YourRequests": "Le tue conversazioni", + "Primary": "Colore primario", + "PrimarySubtitle": "Usato come colore di sfondo per evidenziare aree e pulsanti", + "Secondary": "Colore secondario", + "SecondarySubtitle": "Applicato al testo dei pulsanti e di altri elementi di fronte a uno sfondo di colore primario", + "MinutesAgo": "minuti fa", + "WidgetAlignmentOnYourWebsite": "Allineamento dei widget sul tuo sito web:", + "BottomRight": "In basso a destra", + "BottomLeft": "In basso a sinistra", + "WidgetColors": "Colori widget", + "Colors": "Colori", + "CustomizeTheWidgetColors": "Personalizza i colori del widget, il logo, i messaggi di benvenuto e l'allineamento", + "ChooseYourWidgetColors": "Scegli i colori, logo, messaggi e altro ancora!", + "Change": "Modifica", + "Customize": "Personalizza", + "View": "Visualizza", + "AdvancedWidgetConfigurations": "Configurazioni avanzate del widget", + "YourConversations": "Le tue conversazioni", + "NewConversation": "Nuova conversazione", + "WidgetAppearance": "Aspetto del widget", + "OnlineMessage": "Messaggio online", + "OfflineMessage": "Messaggio offline", + "OfficeClosedMessage": "Messaggio uffici chiusi", + "EnterTheURL": "Inserisci l'URL del tuo logo", + "YourLogoURL": "Url del tuo logo", + "displayLogo": "Visualizza logo", + "LogoImageNotFound": "Immagine logo non trovata", + "WelcomeMessage": "Messaggio di benvenuto", + "SayHello": "Saluta i tuoi visitatori quando aprono la chat", + "TeamIntro": "Intro del team", + "IntroduceYourTeam": "Introduci il tuo team e spiega come puoi aiutare il tuo cliente", + "EditContact": "Modifica il contatto", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Inserisci un indirizzo email valido", + "AreYouSure": "Sei sicuro", + "YouAreAboutToDeleteTheContact": "Il contatto verrà eliminato", + "DeleteContact": "Elimina contatto", + "Attributes": "Attributi", + "UserEmail": "Email utente", + "ExportToCSV": "Esporta in CSV", + "Actions": "Azioni", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Proprietario", + "admin": "Amministratore", + "agent": "Agente", + "Greetings": "Saluti", + "Callout": "Callout", + "openUserProfile": "Imposta l'immagine del tuo profilo", + "openUserProfileDesc": "Includere una foto di profilo aumenta la credibilità del tuo profilo ed è una delle prime impressioni che fai sui visitatori", + "openWidget": "Installazione e stile del widget", + "openWidgetDesc": "Puoi facilmente personalizzare lo stile del widget per adattarsi al tuo marchio. Puoi aggiungere il tuo logo, scegliere i colori e altro ancora", + "openChat": "Apri la chat", + "openChatDesc": "Apri la live chat da cui puoi gestire e rispondere alle conversazioni", + "ChangeAvailabilitySuccessNoticationMsg": "Stato aggiornato con successo", + "ChangeAvailabilityErrorNoticationMsg": "Si è verificato un errore durante l'aggiornamento dello stato", + "RemoveProjectUserSuccessNoticationMsg": "Teammate rimosso con successo", + "RemoveProjectUserErrorNoticationMsg": "Errore durante la rimozione del compagno di squadra", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contatto aggiornato con successo", + "EditContactErrorNoticationMsg": "Si è verificato un errore durante l'aggiornamento del contatto", + "DeleteLeadSuccessNoticationMsg": "Contatto eliminato con successo", + "DeleteLeadErrorNoticationMsg": "Si è verificato un errore nell'eliminazione del contatto", + "CreateFaqSuccessNoticationMsg": "Risposta aggiornata correttamente", + "CreateFaqErrorNoticationMsg": "Si è verificato un errore durante la creazione della risposta", + "UpdateFaqSuccessNoticationMsg": "Risposta aggiornata correttamente", + "UpdateFaqErrorNoticationMsg": "Si è verificato un errore durante l'aggiornamento della Risposta", + "TrashBotSuccessNoticationMsg": "Bot eliminato con successo", + "TrashBotErrorNoticationMsg": "Si è verificato un errore durante l'eliminazione del bot", + "UpdateBotError": "Si è verificato un errore nell'aggiornare il bot", + "Not a valid JSON file.": "Non è un file JSON valido", + "UpdateBotSuccess": " bot aggiornato correttamente", + "ArchivingRequestErrorNoticationMsg": "Si è verificato un errore nell'archiviare la conversazione", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversazione con Id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " è stato spostata in Cronologia", + "CreatedGroupSuccessMsg": "Gruppo creato con successo", + "CreatedGroupErrorMsg": "Si è verificato un errore durante la creazione del gruppo", + "UpdateGroupSuccessNoticationMsg": "Gruppo aggiornato correttamente", + "UpdateGroupErrorNoticationMsg": "Si è verificato un errore nell'aggiornamento del gruppo", + "RemoveGroupMemberSuccessNoticationMsg": "Membro rimosso con successo", + "RemoveGroupMemberErrorNoticationMsg": "Si è verificato un errore durante la rimozione del membro", + "UpdateWidgetProjectSuccessNoticationMsg": "Stile Chat widget aggiornato", + "UpdateDeptGreetingsSuccessNoticationMsg": "Le modifiche sono state salvate", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Messaggio online è stato salvato", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Messaggio offline è stato salvato", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Il messaggio \"Uffici chiusi\" è stato salvato", + "FaqUpdatedSuccessfullyMsg": "FAQ aggiornata con successo", + "FaqUpdatedErrorMsg": "Si è verificato un errore durante l'aggiornamento delle FAQ", + "SubscriptionSuccessfullyCanceled": "Abbonamento annullato correttamente", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "scarica", + "examplecsv": "esempio.csv", + "NeedHelpWriteTo": "Hai bisogno di aiuto? scrivere su", + "WaitingTimeAverage": "Tempo medio di attesa", + "hours": " ore, ", + "minutes": " minuti, ", + "mins": "mins", + "seconds": " secondi", + "ViewProfile": "Visualizza profilo", + "GettingStartedWith": "Per iniziare con", + "HereIsAListOfPagesAndLinks": "Ecco un elenco di pagine si consiglia di andare oltre prima di iniziare a tenere conversazioni", + "OpenTheChatToHandleTheIncomingRequests": "Aprire la chat per gestire le conversazioni in arrivo", + "GetTheMobileApp": "Scarica l'app mobile", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Continua il supporto quando gli agenti sono in movimento", + "GettingStartedForAdmin": "Per iniziare l'amministratore", + "GettingStartedForAgents": "Come iniziare per gli agenti", + "DeveloperDocs": "Documenti per sviluppatori", + "InstallWithGoogleTagManager": "Installa con Google Tag Manager", + "Activities": "Attività", + "Activity": "Attività", + "NoActivities": "Nessuna attività", + "LatestActivities": "Ultime attività", + "HasChanged": "è cambiato", + "HisStatus": "il suo stato", + "Status": "Stato", + "TheAvailabilityStatusOf": "lo stato di disponibilità di", + "AvailabilityStatus": "stato disponibilità", + "TheRoleOf": "il ruolo di", + "Into": "in", + "HasRemoved": "ha rimosso", + "FromTheProject": "dal progetto", + "HasInvited": "ha invitato", + "ToTakeOnTheRoleOf": "assumere il ruolo di", + "PendingInvitation": "invito in sospeso", + "PendingInvitations": "inviti in sospeso", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Qui la documentazione sull'autenticazione dei visitatori", + "SortByDate": "ordinate per data", + "SelectActivities": "Seleziona attività", + "AllActivities": "Tutte le attività", + "NewRequest": "Nuova conversazione", + "_served": "assegnate", + "_unserved": "non assegnate", + "AssignedTo": "assegnata a", + "UpgradeNow": "Aggiorna ora", + "Plan": "Piano", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Aggiorna", + "TrialExpired": "versione di prova scaduta", + "Train": "Addestra", + "Search": "Cerca", + "AddTheAboveQuestionToAnExistingFAQ": "Aggiungi la domanda sopra a una FAQ esistente", + "Answers": "Risposte", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Aggiorna il tuo account per monitorare cosa stanno facendo gli agenti!", + "UpgradeYourAccount": "Aggiorna il tuo account", + "Includes": "include", + "EverythingIn": "tutto nel", + "Unlimited": "Illimitato", + "AgentsGroups": "Gruppi di agenti", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per posto", + "PerMonth": "al mese", + "PerYear": "all'anno", + "GetProPlan": "Ottieni Il Piano Pro", + "ContactUs": " Contattaci", + "OurMostComprehensivePlan": "Il nostro piano più completo, con funzionalità avanzate e supporto dedicato", + "ProPlan": "Piano Pro", + "OrderDetails": "Dettagli ordine", + "SubscriptionPeriod": "Periodo di abbonamento", + "Total": "Totale", + "PayWithACard": "Pagare con carta", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Aggiorna il tuo account per ottenere questa funzionalità", + "UnlimitedChatHistory": "Cronologia chat illimitata", + "DataExport": "Esportazione dati", + "PostChatSurveys": "Indagini post-chat", + "WidgetUnbranding": "Sbranding del widget", + "DedicatedAccountManager": "Account Manager dedicato", + "Training": "Formazione", + "SoftwareEngineerSupport": "Supporto ingegnere software", + "AdvancedAnalytics": "Statistiche avanzate", + "SubscriptionStartDate": "Data di sottoscrizione", + "CurrentInvoiceStartDate": "Data di inizio fattura corrente", + "CurrentInvoiceEndDate": "Data di fine fattura corrente", + "NumberOfAgentSeats": "Numero di posti", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "posti", + "YourCurrentPlan": "Il tuo piano attuale", + "NextRenew": "Next renew", + "Today": "oggi", + "In": "in", + "SubscriptionStatus": "Stato dell'abbonamento", + "day": "giorno", + "month": "mese", + "year": "anno", + "PaymentDate": "Data di pagamento", + "to": "a", + "AddProject": "Aggiungi un progetto", + "CreateAProject": "Crea un progetto", + "StartByEnteringTheNameOf": "Inizia inserendo il nome del", + "YourSite": "tuo sito", + "EnterTheSiteName": "Inserisci il nome del sito", + "SiteName": "Nome sito", + "TheSiteNameIsRequested": "Il nome del sito è richiesto", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "Inglese", + "Italian": "Italiano", + "German": "Tedesco", + "en": "Inglese", + "it": "Italiano", + "de": "Tedesco", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Scegli una lingua", + "Delete": "Elimina", + "NoUnservedRequests": "Nessuna conversazione non assegnata", + "NoServedRequests": "Nessuna conversazione assegnata", + "NoRequests": "Nessuna conversazione", + "MultiLanguagePreview": "Cambia lingua di anteprima", + "RequiredField": "Campo obbligatorio", + "Text": "Testo", + "Alignment": "Allineamento", + "UserRole": "Ruolo utente", + "BotType": "Tipo chatbot", + "Language": "Lingua", + "ReassignToDept": "Riassegna al dipartimento", + "AddTranslation": "Aggiungi traduzione", + "Completed": "Completata", + "TranslationDeleted": "Traduzione di {{language_name}} cancellata", + "BotIntegration": "Integrazione del bot", + "ChooseBotType": "Scegli il tipo di bot", + "CreateA": "Crea un {{ bottype }} bot", + "CreateAN": "Crea un {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "File chiave privata account servizio", + "DragAFileHereOr": "Trascina il file .json delle credenziali qui o", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "esplora", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "per caricare", + "CreateAnswers": "Crea risposte", + "CreateAFreeAccount": "Crea un account gratuito", + "CreateTicket": "Crea ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Oggetto", + "DefaultBotLanguageInDialogflow": "Lingua del bot predefinita in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Il nostro NLP nativo, facile e potente (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automatizza le risposte alle tue domande comuni per risoluzioni istantanee e clienti più felici", + "UseDialogflowToTrainYourBot...": "Usa Dialogflow per addestrare il tuo bot con la nostra integrazione nativa e innovativa Dialogflow", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Tutorial per Iniziare", + "AnIdentityBotRepresents": "Un bot d' identità rappresenta un profilo virtuale utilizzato per i messaggi automatici inviati dal sistema (ad esempio l'invio di messaggi in trigger)", + "DialogflowKnowledgeBaseID": "ID base conoscenza Dialogflow", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Riempire il campo solo se si desidera utilizzare il", + "DialogflowKnowledgeBaseFeature": "Funzionalità Knowledge-base di Dialogflow", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Ecco il tutorial.", + "FiletypeNotSupported": "tipo di file non supportato", + "ChatLimit": "Limite chat", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "Il nome della persona a cui l'agente risponderà verrà aggiunto al messaggio.", + "recipient_lastname_desc": "Il cognome della persona a cui l'agente risponde verrà aggiunto al messaggio.", + "recipient_email_desc": "L'email della persona a cui l'agente risponderà verrà aggiunta al messaggio.", + "recipient_website_desc": "Il sito web della persona a cui l'agente risponderà verrà aggiunto al messaggio.", + "agent_name_desc": "Il nome dell'agente che risponde verrà aggiunto al messaggio.", + "First_name_of_recipient": "Nome del destinatario", + "Email_of_recipient": "Email del destinatario", + "Website_of_recipient": "Sito web del destinatario", + "First_name_of_agent": "Nome dell'agente", + "EnterCannedResponseTitle": "Inserisci il titolo della risposta predefinita", + "WriteMsgToSendToYourVisitors": "Scrivi un messaggio di risposta predefinita da inviare ai tuoi visitatori", + "PleaseFillOutThisField": "Per favore, compila questo campo", + "NotificationMsgs": { + "DeleteCannedResError": "Si è verificato un errore durante l'eliminazione della risposta", + "DeleteCannedResSuccess": "Risposta eliminata correttamente", + "CreateCannedResSuccess": "Risposta creata correttamente", + "CreateCannedResError": "Si è verificato un errore durante la creazione della risposta", + "UpdateCannedResSuccess": "Risposta aggiornata correttamente", + "UpdateCannedResError": "Si è verificato un errore durante l'aggiornamento della risposta" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Posti", + "UpgradePlan": "Aggiorna il piano", + "UpgradeYourPlan": "Aggiorna il tuo Piano", + "Your": "Il tuo", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "scadrà in", + "Days": "giorni", + "Tomorrow": "domani", + "HasExpired": "è scaduto", + "YourSubscriptionIsActive": "Il tuo abbonamento è attivo", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Ottieni più posti", + "ContactUs": "Contattaci", + "PlanChange": "Modifica piano", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contattateci via chat e dirci quanti posti volete aggiungere al progetto", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contattateci via chat e dirci quanti posti volete aggiungere al progetto", + "TheNumberOfOperatorSeatsCannotBeLess": "Il numero di posti non può essere inferiore al numero di compagni di squadra nel tuo progetto", + "SubscriptionExpired": "Abbonamento scaduto", + "BillingProblem": "Errore di fatturazione", + "SubscriptionPaymentProblem": "Pagamento dell'abbonamento fallito", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Non siamo riusciti a rinnovare automaticamente il tuo abbonamento", + "PleaseChatWithUs": "Si prega di chattare con noi", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "per aggiornare le tue informazioni di pagamento", + "YourSubscriptionToThe": "Il tuo abbonamento per", + "HasExpiredOn": "è scaduto il", + "DowngradeTo": "Effettua il downgrade al piano Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Attualmente stai usando tutti i posti", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contattaci via chat per aggiornare il tuo piano tariffario", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contattaci via email per aggiornare il tuo piano tariffario", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Nessun pagamento", + "ToEnableAllFeatures": "per abilitare tutte le funzionalità", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "L'invio automatico della trascrizione via email non è disponibile nel tuo piano corrente" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Aggiornamento della squadra", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Nota che questo non cambierà lo stato della tua disponibilità.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attenzione, se non si desidera ricevere conversazioni, cambiare il proprio stato a non disponibile prima di uscire", + "AttentionYouAreAvailable": "Attenzione, sei disponibile in", + "Projects": "progetti", + "Project": "progetto", + "IfYouDoNotWantToReceiveRequests": "Se non vuoi ricevere conversazioni, cambia il tuo stato in indisponibilità prima di uscire", + "OpenTheChat": "Apri la chat per attivare le notifiche!", + "ToManageTheMessages": "per gestire i messaggi e attivare le notifiche push", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "Quando un messaggio di chat viene inviato da chiunque", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Japanese b/Japanese new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Japanese @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Kazakh b/Kazakh new file mode 100644 index 000000000000..d9ee9c25af56 --- /dev/null +++ b/Kazakh @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Бақылау тақтасының тілін өзгерту", + "ThisIsTheRealTimeConversationsMonitoringPanel": "Бұл нақты уақыттағы сөйлесулерді бақылау тақтасы. Сөйлесулерді басқару үшін пайдаланыңыз", + "chatTool": "сөйлесу құралы", + "UsersAndGroups": "Топтастар және топтар", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "ҒЗТКЖ", + "RoutingAndDepts": "Маршруттау және бөлімдер", + "RoutingAndDepartments": "Маршруттау және бөлімдер", + "Routing": "Маршрутизация", + "DefaultDepartment": "Әдепкі бөлім", + "Default Department": "Әдепкі бөлім", + "Teammate": "командалас", + "Teammates": "командаластары", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "Т", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Жоба параметрлері", + "Groups": "Топтар", + "Name": "Аты", + "Available": "қолжетімді", + "Unavailable": "қолжетімсіз", + "Visitors": "Келушілер", + "Requests": "Әңгімелер", + "Request": "Әңгіме", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Тарих", + "Settings": "Параметрлер", + "ViewOption": "View options", + "Notification": "Хабарландырулар", + "Departments": "кафедралар", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Ресурстар", + "Hours": "Жұмыс уақыты", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Аты", + "LastName": "Тек", + "iAgree": "Мен келісемін", + "IAccept": "I accept", + "TermsAndConditions": "Шарттар мен талаптар", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "және", + "SignUp": "Тіркелу", + "AlreadyHaveAnAccount": "Есептік жазбаңыз бар ма?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Әлі тіркелгіңіз жоқ па?", + "Dont": "Болма", + "HaveAnAccountYet": "тіркелгіңіз бар ма?", + "QuickTipsAssigned": "Тағайындалған чаттар жұмыс жүктемесінің біркелкі таралуын сақтауға көмектеседі, әсіресе үлкенірек топтар үшін.", + "QuickTipsPooled_1": "Чаттар агенттерге автоматты түрде тағайындалмайды, оның орнына олар тағайындалмағандардан чаттарды қолмен алуы керек.", + "QuickTipsPooled_2": "Біріктірілген чаттар агенттерге көбірек автономия береді, бұл оларға өз қарқынымен жұмыс істеуге мүмкіндік береді.", + "QuickTipsBot": "Автоматты түрде жауап беретін ботты таңдаңыз.", + "GroupsQuickTips1": "Қолдау топтарын ұйымдастыру үшін топтарды пайдаланыңыз.", + "GroupsQuickTips2": "Командаластарды дағдыларға қарай топтастыруға және бөлімдеріңізге топтастарды тағайындауға болады.", + "ForgotYourPassword": "Құпия сөзіңізді ұмыттыңыз ба", + "ClickHere": "Мында басыңыз", + "PswResetEmailSent": "Құпия сөзді қалпына келтіру электрондық поштасы жіберілді", + "YouWillReceiveAnEmail": "Құпия сөзді қалпына келтіруге сілтеме бар электрондық хат аласыз.", + "ToRequestAPswReseTEmail": "Құпия сөзді қалпына келтіру электрондық поштасын сұрау үшін тіркелгіңіздің электрондық пошта мекенжайын енгізіңіз", + "RequestNewPsw": "Жаңа құпия сөзді сұрау", + "BackToLogin": "Кіру дегенге қайта келу", + "First Name is required.": "Аты қажет", + "Email is required.": "Электрондық пошта қажет.", + "Email must be a valid email": "Электрондық пошта жарамды электрондық пошта болуы керек", + "Email is required. Email must be a valid email": "Электрондық пошта қажет. Электрондық пошта жарамды электрондық пошта болуы керек", + "Password is required.": "Құпия сөз қажет", + "Password cannot be more than 25 characters long.": "Құпия сөз ұзындығы 25 таңбадан аспауы керек", + "Password must be at least 6 characters long.": "Құпия сөз кемінде 6 таңбадан тұруы керек", + "Please accept Terms and Conditions and Privacy Policy": "Шарттарды және Құпиялық саясатын қабылдаңыз", + "ConfirmPsw": "Құпия сөзді Растау", + "PswNotMatch": "Құпия сөз сәйкес емес", + "ResetPsw": "Құпия сөзді қалпына келтіру", + "YourPswHasBeenChanged": "Құпия сөзіңіз өзгертілді", + "GoToLogin": "Логинге өтіңіз", + "GoToYourProjects": "Жобаларыңызға өтіңіз", + "InvalidPswResetKey": "Құпия сөзді қалпына келтіру кілті жарамсыз", + "QuickTips": "Жылдам кеңестер", + "Error": "Қате", + "Updated": "Жаңартылған", + "TotalActive": "Барлығы белсенді", + "Active": "Белсенді", + "Served": "Тағайындалды", + "Unserved": "Тағайындалмаған", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Агентке арналған әңгімелер", + "RequestsForDept": "Бөлімге арналған әңгімелер", + "NumberOfRequestsLast7Days": "Соңғы 7 күндегі сөйлесулер саны", + "NumberOfRequests": "Әңгімелесулер саны", + "LastMonth": "Өткен айда", + "Contacts": "Контактілер", + "Contact": "Байланыс", + "ContactId": "Байланыс идентификаторы", + "ContactEmail": "Байланыс электрондық поштасы", + "Created": "Құрылды", + "By": "бойынша", + "CreatedBy": "Жасалған", + "NoContact": "Байланыс жоқ", + "SearchYourContacts": "Контактілерді іздеңіз", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Электрондық пошта арқылы іздеу", + "SelectAnEmail": "Select an email", + "ClearSearch": "Іздеуді тазалау", + "ViewDetails": "Мәліметтерді көру", + "ViewContactRequests": "Сөйлесулерді көру", + "ContactDetails": "Байланыс деректері", + "Department": "Бөлім", + "SelectADepartment": "Бөлімді таңдаңыз", + "DepartmentId": "Бөлім идентификаторы", + "ProjectId": "Жоба идентификаторы", + "ServedBy": "Тағайындалған", + "SentThe": "жіберді", + "ToTheDepartment": "бөлімге", + "Cancel": "Болдырмау", + "SessionExipired": "Сеанс аяқталды", + "YourSessionHasExpired": "Сеансыңыздың мерзімі аяқталды.", + "YouWillBeRedirectToLoginPage": "Сіз Кіру бетіне қайта бағытталасыз", + "RequestsForDepartment": "Бөлімге арналған әңгімелер", + "SwitchTo": "ауыстыру", + "AllAgentsRequests": "Барлық агенттер сөйлесулері", + "YourRequests": "Сіздің сұхбаттарыңыз", + "Primary": "Негізгі түс", + "PrimarySubtitle": "Аймақтарды және түймелерді бөлектеу үшін фон түсі ретінде пайдаланылады", + "Secondary": "Қосымша түс", + "SecondarySubtitle": "Негізгі түсті фон алдында түймелер мен басқа элементтер мәтініне қолданылады", + "MinutesAgo": "минут бұрын", + "WidgetAlignmentOnYourWebsite": "Веб-сайтыңыздағы виджетті туралау:", + "BottomRight": "Төменгі оң жақта", + "BottomLeft": "Төменгі сол жақта", + "WidgetColors": "Виджет түстері", + "Colors": "Түстер", + "CustomizeTheWidgetColors": "Виджет түстерін, логотипті, сәлемдесу хабарларын және туралауды теңшеңіз", + "ChooseYourWidgetColors": "Виджет түстерін, логотипті, хабарларды және т.б. таңдаңыз!", + "Change": "Өзгерту", + "Customize": "Баптау", + "View": "Көру", + "AdvancedWidgetConfigurations": "Жетілдірілген виджет конфигурациялары", + "YourConversations": "Сіздің сұхбаттарыңыз", + "NewConversation": "Жаңа әңгіме", + "WidgetAppearance": "Виджеттің көрінісі", + "OnlineMessage": "Онлайн хабарлама", + "OfflineMessage": "Офлайн хабарлама", + "OfficeClosedMessage": "Жабық кеңселер туралы хабарлама", + "EnterTheURL": "Логотиптің URL мекенжайын енгізіңіз", + "YourLogoURL": "Логотиптің URL мекенжайы", + "displayLogo": "Логотипті көрсету", + "LogoImageNotFound": "Логотип суреті табылмады", + "WelcomeMessage": "Сәлемдесу хабары", + "SayHello": "Келушілер чатты ашқан кезде оларға сәлем айтыңыз", + "TeamIntro": "Командалық кіріспе", + "IntroduceYourTeam": "Командаңызды таныстырыңыз және тұтынушыға қалай көмектесе алатыныңызды айтыңыз", + "EditContact": "Контактіні өңдеу", + "UpdateContact": "Контактіні жаңарту", + "EnterValidEmail": "Жарамды электрондық пошта мекенжайын енгізіңіз", + "AreYouSure": "Сіз сенімдісіз бе", + "YouAreAboutToDeleteTheContact": "Сіз контактіні жойғалы жатырсыз", + "DeleteContact": "Контактіні жою", + "Attributes": "Атрибуттар", + "UserEmail": "Пайдаланушы электрондық поштасы", + "ExportToCSV": "CSV файлына экспорттау", + "Actions": "Әрекеттер", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Меншік иесі", + "admin": "Әкімші", + "agent": "Агент", + "Greetings": "Сәлем", + "Callout": "Шақыру", + "openUserProfile": "Профиль суретін орнатыңыз", + "openUserProfileDesc": "Профильдік фотосуретті қосу профиліңіздің сенімділігін арттырады және келушілерге қалдыратын алғашқы әсерлердің бірі болып табылады.", + "openWidget": "Виджетті орнатыңыз және сәндеңіз", + "openWidgetDesc": "Брендіңізге сәйкес виджет стилін оңай теңшеуге болады. Сіз өзіңіздің логотипіңізді қоса аласыз, түстерді таңдай аласыз және т.б", + "openChat": "Чатты ашыңыз", + "openChatDesc": "Басқаруға және сөйлесулерге жауап беруге болатын тікелей чатты ашыңыз", + "ChangeAvailabilitySuccessNoticationMsg": "Күй сәтті жаңартылды", + "ChangeAvailabilityErrorNoticationMsg": "Күйді жаңарту кезінде қате орын алды", + "RemoveProjectUserSuccessNoticationMsg": "Командатасы сәтті жойылды", + "RemoveProjectUserErrorNoticationMsg": "Командаласты жою кезінде қате орын алды", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Контакт сәтті жаңартылды", + "EditContactErrorNoticationMsg": "Контактіні жаңарту кезінде қате орын алды", + "DeleteLeadSuccessNoticationMsg": "Контакт сәтті жойылды", + "DeleteLeadErrorNoticationMsg": "Контактіні жою кезінде қате орын алды", + "CreateFaqSuccessNoticationMsg": "Жауап сәтті жасалды", + "CreateFaqErrorNoticationMsg": "Жауапты жасау кезінде қате орын алды", + "UpdateFaqSuccessNoticationMsg": "Жауап сәтті жаңартылды", + "UpdateFaqErrorNoticationMsg": "Жауапты жаңарту кезінде қате орын алды", + "TrashBotSuccessNoticationMsg": "Бот сәтті жойылды", + "TrashBotErrorNoticationMsg": "Ботты жою кезінде қате орын алды", + "UpdateBotError": "Ботты жаңарту кезінде қате орын алды", + "Not a valid JSON file.": "Жарамды JSON файлы емес", + "UpdateBotSuccess": " бот сәтті жаңартылды", + "ArchivingRequestErrorNoticationMsg": "Әңгімені мұрағаттауда қате орын алды", + "ArchivingRequestNoticationMsg": "Өңдеу ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Идентификатормен сөйлесу: ", + "RequestSuccessfullyClosed": "Әңгіме сәтті шешілді", + "RequestHasBeenArchivedNoticationMsg_part2": " Тарихқа көшірілді", + "CreatedGroupSuccessMsg": "Топ сәтті құрылды", + "CreatedGroupErrorMsg": "Топты құру кезінде қате орын алды", + "UpdateGroupSuccessNoticationMsg": "Топ сәтті жаңартылды", + "UpdateGroupErrorNoticationMsg": "Топты жаңарту кезінде қате орын алды", + "RemoveGroupMemberSuccessNoticationMsg": "Мүше сәтті жойылды", + "RemoveGroupMemberErrorNoticationMsg": "Мүшені жою кезінде қате орын алды", + "UpdateWidgetProjectSuccessNoticationMsg": "Чат виджетінің стилі жаңартылды", + "UpdateDeptGreetingsSuccessNoticationMsg": "Өзгерістеріңіз сақталды", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Желідегі хабарлама сақталды", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Офлайн хабарлама сақталды", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office жабық хабары сақталды", + "FaqUpdatedSuccessfullyMsg": "Жиі қойылатын сұрақтар сәтті жаңартылды", + "FaqUpdatedErrorMsg": "Жиі қойылатын сұрақтарды жаңарту кезінде қате орын алды", + "SubscriptionSuccessfullyCanceled": "Жазылым сәтті тоқтатылды", + "AnErrorOccurredWhileCancellingSubscription": "Жазылымнан бас тарту кезінде қате орын алды", + "Login": "Кіру", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Жүйеге кіріңіз", + "SignIn": "Кіру", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Ескі нұсқаға кіргіңіз келсе", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Өзіңізді орнатайық", + "Chat": "Чат", + "download": "жүктеп алу", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Көмек қажет? -ге жазыңыз", + "WaitingTimeAverage": "Күту уақыты орташа", + "hours": " сағат, ", + "minutes": " минут, ", + "mins": "mins", + "seconds": " секунд", + "ViewProfile": "Профильді көру", + "GettingStartedWith": "Бастау", + "HereIsAListOfPagesAndLinks": "Сөйлесуді бастамас бұрын қарап шығуды ұсынатын беттердің тізімі берілген", + "OpenTheChatToHandleTheIncomingRequests": "Кіріс сөйлесулерін өңдеу үшін чатты ашыңыз", + "GetTheMobileApp": "Мобильді қолданбаны алыңыз", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Агенттер қозғалыста болған кезде қолдауды жалғастырыңыз", + "GettingStartedForAdmin": "Әкімшіге кірісу", + "GettingStartedForAgents": "Агенттерді бастау", + "DeveloperDocs": "Әзірлеуші құжаттары", + "InstallWithGoogleTagManager": "Google Tag Manager көмегімен орнатыңыз", + "Activities": "Іс-шаралар", + "Activity": "Белсенділік", + "NoActivities": "Әрекеттер жоқ", + "LatestActivities": "Соңғы әрекеттер", + "HasChanged": "өзгерді", + "HisStatus": "оның мәртебесі", + "Status": "Күй", + "TheAvailabilityStatusOf": "қолжетімділік күйі", + "AvailabilityStatus": "қолжетімділік күйі", + "TheRoleOf": "рөлі", + "Into": "ішіне", + "HasRemoved": "алып тастады", + "FromTheProject": "жобадан", + "HasInvited": "шақырды", + "ToTakeOnTheRoleOf": "рөлін алу", + "PendingInvitation": "күтудегі шақыру", + "PendingInvitations": "күтудегі шақырулар", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Мұнда келушілердің аутентификациясы туралы құжаттама бар", + "SortByDate": "күні бойынша сұрыптау", + "SelectActivities": "Әрекеттерді таңдаңыз", + "AllActivities": "Барлық әрекеттер", + "NewRequest": "Жаңа әңгіме", + "_served": "тағайындалды", + "_unserved": "тағайындалмаған", + "AssignedTo": "тағайындалған", + "UpgradeNow": "Қазір жаңарту", + "Plan": "Жоспар", + "ProfileNotAvailable": "Профиль қолжетімді емес", + "Upgrade": "Жаңалау", + "TrialExpired": "сынақ мерзімі аяқталды", + "Train": "Пойыз", + "Search": "Іздеу", + "AddTheAboveQuestionToAnExistingFAQ": "Жоғарыдағы сұрақты бұрыннан бар жиі қойылатын сұрақтарға қосыңыз", + "Answers": "Жауаптар", + "Questions": "Сұрақтар", + "NoGoodMatchFound": "Жақсы сәйкестік табылмады", + "AddAnotherAnswerToTheCurrentQuestion": "Ағымдағы сұраққа тағы бір жауапты қосыңыз", + "AddAnswerToTheCurrentQuestion": "Ағымдағы сұраққа жауап қосыңыз", + "AddAnswer": "Жауап қосу", + "Answer": "Жоғарыдағы сұраққа тағы бір жауапты қосыңыз", + "Add": "қосу", + "AnswerSuccessfullyAdded": "Жауап сәтті қосылды", + "Inspect": "Тексеру", + "StartOver": "Қайтадан бастаңыз", + "Hi": "Сәлем", + "StartToTestTheBot": "ботты сынауды бастаңыз", + "TestingTheBotsIsAnImportantPart": "Боттарды тестілеу қайтарылатын жауаптардың дәлдігін жақсарту үшін итерациялық процестің маңызды бөлігі болып табылады.", + "EnterAQuestionInTheTextBox": "Мәтін жолағына сұрақты енгізіп, Жіберу түймесін басыңыз.", + "TheBestMatchedAnswerFromTheBotIsReturned": "Боттан ең жақсы сәйкес жауап жауап ретінде қайтарылады.", + "SelectInspectForMoreDetailsOnThatResponse": "Бұл жауап туралы қосымша мәліметтер алу үшін Тексеру опциясын таңдаңыз.", + "TheTrainBotSlideOutPanelAppears": " Train bot сырғымалы тақтасы пайда болады.", + "YouCanAddANewAnswer": "Сәйкес келген бұрыннан бар жауаптардың кез келгені дұрыс болмаса немесе жауап ботта жоқ болса, жаңа жауапты қосуға болады (жақсы сәйкестік табылмады).", + "EnterTheNewAnswerToCurrentQuestion": "Ағымдағы сұраққа жаңа жауапты Train bot панелінің мәтін жолағына енгізіңіз және оны қосу үшін Жауап қосу түймесін басыңыз.", + "TypeAddYourQuestionHere": "Сұрақтарыңызды осы жерге жаңа жолмен бөлек теріңіз/қосыңыз", + "SearchForAnswersInBots": "Жауаптарды боттардан іздеңіз", + "AnswersFound": "Жауаптар табылды", + "FoundIn": "ішінде табылды", + "ToThisAnswer": "бұл жауапқа", + "At": "сағ", + "at": "сағ", + "CurrentAnswers": "Ағымдағы жауаптар", + "NewAnswer": "Жаңа жауап", + "UploadAnswersFromCsv": "CSV-ден жауаптарды жүктеп салыңыз", + "UploadFromCsv": "Csv файлынан жүктеп салу", + "ExportAnswersToCsv": "Жауаптарды CSV файлына экспорттау", + "ExportToCsv": "CSV файлына экспорттау", + "Close": "Жабық", + "Period": "Кезең", + "SubscriptionCreated": "Жазылым жасалды", + "SubscriptionRenewed": "Жазылым жаңартылды", + "ForThePlan": "жоспар үшін", + "Invoice": "Шот-фактура", + "Event": "Оқиға", + "ViewInvoice": "Шот-фактураны көру", + "DownloadInvoice": "Шот-фактураны жүктеп алыңыз", + "CancelSubscription": "Жазылымнан бас тарту", + "DoYouReallyWantToCancelYourSubscription": "Жазылымнан шынымен бас тартқыңыз келе ме?", + "OnceYouCancelTheSubscription": "Жазылымнан бас тартсаңыз, есептік жазбаңыз Тегін нұсқасына төмендейді және сіз біздің {{projectprofile}} мүмкіндіктерімізге қол жеткізе алмайсыз.", + "YouCurrentlyAreUsing": "Сіз қазір пайдаланып жатырсыз", + "Of": "ның", + "ActiveOperatorSeatsInThe": "белсенді орындар", + "GetMore": "Көбірек алыңыз", + "AvailableWithTheProPlan": "Pro жоспарымен немесе Enterprise жоспарымен қол жетімді", + "BoostCustomerEngagementThroughTriggers": "Триггерлер арқылы тұтынушылардың қатысуын арттырыңыз. Қажетті адамдарға керек уақытта дұрыс хабарлама жіберіңіз.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Агенттердің не істеп жатқанын бақылау үшін есептік жазбаңызды жаңартыңыз!", + "UpgradeYourAccount": "Есептік жазбаңызды жаңартыңыз", + "Includes": "қамтиды", + "EverythingIn": "барлығы ішінде", + "Unlimited": "Шексіз", + "AgentsGroups": "Агенттер топтары", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "орынға", + "PerMonth": "айына", + "PerYear": "жылына", + "GetProPlan": "Pro жоспарын алыңыз", + "ContactUs": " Бізбен хабарласыңыз", + "OurMostComprehensivePlan": "Жетілдірілген мүмкіндіктері мен арнайы қолдауы бар біздің ең жан-жақты жоспарымыз", + "ProPlan": "Pro жоспары", + "OrderDetails": "Тапсырыс мәліметтері", + "SubscriptionPeriod": "Жазылым мерзімі", + "Total": "Барлығы", + "PayWithACard": "Карточкамен төлеу", + "DataExportIsAvailableWithTheProPlan": "Деректерді экспорттау Pro Plan немесе Enterprise жоспарымен қолжетімді", + "UpdateYourAccounToGetThisFeature": "Бұл мүмкіндікті алу үшін есептік жазбаңызды жаңартыңыз", + "UnlimitedChatHistory": "Шектеусіз сөйлесу тарихы", + "DataExport": "Деректерді экспорттау", + "PostChatSurveys": "Чаттан кейінгі сауалнамалар", + "WidgetUnbranding": "Виджеттің брендін жою", + "DedicatedAccountManager": "Арнайы тіркелгі менеджері", + "Training": "Тренинг", + "SoftwareEngineerSupport": "Бағдарламалық қамтамасыз ету инженерін қолдау", + "AdvancedAnalytics": "Жетілдірілген аналитика", + "SubscriptionStartDate": "Жазылымның басталу күні", + "CurrentInvoiceStartDate": "Ағымдағы шот-фактураның басталу күні", + "CurrentInvoiceEndDate": "Ағымдағы шот-фактураның аяқталу күні", + "NumberOfAgentSeats": "Орындар саны", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "орындықтар", + "YourCurrentPlan": "Сіздің ағымдағы жоспарыңыз", + "NextRenew": "Келесі жаңарту", + "Today": "бүгін", + "In": "жылы", + "SubscriptionStatus": "Жазылым күйі", + "day": "күні", + "month": "ай", + "year": "жыл", + "PaymentDate": "Төлем күні", + "to": "дейін", + "AddProject": "Жоба қосыңыз", + "CreateAProject": "Жоба жасаңыз", + "StartByEnteringTheNameOf": "атын енгізуден бастаңыз", + "YourSite": "сіздің сайтыңыз", + "EnterTheSiteName": "Сайт атын енгізіңіз", + "SiteName": "Сайт атауы", + "TheSiteNameIsRequested": "Сайт атауы сұралады", + "InstallTiledesk": "Виджетті орнату", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Эксперименттік", + "ChatWithUs": "Бізбен сөйлесіңіз", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Чат", + "IfYouAreInterested": "Сіз қызығасыз ба?", + "Processing": "Өңдеу...", + "ProcessingNoDot": "Өңдеу", + "RecentProjects": "Соңғы жобалар", + "OtherProjects": "Басқа жобалар", + "Copied": "Көшірілген", + "TestWidget": "Сынақ виджеті", + "WidgetLiveTest": "Виджеттің тікелей сынағы", + "PresetColorCombinations": "Алдын ала орнатылған түс комбинациялары", + "TestWidgetAllowYou": "Сынақ виджеті келушілерді имитациялауға, виджетті ортақ пайдалануға және дизайн параметрлерін тексеруге мүмкіндік береді", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "Сізді шақырды", + "ToJoinTheProject": "жобаға қосылу", + "AndTakeOnTheRoleOf": "және рөлін алыңыз", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "Сіз пайдаланып жатқан шақыру енді жарамсыз ", + "ImANewUser": "Мен жаңа командаласпын", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Тіркелгеннен кейін сіз қосыла аласыз", + "FromTheRecentPojectPage": "Соңғы жобалар бетінен", + "IAlreadyHaveAnAccount": "Менің аккаунтым бар", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Сіз бұл әріптесті шақырдыңыз (күтудегі шақыруларды қараңыз)", + "Awesome": "Тамаша", + "YourPaymentIsSuccessfullyDone": "Төлеміңіз сәтті орындалды", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Электрондық поштаңызды тексеріңіз, сіз түбіртек аласыз", + "HavingTrouble": "Қиындық бар", + "ContinueToHomepage": "Негізгі бетке өту", + "General": "Жалпы", + "NoPayments": "Төлемдер жоқ", + "Agent": "Агент", + "Agents": "Агенттер", + "WhatYoureMissing": "Сізге не жетіспейді", + "OnceYourTrialHasEndedYouWillMissing": "Сынақ мерзімі аяқталғаннан кейін сіз хабарсыз кетесіз", + "On": "қосулы", + "InstallNow": "Қазір орнату", + "AssigneeAgent": "Тағайындаушы агент", + "Assignee": "Тағайындаушы", + "WidgetTranslations": "Виджет аудармалары", + "Translations": "Translations", + "Multilanguage": "Көптілді", + "TranslateOrEditWidgetPhrases": "Виджетте пайда болатын барлық сөз тіркестерін аударыңыз немесе өңдеңіз", + "IfYouWantToTranslateOrEditWidgetPhrases": "Тілді қосқыңыз келсе немесе виджеттегі барлық сөз тіркестерін өңдеңіз", + "English": "Ағылшын", + "Italian": "итальян", + "German": "неміс", + "en": "Ағылшын", + "it": "итальян", + "de": "неміс", + "es": "испан", + "pt": "португал тілі", + "fr": "француз", + "ru": "орыс", + "tr": "түрік", + "sr": "серб", + "ar": "араб", + "uk": "украин", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Тілді таңдаңыз", + "Delete": "Жою", + "NoUnservedRequests": "Тағайындалмаған сөйлесулер жоқ", + "NoServedRequests": "Тағайындалған сөйлесулер жоқ", + "NoRequests": "Әңгіме жоқ", + "MultiLanguagePreview": "Алдын ала қарау тілін өзгерту", + "RequiredField": "Міндетті өріс", + "Text": "Мәтін", + "Alignment": "Туралау", + "UserRole": "Пайдаланушы рөлі", + "BotType": "Бот түрі", + "Language": "Тіл", + "ReassignToDept": "Бөлімге қайта тағайындау", + "AddTranslation": "Аударма қосу", + "Completed": "Аяқталды", + "TranslationDeleted": "{{language_name}} аударма жойылды", + "BotIntegration": "Бот интеграциясы", + "ChooseBotType": "Бот түрін таңдаңыз", + "CreateA": "{{ bottype }} бот жасаңыз", + "CreateAN": "{{ bottype }} бот жасаңыз", + "ServiceAccountPrivateKeyFile": "Қызмет тіркелгісінің жеке кілт файлы", + "DragAFileHereOr": ".json тіркелгі деректері файлын осы жерге сүйреңіз немесе", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "шолу", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "жүктеп салу", + "CreateAnswers": "Жауаптарды құру", + "CreateAFreeAccount": "Тегін тіркелгі жасаңыз", + "CreateTicket": "Билет жасау", + "AvailableFrom": "Available from", + "Ok": "Жарайды ма", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Тақырып", + "DefaultBotLanguageInDialogflow": "Dialogflow ішіндегі әдепкі бот тілі", + "OurNativeEasyAndPowerfulNLPChatbot": "Біздің ана, оңай және қуатты NLP (табиғи тілді өңдеу) чатботы", + "ResolutionBotDescription": "Жедел шешімдер мен бақытты тұтынушылар үшін жалпы сұрақтарыңызға жауаптарды автоматтандырыңыз", + "UseDialogflowToTrainYourBot...": "Dialogflow қолданбасын отандық және инновациялық Dialogflow интеграциясымен ботқа үйрету үшін пайдаланыңыз", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Жұмысты бастау оқулығы", + "AnIdentityBotRepresents": "Сәйкестендіру боты жүйе жіберетін автоматты хабарламалар үшін пайдаланылатын виртуалды профильді білдіреді (мысалы, триггерлерде хабарламаларды жіберу)", + "DialogflowKnowledgeBaseID": "Dialogflow білім қорының идентификаторы", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "өрісті пайдаланғыңыз келсе ғана толтырыңыз", + "DialogflowKnowledgeBaseFeature": "Dialogflow білім қоры мүмкіндігі", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Міне оқу құралы.", + "FiletypeNotSupported": "файл түріне қолдау көрсетілмейді", + "ChatLimit": "Чат шегі", + "SuccessfullyUpdated": "Сәтті жаңартылды", + "AnErrorOccurredWhileUpdating": "Жаңарту кезінде қате орын алды", + "NotificationNothingToSave": "Сақтайтын ештеңе жоқ", + "GoToRequest": "Әңгімеге өтіңіз", + "Busy": "бос емес", + "Company": "Компания", + "Address": "Мекенжай", + "StreetAddress": "Көше адресі", + "Street": "Street", + "City": "Қала", + "State": "Province/State", + "PostalCode": "Пошта/почта", + "Country": "Ел", + "PhoneNumber": "Телефон нөмірі", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Басталатын күн", + "ExtremeMeasures": "Төтенше шаралар", + "DeleteAccount": "Есептік жазбаны жою", + "AreYouSureYouWantDeleteYourAccount": "Есептік жазбаңызды жойғыңыз келетініне сенімдісіз бе", + "AllProjectWillBeDeleted": "Осы тіркелгіде жасалған барлық ({{projects_length}}) жоба жойылады", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Жалғастырмас бұрын кез келген белсенді жазылымнан бас тартыңыз", + "YesDeleteMyAccount": "Иә, менің тіркелгімді жойыңыз", + "OperatingSystem": "Операциялық жүйе", + "ThisGroupHasNoMembers": "Бұл топтың мүшелері жоқ", + "Description": "Сипаттама", + "more": "Көбірек", + "SeeAll": "Барлығын көру", + "AllDepts": "Барлық бөлімдер", + "All": "Барлық", + "Save": "Сақтау", + "Update": "Жаңарту", + "Warning": "Назар аударыңыз!", + "CreationDate": "Жасалу күні", + "ThisConversationIsAssignedToYou": "Бұл әңгіме сізге тағайындалды. Хабарлама жазу үшін «Чатты ашу» түймесін басыңыз.", + "OpenChat": "Чатты ашу", + "ThisConversationIsNotAssignedToYou": "Бұл әңгіме сізге тағайындалмаған. Әңгімелесуге қосылу үшін «Қосылу» түймесін басыңыз.", + "ThereHasBeenAnErrorProcessing": "Сұрауыңызды өңдеу кезінде қате орын алды", + "PleaseWaitWhileWeAreProcessingYourRequest": "Сұрауыңызды өңдеу кезінде күтіңіз", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Консервіленген жауаптар - чат кезінде оңай еске түсіруге болатын алдын ала жасалған хабарлар.", + "1B": "Оны пайдалану үшін «/» (қиғаш сызық) теріңіз және оны сөзбен немесе консервіленген жауап тақырыбына енгізілген кез келген сөздің алғашқы бірнеше әріптерімен орындаңыз.", + "1C": "Сақталған жауаптардың қайтарылған тізімінен пайдаланғыңыз келетін жауапты таңдаңыз.", + "2": "Егер сіз тұтынушылардың бірдей сұрақтарына жиі жауап берсеңіз, сол жауаптарды дайын жауаптар ретінде сақтауды қарастырыңыз.", + "3": "Консервіленген жауаптармен оны бір рет теріп, сақтап, қажет кезде чаттарда қайта пайдаланасыз.", + "4": "Сондай-ақ хабарыңызда жекелендіруді пайдалану арқылы тұтынушыларыңыз үшін қызықтырақ тәжірибе жасай аласыз:", + "5": "1) Хабарды өңдеген кезде, алдымен өрісті жасағыңыз келетін аумақты таңдау арқылы жекелендіру өрісін енгізуге болады.", + "6": "2) Одан кейін ЖЕКЕ ҚОСУ түймесін басыңыз ", + "7": "3) ДЕКЕЛЛЕНДІРУ ҚОСУ түймешігін басу хабарға қандай жекелендіру мәнін қосқыңыз келетінін таңдауға болатын тізімді береді." + }, + "CR": "CR", + "CannedResponses": "Консервіленген жауаптар", + "AddResponses": "Жауап жасау", + "EditResponses": "Жауапты өңдеу", + "Responses": "Жауаптар", + "YouHaveNotAddedAnyCannedResponses": "Сіз дайын жауаптарды қосқан жоқсыз", + "Title": "Тақырып", + "Message": "Хабар", + "AddCustomization": "Жекелендіруді қосыңыз", + "SelectACustomizationToAddToYourMessage": "Хабарға қосу үшін жекелендіру мәнін таңдаңыз", + "recipient_name_desc": "Агент жауап беретін адамның аты хабарға қосылады.", + "recipient_lastname_desc": "Агент жауап беретін адамның тегі хабарға қосылады.", + "recipient_email_desc": "Агент жауап беретін адамның электрондық поштасы хабарға қосылады.", + "recipient_website_desc": "Агент жауап беретін адамның веб-сайты хабарламаға қосылады.", + "agent_name_desc": "Хабарламаға жауап беретін агенттің аты қосылады.", + "First_name_of_recipient": "Алушының аты-жөні", + "Email_of_recipient": "Алушының электрондық поштасы", + "Website_of_recipient": "Алушының веб-сайты", + "First_name_of_agent": "Агенттің аты-жөні", + "EnterCannedResponseTitle": "Сақталған жауап тақырыбын енгізіңіз", + "WriteMsgToSendToYourVisitors": "Келушілеріңізге жіберу үшін консервіленген жауап хабарын жазыңыз", + "PleaseFillOutThisField": "Осы өрісті толтырыңыз", + "NotificationMsgs": { + "DeleteCannedResError": "Жауапты жою кезінде қате орын алды", + "DeleteCannedResSuccess": "Жауап сәтті жойылды", + "CreateCannedResSuccess": "Жауап сәтті жасалды", + "CreateCannedResError": "Жауапты жасау кезінде қате орын алды", + "UpdateCannedResSuccess": "Жауап сәтті жаңартылды", + "UpdateCannedResError": "Жауапты жаңарту кезінде қате орын алды" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Орындар", + "UpgradePlan": "Жаңарту жоспары", + "UpgradeYourPlan": "Жоспарыңызды жаңартыңыз", + "Your": "Сіздің", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "жылы аяқталады", + "Days": "күндер", + "Tomorrow": "ертең", + "HasExpired": "мерзімі бітті", + "YourSubscriptionIsActive": "Жазылымыңыз белсенді", + "ThePlanIsActive": "Жоспар белсенді", + "ThePlanHasExpired": "Жоспардың мерзімі аяқталды", + "AddMoreOperators": "Қосымша орындар қосыңыз", + "ContactUs": "Бізбен хабарласыңыз", + "PlanChange": "Жоспарды өзгерту", + "ContactUsViaChatAndTellIUsHowManyOperator": "Бізбен чат арқылы хабарласыңыз және жобаға қанша орын қосқыңыз келетінін айтыңыз", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Электрондық пошта арқылы бізге хабарласыңыз және жобаға қанша орын қосқыңыз келетінін айтыңыз", + "TheNumberOfOperatorSeatsCannotBeLess": "Орындар саны жобаңыздағы әріптестер санынан кем болмауы керек", + "SubscriptionExpired": "Жазылымның мерзімі аяқталды", + "BillingProblem": "Төлем мәселесі", + "SubscriptionPaymentProblem": "Жазылым төлеу мәселесі", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Жазылымыңызды автоматты түрде ұзарту мүмкін болмады", + "PleaseChatWithUs": "Бізбен сөйлесіңіз", + "PleaseContactUs": "Бізге хабарласыңыз", + "ToUpdateYourPaymentInformation": "төлем ақпаратын жаңарту үшін", + "YourSubscriptionToThe": "Сіздің жазылымыңыз", + "HasExpiredOn": "мерзімі бітті", + "DowngradeTo": "Тегін нұсқасына дейін төмендетіңіз", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Сіз қазір барлық орындарды пайдаланып жатырсыз", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Баға жоспарын жаңарту үшін чат арқылы бізге хабарласыңыз", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Баға жоспарын жаңарту үшін электрондық пошта арқылы бізге хабарласыңыз", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Төлемдер жоқ", + "ToEnableAllFeatures": "барлық мүмкіндіктерді қосу үшін", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Электрондық пошта арқылы транскрипцияны автоматты түрде жіберу ағымдағы жоспарыңызда қолжетімді емес" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Командадағы жаңарту", + "AgentDeletion": "Командаластың жойылуы", + "AgentInvitation": "Командалас шақыру", + "NewRequest": "Жаңа әңгіме", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Профиль", + "UploadImage": "Суретті жүктеп салу", + "Name": "Аты", + "Lastname": "Тек", + "UserId": "Қолданушының ID", + "UpdateProfile": "Профильді жаңарту", + "FaqKbId": "Id", + "FaqKbRemoteId": "Қашықтағы идентификатор", + "FaqKbCreatedAt": "Құрылған", + "Processing": "Өңдеу...", + "Completed": "Аяқталды", + "UserSuccessfullyUpdated": "Профиль сәтті жаңартылды", + "AnErrorHasOccurred": "Профильді жаңарту кезінде қате орын алды", + "Continue": "Жалғастыру", + "ChangePsw": "Құпия сөзді өзгерту", + "PendingEmailVerification": "Электрондық поштаны растау күтілуде", + "YourAccountIsPending": "Есептік жазбаңыз электрондық поштаны растауды күтуде.", + "ClickHereToResend": "Растау электрондық поштасын қайта жіберу үшін осы жерді басыңыз", + "BotHasBeenRemoved": "бұл бот жойылды", + "YourDetails": "Сіздің мәліметтеріңіз", + "AddYourOwnPicture": "⚡️ Әңгімелесулеріңізге жақынырақ сезім беру үшін өз суретіңізді қосыңыз!", + "AddYourOwnPicture_": "⚡️ Келуші кіммен сөйлесіп жатқанын көре алатындықтан, әңгімеңізге жақынырақ сезім беру үшін өз суретіңізді қосыңыз!", + "PreferredSize": "Таңдаулы кескін өлшемі 128x128 px - Кескін пішімі: .jpeg немесе .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Құпия сөзді өзгерту", + "CurrentPsw": "Ағымдағы Құпия сөз", + "NewPsw": "Жаңа Құпия Сөз", + "Confirm": "Растау", + "ConfirmNewPsw": "Жаңа құпиясөзді растаңыз", + "PasswordSuccessfullyChanged": "Құпия сөз сәтті өзгертілді", + "CurrentPasswordIsInvalid": "Ағымдағы құпия сөз жарамсыз", + "AnErrorHasOccurred": "Қате орын алды", + "PasswordMustBe": "Құпия сөз кемінде 6 таңбадан тұруы керек." + }, + "NotificationSettings": { + "AssignedConversations": "Тағайындалған әңгімелер", + "AssignedConversationsSubtitle": "Сізге жаңа әңгіме тағайындалғанда электрондық хат алыңыз.", + "UnassignedConversations": "Тағайындалмаған сөйлесулер", + "UnassignedConversationsSubtitle": "Әңгімелесу тағайындалмаған кезде электрондық пошта хабарын алыңыз.", + "NotificationMsgs": { + "UpdateSuccess": "Параметрлер жаңартылды", + "UpdateError": "Параметрлерді жаңарту кезінде қате орын алды" + } + }, + "NavBar": { + "ViewAllProjects": "Барлық жобаларды көру", + "UserProfile": "ПРОФИЛЬДІ КӨРУ", + "RunChatInAStandAloneTab": "Оқшау қойындыда чатты іске қосыңыз", + "PendingVerification": "Электрондық поштаны растау күтілуде", + "WhenPendingEmailVerification": "Электрондық поштаны растауды күту кезінде электрондық пошта хабарландырулары сияқты кейбір жүйе мүмкіндіктері өшіріледі", + "SomeSystemAreDisabled": "электрондық пошта хабарландырулары сияқты кейбір жүйе мүмкіндіктері өшірілген", + "AreYouSureYouWantToLogOut": "Жүйеден шыққыңыз келетініне сенімдісіз бе?", + "NoteThatThisWillNotChangeYourAvailability": "Бұл сіздің қолжетімділігіңіздің күйін өзгертпейтінін ескеріңіз.", + "AttentionIfYouDoNotWantToReceiveRequests": "Назар аударыңыз, сөйлесулерді алғыңыз келмесе, жүйеден шықпас бұрын күйіңізді қолжетімді емес күйіне өзгертіңіз", + "AttentionYouAreAvailable": "Назар аударыңыз, сіз қолжетімдісіз", + "Projects": "жобалар", + "Project": "жоба", + "IfYouDoNotWantToReceiveRequests": "Сөйлесулерді алғыңыз келмесе, жүйеден шықпас бұрын күйіңізді қол жетімді емес күйіне өзгертіңіз", + "OpenTheChat": "Хабарландыруларды белсендіру үшін чатты ашыңыз!", + "ToManageTheMessages": "хабарларды басқару және push хабарландыруларын белсендіру", + "OpenTheChatToActivateNotifications": "Хабарларды басқару және push хабарландыруларын белсендіру үшін чатты ашыңыз", + "ClickHere": "Мында басыңыз", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Шығу" + }, + "SideBar": { + "ViewAllProjects": "Барлық жобаларды көру", + "UserProfile": "ПРОФИЛЬДІ КӨРУ", + "UserProfile2": "ПРОФИЛЬДІ ҚАРАУ" + }, + "ProjectsPage": { + "Welcome": "Қош келдіңіз", + "BuildYourCustomer_1": "Тұтынушыларға қолдау көрсетуді интеллектуалды боттармен жасаңыз", + "BuildYourCustomer_2": "және көп арналы платформа.", + "AddProject": "Жоба қосу", + "ModalAddAProject": "Жоба қосыңыз", + "ModalAddAProjectLabel": "Жобаңыздың атын енгізіңіз, мысалы, сайтыңыздың атын", + "ModalMustBeAtLeast": "Ұзындығы кемінде 4 таңба болуы керек", + "ModalPlaceHolder": "Жоба атауы", + "ModalCreateProjectBtn": "Жоба жасау", + "UserProfile": "ПРОФИЛЬДІ КӨРУ", + "modalCreateProject": "Жоба жасау", + "Processing": "Өңдеу...", + "Completed": "Аяқталды", + "YourNewProjectIsReady": "Жаңа жобаңыз дайын", + "YourNewProject": "Сіздің жаңа жобаңыз", + "IsReady": "дайын", + "Continue": "Жалғастыру" + }, + "ProjectEditPage": { + "YourProject": "Сіздің жобаңыз", + "YourPlan": "Сіздің жоспарыңыз", + "ProjectName": "Жоба атауы", + "ProjectId": "Жоба идентификаторы", + "TranscriptByEmail": "Электрондық пошта арқылы транскриптті автоматты түрде жіберу", + "AutoSendTranscriptByEmail": "Әр чаттың соңында транскриптті автоматты түрде сұраушыға электрондық пошта арқылы жіберіңіз", + "AutoSend": "Автоматты жіберу", + "Generate": "Жасау", + "UpdateProject": "Жобаны жаңарту", + "Update": "Жаңарту", + "Copy": "Көшіру", + "DeleteProject": "Жобаны жою", + "TheProjectWillBeDeleted": "Жоба жойылады", + "TheProject": "Жоба", + "WillBeDeleted": "жойылады", + "ToDeleteTheProject": "Жобаны жою үшін жоба идентификаторын енгізіңіз", + "VisitorAuthentication": "Келушілердің аутентификациясы", + "Webhook": "Вебхук", + "ManageWebhook": "Вебхукты басқару", + "EnableWebhook": "Вебхук жазылымдарын басқарыңыз", + "GoToWebhookConsole": "Бару", + "Authentication": "Әзірлеуші", + "EnableVisitorAuthentication": "Келуші аутентификациясын қосыңыз", + "GenerateSharedSecret": "Ортақ құпияны жасаңыз", + "NoteThatWillBeSubscribed": "Жаңа ортақ құпияны жасау арқылы алдыңғы құпияның үстіне жазылатынын ескеріңіз", + "NoteThatWillBeDisplayedOnce": "Бұл ортақ құпия тек бір рет көрсетілетінін ескеріңіз", + "SharedSecretGenerated": "Жасалған ортақ құпия", + "ThisIsYourSharedSecret": "Бұл сіздің ортақ құпияңыз", + "ProjectPlan": "Жоспар", + "Your": "Сіздің", + "Payments": "Төлемдер", + "Account": "Есептік жазба", + "Subscription": "Жазылым", + "SeePayments": "Төлемдер бөлімін қараңыз", + "Advanced": "Озат", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Чат шегі", + "AutomaticAssignment": "Автоматты тағайындау", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Максималды чаттар", + "LimitChatsNumber": "Әр агент бірден қабылдай алатын бір мезгілде сөйлесулер санын шектеңіз", + "ItLimitChatsNumber": "Ол әр агент бірден қабылдай алатын бір мезгілде сөйлесулер санын шектейді", + "ThisChatLimitWillAppliedToAllAgents": "Бұл чат шегі барлық агенттерге қолданылады.", + "YouCanSpecifyAgentsIndividualChatLimit": "Агенттердің жеке бір мезгілде сөйлесу шегін көрсетуге болады: өңдеу үшін «Параметрлер > Командадастар және топтар» тармағында әріптесті таңдаңыз және оның профилінде «Чат шегі» өрісіне мән енгізіңіз.", + "Reassignment": "Қайта тағайындау", + "ReassignChatIf": "Егер агент белгіленген уақыт шеңберінде тағайындалған чатқа қызмет көрсетпесе, чатты қайта тағайындаңыз", + "ItReassignChatIf": "Агент белгілі бір уақыт аралығында тағайындалған чатқа қызмет көрсетпесе, ол чатты қайта тағайындайды", + "TheChatWillBeBetweenTheUnassigned": "Ешбір агент тағайындалған чатқа жауап бермесе, чат тағайындалмаған ретінде тізімделеді", + "ReassignmentTimeout": "Қайта тағайындаудың күту уақыты", + "TimeWithNoResponse": "Чат басқа агентке тағайындалғанға дейінгі жауапсыз уақыт (сек).", + "CustomizeEmailTemplate": "Хабарландыру электрондық пошта үлгісін теңшеңіз", + "CustomizeEmailTemplateSubTitle": "Командаластарға жіберілген электрондық хаттардың мазмұнын реттеңіз", + "CustomizeEmailTemplateBtn": "Электрондық пошталарды теңшеу", + "SeeThePreviewOfTheEmail": "«Алдын ала қарауды көру» түймесін басу арқылы электрондық поштаның алдын ала қарауын қараңыз", + "SeePreview": "Алдын ала қарау бөлімін қараңыз", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Кешіріңіз, бұл мүмкіндік тек Enterprise жоспарында қолжетімді", + "SMTPSettings": "SMTP параметрлері", + "SMTPSettingsSubTitle": "SMTP параметрлерін конфигурациялаңыз", + "ManageSMTPSettings": "SMTP параметрлерін басқару", + "HostName": "Хост атауы", + "Port": "Порт нөмірі", + "SenderAddress": "Жіберуші мекенжайы", + "SMTPAuthenticationAndSecurity": "Аутентификация және қауіпсіздік", + "UserName": "Пайдаланушы аты", + "ConnectionSecurity": "Қосылым қауіпсіздігі", + "SendSMPTTestEmail": "Сынақ электрондық поштасын жіберіңіз", + "SMTPConfigurationUpdatedSuccessfully": "SMTP конфигурациясы сәтті жаңартылды", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "SMTP конфигурациясын жаңарту кезінде қате орын алды", + "NotificationMsgs": { + "UpdateProjectSuccess": "Жоба сәтті жаңартылды", + "UpdateProjectError": "Жобаны жаңарту кезінде қате орын алды", + "DeleteProjectSuccess": "Жоба сәтті жойылды", + "DeleteProjectError": "Жобаны жою кезінде қате орын алды", + "TheProjectHasBeenDeleted": "жоба жойылды" + }, + "theMinimumAllowedIs_1": "рұқсат етілген ең аз - 1", + "theMaximumAllowedIs_10000000": "рұқсат етілген ең жоғары - 10 000 000", + "ChatsReassigned": "Чат қайта тағайындалды", + "AutomaticUnavailableStatus": "Автоматты түрде қолжетімді емес күйі", + "SetAnAgentStatusToUnavailable": "Агенттің күйін оларда чаттардың қатарынан саны қайта тағайындалған болса, оны қолжетімсіз етіп орнатыңыз", + "ItSetAnAgentStatusToUnavailable": "Ол агент мәртебесін оларда чаттардың қатарынан саны қайта тағайындалған болса, ол қолжетімді емес етіп орнатады", + "NumberOfChatsReassignedBefore": "Агент күйі өзгертілмей тұрып қайта тағайындалған чаттар саны", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "Виджетті конфигурациялауды бастау үшін!", + "WidgetSubtitle1": "Виджетті орнатыңыз және теңшеңіз", + "WidgetSubtitle2": "сайтыңыздағы чат виджеті", + "VisitorsSubtitle1": "Барлық веб-сайтқа кірушілер тізімін қараңыз", + "VisitorsSubtitle2": "және олармен сөйлесіңіз", + "ChatSubtitle": "Сөйлесу тарихын қараңыз", + "AnalyticsSubtitle": "Клиенттермен сөйлесуді қадағалаңыз", + "HistorySubtitle": "Жабық чатты қараңыз", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "«Әдепкі маршруттау» үшін маршруттау ережелерін орнату", + "SettingUpTileDeskRoutingRules_2": "«Әдепкі бөлім» үшін маршруттау ережелерін орнату", + "TheFollowingRules": "Кем дегенде басқа бөлім бар болса және оның мәртебесі \"Көрінетін\" күйіне орнатылған болса, келесі ережелер еленбейді.", + "SelectABotThatWill": "Агент міндеттеме алғанға дейін келушінің әңгімелеріне жауап беретін ботты таңдаңыз", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Ботты таңдаңыз", + "orCreateABot": "жаңа бот жасаңыз", + "SelectAnExistingOne": "бар біреуін таңдаңыз немесе", + "BotOnly": "Тек бот", + "RoutingRules": "Маршруттау ережелері", + "SetRoutingRules": "Агенттердің міндеттемесі үшін маршруттау ережелерін орнатыңыз", + "ErrorGroupId": "Қате: топ идентификаторы", + "Trashed": "қоқысқа тасталды", + "AllUsers": "Барлық командаластар", + "UpdateRoutingRules": "Маршруттау ережелерін жаңарту", + "Processing": "Өңдеу...", + "Completed": "Аяқталды", + "RoutingRulesSuccessfullyUpdated": "Маршруттау ережелері сәтті жаңартылды", + "GroupLabel": "(Топ)" + }, + "UsersPage": { + "Invites": "Командаласты шақырыңыз", + "User": "Командалас", + "Firstname": "Аты", + "Lastname": "Тек", + "UserId": "Қолданушының ID", + "Role": "Рөл", + "Available": "Қол жетімді", + "ViewProfileUser": "профильді көру", + "tootipEditUser": "Профильді өңдеу", + "tootipDeleteUser": "Мүшені жою", + "modalDeleteUser": "Мүшені жою", + "modalCancelInvite": "Шақырудан бас тарту", + "TheMemberWithId": "Идентификаторы бар мүше", + "WillBeRemoved": "жойылады", + "AreYouSure": "Жойғыңыз келетініне сенімдісіз бе", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Шақырудан бас тартқыңыз келетініне сенімдісіз бе", + "FromTheProject": "жобадан", + "Confirm": "Растау", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "Пайдаланушы шақырылды.", + "Continue": "Жалғастыру", + "PendingInvitation": "Күтудегі шақырулар", + "DateOfSending": "Шақыру жіберілді", + "InvitedToBecome": "болуға шақырылды", + "NoPendingInvitation": "Күтудегі шақыру жоқ", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Шақыруды қайта жіберу", + "ResendInviteSuccessNoticationMsg": "Шақыру электрондық поштасы жіберілді ", + "ResendInviteErrorNoticationMsg": "Электрондық поштаны жіберу кезінде қате орын алды ", + "CanceledInviteSuccessMsg": "Шақырудан бас тартылды ", + "CanceledInviteErrorMsg": "Шақырудан бас тарту кезінде қате орын алды" + }, + "UserEditAddPage": { + "AddUser": "Командалас қосу", + "AddUserToThe": "Командадағыны қосыңыз", + "Project": "жоба", + "EditUserRole": "Профильді өңдеу", + "UserEmail": "Командалас электрондық поштасы", + "Role": "Рөл", + "SelectRole": "Рөлді таңдаңыз", + "Invites": "Шақыру", + "Update": "Жаңарту", + "UserRoles": "Командадағы рөлдер", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Меншік иесі", + "TheOwnerIs": "Меншік иесі – жобаны жасаған адам", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Әкімші", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Агент", + "AnAgentCan": "Агент бұл басқару тақтасын анықтамалық сөйлесулерді бақылау және Келушілермен сөйлесу үшін пайдалана алады.", + "modalInviteUser": "Құрбысын шақырады", + "Processing": "Өңдеу...", + "Completed": "Аяқталды", + "TheUserHasBeenInvited": "Пайдаланушы шақырылды.", + "Continue": "Жалғастыру", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "Сіз өзіңізді шақыра алмайсыз", + "YouCanNotInviteAProjectMember": "Сіз жобаның қатысушысы болып табылатын әріптесті шақыра алмайсыз", + "TheEmail": "Электрондық пошта", + "wasNotFoundNoteThat": "табылмады, тек тіркелген командалас шақырылуы мүмкін екенін ескеріңіз", + "AnErrorHasOccurred": "Қате орын алды", + "EmailAddress": "Электрондық пошта", + "NumberOfChatsAgentIsAllowedToTake": "Командалас бір уақытта қабылдауға рұқсат етілген чаттар саны" + }, + "GroupsPage": { + "Groups": "Топтар", + "AddGroup": "Топ қосу", + "Name": "Топ аты", + "CreationDate": "Жасалу күні", + "Members": "Мүшелер", + "NoGroups": "Топтар жоқ", + "GroupId": "Топ идентификаторы", + "PendingAddMembers": "мүшелерді қосу күтілуде", + "tooltipEditGroup": "Топты өңдеу", + "tooltipDeleteGroup": "Топты жою", + "DeleteGroup": "Топты жою", + "TheGroupWithId": "Идентификаторы бар топ", + "TheGroup": "Топ", + "WillBeRemoved": "жойылады", + "AreYouSureDeleteGroup": "Топты жойғыңыз келетініне сенімдісіз бе", + "IdGroup": "Идентификатор тобы", + "UseGroupsToOrganizeSupportTeams": "Қолдау топтарын ұйымдастыру үшін топтарды пайдаланыңыз", + "YouCanGroupAgents": "Сіз агенттерді дағдыларға негіздей аласыз және агенттер топтарын бөлімдеріңізге тағайындай аласыз", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Топ қосу", + "EditGroup": "Топты өңдеу", + "GroupName": "Аты", + "Group_Name": "Топ аты", + "AddTeammatesToGroup": "Топқа әріптестерді қосыңыз", + "UpdateGroup": "Жаңарту тобы", + "Processing": "Өңдеу...", + "Completed": "Аяқталды", + "MemberAddedtoGroup": "Топқа мүше қосылды", + "MembersAddedtoGroup": "Топқа мүшелер қосылды", + "CreateGroup": "Топ құру", + "UpdateGroupName": "Топ атауын жаңарту", + "GroupAttributes": "Топтық атрибуттар", + "GroupID": "Топ идентификаторы", + "Members": "Мүшелер", + "AddMembers": "Мүшелерді қосыңыз", + "Select": "таңдаңыз", + "User": "Пайдаланушы", + "Role": "Рөл", + "UserId": "Қолданушының ID", + "NoMembers": "Мүшелер жоқ", + "AddMembersToTheGroup": "Топқа мүшелерді қосыңыз", + "Add": "қосу", + "GroupCreated1": "Топ", + "GroupCreated2": "сәтті құрылды", + "AddNow": "Топқа қазір мүшелерді қосыңыз", + "AddLater": "Топтар тізіміне оралу (кейінірек қосу)", + "AnErrorHasOccurred": "Қате орын алды", + "Continue": "Жалғастыру", + "RemoveMember": "Мүшені жою", + "TheMemberWithId": "Идентификаторы бар мүше:", + "WillBeRemoved": "жойылады", + "AreYouSureRemoveMember": "Таңдалған мүшені топтан өшіргіңіз келетініне сенімдісіз бе" + }, + "BotsPage": { + "AddBot": "Бот қосыңыз", + "Name": "Бот атауы", + "RemoteId": "Қашықтағы идентификатор", + "CreationDate": "Жасалу күні", + "NoBot": "Бот жоқ", + "BotId": "Бот идентификаторы", + "PendingAddFaqs": "ЖҚС қосу күтілуде", + "tooltipEditBot": "Ботты өңдеу", + "tooltipDeleteBot": "Ботты жою", + "tooltipViewAddEditFaq": "Жиі қойылатын сұрақтарды қарау / қосу / өңдеу", + "tooltipAddEditFaqNoRelatedFaq": "Жиі қойылатын сұрақтар қосу/өңдеу (бұл ботқа қатысты ЖҚС жоқ)", + "DeleteBotWithId": "Идентификаторы бар ботты жою:", + "AreYouSureDeleteBot": "Бұл ботты шынымен жойғыңыз келе ме?", + "AreYouSureDeleteBotAndRElatedFAq": "Осы ботты және оған қатысты жиі қойылатын сұрақтарды жойғыңыз келетініне сенімдісіз бе?", + "DeleteBot": "Ботты жою", + "TheBot": "Бот", + "TheBotWithID": "Идентификаторы бар бот", + "WillBeDeleted": "жойылады", + "IfYouDeletedTheBot": "Егер сіз ботты жойсаңыз", + "YouAlsoDeleteItsFaqs": "сіз оның барлық жиі қойылатын сұрақтарын да жоясыз.", + "ToDeleteTheBotType": "Ботты жою үшін бот идентификаторын теріңіз:", + "Processing": "Өңдеу...", + "Completed": "Аяқталды", + "BotDeleted": "Бот жойылды", + "AnErrorHasOccurred": "Қате орын алды", + "Continue": "Жалғастыру", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Сыртқы бот", + "NoUrlProvided": "Ешқандай url берілмейді", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "бот қоқысқа тасталды", + "SelectAndConfigureABot": "Ботты таңдап, конфигурациялаңыз, содан кейін оны сөйлесулерде пайдалану үшін бөлімде белсендіріңіз", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Жүйеге кіріңіз", + "DialogflowQuickTips_1B": "Dialogflow консолі.", + "DialogflowQuickTips_2": "Сол жақ панельдегі ашылмалы тізімнен Агентті таңдаңыз.", + "DialogflowQuickTips_3": "Параметрлер түймесін басыңыз. Ол агент параметрлері бетін ашады.", + "DialogflowQuickTips_4": "Жалпы қойындыда GOOGLE PROJECTS іздеңіз және Қызмет тіркелгісі сілтемесін басыңыз.", + "DialogflowQuickTips_5": "ҚЫЗМЕТТІК ТІРКЕЛГІ консоліне қайта бағытталғаннан кейін жоғарғы мәзірде '+ ҚЫЗМЕТ ТІРКЕЛІГІН ЖАСАУ' пернесін басу арқылы пернені жасаңыз, автоматты түрде жүктелетін JSON кілтін жасаңыз.", + "DialogflowQuickTips_6": "Енді кілт .json тіркелгі деректері файлын жүктеп салыңыз.", + "DialogflowQuickTips_7": "Егер сізге тіркелгі деректері файлын жасау туралы егжей-тегжейлі оқулық қажет болса", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Бот қосыңыз", + "EditBot": "Ботты өңдеу", + "BotName": "Аты", + "CreateBot": "Бот жасау", + "UpdateBot": "Ботты жаңарту", + "UpdateBotName": "Ботты жаңарту", + "BotAttributes": "Бот атрибуттары", + "BotID": "Бот идентификаторы", + "CreationDate": "Жасалу күні", + "Processing": "Өңдеу...", + "Completed": "Аяқталды", + "BotCreated": "Бот құрылды", + "TheBot": "Бот", + "HasBeenCreated": "сәтті құрылды", + "AddFaqToTheBot": "Ботқа жиі қойылатын сұрақтар қосыңыз", + "ReturnToTheBotList": "Боттар тізіміне оралу", + "BackToBotsList": "Боттар тізімі", + "AnErrorHasOccurred": "Қате орын алды", + "Continue": "Жалғастыру", + "Type": "Түр", + "Messages": "Хабарламалар" + }, + "FaqPage": { + "EditBOT": "BOT өңдеу", + "FAQsOfBOT": "BOT туралы жиі қойылатын сұрақтар:", + "AddFaq": "Жиі қойылатын сұрақтарды қосыңыз", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "CSV ішінен жиі қойылатын сұрақтарды жүктеп салыңыз", + "ExportFaqsToCsv": "Жиі қойылатын сұрақтарды CSV файлына экспорттау", + "BotQuery": "Бот сұрау", + "Question": "Сұрақ", + "Answer": "Жауап", + "Topic": "Тақырып", + "CreationDate": "Жасалу күні", + "NoFAQ": "Жиі қойылатын сұрақтар жоқ", + "NoAnswer": "Жауап жоқ", + "FaqId": "Жиі қойылатын сұрақтар идентификаторы", + "tooltipEditFaq": "Жауапты өңдеу", + "DeleteFaq": "Жауапты жою", + "TheFaqWithID": "Идентификаторы бар жиі қойылатын сұрақтар", + "WillBeDeleted": "жойылады", + "modalDeleteFaqWithId": "Идентификаторы бар жиі қойылатын сұрақтарды жою", + "AreYouSure": "Бұл ниетті шынымен жойғыңыз келе ме?", + "Confirm": "Растау", + "ImportCsvFile": "CSV файлын импорттау", + "ColumnsSeparatedWith": "Бөлінген бағандар:", + "DelimiterOptionMustBe": "Бөлгіш опция ұзындығы бір таңба болуы керек", + "ChooseFile": "Choose file", + "UploadCsv": "CSV жүктеп салу", + "Completed": "Аяқталды", + "FaqsSuccessfullyUploaded": "Жиі қойылатын сұрақтар сәтті жүктеп салынды", + "AnErrorOccurredDuringTheUpload": "Жүктеп салу кезінде қате орын алды", + "AnErrorOccurredWhilDeletingTheAnswer": "Жауапты жою кезінде қате орын алды", + "AnswerSuccessfullyDeleted": "Жауап сәтті жойылды", + "Continue": "Жалғастыру" + }, + "FaqEditAddPage": { + "AddFaq": "Жауап қосу", + "EditFaq": "Жауапты өңдеу", + "Question": "Сұрақ", + "Answer": "Жауап", + "CreateFaq": "Жауап жасау", + "UpdateFaq": "Жауапты жаңарту", + "FaqAttributes": "Жауап атрибуттары", + "FaqID": "Жауап идентификаторы", + "CreationDate": "Жасалу күні", + "TheRequestWillBeAssignedToAHumanAgent": "Бөлім ережелерін сақтай отырып, сұхбатты адам агентіне автоматты түрде жылжыту үшін «Жауап беру» мәтін аймағына соңғы жол ретінде «\\агент» сөзін енгізіңіз. Адамның ауысуы туралы толығырақ", + "DisplayTheButtonWithNameButton_1": "түймешік синтаксисін көрсету: жауап мәтінінің жаңа жолында '*' және бір бос орыннан кейін түйме мәтінін пайдаланыңыз. Мысалды қараңыз", + "DisplayTheImageWithTheSpecifiedURL": "көрсетілген URL мекенжайы бар кескінді көрсетіңіз. Мысалды қараңыз", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "сыртқы вебхукты көрсетілген соңғы нүктеге шақырыңыз", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Сұрақ", + "Answer": "Жауап", + "EnterTheQuestion": "Сұрақты енгізіңіз", + "RunTest": "Сынақты іске қосу", + "HideScore": "Ұпайды жасыру" + }, + "DepartmentsPage": { + "AddDepartment": "Бөлім қосу", + "CreationDate": "Жасалу күні", + "CreatedThe": "құрды", + "Status": "Күй", + "Visible": "Көрінетін", + "Hidden": "Жасырын", + "NoDept": "Бөлім жоқ", + "ActivatedBot": "белсендірілген:", + "OnlyBot": "(тек бот)", + "NoBotActivated": "no AI agent", + "Group": "топ:", + "TheGroupHasBeenTrashed": "топ қоқысқа тасталды", + "AllUsers": "Барлық командаластар", + "DeleteDepartment": "Бөлімді жою", + "DeleteDepartmentWithId": "Идентификаторы бар бөлім:", + "WillBeDeleted": "жойылады", + "AreYouSure": "Бөлімді жойғыңыз келетініне сенімдісіз бе ", + "Confirm": "Растау", + "tooltipDeleteDept": "Бөлімді жою", + "tooltipEditDept": "Өңдеу бөлімі", + "VisibleColumnTooltip": "Кем дегенде екі бөлімнің \"Көрінетін\" күйіне орнатылған көріну күйі болса ғана, олар виджеттің бөлімдерді таңдау мәзірінде көрсетіледі.", + "DepartmentsAreAGreatWayToSeparateChats": "Бөлімдер чаттар мен командаластарды логикалық қолдау топтарына бөлудің тамаша тәсілі", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Пайдаланушылардың сұрақтарына ең жақсы жауап бере алатын пайдаланушыларды командаға бағыттаңыз.", + "DeptId": "Бөлім идентификаторы" + }, + "DeptsAddEditPage": { + "AddDept": "Бөлім қосу", + "EditDept": "Өңдеу бөлімі", + "DeptName": "Бөлім атауы", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Ботты іске қосыңыз", + "BotOnly": "Тек бот", + "SetRoutingRules": "Агенттердің міндеттемесі үшін маршруттау ережелерін орнатыңыз", + "ErrorGroupId": "Қате: топ идентификаторы", + "AllUsers": "Барлық командаластар", + "Trashed": "қоқысқа тасталды", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "жаңа топ құру", + "SelectAnExistingOne": "бар біреуін таңдаңыз немесе", + "CreateDept": "Бөлім құру", + "UpdateDept": "Жаңарту бөлімі", + "Description": "Сипаттама", + "DeptId": "Бөлім идентификаторы", + "DeptBot": "Dept AI agent", + "DeptAgents": "Бөлім агенттері", + "AssignTo": "Тағайындау", + "AutomaticallyAssign": "Кіріс сөйлесулерін онлайн агенттеріне автоматты түрде тағайындаңыз.", + "AgentsAreNotified": "Агенттер қызмет көрсетілмегендерден чаттарды қолмен алады.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Бөлім сәтті жойылды", + "DeleteDeptError": "Бөлімді жою кезінде қате орын алды", + "CreateDeptSuccess": "Бөлім сәтті құрылды", + "CreateDeptError": "Бөлім жасау кезінде қате орын алды", + "UpdateDeptSuccess": "Бөлім сәтті жаңартылды", + "UpdateDeptError": "Бөлімді жаңарту кезінде қате орын алды" + } + }, + "VisitorsPage": { + "UnservedRequests": "Тағайындалмаған сөйлесулер", + "ServedRequests": "Тағайындалған сұхбаттар", + "ActiveRequests": "Белсенді әңгімелер", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Әдепкі", + "Requester": "Өтініш беруші", + "Message": "Хабар", + "AssignedTo": "Тағайындалған", + "Archive": "Мұрағат", + "Resolve": "Шешіңіз", + "tootipArchiveRequest": "Жабық әңгіме", + "NoVisitor": "Белсенді келушілер жоқ", + "ClickHereToSimulate": "Келушіге ұқсау үшін осы жерді басыңыз", + "SimulateVisitor": "Келушіге ұқсаңыз", + "RequestId": "Сөйлесу идентификаторы:", + "RequesterId": "Сұраныс идентификаторы:", + "Close": "Жабық", + "Enter": "Енгізіңіз", + "Loading": "Жүктелуде", + "ArchiveRequest": "Сөйлесуді мұрағаттау", + "TheRequestWithId": "Идентификатормен әңгіме:", + "WillBeArchived": "мұрағатталады", + "AreYouSure": "Таңдалған әңгімені мұрағаттағыңыз келетініне сенімдісіз бе?", + "Note": "ескертпе: жабық сөйлесулер «Тарихқа» жылжытылады", + "Completed": "Аяқталды", + "RequestArchived": "Әңгіме мұрағатталды", + "AnErrorHasOccurred": "Әңгімені мұрағаттауда қате орын алды", + "AnErrorHasOccurredLeavingTheChat": "Чаттан шығу кезінде қате орын алды", + "Continue": "Жалғастыру", + "Reassign": "Қайта тағайындау", + "SelectTheUserToWhom": "Әңгімені басқа әріптеске тағайындаңыз", + "SelectTheDeptsToWhom": "Әңгімені басқа бөлімге тағайындаңыз", + "ReassignRequestTo": "Сөйлесуді келесіге қайта тағайындаңыз", + "ReassignRequest": "Әңгімені қайта тағайындаңыз", + "AssignRequest": "Сөйлесуді тағайындау", + "AddAgent": "Командаласты қосыңыз", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Қайта тағайындау:", + "AssignTo": "Тағайындау:", + "TheRequestWillBeReassignedTo": "Әңгімелесу келесіге қайта тағайындалады", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Чаттан шығыңыз", + "Leave": "Кетіңіз", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "Сіз чатты тастап кеттіңіз", + "AuthenticatedUser": "Аутентификацияланған пайдаланушы", + "ViewRequestDetails": "Әңгімелесу мәліметтерін көру", + "Open": "Ашық" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Әңгімелесу хабарламалары", + "Messages": "Хабарламалар", + "RequestAttributes": "Әңгімелесу атрибуттары", + "RequestDetails": "Әңгімелесу мәліметтері", + "Details": "Егжей", + "Enter": "Чатқа қосылыңыз", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Чатты ашыңыз", + "Loading": "Жүктелуде", + "Archive": "Мұрағат", + "Close": "Жабық", + "CloseTheRequest": "Сөйлесуді мұрағаттау", + "ForwardTheRequest": "алға әңгіме", + "RequestClosed": "Әңгіме мұрағатталды", + "InternalRequestClosed": "Билет мұрағатталған", + "RequestResolved": "Әңгіме шешілді", + "InternalRequestResolved": "Билет шешілді", + "Resolved_M": "Шешілді", + "Resolved_F": "Шешілді", + "Subject": "Тақырып", + "WasServedBy": "қызмет етті", + "RequestUnserved": "Әңгімелесу тағайындалмады", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Билет тағайындалмады", + "RequestServedBy": "Әңгімелесу тағайындалды", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Билет тағайындалды", + "ConversationAssignedToYou": "Әңгімелесу сізге тағайындалды", + "TicketAssignedToYou": "Сізге билет тағайындалды", + "RequestId": "Сөйлесу идентификаторы", + "Date": "Күн", + "Requester": "Өтініш беруші", + "RequesterName": "Өтініш берушінің аты", + "RequesterId": "Сұраныс идентификаторы", + "ChatFormUserName": "Пайдаланушы аты", + "ChatFormUserEmail": "Электрондық пошта", + "DepartmentName": "Бөлім", + "Rating": "Рейтинг", + "RatingMessage": "Бағалау туралы хабарлама", + "DepartmentId": "Бөлім идентификаторы", + "SourcePage": "Дереккөз", + "Agents": "Агенттер", + "NoAgent": "Агент жоқ" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Тегтер", + "Tag": "Тег", + "TagName": "Тег аты", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Тег қосыңыз", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Тегті жою", + "TypeALabelAndPressEnter": "Тегті теріп, Enter пернесін басыңыз", + "YouHaveNotAddedAnyTags": "Сіз ешбір тег қосқан жоқсыз", + "DoYouReallyWantToCancelTheTag": "Сіз тегті шынымен жойғыңыз келе ме?", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Қызыл", + "orange": "Апельсин", + "yellow": "Сары", + "green": "Жасыл", + "blue": "Көк", + "violet": "күлгін" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Тег сәтті жасалды", + "CreateLabelError": "Тегті жасау кезінде қате орын алды", + "DeleteLabelSuccess": "Тег сәтті жойылды", + "DeleteLabelError": "Тегті жою кезінде қате орын алды", + "UpdateLabelSuccess": "Тег сәтті жаңартылды", + "UpdateLabelError": "Тегті жаңарту кезінде қате орын алды", + "AddLabelSuccess": "Тег сәтті қосылды", + "AddLabelError": "Тегті қосу кезінде қате орын алды" + } + }, + "Notes": { + "Notes": "Ескертпелер", + "AddNote": "Ескертпе қосу", + "AddANote": "Жазба қосу...", + "DeleteNote": "Жазбаны жою", + "DoYouReallyWantToCancelTheNote": "Жазбадан бас тартқыңыз келе ме?", + "NotificationMsgs": { + "CreateNoteSuccess": "Ескертпе сәтті жасалды", + "CreateNoteError": "Жазбаны жасау кезінде қате орын алды", + "DeleteNoteSuccess": "Ескертпе сәтті жойылды", + "DeleteNoteError": "Жазбаны жою кезінде қате орын алды" + } + }, + "HistoryPage": { + "Requester": "Өтініш беруші", + "Message": "Хабар", + "NoRequests": "Сөйлесу жоқ", + "RequestId": "Сөйлесу идентификаторы:", + "RequesterId": "Сұраныс идентификаторы:", + "Close": "Жабық", + "ContainsTheWords": "Құрамында сөздер бар", + "SearchByWordsOrByTicketID": "Сөздер бойынша немесе билет идентификаторы бойынша іздеу (мысалы, №123)", + "FilterByDepartment": "Бөлім", + "AllDepts": "Барлық бөлімдер", + "Agent": "Агент", + "AllAgents": "Барлық агенттер", + "DateRange": "Күн диапазоны", + "ClearSearch": "Іздеуді тазалау", + "HistoryIsOnlyAvailableForThePast14Days": "Тарих соңғы 14 күн үшін ғана қолжетімді", + "ForUnlimitedChatHistory": "шексіз сөйлесу тарихын алу үшін" + }, + "Trigger": { + "Trigger": "Триггерлер", + "TriggerList": "Триггерлер тізімі", + "AddTrigger": "Триггерді қосыңыз", + "EditTrigger": "Триггерді өңдеу", + "TriggerName": "Триггер атауы", + "TriggerListDescription": "Сипаттама", + "TriggerListActivated": "Іске қосылды", + "Return": "Қайту", + "NoTrigger": "Триггер жоқ", + "Completed": "Аяқталды", + "Processing": "Өңдеу...", + "TheTriggerHasBeenAdded": "Триггер сәтті қосылды", + "TheTriggerHasBeenUpdated": "Триггер сәтті жаңартылды", + "Continue": "Жалғастыру", + "ModalDeleteTriggerTitle": "Триггерді жою", + "AreYouSureDeleteTrigger": "Триггерді жойғыңыз келетініне сенімдісіз бе", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Барлық өрістерді құрастырыңыз", + "ERROR_ConditionTypeInNull": "ERROR!! Триггерді белсендіру шартын таңдаңыз ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Триггерді белсендіру үшін барлық шарттарды таңдаңыз", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Іске қосылатын әрекетті таңдаңыз", + "ErrorMessage": "Сақтамас бұрын қателерді түзетіңіз", + "ErrorMessageServer": "Сервер қатесі орын алды", + "Add_Edit": { + "TriggerStatus": "Триггер күйі", + "TriggerENABLED": "Қосылған", + "TriggerDISABLED": "Өшірілген", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Триггер күйін орнатыңыз. Әдепкі бойынша ол ҚОСУ күйіне орнатылған", + "SetTheStatusOfTrigger": "Триггер күйін орнатыңыз.", + "ByDefaultIsSetToENABLED": "Әдепкі бойынша ол Қосылған күйіне орнатылған", + "TriggerName": "Аты", + "TriggerRequiredFieldError": "Міндетті өріс", + "Description": "Сипаттама", + "CustomizeTrigger": "Триггерді теңшеу", + "RunTrigger": "Триггерді іске қосыңыз", + "ResetToDefaults": "Әдепкі мәндерге қайта орнату", + "RunTrigger_dropdownElements": { + "Placeholder": "Белсендіру әдісін таңдаңыз", + "WhenRequestChat": "Келуші чатты сұрағанда", + "WhenMessageIsSent": "Чат хабары жіберілгенде", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "Пайдаланушы жүйеге кірген кезде", + "NewEvent": "Жаңа оқиға" + }, + "CheckConditions": "Шарттарды тексеру", + "CheckConditions_dropdownElements": { + "Placeholder": "Белсендіру шарттарын таңдаңыз", + "CheckAllConditions": "Төмендегі барлық шарттарды тексеріңіз", + "CheckAnyConditions": "Төмендегі шарттардың кез келгенін тексеріңіз" + }, + "ConditionPlaceholder": "Шартты таңдаңыз", + "CompileAllField_error": "Барлық өрісті құрастырыңыз", + "PerformFollowingActions": "Келесі әрекеттерді орындаңыз", + "ActionPlaceholder": "Әрекетті таңдаңыз", + "CreateTriggerButton": "Триггер жасау", + "UpdateTriggerButton": "Өзгерістерді сақтау", + "CancelButton": "Болдырмау", + "ConditionNotifyError": "Белсенді триггер үшін кемінде 1 шарт болуы керек", + "ActionNotifyError": "Триггер үшін орындау үшін кемінде 1 әрекет болуы керек" + }, + "MessagePlaceholder": "Хабар", + "ServerError": "Деректерді жүктеу кезінде қате орын алды", + "DeleteServerError": "Триггерді жою кезінде қате орын алды", + "DeleteTriggerSuccess": "Триггер сәтті жойылды", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Хабарлама ақпараты", + "RequestInformation": "Әңгімелесу ақпараты", + "VisitorInformation": "Келушілер туралы ақпарат", + "PageInformation": "Бет туралы ақпарат", + "SoftwareOfVisitor": "Келушінің бағдарламалық құралы/компьютері", + "ChatInformation": "Чатқа қатысты ақпарат" + }, + "label_key": { + "VisitorSearchTerm": "Хабарлама мәтіні", + "VisitorName": "Байланыс аты", + "VisitorMail": "Келуші поштасы", + "VisitorDepartment": "Келушілер бөлімі", + "VisitorReferrer": "Келушіге сілтеме жасаушы (клиент)", + "VisitorURL": "Келуші бетінің URL мекенжайы", + "VisitorPageTitle": "Келуші бетінің тақырыбы", + "VisitorBrowser": "Келуші браузері", + "VisitorPlatform": "Келушілер платформасы", + "Department": "Бөлім", + "VisitorServed": "Келушіге қызмет көрсетілді", + "VisitorFirstText": "Бірінші хабарлама мәтіні", + "VisitoruserAgent": "Келуші пайдаланушы агенті", + "VisitoruserAgentAvailable": "Қол жетімді агенттер саны", + "NumberOfParticipatingBot": "Қатысушы боттардың саны", + "DepartmentHasBot": "Бөлімде бот бар", + "OfficesAreOpen": "Кеңселер ашық", + "RequestStatus": "Әңгімелесу күйі", + "ChannelName": "Арна аты", + "VisitorCountryRegion": "Тіл", + "VisitorCountryCode": "Келуші ел коды", + "VisitorCountryName": "Келуші елдің аты" + }, + "placeholder": { + "SelectDepartment": "Бөлімді таңдаңыз", + "SelectStatus": "Күйді таңдаңыз", + "SelectLanguage": "Тілді таңдаңыз" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Келушілер туралы ақпарат", + "PageInformation": "Бет туралы ақпарат", + "SoftwareOfVisitor": "Келушіге арналған бағдарламалық құрал/компьютер", + "ChatInformation": "Чатқа қатысты ақпарат", + "ChannelInformation": "Арна туралы ақпарат", + "LocationVisitor": "Келушінің тілі" + }, + "label_key": { + "VisitorSearchTerm": "Хабарлама мәтіні", + "VisitorName": "Келушінің аты", + "VisitorMail": "Келуші электрондық поштасы", + "VisitorFirstText": "Бірінші хабарлама мәтіні", + "VisitorDepartment": "Келушілер бөлімі", + "VisitorReferrer": "Келушіге сілтеме жасаушы (клиент)", + "VisitoruserAgent": "Келуші пайдаланушы агенті", + "VisitoruserAgentAvailable": "Қол жетімді агенттер саны", + "NumberOfParticipatingBot": "Қатысушы боттардың саны", + "VisitorURL": "Келуші бетінің URL мекенжайы", + "VisitorPageTitle": "Келуші бетінің тақырыбы", + "VisitorBrowser": "Келуші браузері", + "VisitorPlatform": "Келушілер платформасы", + "Department": "Бөлім", + "DepartmentHasBot": "Бөлімде бот бар", + "OfficesAreOpen": "Кеңселер ашық", + "VisitorServed": "Келушіге қызмет көрсетілді", + "RequestStatus": "Әңгімелесу күйі", + "ChannelName": "Арна аты", + "VisitorCountryRegion": "Тіл", + "VisitorCountryCode": "Келуші ел коды", + "VisitorCountryName": "Келуші елдің аты" + }, + "placeholder": { + "SelectDepartment": "Бөлімді таңдаңыз", + "SelectStatus": "Күйді таңдаңыз", + "SelectLanguage": "Тілді таңдаңыз" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Келушілер туралы ақпарат", + "PageInformation": "Бет туралы ақпарат", + "SoftwareOfVisitor": "Келушінің бағдарламалық құралы/компьютері", + "ChatInformation": "Чатқа қатысты ақпарат" + }, + "label_key": { + "VisitorName": "Келуші аты", + "VisitorLastName": "Келушінің тегі", + "VisitorMail": "Келуші поштасы" + }, + "placeholder": { + "SelectDepartment": "Бөлімді таңдаңыз", + "SelectStatus": "Күйді таңдаңыз" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Келушілер туралы ақпарат" + }, + "label_key": { + "EventName": "Оқиға атауы", + "EventCode": "Оқиға коды", + "EventSourcePage": "Бастапқы бет" + }, + "placeholder": { + "SelectDepartment": "Бөлімді таңдаңыз", + "SelectStatus": "Күйді таңдаңыз" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Тең", + "NotEqual": "Тең емес", + "Contains": "Құрамында", + "NotContain": "Құрамында жоқ", + "GreatherThan": "-дан үлкен", + "LessThan": "Одан азырақ", + "GreaterEqualThan": "Үлкен немесе тең", + "LessEqualThan": "Кем немесе тең", + "HasOwnProperty": "Боты бар", + "NotHasOwnProperty": "Боты жоқ" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Келушіге хабарлама жіберіңіз", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Бөлімге тапсыру", + "ReAssignToSameDep": "Сол бөлімге қайта тағайындау", + "RequestUpdateStatus": "Әңгімелесу күйін өзгертеді", + "RequestClose": "Әңгімені жабыңыз", + "RequestReopen": "Әңгімені қайта ашыңыз", + "RequestParticipantsJoin": "Әңгімелесуге агент немесе бот қосады", + "RequestParticipantsLeave": "Сөйлесуден агентті немесе ботты алып тастаңыз", + "LaunchBot": "Ботты іске қосыңыз", + "RequestCreate": "Сөйлесу құру", + "AssignLabel": "Тегті тағайындаңыз", + "LaunchDeptBot": "Бөлім ботын іске қосыңыз" + }, + "placeholder": { + "NameAgent": "Агент аты", + "SelectDepartment": "Бөлімді таңдаңыз", + "SelectStatus": "Күйді таңдаңыз", + "SelectAgent": "Агентті немесе ботты таңдаңыз", + "SelectBot": "Ботты таңдаңыз", + "Label": "Тег" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Скриптті көшіру", + "TestThisCode": "Бұл кодты сынап көріңіз!", + "TestTheWidget": "Виджетті сынап көріңіз!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Келушілермен сөйлесу үшін виджетті веб-сайтыңызға ендіріңіз.", + "CopyTheFollowingScript...": "Төмендегі сценарийді көшіріп, оны веб-сайтыңыздың HTML көзіне енгізіңіз ", + "OrAddItWith...": "немесе оны қосыңыз", + "HereHow": "Міне, осылай.", + "IncludeThePreChatForm_1": "Алдын ала сөйлесу пішінін қосыңыз", + "ActivateThePreChatForm": "Алдын ала сөйлесу пішінін қосыңыз", + "PreChatForm": "Чатқа дейінгі пішін", + "RequiresVisitorsToCompleteForm": "Келушілер чатты бастамас бұрын пішінді (толық аты-жөні және электрондық поштасы) толтыруды талап етеді", + "IncludeTheCalloutTimer_1": "САҚТАУ ТАЙМЕРІН қосыңыз: ", + "MakeTheFirstStep": "Келушілерді сөйлесуге шақыру арқылы әңгімеге алғашқы қадам жасаңыз", + "CalloutTimer": "Таймер", + "WhenDisabled": "өшірілген кезде, пайдаланушы іске қосу түймешігін басқанда сөйлесу терезесі ашылады", + "CalloutDisabled": "Қоңырау шалу өшірілді", + "OpensTheChatImmediately": "Қоңырауды бірден ашады", + "OpensTheChatAfter": "кейін Қоңырауды ашады", + "Seconds": "секунд", + "CalloutTitle": "Тақырып", + "CustomizeTheCalloutTitle": "Шақыру тақырыбын теңшеңіз", + "CalloutMsg": "Хабар", + "CustomizeTheCalloutMsg": "Қоңырау шалу хабарын теңшеңіз", + "WidgetAlignment": "Виджетті туралау", + "WidgetMargin": "Виджет жиегі", + "BottomRight": "төменгі оң", + "BottomLeft": "төменгі солға", + "AlignsTheWidgetToThe": "виджетті келесіге туралайды", + "OfTneWindow": "терезенің", + "LearnMore": "Біздің интеграцияларымыз туралы көбірек біліңіз", + "Here": "Мұнда", + "TheWebSDKguide": "Web SDK нұсқаулығы" + }, + "right": "төменгі оң", + "left": "төменгі солға", + "ScriptPage": { + "EnterYourScript": "Сценарийді енгізіңіз", + "EnterYourScriptHere": "Скриптіңізді осы жерге енгізіңіз", + "Save": "Сақтау" + }, + "VerifyEmailPage": { + "VerifyEmail": "Электрондық поштаны растаңыз", + "EmailVerificationFailed": "Электрондық поштаны растау сәтсіз аяқталды", + "YourEmailHasSuccess": "Электрондық поштаңыз сәтті расталды", + "GoToCONSOLE": "КОНСОЛЬЕ ӨТУ" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Рұқсатсыз кіру!", + "OopsYouDontHave": "Ой! Бұл бетке кіруге рұқсатыңыз жоқ.", + "OopsYoudontBelongToTheProject": "Ой! Сіз бұл жобаға қатысы жоқ сияқтысыз." + }, + "HoursPage": { + "TheProject": "Жоба ", + "IsSettedTo": "орнатылған:", + "YouAreCurrentlyAt": "Сіз қазір мына жердесіз:", + "SetProjectToYourTimeZone": "Жобаны уақыт белдеуіне орнатыңыз", + "TheProjectIsAlreadySettedOnYourTZ": "жоба сіздің уақыт белдеуіңізге орнатылған", + "CurrentTimezone": "ағымдағы уақыт белдеуі", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "сөйлесулер агенттерге олардың қолжетімділік күйіне қарай тағайындалады", + "Day": "Күн", + "Status": "Күй", + "Morning": "Бірінші интервал", + "Afternoon": "Екінші интервал", + "Opened": "OPEN", + "Closed": "ЖАБЫҚ", + "From": "бастап", + "To": "Кімге", + "UpdateHours": "Updating operating hours...", + "Processing": "Өңдеу...", + "Completed": "Аяқталды", + "OperatingHoursSuccessfullyUpdated": "Жұмыс уақыты сәтті жаңартылды", + "AnErrorHasOccurred": "Жұмыс уақытын жаңарту кезінде қате орын алды", + "ErrorSelectTheProjectTimezone": "Жобаның уақыт белдеуін таңдаңыз", + "Continue": "Жалғастыру", + "UpgradeYourAccountToSetTeamOfficeHours": "Топтың жұмыс уақытын орнату және келушілерге агенттеріңіз жұмыс істеген кезде хабарлау үшін тіркелгіңізді жаңартыңыз!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Жексенбі", + "Monday": "дүйсенбі", + "Tuesday": "сейсенбі", + "Wednesday": "сәрсенбі", + "Thursday": "бейсенбі", + "Friday": "жұма", + "Saturday": "сенбі", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Аналитика", + "HeatMapTitle": "Тәулігіне бір сағатта сөйлесу", + "PanoramicaComponentTitle": "Шолу", + "MetricsComponentTitle": "Көрсеткіштер", + "Metrics": { + "Requests": "Әңгімелер", + "Sentiment": "Сезім", + "ResponseTime": "Жауап беру уақыты", + "ConversationLenght": "Әңгімелесу ұзақтығы", + "Satisfaction": "Қанағаттану", + "Events": "Оқиғалар" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Шынайы уақыт", + "AvgTimeTitle": "Орташа уақытты бақылау", + "MedianResTimeClock": "Орташа жауап беру уақыты", + "ResponseAVGtime": "Сіздің командаңыздың жалпы орташа жауап беру уақыты ", + "ConvDurationTitle": "Әңгімелесу ұзақтығын бақылау", + "MedianConvClock": "Сөйлесудің орташа ұзақтығы", + "ResponseDurationtime": "Сіздің командаңыздың жалпы медианалық сөйлесу ұзақтығы ", + "RequestChartTitle": "Соңғы сөйлесулер саны ", + "FilterReport": "Есепті сүзу", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Агент", + "FilterByDay": "Күндер", + "FilterByWeek": "Апталар", + "FilterByMonth": "Айлар", + "FilterBy": "Сүзгі бойынша", + "Last": "Соңғы", + "Milliseconds": "Миллисекундтар", + "Seconds": "Секундтар", + "Second": "Екінші", + "Minutes": "Минут", + "Minute": "Минут", + "Hours": "Сағат", + "Hour": "Сағат", + "Days": "Күндер", + "Day": "Күн", + "Month": "Ай", + "Months": "Айлар", + "Year": "Жыл", + "Years": "Жылдар", + "DataRangeRequest": "Деректер ауқымы ", + "RealTimeMonitoring": "Нақты уақыттағы мониторинг", + "SentimentTitle": "Тұтынушының қанағаттануы", + "SentimentHEART": "Тұтынушының орташа қанағаттану деңгейі", + "SentimentMedianValueHEART": "Сіздің командаңыздың жалпы орташа тұтынушылардың қанағаттану деңгейі:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Клиенттермен сөйлесуді бақылау үшін есептік жазбаңызды жаңартыңыз", + "DailyMedianResponseTime": "Күнделікті орташа жауап беру уақыты Соңғы", + "DailyConvDurationTime": "Соңғы кездегі орташа күнделікті сөйлесу ұзақтығы", + "VisitorsComponentTitle": "Келушілер", + "Visitors": { + "NumberOfVisitors": "Бірегей келушілер саны", + "VisitorsChartTitle": "Соңғы бірегей келушілер саны " + }, + "MessagesComponentTitle": "Хабарламалар", + "Messages": { + "MessagesChartTitle": "Соңғы хабарламалар саны", + "NumberOfMessages": "Хабарламалар саны", + "NoMessagesValue": "Сіздің командаңыз әлі хабар алған жоқ" + }, + "SatisfactionComponentTitle": "Қанағаттану мониторингі", + "Satisfaction": { + "SatisfactionStar": "Орташа қанағаттану", + "StatisfactionValueLabel": "Сіздің командаңыздың орташа рейтингі ", + "NoSatisfactionValue": "Сіздің командаңыз әлі ешқандай баға алған жоқ.", + "DailySatisfactionTrend": "Соңғылардың қанағаттануының күнделікті үрдісі" + }, + "Events": { + "EventsMonitoring": "Оқиғаларды бақылау", + "EventsChartTitle": "Соңғы оқиғалар саны", + "AllEvents": "Барлық оқиғалар" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "әңгіме біржола жойылады", + "SelectedRequestsWillBePermanentlyDeleted": "таңдалған сөйлесулер біржола жойылады", + "Done": "Дайын!", + "TheRequestWasSuccessfullyDeleted": "әңгіме сәтті жойылды", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} сөйлесу сәтті жойылды", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} әңгіме сәтті жойылды\n\nНазар аударыңыз, {{ num_conv_exc}} әңгіме жойылмады", + "ErrorDeleting": "Жою қатесі!", + "PleaseTryAgain": "Қайталап көріңіз" + }, + "MoveToTrash": "Себетке жылжытыңыз", + "_Active": "белсенді", + "TrashContacts": "Контактілерді қоқысқа тастаңыз", + "inTheTrash": "қоқыс жәшігінде", + "CloseTrash": "Қоқысты жабыңыз", + "SearchInTrash": "Себеттен іздеу", + "Done": "Дайын", + "TheContactWillBePermanentlyDeleted": "контакт біржола жойылады", + "ErrorDeleting": "Жою қатесі!", + "PleaseTryAgain": "Қайталап көріңіз", + "TheContactWasSuccessfullyDeleted": "контакт сәтті жойылды", + "YouCannotDeleteThisContact": "Бұл контактіні жою мүмкін емес, себебі онымен байланысты сөйлесулер бар", + "MoveTheContactToTheTrash": "{{ contactname }} контактісін себетке жылжыту керек пе?", + "MoveTheContactToTheTrashNoName": "Контактіні себетке жылжыту керек пе?", + "TheContactHasBeenMovedToTheTrash": "Контакт себетке жіберілді", + "TheRequestHasBeenMovedToHistory": "әңгіме тарихқа көшті", + "AnErrorHasOccurredArchivingTheRequest": "Әңгімені мұрағаттауда қате орын алды", + "RestoreContact": "контактіні қалпына келтіру", + "NoProjects": "Жобалар жоқ", + "RelatedKnowledgeBase": "Қатысты білім қоры", + "LoadBrandError": "Брендіңізді жүктеп салу кезінде қате орын алды. Қате коды:", + "OperatingHoursAreEnabled": "Жұмыс уақыты қосылды", + "OperatingHoursAreDisabled": "Жұмыс уақыты өшірілген", + "HumanAgentsOnly": "Тек адам агенттері", + "BotsOnly": "Тек боттар", + "AnErrorOccurredWhileSendingTheEmail": "Электрондық поштаны жіберу кезінде қате орын алды", + "UserNotFound": "Пайдаланушы табылмады", + "SystemTrigger": "Жүйе триггері", + "CustomTrigger": "Арнаулы триггер", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "Оңтайлы кескін өлшемі 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "Мөлдір фоны бар PNG немесе GIF жақсы жұмыс істейді", + "HowWorks": "{{ helpdoc }} қалай жұмыс істейді", + "HowTriggersWorks": "Триггерлер қалай жұмыс істейді", + "ThisScreenDisplayAMaximumOf100RealTime": "бұл бетте ең көбі 100 нақты уақыттағы сөйлесу көрсетіледі. Барлық сөйлесулерді көру немесе кеңейтілген іздеу үшін осы жерді басыңыз.", + "AllConversations": "Барлық әңгімелер", + "FilterFor": "үшін сүзгі", + "NotInRealTime": "нақты уақытта емес", + "ResetFilters": "Сүзгілерді қалпына келтіру", + "AppliedFilters": "Қолданбалы сүзгілер", + "Ticket": "Ішкі сұраныс", + "EnableDisable": "Қосу өшіру", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Жазылым қосу", + "Subscriptions": "Жазылымдар", + "NoWebhookSubscriptions": "Вебхук жазылымдары жоқ", + "CreateSubscription": "Жазылым жасау", + "UpdateSubscription": "Жазылымды жаңарту", + "RequiredFiled": "*Міндетті өріс", + "SelectEvent": "Оқиғаны таңдаңыз", + "SharedSecretGenerated": "Вебхук құпиясы жасалды", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Бұл сіздің ортақ құпияңыз", + "Copy": "Көшіру", + "NoteThatWillBeDisplayedOnce": "Бұл ортақ құпия тек бір рет көрсетілетінін ескеріңіз", + "ConfirmSubscriptionDeleteTitle": "Жазылымды жою", + "ConfirmSubscriptionDeleteBody": "Жазылымнан бас тартқыңыз келетініне сенімдісіз бе? Бұл әрекет қайтымсыз.", + "ConfirmButton": "Растау", + "CancelButton": "Болдырмау", + "MoreInfoWebhook": "Webhook туралы қосымша ақпарат алу үшін кіріңіз ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Жазылымды жою кезінде қате орын алды", + "DeleteSubscriptionSuccess": "Жазылым сәтті жойылды", + "CreateSubscriptionSuccess": "Жазылым сәтті жасалды", + "CreateSubscriptionError": "Жазылым жасау кезінде қате орын алды", + "UpdateSubscriptionSuccess": "Жазылым сәтті жаңартылды", + "UpdateSubscriptionError": "Жазылымды жаңарту кезінде қате орын алды", + "ShowSecretError": "Құпия құру кезінде қате орын алды" + } + }, + "SoundEnabled": "Дыбыс қосулы", + "SoundDisabled": "Дыбыс өшірілді", + "NumberOfRequestsAssignedToMe": "Маған тағайындалған сөйлесу саны", + "NumberOfUnservedRequests": "Тағайындалмаған сөйлесу саны", + "User": "Пайдаланушы", + "ProjectSelected": "Жоба таңдалды", + "GoToNotRealTimeRequests": "нақты уақыттағы емес сөйлесулер бетіне өтіңіз", + "FilterBy": "Сүзгі бойынша", + "ConversationStatus": "Әңгімелесу күйі", + "IntroGreetings": "Кіріспе сәлемдесу", + "ReplyTimeMsg": "Жауап беру уақыты", + "SayHowSoonYourTeamUsuallyReplies": "Сіздің командаңыз әдетте қаншалықты тез жауап беретінін айтыңыз", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Бұл хабар команданың орташа жауап беру уақыты соңғы 4 сағатта қолжетімсіз болғанда пайда болады", + "DynamicallySharingAverageResponseTime": "Динамикалық түрде команданың орташа жауап беру уақытын бөлісу", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Топтың орташа жауап беру уақыты қолжетімді болмаса, контактілеріңіз бұл хабарды көреді", + "ConfigureWidget": "Виджетті конфигурациялау", + "WidgetAppearanceAndDefaultLanguage": "Виджеттің көрінісі және әдепкі тілі", + "AlwaysWithTheFollowingMessage": "Әрқашан келесі хабарламамен", + "ReadyThemes": "Дайын тақырыптар", + "CustomColors": "Арнайы түстер", + "HeaderLogo": "Тақырып логотипі", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Қош келдіңіздер", + "OnlineOfflineGreetings": "Онлайн / Офлайн сәлемдесу", + "WidgetPreviewIsDisplayedIn": "Виджетті алдын ала қарау және келесі фразалар қазіргі уақытта көрсетіледі", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Басқа тілде теңшеу үшін Көптілді бөлімде алдын ала қарауды өзгертіңіз", + "ChangePreviewIn": "ішінде алдын ала қарауды өзгертіңіз", + "MultilanguageSection": "Көптілді бөлім", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "басқа тілде теңшеу", + "ViewServedRequestsMap": "Картадан қарау", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Тәжірибені теңшеңіз", + "WidgetSetUp": "Виджет орнатылды", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Орташа жауап беру уақыты соңғы төрт сағаттық сөйлесулер бойынша есептеледі", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Соңғы төрт сағат ішінде сөйлеспеген болсаңыз, пайдаланушыларға жауап бергеніңізді хабарлаймыз", + "AverageReplyTimeAvailable": "Орташа жауап уақыты қолжетімді", + "AverageReplyTimeNotAvailable": "Орташа жауап беру уақыты қолжетімді емес", + "ReplyTimePlaceholder": "Жауап уақытының толтырғышы", + "LearnAboutAdvancedWidgetConfiguration": "Қосымша виджет конфигурациясы туралы біліңіз", + "AddChatToYourWebsite": "Веб-сайтыңызға чатты қосыңыз", + "ChooseHowYouLikeToGetSetUp": "Қалай реттегіңіз келетінін таңдаңыз", + "WithJavascriptCode": "JavaScript кодымен", + "WithGoogleTagManager": "Google Tag Manager көмегімен", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager — виджетті орнатудың ең оңай жолы", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "бірақ AdBlocker Google Tag Manger және Google Analytics-ті блоктай алатынын ескеріңіз, сондықтан оны абайлап пайдаланыңыз.", + "StartByCopyingTheFollowingScript": "Келесі сценарийді көшіру арқылы бастаңыз", + "OnceYouHaveCompletedYourChanges": "Өзгерістерді аяқтағаннан кейін веб-сайтыңызды ашыңыз", + "YourWidgetShouldAppearInTheBottomRightCorner": "Виджет төменгі оң жақ бұрышта пайда болуы керек", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "осы нұсқауларды орындаңыз", + "OpenYourWebsite": "Веб-сайтыңызды ашыңыз", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Чатқа дейінгі пішінді қосу арқылы чатты бастамас бұрын келушіңізден оның атын және электрондық поштасын сұраңыз. Қосымша ақпаратты сұрау үшін теңшелетін өрістерді қосыңыз", + "MakeDefault": "Әдепкі жасау", + "CurrentlyDisplayedInThePreview": "Қазіргі уақытта алдын ала қарауда көрсетілген", + "CurrentlySelected": "Қазіргі таңда таңдалған", + "Preview": "Алдын ала қарау", + "SelectAPreview": "Алдын ала қарауды таңдаңыз", + "NoDefaultLanguageIsSetUp": "Әдепкі тіл орнатылмаған", + "NoDefaultLanguage": { + "Warning": "Назар аударыңыз!", + "NoLanguagesAreSetUp": "Ешбір тіл орнатылмаған", + "NoDefaultLanguageIsSetUp": "Әдепкі тіл орнатылмаған", + "GoToMultilanguagePage": "Көптілді бетке өтіңіз", + "SetYourDefaultLanguageInTheMultilanguageSection": "Көптілді бөлімде әдепкі тілді орнатыңыз", + "GoToMultilanguageSection": "Көптілді бөліміне өтіңіз", + "toAddLanguagesToYourProject": "жобаңызға тілдерді қосу үшін", + "Cancel": "Болдырмау" + }, + "ViewChatbot": "Чатботты қарау", + "ViewChatbots": "Чат-боттарды көру", + "AddYourFirstChatbot": "Бірінші чат-ботты қосыңыз", + "AddChatbot": "Чат бот қосыңыз", + "Hide": "Жасыру", + "OperatingHoursDisabled": "Жұмыс уақыты өшірілген", + "OperatingHoursEnabled": "Жұмыс уақыты қосылды", + "AdjustOperatingHours": "Жұмыс уақытын реттеңіз", + "TotalLeadsAcquired": "Сатып алынған ықтимал тұтынушылар", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Контактілер тізіміне өтіңіз", + "Last30DaysMessages": "Соңғы 30 күндік хабарлар", + "Last30DaysConversations": "Соңғы 30 күндік сөйлесулер", + "Last7DaysConversations": "Соңғы 7 күндегі сөйлесулер", + "Last30DaysVisitors": "Соңғы 30 күндегі бірегей келушілер", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Соңғы 30 күндегі оқиғалар", + "Last30DaysConversationsHandledByBots": "Боттармен өңделген соңғы 30 күндегі сөйлесулер", + "Last30DaysConversationsHandledByBotsPercentage": "Боттармен өңделген соңғы 30 күндегі сөйлесулердің пайызы", + "FilterReportInAnalytics": "Аналитикадағы есепті сүзгілеу", + "VisitorsOnYourPageInTheLast7Days": "Соңғы 7 күнде сіздің парағыңызға бірегей келушілер", + "TakeAShortcut": "Таңбашаны таңдаңыз", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Бақылау тақтасындағы ең танымал параметрлерге тікелей өтіңіз", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Қолданбалар мен интеграциялар арқылы көбірек тұтынушыларды тарту және ұстап тұру", + "EngageMoreCustomersWithAppsAndIntegrations": "Қолданбалар мен интеграциялар арқылы көбірек тұтынушыларды тартыңыз", + "ReadManageAssignAndReplyToCustomerConversations": "Тұтынушы сөйлесулерін оқыңыз, басқарыңыз, тағайындаңыз және жауап беріңіз", + "Integrations": "Интеграциялар", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Командаластарды көру", + "AddNewTeammate": "Жаңа командалас қосыңыз", + "InviteYourFirstTeammate": "Бірінші командаласыңызды шақырыңыз", + "Enabled": "Қосылған", + "Disabled": "Өшірілген", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "Әдепкі маршруттау өшірілген, себебі кемінде бір басқа бөлім бар және оның күйі \"Көрінетін\" күйіне орнатылған.", + "TheDefaulDeptIsDisabledBecause_2": "Әдепкі бөлім өшірілген, себебі кемінде бір басқа бөлім бар және оның күйі \"Көрінетін\" күйіне орнатылған.", + "TheDefaulDeptIsEnabledBecause": "Басқа бөлім «Көрінетін» болмағандықтан, әдепкі маршруттау қосылған.", + "TheDefaulDeptIsEnabledBecause_2": "Әдепкі бөлім және оның бағыттау ережелері қосылған, себебі басқа бөлім «Көрінетін» емес.", + "WidgetDefaultLanguage": "Виджеттің әдепкі тілі", + "WidgetStyle": "Виджет стилі", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Шебердің бұл қадамы сізді негізгі орнату арқылы бағыттайды. Виджет мәнерін, әдепкі тілді және т.б. виджет параметрлері арқылы кез келген уақытта өзгертуге болады", + "DeptQuickTips_1": "Бөлімшелер ұйымыңыздағы әртүрлі бизнес бөлімдері болып табылады.", + "DeptQuickTips_2": "Әрбір бөлімнің өз агенттері, чат-боттары және маршруттау ережелері болуы мүмкін; бұл басқа бөлімдерге тәуелсіз қолдау процесін теңшеуге мүмкіндік береді.", + "DeptQuickTips_3": "Әдепкі бөлім жобаны жасағаннан кейін бірден жасалады.", + "DeptQuickTips_4": "Бұл бөлімді жою мүмкін емес, бірақ әрқашан өзгертуге болады.", + "DeptQuickTips_5": "Көріну күйі көрінетін етіп орнатылған кем дегенде бір басқа бөлім болса, Әдепкі бөлім автоматты түрде өшіріледі.", + "DeptQuickTips_6": "Тек Әдепкі бөлім болса немесе көріну күйі «Көрінбейтін» күйіне орнатылған басқа бөлімдер болса, келушілердің сұраулары Әдепкі бөлімнің ережелеріне сәйкес бағытталады.", + "DeptQuickTips_7": "Бірнеше бөлім болса, бірақ біреуінің ғана көріну күйі «Көрінетін» күйіне орнатылған болса, келушінің сұраулары осы бөлімнің ережелеріне сәйкес жанама түрде бағытталады (сұраныстарды API арқылы «Көрінбейтін» бөлімдерге бағыттауға әлі де болады)", + "DeptQuickTips_8": "Егер кем дегенде екі бөлімде \"Көрінетін\" күйіне орнатылған көріну күйі болса, келушілер сәйкес виджетті таңдау мәзірі арқылы сұрауларды қай бөлімге бағыттайтынын таңдай алады.", + "Edit": "Edit", + "IsSetToVisible": "көрінетін етіп орнатылған", + "IsSetToNotVisible": "көрінбейтін етіп орнатылған", + "LatestUpdates": "Соңғы жаңартулар", + "ReadMoreOnOurBlog": "Толығырақ біздің блогта оқыңыз", + "WhatsNew": "Не жаңалық бар", + "ReadLatestUpdatesOnOurBlog": "Біздің блогтағы соңғы жаңартуларды оқыңыз", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Сіз бұрыннан тағайындалған осы чатқа қосылғалы тұрсыз", + "SmartAssign": "Ақылды тағайындау", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Сіз сенімдісіз бе?", + "YouHaveUnsavedChanges": "Сізде сақталмаған өзгертулер бар. OK түймесін басып, осы өзгерістерді сақтаңыз немесе артқа қайтып, осы өзгерістерді жоғалту үшін Болдырмау түймесін басыңыз.", + "Cancel": "Болдырмау", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Сақтамай-ақ осы беттен кеткіңіз келетініне сенімдісіз бе?" + }, + "GroupName": "Топ аты", + "Suggested": "ұсынды", + "GroupWithThisNameAlreadyExists": "Мұндай атаумен топ бұрыннан бар", + "EnterTheGroupName": "Топ атын енгізіңіз (әдетте бөлім атауымен бірдей)", + "TheNewGroupCreatedCanAlso": "Жаңадан құрылған топты кез келген басқа бөлімге де тағайындауға болады", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Соңғы 30 күндегі сөйлесулер", + "TotalConversations": "Жалпы сөйлесулер", + "FilterConversations": "Сөйлесулерді сүзгілеу", + "HereHowCreateABot": "Міне, бірінші чатботты конфигурациялау жолы", + "HereHowConnectYourDialogflowAgents": "Міне, Dialogflow агентін қосу жолы", + "ConnectToYourDialogflowAgent": "Dialogflow агентіне қосылыңыз", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Бұл файлды қалай жасау керектігін білу үшін осы нұсқаулықты орындаңыз", + "DoYouWantToSendImagesVideosButtonsAndMore": "Суреттерді, бейнелерді, түймелерді және т.б. жібергіңіз келе ме?", + "FollowTheMicrolanguageGuide": "Микротілді нұсқаулығын орындаңыз", + "Handoff": "Пас беру", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Чатботпен сөйлесу кезінде адам агентіне ауысқыңыз келе ме?", + "SimplyReplyAgentOnTheLastResponseLine": "Соңғы жауап жолында жай ғана \"\\агент\" деп жауап беріңіз", + "HereHowToHandoffToTheHumanAgent": "Міне, адам агентіне қалай тапсыру керек", + "MessageChannel": "Арна", + "AdvancedSearch": "Кеңейтілген іздеу", + "Refresh": "Жаңарту", + "AllConversationsaveBeenArchived": "Барлық сөйлесулер мұрағатталды", + "AddUser": "Пайдаланушы қосу", + "SelectRequester": "Сұраныс берушіні таңдаңыз", + "AddRequester": "Сұраныс берушіні қосыңыз", + "SelectAssignee": "Тағайындаушыны таңдаңыз", + "GoToTheRequestDetails": "Сұраныс мәліметтеріне өтіңіз", + "CreateNewRequester": "Жаңа сұраушы жасаңыз", + "ConversationsFound": "Әңгімелер табылды", + "CreateTicketOnJira": "Jira сайтында билет жасаңыз", + "TicketType": "Билет түрі", + "SelectTicketType": "Билет түрін таңдаңыз", + "CreateJiraTicket": "Билет жасау", + "NameIsRequired": "Аты қажет", + "NewRequesterCreatedSuccessfully": "Жаңа сұраушы сәтті жасалды", + "ViewRequesterDetails": "Сұраушының мәліметтерін көру", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Есептік жазба жоспарын тек иесі рөлі бар командаластар басқара алады", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Әдепкі рөлдер туралы көбірек біліңіз", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Топты құру жолын біліңіз", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Жаңа сөйлесулер үшін боттарды іске қосыңыз", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Ботты іске қосыңыз", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Бөлімді таңдаңыз", + "Ignore": "Елемеу", + "ActivateFor": "үшін белсендіру", + "ActivateForBot": "үшін ботты іске қосыңыз", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "Бұл ботпен ешбір бөлім байланысы жоқ", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Webhook URL мекенжайын енгізіңіз", + "IntentName": "Мақсат атауы", + "EnterIntentName": "Ниет атауын енгізіңіз", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Жетілдірілген чатбот стилі: түймелер", + "StylingYourChatbotReplies": "Чатбот жауаптарын сәндеу", + "WebhookmentUrlMustBeAHttpsUrl": "Webhook URL мекенжайы https немесе http URL мекенжайы болуы керек", + "WebhookmentUrlMustBeAValidUrl": "Webhook URL мекенжайы жарамды URL мекенжайы болуы керек", + "EnableWebhookCallForThisIntent": "Осы мақсат үшін вебхук қоңырауын қосыңыз", + "HideShowColumns": "Кестені теңшеу: бағандарды жасыру/көрсету", + "AnswerWithTheIntentNameAlreadyExists": "{{ intent_name }} ниет атауы бар жауап бұрыннан бар", + "HowToGenerateDialogflowGoogleCredentialsFile": "Dialogflow Google тіркелгі деректері файлын қалай жасауға болады", + "MicrolanguageGuide": "Микротілді нұсқаулық", + "HowHandlingImagesVideosButtonsAndMore": "Суреттерді, бейнелерді, түймелерді және т.б. өңдеу әдісі", + "TheRequestWillBeReassignedToTheAgent": "Әңгімелесу агентке қайта тағайындалады", + "Type": "Түр", + "ThisChatHasBeenAbandonedBy": "Бұл чаттан бас тартты", + "theLastOneWhoLeft": "соңғы кеткен", + "AdjustSmartAssignment": "Smart тағайындауды реттеңіз", + "ChatReassignmentIsEnabled": "Чатты қайта тағайындау қосылды", + "ChatReassignmentIsDisabled": "Чатты қайта тағайындау өшірілді", + "ReassignmentIsEnabled": "Қайта тағайындау қосылды", + "ReassignmentIsDisabled": "Қайта тағайындау өшірілді", + "ChatLimitEnabled": "Чат шегі қосылды", + "ChatLimitDisabled": "Чат шектеуі өшірілді", + "AutomaticUnavailableeStatusEnabled": "Автоматты түрде қолжетімді емес", + "AutomaticUnavailableStatusDisabled": "Автоматты түрде қолжетімді емес", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Агент рөлі бар пайдаланушылар жобаның кеңейтілген опцияларын басқара алмайды", + "ThisFeatureIsAvailableWithTheProPlan": "Бұл мүмкіндік Pro жоспарында немесе Enterprise жоспарында қол жетімді", + "From": "бастап", + "To": "Кімге", + "TheAnswerWillBeDeleted": "{{intent_name}} ниеті жойылады", + "NumberOfReplies": "Жауаптар саны", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Профиль фотосуретіңіз жүктеп салынды!", + "RemovePhoto": "Кескінді жою", + "OrSelectAnExistingOneWithNoAssociatedBot": "немесе байланыстырылған боты жоқ бар біреуін таңдаңыз", + "BotHasBeenAssociatedWithDepartment": "{{bot_name}} -боты {{dept_name}}-бөліммен байланыстырылды", + "decodedJWT": "Сенімді ақпарат", + "ConfigureYourFirstChatbot": "Бірінші чат-ботты конфигурациялаңыз", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Жауаптарыңызды қалай сәндеу керек", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Суреттерді, бейнелерді және т.б. жіберу жолы", + "YourAnswerText": "Сіздің жауап мәтініңіз", + "Images": "Суреттер", + "ResolutionBotImagesVideosButtonsAndMore": "Ажыратымдылық боты: суреттер, бейнелер, түймелер және т.б", + "HandoffToHumanAgents": "Адам агенттеріне тапсыру", + "RenderAbutton": "Түймені көрсету", + "SettingUpAutomaticAssignment": "Автоматты тағайындауды орнату", + "..................": "...................", + "Map": "Карта", + "EventDetails": "Оқиға мәліметтері", + "PeriodStart": "Мерзімнің басталуы", + "PeriodEnd": "Мерзімнің соңы", + "Amount": "Сома", + "EndDate": " Аяқталу күні", + "Seats": "Орындар", + "UnitAmount": "Бірлік сомасы", + "AnErrorOccurringDuringThePayment": "Төлем кезінде қате орын алды", + "WidgetAPITestPage": "Виджет API сынақ беті", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Виджет API және сипаттарын тексеру үшін виджет сынақ бетін пайдаланыңыз", + "WidgetTest": "Сынақ бетін ашыңыз", + "AllAgents": "Барлық агенттер", + "CustomizeThePreChatForm": "Алдын ала сөйлесу пішінін теңшеңіз", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Өрістерді жою немесе қосу арқылы алдын ала чат пішінінде тұтынушылардан сұрайтын ақпаратты теңшеңіз", + "InvalidJSON": "Жарамсыз JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Электрондық пошта қолжетімді емес", + "Project": "Жоба", + "YourProjects": "Сіздің жобаларыңыз", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Кешіріңіз, суретті жүктеу кезінде келесі қате орын алды:", + "SorryFileTypeNotSupported": "Кешіріңіз, файл түріне қолдау көрсетілмейді", + "PreChatFormData": "Алдын ала сөйлесу формасы", + "HereSomeExamples": "Міне, кейбір мысалдар", + "SentBy": "жіберген", + "ResolutionBotLanguage": "Тіл", + "Priority": "Басымдық", + "urgent": "Шұғыл", + "high": "Жоғары", + "medium": "Орташа", + "low": "Төмен", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "Әңгімелесу басымдығы сәтті жаңартылды", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Әңгімелесу басымдығын жаңарту кезінде қате орын алды", + "Join": "Қосылыңыз", + "You_are_successfully_added_to_the_chat": "Сіз чатқа сәтті қосылдыңыз", + "ByPressingOkTheConversationWillBeAssignedToYourself": "Жарайды басу арқылы сөйлесу өзіңізге тағайындалады", + "AutoRating": "Автоматты бағалау", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "Әңгімелесудің соңында әңгімелесу сапасын бағалау сұрауы бар пішін автоматты түрде ұсынылады", + "ActionNotAllowed": "Әрекетке рұқсат етілмейді", + "MoreInfo": "Қосымша ақпарат", + "ProPlanTrial": "Pro Plan (сынақ)", + "PaydPlanName": "{{projectprofile}} Жоспар", + "assignedRequest": "Тағайындалған әңгіме", + "assignedEmailMessage": "Тағайындалған электрондық пошта хабары", + "pooledRequest": "Біріктірілген әңгіме", + "pooledEmailMessage": "Біріктірілген электрондық пошта хабары", + "newMessage": "Жаңа хабарлама", + "ticket": "Билет", + "sendTranscript": "Сөйлесу транскрипциясын жіберу", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Әдепкі мәндерге қайта орнату", + "ThisActionIsNotReversible": "Бұл әрекет кері қайтарылмайды. Ол енгізілген өзгерістерді жою арқылы триггерді бастапқы параметрлеріне қайтарады.", + "SendTo": "Жөнелту", + "Send": "Жіберу", + "AuthenticationFailed": "Аутентификация орындалмады, сынақ электрондық поштасын жіберу мүмкін болмады", + "AnErrorHasOccurred": "Қате орын алды", + "EmailTemplateUpdatedSuccessfully": "Электрондық пошта үлгісі сәтті жаңартылды", + "PinThisProjectInTheChatWindow": "Жоба әңгімелерін оңай қадағалау және күйіңізді өзгерту үшін осы жобаны чат терезесіне бекітіңіз", + "SelectAnotherProject": "Басқа жобаны таңдаңыз", + "DashboardLanguage": "Бақылау тақтасының тілі", + "AutomaticDashboardLanguage": "Автоматты (браузер тілі)", + "PreferredDashboardLanguage": "Қалаған тілді таңдаңыз", + "PleaseSelectALanguage": "Тілді таңдаңыз", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Сізге сөйлесу тағайындалғанда немесе тағайындалмаған жаңа әңгіме болған кезде хабарландыру электрондық пошталарын алуды немесе алмауды басқару үшін жобаны таңдау қажет.", + "TheDashboardIsTranslatedInto": "Бақылау тақтасы {{language_name}}-ге аударылады. Тілді өзгерту үшін жалаушаны басыңыз", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "Параметрлер бақылау тақтасын жаңартқаннан кейін қолданылады.", + "RefreshNow": "Қазір жаңартыңыз", + "ServedByHumans": "Адамдар қызмет етеді", + "ServedByBots": "Боттар қызмет етеді", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Орташа жауап беру уақыты", + "AverageLengthOfConversation": "Әңгімелесудің орташа ұзақтығы", + "New Conversation": "Жаңа әңгіме", + "Authentication Triggers": "Аутентификация триггерлері", + "DailyAverage": "Күнделікті орташа", + "Apps": "Қолданбалар", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Күйіңізді қолжетімді күйге өзгертіңіз", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Күйіңізді қолжетімсіз етіп өзгертіңіз", + "UnassignYouFromTheConversation": "Сізді сөйлесуден босату", + "TicketId": "Билет идентификаторы", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Веб-қызметіңіз осы агентте қосылған API нұсқасына тән барлық webhook талаптарына сәйкес келетініне көз жеткізіңіз.", + "LearnMoreAboutWebhookRequirements": "Webhook талаптары туралы көбірек біліңіз", + "YouAreCurrentlySetToUnavailable": "Сіз қазір «Қолжетімсіз» күйіне орнатылғансыз және жаңа сөйлесулерді қабылдап жатқан жоқсыз", + "Shortcuts": "Таңбашалар", + "AddLanguages": "Тілдерді қосыңыз", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "{{ language_name }} тілі жобаңыздан жойылады", + "HowWebhooksWorks": "Webhooks қалай жұмыс істейді", + "WebhooksQuickTipsIntroduction": "Вебхуктар - пайдалану жағдайларын автоматтандыру және өнімділікті арттыру үшін пайдалануға болатын қуатты ресурс.", + "LearnHowToConnectDialogflowAgents": "Dialogflow агенттерін қосу жолын үйреніңіз", + "TheDashboardIsTranslatedIntoEnglish": "Бақылау тақтасы ағылшын тіліне аударылған. Тілді өзгерту үшін жалаушаны басыңыз", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Кешіріңіз, бұл тіл әлі қол жетімді емес, бақылау тақтасы ағылшын тіліне аударылады", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Кешіріңіз, бұл тіл әлі қол жетімді емес, бақылау тақтасы ағылшын тіліне аударылған", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Жобаны тек Ие рөлі бар командада жоя алады", + "NotAssigned_M": "Тағайындалмаған", + "NotAssigned_F": "Тағайындалмаған", + "Assigned_M": "Тағайындалды", + "Assigned_F": "Тағайындалды", + "ViewTheConversationsHistory": "Әңгімелесу тарихын қараңыз", + "SelectATagOrCreateANewOne": "Тегті таңдаңыз немесе жаңасын жасаңыз", + "CreateNewTag": "Жаңа тег жасаңыз", + "TypeNewTagHere": "Мұнда жаңа тег теріңіз", + "userFullname": "Толық аты", + "userEmail": "Электрондық пошта", + "userPhone": "Телефон", + "acceptedTermsPrivacy": "Шарттар мен құпиялылықты қабылдаңыз ", + "termsPrivacyLabel": "Шарттар мен құпиялылықты сақтау", + "firstMessage": "Бірінші хабарлама", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "Теңшелетін алдын ала сөйлесу пішіні бос және ол өшіріледі", + "EnableDisableCustomPreChatForm": "Арнаулы өрістерді қосыңыз", + "SelectFields": "Өрістерді таңдаңыз", + "PreChatFormTitle": "Сөйлесуге дейінгі пішін атауы", + "PreChatForm": "Алдын ала сөйлесу формасы", + "Mandatory": "Міндетті", + "EnableDisablePreChatForm": "Алдын ала сөйлесу пішінін қосыңыз", + "WelcomeToTheNewMenu": "Жаңа мәзірге қош келдіңіз", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Енді сізде чатты, боттарды және қолданбаларды пайдалану үшін көбірек орын бар. Ләззат алыңыз!", + "PreviewNotAvailable": "Алдын ала қарау қолжетімді емес", + "TextareaRows": "Мәтіндік жолдар", + "ChangeCard": "Картаны өзгерту", + "ExpirationDate": "Мерзімнің өту күні", + "CardNumber": "Карточка нөмірі", + "CardChangedSuccessfully": "Карта сәтті өзгертілді", + "PaymentInformation": "Төлем туралы ақпарат", + "TagNameIsRequired": "Тег атауы қажет", + "Logout": "Шығу", + "NoAnswersMatchedYourSearch": "Іздеуіңізге сәйкес жауаптар табылмады", + "WebhookDisabledForThisIntent": "Осы мақсат үшін вебхук өшірілген", + "WebhookEnabledForThisIntent": "Осы мақсат үшін вебхук қосылды", + "BotTest": "Бот сынағы", + "BotLanguage": "Бот тілі", + "AddIntent": "Ниет қосыңыз", + "ChooseAtemplate": "Үлгіні таңдаңыз", + "PrebuiltResolutionBots": "Алдын ала жасалған Resolution роботтары", + "TheseArePreBuiltCustomizableResolutionbot": "Бұл алдын ала құрастырылған, теңшелетін ажыратымдылық боттары", + "Create": "Жасау", + "EditIntent": "Мақсатты өңдеу", + "DeleteIntent": "Ниетті жою", + "UpdateIntent": "Жаңарту ниеті", + "AssignedToYou": "Сізге тағайындалды", + "ConversationType": "Әңгімелесу түрі", + "SelectConversationType": "Әңгімелесу түрін таңдаңыз", + "PlanExpirationDate": "Жоспардың жарамдылық мерзімі", + "PlanStartDate": "Жоспардың басталу күні", + "EditProfile": "Профильді өңдеу", + "HowEmailTicketingWorks": "Электрондық пошта билеті қалай жұмыс істейді", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Қайта ашыңыз", + "MostRecentComment": "Ең соңғы түсініктеме", + "ContactConversations": "Байланыс сұхбаттары", + "ClickHereForMoreAdvancedSearches": "Қосымша кеңейтілген іздеулер (мысалы, билет идентификаторлары, тегтер және т.б.) және барлық сұрауларды көру үшін осы жерді басыңыз (бұл бетте нақты уақытта 100 сөйлесуге дейін көрсетіледі)", + "ExporTranscriptToCSV": "Транскриптті CSV файлына экспорттау", + "ViewAll": "Барлығын көру", + "ProOnly": "Тек кәсіби", + "EnterpriseOnly": "Тек кәсіпорын", + "WidgetFooterBranding": "Виджеттің төменгі деректемесінің брендингі", + "UpgradePlanToGetTheFeature": "Мүмкіндік алу үшін жоспарды жаңартыңыз", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Арнаулы іске қосу түймесі", + "LauncherButtonURL": "Іске қосу түймесі URL мекенжайы", + "EnterTheURLOfTheLauncherButtonImage": "Іске қосу түймесі кескінінің URL мекенжайын енгізіңіз", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Логотиппен виджетті іске қосу түймесін теңшеңіз. Логотип кескінінің пішімі PNG, JPG немесе SVG пішімінде болуы мүмкін. Мөлдір фоны бар кескіндер (60x60px) жақсы жұмыс істейді", + "ConnectYourRASAServer": "RASA серверін қосыңыз", + "ReadMoreOnOurCHANGELOGPage": "Толығырақ CHANGELOG парақшамыздан оқыңыз", + "IntegratingRasaWithTiledesk": "Rasa-ны Tiledesk-пен біріктіру көптеген артықшылықтарды ұсынады, ең алдымен, адамдарға ағымдағы RASA сөйлесулерін бұру мүмкіндігі.", + "HereHowIntegratingRasaWithTiledesk": "Міне, Rasa мен Tiledesk қалай біріктірілген", + "CreateNewApp": "Жаңа қолданба жасаңыз", + "LearnMore": "Көбірек білу үшін", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Орнату", + "Manage": "Басқару", + "Uninstall": "Жою", + "Start": "Бастау", + "RemoveCondition": "Шартты жою", + "AddCondition": "Шартты қосыңыз", + "RemoveAction": "Әрекетті жою", + "AddAction": "Әрекет қосыңыз", + "_Location": "Орын (картадан көру үшін орын белгішесін басыңыз)", + "Location": "Орналасқан жері", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "сен: ", + "LABEL_MSG_PUSH_START_CHAT": "Әзірге әңгіме жоқ", + "LABEL_MSG_START_CHAT": "Сөйлесуді бастаңыз", + "LABEL_AVAILABLE": "қолжетімді", + "LABEL_NOT_AVAILABLE": "жоқ", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Бұл жерде әлі хабар жоқ...", + "LABEL_TODAY": "бүгін", + "LABEL_TOMORROW": "кеше", + "LABEL_LAST_ACCESS": "соңғы рұқсат", + "LABEL_TO": "сағ", + "ARRAY_DAYS": [ + "дүйсенбі", + "сейсенбі", + "сәрсенбі", + "бейсенбі", + "жұма", + "сенбі", + "Жексенбі" + ], + "LABEL_SEND": "Жіберу", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Идентификаторлық әңгіме", + "LABEL_CREATED_THE": "күні құрылған топ", + "LABEL_INFO_ATTRIBUTE": "Атрибуттар", + "LABEL_INFO_ADVANCED": "Озат", + "LABEL_CLIENT": "Клиент ", + "LABEL_SOURCEPAGE": "Дереккөз ", + "LABEL_DEPARTMENT_ID": "Бөлім идентификаторы ", + "LABEL_DEPARTMENT_NAME": "Бөлім ", + "requester_id": "Сұраныс идентификаторы", + "projectId": "Жоба идентификаторы ", + "LABEL_NAME": "Пайдаланушы аты ", + "LABEL_EMAIL": "Электрондық пошта ", + "LABEL_MEMBERS": "Қатысушылар", + "LABEL_INFO_MESSAGE": "Ақпараттық хабарлама", + "LABEL_READ_BY": "Оқыған", + "LABEL_STATUS_MESSAGE": "күй", + "LABEL_SENT_THE": "жіберілді", + "LABEL_SENT_BY": "бастап", + "LABEL_GUEST": "Қонақ", + "LABEL_CREATE_TICKET": "Билет жасаңыз", + "LABEL_SEND_BY_EMAIL": "Электрондық пошта арқылы жіберу", + "LABEL_VIDEO_CHAT": "Бейне қоңырау", + "LABEL_LEAVE_GROUP": "Топтан шығыңыз", + "LABEL_CLOSE_GROUP": "Жабық", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Назар аударыңыз!", + "CLOSE_ALERT_CONFIRM_LABEL": "ЖАРАЙДЫ МА", + "CLOSE_ALERT_CANCEL_LABEL": "БАС ТАРТУ", + "LEAVE_ALERT_MSG": "Топтан шығасыз ба?", + "CLOSE_ALERT_MSG": "Әңгімені жабу керек пе?", + "VIDEOCHAT_ALERT_MSG": "Сервис Ажыратылған", + "CLOSING_CONVERSATION_SPINNER_MSG": "Өтінемін күте тұрыңыз.
Біз әңгімені аяқтаймыз", + "CONVERSATION_CLOSED_ALERT_MSG": "Әңгіме сәтті жабылды.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Әңгімені жабу мүмкін емес", + "LEAVING_GROUP_SPINNER_MSG": "Өтінемін күте тұрыңыз.
Сіз топтан шығып жатырсыз", + "CONVERSATION_LEFT_ALERT_MSG": "Топ сәтті шықты.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Топты қалдыру мүмкін болмады", + "GREETING": "Сәлем, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Мұрағатта әңгіме жоқ", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "сен", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "қосылды ", + "INFO_SUPPORT_USER_ADDED_VERB": "қосылды", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "чат", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Чат қайта ашылды", + "INFO_SUPPORT_CHAT_CLOSED": "Чат жабылды", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Сізге жаңа қолдау сұрауы тағайындалды", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Профиль", + "LABEL_CLOSE": "Жабық", + "LABEL_DISCONNECT": "Ажырату", + "LABEL_NEW_CHAT": "Жаңа чат", + "LABEL_FORGOT_PASSWORD": "Құпия сөзіңізді ұмытып қалдыңыз ба?", + "LABEL_SIGNIN": "Кіру", + "LABEL_SIGNIN_TO": "Жүйеге кіру", + "LABEL_SIGNIN_ERROR": "Жүйеге кіру қатесі", + "LABEL_PASSWORD": "Құпия сөз", + "LABEL_ERROR_EMAIL": "Жарамды электрондық пошта мекенжайын енгізіңіз.", + "LABEL_ERROR_PASSWORD": "Құпия сөз кемінде 6 таңбадан тұруы керек.", + "LABEL_LOGIN": "Кіру", + "LABEL_LOGOUT": "Шығу", + "LABEL_WELCOME_TO": "Қош келдіңіз", + "LABEL_SIGNUP": "Тіркелу", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Есептік жазбаңыз бар ма?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Әлі тіркелгіңіз жоқ па?", + "LABEL_FORGOT_YOUR_PASSWORD": "Құпия сөзіңізді ұмыттыңыз ба?", + "LABEL_CLICK_HERE": "Мында басыңыз", + "LABEL_REGISTRATION": "Тіркеу", + "LABEL_PLACEHOLDER_EMAIL": "Сіздің электрондық поштаңыз", + "LABEL_PLACEHOLDER_PASSWORD": "Құпия сөзіңіз", + "LABEL_PLACEHOLDER_NAME": "Сіздің атыңыз", + "LABEL_PLACEHOLDER_LAST_NAME": "Сіздің тегіңіз", + "LABEL_LAST_NAME": "Тек", + "LABEL_FIELD_NOT_EMPTY": "Өріс бос болуы мүмкін емес.", + "LABEL_NEW_PASSWORD": "Жаңа құпия сөзді жасаңыз", + "LABEL_CLOSED": "Жабық", + "LABEL_INFO": "Ақпарат", + "ALERT_NOTIFICATION": "Ескерту: хабарландыруларды жіберу өшірілген, хабарландыруларды жіберуге рұқсат беру үшін шолғыш параметрлерін өзгертеді.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Сыртқы идентификатор", + "LABEL_IAT": "Кеш", + "LABEL_REQUEST_DETAIL": "Мәліметтерді сұрау", + "LABEL_ENTER_MSG": "Хабарламаны енгізіңіз немесе дайын жауаптар үшін / түймесін басыңыз", + "LABEL_ENTER_MSG_SHORT": "Хабарды енгізіңіз", + "LABEL_ENTER_MSG_SHORTER": "Енгізу...", + "LABEL_MSG_LOGIN_TILEDESK": "Сөйлесуді бастау үшін жүйеге өтіңіз", + "LABEL_ARCHIVED": "Мұрағатталған", + "LABEL_INFO_CONVERSATION": "Ақпараттық әңгіме", + "LABEL_INFO_USER": "Ақпаратты пайдаланушы", + "LABEL_IS_WRITING": "теру", + "LABEL_VERSION": "нұсқасы", + "LABEL_CONTACTS": "Контактілер", + "LABEL_PLACEHOLDER": "хабарламаңызды теріңіз..", + "LABEL_START_NW_CONV": "Жаңа әңгіме", + "LABEL_FIRST_MSG": "Мәселеңізді қысқаша сипаттаңыз, сізге агент хабарласады.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Қазіргі уақытта барлық операторлар желіден тыс. Сіз бәрібір мәселеңізді сипаттай аласыз. Ол сізге мүмкіндігінше тез жауап беретін қолдау тобына тағайындалады.", + "LABEL_SELECT_TOPIC": "Тақырыпты таңдаңыз", + "LABEL_COMPLETE_FORM": "Келесі қолжетімді агентпен сөйлесуді бастау үшін пішінді толтырыңыз.", + "LABEL_FIELD_NAME": "Аты", + "LABEL_ERROR_FIELD_NAME": "Міндетті өріс (кемінде 5 таңба).", + "LABEL_FIELD_EMAIL": "Электрондық пошта", + "LABEL_ERROR_FIELD_EMAIL": "Жарамды электрондық пошта мекенжайын енгізіңіз.", + "LABEL_WRITING": "жазып жатыр...", + "AGENT_NOT_AVAILABLE": " Офлайн", + "AGENT_AVAILABLE": " Желіде", + "GUEST_LABEL": "Қонақ", + "ALL_AGENTS_OFFLINE_LABEL": "Қазіргі уақытта барлық операторлар желіден тыс", + "LABEL_LOADING": "Жүктелуде...", + "CALLOUT_TITLE_PLACEHOLDER": "Көмек қажет?", + "CALLOUT_MSG_PLACEHOLDER": "Мұнда басыңыз және бізбен сөйлесуді бастаңыз!", + "CUSTOMER_SATISFACTION": "Тұтынушының қанағаттануы", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "біздің тұтынушыларға қызмет көрсету туралы пікіріңіз", + "DOWNLOAD_TRANSCRIPT": "Транскриптті жүктеп алыңыз", + "BACK": "Артқа", + "YOUR_RATING": "сіздің рейтингіңіз", + "WRITE_YOUR_OPINION": "Өз пікіріңізді жазыңыз ... (міндетті емес)", + "SUBMIT": "Жіберу", + "THANK_YOU_FOR_YOUR_EVALUATION": "Бағаңыз үшін рахмет", + "YOUR_RATING_HAS_BEEN_RECEIVED": "сіздің рейтингіңіз алынды", + "ALERT_LEAVE_CHAT": "Чаттан кеткіңіз келе ме?", + "YES": "Иә", + "NO": "Жоқ", + "BUTTON_CLOSE_TO_ICON": "Сөйлесуді азайту", + "BUTTON_EDIT_PROFILE": "Профильді жаңарту", + "RATE_CHAT": "Чатқа баға беріңіз", + "WELLCOME_TITLE": "Сәлем, Tiledesk сайтына қош келдіңіз 👋", + "WELLCOME_MSG": "Біз қалай көмектесе аламыз?", + "WELLCOME": "Қош келдіңіз", + "OPTIONS": "опциялар", + "SOUND_OFF": "дыбыс өшірулі", + "SOUND_ON": "дыбыс қосулы", + "LOGOUT": "шығу", + "CLOSE": "жабық", + "PREV_CONVERSATIONS": "Сіздің сұхбаттарыңыз", + "YOU": "Сіз", + "SHOW_ALL_CONV": "барлығын көрсету", + "START_A_CONVERSATION": "Әңгіме бастаңыз", + "NO_CONVERSATION": "Әңгіме жоқ", + "SEE_PREVIOUS": "алдыңғы қараңыз", + "WAITING_TIME_FOUND": "Топ әдетте $reply_time-мен жауап береді", + "WAITING_TIME_NOT_FOUND": "Команда мүмкіндігінше тезірек жауап береді", + "CLOSED": "ЖАБЫҚ", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Хабар алмасуды бастау үшін чатты таңдаңыз", + "FromThisAreNew": "------------------", + "Preview": "Алдын ала қарау", + "AddACaption": "Жазба қосу", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Ой! Хабарландыруларға жазылудан бас тарту кезінде қате орын алды", + "SIGNIN_ERROR_USER_NOT_FOUND": "Аутентификация сәтсіз аяқталды. Пайдаланушы табылмады.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Аутентификация сәтсіз аяқталды. Құпия сөз қате.", + "Email is required": "Электрондық пошта қажет.", + "Email must be a valid email": "Электрондық пошта жарамды электрондық пошта болуы керек.", + "Password is required": "Құпия сөз қажет.", + "Password must be at least 6 characters long": "Құпия сөз кемінде 6 таңбадан тұруы керек.", + "UPLOAD_FILE_ERROR": "Файлды жүктеп салу кезінде күтпеген қате орын алды", + "DROP_IMAGE_HERE_TO_SEND_IT": "Жіберу үшін суретті осы жерге тастаңыз", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Тек сурет файлдары мен мәтінді қоюға рұқсат етіледі", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Жүктеп салу сәтсіз аяқталды: пішімге қолдау көрсетілмейді", + "SENT_AN_IMAGE": "сурет жіберді", + "SENT_AN_ATTACHMENT": "қосымша жіберді", + "NO_INFORMATION_AVAILABLE": "Ақпарат жоқ", + "CONTACT_ID": "Байланыс идентификаторы", + "USER_ID": "Қолданушының ID", + "CLOSE_TOAST": "Жабық", + "WAITING_FOR_NETWORK": "Желі күтілуде", + "YouAreAboutToJoinThisChat": "Егер сіз осы әңгімеге қосылсаңыз, ол сөйлесулер тізімінде пайда болады. Пайдаланушымен сөйлесуді бастау үшін тағайындалмаған сөйлесулердің бүйірлік тақтасын жапқаннан кейін оны таңдау керек", + "Cancel": "Болдырмау", + "AreYouSure": "Сіз сенімдісіз бе?", + "UnassignedConversations": "Тағайындалмаған сөйлесулер", + "NewConversations": "Жаңа әңгімелер", + "UPLOAD": "Жүктеп салу", + "CANNED_RESPONSES": "Консервіленген жауаптар", + "NO_CANNED_RESPONSES": "Сақталған жауаптар жоқ", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Дайын жауаптар жоқ", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Оларды жасау үшін жобаға өтіңіз (оң жақ бүйірлік тақтада қол жетімді жобаның атын нұқыңыз) және бақылау тақтасының бүйірлік тақтасындағы «Параметрлер» мәзір элементі астында «Консервіленген жауаптар» түймесін, содан кейін «Жауапты жасау» түймесін басыңыз.", + "YES_CANNED_RESPONSES": "⚡️ түймешігін басу немесе мәтін аймағында / теру арқылы консервіленген жауаптарды қараңыз, сонымен қатар / белгісінен кейін теру арқылы тізімді сүзуге болады.", + "VIEW_ALL_CONVERSATIONS": "Барлық сөйлесулерді қараңыз", + "CONVERSATIONS_IN_QUEUE": "кезекте тұрған әңгімелер, біреуін таңдаңыз", + "CONVERSATION_IN_QUEUE": "кезекте тұрған әңгіме, оны таңдаңыз", + "NO_CONVERSATION_IN_QUEUE": "кезекте әңгіме жоқ", + "PIN_A_PROJECT": "Жобаны бекіту", + "PINNED_PROJECT": "Бекітілген жоба", + "CHANGE_PINNED_PROJECT": "Бекітілген жобаны өзгерту", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "қол жетімді/қолжетімсізге өзгертіңіз", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Күйіңізді қолжетімді күйге өзгертіңіз", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Күйіңізді қолжетімсіз етіп өзгертіңіз", + "ALL_CONVS_SERVED": "Барлық әңгімелер орындалды ма? Жақсы жұмыс!", + "PaydPlanName": "{{projectprofile}} Жоспар", + "PaydPlanNamePro": "Pro жоспары", + "PaydPlanNameEnterprise": "Кәсіпорын жоспары", + "ProPlanTrial": "Pro Plan (сынақ)", + "FreePlan": "Тегін жоспар", + "SubscriptionPaymentProblem": "Жазылым төлеу мәселесі", + "ThePlanHasExpired": "Жоспардың мерзімі аяқталды", + "owner": "Меншік иесі", + "admin": "Әкімші", + "agent": "Агент", + "Conversations": "Әңгімелер", + "Apps": "Қолданбалар", + "Analytics": "Аналитика", + "Activities": "Іс-шаралар", + "History": "Тарих", + "Settings": "Параметрлер", + "ViewOption": "View options", + "Resolve": "Шешіңіз", + "Archive": "Мұрағат", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Әрекетке рұқсат етілмейді", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "Сіз бұдан былай осы әңгімені басқаратын командаластардың арасында емессіз", + "TicketSuccessfullyCreated": "Билет сәтті жасалды", + "Continue": "Жалғастыру", + "ViewArchivedConversations": "Мұрағатталған сұхбаттар", + "ViewContactsList": "Контактілер тізімі", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Консервіленген жауап ретінде қосыңыз", + "AddNewCannedResponse": "Жаңа консервіленген жауапты қосыңыз", + "TitleIsRequired": "Тақырып қажет", + "MessageIsRequired": "Хабарлама қажет", + "Already_present_in_the_dashboard_json": ".........", + "CreateTicket": "Билет жасау", + "Requester": "Өтініш беруші", + "ViewRequesterDetails": "Сұраушының мәліметтерін көру", + "Priority": "Басымдық", + "urgent": "Шұғыл", + "high": "Жоғары", + "medium": "Орташа", + "low": "Төмен", + "SelectRequester": "Сұраныс берушіні таңдаңыз", + "AddRequester": "Сұраныс берушіні қосыңыз", + "Subject": "Тақырып", + "SelectAssignee": "Тағайындаушыны таңдаңыз", + "Message": "Хабар", + "CreateNewRequester": "Жаңа сұраушы жасаңыз", + "Name": "Аты", + "NameIsRequired": "Аты қажет", + "EnterValidEmail": "Жарамды электрондық пошта мекенжайын енгізіңіз", + "Title": "Тақырып", + "Add": "қосу", + "AddCustomization": "Жекелендіруді қосыңыз", + "SelectACustomizationToAddToYourMessage": "Хабарға қосу үшін жекелендіру мәнін таңдаңыз", + "recipient_name_desc": "Агент жауап беретін адамның аты хабарға қосылады.", + "agent_name_desc": "Хабарламаға жауап беретін агенттің аты қосылады.", + "First_name_of_recipient": "Алушының аты-жөні", + "First_name_of_agent": "Агенттің аты-жөні", + "EnterCannedResponseTitle": "Сақталған жауап тақырыбын енгізіңіз", + "WriteMsgToSendToYourVisitors": "Келушілеріңізге жіберу үшін консервіленген жауап хабарын жазыңыз", + "EditProfile": "Профильді өңдеу", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "хабарламаңызды теріңіз..", + "LABEL_START_NW_CONV": "Жаңа әңгіме", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Тақырыпты таңдаңыз", + "LABEL_COMPLETE_FORM": "Келесі қолжетімді агентпен сөйлесуді бастау үшін пішінді толтырыңыз.", + "LABEL_FIELD_NAME": "Аты", + "LABEL_ERROR_FIELD_NAME": "Міндетті өріс (кемінде 5 таңба).", + "LABEL_FIELD_EMAIL": "Электрондық пошта", + "LABEL_ERROR_FIELD_EMAIL": "Жарамды электрондық пошта мекенжайын енгізіңіз.", + "LABEL_ERROR_FIELD_REQUIRED": "Міндетті өріс", + "LABEL_WRITING": "жазып жатыр...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Офлайн", + "AGENT_AVAILABLE": " Желіде", + "GUEST_LABEL": "Қонақ", + "ALL_AGENTS_OFFLINE_LABEL": "Қазіргі уақытта барлық операторлар желіден тыс", + "LABEL_LOADING": "Жүктелуде...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Мұнда басыңыз және бізбен сөйлесуді бастаңыз!", + "CUSTOMER_SATISFACTION": "Тұтынушының қанағаттануы", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Транскриптті жүктеп алыңыз", + "BACK": "Артқа", + "CONTINUE": "Continue", + "YOUR_RATING": "сіздің рейтингіңіз", + "WRITE_YOUR_OPINION": "Өз пікіріңізді жазыңыз ... (міндетті емес)", + "SUBMIT": "Жіберу", + "THANK_YOU_FOR_YOUR_EVALUATION": "Бағаңыз үшін рахмет", + "YOUR_RATING_HAS_BEEN_RECEIVED": "сіздің рейтингіңіз алынды", + "ALERT_LEAVE_CHAT": "Чаттан кеткіңіз келе ме?", + "YES": "Иә", + "NO": "Жоқ", + "BUTTON_CLOSE_TO_ICON": "Сөйлесуді азайту", + "BUTTON_EDIT_PROFILE": "Профильді жаңарту", + "RATE_CHAT": "Чатқа баға беріңіз", + "WELLCOME_TITLE": "Сәлем, Tiledesk сайтына қош келдіңіз 👋", + "WELLCOME_MSG": "Біз қалай көмектесе аламыз?", + "OPTIONS": "опциялар", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Жабық", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Сіздің сұхбаттарыңыз", + "YOU": "Сіз", + "SHOW_ALL_CONV": "барлығын көрсету", + "START_A_CONVERSATION": "Әңгіме бастаңыз", + "NO_CONVERSATION": "Әңгіме жоқ", + "SEE_PREVIOUS": "алдыңғы қараңыз", + "WAITING_TIME_FOUND": "Топ әдетте $reply_time-мен жауап береді", + "WAITING_TIME_NOT_FOUND": "Команда мүмкіндігінше тезірек жауап береді", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "сен", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Чат қайта ашылды", + "INFO_SUPPORT_CHAT_CLOSED": "Чат жабылды", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Толық аты", + "LABEL_PRECHAT_USER_EMAIL": "Электрондық пошта", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Жарамсыз электрондық пошта мекенжайы", + "LABEL_PRECHAT_USER_PHONE": "Телефон", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Телефон қажет", + "LABEL_PRECHAT_FIRST_MESSAGE": "Қолдау көрсету тобына арналған хабарламаңыз", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Әңгімені жалғастырмас бұрын, және -шарттар Құпиялылық саясаты-пен келісесіз", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "Мен келісемін", + "PRECHAT_REQUIRED_ERROR": "Бұл керек аймақ", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "қосымша жіберді", + "SENT_AN_IMAGE": "сурет жіберді", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Korean b/Korean new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Korean @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Malayalam b/Malayalam new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Malayalam @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Nepali b/Nepali new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Nepali @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Norwegian b/Norwegian new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Norwegian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Persian b/Persian new file mode 100644 index 000000000000..7742efc3decb --- /dev/null +++ b/Persian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "تغییر زبان داشبورد", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "هم تیمی ها و گروه ها", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "تحقیق و توسعه", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "مسیریابی", + "DefaultDepartment": "بخش پیش فرض", + "Default Department": "بخش پیش فرض", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "تنظیمات پروژه", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "غیر قابل دسترس", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "اطلاعیه", + "Departments": "بخش ها", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "ساعت کاری", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "نام خانوادگی", + "iAgree": "موافقم", + "IAccept": "I accept", + "TermsAndConditions": "شرایط و ضوابط", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "و", + "SignUp": "ثبت نام", + "AlreadyHaveAnAccount": "از قبل حساب کاربری دارید؟", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "حساب کاربری ندارید؟", + "Dont": "Don't", + "HaveAnAccountYet": "شما هنوز حساب ندارید?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "عکس پروفایل اعتبار شما را افزایش می دهد و یکی از اولین تاثیراتی است که بر بازدیدکنندگان می گذارید", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "شروع راه اندازی", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "پاسخ دیگری به پرسش فعلی اضافه کنید", + "AddAnswerToTheCurrentQuestion": "پاسخ را به پرسش فعلی اضافه کنید", + "AddAnswer": "Add answer", + "Answer": "پاسخ دیگری به پرسش بالا اضافه کنید", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "پاسخ جدید به پرسش فعلی را در کادر متنی پنل ربات Train وارد کنید و برای اضافه کردن آن گزینه Add Answer را فشار دهید.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "آیا می خواهید اشتراک خود را لغو کنید?", + "OnceYouCancelTheSubscription": "پس از لغو اشتراک، حساب شما به حساب رایگان تبدیل میشود و نمی توانید به {{projectprofile}} دسترسی داشته باشید", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "پشتیبانی مهندسی نرم افزار", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "آیا مطمئن هستید که می خواهید حساب خود را حذف کنید؟", + "AllProjectWillBeDeleted": "همه ({{projects_length}}) پروژه(های) ایجاد شده در این حساب حذف خواهند شد", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "اطلاعات شما", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "اندازه تصویر ایده آل 128x128 پیکسل - فرمت تصویر: jpeg. یا png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "آیا از خارج شدن مطمئن هستید؟", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "اگر یک نماینده چت‌های متوالی را مجدداً اختصاص داده است، وضعیت آن را روی غیرقابل دسترس تنظیم کنید", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "اگر حداقل یک بخش دیگر وجود داشته باشد و وضعیت آن روی \"قابل مشاهده\" تنظیم باشد، قوانین زیر نادیده گرفته می شود", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "آیا مطمئن هستید که می خواهید حذف کنید؟", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "آیا مطمئن هستید که می خواهید دعوت را لغو کنید؟", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "آیا مطمئن هستید که می خواهید گروه را حذف کنید؟", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "آیا مطمئن هستید که می خواهید عضو انتخاب شده را از گروه حذف کنید؟" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "آیا مطمئن هستید که می خواهید این ربات را حذف کنید؟", + "AreYouSureDeleteBotAndRElatedFAq": "آیا مطمئنید که می‌خواهید این ربات و سؤالات متداول مربوط را حذف کنید؟", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "پرسش", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "آیا مطمئن هستید که می خواهید این هدف را حذف کنید؟", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "پرسش", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "پرسش", + "Answer": "Answer", + "EnterTheQuestion": "پرسش را وارد کنید", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "آیا مطمئن هستید که می خواهید این بخش را حذف کنید؟ ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "فقط در صورتی که حداقل دو بخش در وضعیت \"قابل مشاهده\" تنظیم شده باشند، در منوی انتخاب بخش‌های ویجت نمایش داده می‌شوند", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "آیا مطمئن هستید که می خواهید مکالمه انتخابی را بایگانی کنید؟", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "آیا مطمئن هستید که می خواهید چت را ترک کنید؟", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "آیا می خواهید برچسب را حذف کنید؟", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "آیا می خواهید یادداشت را لغو کنید؟", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "آیا مطمئن هستید که می خواهید ماشه را حذف کنید؟", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "راه‌اندازی ربات", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "راه اندازی ربات برای یک بخش" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "Callout را بعد از آن باز می کند", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "ساعت ها", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "سال ها", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "مخاطب {{ contactname }} به سطل زباله منتقل شود؟", + "MoveTheContactToTheTrashNoName": "مخاطب به سطل زباله منتقل شود؟", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "این صفحه حداکثر 100 مکالمه زمان واقعی را نمایش می دهد. برای دیدن همه مکالمات یا جستجوی پیشرفته‌تر اینجا کلیک کنید.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "آیا مطمئن هستید که می خواهید اشتراک خود را لغو کنید؟ این عمل غیرقابل بازگشت است.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "ویجت راه‌اندازی شد", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "نحوه راه‌اندازی را انتخاب کنید", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "گوگل تگ منیجر ساده‌ترین راه برای نصب ویجت است", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "در حال حاضر در پیش فرض نمایش داده می شود", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "مسیریابی پیش‌فرض غیرفعال است زیرا حداقل یک بخش دیگر وجود دارد و وضعیت آن روی \"قابل مشاهده\" تنظیم شده است.", + "TheDefaulDeptIsDisabledBecause_2": "بخش پیش فرض غیرفعال است زیرا حداقل یک بخش دیگر وجود دارد و وضعیت آن روی \"قابل مشاهده\" تنظیم شده است.", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "این مرحله از ویزارد شما را از طریق راه‌اندازی اولیه راهنمایی می کند. می‌توانید سبک ویجت، زبان پیش‌فرض و موارد دیگر را در هر زمانی از طریق تنظیمات ویجت تغییر دهید", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "اگر حداقل یک بخش دیگر وجود داشته باشد که وضعیت آن روی قابل مشاهده تنظیم شده باشد، بخش پیش فرض به طور خودکار غیرفعال می شود", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "اگر بیش از یک دپارتمان وجود داشته باشد اما فقط یکی از آنها در وضعیت «قابل مشاهده» تنظیم شده باشد، درخواست‌های بازدیدکننده به طور طبق قوانین این بخش هدایت می‌شوند (همچنان امکان مسیریابی درخواست‌ها از طریق API به بخش‌های «غیرقابل مشاهده» وجود دارد)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "آیا مطمئن هستید؟", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "آیا مطمئنید که می‌خواهید بدون ذخیره کردن از این صفحه خارج شوید؟" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "آیا می خواهید تصاویر، فیلم ها، دکمه ها و موارد دیگر را ارسال کنید؟", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "آیا می خواهید در طول مکالمه ربات چت به یک عامل انسانی (نماینده) تحویل داده شود؟", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "ربات {{bot_name}} با بخش {{dept_name}} مشارکت می کنند", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "این عمل برگشت‌ناپذیر است. با حذف هرگونه تغییرات ایجاد شده ماشه را به تنظیمات اصلی خود باز می گرداند.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "برای مدیریت دریافت یا عدم دریافت ایمیل‌های اعلان زمانی که مکالمه‌ای به شما اختصاص داده می‌شود یا زمانی که مکالمه اختصاص‌نشده جدیدی وجود دارد، باید پروژه‌ای را انتخاب کنید.", + "TheDashboardIsTranslatedInto": "داشبورد به زبان {{language_name}} ترجمه شده است. برای تغییر زبان روی پرچم کلیک کنید", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "برای جستجوهای پیشرفته‌تر (مانند شناسه بلیط، برچسب ها و موارد دیگر) و مشاهده همه درخواست ها اینجا کلیک کنید (این صفحه حداکثر 100 مکالمه را در زمان واحد نشان می دهد)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "دکمه راه‌اندازی ویجت را با لوگوی خود سفارشی کنید. فرمت تصویر لوگو می تواند در فرمت PNG، JPG یا SVG باشد. تصاویر (60x60px) با پس‌زمینه شفاف بهترین عملکرد را دارند", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "نصب و راه‌اندازی", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "آیا با مشکلی روبرو شده اید؟", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "نمایش همه پلتفرم ها", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "در پوشه Layout، فایل theme.liquid را انتخاب کنید و کد جاوا اسکریپت را که در مرحله اول کپی کردید، درست قبل از تگ قرار دهید.", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "فایل index.php را از منوی سمت چپ باز کنید و کد جاوا اسکریپت را که در مرحله اول کپی کرده اید، قبل از بسته شدن تگ در ویرایشگر قرار دهید", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "هنوز پیامی در اینجا وجود ندارد ...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "گروه را ترک می کنید؟", + "CLOSE_ALERT_MSG": "گفتگو را می بندید؟", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "آیا رمز عبور خود را فراموش کرده اید؟", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "از قبل حساب کاربری دارید؟", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "حساب کاربری ندارید؟", + "LABEL_FORGOT_YOUR_PASSWORD": "رمز عبور خود را فراموش کرده اید؟", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "پیام خود را تایپ کنید...", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "به کمک نیاز دارید؟", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "آیا می خواهید چت را ترک کنید؟", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "چطور میتوانیم کمک کنیم؟", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "احراز هویت ناموفق بود. کاربر پیدا نشد", + "SIGNIN_ERROR_USER_WRONG_PSW": "احراز هویت ناموفق بود. رمز عبور اشتباه است.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "اگر به این مکالمه بپیوندید، در لیست مکالمه ظاهر می شود. پس از بستن از نوار کناری مکالمه اختصاص داده نشده را انتخاب کنید تا چت با کاربر شروع شود", + "Cancel": "Cancel", + "AreYouSure": "مطمئن هستید؟", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "برای ایجاد آن‌ها به پروژه بروید (می‌توانید روی نام پروژه موجود در نوار کناری سمت راست کلیک کنید) و در زیر آیتم منوی «تنظیمات» در نوار کناری داشبورد روی «پاسخ‌های آماده» و سپس روی دکمه «ایجاد پاسخ» کلیک کنید.", + "YES_CANNED_RESPONSES": "با کلیک بر روی دکمه ⚡️ یا با تایپ یک / در قسمت متن، پاسخ های آماده را مشاهده کنید، همچنین می توانید با تایپ کردن پس از / لیست را فیلتر کنید.", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "پیام خود را تایپ کنید..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "آیا می خواهید چت را ترک کنید؟", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "چطور میتوانیم کمک کنیم؟", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Polish b/Polish new file mode 100644 index 000000000000..dbc781c473ff --- /dev/null +++ b/Polish @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Zmień język panelu", + "ThisIsTheRealTimeConversationsMonitoringPanel": "To jest panel monitorowania rozmów w czasie rzeczywistym. Aby zarządzać rozmowami, użyj", + "chatTool": "narzędzie do czatu", + "UsersAndGroups": "Członkowie drużyny i grupy", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R & D", + "RoutingAndDepts": "Trasy i działy", + "RoutingAndDepartments": "Routing i działy", + "Routing": "Rozgromienie", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "kolega z drużyny", + "Teammates": "koledzy z drużyny", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Ustawienia projektu", + "Groups": "Grupy", + "Name": "Nazwa", + "Available": "dostępny", + "Unavailable": "niedostępne", + "Visitors": "goście", + "Requests": "Rozmowy", + "Request": "Rozmowa", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Historia", + "Settings": "Ustawienia", + "ViewOption": "View options", + "Notification": "Powiadomienia", + "Departments": "Działy", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Zasoby", + "Hours": "Godziny pracy", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Imię", + "LastName": "Nazwisko", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Zasady i Warunki", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Zapisać się", + "AlreadyHaveAnAccount": "Posiadasz już konto?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Nie masz jeszcze konta?", + "Dont": "Nie", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Przypisane czaty pomagają utrzymać równomierny rozkład obciążenia, szczególnie w przypadku większych zespołów.", + "QuickTipsPooled_1": "Czaty nie będą automatycznie przydzielane do agentów, zamiast tego będą musieli ręcznie pobierać czaty od nieprzypisanych.", + "QuickTipsPooled_2": "Czaty połączone dają agentom większą autonomię, umożliwiając im pracę we własnym tempie.", + "QuickTipsBot": "Wybierz bota, który odpowiada automatycznie.", + "GroupsQuickTips1": "Używaj grup do organizowania zespołów wsparcia.", + "GroupsQuickTips2": "Możesz grupować członków zespołu na podstawie umiejętności i przypisywać grupy członków zespołu do swoich działów.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Kliknij tutaj", + "PswResetEmailSent": "Wysłano wiadomość e-mail dotyczącą resetowania hasła", + "YouWillReceiveAnEmail": "Otrzymasz wiadomość e-mail z linkiem do zresetowania hasła.", + "ToRequestAPswReseTEmail": "Aby poprosić o wiadomość e-mail umożliwiającą zresetowanie hasła, podaj adres e-mail swojego konta", + "RequestNewPsw": "Poproś o nowe hasło", + "BackToLogin": "Powrót do logowania", + "First Name is required.": "Pierwsze imię jest wymagane", + "Email is required.": "Email jest wymagany.", + "Email must be a valid email": "E-mail musi być prawidłowym adresem e-mail", + "Email is required. Email must be a valid email": "Email jest wymagany. E-mail musi być prawidłowym adresem e-mail", + "Password is required.": "Wymagane jest hasło", + "Password cannot be more than 25 characters long.": "Hasło nie może mieć więcej niż 25 znaków", + "Password must be at least 6 characters long.": "Hasło musi mieć co najmniej 6 znaków", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Portuguese b/Portuguese new file mode 100644 index 000000000000..57de0f8a4490 --- /dev/null +++ b/Portuguese @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Alterar idioma do painel", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Colegas de equipe e grupos", + "UsersAndGroupsInitials": "C&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Roteamento e departamentos", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "companheiro de equipe", + "Teammates": "companheiros de equipe", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "C", + "ProjectSettings_Initials": "CP", + "ProjectSettings": "Configurações do projeto", + "Groups": "Grupos", + "Name": "Nome", + "Available": "acessível", + "Unavailable": "indisponível", + "Visitors": "Visitantes", + "Requests": "Conversas", + "Request": "Conversação", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "História", + "Settings": "Configurações", + "ViewOption": "View options", + "Notification": "Notificações", + "Departments": "Departamentos", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Recursos", + "Hours": "Horas de funcionamento", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Primeiro nome", + "LastName": "Último nome", + "iAgree": "Eu concordo", + "IAccept": "I accept", + "TermsAndConditions": "Termos e Condições", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "e", + "SignUp": "Inscrever-se", + "AlreadyHaveAnAccount": "Já tem uma conta?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Não tem uma conta ainda?", + "Dont": "Não", + "HaveAnAccountYet": "ainda tem conta?", + "QuickTipsAssigned": "Os chats atribuídos ajudam a manter uma distribuição uniforme da carga de trabalho, especialmente para equipes maiores.", + "QuickTipsPooled_1": "Os bate-papos não serão atribuídos aos agentes automaticamente, em vez disso, eles terão que obter manualmente os bate-papos dos não atribuídos.", + "QuickTipsPooled_2": "Os chats agrupados dão aos agentes mais autonomia, permitindo que eles trabalhem em seu próprio ritmo.", + "QuickTipsBot": "Selecione um bot que responda automaticamente.", + "GroupsQuickTips1": "Use grupos para organizar equipes de suporte.", + "GroupsQuickTips2": "Você pode agrupar colegas de equipe com base em habilidades e atribuir grupos de colegas de equipe aos seus departamentos.", + "ForgotYourPassword": "Esqueceu sua senha", + "ClickHere": "Clique aqui", + "PswResetEmailSent": "Email de redefinição de senha enviado", + "YouWillReceiveAnEmail": "Você receberá um e-mail com um link para redefinir sua senha.", + "ToRequestAPswReseTEmail": "Para solicitar um e-mail de redefinição de senha, digite o endereço de e-mail da sua conta", + "RequestNewPsw": "Requira nova senha", + "BackToLogin": "Volte ao login", + "First Name is required.": "O primeiro nome é necessário", + "Email is required.": "O e-mail é obrigatório.", + "Email must be a valid email": "O e-mail deve ser um e-mail válido", + "Email is required. Email must be a valid email": "O e-mail é obrigatório. O e-mail deve ser um e-mail válido", + "Password is required.": "Senha requerida", + "Password cannot be more than 25 characters long.": "A senha não pode ter mais de 25 caracteres", + "Password must be at least 6 characters long.": "A senha deve ter pelo menos 6 caracteres", + "Please accept Terms and Conditions and Privacy Policy": "Aceite os Termos e Condições e a Política de Privacidade", + "ConfirmPsw": "Confirme a Senha", + "PswNotMatch": "A senha não corresponde", + "ResetPsw": "Redefinir senha", + "YourPswHasBeenChanged": "Sua senha foi mudada", + "GoToLogin": "Ir para Entrar", + "GoToYourProjects": "Acesse seus projetos", + "InvalidPswResetKey": "Chave de redefinição de senha inválida", + "QuickTips": "Dicas rápidas", + "Error": "Erro", + "Updated": "Atualizada", + "TotalActive": "Total ativo", + "Active": "Ativo", + "Served": "Atribuído", + "Unserved": "Não atribuído", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversas para agente", + "RequestsForDept": "Conversas para o departamento", + "NumberOfRequestsLast7Days": "Número de conversas nos últimos 7 dias", + "NumberOfRequests": "Número de conversas", + "LastMonth": "Mês passado", + "Contacts": "Contatos", + "Contact": "Contato", + "ContactId": "ID de contato", + "ContactEmail": "Email de contato", + "Created": "Criado", + "By": "por", + "CreatedBy": "Criado por", + "NoContact": "Sem contato", + "SearchYourContacts": "Pesquise seus contatos", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Pesquisar por e-mail", + "SelectAnEmail": "Select an email", + "ClearSearch": "Limpar pesquisa", + "ViewDetails": "Ver detalhes", + "ViewContactRequests": "Ver conversas", + "ContactDetails": "Detalhes do contato", + "Department": "Departamento", + "SelectADepartment": "Selecione um departamento", + "DepartmentId": "Código do departamento", + "ProjectId": "Código do projeto", + "ServedBy": "Atribuído a", + "SentThe": "enviou o", + "ToTheDepartment": "para o departamento", + "Cancel": "Cancelar", + "SessionExipired": "Sessão expirada", + "YourSessionHasExpired": "Sua sessão expirou.", + "YouWillBeRedirectToLoginPage": "Você será redirecionado para a página de login", + "RequestsForDepartment": "Conversas para o departamento", + "SwitchTo": "troque para", + "AllAgentsRequests": "Todas as conversas dos agentes", + "YourRequests": "Suas conversas", + "Primary": "Cor primária", + "PrimarySubtitle": "Usado como cor de fundo para destacar áreas e botões", + "Secondary": "Cor secundária", + "SecondarySubtitle": "Aplicado ao texto de botões e outros elementos na frente de um plano de fundo de cor primária", + "MinutesAgo": "minutos atrás", + "WidgetAlignmentOnYourWebsite": "Alinhamento de widgets em seu site:", + "BottomRight": "Canto inferior direito", + "BottomLeft": "Inferior esquerdo", + "WidgetColors": "Cores do widget", + "Colors": "Cores", + "CustomizeTheWidgetColors": "Personalize as cores do widget, logotipo, mensagens de boas-vindas e alinhamento", + "ChooseYourWidgetColors": "Escolha as cores do seu widget, logotipo, mensagens e muito mais!", + "Change": "Mudar", + "Customize": "Customizar", + "View": "Visualizar", + "AdvancedWidgetConfigurations": "Configurações avançadas de widget", + "YourConversations": "Suas conversas", + "NewConversation": "Nova conversa", + "WidgetAppearance": "Aparência do widget", + "OnlineMessage": "Mensagem on-line", + "OfflineMessage": "Mensagem off-line", + "OfficeClosedMessage": "Mensagem de escritórios fechados", + "EnterTheURL": "Insira o URL do seu logotipo", + "YourLogoURL": "URL do seu logotipo", + "displayLogo": "Exibir logotipo", + "LogoImageNotFound": "A imagem do logotipo não foi encontrada", + "WelcomeMessage": "Mensagem de boas-vindas", + "SayHello": "Diga olá aos seus visitantes quando eles abrirem o bate-papo", + "TeamIntro": "Apresentação da equipe", + "IntroduceYourTeam": "Apresente sua equipe e diga como você pode ajudar seu cliente", + "EditContact": "Editar Contato", + "UpdateContact": "Atualizar contato", + "EnterValidEmail": "Digite um endereço de e-mail válido", + "AreYouSure": "Tem certeza", + "YouAreAboutToDeleteTheContact": "Você está prestes a excluir o contato", + "DeleteContact": "Excluir contato", + "Attributes": "Atributos", + "UserEmail": "E-mail do usuário", + "ExportToCSV": "Exportar para CSV", + "Actions": "Ações", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Proprietário", + "admin": "Administrador", + "agent": "Agente", + "Greetings": "Saudações", + "Callout": "Chamar", + "openUserProfile": "Defina sua imagem de perfil", + "openUserProfileDesc": "Incluir uma foto de perfil aumenta a credibilidade do seu perfil e é uma das primeiras impressões que você causa nos visitantes", + "openWidget": "Instale e estilize o widget", + "openWidgetDesc": "Você pode personalizar facilmente o estilo do widget para se adequar à sua marca. Você pode adicionar seu próprio logotipo, escolher as cores e muito mais", + "openChat": "Abra o bate-papo", + "openChatDesc": "Abra o bate-papo ao vivo a partir do qual você pode gerenciar e responder a conversas", + "ChangeAvailabilitySuccessNoticationMsg": "Status atualizado com sucesso", + "ChangeAvailabilityErrorNoticationMsg": "Ocorreu um erro ao atualizar o status", + "RemoveProjectUserSuccessNoticationMsg": "Colega de equipe removido com sucesso", + "RemoveProjectUserErrorNoticationMsg": "Ocorreu um erro ao remover o companheiro de equipe", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contato atualizado com sucesso", + "EditContactErrorNoticationMsg": "Ocorreu um erro ao atualizar o contato", + "DeleteLeadSuccessNoticationMsg": "Contato excluído com sucesso", + "DeleteLeadErrorNoticationMsg": "Ocorreu um erro ao excluir o contato", + "CreateFaqSuccessNoticationMsg": "Resposta criada com sucesso", + "CreateFaqErrorNoticationMsg": "Ocorreu um erro ao criar a resposta", + "UpdateFaqSuccessNoticationMsg": "Resposta atualizada com sucesso", + "UpdateFaqErrorNoticationMsg": "Ocorreu um erro ao atualizar a resposta", + "TrashBotSuccessNoticationMsg": "Bot excluído com sucesso", + "TrashBotErrorNoticationMsg": "Ocorreu um erro ao excluir o bot", + "UpdateBotError": "Ocorreu um erro ao atualizar o bot", + "Not a valid JSON file.": "Não é um arquivo JSON válido", + "UpdateBotSuccess": " bot atualizado com sucesso", + "ArchivingRequestErrorNoticationMsg": "Ocorreu um erro ao arquivar a conversa", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversa com id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " foi movido para o histórico", + "CreatedGroupSuccessMsg": "Grupo criado com sucesso", + "CreatedGroupErrorMsg": "Ocorreu um erro ao criar o grupo", + "UpdateGroupSuccessNoticationMsg": "Grupo atualizado com sucesso", + "UpdateGroupErrorNoticationMsg": "Ocorreu um erro ao atualizar o grupo", + "RemoveGroupMemberSuccessNoticationMsg": "Membro removido com sucesso", + "RemoveGroupMemberErrorNoticationMsg": "Ocorreu um erro ao remover o membro", + "UpdateWidgetProjectSuccessNoticationMsg": "Estilo do widget de bate-papo atualizado", + "UpdateDeptGreetingsSuccessNoticationMsg": "Suas alterações foram salvas", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "A mensagem online foi salva", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "A mensagem off-line foi salva", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "A mensagem de fechamento do escritório foi salva", + "FaqUpdatedSuccessfullyMsg": "Perguntas frequentes atualizadas com sucesso", + "FaqUpdatedErrorMsg": "Ocorreu um erro ao atualizar as perguntas frequentes", + "SubscriptionSuccessfullyCanceled": "Assinatura cancelada com sucesso", + "AnErrorOccurredWhileCancellingSubscription": "Ocorreu um erro ao cancelar a assinatura", + "Login": "Conecte-se", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Entre para", + "SignIn": "Entrar", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Se você deseja fazer login na versão antiga", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Vamos configurar seu", + "Chat": "Bate-papo", + "download": "download", + "examplecsv": "exemplo.csv", + "NeedHelpWriteTo": "Preciso de ajuda? Escrever para", + "WaitingTimeAverage": "Tempo médio de espera", + "hours": " horas, ", + "minutes": " minutos, ", + "mins": "mins", + "seconds": " segundos", + "ViewProfile": "Ver perfil", + "GettingStartedWith": "Começando com", + "HereIsAListOfPagesAndLinks": "Aqui está uma lista de páginas que recomendamos ver antes de começar a conversar", + "OpenTheChatToHandleTheIncomingRequests": "Abra o bate-papo para lidar com as conversas recebidas", + "GetTheMobileApp": "Obtenha o aplicativo móvel", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Mantenha o suporte ativo quando os agentes estiverem em movimento", + "GettingStartedForAdmin": "Primeiros passos para administrador", + "GettingStartedForAgents": "Primeiros passos para agentes", + "DeveloperDocs": "Documentos do desenvolvedor", + "InstallWithGoogleTagManager": "Instalar com o Google Tag Manager", + "Activities": "Atividades", + "Activity": "Atividade", + "NoActivities": "Nenhuma atividade", + "LatestActivities": "Últimas atividades", + "HasChanged": "mudou", + "HisStatus": "seu status", + "Status": "Status", + "TheAvailabilityStatusOf": "o estado de disponibilidade de", + "AvailabilityStatus": "status de disponibilidade", + "TheRoleOf": "o papel de", + "Into": "em", + "HasRemoved": "removeu", + "FromTheProject": "do projeto", + "HasInvited": "foi convidado", + "ToTakeOnTheRoleOf": "para assumir o papel de", + "PendingInvitation": "convite pendente", + "PendingInvitations": "convites pendentes", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Aqui a documentação sobre a autenticação de visitantes", + "SortByDate": "classificar por data", + "SelectActivities": "Selecionar atividades", + "AllActivities": "Todas as atividades", + "NewRequest": "Nova conversa", + "_served": "atribuído", + "_unserved": "não atribuído", + "AssignedTo": "atribuído a", + "UpgradeNow": "Atualize agora", + "Plan": "Plano", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Melhoria", + "TrialExpired": "versao de teste expirada", + "Train": "Trem", + "Search": "Procurar", + "AddTheAboveQuestionToAnExistingFAQ": "Adicione a pergunta acima a um FAQ existente", + "Answers": "Respostas", + "Questions": "Perguntas", + "NoGoodMatchFound": "Nenhuma boa correspondência encontrada", + "AddAnotherAnswerToTheCurrentQuestion": "Adicionar outra resposta à pergunta atual", + "AddAnswerToTheCurrentQuestion": "Adicionar resposta à pergunta atual", + "AddAnswer": "Adicionar resposta", + "Answer": "Adicione outra resposta à pergunta acima", + "Add": "Adicionar", + "AnswerSuccessfullyAdded": "Resposta adicionada com sucesso", + "Inspect": "Inspecionar", + "StartOver": "Recomeçar", + "Hi": "Oi", + "StartToTestTheBot": "comece a testar o bot", + "TestingTheBotsIsAnImportantPart": "Testar os bots é uma parte importante de um processo iterativo para melhorar a precisão das respostas retornadas.", + "EnterAQuestionInTheTextBox": "Digite uma pergunta na caixa de texto e clique no botão Enviar.", + "TheBestMatchedAnswerFromTheBotIsReturned": "A melhor resposta do bot é retornada como resposta.", + "SelectInspectForMoreDetailsOnThatResponse": "Selecione Inspecionar para obter mais detalhes sobre essa resposta.", + "TheTrainBotSlideOutPanelAppears": " O painel deslizante do bot Trem é exibido.", + "YouCanAddANewAnswer": "Você pode adicionar uma nova resposta se alguma das respostas existentes que foram correspondidas estiver incorreta ou a resposta não existir no bot (nenhuma boa correspondência encontrada).", + "EnterTheNewAnswerToCurrentQuestion": "Insira a nova resposta para a pergunta atual na caixa de texto do painel Trem bot e pressione Adicionar resposta para adicioná-la.", + "TypeAddYourQuestionHere": "Digite/Adicione suas perguntas aqui separadas por uma nova linha", + "SearchForAnswersInBots": "Pesquisar respostas em Bots", + "AnswersFound": "Respostas encontradas", + "FoundIn": "encontrado em", + "ToThisAnswer": "para esta resposta", + "At": "no", + "at": "no", + "CurrentAnswers": "Respostas atuais", + "NewAnswer": "Nova resposta", + "UploadAnswersFromCsv": "Carregar respostas de CSV", + "UploadFromCsv": "Carregar de CSV", + "ExportAnswersToCsv": "Exportar respostas para CSV", + "ExportToCsv": "Exportar para CSV", + "Close": "Fechar", + "Period": "Período", + "SubscriptionCreated": "Assinatura criada", + "SubscriptionRenewed": "Assinatura renovada", + "ForThePlan": "para o plano", + "Invoice": "Fatura", + "Event": "Evento", + "ViewInvoice": "Ver fatura", + "DownloadInvoice": "Baixe o invoice", + "CancelSubscription": "Cancelar assinatura", + "DoYouReallyWantToCancelYourSubscription": "Você realmente deseja cancelar sua assinatura?", + "OnceYouCancelTheSubscription": "Depois de cancelar a assinatura, sua conta será rebaixada para Gratuita e você não poderá acessar nossos {{projectprofile}} recursos", + "YouCurrentlyAreUsing": "Você está usando atualmente", + "Of": "de", + "ActiveOperatorSeatsInThe": "assentos ativos no", + "GetMore": "Pegue mais", + "AvailableWithTheProPlan": "Disponível com o plano Pro ou o plano Enterprise", + "BoostCustomerEngagementThroughTriggers": "Aumente o envolvimento do cliente por meio de gatilhos. Envie a mensagem certa no momento certo para as pessoas certas.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Atualize sua conta para acompanhar o que os agentes estão fazendo!", + "UpgradeYourAccount": "Atualize sua conta", + "Includes": "inclui", + "EverythingIn": "tudo em", + "Unlimited": "Ilimitado", + "AgentsGroups": "Grupos de agentes", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "por assento", + "PerMonth": "por mês", + "PerYear": "por ano", + "GetProPlan": "Obter plano Pro", + "ContactUs": " Contate-Nos", + "OurMostComprehensivePlan": "Nosso plano mais abrangente, com recursos avançados e suporte dedicado", + "ProPlan": "Plano profissional", + "OrderDetails": "Detalhes do pedido", + "SubscriptionPeriod": "Período de Inscrição", + "Total": "Total", + "PayWithACard": "Pague com cartão", + "DataExportIsAvailableWithTheProPlan": "A exportação de dados está disponível com o plano Pro ou o plano Enterprise", + "UpdateYourAccounToGetThisFeature": "Atualize sua conta para obter esse recurso", + "UnlimitedChatHistory": "Histórico de bate-papo ilimitado", + "DataExport": "Exportação de dados", + "PostChatSurveys": "Postar pesquisas de bate-papo", + "WidgetUnbranding": "Desmarcação do widget", + "DedicatedAccountManager": "Gerente de contas dedicado", + "Training": "Treinamento", + "SoftwareEngineerSupport": "Suporte do engenheiro de software", + "AdvancedAnalytics": "Análise avançada", + "SubscriptionStartDate": "Data de início da assinatura", + "CurrentInvoiceStartDate": "Data de início da fatura atual", + "CurrentInvoiceEndDate": "Data de término da fatura atual", + "NumberOfAgentSeats": "Número de assentos", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "assentos", + "YourCurrentPlan": "Seu plano atual", + "NextRenew": "Próxima renovação", + "Today": "hoje", + "In": "dentro", + "SubscriptionStatus": "Status de inscrição", + "day": "dia", + "month": "mês", + "year": "ano", + "PaymentDate": "Data de pagamento", + "to": "para", + "AddProject": "Adicionar um projeto", + "CreateAProject": "Criar um projeto", + "StartByEnteringTheNameOf": "Comece digitando o nome de", + "YourSite": "seu site", + "EnterTheSiteName": "Digite o nome do site", + "SiteName": "Nome do site", + "TheSiteNameIsRequested": "O nome do site é solicitado", + "InstallTiledesk": "Instalar widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Converse conosco", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Conversar com", + "IfYouAreInterested": "Você está interessado?", + "Processing": "Em processamento...", + "ProcessingNoDot": "Em processamento", + "RecentProjects": "Projetos Recentes", + "OtherProjects": "Outros projetos", + "Copied": "Copiado", + "TestWidget": "Widget de teste", + "WidgetLiveTest": "Teste ao vivo do widget", + "PresetColorCombinations": "Combinações de cores predefinidas", + "TestWidgetAllowYou": "Widget de teste permite simular visitantes, compartilhar seu widget e verificar suas configurações de design", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "Você foi convidado por", + "ToJoinTheProject": "para participar do projeto", + "AndTakeOnTheRoleOf": "e assumir o papel de", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "O convite que você está usando não é mais válido ", + "ImANewUser": "Eu sou um novo companheiro de equipe", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Após o registro, você poderá participar", + "FromTheRecentPojectPage": "na página Seus projetos", + "IAlreadyHaveAnAccount": "Eu já tenho uma conta", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Você já convidou este colega de equipe (veja os convites pendentes)", + "Awesome": "Impressionante", + "YourPaymentIsSuccessfullyDone": "Seu pagamento foi feito com sucesso", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Por favor, verifique seu e-mail, você receberá um recibo", + "HavingTrouble": "Tendo problemas", + "ContinueToHomepage": "Continuar para a página inicial", + "General": "Em geral", + "NoPayments": "Sem pagamentos", + "Agent": "Agente", + "Agents": "Agentes", + "WhatYoureMissing": "O que você está perdendo", + "OnceYourTrialHasEndedYouWillMissing": "Uma vez que o seu julgamento terminou, você perderá", + "On": "sobre", + "InstallNow": "Instale agora", + "AssigneeAgent": "Agente cessionário", + "Assignee": "Cessionário", + "WidgetTranslations": "Traduções de widgets", + "Translations": "Translations", + "Multilanguage": "Multi Idiomas", + "TranslateOrEditWidgetPhrases": "Traduza ou edite todas as frases que aparecem no widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "Se você quiser adicionar um idioma ou editar todas as frases que aparecem no widget", + "English": "Inglês", + "Italian": "Italiano", + "German": "Alemão", + "en": "Inglês", + "it": "Italiano", + "de": "Alemão", + "es": "Espanhol", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Escolha um idioma", + "Delete": "Excluir", + "NoUnservedRequests": "Nenhuma conversa não atribuída", + "NoServedRequests": "Nenhuma conversa atribuída", + "NoRequests": "Sem conversa", + "MultiLanguagePreview": "Alterar idioma de visualização", + "RequiredField": "Campo obrigatório", + "Text": "Texto", + "Alignment": "Alinhamento", + "UserRole": "Papel do usuário", + "BotType": "Tipo de bot", + "Language": "Língua", + "ReassignToDept": "Reatribuir ao departamento", + "AddTranslation": "Adicionar tradução", + "Completed": "Concluído", + "TranslationDeleted": "{{language_name}} tradução excluída", + "BotIntegration": "Integração de bot", + "ChooseBotType": "Escolha o tipo de bot", + "CreateA": "Criar um bot {{ bottype }}", + "CreateAN": "Criar um bot {{ bottype }}", + "ServiceAccountPrivateKeyFile": "Arquivo de chave privada da conta de serviço", + "DragAFileHereOr": "Arraste seu arquivo de credenciais .json aqui ou", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "Squeaky toy", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "para fazer o upload", + "CreateAnswers": "Criar respostas", + "CreateAFreeAccount": "Criar uma conta gratuita", + "CreateTicket": "Criar bilhete", + "AvailableFrom": "Available from", + "Ok": "OK", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Sujeito", + "DefaultBotLanguageInDialogflow": "Idioma de bot padrão no Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Nosso chatbot de NLP (Natural Language Processing) nativo, fácil e poderoso", + "ResolutionBotDescription": "Automatize as respostas às suas perguntas comuns para soluções instantâneas e clientes mais felizes", + "UseDialogflowToTrainYourBot...": "Use o Dialogflow para treinar seu bot com nossa integração nativa e inovadora do Dialogflow", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Tutorial de primeiros passos", + "AnIdentityBotRepresents": "Um bot de identidade representa um perfil virtual usado para mensagens automáticas enviadas pelo sistema (por exemplo, envio de mensagens em gatilhos)", + "DialogflowKnowledgeBaseID": "ID da base de conhecimento do Dialogflow", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Preencha o campo somente se desejar usar o", + "DialogflowKnowledgeBaseFeature": "Recurso de base de conhecimento do Dialogflow", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Aqui está o tutorial.", + "FiletypeNotSupported": "tipo de arquivo não suportado", + "ChatLimit": "Limite de bate-papo", + "SuccessfullyUpdated": "Atualizado com sucesso", + "AnErrorOccurredWhileUpdating": "Ocorreu um erro ao atualizar", + "NotificationNothingToSave": "Nada para salvar", + "GoToRequest": "Ir para a conversa", + "Busy": "ocupado", + "Company": "Companhia", + "Address": "Endereço", + "StreetAddress": "Endereço", + "Street": "Street", + "City": "Cidade", + "State": "Province/State", + "PostalCode": "Correio/CEP", + "Country": "País", + "PhoneNumber": "Número de telefone", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Data de início", + "ExtremeMeasures": "Medidas extremas", + "DeleteAccount": "Deletar conta", + "AreYouSureYouWantDeleteYourAccount": "Tem certeza de que deseja excluir sua conta", + "AllProjectWillBeDeleted": "Todos os ({{projects_length}}) projeto(s) criados nesta conta serão excluídos", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancele todas as assinaturas ativas antes de continuar", + "YesDeleteMyAccount": "Sim, excluir minha conta", + "OperatingSystem": "Sistema operacional", + "ThisGroupHasNoMembers": "Este grupo não tem membros", + "Description": "Descrição", + "more": "mais", + "SeeAll": "Ver todos", + "AllDepts": "Todos os departamentos", + "All": "Tudo", + "Save": "Salve ", + "Update": "Atualizar", + "Warning": "Atenção!", + "CreationDate": "Data de criação", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "As respostas predefinidas são mensagens pré-criadas que você pode lembrar facilmente durante o bate-papo.", + "1B": "Para usá-lo, digite “/” (barra) e siga-o com uma palavra ou as primeiras letras de qualquer palavra incluída no título da resposta predeterminada.", + "1C": "Na lista retornada de respostas salvas, selecione a resposta que deseja usar.", + "2": "Se você costuma responder às mesmas perguntas dos clientes, considere salvar essas respostas como respostas predeterminadas.", + "3": "Com as respostas prontas, você digita uma vez, salva e reutiliza em chats sempre que precisar.", + "4": "Você também pode criar uma experiência mais envolvente para seus clientes usando a personalização em sua mensagem:", + "5": "1) Ao editar uma mensagem, você pode inserir um campo de personalização selecionando primeiro a área na qual deseja criar o campo.", + "6": "2) Em seguida, clique no botão ADICIONAR PERSONALIZAÇÃO ", + "7": "3) Clicar no botão ADICIONAR PERSONALIZAÇÃO fornecerá uma lista onde você pode selecionar qual valor de personalização você gostaria de adicionar à sua mensagem." + }, + "CR": "RP", + "CannedResponses": "Respostas predefinidas", + "AddResponses": "Criar resposta", + "EditResponses": "Editar resposta", + "Responses": "Respostas", + "YouHaveNotAddedAnyCannedResponses": "Você não adicionou nenhuma resposta predeterminada", + "Title": "Título", + "Message": "Mensagem", + "AddCustomization": "Adicionar personalização", + "SelectACustomizationToAddToYourMessage": "Selecione um valor de personalização para adicionar à mensagem", + "recipient_name_desc": "O primeiro nome da pessoa a quem o agente está respondendo será adicionado à mensagem.", + "recipient_lastname_desc": "O sobrenome da pessoa para quem o agente está respondendo será adicionado à mensagem.", + "recipient_email_desc": "O e-mail da pessoa a quem o agente está respondendo será adicionado à mensagem.", + "recipient_website_desc": "O site da pessoa a quem o agente está respondendo será adicionado à mensagem.", + "agent_name_desc": "O nome do agente que está respondendo será adicionado à mensagem.", + "First_name_of_recipient": "Nome do destinatário", + "Email_of_recipient": "E-mail do destinatário", + "Website_of_recipient": "Site do destinatário", + "First_name_of_agent": "Nome do agente", + "EnterCannedResponseTitle": "Insira o título da resposta predeterminada", + "WriteMsgToSendToYourVisitors": "Escreva uma mensagem de resposta pronta para enviar aos seus visitantes", + "PleaseFillOutThisField": "Por favor, preencha este campo", + "NotificationMsgs": { + "DeleteCannedResError": "Ocorreu um erro ao excluir a resposta", + "DeleteCannedResSuccess": "Resposta excluída com sucesso", + "CreateCannedResSuccess": "Resposta criada com sucesso", + "CreateCannedResError": "Ocorreu um erro ao criar a resposta", + "UpdateCannedResSuccess": "Resposta atualizada com sucesso", + "UpdateCannedResError": "Ocorreu um erro ao atualizar a resposta" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Assentos", + "UpgradePlan": "Plano de atualização", + "UpgradeYourPlan": "Atualize seu plano", + "Your": "Seu", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "irá expirar em", + "Days": "dias", + "Tomorrow": "amanhã", + "HasExpired": "expirou", + "YourSubscriptionIsActive": "Sua assinatura está ativa", + "ThePlanIsActive": "O plano está ativo", + "ThePlanHasExpired": "O plano expirou", + "AddMoreOperators": "Adicionar mais assentos", + "ContactUs": "Contate-Nos", + "PlanChange": "Mudança de plano", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contacte-nos via bate-papo e diga-nos quantos lugares pretende adicionar ao projeto", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contacte-nos por e-mail e diga-nos quantos lugares pretende adicionar ao projeto", + "TheNumberOfOperatorSeatsCannotBeLess": "O número de licenças não pode ser menor que o número de colegas de equipe em seu projeto", + "SubscriptionExpired": "A assinatura expirou", + "BillingProblem": "Problema de cobrança", + "SubscriptionPaymentProblem": "Problema no pagamento da assinatura", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Não foi possível renovar sua assinatura automaticamente", + "PleaseChatWithUs": "Por favor, converse conosco", + "PleaseContactUs": "Por favor, entre em contato conosco", + "ToUpdateYourPaymentInformation": "para atualizar suas informações de pagamento", + "YourSubscriptionToThe": "Sua assinatura para o", + "HasExpiredOn": "expirou em", + "DowngradeTo": "Rebaixar para Gratuito", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "No momento, você está usando todos os assentos", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Entre em contato conosco via bate-papo para atualizar seu plano de preços", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Entre em contato conosco por e-mail para atualizar seu plano de preços", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Sem pagamentos", + "ToEnableAllFeatures": "para habilitar todos os recursos", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "O envio automático de transcrição por e-mail não está disponível no seu plano atual" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Atualização do companheiro de equipe", + "AgentDeletion": "Exclusão de companheiro de equipe", + "AgentInvitation": "Convite de companheiro de equipe", + "NewRequest": "Nova conversa", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Perfil", + "UploadImage": "Enviar Imagem", + "Name": "Nome", + "Lastname": "Último nome", + "UserId": "ID do usuário", + "UpdateProfile": "Atualizar perfil", + "FaqKbId": "Eu ia", + "FaqKbRemoteId": "ID remoto", + "FaqKbCreatedAt": "Criado em", + "Processing": "Em processamento...", + "Completed": "Concluído", + "UserSuccessfullyUpdated": "Perfil atualizado com sucesso", + "AnErrorHasOccurred": "Ocorreu um erro ao atualizar seu perfil", + "Continue": "Continuar", + "ChangePsw": "Alterar a senha", + "PendingEmailVerification": "Verificação de e-mail pendente", + "YourAccountIsPending": "Sua conta está pendente de verificação de e-mail.", + "ClickHereToResend": "Clique aqui para reenviar o e-mail de verificação", + "BotHasBeenRemoved": "este bot foi removido", + "YourDetails": "Seus detalhes", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Tamanho de imagem preferido 128 x 128 px - Formato de imagem: .jpeg ou .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Alterar a senha", + "CurrentPsw": "Senha atual", + "NewPsw": "Nova Senha", + "Confirm": "Confirme", + "ConfirmNewPsw": "Confirme a nova senha", + "PasswordSuccessfullyChanged": "Senha mudada com sucesso", + "CurrentPasswordIsInvalid": "A senha atual é inválida", + "AnErrorHasOccurred": "Ocorreu um erro", + "PasswordMustBe": "A senha deve ter pelo menos 6 caracteres." + }, + "NotificationSettings": { + "AssignedConversations": "Conversas atribuídas", + "AssignedConversationsSubtitle": "Receba um e-mail quando uma nova conversa for atribuída a você.", + "UnassignedConversations": "Conversas não atribuídas", + "UnassignedConversationsSubtitle": "Receba um e-mail quando uma conversa não for atribuída.", + "NotificationMsgs": { + "UpdateSuccess": "Preferências atualizadas", + "UpdateError": "Ocorreu um erro ao atualizar as preferências" + } + }, + "NavBar": { + "ViewAllProjects": "Ver todos os projetos", + "UserProfile": "VER PERFIL", + "RunChatInAStandAloneTab": "Execute o bate-papo em uma guia independente", + "PendingVerification": "Verificação de e-mail pendente", + "WhenPendingEmailVerification": "Ao aguardar a verificação de e-mail, alguns recursos do sistema, como notificações por e-mail, são desabilitados", + "SomeSystemAreDisabled": "alguns recursos do sistema, como notificações por e-mail, estão desabilitados", + "AreYouSureYouWantToLogOut": "Tem certeza que deseja sair?", + "NoteThatThisWillNotChangeYourAvailability": "Observe que isso não alterará o status de sua disponibilidade.", + "AttentionIfYouDoNotWantToReceiveRequests": "Atenção, se você não quiser receber conversas, altere seu status para indisponível antes de sair", + "AttentionYouAreAvailable": "Atenção, você está disponível em", + "Projects": "projetos", + "Project": "projeto", + "IfYouDoNotWantToReceiveRequests": "Se você não quiser receber conversas, altere seu status para indisponível antes de sair", + "OpenTheChat": "Abra o bate-papo para ativar as notificações!", + "ToManageTheMessages": "para gerenciar as mensagens e ativar as notificações via push", + "OpenTheChatToActivateNotifications": "Abra o bate-papo para gerenciar as mensagens e ativar as notificações via push", + "ClickHere": "Clique aqui", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Sair" + }, + "SideBar": { + "ViewAllProjects": "Ver todos os projetos", + "UserProfile": "VER PERFIL", + "UserProfile2": "VEJA SEU PERFIL" + }, + "ProjectsPage": { + "Welcome": "Bem vinda", + "BuildYourCustomer_1": "Crie seu suporte ao cliente com bots inteligentes", + "BuildYourCustomer_2": "e uma plataforma multicanal.", + "AddProject": "Adicionar projeto", + "ModalAddAProject": "Adicionar um projeto", + "ModalAddAProjectLabel": "Digite o nome do seu projeto, por exemplo, o nome do seu site", + "ModalMustBeAtLeast": "Deve ter pelo menos 4 caracteres", + "ModalPlaceHolder": "Nome do Projeto", + "ModalCreateProjectBtn": "Criar projeto", + "UserProfile": "VER PERFIL", + "modalCreateProject": "Criar projeto", + "Processing": "Em processamento...", + "Completed": "Concluído", + "YourNewProjectIsReady": "Seu novo projeto está pronto", + "YourNewProject": "Seu novo projeto", + "IsReady": "está pronto", + "Continue": "Continuar" + }, + "ProjectEditPage": { + "YourProject": "Seu projecto", + "YourPlan": "Seu plano", + "ProjectName": "Nome do Projeto", + "ProjectId": "ID do projeto", + "TranscriptByEmail": "Enviar transcrição automática por e-mail", + "AutoSendTranscriptByEmail": "Ao final de cada chat, envie automaticamente a transcrição por e-mail para o solicitante", + "AutoSend": "Envio automático", + "Generate": "Gerar", + "UpdateProject": "Atualizar projeto", + "Update": "Atualizar", + "Copy": "Cópia", + "DeleteProject": "Excluir projeto", + "TheProjectWillBeDeleted": "O projeto será excluído", + "TheProject": "O projeto", + "WillBeDeleted": "será deletado", + "ToDeleteTheProject": "Para excluir o projeto, insira o ID do projeto", + "VisitorAuthentication": "Autenticação do visitante", + "Webhook": "Webhook", + "ManageWebhook": "Gerenciar Webhook", + "EnableWebhook": "Gerenciar assinaturas de webhook", + "GoToWebhookConsole": "Vamos para", + "Authentication": "Desenvolvedor", + "EnableVisitorAuthentication": "Ativar autenticação de visitante", + "GenerateSharedSecret": "Gerar segredo compartilhado", + "NoteThatWillBeSubscribed": "Observe que, ao gerar um novo segredo compartilhado, o anterior será substituído", + "NoteThatWillBeDisplayedOnce": "Observe que este segredo compartilhado será exibido apenas uma vez", + "SharedSecretGenerated": "Segredo compartilhado gerado", + "ThisIsYourSharedSecret": "Este é o seu segredo compartilhado", + "ProjectPlan": "Plano", + "Your": "Sua", + "Payments": "Pagamentos", + "Account": "Conta", + "Subscription": "Subscription", + "SeePayments": "Ver Pagamentos", + "Advanced": "Avançado", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Limite de bate-papo", + "AutomaticAssignment": "Atribuição automática", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Máximo de bate-papos", + "LimitChatsNumber": "Limite o número de chats simultâneos que cada agente pode receber de uma vez", + "ItLimitChatsNumber": "Limita o número de chats simultâneos que cada agente pode ter de uma vez", + "ThisChatLimitWillAppliedToAllAgents": "Este limite de chat será aplicado a todos os agentes.", + "YouCanSpecifyAgentsIndividualChatLimit": "Você pode especificar o limite de bate-papo simultâneo individual dos agentes: selecione um colega de equipe para editar em Configurações > Colegas de equipe e grupos e, em seu perfil, insira um valor no campo Limite de bate-papo.", + "Reassignment": "Reatribuição", + "ReassignChatIf": "Reatribuir o bate-papo se o agente não atender ao bate-papo atribuído em um período de tempo especificado", + "ItReassignChatIf": "Ele reatribui o bate-papo se o agente não atender ao bate-papo atribuído dentro de um período de tempo especificado", + "TheChatWillBeBetweenTheUnassigned": "Se nenhum agente responder ao chat atribuído, o chat será listado como não atribuído", + "ReassignmentTimeout": "Tempo limite de reatribuição", + "TimeWithNoResponse": "Tempo (em segundos) sem resposta antes de um chat ser atribuído a outro agente", + "CustomizeEmailTemplate": "Personalize o modelo de e-mail de notificação", + "CustomizeEmailTemplateSubTitle": "Personalize o conteúdo dos e-mails enviados aos colegas de equipe", + "CustomizeEmailTemplateBtn": "Personalizar e-mails", + "SeeThePreviewOfTheEmail": "Veja a pré-visualização do e-mail clicando no botão ver pré-visualização", + "SeePreview": "Ver visualização", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Desculpe, este recurso está disponível apenas com o plano Enterprise", + "SMTPSettings": "Configurações de SMTP", + "SMTPSettingsSubTitle": "Defina as configurações de SMTP", + "ManageSMTPSettings": "Gerenciar configurações de SMTP", + "HostName": "Nome de anfitrião", + "Port": "Número da porta", + "SenderAddress": "Endereço do remetente", + "SMTPAuthenticationAndSecurity": "Autenticação e segurança", + "UserName": "Nome do usuário", + "ConnectionSecurity": "Segurança da conexão", + "SendSMPTTestEmail": "Enviar e-mail de teste", + "SMTPConfigurationUpdatedSuccessfully": "Configuração SMTP atualizada com sucesso", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "Ocorreu um erro ao atualizar a configuração SMTP", + "NotificationMsgs": { + "UpdateProjectSuccess": "Projeto atualizado com sucesso", + "UpdateProjectError": "Ocorreu um erro ao atualizar o projeto", + "DeleteProjectSuccess": "Projeto excluído com sucesso", + "DeleteProjectError": "Ocorreu um erro ao excluir o projeto", + "TheProjectHasBeenDeleted": "o projeto foi deletado" + }, + "theMinimumAllowedIs_1": "o mínimo permitido é 1", + "theMaximumAllowedIs_10000000": "o máximo permitido é 10.000.000", + "ChatsReassigned": "Bate-papos reatribuídos", + "AutomaticUnavailableStatus": "Status indisponível automático", + "SetAnAgentStatusToUnavailable": "Defina o status de um agente como indisponível se ele tiver um número consecutivo de chats reatribuídos", + "ItSetAnAgentStatusToUnavailable": "Ele define o status de um agente como indisponível se ele tiver um número consecutivo de chats reatribuídos", + "NumberOfChatsReassignedBefore": "Número de chats reatribuídos antes que o status do agente seja alterado", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "Para começar a configurar seu Widget!", + "WidgetSubtitle1": "Instale e personalize o widget", + "WidgetSubtitle2": "o widget de bate-papo em seu site", + "VisitorsSubtitle1": "Veja a lista de todos os seus visitantes da web", + "VisitorsSubtitle2": "e converse com eles", + "ChatSubtitle": "Veja o histórico de bate-papo", + "AnalyticsSubtitle": "Acompanhe os bate-papos que você tem com os clientes", + "HistorySubtitle": "Veja o chat fechado", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Configurando regras de roteamento para o 'Roteamento Padrão'", + "SettingUpTileDeskRoutingRules_2": "Configurando regras de roteamento para o 'Departamento padrão'", + "TheFollowingRules": "As regras a seguir serão ignoradas se existir pelo menos outro departamento e seu status estiver definido como 'Visível'", + "SelectABotThatWill": "Selecione um bot que responderá às conversas do visitante antes do compromisso do agente", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Selecione um bot", + "orCreateABot": "criar um novo bot", + "SelectAnExistingOne": "selecione um existente ou", + "BotOnly": "Somente bot", + "RoutingRules": "Regras de roteamento", + "SetRoutingRules": "Definir regras de roteamento para o comprometimento dos agentes", + "ErrorGroupId": "Erro: ID do grupo", + "Trashed": "destruído", + "AllUsers": "Todos os companheiros", + "UpdateRoutingRules": "Atualizar regras de roteamento", + "Processing": "Em processamento...", + "Completed": "Concluído", + "RoutingRulesSuccessfullyUpdated": "Regras de roteamento atualizadas com sucesso", + "GroupLabel": "(Grupo)" + }, + "UsersPage": { + "Invites": "Convidar companheiro de equipe", + "User": "Companheiro de equipe", + "Firstname": "Primeiro nome", + "Lastname": "Último nome", + "UserId": "ID do usuário", + "Role": "Função", + "Available": "Disponível", + "ViewProfileUser": "ver perfil", + "tootipEditUser": "Editar Perfil", + "tootipDeleteUser": "Remover membro", + "modalDeleteUser": "Remover membro", + "modalCancelInvite": "Cancelar convite", + "TheMemberWithId": "O membro com ID", + "WillBeRemoved": "será removido", + "AreYouSure": "Você tem certeza que deseja remover", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Tem certeza de que deseja revogar o convite para", + "FromTheProject": "do projeto", + "Confirm": "Confirme", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "O usuário foi convidado.", + "Continue": "Continuar", + "PendingInvitation": "Convites pendentes", + "DateOfSending": "Convite enviado", + "InvitedToBecome": "Convidado para se tornar", + "NoPendingInvitation": "Nenhum convite pendente", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Reenviar convite", + "ResendInviteSuccessNoticationMsg": "O e-mail de convite foi enviado para ", + "ResendInviteErrorNoticationMsg": "Ocorreu um erro ao enviar o e-mail ", + "CanceledInviteSuccessMsg": "Convite cancelado para ", + "CanceledInviteErrorMsg": "Ocorreu um erro ao cancelar o convite" + }, + "UserEditAddPage": { + "AddUser": "Adicionar companheiro de equipe", + "AddUserToThe": "Adicionar companheiro de equipe ao", + "Project": "projeto", + "EditUserRole": "Editar Perfil", + "UserEmail": "E-mail do colega de equipe", + "Role": "Função", + "SelectRole": "Selecione uma função", + "Invites": "Convidar", + "Update": "Atualizar", + "UserRoles": "Funções dos companheiros de equipe", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Proprietário", + "TheOwnerIs": "O proprietário é a pessoa que criou o projeto", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrador", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agente", + "AnAgentCan": "Um Agente pode usar este painel de controle para monitorar conversas de ajuda e conversar com Visitantes.", + "modalInviteUser": "Convida o companheiro de equipe", + "Processing": "Em processamento...", + "Completed": "Concluído", + "TheUserHasBeenInvited": "O usuário foi convidado.", + "Continue": "Continuar", + "NotAllowedAction": "Ação Não Permitida", + "YouCanNotInviteYourself": "Você não pode se convidar", + "YouCanNotInviteAProjectMember": "Você não pode convidar um colega de equipe já membro do projeto", + "TheEmail": "O e-mail", + "wasNotFoundNoteThat": "não foi encontrado, observe que apenas um companheiro de equipe registrado pode ser convidado", + "AnErrorHasOccurred": "Ocorreu um erro", + "EmailAddress": "Endereço de e-mail", + "NumberOfChatsAgentIsAllowedToTake": "Número de bate-papos que um colega de equipe pode participar de uma só vez" + }, + "GroupsPage": { + "Groups": "Grupos", + "AddGroup": "Adicionar grupo", + "Name": "Nome do grupo", + "CreationDate": "Data de criação", + "Members": "Membros", + "NoGroups": "Nenhum grupo", + "GroupId": "ID do grupo", + "PendingAddMembers": "adicionar membros pendentes", + "tooltipEditGroup": "Editar grupo", + "tooltipDeleteGroup": "Excluir grupo", + "DeleteGroup": "Excluir grupo", + "TheGroupWithId": "O grupo com ID", + "TheGroup": "O grupo", + "WillBeRemoved": "será deletado", + "AreYouSureDeleteGroup": "Tem certeza de que deseja excluir o grupo", + "IdGroup": "Grupo de identificação", + "UseGroupsToOrganizeSupportTeams": "Use grupos para organizar equipes de suporte", + "YouCanGroupAgents": "Você pode agrupar agentes com base em habilidades e atribuir grupos de agentes aos seus departamentos", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Adicionar grupo", + "EditGroup": "Editar grupo", + "GroupName": "Nome", + "Group_Name": "Nome do grupo", + "AddTeammatesToGroup": "Adicionar companheiros de equipe ao grupo", + "UpdateGroup": "Atualizar grupo", + "Processing": "Em processamento...", + "Completed": "Concluído", + "MemberAddedtoGroup": "Membro adicionado ao grupo", + "MembersAddedtoGroup": "Membros adicionados ao grupo", + "CreateGroup": "Criar grupo", + "UpdateGroupName": "Atualizar nome do grupo", + "GroupAttributes": "Atributos do grupo", + "GroupID": "ID do grupo", + "Members": "Membros", + "AddMembers": "Adicionar membros", + "Select": "Selecionar", + "User": "Do utilizador", + "Role": "Função", + "UserId": "ID do usuário", + "NoMembers": "Nenhum membro", + "AddMembersToTheGroup": "Adicionar membros ao grupo", + "Add": "Adicionar", + "GroupCreated1": "O grupo", + "GroupCreated2": "foi criado com sucesso", + "AddNow": "Adicionar agora membros ao grupo", + "AddLater": "Retornar à lista de grupos (adicionar mais tarde)", + "AnErrorHasOccurred": "Ocorreu um erro", + "Continue": "Continuar", + "RemoveMember": "Remover membro", + "TheMemberWithId": "O membro com ID:", + "WillBeRemoved": "será removido", + "AreYouSureRemoveMember": "Tem certeza de que deseja remover o membro selecionado do grupo" + }, + "BotsPage": { + "AddBot": "Adicionar bot", + "Name": "Nome do bot", + "RemoteId": "ID remoto", + "CreationDate": "Data de criação", + "NoBot": "Sem bot", + "BotId": "ID do bot", + "PendingAddFaqs": "pendente adicionar FAQ", + "tooltipEditBot": "Editar bot", + "tooltipDeleteBot": "Excluir bot", + "tooltipViewAddEditFaq": "Ver/adicionar/editar FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Adicionar/editar FAQ (não há perguntas frequentes relacionadas a este bot)", + "DeleteBotWithId": "Excluir bot com id:", + "AreYouSureDeleteBot": "Tem certeza de que deseja excluir este bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Tem certeza de que deseja excluir este bot e as perguntas frequentes relacionadas?", + "DeleteBot": "Excluir bot", + "TheBot": "O bot", + "TheBotWithID": "O bot com ID", + "WillBeDeleted": "será deletado", + "IfYouDeletedTheBot": "Se você excluir o bot", + "YouAlsoDeleteItsFaqs": "você também exclui todas as suas FAQ.", + "ToDeleteTheBotType": "Para excluir o bot, digite o ID do bot:", + "Processing": "Em processamento...", + "Completed": "Concluído", + "BotDeleted": "Bot excluído", + "AnErrorHasOccurred": "Ocorreu um erro", + "Continue": "Continuar", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Bot externo", + "NoUrlProvided": "Nenhum URL fornecido", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "o bot foi destruído", + "SelectAndConfigureABot": "Selecione e configure um Bot e ative-o em um departamento para usá-lo em conversas", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Logar em", + "DialogflowQuickTips_1B": "Console do Dialogflow.", + "DialogflowQuickTips_2": "Selecione seu agente no menu suspenso no painel esquerdo.", + "DialogflowQuickTips_3": "Clique no botão de configuração. Ele abrirá a página de configuração do agente.", + "DialogflowQuickTips_4": "Na guia geral, pesquise GOOGLE PROJECTS e clique no link da sua conta de serviço.", + "DialogflowQuickTips_5": "Depois de ser redirecionado para o console da CONTA DE SERVIÇO, crie uma tecla pressionando '+ CRIAR CONTA DE SERVIÇO' no menu superior, crie uma chave JSON que será baixada automaticamente.", + "DialogflowQuickTips_6": "Agora faça upload do arquivo de credenciais .json da chave.", + "DialogflowQuickTips_7": "Se você precisar de um tutorial detalhado sobre como criar um arquivo de credenciais, por favor", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Adicionar bot", + "EditBot": "Editar bot", + "BotName": "Nome", + "CreateBot": "Criar bot", + "UpdateBot": "Atualizar bot", + "UpdateBotName": "Atualizar bot", + "BotAttributes": "Atributos de bot", + "BotID": "ID do bot", + "CreationDate": "Data de criação", + "Processing": "Em processamento...", + "Completed": "Concluído", + "BotCreated": "Bot criado", + "TheBot": "O bot", + "HasBeenCreated": "foi criado com sucesso", + "AddFaqToTheBot": "Adicionar perguntas frequentes ao bot", + "ReturnToTheBotList": "Voltar para a lista de bots", + "BackToBotsList": "Lista de bots", + "AnErrorHasOccurred": "Ocorreu um erro", + "Continue": "Continuar", + "Type": "Modelo", + "Messages": "Mensagens" + }, + "FaqPage": { + "EditBOT": "Editar BOT", + "FAQsOfBOT": "Perguntas frequentes do BOT:", + "AddFaq": "Adicionar perguntas frequentes", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Carregar perguntas frequentes de CSV", + "ExportFaqsToCsv": "Exportar perguntas frequentes para CSV", + "BotQuery": "Consulta de bot", + "Question": "Pergunta", + "Answer": "Responder", + "Topic": "Tópico", + "CreationDate": "Data de criação", + "NoFAQ": "Sem perguntas frequentes", + "NoAnswer": "No answer", + "FaqId": "ID de perguntas frequentes", + "tooltipEditFaq": "Editar resposta", + "DeleteFaq": "Excluir resposta", + "TheFaqWithID": "O FAQ com Id", + "WillBeDeleted": "será deletado", + "modalDeleteFaqWithId": "Excluir FAQ com ID", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirme", + "ImportCsvFile": "Importar arquivo CSV", + "ColumnsSeparatedWith": "Colunas separadas por:", + "DelimiterOptionMustBe": "A opção do delimitador deve ter um caractere", + "ChooseFile": "Choose file", + "UploadCsv": "Carregar CSV", + "Completed": "Concluído", + "FaqsSuccessfullyUploaded": "Perguntas frequentes enviadas com sucesso", + "AnErrorOccurredDuringTheUpload": "Ocorreu um erro durante o upload", + "AnErrorOccurredWhilDeletingTheAnswer": "Ocorreu um erro ao excluir a resposta", + "AnswerSuccessfullyDeleted": "Resposta excluída com sucesso", + "Continue": "Continuar" + }, + "FaqEditAddPage": { + "AddFaq": "Adicionar resposta", + "EditFaq": "Editar resposta", + "Question": "Pergunta", + "Answer": "Responder", + "CreateFaq": "Criar resposta", + "UpdateFaq": "Atualizar resposta", + "FaqAttributes": "Atributos de resposta", + "FaqID": "ID de resposta", + "CreationDate": "Data de criação", + "TheRequestWillBeAssignedToAHumanAgent": "insira '\\agent' como a última linha na área de texto “Resposta” para mover automaticamente a conversa para um agente humano, seguindo as regras do departamento. Mais sobre transferência humana", + "DisplayTheButtonWithNameButton_1": "sintaxe do botão de exibição: Use '*' seguido por um espaço e, em seguida, o texto do botão em uma nova linha do texto de resposta. consultar exemplo", + "DisplayTheImageWithTheSpecifiedURL": "exibir a imagem com o URL especificado. consultar exemplo", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "chame o webhook externo para o ponto final especificado", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Pergunta", + "Answer": "Responder", + "EnterTheQuestion": "Digite a pergunta", + "RunTest": "Teste de corrida", + "HideScore": "Ocultar pontuação" + }, + "DepartmentsPage": { + "AddDepartment": "Adicionar departamento", + "CreationDate": "Data de criação", + "CreatedThe": "criou o", + "Status": "Status", + "Visible": "Visível", + "Hidden": "Escondido", + "NoDept": "Nenhum departamento", + "ActivatedBot": "ativado:", + "OnlyBot": "(somente bot)", + "NoBotActivated": "no AI agent", + "Group": "grupo:", + "TheGroupHasBeenTrashed": "o grupo foi descartado", + "AllUsers": "Todos os companheiros", + "DeleteDepartment": "Excluir departamento", + "DeleteDepartmentWithId": "O departamento com id:", + "WillBeDeleted": "será deletado", + "AreYouSure": "Tem certeza de que deseja excluir o departamento ", + "Confirm": "Confirme", + "tooltipDeleteDept": "Excluir departamento", + "tooltipEditDept": "Editar departamento", + "VisibleColumnTooltip": "Somente se pelo menos dois departamentos tiverem o status de visibilidade definido como 'Visível', eles serão exibidos no menu de seleção de departamentos do widget", + "DepartmentsAreAGreatWayToSeparateChats": "Os departamentos são uma ótima maneira de separar chats e colegas de equipe em grupos de suporte lógicos", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direcione os usuários para a equipe que pode responder melhor às perguntas dos usuários.", + "DeptId": "ID do departamento" + }, + "DeptsAddEditPage": { + "AddDept": "Adicionar departamento", + "EditDept": "Editar departamento", + "DeptName": "Nome do departamento", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Ativar bot", + "BotOnly": "Somente bot", + "SetRoutingRules": "Definir regras de roteamento para o comprometimento dos agentes", + "ErrorGroupId": "Erro: ID do grupo", + "AllUsers": "Todos os companheiros", + "Trashed": "destruído", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "criar um novo grupo", + "SelectAnExistingOne": "selecione um existente ou", + "CreateDept": "Criar departamento", + "UpdateDept": "Departamento de atualização", + "Description": "Descrição", + "DeptId": "ID do departamento", + "DeptBot": "Dept AI agent", + "DeptAgents": "Agentes do Departamento", + "AssignTo": "Atribuir a", + "AutomaticallyAssign": "Atribua automaticamente as conversas recebidas aos agentes online.", + "AgentsAreNotified": "Os agentes receberão chats manualmente dos não atendidos.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Departamento excluído com sucesso", + "DeleteDeptError": "Ocorreu um erro ao excluir o departamento", + "CreateDeptSuccess": "Departamento criado com sucesso", + "CreateDeptError": "Ocorreu um erro ao criar o departamento", + "UpdateDeptSuccess": "Departamento atualizado com sucesso", + "UpdateDeptError": "Ocorreu um erro ao atualizar o departamento" + } + }, + "VisitorsPage": { + "UnservedRequests": "Conversas não atribuídas", + "ServedRequests": "Conversas atribuídas", + "ActiveRequests": "Conversas ativas", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Padrão", + "Requester": "Solicitante", + "Message": "Mensagem", + "AssignedTo": "Atribuído a", + "Archive": "Arquivo", + "Resolve": "Resolve", + "tootipArchiveRequest": "Conversa fechada", + "NoVisitor": "Nenhum visitante ativo", + "ClickHereToSimulate": "Clique aqui para simular um visitante", + "SimulateVisitor": "Simular visitante", + "RequestId": "ID da conversa:", + "RequesterId": "ID do solicitante:", + "Close": "Fechar", + "Enter": "Entrar", + "Loading": "Carregando", + "ArchiveRequest": "Arquivar conversa", + "TheRequestWithId": "A conversa com id:", + "WillBeArchived": "será arquivado", + "AreYouSure": "Tem certeza de que deseja arquivar a conversa selecionada?", + "Note": "nota: as conversas fechadas são movidas para o histórico", + "Completed": "Concluído", + "RequestArchived": "Conversa arquivada", + "AnErrorHasOccurred": "Ocorreu um erro ao arquivar a conversa", + "AnErrorHasOccurredLeavingTheChat": "Ocorreu um erro ao sair do chat", + "Continue": "Continuar", + "Reassign": "Reatribuir", + "SelectTheUserToWhom": "Atribuir a conversa a outro colega de equipe", + "SelectTheDeptsToWhom": "Atribuir a conversa a outro departamento", + "ReassignRequestTo": "Reatribuir conversa a", + "ReassignRequest": "Reatribuir conversa", + "AssignRequest": "Atribuir conversa", + "AddAgent": "Adicionar companheiro de equipe", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reatribuir para:", + "AssignTo": "Atribuir a:", + "TheRequestWillBeReassignedTo": "A conversa será reatribuída a", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Sair do bate-papo", + "Leave": "Sair", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Usuário autenticado", + "ViewRequestDetails": "Ver detalhes da conversa", + "Open": "Aberto" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Mensagens da conversa", + "Messages": "Mensagens", + "RequestAttributes": "Atributos da conversa", + "RequestDetails": "Detalhes da conversa", + "Details": "Detalhes", + "Enter": "Junte-se ao bate-papo", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Abra o bate-papo", + "Loading": "Carregando", + "Archive": "Arquivo", + "Close": "Fechar", + "CloseTheRequest": "Arquivar conversa", + "ForwardTheRequest": "conversa para a frente", + "RequestClosed": "Conversa arquivada", + "InternalRequestClosed": "Ticket arquivado", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Sujeito", + "WasServedBy": "foi servido por", + "RequestUnserved": "Conversa não atribuída", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket não atribuído", + "RequestServedBy": "Conversa atribuída", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Bilhete atribuído", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "ID da conversa", + "Date": "Encontro", + "Requester": "Solicitante", + "RequesterName": "Nome do solicitante", + "RequesterId": "ID do solicitante", + "ChatFormUserName": "Nome do usuário", + "ChatFormUserEmail": "E-mail", + "DepartmentName": "Departamento", + "Rating": "Avaliação", + "RatingMessage": "Mensagem de classificação", + "DepartmentId": "ID do departamento", + "SourcePage": "Fonte", + "Agents": "Agentes", + "NoAgent": "Nenhum agente" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Etiquetas", + "Tag": "Etiqueta", + "TagName": "Nome da etiqueta", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Adicionar etiqueta", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Excluir etiqueta", + "TypeALabelAndPressEnter": "Digite uma etiqueta e pressione Enter", + "YouHaveNotAddedAnyTags": "Você não adicionou nenhuma etiquetas", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Vermelho", + "orange": "Laranja", + "yellow": "Amarelo", + "green": "Verde", + "blue": "Azul", + "violet": "Violeta" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Etiqueta criada com sucesso", + "CreateLabelError": "Ocorreu um erro ao criar a etiqueta", + "DeleteLabelSuccess": "Etiqueta excluída com sucesso", + "DeleteLabelError": "Ocorreu um erro ao excluir a etiqueta", + "UpdateLabelSuccess": "Etiqueta atualizada com sucesso", + "UpdateLabelError": "Ocorreu um erro ao atualizar a etiqueta", + "AddLabelSuccess": "Etiqueta adicionada com sucesso", + "AddLabelError": "Ocorreu um erro ao adicionar a etiqueta" + } + }, + "Notes": { + "Notes": "Notas", + "AddNote": "Adicionar nota", + "AddANote": "Adicione uma anotação ...", + "DeleteNote": "Excluir nota", + "DoYouReallyWantToCancelTheNote": "Você realmente deseja cancelar a nota", + "NotificationMsgs": { + "CreateNoteSuccess": "Nota criada com sucesso", + "CreateNoteError": "Ocorreu um erro ao criar a nota", + "DeleteNoteSuccess": "Nota excluída com sucesso", + "DeleteNoteError": "Ocorreu um erro ao excluir a nota" + } + }, + "HistoryPage": { + "Requester": "Solicitante", + "Message": "Mensagem", + "NoRequests": "Sem conversa", + "RequestId": "ID da conversa:", + "RequesterId": "ID do solicitante:", + "Close": "Fechar", + "ContainsTheWords": "Contém as palavras", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Departamento", + "AllDepts": "Todos os departamentos", + "Agent": "Agente", + "AllAgents": "Todos os agentes", + "DateRange": "Período", + "ClearSearch": "Limpar pesquisa", + "HistoryIsOnlyAvailableForThePast14Days": "O histórico só está disponível nos últimos 14 dias", + "ForUnlimitedChatHistory": "para obter histórico de bate-papo ilimitado" + }, + "Trigger": { + "Trigger": "Gatilhos", + "TriggerList": "Lista de gatilhos", + "AddTrigger": "Adicionar gatilho", + "EditTrigger": "Editar acionador", + "TriggerName": "Nome do gatilho", + "TriggerListDescription": "Descrição", + "TriggerListActivated": "Ativado", + "Return": "Retornar", + "NoTrigger": "Sem gatilho", + "Completed": "Concluído", + "Processing": "Em processamento...", + "TheTriggerHasBeenAdded": "Acionador adicionado com sucesso", + "TheTriggerHasBeenUpdated": "Acionador atualizado com sucesso", + "Continue": "Continuar", + "ModalDeleteTriggerTitle": "Excluir gatilho", + "AreYouSureDeleteTrigger": "Tem certeza de que deseja excluir o gatilho", + "ERROR_AllFieldMustBeCompleted": "ERRO! Compilar todos os campos", + "ERROR_ConditionTypeInNull": "ERRO! Escolha uma condição para ativação do gatilho ", + "ERROR_AllFieldConditionMustBeCompleted": "ERRO! Escolha todas as condições para ativação do gatilho", + "ERROR_AllActionFieldMustBeCompleted": "ERRO! Escolha uma ação a ser acionada", + "ErrorMessage": "Por favor, corrija os erros antes de salvar", + "ErrorMessageServer": "Ocorreu um erro no servidor", + "Add_Edit": { + "TriggerStatus": "Status do gatilho", + "TriggerENABLED": "Habilitado", + "TriggerDISABLED": "Desativado", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Defina o status do gatilho. Por padrão, está definido como HABILITADO", + "SetTheStatusOfTrigger": "Defina o status do gatilho.", + "ByDefaultIsSetToENABLED": "Por padrão, está definido como Ativado", + "TriggerName": "Nome", + "TriggerRequiredFieldError": "Campo obrigatório", + "Description": "Descrição", + "CustomizeTrigger": "Personalizar acionador", + "RunTrigger": "Executar gatilho", + "ResetToDefaults": "Redefinir para os padrões", + "RunTrigger_dropdownElements": { + "Placeholder": "Selecione o método de ativação", + "WhenRequestChat": "Quando um visitante solicita um chat", + "WhenMessageIsSent": "Quando uma mensagem de bate-papo é enviada", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "Quando o usuário estiver logado", + "NewEvent": "Novo evento" + }, + "CheckConditions": "Verifique as condições", + "CheckConditions_dropdownElements": { + "Placeholder": "Selecione as condições de ativação", + "CheckAllConditions": "Verifique todas as condições a seguir", + "CheckAnyConditions": "Verifique qualquer uma das seguintes condições" + }, + "ConditionPlaceholder": "Selecionar condição", + "CompileAllField_error": "Compilar todos os campos", + "PerformFollowingActions": "Execute as seguintes ações", + "ActionPlaceholder": "Selecionar ação", + "CreateTriggerButton": "Criar gatilho", + "UpdateTriggerButton": "Salvar alterações", + "CancelButton": "Cancelar", + "ConditionNotifyError": "Deve estar presente pelo menos 1 condição para ativar o gatilho", + "ActionNotifyError": "Deve estar presente pelo menos 1 ação para executar o acionador" + }, + "MessagePlaceholder": "Mensagem", + "ServerError": "Ocorreu um erro ao carregar os dados", + "DeleteServerError": "Ocorreu um erro ao excluir o gatilho", + "DeleteTriggerSuccess": "Acionador excluído com sucesso", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Informações da mensagem", + "RequestInformation": "Informações da conversa", + "VisitorInformation": "Informações do visitante", + "PageInformation": "Informações da página", + "SoftwareOfVisitor": "Software/computador do visitante", + "ChatInformation": "Informações relacionadas ao bate-papo" + }, + "label_key": { + "VisitorSearchTerm": "Mensagem de texto", + "VisitorName": "Nome de contato", + "VisitorMail": "Correio do visitante", + "VisitorDepartment": "Departamento de visitantes", + "VisitorReferrer": "Referenciador do visitante (Cliente)", + "VisitorURL": "URL da página do visitante", + "VisitorPageTitle": "Título da página do visitante", + "VisitorBrowser": "Navegador do visitante", + "VisitorPlatform": "Plataforma de visitantes", + "Department": "Departamento", + "VisitorServed": "Visitante atendido", + "VisitorFirstText": "Texto da primeira mensagem", + "VisitoruserAgent": "Agente de usuário visitante", + "VisitoruserAgentAvailable": "Número de agentes disponíveis", + "NumberOfParticipatingBot": "Número de bots participantes", + "DepartmentHasBot": "Departamento tem bot", + "OfficesAreOpen": "Os escritórios estão abertos", + "RequestStatus": "Status da conversa", + "ChannelName": "Nome do canal", + "VisitorCountryRegion": "Língua", + "VisitorCountryCode": "Código do país do visitante", + "VisitorCountryName": "Nome do país do visitante" + }, + "placeholder": { + "SelectDepartment": "Selecionar departamento", + "SelectStatus": "Selecionar status", + "SelectLanguage": "Selecione o idioma" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Informações do visitante", + "PageInformation": "Informações da página", + "SoftwareOfVisitor": "Software/computador do visitante", + "ChatInformation": "Informações relacionadas ao bate-papo", + "ChannelInformation": "Informações do canal", + "LocationVisitor": "Idioma do visitante" + }, + "label_key": { + "VisitorSearchTerm": "Mensagem de texto", + "VisitorName": "Nome do visitante", + "VisitorMail": "E-mail do visitante", + "VisitorFirstText": "Texto da primeira mensagem", + "VisitorDepartment": "Departamento de visitantes", + "VisitorReferrer": "Referenciador do visitante (Cliente)", + "VisitoruserAgent": "Agente de usuário visitante", + "VisitoruserAgentAvailable": "Número de agentes disponíveis", + "NumberOfParticipatingBot": "Número de bots participantes", + "VisitorURL": "URL da página do visitante", + "VisitorPageTitle": "Título da página do visitante", + "VisitorBrowser": "Navegador do visitante", + "VisitorPlatform": "Plataforma de visitantes", + "Department": "Departamento", + "DepartmentHasBot": "Departamento tem bot", + "OfficesAreOpen": "Os escritórios estão abertos", + "VisitorServed": "Visitante atendido", + "RequestStatus": "Status da conversa", + "ChannelName": "Nome do canal", + "VisitorCountryRegion": "Língua", + "VisitorCountryCode": "Código do país do visitante", + "VisitorCountryName": "Nome do país do visitante" + }, + "placeholder": { + "SelectDepartment": "Selecionar departamento", + "SelectStatus": "Selecionar status", + "SelectLanguage": "Selecione o idioma" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Informações do visitante", + "PageInformation": "Informações da página", + "SoftwareOfVisitor": "Software/computador do visitante", + "ChatInformation": "Informações relacionadas ao bate-papo" + }, + "label_key": { + "VisitorName": "Nome do visitante", + "VisitorLastName": "Sobrenome do visitante", + "VisitorMail": "Correio do visitante" + }, + "placeholder": { + "SelectDepartment": "Selecionar departamento", + "SelectStatus": "Selecionar status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Informações do visitante" + }, + "label_key": { + "EventName": "Nome do evento", + "EventCode": "Código do evento", + "EventSourcePage": "Página de origem" + }, + "placeholder": { + "SelectDepartment": "Selecione um departamento", + "SelectStatus": "Selecionar status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "É igual a", + "NotEqual": "Não igual", + "Contains": "Contém", + "NotContain": "Não contém", + "GreatherThan": "Maior que", + "LessThan": "Menor que", + "GreaterEqualThan": "Maior ou igual a", + "LessEqualThan": "Menos que ou igual a", + "HasOwnProperty": "Tem um bot", + "NotHasOwnProperty": "Não tem um bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Envie uma mensagem para o visitante", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Atribuir ao departamento", + "ReAssignToSameDep": "Reatribuir ao mesmo departamento", + "RequestUpdateStatus": "Altera o status da conversa", + "RequestClose": "Fechar a conversa", + "RequestReopen": "Reabra a conversa", + "RequestParticipantsJoin": "Adiciona um agente ou um bot à conversa", + "RequestParticipantsLeave": "Remover um agente ou bot da conversa", + "LaunchBot": "Iniciar bot", + "RequestCreate": "Crie uma conversa", + "AssignLabel": "Atribuir uma etiqueta", + "LaunchDeptBot": "Inicie o bot de departamento" + }, + "placeholder": { + "NameAgent": "Nome do agente", + "SelectDepartment": "Selecionar departamento", + "SelectStatus": "Selecionar status", + "SelectAgent": "Selecione agente ou bot", + "SelectBot": "Selecionar bot", + "Label": "Marcação" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copiar roteiro", + "TestThisCode": "Teste este código!", + "TestTheWidget": "Teste o widget!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Para conversar com seus visitantes, incorpore o widget em seu site.", + "CopyTheFollowingScript...": "Copie o script a seguir e insira-o na fonte HTML do seu site entre o ", + "OrAddItWith...": "ou adicione-o com", + "HereHow": "Aqui está como.", + "IncludeThePreChatForm_1": "Incluir o formulário de pré-chat", + "ActivateThePreChatForm": "Ativar o formulário de pré-chat", + "PreChatForm": "Formulário pré-chat", + "RequiresVisitorsToCompleteForm": "Requer que os visitantes preencham um formulário (nome completo e e-mail) antes de iniciar um chat", + "IncludeTheCalloutTimer_1": "Inclua o TEMPORIZADOR DE CHAMADA: ", + "MakeTheFirstStep": "Dê o primeiro passo para uma conversa convidando os visitantes para conversar", + "CalloutTimer": "Cronômetro", + "WhenDisabled": "quando desativado, a janela de bate-papo será aberta quando o usuário clicar no botão do iniciador", + "CalloutDisabled": "Frase de destaque desativada", + "OpensTheChatImmediately": "abre o Callout imediatamente", + "OpensTheChatAfter": "abre o Callout após", + "Seconds": "segundos", + "CalloutTitle": "Título", + "CustomizeTheCalloutTitle": "Personalize o título da frase de destaque", + "CalloutMsg": "Mensagem", + "CustomizeTheCalloutMsg": "Personalize a mensagem de chamada", + "WidgetAlignment": "Alinhamento de widget", + "WidgetMargin": "Margem do widget", + "BottomRight": "direito fundo", + "BottomLeft": "esquerdo fundo", + "AlignsTheWidgetToThe": "alinha o widget ao", + "OfTneWindow": "da janela", + "LearnMore": "Saiba mais sobre nossas integrações", + "Here": "aqui", + "TheWebSDKguide": "o guia do SDK da Web" + }, + "right": "direito fundo", + "left": "esquerdo fundo", + "ScriptPage": { + "EnterYourScript": "Digite seu roteiro", + "EnterYourScriptHere": "Digite seu roteiro aqui", + "Save": "Salve" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verificar e-mail", + "EmailVerificationFailed": "Falha na verificação de e-mail", + "YourEmailHasSuccess": "Seu e-mail foi verificado com sucesso", + "GoToCONSOLE": "ACESSE A CONSOLA" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Acesso não autorizado!", + "OopsYouDontHave": "Ops! Você não tem permissão para acessar esta página.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "O projeto ", + "IsSettedTo": "está definido para:", + "YouAreCurrentlyAt": "Você está atualmente em:", + "SetProjectToYourTimeZone": "Definir projeto para seu fuso horário", + "TheProjectIsAlreadySettedOnYourTZ": "o projeto já está definido no seu fuso horário", + "CurrentTimezone": "fuso horário atual", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "as conversas serão atribuídas aos agentes com base em seu status de disponibilidade", + "Day": "Dia", + "Status": "Status", + "Morning": "Primeiro intervalo", + "Afternoon": "Segundo intervalo", + "Opened": "OPEN", + "Closed": "FECHADO", + "From": "A partir de", + "To": "Para", + "UpdateHours": "Updating operating hours...", + "Processing": "Em processamento...", + "Completed": "Concluído", + "OperatingHoursSuccessfullyUpdated": "Horário de funcionamento atualizado com sucesso", + "AnErrorHasOccurred": "Ocorreu um erro ao atualizar o horário de funcionamento", + "ErrorSelectTheProjectTimezone": "Selecione o fuso horário do projeto", + "Continue": "Continuar", + "UpgradeYourAccountToSetTeamOfficeHours": "Atualize sua conta para definir o horário de expediente da equipe e informar aos visitantes quando seus agentes estão trabalhando!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Domingo", + "Monday": "Segunda-feira", + "Tuesday": "Terça-feira", + "Wednesday": "Quarta-feira", + "Thursday": "Quinta-feira", + "Friday": "Sexta-feira", + "Saturday": "Sábado", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Análise", + "HeatMapTitle": "Conversas por hora do dia", + "PanoramicaComponentTitle": "Visão geral", + "MetricsComponentTitle": "Métricas", + "Metrics": { + "Requests": "Conversas", + "Sentiment": "Opinião", + "ResponseTime": "Tempo de resposta", + "ConversationLenght": "Duração da conversa", + "Satisfaction": "Satisfação", + "Events": "Eventos" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Tempo real", + "AvgTimeTitle": "Monitoramento do Tempo Médio", + "MedianResTimeClock": "Tempo de resposta médio", + "ResponseAVGtime": "O tempo médio de resposta geral da sua equipe é ", + "ConvDurationTitle": "Monitoramento da duração da conversa", + "MedianConvClock": "Duração média da conversa", + "ResponseDurationtime": "A duração média geral da conversa da sua equipe é ", + "RequestChartTitle": "Número de últimas conversas ", + "FilterReport": "Filtrar relatório", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agente", + "FilterByDay": "Dias", + "FilterByWeek": "Semanas", + "FilterByMonth": "Meses", + "FilterBy": "Filtrar por", + "Last": "Durar", + "Milliseconds": "Milissegundos", + "Seconds": "Segundos", + "Second": "Segundo", + "Minutes": "Minutos", + "Minute": "Minuto", + "Hours": "Horas", + "Hour": "Hora", + "Days": "Dias", + "Day": "Dia", + "Month": "Mês", + "Months": "Meses", + "Year": "Ano", + "Years": "Anos", + "DataRangeRequest": "Intervalo de dados ", + "RealTimeMonitoring": "Monitoramento em tempo real", + "SentimentTitle": "Satisfação do cliente", + "SentimentHEART": "Satisfação Mediana do Cliente", + "SentimentMedianValueHEART": "A satisfação média geral do cliente da sua equipe é:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Atualize sua conta para acompanhar os bate-papos que você tem com os clientes", + "DailyMedianResponseTime": "Último tempo médio de resposta diário", + "DailyConvDurationTime": "Duração média diária da conversa no último", + "VisitorsComponentTitle": "Visitantes", + "Visitors": { + "NumberOfVisitors": "Número de visitantes únicos", + "VisitorsChartTitle": "Número de visitantes únicos por último " + }, + "MessagesComponentTitle": "Mensagens", + "Messages": { + "MessagesChartTitle": "Número de últimas mensagens", + "NumberOfMessages": "Número de mensagens", + "NoMessagesValue": "Sua equipe ainda não recebeu nenhuma mensagem" + }, + "SatisfactionComponentTitle": "Monitoramento de satisfação", + "Satisfaction": { + "SatisfactionStar": "Satisfação Média", + "StatisfactionValueLabel": "A classificação média da sua equipe é ", + "NoSatisfactionValue": "Sua equipe ainda não recebeu nenhuma classificação.", + "DailySatisfactionTrend": "Tendência diária da satisfação do último" + }, + "Events": { + "EventsMonitoring": "Monitoramento de eventos", + "EventsChartTitle": "Número de últimos eventos", + "AllEvents": "Todos os eventos" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "a conversa será excluída permanentemente", + "SelectedRequestsWillBePermanentlyDeleted": "as conversas selecionadas serão excluídas permanentemente", + "Done": "Feito!", + "TheRequestWasSuccessfullyDeleted": "a conversa foi excluída com sucesso", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversas foram excluídas com sucesso", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversas foram excluídas com sucesso\n\nAtenção, {{ num_conv_exc}} conversas não foram excluídas", + "ErrorDeleting": "Erro ao excluir!", + "PleaseTryAgain": "Por favor, tente novamente" + }, + "MoveToTrash": "Mover para lixeira", + "_Active": "ativo", + "TrashContacts": "Contatos da lixeira", + "inTheTrash": "no lixo", + "CloseTrash": "Fechar lixeira", + "SearchInTrash": "Pesquisar na lixeira", + "Done": "Feito", + "TheContactWillBePermanentlyDeleted": "o contato será excluído permanentemente", + "ErrorDeleting": "Erro ao excluir!", + "PleaseTryAgain": "Por favor, tente novamente", + "TheContactWasSuccessfullyDeleted": "o contato foi excluído com sucesso", + "YouCannotDeleteThisContact": "Você não pode excluir este contato porque há conversas associadas a ele", + "MoveTheContactToTheTrash": "Mover o contato {{ contactname }} para a lixeira?", + "MoveTheContactToTheTrashNoName": "Mover o contato para a lixeira?", + "TheContactHasBeenMovedToTheTrash": "O contato foi movido para a lixeira", + "TheRequestHasBeenMovedToHistory": "a conversa foi movida para o histórico", + "AnErrorHasOccurredArchivingTheRequest": "Ocorreu um erro ao arquivar a conversa", + "RestoreContact": "restaurar contato", + "NoProjects": "Nenhum projeto", + "RelatedKnowledgeBase": "Base de conhecimento relacionada", + "LoadBrandError": "Ocorreu um erro ao fazer o upload da sua marca. Erro de código:", + "OperatingHoursAreEnabled": "O horário de funcionamento está ativado", + "OperatingHoursAreDisabled": "O horário de funcionamento está desativado", + "HumanAgentsOnly": "Apenas agentes humanos", + "BotsOnly": "Somente bots", + "AnErrorOccurredWhileSendingTheEmail": "Ocorreu um erro ao enviar o e-mail", + "UserNotFound": "Usuário não encontrado", + "SystemTrigger": "Acionador do sistema", + "CustomTrigger": "Acionador personalizado", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "O tamanho ideal da imagem é 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "Um PNG ou GIF com fundo transparente funciona melhor", + "HowWorks": "Como {{ helpdoc }} funciona", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "esta página exibe um máximo de 100 conversas em tempo real. Para ver todas as conversas ou para uma pesquisa mais avançada clique aqui.", + "AllConversations": "Todas as conversas", + "FilterFor": "Filtrar por", + "NotInRealTime": "não em tempo real", + "ResetFilters": "Redefinir filtros", + "AppliedFilters": "Filtros aplicados", + "Ticket": "Solicitação interna", + "EnableDisable": "Habilitar desabilitar", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Adicionar assinatura", + "Subscriptions": "Assinaturas", + "NoWebhookSubscriptions": "Não há assinaturas de webhook", + "CreateSubscription": "Criar assinatura", + "UpdateSubscription": "Atualizar assinatura", + "RequiredFiled": "*Campo obrigatório", + "SelectEvent": "Selecionar evento", + "SharedSecretGenerated": "Segredo do webhook gerado", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Este é o seu segredo compartilhado", + "Copy": "Cópia", + "NoteThatWillBeDisplayedOnce": "Observe que este segredo compartilhado será exibido apenas uma vez", + "ConfirmSubscriptionDeleteTitle": "Excluir assinatura", + "ConfirmSubscriptionDeleteBody": "Tem certeza de que deseja cancelar a inscrição? Esta ação é irreversível.", + "ConfirmButton": "Confirme", + "CancelButton": "Cancelar", + "MoreInfoWebhook": "Para obter mais informações sobre o Webhook, visite ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Ocorreu um erro ao excluir a assinatura", + "DeleteSubscriptionSuccess": "Assinatura excluída com sucesso", + "CreateSubscriptionSuccess": "Assinatura criada com sucesso", + "CreateSubscriptionError": "Ocorreu um erro ao criar a assinatura", + "UpdateSubscriptionSuccess": "Assinatura atualizada com sucesso", + "UpdateSubscriptionError": "Ocorreu um erro ao atualizar a assinatura", + "ShowSecretError": "Ocorreu um erro durante a geração do segredo" + } + }, + "SoundEnabled": "Som ativado", + "SoundDisabled": "Som desativado", + "NumberOfRequestsAssignedToMe": "Número de conversas atribuídas a mim", + "NumberOfUnservedRequests": "Número de conversas não atribuídas", + "User": "Do utilizador", + "ProjectSelected": "Projeto selecionado", + "GoToNotRealTimeRequests": "vá para a página de conversas não em tempo real", + "FilterBy": "Filtrar por", + "ConversationStatus": "Status da conversa", + "IntroGreetings": "Saudações de introdução", + "ReplyTimeMsg": "Tempo de resposta", + "SayHowSoonYourTeamUsuallyReplies": "Diga em quanto tempo sua equipe costuma responder", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Esta mensagem aparecerá quando o tempo médio de resposta da equipe estiver indisponível nas últimas 4 horas", + "DynamicallySharingAverageResponseTime": "Dinamicamente, compartilhando o tempo médio de resposta da equipe", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Seus contatos verão esta mensagem se o tempo médio de resposta da equipe não estiver disponível", + "ConfigureWidget": "Configurar widget", + "WidgetAppearanceAndDefaultLanguage": "Aparência do widget e idioma padrão", + "AlwaysWithTheFollowingMessage": "Sempre com a seguinte mensagem", + "ReadyThemes": "Temas prontos", + "CustomColors": "Cores personalizadas", + "HeaderLogo": "Logotipo do cabeçalho", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Saudações de boas-vindas", + "OnlineOfflineGreetings": "Saudações on-line/off-line", + "WidgetPreviewIsDisplayedIn": "A visualização do widget e as seguintes frases são exibidas atualmente em", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Altere a visualização na seção Multi Idiomas para personalizar em outro idioma", + "ChangePreviewIn": "Altere a visualização no", + "MultilanguageSection": "Seção multilíngue", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "para personalizar em outro idioma", + "ViewServedRequestsMap": "Ver no mapa", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Personalize a experiência", + "WidgetSetUp": "Configuração de widget", + "AverageReplyTimeIsCalculatedOverLastFourHours": "O tempo médio de resposta é calculado nas últimas quatro horas de conversas", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Se você não conversou nas últimas quatro horas, informaremos aos usuários que você responde", + "AverageReplyTimeAvailable": "Tempo médio de resposta disponível", + "AverageReplyTimeNotAvailable": "Tempo médio de resposta não disponível", + "ReplyTimePlaceholder": "Marcador de tempo de resposta", + "LearnAboutAdvancedWidgetConfiguration": "Saiba mais sobre a configuração avançada de widgets", + "AddChatToYourWebsite": "Adicionar bate-papo ao seu site", + "ChooseHowYouLikeToGetSetUp": "Escolha como você gostaria de configurar", + "WithJavascriptCode": "Com código javascript", + "WithGoogleTagManager": "Instalar com o Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "O Google Tag Manager é a maneira mais fácil de instalar o Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "mas observe que o AdBlocker pode bloquear o Google Tag Manager e o Google Analytics, portanto, use-o com cuidado", + "StartByCopyingTheFollowingScript": "Comece copiando o seguinte script", + "OnceYouHaveCompletedYourChanges": "Depois de concluir suas alterações, abra seu site", + "YourWidgetShouldAppearInTheBottomRightCorner": "Seu Widget deve aparecer no canto inferior direito", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "siga estas instruções", + "OpenYourWebsite": "Abra seu site", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Tornar padrão", + "CurrentlyDisplayedInThePreview": "Atualmente exibido na visualização", + "CurrentlySelected": "Atualmente selecionado", + "Preview": "Visualizar", + "SelectAPreview": "Selecione uma visualização", + "NoDefaultLanguageIsSetUp": "Nenhum idioma padrão está configurado", + "NoDefaultLanguage": { + "Warning": "Atenção!", + "NoLanguagesAreSetUp": "Nenhum idioma está configurado", + "NoDefaultLanguageIsSetUp": "Nenhum idioma padrão está configurado", + "GoToMultilanguagePage": "Ir para a página multilíngue", + "SetYourDefaultLanguageInTheMultilanguageSection": "Defina seu idioma padrão na seção Multi línguas", + "GoToMultilanguageSection": "Vá para a seção Multi línguas", + "toAddLanguagesToYourProject": "para adicionar idiomas ao seu projeto", + "Cancel": "Cancelar" + }, + "ViewChatbot": "Ver chatbot", + "ViewChatbots": "Ver chatbots", + "AddYourFirstChatbot": "Adicione seu primeiro chatbot", + "AddChatbot": "Adicionar um chatbot", + "Hide": "Esconder", + "OperatingHoursDisabled": "Horário de funcionamento desativado", + "OperatingHoursEnabled": "Horário de funcionamento ativado", + "AdjustOperatingHours": "Ajuste o horário de funcionamento", + "TotalLeadsAcquired": "Total de contatos adquiridos", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Ir para lista de contatos", + "Last30DaysMessages": "Mensagens dos últimos 30 dias", + "Last30DaysConversations": "Conversas dos últimos 30 dias", + "Last7DaysConversations": "Conversas dos últimos 7 dias", + "Last30DaysVisitors": "Visitantes únicos nos últimos 30 dias", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Últimos 30 dias de eventos", + "Last30DaysConversationsHandledByBots": "Conversas dos últimos 30 dias tratadas por bots", + "Last30DaysConversationsHandledByBotsPercentage": "Porcentagem de conversas nos últimos 30 dias tratadas por bots", + "FilterReportInAnalytics": "Filtrar relatório na análise", + "VisitorsOnYourPageInTheLast7Days": "Visitantes únicos em sua página nos últimos 7 dias", + "TakeAShortcut": "Pegue um atalho", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Vá direto para as configurações mais populares no Painel", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Envolva e retenha mais clientes com aplicativos e integrações", + "EngageMoreCustomersWithAppsAndIntegrations": "Envolva mais clientes com aplicativos e integrações", + "ReadManageAssignAndReplyToCustomerConversations": "Leia, gerencie, atribua e responda às conversas dos clientes", + "Integrations": "Integrações", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Ver companheiros de equipe", + "AddNewTeammate": "Adicionar novo companheiro de equipe", + "InviteYourFirstTeammate": "Convide seu primeiro companheiro de equipe", + "Enabled": "Habilitado", + "Disabled": "Desativado", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "O roteamento padrão está desabilitado porque existe pelo menos um outro departamento e seu status é definido como 'Visível'", + "TheDefaulDeptIsDisabledBecause_2": "O Departamento Padrão está desabilitado porque existe pelo menos um outro departamento e seu status está definido como 'Visível'", + "TheDefaulDeptIsEnabledBecause": "O Roteamento Padrão está habilitado porque nenhum outro departamento está 'Visível'", + "TheDefaulDeptIsEnabledBecause_2": "O Departamento Padrão e suas regras de roteamento estão habilitados porque nenhum outro departamento está 'Visível'", + "WidgetDefaultLanguage": "Idioma padrão do widget", + "WidgetStyle": "Estilo do widget", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Esta etapa do assistente orienta você pela configuração básica. Você pode alterar o estilo do widget, o idioma padrão e muito mais a qualquer momento por meio das configurações do widget", + "DeptQuickTips_1": "Os departamentos são as várias divisões de negócios dentro de sua organização.", + "DeptQuickTips_2": "Cada departamento pode ter seus próprios agentes, chatbot e regras de roteamento; isso permite que você personalize um processo de suporte independente de seus outros departamentos.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "Este departamento não pode ser excluído, mas sempre pode ser modificado.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "Se houver mais de um departamento, mas apenas um tiver o status de visibilidade definido como 'Visível', as solicitações do visitante serão roteadas implicitamente de acordo com as regras deste departamento (ainda é possível encaminhar solicitações via API para departamentos 'Não Visível')", + "DeptQuickTips_8": "Se pelo menos dois departamentos tiverem o status de visibilidade definido como 'Visível', os visitantes poderão escolher para qual departamento encaminhar as solicitações por meio do menu de seleção de widget apropriado.", + "Edit": "Edit", + "IsSetToVisible": "está definido como visível", + "IsSetToNotVisible": "está definido como não visível", + "LatestUpdates": "Ultimas atualizações", + "ReadMoreOnOurBlog": "Leia mais em nosso blog", + "WhatsNew": "O que há de novo", + "ReadLatestUpdatesOnOurBlog": "Leia as últimas atualizações em nosso blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Você está prestes a ingressar neste bate-papo já atribuído a", + "SmartAssign": "Atribuição inteligente", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Tem certeza?", + "YouHaveUnsavedChanges": "Você tem alterações não salvas. Pressione OK e salve essas alterações ou Cancelar para voltar e perder essas alterações.", + "Cancel": "Cancelar", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Tem certeza de que deseja sair desta página sem salvar?" + }, + "GroupName": "Nome do grupo", + "Suggested": "sugerido", + "GroupWithThisNameAlreadyExists": "Já existe um grupo com este nome", + "EnterTheGroupName": "Digite o nome do grupo (geralmente o mesmo que o nome do departamento)", + "TheNewGroupCreatedCanAlso": "O novo grupo criado também pode ser atribuído a qualquer outro departamento", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversas nos últimos 30 dias", + "TotalConversations": "Total de conversas", + "FilterConversations": "Filtrar conversas", + "HereHowCreateABot": "Veja como configurar seu primeiro chatbot", + "HereHowConnectYourDialogflowAgents": "Veja como conectar seu agente do Dialogflow", + "ConnectToYourDialogflowAgent": "Conecte-se ao seu agente do Dialogflow", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Siga este guia para descobrir como criar este arquivo", + "DoYouWantToSendImagesVideosButtonsAndMore": "Quer enviar Imagens, Vídeos, Botões e muito mais?", + "FollowTheMicrolanguageGuide": "Siga o guia de Microlinguagem", + "Handoff": "Não interferir", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Deseja transferir para o agente humano durante uma conversa de chatbot?", + "SimplyReplyAgentOnTheLastResponseLine": "Basta responder '\\agent' na última linha de resposta", + "HereHowToHandoffToTheHumanAgent": "Veja como transferir para o agente humano", + "MessageChannel": "Canal", + "AdvancedSearch": "Busca Avançada", + "Refresh": "Atualizar", + "AllConversationsaveBeenArchived": "Todas as conversas foram arquivadas", + "AddUser": "Adicionar usuário", + "SelectRequester": "Selecionar solicitante", + "AddRequester": "Adicionar solicitante", + "SelectAssignee": "Selecionar responsável", + "GoToTheRequestDetails": "Acesse os detalhes da solicitação", + "CreateNewRequester": "Criar novo solicitante", + "ConversationsFound": "Conversas encontradas", + "CreateTicketOnJira": "Criar bilhete no Jira", + "TicketType": "Tipo de Bilhete", + "SelectTicketType": "Selecione o tipo de bilhete", + "CreateJiraTicket": "Criar bilhete", + "NameIsRequired": "O nome é obrigatório", + "NewRequesterCreatedSuccessfully": "Novo solicitante criado com sucesso", + "ViewRequesterDetails": "Ver detalhes do solicitante", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Apenas colegas de equipe com a função de proprietário podem gerenciar o plano da conta", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Saiba mais sobre as funções padrão", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Ative bots para novas conversas", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Ativar bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Selecionar departamento", + "Ignore": "Ignorar", + "ActivateFor": "Ativar para", + "ActivateForBot": "Ativar bot para", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "Nenhum departamento está associado a este bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Insira o URL do webhook", + "IntentName": "Nome da intenção", + "EnterIntentName": "Insira o nome da intenção", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Estilo avançado do chatbot: botões", + "StylingYourChatbotReplies": "Estilizando suas respostas de chatbot", + "WebhookmentUrlMustBeAHttpsUrl": "O URL do webhook deve ser um URL https ou http", + "WebhookmentUrlMustBeAValidUrl": "O URL do webhook deve ser um URL válido", + "EnableWebhookCallForThisIntent": "Ativar chamada de webhook para esta intenção", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "A resposta com o nome da intenção {{ intent_name }} já existe", + "HowToGenerateDialogflowGoogleCredentialsFile": "Como gerar o arquivo de credenciais do Dialogflow Google", + "MicrolanguageGuide": "Guia de microlinguagem", + "HowHandlingImagesVideosButtonsAndMore": "Como lidar com imagens, vídeos, botões e muito mais", + "TheRequestWillBeReassignedToTheAgent": "A conversa será reatribuída ao agente", + "Type": "Modelo", + "ThisChatHasBeenAbandonedBy": "Este bate-papo foi abandonado por", + "theLastOneWhoLeft": "o último que saiu", + "AdjustSmartAssignment": "Ajustar atribuição inteligente", + "ChatReassignmentIsEnabled": "Reatribuição de bate-papo ativada", + "ChatReassignmentIsDisabled": "Reatribuição de bate-papo desativada", + "ReassignmentIsEnabled": "Reatribuição ativada", + "ReassignmentIsDisabled": "Reatribuição desativada", + "ChatLimitEnabled": "Limite de bate-papo ativado", + "ChatLimitDisabled": "Limite de bate-papo desativado", + "AutomaticUnavailableeStatusEnabled": "Automático indisponível ativado", + "AutomaticUnavailableStatusDisabled": "Automático indisponível desativado", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Os usuários com a função Agente não podem gerenciar as opções avançadas do projeto", + "ThisFeatureIsAvailableWithTheProPlan": "Este recurso está disponível com o plano Pro ou o plano Enterprise", + "From": "A partir de", + "To": "Para", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Número de respostas", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Sua foto de perfil foi carregada com sucesso!", + "RemovePhoto": "Remover imagem", + "OrSelectAnExistingOneWithNoAssociatedBot": "ou selecione um existente sem bot associado", + "BotHasBeenAssociatedWithDepartment": "O bot {{bot_name}} foi associado ao departamento {{dept_name}}", + "decodedJWT": "Informações confiáveis", + "ConfigureYourFirstChatbot": "Configure seu primeiro chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Veja como estilizar suas respostas", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Veja como enviar Imagens, Vídeos e muito mais", + "YourAnswerText": "Seu texto de resposta", + "Images": "Imagens", + "ResolutionBotImagesVideosButtonsAndMore": "Bot de resolução: imagens, vídeos, botões e muito mais", + "HandoffToHumanAgents": "Transferência para agentes humanos", + "RenderAbutton": "Renderizar um botão", + "SettingUpAutomaticAssignment": "Configurando a atribuição automática", + "..................": ".........................", + "Map": "Mapa", + "EventDetails": "Detalhes do evento", + "PeriodStart": "Início do período", + "PeriodEnd": "Fim do período", + "Amount": "Montante", + "EndDate": " Data final", + "Seats": "Assentos", + "UnitAmount": "Valor unitário", + "AnErrorOccurringDuringThePayment": "Ocorreu um erro durante o pagamento", + "WidgetAPITestPage": "Página de teste da API do widget", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use a página de teste do widget para testar a API e as propriedades do widget", + "WidgetTest": "Abra a página de teste", + "AllAgents": "Todos os agentes", + "CustomizeThePreChatForm": "Personalize o formulário pré-chat", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Personalize as informações que você solicita aos clientes no formulário pré-chat removendo ou adicionando campos", + "InvalidJSON": "JSON inválido", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "E-mail não disponível", + "Project": "Projeto", + "YourProjects": "Seus projetos", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Desculpe, ocorreu o seguinte erro ao carregar a imagem:", + "SorryFileTypeNotSupported": "Desculpe, tipo de arquivo não suportado", + "PreChatFormData": "Formulário pré-chat", + "HereSomeExamples": "Aqui alguns exemplos", + "SentBy": "enviado por", + "ResolutionBotLanguage": "Língua", + "Priority": "Prioridade", + "urgent": "Urgente", + "high": "Alto", + "medium": "Médio", + "low": "Baixo", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "A prioridade da conversa foi atualizada com sucesso", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Ocorreu um erro ao atualizar a prioridade da conversa", + "Join": "Juntar", + "You_are_successfully_added_to_the_chat": "Você foi adicionado com sucesso ao bate-papo", + "ByPressingOkTheConversationWillBeAssignedToYourself": "Ao pressionar Ok a conversa será atribuída a você", + "AutoRating": "Avaliação automática", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "Ao final da conversa, é proposto automaticamente um formulário com a solicitação de avaliação da qualidade da conversa", + "ActionNotAllowed": "Ação não permitida", + "MoreInfo": "Mais informações", + "ProPlanTrial": "Plano Pro (teste)", + "PaydPlanName": "{{projectprofile}} Plano", + "assignedRequest": "Conversa atribuída", + "assignedEmailMessage": "Mensagem de e-mail atribuída", + "pooledRequest": "Conversa agrupada", + "pooledEmailMessage": "Mensagem de e-mail em pool", + "newMessage": "Nova mensagem", + "ticket": "Bilhete", + "sendTranscript": "Enviar transcrição do bate-papo", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Redefinir para os padrões", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Enviar para", + "Send": "Mandar", + "AuthenticationFailed": "Falha na autenticação, o e-mail de teste não pôde ser enviado", + "AnErrorHasOccurred": "Ocorreu um erro", + "EmailTemplateUpdatedSuccessfully": "Modelo de e-mail atualizado com sucesso", + "PinThisProjectInTheChatWindow": "Fixe este projeto na janela de bate-papo para acompanhar facilmente as conversas do projeto e alterar seu status", + "SelectAnotherProject": "Selecione outro projeto", + "DashboardLanguage": "Idioma do painel", + "AutomaticDashboardLanguage": "Automático (idioma do navegador)", + "PreferredDashboardLanguage": "Escolha o seu idioma preferido", + "PleaseSelectALanguage": "Selecione um idioma", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "É necessário selecionar um projeto para gerenciar se deseja ou não receber e-mails de notificação quando uma conversa é atribuída a você ou quando há uma nova conversa não atribuída", + "TheDashboardIsTranslatedInto": "O painel é convertido em {{language_name}}. Para alterar o idioma clique na bandeira", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "As configurações serão aplicadas após a atualização do Painel.", + "RefreshNow": "Atualize agora", + "ServedByHumans": "Servido por humanos", + "ServedByBots": "Servido por bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Tempo médio de resposta", + "AverageLengthOfConversation": "Duração média da conversa", + "New Conversation": "Nova conversa", + "Authentication Triggers": "Acionadores de autenticação", + "DailyAverage": "Média diária", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "vocês: ", + "LABEL_MSG_PUSH_START_CHAT": "Nenhuma conversa ainda", + "LABEL_MSG_START_CHAT": "Começar a conversar", + "LABEL_AVAILABLE": "acessível", + "LABEL_NOT_AVAILABLE": "não disponível", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Ainda sem mensagem aqui...", + "LABEL_TODAY": "hoje", + "LABEL_TOMORROW": "ontem", + "LABEL_LAST_ACCESS": "último acesso", + "LABEL_TO": "no", + "ARRAY_DAYS": [ + "Segunda-feira", + "Terça-feira", + "Quarta-feira", + "Quinta-feira", + "Sexta-feira", + "Sábado", + "Domingo" + ], + "LABEL_SEND": "Mandar", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Conversa de identificação", + "LABEL_CREATED_THE": "grupo criado em", + "LABEL_INFO_ATTRIBUTE": "Atributos", + "LABEL_INFO_ADVANCED": "Avançado", + "LABEL_CLIENT": "Cliente ", + "LABEL_SOURCEPAGE": "Fonte ", + "LABEL_DEPARTMENT_ID": "Código do departamento ", + "LABEL_DEPARTMENT_NAME": "Departamento ", + "requester_id": "ID do solicitante", + "projectId": "ID do projeto ", + "LABEL_NAME": "Nome do usuário ", + "LABEL_EMAIL": "E-mail ", + "LABEL_MEMBERS": "Participantes", + "LABEL_INFO_MESSAGE": "Mensagem informativa", + "LABEL_READ_BY": "Ler por", + "LABEL_STATUS_MESSAGE": "stado", + "LABEL_SENT_THE": "enviado em", + "LABEL_SENT_BY": "a partir de", + "LABEL_GUEST": "Hóspede", + "LABEL_CREATE_TICKET": "Criar um bilhete", + "LABEL_SEND_BY_EMAIL": "Enviar por email", + "LABEL_VIDEO_CHAT": "Videochamada", + "LABEL_LEAVE_GROUP": "Sair do grupo", + "LABEL_CLOSE_GROUP": "Fechar", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCELAR", + "LEAVE_ALERT_MSG": "Sair do grupo?", + "CLOSE_ALERT_MSG": "Fechar a conversa?", + "VIDEOCHAT_ALERT_MSG": "Serviço indisponível", + "CLOSING_CONVERSATION_SPINNER_MSG": "Por favor, aguarde.
Estamos encerrando a conversa", + "CONVERSATION_CLOSED_ALERT_MSG": "A conversa foi encerrada com sucesso.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Não foi possível fechar a conversa", + "LEAVING_GROUP_SPINNER_MSG": "Por favor, aguarde.
Você está saindo do grupo", + "CONVERSATION_LEFT_ALERT_MSG": "O grupo foi deixado com sucesso.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "O grupo não podia ficar", + "GREETING": "Olá, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Não há conversa no arquivo", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "vocês", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "foi adicionado a ", + "INFO_SUPPORT_USER_ADDED_VERB": "ingressou", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "o bate-papo", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Bate-papo reaberto", + "INFO_SUPPORT_CHAT_CLOSED": "Bate-papo fechado", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Uma nova solicitação de suporte foi atribuída a você", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Perfil", + "LABEL_CLOSE": "Fechadas", + "LABEL_DISCONNECT": "Desconectar", + "LABEL_NEW_CHAT": "Novo chat", + "LABEL_FORGOT_PASSWORD": "Você esqueceu sua senha?", + "LABEL_SIGNIN": "Entrar", + "LABEL_SIGNIN_TO": "Entre para", + "LABEL_SIGNIN_ERROR": "Erro de login", + "LABEL_PASSWORD": "Senha", + "LABEL_ERROR_EMAIL": "Digite um endereço de e-mail válido.", + "LABEL_ERROR_PASSWORD": "A senha deve ter pelo menos 6 caracteres.", + "LABEL_LOGIN": "Conecte-se", + "LABEL_LOGOUT": "Sair", + "LABEL_WELCOME_TO": "Bem-vindo ao", + "LABEL_SIGNUP": "Inscrever-se", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Já tem uma conta?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Não tem uma conta ainda?", + "LABEL_FORGOT_YOUR_PASSWORD": "Esqueceu sua senha?", + "LABEL_CLICK_HERE": "Clique aqui", + "LABEL_REGISTRATION": "Cadastro", + "LABEL_PLACEHOLDER_EMAIL": "Seu email", + "LABEL_PLACEHOLDER_PASSWORD": "Sua senha", + "LABEL_PLACEHOLDER_NAME": "Seu nome", + "LABEL_PLACEHOLDER_LAST_NAME": "Seu último Nome", + "LABEL_LAST_NAME": "Último nome", + "LABEL_FIELD_NOT_EMPTY": "O campo não pode ficar vazio.", + "LABEL_NEW_PASSWORD": "Gerar uma nova senha", + "LABEL_CLOSED": "Fechadas", + "LABEL_INFO": "Informações", + "ALERT_NOTIFICATION": "Atenção: o envio de notificações está desabilitado, altera as configurações do navegador para permitir o envio de notificações.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "ID externo", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Detalhes da solicitação", + "LABEL_ENTER_MSG": "Digite uma mensagem ou pressione / para respostas prontas", + "LABEL_ENTER_MSG_SHORT": "Digite uma mensagem", + "LABEL_ENTER_MSG_SHORTER": "Entrar...", + "LABEL_MSG_LOGIN_TILEDESK": "Vá para o login para começar a conversar", + "LABEL_ARCHIVED": "Arquivado", + "LABEL_INFO_CONVERSATION": "Conversa de informações", + "LABEL_INFO_USER": "Informações do usuário", + "LABEL_IS_WRITING": "digitando", + "LABEL_VERSION": "versão", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "digite sua mensagem..", + "LABEL_START_NW_CONV": "Nova conversa", + "LABEL_FIRST_MSG": "Descreva brevemente seu problema, você será contatado por um agente.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Todos os operadores estão offline no momento. De qualquer forma, você pode descrever seu problema. Ele será atribuído à equipe de suporte que responderá o mais rápido possível.", + "LABEL_SELECT_TOPIC": "Selecione um topico", + "LABEL_COMPLETE_FORM": "Preencha o formulário para iniciar uma conversa com o próximo agente disponível.", + "LABEL_FIELD_NAME": "Nome", + "LABEL_ERROR_FIELD_NAME": "Campo obrigatório (mínimo 5 caracteres).", + "LABEL_FIELD_EMAIL": "E-mail", + "LABEL_ERROR_FIELD_EMAIL": "Digite um endereço de e-mail válido.", + "LABEL_WRITING": "está escrevendo...", + "AGENT_NOT_AVAILABLE": " Desligada", + "AGENT_AVAILABLE": " Conectados", + "GUEST_LABEL": "Hóspede", + "ALL_AGENTS_OFFLINE_LABEL": "Todos os operadores estão offline no momento", + "LABEL_LOADING": "Carregando...", + "CALLOUT_TITLE_PLACEHOLDER": "Preciso de ajuda?", + "CALLOUT_MSG_PLACEHOLDER": "Clique aqui e comece a conversar conosco!", + "CUSTOMER_SATISFACTION": "Satisfação do cliente", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "sua opinião sobre nosso atendimento ao cliente", + "DOWNLOAD_TRANSCRIPT": "Baixar transcrição", + "BACK": "Costas", + "YOUR_RATING": "sua avaliação", + "WRITE_YOUR_OPINION": "Escreva sua opinião... (opcional)", + "SUBMIT": "Enviar", + "THANK_YOU_FOR_YOUR_EVALUATION": "Obrigado por sua avaliação", + "YOUR_RATING_HAS_BEEN_RECEIVED": "sua classificação foi recebida", + "ALERT_LEAVE_CHAT": "Quer sair do bate-papo?", + "YES": "sim", + "NO": "Não", + "BUTTON_CLOSE_TO_ICON": "Minimizar bate-papo", + "BUTTON_EDIT_PROFILE": "Atualizar perfil", + "RATE_CHAT": "Avaliar bate-papo", + "WELLCOME_TITLE": "Olá, bem-vindo ao Tiledesk 👋", + "WELLCOME_MSG": "Como podemos ajudar?", + "WELLCOME": "Bem vinda", + "OPTIONS": "opções", + "SOUND_OFF": "som desligado", + "SOUND_ON": "som ligado", + "LOGOUT": "sair", + "CLOSE": "fechar", + "PREV_CONVERSATIONS": "Suas conversas", + "YOU": "Você", + "SHOW_ALL_CONV": "mostre tudo", + "START_A_CONVERSATION": "Iniciar uma conversa", + "NO_CONVERSATION": "Sem conversa", + "SEE_PREVIOUS": "ver anterior", + "WAITING_TIME_FOUND": "A equipe normalmente responde em $reply_time", + "WAITING_TIME_NOT_FOUND": "A equipe responderá o mais rápido possível", + "CLOSED": "FECHADO", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Selecione um bate-papo para começar a enviar mensagens", + "FromThisAreNew": "------------------", + "Preview": "Visualizar", + "AddACaption": "Adicionar uma legenda", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Ops! Ocorreu um erro ao cancelar a assinatura das notificações", + "SIGNIN_ERROR_USER_NOT_FOUND": "Falha na autenticação. Usuário não encontrado.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Falha na autenticação. Senha incorreta.", + "Email is required": "O e-mail é obrigatório.", + "Email must be a valid email": "O e-mail deve ser um e-mail válido.", + "Password is required": "Senha requerida.", + "Password must be at least 6 characters long": "A senha deve ter pelo menos 6 caracteres.", + "UPLOAD_FILE_ERROR": "Ocorreu um erro inesperado ao carregar o arquivo", + "DROP_IMAGE_HERE_TO_SEND_IT": "Solte a imagem aqui para enviar", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Somente arquivos de imagem e texto podem ser colados", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Falha ao enviar: o formato não é compatível", + "SENT_AN_IMAGE": "enviou uma imagem", + "SENT_AN_ATTACHMENT": "enviou um anexo", + "NO_INFORMATION_AVAILABLE": "Nenhuma informação disponível", + "CONTACT_ID": "ID de contato", + "USER_ID": "ID do usuário", + "CLOSE_TOAST": "Fechar", + "WAITING_FOR_NETWORK": "Aguardando rede", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancelar", + "AreYouSure": "Tem certeza?", + "UnassignedConversations": "Conversas não atribuídas", + "NewConversations": "Novas conversas", + "UPLOAD": "Envio", + "CANNED_RESPONSES": "Respostas predefinidas", + "NO_CANNED_RESPONSES": "Nenhuma resposta predeterminada", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Não há respostas prontas disponíveis", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Para criá-los vá para o projeto (você pode clicar no nome do projeto disponível na barra lateral direita) e no item de menu 'Configurações' na barra lateral do Painel clique em 'Respostas predefinidas' e depois no botão 'Criar resposta'", + "YES_CANNED_RESPONSES": "Visualize as respostas predeterminadas clicando no botão ⚡️ ou digitando um / na área de texto, você também pode filtrar a lista digitando após o /", + "VIEW_ALL_CONVERSATIONS": "Ver todas as conversas", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Fixar um projeto", + "PINNED_PROJECT": "Projeto fixado", + "CHANGE_PINNED_PROJECT": "Alterar projeto fixado", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "alterar para disponível/indisponível", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Portuguese, Brazilian b/Portuguese, Brazilian new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Portuguese, Brazilian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Romanian b/Romanian new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Romanian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Russian b/Russian new file mode 100644 index 000000000000..3d302fdd2ead --- /dev/null +++ b/Russian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Изменить язык панели инструментов", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Товарищи по команде и Группы", + "UsersAndGroupsInitials": "Т&Г", + "RoutingAndDeptsInitials": "М&Д", + "RoutingAndDepts": "Маршрутизация и Департаменты", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Маршрутизация", + "DefaultDepartment": "Отдел по умолчанию", + "Default Department": "Отдел по умолчанию", + "Teammate": "товарищ по команде", + "Teammates": "товарищи по команде", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "Т", + "ProjectSettings_Initials": "НП", + "ProjectSettings": "Настройки Проекта", + "Groups": "Группы", + "Name": "Имя", + "Available": "доступный", + "Unavailable": "недоступен", + "Visitors": "Посетители", + "Requests": "Разговоры", + "Request": "Беседа", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "История", + "Settings": "Настройки", + "ViewOption": "View options", + "Notification": "Уведомления", + "Departments": "Департаменты", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Ресурсы", + "Hours": "Часы работы", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Имя", + "LastName": "Фамилия", + "iAgree": "Я согласен", + "IAccept": "I accept", + "TermsAndConditions": "Условия", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "и", + "SignUp": "Зарегистрироваться", + "AlreadyHaveAnAccount": "У вас уже есть аккаунт?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "У вас еще нет аккаунта?", + "Dont": "Не", + "HaveAnAccountYet": "есть аккаунт еще?", + "QuickTipsAssigned": "Назначенные чаты помогают поддерживать равномерное распределение рабочей нагрузки, особенно для больших команд.", + "QuickTipsPooled_1": "Чаты не будут назначаться агентам автоматически, вместо этого им придется вручную получать чаты от неназначенных агентов.", + "QuickTipsPooled_2": "Объединенные чаты дают агентам больше автономии, позволяя им работать в своем собственном темпе.", + "QuickTipsBot": "Выберите бота, который отвечает автоматически.", + "GroupsQuickTips1": "Используйте группы для организации групп поддержки.", + "GroupsQuickTips2": "Вы можете группировать товарищей по команде на основе навыков и назначать группы товарищей по команде своим отделам.", + "ForgotYourPassword": "Забыли Ваш пароль", + "ClickHere": "Кликните сюда", + "PswResetEmailSent": "Электронное письмо для сброса пароля отправлено", + "YouWillReceiveAnEmail": "Вы получите электронное письмо со ссылкой для сброса пароля.", + "ToRequestAPswReseTEmail": "Чтобы запросить электронное письмо для сброса пароля, введите адрес электронной почты своей учетной записи", + "RequestNewPsw": "Запросить новый пароль", + "BackToLogin": "Вернуться на страницу входа", + "First Name is required.": "Требуется имя", + "Email is required.": "Требуется электронная почта.", + "Email must be a valid email": "Электронная почта должна быть действительной", + "Email is required. Email must be a valid email": "Требуется электронная почта. Электронная почта должна быть действительной", + "Password is required.": "Необходим пароль", + "Password cannot be more than 25 characters long.": "Пароль не может быть длиннее 25 символов", + "Password must be at least 6 characters long.": "Пароль должен содержать как минимум 6 символов", + "Please accept Terms and Conditions and Privacy Policy": "Пожалуйста, примите Условия использования и Политику конфиденциальности", + "ConfirmPsw": "Подтвердите пароль", + "PswNotMatch": "Пароль не совпадает", + "ResetPsw": "Сброс пароля", + "YourPswHasBeenChanged": "Ваш пароль был изменен", + "GoToLogin": "Перейти к входу", + "GoToYourProjects": "Перейти к своим проектам", + "InvalidPswResetKey": "Неверный ключ сброса пароля", + "QuickTips": "Быстрые советы", + "Error": "Ошибка", + "Updated": "Обновлено", + "TotalActive": "Всего активных", + "Active": "Активный", + "Served": "Назначенный", + "Unserved": "Неназначенный", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Разговоры для агента", + "RequestsForDept": "Разговоры для отдела", + "NumberOfRequestsLast7Days": "Количество разговоров за последние 7 дней", + "NumberOfRequests": "Количество разговоров", + "LastMonth": "Прошлый месяц", + "Contacts": "Контакты", + "Contact": "Контакт", + "ContactId": "Идентификатор контакта", + "ContactEmail": "Почта для связи", + "Created": "Созданный", + "By": "от", + "CreatedBy": "Создан", + "NoContact": "Нет связи", + "SearchYourContacts": "Поиск в ваших контактах", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Поиск по электронной почте", + "SelectAnEmail": "Select an email", + "ClearSearch": "Очистить поиск", + "ViewDetails": "Посмотреть детали", + "ViewContactRequests": "Просмотр разговоров", + "ContactDetails": "Контактная информация", + "Department": "Oтделение", + "SelectADepartment": "Выберите отдел", + "DepartmentId": "Идентификатор отдела", + "ProjectId": "Идентификатор проекта", + "ServedBy": "Назначено", + "SentThe": "послал", + "ToTheDepartment": "в отдел", + "Cancel": "Отмена", + "SessionExipired": "Сессия истекла", + "YourSessionHasExpired": "Время сеанса истекло.", + "YouWillBeRedirectToLoginPage": "Вы будете перенаправлены на страницу входа", + "RequestsForDepartment": "Разговоры для отдела", + "SwitchTo": "переключить на", + "AllAgentsRequests": "Все разговоры агентов", + "YourRequests": "Ваши разговоры", + "Primary": "Основной цвет", + "PrimarySubtitle": "Используется в качестве цвета фона для выделения областей и кнопок", + "Secondary": "Вторичный цвет", + "SecondarySubtitle": "Применяется к тексту кнопок и других элементов на фоне основного цвета", + "MinutesAgo": "минуту назад", + "WidgetAlignmentOnYourWebsite": "Выравнивание виджета на вашем сайте:", + "BottomRight": "Нижний правый", + "BottomLeft": "Нижний левый", + "WidgetColors": "Цвета виджета", + "Colors": "Цвета", + "CustomizeTheWidgetColors": "Настройте цвета виджета, логотип, приветственные сообщения и выравнивание", + "ChooseYourWidgetColors": "Выберите цвета виджета, логотип, сообщения и многое другое!", + "Change": "Изменять", + "Customize": "Настроить", + "View": "Вид", + "AdvancedWidgetConfigurations": "Расширенные настройки виджета", + "YourConversations": "Ваши разговоры", + "NewConversation": "Новый разговор", + "WidgetAppearance": "Внешний вид виджета", + "OnlineMessage": "Онлайн-сообщение", + "OfflineMessage": "Офлайн сообщение", + "OfficeClosedMessage": "Сообщение о закрытых офисах", + "EnterTheURL": "Введите URL вашего логотипа", + "YourLogoURL": "URL вашего логотипа", + "displayLogo": "Показать логотип", + "LogoImageNotFound": "Изображение логотипа не найдено", + "WelcomeMessage": "Приветственное сообщение", + "SayHello": "Приветствуйте своих посетителей, когда они открывают чат", + "TeamIntro": "Введение команды", + "IntroduceYourTeam": "Представьте свою команду и расскажите, как вы можете помочь своему клиенту", + "EditContact": "Изменить контакт", + "UpdateContact": "Обновить контакт", + "EnterValidEmail": "Введите действительный адрес электронной почты", + "AreYouSure": "Уверены ли вы", + "YouAreAboutToDeleteTheContact": "Вы собираетесь удалить контакт", + "DeleteContact": "Удалить контакт", + "Attributes": "Атрибуты", + "UserEmail": "Электронная почта пользователя", + "ExportToCSV": "Экспорт в CSV", + "Actions": "Действия", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Владелец", + "admin": "Администратор", + "agent": "Агент", + "Greetings": "Привет", + "Callout": "Вызывать", + "openUserProfile": "Установите изображение своего профиля", + "openUserProfileDesc": "Добавление фотографии профиля повышает доверие к вашему профилю и является одним из первых впечатлений, которые вы производите на посетителей", + "openWidget": "Установите и настройте виджет", + "openWidgetDesc": "Вы можете легко настроить стиль виджета в соответствии с вашим брендом. Вы можете добавить свой собственный логотип, выбрать цвета и многое другое", + "openChat": "Откройте чат", + "openChatDesc": "Откройте чат, из которого вы можете управлять разговорами и отвечать на них", + "ChangeAvailabilitySuccessNoticationMsg": "Статус успешно обновлен", + "ChangeAvailabilityErrorNoticationMsg": "Произошла ошибка при обновлении статуса", + "RemoveProjectUserSuccessNoticationMsg": "Товарищ успешно удален", + "RemoveProjectUserErrorNoticationMsg": "Произошла ошибка при удалении товарища по команде", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Контакт успешно обновлен", + "EditContactErrorNoticationMsg": "Произошла ошибка при обновлении контакта", + "DeleteLeadSuccessNoticationMsg": "Контакт успешно удален", + "DeleteLeadErrorNoticationMsg": "Произошла ошибка при удалении контакта", + "CreateFaqSuccessNoticationMsg": "Ответ успешно создан", + "CreateFaqErrorNoticationMsg": "Произошла ошибка при создании ответа", + "UpdateFaqSuccessNoticationMsg": "Ответ успешно обновлен", + "UpdateFaqErrorNoticationMsg": "Произошла ошибка при обновлении ответа", + "TrashBotSuccessNoticationMsg": "Бот успешно удален", + "TrashBotErrorNoticationMsg": "Произошла ошибка при удалении бота", + "UpdateBotError": "Произошла ошибка при обновлении бота", + "Not a valid JSON file.": "Недействительный файл JSON", + "UpdateBotSuccess": " бот успешно обновлен", + "ArchivingRequestErrorNoticationMsg": "Произошла ошибка при архивировании разговора", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Диалог с идентификатором: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " перенесено в историю", + "CreatedGroupSuccessMsg": "Группа успешно создана", + "CreatedGroupErrorMsg": "Произошла ошибка при создании группы", + "UpdateGroupSuccessNoticationMsg": "Группа успешно обновлена", + "UpdateGroupErrorNoticationMsg": "Произошла ошибка при обновлении группы", + "RemoveGroupMemberSuccessNoticationMsg": "Участник успешно удален", + "RemoveGroupMemberErrorNoticationMsg": "Произошла ошибка при удалении участника", + "UpdateWidgetProjectSuccessNoticationMsg": "Обновлен стиль виджета чата", + "UpdateDeptGreetingsSuccessNoticationMsg": "Ваши изменения сохранены", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Онлайн-сообщение сохранено", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Офлайн-сообщение сохранено", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Сообщение о закрытии офиса сохранено", + "FaqUpdatedSuccessfullyMsg": "Часто задаваемые вопросы успешно обновлены", + "FaqUpdatedErrorMsg": "Произошла ошибка при обновлении FAQ", + "SubscriptionSuccessfullyCanceled": "Подписка успешно отменена", + "AnErrorOccurredWhileCancellingSubscription": "Произошла ошибка при отмене подписки", + "Login": "Авторизоваться", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Войти в", + "SignIn": "Войти", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Если вы хотите войти в старую версию", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Давайте настроим ваш", + "Chat": "Чат", + "download": "скачать", + "examplecsv": "пример.csv", + "NeedHelpWriteTo": "Нужна помощь? написать", + "WaitingTimeAverage": "Среднее время ожидания", + "hours": " часы, ", + "minutes": " минуты, ", + "mins": "mins", + "seconds": " секунды", + "ViewProfile": "Просмотреть профиль", + "GettingStartedWith": "Начало работы с", + "HereIsAListOfPagesAndLinks": "Вот список страниц, которые мы настоятельно рекомендуем просмотреть, прежде чем начать разговор", + "OpenTheChatToHandleTheIncomingRequests": "Откройте чат, чтобы обрабатывать входящие разговоры", + "GetTheMobileApp": "Получить мобильное приложение", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Продолжайте оказывать поддержку, когда агенты находятся в пути", + "GettingStartedForAdmin": "Начало работы для администратора", + "GettingStartedForAgents": "Начало работы для агентов", + "DeveloperDocs": "Документы для разработчиков", + "InstallWithGoogleTagManager": "Установить с помощью Диспетчера тегов Google", + "Activities": "Виды деятельности", + "Activity": "Деятельность", + "NoActivities": "Hет активности", + "LatestActivities": "Последняя активность", + "HasChanged": "изменился", + "HisStatus": "его статус", + "Status": "Статус", + "TheAvailabilityStatusOf": "статус доступности", + "AvailabilityStatus": "cтатус Доступности", + "TheRoleOf": "роль", + "Into": "в", + "HasRemoved": "удалил", + "FromTheProject": "из проекта", + "HasInvited": "пригласил", + "ToTakeOnTheRoleOf": "взять на себя роль", + "PendingInvitation": "ожидающее приглашение", + "PendingInvitations": "ожидающие приглашения", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Здесь документация об аутентификации посетителей", + "SortByDate": "сортировать по дате", + "SelectActivities": "Выберите действия", + "AllActivities": "Все виды деятельности", + "NewRequest": "Новый разговор", + "_served": "присвоено", + "_unserved": "не назначен", + "AssignedTo": "назначен на", + "UpgradeNow": "Обнови сейчас", + "Plan": "План", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Обновление", + "TrialExpired": "пробный период истек", + "Train": "Тренироваться", + "Search": "Поиск", + "AddTheAboveQuestionToAnExistingFAQ": "Добавьте вышеуказанный вопрос в существующий FAQ", + "Answers": "Ответы", + "Questions": "Вопросы", + "NoGoodMatchFound": "Не найдено подходящего совпадения", + "AddAnotherAnswerToTheCurrentQuestion": "Добавить еще один ответ на текущий вопрос", + "AddAnswerToTheCurrentQuestion": "Добавить ответ на текущий вопрос", + "AddAnswer": "Добавить ответ", + "Answer": "Добавьте еще один ответ на вопрос выше", + "Add": "Добавлять", + "AnswerSuccessfullyAdded": "Ответ успешно добавлен", + "Inspect": "Осмотреть", + "StartOver": "Начать сначала", + "Hi": "Привет", + "StartToTestTheBot": "начать тестировать бота", + "TestingTheBotsIsAnImportantPart": "Тестирование ботов — важная часть повторяющегося процесса повышения точности возвращаемых ответов.", + "EnterAQuestionInTheTextBox": "Введите вопрос в текстовое поле и нажмите кнопку «Отправить».", + "TheBestMatchedAnswerFromTheBotIsReturned": "В качестве ответа возвращается наиболее подходящий ответ от бота.", + "SelectInspectForMoreDetailsOnThatResponse": "Выберите «Проверить», чтобы получить дополнительные сведения об этом ответе.", + "TheTrainBotSlideOutPanelAppears": " Появится выдвижная панель Train bot.", + "YouCanAddANewAnswer": "Вы можете добавить новый ответ, если какой-либо из существующих ответов, которые были совпадениями, неверен или ответ не существует в боте (не найдено подходящего совпадения).", + "EnterTheNewAnswerToCurrentQuestion": "Введите новый ответ на текущий вопрос в текстовое поле панели Train bot и нажмите Add Answer, чтобы добавить его.", + "TypeAddYourQuestionHere": "Введите/добавьте сюда свои вопросы, разделенные новой строкой", + "SearchForAnswersInBots": "Искать ответы в ботах", + "AnswersFound": "Найдены ответы", + "FoundIn": "нашел в", + "ToThisAnswer": "на этот ответ", + "At": "в", + "at": "в", + "CurrentAnswers": "Текущие ответы", + "NewAnswer": "Новый ответ", + "UploadAnswersFromCsv": "Загрузить ответы из CSV", + "UploadFromCsv": "Загрузить из CSV", + "ExportAnswersToCsv": "Экспортировать ответы в CSV", + "ExportToCsv": "Экспорт в CSV", + "Close": "Закрывать", + "Period": "Период", + "SubscriptionCreated": "Подписка создана", + "SubscriptionRenewed": "Подписка продлена", + "ForThePlan": "для плана", + "Invoice": "Счет", + "Event": "Событие", + "ViewInvoice": "Посмотреть счет", + "DownloadInvoice": "Скачать счет", + "CancelSubscription": "Отменить подписку", + "DoYouReallyWantToCancelYourSubscription": "Вы действительно хотите отменить подписку?", + "OnceYouCancelTheSubscription": "Как только вы отмените подписку, ваша учетная запись будет понижена до бесплатной, и вы не сможете получить доступ к нашим {{projectprofile}} функциям", + "YouCurrentlyAreUsing": "В настоящее время вы используете", + "Of": "из", + "ActiveOperatorSeatsInThe": "активные места в", + "GetMore": "Получите больше", + "AvailableWithTheProPlan": "Доступно с планом Pro или планом Enterprise", + "BoostCustomerEngagementThroughTriggers": "Повышайте вовлеченность клиентов с помощью триггеров. Отправьте нужное сообщение в нужное время нужным людям.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Обновите свою учетную запись, чтобы отслеживать, что делают агенты!", + "UpgradeYourAccount": "Обновите ваш аккаунт", + "Includes": "включает", + "EverythingIn": "все в", + "Unlimited": "Неограниченный", + "AgentsGroups": "Группы агентов", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "за место", + "PerMonth": "в месяц", + "PerYear": "в год", + "GetProPlan": "Получить план Pro", + "ContactUs": " Связаться с нами", + "OurMostComprehensivePlan": "Наш самый полный план с расширенными функциями и специальной поддержкой", + "ProPlan": "Pro план", + "OrderDetails": "Пro план", + "SubscriptionPeriod": "Период подписки", + "Total": "Всего", + "PayWithACard": "Оплатить картой", + "DataExportIsAvailableWithTheProPlan": "Экспорт данных доступен с планом Pro или планом Enterprise", + "UpdateYourAccounToGetThisFeature": "Обновите свою учетную запись, чтобы получить эту функцию", + "UnlimitedChatHistory": "Неограниченная история чата", + "DataExport": "Экспорт данных", + "PostChatSurveys": "Опросы после чата", + "WidgetUnbranding": "Удаление бренда виджета", + "DedicatedAccountManager": "Выделенный аккаунт-менеджер", + "Training": "Обучение", + "SoftwareEngineerSupport": "Поддержка инженера-программиста", + "AdvancedAnalytics": "Расширенная аналитика", + "SubscriptionStartDate": "Дата начала подписки", + "CurrentInvoiceStartDate": "Текущая дата начала счета", + "CurrentInvoiceEndDate": "Текущая дата окончания счета", + "NumberOfAgentSeats": "Количество мест", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "места", + "YourCurrentPlan": "Ваш текущий план", + "NextRenew": "Следующее продление", + "Today": "сегодня", + "In": "в", + "SubscriptionStatus": "Статус подписки", + "day": "день", + "month": "месяц", + "year": "год", + "PaymentDate": "Дата платежа", + "to": "к", + "AddProject": "Добавить проект", + "CreateAProject": "Создать проект", + "StartByEnteringTheNameOf": "Начните с ввода имени", + "YourSite": "твой сайт", + "EnterTheSiteName": "Введите название сайта", + "SiteName": "Название сайта", + "TheSiteNameIsRequested": "Имя сайта запрашивается", + "InstallTiledesk": "Установить виджет", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Экспериментальный", + "ChatWithUs": "Поболтай с нами", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Чат с", + "IfYouAreInterested": "Вы заинтересованы?", + "Processing": "Обработка...", + "ProcessingNoDot": "Обработка", + "RecentProjects": "Недавние Проекты", + "OtherProjects": "Другие проекты", + "Copied": "Скопировано", + "TestWidget": "Тестовый виджет", + "WidgetLiveTest": "Живой тест виджета", + "PresetColorCombinations": "Предустановленные комбинации цветов", + "TestWidgetAllowYou": "Тестовый виджет позволяет имитировать посетителей, делиться своим виджетом и проверять настройки дизайна", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "Вы были приглашены", + "ToJoinTheProject": "присоединиться к проекту", + "AndTakeOnTheRoleOf": "и взять на себя роль", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "Приглашение, которое вы используете, больше не действительно ", + "ImANewUser": "Я новый товарищ по команде", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "После регистрации вы сможете присоединиться", + "FromTheRecentPojectPage": "со страницы ваших проектов", + "IAlreadyHaveAnAccount": "Y меня уже есть аккаунт", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Вы уже пригласили этого товарища по команде (см. ожидающие приглашения)", + "Awesome": "Потрясающий", + "YourPaymentIsSuccessfullyDone": "Ваш платеж успешно выполнен", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Пожалуйста, проверьте свою электронную почту, вы получите квитанцию", + "HavingTrouble": "Возникли проблемы", + "ContinueToHomepage": "Перейти на главную страницу", + "General": "Общий", + "NoPayments": "Нет платежей", + "Agent": "Агент", + "Agents": "Агенты", + "WhatYoureMissing": "Что вам не хватает", + "OnceYourTrialHasEndedYouWillMissing": "Как только ваш пробный период закончится, вы пропустите", + "On": "на", + "InstallNow": "Установить сейчас", + "AssigneeAgent": "Агент-цессионарий", + "Assignee": "Правопреемник", + "WidgetTranslations": "Переводы виджетов", + "Translations": "Translations", + "Multilanguage": "Многоязычный", + "TranslateOrEditWidgetPhrases": "Переведите или отредактируйте все фразы, появляющиеся в виджете", + "IfYouWantToTranslateOrEditWidgetPhrases": "Если вы хотите добавить язык или отредактировать все фразы, отображаемые в виджете", + "English": "Английский", + "Italian": "Итальянский", + "German": "Немецкий", + "en": "Английский", + "it": "Итальянский", + "de": "Немецкий", + "es": "Испанский", + "pt": "португальский", + "fr": "Французский", + "ru": "Grubu İD ", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Выберите язык", + "Delete": "Удалить", + "NoUnservedRequests": "Нет неназначенных разговоров", + "NoServedRequests": "Нет назначенных разговоров", + "NoRequests": "Нет разговора", + "MultiLanguagePreview": "Изменить язык предварительного просмотра", + "RequiredField": "Обязательное поле", + "Text": "Текст", + "Alignment": "Выравнивание", + "UserRole": "Роль пользователя", + "BotType": "Тип бота", + "Language": "Язык", + "ReassignToDept": "Переназначить в отдел", + "AddTranslation": "Добавить перевод", + "Completed": "Завершенный", + "TranslationDeleted": "{{language_name}} перевод удален", + "BotIntegration": "Интеграция с ботом", + "ChooseBotType": "Выберите тип бота", + "CreateA": "Создать бота {{ bottype }}", + "CreateAN": "Создать бота {{ bottype }}", + "ServiceAccountPrivateKeyFile": "Файл закрытого ключа сервисного аккаунта", + "DragAFileHereOr": "Перетащите файл учетных данных .json сюда или", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "просматривать", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "загрузить", + "CreateAnswers": "Создать ответы", + "CreateAFreeAccount": "Создать бесплатный аккаунт", + "CreateTicket": "Создать тикет", + "AvailableFrom": "Available from", + "Ok": "В порядке", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Предмет", + "DefaultBotLanguageInDialogflow": "Язык бота по умолчанию в Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Наш родной, простой и мощный чат-бот NLP (обработка естественного языка)", + "ResolutionBotDescription": "Автоматизируйте ответы на ваши распространенные вопросы для мгновенного решения и более довольных клиентов", + "UseDialogflowToTrainYourBot...": "Используйте Dialogflow для обучения своего бота с нашей собственной инновационной интеграцией Dialogflow", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Руководство по началу работы", + "AnIdentityBotRepresents": "Идентификационный бот представляет собой виртуальный профиль, используемый для автоматических сообщений, отправляемых системой (например, отправка сообщений в триггерах)", + "DialogflowKnowledgeBaseID": "Идентификатор базы знаний Dialogflow", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Заполните поле, только если вы хотите использовать", + "DialogflowKnowledgeBaseFeature": "Функция базы знаний Dialogflow", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Вот учебник.", + "FiletypeNotSupported": "тип файла не поддерживается", + "ChatLimit": "Лимит чата", + "SuccessfullyUpdated": "Успешно обновлено", + "AnErrorOccurredWhileUpdating": "Произошла ошибка при обновлении", + "NotificationNothingToSave": "Нечего экономить", + "GoToRequest": "Перейти к разговору", + "Busy": "занятый", + "Company": "Компания", + "Address": "Адрес", + "StreetAddress": "Адрес улицы", + "Street": "Street", + "City": "Город", + "State": "Province/State", + "PostalCode": "Почтовый / ИНдекс", + "Country": "Страна", + "PhoneNumber": "Телефонный номер", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Дата начала", + "ExtremeMeasures": "Крайние меры", + "DeleteAccount": "Удалить аккаунт", + "AreYouSureYouWantDeleteYourAccount": "Вы уверены, что хотите удалить свой аккаунт", + "AllProjectWillBeDeleted": "Все ({{projects_length}}) проекты, созданные в этой учетной записи, будут удалены", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Прежде чем продолжить, отмените все активные подписки", + "YesDeleteMyAccount": "Да, удалить мой аккаунт", + "OperatingSystem": "Операционная система", + "ThisGroupHasNoMembers": "В этой группе нет участников", + "Description": "Описание", + "more": "более", + "SeeAll": "Увидеть все", + "AllDepts": "Все отделы", + "All": "Все", + "Save": "Сохранять", + "Update": "Обновлять", + "Warning": "Внимание!", + "CreationDate": "Дата создания", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Готовые ответы — это готовые сообщения, которые вы можете легко вспомнить во время чата.", + "1B": "Чтобы использовать его, введите «/» (косая черта) и после него введите слово или первые несколько букв любого слова, включенного в заголовок готового ответа.", + "1C": "Из возвращенного списка сохраненных ответов выберите ответ, который вы хотите использовать.", + "2": "Если вы часто отвечаете на одни и те же вопросы клиентов, подумайте о том, чтобы сохранить эти ответы как готовые ответы.", + "3": "С готовыми ответами вы вводите их один раз, сохраняете и повторно используете в чатах, когда вам нужно.", + "4": "Вы также можете создать более привлекательный опыт для своих клиентов, используя персонализацию в своем сообщении:", + "5": "1) При редактировании сообщения вы можете вставить поле персонализации, сначала выбрав область, в которой вы хотите создать поле.", + "6": "2) Далее нажмите кнопку ДОБАВИТЬ ПЕРСОНАЛИЗАЦИЯ ", + "7": "3) При нажатии кнопки ДОБАВИТЬ ПЕРСОНАЛИЗАЦИЯ появится список, в котором вы можете выбрать, какое значение персонализации вы хотели бы добавить к своему сообщению." + }, + "CR": "ГO", + "CannedResponses": "Готовые ответы", + "AddResponses": "Создать ответ", + "EditResponses": "Изменить ответ", + "Responses": "Ответы", + "YouHaveNotAddedAnyCannedResponses": "Вы не добавили ни одного готового ответа", + "Title": "Заголовок", + "Message": "Сообщение", + "AddCustomization": "Добавить персонализацию", + "SelectACustomizationToAddToYourMessage": "Выберите значение персонализации для добавления к сообщению", + "recipient_name_desc": "Имя человека, которому отвечает агент, будет добавлено к сообщению.", + "recipient_lastname_desc": "К сообщению будет добавлена фамилия человека, которому отвечает агент.", + "recipient_email_desc": "Электронная почта человека, которому отвечает агент, будет добавлена к сообщению.", + "recipient_website_desc": "Веб-сайт человека, которому отвечает агент, будет добавлен к сообщению.", + "agent_name_desc": "К сообщению будет добавлено имя отвечающего агента.", + "First_name_of_recipient": "Имя получателя", + "Email_of_recipient": "Электронная почта получателя", + "Website_of_recipient": "Веб-сайт получателя", + "First_name_of_agent": "Имя агента", + "EnterCannedResponseTitle": "Введите готовый заголовок ответа", + "WriteMsgToSendToYourVisitors": "Напишите готовое ответное сообщение для отправки своим посетителям", + "PleaseFillOutThisField": "Пожалуйста, заполните это поле", + "NotificationMsgs": { + "DeleteCannedResError": "Произошла ошибка при удалении ответа", + "DeleteCannedResSuccess": "Ответ успешно удален", + "CreateCannedResSuccess": "Ответ успешно создан", + "CreateCannedResError": "Произошла ошибка при создании ответа", + "UpdateCannedResSuccess": "Ответ успешно обновлен", + "UpdateCannedResError": "Произошла ошибка при обновлении ответа" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Сиденья", + "UpgradePlan": "План обновления", + "UpgradeYourPlan": "Обновите свой план", + "Your": "Ваш", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "истечет в", + "Days": "дни", + "Tomorrow": "завтра", + "HasExpired": "истек", + "YourSubscriptionIsActive": "Ваша подписка активна", + "ThePlanIsActive": "План активен", + "ThePlanHasExpired": "Срок действия плана истек", + "AddMoreOperators": "Добавить больше мест", + "ContactUs": "Связаться с нами", + "PlanChange": "Изменение плана", + "ContactUsViaChatAndTellIUsHowManyOperator": "Свяжитесь с нами через чат и сообщите, сколько мест вы хотите добавить в проект", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Свяжитесь с нами по электронной почте и сообщите нам, сколько мест вы хотите добавить в проект", + "TheNumberOfOperatorSeatsCannotBeLess": "Количество мест не может быть меньше количества тиммейтов в вашем проекте", + "SubscriptionExpired": "Срок действия подписки истек", + "BillingProblem": "Проблема с оплатой", + "SubscriptionPaymentProblem": "Проблема с оплатой подписки", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Нам не удалось автоматически продлить вашу подписку", + "PleaseChatWithUs": "Пожалуйста, пообщайтесь с нами", + "PleaseContactUs": "Пожалуйста свяжитесь с нами", + "ToUpdateYourPaymentInformation": "обновить платежную информацию", + "YourSubscriptionToThe": "Ваша подписка на", + "HasExpiredOn": "истек на", + "DowngradeTo": "Перейти на бесплатную версию", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "В настоящее время вы используете все рабочие места", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Свяжитесь с нами через чат, чтобы обновить тарифный план", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Свяжитесь с нами по электронной почте, чтобы обновить тарифный план", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Нет платежей", + "ToEnableAllFeatures": "чтобы включить все функции", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Автоматическая отправка стенограммы по электронной почте недоступна в вашем текущем плане" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Обновление товарища по команде", + "AgentDeletion": "Удаление товарища по команде", + "AgentInvitation": "Приглашение товарища по команде", + "NewRequest": "Новый разговор", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Профиль", + "UploadImage": "Загрузить изображение", + "Name": "Имя", + "Lastname": "Фамилия", + "UserId": "Идентификатор пользователя", + "UpdateProfile": "Обновить профиль", + "FaqKbId": "Идентификатор", + "FaqKbRemoteId": "Удаленный идентификатор", + "FaqKbCreatedAt": "Создано в", + "Processing": "Обработка...", + "Completed": "Завершенный", + "UserSuccessfullyUpdated": "Профиль успешно обновлен", + "AnErrorHasOccurred": "Произошла ошибка при обновлении вашего профиля", + "Continue": "Продолжать", + "ChangePsw": "Изменить пароль", + "PendingEmailVerification": "Ожидает подтверждения электронной почты", + "YourAccountIsPending": "Ваша учетная запись ожидает подтверждения по электронной почте.", + "ClickHereToResend": "Нажмите здесь, чтобы повторно отправить электронное письмо с подтверждением", + "BotHasBeenRemoved": "этот бот был удален", + "YourDetails": "Ваши данные", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Предпочтительный размер изображения 128x128 пикселей - Формат изображения: .jpeg или .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Изменить пароль", + "CurrentPsw": "Текущий пароль", + "NewPsw": "Новый пароль", + "Confirm": "Подтверждать", + "ConfirmNewPsw": "Подтвердите новый пароль", + "PasswordSuccessfullyChanged": "Пароль успешно изменен", + "CurrentPasswordIsInvalid": "Текущий пароль недействителен", + "AnErrorHasOccurred": "Произошла ошибка", + "PasswordMustBe": "Пароль должен содержать не менее 6 знаков." + }, + "NotificationSettings": { + "AssignedConversations": "Назначенные беседы", + "AssignedConversationsSubtitle": "Получите электронное письмо, когда вам будет назначена новая беседа.", + "UnassignedConversations": "Неназначенные беседы", + "UnassignedConversationsSubtitle": "Получать электронное письмо, когда беседа не назначена.", + "NotificationMsgs": { + "UpdateSuccess": "Настройки обновлены", + "UpdateError": "Произошла ошибка при обновлении настроек" + } + }, + "NavBar": { + "ViewAllProjects": "Посмотреть все проекты", + "UserProfile": "ПРОСМОТРЕТЬ ПРОФИЛЬ", + "RunChatInAStandAloneTab": "Запуск чата в отдельной вкладке", + "PendingVerification": "Ожидает подтверждения электронной почты", + "WhenPendingEmailVerification": "При ожидании проверки электронной почты некоторые системные функции, такие как уведомления по электронной почте, отключаются", + "SomeSystemAreDisabled": "некоторые системные функции, такие как уведомления по электронной почте, отключены", + "AreYouSureYouWantToLogOut": "Вы действительно хотите выйти?", + "NoteThatThisWillNotChangeYourAvailability": "Обратите внимание, что это не изменит статус вашей доступности.", + "AttentionIfYouDoNotWantToReceiveRequests": "Внимание, если вы не хотите получать разговоры, измените свой статус на недоступен перед выходом из системы", + "AttentionYouAreAvailable": "Внимание, вы доступны в", + "Projects": "проекты", + "Project": "проект", + "IfYouDoNotWantToReceiveRequests": "Если вы не хотите получать разговоры, измените свой статус на недоступен перед выходом из системы", + "OpenTheChat": "Откройте чат, чтобы активировать уведомления!", + "ToManageTheMessages": "к управлять сообщениями и активировать push-уведомления", + "OpenTheChatToActivateNotifications": "Откройте чат, чтобы управлять сообщениями и активировать push-уведомления", + "ClickHere": "Kликните сюда", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Выйти" + }, + "SideBar": { + "ViewAllProjects": "Посмотреть все проекты", + "UserProfile": "ПРОСМОТРЕТЬ ПРОФИЛЬ", + "UserProfile2": "ПОСМОТРЕТЬ СВОЙ ПРОФИЛЬ" + }, + "ProjectsPage": { + "Welcome": "Добро пожаловать", + "BuildYourCustomer_1": "Создайте свою службу поддержки клиентов с помощью интеллектуальных ботов", + "BuildYourCustomer_2": "и многоканальная платформа.", + "AddProject": "Добавить проект", + "ModalAddAProject": "Добавьте проект", + "ModalAddAProjectLabel": "Введите название вашего проекта, например название вашего сайта", + "ModalMustBeAtLeast": "Должно быть не менее 4 символов", + "ModalPlaceHolder": "Название проекта", + "ModalCreateProjectBtn": "Создать проект", + "UserProfile": "ПРОСМОТРЕТЬ ПРОФИЛЬ", + "modalCreateProject": "Создать проект", + "Processing": "Обработка...", + "Completed": "Завершенный", + "YourNewProjectIsReady": "Ваш новый проект готов", + "YourNewProject": "Ваш новый проект", + "IsReady": "готово", + "Continue": "Продолжать" + }, + "ProjectEditPage": { + "YourProject": "Ваш проект", + "YourPlan": "Ваш план", + "ProjectName": "Название проекта", + "ProjectId": "Идентификатор проекта", + "TranscriptByEmail": "Автоматическая отправка стенограммы по электронной почте", + "AutoSendTranscriptByEmail": "В конце каждого чата автоматически отправлять расшифровку по электронной почте запрашивающему", + "AutoSend": "Автоматическая отправка", + "Generate": "Создать", + "UpdateProject": "Обновить проект", + "Update": "Обновлять", + "Copy": "Копировать", + "DeleteProject": "Удалить проект", + "TheProjectWillBeDeleted": "Проект будет удален", + "TheProject": "Проект", + "WillBeDeleted": "будет удален", + "ToDeleteTheProject": "Чтобы удалить проект, введите идентификатор проекта", + "VisitorAuthentication": "Аутентификация посетителей", + "Webhook": "Вебхук", + "ManageWebhook": "Управление вебхуком", + "EnableWebhook": "Управление подписками на веб-перехватчики", + "GoToWebhookConsole": "Перейти к", + "Authentication": "Разработчик", + "EnableVisitorAuthentication": "Включить аутентификацию посетителей", + "GenerateSharedSecret": "Создать общий секрет", + "NoteThatWillBeSubscribed": "Обратите внимание, что при создании нового общего секрета предыдущий будет перезаписан", + "NoteThatWillBeDisplayedOnce": "Обратите внимание, что этот общий секрет будет отображаться только один раз", + "SharedSecretGenerated": "Создан общий секрет", + "ThisIsYourSharedSecret": "Это ваш общий секрет", + "ProjectPlan": "План", + "Your": "Ваш", + "Payments": "Платежи", + "Account": "Счет", + "Subscription": "Subscription", + "SeePayments": "Посмотреть платежи", + "Advanced": "Передовой", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Лимит чата", + "AutomaticAssignment": "Автоматическое назначение", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Максимальное количество чатов", + "LimitChatsNumber": "Ограничьте количество одновременных чатов, которые каждый агент может вести одновременно", + "ItLimitChatsNumber": "Это ограничивает количество одновременных чатов, которые каждый агент может вести одновременно", + "ThisChatLimitWillAppliedToAllAgents": "Это ограничение чата будет применяться ко всем агентам.", + "YouCanSpecifyAgentsIndividualChatLimit": "Вы можете указать индивидуальный лимит одновременных чатов агентов: выберите товарища по команде для редактирования в разделе «Настройки» > «Товаратели по команде и группы» и в его профиле введите значение в поле «Ограничение чата».", + "Reassignment": "Переназначение", + "ReassignChatIf": "Переназначить чат, если агент не обслуживает назначенный чат в течение указанного периода времени", + "ItReassignChatIf": "Он переназначает чат, если агент не обслуживает назначенный чат в течение указанного периода времени", + "TheChatWillBeBetweenTheUnassigned": "Если агенты не отвечают на назначенный чат, чат будет указан как неназначенный", + "ReassignmentTimeout": "Тайм-аут переназначения", + "TimeWithNoResponse": "Время (в секундах) без ответа, прежде чем чат будет назначен другому агенту", + "CustomizeEmailTemplate": "Настройте шаблон уведомления по электронной почте", + "CustomizeEmailTemplateSubTitle": "Настройте содержимое электронных писем, отправляемых товарищам по команде", + "CustomizeEmailTemplateBtn": "Настроить электронные письма", + "SeeThePreviewOfTheEmail": "Просмотрите предварительный просмотр сообщения электронной почты, нажав кнопку просмотра предварительного просмотра", + "SeePreview": "См. предварительный просмотр", + "FeatureOnlyAvailableWithTheEnterprisePlan": "К сожалению, эта функция доступна только в тарифном плане Enterprise", + "SMTPSettings": "Настройки SMTP", + "SMTPSettingsSubTitle": "Настройте параметры SMTP", + "ManageSMTPSettings": "Управление настройками SMTP", + "HostName": "Имя хоста", + "Port": "Номер порта", + "SenderAddress": "Адрес отправителя", + "SMTPAuthenticationAndSecurity": "Аутентификация и безопасность", + "UserName": "Имя пользователя", + "ConnectionSecurity": "Безопасность подключения", + "SendSMPTTestEmail": "Отправить тестовое письмо", + "SMTPConfigurationUpdatedSuccessfully": "Конфигурация SMTP успешно обновлена", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "Произошла ошибка при обновлении конфигурации SMTP", + "NotificationMsgs": { + "UpdateProjectSuccess": "Проект успешно обновлен", + "UpdateProjectError": "Произошла ошибка при обновлении проекта", + "DeleteProjectSuccess": "Проект успешно удален", + "DeleteProjectError": "Произошла ошибка при удалении проекта", + "TheProjectHasBeenDeleted": "проект был удален" + }, + "theMinimumAllowedIs_1": "минимально допустимое значение – 1", + "theMaximumAllowedIs_10000000": "максимально допустимое значение составляет 10 000 000", + "ChatsReassigned": "Чаты переназначены", + "AutomaticUnavailableStatus": "Автоматический статус недоступности", + "SetAnAgentStatusToUnavailable": "Установить статус агента как недоступный, если ему переназначено последовательное количество чатов", + "ItSetAnAgentStatusToUnavailable": "Он устанавливает статус агента как недоступный, если ему переназначено последовательное количество чатов", + "NumberOfChatsReassignedBefore": "Количество переназначенных чатов до изменения статуса агента", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "Чтобы начать настройку виджета!", + "WidgetSubtitle1": "Установите и настройте виджет", + "WidgetSubtitle2": "виджет чата на вашем сайте", + "VisitorsSubtitle1": "Просматривайте список всех ваших веб-посетителей", + "VisitorsSubtitle2": "и пообщаться с ними", + "ChatSubtitle": "Посмотреть историю чата", + "AnalyticsSubtitle": "Отслеживайте чаты, которые у вас есть с клиентами", + "HistorySubtitle": "Смотрите закрытый чат", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Настройка правил маршрутизации для «Маршрутизации по умолчанию»", + "SettingUpTileDeskRoutingRules_2": "Настройка правил маршрутизации для «Отдела по умолчанию»", + "TheFollowingRules": "Следующие правила будут игнорироваться, если существует хотя бы другой отдел и его статус установлен на «Видимый»", + "SelectABotThatWill": "Выберите бота, который будет отвечать на разговоры посетителей до того, как агент возьмет на себя обязательство", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Выберите бота", + "orCreateABot": "создать нового бота", + "SelectAnExistingOne": "выбрать существующий или", + "BotOnly": "Только бот", + "RoutingRules": "Правила маршрутизации", + "SetRoutingRules": "Установить правила маршрутизации для обязательств агентов", + "ErrorGroupId": "Ошибка: идентификатор группы", + "Trashed": "выброшенный", + "AllUsers": "Все товарищи по команде", + "UpdateRoutingRules": "Обновите правила маршрутизации", + "Processing": "Обработка...", + "Completed": "Завершенный", + "RoutingRulesSuccessfullyUpdated": "Правила маршрутизации успешно обновлены", + "GroupLabel": "(Группа)" + }, + "UsersPage": { + "Invites": "Пригласить товарища по команде", + "User": "Товарищ по команде", + "Firstname": "Имя", + "Lastname": "Фамилия", + "UserId": "Идентификатор пользователя", + "Role": "Роль", + "Available": "Доступный", + "ViewProfileUser": "просмотреть профиль", + "tootipEditUser": "Редактировать профиль", + "tootipDeleteUser": "Удалить участника", + "modalDeleteUser": "Удалить участника", + "modalCancelInvite": "Отменить приглашение", + "TheMemberWithId": "Участник с идентификатором", + "WillBeRemoved": "будет удален", + "AreYouSure": "Ты уверен что хочешь удалить", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Вы уверены, что хотите отозвать приглашение на", + "FromTheProject": "из проекта", + "Confirm": "Подтверждать", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "Пользователь был приглашен.", + "Continue": "Продолжать", + "PendingInvitation": "Ожидающие приглашения", + "DateOfSending": "Приглашение отправлено", + "InvitedToBecome": "Приглашен стать", + "NoPendingInvitation": "Нет ожидающих приглашений", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Отправить приглашение повторно", + "ResendInviteSuccessNoticationMsg": "Письмо с приглашением отправлено на ", + "ResendInviteErrorNoticationMsg": "Произошла ошибка при отправке письма ", + "CanceledInviteSuccessMsg": "Приглашение отменено для ", + "CanceledInviteErrorMsg": "Произошла ошибка при отмене приглашения" + }, + "UserEditAddPage": { + "AddUser": "Добавить товарища по команде", + "AddUserToThe": "Добавить товарища по команде в", + "Project": "проект", + "EditUserRole": "Редактировать профиль", + "UserEmail": "Электронная почта товарища по команде", + "Role": "Роль", + "SelectRole": "Выберите роль", + "Invites": "Приглашать", + "Update": "Обновлять", + "UserRoles": "Роли товарищей по команде", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Владелец", + "TheOwnerIs": "Владелец — это человек, который создал проект", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Администратор", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Агент", + "AnAgentCan": "Агент может использовать эту панель управления для мониторинга разговоров о помощи и общения с посетителями.", + "modalInviteUser": "Приглашает товарища по команде", + "Processing": "Обработка...", + "Completed": "Завершенный", + "TheUserHasBeenInvited": "Пользователь был приглашен.", + "Continue": "Продолжать", + "NotAllowedAction": "Неразрешенное действие", + "YouCanNotInviteYourself": "Вы не можете пригласить себя", + "YouCanNotInviteAProjectMember": "Вы не можете пригласить товарища по команде, который уже является участником проекта", + "TheEmail": "Электронная почта", + "wasNotFoundNoteThat": "не найдено, обратите внимание, что пригласить можно только зарегистрированного тиммейта", + "AnErrorHasOccurred": "Произошла ошибка", + "EmailAddress": "Адрес электронной почты", + "NumberOfChatsAgentIsAllowedToTake": "Количество чатов, которые товарищ по команде может вести одновременно" + }, + "GroupsPage": { + "Groups": "Группы", + "AddGroup": "Добавить группу", + "Name": "Название группы", + "CreationDate": "Дата создания", + "Members": "Члены", + "NoGroups": "Нет групп", + "GroupId": "Идентификатор группы", + "PendingAddMembers": "в ожидании добавить участников", + "tooltipEditGroup": "Редактировать группу", + "tooltipDeleteGroup": "Удалить группу", + "DeleteGroup": "Удалить группу", + "TheGroupWithId": "Группа с идентификатором", + "TheGroup": "Группа", + "WillBeRemoved": "будет удален", + "AreYouSureDeleteGroup": "Вы уверены, что хотите удалить группу", + "IdGroup": "Идентификационная группа", + "UseGroupsToOrganizeSupportTeams": "Используйте группы для организации групп поддержки", + "YouCanGroupAgents": "Вы можете группировать агентов по навыкам и назначать группы агентов в свои отделы", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Добавить группу", + "EditGroup": "Редактировать группу", + "GroupName": "Имя", + "Group_Name": "Название группы", + "AddTeammatesToGroup": "Добавить товарищей по команде в группу", + "UpdateGroup": "Обновить группу", + "Processing": "Обработка...", + "Completed": "Завершенный", + "MemberAddedtoGroup": "Участник добавлен в группу", + "MembersAddedtoGroup": "Участники добавлены в группу", + "CreateGroup": "Создать группу", + "UpdateGroupName": "Обновить имя группы", + "GroupAttributes": "Атрибуты группы", + "GroupID": "Идентификатор группы", + "Members": "Члены", + "AddMembers": "Добавить участников", + "Select": "Выбирать", + "User": "Пользователь", + "Role": "Роль", + "UserId": "Идентификатор пользователя", + "NoMembers": "Нет участников", + "AddMembersToTheGroup": "Добавить участников в группу", + "Add": "Добавлять", + "GroupCreated1": "Группа", + "GroupCreated2": "был успешно создан", + "AddNow": "Добавить сейчас участников в группу", + "AddLater": "Вернуться к списку групп (добавить позже)", + "AnErrorHasOccurred": "Произошла ошибка", + "Continue": "Продолжать", + "RemoveMember": "Удалить участника", + "TheMemberWithId": "Участник с идентификатором:", + "WillBeRemoved": "будет удален", + "AreYouSureRemoveMember": "Вы уверены, что хотите удалить выбранного участника из группы" + }, + "BotsPage": { + "AddBot": "Добавить бота", + "Name": "Имя бота", + "RemoteId": "Удаленный идентификатор", + "CreationDate": "Дата создания", + "NoBot": "Нет бота", + "BotId": "Идентификатор бота", + "PendingAddFaqs": "в ожидании добавления часто задаваемых вопросов", + "tooltipEditBot": "Редактировать бота", + "tooltipDeleteBot": "Удалить бота", + "tooltipViewAddEditFaq": "Посмотреть / добавить / изменить FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Добавить/отредактировать FAQ (отсутствуют FAQ по этому боту)", + "DeleteBotWithId": "Удалить бота с id:", + "AreYouSureDeleteBot": "Вы уверены, что хотите удалить этого бота?", + "AreYouSureDeleteBotAndRElatedFAq": "Вы уверены, что хотите удалить этого бота и связанные с ним часто задаваемые вопросы?", + "DeleteBot": "Удалить бота", + "TheBot": "Бот", + "TheBotWithID": "Бот с идентификатором", + "WillBeDeleted": "будет удален", + "IfYouDeletedTheBot": "Если вы удалите бота", + "YouAlsoDeleteItsFaqs": "вы также удаляете все его часто задаваемые вопросы.", + "ToDeleteTheBotType": "Чтобы удалить бота, введите идентификатор бота:", + "Processing": "Обработка...", + "Completed": "Завершенный", + "BotDeleted": "Бот удален", + "AnErrorHasOccurred": "Произошла ошибка", + "Continue": "Продолжать", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Внешний бот", + "NoUrlProvided": "URL не указан", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "бот был уничтожен", + "SelectAndConfigureABot": "Выберите и настройте бота, а затем активируйте его в отделе, чтобы использовать в разговорах", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Войти в", + "DialogflowQuickTips_1B": "Консоль диалогового потока.", + "DialogflowQuickTips_2": "Выберите своего агента из раскрывающегося списка на левой панели.", + "DialogflowQuickTips_3": "Нажмите на кнопку настройки. Откроется страница настроек агента.", + "DialogflowQuickTips_4": "На вкладке «Общие» найдите GOOGLE PROJECTS и щелкните ссылку своей учетной записи службы.", + "DialogflowQuickTips_5": "После перенаправления на консоль СЛУЖЕБНОЙ УЧЕТНОЙ ЗАПИСИ создайте ключ, нажав «+ СОЗДАТЬ СЛУЖЕБНУЮ УЧЕТНУЮ ЗАПИСЬ» в верхнем меню, создайте ключ JSON, который будет автоматически загружен.", + "DialogflowQuickTips_6": "Теперь загрузите файл учетных данных ключа .json.", + "DialogflowQuickTips_7": "Если вам нужно подробное руководство по созданию файла учетных данных, пожалуйста,", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Добавить бота", + "EditBot": "Редактировать бота", + "BotName": "Имя", + "CreateBot": "Создать бота", + "UpdateBot": "Обновить бота", + "UpdateBotName": "Обновить бота", + "BotAttributes": "Атрибуты бота", + "BotID": "Идентификатор бота", + "CreationDate": "Дата создания", + "Processing": "Обработка...", + "Completed": "Завершенный", + "BotCreated": "Бот создан", + "TheBot": "Бот", + "HasBeenCreated": "был успешно создан", + "AddFaqToTheBot": "Добавить FAQ к боту", + "ReturnToTheBotList": "Вернуться к списку ботов", + "BackToBotsList": "Список ботов", + "AnErrorHasOccurred": "Произошла ошибка", + "Continue": "Продолжать", + "Type": "Тип", + "Messages": "Сообщения" + }, + "FaqPage": { + "EditBOT": "Изменить БОТ", + "FAQsOfBOT": "Часто задаваемые вопросы о БОТ:", + "AddFaq": "Добавить часто задаваемые вопросы", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Загрузить часто задаваемые вопросы из CSV", + "ExportFaqsToCsv": "Экспорт часто задаваемых вопросов в CSV", + "BotQuery": "Запрос бота", + "Question": "Вопрос", + "Answer": "Отвечать", + "Topic": "Тема", + "CreationDate": "Дата создания", + "NoFAQ": "Нет часто задаваемых вопросов", + "NoAnswer": "No answer", + "FaqId": "Идентификатор часто задаваемых вопросов", + "tooltipEditFaq": "Изменить ответ", + "DeleteFaq": "Удалить ответ", + "TheFaqWithID": "FAQ с идентификатором", + "WillBeDeleted": "будет удален", + "modalDeleteFaqWithId": "Удалить FAQ с идентификатором", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Подтверждать", + "ImportCsvFile": "Импорт файла CSV", + "ColumnsSeparatedWith": "Столбцы разделены:", + "DelimiterOptionMustBe": "Параметр разделителя должен состоять из одного символа", + "ChooseFile": "Choose file", + "UploadCsv": "Загрузить CSV-файл", + "Completed": "Завершенный", + "FaqsSuccessfullyUploaded": "Часто задаваемые вопросы успешно загружены", + "AnErrorOccurredDuringTheUpload": "Произошла ошибка во время загрузки", + "AnErrorOccurredWhilDeletingTheAnswer": "Произошла ошибка при удалении ответа", + "AnswerSuccessfullyDeleted": "Ответ успешно удален", + "Continue": "Продолжать" + }, + "FaqEditAddPage": { + "AddFaq": "Добавить ответ", + "EditFaq": "Изменить ответ", + "Question": "Вопрос", + "Answer": "Отвечать", + "CreateFaq": "Создать ответ", + "UpdateFaq": "Обновить ответ", + "FaqAttributes": "Атрибуты ответа", + "FaqID": "Идентификатор ответа", + "CreationDate": "Дата создания", + "TheRequestWillBeAssignedToAHumanAgent": "введите '\\agent' в качестве последней строки в текстовой области ответа, чтобы автоматически передать разговор агенту-человеку в соответствии с правилами отдела. Подробнее о передаче прав человека", + "DisplayTheButtonWithNameButton_1": "синтаксис отображения кнопки: используйте «*», затем один пробел, затем текст кнопки на новой строке текста ответа. См. пример", + "DisplayTheImageWithTheSpecifiedURL": "отобразить изображение с указанным URL. См. пример", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "вызвать внешний веб-перехватчик к указанной конечной точке", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Вопрос", + "Answer": "Отвечать", + "EnterTheQuestion": "Введите вопрос", + "RunTest": "Запустить тест", + "HideScore": "Скрыть счет" + }, + "DepartmentsPage": { + "AddDepartment": "Добавить отдел", + "CreationDate": "Дата создания", + "CreatedThe": "создал", + "Status": "Статус", + "Visible": "Видимый", + "Hidden": "Скрытый", + "NoDept": "Без отдела", + "ActivatedBot": "активировано:", + "OnlyBot": "(только бот)", + "NoBotActivated": "no AI agent", + "Group": "группа:", + "TheGroupHasBeenTrashed": "группа была заброшена", + "AllUsers": "Все товарищи по команде", + "DeleteDepartment": "Удалить отдел", + "DeleteDepartmentWithId": "Отдел с id:", + "WillBeDeleted": "будет удален", + "AreYouSure": "Вы уверены, что хотите удалить отдел ", + "Confirm": "Подтверждать", + "tooltipDeleteDept": "Удалить отдел", + "tooltipEditDept": "Редактировать отдел", + "VisibleColumnTooltip": "Только если хотя бы два отдела имеют статус видимости «Видимый», они будут отображаться в меню выбора отделов виджета", + "DepartmentsAreAGreatWayToSeparateChats": "Отделы — отличный способ разделить чаты и товарищей по команде на логические группы поддержки", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Направляйте пользователей в команду, которая может лучше всего ответить на вопросы пользователей.", + "DeptId": "Идентификатор отдела" + }, + "DeptsAddEditPage": { + "AddDept": "Добавить отдел", + "EditDept": "Редактировать отдел", + "DeptName": "Название отдела", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Активировать бота", + "BotOnly": "Только бот", + "SetRoutingRules": "Установить правила маршрутизации для обязательств агентов", + "ErrorGroupId": "Ошибка: идентификатор группы", + "AllUsers": "Все товарищи по команде", + "Trashed": "выброшенный", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "создать новую группу", + "SelectAnExistingOne": "выбрать существующий или", + "CreateDept": "Создать отдел", + "UpdateDept": "Отдел обновлений", + "Description": "Описание", + "DeptId": "Идентификатор отдела", + "DeptBot": "Dept AI agent", + "DeptAgents": "Агенты отдела", + "AssignTo": "Назначить в", + "AutomaticallyAssign": "Автоматически назначать входящие разговоры онлайн-агентам.", + "AgentsAreNotified": "Агенты будут вручную получать чаты от необслуживаемых.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Отдел успешно удален", + "DeleteDeptError": "Произошла ошибка при удалении отдела", + "CreateDeptSuccess": "Отдел успешно создан", + "CreateDeptError": "Произошла ошибка при создании отдела", + "UpdateDeptSuccess": "Отдел успешно обновлен", + "UpdateDeptError": "Произошла ошибка при обновлении отдела" + } + }, + "VisitorsPage": { + "UnservedRequests": "Неназначенные разговоры", + "ServedRequests": "Назначенные разговоры", + "ActiveRequests": "Активные разговоры", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Дефолт", + "Requester": "Заявитель", + "Message": "Сообщение", + "AssignedTo": "Назначен", + "Archive": "Архив", + "Resolve": "Resolve", + "tootipArchiveRequest": "Закрытый разговор", + "NoVisitor": "Нет активных посетителей", + "ClickHereToSimulate": "Нажмите здесь, чтобы имитировать посетителя", + "SimulateVisitor": "Имитация посетителя", + "RequestId": "Идентификатор беседы:", + "RequesterId": "Идентификатор запрашивающего:", + "Close": "Закрывать", + "Enter": "Входить", + "Loading": "Загрузка", + "ArchiveRequest": "Архив беседы", + "TheRequestWithId": "Разговор с id:", + "WillBeArchived": "будет заархивирован", + "AreYouSure": "Вы уверены, что хотите заархивировать выбранный разговор?", + "Note": "примечание: закрытые разговоры перемещаются в историю", + "Completed": "Завершенный", + "RequestArchived": "Беседа заархивирована", + "AnErrorHasOccurred": "Произошла ошибка при архивировании разговора", + "AnErrorHasOccurredLeavingTheChat": "Произошла ошибка при выходе из чата", + "Continue": "Продолжать", + "Reassign": "Переназначить", + "SelectTheUserToWhom": "Назначить беседу другому товарищу по команде", + "SelectTheDeptsToWhom": "Назначить беседу другому отделу", + "ReassignRequestTo": "Переназначить разговор на", + "ReassignRequest": "Переназначить беседу", + "AssignRequest": "Назначить беседу", + "AddAgent": "Добавить товарища по команде", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Переназначить на:", + "AssignTo": "Назначить в:", + "TheRequestWillBeReassignedTo": "Беседа будет переназначена на", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Выйти из чата", + "Leave": "Уехать", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Авторизованный пользователь", + "ViewRequestDetails": "Просмотр сведений о беседе", + "Open": "Открытым" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Сообщения беседы", + "Messages": "Сообщения", + "RequestAttributes": "Атрибуты беседы", + "RequestDetails": "Детали беседы", + "Details": "Подробности", + "Enter": "Присоединяйтесь к чату", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Откройте чат", + "Loading": "Загрузка", + "Archive": "Архив", + "Close": "Закрывать", + "CloseTheRequest": "Архив беседы", + "ForwardTheRequest": "вперед беседа", + "RequestClosed": "Беседа заархивирована", + "InternalRequestClosed": "Билет заархивирован", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Предмет", + "WasServedBy": "обслуживал", + "RequestUnserved": "Беседа не назначена", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Билет не назначен", + "RequestServedBy": "Цепочка назначена", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Билет назначен", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Идентификатор беседы", + "Date": "Дата", + "Requester": "Заявитель", + "RequesterName": "Имя запрашивающего", + "RequesterId": "Идентификатор запрашивающей стороны", + "ChatFormUserName": "Имя пользователя", + "ChatFormUserEmail": "Электронное письмо", + "DepartmentName": "Oтделение", + "Rating": "Рейтинг", + "RatingMessage": "Рейтинговое сообщение", + "DepartmentId": "Идентификатор отдела", + "SourcePage": "Источник", + "Agents": "Агенты", + "NoAgent": "Нет агента" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Теги", + "Tag": "Тег", + "TagName": "Название тэга", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Добавить метку", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Удалить тег", + "TypeALabelAndPressEnter": "Введите тег и нажмите Enter", + "YouHaveNotAddedAnyTags": "Вы не добавили ни одного тега", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Красный", + "orange": "Aпельсин", + "yellow": "Желтый", + "green": "Зеленый", + "blue": "Синий", + "violet": "Фиолетовый" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Тег успешно создан", + "CreateLabelError": "Произошла ошибка при создании тега", + "DeleteLabelSuccess": "Тег успешно удален", + "DeleteLabelError": "Произошла ошибка при удалении тега", + "UpdateLabelSuccess": "Тег успешно обновлен", + "UpdateLabelError": "Произошла ошибка при обновлении тега", + "AddLabelSuccess": "Тег успешно добавлен", + "AddLabelError": "Произошла ошибка при добавлении тега" + } + }, + "Notes": { + "Notes": "Примечания", + "AddNote": "Добавить заметку", + "AddANote": "Добавить заметку ...", + "DeleteNote": "Удалить примечание", + "DoYouReallyWantToCancelTheNote": "Вы действительно хотите отменить заметку", + "NotificationMsgs": { + "CreateNoteSuccess": "Заметка успешно создана", + "CreateNoteError": "Произошла ошибка при создании заметки", + "DeleteNoteSuccess": "Примечание успешно удалено", + "DeleteNoteError": "Произошла ошибка при удалении заметки" + } + }, + "HistoryPage": { + "Requester": "Заявитель", + "Message": "Сообщение", + "NoRequests": "Нет разговора", + "RequestId": "Идентификатор беседы:", + "RequesterId": "Идентификатор запрашивающего:", + "Close": "Закрывать", + "ContainsTheWords": "Содержит слова", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Oтделение", + "AllDepts": "Все отделы", + "Agent": "Агент", + "AllAgents": "Все агенты", + "DateRange": "Диапазон дат", + "ClearSearch": "Очистить поиск", + "HistoryIsOnlyAvailableForThePast14Days": "История доступна только за последние 14 дней", + "ForUnlimitedChatHistory": "чтобы получить неограниченную историю чата" + }, + "Trigger": { + "Trigger": "Триггеры", + "TriggerList": "Список триггеров", + "AddTrigger": "Добавить триггер", + "EditTrigger": "Редактировать триггер", + "TriggerName": "Имя триггера", + "TriggerListDescription": "Описание", + "TriggerListActivated": "Активировано", + "Return": "Возвращение", + "NoTrigger": "Нет триггера", + "Completed": "Завершенный", + "Processing": "Обработка...", + "TheTriggerHasBeenAdded": "Триггер успешно добавлен", + "TheTriggerHasBeenUpdated": "Триггер успешно обновлен", + "Continue": "Продолжать", + "ModalDeleteTriggerTitle": "Удалить триггер", + "AreYouSureDeleteTrigger": "Вы уверены, что хотите удалить триггер", + "ERROR_AllFieldMustBeCompleted": "ОШИБКА!! Скомпилировать все поля", + "ERROR_ConditionTypeInNull": "ОШИБКА!! Выберите условие активации триггера ", + "ERROR_AllFieldConditionMustBeCompleted": "ОШИБКА!! Выберите все условия для активации триггера", + "ERROR_AllActionFieldMustBeCompleted": "ОШИБКА!! Выберите действие, которое будет запущено", + "ErrorMessage": "Пожалуйста, исправьте ошибки перед сохранением", + "ErrorMessageServer": "Произошла ошибка сервера", + "Add_Edit": { + "TriggerStatus": "Статус триггера", + "TriggerENABLED": "Включено", + "TriggerDISABLED": "Неполноценный", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Установите статус триггера. По умолчанию установлено значение ВКЛЮЧЕНО", + "SetTheStatusOfTrigger": "Установите статус триггера.", + "ByDefaultIsSetToENABLED": "По умолчанию установлено значение «Включено»", + "TriggerName": "Имя", + "TriggerRequiredFieldError": "Обязательное поле", + "Description": "Описание", + "CustomizeTrigger": "Настроить триггер", + "RunTrigger": "Запустить триггер", + "ResetToDefaults": "Сбросить настройки по умолчанию", + "RunTrigger_dropdownElements": { + "Placeholder": "Выберите способ активации", + "WhenRequestChat": "Когда посетитель запрашивает чат", + "WhenMessageIsSent": "При отправке сообщения чата", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "Когда пользователь вошел в систему", + "NewEvent": "Новое событие" + }, + "CheckConditions": "Проверить условия", + "CheckConditions_dropdownElements": { + "Placeholder": "Выберите условия активации", + "CheckAllConditions": "Проверьте все следующие условия", + "CheckAnyConditions": "Проверьте любое из следующих условий" + }, + "ConditionPlaceholder": "Выберите условие", + "CompileAllField_error": "Скомпилировать все поле", + "PerformFollowingActions": "Выполните следующие действия", + "ActionPlaceholder": "Выберите действие", + "CreateTriggerButton": "Создать триггер", + "UpdateTriggerButton": "Сохранить изменения", + "CancelButton": "Отмена", + "ConditionNotifyError": "Должно присутствовать хотя бы 1 условие для активации триггера", + "ActionNotifyError": "Должно присутствовать хотя бы 1 действие для триггера" + }, + "MessagePlaceholder": "Сообщение", + "ServerError": "Ошибка при загрузке данных", + "DeleteServerError": "Ошибка при удалении триггера", + "DeleteTriggerSuccess": "Триггер успешно удален", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Информация о сообщении", + "RequestInformation": "Информация о чате", + "VisitorInformation": "Информация для посетителей", + "PageInformation": "Информация о странице", + "SoftwareOfVisitor": "Программное обеспечение/Компьютер посетителя", + "ChatInformation": "Информация о чате" + }, + "label_key": { + "VisitorSearchTerm": "Текстовое сообщение", + "VisitorName": "Контактное лицо", + "VisitorMail": "Гостевая почта", + "VisitorDepartment": "Отдел посетителей", + "VisitorReferrer": "Реферер посетителя (Клиент)", + "VisitorURL": "URL страницы посетителя", + "VisitorPageTitle": "Заголовок страницы посетителя", + "VisitorBrowser": "Браузер посетителя", + "VisitorPlatform": "Платформа для посетителей", + "Department": "Oтделение", + "VisitorServed": "Посетитель обслужен", + "VisitorFirstText": "Текст первого сообщения", + "VisitoruserAgent": "Пользовательский агент посетителя", + "VisitoruserAgentAvailable": "Количество доступных агентов", + "NumberOfParticipatingBot": "Количество участвующих ботов", + "DepartmentHasBot": "В отделе есть бот", + "OfficesAreOpen": "Офисы открыты", + "RequestStatus": "Статус разговора", + "ChannelName": "Название канала", + "VisitorCountryRegion": "Язык", + "VisitorCountryCode": "Код страны посетителя", + "VisitorCountryName": "Название страны посетителя" + }, + "placeholder": { + "SelectDepartment": "Выберите отдел", + "SelectStatus": "Выберите статус", + "SelectLanguage": "Выберите язык" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Информация для посетителей", + "PageInformation": "Информация о странице", + "SoftwareOfVisitor": "Программное обеспечение/Компьютер посетителя", + "ChatInformation": "Информация о чате", + "ChannelInformation": "Информация о канале", + "LocationVisitor": "Язык посетителя" + }, + "label_key": { + "VisitorSearchTerm": "Текстовое сообщение", + "VisitorName": "Имя посетителя", + "VisitorMail": "Электронная почта посетителя", + "VisitorFirstText": "Текст первого сообщения", + "VisitorDepartment": "Отдел посетителей", + "VisitorReferrer": "Реферер посетителя (Клиент)", + "VisitoruserAgent": "Пользовательский агент посетителя", + "VisitoruserAgentAvailable": "Количество доступных агентов", + "NumberOfParticipatingBot": "Количество участвующих ботов", + "VisitorURL": "URL страницы посетителя", + "VisitorPageTitle": "Заголовок страницы посетителя", + "VisitorBrowser": "Браузер посетителя", + "VisitorPlatform": "Платформа для посетителей", + "Department": "отделение", + "DepartmentHasBot": "В отделе есть бот", + "OfficesAreOpen": "Офисы открыты", + "VisitorServed": "Посетитель обслужен", + "RequestStatus": "Статус разговора", + "ChannelName": "Название канала", + "VisitorCountryRegion": "Язык", + "VisitorCountryCode": "Код страны посетителя", + "VisitorCountryName": "Название страны посетителя" + }, + "placeholder": { + "SelectDepartment": "Выберите отдел", + "SelectStatus": "Выберите статус", + "SelectLanguage": "Выберите язык" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Информация для посетителей", + "PageInformation": "Информация о странице", + "SoftwareOfVisitor": "Программное обеспечение/Компьютер посетителя", + "ChatInformation": "Информация о чате" + }, + "label_key": { + "VisitorName": "Имя посетителя", + "VisitorLastName": "Фамилия посетителя", + "VisitorMail": "Гостевая почта" + }, + "placeholder": { + "SelectDepartment": "Выберите отдел", + "SelectStatus": "Выберите статус" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Информация для посетителей" + }, + "label_key": { + "EventName": "Название события", + "EventCode": "Код события", + "EventSourcePage": "Исходная страница" + }, + "placeholder": { + "SelectDepartment": "Выберите отдел", + "SelectStatus": "Выберите статус" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Равно", + "NotEqual": "Не равный", + "Contains": "Содержит", + "NotContain": "Не содержит", + "GreatherThan": "Больше, чем", + "LessThan": "Меньше, чем", + "GreaterEqualThan": "Больше или равно", + "LessEqualThan": "Меньше или равно", + "HasOwnProperty": "Есть бот", + "NotHasOwnProperty": "Не имеет бота" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Отправить сообщение посетителю", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Назначить в отдел", + "ReAssignToSameDep": "Переназначить в тот же отдел", + "RequestUpdateStatus": "Изменяет статус беседы", + "RequestClose": "Закрыть беседу", + "RequestReopen": "Повторно открыть беседу", + "RequestParticipantsJoin": "Добавляет агента или бота в беседу", + "RequestParticipantsLeave": "Удалить агента или бота из беседы", + "LaunchBot": "Запустить бота", + "RequestCreate": "Создать беседу", + "AssignLabel": "Назначить тег", + "LaunchDeptBot": "Запустить бота отдела" + }, + "placeholder": { + "NameAgent": "Имя агента", + "SelectDepartment": "Выберите отдел", + "SelectStatus": "Выберите статус", + "SelectAgent": "Выберите агента или бота", + "SelectBot": "Выбрать бота", + "Label": "Тег" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Скопировать сценарий", + "TestThisCode": "Протестируйте этот код!", + "TestTheWidget": "Протестируйте виджет!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Чтобы общаться с посетителями, вставьте виджет на свой веб-сайт.", + "CopyTheFollowingScript...": "Скопируйте следующий скрипт и вставьте его в исходный HTML-код вашего веб-сайта между ", + "OrAddItWith...": "или добавить его с", + "HereHow": "Вот как.", + "IncludeThePreChatForm_1": "Включить форму предварительного чата", + "ActivateThePreChatForm": "Включить форму предварительного чата", + "PreChatForm": "Форма перед чатом", + "RequiresVisitorsToCompleteForm": "Требует от посетителей заполнить форму (полное имя и адрес электронной почты) перед началом чата", + "IncludeTheCalloutTimer_1": "Включите ТАЙМЕР ВЫЗОВА: ", + "MakeTheFirstStep": "Сделайте первый шаг к разговору, пригласив посетителей в чат", + "CalloutTimer": "Таймер", + "WhenDisabled": "при отключении окно чата будет открыто, когда пользователь нажмет кнопку запуска", + "CalloutDisabled": "Выноска отключена", + "OpensTheChatImmediately": "немедленно открывает выноску", + "OpensTheChatAfter": "открывает выноску после", + "Seconds": "секунды", + "CalloutTitle": "Заголовок", + "CustomizeTheCalloutTitle": "Настройте заголовок выноски", + "CalloutMsg": "Сообщение", + "CustomizeTheCalloutMsg": "Настройте выносное сообщение", + "WidgetAlignment": "Выравнивание виджета", + "WidgetMargin": "Поле виджета", + "BottomRight": "низ правый", + "BottomLeft": "низ левый", + "AlignsTheWidgetToThe": "выравнивает виджет по к", + "OfTneWindow": "из окна", + "LearnMore": "Узнайте больше о наших интеграциях", + "Here": "здесь", + "TheWebSDKguide": "руководство по веб-SDK" + }, + "right": "внизу справа", + "left": "hижний левый", + "ScriptPage": { + "EnterYourScript": "Введите свой сценарий", + "EnterYourScriptHere": "Введите ваш скрипт здесь", + "Save": "Сохранять" + }, + "VerifyEmailPage": { + "VerifyEmail": "Подтвердить электронную почту", + "EmailVerificationFailed": "Не удалось подтвердить адрес электронной почты", + "YourEmailHasSuccess": "Ваш адрес электронной почты успешно подтвержден", + "GoToCONSOLE": "ПЕРЕЙТИ В КОНСОЛЬ" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Несанкционированный доступ!", + "OopsYouDontHave": "Ой! У вас нет разрешения на доступ к этой странице.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "Проект ", + "IsSettedTo": "установлен на:", + "YouAreCurrentlyAt": "Вы сейчас находитесь по адресу:", + "SetProjectToYourTimeZone": "Настройте проект на свой часовой пояс", + "TheProjectIsAlreadySettedOnYourTZ": "проект уже настроен на ваш часовой пояс", + "CurrentTimezone": "текущий часовой пояс", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "разговоры будут назначены агентам в зависимости от их статуса доступности", + "Day": "День", + "Status": "Статус", + "Morning": "Первый интервал", + "Afternoon": "Второй интервал", + "Opened": "OPEN", + "Closed": "ЗАКРЫТО", + "From": "От", + "To": "К", + "UpdateHours": "Updating operating hours...", + "Processing": "Обработка...", + "Completed": "Завершенный", + "OperatingHoursSuccessfullyUpdated": "Часы работы успешно обновлены", + "AnErrorHasOccurred": "Произошла ошибка при обновлении часов работы", + "ErrorSelectTheProjectTimezone": "Выберите часовой пояс проекта", + "Continue": "Продолжать", + "UpgradeYourAccountToSetTeamOfficeHours": "Обновите свою учетную запись, чтобы установить часы работы команды и сообщать посетителям, когда работают ваши агенты!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Воскресенье", + "Monday": "Понедельник", + "Tuesday": "Вторник", + "Wednesday": "Среда", + "Thursday": "Четверг", + "Friday": "Пятница", + "Saturday": "Суббота", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Аналитика", + "HeatMapTitle": "Разговоров в час дня", + "PanoramicaComponentTitle": "Обзор", + "MetricsComponentTitle": "Метрики", + "Metrics": { + "Requests": "Разговоры", + "Sentiment": "Mнение", + "ResponseTime": "Время отклика", + "ConversationLenght": "Длина разговора", + "Satisfaction": "Удовлетворение", + "Events": "События" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Реальное время", + "AvgTimeTitle": "Мониторинг среднего времени", + "MedianResTimeClock": "Среднее время отклика", + "ResponseAVGtime": "Общее среднее время ответа вашей команды составляет ", + "ConvDurationTitle": "Мониторинг продолжительности разговора", + "MedianConvClock": "Средняя продолжительность разговора", + "ResponseDurationtime": "Общая средняя продолжительность разговора в вашей команде составляет ", + "RequestChartTitle": "Количество последних разговоров ", + "FilterReport": "Фильтровать отчет", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Агент", + "FilterByDay": "Дни", + "FilterByWeek": "Недели", + "FilterByMonth": "Месяцы", + "FilterBy": "Фильтровать по", + "Last": "Последний", + "Milliseconds": "Миллисекунды", + "Seconds": "Секунды", + "Second": "Второй", + "Minutes": "Минуты", + "Minute": "Минута", + "Hours": "Часы", + "Hour": "Час", + "Days": "Дни", + "Day": "День", + "Month": "Месяц", + "Months": "Месяцы", + "Year": "Год", + "Years": "Годы", + "DataRangeRequest": "Диапазон данных ", + "RealTimeMonitoring": "Мониторинг в реальном времени", + "SentimentTitle": "Удовлетворенность клиентов", + "SentimentHEART": "Средняя удовлетворенность клиентов", + "SentimentMedianValueHEART": "Общая медиана удовлетворенности клиентов вашей команды составляет:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Обновите свою учетную запись, чтобы отслеживать ваши чаты с клиентами", + "DailyMedianResponseTime": "Ежедневное среднее время ответа в последний раз", + "DailyConvDurationTime": "Средняя продолжительность ежедневного разговора в последнем", + "VisitorsComponentTitle": "Посетители", + "Visitors": { + "NumberOfVisitors": "Количество уникальных посетителей", + "VisitorsChartTitle": "Количество уникальных посетителей в прошлом " + }, + "MessagesComponentTitle": "Сообщения", + "Messages": { + "MessagesChartTitle": "Количество последних сообщений", + "NumberOfMessages": "Количество сообщений", + "NoMessagesValue": "Ваша команда еще не получала сообщений" + }, + "SatisfactionComponentTitle": "Мониторинг удовлетворенности", + "Satisfaction": { + "SatisfactionStar": "Среднее удовлетворение", + "StatisfactionValueLabel": "Средний рейтинг вашей команды ", + "NoSatisfactionValue": "Ваша команда еще не получила оценок.", + "DailySatisfactionTrend": "Ежедневный тренд удовлетворенности последних" + }, + "Events": { + "EventsMonitoring": "Мониторинг событий", + "EventsChartTitle": "Количество последних событий", + "AllEvents": "Все события" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "беседа будет навсегда удалена", + "SelectedRequestsWillBePermanentlyDeleted": "выбранные разговоры будут удалены навсегда", + "Done": "Сделанный!", + "TheRequestWasSuccessfullyDeleted": "разговор успешно удалено", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} разговоры успешно удалено", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} бесед успешно удалено\n\nВнимание, {{ num_conv_exc}} беседы не удалены", + "ErrorDeleting": "Ошибка удаления!", + "PleaseTryAgain": "Пожалуйста, попробуйте еще раз" + }, + "MoveToTrash": "Переместить в корзину", + "_Active": "активный", + "TrashContacts": "Корзина контактов", + "inTheTrash": "в мусор", + "CloseTrash": "Закрыть корзину", + "SearchInTrash": "Искать в мусоре", + "Done": "Сделанный", + "TheContactWillBePermanentlyDeleted": "контакт будет удален навсегда", + "ErrorDeleting": "Ошибка удаления!", + "PleaseTryAgain": "Пожалуйста, попробуйте еще раз", + "TheContactWasSuccessfullyDeleted": "контакт был успешно удален", + "YouCannotDeleteThisContact": "Вы не можете удалить этот контакт, так как с ним связаны беседы", + "MoveTheContactToTheTrash": "Переместить контакт {{ contactname }} в корзину?", + "MoveTheContactToTheTrashNoName": "Переместить контакт в корзину?", + "TheContactHasBeenMovedToTheTrash": "Контакт перемещен в корзину", + "TheRequestHasBeenMovedToHistory": "беседа перемещена в историю", + "AnErrorHasOccurredArchivingTheRequest": "Произошла ошибка при архивировании разговора", + "RestoreContact": "восстановить контакт", + "NoProjects": "Нет проектов", + "RelatedKnowledgeBase": "Связанная база знаний", + "LoadBrandError": "При загрузке вашего бренда произошла ошибка. Код ошибки:", + "OperatingHoursAreEnabled": "Часы работы включены", + "OperatingHoursAreDisabled": "Часы работы отключены", + "HumanAgentsOnly": "Только агенты-люди", + "BotsOnly": "Только боты", + "AnErrorOccurredWhileSendingTheEmail": "Произошла ошибка при отправке письма", + "UserNotFound": "Пользователь не найден", + "SystemTrigger": "Системный триггер", + "CustomTrigger": "Пользовательский триггер", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "Оптимальный размер изображения 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "Лучше всего работает формат PNG или GIF с прозрачным фоном", + "HowWorks": "Как работает {{ helpdoc }}", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "на этой странице отображается максимум 100 разговоров в реальном времени. Чтобы просмотреть все разговоры или выполнить расширенный поиск, нажмите здесь.", + "AllConversations": "Все разговоры", + "FilterFor": "Фильтр для", + "NotInRealTime": "не в реальном времени", + "ResetFilters": "Сбросить фильтры", + "AppliedFilters": "Применяемые фильтры", + "Ticket": "Внутренний запрос", + "EnableDisable": "Включить выключить", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Добавить подписку", + "Subscriptions": "Подписки", + "NoWebhookSubscriptions": "Подписок на вебхуки нет", + "CreateSubscription": "Создать подписку", + "UpdateSubscription": "Обновить подписку", + "RequiredFiled": "*Обязательное поле", + "SelectEvent": "Выберите событие", + "SharedSecretGenerated": "Создан секрет вебхука", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Это ваш общий секрет", + "Copy": "Копировать", + "NoteThatWillBeDisplayedOnce": "Обратите внимание, что этот общий секрет будет отображаться только один раз", + "ConfirmSubscriptionDeleteTitle": "Удалить подписку", + "ConfirmSubscriptionDeleteBody": "Вы уверены, что хотите отказаться от подписки? Это действие необратимо.", + "ConfirmButton": "Подтверждать", + "CancelButton": "Отмена", + "MoreInfoWebhook": "Для получения дополнительной информации о Webhook посетите веб-сайт ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Произошла ошибка при удалении подписки", + "DeleteSubscriptionSuccess": "Подписка успешно удалена", + "CreateSubscriptionSuccess": "Подписка успешно создана", + "CreateSubscriptionError": "Произошла ошибка при создании подписки", + "UpdateSubscriptionSuccess": "Подписка успешно обновлена", + "UpdateSubscriptionError": "Произошла ошибка при обновлении подписки", + "ShowSecretError": "Произошла ошибка при генерации секрета" + } + }, + "SoundEnabled": "Звук включен", + "SoundDisabled": "Звук отключен", + "NumberOfRequestsAssignedToMe": "Номер беседы, назначенный мне", + "NumberOfUnservedRequests": "Количество неназначенных разговоров", + "User": "Пользователь", + "ProjectSelected": "Выбран проект", + "GoToNotRealTimeRequests": "перейти на страницу разговоров не в реальном времени", + "FilterBy": "Фильтровать по", + "ConversationStatus": "Статус разговора", + "IntroGreetings": "Вступительные приветствия", + "ReplyTimeMsg": "Время ответа", + "SayHowSoonYourTeamUsuallyReplies": "Скажите, как скоро ваша команда обычно отвечает", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Это сообщение появится, если среднее время ответа команды будет недоступно за последние 4 часа", + "DynamicallySharingAverageResponseTime": "Динамически делиться средним временем отклика команды", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Ваши контакты увидят это сообщение, если среднее время ответа команды недоступно", + "ConfigureWidget": "Настроить виджет", + "WidgetAppearanceAndDefaultLanguage": "Внешний вид виджета и язык по умолчанию", + "AlwaysWithTheFollowingMessage": "Всегда со следующим сообщением", + "ReadyThemes": "Готовые темы", + "CustomColors": "Пользовательские цвета", + "HeaderLogo": "Логотип заголовка", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Добро пожаловать поздравления", + "OnlineOfflineGreetings": "Онлайн/Офлайн приветствия", + "WidgetPreviewIsDisplayedIn": "Предварительный просмотр виджета и следующие фразы в настоящее время отображаются в", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Измените предварительный просмотр в разделе «Многоязычие», чтобы настроить его на другом языке", + "ChangePreviewIn": "Изменить предварительный просмотр в", + "MultilanguageSection": "Мультиязычный раздел", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "для настройки на другом языке", + "ViewServedRequestsMap": "Посмотреть на карте", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Настройте опыт", + "WidgetSetUp": "Виджет настроен", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Среднее время ответа рассчитывается на основе последних четырех часов разговоров", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Если вы не разговаривали за последние четыре часа, мы сообщим пользователям, что вы отвечаете", + "AverageReplyTimeAvailable": "Доступное среднее время ответа", + "AverageReplyTimeNotAvailable": "Среднее время ответа недоступно", + "ReplyTimePlaceholder": "Заполнитель времени ответа", + "LearnAboutAdvancedWidgetConfiguration": "Узнайте о расширенной настройке виджета", + "AddChatToYourWebsite": "Добавьте чат на свой сайт", + "ChooseHowYouLikeToGetSetUp": "Выберите, как вы хотите настроить", + "WithJavascriptCode": "С кодом javascript", + "WithGoogleTagManager": "С Диспетчером тегов Google", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Диспетчер тегов Google — самый простой способ установить виджет", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "но обратите внимание, что AdBlocker может блокировать Google Tag Manager, а также Google Analytics, поэтому используйте его с осторожностью", + "StartByCopyingTheFollowingScript": "Начните с копирования следующего скрипта", + "OnceYouHaveCompletedYourChanges": "После внесения изменений откройте свой веб-сайт", + "YourWidgetShouldAppearInTheBottomRightCorner": "Ваш виджет должен появиться в правом нижнем углу", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "следуйте этим инструкциям", + "OpenYourWebsite": "Откройте свой веб-сайт", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Использовать по умолчанию", + "CurrentlyDisplayedInThePreview": "В настоящее время отображается в предварительном просмотре", + "CurrentlySelected": "В настоящее время выбрано", + "Preview": "Предварительный просмотр", + "SelectAPreview": "Выберите предварительный просмотр", + "NoDefaultLanguageIsSetUp": "Язык по умолчанию не установлен", + "NoDefaultLanguage": { + "Warning": "Внимание!", + "NoLanguagesAreSetUp": "Языки не настроены", + "NoDefaultLanguageIsSetUp": "Язык по умолчанию не установлен", + "GoToMultilanguagePage": "Перейти на многоязычную страницу", + "SetYourDefaultLanguageInTheMultilanguageSection": "Установите язык по умолчанию в разделе «Многоязычие»", + "GoToMultilanguageSection": "Перейти в раздел Мультиязычность", + "toAddLanguagesToYourProject": "чтобы добавить языки в ваш проект", + "Cancel": "Отмена" + }, + "ViewChatbot": "Посмотреть чат-бота", + "ViewChatbots": "Просмотр чат-ботов", + "AddYourFirstChatbot": "Добавьте свой первый чат-бот", + "AddChatbot": "Добавить чат-бота", + "Hide": "Скрывать", + "OperatingHoursDisabled": "Часы работы отключены", + "OperatingHoursEnabled": "Часы работы включены", + "AdjustOperatingHours": "Отрегулируйте часы работы", + "TotalLeadsAcquired": "Всего привлечено лидов", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Перейти к списку контактов", + "Last30DaysMessages": "Сообщения за последние 30 дней", + "Last30DaysConversations": "Разговоры за последние 30 дней", + "Last7DaysConversations": "Разговоры за последние 7 дней", + "Last30DaysVisitors": "Уникальные посетители за последние 30 дней", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "События за последние 30 дней", + "Last30DaysConversationsHandledByBots": "Разговоры за последние 30 дней, обработанные ботами", + "Last30DaysConversationsHandledByBotsPercentage": "Процент разговоров за последние 30 дней, обработанных ботами", + "FilterReportInAnalytics": "Отфильтровать отчет в аналитике", + "VisitorsOnYourPageInTheLast7Days": "Уникальные посетители на вашей странице за последние 7 дней", + "TakeAShortcut": "Срезать путь", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Перейти прямо к самым популярным настройкам на панели инструментов", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Привлекайте и удерживайте больше клиентов с помощью приложений и интеграций", + "EngageMoreCustomersWithAppsAndIntegrations": "Привлекайте больше клиентов с помощью приложений и интеграций", + "ReadManageAssignAndReplyToCustomerConversations": "Читать, управлять, назначать и отвечать на разговоры с клиентами", + "Integrations": "Интеграции", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Посмотреть товарищей по команде", + "AddNewTeammate": "Добавить нового товарища по команде", + "InviteYourFirstTeammate": "Пригласите своего первого товарища по команде", + "Enabled": "Включено", + "Disabled": "Неполноценный", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "Маршрутизация по умолчанию отключена, поскольку существует по крайней мере еще один отдел, и его статус установлен на «Видимый»", + "TheDefaulDeptIsDisabledBecause_2": "Отдел по умолчанию отключен, поскольку существует по крайней мере еще один отдел, и его статус установлен на «Видимый»", + "TheDefaulDeptIsEnabledBecause": "Маршрутизация по умолчанию включена, поскольку другие отделы не видны", + "TheDefaulDeptIsEnabledBecause_2": "Отдел по умолчанию и его правила маршрутизации включены, поскольку ни один другой отдел не является «видимым»", + "WidgetDefaultLanguage": "Язык виджета по умолчанию", + "WidgetStyle": "Стиль виджета", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Этот шаг мастера проведет вас через базовую настройку. Вы можете изменить стиль виджета, язык по умолчанию и многое другое в любое время через настройки виджета", + "DeptQuickTips_1": "Отделы — это различные бизнес-подразделения в вашей организации.", + "DeptQuickTips_2": "У каждого отдела могут быть свои агенты, чат-бот и правила маршрутизации; это позволяет настроить процесс поддержки независимо от других ваших отделов.", + "DeptQuickTips_3": "Отдел по умолчанию создается сразу после создания проекта.", + "DeptQuickTips_4": "Этот отдел нельзя удалить, но его всегда можно изменить.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "Если существует только Отдел по умолчанию или есть другие отделы, но со статусом видимости «Не виден», запросы посетителей будут маршрутизироваться в соответствии с правилами Отдела по умолчанию.", + "DeptQuickTips_7": "Если отделов больше одного, но статус видимости «Видимый» установлен только у одного, запросы посетителей будут неявно маршрутизироваться в соответствии с правилами этого отдела (по-прежнему можно направлять запросы через API в отделы «Невидимый»)", + "DeptQuickTips_8": "Если хотя бы два отдела имеют статус видимости «Видимый», посетители смогут выбрать, в какой отдел направлять запросы, через меню выбора соответствующего виджета.", + "Edit": "Edit", + "IsSetToVisible": "установлен на видимый", + "IsSetToNotVisible": "настроен на невидимость", + "LatestUpdates": "Последние обновления", + "ReadMoreOnOurBlog": "Подробнее читайте в нашем блоге", + "WhatsNew": "Какие новости", + "ReadLatestUpdatesOnOurBlog": "Читайте последние обновления в нашем блоге", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Вы собираетесь присоединиться к этому чату, уже назначенному", + "SmartAssign": "Умное назначение", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Уверены ли вы?", + "YouHaveUnsavedChanges": "У вас есть несохраненные изменения. Нажмите OK и сохраните эти изменения или Отмена, чтобы вернуться и потерять эти изменения.", + "Cancel": "Отмена", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Вы уверены, что хотите уйти с этой страницы без сохранения?" + }, + "GroupName": "Название группы", + "Suggested": "предложенный", + "GroupWithThisNameAlreadyExists": "Группа с таким названием уже существует", + "EnterTheGroupName": "Введите название группы (обычно совпадает с названием отдела)", + "TheNewGroupCreatedCanAlso": "Созданная новая группа также может быть назначена любому другому отделу", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Беседы за последние 30 дней", + "TotalConversations": "Всего разговоров", + "FilterConversations": "Фильтровать разговоры", + "HereHowCreateABot": "Вот как настроить свой первый чат-бот", + "HereHowConnectYourDialogflowAgents": "Вот как подключить ваш агент Dialogflow", + "ConnectToYourDialogflowAgent": "Подключитесь к вашему агенту Dialogflow", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Следуйте этому руководству, чтобы узнать, как создать этот файл", + "DoYouWantToSendImagesVideosButtonsAndMore": "Вы хотите отправить изображения, видео, кнопки и многое другое?", + "FollowTheMicrolanguageGuide": "Следуйте руководству по микроязыку", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Вы хотите передать управление агенту-человеку во время разговора с чат-ботом?", + "SimplyReplyAgentOnTheLastResponseLine": "Просто ответьте '\\agent' в последней строке ответа", + "HereHowToHandoffToTheHumanAgent": "Вот как передать агенту-человеку", + "MessageChannel": "Канал", + "AdvancedSearch": "Расширенный поиск", + "Refresh": "Обновить", + "AllConversationsaveBeenArchived": "Все разговоры заархивированы", + "AddUser": "Добавить пользователя", + "SelectRequester": "Выберите запрашивающего", + "AddRequester": "Добавить запросчика", + "SelectAssignee": "Выберите правопреемника", + "GoToTheRequestDetails": "Перейти к деталям запроса", + "CreateNewRequester": "Создать нового запросчика", + "ConversationsFound": "Обсуждения найдены", + "CreateTicketOnJira": "Создать тикет в Jira", + "TicketType": "Тип билета", + "SelectTicketType": "Выберите тип билета", + "CreateJiraTicket": "Создать тикет", + "NameIsRequired": "Укажите имя", + "NewRequesterCreatedSuccessfully": "Новый запросчик успешно создан", + "ViewRequesterDetails": "Просмотр сведений о запросителе", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Только товарищи по команде с ролью владельца могут управлять планом учетной записи", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Узнайте больше о ролях по умолчанию", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Активируйте ботов для новых разговоров", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Активировать бота", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Выберите отдел", + "Ignore": "Игнорировать", + "ActivateFor": "Активировать для", + "ActivateForBot": "Активировать бота для", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "С этим ботом не связаны никакие отделы", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Введите URL-адрес веб-перехватчика", + "IntentName": "Имя намерения", + "EnterIntentName": "Введите имя намерения", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Расширенный стиль чат-бота: кнопки", + "StylingYourChatbotReplies": "Стилизация ответов чат-бота", + "WebhookmentUrlMustBeAHttpsUrl": "URL-адрес веб-перехватчика должен быть URL-адресом https или http", + "WebhookmentUrlMustBeAValidUrl": "URL-адрес веб-перехватчика должен быть допустимым URL-адресом", + "EnableWebhookCallForThisIntent": "Включить вызов веб-перехватчика для этого намерения", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Ответ с именем намерения {{ intent_name }} уже существует", + "HowToGenerateDialogflowGoogleCredentialsFile": "Как создать файл учетных данных Dialogflow Google", + "MicrolanguageGuide": "Руководство по микроязыку", + "HowHandlingImagesVideosButtonsAndMore": "Как обрабатывать изображения, видео, кнопки и многое другое", + "TheRequestWillBeReassignedToTheAgent": "Беседа будет переназначена агенту", + "Type": "Тип", + "ThisChatHasBeenAbandonedBy": "Этот чат был заброшен", + "theLastOneWhoLeft": "последний, кто ушел", + "AdjustSmartAssignment": "Настройка умного назначения", + "ChatReassignmentIsEnabled": "Переназначение чата включено", + "ChatReassignmentIsDisabled": "Переназначение чата отключено", + "ReassignmentIsEnabled": "Переназначение включено", + "ReassignmentIsDisabled": "Переназначение отключено", + "ChatLimitEnabled": "Ограничение чата включено", + "ChatLimitDisabled": "Лимит чата отключен", + "AutomaticUnavailableeStatusEnabled": "Автоматическая недоступность включена", + "AutomaticUnavailableStatusDisabled": "Автоматическая недоступность отключена", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Пользователи с ролью Агента не могут управлять расширенными параметрами проекта", + "ThisFeatureIsAvailableWithTheProPlan": "Эта функция доступна в тарифном плане Pro или Enterprise", + "From": "От", + "To": "К", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Количество ответов", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Фотография вашего профиля успешно загружена!", + "RemovePhoto": "Удалить изображение", + "OrSelectAnExistingOneWithNoAssociatedBot": "или выберите существующий без связанного бота", + "BotHasBeenAssociatedWithDepartment": "Бот {{bot_name}} был связан с отделом {{dept_name}}", + "decodedJWT": "Надежная информация", + "ConfigureYourFirstChatbot": "Настройте свой первый чат-бот", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Вот как оформить ваши ответы", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Вот как отправлять изображения, видео и многое другое", + "YourAnswerText": "Ваш текст ответа", + "Images": "Картинки", + "ResolutionBotImagesVideosButtonsAndMore": "Бот разрешения: изображения, видео, кнопки и многое другое", + "HandoffToHumanAgents": "Передача агентам-людям", + "RenderAbutton": "Отрисовка кнопки", + "SettingUpAutomaticAssignment": "Настройка автоматического назначения", + "..................": "...................", + "Map": "Kарта", + "EventDetails": "Детали события", + "PeriodStart": "Начало периода", + "PeriodEnd": "Конец периода", + "Amount": "Количество", + "EndDate": " Дата окончания", + "Seats": "Сиденья", + "UnitAmount": "Сумма единицы", + "AnErrorOccurringDuringThePayment": "Произошла ошибка при оплате", + "WidgetAPITestPage": "Тестовая страница API виджета", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Используйте тестовую страницу виджета для проверки API и свойств виджета", + "WidgetTest": "Откройте тестовую страницу", + "AllAgents": "Все агенты", + "CustomizeThePreChatForm": "Настройте форму предварительного чата", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Настройте информацию, которую вы запрашиваете у клиентов в форме предварительного чата, удаляя или добавляя поля", + "InvalidJSON": "Неверный JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Электронная почта недоступна", + "Project": "Проект", + "YourProjects": "Ваши проекты", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "К сожалению, при загрузке изображения произошла следующая ошибка:", + "SorryFileTypeNotSupported": "Извините, неподдерживаемый тип файла", + "PreChatFormData": "Форма предварительного чата", + "HereSomeExamples": "Вот несколько примеров", + "SentBy": "oтправлено от", + "ResolutionBotLanguage": "Язык", + "Priority": "Приоритет", + "urgent": "Срочный", + "high": "Высокий", + "medium": "Середина", + "low": "Низкий", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "Приоритет беседы успешно обновлен", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Произошла ошибка при обновлении приоритета беседы", + "Join": "Присоединиться", + "You_are_successfully_added_to_the_chat": "Вы успешно добавлены в чат", + "ByPressingOkTheConversationWillBeAssignedToYourself": "При нажатии Ok разговор будет назначен вам", + "AutoRating": "Автоматический рейтинг", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "По окончании разговора автоматически предлагается форма с просьбой оценить качество разговора", + "ActionNotAllowed": "Действие запрещено", + "MoreInfo": "Больше информации", + "ProPlanTrial": "Профессиональный план (пробная версия)", + "PaydPlanName": "{{projectprofile}} План", + "assignedRequest": "Назначенный разговор", + "assignedEmailMessage": "Назначенное сообщение электронной почты", + "pooledRequest": "Объединенный разговор", + "pooledEmailMessage": "Объединенное сообщение электронной почты", + "newMessage": "Новое сообщение", + "ticket": "Билет", + "sendTranscript": "Отправить стенограмму чата", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Сбросить настройки по умолчанию", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Oтправлено в", + "Send": "Отправлять", + "AuthenticationFailed": "Ошибка аутентификации, тестовое письмо не может быть отправлено", + "AnErrorHasOccurred": "Произошла ошибка", + "EmailTemplateUpdatedSuccessfully": "Шаблон электронной почты успешно обновлен", + "PinThisProjectInTheChatWindow": "Закрепите этот проект в окне чата, чтобы легко отслеживать обсуждения проекта и изменять свой статус", + "SelectAnotherProject": "Выбрать другой проект", + "DashboardLanguage": "Язык панели инструментов", + "AutomaticDashboardLanguage": "Автоматически (язык браузера)", + "PreferredDashboardLanguage": "Выберите предпочитаемый язык", + "PleaseSelectALanguage": "Пожалуйста, выберите язык", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Необходимо выбрать проект, чтобы управлять получением уведомлений по электронной почте, когда беседа назначена вам или когда есть новая неназначенная беседа", + "TheDashboardIsTranslatedInto": "Приборная панель переведена в {{language_name}}. Чтобы изменить язык, нажмите на флажок", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "Настройки будут применены после обновления панели инструментов.", + "RefreshNow": "Обновить сейчас", + "ServedByHumans": "Обслуживается людьми", + "ServedByBots": "Обслуживается ботами", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Среднее время отклика", + "AverageLengthOfConversation": "Средняя продолжительность разговора", + "New Conversation": "Новый разговор", + "Authentication Triggers": "Триггеры аутентификации", + "DailyAverage": "В среднем за день", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "ты: ", + "LABEL_MSG_PUSH_START_CHAT": "Разговора пока нет", + "LABEL_MSG_START_CHAT": "Начать чат", + "LABEL_AVAILABLE": "доступный", + "LABEL_NOT_AVAILABLE": "недоступно", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "До сих пор нет сообщения здесь...", + "LABEL_TODAY": "сегодня", + "LABEL_TOMORROW": "вчерашний день", + "LABEL_LAST_ACCESS": "последний доступ", + "LABEL_TO": "в", + "ARRAY_DAYS": [ + "Понедельник", + "Вторник", + "Среда", + "Четверг", + "Пятница", + "Суббота", + "Воскресенье" + ], + "LABEL_SEND": "Отправлять", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Идентификационный разговор", + "LABEL_CREATED_THE": "группа создана на", + "LABEL_INFO_ATTRIBUTE": "Атрибуты", + "LABEL_INFO_ADVANCED": "Передовой", + "LABEL_CLIENT": "Клиент ", + "LABEL_SOURCEPAGE": "Источник ", + "LABEL_DEPARTMENT_ID": "Идентификатор отдела ", + "LABEL_DEPARTMENT_NAME": "Департа́мент ", + "requester_id": "Идентификатор запрашивающей стороны", + "projectId": "Идентификатор проекта ", + "LABEL_NAME": "Имя пользователя ", + "LABEL_EMAIL": "Электронное письмо ", + "LABEL_MEMBERS": "Участники", + "LABEL_INFO_MESSAGE": "Информационное сообщение", + "LABEL_READ_BY": "Прочитано", + "LABEL_STATUS_MESSAGE": "государство", + "LABEL_SENT_THE": "отправлено", + "LABEL_SENT_BY": "от", + "LABEL_GUEST": "Гость", + "LABEL_CREATE_TICKET": "Создать тикет", + "LABEL_SEND_BY_EMAIL": "Послать по электронной почте", + "LABEL_VIDEO_CHAT": "Видеозвонок", + "LABEL_LEAVE_GROUP": "Выйти из группы", + "LABEL_CLOSE_GROUP": "Закрывать", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "В ПОРЯДКЕ", + "CLOSE_ALERT_CANCEL_LABEL": "ОТМЕНИТЬ", + "LEAVE_ALERT_MSG": "Покинуть группу?", + "CLOSE_ALERT_MSG": "Закрыть беседу?", + "VIDEOCHAT_ALERT_MSG": "Сервис недоступен", + "CLOSING_CONVERSATION_SPINNER_MSG": "Пожалуйста подождите.
Мы закрываем разговор", + "CONVERSATION_CLOSED_ALERT_MSG": "Разговор был успешно закрыт.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Не удалось закрыть беседу", + "LEAVING_GROUP_SPINNER_MSG": "Пожалуйста подождите.
Вы покидаете группу", + "CONVERSATION_LEFT_ALERT_MSG": "Группу успешно покинули.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Группа не могла уйти", + "GREETING": "Привет, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "В архиве нет разговора", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "ты", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "были добавлены в ", + "INFO_SUPPORT_USER_ADDED_VERB": "присоединился", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "чат", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Чат снова открыт", + "INFO_SUPPORT_CHAT_CLOSED": "Чат закрыт", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Вам назначен новый запрос в службу поддержки", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Профиль", + "LABEL_CLOSE": "Закрыто", + "LABEL_DISCONNECT": "Отключить", + "LABEL_NEW_CHAT": "Новый чат", + "LABEL_FORGOT_PASSWORD": "Вы забыли свой пароль?", + "LABEL_SIGNIN": "Войти", + "LABEL_SIGNIN_TO": "Войти в", + "LABEL_SIGNIN_ERROR": "Ошибка входа", + "LABEL_PASSWORD": "Пароль", + "LABEL_ERROR_EMAIL": "Введите действительный адрес электронной почты.", + "LABEL_ERROR_PASSWORD": "Пароль должен быть не менее 6 символов.", + "LABEL_LOGIN": "Авторизоваться", + "LABEL_LOGOUT": "Выйти", + "LABEL_WELCOME_TO": "Добро пожаловать в", + "LABEL_SIGNUP": "Зарегистрироваться", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "У вас уже есть аккаунт?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "У вас еще нет аккаунта?", + "LABEL_FORGOT_YOUR_PASSWORD": "Забыли Ваш пароль?", + "LABEL_CLICK_HERE": "Кликните сюда", + "LABEL_REGISTRATION": "Регистрация", + "LABEL_PLACEHOLDER_EMAIL": "Ваш адрес электронной почты", + "LABEL_PLACEHOLDER_PASSWORD": "Ваш пароль", + "LABEL_PLACEHOLDER_NAME": "Твое имя", + "LABEL_PLACEHOLDER_LAST_NAME": "Ваша фамилия", + "LABEL_LAST_NAME": "Фамилия", + "LABEL_FIELD_NOT_EMPTY": "Поле не может быть пустым.", + "LABEL_NEW_PASSWORD": "Создать новый пароль", + "LABEL_CLOSED": "Закрыто", + "LABEL_INFO": "Информация", + "ALERT_NOTIFICATION": "Внимание: отправка уведомлений отключена, измените настройки браузера, чтобы разрешить отправку уведомлений.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Внешний идентификатор", + "LABEL_IAT": "Иат", + "LABEL_REQUEST_DETAIL": "Подробности запроса", + "LABEL_ENTER_MSG": "Введите сообщение или нажмите / для готовых ответов", + "LABEL_ENTER_MSG_SHORT": "Введите сообщение", + "LABEL_ENTER_MSG_SHORTER": "Входить...", + "LABEL_MSG_LOGIN_TILEDESK": "Войдите в систему, чтобы начать общение", + "LABEL_ARCHIVED": "В архиве", + "LABEL_INFO_CONVERSATION": "Информационная беседа", + "LABEL_INFO_USER": "Информация о пользователе", + "LABEL_IS_WRITING": "печатание", + "LABEL_VERSION": "версия", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "введите ваше сообщение..", + "LABEL_START_NW_CONV": "Новый разговор", + "LABEL_FIRST_MSG": "Кратко опишите вашу проблему, с вами свяжется агент.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Все операторы сейчас не в сети. В любом случае вы можете описать свою проблему. Он будет передан службе поддержки, которая ответит вам в ближайшее время.", + "LABEL_SELECT_TOPIC": "Выберите тему", + "LABEL_COMPLETE_FORM": "Заполните форму, чтобы начать разговор со следующим доступным агентом.", + "LABEL_FIELD_NAME": "Имя", + "LABEL_ERROR_FIELD_NAME": "Обязательное поле (минимум 5 символов).", + "LABEL_FIELD_EMAIL": "Электронное письмо", + "LABEL_ERROR_FIELD_EMAIL": "Введите действительный адрес электронной почты.", + "LABEL_WRITING": "пишет...", + "AGENT_NOT_AVAILABLE": " Не в сети", + "AGENT_AVAILABLE": " Oнлайн", + "GUEST_LABEL": "Гость", + "ALL_AGENTS_OFFLINE_LABEL": "Все операторы сейчас не в сети", + "LABEL_LOADING": "Загрузка...", + "CALLOUT_TITLE_PLACEHOLDER": "Нужна помощь?", + "CALLOUT_MSG_PLACEHOLDER": "Нажмите здесь и начните общаться с нами!", + "CUSTOMER_SATISFACTION": "Удовлетворенность клиентов", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "ваше мнение о нашей службе поддержки клиентов", + "DOWNLOAD_TRANSCRIPT": "Скачать расшифровку", + "BACK": "Назад", + "YOUR_RATING": "ваш рейтинг", + "WRITE_YOUR_OPINION": "Напишите свое мнение... (необязательно)", + "SUBMIT": "Представлять на рассмотрение", + "THANK_YOU_FOR_YOUR_EVALUATION": "Спасибо за вашу оценку", + "YOUR_RATING_HAS_BEEN_RECEIVED": "ваша оценка получена", + "ALERT_LEAVE_CHAT": "Вы хотите выйти из чата?", + "YES": "Да", + "NO": "Нет", + "BUTTON_CLOSE_TO_ICON": "Свернуть чат", + "BUTTON_EDIT_PROFILE": "Обновить профиль", + "RATE_CHAT": "Оценить чат", + "WELLCOME_TITLE": "Привет, добро пожаловать в Tiledesk 👋", + "WELLCOME_MSG": "Как мы можем помочь?", + "WELLCOME": "Добро пожаловать", + "OPTIONS": "опции", + "SOUND_OFF": "звук выключен", + "SOUND_ON": "звучать на", + "LOGOUT": "выйти", + "CLOSE": "закрывать", + "PREV_CONVERSATIONS": "Ваши разговоры", + "YOU": "Ты", + "SHOW_ALL_CONV": "показать все", + "START_A_CONVERSATION": "Начать разговор", + "NO_CONVERSATION": "Нет разговора", + "SEE_PREVIOUS": "см. предыдущий", + "WAITING_TIME_FOUND": "Команда обычно отвечает $reply_time", + "WAITING_TIME_NOT_FOUND": "Команда ответит как можно скорее", + "CLOSED": "ЗАКРЫТО", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Пожалуйста, выберите чат, чтобы начать обмен сообщениями", + "FromThisAreNew": "------------------", + "Preview": "Предварительный просмотр", + "AddACaption": "Добавить подпись", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Ой! Произошла ошибка при отписке от уведомлений", + "SIGNIN_ERROR_USER_NOT_FOUND": "Ошибка аутентификации. Пользователь не найден.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Ошибка аутентификации. Неправильный пароль.", + "Email is required": "Требуется электронная почта.", + "Email must be a valid email": "Электронная почта должна быть действительной электронной почтой.", + "Password is required": "Необходим пароль.", + "Password must be at least 6 characters long": "Пароль должен содержать не менее 6 знаков.", + "UPLOAD_FILE_ERROR": "При загрузке файла произошла непредвиденная ошибка", + "DROP_IMAGE_HERE_TO_SEND_IT": "Перетащите изображение сюда, чтобы отправить его", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Разрешается вставлять только файлы изображений и текст", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Не удалось загрузить: формат не поддерживается", + "SENT_AN_IMAGE": "отправил изображение", + "SENT_AN_ATTACHMENT": "отправил вложение", + "NO_INFORMATION_AVAILABLE": "Нет доступной информации", + "CONTACT_ID": "Идентификатор контакта", + "USER_ID": "Идентификатор пользователя", + "CLOSE_TOAST": "Закрывать", + "WAITING_FOR_NETWORK": "Ожидание сети", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Отмена", + "AreYouSure": "Уверены ли вы?", + "UnassignedConversations": "Неназначенные беседы", + "NewConversations": "Новые разговоры", + "UPLOAD": "Загрузить", + "CANNED_RESPONSES": "Готовые ответы", + "NO_CANNED_RESPONSES": "Нет готовых ответов", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Нет готовых ответов", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Чтобы создать их, перейдите в проект (вы можете нажать на название проекта, доступное на правой боковой панели) и в пункте меню «Настройки» на боковой панели панели инструментов нажмите «Шаблоны ответов», а затем кнопку «Создать ответ»", + "YES_CANNED_RESPONSES": "Просмотрите готовые ответы, нажав кнопку ⚡️ или набрав / в текстовой области, вы также можете отфильтровать список, набрав после /", + "VIEW_ALL_CONVERSATIONS": "Просмотреть все разговоры", + "CONVERSATIONS_IN_QUEUE": "разговоры в очереди, выберите один", + "CONVERSATION_IN_QUEUE": "разговор в очереди, выберите его", + "NO_CONVERSATION_IN_QUEUE": "нет разговора в очереди", + "PIN_A_PROJECT": "Закрепить проект", + "PINNED_PROJECT": "Закрепленный проект", + "CHANGE_PINNED_PROJECT": "Изменить закрепленный проект", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "изменить на доступный/недоступный", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Serbian b/Serbian new file mode 100644 index 000000000000..53b846edd205 --- /dev/null +++ b/Serbian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Промените језик контролне табле", + "ThisIsTheRealTimeConversationsMonitoringPanel": "Ово је панел за праћење разговора у реалном времену. Да бисте управљали својим разговорима, користите", + "chatTool": "алатка за ћаскање", + "UsersAndGroups": "Саиграчи и групе", + "UsersAndGroupsInitials": "C&Г", + "RoutingAndDeptsInitials": "Р&Д", + "RoutingAndDepts": "Рутирање и Одељења", + "RoutingAndDepartments": "Рутирање и Одељења", + "Routing": "Рутирање", + "DefaultDepartment": "Уобичајено Одељењe", + "Default Department": "Уобичајено Одељењe", + "Teammate": "саиграч", + "Teammates": "саиграчи", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "Т", + "ProjectSettings_Initials": "ПП", + "ProjectSettings": "Подешавања пројекта", + "Groups": "Групе", + "Name": "Име", + "Available": "на располагању", + "Unavailable": "недоступан", + "Visitors": "Посетиоци", + "Requests": "Разговори", + "Request": "Разговор", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Историја", + "Settings": "Подешавања", + "ViewOption": "View options", + "Notification": "Обавештења", + "Departments": "Одељења", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Ресурси", + "Hours": "Радни сати", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Име", + "LastName": "Презиме", + "iAgree": "слажем се", + "IAccept": "I accept", + "TermsAndConditions": "Услови коришћења", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "и", + "SignUp": "Пријави се", + "AlreadyHaveAnAccount": "Већ имате налог?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Још увек немате налог?", + "Dont": "немој", + "HaveAnAccountYet": "већ имате налог?", + "QuickTipsAssigned": "Додељени разговори помажу у одржавању равномерне расподеле оптерећења, посебно за веће тимове.", + "QuickTipsPooled_1": "Ћаскања се неће додељивати агентима аутоматски, већ ће морати ручно да добијају ћаскања од оних који нису додељени.", + "QuickTipsPooled_2": "Обједињени разговори дају агентима већу аутономију, омогућавајући им да раде сопственим темпом.", + "QuickTipsBot": "Изаберите бота који аутоматски одговара.", + "GroupsQuickTips1": "Користите групе за организовање тимова за подршку.", + "GroupsQuickTips2": "Можете да групишете саиграче на основу вештина и да доделите групе саиграча вашим одељењима.", + "ForgotYourPassword": "Заборавили сте лозинку", + "ClickHere": "Кликните овде", + "PswResetEmailSent": "Порука е-поште за ресетовање лозинке је послата", + "YouWillReceiveAnEmail": "Добићете е-поруку са везом за ресетовање лозинке.", + "ToRequestAPswReseTEmail": "Да бисте затражили имејл за поништавање лозинке, унесите адресу е-поште вашег налога", + "RequestNewPsw": "Затражите нову лозинку", + "BackToLogin": "Повратак на пријаву", + "First Name is required.": "Име је обавезно", + "Email is required.": "Емаил је обавезан.", + "Email must be a valid email": "Имејл мора да буде важећи имејл", + "Email is required. Email must be a valid email": "Емаил је обавезан. Имејл мора да буде важећи имејл", + "Password is required.": "Потребна је шифра", + "Password cannot be more than 25 characters long.": "Лозинка не може бити дужа од 25 знакова", + "Password must be at least 6 characters long.": "Лозинка мора имати најмање 6 знакова", + "Please accept Terms and Conditions and Privacy Policy": "Молимо прихватите Услове и одредбе и Политику приватности", + "ConfirmPsw": "Потврди лозинку", + "PswNotMatch": "Лозинка се не подудара", + "ResetPsw": "Ресетуј шифру", + "YourPswHasBeenChanged": "Ваша лозинка је промењена", + "GoToLogin": "Идите на Логин", + "GoToYourProjects": "Идите на своје пројекте", + "InvalidPswResetKey": "Неважећи кључ за ресетовање лозинке", + "QuickTips": "Брзи савети", + "Error": "Грешка", + "Updated": "Ажуриран", + "TotalActive": "Укупно активно", + "Active": "Активно", + "Served": "Додељен", + "Unserved": "Нераспоређени", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Разговори за агента", + "RequestsForDept": "Разговори за одељење", + "NumberOfRequestsLast7Days": "Број разговора у последњих 7 дана", + "NumberOfRequests": "Број разговора", + "LastMonth": "Прошлог месеца", + "Contacts": "Контакти", + "Contact": "Контакт", + "ContactId": "Контакт Ид", + "ContactEmail": "Контакт имејл", + "Created": "Урађенo", + "By": "од стране", + "CreatedBy": "Створио", + "NoContact": "Без контакта", + "SearchYourContacts": "Претражите своје контакте", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Претражујте путем е-поште", + "SelectAnEmail": "Select an email", + "ClearSearch": "Обриши претрагу", + "ViewDetails": "Приказ детаља", + "ViewContactRequests": "Прикажи разговоре", + "ContactDetails": "Контакт подаци", + "Department": "Одељење", + "SelectADepartment": "Изаберите одељење", + "DepartmentId": "Одељење ид", + "ProjectId": "ИД пројекта", + "ServedBy": "Додељено", + "SentThe": "послао је", + "ToTheDepartment": "ка одељењу", + "Cancel": "Поништити", + "SessionExipired": "Седница је истекла", + "YourSessionHasExpired": "Ваша седница је истекла.", + "YouWillBeRedirectToLoginPage": "Бићете преусмерени на страницу за пријаву", + "RequestsForDepartment": "Разговори за одељење", + "SwitchTo": "пребаците на", + "AllAgentsRequests": "Сви разговори са агентима", + "YourRequests": "Ваши разговори", + "Primary": "Примарна боја", + "PrimarySubtitle": "Користи се као боја позадине за истицање области и дугмади", + "Secondary": "Споредна боја", + "SecondarySubtitle": "Примењено на текст дугмади и других елемената испред позадине основнe боје", + "MinutesAgo": "пре неколико минута", + "WidgetAlignmentOnYourWebsite": "Поравнање виџета на вашој веб локацији:", + "BottomRight": "Доле десно", + "BottomLeft": "Доњи леви", + "WidgetColors": "Боје виџета", + "Colors": "Боје", + "CustomizeTheWidgetColors": "Прилагодите боје виџета, логотип, поруке добродошлице и поравнање", + "ChooseYourWidgetColors": "Одаберите боје виџета, логотип, поруке и још много тога!", + "Change": "Промена", + "Customize": "Прилагоди", + "View": "Прегледати", + "AdvancedWidgetConfigurations": "Напредне конфигурације виџета", + "YourConversations": "Ваши разговори", + "NewConversation": "Нови разговор", + "WidgetAppearance": "Изглед виџета", + "OnlineMessage": "Онлajн порука", + "OfflineMessage": "Офлајн порука", + "OfficeClosedMessage": "Порука затворених канцеларија", + "EnterTheURL": "Унесите УРЛ вашег логотипа", + "YourLogoURL": "УРЛ вашег логотипа", + "displayLogo": "Прикажи лого", + "LogoImageNotFound": "Слика логотипа није пронађена", + "WelcomeMessage": "Порука добродошлице", + "SayHello": "Поздравите своје посетиоце када отворе ћаскање", + "TeamIntro": "Тимски увод", + "IntroduceYourTeam": "Представите свој тим и реците како можете помоћи свом клијенту", + "EditContact": "Уреди контакт", + "UpdateContact": "Ажурирајте контакт", + "EnterValidEmail": "Унесите исправну е-маил адресу", + "AreYouSure": "Да ли сте сигурни", + "YouAreAboutToDeleteTheContact": "Спремате се да избришете контакт", + "DeleteContact": "Избриши контакт", + "Attributes": "Атрибути", + "UserEmail": "Корисничко имејл", + "ExportToCSV": "Извези у ЦСВ", + "Actions": "Радње", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Власник", + "admin": "Администратор", + "agent": "Агент", + "Greetings": "Велики поздрав", + "Callout": "Прозивка", + "openUserProfile": "Подесите слику профила", + "openUserProfileDesc": "Укључивање слике профила повећава кредибилитет вашег профила и један је од првих утисака који остављате на посетиоце", + "openWidget": "Инсталирајте и стилизујте виџет", + "openWidgetDesc": "Можете лако да прилагодите стил виџета тако да одговара вашем бренду. Можете додати сопствени лого, одабрати боје и још много тога", + "openChat": "Отворите ћаскање", + "openChatDesc": "Отворите ћаскање уживо из којег можете управљати разговорима и одговарати на њих", + "ChangeAvailabilitySuccessNoticationMsg": "Статус је успешно ажуриран", + "ChangeAvailabilityErrorNoticationMsg": "Дошло је до грешке при ажурирању статуса", + "RemoveProjectUserSuccessNoticationMsg": "Саиграч је успешно уклоњен", + "RemoveProjectUserErrorNoticationMsg": "Дошло је до грешке при уклањању саиграча", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Контакт је успешно ажуриран", + "EditContactErrorNoticationMsg": "Дошло је до грешке при ажурирању контакта", + "DeleteLeadSuccessNoticationMsg": "Контакт је успешно избрисан", + "DeleteLeadErrorNoticationMsg": "Дошло је до грешке приликом брисања контакта", + "CreateFaqSuccessNoticationMsg": "Одговор је успешно направљен", + "CreateFaqErrorNoticationMsg": "Дошло је до грешке при креирању одговора", + "UpdateFaqSuccessNoticationMsg": "Одговор је успешно ажуриран", + "UpdateFaqErrorNoticationMsg": "Дошло је до грешке приликом ажурирања одговора", + "TrashBotSuccessNoticationMsg": "Бот је успешно обрисан", + "TrashBotErrorNoticationMsg": "Дошло је до грешке приликом брисања бота", + "UpdateBotError": "Дошло је до грешке при ажурирању бота", + "Not a valid JSON file.": "Није важећа ЈСОН датотека", + "UpdateBotSuccess": " бот је успешно ажуриран", + "ArchivingRequestErrorNoticationMsg": "Дошло је до грешке при архивирању конверзације", + "ArchivingRequestNoticationMsg": "Обрада...", + "RequestHasBeenArchivedNoticationMsg_part1": "Разговор са ИД-ом: ", + "RequestSuccessfullyClosed": "Разговор је успешно решен", + "RequestHasBeenArchivedNoticationMsg_part2": " је премештено у Историју", + "CreatedGroupSuccessMsg": "Група је успешно направљена", + "CreatedGroupErrorMsg": "Дошло је до грешке при креирању групе", + "UpdateGroupSuccessNoticationMsg": "Група је успешно ажурирана", + "UpdateGroupErrorNoticationMsg": "Дошло је до грешке при ажурирању групе", + "RemoveGroupMemberSuccessNoticationMsg": "Члан је успешно уклоњен", + "RemoveGroupMemberErrorNoticationMsg": "Дошло је до грешке при уклањању члана", + "UpdateWidgetProjectSuccessNoticationMsg": "Стил виџета за ћаскање је ажуриран", + "UpdateDeptGreetingsSuccessNoticationMsg": "Ваше промене су сачуване", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Онлajн порука је сачувана", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Офлајн порука је сачувана", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Порука затворене канцеларије је сачувана", + "FaqUpdatedSuccessfullyMsg": "Честа питања су успешно ажурирана", + "FaqUpdatedErrorMsg": "Дошло је до грешке при ажурирању честих питања", + "SubscriptionSuccessfullyCanceled": "Претплата је успешно отказана", + "AnErrorOccurredWhileCancellingSubscription": "Дошло је до грешке при отказивању претплате", + "Login": "Пријавите се", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Пријавите се на", + "SignIn": "Пријавите се", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Ако желите да се пријавите на стару верзију", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Хајде да поставимо ваше", + "Chat": "Ћаскање", + "download": "преузимање", + "examplecsv": "пример.цсв", + "NeedHelpWriteTo": "Потребна помоћ? писати", + "WaitingTimeAverage": "Просечно време чекања", + "hours": " сати, ", + "minutes": " минута, ", + "mins": "mins", + "seconds": " секунди", + "ViewProfile": "Погледај профил", + "GettingStartedWith": "Почетак рада са", + "HereIsAListOfPagesAndLinks": "Ево листе страница које топло препоручујемо да пређете пре него што почнете да разговарате", + "OpenTheChatToHandleTheIncomingRequests": "Отворите ћаскање да обрадите долазне разговоре", + "GetTheMobileApp": "Преузмите мобилну апликацију", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Наставите са подршком када су агенти у покрету", + "GettingStartedForAdmin": "Почетак рада за администратора", + "GettingStartedForAgents": "Почетак за агенте", + "DeveloperDocs": "Документи за програмере", + "InstallWithGoogleTagManager": "Инсталирајте помоћу Гоогле менаџера ознака", + "Activities": "Активности", + "Activity": "Активност", + "NoActivities": "Нема активности", + "LatestActivities": "Најновије активности", + "HasChanged": "променио", + "HisStatus": "његов статус", + "Status": "Статус", + "TheAvailabilityStatusOf": "статус доступности", + "AvailabilityStatus": "статус доступности", + "TheRoleOf": "Улога", + "Into": "у", + "HasRemoved": "је уклонио", + "FromTheProject": "из пројекта", + "HasInvited": "је позвао", + "ToTakeOnTheRoleOf": "да преузме улогу", + "PendingInvitation": "позив на чекању", + "PendingInvitations": "позивнице на чекању", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Овде је документација о аутентификацији посетилаца", + "SortByDate": "сортирај по датуму", + "SelectActivities": "Изаберите активности", + "AllActivities": "Све активности", + "NewRequest": "Нови разговор", + "_served": "додељен", + "_unserved": "нераспоређени", + "AssignedTo": "Додељено", + "UpgradeNow": "Надоградите сада", + "Plan": "План", + "ProfileNotAvailable": "Профил није доступан", + "Upgrade": "Надоградите", + "TrialExpired": "проба је истеклa", + "Train": "Обучити", + "Search": "Претрага", + "AddTheAboveQuestionToAnExistingFAQ": "Додајте горње питање у постојеће често постављана питања", + "Answers": "Одговори", + "Questions": "Питања", + "NoGoodMatchFound": "Није пронађено добро подударање", + "AddAnotherAnswerToTheCurrentQuestion": "Додајте још један одговор на тренутно питање", + "AddAnswerToTheCurrentQuestion": "Додајте одговор на тренутно питање", + "AddAnswer": "Додајте одговор", + "Answer": "Додајте још један одговор на горње питање", + "Add": "Додати", + "AnswerSuccessfullyAdded": "Одговор је успешно додат", + "Inspect": "Прегледати", + "StartOver": "Почети испочетка", + "Hi": "Здраво", + "StartToTestTheBot": "почните да тестирате бота", + "TestingTheBotsIsAnImportantPart": "Тестирање ботова је важан део итеративног процеса за побољшање тачности одговора који се враћају.", + "EnterAQuestionInTheTextBox": "Унесите питање у оквир за текст и кликните на дугме Пошаљи.", + "TheBestMatchedAnswerFromTheBotIsReturned": "Одговор бота који се најбоље подудара се враћа као одговор.", + "SelectInspectForMoreDetailsOnThatResponse": "Изаберите Прегледати за више детаља о том одговору.", + "TheTrainBotSlideOutPanelAppears": " Појављује се клизна табла за бот обучити.", + "YouCanAddANewAnswer": "Можете додати нови одговор ако је било који од постојећих одговора који се подударају нетачан или одговор не постоји у боту (није пронађено добро подударање).", + "EnterTheNewAnswerToCurrentQuestion": "Унесите нови одговор на тренутно питање у оквир за текст на табли бот Oбучити и притисните Додај одговор да бисте га додали.", + "TypeAddYourQuestionHere": "Откуцајте/додајте своја питања овде одвојена новим редом", + "SearchForAnswersInBots": "Потражите одговоре у Ботовима", + "AnswersFound": "Одговори пронађени", + "FoundIn": "пронађена у", + "ToThisAnswer": "на овај одговор", + "At": "Hа", + "at": "Hа", + "CurrentAnswers": "Актуелни одговори", + "NewAnswer": "Нови одговор", + "UploadAnswersFromCsv": "Отпремите одговоре из ЦСВ-а", + "UploadFromCsv": "Отпремите са Цсв", + "ExportAnswersToCsv": "Извезите одговоре у ЦСВ", + "ExportToCsv": "Извези у ЦСВ", + "Close": "Затвори", + "Period": "Раздобље", + "SubscriptionCreated": "Претплата је направљена", + "SubscriptionRenewed": "Претплата је обновљена", + "ForThePlan": "за план", + "Invoice": "Фактура", + "Event": "Догађај", + "ViewInvoice": "Погледајте фактуру", + "DownloadInvoice": "Преузмите фактуру", + "CancelSubscription": "Отказати претплату", + "DoYouReallyWantToCancelYourSubscription": "Да ли заиста желите да откажете своју претплату?", + "OnceYouCancelTheSubscription": "Када откажете претплату, ваш налог ће се вратити на бесплатан и нећете моћи да приступите нашим {{projectprofile}} функцијама", + "YouCurrentlyAreUsing": "Тренутно користите", + "Of": "од", + "ActiveOperatorSeatsInThe": "активна седишта у", + "GetMore": "Добиj још", + "AvailableWithTheProPlan": "Доступно са Про планом или Ентерпрajс планом", + "BoostCustomerEngagementThroughTriggers": "Повећајте ангажовање купаца путем покретача. Пошаљите праву поруку у право време правим људима.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Надоградите свој налог да бисте пратили шта агенти раде!", + "UpgradeYourAccount": "Надоградите налог", + "Includes": "укључује", + "EverythingIn": "све унутра", + "Unlimited": "Неограничено", + "AgentsGroups": "Групе агената", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "по седишту", + "PerMonth": "месечно", + "PerYear": "годишње", + "GetProPlan": "Набавите Про план", + "ContactUs": " Контактирајте нас", + "OurMostComprehensivePlan": "Наш најсвеобухватнији план, са напредним функцијама и наменском подршком", + "ProPlan": "Про план", + "OrderDetails": "Детаљи поруџбине", + "SubscriptionPeriod": "Период претплате", + "Total": "Укупно", + "PayWithACard": "Платите картицом", + "DataExportIsAvailableWithTheProPlan": "Извоз података је доступан уз план Про или Ентерпрajс план", + "UpdateYourAccounToGetThisFeature": "Ажурирајте свој налог да бисте добили ову функцију", + "UnlimitedChatHistory": "Неограничена историја ћаскања", + "DataExport": "Извоз података", + "PostChatSurveys": "Анкете након ћаскања", + "WidgetUnbranding": "Aн-брандинг виџета", + "DedicatedAccountManager": "Посвећени менаџер налога", + "Training": "обука", + "SoftwareEngineerSupport": "Подршка софтверског инжењера", + "AdvancedAnalytics": "Напредна аналитика", + "SubscriptionStartDate": "Датум почетка претплате", + "CurrentInvoiceStartDate": "Тренутни датум почетка фактуре", + "CurrentInvoiceEndDate": "Тренутни датум завршетка фактуре", + "NumberOfAgentSeats": "Број места", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "седишта", + "YourCurrentPlan": "Ваш тренутни план", + "NextRenew": "Следећа обнова", + "Today": "данас", + "In": "у", + "SubscriptionStatus": "Статус претплате", + "day": "дан", + "month": "месец дана", + "year": "године", + "PaymentDate": "Датум исплате", + "to": "до", + "AddProject": "Додајте пројекат", + "CreateAProject": "Креирајте пројекат", + "StartByEnteringTheNameOf": "Започните уносом имена", + "YourSite": "ваш сајт", + "EnterTheSiteName": "Унесите назив сајта", + "SiteName": "Назив сајт", + "TheSiteNameIsRequested": "Тражи се назив сајта", + "InstallTiledesk": "Инсталирај виџет", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Експериментално", + "ChatWithUs": "Разговарајте са нама", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Разговарати са", + "IfYouAreInterested": "Да ли сте заинтересовани?", + "Processing": "Обрада...", + "ProcessingNoDot": "Обрада", + "RecentProjects": "Недавни пројекти", + "OtherProjects": "Други пројекти", + "Copied": "Копирано", + "TestWidget": "Тест виџета", + "WidgetLiveTest": "Тест уживо виџета", + "PresetColorCombinations": "Унапред подешене комбинације боја", + "TestWidgetAllowYou": "Тест виџет вам омогућава да симулирате посетиоце, да делите свој виџет и верификујете подешавања дизајна", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "Позвали су вас", + "ToJoinTheProject": "да се придружите пројекту", + "AndTakeOnTheRoleOf": "и преузимају улогу", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "Позив који користите више није важећи ", + "ImANewUser": "Ја сам нови саиграч", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Након регистрације, моћи ћете да се придружите", + "FromTheRecentPojectPage": "са странице Недавни пројекти", + "IAlreadyHaveAnAccount": "Већ имам налог", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Већ сте позвали овог саиграча (погледајте позиве на чекању)", + "Awesome": "Сјајно", + "YourPaymentIsSuccessfullyDone": "Ваша уплата је успешно обављена", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Проверите своју е-пошту, добићете признаницу", + "HavingTrouble": "Имаш потешкоћа", + "ContinueToHomepage": "Наставите на почетну страницу", + "General": "Општи", + "NoPayments": "Без исплата", + "Agent": "Агент", + "Agents": "Агенти", + "WhatYoureMissing": "Шта ти недостаје", + "OnceYourTrialHasEndedYouWillMissing": "Када се ваше суђење заврши, изостат ћете", + "On": "на", + "InstallNow": "Инсталирајте сада", + "AssigneeAgent": "Поверени агент", + "Assignee": "Повереник", + "WidgetTranslations": "Преводи виџета", + "Translations": "Translations", + "Multilanguage": "Вишејезично", + "TranslateOrEditWidgetPhrases": "Преведите или уредите све фразе које се појављују у виџету", + "IfYouWantToTranslateOrEditWidgetPhrases": "Ако желите да додате језик или измените све фразе које се појављују у виџету", + "English": "енглески језик", + "Italian": "Италијански", + "German": "Немачки", + "en": "енглески језик", + "it": "Италијански", + "de": "Немачки", + "es": "Шпански", + "pt": "португалски", + "fr": "Француски", + "ru": "Руски", + "tr": "Турски", + "sr": "Српски", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Изаберите језик", + "Delete": "Избриши", + "NoUnservedRequests": "Нема недодељених разговора", + "NoServedRequests": "Нема додељених разговора", + "NoRequests": "Нема разговора", + "MultiLanguagePreview": "Промените језик прегледа", + "RequiredField": "Обавезно поље", + "Text": "Текст", + "Alignment": "Поравнање", + "UserRole": "Улога корисника", + "BotType": "Тип бота", + "Language": "Језик", + "ReassignToDept": "Прерасподели у одељење", + "AddTranslation": "Додај превод", + "Completed": "Завршено", + "TranslationDeleted": "{{language_name}} превода је обрисан", + "BotIntegration": "Интеграција бота", + "ChooseBotType": "Изаберите тип бота", + "CreateA": "Направите {{ bottype }} бота", + "CreateAN": "Направите {{ bottype }} бота", + "ServiceAccountPrivateKeyFile": "Датотека приватног кључа налога услуге", + "DragAFileHereOr": "Превуците своју .јсон датотеку акредитива овде или", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "прегледати", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "за уплоад", + "CreateAnswers": "Креирајте одговоре", + "CreateAFreeAccount": "Отворите бесплатан налог", + "CreateTicket": "Креирајте карту", + "AvailableFrom": "Available from", + "Ok": "Ок", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Предмет", + "DefaultBotLanguageInDialogflow": "Подразумевани језик ботова у Диалогфлов-у", + "OurNativeEasyAndPowerfulNLPChatbot": "Наш изворни, лак и моћан НЛП (обрада природног језика) четбот", + "ResolutionBotDescription": "Аутоматизујте одговоре на ваша уобичајена питања за тренутна решења и срећније клијенте", + "UseDialogflowToTrainYourBot...": "Користите Диалогфлов да обучите свог бота помоћу наше изворне и иновативне Диалогфлов интеграције", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Водич за почетак", + "AnIdentityBotRepresents": "Идентитетски бот представља виртуелни профил који се користи за аутоматске поруке које систем шаље (нпр. слање порука у окидачима)", + "DialogflowKnowledgeBaseID": "ИД базе знања Диалогфлов", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Попуните поље само ако желите да користите", + "DialogflowKnowledgeBaseFeature": "Функција базе знања Диалогфлов-а", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Ево упутства.", + "FiletypeNotSupported": "тип датотеке није подржан", + "ChatLimit": "Ограничење за ћаскање", + "SuccessfullyUpdated": "Успешно ажурирано", + "AnErrorOccurredWhileUpdating": "Дошло је до грешке при ажурирању", + "NotificationNothingToSave": "Нема шта да се спасе", + "GoToRequest": "Иди на разговор", + "Busy": "Заузет", + "Company": "Компанија", + "Address": "Адреса", + "StreetAddress": "Улица и број", + "Street": "Street", + "City": "Град", + "State": "Province/State", + "PostalCode": "Поштанска", + "Country": "Држава", + "PhoneNumber": "Број телефона", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Датум почетка", + "ExtremeMeasures": "Екстремне мере", + "DeleteAccount": "Обрисати налог", + "AreYouSureYouWantDeleteYourAccount": "Да ли сте сигурни да желите да избришете свој налог", + "AllProjectWillBeDeleted": "Сви ({{projects_length}}) пројекти креирани у оквиру овог налога ће бити избрисани", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Откажите све активне претплате пре него што наставите", + "YesDeleteMyAccount": "Да, избриши мој налог", + "OperatingSystem": "Оперативни систем", + "ThisGroupHasNoMembers": "Ова група нема чланова", + "Description": "Опис", + "more": "више", + "SeeAll": "Видети све", + "AllDepts": "Сва одељења", + "All": "Све", + "Save": "сачувати", + "Update": "ажурирање", + "Warning": "Пажња!", + "CreationDate": "Датум израде", + "ThisConversationIsAssignedToYou": "Овај разговор је додељен вама. Да бисте написали поруку, кликните на „Отвори ћаскање“.", + "OpenChat": "Отвори ћаскање", + "ThisConversationIsNotAssignedToYou": "Ова конверзација није додељена вама. Да бисте се придружили разговору, кликните на „Придружи се“.", + "ThereHasBeenAnErrorProcessing": "Дошло је до грешке при обради вашег захтева", + "PleaseWaitWhileWeAreProcessingYourRequest": "Сачекајте док обрађујемо ваш захтев", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Спремни одговори су унапред направљене поруке које можете лако да се сетите током ћаскања.", + "1B": "Да бисте га користили, откуцајте „/“ (коса црта) и следите је речју или првих неколико слова било које речи која је укључена у наслов унапред припремљеног одговора.", + "1C": "Са враћене листе сачуваних одговора изаберите одговор који желите да користите.", + "2": "Ако често одговарате на иста питања клијената, размислите о томе да те одговоре сачувате као унапред припремљене одговоре.", + "3": "Са унапред припремљеним одговорима, укуцате га једном, сачувате и поново користите у ћаскањима кад год вам затреба.", + "4": "Такође можете да створите привлачније искуство за своје клијенте користећи персонализацију у својој поруци:", + "5": "1) Када уређујете поруку, можете уметнути поље за персонализацију тако што ћете прво изабрати област у којој желите да креирате поље.", + "6": "2) Затим кликните на дугме ДОДАЈ ПЕРСОНАЛИЗАЦИЈУ ", + "7": "3) Кликом на дугме ДОДАЈ ПЕРСОНАЛИЗАЦИЈУ добићете листу на којој можете да изаберете коју вредност персонализације желите да додате својој поруци." + }, + "CR": "ЦР", + "CannedResponses": "Спремни одговори", + "AddResponses": "Креирајте одговор", + "EditResponses": "Уреди одговор", + "Responses": "Одговори", + "YouHaveNotAddedAnyCannedResponses": "Нисте додали ниједан припремљени одговор", + "Title": "Наслов", + "Message": "Порука", + "AddCustomization": "Додајте персонализацију", + "SelectACustomizationToAddToYourMessage": "Изаберите вредност персонализације коју желите да додате у поруку", + "recipient_name_desc": "Име особе којој агент одговара биће додато у поруку.", + "recipient_lastname_desc": "Презиме особе којој агент одговара биће додато у поруку.", + "recipient_email_desc": "Е-пошта особе којој агент одговара биће додата у поруку.", + "recipient_website_desc": "Веб локација особе којој агент одговара биће додата поруци.", + "agent_name_desc": "Име агента који одговара биће додато у поруку.", + "First_name_of_recipient": "Име примаоца", + "Email_of_recipient": "Е-маил примаоца", + "Website_of_recipient": "Веб страница примаоца", + "First_name_of_agent": "Име агента", + "EnterCannedResponseTitle": "Унесите назив унапред припремљеног одговора", + "WriteMsgToSendToYourVisitors": "Напишите унапред припремљену одговор поруку коју ћете послати посетиоцима", + "PleaseFillOutThisField": "Молим вас попуните ово поље", + "NotificationMsgs": { + "DeleteCannedResError": "Дошло је до грешке приликом брисања одговора", + "DeleteCannedResSuccess": "Одговор је успешно избрисан", + "CreateCannedResSuccess": "Одговор је успешно направљен", + "CreateCannedResError": "Дошло је до грешке при креирању одговора", + "UpdateCannedResSuccess": "Одговор је успешно ажуриран", + "UpdateCannedResError": "Дошло је до грешке при ажурирању одговора" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Седишта", + "UpgradePlan": "План надоградње", + "UpgradeYourPlan": "Надоградите свој план", + "Your": "Твоје", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "ће истећи у", + "Days": "дана", + "Tomorrow": "сутра", + "HasExpired": "истекао", + "YourSubscriptionIsActive": "Ваша претплата је активна", + "ThePlanIsActive": "План је активан", + "ThePlanHasExpired": "План је истекао", + "AddMoreOperators": "Додајте још седишта", + "ContactUs": "Контактирајте нас", + "PlanChange": "Промена плана", + "ContactUsViaChatAndTellIUsHowManyOperator": "Контактирајте нас путем ћаскања и реците нам колико места желите да додате пројекту", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Контактирајте нас путем е-поште и реците нам колико места желите да додате пројекту", + "TheNumberOfOperatorSeatsCannotBeLess": "Број места не може бити мањи од броја саиграча у вашем пројекту", + "SubscriptionExpired": "Претплата је истекла", + "BillingProblem": "Проблем са наплатом", + "SubscriptionPaymentProblem": "Проблем са плаћањем претплате", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Нисмо били у могућности да аутоматски обновимо вашу претплату", + "PleaseChatWithUs": "Молимо вас да разговарате са нама", + "PleaseContactUs": "Молимо Вас да нас контактирате", + "ToUpdateYourPaymentInformation": "да ажурирате своје информације о плаћању", + "YourSubscriptionToThe": "Ваша претплата за", + "HasExpiredOn": "је истекао на", + "DowngradeTo": "Вратите на бесплатно", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Тренутно користите сва седишта", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Контактирајте нас путем ћаскања да бисте надоградили свој план цена", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Контактирајте нас путем е-поште да бисте надоградили свој план цена", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Без плаћања", + "ToEnableAllFeatures": "да бисте омогућили све функције", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Аутоматско слање транскрипта путем е-поште није доступно у вашем тренутном плану" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Ажурирање саиграча", + "AgentDeletion": "Брисање саиграча", + "AgentInvitation": "Позив за саиграча", + "NewRequest": "Нови разговор", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Профил", + "UploadImage": "Учитај слику", + "Name": "Име", + "Lastname": "Презиме", + "UserId": "ИД корисник", + "UpdateProfile": "Ажурирање профилa", + "FaqKbId": "Ид", + "FaqKbRemoteId": "Удаљен Ид", + "FaqKbCreatedAt": "Креирано", + "Processing": "Обрада...", + "Completed": "Завршено", + "UserSuccessfullyUpdated": "Профил је успешно ажуриран", + "AnErrorHasOccurred": "Дошло је до грешке при ажурирању вашег профила", + "Continue": "Настави", + "ChangePsw": "Промени лозинку", + "PendingEmailVerification": "Чека се верификација имејлом", + "YourAccountIsPending": "Ваш налог чека верификацију путем е-поште.", + "ClickHereToResend": "Кликните овде да поново пошаљете е-поруку за верификацију", + "BotHasBeenRemoved": "овај бот је уклоњен", + "YourDetails": "Ваши детаљи", + "AddYourOwnPicture": "⚡ Додајте своју слику да бисте својим разговорима дали интимнији осећај!", + "AddYourOwnPicture_": "⚡ Додајте своју слику како бисте својим разговорима дали интимнији осећај, јер ваш посетилац може да види са ким разговара!", + "PreferredSize": "Жељена величина слике 128к128 пк - Формат слике: .јпег или .пнг", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Промени лозинку", + "CurrentPsw": "Тренутна лозинка", + "NewPsw": "Нова лозинка", + "Confirm": "Потврди", + "ConfirmNewPsw": "Потврдите нову лозинку", + "PasswordSuccessfullyChanged": "Лозинка је успешно промењена", + "CurrentPasswordIsInvalid": "Тренутна лозинка је неважећа", + "AnErrorHasOccurred": "Дошло је до грешке", + "PasswordMustBe": "Лозинка мора имати најмање 6 знакова." + }, + "NotificationSettings": { + "AssignedConversations": "Додељени разговори", + "AssignedConversationsSubtitle": "Примите е-пошту када вам се додели нова конверзација.", + "UnassignedConversations": "Недодељени разговори", + "UnassignedConversationsSubtitle": "Примите е-поруку када разговор није додељен.", + "NotificationMsgs": { + "UpdateSuccess": "Подешавања су ажурирана", + "UpdateError": "Дошло је до грешке при ажурирању подешавања" + } + }, + "NavBar": { + "ViewAllProjects": "Погледајте све пројекте", + "UserProfile": "ПОГЛЕДАЈТЕ ПРОФИЛ", + "RunChatInAStandAloneTab": "Покрените ћаскање у самосталној картици", + "PendingVerification": "Чека се верификација имејлом", + "WhenPendingEmailVerification": "Када се чека верификација е-поште, неке системске функције, као што су обавештења е-поштом, су онемогућене", + "SomeSystemAreDisabled": "неке системске функције, као што су обавештења путем е-поште, су онемогућене", + "AreYouSureYouWantToLogOut": "Да ли сте сигурни да желите да се одјавите?", + "NoteThatThisWillNotChangeYourAvailability": "Имајте на уму да ово неће променити статус ваше доступности.", + "AttentionIfYouDoNotWantToReceiveRequests": "Пажња, ако не желите да примате разговоре, промените статус у недоступан пре него што се одјавите", + "AttentionYouAreAvailable": "Пажња, доступни сте у", + "Projects": "пројектима", + "Project": "пројекат", + "IfYouDoNotWantToReceiveRequests": "Ако не желите да примате разговоре, промените статус у недоступан пре него што се одјавите", + "OpenTheChat": "Отворите ћаскање да активирате обавештења!", + "ToManageTheMessages": "да управљате порукама и активирате пусх обавештења", + "OpenTheChatToActivateNotifications": "Отворите ћаскање да управљате порукама и активирате пусх обавештења", + "ClickHere": "Кликните овде", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Одјавити се" + }, + "SideBar": { + "ViewAllProjects": "Погледајте све пројекте", + "UserProfile": "ПОГЛЕДАЈТЕ ПРОФИЛ", + "UserProfile2": "ПОГЛЕДАЈТЕ СВОЈ ПРОФИЛ" + }, + "ProjectsPage": { + "Welcome": "Добродошли", + "BuildYourCustomer_1": "Изградите своју корисничку подршку помоћу интелигентних ботова", + "BuildYourCustomer_2": "и вишеканалну платформу.", + "AddProject": "Додајте пројекат", + "ModalAddAProject": "Додајте пројекат", + "ModalAddAProjectLabel": "Унесите назив вашег пројекта, на пример назив вашег сајта", + "ModalMustBeAtLeast": "Мора да има најмање 4 знака", + "ModalPlaceHolder": "Назив пројекта", + "ModalCreateProjectBtn": "Креирајте пројекат", + "UserProfile": "ПОГЛЕДАЈТЕ ПРОФИЛ", + "modalCreateProject": "Креирајте пројекат", + "Processing": "Обрада...", + "Completed": "Завршено", + "YourNewProjectIsReady": "Ваш нови пројекат је спреман", + "YourNewProject": "Ваш нови пројекат", + "IsReady": "спремно је", + "Continue": "Настави" + }, + "ProjectEditPage": { + "YourProject": "Ваш пројекат", + "YourPlan": "Ваш план", + "ProjectName": "Назив пројекта", + "ProjectId": "Пројецт Ид", + "TranscriptByEmail": "Аутоматско слање транскрипта путем е-поште", + "AutoSendTranscriptByEmail": "На крају сваког ћаскања, аутоматски пошаљите транскрипт е-поштом подносиоцу захтева", + "AutoSend": "Аутоматско слање", + "Generate": "Креирај", + "UpdateProject": "Ажурираj пројекат", + "Update": "ажурирање", + "Copy": "Копирај", + "DeleteProject": "Избриши пројекат", + "TheProjectWillBeDeleted": "Пројекат ће бити обрисан", + "TheProject": "Пројекат", + "WillBeDeleted": "биће обрисан", + "ToDeleteTheProject": "Да бисте избрисали пројекат, унесите ИД пројекта", + "VisitorAuthentication": "Аутентификација посетилаца", + "Webhook": "Вебхоок", + "ManageWebhook": "Управљаj веб-куку", + "EnableWebhook": "Управљајте претплатама на вебхоок", + "GoToWebhookConsole": "Иди на", + "Authentication": "Девелопер", + "EnableVisitorAuthentication": "Омогућите аутентификацију посетилаца", + "GenerateSharedSecret": "Генеришите заједничку тајну", + "NoteThatWillBeSubscribed": "Имајте на уму да ће генерисањем нове заједничке тајне претходна бити преписана", + "NoteThatWillBeDisplayedOnce": "Имајте на уму да ће ова заједничка тајна бити приказана само једном", + "SharedSecretGenerated": "Генерисана заједничка тајна", + "ThisIsYourSharedSecret": "Ово је ваша заједничка тајна", + "ProjectPlan": "План", + "Your": "Твоје", + "Payments": "Плаћања", + "Account": "Рачун", + "Subscription": "Претплата", + "SeePayments": "Погледајте Плаћања", + "Advanced": "Напредно", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Ограничење за ћаскање", + "AutomaticAssignment": "Аутоматско додељивање", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Максимум разговора", + "LimitChatsNumber": "Ограничите број истовремених разговора који сваки агент може да води одједном", + "ItLimitChatsNumber": "Ограничава број истовремених разговора који сваки агент може да обави одједном", + "ThisChatLimitWillAppliedToAllAgents": "Ово ограничење за ћаскање ће се применити на све агенте.", + "YouCanSpecifyAgentsIndividualChatLimit": "Можете одредити индивидуално ограничење истовременог ћаскања агената: изаберите саиграча за уређивање у оквиру Подешавања > Тимски колеге и групе и у његов профил унесите вредност у поље Ограничење ћаскања.", + "Reassignment": "Прерасподела", + "ReassignChatIf": "Поново доделите ћаскање ако агент не служи додељени разговор у одређеном временском оквиру", + "ItReassignChatIf": "Он поново додељује ћаскање ако агент не служи додељени разговор у одређеном временском оквиру", + "TheChatWillBeBetweenTheUnassigned": "Ако ниједан агент не одговори на додељено ћаскање, ћаскање ће бити наведено као недодељено", + "ReassignmentTimeout": "Временско ограничење поновног доделе", + "TimeWithNoResponse": "Време (у секундама) без одговора пре него што се ћаскање додели другом агенту", + "CustomizeEmailTemplate": "Прилагодите шаблон е-поште за обавештења", + "CustomizeEmailTemplateSubTitle": "Прилагодите садржај мејлова који се шаљу саиграчима", + "CustomizeEmailTemplateBtn": "Прилагодите имејлове", + "SeeThePreviewOfTheEmail": "Погледајте преглед е-поште кликом на дугме за преглед", + "SeePreview": "Погледајте Преглед", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Жао нам је, ова функција је доступна само уз Ентерпрajс план", + "SMTPSettings": "СМТП подешавања", + "SMTPSettingsSubTitle": "Конфигуришите СМТП подешавања", + "ManageSMTPSettings": "Управљајте СМТП поставкама", + "HostName": "Име домаћина", + "Port": "Број порта", + "SenderAddress": "Адреса пошиљаоца", + "SMTPAuthenticationAndSecurity": "Аутентификација и безбедност", + "UserName": "Корисничко име", + "ConnectionSecurity": "Сигурност везе", + "SendSMPTTestEmail": "Пошаљите пробну е-пошту", + "SMTPConfigurationUpdatedSuccessfully": "СМТП конфигурација је успешно ажурирана", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "Дошло је до грешке приликом ажурирања СМТП конфигурације", + "NotificationMsgs": { + "UpdateProjectSuccess": "Пројекат је успешно ажуриран", + "UpdateProjectError": "Дошло је до грешке при ажурирању пројекта", + "DeleteProjectSuccess": "Пројекат је успешно избрисан", + "DeleteProjectError": "Дошло је до грешке приликом брисања пројекта", + "TheProjectHasBeenDeleted": "пројекат је обрисан" + }, + "theMinimumAllowedIs_1": "минимално дозвољено је 1", + "theMaximumAllowedIs_10000000": "максимално дозвољено је 10.000.000", + "ChatsReassigned": "Ћаскања су поново додељена", + "AutomaticUnavailableStatus": "Аутоматски статус недоступан", + "SetAnAgentStatusToUnavailable": "Подесите статус агента на недоступан ако има узастопни предодељен број ћаскања", + "ItSetAnAgentStatusToUnavailable": "Поставља статус агента на недоступан ако има узастопни број ћаскања поново додељен", + "NumberOfChatsReassignedBefore": "Број предодељених ћаскања пре промене статуса агента", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "За почетак конфигуришите свој виџет!", + "WidgetSubtitle1": "Инсталирајте и прилагодите виџет", + "WidgetSubtitle2": "виџет за ћаскање на вашој веб локацији", + "VisitorsSubtitle1": "Погледајте листу свих ваших веб посетилаца", + "VisitorsSubtitle2": "и разговарати са њима", + "ChatSubtitle": "Погледајте историју ћаскања", + "AnalyticsSubtitle": "Пратите разговоре које имате са клијентима", + "HistorySubtitle": "Погледајте затворено ћаскање", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Подешавање правила рутирања за 'Подразумевано рутирање'", + "SettingUpTileDeskRoutingRules_2": "Подешавање правила рутирања за 'Подразумевано одељење'", + "TheFollowingRules": "Следећа правила ће бити занемарена ако постоји бар још једно одељење и његов статус је постављен на „Видљиво“", + "SelectABotThatWill": "Изаберите бота који ће одговарати на разговоре посетилаца пре него што се агент обавеже", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Изаберите бота", + "orCreateABot": "креирајте новог бота", + "SelectAnExistingOne": "изаберите постојећи или", + "BotOnly": "Само бот", + "RoutingRules": "Правила рутирања", + "SetRoutingRules": "Поставите правила рутирања за обавезу агената", + "ErrorGroupId": "Грешка: ИД групе", + "Trashed": "бачен", + "AllUsers": "Сви саиграчи", + "UpdateRoutingRules": "Ажурирајте правила рутирања", + "Processing": "Обрада...", + "Completed": "Завршено", + "RoutingRulesSuccessfullyUpdated": "Правила рутирања су успешно ажурирана", + "GroupLabel": "(Група)" + }, + "UsersPage": { + "Invites": "Позови саиграча", + "User": "Саиграч", + "Firstname": "Име", + "Lastname": "Презиме", + "UserId": "ИД корисник", + "Role": "Улога", + "Available": "На располагању", + "ViewProfileUser": "погледај профил", + "tootipEditUser": "Уреди профил", + "tootipDeleteUser": "Уклони члана", + "modalDeleteUser": "Уклони члана", + "modalCancelInvite": "Откажи позив", + "TheMemberWithId": "Члан са Ид", + "WillBeRemoved": "биће уклоњено", + "AreYouSure": "Да ли сте сигурни да желите да уклоните", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Да ли сте сигурни да желите да опозовете позив", + "FromTheProject": "из пројекта", + "Confirm": "Потврди", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "Корисник је позван.", + "Continue": "Настави", + "PendingInvitation": "Позивнице на чекању", + "DateOfSending": "Позивница послата", + "InvitedToBecome": "Позван да постане", + "NoPendingInvitation": "Нема позива на чекању", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Поново пошаљите позивницу", + "ResendInviteSuccessNoticationMsg": "Имејл са позивницом је послат на ", + "ResendInviteErrorNoticationMsg": "Дошло је до грешке при слању е-поште ", + "CanceledInviteSuccessMsg": "Позив је отказан за ", + "CanceledInviteErrorMsg": "Дошло је до грешке при отказивању позива" + }, + "UserEditAddPage": { + "AddUser": "Додај саиграча", + "AddUserToThe": "Додајте саиграча у", + "Project": "пројекат", + "EditUserRole": "Уреди профил", + "UserEmail": "Имејл саиграча", + "Role": "Улога", + "SelectRole": "Изаберите улогу", + "Invites": "Позови", + "Update": "ажурирање", + "UserRoles": "Улоге саиграча", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Власник", + "TheOwnerIs": "Власник је особа која је креирала пројекат", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Администратор", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Агент", + "AnAgentCan": "Агент може да користи ову контролну таблу да надгледа разговоре помоћи и ћаска са посетиоцима.", + "modalInviteUser": "Позива саиграча", + "Processing": "Обрада...", + "Completed": "Завршено", + "TheUserHasBeenInvited": "Корисник је позван.", + "Continue": "Настави", + "NotAllowedAction": "Није дозвољена радња", + "YouCanNotInviteYourself": "Не можете позвати себе", + "YouCanNotInviteAProjectMember": "Не можете позвати саиграча који је већ члан пројекта", + "TheEmail": "Имејл", + "wasNotFoundNoteThat": "није пронађен, имајте на уму да само регистровани саиграч може бити позван", + "AnErrorHasOccurred": "Дошло је до грешке", + "EmailAddress": "Адреса Е-поште", + "NumberOfChatsAgentIsAllowedToTake": "Број ћаскања које саиграч сме да води у једном тренутку" + }, + "GroupsPage": { + "Groups": "Групе", + "AddGroup": "Додај групу", + "Name": "Назив групе", + "CreationDate": "Датум израде", + "Members": "Чланови", + "NoGroups": "Нема група", + "GroupId": "ИД групе", + "PendingAddMembers": "на чекању за додавање чланова", + "tooltipEditGroup": "Уреди групу", + "tooltipDeleteGroup": "Избриши групу", + "DeleteGroup": "Избриши групу", + "TheGroupWithId": "Група са Ид", + "TheGroup": "Група", + "WillBeRemoved": "биће обрисан", + "AreYouSureDeleteGroup": "Да ли сте сигурни да желите да избришете групу", + "IdGroup": "ИД група", + "UseGroupsToOrganizeSupportTeams": "Користите групе за организовање тимова за подршку", + "YouCanGroupAgents": "Можете да групишете агенте на основу вештина и да доделите групе агената својим одељењима", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Додај групу", + "EditGroup": "Уреди групу", + "GroupName": "Име", + "Group_Name": "Назив групе", + "AddTeammatesToGroup": "Додајте саиграче у групу", + "UpdateGroup": "Ажурираj Групу", + "Processing": "Обрада...", + "Completed": "Завршено", + "MemberAddedtoGroup": "Члан је додат у групу", + "MembersAddedtoGroup": "Чланови су додати у групу", + "CreateGroup": "Створити групу", + "UpdateGroupName": "Ажурирајте име групе", + "GroupAttributes": "Групни атрибути", + "GroupID": "ИД групе", + "Members": "Чланови", + "AddMembers": "Додајте чланове", + "Select": "Изаберите", + "User": "Корисник", + "Role": "Улога", + "UserId": "ИД корисник", + "NoMembers": "Нема чланова", + "AddMembersToTheGroup": "Додајте чланове у групу", + "Add": "Додати", + "GroupCreated1": "Група", + "GroupCreated2": "је успешно креиран", + "AddNow": "Додајте сада чланове у групу", + "AddLater": "Вратите се на листу група (додајте касније)", + "AnErrorHasOccurred": "Дошло је до грешке", + "Continue": "Настави", + "RemoveMember": "Уклони члана", + "TheMemberWithId": "Члан са ИД-ом:", + "WillBeRemoved": "биће уклоњено", + "AreYouSureRemoveMember": "Да ли сте сигурни да желите да уклоните изабраног члана из групе" + }, + "BotsPage": { + "AddBot": "Додај бота", + "Name": "Име бота", + "RemoteId": "Удаљен Ид", + "CreationDate": "Датум израде", + "NoBot": "Нема бота", + "BotId": "Бот Ид", + "PendingAddFaqs": "Честа питања о додавању на чекању", + "tooltipEditBot": "Уреди ботa", + "tooltipDeleteBot": "Избриши бота", + "tooltipViewAddEditFaq": "Погледајте / додајте / уредите честа питања", + "tooltipAddEditFaqNoRelatedFaq": "Додајте/измените честа питања (нема честих питања везаних за овог бота)", + "DeleteBotWithId": "Избриши бота са ИД-ом:", + "AreYouSureDeleteBot": "Да ли сте сигурни да желите да избришете овог бота?", + "AreYouSureDeleteBotAndRElatedFAq": "Да ли сте сигурни да желите да избришете овог бота и сродна често постављана питања?", + "DeleteBot": "Избриши бота", + "TheBot": "Бот", + "TheBotWithID": "Бот са Ид", + "WillBeDeleted": "биће обрисан", + "IfYouDeletedTheBot": "Ако избришете ботa", + "YouAlsoDeleteItsFaqs": "такође бришете сва његова често постављана питања.", + "ToDeleteTheBotType": "Да бисте избрисали бота, унесите ИД бота:", + "Processing": "Обрада...", + "Completed": "Завршено", + "BotDeleted": "Бот је обрисан", + "AnErrorHasOccurred": "Дошло је до грешке", + "Continue": "Настави", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Спољашњи Бот", + "NoUrlProvided": "Није наведена УРЛ адреса", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "бот је бачен у смеће", + "SelectAndConfigureABot": "Изаберите и конфигуришите бота, а затим га активирајте у одељењу да бисте га користили у разговорима", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Пријавите се на", + "DialogflowQuickTips_1B": "Диалогфлов конзола.", + "DialogflowQuickTips_2": "Изаберите свог агента из падајућег менија на левом панелу.", + "DialogflowQuickTips_3": "Кликните на дугме за подешавање. Отвориће страницу за подешавање агента.", + "DialogflowQuickTips_4": "Унутар опште картице потражите ГООГЛЕ ПРОЈЕКТИ и кликните на везу на налогу услуге.", + "DialogflowQuickTips_5": "Након што будете преусмерени на конзолу НАЛОГ ЗА СЕРВИС, креирајте тастер притиском на „+ НАПРАВИТЕ СЕРВИСНИ НАЛОГ“ у горњем менију, креирајте ЈСОН кључ који ће се аутоматски преузети.", + "DialogflowQuickTips_6": "Сада отпремите кључну .јсон датотеку акредитива.", + "DialogflowQuickTips_7": "Ако вам је потребан детаљан водич о томе како да креирате датотеку акредитива, молимо вас", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Додај бота", + "EditBot": "Уреди ботa", + "BotName": "Име", + "CreateBot": "Креирај Ботa", + "UpdateBot": "Ажурираj Ботa", + "UpdateBotName": "Ажурираj Ботa", + "BotAttributes": "Атрибути бота", + "BotID": "Бот Ид", + "CreationDate": "Датум израде", + "Processing": "Обрада...", + "Completed": "Завршено", + "BotCreated": "Бот је направљен", + "TheBot": "Бот", + "HasBeenCreated": "је успешно креиран", + "AddFaqToTheBot": "Додајте најчешћа питања боту", + "ReturnToTheBotList": "Вратите се на листу ботова", + "BackToBotsList": "Листа ботова", + "AnErrorHasOccurred": "Дошло је до грешке", + "Continue": "Настави", + "Type": "Тип", + "Messages": "Поруке" + }, + "FaqPage": { + "EditBOT": "Уреди БОТA", + "FAQsOfBOT": "Честа питања о БОТ-у:", + "AddFaq": "Додај честа питања", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Отпремите честа питања из ЦСВ-а", + "ExportFaqsToCsv": "Извезите честа питања у ЦСВ", + "BotQuery": "Упит за бот", + "Question": "Питање", + "Answer": "Одговор", + "Topic": "Тема", + "CreationDate": "Датум израде", + "NoFAQ": "Нема честа питања", + "NoAnswer": "Нема одговора", + "FaqId": "Ид честа питања", + "tooltipEditFaq": "Уреди одговор", + "DeleteFaq": "Обриши одговор", + "TheFaqWithID": "Често постављана питања са ид", + "WillBeDeleted": "биће обрисан", + "modalDeleteFaqWithId": "Избришите честа питања са ИД-ом", + "AreYouSure": "Да ли сте сигурни да желите да избришете ову намеру?", + "Confirm": "Потврди", + "ImportCsvFile": "Увезите ЦСВ датотеку", + "ColumnsSeparatedWith": "Колоне раздвојене са:", + "DelimiterOptionMustBe": "Опција граничника мора да има један знак", + "ChooseFile": "Choose file", + "UploadCsv": "Отпремите ЦСВ", + "Completed": "Завршено", + "FaqsSuccessfullyUploaded": "Честа питања су успешно отпремљена", + "AnErrorOccurredDuringTheUpload": "Дошло је до грешке током отпремања", + "AnErrorOccurredWhilDeletingTheAnswer": "Дошло је до грешке приликом брисања одговора", + "AnswerSuccessfullyDeleted": "Одговор је успешно избрисан", + "Continue": "Настави" + }, + "FaqEditAddPage": { + "AddFaq": "Додај одговор", + "EditFaq": "Уреди одговор", + "Question": "Питање", + "Answer": "Одговор", + "CreateFaq": "Креирајте одговор", + "UpdateFaq": "Ажурирајте одговор", + "FaqAttributes": "Атрибути одговора", + "FaqID": "Одговор Ид", + "CreationDate": "Датум израде", + "TheRequestWillBeAssignedToAHumanAgent": "уметните '\\агент' као последњи ред у области текста \"Одговори\" да бисте аутоматски преместили разговор на људског агента, пратећи правила одељења. Више о људској примопредаји", + "DisplayTheButtonWithNameButton_1": "синтакса дугмета за приказ: Користите '*' након чега следи један размак, а затим текст дугмета у новом реду текста одговора. Види пример", + "DisplayTheImageWithTheSpecifiedURL": "приказати слику са наведеним УРЛ-ом. Види пример", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "позовите екстерни веб-хук на наведену крајњу тачку", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Питање", + "Answer": "Одговор", + "EnterTheQuestion": "Унесите питање", + "RunTest": "Покрени тест", + "HideScore": "Сакриј резултат" + }, + "DepartmentsPage": { + "AddDepartment": "Додати одељење", + "CreationDate": "Датум израде", + "CreatedThe": "створио је", + "Status": "Статус", + "Visible": "Видљиво", + "Hidden": "Сакривен", + "NoDept": "Нема одељења", + "ActivatedBot": "активирано:", + "OnlyBot": "(само бот)", + "NoBotActivated": "no AI agent", + "Group": "група:", + "TheGroupHasBeenTrashed": "група је уништена", + "AllUsers": "Сви саиграчи", + "DeleteDepartment": "Избриши одељење", + "DeleteDepartmentWithId": "Одељење са ид:", + "WillBeDeleted": "биће обрисан", + "AreYouSure": "Да ли сте сигурни да желите да избришете одељење ", + "Confirm": "Потврди", + "tooltipDeleteDept": "Избришете одељење", + "tooltipEditDept": "Одељење за уређивање", + "VisibleColumnTooltip": "Само ако најмање два одељења имају статус видљивости подешен на „Видљиво“, они ће бити приказани у менију за избор одељења виџета", + "DepartmentsAreAGreatWayToSeparateChats": "Одељења су одличан начин да раздвојите разговоре и саиграче у логичне групе подршке", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Усмерите кориснике на тим који најбоље може да одговори на питања корисника.", + "DeptId": "Одељење Ид" + }, + "DeptsAddEditPage": { + "AddDept": "Додати одељење", + "EditDept": "Одељење за уређивање", + "DeptName": "Име Одељењa", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Активирајте бот", + "BotOnly": "Само бот", + "SetRoutingRules": "Поставите правила рутирања за обавезу агената", + "ErrorGroupId": "Грешка: ИД групе", + "AllUsers": "Сви саиграчи", + "Trashed": "бачен", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "направите нову групу", + "SelectAnExistingOne": "изаберите постојећи или", + "CreateDept": "Креирајте одељење", + "UpdateDept": "Одељење за ажурирање", + "Description": "Опис", + "DeptId": "ИД одељењa", + "DeptBot": "Dept AI agent", + "DeptAgents": "Агенти одељењa", + "AssignTo": "Додели", + "AutomaticallyAssign": "Аутоматски доделите долазне разговоре онлајн агентима.", + "AgentsAreNotified": "Агенти ће ручно добијати ћаскања од несервисаних.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Одељење је успешно избрисано", + "DeleteDeptError": "Дошло је до грешке приликом брисања одељења", + "CreateDeptSuccess": "Одељење је успешно формирано", + "CreateDeptError": "Дошло је до грешке при креирању одељења", + "UpdateDeptSuccess": "Одељење је успешно ажурирано", + "UpdateDeptError": "Дошло је до грешке при ажурирању одељења" + } + }, + "VisitorsPage": { + "UnservedRequests": "Недодељене конверзације", + "ServedRequests": "Додељени разговори", + "ActiveRequests": "Активни разговори", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Уобичајено", + "Requester": "Подносилац захтева", + "Message": "Порука", + "AssignedTo": "Додељено", + "Archive": "Архива", + "Resolve": "Ресолве", + "tootipArchiveRequest": "Затвори разговор", + "NoVisitor": "Нема активних посетилаца", + "ClickHereToSimulate": "Кликните овде да симулирате посетиоца", + "SimulateVisitor": "Симулирајте посетиоца", + "RequestId": "ИД конверзације:", + "RequesterId": "ИД подносиоца захтева:", + "Close": "Затворитe", + "Enter": "Ући", + "Loading": "Обрада", + "ArchiveRequest": "Архивирајте разговор", + "TheRequestWithId": "Разговор са ИД-ом:", + "WillBeArchived": "биће архивирано", + "AreYouSure": "Да ли сте сигурни да желите да архивирате изабрану конверзацију?", + "Note": "напомена: затворени разговори се премештају у историју", + "Completed": "Завршено", + "RequestArchived": "Конверзација је архивирана", + "AnErrorHasOccurred": "Дошло је до грешке при архивирању конверзације", + "AnErrorHasOccurredLeavingTheChat": "Дошло је до грешке при напуштању ћаскања", + "Continue": "Настави", + "Reassign": "Прерасподелити", + "SelectTheUserToWhom": "Доделите разговор другом саиграчу", + "SelectTheDeptsToWhom": "Доделите разговор другом одељењу", + "ReassignRequestTo": "Поново доделите конверзацију", + "ReassignRequest": "Поново доделите разговор", + "AssignRequest": "Додели разговор", + "AddAgent": "Додај саиграча", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Поново доделити:", + "AssignTo": "Додели:", + "TheRequestWillBeReassignedTo": "Конверзација ће бити поново додељена", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Напусти ћаскање", + "Leave": "Остави", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "Напустили сте ћаскање", + "AuthenticatedUser": "Аутентификовани корисник", + "ViewRequestDetails": "Погледајте детаље разговора", + "Open": "Отвори" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Поруке разговора", + "Messages": "Поруке", + "RequestAttributes": "Атрибути разговора", + "RequestDetails": "Детаљи разговора", + "Details": "Детаљи", + "Enter": "Придружите се ћаскању", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Отворите ћаскање", + "Loading": "Обрада", + "Archive": "Архива", + "Close": "Затворитe", + "CloseTheRequest": "Архивирајте разговор", + "ForwardTheRequest": "унапред разговор", + "RequestClosed": "Конверзација је архивирана", + "InternalRequestClosed": "Тикет архивиран", + "RequestResolved": "Разговор је решен", + "InternalRequestResolved": "Карта решена", + "Resolved_M": "Решено", + "Resolved_F": "Решено", + "Subject": "Предмет", + "WasServedBy": "служио је", + "RequestUnserved": "Преписка није додељена", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Карта није додељена", + "RequestServedBy": "Разговор је додељен", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Додељена карта", + "ConversationAssignedToYou": "Разговор је додељен вама", + "TicketAssignedToYou": "Карта вам је додељена", + "RequestId": "ИД разговора", + "Date": "Датум", + "Requester": "Подносилац захтева", + "RequesterName": "Име подносиоца захтева", + "RequesterId": "Ид подносиоца захтева", + "ChatFormUserName": "Корисничко име", + "ChatFormUserEmail": "Емаил", + "DepartmentName": "Одељење", + "Rating": "Оцена", + "RatingMessage": "Оцена порука", + "DepartmentId": "Одељење Ид", + "SourcePage": "Извор", + "Agents": "Агенти", + "NoAgent": "Нема агента" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Ознаке", + "Tag": "Таг", + "TagName": "Означи име", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Додај ознаку", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Обриши ознаку", + "TypeALabelAndPressEnter": "Унесите ознаку и притисните Ентер", + "YouHaveNotAddedAnyTags": "Нисте додали ниједну ознаку", + "DoYouReallyWantToCancelTheTag": "Да ли заиста желите да избришете ознаку", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Црвенa", + "orange": "Наранџаста", + "yellow": "Жута", + "green": "Зелена", + "blue": "Плавa", + "violet": "Љубичаста" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Ознака је успешно направљена", + "CreateLabelError": "Дошло је до грешке при прављењу ознаке", + "DeleteLabelSuccess": "Ознака је успешно избрисана", + "DeleteLabelError": "Дошло је до грешке приликом брисања ознаке", + "UpdateLabelSuccess": "Ознака је успешно ажурирана", + "UpdateLabelError": "Дошло је до грешке при ажурирању ознаке", + "AddLabelSuccess": "Ознака је успешно додата", + "AddLabelError": "Дошло је до грешке при додавању ознаке" + } + }, + "Notes": { + "Notes": "Напомене", + "AddNote": "Додај белешку", + "AddANote": "Додајте напомену...", + "DeleteNote": "Избриши белешку", + "DoYouReallyWantToCancelTheNote": "Да ли заиста желите да поништите белешку", + "NotificationMsgs": { + "CreateNoteSuccess": "Белешка је успешно направљена", + "CreateNoteError": "Дошло је до грешке при прављењу белешке", + "DeleteNoteSuccess": "Белешка је успешно избрисана", + "DeleteNoteError": "Дошло је до грешке при брисању белешке" + } + }, + "HistoryPage": { + "Requester": "Подносилац захтева", + "Message": "Порука", + "NoRequests": "Нема разговора", + "RequestId": "ИД конверзације:", + "RequesterId": "ИД подносиоца захтева:", + "Close": "Затворитe", + "ContainsTheWords": "Садржи речи", + "SearchByWordsOrByTicketID": "Претрага по речима или ИД-у карте (нпр. #123)", + "FilterByDepartment": "Одељење", + "AllDepts": "Сва одељења", + "Agent": "Агент", + "AllAgents": "Сви агенти", + "DateRange": "Опсег датума", + "ClearSearch": "Обриши претрагу", + "HistoryIsOnlyAvailableForThePast14Days": "Историја је доступна само за последњих 14 дана", + "ForUnlimitedChatHistory": "да бисте добили неограничену историју ћаскања" + }, + "Trigger": { + "Trigger": "Окидачи", + "TriggerList": "Листа окидача", + "AddTrigger": "Додај окидач", + "EditTrigger": "Уреди окидач", + "TriggerName": "Име окидача", + "TriggerListDescription": "Опис", + "TriggerListActivated": "Активирано", + "Return": "Повратак", + "NoTrigger": "Нeмa окидачa", + "Completed": "Завршено", + "Processing": "Обрада...", + "TheTriggerHasBeenAdded": "Окидач је успешно додат", + "TheTriggerHasBeenUpdated": "Окидач је успешно ажуриран", + "Continue": "Настави", + "ModalDeleteTriggerTitle": "Избриши окидач", + "AreYouSureDeleteTrigger": "Да ли сте сигурни да желите да избришете окидач", + "ERROR_AllFieldMustBeCompleted": "ГРЕШКА!! Саставите сва поља", + "ERROR_ConditionTypeInNull": "ГРЕШКА!! Изаберите услов за активацију окидача ", + "ERROR_AllFieldConditionMustBeCompleted": "ГРЕШКА!! Изаберите све услове за активацију окидача", + "ERROR_AllActionFieldMustBeCompleted": "ГРЕШКА!! Изаберите радњу која ће се покренути", + "ErrorMessage": "Исправите грешке пре чувања", + "ErrorMessageServer": "Дошло је до грешке сервера", + "Add_Edit": { + "TriggerStatus": "Статус окидача", + "TriggerENABLED": "Омогућено", + "TriggerDISABLED": "Онемогућено", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Подесите статус окидача. Подразумевано је постављено на ОМОГУЋЕНО", + "SetTheStatusOfTrigger": "Подесите статус окидача.", + "ByDefaultIsSetToENABLED": "Подразумевано је подешено на Омогућено", + "TriggerName": "Име", + "TriggerRequiredFieldError": "Обавезно поље", + "Description": "Опис", + "CustomizeTrigger": "Прилагодите окидач", + "RunTrigger": "Покрени окидач", + "ResetToDefaults": "Ресетуј до почетног", + "RunTrigger_dropdownElements": { + "Placeholder": "Изаберите метод активације", + "WhenRequestChat": "Када посетилац затражи ћаскање", + "WhenMessageIsSent": "Када се пошаље порука за ћаскање", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "Када се корисник пријави", + "NewEvent": "Нови догађај" + }, + "CheckConditions": "Проверите услове", + "CheckConditions_dropdownElements": { + "Placeholder": "Изаберите услове за активацију", + "CheckAllConditions": "Проверите све следеће услове", + "CheckAnyConditions": "Проверите било који од следећих услова" + }, + "ConditionPlaceholder": "Изаберите услов", + "CompileAllField_error": "Саставите сва поља", + "PerformFollowingActions": "Извршите следеће радње", + "ActionPlaceholder": "Изаберите акцију", + "CreateTriggerButton": "Креирајте окидач", + "UpdateTriggerButton": "Сачувај промене", + "CancelButton": "Поништити", + "ConditionNotifyError": "Мора да постоји најмање 1 услов за активан окидач", + "ActionNotifyError": "Мора да постоји најмање 1 радња за окидање" + }, + "MessagePlaceholder": "Порука", + "ServerError": "Дошло је до грешке при учитавању података", + "DeleteServerError": "Дошло је до грешке приликом брисања окидача", + "DeleteTriggerSuccess": "Окидач је успешно избрисан", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Информације о поруци", + "RequestInformation": "Информације о разговору", + "VisitorInformation": "Информације о посетиоцима", + "PageInformation": "Информације о страници", + "SoftwareOfVisitor": "Софтвер/рачунар посетиоца", + "ChatInformation": "Информације везане за ћаскање" + }, + "label_key": { + "VisitorSearchTerm": "Текст поруке", + "VisitorName": "Контакт Име", + "VisitorMail": "Пошта посетилаца", + "VisitorDepartment": "Одељење за посетиоце", + "VisitorReferrer": "Препоручитељ посетиоца (клијент)", + "VisitorURL": "УРЛ странице посетиоца", + "VisitorPageTitle": "Наслов странице посетиоца", + "VisitorBrowser": "Прегледач посетилаца", + "VisitorPlatform": "Платформа за посетиоце", + "Department": "Одељење", + "VisitorServed": "Посетилац служио", + "VisitorFirstText": "Текст прве поруке", + "VisitoruserAgent": "Кориснички агент посетилаца", + "VisitoruserAgentAvailable": "Број доступних агената", + "NumberOfParticipatingBot": "Број ботова који учествују", + "DepartmentHasBot": "Одељење има ботa", + "OfficesAreOpen": "Канцеларије су отворене", + "RequestStatus": "Статус разговора", + "ChannelName": "Назив канала", + "VisitorCountryRegion": "Језик", + "VisitorCountryCode": "Код земље посетиоца", + "VisitorCountryName": "Име земље посетиоца" + }, + "placeholder": { + "SelectDepartment": "Изаберите одељење", + "SelectStatus": "Изаберите статус", + "SelectLanguage": "Изаберите језик" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Информације о посетиоцима", + "PageInformation": "Информације о страници", + "SoftwareOfVisitor": "Софтвер/рачунар посетиоца", + "ChatInformation": "Информације везане за ћаскање", + "ChannelInformation": "Информације о каналу", + "LocationVisitor": "Језик посетилаца" + }, + "label_key": { + "VisitorSearchTerm": "Текст поруке", + "VisitorName": "Име посетиоца", + "VisitorMail": "Е-пошта посетиоца", + "VisitorFirstText": "Текст прве поруке", + "VisitorDepartment": "Одељење за посетиоце", + "VisitorReferrer": "Препоручитељ посетиоца (клијент)", + "VisitoruserAgent": "Кориснички агент посетилаца", + "VisitoruserAgentAvailable": "Број доступних агената", + "NumberOfParticipatingBot": "Број ботова који учествују", + "VisitorURL": "УРЛ странице посетиоца", + "VisitorPageTitle": "Наслов странице посетиоца", + "VisitorBrowser": "Прегледач посетилаца", + "VisitorPlatform": "Платформа за посетиоце", + "Department": "Одељење", + "DepartmentHasBot": "Одељење има ботa", + "OfficesAreOpen": "Канцеларије су отворене", + "VisitorServed": "Посетилац служио", + "RequestStatus": "Статус разговора", + "ChannelName": "Назив канала", + "VisitorCountryRegion": "Језик", + "VisitorCountryCode": "Код земље посетиоца", + "VisitorCountryName": "Име земље посетиоца" + }, + "placeholder": { + "SelectDepartment": "Изаберите одељење", + "SelectStatus": "Изаберите статус", + "SelectLanguage": "Изаберите језик" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Информације о посетиоцима", + "PageInformation": "Информације о страници", + "SoftwareOfVisitor": "Софтвер/рачунар посетиоца", + "ChatInformation": "Информације везане за ћаскање" + }, + "label_key": { + "VisitorName": "Име посетиоца", + "VisitorLastName": "Презиме посетиоца", + "VisitorMail": "Пошта посетилаца" + }, + "placeholder": { + "SelectDepartment": "Изаберите одељење", + "SelectStatus": "Изаберите статус" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Информације о посетиоцима" + }, + "label_key": { + "EventName": "Назив догађаја", + "EventCode": "Шифра догађаја", + "EventSourcePage": "Изворна страница" + }, + "placeholder": { + "SelectDepartment": "Изаберите одељење", + "SelectStatus": "Изаберите статус" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Једнако", + "NotEqual": "Није једнако", + "Contains": "Садржи", + "NotContain": "Не садржи", + "GreatherThan": "Већe од", + "LessThan": "Мање од", + "GreaterEqualThan": "Већe од или једнакo", + "LessEqualThan": "Мање или једнако", + "HasOwnProperty": "Има бота", + "NotHasOwnProperty": "Нема бота" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Пошаљите поруку посетиоцу", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Доделите одељењу", + "ReAssignToSameDep": "Прераспоредите у исто одељење", + "RequestUpdateStatus": "Мења статус разговора", + "RequestClose": "Затворите конверзацију", + "RequestReopen": "Поново отворите разговор", + "RequestParticipantsJoin": "Додаје агента или бота у разговор", + "RequestParticipantsLeave": "Уклоните агента или бота из разговора", + "LaunchBot": "Покрени ботa", + "RequestCreate": "Креирајте разговор", + "AssignLabel": "Додели ознаку", + "LaunchDeptBot": "Покрените бот одељења" + }, + "placeholder": { + "NameAgent": "Име агента", + "SelectDepartment": "Изаберите одељење", + "SelectStatus": "Изаберите статус", + "SelectAgent": "Изаберите агента или бота", + "SelectBot": "Изаберите ботa", + "Label": "Таг" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Копирај скрипту", + "TestThisCode": "Тестирајте овај код!", + "TestTheWidget": "Тестирајте виџет!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Да бисте разговарали са својим посетиоцима, уградите виџет у своју веб локацију.", + "CopyTheFollowingScript...": "Копирајте следећу скрипту и уметните је у ХТМЛ извор ваше веб странице између ", + "OrAddItWith...": "или га додајте са", + "HereHow": "Ево како.", + "IncludeThePreChatForm_1": "Укључите образац пре-ћаскања", + "ActivateThePreChatForm": "Омогућите образац пре ћаскања", + "PreChatForm": "Пре-четa образац", + "RequiresVisitorsToCompleteForm": "Захтева од посетилаца да попуне образац (пуно име и имејл) пре него што започну ћаскање", + "IncludeTheCalloutTimer_1": "Укључите ТАЈМЕР ЗА ПОЗИВ: ", + "MakeTheFirstStep": "Направите први корак ка разговору позивајући посетиоце на ћаскање", + "CalloutTimer": "Тајмер", + "WhenDisabled": "када је онемогућено, прозор за ћаскање ће бити отворен када корисник кликне на дугме за покретање", + "CalloutDisabled": "Облачић је онемогућен", + "OpensTheChatImmediately": "одмах отвара Облачић", + "OpensTheChatAfter": "отвара позив након", + "Seconds": "секунди", + "CalloutTitle": "Наслов", + "CustomizeTheCalloutTitle": "Прилагодите наслов позива", + "CalloutMsg": "Порука", + "CustomizeTheCalloutMsg": "Прилагодите поруку позива", + "WidgetAlignment": "Поравнање виџета", + "WidgetMargin": "Маргина виџета", + "BottomRight": "доле десно", + "BottomLeft": "Доњи леви", + "AlignsTheWidgetToThe": "поравна виџет са", + "OfTneWindow": "на прозору", + "LearnMore": "Сазнајте више о нашим интеграцијама", + "Here": "овде", + "TheWebSDKguide": "водич за веб СДК" + }, + "right": "доле десно", + "left": "Доњи леви", + "ScriptPage": { + "EnterYourScript": "Унесите своју скрипту", + "EnterYourScriptHere": "Унесите своју скрипту овде", + "Save": "сачувати" + }, + "VerifyEmailPage": { + "VerifyEmail": "Потврди мејл", + "EmailVerificationFailed": "Верификација е-поште није успела", + "YourEmailHasSuccess": "Ваша е-пошта је успешно верификована", + "GoToCONSOLE": "ИДИ НА КОНЗОЛУ" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Неовлашћеног приступ!", + "OopsYouDontHave": "Упс! Немате дозволу да приступите овој страници.", + "OopsYoudontBelongToTheProject": "Упс! Изгледа да не припадате овом пројекту." + }, + "HoursPage": { + "TheProject": "Пројекат ", + "IsSettedTo": "је подешен на:", + "YouAreCurrentlyAt": "Тренутно сте на:", + "SetProjectToYourTimeZone": "Подесите пројекат на своју временску зону", + "TheProjectIsAlreadySettedOnYourTZ": "пројекат је већ подешен на вашу временску зону", + "CurrentTimezone": "тренутна временска зона", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "разговори ће бити додељени агентима на основу њиховог статуса доступности", + "Day": "Дан", + "Status": "Статус", + "Morning": "Први интервал", + "Afternoon": "Други интервал", + "Opened": "OPEN", + "Closed": "ЗАТВОРЕНО", + "From": "Од", + "To": "До", + "UpdateHours": "Updating operating hours...", + "Processing": "Обрада...", + "Completed": "Завршено", + "OperatingHoursSuccessfullyUpdated": "Радно време је успешно ажурирано", + "AnErrorHasOccurred": "Дошло је до грешке при ажурирању радног времена", + "ErrorSelectTheProjectTimezone": "Изаберите временску зону пројекта", + "Continue": "Настави", + "UpgradeYourAccountToSetTeamOfficeHours": "Надоградите свој налог да бисте подесили радно време тима и обавестили посетиоце када ваши агенти раде!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "недеља", + "Monday": "Понедељак", + "Tuesday": "уторак", + "Wednesday": "Среда", + "Thursday": "четвртак", + "Friday": "петак", + "Saturday": "субота", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Аналитика", + "HeatMapTitle": "Разговори по сату у дану", + "PanoramicaComponentTitle": "Преглед", + "MetricsComponentTitle": "метрике", + "Metrics": { + "Requests": "Разговори", + "Sentiment": "Сентимент", + "ResponseTime": "Време одзива", + "ConversationLenght": "Дужина разговора", + "Satisfaction": "Задовољство", + "Events": "Догађаји" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Реално време", + "AvgTimeTitle": "Праћење просечног времена", + "MedianResTimeClock": "Средње време одговора", + "ResponseAVGtime": "Укупно средње време одговора вашег тима је ", + "ConvDurationTitle": "Праћење дужине конверзације", + "MedianConvClock": "Просечна дужина разговора", + "ResponseDurationtime": "Укупна средња дужина разговора вашег тима је ", + "RequestChartTitle": "Број последњих разговора ", + "FilterReport": "Филтрирајте извештај", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Агент", + "FilterByDay": "Дани", + "FilterByWeek": "Недеље", + "FilterByMonth": "месеци", + "FilterBy": "Филтер од", + "Last": "Последњи", + "Milliseconds": "Милисекунде", + "Seconds": "Секунде", + "Second": "Секундa", + "Minutes": "Минута", + "Minute": "Минутa", + "Hours": "Сати", + "Hour": "Сат", + "Days": "Дани", + "Day": "Дан", + "Month": "Месец дана", + "Months": "месеци", + "Year": "Година", + "Years": "Године", + "DataRangeRequest": "Опсег података ", + "RealTimeMonitoring": "Мониторинг у реалном времену", + "SentimentTitle": "Задовољство купаца", + "SentimentHEART": "Средње задовољство купаца", + "SentimentMedianValueHEART": "Укупно средње задовољство корисника вашег тима је:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Надоградите свој налог да бисте пратили разговоре које имате са клијентима", + "DailyMedianResponseTime": "Дневно средње време одговора последњег", + "DailyConvDurationTime": "Просечно дневно трајање разговора у најновијем", + "VisitorsComponentTitle": "Посетиоци", + "Visitors": { + "NumberOfVisitors": "Број јединствених посетилаца", + "VisitorsChartTitle": "Последњи број јединствених посетилаца " + }, + "MessagesComponentTitle": "Поруке", + "Messages": { + "MessagesChartTitle": "Последњи број порука", + "NumberOfMessages": "Број порука", + "NoMessagesValue": "Ваш тим још није примио ниједну поруку" + }, + "SatisfactionComponentTitle": "Праћење задовољства", + "Satisfaction": { + "SatisfactionStar": "Просечно задовољство", + "StatisfactionValueLabel": "Просечна оцена вашег тима је ", + "NoSatisfactionValue": "Ваш тим још није добио ниједну оцену.", + "DailySatisfactionTrend": "Дневни тренд задовољства последњих" + }, + "Events": { + "EventsMonitoring": "Мониторинг догађаја", + "EventsChartTitle": "Број последњих догађаја", + "AllEvents": "Сви догађаји" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "конверзација ће бити трајно избрисана", + "SelectedRequestsWillBePermanentlyDeleted": "изабране конверзације ће бити трајно избрисане", + "Done": "Готово!", + "TheRequestWasSuccessfullyDeleted": "конверзација је успешно избрисана", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} конверзација је успешно избрисано", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} конверзација је успешно обрисано\n\nПажња, {{ num_conv_exc}} конверзације нису обрисане", + "ErrorDeleting": "Грешка при брисању!", + "PleaseTryAgain": "Молим вас, покушајте поново" + }, + "MoveToTrash": "Пошаљи у ђубре", + "_Active": "активан", + "TrashContacts": "Отпадните контакте", + "inTheTrash": "у смећу", + "CloseTrash": "Затвори смеће", + "SearchInTrash": "Тражи у смећу", + "Done": "Готово", + "TheContactWillBePermanentlyDeleted": "контакт ће бити трајно избрисан", + "ErrorDeleting": "Грешка при брисању!", + "PleaseTryAgain": "Молим вас, покушајте поново", + "TheContactWasSuccessfullyDeleted": "контакт је успешно обрисан", + "YouCannotDeleteThisContact": "Не можете да избришете овај контакт јер су са њим повезане конверзације", + "MoveTheContactToTheTrash": "Преместити контакт {{ contactname }} у смеће?", + "MoveTheContactToTheTrashNoName": "Желите да преместите контакт у смеће?", + "TheContactHasBeenMovedToTheTrash": "Контакт је премештен у смеће", + "TheRequestHasBeenMovedToHistory": "разговор је премештен у историју", + "AnErrorHasOccurredArchivingTheRequest": "Дошло је до грешке при архивирању конверзације", + "RestoreContact": "вратити контакт", + "NoProjects": "Нема пројеката", + "RelatedKnowledgeBase": "Сродна база знања", + "LoadBrandError": "Дошло је до грешке при отпремању вашег бренда. Код грешке:", + "OperatingHoursAreEnabled": "Радно време је омогућено", + "OperatingHoursAreDisabled": "Радно време је онемогућено", + "HumanAgentsOnly": "Само људски агенти", + "BotsOnly": "Само ботови", + "AnErrorOccurredWhileSendingTheEmail": "Дошло је до грешке при слању е-поште", + "UserNotFound": "Корисник није пронађен", + "SystemTrigger": "Системски окидач", + "CustomTrigger": "Прилагођени окидач", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "Оптимална величина слике је 78 к 78 пиксела", + "PNGorGIFwithTransparentBackgroundWorksBest": "ПНГ или ГИФ са провидном позадином најбоље функционише", + "HowWorks": "Како {{ helpdoc }} ради", + "HowTriggersWorks": "Како функционишу окидачи", + "ThisScreenDisplayAMaximumOf100RealTime": "ова страница приказује највише 100 разговора у реалном времену. Да бисте видели све разговоре или за напреднију претрагу кликните овде.", + "AllConversations": "Сви разговори", + "FilterFor": "Филтер за", + "NotInRealTime": "не у реалном времену", + "ResetFilters": "Ресетујте филтере", + "AppliedFilters": "Примењени филтери", + "Ticket": "Интерни захтев", + "EnableDisable": "Омогући онемогући", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Додај претплату", + "Subscriptions": "Претплате", + "NoWebhookSubscriptions": "Не постоје претплате на вебхоок", + "CreateSubscription": "Креирајте претплату", + "UpdateSubscription": "Ажурирајте претплату", + "RequiredFiled": "*Обавезно поље", + "SelectEvent": "Изаберите догађај", + "SharedSecretGenerated": "Генерисана тајна веб-куке", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Ово је ваша заједничка тајна", + "Copy": "Копирај", + "NoteThatWillBeDisplayedOnce": "Имајте на уму да ће ова заједничка тајна бити приказана само једном", + "ConfirmSubscriptionDeleteTitle": "Избриши претплату", + "ConfirmSubscriptionDeleteBody": "Да ли сте сигурни да желите да откажете претплату? Ова акција је неповратна.", + "ConfirmButton": "Потврди", + "CancelButton": "Поништи", + "MoreInfoWebhook": "За више информација о Вебхооку посетите ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Дошло је до грешке приликом брисања претплате", + "DeleteSubscriptionSuccess": "Претплата је успешно избрисана", + "CreateSubscriptionSuccess": "Претплата је успешно направљена", + "CreateSubscriptionError": "Дошло је до грешке при креирању претплате", + "UpdateSubscriptionSuccess": "Претплата је успешно ажурирана", + "UpdateSubscriptionError": "Дошло је до грешке при ажурирању претплате", + "ShowSecretError": "Дошло је до грешке при тајном генерисању" + } + }, + "SoundEnabled": "Звук је омогућен", + "SoundDisabled": "Звук је онемогућен", + "NumberOfRequestsAssignedToMe": "Број разговора који ми је додељен", + "NumberOfUnservedRequests": "Број недодељених разговора", + "User": "Корисник", + "ProjectSelected": "Одабран пројекат", + "GoToNotRealTimeRequests": "идите на страницу за разговоре који нису у реалном времену", + "FilterBy": "Филтер од", + "ConversationStatus": "Статус разговора", + "IntroGreetings": "Уводни поздрави", + "ReplyTimeMsg": "Време за одговор", + "SayHowSoonYourTeamUsuallyReplies": "Реците колико брзо ваш тим обично одговара", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Ова порука ће се појавити када просечно време одговора тима није доступно у последња 4 сата", + "DynamicallySharingAverageResponseTime": "Динамично, деле просечно време одговора тима", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Ваши контакти виде ову поруку ако просечно време одговора тима није доступно", + "ConfigureWidget": "Конфигуришите виџет", + "WidgetAppearanceAndDefaultLanguage": "Изглед виџета и подразумевани језик", + "AlwaysWithTheFollowingMessage": "Увек са следећом поруком", + "ReadyThemes": "Спремне теме", + "CustomColors": "Прилагођене боје", + "HeaderLogo": "Лого заглавља", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Поздрав добродошлице", + "OnlineOfflineGreetings": "Онлajн / Офлajн Поздрав", + "WidgetPreviewIsDisplayedIn": "Преглед виџета и следеће фразе се тренутно приказују у", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Промените преглед у одељку Вишејезични да бисте га прилагодили на другом језику", + "ChangePreviewIn": "Промените преглед у", + "MultilanguageSection": "Вишејезична секција", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "да прилагодите на другом језику", + "ViewServedRequestsMap": "Погледај на мапи", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Прилагодите искуство", + "WidgetSetUp": "Виџет је подешен", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Просечно време одговора се израчунава за последња четири сата разговора", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Ако нисте разговарали у последња четири сата, обавестићемо кориснике да сте одговорили", + "AverageReplyTimeAvailable": "Доступно је просечно време за одговор", + "AverageReplyTimeNotAvailable": "Просечно време одговора није доступно", + "ReplyTimePlaceholder": "Чувар места за време одговора", + "LearnAboutAdvancedWidgetConfiguration": "Сазнајте више о напредној конфигурацији виџета", + "AddChatToYourWebsite": "Додајте ћаскање на своју веб локацију", + "ChooseHowYouLikeToGetSetUp": "Одаберите како желите да се подеси", + "WithJavascriptCode": "Са јаваскрипт кодом", + "WithGoogleTagManager": "Са Гоогле менаџером ознака", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Гоогле Таг Манагер је најлакши начин за инсталирање виџета", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "али имајте на уму да АдБлоцкер може блокирати Гоогле Таг Мангер као и Гоогле аналитику, па га пажљиво користите", + "StartByCopyingTheFollowingScript": "Почните тако што ћете копирати следећу скрипту", + "OnceYouHaveCompletedYourChanges": "Када довршите измене, отворите своју веб локацију", + "YourWidgetShouldAppearInTheBottomRightCorner": "Ваш виџет би требало да се појави у доњем десном углу", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "пратите ова упутства", + "OpenYourWebsite": "Отворите своју веб страницу", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Питајте свог посетиоца за његово име и имејл пре него што започнете ћаскање тако што ћете омогућити образац пре-ћаскања. Да бисте затражили више информација, омогућите прилагођена поља", + "MakeDefault": "Постави као подразумевано", + "CurrentlyDisplayedInThePreview": "Тренутно се приказује у прегледу", + "CurrentlySelected": "Тренутно изабрано", + "Preview": "Преглед", + "SelectAPreview": "Изаберите преглед", + "NoDefaultLanguageIsSetUp": "Није подешен подразумевани језик", + "NoDefaultLanguage": { + "Warning": "Пажња!", + "NoLanguagesAreSetUp": "Ниједан језик није подешен", + "NoDefaultLanguageIsSetUp": "Није подешен подразумевани језик", + "GoToMultilanguagePage": "Идите на вишејезичну страницу", + "SetYourDefaultLanguageInTheMultilanguageSection": "Подесите подразумевани језик у одељку Вишејезични", + "GoToMultilanguageSection": "Идите на вишејезични одељак", + "toAddLanguagesToYourProject": "да додате језике свом пројекту", + "Cancel": "Поништити" + }, + "ViewChatbot": "Прикажи четбот", + "ViewChatbots": "Погледајте четботове", + "AddYourFirstChatbot": "Додајте свог првог четбота", + "AddChatbot": "Додајте четбот", + "Hide": "Сакрити", + "OperatingHoursDisabled": "Радно време је онемогућено", + "OperatingHoursEnabled": "Радно време омогућено", + "AdjustOperatingHours": "Подесите радно време", + "TotalLeadsAcquired": "Укупан број стечених потенцијалних клијената", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Идите на листу контаката", + "Last30DaysMessages": "Поруке за последњих 30 дана", + "Last30DaysConversations": "Последњих 30 дана разговора", + "Last7DaysConversations": "Последњих 7 дана разговора", + "Last30DaysVisitors": "Јединствени посетиоци у последњих 30 дана", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Догађаји у последњих 30 дана", + "Last30DaysConversationsHandledByBots": "Конверзације у последњих 30 дана руковали су ботови", + "Last30DaysConversationsHandledByBotsPercentage": "Проценат разговора у последњих 30 дана којима су управљали ботови", + "FilterReportInAnalytics": "Филтрирајте извештај у аналитици", + "VisitorsOnYourPageInTheLast7Days": "Јединствени посетиоци на вашој страници у последњих 7 дана", + "TakeAShortcut": "Идите пречицом", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Пређите директно на најпопуларнија подешавања на контролној табли", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Ангажујте и задржите више клијената помоћу апликација и интеграција", + "EngageMoreCustomersWithAppsAndIntegrations": "Ангажујте више клијената са апликацијама и интеграцијама", + "ReadManageAssignAndReplyToCustomerConversations": "Читајте, управљајте, додељујте и одговарајте на разговоре са клијентима", + "Integrations": "Интеграције", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Погледајте саиграче", + "AddNewTeammate": "Додајте новог саиграча", + "InviteYourFirstTeammate": "Позови свог првог саиграча", + "Enabled": "Омогућено", + "Disabled": "Онемогућено", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "Подразумевано рутирање је онемогућено јер постоји најмање једно друго одељење и његов статус је постављен на „Видљиво“", + "TheDefaulDeptIsDisabledBecause_2": "Подразумевано одељење је онемогућено јер постоји још најмање једно одељење и његов статус је подешен на „Видљиво“", + "TheDefaulDeptIsEnabledBecause": "Подразумевано рутирање је омогућено јер ниједно друго одељење није „видљиво“", + "TheDefaulDeptIsEnabledBecause_2": "Подразумевано одељење и његова правила рутирања су омогућени јер ниједно друго одељење није „видљиво“", + "WidgetDefaultLanguage": "Подразумевани језик виџета", + "WidgetStyle": "Стил виџета", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Овај корак чаробњака води вас кроз основно подешавање. Можете променити стил виџета, подразумевани језик и још много тога у било ком тренутку преко подешавања виџета", + "DeptQuickTips_1": "Одељења су различите пословне дивизије унутар ваше организације.", + "DeptQuickTips_2": "Свако одељење може имати своје агенте, цхат бот и правила рутирања; ово вам омогућава да прилагодите процес подршке независно од ваших других одељења.", + "DeptQuickTips_3": "Подразумевано одељење се креира одмах након што креирате пројекат.", + "DeptQuickTips_4": "Ово одељење се не може избрисати, али се увек може изменити.", + "DeptQuickTips_5": "Подразумевано одељење ће бити аутоматски онемогућено ако постоји још најмање једно одељење чији је статус видљивости подешен на видљив", + "DeptQuickTips_6": "Ако постоји само Подразумевано одељење или ако постоје друга одељења, али са статусом видљивости постављеним на 'Није видљиво', захтеви посетилаца ће бити преусмерени у складу са правилима Подразумеваног одељења.", + "DeptQuickTips_7": "Ако постоји више од једног одељења, али само једно има статус видљивости постављен на 'Видљиво', захтеви посетилаца ће бити имплицитно преусмерени у складу са правилима овог одељења (и даље је могуће усмеравати захтеве преко АПИ-ја у одељења 'Невидљиво')", + "DeptQuickTips_8": "Ако најмање два одељења имају статус видљивости постављен на „Видљиво“, посетиоци ће моћи да изаберу на које одељење ће усмеравати захтеве кроз одговарајући мени за избор виџета.", + "Edit": "Edit", + "IsSetToVisible": "је постављено на видљиво", + "IsSetToNotVisible": "је постављено да није видљиво", + "LatestUpdates": "Најновија ажурирања", + "ReadMoreOnOurBlog": "Прочитајте више на нашем блогу", + "WhatsNew": "Шта је ново", + "ReadLatestUpdatesOnOurBlog": "Прочитајте најновија ажурирања на нашем блогу", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Управо ћете се придружити овом ћаскању коме је већ додељено", + "SmartAssign": "Паметно додељивање", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Да ли сте сигурни?", + "YouHaveUnsavedChanges": "Имате несачуване промене. Притисните ОК и сачувајте ове промене или Откажи да се вратите и изгубите ове промене.", + "Cancel": "Поништити, отказати", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Да ли сте сигурни да желите да напустите ову страницу без чувања?" + }, + "GroupName": "Назив групе", + "Suggested": "предложио", + "GroupWithThisNameAlreadyExists": "Група са овим именом већ постоји", + "EnterTheGroupName": "Унесите име групе (обично исто као и назив одељења)", + "TheNewGroupCreatedCanAlso": "Нова група која је креирана може бити додељена било ком другом одељењу", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Разговори у последњих 30 дана", + "TotalConversations": "Укупно разговора", + "FilterConversations": "Филтрирајте разговоре", + "HereHowCreateABot": "Ево како да конфигуришете свој први четбот", + "HereHowConnectYourDialogflowAgents": "Ево како да повежете свог Диалогфлов агента", + "ConnectToYourDialogflowAgent": "Повежите се са својим Диалогфлов агентом", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Пратите овај водич да бисте сазнали како да креирате ову датотеку", + "DoYouWantToSendImagesVideosButtonsAndMore": "Да ли желите да пошаљете слике, видео записе, дугмад и још много тога?", + "FollowTheMicrolanguageGuide": "Пратите водич за микројезике", + "Handoff": "Примопредаја", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Да ли желите да предате људском агенту током разговора са четботом?", + "SimplyReplyAgentOnTheLastResponseLine": "Једноставно одговорите '\\агент' у последњој линији одговора", + "HereHowToHandoffToTheHumanAgent": "Ево како да предате људском агенту", + "MessageChannel": "Канал", + "AdvancedSearch": "Напредна претрага", + "Refresh": "Освежи", + "AllConversationsaveBeenArchived": "Сви разговори су архивирани", + "AddUser": "Додати корисника", + "SelectRequester": "Изаберите подносиоца захтева", + "AddRequester": "Додај подносиоца захтева", + "SelectAssignee": "Изаберите примаоца", + "GoToTheRequestDetails": "Идите на детаље захтева", + "CreateNewRequester": "Креирајте нови захтев", + "ConversationsFound": "Пронађени су разговори", + "CreateTicketOnJira": "Креирајте карту на Јира", + "TicketType": "Тип карте", + "SelectTicketType": "Изаберите тип карте", + "CreateJiraTicket": "Креирајте карту", + "NameIsRequired": "Име је обавезно", + "NewRequesterCreatedSuccessfully": "Нови подносилац захтева је успешно креиран", + "ViewRequesterDetails": "Погледајте детаље подносиоца захтева", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Само саиграчи са улогом власника могу да управљају планом налога", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Сазнајте више о подразумеваним улогама", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Научите како да направите групу", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Активирајте ботове за нове разговоре", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Активирајте бот", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Изаберите одељење", + "Ignore": "Игнорирај", + "ActivateFor": "Активирајте за", + "ActivateForBot": "Активирајте бот за", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "Ниједан одељење није повезано са овим ботом", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Унесите УРЛ Вебхоок-а", + "IntentName": "Назив намере", + "EnterIntentName": "Унесите назив намере", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Напредни стил за четбот: дугмад", + "StylingYourChatbotReplies": "Стилизирање одговора чет робота", + "WebhookmentUrlMustBeAHttpsUrl": "УРЛ веб-хука мора да буде хттпс или хттп УРЛ", + "WebhookmentUrlMustBeAValidUrl": "УРЛ веб-хука мора да буде важећи УРЛ", + "EnableWebhookCallForThisIntent": "Омогући позив веб-хуком за ову намеру", + "HideShowColumns": "Прилагодите табелу: сакријте/прикажите колоне", + "AnswerWithTheIntentNameAlreadyExists": "Одговор са намером {{ intent_name }} већ постоји", + "HowToGenerateDialogflowGoogleCredentialsFile": "Како да генеришете Диалогфлов Гоогле датотеку акредитива", + "MicrolanguageGuide": "Водич за микројезике", + "HowHandlingImagesVideosButtonsAndMore": "Како руковати сликама, видео записима, дугмадима и још много тога", + "TheRequestWillBeReassignedToTheAgent": "Разговор ће бити поново додељен агенту", + "Type": "Тип", + "ThisChatHasBeenAbandonedBy": "Ово ћаскање је напустио", + "theLastOneWhoLeft": "последњи који је отишао", + "AdjustSmartAssignment": "Подесите Смарт додељивање", + "ChatReassignmentIsEnabled": "Додељивање ћаскања је омогућено", + "ChatReassignmentIsDisabled": "Додељивање ћаскања је онемогућено", + "ReassignmentIsEnabled": "Додељивање је омогућено", + "ReassignmentIsDisabled": "Прерасподела је онемогућена", + "ChatLimitEnabled": "Ограничење ћаскања је омогућено", + "ChatLimitDisabled": "Ограничење ћаскања је онемогућено", + "AutomaticUnavailableeStatusEnabled": "Аутоматско недоступно је омогућено", + "AutomaticUnavailableStatusDisabled": "Аутоматско недоступно је онемогућено", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Корисници са улогом агента не могу да управљају напредним опцијама пројекта", + "ThisFeatureIsAvailableWithTheProPlan": "Ова функција је доступна са Про планом или Ентерпрajс планом", + "From": "Од", + "To": "До", + "TheAnswerWillBeDeleted": "Намера {{intent_name}} ће бити избрисана", + "NumberOfReplies": "Број одговора", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Ваша профилна слика је успешно отпремљена!", + "RemovePhoto": "Уклони слику", + "OrSelectAnExistingOneWithNoAssociatedBot": "или изаберите постојећи без повезаног бота", + "BotHasBeenAssociatedWithDepartment": "Бот {{bot_name}} је повезан са одељењем {{dept_name}}", + "decodedJWT": "Поуздане информације", + "ConfigureYourFirstChatbot": "Конфигуришите свог првог цхат бота", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Ево како стилизујете своје одговоре", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Ево како да пошаљете слике, видео записе и још много тога", + "YourAnswerText": "Текст вашег одговора", + "Images": "Слике", + "ResolutionBotImagesVideosButtonsAndMore": "Бот за резолуцију: слике, видео снимци, дугмад и још много тога", + "HandoffToHumanAgents": "Предаја људским агентима", + "RenderAbutton": "Рендеровање дугмета", + "SettingUpAutomaticAssignment": "Подешавање аутоматског додељивања", + "..................": "...................", + "Map": "Мапа", + "EventDetails": "Детаљи догађаја", + "PeriodStart": "Почетак периода", + "PeriodEnd": "Крај периода", + "Amount": "Износ", + "EndDate": " Крајњи датум", + "Seats": "Седишта", + "UnitAmount": "Јединични износ", + "AnErrorOccurringDuringThePayment": "Дошло је до грешке приликом плаћања", + "WidgetAPITestPage": "Тест страница за АПИ виџета", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Користите страницу за тестирање виџета да бисте тестирали АПИ и својства виџета", + "WidgetTest": "Отворите страницу за тестирање", + "AllAgents": "Сви агенти", + "CustomizeThePreChatForm": "Прилагодите образац пре ћаскања", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Прилагодите информације које тражите од клијената у обрасцу пре ћаскања тако што ћете уклонити или додати поља", + "InvalidJSON": "Неважећи ЈСОН", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Е-пошта није доступна", + "Project": "Пројекат", + "YourProjects": "Ваши пројекти", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Жао нам је, дошло је до следеће грешке приликом учитавања слике:", + "SorryFileTypeNotSupported": "Жао нам је, тип датотеке није подржан", + "PreChatFormData": "Образац пре-ћаскања", + "HereSomeExamples": "Ево неколико примера", + "SentBy": "послао", + "ResolutionBotLanguage": "Језик", + "Priority": "Приоритет", + "urgent": "Хитно", + "high": "Високо", + "medium": "Средње", + "low": "Ниско", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "Приоритет разговора је успешно ажуриран", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Дошло је до грешке при ажурирању приоритета разговора", + "Join": "Придружити", + "You_are_successfully_added_to_the_chat": "Успешно сте додати у ћаскање", + "ByPressingOkTheConversationWillBeAssignedToYourself": "Притиском на Ок конверзација ће бити додељена вама", + "AutoRating": "Ауто оцена", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "На крају разговора аутоматски се предлаже образац са захтевом за процену квалитета разговора", + "ActionNotAllowed": "Радња није дозвољена", + "MoreInfo": "Више информација", + "ProPlanTrial": "Про план (пробна верзија)", + "PaydPlanName": "{{projectprofile}} План", + "assignedRequest": "Додељена конверзација", + "assignedEmailMessage": "Додељена порука е-поште", + "pooledRequest": "Обједињени разговор", + "pooledEmailMessage": "Обједињена порука е-поште", + "newMessage": "Нова порука", + "ticket": "Улазница", + "sendTranscript": "Пошаљите транскрипт ћаскања", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Ресетуј до почетног", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Послати", + "Send": "Пошаљи", + "AuthenticationFailed": "Аутентификација није успела, није могуће послати пробну е-пошту", + "AnErrorHasOccurred": "Дошло је до грешке", + "EmailTemplateUpdatedSuccessfully": "Шаблон е-поште је успешно ажуриран", + "PinThisProjectInTheChatWindow": "Закачите овај пројекат у прозор за ћаскање да бисте лако пратили разговоре о пројекту и променили свој статус", + "SelectAnotherProject": "Изаберите други пројекат", + "DashboardLanguage": "Језик контролне табле", + "AutomaticDashboardLanguage": "Аутоматски (језик прегледача)", + "PreferredDashboardLanguage": "Одаберите жељени језик", + "PleaseSelectALanguage": "Изаберите језик", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Неопходно је да изаберете пројекат да бисте управљали да ли ћете примати е-поруке са обавештењима када вам је конверзација додељена или када постоји нова недодељена конверзација", + "TheDashboardIsTranslatedInto": "Контролна табла је преведена у {{language_name}}. Да бисте променили језик кликните на заставицу", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "Подешавања ће се применити након освежавања контролне табле.", + "RefreshNow": "Освежи сада", + "ServedByHumans": "Служе људи", + "ServedByBots": "Послужују ботови", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Просечно време одговора", + "AverageLengthOfConversation": "Просечна дужина разговора", + "New Conversation": "Нови разговор", + "Authentication Triggers": "Покретачи аутентификације", + "DailyAverage": "Дневни просек", + "Apps": "Апликације", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Промените свој статус у доступан", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Промените свој статус у недоступан", + "UnassignYouFromTheConversation": "Опозовите вашу доделу из конверзације", + "TicketId": "ИД карте", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Уверите се да ваша веб услуга испуњава све захтеве веб-хука специфичне за верзију АПИ-ја омогућену у овом агенту.", + "LearnMoreAboutWebhookRequirements": "Сазнајте више о захтевима за веб-хук", + "YouAreCurrentlySetToUnavailable": "Тренутно сте подешени на Недоступно и не примате нове разговоре", + "Shortcuts": "Пречице", + "AddLanguages": "Додајте језике", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "Језик {{ language_name }} ће бити уклоњен из вашег пројекта", + "HowWebhooksWorks": "Како функционишу веб-хукови", + "WebhooksQuickTipsIntroduction": "Веб-хукови су моћан ресурс који можете да користите да аутоматизујете своје случајеве коришћења и побољшате своју продуктивност.", + "LearnHowToConnectDialogflowAgents": "Научите како да повежете Диалогфлов агенте", + "TheDashboardIsTranslatedIntoEnglish": "Контролна табла је преведена на енглески. Да бисте променили језик кликните на заставицу", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Жао нам је, овај језик још није доступан, контролна табла ће бити преведена на енглески", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Жао нам је, овај језик још није доступан, контролна табла је преведена на енглески", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Само саиграч са улогом власника може да избрише пројекат", + "NotAssigned_M": "Не додељен", + "NotAssigned_F": "Не додељен", + "Assigned_M": "Додељен", + "Assigned_F": "Додељен", + "ViewTheConversationsHistory": "Погледајте историју разговора", + "SelectATagOrCreateANewOne": "Изаберите ознаку или креирајте нову", + "CreateNewTag": "Направите нову ознаку", + "TypeNewTagHere": "Овде унесите нову ознаку", + "userFullname": "Име и презиме", + "userEmail": "Емаил", + "userPhone": "Телефон", + "acceptedTermsPrivacy": "Прихватите услове и приватност ", + "termsPrivacyLabel": "Услови и поштовање приватности", + "firstMessage": "Прва порука", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "Прилагођени образац пре-ћаскања је празан и биће онемогућен", + "EnableDisableCustomPreChatForm": "Омогућите прилагођена поља", + "SelectFields": "Изаберите поља", + "PreChatFormTitle": "Наслов обрасца пре ћаскања", + "PreChatForm": "Образац пре-ћаскања", + "Mandatory": "Обавезно", + "EnableDisablePreChatForm": "Омогући образац пре-ћаскања", + "WelcomeToTheNewMenu": "Добро дошли у нови мени", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Сада имате више простора да користите своје ћаскање, ботове и апликације. Уживајте!", + "PreviewNotAvailable": "Преглед није доступан", + "TextareaRows": "Редови области текста", + "ChangeCard": "Промени картицу", + "ExpirationDate": "Рок трајања", + "CardNumber": "Број картице", + "CardChangedSuccessfully": "Картица је успешно промењена", + "PaymentInformation": "Информације о плаћању", + "TagNameIsRequired": "Назив ознаке је обавезан", + "Logout": "Одјавити се", + "NoAnswersMatchedYourSearch": "Ниједан одговор није одговарао вашој претрази", + "WebhookDisabledForThisIntent": "Веб-хук је онемогућен за ову намеру", + "WebhookEnabledForThisIntent": "Веб-хук је омогућен за ову намеру", + "BotTest": "Бот тест", + "BotLanguage": "Бот језик", + "AddIntent": "Додајте намеру", + "ChooseAtemplate": "Изаберите шаблон", + "PrebuiltResolutionBots": "Унапред изграђени ботови резолуције", + "TheseArePreBuiltCustomizableResolutionbot": "Ово су унапред направљени, прилагодљиви ботови резолуције", + "Create": "Креирај", + "EditIntent": "Измени намеру", + "DeleteIntent": "Избришите намеру", + "UpdateIntent": "Намера ажурирања", + "AssignedToYou": "Додељен вама", + "ConversationType": "Тип разговора", + "SelectConversationType": "Изаберите тип разговора", + "PlanExpirationDate": "Датум истека плана", + "PlanStartDate": "Датум почетка плана", + "EditProfile": "Уреди профил", + "HowEmailTicketingWorks": "Како функционише издавање карата путем е-поште", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Поново отвори", + "MostRecentComment": "Најновији коментар", + "ContactConversations": "Контакт разговори", + "ClickHereForMoreAdvancedSearches": "Кликните овде за напредније претраге (као што су ИД-ови карата, ознаке и друго) и да видите све захтеве (ова страница приказује до 100 разговора у реалном времену)", + "ExporTranscriptToCSV": "Извези транскрипт у ЦСВ", + "ViewAll": "Погледати све", + "ProOnly": "Само за професионалце", + "EnterpriseOnly": "Само Ентерприсе", + "WidgetFooterBranding": "Брендирање подножја виџета", + "UpgradePlanToGetTheFeature": "Надоградите план да бисте добили функцију", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Дугме за прилагођено покретање", + "LauncherButtonURL": "УРЛ дугмета за покретање", + "EnterTheURLOfTheLauncherButtonImage": "Унесите УРЛ слике дугмета покретача", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Прилагодите дугме за покретање виџета својим логотипом. Формат слике логотипа може бити у ПНГ, ЈПГ или СВГ формату. Најбоље функционишу слике (60к60пк) са провидном позадином", + "ConnectYourRASAServer": "Повежите свој РАСА сервер", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "ти: ", + "LABEL_MSG_PUSH_START_CHAT": "Још нема разговора", + "LABEL_MSG_START_CHAT": "Почнете разговор", + "LABEL_AVAILABLE": "на располагању", + "LABEL_NOT_AVAILABLE": "није доступно", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Још увек нема поруке овде...", + "LABEL_TODAY": "данас", + "LABEL_TOMORROW": "јуче", + "LABEL_LAST_ACCESS": "последњи приступ", + "LABEL_TO": "на", + "ARRAY_DAYS": [ + "Понедељак", + "уторак", + "Среда", + "четвртак", + "петак", + "субота", + "недеља" + ], + "LABEL_SEND": "Пошаљи", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Ид разговорa", + "LABEL_CREATED_THE": "група креирана на", + "LABEL_INFO_ATTRIBUTE": "Атрибути", + "LABEL_INFO_ADVANCED": "Напредно", + "LABEL_CLIENT": "Клијент ", + "LABEL_SOURCEPAGE": "Извор ", + "LABEL_DEPARTMENT_ID": "Одељење ид ", + "LABEL_DEPARTMENT_NAME": "Одељење ", + "requester_id": "ИД подносиоца захтева", + "projectId": "ИД пројекта ", + "LABEL_NAME": "Корисничко име ", + "LABEL_EMAIL": "Емаил ", + "LABEL_MEMBERS": "Учесници", + "LABEL_INFO_MESSAGE": "Инфо порука", + "LABEL_READ_BY": "Прочитао је", + "LABEL_STATUS_MESSAGE": "држава", + "LABEL_SENT_THE": "послат на", + "LABEL_SENT_BY": "из", + "LABEL_GUEST": "Гост", + "LABEL_CREATE_TICKET": "Направите карту", + "LABEL_SEND_BY_EMAIL": "Послати путем е-маила", + "LABEL_VIDEO_CHAT": "Видео позив", + "LABEL_LEAVE_GROUP": "Напусти групу", + "LABEL_CLOSE_GROUP": "Затвори", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Пажња!", + "CLOSE_ALERT_CONFIRM_LABEL": "ок", + "CLOSE_ALERT_CANCEL_LABEL": "ПОНИШТИТИ, ОТКАЗАТИ", + "LEAVE_ALERT_MSG": "Напустити групу?", + "CLOSE_ALERT_MSG": "Затворити конверзацију?", + "VIDEOCHAT_ALERT_MSG": "Услуга није доступна", + "CLOSING_CONVERSATION_SPINNER_MSG": "Сачекајте.
Затварамо разговор", + "CONVERSATION_CLOSED_ALERT_MSG": "Разговор је успешно затворен.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Није могуће затворити конверзацију", + "LEAVING_GROUP_SPINNER_MSG": "Сачекајте.
Напуштате групу", + "CONVERSATION_LEFT_ALERT_MSG": "Група је успешно напуштена.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Група се није могла напустити", + "GREETING": "Здраво, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "У архиви нема разговора", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "ти", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "су додати у ", + "INFO_SUPPORT_USER_ADDED_VERB": "Придружио", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "чет", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Ћаскање је поново отворено", + "INFO_SUPPORT_CHAT_CLOSED": "Ћаскање је затворено", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Додељен вам је нови захтев за подршку", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Профил", + "LABEL_CLOSE": "Затворено", + "LABEL_DISCONNECT": "Прекини везу", + "LABEL_NEW_CHAT": "Ново ћаскање", + "LABEL_FORGOT_PASSWORD": "Да ли сте заборавили лозинку?", + "LABEL_SIGNIN": "Пријавите се", + "LABEL_SIGNIN_TO": "Пријавите се на", + "LABEL_SIGNIN_ERROR": "Грешка при пријави", + "LABEL_PASSWORD": "Лозинка", + "LABEL_ERROR_EMAIL": "Унесите исправну е-маил адресу.", + "LABEL_ERROR_PASSWORD": "Лозинка мора имати најмање 6 знакова.", + "LABEL_LOGIN": "Пријавите се", + "LABEL_LOGOUT": "Одјавити се", + "LABEL_WELCOME_TO": "Добродошли у", + "LABEL_SIGNUP": "Пријави се", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Већ имате налог?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Још увек немате налог?", + "LABEL_FORGOT_YOUR_PASSWORD": "Заборавили сте лозинку?", + "LABEL_CLICK_HERE": "Кликните овде", + "LABEL_REGISTRATION": "Регистрација", + "LABEL_PLACEHOLDER_EMAIL": "Ваш емаил", + "LABEL_PLACEHOLDER_PASSWORD": "Ваша лозинка", + "LABEL_PLACEHOLDER_NAME": "Твоје име", + "LABEL_PLACEHOLDER_LAST_NAME": "Твоје презиме", + "LABEL_LAST_NAME": "Презиме", + "LABEL_FIELD_NOT_EMPTY": "Поље не може бити празно.", + "LABEL_NEW_PASSWORD": "Генеришите нову лозинку", + "LABEL_CLOSED": "Затворено", + "LABEL_INFO": "Информације", + "ALERT_NOTIFICATION": "Упозорење: слање обавештења је онемогућено, мења подешавања претраживача да би се омогућило слање обавештења.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Спољашњи Ид", + "LABEL_IAT": "Иат", + "LABEL_REQUEST_DETAIL": "Захтевајте детаље", + "LABEL_ENTER_MSG": "Унесите поруку или притисните / за унапред припремљене одговоре", + "LABEL_ENTER_MSG_SHORT": "Унесите поруку", + "LABEL_ENTER_MSG_SHORTER": "Унесите...", + "LABEL_MSG_LOGIN_TILEDESK": "Идите на пријаву да бисте започели ћаскање", + "LABEL_ARCHIVED": "Архивирано", + "LABEL_INFO_CONVERSATION": "Инфо разговор", + "LABEL_INFO_USER": "Инфо корисник", + "LABEL_IS_WRITING": "куцање", + "LABEL_VERSION": "верзија", + "LABEL_CONTACTS": "Контакти", + "LABEL_PLACEHOLDER": "откуцај своју поруку..", + "LABEL_START_NW_CONV": "Нови разговор", + "LABEL_FIRST_MSG": "Опишите укратко свој проблем, контактираће вас агент.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Сви оператери су тренутно ван мреже. У сваком случају можете описати свој проблем. Биће додељен тиму за подршку који ће вам одговорити у најкраћем могућем року.", + "LABEL_SELECT_TOPIC": "Изаберите тему", + "LABEL_COMPLETE_FORM": "Попуните образац да бисте започели разговор са следећим доступним агентом.", + "LABEL_FIELD_NAME": "Име", + "LABEL_ERROR_FIELD_NAME": "Обавезно поље (минимално 5 знакова).", + "LABEL_FIELD_EMAIL": "Емаил", + "LABEL_ERROR_FIELD_EMAIL": "Унесите исправну е-маил адресу.", + "LABEL_WRITING": "је писање...", + "AGENT_NOT_AVAILABLE": " Одсутан", + "AGENT_AVAILABLE": " Онлajн", + "GUEST_LABEL": "Гост", + "ALL_AGENTS_OFFLINE_LABEL": "Сви оператери су тренутно ван мреже", + "LABEL_LOADING": "Учитавање...", + "CALLOUT_TITLE_PLACEHOLDER": "Потребна помоћ?", + "CALLOUT_MSG_PLACEHOLDER": "Кликните овде и почните да ћаскате са нама!", + "CUSTOMER_SATISFACTION": "Задовољство купаца", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "Ваше мишљење о нашој служби за кориснике", + "DOWNLOAD_TRANSCRIPT": "Преузмите транскрипт", + "BACK": "Назад", + "YOUR_RATING": "ваша оцена", + "WRITE_YOUR_OPINION": "Напишите своје мишљење ... (опционално)", + "SUBMIT": "прихвати", + "THANK_YOU_FOR_YOUR_EVALUATION": "Хвала вам на оцени", + "YOUR_RATING_HAS_BEEN_RECEIVED": "ваша оцена је примљена", + "ALERT_LEAVE_CHAT": "Да ли желите да напустите ћаскање?", + "YES": "да", + "NO": "Не", + "BUTTON_CLOSE_TO_ICON": "Минимизирајте ћаскање", + "BUTTON_EDIT_PROFILE": "Ажурирање профил", + "RATE_CHAT": "Оцените ћаскање", + "WELLCOME_TITLE": "Здраво, добродошли у Тajлдеск 👋", + "WELLCOME_MSG": "Како можемо помоћи?", + "WELLCOME": "Добродошли", + "OPTIONS": "Опције", + "SOUND_OFF": "звук искључен", + "SOUND_ON": "звук укључен", + "LOGOUT": "одјавити се", + "CLOSE": "затвори", + "PREV_CONVERSATIONS": "Ваши разговори", + "YOU": "ти", + "SHOW_ALL_CONV": "Покажи све", + "START_A_CONVERSATION": "Започните разговор", + "NO_CONVERSATION": "Нема разговора", + "SEE_PREVIOUS": "види претходну", + "WAITING_TIME_FOUND": "Тим обично одговара у $reply_time", + "WAITING_TIME_NOT_FOUND": "Тим ће одговорити у најкраћем могућем року", + "CLOSED": "ЗАТВОРЕНО", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Изаберите ћаскање да бисте започели размену порука", + "FromThisAreNew": "------------------", + "Preview": "Преглед", + "AddACaption": "Додај натпис", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Упс! Дошло је до грешке при опозивању пријаве на обавештења", + "SIGNIN_ERROR_USER_NOT_FOUND": "Аутентификација није успела. Корисник није пронађен.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Аутентификација није успела. Погрешна лозинка.", + "Email is required": "Емаил је обавезан.", + "Email must be a valid email": "Имејл мора да буде важећи имејл.", + "Password is required": "Потребна је шифра.", + "Password must be at least 6 characters long": "Лозинка мора имати најмање 6 знакова.", + "UPLOAD_FILE_ERROR": "Дошло је до неочекиване грешке приликом отпремања датотеке", + "DROP_IMAGE_HERE_TO_SEND_IT": "Испустите слику овде да је пошаљете", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Дозвољено је лепљење само сликовних датотека и текста", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Отпремање није успело: формат није подржан", + "SENT_AN_IMAGE": "послао слику", + "SENT_AN_ATTACHMENT": "послао прилог", + "NO_INFORMATION_AVAILABLE": "Нема доступних информација", + "CONTACT_ID": "ИД контакта", + "USER_ID": "ИД корисник", + "CLOSE_TOAST": "Затвори", + "WAITING_FOR_NETWORK": "Чека се мрежа", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Поништити, отказати", + "AreYouSure": "Да ли сте сигурни?", + "UnassignedConversations": "Недодељени разговори", + "NewConversations": "Нови разговори", + "UPLOAD": "Отпремити", + "CANNED_RESPONSES": "Спремни одговори", + "NO_CANNED_RESPONSES": "Нема унапред припремљених одговора", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Нема доступних унапред припремљених одговора", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Да бисте их креирали, идите на пројекат (можете да кликнете на назив пројекта који је доступан на десној бочној траци) и испод ставке менија 'Подешавања' на бочној траци контролне табле кликните на 'Конзервирани одговори', а затим на дугме 'Креирај одговор'", + "YES_CANNED_RESPONSES": "Погледајте унапред припремљене одговоре кликом на дугме ⚡ или укуцавањем а / у области за текст, такође можете да филтрирате листу тако што ћете откуцати после /", + "VIEW_ALL_CONVERSATIONS": "Прикажи све разговоре", + "CONVERSATIONS_IN_QUEUE": "разговори у реду, изаберите један", + "CONVERSATION_IN_QUEUE": "разговор у реду, изаберите га", + "NO_CONVERSATION_IN_QUEUE": "нема разговора у реду", + "PIN_A_PROJECT": "Закачите пројекат", + "PINNED_PROJECT": "Закачени пројекат", + "CHANGE_PINNED_PROJECT": "Промените закачени пројекат", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "промените у доступно/недоступно", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Промените свој статус у доступан", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Промените свој статус у недоступан", + "ALL_CONVS_SERVED": "Да ли су сви разговори обављени? Добар посао!", + "PaydPlanName": "{{projectprofile}} План", + "PaydPlanNamePro": "Про План", + "PaydPlanNameEnterprise": "План предузећа", + "ProPlanTrial": "Про план (пробна верзија)", + "FreePlan": "Бесплатни план", + "SubscriptionPaymentProblem": "Проблем са плаћањем претплате", + "ThePlanHasExpired": "План је истекао", + "owner": "Власник", + "admin": "Администратор", + "agent": "Агент", + "Conversations": "Разговори", + "Apps": "Апликације", + "Analytics": "Аналитика", + "Activities": "Активности", + "History": "Историја", + "Settings": "Подешавања", + "ViewOption": "View options", + "Resolve": "Реши", + "Archive": "Архива", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Радња није дозвољена", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "Више нисте међу саиграчима који воде овај разговор", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "откуцај своју поруку..", + "LABEL_START_NW_CONV": "Нови разговор", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Изаберите тему", + "LABEL_COMPLETE_FORM": "Попуните образац да бисте започели разговор са следећим доступним агентом.", + "LABEL_FIELD_NAME": "Име", + "LABEL_ERROR_FIELD_NAME": "Обавезно поље (минимум 5 знакова).", + "LABEL_FIELD_EMAIL": "Емаил", + "LABEL_ERROR_FIELD_EMAIL": "Унесите исправну е-маил адресу.", + "LABEL_ERROR_FIELD_REQUIRED": "Обавезно поље", + "LABEL_WRITING": "пише...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Одсутан", + "AGENT_AVAILABLE": " Онлајн", + "GUEST_LABEL": "Гост", + "ALL_AGENTS_OFFLINE_LABEL": "Сви оператери су тренутно ван мреже", + "LABEL_LOADING": "Учитавање...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Кликните овде и почните да ћаскате са нама!", + "CUSTOMER_SATISFACTION": "Задовољство купаца", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Преузмите транскрипт", + "BACK": "Назад", + "CONTINUE": "Continue", + "YOUR_RATING": "ваша оцена", + "WRITE_YOUR_OPINION": "Напишите своје мишљење ... (опционо)", + "SUBMIT": "прихвати", + "THANK_YOU_FOR_YOUR_EVALUATION": "Хвала вам на оцени", + "YOUR_RATING_HAS_BEEN_RECEIVED": "ваша оцена је примљена", + "ALERT_LEAVE_CHAT": "Да ли желите да напустите ћаскање?", + "YES": "да", + "NO": "Не", + "BUTTON_CLOSE_TO_ICON": "Минимизирајте ћаскање", + "BUTTON_EDIT_PROFILE": "Ажурирање профил", + "RATE_CHAT": "Оцените ћаскање", + "WELLCOME_TITLE": "Здраво, добродошли у Тиледеск 👋", + "WELLCOME_MSG": "Како можемо помоћи?", + "OPTIONS": "Опције", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Близу", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Ваши разговори", + "YOU": "ти", + "SHOW_ALL_CONV": "Покажи све", + "START_A_CONVERSATION": "Започните разговор", + "NO_CONVERSATION": "Нема разговора", + "SEE_PREVIOUS": "види претходну", + "WAITING_TIME_FOUND": "Тим обично одговара у $reply_time", + "WAITING_TIME_NOT_FOUND": "Тим ће одговорити у најкраћем могућем року", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "ти", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Ћаскање је поново отворено", + "INFO_SUPPORT_CHAT_CLOSED": "Ћаскање је затворено", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Име и презиме", + "LABEL_PRECHAT_USER_EMAIL": "Емаил", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Погрешна емаил адреса", + "LABEL_PRECHAT_USER_PHONE": "Телефон", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Телефон је обавезан", + "LABEL_PRECHAT_FIRST_MESSAGE": "Ваша порука за тим за подршку", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Пре него што наставите у разговору, прихватите наше Услове и Политику приватности", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "Слажем се", + "PRECHAT_REQUIRED_ERROR": "Поље је обавезно", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "послао прилог", + "SENT_AN_IMAGE": "послао слику", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Serbo-Croatian b/Serbo-Croatian new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Serbo-Croatian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Slovak b/Slovak new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Slovak @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Slovenian b/Slovenian new file mode 100644 index 000000000000..bce9224a911a --- /dev/null +++ b/Slovenian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Spremeni jezik nadzorne plošče", + "ThisIsTheRealTimeConversationsMonitoringPanel": "To je plošča za spremljanje pogovorov v realnem času. Za upravljanje pogovorov uporabite", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Spanish b/Spanish new file mode 100644 index 000000000000..6fb7e303a208 --- /dev/null +++ b/Spanish @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Cambiar el idioma del tablero", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Compañeros de equipo y grupos", + "UsersAndGroupsInitials": "C&G", + "RoutingAndDeptsInitials": "E&D", + "RoutingAndDepts": "Enrutamiento y departamentos", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "compañero", + "Teammates": "compañeros", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "C", + "ProjectSettings_Initials": "CP", + "ProjectSettings": "Configuración del proyecto", + "Groups": "Grupos", + "Name": "Nombre", + "Available": "disponible", + "Unavailable": "indisponible", + "Visitors": "Visitantes", + "Requests": "Conversaciones", + "Request": "Conversación", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Historial", + "Settings": "Ajustes", + "ViewOption": "View options", + "Notification": "Notificaciones", + "Departments": "Departamentos", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Recursos", + "Hours": "Horas Operativas", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Nombre", + "LastName": "Apellido", + "iAgree": "Estoy de acuerdo", + "IAccept": "I accept", + "TermsAndConditions": "Términos y condiciones", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "y", + "SignUp": "Regístrate", + "AlreadyHaveAnAccount": "¿Ya tienes una cuenta?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "¿Aún no tienes una cuenta?", + "Dont": "No", + "HaveAnAccountYet": "¿Ya tienes una cuenta?", + "QuickTipsAssigned": "Los chats asignados ayudan a mantener una distribución uniforme de la carga de trabajo, especialmente para equipos más grandes.", + "QuickTipsPooled_1": "Los chats no serán asignados a los agentes automáticamente, sino que tendrán que obtener manualmente los chats de los no asignados.", + "QuickTipsPooled_2": "Los chats combinados dan a los agentes una mayor autonomía, permitiéndoles trabajar a su propio ritmo.", + "QuickTipsBot": "Selecciona un bot que responda automáticamente.", + "GroupsQuickTips1": "Utilice grupos para organizar equipos de soporte.", + "GroupsQuickTips2": "Puedes agrupar compañeros de equipo basados en habilidades y asignar grupos de compañeros a tus departamentos.", + "ForgotYourPassword": "Olvidaste tu contraseña", + "ClickHere": "Haz clic aquí", + "PswResetEmailSent": "Correo de restablecimiento de contraseña enviado", + "YouWillReceiveAnEmail": "Recibirás un correo electrónico con un enlace para restablecer tu contraseña.", + "ToRequestAPswReseTEmail": "Para solicitar un correo electrónico de restablecimiento de contraseña, por favor introduce tu dirección de correo electrónico de cuenta", + "RequestNewPsw": "Solicitar nueva contraseña", + "BackToLogin": "Atrás para iniciar sesión", + "First Name is required.": "El nombre es obligatorio", + "Email is required.": "Se requiere correo electrónico.", + "Email must be a valid email": "El correo electrónico debe ser un email válido", + "Email is required. Email must be a valid email": "Correo electrónico requerido. Correo electrónico debe ser un email válido", + "Password is required.": "Se requiere contraseña", + "Password cannot be more than 25 characters long.": "La contraseña no puede tener más de 25 caracteres", + "Password must be at least 6 characters long.": "La contraseña debe tener al menos 6 caracteres", + "Please accept Terms and Conditions and Privacy Policy": "Por favor, acepte los términos y condiciones y la política de privacidad", + "ConfirmPsw": "Confirmar contraseña", + "PswNotMatch": "La contraseña no coincide", + "ResetPsw": "Restablecer contraseña", + "YourPswHasBeenChanged": "Su contraseña ha sido cambiada", + "GoToLogin": "Ir a Iniciar sesión", + "GoToYourProjects": "Ir a tus proyectos", + "InvalidPswResetKey": "Clave de restablecimiento de contraseña inválida", + "QuickTips": "Consejos rápidos", + "Error": "Error", + "Updated": "Actualizado", + "TotalActive": "Activas totales", + "Active": "Activas", + "Served": "Asignado", + "Unserved": "Sin asignar", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversaciones para el agente", + "RequestsForDept": "Conversaciones para el departamento", + "NumberOfRequestsLast7Days": "Número de conversaciones en los últimos 7 días", + "NumberOfRequests": "Número de conversaciones", + "LastMonth": "Último mes", + "Contacts": "Contactos", + "Contact": "Contacto", + "ContactId": "Id de contacto", + "ContactEmail": "Email de contacto", + "Created": "Creada", + "By": "por", + "CreatedBy": "Creada por", + "NoContact": "Sin contacto", + "SearchYourContacts": "Buscar tus contactos", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Buscar por email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Borrar búsqueda", + "ViewDetails": "Ver detalles", + "ViewContactRequests": "Ver conversaciones", + "ContactDetails": "Datos de contacto", + "Department": "Departamento", + "SelectADepartment": "Seleccione un departamento", + "DepartmentId": "Id del departamento", + "ProjectId": "Id del proyecto", + "ServedBy": "Asignado a", + "SentThe": "enviado el", + "ToTheDepartment": "al departamento", + "Cancel": "Cancelar", + "SessionExipired": "Sesión caducada", + "YourSessionHasExpired": "Su sesión ha expirado.", + "YouWillBeRedirectToLoginPage": "Serás redirigido a la página de inicio de sesión", + "RequestsForDepartment": "Conversaciones para el departamento", + "SwitchTo": "cambiar a", + "AllAgentsRequests": "Todas las conversaciones de agentes", + "YourRequests": "Tus conversaciones", + "Primary": "Color principal", + "PrimarySubtitle": "Utilizado como color de fondo para resaltar áreas y botones", + "Secondary": "Color secundario", + "SecondarySubtitle": "Aplicado al texto de los botones y otros elementos delante de un fondo de color primario", + "MinutesAgo": "hace minutos", + "WidgetAlignmentOnYourWebsite": "Alineación de Widget en su sitio web:", + "BottomRight": "Botón derecho", + "BottomLeft": "Abajo a la izquierda", + "WidgetColors": "Colores de widgets", + "Colors": "Colores", + "CustomizeTheWidgetColors": "Personalizar los colores del widget, logotipo, mensajes de bienvenida y alineación", + "ChooseYourWidgetColors": "¡Elige los colores de tu widget, logotipo, mensajes y más!", + "Change": "Cambiar", + "Customize": "Personalizar", + "View": "Ver", + "AdvancedWidgetConfigurations": "Configuraciones avanzadas de widget", + "YourConversations": "Tus conversaciones", + "NewConversation": "Nueva conversación", + "WidgetAppearance": "Apariencia del Widget", + "OnlineMessage": "Mensaje en línea", + "OfflineMessage": "Mensaje sin conexión", + "OfficeClosedMessage": "Mensaje de oficinas cerradas", + "EnterTheURL": "Introduzca la URL de su logotipo", + "YourLogoURL": "URL de tu logo", + "displayLogo": "Mostrar logo", + "LogoImageNotFound": "Imagen del logo no encontrada", + "WelcomeMessage": "Mensaje de bienvenida", + "SayHello": "Di hola a tus visitantes cuando abren el chat", + "TeamIntro": "Introducción al equipo", + "IntroduceYourTeam": "Introducir tu equipo y decir cómo puedes ayudar a tu cliente", + "EditContact": "Editar contacto", + "UpdateContact": "Actualizar contacto", + "EnterValidEmail": "Introduzca una dirección de correo válida", + "AreYouSure": "¿Estás seguro", + "YouAreAboutToDeleteTheContact": "Estás a punto de eliminar el contacto", + "DeleteContact": "Eliminar contacto", + "Attributes": "Atributos", + "UserEmail": "Email de usuario", + "ExportToCSV": "Exportar a CSV", + "Actions": "Acciones", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Propietario", + "admin": "Administrador", + "agent": "Agente", + "Greetings": "Saludos", + "Callout": "Callout", + "openUserProfile": "Establece tu imagen de perfil", + "openUserProfileDesc": "Incluye una foto de perfil aumenta la credibilidad de tu perfil y es una de las primeras impresiones que haces a los visitantes", + "openWidget": "Instalar y dar estilo al widget", + "openWidgetDesc": "Puedes personalizar fácilmente el estilo del widget para adaptarse a tu marca. Puedes añadir tu propio logotipo, elegir los colores y más", + "openChat": "Abrir el chat", + "openChatDesc": "Abre el Live Chat desde el que puedes administrar y responder a conversaciones", + "ChangeAvailabilitySuccessNoticationMsg": "Estado actualizado correctamente", + "ChangeAvailabilityErrorNoticationMsg": "Se ha producido un error al actualizar el estado", + "RemoveProjectUserSuccessNoticationMsg": "Compañero de equipo eliminado correctamente", + "RemoveProjectUserErrorNoticationMsg": "Se ha producido un error al eliminar el compañero", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contacto actualizado correctamente", + "EditContactErrorNoticationMsg": "Se ha producido un error al actualizar el contacto", + "DeleteLeadSuccessNoticationMsg": "Contacto eliminado correctamente", + "DeleteLeadErrorNoticationMsg": "Se ha producido un error al eliminar el contacto", + "CreateFaqSuccessNoticationMsg": "Respuesta creada con éxito", + "CreateFaqErrorNoticationMsg": "Se ha producido un error al crear la respuesta", + "UpdateFaqSuccessNoticationMsg": "Respuesta actualizada correctamente", + "UpdateFaqErrorNoticationMsg": "Se ha producido un error al actualizar la respuesta", + "TrashBotSuccessNoticationMsg": "Bot eliminado correctamente", + "TrashBotErrorNoticationMsg": "Se ha producido un error al eliminar el bot", + "UpdateBotError": "Se ha producido un error al actualizar el bot", + "Not a valid JSON file.": "No es un archivo JSON válido", + "UpdateBotSuccess": " bot actualizado correctamente", + "ArchivingRequestErrorNoticationMsg": "Se ha producido un error al archivar la conversación", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversación con id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " ha sido movido a Historial", + "CreatedGroupSuccessMsg": "Grupo creado correctamente", + "CreatedGroupErrorMsg": "Se ha producido un error al crear el grupo", + "UpdateGroupSuccessNoticationMsg": "Grupo actualizado correctamente", + "UpdateGroupErrorNoticationMsg": "Se ha producido un error al actualizar el grupo", + "RemoveGroupMemberSuccessNoticationMsg": "Miembro eliminado correctamente", + "RemoveGroupMemberErrorNoticationMsg": "Se ha producido un error al eliminar el miembro", + "UpdateWidgetProjectSuccessNoticationMsg": "Estilo del widget del chat actualizado", + "UpdateDeptGreetingsSuccessNoticationMsg": "Sus cambios han sido guardados", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Se ha guardado el mensaje en línea", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Se ha guardado el mensaje sin conexión", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Mensaje de oficina cerrado ha sido guardado", + "FaqUpdatedSuccessfullyMsg": "FAQ actualizado con éxito", + "FaqUpdatedErrorMsg": "Se ha producido un error al actualizar las FAQ", + "SubscriptionSuccessfullyCanceled": "Suscripción cancelada con éxito", + "AnErrorOccurredWhileCancellingSubscription": "Se ha producido un error al cancelar la suscripción", + "Login": "Ingresar", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Iniciar sesión en", + "SignIn": "Iniciar sesión", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Si desea iniciar sesión en la versión anterior", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Configuremos tu", + "Chat": "Chatear", + "download": "descargar", + "examplecsv": "ejemplo.csv", + "NeedHelpWriteTo": "¿Necesitas ayuda? Escribe en", + "WaitingTimeAverage": "Tiempo promedio de espera", + "hours": " horas, ", + "minutes": " minutos, ", + "mins": "mins", + "seconds": " segundos", + "ViewProfile": "Ver perfil", + "GettingStartedWith": "Empezando con", + "HereIsAListOfPagesAndLinks": "Esta es una lista de páginas que recomendamos revisar antes de empezar a tener conversaciones", + "OpenTheChatToHandleTheIncomingRequests": "Abrir el chat para manejar las conversaciones entrantes", + "GetTheMobileApp": "Obtén la aplicación móvil", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Mantener el apoyo en marcha cuando los agentes estén en movimiento", + "GettingStartedForAdmin": "Empezando para el administrador", + "GettingStartedForAgents": "Empezando para los agentes", + "DeveloperDocs": "Documentos del desarrollador", + "InstallWithGoogleTagManager": "Instalar con Google Tag Manager", + "Activities": "Actividades", + "Activity": "Actividad", + "NoActivities": "Sin actividades", + "LatestActivities": "Últimas actividades", + "HasChanged": "ha cambiado", + "HisStatus": "su estado", + "Status": "Estado", + "TheAvailabilityStatusOf": "el estado de disponibilidad de", + "AvailabilityStatus": "estado de disponibilidad", + "TheRoleOf": "el rol de", + "Into": "en", + "HasRemoved": "ha eliminado", + "FromTheProject": "del proyecto", + "HasInvited": "ha invitado", + "ToTakeOnTheRoleOf": "para asumir el papel de", + "PendingInvitation": "invitación pendiente", + "PendingInvitations": "invitaciones pendientes", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Aquí la documentación sobre la autenticación de visitantes", + "SortByDate": "ordenar por fecha", + "SelectActivities": "Seleccionar actividades", + "AllActivities": "Todas las actividades", + "NewRequest": "Nueva conversación", + "_served": "asignado", + "_unserved": "sin asignar", + "AssignedTo": "asignado a", + "UpgradeNow": "Actualizar ahora", + "Plan": "Plano", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Mejorar", + "TrialExpired": "prueba caducó", + "Train": "Entrenar", + "Search": "Buscar", + "AddTheAboveQuestionToAnExistingFAQ": "Añadir la pregunta anterior a un FAQ existente", + "Answers": "Respuestas", + "Questions": "Preguntas", + "NoGoodMatchFound": "No hay buenas coincidencias", + "AddAnotherAnswerToTheCurrentQuestion": "Añadir otra respuesta a la pregunta actual", + "AddAnswerToTheCurrentQuestion": "Añadir respuesta a la pregunta actual", + "AddAnswer": "Añadir respuesta", + "Answer": "Añadir otra respuesta a la pregunta anterior", + "Add": "Añadir", + "AnswerSuccessfullyAdded": "Respuesta añadida correctamente", + "Inspect": "Inspeccionar", + "StartOver": "Empezar de nuevo", + "Hi": "Hi", + "StartToTestTheBot": "empezar a probar el bot", + "TestingTheBotsIsAnImportantPart": "La prueba de los bots es una parte importante de un proceso iterativo para mejorar la precisión de las respuestas que se devuelven.", + "EnterAQuestionInTheTextBox": "Introduzca una pregunta en el cuadro de texto y haga clic en el botón Enviar.", + "TheBestMatchedAnswerFromTheBotIsReturned": "La respuesta más ajustada del bot se devuelve como la respuesta.", + "SelectInspectForMoreDetailsOnThatResponse": "Seleccione Inspeccionar para obtener más detalles sobre esa respuesta.", + "TheTrainBotSlideOutPanelAppears": " El panel de deslizamiento del bot de tren aparece.", + "YouCanAddANewAnswer": "Puedes añadir una nueva respuesta si alguna de las respuestas existentes que coincidieron son incorrectas o la respuesta no existe en el bot (no se ha encontrado una buena coincidencia).", + "EnterTheNewAnswerToCurrentQuestion": "Introduzca la nueva respuesta a la pregunta actual en el cuadro de texto del panel del bot Train y pulse Añadir respuesta para añadirla.", + "TypeAddYourQuestionHere": "Escribe/Añade tus preguntas aquí separadas con una nueva línea", + "SearchForAnswersInBots": "Buscar respuestas en los robots", + "AnswersFound": "Respuestas encontradas", + "FoundIn": "encontrado en", + "ToThisAnswer": "a esta respuesta", + "At": "en", + "at": "en", + "CurrentAnswers": "Respuestas actuales", + "NewAnswer": "Nueva respuesta", + "UploadAnswersFromCsv": "Subir respuestas desde CSV", + "UploadFromCsv": "Subir desde CSV", + "ExportAnswersToCsv": "Exportar respuestas a CSV", + "ExportToCsv": "Exportar a CSV", + "Close": "Cerrar", + "Period": "Período", + "SubscriptionCreated": "Suscripción creada", + "SubscriptionRenewed": "Suscripción renovada", + "ForThePlan": "para el plan", + "Invoice": "Factura", + "Event": "Evento", + "ViewInvoice": "Ver factura", + "DownloadInvoice": "Descargar factura", + "CancelSubscription": "Cancelar suscripción", + "DoYouReallyWantToCancelYourSubscription": "¿Realmente desea cancelar su suscripción?", + "OnceYouCancelTheSubscription": "Una vez que canceles la suscripción, tu cuenta se reducirá a Gratis y no podrás acceder a nuestras funciones de {{projectprofile}}", + "YouCurrentlyAreUsing": "Actualmente estás usando", + "Of": "de", + "ActiveOperatorSeatsInThe": "asientos activos en el", + "GetMore": "Obtener más", + "AvailableWithTheProPlan": "Disponible con el plan Pro o el plan Enterprise", + "BoostCustomerEngagementThroughTriggers": "Aumentar el compromiso del cliente a través de los activadores. Enviar el mensaje adecuado en el momento adecuado a las personas adecuadas.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "¡Mejora tu cuenta para rastrear lo que están haciendo los agentes!", + "UpgradeYourAccount": "Mejora tu cuenta", + "Includes": "incluye", + "EverythingIn": "todo en", + "Unlimited": "Ilimitado", + "AgentsGroups": "Grupos de agentes", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "por asiento", + "PerMonth": "por mes", + "PerYear": "por año", + "GetProPlan": "Obtener Plan Pro", + "ContactUs": " Contáctenos", + "OurMostComprehensivePlan": "Nuestro plan más completo, con características avanzadas y soporte dedicado", + "ProPlan": "Pro plan", + "OrderDetails": "Detalles del pedido", + "SubscriptionPeriod": "Período de suscripción", + "Total": "Total", + "PayWithACard": "Pagar con una tarjeta", + "DataExportIsAvailableWithTheProPlan": "La exportación de datos está disponible con el Plan Pro o el plan Enterprise", + "UpdateYourAccounToGetThisFeature": "Actualiza tu cuenta para obtener esta característica", + "UnlimitedChatHistory": "Historial de chat ilimitado", + "DataExport": "Exportar datos", + "PostChatSurveys": "Encuestas post-chat", + "WidgetUnbranding": "Widget sin marca", + "DedicatedAccountManager": "Gestor de cuentas dedicado", + "Training": "Entrenamiento", + "SoftwareEngineerSupport": "Soporte de ingeniero de software", + "AdvancedAnalytics": "Analíticas avanzadas", + "SubscriptionStartDate": "Fecha de inicio de la suscripción", + "CurrentInvoiceStartDate": "Fecha de inicio de la factura actual", + "CurrentInvoiceEndDate": "Fecha de fin de la factura actual", + "NumberOfAgentSeats": "Número de asientos", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "asientos", + "YourCurrentPlan": "Tu plan actual", + "NextRenew": "Próxima renovación", + "Today": "hoy", + "In": "en", + "SubscriptionStatus": "Estado de la suscripción", + "day": "día", + "month": "mes", + "year": "año", + "PaymentDate": "Fecha de pago", + "to": "a", + "AddProject": "Añadir un proyecto", + "CreateAProject": "Crear un proyecto", + "StartByEnteringTheNameOf": "Comenzar introduciendo el nombre de", + "YourSite": "su sitio web", + "EnterTheSiteName": "Introduzca el nombre del sitio", + "SiteName": "Nombre del sitio", + "TheSiteNameIsRequested": "El nombre del sitio es solicitado", + "InstallTiledesk": "Instalar widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chatea con nosotros", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chatear con", + "IfYouAreInterested": "¿Está interesado?", + "Processing": "Procesando...", + "ProcessingNoDot": "Procesando", + "RecentProjects": "Proyectos recientes", + "OtherProjects": "Otros proyectos", + "Copied": "Copiado", + "TestWidget": "Widget de prueba", + "WidgetLiveTest": "Prueba en vivo del widget", + "PresetColorCombinations": "Combinaciones de color predefinidas", + "TestWidgetAllowYou": "El widget de prueba le permite simular visitantes, compartir su widget y verificar su configuración de diseño", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "Has sido invitado por", + "ToJoinTheProject": "para unirte al proyecto", + "AndTakeOnTheRoleOf": "y asumir el papel de", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "La invitación que está utilizando ya no es válida ", + "ImANewUser": "Soy un nuevo compañero", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Después de registrarte podrás unirte", + "FromTheRecentPojectPage": "de la página Proyectos recientes", + "IAlreadyHaveAnAccount": "Ya tengo una cuenta", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Ya has invitado a este compañero (ver las invitaciones pendientes)", + "Awesome": "Increíble", + "YourPaymentIsSuccessfullyDone": "Su pago se ha realizado correctamente", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Por favor, comprueba tu correo electrónico, recibirás un recibo", + "HavingTrouble": "Tener problemas", + "ContinueToHomepage": "Continuar a la página de inicio", + "General": "General", + "NoPayments": "Sin pagos", + "Agent": "Agente", + "Agents": "Agentes", + "WhatYoureMissing": "Lo que te falta", + "OnceYourTrialHasEndedYouWillMissing": "Una vez que tu prueba haya terminado, te faltará", + "On": "en", + "InstallNow": "Instalar ahora", + "AssigneeAgent": "Agente cesionario", + "Assignee": "Cesionario", + "WidgetTranslations": "Traducciones de Widget", + "Translations": "Translations", + "Multilanguage": "Multilingüe", + "TranslateOrEditWidgetPhrases": "Traducir o editar todas las frases que aparecen en el widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "Si quieres añadir un idioma o editar todas las frases que aparecen en el widget", + "English": "Inglés", + "Italian": "Italiano", + "German": "Alemán", + "en": "Inglés", + "it": "Italiano", + "de": "Alemán", + "es": "Español", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Elija un idioma", + "Delete": "Eliminar", + "NoUnservedRequests": "No hay conversaciones sin asignar", + "NoServedRequests": "No hay conversaciones asignadas", + "NoRequests": "Sin conversación", + "MultiLanguagePreview": "Cambiar idioma de vista previa", + "RequiredField": "Campo requerido", + "Text": "Texto", + "Alignment": "Alineación", + "UserRole": "Rol de usuario", + "BotType": "Tipo de bot", + "Language": "Idioma", + "ReassignToDept": "Reasignar al departamento", + "AddTranslation": "Añadir traducción", + "Completed": "Completado", + "TranslationDeleted": "Traducción al {{language_name}} eliminada", + "BotIntegration": "Integración de bots", + "ChooseBotType": "Elegir tipo de bot", + "CreateA": "Crear un bot {{ bottype }}", + "CreateAN": "Crear un bot {{ bottype }}", + "ServiceAccountPrivateKeyFile": "Archivo de clave privada de la cuenta de servicio", + "DragAFileHereOr": "Arrastra tu archivo de credenciales .json aquí o", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "navegar", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "subir", + "CreateAnswers": "Crear respuestas", + "CreateAFreeAccount": "Crear una cuenta gratuita", + "CreateTicket": "Crear ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Asunto", + "DefaultBotLanguageInDialogflow": "Idioma del bot predeterminado en Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Nuestro chatbot nativo, fácil y poderoso NLP (Procesamiento natural del lenguaje)", + "ResolutionBotDescription": "Automatiza las respuestas a tus preguntas comunes para resoluciones instantáneas y clientes más felices", + "UseDialogflowToTrainYourBot...": "Usa Dialogflow para entrenar a tu bot con nuestra integración nativa e innovadora de Dialogflow", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Empezar Tutorial", + "AnIdentityBotRepresents": "Un bot de identidad representa un perfil virtual utilizado para los mensajes automáticos enviados por el sistema (por ejemplo, el envío de mensajes en disparadores)", + "DialogflowKnowledgeBaseID": "ID de base de conocimiento de Dialogflow", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Rellene el campo sólo si desea utilizar el", + "DialogflowKnowledgeBaseFeature": "Función de base de conocimientos de Dialogflow", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Aquí está el tutorial.", + "FiletypeNotSupported": "tipo de archivo no soportado", + "ChatLimit": "Límite de chat", + "SuccessfullyUpdated": "Actualizado correctamente", + "AnErrorOccurredWhileUpdating": "Se ha producido un error al actualizar", + "NotificationNothingToSave": "Nada que guardar", + "GoToRequest": "Ir a la conversación", + "Busy": "ocupado", + "Company": "Empresa", + "Address": "Dirección", + "StreetAddress": "Dirección de calle", + "Street": "Street", + "City": "Ciudad", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "País", + "PhoneNumber": "Número de teléfono", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Fecha de inicio", + "ExtremeMeasures": "Medidas extremas", + "DeleteAccount": "Eliminar cuenta", + "AreYouSureYouWantDeleteYourAccount": "¿Está seguro que desea eliminar su cuenta", + "AllProjectWillBeDeleted": "Todos los proyecto(s) ({{projects_length}}) creados en esta cuenta serán eliminados", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancelar cualquier suscripción activa antes de continuar", + "YesDeleteMyAccount": "Sí, eliminar mi cuenta", + "OperatingSystem": "Sistema operativo", + "ThisGroupHasNoMembers": "Este grupo no tiene miembros", + "Description": "Descripción", + "more": "más", + "SeeAll": "Ver todos", + "AllDepts": "Todos los departamentos", + "All": "Todos", + "Save": "Guardar", + "Update": "Actualizar", + "Warning": "¡Atención!", + "CreationDate": "Fecha de creación", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Las respuestas enlatadas son mensajes prefabricados que puede recordar fácilmente durante el chat.", + "1B": "Para usarlo teclee “/” (barra delantera) y siga con una palabra o con las primeras letras de cualquier palabra que se incluya en el título de respuesta enlatada.", + "1C": "De la lista devuelta de respuestas guardadas, seleccione la respuesta que desea usar.", + "2": "Si a menudo responde a las mismas preguntas del cliente, considere guardar esas respuestas como respuestas enlatadas.", + "3": "Con respuestas enlatadas, lo escribes una vez, guárdelo y reúsalo en chats cuando lo necesites.", + "4": "También puedes crear una experiencia más atractiva para tus clientes utilizando la personalización en tu mensaje:", + "5": "1) Al editar un mensaje, puede insertar un campo de personalización seleccionando primero el área en la que desea crear el campo.", + "6": "2) A continuación, haga clic en el botón AÑADIR PERSONALIZACIÓN ", + "7": "3) Al hacer clic en el botón AÑADIR PERSONALIZACIÓN le proporcionará una lista donde podrá seleccionar el valor de personalización que desea añadir a su mensaje." + }, + "CR": "RP", + "CannedResponses": "Respuestas predefinidas", + "AddResponses": "Crear respuesta", + "EditResponses": "Editar respuesta", + "Responses": "Respuestas", + "YouHaveNotAddedAnyCannedResponses": "No has añadido ninguna respuesta enlatada", + "Title": "Título", + "Message": "Mensaje", + "AddCustomization": "Añadir personalización", + "SelectACustomizationToAddToYourMessage": "Seleccione un valor de personalización para agregar al mensaje", + "recipient_name_desc": "El nombre de la persona a la que responda el agente será añadido al mensaje.", + "recipient_lastname_desc": "El apellido de la persona a la que responda el agente será añadido al mensaje.", + "recipient_email_desc": "El correo electrónico de la persona a la que responda el agente será añadido al mensaje.", + "recipient_website_desc": "El sitio web de la persona a la que responda el agente será añadido al mensaje.", + "agent_name_desc": "El nombre del agente que está respondiendo será añadido al mensaje.", + "First_name_of_recipient": "Nombre del destinatario", + "Email_of_recipient": "Email del destinatario", + "Website_of_recipient": "Sitio web del destinatario", + "First_name_of_agent": "Nombre del agente", + "EnterCannedResponseTitle": "Introduzca el título de la respuesta predefinida", + "WriteMsgToSendToYourVisitors": "Escribe un mensaje de respuesta enlatado para enviar a tus visitantes", + "PleaseFillOutThisField": "Por favor, rellene este campo", + "NotificationMsgs": { + "DeleteCannedResError": "Se ha producido un error al eliminar la respuesta", + "DeleteCannedResSuccess": "Respuesta eliminada correctamente", + "CreateCannedResSuccess": "Respuesta creada correctamente", + "CreateCannedResError": "Se ha producido un error al crear la respuesta", + "UpdateCannedResSuccess": "Respuesta actualizada correctamente", + "UpdateCannedResError": "Se ha producido un error al actualizar la respuesta" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Asientos", + "UpgradePlan": "Actualizar plan", + "UpgradeYourPlan": "Mejorar su plan", + "Your": "Tu", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "caducará en", + "Days": "días", + "Tomorrow": "mañana", + "HasExpired": "ha caducado", + "YourSubscriptionIsActive": "Tu suscripción está activa", + "ThePlanIsActive": "El plan está activo", + "ThePlanHasExpired": "El plan ha caducado", + "AddMoreOperators": "Añadir más asientos", + "ContactUs": "Contáctenos", + "PlanChange": "Cambio de plan", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contáctenos a través del chat y díganos cuántos asientos quieres añadir al proyecto", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contáctenos por correo electrónico y díganos cuántos asientos desea añadir al proyecto", + "TheNumberOfOperatorSeatsCannotBeLess": "El número de plazas no puede ser menor que el número de compañeros en tu proyecto", + "SubscriptionExpired": "Suscripción expirada", + "BillingProblem": "Problema de facturación", + "SubscriptionPaymentProblem": "Problema de pago de suscripción", + "WeWereUnableToAutomaticallyRenewYourSubscription": "No hemos podido renovar automáticamente tu suscripción", + "PleaseChatWithUs": "Por favor, chatea con nosotros", + "PleaseContactUs": "Por favor contáctenos", + "ToUpdateYourPaymentInformation": "para actualizar tu información de pago", + "YourSubscriptionToThe": "Tu suscripción para el", + "HasExpiredOn": "ha caducado el", + "DowngradeTo": "Bajar a Gratis", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Actualmente está utilizando todos los asientos", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contáctanos vía chat para actualizar tu plan de precios", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contáctenos por correo electrónico para actualizar su plan de precios", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Sin pagos", + "ToEnableAllFeatures": "para activar todas las características", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-enviar transcripción por correo electrónico no está disponible en su plan actual" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Actualización de compañero", + "AgentDeletion": "Eliminación de compañeros", + "AgentInvitation": "Invitación de compañero", + "NewRequest": "Nueva conversación", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Perfil", + "UploadImage": "Subir imagen", + "Name": "Nombre", + "Lastname": "Apellido", + "UserId": "Id de Usuario", + "UpdateProfile": "Actualizar perfil", + "FaqKbId": "Id", + "FaqKbRemoteId": "Id remoto", + "FaqKbCreatedAt": "Creado el", + "Processing": "Procesando...", + "Completed": "Completado", + "UserSuccessfullyUpdated": "Perfil actualizado correctamente", + "AnErrorHasOccurred": "Se ha producido un error al actualizar tu perfil", + "Continue": "Continuar", + "ChangePsw": "Cambiar contraseña", + "PendingEmailVerification": "Verificación de correo electrónico pendiente", + "YourAccountIsPending": "Tu cuenta está pendiente de verificación por correo electrónico.", + "ClickHereToResend": "Haz clic aquí para reenviar email de verificación", + "BotHasBeenRemoved": "este bot ha sido eliminado", + "YourDetails": "Tus detalles", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Tamaño de imagen preferido 128x128 px - Formato de imagen: .jpeg o .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Cambiar contraseña", + "CurrentPsw": "Contraseña actual", + "NewPsw": "Nueva contraseña", + "Confirm": "Confirmar", + "ConfirmNewPsw": "Confirmar nueva contraseña", + "PasswordSuccessfullyChanged": "Contraseña cambiada correctamente", + "CurrentPasswordIsInvalid": "La contraseña actual no es válida", + "AnErrorHasOccurred": "Ha ocurrido un error", + "PasswordMustBe": "La contraseña debe tener al menos 6 caracteres." + }, + "NotificationSettings": { + "AssignedConversations": "Conversaciones asignadas", + "AssignedConversationsSubtitle": "Recibe un correo electrónico cuando se te ha asignado una nueva conversación.", + "UnassignedConversations": "Conversaciones sin asignar", + "UnassignedConversationsSubtitle": "Recibir un correo electrónico cuando una conversación no está asignada.", + "NotificationMsgs": { + "UpdateSuccess": "Preferencias actualizadas", + "UpdateError": "Se ha producido un error al actualizar las preferencias" + } + }, + "NavBar": { + "ViewAllProjects": "Ver todos los proyectos", + "UserProfile": "VER PROFILE", + "RunChatInAStandAloneTab": "Ejecutar chat en una pestaña independiente", + "PendingVerification": "Verificación de correo electrónico pendiente", + "WhenPendingEmailVerification": "Cuando está pendiente de verificación por correo electrónico, algunas características del sistema, como las notificaciones por correo electrónico, están deshabilitadas", + "SomeSystemAreDisabled": "algunas características del sistema, como notificaciones por correo electrónico, están desactivadas", + "AreYouSureYouWantToLogOut": "¿Estás seguro de que quieres cerrar sesión?", + "NoteThatThisWillNotChangeYourAvailability": "Tenga en cuenta que esto no cambiará el estado de su disponibilidad.", + "AttentionIfYouDoNotWantToReceiveRequests": "Atención, si no quieres recibir conversaciones, cambia tu estado a no disponible antes de cerrar sesión", + "AttentionYouAreAvailable": "Atención, está disponible en", + "Projects": "proyectos", + "Project": "proyecto", + "IfYouDoNotWantToReceiveRequests": "Si no quieres recibir conversaciones, cambia tu estado a no disponible antes de cerrar sesión", + "OpenTheChat": "¡Abre el chat para activar las notificaciones!", + "ToManageTheMessages": "para administrar los mensajes y activar las notificaciones push", + "OpenTheChatToActivateNotifications": "Abrir el chat para administrar los mensajes y activar las notificaciones push", + "ClickHere": "Haz clic aquí", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Cerrar sesión" + }, + "SideBar": { + "ViewAllProjects": "Ver todos los proyectos", + "UserProfile": "VER PROFILE", + "UserProfile2": "VER TU PROFIL" + }, + "ProjectsPage": { + "Welcome": "Bienvenida", + "BuildYourCustomer_1": "Construye tu soporte al cliente con robots inteligentes", + "BuildYourCustomer_2": "y una plataforma multicanal.", + "AddProject": "Añadir proyecto", + "ModalAddAProject": "Añadir un proyecto", + "ModalAddAProjectLabel": "Introduzca el nombre de su proyecto, por ejemplo el nombre de su sitio", + "ModalMustBeAtLeast": "Debe tener al menos 4 caracteres de longitud", + "ModalPlaceHolder": "Nombre del proyecto", + "ModalCreateProjectBtn": "Crear proyecto", + "UserProfile": "VER PROFILE", + "modalCreateProject": "Crear proyecto", + "Processing": "Procesando...", + "Completed": "Completado", + "YourNewProjectIsReady": "Su nuevo proyecto está listo", + "YourNewProject": "Su nuevo proyecto", + "IsReady": "está listo", + "Continue": "Continuar" + }, + "ProjectEditPage": { + "YourProject": "Tu proyecto", + "YourPlan": "Tu plan", + "ProjectName": "Nombre del proyecto", + "ProjectId": "Id del proyecto", + "TranscriptByEmail": "Enviar automáticamente la transcripción por correo electrónico", + "AutoSendTranscriptByEmail": "Al final de cada chat, envía automáticamente la transcripción por correo electrónico al solicitante", + "AutoSend": "Autoenviar", + "Generate": "Generar", + "UpdateProject": "Actualizar proyecto", + "Update": "Actualizar", + "Copy": "Copiar", + "DeleteProject": "Eliminar proyecto", + "TheProjectWillBeDeleted": "Se eliminará el proyecto", + "TheProject": "El proyecto", + "WillBeDeleted": "será eliminado", + "ToDeleteTheProject": "Para eliminar el proyecto, introduzca el ID del proyecto", + "VisitorAuthentication": "Autenticación de visitante", + "Webhook": "Webhook", + "ManageWebhook": "Administrar Webhook", + "EnableWebhook": "Administrar suscripciones de webhook", + "GoToWebhookConsole": "Ir a", + "Authentication": "Desarrollador", + "EnableVisitorAuthentication": "Habilitar autenticación de visitantes", + "GenerateSharedSecret": "Generar secreto compartido", + "NoteThatWillBeSubscribed": "Tenga en cuenta que al generar un nuevo secreto compartido se sobrescribirá el anterior", + "NoteThatWillBeDisplayedOnce": "Tenga en cuenta que este secreto compartido sólo se mostrará una vez", + "SharedSecretGenerated": "Secreto compartido generado", + "ThisIsYourSharedSecret": "Este es tu secreto compartido", + "ProjectPlan": "Plano", + "Your": "Tu", + "Payments": "Pagos", + "Account": "Cuenta", + "Subscription": "Subscription", + "SeePayments": "Ver pagos", + "Advanced": "Avanzado", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Límite de chat", + "AutomaticAssignment": "Asignación automática", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Máximo de chats", + "LimitChatsNumber": "Limita el número de chats simultáneos que cada agente puede tomar a la vez", + "ItLimitChatsNumber": "Limita el número de chats simultáneos que cada agente puede tomar a la vez", + "ThisChatLimitWillAppliedToAllAgents": "Este límite de chat se aplicará a todos los agentes.", + "YouCanSpecifyAgentsIndividualChatLimit": "Puede especificar el límite individual de chat concurrente de los agentes: seleccione un compañero de equipo para editarlo en Ajustes > compañeros de equipo y grupos y en su perfil introduzca un valor en el campo Límite de Chat.", + "Reassignment": "Reasignación", + "ReassignChatIf": "Reasignar chat si el agente no sirve el chat asignado dentro de un marco de tiempo especificado", + "ItReassignChatIf": "Se reasigna el chat si el agente no sirve el chat asignado dentro de un marco de tiempo especificado", + "TheChatWillBeBetweenTheUnassigned": "Si ningún agente responde al chat asignado, el chat aparecerá como no asignado", + "ReassignmentTimeout": "Tiempo de espera de la tarea", + "TimeWithNoResponse": "Tiempo (en segundos) sin respuesta antes de que un chat sea asignado a otro agente", + "CustomizeEmailTemplate": "Personalizar la plantilla de correo electrónico de notificación", + "CustomizeEmailTemplateSubTitle": "Personalizar el contenido de los correos electrónicos enviados a compañeros de equipo", + "CustomizeEmailTemplateBtn": "Personalizar correos", + "SeeThePreviewOfTheEmail": "Ver la vista previa del correo electrónico haciendo clic en el botón ver vista previa", + "SeePreview": "Ver vista previa", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Lo sentimos, esta función sólo está disponible con el plan Enterprise", + "SMTPSettings": "Configuración SMTP", + "SMTPSettingsSubTitle": "Configurar la configuración de SMTP", + "ManageSMTPSettings": "Administrar ajustes SMTP", + "HostName": "Nombre de host", + "Port": "Número de puerto", + "SenderAddress": "Dirección del remitente", + "SMTPAuthenticationAndSecurity": "Autenticación y seguridad", + "UserName": "Nombre de usuario", + "ConnectionSecurity": "Seguridad de conexión", + "SendSMPTTestEmail": "Enviar email de prueba", + "SMTPConfigurationUpdatedSuccessfully": "Configuración SMTP actualizada correctamente", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "Se ha producido un error al actualizar la configuración SMTP", + "NotificationMsgs": { + "UpdateProjectSuccess": "Proyecto actualizado correctamente", + "UpdateProjectError": "Se ha producido un error al actualizar el proyecto", + "DeleteProjectSuccess": "Proyecto eliminado correctamente", + "DeleteProjectError": "Se ha producido un error al eliminar el proyecto", + "TheProjectHasBeenDeleted": "el proyecto ha sido eliminado" + }, + "theMinimumAllowedIs_1": "el mínimo permitido es 1", + "theMaximumAllowedIs_10000000": "el máximo permitido es 10.000.000", + "ChatsReassigned": "Chats reasignados", + "AutomaticUnavailableStatus": "Estado automático no disponible", + "SetAnAgentStatusToUnavailable": "Establecer el estado de un agente no disponible si tiene un número consecutivo de chats reasignados", + "ItSetAnAgentStatusToUnavailable": "Establece el estado de un agente no disponible si tienen un número consecutivo de chats reasignados", + "NumberOfChatsReassignedBefore": "Número de chats reasignados antes de que el estado del agente sea cambiado", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "¡Para empezar configura tu Widget!", + "WidgetSubtitle1": "Instalar y personalizar el widget", + "WidgetSubtitle2": "el widget del chat en tu sitio", + "VisitorsSubtitle1": "Ver la lista de todos sus visitantes web", + "VisitorsSubtitle2": "y chatear con ellos", + "ChatSubtitle": "Ver el historial de chat", + "AnalyticsSubtitle": "Rastrear los chats que tienes con los clientes", + "HistorySubtitle": "Ver el chat cerrado", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Configurando reglas de enrutamiento para la \"Ruta por defecto\"", + "SettingUpTileDeskRoutingRules_2": "Configurando reglas de enrutamiento para el 'Departamento por defecto'", + "TheFollowingRules": "Las siguientes reglas serán ignoradas si al menos existe otro departamento y su estado está establecido en 'Visible'", + "SelectABotThatWill": "Selecciona un bot que responderá a las conversaciones del visitante antes del compromiso del agente", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Seleccione un bot", + "orCreateABot": "crear un nuevo bot", + "SelectAnExistingOne": "seleccione uno existente o", + "BotOnly": "Solo bote", + "RoutingRules": "Reglas de ruta", + "SetRoutingRules": "Establecer reglas de ruta para el compromiso de los agentes", + "ErrorGroupId": "Error: id de grupo", + "Trashed": "basura", + "AllUsers": "Todos los compañeros", + "UpdateRoutingRules": "Actualizar reglas de ruta", + "Processing": "Procesando...", + "Completed": "Completado", + "RoutingRulesSuccessfullyUpdated": "Reglas de ruta actualizadas correctamente", + "GroupLabel": "(Grupo)" + }, + "UsersPage": { + "Invites": "Invitar a compañero", + "User": "Compañero", + "Firstname": "Primer nombre", + "Lastname": "Apellido", + "UserId": "Id de Usuario", + "Role": "Rol", + "Available": "Disponible", + "ViewProfileUser": "ver perfil", + "tootipEditUser": "Editar perfil", + "tootipDeleteUser": "Quitar miembro", + "modalDeleteUser": "Quitar miembro", + "modalCancelInvite": "Cancelar invitación", + "TheMemberWithId": "El miembro con Id", + "WillBeRemoved": "será eliminado", + "AreYouSure": "¿Está seguro que desea eliminar", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "¿Está seguro que desea revocar la invitación a", + "FromTheProject": "del proyecto", + "Confirm": "Confirmar", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "El usuario ha sido invitado.", + "Continue": "Continuar", + "PendingInvitation": "Invitaciones pendientes", + "DateOfSending": "Invitación enviada", + "InvitedToBecome": "Invitado a convertirse", + "NoPendingInvitation": "No hay invitación pendiente", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Reenviar invitación", + "ResendInviteSuccessNoticationMsg": "El correo de invitación ha sido enviado a ", + "ResendInviteErrorNoticationMsg": "Se ha producido un error al enviar el correo electrónico ", + "CanceledInviteSuccessMsg": "Invitación cancelada para ", + "CanceledInviteErrorMsg": "Se ha producido un error al cancelar la invitación" + }, + "UserEditAddPage": { + "AddUser": "Añadir compañero", + "AddUserToThe": "Añadir compañero al", + "Project": "proyecto", + "EditUserRole": "Editar perfil", + "UserEmail": "Email de compañero", + "Role": "Rol", + "SelectRole": "Seleccione un rol", + "Invites": "Invitar", + "Update": "Actualizar", + "UserRoles": "Funciones de compañero", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Propietario", + "TheOwnerIs": "El propietario es la persona que creó el proyecto", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrador", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agente", + "AnAgentCan": "Un agente puede usar este panel de control para monitorear las conversaciones de ayuda y charlar con los visitantes.", + "modalInviteUser": "Invita a tu compañero", + "Processing": "Procesando...", + "Completed": "Completado", + "TheUserHasBeenInvited": "El usuario ha sido invitado.", + "Continue": "Continuar", + "NotAllowedAction": "Acción no permitida", + "YouCanNotInviteYourself": "No puedes invitarte a ti mismo", + "YouCanNotInviteAProjectMember": "No puedes invitar a un compañero de equipo ya miembro del proyecto", + "TheEmail": "El email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "Ha ocurrido un error", + "EmailAddress": "Dirección de email", + "NumberOfChatsAgentIsAllowedToTake": "Número de chats a los que se permite que un compañero tome al mismo tiempo" + }, + "GroupsPage": { + "Groups": "Grupos", + "AddGroup": "Añadir grupo", + "Name": "Nombre del grupo", + "CreationDate": "Fecha de creación", + "Members": "Miembros", + "NoGroups": "No hay grupos", + "GroupId": "Id del grupo", + "PendingAddMembers": "pendiente agregar miembros", + "tooltipEditGroup": "Editar grupo", + "tooltipDeleteGroup": "Eliminar grupo", + "DeleteGroup": "Eliminar grupo", + "TheGroupWithId": "El grupo con Id", + "TheGroup": "El grupo", + "WillBeRemoved": "será eliminado", + "AreYouSureDeleteGroup": "¿Estás seguro de que quieres eliminar el grupo", + "IdGroup": "Grupo Id", + "UseGroupsToOrganizeSupportTeams": "Usar grupos para organizar equipos de soporte", + "YouCanGroupAgents": "Puedes agrupar agentes basados en habilidades y asignar grupos de agentes a tus departamentos", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Añadir grupo", + "EditGroup": "Editar grupo", + "GroupName": "Nombre", + "Group_Name": "Nombre del grupo", + "AddTeammatesToGroup": "Añadir compañeros de equipo al grupo", + "UpdateGroup": "Actualizar grupo", + "Processing": "Procesando...", + "Completed": "Completado", + "MemberAddedtoGroup": "Miembro añadido al grupo", + "MembersAddedtoGroup": "Miembros añadidos al grupo", + "CreateGroup": "Crear grupo", + "UpdateGroupName": "Actualizar nombre del grupo", + "GroupAttributes": "Atributos del grupo", + "GroupID": "Id del grupo", + "Members": "Miembros", + "AddMembers": "Añadir miembros", + "Select": "Seleccionar", + "User": "Usuario", + "Role": "Rol", + "UserId": "Id de Usuario", + "NoMembers": "No hay miembros", + "AddMembersToTheGroup": "Añadir miembros al grupo", + "Add": "Añadir", + "GroupCreated1": "El grupo", + "GroupCreated2": "se ha creado correctamente", + "AddNow": "Añadir ahora miembros al grupo", + "AddLater": "Volver a la lista de grupos (añadir más tarde)", + "AnErrorHasOccurred": "Ha ocurrido un error", + "Continue": "Continuar", + "RemoveMember": "Eliminar miembro", + "TheMemberWithId": "El miembro con Id:", + "WillBeRemoved": "será eliminado", + "AreYouSureRemoveMember": "¿Está seguro que desea eliminar el miembro seleccionado del grupo" + }, + "BotsPage": { + "AddBot": "Añadir bot", + "Name": "Nombre del bot", + "RemoteId": "Id remoto", + "CreationDate": "Fecha de creación", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pendiente agregar FAQ", + "tooltipEditBot": "Editar bot", + "tooltipDeleteBot": "Eliminar bot", + "tooltipViewAddEditFaq": "Ver / añadir / editar FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Añadir / editar FAQ (no hay FAQ relacionados con este bot)", + "DeleteBotWithId": "Eliminar bot con id:", + "AreYouSureDeleteBot": "¿Estás seguro de que quieres eliminar este bot?", + "AreYouSureDeleteBotAndRElatedFAq": "¿Estás seguro de que quieres eliminar este bot y las preguntas frecuentes relacionadas?", + "DeleteBot": "Eliminar bot", + "TheBot": "El bot", + "TheBotWithID": "El bot con Id", + "WillBeDeleted": "será eliminado", + "IfYouDeletedTheBot": "Si eliminas el bot", + "YouAlsoDeleteItsFaqs": "también borra todas sus FAQ.", + "ToDeleteTheBotType": "Para eliminar el bot, escribe el ID del bot:", + "Processing": "Procesando...", + "Completed": "Completado", + "BotDeleted": "Bot eliminado", + "AnErrorHasOccurred": "Ha ocurrido un error", + "Continue": "Continuar", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Bot externo", + "NoUrlProvided": "Sin URL proporcionada", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "el bot ha sido eliminado", + "SelectAndConfigureABot": "Seleccione y configure un bot y luego actívelo en un departamento para usarlo en conversaciones", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Iniciar sesión en", + "DialogflowQuickTips_1B": "Consola de Dialogflow.", + "DialogflowQuickTips_2": "Seleccione su agente en el menú desplegable del panel izquierdo.", + "DialogflowQuickTips_3": "Haga clic en el botón de configuración. Abrirá la página de configuración del agente.", + "DialogflowQuickTips_4": "Dentro de la pestaña general busque los PROJECTOS DE GOOGLE y haga clic en el enlace de su Cuenta de Servicio.", + "DialogflowQuickTips_5": "Después de ser redirigido a tu consola SERVICE ACCOUNT, crea una tecla presionando '+ CREATE SERVICE ACCOUNT' en el menú superior, crear una clave JSON que se descargará automáticamente.", + "DialogflowQuickTips_6": "Ahora suba el archivo clave de credenciales .json.", + "DialogflowQuickTips_7": "Si necesita un tutorial detallado sobre cómo crear un archivo de credenciales por favor", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Añadir bot", + "EditBot": "Editar bot", + "BotName": "Nombre", + "CreateBot": "Crear bot", + "UpdateBot": "Actualizar bot", + "UpdateBotName": "Actualizar bot", + "BotAttributes": "Atributos del bot", + "BotID": "Bot Id", + "CreationDate": "Fecha de creación", + "Processing": "Procesando...", + "Completed": "Completado", + "BotCreated": "Bot creado", + "TheBot": "El bot", + "HasBeenCreated": "se ha creado correctamente", + "AddFaqToTheBot": "Agregar FAQ al bot", + "ReturnToTheBotList": "Volver a la lista de bots", + "BackToBotsList": "Lista de bots", + "AnErrorHasOccurred": "Ha ocurrido un error", + "Continue": "Continuar", + "Type": "Tipo", + "Messages": "Mensajes" + }, + "FaqPage": { + "EditBOT": "Editar BOT", + "FAQsOfBOT": "FAQ de BOT:", + "AddFaq": "Agregar Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Subir FAQ desde CSV", + "ExportFaqsToCsv": "Exportar FAQ a CSV", + "BotQuery": "Consulta de bot", + "Question": "Pregunta", + "Answer": "Respuesta", + "Topic": "Tema", + "CreationDate": "Fecha de creación", + "NoFAQ": "Sin FAQ", + "NoAnswer": "No answer", + "FaqId": "Id FAQ", + "tooltipEditFaq": "Editar respuesta", + "DeleteFaq": "Eliminar respuesta", + "TheFaqWithID": "Las FAQ con Id", + "WillBeDeleted": "será eliminado", + "modalDeleteFaqWithId": "Eliminar FAQ con Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirmar", + "ImportCsvFile": "Importar archivo CSV", + "ColumnsSeparatedWith": "Columnas separadas con:", + "DelimiterOptionMustBe": "La opción de delimitador debe tener un carácter de largo", + "ChooseFile": "Choose file", + "UploadCsv": "Cargar CSV", + "Completed": "Completado", + "FaqsSuccessfullyUploaded": "FAQ subidos correctamente", + "AnErrorOccurredDuringTheUpload": "Se ha producido un error durante la carga", + "AnErrorOccurredWhilDeletingTheAnswer": "Se ha producido un error al eliminar la respuesta", + "AnswerSuccessfullyDeleted": "Respuesta eliminada correctamente", + "Continue": "Continuar" + }, + "FaqEditAddPage": { + "AddFaq": "Añadir respuesta", + "EditFaq": "Editar respuesta", + "Question": "Pregunta", + "Answer": "Respuesta", + "CreateFaq": "Crear respuesta", + "UpdateFaq": "Actualizar respuesta", + "FaqAttributes": "Atributos de respuesta", + "FaqID": "Id de respuesta", + "CreationDate": "Fecha de creación", + "TheRequestWillBeAssignedToAHumanAgent": "inserte '\\agent' como la última línea en el área de texto \"Responder\" para mover automáticamente la conversación a un agente humano, siguiendo las reglas del departamento. Más sobre \"handoff\" humano", + "DisplayTheButtonWithNameButton_1": "sintaxis del botón de visualización: use '*' seguido de un espacio, luego el texto del botón en una nueva línea del texto de respuesta. Ver ejemplo", + "DisplayTheImageWithTheSpecifiedURL": "mostrar la imagen con la URL especificada. Ver ejemplo", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "ilamar al webhook externo al extremo especificado", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Pregunta", + "Answer": "Respuesta", + "EnterTheQuestion": "Introduzca la pregunta", + "RunTest": "Ejecutar prueba", + "HideScore": "Ocultar puntuación" + }, + "DepartmentsPage": { + "AddDepartment": "Añadir departamento", + "CreationDate": "Fecha de creación", + "CreatedThe": "creó el", + "Status": "Estado", + "Visible": "Visible", + "Hidden": "Oculto", + "NoDept": "Sin departamento", + "ActivatedBot": "activado:", + "OnlyBot": "(sólo bot)", + "NoBotActivated": "no AI agent", + "Group": "grupo:", + "TheGroupHasBeenTrashed": "el grupo ha sido eliminado", + "AllUsers": "Todos los compañeros", + "DeleteDepartment": "Eliminar departamento", + "DeleteDepartmentWithId": "El departamento con id:", + "WillBeDeleted": "será eliminado", + "AreYouSure": "¿Está seguro que desea eliminar el departamento ", + "Confirm": "Confirmar", + "tooltipDeleteDept": "Eliminar departamento", + "tooltipEditDept": "Editar departamento", + "VisibleColumnTooltip": "Solo si al menos dos departamentos tienen estado de visibilidad establecido en 'Visible' se mostrarán en el menú de selección de departamentos del widget", + "DepartmentsAreAGreatWayToSeparateChats": "Los departamentos son una gran manera de separar chats y compañeros de equipo en grupos de apoyo lógicos", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Dirige a los usuarios al equipo que pueden responder mejor a las preguntas de los usuarios.", + "DeptId": "Id del departamento" + }, + "DeptsAddEditPage": { + "AddDept": "Añadir departamento", + "EditDept": "Editar departamento", + "DeptName": "Nombre del departamento", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activar bot", + "BotOnly": "Solo bote", + "SetRoutingRules": "Establecer reglas de ruta para el compromiso de los agentes", + "ErrorGroupId": "Error: id de grupo", + "AllUsers": "Todos los compañeros", + "Trashed": "basura", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "crear un nuevo grupo", + "SelectAnExistingOne": "seleccione uno existente o", + "CreateDept": "Crear departamento", + "UpdateDept": "Actualizar departamento", + "Description": "Descripción", + "DeptId": "ID de departamento", + "DeptBot": "Dept AI agent", + "DeptAgents": "Agentes obsesionados", + "AssignTo": "Asignar a", + "AutomaticallyAssign": "Asignar automáticamente conversaciones entrantes a los agentes en línea.", + "AgentsAreNotified": "Los agentes recibirán manualmente chats de los no atendidos.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Departamento eliminado correctamente", + "DeleteDeptError": "Se ha producido un error al eliminar el departamento", + "CreateDeptSuccess": "Departamento creado correctamente", + "CreateDeptError": "Se ha producido un error al crear el departamento", + "UpdateDeptSuccess": "Departamento actualizado correctamente", + "UpdateDeptError": "Se ha producido un error al actualizar el departamento" + } + }, + "VisitorsPage": { + "UnservedRequests": "Conversaciones sin asignar", + "ServedRequests": "Conversaciones asignadas", + "ActiveRequests": "Conversaciones activas", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Por defecto", + "Requester": "Solicitante", + "Message": "Mensaje", + "AssignedTo": "Asignado a", + "Archive": "Archivar", + "Resolve": "Resolve", + "tootipArchiveRequest": "Cerrar conversación", + "NoVisitor": "No hay visitantes activos", + "ClickHereToSimulate": "Haga clic aquí para simular un visitante", + "SimulateVisitor": "Simular visitante", + "RequestId": "Id de la conversación:", + "RequesterId": "Id del solicitante:", + "Close": "Cerrar", + "Enter": "Introducir", + "Loading": "Cargando", + "ArchiveRequest": "Archivar conversación", + "TheRequestWithId": "La conversación con id:", + "WillBeArchived": "será archivado", + "AreYouSure": "¿Está seguro que desea archivar la conversación seleccionada?", + "Note": "nota: las conversaciones cerradas se mueven a Historial", + "Completed": "Completado", + "RequestArchived": "Conversación archivada", + "AnErrorHasOccurred": "Se ha producido un error al archivar la conversación", + "AnErrorHasOccurredLeavingTheChat": "Ha ocurrido un error dejando el chat", + "Continue": "Continuar", + "Reassign": "Reasignar", + "SelectTheUserToWhom": "Asignar la conversación a otro compañero", + "SelectTheDeptsToWhom": "Asignar la conversación a otro departamento", + "ReassignRequestTo": "Reasignar conversación a", + "ReassignRequest": "Reasignar conversación", + "AssignRequest": "Asignar conversación", + "AddAgent": "Añadir compañero", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reasignar a:", + "AssignTo": "Asignar a:", + "TheRequestWillBeReassignedTo": "La conversación será reasignada a", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Dejar chat", + "Leave": "Abandonar", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Usuario autenticado", + "ViewRequestDetails": "Ver detalles de la conversación", + "Open": "Abrir" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Mensajes de la conversación", + "Messages": "Mensajes", + "RequestAttributes": "Atributos de la conversación", + "RequestDetails": "Detalles de la conversación", + "Details": "Detalles", + "Enter": "Únete para chatear", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Abrir el chat", + "Loading": "Cargando", + "Archive": "Archivar", + "Close": "Cerrar", + "CloseTheRequest": "Archivar conversación", + "ForwardTheRequest": "reenviar conversación", + "RequestClosed": "Conversación archivada", + "InternalRequestClosed": "Ticket archivado", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Asunto", + "WasServedBy": "fue servido por", + "RequestUnserved": "Conversación no asignada", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket no asignado", + "RequestServedBy": "Conversación asignado", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket asignado", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Id de conversación", + "Date": "Fecha", + "Requester": "Solicitante", + "RequesterName": "Nombre del solicitante", + "RequesterId": "Id del solicitante", + "ChatFormUserName": "Nombre de usuario", + "ChatFormUserEmail": "E-mail", + "DepartmentName": "Departamento", + "Rating": "Valoración", + "RatingMessage": "Valoración del mensaje", + "DepartmentId": "Id del departamento", + "SourcePage": "Fuente", + "Agents": "Agentes", + "NoAgent": "Ningún agente" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Etiquetas", + "Tag": "Etiqueta", + "TagName": "Nombre de etiqueta", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Añadir etiqueta", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Eliminar etiqueta", + "TypeALabelAndPressEnter": "Escriba una etiqueta y presione Enter", + "YouHaveNotAddedAnyTags": "No has añadido ninguna etiqueta", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Rojo", + "orange": "Naranja", + "yellow": "Amarillo", + "green": "Verde", + "blue": "Azul", + "violet": "Violeta" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Etiqueta creada correctamente", + "CreateLabelError": "Se ha producido un error al crear la etiqueta", + "DeleteLabelSuccess": "Etiqueta eliminada correctamente", + "DeleteLabelError": "Se ha producido un error al eliminar la etiqueta", + "UpdateLabelSuccess": "Etiqueta actualizada correctamente", + "UpdateLabelError": "Se ha producido un error al actualizar la etiqueta", + "AddLabelSuccess": "Etiqueta añadida correctamente", + "AddLabelError": "Se ha producido un error al añadir la etiqueta" + } + }, + "Notes": { + "Notes": "Notas", + "AddNote": "Añadir nota", + "AddANote": "Añadir una nota...", + "DeleteNote": "Eliminar nota", + "DoYouReallyWantToCancelTheNote": "Realmente desea cancelar la nota", + "NotificationMsgs": { + "CreateNoteSuccess": "Nota creada con éxito", + "CreateNoteError": "Se ha producido un error al crear la nota", + "DeleteNoteSuccess": "Nota eliminada correctamente", + "DeleteNoteError": "Se ha producido un error al eliminar la nota" + } + }, + "HistoryPage": { + "Requester": "Solicitante", + "Message": "Mensaje", + "NoRequests": "Sin conversación", + "RequestId": "Id de la conversación:", + "RequesterId": "Id del solicitante:", + "Close": "Cerrar", + "ContainsTheWords": "Contiene las palabras", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Departamento", + "AllDepts": "Todos los departamentos", + "Agent": "Agente", + "AllAgents": "Todos los agentes", + "DateRange": "Rango de fechas", + "ClearSearch": "Limpiar búsqueda", + "HistoryIsOnlyAvailableForThePast14Days": "La historia sólo está disponible durante los últimos 14 días", + "ForUnlimitedChatHistory": "para obtener historial de chat ilimitado" + }, + "Trigger": { + "Trigger": "Disparadores", + "TriggerList": "Lista de desencadenantes", + "AddTrigger": "Añadir gatillo", + "EditTrigger": "Editar gatillo", + "TriggerName": "Nombre del gatillo", + "TriggerListDescription": "Descripción", + "TriggerListActivated": "Activado", + "Return": "Retorno", + "NoTrigger": "Sin Disparador", + "Completed": "Completado", + "Processing": "Procesando...", + "TheTriggerHasBeenAdded": "Activador añadido correctamente", + "TheTriggerHasBeenUpdated": "Activador actualizado correctamente", + "Continue": "Continuar", + "ModalDeleteTriggerTitle": "Eliminar gatillo", + "AreYouSureDeleteTrigger": "¿Está seguro que desea eliminar el disparador", + "ERROR_AllFieldMustBeCompleted": "¡ERROR!! Compilar todos los campos", + "ERROR_ConditionTypeInNull": "¡ERROR!! Elija una condición para la activación del gatillo ", + "ERROR_AllFieldConditionMustBeCompleted": "¡ERROR! Elija todas las condiciones para la activación del gatillo", + "ERROR_AllActionFieldMustBeCompleted": "¡ERROR! Elige una acción a activar", + "ErrorMessage": "Por favor, corrija los errores antes de guardar", + "ErrorMessageServer": "Ocurrió un error del servidor", + "Add_Edit": { + "TriggerStatus": "Estado del disparador", + "TriggerENABLED": "Activado", + "TriggerDISABLED": "Deshabilitado", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Establece el estado del disparador. Por defecto se establece en ENABLED", + "SetTheStatusOfTrigger": "Establece el estado del activador.", + "ByDefaultIsSetToENABLED": "Por defecto está activado", + "TriggerName": "Nombre", + "TriggerRequiredFieldError": "Campo requerido", + "Description": "Descripción", + "CustomizeTrigger": "Personalizar disparador", + "RunTrigger": "Ejecutar disparador", + "ResetToDefaults": "Restablecer valores por defecto", + "RunTrigger_dropdownElements": { + "Placeholder": "Seleccionar método de activación", + "WhenRequestChat": "Cuando un visitante solicita un chat", + "WhenMessageIsSent": "Cuando se envía un mensaje de chat", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "Cuando el usuario ha iniciado sesión", + "NewEvent": "Nuevo evento" + }, + "CheckConditions": "Comprobar condiciones", + "CheckConditions_dropdownElements": { + "Placeholder": "Seleccionar condiciones de activación", + "CheckAllConditions": "Marcar todas las siguientes condiciones", + "CheckAnyConditions": "Comprobar cualquiera de las siguientes condiciones" + }, + "ConditionPlaceholder": "Seleccionar condición", + "CompileAllField_error": "Compilar todo el campo", + "PerformFollowingActions": "Realizar las siguientes acciones", + "ActionPlaceholder": "Seleccionar acción", + "CreateTriggerButton": "Crear disparador", + "UpdateTriggerButton": "Guardar cambios", + "CancelButton": "Cancelar", + "ConditionNotifyError": "Debe estar presente al menos 1 condición para el disparador activo", + "ActionNotifyError": "Debe estar presente al menos 1 acción a realizar para el disparador" + }, + "MessagePlaceholder": "Mensaje", + "ServerError": "Error al cargar los datos", + "DeleteServerError": "Error al eliminar el disparador", + "DeleteTriggerSuccess": "Activador eliminado correctamente", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Información del mensaje", + "RequestInformation": "Información de la conversación", + "VisitorInformation": "Información de visitante", + "PageInformation": "Información de la página", + "SoftwareOfVisitor": "Software/Ordenador de visitante", + "ChatInformation": "Información relacionada con el chat" + }, + "label_key": { + "VisitorSearchTerm": "Texto del mensaje", + "VisitorName": "Nombre de contacto", + "VisitorMail": "Correo del visitante", + "VisitorDepartment": "Departamento de visitantes", + "VisitorReferrer": "Referente de visitante (Cliente)", + "VisitorURL": "URL de página de visitante", + "VisitorPageTitle": "Título de página visitante", + "VisitorBrowser": "Visitar navegador", + "VisitorPlatform": "Plataforma de visitantes", + "Department": "Departamento", + "VisitorServed": "Visitante servido", + "VisitorFirstText": "Texto del primer mensaje", + "VisitoruserAgent": "Visitar agente de usuario", + "VisitoruserAgentAvailable": "Número de agentes disponibles", + "NumberOfParticipatingBot": "Número de bots participantes", + "DepartmentHasBot": "El departamento tiene bot", + "OfficesAreOpen": "Las oficinas están abiertas", + "RequestStatus": "Estado de la conversación", + "ChannelName": "Nombre del canal", + "VisitorCountryRegion": "Idioma", + "VisitorCountryCode": "Código de país visitante", + "VisitorCountryName": "Visitar nombre de país" + }, + "placeholder": { + "SelectDepartment": "Seleccionar departamento", + "SelectStatus": "Seleccionar estado", + "SelectLanguage": "Seleccionar idioma" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Información de visitante", + "PageInformation": "Información de la página", + "SoftwareOfVisitor": "Software/Ordenador de visitante", + "ChatInformation": "Información relacionada con el chat", + "ChannelInformation": "Información del canal", + "LocationVisitor": "Idioma del visitante" + }, + "label_key": { + "VisitorSearchTerm": "Texto del mensaje", + "VisitorName": "Nombre del visitante", + "VisitorMail": "Correo electrónico del visitante", + "VisitorFirstText": "Texto del primer mensaje", + "VisitorDepartment": "Departamento de visitantes", + "VisitorReferrer": "Referente de visitante (Cliente)", + "VisitoruserAgent": "Visitar agente de usuario", + "VisitoruserAgentAvailable": "Número de agentes disponibles", + "NumberOfParticipatingBot": "Número de bots participantes", + "VisitorURL": "URL de página de visitante", + "VisitorPageTitle": "Título de página visitante", + "VisitorBrowser": "Visitar navegador", + "VisitorPlatform": "Plataforma de visitantes", + "Department": "Departamento", + "DepartmentHasBot": "El departamento tiene bot", + "OfficesAreOpen": "Las oficinas están abiertas", + "VisitorServed": "Visitante servido", + "RequestStatus": "Estado de la conversación", + "ChannelName": "Nombre del canal", + "VisitorCountryRegion": "Idioma", + "VisitorCountryCode": "Código de país visitante", + "VisitorCountryName": "Visitar nombre de país" + }, + "placeholder": { + "SelectDepartment": "Seleccionar departamento", + "SelectStatus": "Seleccionar estado", + "SelectLanguage": "Seleccionar idioma" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Información de visitante", + "PageInformation": "Información de la página", + "SoftwareOfVisitor": "Software/Ordenador de visitante", + "ChatInformation": "Información relacionada con el chat" + }, + "label_key": { + "VisitorName": "Nombre del visitante", + "VisitorLastName": "Apellido del visitante", + "VisitorMail": "Correo del visitante" + }, + "placeholder": { + "SelectDepartment": "Seleccionar departamento", + "SelectStatus": "Seleccionar estado" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Información de visitante" + }, + "label_key": { + "EventName": "Nombre del evento", + "EventCode": "Código de evento", + "EventSourcePage": "Página origen" + }, + "placeholder": { + "SelectDepartment": "Seleccione un departamento", + "SelectStatus": "Seleccionar estado" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Iguales", + "NotEqual": "No es igual", + "Contains": "Contiene", + "NotContain": "No contiene", + "GreatherThan": "En vez de", + "LessThan": "Menos que", + "GreaterEqualThan": "Mayor qué o igual a", + "LessEqualThan": "Menos o igual a", + "HasOwnProperty": "Tiene un bot", + "NotHasOwnProperty": "No tiene un bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Enviar un mensaje al visitante", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Asignar al departamento", + "ReAssignToSameDep": "Reasignar al mismo departamento", + "RequestUpdateStatus": "Cambia el estado de la conversación", + "RequestClose": "Cerrar la conversación", + "RequestReopen": "Reabrir la conversación", + "RequestParticipantsJoin": "Añade un agente o un bot a la conversación", + "RequestParticipantsLeave": "Quitar un agente o bot de la conversación", + "LaunchBot": "Iniciar bot", + "RequestCreate": "Crear una conversación", + "AssignLabel": "Asignar una etiqueta", + "LaunchDeptBot": "Iniciar el bot del departamento" + }, + "placeholder": { + "NameAgent": "Nombre del agente", + "SelectDepartment": "Seleccionar departamento", + "SelectStatus": "Seleccionar estado", + "SelectAgent": "Seleccionar agente o bot", + "SelectBot": "Seleccionar bot", + "Label": "Etiqueta" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copiar script", + "TestThisCode": "¡Prueba este código!", + "TestTheWidget": "¡Prueba el widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Para chatear con sus visitantes, por favor inserte el widget en su sitio web.", + "CopyTheFollowingScript...": "Copie el siguiente script e introdúcelo en la fuente HTML de su sitio web entre el ", + "OrAddItWith...": "o agregarlo con", + "HereHow": "Así es.", + "IncludeThePreChatForm_1": "Incluye el formulario de Pre-Chat", + "ActivateThePreChatForm": "Activar el formulario de pre-chat", + "PreChatForm": "Formulario pre-chat", + "RequiresVisitorsToCompleteForm": "Requiere que los visitantes rellenen un formulario (nombre completo y correo electrónico) antes de iniciar un chat", + "IncludeTheCalloutTimer_1": "Incluye el TIMERO DE CALLOUT: ", + "MakeTheFirstStep": "Haz el primer paso hacia una conversación invitando a los visitantes a chatear", + "CalloutTimer": "Temporizador", + "WhenDisabled": "cuando está desactivada, la ventana de chat se abrirá cuando el usuario haga clic en el botón de inicio", + "CalloutDisabled": "Llamada desactivada", + "OpensTheChatImmediately": "abre el Callout inmediatamente", + "OpensTheChatAfter": "abre la llamada después de", + "Seconds": "segundos", + "CalloutTitle": "Título", + "CustomizeTheCalloutTitle": "Personalizar el título de llamada", + "CalloutMsg": "Mensaje", + "CustomizeTheCalloutMsg": "Personalizar el mensaje de llamada", + "WidgetAlignment": "Alineación del Widget", + "WidgetMargin": "Margen del Widget", + "BottomRight": "abajo derecha", + "BottomLeft": "abajo izquierda", + "AlignsTheWidgetToThe": "alinea el widget a la", + "OfTneWindow": "de la ventana", + "LearnMore": "Más información sobre nuestras integraciones", + "Here": "aqui", + "TheWebSDKguide": "la guía del SDK web" + }, + "right": "abajo derecha", + "left": "abajo izquierda", + "ScriptPage": { + "EnterYourScript": "Introduzca su script", + "EnterYourScriptHere": "Introduce tu script aquí", + "Save": "Guardar" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verificar email", + "EmailVerificationFailed": "Falló la verificación del correo", + "YourEmailHasSuccess": "Tu correo electrónico ha sido verificado con éxito", + "GoToCONSOLE": "Ir a CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "¡Acceso no autorizado!", + "OopsYouDontHave": "¡UPS! No tienes permiso para acceder a esta página.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "El proyecto ", + "IsSettedTo": "se establece a:", + "YouAreCurrentlyAt": "Actualmente estás en:", + "SetProjectToYourTimeZone": "Establecer proyecto a su zona horaria", + "TheProjectIsAlreadySettedOnYourTZ": "el proyecto ya está configurado en su zona horaria", + "CurrentTimezone": "zona horaria actual", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "las conversaciones serán asignadas a los agentes basándose en su estado de disponibilidad", + "Day": "Día", + "Status": "Estado", + "Morning": "Primer intervalo", + "Afternoon": "Segundo intervalo", + "Opened": "OPEN", + "Closed": "CERRADO", + "From": "De", + "To": "A", + "UpdateHours": "Updating operating hours...", + "Processing": "Procesando...", + "Completed": "Completado", + "OperatingHoursSuccessfullyUpdated": "Horas operativas actualizadas correctamente", + "AnErrorHasOccurred": "Se ha producido un error al actualizar las horas de funcionamiento", + "ErrorSelectTheProjectTimezone": "Seleccione la zona horaria del proyecto", + "Continue": "Continuar", + "UpgradeYourAccountToSetTeamOfficeHours": "¡Actualice su cuenta para establecer las horas de oficina del equipo e informe a los visitantes cuando sus agentes están trabajando!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Domingo", + "Monday": "Lunes", + "Tuesday": "Martes", + "Wednesday": "Miércoles", + "Thursday": "Jueves", + "Friday": "Viernes", + "Saturday": "Sábado", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analíticas", + "HeatMapTitle": "Conversaciones por hora del día", + "PanoramicaComponentTitle": "Resumen", + "MetricsComponentTitle": "Métricas", + "Metrics": { + "Requests": "Conversaciones", + "Sentiment": "Opinión", + "ResponseTime": "Tiempo de respuesta", + "ConversationLenght": "Longitud de la conversación", + "Satisfaction": "Satisfacción", + "Events": "Eventos" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Tiempo real", + "AvgTimeTitle": "Monitoreo de Tiempo Promedio", + "MedianResTimeClock": "Tiempo medio de respuesta", + "ResponseAVGtime": "El tiempo medio de respuesta general de tu equipo es ", + "ConvDurationTitle": "Monitoreo de duración de la conversación", + "MedianConvClock": "Duración media de la conversación", + "ResponseDurationtime": "La duración media de la conversación de tu equipo es ", + "RequestChartTitle": "Número de últimas conversaciones ", + "FilterReport": "Filtrar informe", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agente", + "FilterByDay": "Días", + "FilterByWeek": "Semanas", + "FilterByMonth": "Meses", + "FilterBy": "Filtrar por", + "Last": "Última", + "Milliseconds": "Milisegundos", + "Seconds": "Segundos", + "Second": "Segundo", + "Minutes": "Minutos", + "Minute": "Minuto", + "Hours": "Horas", + "Hour": "Hora", + "Days": "Días", + "Day": "Día", + "Month": "Mes", + "Months": "Meses", + "Year": "Año", + "Years": "Años", + "DataRangeRequest": "Rango de datos ", + "RealTimeMonitoring": "Monitoreo en tiempo real", + "SentimentTitle": "Satisfacción del cliente", + "SentimentHEART": "Satisfacción media del cliente", + "SentimentMedianValueHEART": "La satisfacción del cliente medio de su equipo es:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Actualiza tu cuenta para rastrear los chats que tienes con los clientes", + "DailyMedianResponseTime": "Última respuesta media diaria", + "DailyConvDurationTime": "Duración media diaria de la conversación en los últimos", + "VisitorsComponentTitle": "Visitantes", + "Visitors": { + "NumberOfVisitors": "Número de visitantes únicos", + "VisitorsChartTitle": "Número único de visitantes último " + }, + "MessagesComponentTitle": "Mensajes", + "Messages": { + "MessagesChartTitle": "Último número de mensajes", + "NumberOfMessages": "Número de mensajes", + "NoMessagesValue": "Tu equipo aún no ha recibido ningún mensaje" + }, + "SatisfactionComponentTitle": "Monitoreo de satisfacción", + "Satisfaction": { + "SatisfactionStar": "Satisfacción media", + "StatisfactionValueLabel": "La calificación media para tu equipo es ", + "NoSatisfactionValue": "Tu equipo aún no ha recibido ninguna calificación.", + "DailySatisfactionTrend": "Tendencia diaria de la satisfacción de los últimos" + }, + "Events": { + "EventsMonitoring": "Monitoreo de eventos", + "EventsChartTitle": "Último número de eventos", + "AllEvents": "Todos los eventos" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "la conversación será eliminada permanentemente", + "SelectedRequestsWillBePermanentlyDeleted": "las conversaciones seleccionadas serán eliminadas permanentemente", + "Done": "¡Listo!", + "TheRequestWasSuccessfullyDeleted": "la conversación fue eliminada con éxito", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversaciones se eliminaron con éxito", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversaciones fueron eliminadas con éxito\n\nAtención, {{ num_conv_exc}} conversaciones no fueron eliminadas", + "ErrorDeleting": "¡Error eliminando!", + "PleaseTryAgain": "Por favor, inténtalo de nuevo" + }, + "MoveToTrash": "Mover a la papelera", + "_Active": "activo", + "TrashContacts": "Basura de contactos", + "inTheTrash": "en la basura", + "CloseTrash": "Cerrar papelera", + "SearchInTrash": "Buscar en la papelera", + "Done": "Hecho", + "TheContactWillBePermanentlyDeleted": "el contacto se eliminará permanentemente", + "ErrorDeleting": "¡Error eliminando!", + "PleaseTryAgain": "Por favor, inténtalo de nuevo", + "TheContactWasSuccessfullyDeleted": "el contacto fue eliminado correctamente", + "YouCannotDeleteThisContact": "No puede eliminar este contacto porque hay conversaciones asociadas con él", + "MoveTheContactToTheTrash": "¿Mover el contacto {{ contactname }} a la papelera?", + "MoveTheContactToTheTrashNoName": "¿Mover el contacto a la papelera?", + "TheContactHasBeenMovedToTheTrash": "El contacto ha sido movido a la papelera", + "TheRequestHasBeenMovedToHistory": "la conversación se ha movido al historial", + "AnErrorHasOccurredArchivingTheRequest": "Se ha producido un error al archivar la conversación", + "RestoreContact": "restaurar contacto", + "NoProjects": "No hay proyectos", + "RelatedKnowledgeBase": "Base de conocimientos relacionada", + "LoadBrandError": "Se ha producido un error al subir tu marca. Código de error:", + "OperatingHoursAreEnabled": "Las horas operativas están habilitadas", + "OperatingHoursAreDisabled": "Horas operativas desactivadas", + "HumanAgentsOnly": "Solo agentes humanos", + "BotsOnly": "Solo bots", + "AnErrorOccurredWhileSendingTheEmail": "Se ha producido un error al enviar el correo electrónico", + "UserNotFound": "Usuario no encontrado", + "SystemTrigger": "Activador del sistema", + "CustomTrigger": "Activador personalizado", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "El tamaño óptimo de la imagen es 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "Un PNG o GIF con un fondo transparente funciona mejor", + "HowWorks": "Cómo funciona {{ helpdoc }}", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "esta página muestra un máximo de 100 conversaciones en tiempo real. Para ver todas las conversaciones o para una búsqueda más avanzada, haga clic aquí.", + "AllConversations": "Todas las conversaciones", + "FilterFor": "Filtrar para", + "NotInRealTime": "no en tiempo real", + "ResetFilters": "Restablecer filtros", + "AppliedFilters": "Filtros Aplicados", + "Ticket": "Solicitud interna", + "EnableDisable": "Activar / desactivar", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Añadir suscripción", + "Subscriptions": "Suscripciones", + "NoWebhookSubscriptions": "No hay suscripciones a webhook", + "CreateSubscription": "Crear suscripción", + "UpdateSubscription": "Actualizar suscripción", + "RequiredFiled": "* Campo requerido", + "SelectEvent": "Seleccionar evento", + "SharedSecretGenerated": "Secreto de Webhook generado", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Este es tu secreto compartido", + "Copy": "Copiar", + "NoteThatWillBeDisplayedOnce": "Tenga en cuenta que este secreto compartido sólo se mostrará una vez", + "ConfirmSubscriptionDeleteTitle": "Eliminar suscripción", + "ConfirmSubscriptionDeleteBody": "¿Está seguro que desea cancelar la suscripción? Esta acción es irreversible.", + "ConfirmButton": "Confirmar", + "CancelButton": "Cancelar", + "MoreInfoWebhook": "Para más información sobre Webhook por favor visite ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Se ha producido un error al eliminar la suscripción", + "DeleteSubscriptionSuccess": "Suscripción eliminada correctamente", + "CreateSubscriptionSuccess": "Suscripción creada con éxito", + "CreateSubscriptionError": "Se ha producido un error al crear la suscripción", + "UpdateSubscriptionSuccess": "Suscripción actualizada correctamente", + "UpdateSubscriptionError": "Se ha producido un error al actualizar la suscripción", + "ShowSecretError": "Se ha producido un error durante la generación secreta" + } + }, + "SoundEnabled": "Sonido activado", + "SoundDisabled": "Sonido desactivado", + "NumberOfRequestsAssignedToMe": "Número de conversación que se me ha asignado", + "NumberOfUnservedRequests": "Número de conversación no asignada", + "User": "Usuario", + "ProjectSelected": "Proyecto seleccionado", + "GoToNotRealTimeRequests": "ir a la página de conversaciones no en tiempo real", + "FilterBy": "Filtrar por", + "ConversationStatus": "Estado de la conversación", + "IntroGreetings": "Saludos de introducción", + "ReplyTimeMsg": "Tiempo de respuesta", + "SayHowSoonYourTeamUsuallyReplies": "Diga lo pronto que su equipo suele responder", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Este mensaje aparecerá cuando el tiempo medio de respuesta del equipo no esté disponible en las últimas 4 horas", + "DynamicallySharingAverageResponseTime": "Dinámicamente, compartiendo el tiempo promedio de respuesta del equipo", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Tus contactos ven este mensaje si el tiempo medio de respuesta del equipo no está disponible", + "ConfigureWidget": "Configurar widget", + "WidgetAppearanceAndDefaultLanguage": "Apariencia del widget e idioma por defecto", + "AlwaysWithTheFollowingMessage": "Siempre con el siguiente mensaje", + "ReadyThemes": "Temas listos", + "CustomColors": "Colores personalizados", + "HeaderLogo": "Logo de cabecera", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Saludos de bienvenida", + "OnlineOfflineGreetings": "Saludos en línea / sin conexión", + "WidgetPreviewIsDisplayedIn": "Vista previa del widget y las siguientes frases se muestran actualmente en", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Cambiar vista previa en la sección Multilenguaje para personalizar en otro idioma", + "ChangePreviewIn": "Cambiar vista previa en el", + "MultilanguageSection": "Sección multilingüe", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "para personalizar en otro idioma", + "ViewServedRequestsMap": "Ver en el mapa", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Personalizar la experiencia", + "WidgetSetUp": "Configuración de Widget", + "AverageReplyTimeIsCalculatedOverLastFourHours": "El promedio de tiempo de respuesta se calcula en las últimas cuatro horas de conversaciones", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Si no has tenido conversaciones en las últimas cuatro horas, le diremos a los usuarios que respondas", + "AverageReplyTimeAvailable": "Tiempo medio de respuesta disponible", + "AverageReplyTimeNotAvailable": "Tiempo promedio de respuesta no disponible", + "ReplyTimePlaceholder": "Responder marcador de tiempo", + "LearnAboutAdvancedWidgetConfiguration": "Aprende sobre la configuración avanzada del widget", + "AddChatToYourWebsite": "Añadir chat a tu sitio web", + "ChooseHowYouLikeToGetSetUp": "Elige cómo quieres configurar", + "WithJavascriptCode": "Con código javascript", + "WithGoogleTagManager": "Con Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager es la forma más fácil de instalar el Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "pero ten en cuenta que AdBlocker puede bloquear Google Tag Manger así como Google Analytics, así que úsalo con cuidado", + "StartByCopyingTheFollowingScript": "Comience copiando el siguiente script", + "OnceYouHaveCompletedYourChanges": "Una vez que hayas completado tus cambios, abre tu sitio web", + "YourWidgetShouldAppearInTheBottomRightCorner": "Tu Widget debería aparecer en la esquina inferior derecha", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "siga estas instrucciones", + "OpenYourWebsite": "Abrir su sitio web", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Hacer por defecto", + "CurrentlyDisplayedInThePreview": "Actualmente se muestra en la vista previa", + "CurrentlySelected": "Actualmente seleccionado", + "Preview": "Vista previa", + "SelectAPreview": "Seleccione una vista previa", + "NoDefaultLanguageIsSetUp": "No se ha configurado el idioma por defecto", + "NoDefaultLanguage": { + "Warning": "¡Atención!", + "NoLanguagesAreSetUp": "No hay idiomas configurados", + "NoDefaultLanguageIsSetUp": "No se ha configurado el idioma por defecto", + "GoToMultilanguagePage": "Ir a la página Multilenguaje", + "SetYourDefaultLanguageInTheMultilanguageSection": "Establece tu idioma predeterminado en la sección Multilenguaje", + "GoToMultilanguageSection": "Ir a la sección multilingüe", + "toAddLanguagesToYourProject": "para añadir idiomas a tu proyecto", + "Cancel": "Cancelar" + }, + "ViewChatbot": "Ver chatbot", + "ViewChatbots": "Ver chatbots", + "AddYourFirstChatbot": "Añade tu primer chatbot", + "AddChatbot": "Añadir un chatbot", + "Hide": "Ocultar", + "OperatingHoursDisabled": "Horas operativas desactivadas", + "OperatingHoursEnabled": "Horas operativas activadas", + "AdjustOperatingHours": "Ajustar horas de funcionamiento", + "TotalLeadsAcquired": "Total de clientes potenciales adquiridos", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Ir a la lista de contactos", + "Last30DaysMessages": "Mensajes de los últimos 30 días", + "Last30DaysConversations": "Conversaciones de los últimos 30 días", + "Last7DaysConversations": "Conversaciones de los últimos 7 días", + "Last30DaysVisitors": "Visitantes únicos en los últimos 30 días", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Eventos de los últimos 30 días", + "Last30DaysConversationsHandledByBots": "Conversaciones de los últimos 30 días gestionadas por bots", + "Last30DaysConversationsHandledByBotsPercentage": "Porcentaje de conversaciones de los últimos 30 días manejadas por bots", + "FilterReportInAnalytics": "Filtrar informe en analíticas", + "VisitorsOnYourPageInTheLast7Days": "Visitantes únicos en su página en los últimos 7 días", + "TakeAShortcut": "Tomar un acceso directo", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Ir directamente a los ajustes más populares del panel de control", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Introducir y retener más clientes con aplicaciones e integraciones", + "EngageMoreCustomersWithAppsAndIntegrations": "Incorporar más clientes con aplicaciones e integraciones", + "ReadManageAssignAndReplyToCustomerConversations": "Leer, administrar, asignar y responder a las conversaciones de los clientes", + "Integrations": "Integraciones", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Ver compañeros", + "AddNewTeammate": "Añadir nuevo compañero", + "InviteYourFirstTeammate": "Invita a tu primer compañero", + "Enabled": "Activado", + "Disabled": "Deshabilitado", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "La ruta predeterminada está deshabilitada porque al menos existe otro departamento y su estado está configurado en 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "El departamento predeterminado está deshabilitado porque al menos un otro departamento existe y su estado está configurado en 'Visible'", + "TheDefaulDeptIsEnabledBecause": "La ruta predeterminada está habilitada porque ningún otro departamento es 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "El Departamento por defecto y sus reglas de enrutamiento están habilitadas porque ningún otro departamento es 'visible'", + "WidgetDefaultLanguage": "Idioma por defecto del Widget", + "WidgetStyle": "Estilo del widget", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Este paso del asistente le guía a través de la configuración básica. Puede cambiar el estilo del widget, el idioma por defecto y más en cualquier momento a través de la configuración del widget", + "DeptQuickTips_1": "Los departamentos son las diferentes divisiones de negocios dentro de su organización.", + "DeptQuickTips_2": "Cada departamento puede tener sus propios agentes, reglas de chatbot y de enrutamiento; esto le permite personalizar un proceso de apoyo independiente de sus otros departamentos.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "Este departamento no puede ser borrado, pero siempre puede ser modificado.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "Si hay más de un departamento pero sólo uno tiene el estado de visibilidad establecido en 'Visible', las solicitudes del visitante se enrutarán implícitamente de acuerdo con las reglas de este departamento (todavía es posible enrutar las solicitudes vía API a departamentos 'No visibles')", + "DeptQuickTips_8": "Si al menos dos departamentos tienen el estado de visibilidad establecido en 'Visible', los visitantes podrán elegir a qué departamento enrutar las conversaciones a través del menú de selección de widget adecuado.", + "Edit": "Edit", + "IsSetToVisible": "se establece a visible", + "IsSetToNotVisible": "no es visible", + "LatestUpdates": "Últimas actualizaciones", + "ReadMoreOnOurBlog": "Lee más en nuestro blog", + "WhatsNew": "Novedades", + "ReadLatestUpdatesOnOurBlog": "Lee las últimas actualizaciones en nuestro blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Estás a punto de unirte a este chat ya asignado", + "SmartAssign": "Asignación inteligente", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "¿Estás seguro?", + "YouHaveUnsavedChanges": "Tienes cambios sin guardar. Pulsa Aceptar y guardar estos cambios, o Cancelar para volver atrás y perder estos cambios.", + "Cancel": "Cancelar", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "¿Está seguro que desea salir de esta página sin guardar?" + }, + "GroupName": "Nombre del grupo", + "Suggested": "sugerido", + "GroupWithThisNameAlreadyExists": "Ya existe un grupo con este nombre", + "EnterTheGroupName": "Introduzca el nombre del grupo (normalmente el mismo que el nombre del departamento)", + "TheNewGroupCreatedCanAlso": "El nuevo grupo creado también puede ser asignado a cualquier otro departamento", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversaciones en los últimos 30 días", + "TotalConversations": "Total de conversaciones", + "FilterConversations": "Filtrar conversaciones", + "HereHowCreateABot": "Así es como configurar tu primer chatbot", + "HereHowConnectYourDialogflowAgents": "Aquí tienes cómo conectar tu agente de Dialogflow", + "ConnectToYourDialogflowAgent": "Conectar con su Agente de Dialogflow", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Sigue esta guía para saber cómo crear este archivo", + "DoYouWantToSendImagesVideosButtonsAndMore": "¿Quieres enviar imágenes, vídeos, botones y más?", + "FollowTheMicrolanguageGuide": "Sigue la guía de Microlenguaje", + "Handoff": "Ataque", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "¿Quieres entregar a un agente humano durante una conversación con chatbot?", + "SimplyReplyAgentOnTheLastResponseLine": "Simplemente responde '\\agent' en la última línea de respuesta", + "HereHowToHandoffToTheHumanAgent": "Así es como entregar al agente humano", + "MessageChannel": "Canal", + "AdvancedSearch": "Búsqueda avanzada", + "Refresh": "Refrescar", + "AllConversationsaveBeenArchived": "Todas las conversaciones han sido archivadas", + "AddUser": "Añadir usuario", + "SelectRequester": "Seleccionar solicitante", + "AddRequester": "Añadir solicitante", + "SelectAssignee": "Seleccionar asignada", + "GoToTheRequestDetails": "Ir a los detalles de la solicitud", + "CreateNewRequester": "Crear nuevo solicitante", + "ConversationsFound": "Conversaciones encontradas", + "CreateTicketOnJira": "Crear ticket en Jira", + "TicketType": "Tipo de ticket", + "SelectTicketType": "Seleccionar tipo de ticket", + "CreateJiraTicket": "Crear ticket", + "NameIsRequired": "Se requiere nombre", + "NewRequesterCreatedSuccessfully": "Nuevo solicitante creado con éxito", + "ViewRequesterDetails": "Ver detalles del solicitante", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Solo los compañeros de equipo con el rol de propietario pueden administrar el plan de la cuenta", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Más información sobre los roles por defecto", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activar bots para nuevas conversaciones", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activar bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Seleccionar departamento", + "Ignore": "Ignorar", + "ActivateFor": "Activar para", + "ActivateForBot": "Activar bot para", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No hay departamentos asociados con este bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Introducir URL de Webhook", + "IntentName": "Nombre de la intención", + "EnterIntentName": "Introducir nombre de intento", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Fundición avanzada del chatbot: botones", + "StylingYourChatbotReplies": "Estilo de tus respuestas de chatbot", + "WebhookmentUrlMustBeAHttpsUrl": "La URL del webhook debe ser una URL https o http", + "WebhookmentUrlMustBeAValidUrl": "La URL del webhook debe ser una URL válida", + "EnableWebhookCallForThisIntent": "Habilitar llamada a webhook para este propósito", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Ya existe una respuesta con el nombre de intento {{ intent_name }}", + "HowToGenerateDialogflowGoogleCredentialsFile": "Cómo generar archivo de credenciales de Dialogflow de Google", + "MicrolanguageGuide": "Guía en microlengua", + "HowHandlingImagesVideosButtonsAndMore": "Cómo manejar imágenes, vídeos, botones y más", + "TheRequestWillBeReassignedToTheAgent": "La conversación será reasignada al agente", + "Type": "Tipo", + "ThisChatHasBeenAbandonedBy": "Este chat ha sido abandonado por", + "theLastOneWhoLeft": "el último que salió", + "AdjustSmartAssignment": "Ajustar asignación inteligente", + "ChatReassignmentIsEnabled": "Reasignación de chat habilitada", + "ChatReassignmentIsDisabled": "Reasignación de chat desactivada", + "ReassignmentIsEnabled": "Reasignación habilitada", + "ReassignmentIsDisabled": "Reasignación deshabilitada", + "ChatLimitEnabled": "Límite de chat activado", + "ChatLimitDisabled": "Límite de chat desactivado", + "AutomaticUnavailableeStatusEnabled": "Automático no disponible activado", + "AutomaticUnavailableStatusDisabled": "No disponible automáticamente desactivado", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Los usuarios con el rol de agente no pueden administrar las opciones avanzadas del proyecto", + "ThisFeatureIsAvailableWithTheProPlan": "Esta función está disponible con el plan Pro o el plan Enterprise", + "From": "De", + "To": "A", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Número de respuestas", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "¡Tu foto de perfil se ha subido con éxito!", + "RemovePhoto": "Quita la imagen", + "OrSelectAnExistingOneWithNoAssociatedBot": "o seleccione uno existente sin bot asociado", + "BotHasBeenAssociatedWithDepartment": "El bot {{bot_name}} ha sido asociado con el departamento {{dept_name}}", + "decodedJWT": "Información de confianza", + "ConfigureYourFirstChatbot": "Configura tu primer chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Así es como estilizar tus respuestas", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Así es como enviar imágenes, vídeos y más", + "YourAnswerText": "Texto de tu respuesta", + "Images": "Imágenes", + "ResolutionBotImagesVideosButtonsAndMore": "Botón de resolución: imágenes, vídeos, botones y más", + "HandoffToHumanAgents": "Abandonar a los agentes humanos", + "RenderAbutton": "Procesar un botón", + "SettingUpAutomaticAssignment": "Configurando asignación automática", + "..................": "..................", + "Map": "Mapa", + "EventDetails": "Detalles del evento", + "PeriodStart": "Inicio del período", + "PeriodEnd": "Fin del período", + "Amount": "Cantidad", + "EndDate": " Fecha de fin", + "Seats": "Asientos", + "UnitAmount": "Cantidad de unidad", + "AnErrorOccurringDuringThePayment": "Se ha producido un error durante el pago", + "WidgetAPITestPage": "Página de prueba de API de Widget", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Utilice la página de prueba del widget para probar la API y las propiedades del widget", + "WidgetTest": "Abrir la página de prueba", + "AllAgents": "Todos los agentes", + "CustomizeThePreChatForm": "Personalizar el formulario de pre-chat", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Personalizar la información que solicita de los clientes en el formulario de pre-chat eliminando o añadiendo campos", + "InvalidJSON": "JSON inválido", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email no disponible", + "Project": "Proyecto", + "YourProjects": "Tus proyectos", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Lo sentimos, se ha producido el siguiente error al cargar la imagen:", + "SorryFileTypeNotSupported": "Tipo de archivo no soportado", + "PreChatFormData": "Formulario de pre-chat", + "HereSomeExamples": "Aquí algunos ejemplos", + "SentBy": "enviado por", + "ResolutionBotLanguage": "Idioma", + "Priority": "Prioridad", + "urgent": "Urgente", + "high": "Alta", + "medium": "Medio", + "low": "Baja", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "La prioridad de la conversación se ha actualizado correctamente", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Se ha producido un error al actualizar la prioridad de la conversación", + "Join": "Unirse", + "You_are_successfully_added_to_the_chat": "Has sido añadido al chat con éxito", + "ByPressingOkTheConversationWillBeAssignedToYourself": "Pulsando Aceptar la conversación se asignará a ti mismo", + "AutoRating": "Auto calificación", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "Al final de la conversación, un formulario se propone automáticamente con la solicitud de evaluar la calidad de la conversación", + "ActionNotAllowed": "Acción no permitida", + "MoreInfo": "Más información", + "ProPlanTrial": "Plan Pro (prueba)", + "PaydPlanName": "Plan {{projectprofile}}", + "assignedRequest": "Conversación asignada", + "assignedEmailMessage": "Mensaje de correo asignado", + "pooledRequest": "Conversación combinada", + "pooledEmailMessage": "Mensaje de correo combinado", + "newMessage": "Nuevo mensaje", + "ticket": "Ticket", + "sendTranscript": "Enviar transcripción del chat", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Restablecer valores por defecto", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Enviar a", + "Send": "Enviar", + "AuthenticationFailed": "Autenticación fallida, el email de prueba no pudo ser enviado", + "AnErrorHasOccurred": "Ha ocurrido un error", + "EmailTemplateUpdatedSuccessfully": "Plantilla de correo electrónico actualizada correctamente", + "PinThisProjectInTheChatWindow": "Anclar este proyecto en la ventana de chat para rastrear fácilmente las conversaciones del proyecto y cambiar su estado", + "SelectAnotherProject": "Seleccione otro proyecto", + "DashboardLanguage": "Idioma del panel", + "AutomaticDashboardLanguage": "Automático (idioma del navegador)", + "PreferredDashboardLanguage": "Elige tu idioma preferido", + "PleaseSelectALanguage": "Por favor, seleccione un idioma", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Es necesario seleccionar un proyecto para administrar si desea o no recibir correos electrónicos de notificación cuando se le asigna una conversación o cuando hay una nueva conversación sin asignar", + "TheDashboardIsTranslatedInto": "El tablero se traduce a {{language_name}}. Para cambiar de idioma haz click en la bandera", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "La configuración se aplicará después de actualizar el Tablero.", + "RefreshNow": "Refresca ahora", + "ServedByHumans": "Servido por humanos", + "ServedByBots": "Servido por bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Tiempo promedio de respuesta", + "AverageLengthOfConversation": "Duración media de la conversación", + "New Conversation": "Nueva conversación", + "Authentication Triggers": "Activadores de autenticación", + "DailyAverage": "Promedio diario", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "tú: ", + "LABEL_MSG_PUSH_START_CHAT": "Aún no hay conversación", + "LABEL_MSG_START_CHAT": "Empezar a chatear", + "LABEL_AVAILABLE": "disponible", + "LABEL_NOT_AVAILABLE": "no disponible", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Todavía no hay mensajes...", + "LABEL_TODAY": "hoy", + "LABEL_TOMORROW": "ayer", + "LABEL_LAST_ACCESS": "ultimo acceso", + "LABEL_TO": "en", + "ARRAY_DAYS": [ + "Lunes", + "Martes", + "Miércoles", + "Jueves", + "Viernes", + "Sábado", + "Domingo" + ], + "LABEL_SEND": "Enviar", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id de conversación", + "LABEL_CREATED_THE": "grupo creado el", + "LABEL_INFO_ATTRIBUTE": "Atributos", + "LABEL_INFO_ADVANCED": "Avanzado", + "LABEL_CLIENT": "Cliente ", + "LABEL_SOURCEPAGE": "Fuente ", + "LABEL_DEPARTMENT_ID": "Id del departamento ", + "LABEL_DEPARTMENT_NAME": "Departamento ", + "requester_id": "ID del solicitante", + "projectId": "ID del proyecto ", + "LABEL_NAME": "Usuario ", + "LABEL_EMAIL": "E-mail ", + "LABEL_MEMBERS": "Participantes", + "LABEL_INFO_MESSAGE": "Mensaje de información", + "LABEL_READ_BY": "Leído por", + "LABEL_STATUS_MESSAGE": "estado", + "LABEL_SENT_THE": "enviado el", + "LABEL_SENT_BY": "de", + "LABEL_GUEST": "Invitado", + "LABEL_CREATE_TICKET": "Crear un ticket", + "LABEL_SEND_BY_EMAIL": "Enviar por email", + "LABEL_VIDEO_CHAT": "Videollamada", + "LABEL_LEAVE_GROUP": "Dejar el grupo", + "LABEL_CLOSE_GROUP": "Cerrar", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "Ok", + "CLOSE_ALERT_CANCEL_LABEL": "CANCAR", + "LEAVE_ALERT_MSG": "¿Abandonar el grupo?", + "CLOSE_ALERT_MSG": "¿Cerrar la conversación?", + "VIDEOCHAT_ALERT_MSG": "Servicio no disponible", + "CLOSING_CONVERSATION_SPINNER_MSG": "Por favor espere.
Estamos cerrando la conversación", + "CONVERSATION_CLOSED_ALERT_MSG": "La conversación se cerró correctamente.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "No se puede cerrar la conversación", + "LEAVING_GROUP_SPINNER_MSG": "Por favor espere.
Usted está abandonando el grupo", + "CONVERSATION_LEFT_ALERT_MSG": "El grupo se ha dejado correctamente.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "El grupo no pudo ser dejado", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "No hay ninguna conversación en el archivo", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "tú", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "han sido agregados a ", + "INFO_SUPPORT_USER_ADDED_VERB": "se unió", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "el chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reabierto", + "INFO_SUPPORT_CHAT_CLOSED": "Chat cerrado", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Se le ha asignado una nueva solicitud de soporte", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Perfil", + "LABEL_CLOSE": "Cerrado", + "LABEL_DISCONNECT": "Desconectar", + "LABEL_NEW_CHAT": "Nuevo chat", + "LABEL_FORGOT_PASSWORD": "¿Has olvidado tu contraseña?", + "LABEL_SIGNIN": "Iniciar sesión", + "LABEL_SIGNIN_TO": "Iniciar sesión en", + "LABEL_SIGNIN_ERROR": "Error al iniciar sesión", + "LABEL_PASSWORD": "Contraseña", + "LABEL_ERROR_EMAIL": "Introduzca una dirección de correo electrónico válida.", + "LABEL_ERROR_PASSWORD": "La contraseña debe tener al menos 6 caracteres.", + "LABEL_LOGIN": "Ingresar", + "LABEL_LOGOUT": "Cerrar sesión", + "LABEL_WELCOME_TO": "Bienvenido a", + "LABEL_SIGNUP": "Regístrate", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "¿Ya tienes una cuenta?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "¿Aún no tienes una cuenta?", + "LABEL_FORGOT_YOUR_PASSWORD": "¿Olvidaste tu contraseña?", + "LABEL_CLICK_HERE": "Haz clic aquí", + "LABEL_REGISTRATION": "Registro", + "LABEL_PLACEHOLDER_EMAIL": "Tu email", + "LABEL_PLACEHOLDER_PASSWORD": "Su contraseña", + "LABEL_PLACEHOLDER_NAME": "Tu nombre", + "LABEL_PLACEHOLDER_LAST_NAME": "Su apellido", + "LABEL_LAST_NAME": "Apellido", + "LABEL_FIELD_NOT_EMPTY": "El campo no puede estar vacío.", + "LABEL_NEW_PASSWORD": "Generar una nueva contraseña", + "LABEL_CLOSED": "Cerrado", + "LABEL_INFO": "Informaciones", + "ALERT_NOTIFICATION": "Advertencia: el envío de notificaciones está desactivado, cambia la configuración del navegador para permitir el envío de notificaciones.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Id Externo", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Detalle de la solicitud", + "LABEL_ENTER_MSG": "Introduzca un mensaje o presione / para respuestas predefinidas", + "LABEL_ENTER_MSG_SHORT": "Introduzca un mensaje", + "LABEL_ENTER_MSG_SHORTER": "Escribir...", + "LABEL_MSG_LOGIN_TILEDESK": "Ir al inicio de sesión para empezar a chatear", + "LABEL_ARCHIVED": "Archivado", + "LABEL_INFO_CONVERSATION": "Info conversación", + "LABEL_INFO_USER": "Info usuario", + "LABEL_IS_WRITING": "escribir", + "LABEL_VERSION": "versión", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "escribe tu mensaje..", + "LABEL_START_NW_CONV": "Nueva conversación", + "LABEL_FIRST_MSG": "Describa en breve su problema, será contactado por un agente.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Todos los operadores están desconectados en este momento. De todos modos, puedes describir tu problema. Será asignado al equipo de soporte que le responderá lo antes posible.", + "LABEL_SELECT_TOPIC": "Elija un tema", + "LABEL_COMPLETE_FORM": "Complete el formulario para iniciar una conversación con el siguiente agente disponible.", + "LABEL_FIELD_NAME": "Nombre", + "LABEL_ERROR_FIELD_NAME": "Campo requerido (mínimo 5 caracteres).", + "LABEL_FIELD_EMAIL": "E-mail", + "LABEL_ERROR_FIELD_EMAIL": "Introduzca una dirección de correo electrónico válida.", + "LABEL_WRITING": "está escribiendo...", + "AGENT_NOT_AVAILABLE": " Desconectado", + "AGENT_AVAILABLE": " En línea", + "GUEST_LABEL": "Invitado", + "ALL_AGENTS_OFFLINE_LABEL": "Todos los operadores están desconectados en este momento", + "LABEL_LOADING": "Cargando...", + "CALLOUT_TITLE_PLACEHOLDER": "¿Necesitas ayuda?", + "CALLOUT_MSG_PLACEHOLDER": "¡Haz clic aquí y empieza a chatear con nosotros!", + "CUSTOMER_SATISFACTION": "Satisfacción del cliente", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "su opinión sobre nuestro servicio al cliente", + "DOWNLOAD_TRANSCRIPT": "Descargar transcripción", + "BACK": "Atrás", + "YOUR_RATING": "tu calificación", + "WRITE_YOUR_OPINION": "Escribe tu opinión... (opcional)", + "SUBMIT": "Enviar", + "THANK_YOU_FOR_YOUR_EVALUATION": "Gracias por su evaluación", + "YOUR_RATING_HAS_BEEN_RECEIVED": "tu calificación ha sido recibida", + "ALERT_LEAVE_CHAT": "¿Quieres abandonar el chat?", + "YES": "Sí", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimizar chat", + "BUTTON_EDIT_PROFILE": "Actualizar perfil", + "RATE_CHAT": "Calificar chat", + "WELLCOME_TITLE": "Hola, bienvenido a Tiledesk 👋", + "WELLCOME_MSG": "¿Cómo podemos ayudar?", + "WELLCOME": "Bienvenida", + "OPTIONS": "opciones", + "SOUND_OFF": "sonido apagado", + "SOUND_ON": "sonido en", + "LOGOUT": "cerrar sesión", + "CLOSE": "cerrar", + "PREV_CONVERSATIONS": "Tus conversaciones", + "YOU": "Tú", + "SHOW_ALL_CONV": "mostrar todo", + "START_A_CONVERSATION": "Iniciar una conversación", + "NO_CONVERSATION": "Sin conversación", + "SEE_PREVIOUS": "ver anterior", + "WAITING_TIME_FOUND": "El equipo normalmente responde en $reply_time", + "WAITING_TIME_NOT_FOUND": "El equipo responderá lo antes posible", + "CLOSED": "CERRADO", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Por favor, selecciona un chat para empezar a enviar mensajes", + "FromThisAreNew": "------------------", + "Preview": "Vista previa", + "AddACaption": "Añadir un título", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "¡Ups! Ha ocurrido un error al darse de baja de las notificaciones", + "SIGNIN_ERROR_USER_NOT_FOUND": "Error de autenticación. Usuario no encontrado.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Error de autenticación. Contraseña incorrecta.", + "Email is required": "Se requiere correo electrónico.", + "Email must be a valid email": "El correo electrónico debe ser un email válido.", + "Password is required": "Se requiere contraseña.", + "Password must be at least 6 characters long": "La contraseña debe tener al menos 6 caracteres.", + "UPLOAD_FILE_ERROR": "Se ha producido un error inesperado al subir el archivo", + "DROP_IMAGE_HERE_TO_SEND_IT": "Soltar la imagen aquí para enviarla", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Solo se pueden pegar archivos de imagen y texto", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Error al subir: el formato no es compatible", + "SENT_AN_IMAGE": "envió una imagen", + "SENT_AN_ATTACHMENT": "envió un archivo adjunto", + "NO_INFORMATION_AVAILABLE": "No hay información disponible", + "CONTACT_ID": "ID de contacto", + "USER_ID": "ID Usuario", + "CLOSE_TOAST": "Cerrar", + "WAITING_FOR_NETWORK": "Esperando a la red", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancelar", + "AreYouSure": "¿Estás seguro?", + "UnassignedConversations": "Conversaciones sin asignar", + "NewConversations": "Nuevas conversaciones", + "UPLOAD": "Subir", + "CANNED_RESPONSES": "Respuestas predefinidas", + "NO_CANNED_RESPONSES": "No hay respuestas predefinidas", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "No hay respuestas predefinidas disponibles", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Para crearlos ve al proyecto (puedes hacer clic en el nombre del proyecto disponible en la barra de la derecha) y debajo del elemento de menú 'Configuración' en la barra lateral del panel de control haz clic en 'Respuestas predefinidas' y luego en el botón 'Crear respuesta'", + "YES_CANNED_RESPONSES": "Ver las respuestas predefinidas haciendo clic en el botón ⚡ o escribiendo un / en el área de texto, también puede filtrar la lista escribiendo después de /", + "VIEW_ALL_CONVERSATIONS": "Ver todas las conversaciones", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Anclar un proyecto", + "PINNED_PROJECT": "Proyecto anclado", + "CHANGE_PINNED_PROJECT": "Cambiar proyecto anclado", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "cambiar a disponible/no disponible", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Swedish b/Swedish new file mode 100644 index 000000000000..2036d714d119 --- /dev/null +++ b/Swedish @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Byt språk på instrumentpanelen", + "ThisIsTheRealTimeConversationsMonitoringPanel": "Detta är övervakningspanelen för konversationer i realtid. För att hantera dina konversationer använd", + "chatTool": "chattverktyg", + "UsersAndGroups": "Lagkamrater & grupper", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "FoU", + "RoutingAndDepts": "Routing & Avd", + "RoutingAndDepartments": "Rutning & avdelningar", + "Routing": "Routing", + "DefaultDepartment": "Standardavdelning", + "Default Department": "Standardavdelning", + "Teammate": "lagkamrat", + "Teammates": "lagkamrater", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Projektinställningar", + "Groups": "Grupper", + "Name": "namn", + "Available": "tillgängligt", + "Unavailable": "inte tillgänglig", + "Visitors": "Besökare", + "Requests": "Samtal", + "Request": "Konversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Historia", + "Settings": "inställningar", + "ViewOption": "View options", + "Notification": "Aviseringar", + "Departments": "avdelningar", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resurser", + "Hours": "Öppettider", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Förnamn", + "LastName": "Efternamn", + "iAgree": "jag håller med", + "IAccept": "I accept", + "TermsAndConditions": "Allmänna Villkor", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "och", + "SignUp": "Bli Medlem", + "AlreadyHaveAnAccount": "Har du redan ett konto?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Har du inte ett konto än?", + "Dont": "Gör det inte", + "HaveAnAccountYet": "har du ett konto än?", + "QuickTipsAssigned": "Tilldelade chattar hjälper till att upprätthålla en jämn arbetsbelastningsfördelning, särskilt för större team.", + "QuickTipsPooled_1": "Chattar kommer inte att tilldelas agenter automatiskt, istället måste de manuellt hämta chattar från de som inte har tilldelats.", + "QuickTipsPooled_2": "Poolade chattar ger agenter mer självständighet, vilket gör att de kan arbeta i sin egen takt.", + "QuickTipsBot": "Välj en bot som svarar automatiskt.", + "GroupsQuickTips1": "Använd grupper för att organisera supportteam.", + "GroupsQuickTips2": "Du kan gruppera lagkamrater baserat på färdigheter och tilldela grupper av lagkamrater till dina avdelningar.", + "ForgotYourPassword": "Glömt ditt lösenord", + "ClickHere": "Klicka här", + "PswResetEmailSent": "E-postmeddelande om lösenordsåterställning har skickats", + "YouWillReceiveAnEmail": "Du kommer att få ett e-postmeddelande med en länk för att återställa ditt lösenord.", + "ToRequestAPswReseTEmail": "För att begära ett lösenordsåterställande e-post, vänligen ange ditt kontos e-postadress", + "RequestNewPsw": "Begär nytt lösenord", + "BackToLogin": "Tillbaka till login", + "First Name is required.": "Förnamn krävs", + "Email is required.": "E-post krävs.", + "Email must be a valid email": "E-post måste vara en giltig e-post", + "Email is required. Email must be a valid email": "E-post krävs. E-post måste vara en giltig e-post", + "Password is required.": "lösenord krävs", + "Password cannot be more than 25 characters long.": "Lösenordet får inte vara mer än 25 tecken långt", + "Password must be at least 6 characters long.": "Lösenordet måste vara minst 6 bokstäver långt", + "Please accept Terms and Conditions and Privacy Policy": "Vänligen acceptera villkoren och sekretesspolicyn", + "ConfirmPsw": "Bekräfta lösenord", + "PswNotMatch": "Lösenordet matchar inte", + "ResetPsw": "Återställ lösenord", + "YourPswHasBeenChanged": "Ditt lösenord har ändrats", + "GoToLogin": "Gå till Logga in", + "GoToYourProjects": "Gå till dina projekt", + "InvalidPswResetKey": "Ogiltig nyckel för återställning av lösenord", + "QuickTips": "Snabba tips", + "Error": "Fel", + "Updated": "Uppdaterad", + "TotalActive": "Totalt aktiv", + "Active": "Aktiva", + "Served": "Tilldelad", + "Unserved": "Otilldelad", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Samtal för agent", + "RequestsForDept": "Samtal för avdelningen", + "NumberOfRequestsLast7Days": "Antal konversationer senaste 7 dagarna", + "NumberOfRequests": "Antal konversationer", + "LastMonth": "Förra månaden", + "Contacts": "Kontakter", + "Contact": "Kontakt", + "ContactId": "Kontakt-ID", + "ContactEmail": "Kontakt e-post", + "Created": "Skapad", + "By": "förbi", + "CreatedBy": "Skapad av", + "NoContact": "Ingen kontakt", + "SearchYourContacts": "Sök i dina kontakter", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Sök via e-post", + "SelectAnEmail": "Select an email", + "ClearSearch": "Rensa sökning", + "ViewDetails": "Visa detaljer", + "ViewContactRequests": "Visa konversationer", + "ContactDetails": "Kontaktuppgifter", + "Department": "Avdelning", + "SelectADepartment": "Välj en avdelning", + "DepartmentId": "Avdelnings-id", + "ProjectId": "Projekt-id", + "ServedBy": "Tilldelats", + "SentThe": "skickade", + "ToTheDepartment": "till avdelningen", + "Cancel": "Annullera", + "SessionExipired": "Session har löpt ut", + "YourSessionHasExpired": "Din session har gått ut.", + "YouWillBeRedirectToLoginPage": "Du kommer att omdirigeras till inloggningssidan", + "RequestsForDepartment": "Samtal för avdelningen", + "SwitchTo": "byta till", + "AllAgentsRequests": "Alla agentkonversationer", + "YourRequests": "Dina konversationer", + "Primary": "Grundfärg", + "PrimarySubtitle": "Används som bakgrundsfärg för att markera områden och knappar", + "Secondary": "Sekundär färg", + "SecondarySubtitle": "Tillämpas på texten i knappar och andra element framför en primär färgbakgrund", + "MinutesAgo": "minuter sedan", + "WidgetAlignmentOnYourWebsite": "Widgetjustering på din webbplats:", + "BottomRight": "Nere till höger", + "BottomLeft": "Nedre vänstra", + "WidgetColors": "Widget färger", + "Colors": "Färger", + "CustomizeTheWidgetColors": "Anpassa widgetens färger, logotyp, välkomstmeddelanden och justering", + "ChooseYourWidgetColors": "Välj dina widgetfärger, logotyp, meddelanden och mer!", + "Change": "Förändra", + "Customize": "Anpassa", + "View": "Se", + "AdvancedWidgetConfigurations": "Avancerade widgetkonfigurationer", + "YourConversations": "Dina konversationer", + "NewConversation": "Ny konversation", + "WidgetAppearance": "Widget utseende", + "OnlineMessage": "Onlinemeddelande", + "OfflineMessage": "Offlinemeddelande", + "OfficeClosedMessage": "Meddelande om stängda kontor", + "EnterTheURL": "Ange webbadressen till din logotyp", + "YourLogoURL": "Din logotyp URL", + "displayLogo": "Visa logotyp", + "LogoImageNotFound": "Logotypbilden hittades inte", + "WelcomeMessage": "Välkomstmeddelande", + "SayHello": "Säg hej till dina besökare när de öppnar chatten", + "TeamIntro": "Teamintro", + "IntroduceYourTeam": "Presentera ditt team och berätta hur du kan hjälpa din kund", + "EditContact": "Redigera kontakt", + "UpdateContact": "Uppdatera kontakt", + "EnterValidEmail": "Ange en giltig e-postadress", + "AreYouSure": "Är du säker", + "YouAreAboutToDeleteTheContact": "Du är på väg att ta bort kontakten", + "DeleteContact": "Ta bort kontakt", + "Attributes": "Attribut", + "UserEmail": "Användarens e-post", + "ExportToCSV": "Exportera till CSV", + "Actions": "Handlingar", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Ägare", + "admin": "Administratör", + "agent": "Ombud", + "Greetings": "Hälsningar", + "Callout": "Ropa ut", + "openUserProfile": "Ställ in din profilbild", + "openUserProfileDesc": "Att inkludera ett profilfoto ökar din profils trovärdighet och är ett av de första intrycken du gör på besökarna", + "openWidget": "Installera och styla widgeten", + "openWidgetDesc": "Du kan enkelt anpassa widgetens stil för att passa ditt varumärke. Du kan lägga till din egen logotyp, välja färger och mer", + "openChat": "Öppna chatten", + "openChatDesc": "Öppna livechatten där du kan hantera och svara på konversationer", + "ChangeAvailabilitySuccessNoticationMsg": "Status har uppdaterats", + "ChangeAvailabilityErrorNoticationMsg": "Ett fel uppstod vid uppdatering av status", + "RemoveProjectUserSuccessNoticationMsg": "Lagkamraten har tagits bort", + "RemoveProjectUserErrorNoticationMsg": "Ett fel uppstod när lagkamraten skulle tas bort", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Kontakten har uppdaterats", + "EditContactErrorNoticationMsg": "Ett fel uppstod när kontakten skulle uppdateras", + "DeleteLeadSuccessNoticationMsg": "Kontakten har raderats", + "DeleteLeadErrorNoticationMsg": "Ett fel uppstod när kontakten skulle raderas", + "CreateFaqSuccessNoticationMsg": "Svaret har skapats", + "CreateFaqErrorNoticationMsg": "Ett fel uppstod när svaret skapades", + "UpdateFaqSuccessNoticationMsg": "Svaret har uppdaterats", + "UpdateFaqErrorNoticationMsg": "Ett fel uppstod när svaret skulle uppdateras", + "TrashBotSuccessNoticationMsg": "Boten har raderats", + "TrashBotErrorNoticationMsg": "Ett fel uppstod när boten skulle tas bort", + "UpdateBotError": "Ett fel uppstod vid uppdatering av boten", + "Not a valid JSON file.": "Inte en giltig JSON-fil", + "UpdateBotSuccess": " boten har uppdaterats", + "ArchivingRequestErrorNoticationMsg": "Ett fel uppstod vid arkivering av konversationen", + "ArchivingRequestNoticationMsg": "Bearbetar...", + "RequestHasBeenArchivedNoticationMsg_part1": "Konversation med id: ", + "RequestSuccessfullyClosed": "Konversationen löstes", + "RequestHasBeenArchivedNoticationMsg_part2": " har flyttats till Historia", + "CreatedGroupSuccessMsg": "Gruppen har skapats", + "CreatedGroupErrorMsg": "Ett fel uppstod när gruppen skapades", + "UpdateGroupSuccessNoticationMsg": "Gruppen har uppdaterats", + "UpdateGroupErrorNoticationMsg": "Ett fel uppstod när gruppen skulle uppdateras", + "RemoveGroupMemberSuccessNoticationMsg": "Medlem har tagits bort", + "RemoveGroupMemberErrorNoticationMsg": "Ett fel uppstod när medlemmen skulle tas bort", + "UpdateWidgetProjectSuccessNoticationMsg": "Chattwidgetens stil uppdaterad", + "UpdateDeptGreetingsSuccessNoticationMsg": "Dina ändringar har sparats", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Onlinemeddelandet har sparats", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offlinemeddelandet har sparats", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office stängt meddelande har sparats", + "FaqUpdatedSuccessfullyMsg": "FAQ har uppdaterats", + "FaqUpdatedErrorMsg": "Ett fel uppstod vid uppdatering av FAQ", + "SubscriptionSuccessfullyCanceled": "Prenumerationen har avslutats", + "AnErrorOccurredWhileCancellingSubscription": "Ett fel uppstod när prenumerationen avslutades", + "Login": "Logga in", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Logga in", + "SignIn": "Logga in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Om du vill logga in på den gamla versionen", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Låt oss ställa in din", + "Chat": "Chatt", + "download": "ladda ner", + "examplecsv": "exempel.csv", + "NeedHelpWriteTo": "Behövs hjälp? skriva till", + "WaitingTimeAverage": "Väntetid i genomsnitt", + "hours": " timmar, ", + "minutes": " minuter, ", + "mins": "mins", + "seconds": " sekunder", + "ViewProfile": "Visa profil", + "GettingStartedWith": "Komma igång med", + "HereIsAListOfPagesAndLinks": "Här är en lista över sidor som vi rekommenderar att du går igenom innan du börjar föra konversationer", + "OpenTheChatToHandleTheIncomingRequests": "Öppna chatten för att hantera de inkommande konversationerna", + "GetTheMobileApp": "Skaffa mobilappen", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Håll stödet igång när agenter är på resande fot", + "GettingStartedForAdmin": "Komma igång för admin", + "GettingStartedForAgents": "Komma igång för agenter", + "DeveloperDocs": "Utvecklardokument", + "InstallWithGoogleTagManager": "Installera med Google Tag Manager", + "Activities": "Aktiviteter", + "Activity": "Aktivitet", + "NoActivities": "Inga aktiviteter", + "LatestActivities": "Senaste aktiviteterna", + "HasChanged": "har förändrats", + "HisStatus": "hans status", + "Status": "Status", + "TheAvailabilityStatusOf": "tillgänglighetsstatus för", + "AvailabilityStatus": "Tillgänglighetsstatus", + "TheRoleOf": "rollen som", + "Into": "in i", + "HasRemoved": "har tagit bort", + "FromTheProject": "från projektet", + "HasInvited": "har bjudit in", + "ToTakeOnTheRoleOf": "att ta rollen som", + "PendingInvitation": "Väntande inbjudan", + "PendingInvitations": "väntande inbjudningar", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Här är dokumentationen om besökarnas autentisering", + "SortByDate": "sortera efter datum", + "SelectActivities": "Välj aktiviteter", + "AllActivities": "Alla aktiviteter", + "NewRequest": "Ny konversation", + "_served": "tilldelas", + "_unserved": "otilldelad", + "AssignedTo": "tilldelats", + "UpgradeNow": "Uppgradera nu", + "Plan": "Planen", + "ProfileNotAvailable": "Profilen är inte tillgänglig", + "Upgrade": "Uppgradera", + "TrialExpired": "rättegången löpte ut", + "Train": "Tåg", + "Search": "Sök", + "AddTheAboveQuestionToAnExistingFAQ": "Lägg till ovanstående fråga till en befintlig FAQ", + "Answers": "Svar", + "Questions": "Frågor", + "NoGoodMatchFound": "Ingen bra matchning hittades", + "AddAnotherAnswerToTheCurrentQuestion": "Lägg till ytterligare ett svar på den aktuella frågan", + "AddAnswerToTheCurrentQuestion": "Lägg till svar på aktuell fråga", + "AddAnswer": "Lägg till svar", + "Answer": "Lägg till ytterligare ett svar på ovanstående fråga", + "Add": "Lägg till", + "AnswerSuccessfullyAdded": "Svaret har lagts till", + "Inspect": "Inspektera", + "StartOver": "Börja om", + "Hi": "Hej", + "StartToTestTheBot": "börja testa boten", + "TestingTheBotsIsAnImportantPart": "Att testa botarna är en viktig del av en iterativ process för att förbättra noggrannheten hos de svar som returneras.", + "EnterAQuestionInTheTextBox": "Skriv en fråga i textrutan och klicka på knappen Skicka.", + "TheBestMatchedAnswerFromTheBotIsReturned": "Det bäst matchade svaret från boten returneras som svaret.", + "SelectInspectForMoreDetailsOnThatResponse": "Välj Inspektera för mer information om det svaret.", + "TheTrainBotSlideOutPanelAppears": " Utdragningspanelen Train bot visas.", + "YouCanAddANewAnswer": "Du kan lägga till ett nytt svar om något av de befintliga svaren som matchades är felaktiga eller svaret inte finns i bot (ingen bra matchning hittades).", + "EnterTheNewAnswerToCurrentQuestion": "Ange det nya svaret på den aktuella frågan i textrutan i Train bot-panelen och tryck på Lägg till svar för att lägga till det.", + "TypeAddYourQuestionHere": "Skriv/lägg till dina frågor här separerade med en ny rad", + "SearchForAnswersInBots": "Sök efter svar i Bots", + "AnswersFound": "Svar hittade", + "FoundIn": "hittades i", + "ToThisAnswer": "till detta svar", + "At": "på", + "at": "på", + "CurrentAnswers": "Aktuella svar", + "NewAnswer": "Nytt svar", + "UploadAnswersFromCsv": "Ladda upp svar från CSV", + "UploadFromCsv": "Ladda upp från Csv", + "ExportAnswersToCsv": "Exportera svar till CSV", + "ExportToCsv": "Exportera till CSV", + "Close": "Stänga", + "Period": "Period", + "SubscriptionCreated": "Prenumeration skapad", + "SubscriptionRenewed": "Prenumeration förnyad", + "ForThePlan": "för planen", + "Invoice": "Faktura", + "Event": "Händelse", + "ViewInvoice": "Visa faktura", + "DownloadInvoice": "Ladda ner faktura", + "CancelSubscription": "Avbryt prenumeration", + "DoYouReallyWantToCancelYourSubscription": "Vill du verkligen säga upp ditt abonnemang?", + "OnceYouCancelTheSubscription": "När du avslutar prenumerationen kommer ditt konto att nedgraderas till Gratis och du kommer inte att kunna komma åt våra {{projectprofile}} funktioner", + "YouCurrentlyAreUsing": "Du använder för närvarande", + "Of": "av", + "ActiveOperatorSeatsInThe": "aktiva platser i", + "GetMore": "Få mer", + "AvailableWithTheProPlan": "Tillgänglig med Pro-planen eller Enterprise-planen", + "BoostCustomerEngagementThroughTriggers": "Öka kundernas engagemang genom triggers. Skicka rätt meddelande vid rätt tidpunkt till rätt personer.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Uppgradera ditt konto för att spåra vad agenter gör!", + "UpgradeYourAccount": "Uppgradera ditt konto", + "Includes": "inkluderar", + "EverythingIn": "allt i", + "Unlimited": "Obegränsat", + "AgentsGroups": "Agentgrupper", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per sittplats", + "PerMonth": "per månad", + "PerYear": "per år", + "GetProPlan": "Skaffa Pro Plan", + "ContactUs": " Kontakta oss", + "OurMostComprehensivePlan": "Vår mest omfattande plan, med avancerade funktioner och dedikerad support", + "ProPlan": "Pro plan", + "OrderDetails": "Orderdetaljer", + "SubscriptionPeriod": "Prenumerationsperiod", + "Total": "Total", + "PayWithACard": "Betala med kort", + "DataExportIsAvailableWithTheProPlan": "Dataexport är tillgänglig med Pro-planen eller Enterprise-planen", + "UpdateYourAccounToGetThisFeature": "Uppdatera ditt konto för att få den här funktionen", + "UnlimitedChatHistory": "Obegränsad chatthistorik", + "DataExport": "Dataexport", + "PostChatSurveys": "Undersökningar efter chatt", + "WidgetUnbranding": "Varumärkesfri widget", + "DedicatedAccountManager": "Dedikerad kontoansvarig", + "Training": "Träning", + "SoftwareEngineerSupport": "Support för mjukvaruingenjör", + "AdvancedAnalytics": "Avancerad analys", + "SubscriptionStartDate": "Startdatum för prenumerationen", + "CurrentInvoiceStartDate": "Aktuellt fakturastartdatum", + "CurrentInvoiceEndDate": "Aktuellt slutdatum för faktura", + "NumberOfAgentSeats": "Antal platser", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "säten", + "YourCurrentPlan": "Din nuvarande plan", + "NextRenew": "Nästa förnyelse", + "Today": "i dag", + "In": "i", + "SubscriptionStatus": "Prenumerationsstatus", + "day": "dag", + "month": "månad", + "year": "år", + "PaymentDate": "Betalningsdag", + "to": "till", + "AddProject": "Lägg till ett projekt", + "CreateAProject": "Skapa ett projekt", + "StartByEnteringTheNameOf": "Börja med att ange namnet på", + "YourSite": "din sida", + "EnterTheSiteName": "Ange webbplatsens namn", + "SiteName": "Sidnamn", + "TheSiteNameIsRequested": "Webbplatsens namn efterfrågas", + "InstallTiledesk": "Installera widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimentell", + "ChatWithUs": "chatta med oss", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chatta med", + "IfYouAreInterested": "Är du intresserad?", + "Processing": "Bearbetar...", + "ProcessingNoDot": "Bearbetning", + "RecentProjects": "Nyliga projekt", + "OtherProjects": "Andra projekt", + "Copied": "Kopierade", + "TestWidget": "Testa widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Förinställda färgkombinationer", + "TestWidgetAllowYou": "Testwidget låter dig simulera besökare, dela din widget och verifiera dina designinställningar", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "Du har blivit inbjuden av", + "ToJoinTheProject": "att gå med i projektet", + "AndTakeOnTheRoleOf": "och ta rollen som", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "Inbjudan du använder är inte längre giltig ", + "ImANewUser": "Jag är en ny lagkamrat", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Efter registrering kommer du att kunna gå med", + "FromTheRecentPojectPage": "från sidan Senaste projekt", + "IAlreadyHaveAnAccount": "jag har redan ett konto", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Du har redan bjudit in den här lagkamraten (se väntande inbjudningar)", + "Awesome": "Grymt bra", + "YourPaymentIsSuccessfullyDone": "Din betalning har genomförts", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Kontrollera din e-post, du kommer att få ett kvitto", + "HavingTrouble": "Har problem", + "ContinueToHomepage": "Fortsätt till hemsidan", + "General": "Allmän", + "NoPayments": "Inga betalningar", + "Agent": "Ombud", + "Agents": "Agenter", + "WhatYoureMissing": "Vad du saknar", + "OnceYourTrialHasEndedYouWillMissing": "När din testperiod har avslutats kommer du att saknas", + "On": "på", + "InstallNow": "Installera nu", + "AssigneeAgent": "Tilldelad agent", + "Assignee": "Uppdragstagare", + "WidgetTranslations": "Widgetöversättningar", + "Translations": "Translations", + "Multilanguage": "Flerspråkig", + "TranslateOrEditWidgetPhrases": "Översätt eller redigera alla fraser som visas i widgeten", + "IfYouWantToTranslateOrEditWidgetPhrases": "Om du vill lägga till ett språk eller redigera alla fraser som visas i widgeten", + "English": "engelsk", + "Italian": "italienska", + "German": "tysk", + "en": "engelsk", + "it": "italienska", + "de": "tysk", + "es": "spanska", + "pt": "portugisiska", + "fr": "franska", + "ru": "ryska", + "tr": "turkiska", + "sr": "serbiska", + "ar": "arabiska", + "uk": "ukrainska", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Välj ett språk", + "Delete": "Radera", + "NoUnservedRequests": "Inga otilldelade konversationer", + "NoServedRequests": "Inga tilldelade konversationer", + "NoRequests": "Ingen konversation", + "MultiLanguagePreview": "Ändra språk för förhandsvisning", + "RequiredField": "obligatoriskt fält", + "Text": "Text", + "Alignment": "Inriktning", + "UserRole": "Användarroll", + "BotType": "Bot typ", + "Language": "Språk", + "ReassignToDept": "Omplacera till avdelning", + "AddTranslation": "Lägg till översättning", + "Completed": "Avslutad", + "TranslationDeleted": "{{language_name}} översättning raderade", + "BotIntegration": "Botintegration", + "ChooseBotType": "Välj bottyp", + "CreateA": "Skapa en {{ bottype }} bot", + "CreateAN": "Skapa en {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Privat nyckelfil för tjänstekontot", + "DragAFileHereOr": "Dra din .json-inloggningsfil hit eller", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "bläddra", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "att ladda upp", + "CreateAnswers": "Skapa svar", + "CreateAFreeAccount": "Skapa ett gratis konto", + "CreateTicket": "Skapa biljett", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Ämne", + "DefaultBotLanguageInDialogflow": "Standard botspråk i Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Vår infödda, lätta och kraftfulla NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automatisera svaren på dina vanliga frågor för omedelbara lösningar och nöjdare kunder", + "UseDialogflowToTrainYourBot...": "Använd Dialogflow för att träna din bot med vår inhemska och innovativa Dialogflow-integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Kom igång handledning", + "AnIdentityBotRepresents": "En identitetsbot representerar en virtuell profil som används för automatiska meddelanden som skickas av systemet (t.ex. att skicka meddelanden i triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow kunskapsbas-ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fyll bara i fältet om du vill använda", + "DialogflowKnowledgeBaseFeature": "Dialogflows kunskapsbasfunktion", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Här är handledningen.", + "FiletypeNotSupported": "filtypen stöds inte", + "ChatLimit": "Chattgräns", + "SuccessfullyUpdated": "Uppdaterades framgångsrikt", + "AnErrorOccurredWhileUpdating": "Ett fel uppstod under uppdateringen", + "NotificationNothingToSave": "Inget att spara", + "GoToRequest": "Gå till konversation", + "Busy": "upptagen", + "Company": "Företag", + "Address": "Adress", + "StreetAddress": "Gatuadress", + "Street": "Street", + "City": "Stad", + "State": "Province/State", + "PostalCode": "Post/Post", + "Country": "Land", + "PhoneNumber": "Telefonnummer", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start datum", + "ExtremeMeasures": "Extrema åtgärder", + "DeleteAccount": "Radera konto", + "AreYouSureYouWantDeleteYourAccount": "Är du säker på att du vill radera ditt konto", + "AllProjectWillBeDeleted": "Alla ({{projects_length}}) projekt som skapats inom detta konto kommer att raderas", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Avbryt alla aktiva prenumerationer innan du fortsätter", + "YesDeleteMyAccount": "Ja, radera mitt konto", + "OperatingSystem": "Operativ system", + "ThisGroupHasNoMembers": "Den här gruppen har inga medlemmar", + "Description": "Beskrivning", + "more": "Mer", + "SeeAll": "Se allt", + "AllDepts": "Alla avdelningar", + "All": "Allt", + "Save": "Spara", + "Update": "Uppdatering", + "Warning": "Uppmärksamhet!", + "CreationDate": "Skapelsedagen", + "ThisConversationIsAssignedToYou": "Den här konversationen är tilldelad dig. För att skriva ett meddelande, klicka på \"Öppna chatt\".", + "OpenChat": "Öppna chatt", + "ThisConversationIsNotAssignedToYou": "Den här konversationen är inte tilldelad dig. För att gå med i konversationen, klicka på \"Gå med\".", + "ThereHasBeenAnErrorProcessing": "Det har uppstått ett fel när din förfrågan behandlas", + "PleaseWaitWhileWeAreProcessingYourRequest": "Vänta medan vi behandlar din förfrågan", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Standardsvar är färdiga meddelanden som du enkelt kan återkalla under chatten.", + "1B": "För att använda det skriv \"/\" (snedstreck framåt) och följ det med ett ord eller de första bokstäverna i ett ord som ingår i den standardiserade svarstiteln.", + "1C": "Välj det svar du vill använda från den returnerade listan över sparade svar.", + "2": "Om du ofta svarar på samma kundfrågor, överväg att spara dessa svar som standardsvar.", + "3": "Med standardsvar skriver du det en gång, sparar det och återanvänder det i chattar när du behöver.", + "4": "Du kan också skapa en mer engagerande upplevelse för dina kunder genom att använda anpassning i ditt meddelande:", + "5": "1) När du redigerar ett meddelande kan du infoga ett anpassningsfält genom att först välja det område där du vill skapa fältet.", + "6": "2) Klicka sedan på knappen LÄGG TILL PERSONLIG anpassning ", + "7": "3) Om du klickar på knappen LÄGG TILL PERSONLIG anpassning visas en lista där du kan välja vilket personlighetsvärde du vill lägga till i ditt meddelande." + }, + "CR": "CR", + "CannedResponses": "Sparade svar", + "AddResponses": "Skapa svar", + "EditResponses": "Redigera svar", + "Responses": "Svar", + "YouHaveNotAddedAnyCannedResponses": "Du har inte lagt till några standardsvar", + "Title": "Titel", + "Message": "Meddelande", + "AddCustomization": "Lägg till anpassning", + "SelectACustomizationToAddToYourMessage": "Välj ett anpassningsvärde att lägga till i meddelandet", + "recipient_name_desc": "Förnamnet på personen som agenten svarar läggs till i meddelandet.", + "recipient_lastname_desc": "Efternamnet på personen som agenten svarar till kommer att läggas till i meddelandet.", + "recipient_email_desc": "E-postadressen till personen som agenten svarar till kommer att läggas till i meddelandet.", + "recipient_website_desc": "Webbplatsen för personen som agenten svarar läggs till i meddelandet.", + "agent_name_desc": "Namnet på den agent som svarar kommer att läggas till i meddelandet.", + "First_name_of_recipient": "Mottagarens förnamn", + "Email_of_recipient": "E-post till mottagaren", + "Website_of_recipient": "Mottagarens webbplats", + "First_name_of_agent": "Agentens förnamn", + "EnterCannedResponseTitle": "Ange standardsvarstitel", + "WriteMsgToSendToYourVisitors": "Skriv ett standardsvarsmeddelande att skicka till dina besökare", + "PleaseFillOutThisField": "Var vänlig fyll i det här fältet", + "NotificationMsgs": { + "DeleteCannedResError": "Ett fel uppstod när svaret skulle raderas", + "DeleteCannedResSuccess": "Svaret har raderats", + "CreateCannedResSuccess": "Svaret har skapats", + "CreateCannedResError": "Ett fel uppstod när svaret skapades", + "UpdateCannedResSuccess": "Svaret har uppdaterats", + "UpdateCannedResError": "Ett fel uppstod när svaret skulle uppdateras" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Säten", + "UpgradePlan": "Uppgraderingsplan", + "UpgradeYourPlan": "Uppgradera din plan", + "Your": "Din", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "kommer att löpa ut om", + "Days": "dagar", + "Tomorrow": "i morgon", + "HasExpired": "har löpt ut", + "YourSubscriptionIsActive": "Ditt abonnemang är aktivt", + "ThePlanIsActive": "Planen är aktiv", + "ThePlanHasExpired": "Planen har löpt ut", + "AddMoreOperators": "Lägg till fler platser", + "ContactUs": "Kontakta oss", + "PlanChange": "Planförändring", + "ContactUsViaChatAndTellIUsHowManyOperator": "Kontakta oss via chatt och berätta hur många platser du vill lägga till projektet", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Kontakta oss via mejl och berätta hur många platser du vill lägga till projektet", + "TheNumberOfOperatorSeatsCannotBeLess": "Antalet platser får inte vara mindre än antalet lagkamrater i ditt projekt", + "SubscriptionExpired": "Prenumerationen har löpt ut", + "BillingProblem": "Faktureringsproblem", + "SubscriptionPaymentProblem": "Problem med betalning av prenumeration", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Vi kunde inte automatiskt förnya din prenumeration", + "PleaseChatWithUs": "Vänligen chatta med oss", + "PleaseContactUs": "Vänligen kontakta oss", + "ToUpdateYourPaymentInformation": "för att uppdatera din betalningsinformation", + "YourSubscriptionToThe": "Ditt abonnemang för", + "HasExpiredOn": "har gått ut den", + "DowngradeTo": "Nedgradera till gratis", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Du använder för närvarande alla platser", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Kontakta oss via chatt för att uppgradera din prisplan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Kontakta oss via e-post för att uppgradera din prisplan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Inga betalningar", + "ToEnableAllFeatures": "för att aktivera alla funktioner", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-skicka avskrift via e-post är inte tillgängligt i din nuvarande plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Lagkamratuppdatering", + "AgentDeletion": "Borttagning av lagkamrat", + "AgentInvitation": "Lagkamrat inbjudan", + "NewRequest": "Ny konversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profil", + "UploadImage": "Ladda upp bild", + "Name": "namn", + "Lastname": "Efternamn", + "UserId": "Användar ID", + "UpdateProfile": "Uppdatera profil", + "FaqKbId": "Id", + "FaqKbRemoteId": "Fjärr-ID", + "FaqKbCreatedAt": "Skapad vid", + "Processing": "Bearbetar...", + "Completed": "Avslutad", + "UserSuccessfullyUpdated": "Profilen har uppdaterats", + "AnErrorHasOccurred": "Ett fel uppstod när din profil uppdaterades", + "Continue": "Fortsätta", + "ChangePsw": "ändra lösenord", + "PendingEmailVerification": "Väntar på e-postverifiering", + "YourAccountIsPending": "Ditt konto väntar på e-postverifiering.", + "ClickHereToResend": "Klicka här för att skicka verifieringse-post igen", + "BotHasBeenRemoved": "denna bot har tagits bort", + "YourDetails": "Dina detaljer", + "AddYourOwnPicture": "⚡️ Lägg till din egen bild för att ge dina konversationer en mer intim känsla!", + "AddYourOwnPicture_": "⚡️ Lägg till din egen bild för att ge dina konversationer en mer intim känsla, eftersom din besökare kan se vem de pratar med!", + "PreferredSize": "Önskad bildstorlek 128x128 px - Bildformat: .jpeg eller .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "ändra lösenord", + "CurrentPsw": "Nuvarande lösenord", + "NewPsw": "Nytt lösenord", + "Confirm": "Bekräfta", + "ConfirmNewPsw": "Bekräfta nytt lösenord", + "PasswordSuccessfullyChanged": "Lösenordet har ändrats", + "CurrentPasswordIsInvalid": "Det aktuella lösenordet är ogiltigt", + "AnErrorHasOccurred": "Ett fel har uppstått", + "PasswordMustBe": "Lösenordet måste vara minst 6 bokstäver långt." + }, + "NotificationSettings": { + "AssignedConversations": "Tilldelade konversationer", + "AssignedConversationsSubtitle": "Få ett e-postmeddelande när en ny konversation tilldelas dig.", + "UnassignedConversations": "Ej tilldelade konversationer", + "UnassignedConversationsSubtitle": "Få ett e-postmeddelande när en konversation inte har tilldelats.", + "NotificationMsgs": { + "UpdateSuccess": "Inställningar uppdaterade", + "UpdateError": "Ett fel uppstod när inställningarna uppdaterades" + } + }, + "NavBar": { + "ViewAllProjects": "Se alla projekt", + "UserProfile": "VISA PROFIL", + "RunChatInAStandAloneTab": "Kör chatt på en fristående flik", + "PendingVerification": "Väntar på e-postverifiering", + "WhenPendingEmailVerification": "När du väntar på e-postverifiering är vissa systemfunktioner, såsom e-postmeddelanden, inaktiverade", + "SomeSystemAreDisabled": "vissa systemfunktioner, såsom e-postmeddelanden, är inaktiverade", + "AreYouSureYouWantToLogOut": "Är du säker på att du vill logga ut?", + "NoteThatThisWillNotChangeYourAvailability": "Observera att detta inte kommer att ändra statusen för din tillgänglighet.", + "AttentionIfYouDoNotWantToReceiveRequests": "Observera, om du inte vill ta emot konversationer, ändra din status till otillgänglig innan du loggar ut", + "AttentionYouAreAvailable": "OBS, du är tillgänglig i", + "Projects": "projekt", + "Project": "projekt", + "IfYouDoNotWantToReceiveRequests": "Om du inte vill ta emot konversationer, ändra din status till otillgänglig innan du loggar ut", + "OpenTheChat": "Öppna chatten för att aktivera aviseringar!", + "ToManageTheMessages": "för att hantera meddelanden och aktivera push-meddelanden", + "OpenTheChatToActivateNotifications": "Öppna chatten för att hantera meddelanden och aktivera push-meddelanden", + "ClickHere": "Klicka här", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Logga ut" + }, + "SideBar": { + "ViewAllProjects": "Se alla projekt", + "UserProfile": "VISA PROFIL", + "UserProfile2": "SE DIN PROFIL" + }, + "ProjectsPage": { + "Welcome": "Välkommen", + "BuildYourCustomer_1": "Bygg upp din kundsupport med intelligenta bots", + "BuildYourCustomer_2": "och en flerkanalsplattform.", + "AddProject": "Lägg till projekt", + "ModalAddAProject": "Lägg till ett projekt", + "ModalAddAProjectLabel": "Ange namnet på ditt projekt, till exempel namnet på din webbplats", + "ModalMustBeAtLeast": "Måste vara minst 4 tecken långt", + "ModalPlaceHolder": "Projektnamn", + "ModalCreateProjectBtn": "Skapa projekt", + "UserProfile": "VISA PROFIL", + "modalCreateProject": "Skapa projekt", + "Processing": "Bearbetar...", + "Completed": "Avslutad", + "YourNewProjectIsReady": "Ditt nya projekt är klart", + "YourNewProject": "Ditt nya projekt", + "IsReady": "är redo", + "Continue": "Fortsätta" + }, + "ProjectEditPage": { + "YourProject": "Ditt projekt", + "YourPlan": "Din plan", + "ProjectName": "Projektnamn", + "ProjectId": "Projekt-ID", + "TranscriptByEmail": "Skicka utskrift automatiskt via e-post", + "AutoSendTranscriptByEmail": "I slutet av varje chatt skickar du automatiskt transkription via e-post till förfrågaren", + "AutoSend": "Skicka automatiskt", + "Generate": "Generera", + "UpdateProject": "Uppdatera projekt", + "Update": "Uppdatering", + "Copy": "Kopiera", + "DeleteProject": "Ta bort projekt", + "TheProjectWillBeDeleted": "Projektet kommer att raderas", + "TheProject": "Projektet", + "WillBeDeleted": "kommer att raderas", + "ToDeleteTheProject": "För att ta bort projektet, ange projekt-ID", + "VisitorAuthentication": "Besöksautentisering", + "Webhook": "Webhook", + "ManageWebhook": "Hantera Webhook", + "EnableWebhook": "Hantera webhook-prenumerationer", + "GoToWebhookConsole": "Gå till", + "Authentication": "Utvecklaren", + "EnableVisitorAuthentication": "Aktivera besöksautentisering", + "GenerateSharedSecret": "Skapa delad hemlighet", + "NoteThatWillBeSubscribed": "Observera att genom att generera en ny delad hemlighet kommer den föregående att skrivas över", + "NoteThatWillBeDisplayedOnce": "Observera att denna delade hemlighet endast kommer att visas en gång", + "SharedSecretGenerated": "Genererad delad hemlighet", + "ThisIsYourSharedSecret": "Det här är din delade hemlighet", + "ProjectPlan": "Planen", + "Your": "Din", + "Payments": "Betalningar", + "Account": "konto", + "Subscription": "Prenumeration", + "SeePayments": "Se Betalningar", + "Advanced": "Avancerad", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chattgräns", + "AutomaticAssignment": "Automatisk tilldelning", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximalt antal chattar", + "LimitChatsNumber": "Begränsa antalet samtidiga chattar som varje agent kan ta samtidigt", + "ItLimitChatsNumber": "Det begränsar antalet samtidiga chattar som varje agent kan ta samtidigt", + "ThisChatLimitWillAppliedToAllAgents": "Denna chattgräns kommer att tillämpas på alla agenter.", + "YouCanSpecifyAgentsIndividualChatLimit": "Du kan ange agenters individuella samtidiga chattgräns: välj en lagkamrat att redigera under Inställningar > Lagkamrater och grupper och ange ett värde i fältet Chattgräns i hans profil.", + "Reassignment": "Omplacering", + "ReassignChatIf": "Tilldela om chatten om agenten inte betjänar den tilldelade chatten inom en angiven tidsram", + "ItReassignChatIf": "Den tilldelar om chatten om agenten inte betjänar den tilldelade chatten inom en angiven tidsram", + "TheChatWillBeBetweenTheUnassigned": "Om inga agenter svarar på den tilldelade chatten kommer chatten att listas som otilldelad", + "ReassignmentTimeout": "Tidsgräns för omtilldelning", + "TimeWithNoResponse": "Tid (i sek) utan svar innan en chatt tilldelas en annan agent", + "CustomizeEmailTemplate": "Anpassa mallen för e-postmeddelanden", + "CustomizeEmailTemplateSubTitle": "Anpassa innehållet i e-postmeddelanden som skickas till lagkamrater", + "CustomizeEmailTemplateBtn": "Anpassa e-postmeddelanden", + "SeeThePreviewOfTheEmail": "Se förhandsgranskningen av e-postmeddelandet genom att klicka på knappen se förhandsgranskning", + "SeePreview": "Se Förhandsgranskning", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Tyvärr, den här funktionen är endast tillgänglig med Enterprise-planen", + "SMTPSettings": "SMTP-inställningar", + "SMTPSettingsSubTitle": "Konfigurera SMTP-inställningarna", + "ManageSMTPSettings": "Hantera SMTP-inställningar", + "HostName": "Värdnamn", + "Port": "Portnummer", + "SenderAddress": "Avsändarens adress", + "SMTPAuthenticationAndSecurity": "Autentisering och säkerhet", + "UserName": "Användarnamn", + "ConnectionSecurity": "Anslutningssäkerhet", + "SendSMPTTestEmail": "Skicka testmail", + "SMTPConfigurationUpdatedSuccessfully": "SMTP-konfigurationen har uppdaterats", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "Ett fel uppstod vid uppdatering av SMTP-konfigurationen", + "NotificationMsgs": { + "UpdateProjectSuccess": "Projektet har uppdaterats", + "UpdateProjectError": "Ett fel uppstod när projektet skulle uppdateras", + "DeleteProjectSuccess": "Projektet har raderats", + "DeleteProjectError": "Ett fel uppstod när projektet skulle tas bort", + "TheProjectHasBeenDeleted": "projektet har tagits bort" + }, + "theMinimumAllowedIs_1": "minsta tillåtna är 1", + "theMaximumAllowedIs_10000000": "det högsta tillåtna är 10 000 000", + "ChatsReassigned": "Chattar omtilldelade", + "AutomaticUnavailableStatus": "Automatisk otillgänglig status", + "SetAnAgentStatusToUnavailable": "Ställ in en agents status på otillgänglig om de har ett antal chattar i följd omtilldelade", + "ItSetAnAgentStatusToUnavailable": "Den ställer in en agents status till otillgänglig om de har ett antal chattar i följd omfördelade", + "NumberOfChatsReassignedBefore": "Antal chattar omtilldelade innan agentens status ändrades", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "För att börja konfigurera din widget!", + "WidgetSubtitle1": "Installera och anpassa widgeten", + "WidgetSubtitle2": "chattwidgeten på din webbplats", + "VisitorsSubtitle1": "Se listan över alla dina webbbesökare", + "VisitorsSubtitle2": "och chatta med dem", + "ChatSubtitle": "Se chatthistoriken", + "AnalyticsSubtitle": "Spåra de chattar du har med kunder", + "HistorySubtitle": "Se den stängda chatten", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Ställa in routingregler för \"Standard routing\"", + "SettingUpTileDeskRoutingRules_2": "Ställa in routingregler för \"Default Department\"", + "TheFollowingRules": "Följande regler kommer att ignoreras om åtminstone en annan avdelning finns och hans status är inställd på \"Synlig\"", + "SelectABotThatWill": "Välj en bot som svarar på besökarnas konversationer innan agentens åtagande", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Välj en bot", + "orCreateABot": "skapa en ny Bot", + "SelectAnExistingOne": "välj en befintlig eller", + "BotOnly": "Endast bot", + "RoutingRules": "Rutningsregler", + "SetRoutingRules": "Ställ in routingregler för agenters åtagande", + "ErrorGroupId": "Fel: grupp-id", + "Trashed": "slängde", + "AllUsers": "Alla lagkamrater", + "UpdateRoutingRules": "Uppdatera routingregler", + "Processing": "Bearbetar...", + "Completed": "Avslutad", + "RoutingRulesSuccessfullyUpdated": "Routningsregler har uppdaterats", + "GroupLabel": "(Grupp)" + }, + "UsersPage": { + "Invites": "Bjud in lagkamrat", + "User": "Lagkamrat", + "Firstname": "Förnamn", + "Lastname": "Efternamn", + "UserId": "Användar ID", + "Role": "Roll", + "Available": "Tillgängligt", + "ViewProfileUser": "visa profil", + "tootipEditUser": "Redigera profil", + "tootipDeleteUser": "Ta bort medlem", + "modalDeleteUser": "Ta bort medlem", + "modalCancelInvite": "Avbryt inbjudan", + "TheMemberWithId": "Medlemmen med id", + "WillBeRemoved": "kommer att tas bort", + "AreYouSure": "Är du säker på att du vill ta bort", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Är du säker på att du vill återkalla inbjudan till", + "FromTheProject": "från projektet", + "Confirm": "Bekräfta", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "Användaren har blivit inbjuden.", + "Continue": "Fortsätta", + "PendingInvitation": "Väntande inbjudningar", + "DateOfSending": "Inbjudan skickad", + "InvitedToBecome": "Inbjudna att bli", + "NoPendingInvitation": "Ingen väntande inbjudan", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Skicka inbjudan igen", + "ResendInviteSuccessNoticationMsg": "Inbjudningsmail har skickats till ", + "ResendInviteErrorNoticationMsg": "Ett fel uppstod när e-postmeddelandet skickades ", + "CanceledInviteSuccessMsg": "Inbjudan avbruten för ", + "CanceledInviteErrorMsg": "Ett fel uppstod när inbjudan skulle avbrytas" + }, + "UserEditAddPage": { + "AddUser": "Lägg till lagkamrat", + "AddUserToThe": "Lägg till lagkamrat till", + "Project": "projekt", + "EditUserRole": "Redigera profil", + "UserEmail": "Lagkamrats e-post", + "Role": "Roll", + "SelectRole": "Välj en roll", + "Invites": "Inbjudan", + "Update": "Uppdatering", + "UserRoles": "Lagkamrat roller", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Ägare", + "TheOwnerIs": "Ägaren är den person som skapade projektet", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administratör", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Ombud", + "AnAgentCan": "En agent kan använda den här kontrollpanelen för att övervaka hjälpsamtal och chatta med besökare.", + "modalInviteUser": "Bjuder in lagkamrat", + "Processing": "Bearbetar...", + "Completed": "Avslutad", + "TheUserHasBeenInvited": "Användaren har blivit inbjuden.", + "Continue": "Fortsätta", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "Du kan inte bjuda in dig själv", + "YouCanNotInviteAProjectMember": "Du kan inte bjuda in en lagkamrat som redan är medlem i projektet", + "TheEmail": "Eposten", + "wasNotFoundNoteThat": "hittades inte, observera att endast registrerad lagkamrat kan bjudas in", + "AnErrorHasOccurred": "Ett fel har uppstått", + "EmailAddress": "E-postadress", + "NumberOfChatsAgentIsAllowedToTake": "Antal chattar som lagkamraten får ta på en gång" + }, + "GroupsPage": { + "Groups": "Grupper", + "AddGroup": "Lägg till grupp", + "Name": "Grupp namn", + "CreationDate": "Skapelsedagen", + "Members": "Medlemmar", + "NoGroups": "Inga grupper", + "GroupId": "Grupp-ID", + "PendingAddMembers": "väntar på att lägga till medlemmar", + "tooltipEditGroup": "Redigera grupp", + "tooltipDeleteGroup": "Ta bort grupp", + "DeleteGroup": "Ta bort grupp", + "TheGroupWithId": "Gruppen med Id", + "TheGroup": "Gruppen", + "WillBeRemoved": "kommer att raderas", + "AreYouSureDeleteGroup": "Är du säker på att du vill ta bort gruppen", + "IdGroup": "ID-grupp", + "UseGroupsToOrganizeSupportTeams": "Använd grupper för att organisera supportteam", + "YouCanGroupAgents": "Du kan gruppera agenter baserat på kompetens och tilldela grupper av agenter till dina avdelningar", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Lägg till grupp", + "EditGroup": "Redigera grupp", + "GroupName": "namn", + "Group_Name": "Grupp namn", + "AddTeammatesToGroup": "Lägg till lagkamrater i gruppen", + "UpdateGroup": "Uppdatera grupp", + "Processing": "Bearbetar...", + "Completed": "Avslutad", + "MemberAddedtoGroup": "Medlem har lagts till i gruppen", + "MembersAddedtoGroup": "Medlemmar har lagts till i gruppen", + "CreateGroup": "Skapa grupp", + "UpdateGroupName": "Uppdatera gruppnamn", + "GroupAttributes": "Gruppattribut", + "GroupID": "Grupp-ID", + "Members": "Medlemmar", + "AddMembers": "Lägg till medlemmar", + "Select": "Välj", + "User": "Användare", + "Role": "Roll", + "UserId": "Användar ID", + "NoMembers": "Inga medlemmar", + "AddMembersToTheGroup": "Lägg till medlemmar i gruppen", + "Add": "Lägg till", + "GroupCreated1": "Gruppen", + "GroupCreated2": "har skapats framgångsrikt", + "AddNow": "Lägg till nu medlemmar till gruppen", + "AddLater": "Återgå till grupplistan (lägg till senare)", + "AnErrorHasOccurred": "Ett fel har uppstått", + "Continue": "Fortsätta", + "RemoveMember": "Ta bort medlem", + "TheMemberWithId": "Medlemmen med ID:", + "WillBeRemoved": "kommer att tas bort", + "AreYouSureRemoveMember": "Är du säker på att du vill ta bort den valda medlemmen från gruppen" + }, + "BotsPage": { + "AddBot": "Lägg till bot", + "Name": "Botens namn", + "RemoteId": "Fjärr-ID", + "CreationDate": "Skapelsedagen", + "NoBot": "Ingen Bot", + "BotId": "Bot-ID", + "PendingAddFaqs": "väntar på lägg till vanliga frågor", + "tooltipEditBot": "Redigera Bot", + "tooltipDeleteBot": "Ta bort Bot", + "tooltipViewAddEditFaq": "Visa / lägg till / redigera vanliga frågor", + "tooltipAddEditFaqNoRelatedFaq": "Lägg till / redigera vanliga frågor (det finns inga vanliga frågor relaterade till denna bot)", + "DeleteBotWithId": "Ta bort bot med id:", + "AreYouSureDeleteBot": "Är du säker på att du vill ta bort den här boten?", + "AreYouSureDeleteBotAndRElatedFAq": "Är du säker på att du vill ta bort den här boten och de relaterade vanliga frågorna?", + "DeleteBot": "Ta bort Bot", + "TheBot": "Boten", + "TheBotWithID": "Boten med id", + "WillBeDeleted": "kommer att raderas", + "IfYouDeletedTheBot": "Om du tar bort boten", + "YouAlsoDeleteItsFaqs": "du tar också bort alla dess vanliga frågor.", + "ToDeleteTheBotType": "För att ta bort boten, skriv in bot-ID:", + "Processing": "Bearbetar...", + "Completed": "Avslutad", + "BotDeleted": "Boten raderad", + "AnErrorHasOccurred": "Ett fel har uppstått", + "Continue": "Fortsätta", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Extern Bot", + "NoUrlProvided": "Ingen webbadress har angetts", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "boten har slängts i papperskorgen", + "SelectAndConfigureABot": "Välj och konfigurera en bot och aktivera den sedan på en avdelning för att använda den i konversationer", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Logga in", + "DialogflowQuickTips_1B": "Dialogflow-konsol.", + "DialogflowQuickTips_2": "Välj din agent från rullgardinsmenyn i den vänstra panelen.", + "DialogflowQuickTips_3": "Klicka på inställningsknappen. Det öppnar sidan för agentinställning.", + "DialogflowQuickTips_4": "Sök efter GOOGLE PROJECTS i den allmänna fliken och klicka på länken för ditt tjänstkonto.", + "DialogflowQuickTips_5": "Efter att ha omdirigerats till din SERVICE ACCOUNT-konsol, skapa en tangent genom att trycka på '+ CREATE SERVICE ACCOUNT' på toppmenyn, skapa en JSON-nyckel som kommer att laddas ned automatiskt.", + "DialogflowQuickTips_6": "Ladda nu upp nyckeln .json referensfil.", + "DialogflowQuickTips_7": "Om du behöver en detaljerad handledning om hur man skapar en referensfil", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Lägg till bot", + "EditBot": "Redigera Bot", + "BotName": "namn", + "CreateBot": "Skapa bot", + "UpdateBot": "Uppdatera Bot", + "UpdateBotName": "Uppdatera Bot", + "BotAttributes": "Bot-attribut", + "BotID": "Bot-ID", + "CreationDate": "Skapelsedagen", + "Processing": "Bearbetar...", + "Completed": "Avslutad", + "BotCreated": "Bot skapad", + "TheBot": "Boten", + "HasBeenCreated": "har skapats framgångsrikt", + "AddFaqToTheBot": "Lägg till vanliga frågor till boten", + "ReturnToTheBotList": "Återgå till botlistan", + "BackToBotsList": "Bots lista", + "AnErrorHasOccurred": "Ett fel har uppstått", + "Continue": "Fortsätta", + "Type": "Typ", + "Messages": "Meddelanden" + }, + "FaqPage": { + "EditBOT": "Redigera BOT", + "FAQsOfBOT": "Vanliga frågor om BOT:", + "AddFaq": "Lägg till FAQ", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Ladda upp vanliga frågor från CSV", + "ExportFaqsToCsv": "Exportera vanliga frågor till CSV", + "BotQuery": "Bot fråga", + "Question": "Fråga", + "Answer": "Svar", + "Topic": "Ämne", + "CreationDate": "Skapelsedagen", + "NoFAQ": "Inga vanliga frågor", + "NoAnswer": "Inget svar", + "FaqId": "FAQ-ID", + "tooltipEditFaq": "Redigera svar", + "DeleteFaq": "Ta bort svar", + "TheFaqWithID": "FAQ med ID", + "WillBeDeleted": "kommer att raderas", + "modalDeleteFaqWithId": "Ta bort FAQ med ID", + "AreYouSure": "Är du säker på att du vill ta bort denna avsikt?", + "Confirm": "Bekräfta", + "ImportCsvFile": "Importera CSV-fil", + "ColumnsSeparatedWith": "Kolumner separerade med:", + "DelimiterOptionMustBe": "Alternativet för avgränsning måste vara ett tecken långt", + "ChooseFile": "Choose file", + "UploadCsv": "Ladda upp CSV", + "Completed": "Avslutad", + "FaqsSuccessfullyUploaded": "Vanliga frågor har laddats upp", + "AnErrorOccurredDuringTheUpload": "Ett fel uppstod under uppladdningen", + "AnErrorOccurredWhilDeletingTheAnswer": "Ett fel uppstod när svaret skulle raderas", + "AnswerSuccessfullyDeleted": "Svaret har raderats", + "Continue": "Fortsätta" + }, + "FaqEditAddPage": { + "AddFaq": "Lägg till svar", + "EditFaq": "Redigera svar", + "Question": "Fråga", + "Answer": "Svar", + "CreateFaq": "Skapa svar", + "UpdateFaq": "Uppdatera svar", + "FaqAttributes": "Svarsattribut", + "FaqID": "Svars-ID", + "CreationDate": "Skapelsedagen", + "TheRequestWillBeAssignedToAHumanAgent": "infoga '\\agent' som sista raden i \"Svar\"-textområdet för att automatiskt flytta konversationen till en mänsklig agent, enligt avdelningens regler. Mer om mänsklig handoff", + "DisplayTheButtonWithNameButton_1": "visa knappsyntax: Använd '*' följt av ett blanksteg, sedan knappens text på en ny rad i svarstexten. Se exempel", + "DisplayTheImageWithTheSpecifiedURL": "visa bilden med den angivna URL:en. Se exempel", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "anropa den externa webhook till den angivna slutpunkten", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Fråga", + "Answer": "Svar", + "EnterTheQuestion": "Skriv in frågan", + "RunTest": "Kör test", + "HideScore": "Dölj poäng" + }, + "DepartmentsPage": { + "AddDepartment": "Lägg till avdelning", + "CreationDate": "Skapelsedagen", + "CreatedThe": "skapade", + "Status": "Status", + "Visible": "Synlig", + "Hidden": "Dold", + "NoDept": "Ingen avdelning", + "ActivatedBot": "aktiverad:", + "OnlyBot": "(endast bot)", + "NoBotActivated": "no AI agent", + "Group": "grupp:", + "TheGroupHasBeenTrashed": "gruppen har hamnat i papperskorgen", + "AllUsers": "Alla lagkamrater", + "DeleteDepartment": "Ta bort avdelning", + "DeleteDepartmentWithId": "Avdelningen med id:", + "WillBeDeleted": "kommer att raderas", + "AreYouSure": "Är du säker på att du vill ta bort avdelningen ", + "Confirm": "Bekräfta", + "tooltipDeleteDept": "Ta bort avdelning", + "tooltipEditDept": "Redigera avdelning", + "VisibleColumnTooltip": "Endast om minst två avdelningar har synlighetsstatus inställd på \"Synlig\" kommer de att visas i widgetens avdelningsvalsmeny", + "DepartmentsAreAGreatWayToSeparateChats": "Avdelningar är ett utmärkt sätt att dela upp chattar och lagkamrater i logiska stödgrupper", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Led användare till teamet som bäst kan svara på användarnas frågor.", + "DeptId": "Avdelnings-ID" + }, + "DeptsAddEditPage": { + "AddDept": "Lägg till avdelning", + "EditDept": "Redigera avdelning", + "DeptName": "Avdelningsnamn", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Aktivera Bot", + "BotOnly": "Endast bot", + "SetRoutingRules": "Ställ in routingregler för agenters åtagande", + "ErrorGroupId": "Fel: grupp-id", + "AllUsers": "Alla lagkamrater", + "Trashed": "slängde", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "skapa en ny grupp", + "SelectAnExistingOne": "välj en befintlig eller", + "CreateDept": "Skapa avdelning", + "UpdateDept": "Uppdatera avdelningen", + "Description": "Beskrivning", + "DeptId": "Avd. ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Avdelningsagenter", + "AssignTo": "Tilldela till", + "AutomaticallyAssign": "Tilldela automatiskt inkommande konversationer till onlineagenter.", + "AgentsAreNotified": "Agenter kommer manuellt att få chattar från de som inte visas.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Avdelningen har raderats", + "DeleteDeptError": "Ett fel uppstod vid borttagning av avdelning", + "CreateDeptSuccess": "Avdelningen har skapats", + "CreateDeptError": "Ett fel uppstod när avdelningen skapades", + "UpdateDeptSuccess": "Avdelningen har uppdaterats", + "UpdateDeptError": "Ett fel uppstod när avdelningen uppdaterades" + } + }, + "VisitorsPage": { + "UnservedRequests": "Ej tilldelade konversationer", + "ServedRequests": "Tilldelade konversationer", + "ActiveRequests": "Aktiva samtal", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Standard", + "Requester": "Förfrågare", + "Message": "Meddelande", + "AssignedTo": "Tilldelats", + "Archive": "Arkiv", + "Resolve": "Lösa", + "tootipArchiveRequest": "Nära samtal", + "NoVisitor": "Inga aktiva besökare", + "ClickHereToSimulate": "Klicka här för att simulera en besökare", + "SimulateVisitor": "Simulera besökare", + "RequestId": "Konversations-ID:", + "RequesterId": "Begärar-ID:", + "Close": "Stänga", + "Enter": "Stiga på", + "Loading": "Läser in", + "ArchiveRequest": "Arkivera samtal", + "TheRequestWithId": "Konversationen med id:", + "WillBeArchived": "kommer att arkiveras", + "AreYouSure": "Är du säker på att du vill arkivera den valda konversationen?", + "Note": "Obs: stängda konversationer flyttas till Historik", + "Completed": "Avslutad", + "RequestArchived": "Konversation arkiverad", + "AnErrorHasOccurred": "Ett fel uppstod vid arkivering av konversationen", + "AnErrorHasOccurredLeavingTheChat": "Ett fel uppstod när chatten lämnades", + "Continue": "Fortsätta", + "Reassign": "Tilldela om", + "SelectTheUserToWhom": "Tilldela konversationen till en annan lagkamrat", + "SelectTheDeptsToWhom": "Tilldela konversationen till en annan avdelning", + "ReassignRequestTo": "Tilldela om konversation till", + "ReassignRequest": "Tilldela om konversation", + "AssignRequest": "Tilldela konversation", + "AddAgent": "Lägg till lagkamrat", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Tilldela om till:", + "AssignTo": "Tilldela till:", + "TheRequestWillBeReassignedTo": "Konversationen kommer att omtilldelas till", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Lämna chatten", + "Leave": "Lämna", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "Du lämnade chatten", + "AuthenticatedUser": "Autentiserad användare", + "ViewRequestDetails": "Visa konversationsdetaljer", + "Open": "Öppen" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Meddelanden från konversationen", + "Messages": "Meddelanden", + "RequestAttributes": "Konversationens attribut", + "RequestDetails": "Konversationsdetaljer", + "Details": "Detaljer", + "Enter": "Gå med för att chatta", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Öppna chatten", + "Loading": "Läser in", + "Archive": "Arkiv", + "Close": "Stänga", + "CloseTheRequest": "Arkivera samtal", + "ForwardTheRequest": "vidarebefordra konversation", + "RequestClosed": "Konversation arkiverad", + "InternalRequestClosed": "Biljetten arkiverad", + "RequestResolved": "Konversationen löstes", + "InternalRequestResolved": "Biljett löst", + "Resolved_M": "Löst", + "Resolved_F": "Löst", + "Subject": "Ämne", + "WasServedBy": "betjänades av", + "RequestUnserved": "Konversation har inte tilldelats", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Biljetten har inte tilldelats", + "RequestServedBy": "Konversation tilldelad", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Biljett tilldelad", + "ConversationAssignedToYou": "Konversation tilldelad dig", + "TicketAssignedToYou": "Biljett tilldelad till dig", + "RequestId": "Konversations-ID", + "Date": "Datum", + "Requester": "Förfrågare", + "RequesterName": "Beställarens namn", + "RequesterId": "Begärar-ID", + "ChatFormUserName": "Användarnamn", + "ChatFormUserEmail": "E-post", + "DepartmentName": "Avdelning", + "Rating": "Betyg", + "RatingMessage": "Betygsmeddelande", + "DepartmentId": "Avdelnings-ID", + "SourcePage": "Källa", + "Agents": "Agenter", + "NoAgent": "Ingen agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Taggar", + "Tag": "Märka", + "TagName": "Taggnamn", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Lägg till tagg", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Ta bort tagg", + "TypeALabelAndPressEnter": "Skriv en tagg och tryck på Enter", + "YouHaveNotAddedAnyTags": "Du har inte lagt till några taggar", + "DoYouReallyWantToCancelTheTag": "Vill du verkligen ta bort taggen", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Röd", + "orange": "Orange", + "yellow": "Gul", + "green": "Grön", + "blue": "Blå", + "violet": "Violett" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Taggen har skapats", + "CreateLabelError": "Ett fel uppstod när tagg skapades", + "DeleteLabelSuccess": "Taggen har raderats", + "DeleteLabelError": "Ett fel uppstod när taggen skulle tas bort", + "UpdateLabelSuccess": "Taggen har uppdaterats", + "UpdateLabelError": "Ett fel uppstod när taggen skulle uppdateras", + "AddLabelSuccess": "Taggen har lagts till", + "AddLabelError": "Ett fel uppstod när tagg lades till" + } + }, + "Notes": { + "Notes": "Anteckningar", + "AddNote": "Lägg till anteckning", + "AddANote": "Lägg till en anteckning ...", + "DeleteNote": "Ta bort anteckning", + "DoYouReallyWantToCancelTheNote": "Vill du verkligen avbryta lappen", + "NotificationMsgs": { + "CreateNoteSuccess": "Anteckningen har skapats", + "CreateNoteError": "Ett fel uppstod när anteckningen skapades", + "DeleteNoteSuccess": "Anteckningen har raderats", + "DeleteNoteError": "Ett fel uppstod när anteckningen skulle tas bort" + } + }, + "HistoryPage": { + "Requester": "Förfrågare", + "Message": "Meddelande", + "NoRequests": "Inget samtal", + "RequestId": "Konversations-ID:", + "RequesterId": "Begärar-ID:", + "Close": "Stänga", + "ContainsTheWords": "Innehåller orden", + "SearchByWordsOrByTicketID": "Sök med ord eller med biljett-ID (t.ex. #123)", + "FilterByDepartment": "Avdelning", + "AllDepts": "Alla avdelningar", + "Agent": "Ombud", + "AllAgents": "Alla agenter", + "DateRange": "Datumintervall", + "ClearSearch": "Rensa sökning", + "HistoryIsOnlyAvailableForThePast14Days": "Historik är endast tillgänglig för de senaste 14 dagarna", + "ForUnlimitedChatHistory": "för att få obegränsad chatthistorik" + }, + "Trigger": { + "Trigger": "Utlösare", + "TriggerList": "Triggerlista", + "AddTrigger": "Lägg till trigger", + "EditTrigger": "Redigera utlösare", + "TriggerName": "Triggernamn", + "TriggerListDescription": "Beskrivning", + "TriggerListActivated": "Aktiverad", + "Return": "Lämna tillbaka", + "NoTrigger": "Ingen trigger", + "Completed": "Avslutad", + "Processing": "Bearbetar...", + "TheTriggerHasBeenAdded": "Utlösaren har lagts till", + "TheTriggerHasBeenUpdated": "Utlösaren har uppdaterats", + "Continue": "Fortsätta", + "ModalDeleteTriggerTitle": "Ta bort trigger", + "AreYouSureDeleteTrigger": "Är du säker på att du vill ta bort triggern", + "ERROR_AllFieldMustBeCompleted": "FEL!! Kompilera alla fält", + "ERROR_ConditionTypeInNull": "FEL!! Välj ett villkor för triggeraktivering ", + "ERROR_AllFieldConditionMustBeCompleted": "FEL!! Välj alla villkor för triggeraktivering", + "ERROR_AllActionFieldMustBeCompleted": "FEL!! Välj en åtgärd som ska utlösas", + "ErrorMessage": "Vänligen korrigera fel innan du sparar", + "ErrorMessageServer": "Serverfel uppstod", + "Add_Edit": { + "TriggerStatus": "Triggerstatus", + "TriggerENABLED": "Aktiverad", + "TriggerDISABLED": "Inaktiverad", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Ställ in status för trigger. Som standard är den inställd på ENABLED", + "SetTheStatusOfTrigger": "Ställ in status för trigger.", + "ByDefaultIsSetToENABLED": "Som standard är den inställd på Aktiverad", + "TriggerName": "namn", + "TriggerRequiredFieldError": "obligatoriskt fält", + "Description": "Beskrivning", + "CustomizeTrigger": "Anpassa utlösaren", + "RunTrigger": "Kör avtryckaren", + "ResetToDefaults": "Återställ till standardinställningar", + "RunTrigger_dropdownElements": { + "Placeholder": "Välj aktiveringsmetod", + "WhenRequestChat": "När en besökare begär en chatt", + "WhenMessageIsSent": "När ett chattmeddelande skickas", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "När användaren har loggat in", + "NewEvent": "Nytt event" + }, + "CheckConditions": "Kontrollera villkoren", + "CheckConditions_dropdownElements": { + "Placeholder": "Välj aktiveringsvillkor", + "CheckAllConditions": "Kontrollera alla följande villkor", + "CheckAnyConditions": "Kontrollera något av följande villkor" + }, + "ConditionPlaceholder": "Välj tillstånd", + "CompileAllField_error": "Kompilera alla fält", + "PerformFollowingActions": "Utför följande åtgärder", + "ActionPlaceholder": "Välj åtgärd", + "CreateTriggerButton": "Skapa trigger", + "UpdateTriggerButton": "Spara ändringar", + "CancelButton": "Annullera", + "ConditionNotifyError": "Måste vara närvarande minst ett tillstånd för att aktivera utlösaren", + "ActionNotifyError": "Måste finnas närvarande minst en åtgärd för att utföra för utlösare" + }, + "MessagePlaceholder": "Meddelande", + "ServerError": "Ett fel uppstod när data laddades", + "DeleteServerError": "Ett fel uppstod när utlösaren skulle tas bort", + "DeleteTriggerSuccess": "Utlösaren har raderats", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Meddelande info", + "RequestInformation": "Konversationsinformation", + "VisitorInformation": "Besöksinformation", + "PageInformation": "Sidinformation", + "SoftwareOfVisitor": "Programvara/dator för besökare", + "ChatInformation": "Chatrelaterad information" + }, + "label_key": { + "VisitorSearchTerm": "Meddelandetext", + "VisitorName": "Kontaktnamn", + "VisitorMail": "Besökarmail", + "VisitorDepartment": "Besöksavdelning", + "VisitorReferrer": "Besökshänvisning (klient)", + "VisitorURL": "Besökarsidans URL", + "VisitorPageTitle": "Besökarsidans titel", + "VisitorBrowser": "Besökarens webbläsare", + "VisitorPlatform": "Besökarplattform", + "Department": "Avdelning", + "VisitorServed": "Besökare serveras", + "VisitorFirstText": "Första meddelandetexten", + "VisitoruserAgent": "Besökaranvändaragent", + "VisitoruserAgentAvailable": "Antal tillgängliga agenter", + "NumberOfParticipatingBot": "Antal deltagande bots", + "DepartmentHasBot": "Avdelningen har bot", + "OfficesAreOpen": "Kontor är öppna", + "RequestStatus": "Konversationsstatus", + "ChannelName": "Kanal namn", + "VisitorCountryRegion": "Språk", + "VisitorCountryCode": "Besökarens landskod", + "VisitorCountryName": "Besökarlandets namn" + }, + "placeholder": { + "SelectDepartment": "Välj avdelning", + "SelectStatus": "Välj status", + "SelectLanguage": "Välj språk" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Besöksinformation", + "PageInformation": "Sidinformation", + "SoftwareOfVisitor": "Programvara/dator för besökare", + "ChatInformation": "Chatrelaterad information", + "ChannelInformation": "Kanalinformation", + "LocationVisitor": "Besökarens språk" + }, + "label_key": { + "VisitorSearchTerm": "Meddelandetext", + "VisitorName": "Besökarens namn", + "VisitorMail": "Besökarens e-post", + "VisitorFirstText": "Första meddelandetexten", + "VisitorDepartment": "Besöksavdelning", + "VisitorReferrer": "Besökshänvisning (klient)", + "VisitoruserAgent": "Besökaranvändaragent", + "VisitoruserAgentAvailable": "Antal tillgängliga agenter", + "NumberOfParticipatingBot": "Antal deltagande bots", + "VisitorURL": "Besökarsidans URL", + "VisitorPageTitle": "Besökarsidans titel", + "VisitorBrowser": "Besökarens webbläsare", + "VisitorPlatform": "Besökarplattform", + "Department": "Avdelning", + "DepartmentHasBot": "Avdelningen har bot", + "OfficesAreOpen": "Kontor är öppna", + "VisitorServed": "Besökare serveras", + "RequestStatus": "Konversationsstatus", + "ChannelName": "Kanal namn", + "VisitorCountryRegion": "Språk", + "VisitorCountryCode": "Besökarens landskod", + "VisitorCountryName": "Besökarlandets namn" + }, + "placeholder": { + "SelectDepartment": "Välj avdelning", + "SelectStatus": "Välj status", + "SelectLanguage": "Välj språk" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Besöksinformation", + "PageInformation": "Sidinformation", + "SoftwareOfVisitor": "Programvara/dator för besökare", + "ChatInformation": "Chatrelaterad information" + }, + "label_key": { + "VisitorName": "Besökarens namn", + "VisitorLastName": "Besökarens efternamn", + "VisitorMail": "Besökarmail" + }, + "placeholder": { + "SelectDepartment": "Välj avdelning", + "SelectStatus": "Välj status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Besöksinformation" + }, + "label_key": { + "EventName": "Event namn", + "EventCode": "Händelsekod", + "EventSourcePage": "Källsida" + }, + "placeholder": { + "SelectDepartment": "Välj en avdelning", + "SelectStatus": "Välj status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Lika", + "NotEqual": "Inte lika med", + "Contains": "Innehåller", + "NotContain": "Innehåller inte", + "GreatherThan": "Större än", + "LessThan": "Mindre än", + "GreaterEqualThan": "Större än eller lika med", + "LessEqualThan": "Mindre än eller lika med", + "HasOwnProperty": "Har en bot", + "NotHasOwnProperty": "Har ingen bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Skicka ett meddelande till besökaren", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Tilldela avdelningen", + "ReAssignToSameDep": "Omplacera till samma avdelning", + "RequestUpdateStatus": "Ändrar konversationens status", + "RequestClose": "Stäng konversationen", + "RequestReopen": "Öppna konversationen igen", + "RequestParticipantsJoin": "Lägger till en agent eller en bot i konversationen", + "RequestParticipantsLeave": "Ta bort en agent eller bot från konversationen", + "LaunchBot": "Starta bot", + "RequestCreate": "Skapa en konversation", + "AssignLabel": "Tilldela en tagg", + "LaunchDeptBot": "Starta avdelningsboten" + }, + "placeholder": { + "NameAgent": "Agent namn", + "SelectDepartment": "Välj avdelning", + "SelectStatus": "Välj status", + "SelectAgent": "Välj agent eller bot", + "SelectBot": "Välj bot", + "Label": "Märka" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Kopiera skript", + "TestThisCode": "Testa den här koden!", + "TestTheWidget": "Testa widgeten!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "För att chatta med dina besökare, bädda in widgeten på din webbplats.", + "CopyTheFollowingScript...": "Kopiera följande skript och infoga det i din webbplats HTML-källa mellan ", + "OrAddItWith...": "eller lägg till den med", + "HereHow": "Här är hur.", + "IncludeThePreChatForm_1": "Inkludera Pre-Chat-formuläret", + "ActivateThePreChatForm": "Aktivera Pre-Chat-formuläret", + "PreChatForm": "Formulär för chatt", + "RequiresVisitorsToCompleteForm": "Kräver att besökare fyller i ett formulär (fullständigt namn och e-post) innan de startar en chatt", + "IncludeTheCalloutTimer_1": "Inkludera CALLOUT TIMER: ", + "MakeTheFirstStep": "Ta det första steget mot en konversation genom att bjuda in besökare att chatta", + "CalloutTimer": "Timer", + "WhenDisabled": "när det är inaktiverat öppnas chattfönstret när användaren klickar på startknappen", + "CalloutDisabled": "Bildtext inaktiverad", + "OpensTheChatImmediately": "öppnar bildtexten omedelbart", + "OpensTheChatAfter": "öppnar bildtexten efter", + "Seconds": "sekunder", + "CalloutTitle": "Titel", + "CustomizeTheCalloutTitle": "Anpassa bildtextens titel", + "CalloutMsg": "Meddelande", + "CustomizeTheCalloutMsg": "Anpassa bildtextmeddelandet", + "WidgetAlignment": "Widgetjustering", + "WidgetMargin": "Widget Marginal", + "BottomRight": "nere till höger", + "BottomLeft": "nedre vänstra", + "AlignsTheWidgetToThe": "justerar widgeten till", + "OfTneWindow": "av fönstret", + "LearnMore": "Läs mer om våra integrationer", + "Here": "här", + "TheWebSDKguide": "Web SDK-guiden" + }, + "right": "nere till höger", + "left": "nedre vänstra", + "ScriptPage": { + "EnterYourScript": "Ange ditt manus", + "EnterYourScriptHere": "Ange ditt manus här", + "Save": "Spara" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verifiera Email", + "EmailVerificationFailed": "E-postverifiering misslyckades", + "YourEmailHasSuccess": "Din e-post har verifierats", + "GoToCONSOLE": "GÅ TILL KONSOL" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Obehörig åtkomst!", + "OopsYouDontHave": "hoppsan! Du har inte behörighet att komma åt den här sidan.", + "OopsYoudontBelongToTheProject": "hoppsan! Det verkar som att du inte tillhör det här projektet." + }, + "HoursPage": { + "TheProject": "Projektet ", + "IsSettedTo": "är inställd på:", + "YouAreCurrentlyAt": "Du är för närvarande på:", + "SetProjectToYourTimeZone": "Ställ in projektet till din tidszon", + "TheProjectIsAlreadySettedOnYourTZ": "projektet är redan inställt på din tidszon", + "CurrentTimezone": "aktuell tidszon", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "konversationer kommer att tilldelas agenter baserat på deras tillgänglighetsstatus", + "Day": "Dag", + "Status": "Status", + "Morning": "Första intervallet", + "Afternoon": "Andra intervallet", + "Opened": "OPEN", + "Closed": "STÄNGD", + "From": "Från", + "To": "Till", + "UpdateHours": "Updating operating hours...", + "Processing": "Bearbetar...", + "Completed": "Avslutad", + "OperatingHoursSuccessfullyUpdated": "Öppettiderna har uppdaterats", + "AnErrorHasOccurred": "Ett fel har uppstått vid uppdatering av drifttider", + "ErrorSelectTheProjectTimezone": "Välj projektets tidszon", + "Continue": "Fortsätta", + "UpgradeYourAccountToSetTeamOfficeHours": "Uppgradera ditt konto för att ställa in teamets kontorstid och låt besökarna veta när dina agenter arbetar!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "söndag", + "Monday": "måndag", + "Tuesday": "tisdag", + "Wednesday": "onsdag", + "Thursday": "torsdag", + "Friday": "fredag", + "Saturday": "lördag", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Samtal per timme på dygnet", + "PanoramicaComponentTitle": "Översikt", + "MetricsComponentTitle": "Metrik", + "Metrics": { + "Requests": "Samtal", + "Sentiment": "Känsla", + "ResponseTime": "Respons tid", + "ConversationLenght": "Konversationslängd", + "Satisfaction": "Tillfredsställelse", + "Events": "evenemang" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Realtid", + "AvgTimeTitle": "Genomsnittlig tidsövervakning", + "MedianResTimeClock": "Mediansvarstid", + "ResponseAVGtime": "Ditt teams totala mediansvarstid är ", + "ConvDurationTitle": "Övervakning av konversationslängd", + "MedianConvClock": "Genomsnittlig konversationslängd", + "ResponseDurationtime": "Ditt teams totala mediankonversationslängd är ", + "RequestChartTitle": "Antal konversationer senast ", + "FilterReport": "Filterrapport", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Ombud", + "FilterByDay": "dagar", + "FilterByWeek": "Veckor", + "FilterByMonth": "månader", + "FilterBy": "Filtrera efter", + "Last": "Sista", + "Milliseconds": "Millisekunder", + "Seconds": "Sekunder", + "Second": "Andra", + "Minutes": "Minuter", + "Minute": "Minut", + "Hours": "Timmar", + "Hour": "Timme", + "Days": "dagar", + "Day": "Dag", + "Month": "Månad", + "Months": "månader", + "Year": "År", + "Years": "år", + "DataRangeRequest": "Dataområde ", + "RealTimeMonitoring": "Övervakning i realtid", + "SentimentTitle": "Kundnöjdhet", + "SentimentHEART": "Median kundnöjdhet", + "SentimentMedianValueHEART": "Ditt teams totala mediankundnöjdhet är:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Uppgradera ditt konto för att spåra de chattar du har med kunder", + "DailyMedianResponseTime": "Daglig mediansvarstid senast", + "DailyConvDurationTime": "Genomsnittlig daglig konversationslängd i det senaste", + "VisitorsComponentTitle": "Besökare", + "Visitors": { + "NumberOfVisitors": "Antal unika besökare", + "VisitorsChartTitle": "Antal unika besökare sist " + }, + "MessagesComponentTitle": "Meddelanden", + "Messages": { + "MessagesChartTitle": "Antal meddelanden senast", + "NumberOfMessages": "Antal meddelanden", + "NoMessagesValue": "Ditt team har inte fått några meddelanden än" + }, + "SatisfactionComponentTitle": "Nöjdhetsövervakning", + "Satisfaction": { + "SatisfactionStar": "Genomsnittlig tillfredsställelse", + "StatisfactionValueLabel": "Det genomsnittliga betyget för ditt lag är ", + "NoSatisfactionValue": "Ditt lag har inte fått några betyg än.", + "DailySatisfactionTrend": "Daglig trend av tillfredsställelse av den sista" + }, + "Events": { + "EventsMonitoring": "Händelseövervakning", + "EventsChartTitle": "Antal händelser senast", + "AllEvents": "Alla evenemang" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "konversationen kommer att raderas permanent", + "SelectedRequestsWillBePermanentlyDeleted": "valda konversationer kommer att raderas permanent", + "Done": "Gjort!", + "TheRequestWasSuccessfullyDeleted": "konversationen har raderats", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} konversationer raderades", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} konversationer raderades framgångsrikt\n\nObservera, {{ num_conv_exc}} konversationer raderades inte", + "ErrorDeleting": "Fel vid borttagning!", + "PleaseTryAgain": "Var god försök igen" + }, + "MoveToTrash": "Flytta till papperskorgen", + "_Active": "aktiva", + "TrashContacts": "Kasta kontakter", + "inTheTrash": "i papperskorgen", + "CloseTrash": "Stäng papperskorgen", + "SearchInTrash": "Sök i papperskorgen", + "Done": "Gjort", + "TheContactWillBePermanentlyDeleted": "kontakten kommer att raderas permanent", + "ErrorDeleting": "Fel vid borttagning!", + "PleaseTryAgain": "Var god försök igen", + "TheContactWasSuccessfullyDeleted": "kontakten har raderats", + "YouCannotDeleteThisContact": "Du kan inte ta bort den här kontakten eftersom det finns konversationer kopplade till den", + "MoveTheContactToTheTrash": "Flytta kontakten {{ contactname }} till papperskorgen?", + "MoveTheContactToTheTrashNoName": "Flytta kontakten till papperskorgen?", + "TheContactHasBeenMovedToTheTrash": "Kontakten har flyttats till papperskorgen", + "TheRequestHasBeenMovedToHistory": "konversationen har flyttats till historiken", + "AnErrorHasOccurredArchivingTheRequest": "Ett fel uppstod vid arkivering av konversationen", + "RestoreContact": "återställa kontakt", + "NoProjects": "Inga projekt", + "RelatedKnowledgeBase": "Relaterad kunskapsbas", + "LoadBrandError": "Ett fel uppstod när ditt varumärke laddades upp. Felkod:", + "OperatingHoursAreEnabled": "Drifttimmar är aktiverade", + "OperatingHoursAreDisabled": "Drifttider är inaktiverade", + "HumanAgentsOnly": "Endast mänskliga agenter", + "BotsOnly": "Endast bots", + "AnErrorOccurredWhileSendingTheEmail": "Ett fel uppstod när e-postmeddelandet skickades", + "UserNotFound": "Användaren hittades inte", + "SystemTrigger": "Systemutlösare", + "CustomTrigger": "Anpassad utlösare", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "Den optimala bildstorleken är 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "En PNG eller GIF med en genomskinlig bakgrund fungerar bäst", + "HowWorks": "Hur {{ helpdoc }} fungerar", + "HowTriggersWorks": "Hur triggers fungerar", + "ThisScreenDisplayAMaximumOf100RealTime": "denna sida visar maximalt 100 realtidskonversationer. För att se alla konversationer eller för en mer avancerad sökning klicka här.", + "AllConversations": "Alla konversationer", + "FilterFor": "Filtrera för", + "NotInRealTime": "inte i realtid", + "ResetFilters": "Återställ filter", + "AppliedFilters": "Tillämpade filter", + "Ticket": "Intern förfrågan", + "EnableDisable": "Aktivera inaktivera", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Lägg till prenumeration", + "Subscriptions": "Prenumerationer", + "NoWebhookSubscriptions": "Det finns inga webhook-prenumerationer", + "CreateSubscription": "Skapa prenumeration", + "UpdateSubscription": "Uppdatera prenumeration", + "RequiredFiled": "*Obligatoriskt fält", + "SelectEvent": "Välj händelse", + "SharedSecretGenerated": "Webhook Secret Genererad", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Det här är din delade hemlighet", + "Copy": "Kopiera", + "NoteThatWillBeDisplayedOnce": "Observera att denna delade hemlighet endast kommer att visas en gång", + "ConfirmSubscriptionDeleteTitle": "Ta bort prenumeration", + "ConfirmSubscriptionDeleteBody": "Är du säker på att du vill avsluta prenumerationen? Denna åtgärd är oåterkallelig.", + "ConfirmButton": "Bekräfta", + "CancelButton": "Annullera", + "MoreInfoWebhook": "För mer information om Webhook besök ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Ett fel uppstod när prenumerationen skulle tas bort", + "DeleteSubscriptionSuccess": "Prenumerationen har raderats", + "CreateSubscriptionSuccess": "Prenumerationen har skapats", + "CreateSubscriptionError": "Ett fel uppstod när prenumerationen skapades", + "UpdateSubscriptionSuccess": "Prenumerationen har uppdaterats", + "UpdateSubscriptionError": "Ett fel uppstod när prenumerationen skulle uppdateras", + "ShowSecretError": "Ett fel uppstod under hemlig generering" + } + }, + "SoundEnabled": "Ljud aktiverat", + "SoundDisabled": "Ljud inaktiverat", + "NumberOfRequestsAssignedToMe": "Antal konversationer som tilldelats mig", + "NumberOfUnservedRequests": "Antal otilldelade konversationer", + "User": "Användare", + "ProjectSelected": "Projekt valt", + "GoToNotRealTimeRequests": "gå till sidan för icke-realtidskonversationer", + "FilterBy": "Filtrera efter", + "ConversationStatus": "Konversationsstatus", + "IntroGreetings": "Introhälsningar", + "ReplyTimeMsg": "Svarstid", + "SayHowSoonYourTeamUsuallyReplies": "Säg hur snart ditt team brukar svara", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Det här meddelandet visas när lagets genomsnittliga svarstid inte är tillgänglig under de senaste 4 timmarna", + "DynamicallySharingAverageResponseTime": "Dynamiskt dela teamets genomsnittliga svarstid", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Dina kontakter ser det här meddelandet om teamets genomsnittliga svarstid inte är tillgänglig", + "ConfigureWidget": "Konfigurera widget", + "WidgetAppearanceAndDefaultLanguage": "Widgets utseende och standardspråk", + "AlwaysWithTheFollowingMessage": "Alltid med följande meddelande", + "ReadyThemes": "Färdiga teman", + "CustomColors": "Anpassade färger", + "HeaderLogo": "Rubriklogga", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Välkommen hälsningar", + "OnlineOfflineGreetings": "Online / Offline Hälsningar", + "WidgetPreviewIsDisplayedIn": "Förhandsgranskning av widgeten och följande fraser visas för närvarande i", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Ändra förhandsvisning i avsnittet Flerspråk för att anpassa på ett annat språk", + "ChangePreviewIn": "Ändra förhandsvisning i", + "MultilanguageSection": "Flerspråkig sektion", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "att anpassa på ett annat språk", + "ViewServedRequestsMap": "Visa på kartan", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Anpassa upplevelsen", + "WidgetSetUp": "Widget konfigurerad", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Genomsnittlig svarstid beräknas över de senaste fyra timmarnas konversationer", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Om du inte har haft konversationer under de senaste fyra timmarna berättar vi för användarna att du svarar", + "AverageReplyTimeAvailable": "Genomsnittlig svarstid tillgänglig", + "AverageReplyTimeNotAvailable": "Genomsnittlig svarstid inte tillgänglig", + "ReplyTimePlaceholder": "Svarstidsplatshållare", + "LearnAboutAdvancedWidgetConfiguration": "Lär dig mer om avancerad widgetkonfiguration", + "AddChatToYourWebsite": "Lägg till chatt på din webbplats", + "ChooseHowYouLikeToGetSetUp": "Välj hur du vill konfigurera", + "WithJavascriptCode": "Med javascript-kod", + "WithGoogleTagManager": "Med Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager är det enklaste sättet att installera widgeten", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "men observera att AdBlocker kan blockera Google Tag Manager såväl som Google Analytics, så använd det med försiktighet", + "StartByCopyingTheFollowingScript": "Börja med att kopiera följande skript", + "OnceYouHaveCompletedYourChanges": "När du har slutfört dina ändringar öppnar du din webbplats", + "YourWidgetShouldAppearInTheBottomRightCorner": "Din widget bör visas i det nedre högra hörnet", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "följ dessa instruktioner", + "OpenYourWebsite": "Öppna din webbplats", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Fråga din besökare om hans namn och e-postadress innan du startar en chatt genom att aktivera pre-chatt-formuläret. För att begära mer information, aktivera de anpassade fälten", + "MakeDefault": "Göra default", + "CurrentlyDisplayedInThePreview": "Visas för närvarande i förhandsgranskningen", + "CurrentlySelected": "För närvarande vald", + "Preview": "Förhandsvisning", + "SelectAPreview": "Välj en förhandsvisning", + "NoDefaultLanguageIsSetUp": "Inget standardspråk är inställt", + "NoDefaultLanguage": { + "Warning": "Uppmärksamhet!", + "NoLanguagesAreSetUp": "Inga språk är inställda", + "NoDefaultLanguageIsSetUp": "Inget standardspråk är inställt", + "GoToMultilanguagePage": "Gå till sidan för flera språk", + "SetYourDefaultLanguageInTheMultilanguageSection": "Ställ in ditt standardspråk i avsnittet Flerspråk", + "GoToMultilanguageSection": "Gå till avsnittet Flerspråkigt", + "toAddLanguagesToYourProject": "för att lägga till språk till ditt projekt", + "Cancel": "Annullera" + }, + "ViewChatbot": "Visa chatbot", + "ViewChatbots": "Visa chatbots", + "AddYourFirstChatbot": "Lägg till din första chatbot", + "AddChatbot": "Lägg till en chatbot", + "Hide": "Dölj", + "OperatingHoursDisabled": "Drifttimmar inaktiverade", + "OperatingHoursEnabled": "Drifttimmar aktiverade", + "AdjustOperatingHours": "Justera drifttimmar", + "TotalLeadsAcquired": "Totalt antal potentiella kunder", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Gå till kontaktlistan", + "Last30DaysMessages": "Senaste 30 dagars meddelanden", + "Last30DaysConversations": "Senaste 30 dagarnas samtal", + "Last7DaysConversations": "Senaste 7 dagarnas samtal", + "Last30DaysVisitors": "Unika besökare under de senaste 30 dagarna", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Senaste 30 dagars händelser", + "Last30DaysConversationsHandledByBots": "De senaste 30 dagarnas konversationer hanteras av bots", + "Last30DaysConversationsHandledByBotsPercentage": "Procentandel senaste 30 dagarnas konversationer som hanterats av botar", + "FilterReportInAnalytics": "Filtrera rapport i analys", + "VisitorsOnYourPageInTheLast7Days": "Unika besökare på din sida under de senaste 7 dagarna", + "TakeAShortcut": "Ta en genväg", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Hoppa direkt till de mest populära inställningarna i instrumentpanelen", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engagera och behålla fler kunder med appar och integrationer", + "EngageMoreCustomersWithAppsAndIntegrations": "Engagera fler kunder med appar och integrationer", + "ReadManageAssignAndReplyToCustomerConversations": "Läs, hantera, tilldela och svara på kundkonversationer", + "Integrations": "Integrationer", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Se lagkamrater", + "AddNewTeammate": "Lägg till ny lagkamrat", + "InviteYourFirstTeammate": "Bjud in din första lagkamrat", + "Enabled": "Aktiverad", + "Disabled": "Inaktiverad", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "Standardrutten är inaktiverad eftersom minst en annan avdelning finns och dess status är inställd på \"Synlig\"", + "TheDefaulDeptIsDisabledBecause_2": "Standardavdelningen är inaktiverad eftersom minst en annan avdelning finns och dess status är inställd på \"Synlig\"", + "TheDefaulDeptIsEnabledBecause": "Standardrouting är aktiverat eftersom ingen annan avdelning är \"Synlig\"", + "TheDefaulDeptIsEnabledBecause_2": "Standardavdelningen och dess routningsregler är aktiverade eftersom ingen annan avdelning är \"Synlig\"", + "WidgetDefaultLanguage": "Widgets standardspråk", + "WidgetStyle": "Widget stil", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Det här steget i guiden guidar dig genom den grundläggande installationen. Du kan när som helst ändra widgetens stil, standardspråk och mer via widgetinställningarna", + "DeptQuickTips_1": "Avdelningar är de olika affärsdivisionerna inom din organisation.", + "DeptQuickTips_2": "Varje avdelning kan ha sina egna agenter, chatbot och routingregler; detta gör att du kan anpassa en supportprocess oberoende av dina andra avdelningar.", + "DeptQuickTips_3": "Standardavdelningen skapas direkt efter att du har skapat projektet.", + "DeptQuickTips_4": "Denna avdelning kan inte tas bort men kan alltid ändras.", + "DeptQuickTips_5": "Standardavdelningen inaktiveras automatiskt om det finns minst en annan avdelning vars synlighetsstatus är inställd på synlig", + "DeptQuickTips_6": "Om det bara finns standardavdelningen eller om det finns andra avdelningar men med synlighetsstatus inställd på \"Inte synlig\", kommer besökarnas förfrågningar att dirigeras enligt reglerna för standardavdelningen.", + "DeptQuickTips_7": "Om det finns mer än en avdelning men bara en har synlighetsstatus inställd på \"Synlig\", kommer besökares förfrågningar att dirigeras underförstått enligt reglerna för denna avdelning (det är fortfarande möjligt att dirigera förfrågningar via API till \"Inte synliga\"-avdelningar)", + "DeptQuickTips_8": "Om minst två avdelningar har statusen för synlighet inställd på \"Synlig\", kommer besökarna att kunna välja vilken avdelning de vill dirigera förfrågningar till via den lämpliga widgetvalmenyn.", + "Edit": "Edit", + "IsSetToVisible": "är inställd på synlig", + "IsSetToNotVisible": "är inställd på inte synlig", + "LatestUpdates": "Senaste uppdateringarna", + "ReadMoreOnOurBlog": "Läs mer på vår blogg", + "WhatsNew": "Vad är nytt", + "ReadLatestUpdatesOnOurBlog": "Läs de senaste uppdateringarna på vår blogg", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Du är på väg att gå med i denna chatt som redan har tilldelats", + "SmartAssign": "Smart tilldelning", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Är du säker?", + "YouHaveUnsavedChanges": "Du har osparade ändringar. Tryck på OK och spara dessa ändringar, eller Avbryt för att gå tillbaka och förlora dessa ändringar.", + "Cancel": "Annullera", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Är du säker på att du vill navigera bort från den här sidan utan att spara?" + }, + "GroupName": "Grupp namn", + "Suggested": "föreslog", + "GroupWithThisNameAlreadyExists": "En grupp med detta namn finns redan", + "EnterTheGroupName": "Ange gruppnamnet (vanligtvis samma som avdelningsnamnet)", + "TheNewGroupCreatedCanAlso": "Den nya gruppen som skapas kan också tilldelas vilken annan avdelning som helst", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Konversationer under de senaste 30 dagarna", + "TotalConversations": "Totala samtal", + "FilterConversations": "Filtrera konversationer", + "HereHowCreateABot": "Så här konfigurerar du din första chatbot", + "HereHowConnectYourDialogflowAgents": "Så här ansluter du din Dialogflow-agent", + "ConnectToYourDialogflowAgent": "Anslut till din Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Följ den här guiden för att ta reda på hur du skapar den här filen", + "DoYouWantToSendImagesVideosButtonsAndMore": "Vill du skicka bilder, videor, knappar och mer?", + "FollowTheMicrolanguageGuide": "Följ Microlanguage-guiden", + "Handoff": "Bort med tassarna", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Vill du lämna över till mänsklig agent under en chatbotkonversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Svara helt enkelt '\\agent' på sista svarsraden", + "HereHowToHandoffToTheHumanAgent": "Så här lämnar du över till den mänskliga agenten", + "MessageChannel": "Kanal", + "AdvancedSearch": "Avancerad sökning", + "Refresh": "Uppdatera", + "AllConversationsaveBeenArchived": "Alla konversationer har arkiverats", + "AddUser": "Lägg till användare", + "SelectRequester": "Välj begärande", + "AddRequester": "Lägg till begärande", + "SelectAssignee": "Välj mottagare", + "GoToTheRequestDetails": "Gå till förfrågans uppgifter", + "CreateNewRequester": "Skapa ny begärande", + "ConversationsFound": "Konversationer hittades", + "CreateTicketOnJira": "Skapa biljett på Jira", + "TicketType": "Biljetttyp", + "SelectTicketType": "Välj biljetttyp", + "CreateJiraTicket": "Skapa biljett", + "NameIsRequired": "Namn krävs", + "NewRequesterCreatedSuccessfully": "Ny begäran har skapats", + "ViewRequesterDetails": "Visa förfrågans detaljer", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Endast lagkamrater med ägarrollen kan hantera kontots plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Läs mer om standardroller", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Lär dig hur du skapar en grupp", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Aktivera bots för nya konversationer", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Aktivera bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Välj avdelning", + "Ignore": "Strunta i", + "ActivateFor": "Aktivera för", + "ActivateForBot": "Aktivera bot för", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "Inga avdelningar är associerade med denna bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Ange Webhook URL", + "IntentName": "Avsiktsnamn", + "EnterIntentName": "Ange avsiktsnamn", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Avancerad chatbot-stil: knappar", + "StylingYourChatbotReplies": "Styling din chatbot svarar", + "WebhookmentUrlMustBeAHttpsUrl": "Webhook-URL:n måste vara en https- eller http-URL", + "WebhookmentUrlMustBeAValidUrl": "Webhook-URL:n måste vara en giltig URL", + "EnableWebhookCallForThisIntent": "Aktivera webhook-samtal för detta syfte", + "HideShowColumns": "Anpassa tabell: dölj/visa kolumner", + "AnswerWithTheIntentNameAlreadyExists": "Svar med avsiktsnamnet {{ intent_name }} redan", + "HowToGenerateDialogflowGoogleCredentialsFile": "Hur man genererar Dialogflow Google-referensfil", + "MicrolanguageGuide": "Mikrospråkguide", + "HowHandlingImagesVideosButtonsAndMore": "Hur man hanterar bilder, videor, knappar och mer", + "TheRequestWillBeReassignedToTheAgent": "Konversationen kommer att omtilldelas till agenten", + "Type": "Typ", + "ThisChatHasBeenAbandonedBy": "Den här chatten har övergivits av", + "theLastOneWhoLeft": "den sista som gick", + "AdjustSmartAssignment": "Justera Smart Assign", + "ChatReassignmentIsEnabled": "Omtilldelning av chatt har aktiverats", + "ChatReassignmentIsDisabled": "Omtilldelning av chatt har inaktiverats", + "ReassignmentIsEnabled": "Omtilldelning har aktiverats", + "ReassignmentIsDisabled": "Omtilldelning inaktiverad", + "ChatLimitEnabled": "Chattgränsen aktiverad", + "ChatLimitDisabled": "Chattgränsen inaktiverad", + "AutomaticUnavailableeStatusEnabled": "Automatisk otillgänglig aktiverad", + "AutomaticUnavailableStatusDisabled": "Automatisk otillgänglig inaktiverad", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Användare med rollen Agent kan inte hantera de avancerade alternativen för projektet", + "ThisFeatureIsAvailableWithTheProPlan": "Den här funktionen är tillgänglig med Pro-planen eller Enterprise-planen", + "From": "Från", + "To": "Till", + "TheAnswerWillBeDeleted": "Avsikten {{intent_name}} kommer att raderas", + "NumberOfReplies": "Antal svar", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Ditt profilfoto har laddats upp!", + "RemovePhoto": "Ta bort bild", + "OrSelectAnExistingOneWithNoAssociatedBot": "eller välj en befintlig utan associerad bot", + "BotHasBeenAssociatedWithDepartment": "Boten {{bot_name}} har kopplats till avdelning {{dept_name}}", + "decodedJWT": "Pålitlig information", + "ConfigureYourFirstChatbot": "Konfigurera din första chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Så här utformar du dina svar", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Så här skickar du bilder, videor och mer", + "YourAnswerText": "Din svarstext", + "Images": "Bilder", + "ResolutionBotImagesVideosButtonsAndMore": "Upplösningsbot: bilder, videor, knappar och mer", + "HandoffToHumanAgents": "Överlämning till mänskliga agenter", + "RenderAbutton": "Gör en knapp", + "SettingUpAutomaticAssignment": "Ställer in automatisk tilldelning", + "..................": "..................", + "Map": "Karta", + "EventDetails": "Evenemangsdetaljer", + "PeriodStart": "Periodstart", + "PeriodEnd": "Periodens slut", + "Amount": "Belopp", + "EndDate": " Slutdatum", + "Seats": "Säten", + "UnitAmount": "Enhetsbelopp", + "AnErrorOccurringDuringThePayment": "Ett fel uppstod under betalningen", + "WidgetAPITestPage": "Testsida för widget-API", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Använd widgettestsidan för att testa widgetens API och egenskaper", + "WidgetTest": "Öppna testsidan", + "AllAgents": "Alla agenter", + "CustomizeThePreChatForm": "Anpassa förchattformuläret", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Anpassa informationen du begär från kunder i förchattformuläret genom att ta bort eller lägga till fält", + "InvalidJSON": "Ogiltig JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "E-post inte tillgänglig", + "Project": "Projekt", + "YourProjects": "Dina projekt", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Tyvärr uppstod följande fel när bilden laddades:", + "SorryFileTypeNotSupported": "Tyvärr, filtypen stöds inte", + "PreChatFormData": "Formulär för chatt", + "HereSomeExamples": "Här några exempel", + "SentBy": "skickat av", + "ResolutionBotLanguage": "Språk", + "Priority": "Prioritet", + "urgent": "Brådskande", + "high": "Hög", + "medium": "Medium", + "low": "Låg", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "Konversationsprioriteten har uppdaterats", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Ett fel uppstod när konversationsprioriteten skulle uppdateras", + "Join": "Ansluta sig", + "You_are_successfully_added_to_the_chat": "Du har lagts till i chatten", + "ByPressingOkTheConversationWillBeAssignedToYourself": "Genom att trycka på Ok kommer konversationen att tilldelas dig själv", + "AutoRating": "Autobetyg", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "I slutet av samtalet föreslås automatiskt ett formulär med begäran om att utvärdera kvaliteten på samtalet", + "ActionNotAllowed": "Åtgärd inte tillåten", + "MoreInfo": "Mer information", + "ProPlanTrial": "Pro Plan (prov)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Tilldelad konversation", + "assignedEmailMessage": "Tilldelat e-postmeddelande", + "pooledRequest": "Poolad konversation", + "pooledEmailMessage": "Poolat e-postmeddelande", + "newMessage": "Nytt meddelande", + "ticket": "Biljett", + "sendTranscript": "Skicka chattutskrift", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Återställ till standardinställningar", + "ThisActionIsNotReversible": "Denna åtgärd är inte reversibel. Det kommer att återställa utlösaren till dess ursprungliga inställningar genom att ta bort alla ändringar som gjorts.", + "SendTo": "Skicka till", + "Send": "Skicka", + "AuthenticationFailed": "Autentiseringen misslyckades, testmeddelandet kunde inte skickas", + "AnErrorHasOccurred": "Ett fel har uppstått", + "EmailTemplateUpdatedSuccessfully": "E-postmall har uppdaterats", + "PinThisProjectInTheChatWindow": "Fäst det här projektet i chattfönstret för att enkelt spåra projektkonversationer och ändra din status", + "SelectAnotherProject": "Välj ett annat projekt", + "DashboardLanguage": "Språk på instrumentpanelen", + "AutomaticDashboardLanguage": "Automatisk (webbläsarspråk)", + "PreferredDashboardLanguage": "Välj önskat språk", + "PleaseSelectALanguage": "Välj ett språk", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Det är nödvändigt att välja ett projekt för att hantera om du vill ta emot e-postmeddelanden när en konversation tilldelas dig eller när det finns en ny otilldelad konversation", + "TheDashboardIsTranslatedInto": "Instrumentpanelen översätts till {{language_name}}. För att ändra språk klicka på flaggan", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "Inställningarna kommer att tillämpas efter uppdatering av instrumentpanelen.", + "RefreshNow": "Uppdatera nu", + "ServedByHumans": "Serveras av människor", + "ServedByBots": "Serveras av bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Genomsnittlig svarstid", + "AverageLengthOfConversation": "Genomsnittlig konversationslängd", + "New Conversation": "Nytt samtal", + "Authentication Triggers": "Autentiseringsutlösare", + "DailyAverage": "Dagligt genomsnitt", + "Apps": "Appar", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Ändra din status till tillgänglig", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Ändra din status till otillgänglig", + "UnassignYouFromTheConversation": "Ta bort tilldelningen av dig från konversationen", + "TicketId": "Biljett-ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Se till att din webbtjänst uppfyller alla webhook-krav som är specifika för API-versionen som är aktiverad i den här agenten.", + "LearnMoreAboutWebhookRequirements": "Läs mer om krav på webhook", + "YouAreCurrentlySetToUnavailable": "Du är för närvarande inställd på Ej tillgänglig och tar inte emot nya konversationer", + "Shortcuts": "Genvägar", + "AddLanguages": "Lägg till språk", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "Språket {{ language_name }} kommer att tas bort från ditt projekt", + "HowWebhooksWorks": "Hur webhooks fungerar", + "WebhooksQuickTipsIntroduction": "Webhooks är en kraftfull resurs som du kan använda för att automatisera dina användningsfall och förbättra din produktivitet.", + "LearnHowToConnectDialogflowAgents": "Lär dig hur du ansluter Dialogflow-agenter", + "TheDashboardIsTranslatedIntoEnglish": "Instrumentpanelen är översatt till engelska. För att ändra språk klicka på flaggan", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Tyvärr, detta språk är inte tillgängligt ännu, instrumentpanelen kommer att översättas till engelska", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Tyvärr, detta språk är inte tillgängligt ännu, instrumentpanelen har översatts till engelska", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Endast en lagkamrat med rollen Ägare kan ta bort ett projekt", + "NotAssigned_M": "Inte tilldelats", + "NotAssigned_F": "Inte tilldelats", + "Assigned_M": "Tilldelad", + "Assigned_F": "Tilldelad", + "ViewTheConversationsHistory": "Visa konversationshistoriken", + "SelectATagOrCreateANewOne": "Välj en tagg eller skapa en ny", + "CreateNewTag": "Skapa en ny tagg", + "TypeNewTagHere": "Skriv en ny tagg här", + "userFullname": "Fullständiga namn", + "userEmail": "E-post", + "userPhone": "Telefon", + "acceptedTermsPrivacy": "Acceptera villkor och sekretess ", + "termsPrivacyLabel": "Villkor och integritetsefterlevnad", + "firstMessage": "Första meddelandet", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "Det anpassade förchattformuläret är tomt och kommer att inaktiveras", + "EnableDisableCustomPreChatForm": "Aktivera anpassade fält", + "SelectFields": "Välj fält", + "PreChatFormTitle": "Titel för formuläret före chatt", + "PreChatForm": "Formulär för chatt", + "Mandatory": "Obligatorisk", + "EnableDisablePreChatForm": "Aktivera förchattformulär", + "WelcomeToTheNewMenu": "Välkommen till den nya menyn", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Nu har du mer utrymme att använda din chatt, bots och appar. Njut av!", + "PreviewNotAvailable": "Förhandsgranskning inte tillgänglig", + "TextareaRows": "Textområdesrader", + "ChangeCard": "Byt kort", + "ExpirationDate": "Utgångsdatum", + "CardNumber": "Kortnummer", + "CardChangedSuccessfully": "Kortet har ändrats", + "PaymentInformation": "Betalningsinformation", + "TagNameIsRequired": "Taggnamn krävs", + "Logout": "Logga ut", + "NoAnswersMatchedYourSearch": "Inga svar matchade din sökning", + "WebhookDisabledForThisIntent": "Webhook inaktiverad för detta syfte", + "WebhookEnabledForThisIntent": "Webhook aktiverad för detta syfte", + "BotTest": "Bottest", + "BotLanguage": "Bot-språk", + "AddIntent": "Lägg till avsikt", + "ChooseAtemplate": "Välj en mall", + "PrebuiltResolutionBots": "Förbyggda upplösningsbotar", + "TheseArePreBuiltCustomizableResolutionbot": "Dessa är förbyggda, anpassningsbara upplösningsbotar", + "Create": "Skapa", + "EditIntent": "Redigera avsikt", + "DeleteIntent": "Ta bort avsikt", + "UpdateIntent": "Uppdatera avsikt", + "AssignedToYou": "Tilldelad till dig", + "ConversationType": "Typ av samtal", + "SelectConversationType": "Välj konversationstyp", + "PlanExpirationDate": "Planens utgångsdatum", + "PlanStartDate": "Planera startdatum", + "EditProfile": "Redigera profil", + "HowEmailTicketingWorks": "Hur e-biljetter fungerar", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Öppna igen", + "MostRecentComment": "Senaste kommentaren", + "ContactConversations": "Kontaktkonversationer", + "ClickHereForMoreAdvancedSearches": "Klicka här för mer avancerade sökningar (som biljett-ID, taggar och mer) och för att se alla förfrågningar (den här sidan visar upp till 100 konversationer i realtid)", + "ExporTranscriptToCSV": "Exportera avskrift till CSV", + "ViewAll": "Visa alla", + "ProOnly": "Endast proffs", + "EnterpriseOnly": "Endast företag", + "WidgetFooterBranding": "Varumärke för widgetsidfot", + "UpgradePlanToGetTheFeature": "Uppgradera planen för att få funktionen", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Anpassad startknapp", + "LauncherButtonURL": "URL för startknapp", + "EnterTheURLOfTheLauncherButtonImage": "Ange webbadressen till startknappens bild", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Anpassa startknappen för widgeten med din logotyp. Logotypens bildformat kan vara i PNG-, JPG- eller SVG-format. Bilder (60x60px) med transparent bakgrund fungerar bäst", + "ConnectYourRASAServer": "Anslut din RASA-server", + "ReadMoreOnOurCHANGELOGPage": "Läs mer på vår CHANGELOG-sida", + "IntegratingRasaWithTiledesk": "Att integrera Rasa med Tiledesk erbjuder många fördelar, först och främst möjligheten att avleda aktuella RASA-konversationer till människor.", + "HereHowIntegratingRasaWithTiledesk": "Här hur integrerar Rasa med Tiledesk", + "CreateNewApp": "Skapa en ny app", + "LearnMore": "Läs mer", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Installera", + "Manage": "Klara av", + "Uninstall": "Avinstallera", + "Start": "Start", + "RemoveCondition": "Ta bort villkor", + "AddCondition": "Lägg till villkor", + "RemoveAction": "Ta bort åtgärd", + "AddAction": "Lägg till åtgärd", + "_Location": "Plats (klicka på platsikonen för att se den på kartan)", + "Location": "Plats", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "du: ", + "LABEL_MSG_PUSH_START_CHAT": "Ingen konversation ännu", + "LABEL_MSG_START_CHAT": "Börja chatta", + "LABEL_AVAILABLE": "tillgängligt", + "LABEL_NOT_AVAILABLE": "inte tillgänglig", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Fortfarande inget meddelande här...", + "LABEL_TODAY": "i dag", + "LABEL_TOMORROW": "i går", + "LABEL_LAST_ACCESS": "senaste åtkomst", + "LABEL_TO": "på", + "ARRAY_DAYS": [ + "måndag", + "tisdag", + "onsdag", + "torsdag", + "fredag", + "lördag", + "söndag" + ], + "LABEL_SEND": "Skicka", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "ID-konversation", + "LABEL_CREATED_THE": "grupp skapad den", + "LABEL_INFO_ATTRIBUTE": "Attribut", + "LABEL_INFO_ADVANCED": "Avancerad", + "LABEL_CLIENT": "Klient ", + "LABEL_SOURCEPAGE": "Källa ", + "LABEL_DEPARTMENT_ID": "Avdelnings-id ", + "LABEL_DEPARTMENT_NAME": "Avdelning ", + "requester_id": "Begärar-ID", + "projectId": "Projekt-ID ", + "LABEL_NAME": "Användarnamn ", + "LABEL_EMAIL": "E-post ", + "LABEL_MEMBERS": "Deltagare", + "LABEL_INFO_MESSAGE": "Infomeddelande", + "LABEL_READ_BY": "Läs av", + "LABEL_STATUS_MESSAGE": "stat", + "LABEL_SENT_THE": "skickad på", + "LABEL_SENT_BY": "från", + "LABEL_GUEST": "Gäst", + "LABEL_CREATE_TICKET": "Skapa en biljett", + "LABEL_SEND_BY_EMAIL": "Skicka via e-post", + "LABEL_VIDEO_CHAT": "Videosamtal", + "LABEL_LEAVE_GROUP": "Lämna gruppen", + "LABEL_CLOSE_GROUP": "Stänga", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Uppmärksamhet!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "ANNULLERA", + "LEAVE_ALERT_MSG": "Lämna gruppen?", + "CLOSE_ALERT_MSG": "Stänga konversationen?", + "VIDEOCHAT_ALERT_MSG": "Tjänsten är inte tillgänglig", + "CLOSING_CONVERSATION_SPINNER_MSG": "Vänta.
Vi avslutar konversationen", + "CONVERSATION_CLOSED_ALERT_MSG": "Konversationen avslutades.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Det gick inte att stänga konversationen", + "LEAVING_GROUP_SPINNER_MSG": "Vänta.
Du lämnar gruppen", + "CONVERSATION_LEFT_ALERT_MSG": "Gruppen lämnades framgångsrikt.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Gruppen kunde inte lämnas", + "GREETING": "Hej, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Det finns inget samtal i arkivet", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "du", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "har lagts till ", + "INFO_SUPPORT_USER_ADDED_VERB": "gick med", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "chatten", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chatten öppnades igen", + "INFO_SUPPORT_CHAT_CLOSED": "Chatten stängd", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "En ny supportförfrågan har tilldelats dig", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profil", + "LABEL_CLOSE": "Stängd", + "LABEL_DISCONNECT": "Koppla ifrån", + "LABEL_NEW_CHAT": "Ny chatt", + "LABEL_FORGOT_PASSWORD": "Glömde du ditt lösenord?", + "LABEL_SIGNIN": "Logga in", + "LABEL_SIGNIN_TO": "Logga in", + "LABEL_SIGNIN_ERROR": "Inloggningsfel", + "LABEL_PASSWORD": "Lösenord", + "LABEL_ERROR_EMAIL": "Ange en giltig e-postadress.", + "LABEL_ERROR_PASSWORD": "Lösenordet måste vara minst 6 tecken.", + "LABEL_LOGIN": "Logga in", + "LABEL_LOGOUT": "Logga ut", + "LABEL_WELCOME_TO": "Välkommen till", + "LABEL_SIGNUP": "Bli Medlem", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Har du redan ett konto?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Har du inte ett konto än?", + "LABEL_FORGOT_YOUR_PASSWORD": "Glömt ditt lösenord?", + "LABEL_CLICK_HERE": "Klicka här", + "LABEL_REGISTRATION": "Registrering", + "LABEL_PLACEHOLDER_EMAIL": "Din email", + "LABEL_PLACEHOLDER_PASSWORD": "Ditt lösenord", + "LABEL_PLACEHOLDER_NAME": "Ditt namn", + "LABEL_PLACEHOLDER_LAST_NAME": "Ditt efternamn", + "LABEL_LAST_NAME": "Efternamn", + "LABEL_FIELD_NOT_EMPTY": "Fältet får inte vara tomt.", + "LABEL_NEW_PASSWORD": "Skapa ett nytt lösenord", + "LABEL_CLOSED": "Stängd", + "LABEL_INFO": "Information", + "ALERT_NOTIFICATION": "Varning: att skicka aviseringar är inaktiverat, ändrar webbläsarinställningarna för att tillåta att skicka aviseringar.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Externt ID", + "LABEL_IAT": "Jag på", + "LABEL_REQUEST_DETAIL": "Begär detalj", + "LABEL_ENTER_MSG": "Skriv ett meddelande eller tryck på / för standardsvar", + "LABEL_ENTER_MSG_SHORT": "Ange ett meddelande", + "LABEL_ENTER_MSG_SHORTER": "Stiga på...", + "LABEL_MSG_LOGIN_TILEDESK": "Gå till inloggning för att börja chatta", + "LABEL_ARCHIVED": "Arkiverad", + "LABEL_INFO_CONVERSATION": "Infokonversation", + "LABEL_INFO_USER": "Infoanvändare", + "LABEL_IS_WRITING": "skriver", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Kontakter", + "LABEL_PLACEHOLDER": "skriv ditt meddelande..", + "LABEL_START_NW_CONV": "Ny konversation", + "LABEL_FIRST_MSG": "Beskriv kort ditt problem, du kommer att kontaktas av en agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Alla operatörer är offline för tillfället. Du kan hur som helst beskriva ditt problem. Det kommer att tilldelas supportteamet som kommer att svara dig så snart som möjligt.", + "LABEL_SELECT_TOPIC": "Välj ett ämne", + "LABEL_COMPLETE_FORM": "Fyll i formuläret för att starta en konversation med nästa tillgängliga agent.", + "LABEL_FIELD_NAME": "namn", + "LABEL_ERROR_FIELD_NAME": "Obligatoriskt fält (minst 5 tecken).", + "LABEL_FIELD_EMAIL": "E-post", + "LABEL_ERROR_FIELD_EMAIL": "Ange en giltig e-postadress.", + "LABEL_WRITING": "skriver...", + "AGENT_NOT_AVAILABLE": " Off-line", + "AGENT_AVAILABLE": " Uppkopplad", + "GUEST_LABEL": "Gäst", + "ALL_AGENTS_OFFLINE_LABEL": "Alla operatörer är offline för tillfället", + "LABEL_LOADING": "Läser in...", + "CALLOUT_TITLE_PLACEHOLDER": "Behövs hjälp?", + "CALLOUT_MSG_PLACEHOLDER": "Klicka här och börja chatta med oss!", + "CUSTOMER_SATISFACTION": "Kundnöjdhet", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "din åsikt om vår kundtjänst", + "DOWNLOAD_TRANSCRIPT": "Ladda ner avskrift", + "BACK": "Tillbaka", + "YOUR_RATING": "ditt betyg", + "WRITE_YOUR_OPINION": "Skriv din åsikt ... (valfritt)", + "SUBMIT": "Skicka in", + "THANK_YOU_FOR_YOUR_EVALUATION": "Tack för din utvärdering", + "YOUR_RATING_HAS_BEEN_RECEIVED": "ditt betyg har mottagits", + "ALERT_LEAVE_CHAT": "Vill du lämna chatten?", + "YES": "Ja", + "NO": "Nej", + "BUTTON_CLOSE_TO_ICON": "Minimera chatten", + "BUTTON_EDIT_PROFILE": "Uppdatera profil", + "RATE_CHAT": "Betygsätt chatt", + "WELLCOME_TITLE": "Hej, välkommen till Tiledesk 👋", + "WELLCOME_MSG": "Hur kan vi hjälpa?", + "WELLCOME": "Välkommen", + "OPTIONS": "alternativ", + "SOUND_OFF": "ljud av", + "SOUND_ON": "ljud på", + "LOGOUT": "logga ut", + "CLOSE": "stänga", + "PREV_CONVERSATIONS": "Dina konversationer", + "YOU": "Du", + "SHOW_ALL_CONV": "visa allt", + "START_A_CONVERSATION": "Starta en konversation", + "NO_CONVERSATION": "Ingen konversation", + "SEE_PREVIOUS": "se föregående", + "WAITING_TIME_FOUND": "Teamet svarar vanligtvis med $reply_time", + "WAITING_TIME_NOT_FOUND": "Teamet kommer att svara så snart som möjligt", + "CLOSED": "STÄNGD", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Välj en chatt för att börja skicka meddelanden", + "FromThisAreNew": "------------------", + "Preview": "Förhandsvisning", + "AddACaption": "Lägg till en bildtext", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "hoppsan! Ett fel uppstod när du avslutade prenumerationen på aviseringar", + "SIGNIN_ERROR_USER_NOT_FOUND": "Autentisering misslyckades. Användaren hittades inte.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Autentisering misslyckades. Fel lösenord.", + "Email is required": "E-post krävs.", + "Email must be a valid email": "E-post måste vara en giltig e-postadress.", + "Password is required": "Lösenord krävs.", + "Password must be at least 6 characters long": "Lösenordet måste vara minst 6 bokstäver långt.", + "UPLOAD_FILE_ERROR": "Ett oväntat fel inträffade när filen laddades upp", + "DROP_IMAGE_HERE_TO_SEND_IT": "Släpp bilden här för att skicka den", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Endast bildfiler och text får klistras in", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Det gick inte att ladda upp: formatet stöds inte", + "SENT_AN_IMAGE": "skickade en bild", + "SENT_AN_ATTACHMENT": "skickade en bilaga", + "NO_INFORMATION_AVAILABLE": "ingen information tillgänglig", + "CONTACT_ID": "Kontakt-ID", + "USER_ID": "användar ID", + "CLOSE_TOAST": "Stänga", + "WAITING_FOR_NETWORK": "Väntar på nätverk", + "YouAreAboutToJoinThisChat": "Om du går med i den här konversationen kommer den att visas i konversationslistan. Du måste sedan välja den, efter att ha stängt sidofältet för otilldelade konversationer, för att börja chatta med användaren", + "Cancel": "Annullera", + "AreYouSure": "Är du säker?", + "UnassignedConversations": "Ej tilldelade konversationer", + "NewConversations": "Nya samtal", + "UPLOAD": "Ladda upp", + "CANNED_RESPONSES": "Sparade svar", + "NO_CANNED_RESPONSES": "Inga färdiga svar", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Det finns inga färdiga svar tillgängliga", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "För att skapa dem, gå till projektet (du kan klicka på namnet på projektet som finns tillgängligt i den högra sidofältet) och under menyalternativet 'Inställningar' i instrumentpanelens sidofält klicka på 'Canned responses' och sedan på 'Skapa svar'-knappen", + "YES_CANNED_RESPONSES": "Se de färdiga svaren genom att klicka på knappen ⚡️ eller genom att skriva en / i textområdet, du kan också filtrera listan genom att skriva efter /", + "VIEW_ALL_CONVERSATIONS": "Visa alla konversationer", + "CONVERSATIONS_IN_QUEUE": "konversationer i kö, välj en", + "CONVERSATION_IN_QUEUE": "konversation i kö, välj den", + "NO_CONVERSATION_IN_QUEUE": "ingen konversation i kö", + "PIN_A_PROJECT": "Fäst ett projekt", + "PINNED_PROJECT": "Fäst projekt", + "CHANGE_PINNED_PROJECT": "Ändra fäst projekt", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "ändra till tillgänglig/inte tillgänglig", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Ändra din status till tillgänglig", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Ändra din status till otillgänglig", + "ALL_CONVS_SERVED": "Serverades alla samtal? Bra jobbat!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Företagsplan", + "ProPlanTrial": "Pro Plan (prov)", + "FreePlan": "Gratis plan", + "SubscriptionPaymentProblem": "Problem med betalning av prenumeration", + "ThePlanHasExpired": "Planen har löpt ut", + "owner": "Ägare", + "admin": "Administratör", + "agent": "Ombud", + "Conversations": "Samtal", + "Apps": "Appar", + "Analytics": "Analytics", + "Activities": "Aktiviteter", + "History": "Historia", + "Settings": "inställningar", + "ViewOption": "View options", + "Resolve": "Lösa", + "Archive": "Arkiv", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Åtgärd inte tillåten", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "Du är inte längre bland lagkamraterna som hanterar den här konversationen", + "TicketSuccessfullyCreated": "Biljetten har skapats", + "Continue": "Fortsätta", + "ViewArchivedConversations": "Arkiverade konversationer", + "ViewContactsList": "Kontaktlista", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Lägg till som standardsvar", + "AddNewCannedResponse": "Lägg till ett nytt standardsvar", + "TitleIsRequired": "Titel krävs", + "MessageIsRequired": "Meddelande krävs", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Skapa biljett", + "Requester": "Förfrågare", + "ViewRequesterDetails": "Visa förfrågans detaljer", + "Priority": "Prioritet", + "urgent": "Brådskande", + "high": "Hög", + "medium": "Medium", + "low": "Låg", + "SelectRequester": "Välj beställare", + "AddRequester": "Lägg till begärande", + "Subject": "Ämne", + "SelectAssignee": "Välj mottagare", + "Message": "Meddelande", + "CreateNewRequester": "Skapa ny begärande", + "Name": "namn", + "NameIsRequired": "Namn krävs", + "EnterValidEmail": "Ange en giltig e-postadress", + "Title": "Titel", + "Add": "Lägg till", + "AddCustomization": "Lägg till anpassning", + "SelectACustomizationToAddToYourMessage": "Välj ett anpassningsvärde att lägga till i meddelandet", + "recipient_name_desc": "Förnamnet på personen som agenten svarar läggs till i meddelandet.", + "agent_name_desc": "Namnet på den agent som svarar kommer att läggas till i meddelandet.", + "First_name_of_recipient": "Mottagarens förnamn", + "First_name_of_agent": "Agentens förnamn", + "EnterCannedResponseTitle": "Ange standardsvarstitel", + "WriteMsgToSendToYourVisitors": "Skriv ett standardsvarsmeddelande att skicka till dina besökare", + "EditProfile": "Redigera profil", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "skriv ditt meddelande..", + "LABEL_START_NW_CONV": "Ny konversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Välj ett ämne", + "LABEL_COMPLETE_FORM": "Fyll i formuläret för att starta en konversation med nästa tillgängliga agent.", + "LABEL_FIELD_NAME": "namn", + "LABEL_ERROR_FIELD_NAME": "Obligatoriskt fält (minst 5 tecken).", + "LABEL_FIELD_EMAIL": "E-post", + "LABEL_ERROR_FIELD_EMAIL": "Ange en giltig e-postadress.", + "LABEL_ERROR_FIELD_REQUIRED": "obligatoriskt fält", + "LABEL_WRITING": "skriver...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Off-line", + "AGENT_AVAILABLE": " Uppkopplad", + "GUEST_LABEL": "Gäst", + "ALL_AGENTS_OFFLINE_LABEL": "Alla operatörer är offline för tillfället", + "LABEL_LOADING": "Läser in...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Klicka här och börja chatta med oss!", + "CUSTOMER_SATISFACTION": "Kundnöjdhet", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Ladda ner avskrift", + "BACK": "Tillbaka", + "CONTINUE": "Continue", + "YOUR_RATING": "ditt betyg", + "WRITE_YOUR_OPINION": "Skriv din åsikt ... (valfritt)", + "SUBMIT": "Skicka in", + "THANK_YOU_FOR_YOUR_EVALUATION": "Tack för din utvärdering", + "YOUR_RATING_HAS_BEEN_RECEIVED": "ditt betyg har mottagits", + "ALERT_LEAVE_CHAT": "Vill du lämna chatten?", + "YES": "Ja", + "NO": "Nej", + "BUTTON_CLOSE_TO_ICON": "Minimera chatten", + "BUTTON_EDIT_PROFILE": "Uppdatera profil", + "RATE_CHAT": "Betygsätt chatt", + "WELLCOME_TITLE": "Hej, välkommen till Tiledesk 👋", + "WELLCOME_MSG": "Hur kan vi hjälpa?", + "OPTIONS": "alternativ", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Stänga", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Dina konversationer", + "YOU": "Du", + "SHOW_ALL_CONV": "visa allt", + "START_A_CONVERSATION": "Starta en konversation", + "NO_CONVERSATION": "Ingen konversation", + "SEE_PREVIOUS": "se föregående", + "WAITING_TIME_FOUND": "Teamet svarar vanligtvis med $reply_time", + "WAITING_TIME_NOT_FOUND": "Teamet kommer att svara så snart som möjligt", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "du", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chatten öppnades igen", + "INFO_SUPPORT_CHAT_CLOSED": "Chatten stängd", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Fullständiga namn", + "LABEL_PRECHAT_USER_EMAIL": "E-post", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Ogiltig e-postadress", + "LABEL_PRECHAT_USER_PHONE": "Telefon", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Telefon krävs", + "LABEL_PRECHAT_FIRST_MESSAGE": "Ditt meddelande till supportteamet", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Innan du fortsätter i konversationen, godkänn våra Villkor och Sekretesspolicy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "jag håller med", + "PRECHAT_REQUIRED_ERROR": "Detta fält är obligatoriskt", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "skickade en bilaga", + "SENT_AN_IMAGE": "skickade en bild", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Tamil b/Tamil new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Tamil @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Thai b/Thai new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Thai @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Turkish b/Turkish new file mode 100644 index 000000000000..d76e33051f71 --- /dev/null +++ b/Turkish @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Pano Dilini değiştir", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Takım Arkadaşları ve Gruplar", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "Y&D", + "RoutingAndDepts": "Yönlendirme ve Departmanlar", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Yönlendirme", + "DefaultDepartment": "Varsayılan Departman", + "Default Department": "Varsayılan Departman", + "Teammate": "takım arkadaşı", + "Teammates": "takım arkadaşları", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PA", + "ProjectSettings": "Proje ayarları", + "Groups": "Gruplar", + "Name": "İsim", + "Available": "mevcut", + "Unavailable": "kullanım dışı", + "Visitors": "Ziyaretçi", + "Requests": "Konuşmalar", + "Request": "Konuşma", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Tarih", + "Settings": "Ayarlar", + "ViewOption": "View options", + "Notification": "Bildirimler", + "Departments": "Bölümler", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Kaynaklar", + "Hours": "Çalışma saatleri", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "İlk adı", + "LastName": "Soyadı", + "iAgree": "Kabul ediyorum", + "IAccept": "I accept", + "TermsAndConditions": "Şartlar & Koşullar", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "ve", + "SignUp": "Üye olmak", + "AlreadyHaveAnAccount": "Zaten hesabınız var mı?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Henüz bir hesabınız yok mu?", + "Dont": "Yapma", + "HaveAnAccountYet": "henüz bir hesabınız var mı?", + "QuickTipsAssigned": "Atanan sohbetler, özellikle daha büyük ekipler için eşit bir iş yükü dağılımının korunmasına yardımcı olur.", + "QuickTipsPooled_1": "Sohbetler aracılara otomatik olarak atanmayacak, bunun yerine atanmamış olanlardan manuel olarak sohbet almaları gerekecek.", + "QuickTipsPooled_2": "Havuzlanmış sohbetler, aracılara daha fazla özerklik vererek, kendi hızlarında çalışmalarına olanak tanır.", + "QuickTipsBot": "Otomatik olarak yanıt veren bir bot seçin.", + "GroupsQuickTips1": "Destek ekiplerini organize etmek için grupları kullanın.", + "GroupsQuickTips2": "Takım arkadaşlarını becerilere göre gruplayabilir ve departmanlarınıza takım arkadaşı grupları atayabilirsiniz.", + "ForgotYourPassword": "Parolanızı mı unuttunuz", + "ClickHere": "Buraya Tıkla", + "PswResetEmailSent": "Şifre sıfırlama e-postası gönderildi", + "YouWillReceiveAnEmail": "Şifrenizi sıfırlamak için bir bağlantı içeren bir e-posta alacaksınız.", + "ToRequestAPswReseTEmail": "Parola sıfırlama e-postası istemek için lütfen hesap e-posta adresinizi girin", + "RequestNewPsw": "yeni şifre isteği", + "BackToLogin": "Girişe Geri Dön", + "First Name is required.": "Ad gereklidir", + "Email is required.": "Email gereklidir.", + "Email must be a valid email": "E-posta geçerli bir e-posta olmalıdır", + "Email is required. Email must be a valid email": "Email gereklidir. E-posta geçerli bir e-posta olmalıdır", + "Password is required.": "Şifre gereklidir", + "Password cannot be more than 25 characters long.": "Şifre 25 karakterden uzun olamaz", + "Password must be at least 6 characters long.": "Şifre en az 6 karakter uzunluğunda olmalı", + "Please accept Terms and Conditions and Privacy Policy": "Lütfen Şartlar ve Koşulları ve Gizlilik Politikasını kabul edin", + "ConfirmPsw": "Şifreyi Onayla", + "PswNotMatch": "Şifre eşleşmiyor", + "ResetPsw": "Şifreyi yenile", + "YourPswHasBeenChanged": "Şifreniz değiştirildi", + "GoToLogin": "Giriş Yap", + "GoToYourProjects": "Projelerinize gidin", + "InvalidPswResetKey": "Geçersiz parola sıfırlama anahtarı", + "QuickTips": "Hızlı ipuçları", + "Error": "Hata", + "Updated": "Güncellenmiş", + "TotalActive": "Toplam aktif", + "Active": "Aktif", + "Served": "Atandı", + "Unserved": "Atanmamış", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Temsilci için konuşmalar", + "RequestsForDept": "Departman görüşmeleri", + "NumberOfRequestsLast7Days": "Son 7 gündeki görüşme sayısı", + "NumberOfRequests": "Konuşma sayısı", + "LastMonth": "Geçen ay", + "Contacts": "Kişiler", + "Contact": "Temas", + "ContactId": "Kişi Kimliği", + "ContactEmail": "İletişim E-posta", + "Created": "oluşturuldu", + "By": "ile", + "CreatedBy": "Tarafından yaratıldı", + "NoContact": "İletişim yok", + "SearchYourContacts": "Kişilerinizi arayın", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "E-posta ile ara", + "SelectAnEmail": "Select an email", + "ClearSearch": "Aramayı Temizle", + "ViewDetails": "Detayları göster", + "ViewContactRequests": "Görüşmeleri görüntüle", + "ContactDetails": "İletişim detayları", + "Department": "Bölüm", + "SelectADepartment": "Bir departman seçin", + "DepartmentId": "Departman kimliği", + "ProjectId": "Proje kimliği", + "ServedBy": "Atandı", + "SentThe": "gönderdi", + "ToTheDepartment": "departmana", + "Cancel": "İptal etmek", + "SessionExipired": "Oturum Süresi Doldu", + "YourSessionHasExpired": "Oturumunuz sona erdi.", + "YouWillBeRedirectToLoginPage": "Giriş sayfasına yönlendirileceksiniz", + "RequestsForDepartment": "Departman görüşmeleri", + "SwitchTo": "çevirmek", + "AllAgentsRequests": "Tüm temsilci görüşmeleri", + "YourRequests": "Konuşmalarınız", + "Primary": "Ana renk", + "PrimarySubtitle": "Alanları ve düğmeleri vurgulamak için arka plan rengi olarak kullanılır", + "Secondary": "İkincil renk", + "SecondarySubtitle": "Birincil renk arka planının önündeki düğmelerin ve diğer öğelerin metnine uygulanır", + "MinutesAgo": "dakika önce", + "WidgetAlignmentOnYourWebsite": "Web sitenizde widget hizalaması:", + "BottomRight": "Sağ alt", + "BottomLeft": "Sol alt", + "WidgetColors": "Widget renkleri", + "Colors": "Renkler", + "CustomizeTheWidgetColors": "Widget renklerini, logoyu, karşılama mesajlarını ve hizalamayı özelleştirin", + "ChooseYourWidgetColors": "Widget renklerinizi, logonuzu, mesajlarınızı ve daha fazlasını seçin!", + "Change": "Değişiklik", + "Customize": "Özelleştirmek", + "View": "Görüntüle", + "AdvancedWidgetConfigurations": "Gelişmiş widget yapılandırmaları", + "YourConversations": "Konuşmalarınız", + "NewConversation": "Yeni görüşme", + "WidgetAppearance": "Widget Görünümü", + "OnlineMessage": "Çevrimiçi Mesaj", + "OfflineMessage": "Çevrimdışı mesaj", + "OfficeClosedMessage": "Kapalı ofis mesajı", + "EnterTheURL": "Logonuzun URL'sini girin", + "YourLogoURL": "Logo URL'niz", + "displayLogo": "Logoyu göster", + "LogoImageNotFound": "Logo resmi bulunamadı", + "WelcomeMessage": "Karşılama mesajı", + "SayHello": "Sohbeti açtıklarında ziyaretçilerinize merhaba deyin", + "TeamIntro": "Takım tanıtımı", + "IntroduceYourTeam": "Ekibinizi tanıtın ve müşterinize nasıl yardımcı olabileceğinizi söyleyin", + "EditContact": "Kişiyi Düzenle", + "UpdateContact": "Kişiyi Güncelle", + "EnterValidEmail": "Geçerli bir e-posta adresi girin", + "AreYouSure": "Emin misin", + "YouAreAboutToDeleteTheContact": "Kişiyi silmek üzeresiniz", + "DeleteContact": "Kişiyi silmek", + "Attributes": "Öznitellikler", + "UserEmail": "Kullanıcı e-postası", + "ExportToCSV": "CSV'ye aktar", + "Actions": "Hareketler", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Sahip", + "admin": "Yönetici", + "agent": "Ajan", + "Greetings": "Selamlar", + "Callout": "Çağırmak", + "openUserProfile": "Profil resminizi ayarlayın", + "openUserProfileDesc": "Bir profil fotoğrafı eklemek, profilinizin güvenilirliğini artırır ve ziyaretçiler üzerinde yaptığınız ilk izlenimlerden biridir", + "openWidget": "Widget'ı kurun ve stil verin", + "openWidgetDesc": "Widget'ın stilini markanıza uyacak şekilde kolayca özelleştirebilirsiniz. Kendi logonuzu ekleyebilir, renkleri seçebilir ve daha fazlasını yapabilirsiniz", + "openChat": "Sohbeti aç", + "openChatDesc": "Konuşmaları yönetebileceğiniz ve yanıtlayabileceğiniz canlı sohbeti açın", + "ChangeAvailabilitySuccessNoticationMsg": "Durum başarıyla güncellendi", + "ChangeAvailabilityErrorNoticationMsg": "Durum güncellenirken bir hata oluştu", + "RemoveProjectUserSuccessNoticationMsg": "Takım arkadaşı başarıyla kaldırıldı", + "RemoveProjectUserErrorNoticationMsg": "Takım arkadaşı kaldırılırken bir hata oluştu", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Kişi başarıyla güncellendi", + "EditContactErrorNoticationMsg": "Kişi güncellenirken bir hata oluştu", + "DeleteLeadSuccessNoticationMsg": "Kişi başarıyla silindi", + "DeleteLeadErrorNoticationMsg": "Kişi silinirken bir hata oluştu", + "CreateFaqSuccessNoticationMsg": "Yanıt başarıyla oluşturuldu", + "CreateFaqErrorNoticationMsg": "Cevap oluşturulurken bir hata oluştu", + "UpdateFaqSuccessNoticationMsg": "Cevap başarıyla güncellendi", + "UpdateFaqErrorNoticationMsg": "Cevap güncellenirken bir hata oluştu", + "TrashBotSuccessNoticationMsg": "Bot başarıyla silindi", + "TrashBotErrorNoticationMsg": "Bot silinirken bir hata oluştu", + "UpdateBotError": "Bot güncellenirken bir hata oluştu", + "Not a valid JSON file.": "Geçerli bir JSON dosyası değil", + "UpdateBotSuccess": " bot başarıyla güncellendi", + "ArchivingRequestErrorNoticationMsg": "Görüşme arşivlenirken bir hata oluştu", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Id ile konuşma: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " tarihe taşındı", + "CreatedGroupSuccessMsg": "Grup başarıyla oluşturuldu", + "CreatedGroupErrorMsg": "Grup oluşturulurken bir hata oluştu", + "UpdateGroupSuccessNoticationMsg": "Grup başarıyla güncellendi", + "UpdateGroupErrorNoticationMsg": "Grup güncellenirken bir hata oluştu", + "RemoveGroupMemberSuccessNoticationMsg": "Üye başarıyla kaldırıldı", + "RemoveGroupMemberErrorNoticationMsg": "Üye kaldırılırken bir hata oluştu", + "UpdateWidgetProjectSuccessNoticationMsg": "Sohbet widget'ı stili güncellendi", + "UpdateDeptGreetingsSuccessNoticationMsg": "Değişiklikleriniz kaydedildi", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Çevrimiçi mesaj kaydedildi", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Çevrimdışı mesaj kaydedildi", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office kapalı mesajı kaydedildi", + "FaqUpdatedSuccessfullyMsg": "SSS başarıyla güncellendi", + "FaqUpdatedErrorMsg": "SSS güncellenirken bir hata oluştu", + "SubscriptionSuccessfullyCanceled": "Abonelik başarıyla iptal edildi", + "AnErrorOccurredWhileCancellingSubscription": "Abonelik iptal edilirken bir hata oluştu", + "Login": "Giriş yapmak", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Giriş yap", + "SignIn": "Kayıt olmak", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Eski sürüme giriş yapmak istiyorsanız", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Seninkini kuralım", + "Chat": "Sohbet etmek", + "download": "indirmek", + "examplecsv": "örnek.csv", + "NeedHelpWriteTo": "Yardıma mı ihtiyacınız var? yaz", + "WaitingTimeAverage": "Bekleme süresi ortalaması", + "hours": " saatler, ", + "minutes": " dakika ", + "mins": "mins", + "seconds": " saniye", + "ViewProfile": "Profili Görüntüle", + "GettingStartedWith": "Birlikte başlamak", + "HereIsAListOfPagesAndLinks": "İşte konuşmaya başlamadan önce gözden geçirmenizi şiddetle tavsiye ettiğimiz sayfaların bir listesi", + "OpenTheChatToHandleTheIncomingRequests": "Gelen konuşmaları yönetmek için Sohbet'i açın", + "GetTheMobileApp": "Mobil Uygulamayı Alın", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Temsilciler hareket halindeyken desteğe devam edin", + "GettingStartedForAdmin": "Yönetici için başlarken", + "GettingStartedForAgents": "Temsilciler için başlarken", + "DeveloperDocs": "Geliştirici belgeleri", + "InstallWithGoogleTagManager": "Google Tag Manager ile yükleyin", + "Activities": "Faaliyetler", + "Activity": "Aktivite", + "NoActivities": "Etkinlik Yok", + "LatestActivities": "Son Aktiviteler", + "HasChanged": "değişti", + "HisStatus": "onun durumu", + "Status": "Durum", + "TheAvailabilityStatusOf": "kullanılabilirlik durumu", + "AvailabilityStatus": "kullanılabilirlik Durumu", + "TheRoleOf": "görevi", + "Into": "içine", + "HasRemoved": "kaldırdı", + "FromTheProject": "projeden", + "HasInvited": "davet edildi", + "ToTakeOnTheRoleOf": "rolünü üstlenmek", + "PendingInvitation": "bekleyen davet", + "PendingInvitations": "bekleyen davetler", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Burada ziyaretçilerin kimlik doğrulamasıyla ilgili belgeler", + "SortByDate": "tarihe göre sırala", + "SelectActivities": "Aktiviteleri seçin", + "AllActivities": "Tüm aktiviteler", + "NewRequest": "Yeni görüşme", + "_served": "atanmış", + "_unserved": "atanmamış", + "AssignedTo": "atandı", + "UpgradeNow": "Hemen Yükselt", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Güncelleme", + "TrialExpired": "deneme süresi sona erdi", + "Train": "Tren", + "Search": "Aramak", + "AddTheAboveQuestionToAnExistingFAQ": "Yukarıdaki soruyu mevcut bir SSS'ye ekleyin", + "Answers": "Yanıtlar", + "Questions": "Sorular", + "NoGoodMatchFound": "İyi bir eşleşme bulunamadı", + "AddAnotherAnswerToTheCurrentQuestion": "Mevcut soruya başka bir cevap ekleyin", + "AddAnswerToTheCurrentQuestion": "Mevcut soruya cevap ekle", + "AddAnswer": "Cevap ekle", + "Answer": "Yukarıdaki soruya başka bir cevap ekleyin", + "Add": "Eklemek", + "AnswerSuccessfullyAdded": "Cevap başarıyla eklendi", + "Inspect": "İncelemek", + "StartOver": "Baştan başlamak", + "Hi": "Merhaba", + "StartToTestTheBot": "botu test etmeye başla", + "TestingTheBotsIsAnImportantPart": "Botları test etmek, döndürülen yanıtların doğruluğunu artırmak için yinelemeli bir sürecin önemli bir parçasıdır.", + "EnterAQuestionInTheTextBox": "Metin kutusuna bir soru girin ve Gönder düğmesine tıklayın.", + "TheBestMatchedAnswerFromTheBotIsReturned": "Bottan en iyi eşleşen yanıt, yanıt olarak döndürülür.", + "SelectInspectForMoreDetailsOnThatResponse": "Bu yanıtla ilgili daha fazla ayrıntı için Denetle'yi seçin.", + "TheTrainBotSlideOutPanelAppears": " Tren botu açılır paneli görünür.", + "YouCanAddANewAnswer": "Eşleşen mevcut cevaplardan herhangi biri yanlışsa veya cevap botta yoksa (iyi bir eşleşme bulunamadı) yeni bir cevap ekleyebilirsiniz.", + "EnterTheNewAnswerToCurrentQuestion": "Tren bot panelinin metin kutusuna mevcut sorunun yeni cevabını girin ve eklemek için Cevap Ekle'ye basın.", + "TypeAddYourQuestionHere": "Sorularınızı yeni bir satırla ayırarak buraya yazın/ekleyin", + "SearchForAnswersInBots": "Yanıtları Botlarda arayın", + "AnswersFound": "Cevaplar bulundu", + "FoundIn": "içinde bulunan", + "ToThisAnswer": "bu cevaba", + "At": "de", + "at": "de", + "CurrentAnswers": "Güncel cevaplar", + "NewAnswer": "Yeni cevap", + "UploadAnswersFromCsv": "Cevapları CSV'den yükleyin", + "UploadFromCsv": "Csv'den yükle", + "ExportAnswersToCsv": "Yanıtları CSV'ye aktar", + "ExportToCsv": "CSV'ye aktar", + "Close": "Kapat", + "Period": "Dönem", + "SubscriptionCreated": "Abonelik oluşturuldu", + "SubscriptionRenewed": "Abonelik yenilendi", + "ForThePlan": "plan için", + "Invoice": "Fatura", + "Event": "Etkinlik", + "ViewInvoice": "Faturayı görüntüle", + "DownloadInvoice": "Faturayı indir", + "CancelSubscription": "Aboneliği iptal et", + "DoYouReallyWantToCancelYourSubscription": "Aboneliğinizi gerçekten iptal etmek istiyor musunuz?", + "OnceYouCancelTheSubscription": "Aboneliği iptal ettiğinizde, hesabınız Ücretsiz'e düşecek ve {{projectprofile}} özelliğimize erişemeyeceksiniz", + "YouCurrentlyAreUsing": "Şu anda kullanıyorsunuz", + "Of": "nın-nin", + "ActiveOperatorSeatsInThe": "aktif koltuklar", + "GetMore": "Daha fazla al", + "AvailableWithTheProPlan": "Pro planı veya Enterprise planı ile kullanılabilir", + "BoostCustomerEngagementThroughTriggers": "Tetikleyiciler aracılığıyla müşteri katılımını artırın. Doğru mesajı doğru zamanda doğru kişilere gönderin.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Temsilcilerin ne yaptığını takip etmek için hesabınızı yükseltin!", + "UpgradeYourAccount": "Hesabınızı yükseltin", + "Includes": "içerir", + "EverythingIn": "her şey içinde", + "Unlimited": "Sınırsız", + "AgentsGroups": "Temsilci grupları", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "koltuk başına", + "PerMonth": "her ay", + "PerYear": "yıl başına", + "GetProPlan": "Profesyonel Planı Alın", + "ContactUs": " Bize Ulaşın", + "OurMostComprehensivePlan": "Gelişmiş özellikler ve özel desteğe sahip en kapsamlı planımız", + "ProPlan": "Pro plan", + "OrderDetails": "Sipariş detayları", + "SubscriptionPeriod": "Abonelik Süresi", + "Total": "Toplam", + "PayWithACard": "Kartla Öde", + "DataExportIsAvailableWithTheProPlan": "Pro Plan veya Enterprise planı ile veri aktarımı yapılabilir", + "UpdateYourAccounToGetThisFeature": "Bu özelliği almak için hesabınızı güncelleyin", + "UnlimitedChatHistory": "Sınırsız sohbet geçmişi", + "DataExport": "Veri dışa aktarma", + "PostChatSurveys": "Sohbet sonrası anketler", + "WidgetUnbranding": "Widget markasını kaldırma", + "DedicatedAccountManager": "Özel hesap yöneticisi", + "Training": "Eğitim", + "SoftwareEngineerSupport": "Yazılım mühendisi desteği", + "AdvancedAnalytics": "Gelişmiş Analitik", + "SubscriptionStartDate": "Abonelik başlangıç tarihi", + "CurrentInvoiceStartDate": "Geçerli fatura başlangıç tarihi", + "CurrentInvoiceEndDate": "Geçerli fatura bitiş tarihi", + "NumberOfAgentSeats": "Koltukların sayısı", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "koltuklar", + "YourCurrentPlan": "Mevcut planınız", + "NextRenew": "Sonraki yenileme", + "Today": "bugün", + "In": "içinde", + "SubscriptionStatus": "Abonelik durumu", + "day": "gün", + "month": "ay", + "year": "yıl", + "PaymentDate": "Ödeme tarihi", + "to": "ile", + "AddProject": "Bir proje ekle", + "CreateAProject": "Proje oluştur", + "StartByEnteringTheNameOf": "Adını girerek başlayın", + "YourSite": "senin siten", + "EnterTheSiteName": "Site adını girin", + "SiteName": "Site adı", + "TheSiteNameIsRequested": "Site adı isteniyor", + "InstallTiledesk": "Widget'ı yükle", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Deneysel", + "ChatWithUs": "Bizimle sohbet et", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "İle sohbet et", + "IfYouAreInterested": "İlgilenir misiniz?", + "Processing": "İşleme...", + "ProcessingNoDot": "İşleme", + "RecentProjects": "Son Projeler", + "OtherProjects": "Diğer projeler", + "Copied": "Kopyalandı", + "TestWidget": "Test Pencere öğesi", + "WidgetLiveTest": "Widget Canlı Testi", + "PresetColorCombinations": "Önceden Ayarlanmış Renk Kombinasyonları", + "TestWidgetAllowYou": "Test widget'ı, ziyaretçileri simüle etmenize, widget'ınızı paylaşmanıza ve tasarım ayarlarınızı doğrulamanıza olanak tanır", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "Tarafından davet edildiniz", + "ToJoinTheProject": "projeye katılmak için", + "AndTakeOnTheRoleOf": "ve rolünü üstlenmek", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "Kullanmakta olduğunuz davet artık geçerli değil ", + "ImANewUser": "Ben yeni bir takım arkadaşıyım", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Kayıttan sonra katılabileceksiniz", + "FromTheRecentPojectPage": "projeleriniz sayfasından", + "IAlreadyHaveAnAccount": "Zaten bir hesabım var", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Bu takım arkadaşını zaten davet ettiniz (bekleyen davetlere bakın)", + "Awesome": "Mükemmel", + "YourPaymentIsSuccessfullyDone": "Ödemeniz başarıyla yapıldı", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Lütfen e-postanızı kontrol edin, bir makbuz alacaksınız", + "HavingTrouble": "Sorun yaşıyorsanız", + "ContinueToHomepage": "Ana sayfaya devam et", + "General": "Genel", + "NoPayments": "Ödeme yok", + "Agent": "Ajan", + "Agents": "Temsilciler", + "WhatYoureMissing": "Ne kaçırıyorsun", + "OnceYourTrialHasEndedYouWillMissing": "Deneme süreniz sona erdiğinde, kaçıracaksınız", + "On": "üzerinde", + "InstallNow": "Şimdi kur", + "AssigneeAgent": "Atanan temsilci", + "Assignee": "Atanan", + "WidgetTranslations": "Widget çevirileri", + "Translations": "Translations", + "Multilanguage": "Çoklu dil", + "TranslateOrEditWidgetPhrases": "Widget'ta görünen tüm ifadeleri çevirin veya düzenleyin", + "IfYouWantToTranslateOrEditWidgetPhrases": "Bir dil eklemek veya widget'ta görünen tüm ifadeleri düzenlemek istiyorsanız", + "English": "Ingilizce", + "Italian": "Italyan", + "German": "Almanca", + "en": "İngilizce", + "it": "İtalyan", + "de": "Almanca", + "es": "İspanyol", + "pt": "Portekizce", + "fr": "Fransızca", + "ru": "Rusça", + "tr": "Türkçe", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Bir dil seçin", + "Delete": "Silmek", + "NoUnservedRequests": "Atanmamış görüşme yok", + "NoServedRequests": "Atanmış görüşme yok", + "NoRequests": "Konuşma yok", + "MultiLanguagePreview": "Önizleme dilini değiştir", + "RequiredField": "Gerekli alan", + "Text": "Metin", + "Alignment": "Hizalama", + "UserRole": "Kullanıcı rolü", + "BotType": "Bot tipi", + "Language": "Dilim", + "ReassignToDept": "Departmana yeniden atama", + "AddTranslation": "Çeviri ekle", + "Completed": "Tamamlanmış", + "TranslationDeleted": "{{language_name}} çeviri silindi", + "BotIntegration": "Bot entegrasyonu", + "ChooseBotType": "Bot türünü seçin", + "CreateA": "{{ bottype }} bot oluştur", + "CreateAN": "{{ bottype }} bot oluştur", + "ServiceAccountPrivateKeyFile": "Hizmet hesabı özel anahtar dosyası", + "DragAFileHereOr": ".json kimlik bilgileri dosyanızı buraya sürükleyin veya", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "Araştır", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "yüklemek", + "CreateAnswers": "Cevaplar oluşturun", + "CreateAFreeAccount": "Ücretsiz bir hesap oluştur", + "CreateTicket": "Bilet oluştur", + "AvailableFrom": "Available from", + "Ok": "Tamam", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Ders", + "DefaultBotLanguageInDialogflow": "Dialogflow'ta varsayılan bot dili", + "OurNativeEasyAndPowerfulNLPChatbot": "Yerel, kolay ve güçlü NLP (Doğal Dil İşleme) sohbet robotumuz", + "ResolutionBotDescription": "Anında çözümler ve daha mutlu müşteriler için sık sorulan soruların yanıtlarını otomatikleştirin", + "UseDialogflowToTrainYourBot...": "Botunuzu yerel ve yenilikçi Dialogflow entegrasyonumuzla eğitmek için Dialogflow'u kullanın", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Başlangıç Eğitimi", + "AnIdentityBotRepresents": "Bir kimlik botu, sistem tarafından gönderilen otomatik mesajlar için kullanılan sanal bir profili temsil eder (örneğin, tetikleyicilerde mesaj gönderme)", + "DialogflowKnowledgeBaseID": "Dialogflow bilgi tabanı kimliği", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Bu alanı yalnızca kullanmak istiyorsanız doldurun.", + "DialogflowKnowledgeBaseFeature": "Dialogflow'un Bilgi Bankası özelliği", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "İşte öğretici.", + "FiletypeNotSupported": "dosya türü desteklenmiyor", + "ChatLimit": "sohbet sınırı", + "SuccessfullyUpdated": "Başarıyla güncellendi", + "AnErrorOccurredWhileUpdating": "Güncelleme sırasında bir hata oluştu", + "NotificationNothingToSave": "kaydedilecek bir şey yok", + "GoToRequest": "Konuşmalara git", + "Busy": "meşgul", + "Company": "Şirket", + "Address": "Adres", + "StreetAddress": "Sokak adresi", + "Street": "Street", + "City": "Şehir", + "State": "Province/State", + "PostalCode": "Posta/Posta", + "Country": "Ülke", + "PhoneNumber": "Telefon numarası", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Başlangıç tarihi", + "ExtremeMeasures": "Aşırı önlemler", + "DeleteAccount": "Hesabı sil", + "AreYouSureYouWantDeleteYourAccount": "Hesabınızı silmek istediğinizden emin misiniz", + "AllProjectWillBeDeleted": "Bu hesapta oluşturulan tüm ({{projects_length}}) proje(ler) silinecek", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Devam etmeden önce tüm aktif abonelikleri iptal edin", + "YesDeleteMyAccount": "Evet, hesabımı sil", + "OperatingSystem": "İşletim sistemi", + "ThisGroupHasNoMembers": "Bu grubun üyesi yok", + "Description": "Açıklama", + "more": "daha fazla", + "SeeAll": "Hepsini gör", + "AllDepts": "Bütün bölümler", + "All": "Herşey", + "Save": "Kayıt etmek", + "Update": "Güncelleme", + "Warning": "Dikkat!", + "CreationDate": "Oluşturulma tarihi", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Hazır yanıtlar, sohbet sırasında kolayca hatırlayabileceğiniz önceden hazırlanmış mesajlardır.", + "1B": "Bunu kullanmak için “/” (eğik çizgi) yazın ve onu bir kelime veya hazır yanıt başlığında yer alan herhangi bir kelimenin ilk birkaç harfi ile takip edin.", + "1C": "Döndürülen kayıtlı yanıtlar listesinden kullanmak istediğiniz yanıtı seçin.", + "2": "Aynı müşteri sorularını sık sık yanıtlıyorsanız, bu yanıtları hazır yanıtlar olarak kaydetmeyi düşünün.", + "3": "Hazır yanıtlarla, bir kez yazın, kaydedin ve ihtiyaç duyduğunuzda sohbetlerde yeniden kullanın.", + "4": "Ayrıca, mesajınızda kişiselleştirmeyi kullanarak müşterileriniz için daha ilgi çekici bir deneyim yaratabilirsiniz:", + "5": "1) Bir mesajı düzenlerken, önce alanı oluşturmak istediğiniz alanı seçerek bir kişiselleştirme alanı ekleyebilirsiniz.", + "6": "2) Ardından, KİŞİSELLEŞTİRME EKLE düğmesini tıklayın ", + "7": "3) KİŞİSELLEŞTİRME EKLE düğmesine tıklamak, mesajınıza eklemek istediğiniz kişiselleştirme değerini seçebileceğiniz bir liste sağlayacaktır." + }, + "CR": "CR", + "CannedResponses": "Hazır Yanıtlar", + "AddResponses": "Yanıt Oluştur", + "EditResponses": "Yanıtı Düzenle", + "Responses": "Tepkiler", + "YouHaveNotAddedAnyCannedResponses": "Herhangi bir hazır yanıt eklemediniz", + "Title": "Başlık", + "Message": "İleti", + "AddCustomization": "Kişiselleştirme ekle", + "SelectACustomizationToAddToYourMessage": "Mesaja eklemek için bir kişiselleştirme değeri seçin", + "recipient_name_desc": "Temsilcinin cevap verdiği kişinin adı mesaja eklenecektir.", + "recipient_lastname_desc": "Temsilcinin cevap verdiği kişinin soyadı mesaja eklenecektir.", + "recipient_email_desc": "Temsilcinin yanıt verdiği kişinin e-postası mesaja eklenecektir.", + "recipient_website_desc": "Temsilcinin cevap verdiği kişinin web sitesi mesaja eklenecektir.", + "agent_name_desc": "Cevap veren temsilcinin adı mesaja eklenecektir.", + "First_name_of_recipient": "Alıcının adı", + "Email_of_recipient": "Alıcının e-postası", + "Website_of_recipient": "Alıcının web sitesi", + "First_name_of_agent": "Ajanın adı", + "EnterCannedResponseTitle": "Hazır yanıt başlığını girin", + "WriteMsgToSendToYourVisitors": "Ziyaretçilerinize göndermek için hazır bir yanıt mesajı yazın", + "PleaseFillOutThisField": "Lütfen bu alanı doldurun", + "NotificationMsgs": { + "DeleteCannedResError": "Yanıt silinirken bir hata oluştu", + "DeleteCannedResSuccess": "Yanıt başarıyla silindi", + "CreateCannedResSuccess": "Yanıt başarıyla oluşturuldu", + "CreateCannedResError": "Yanıt oluşturulurken bir hata oluştu", + "UpdateCannedResSuccess": "Yanıt başarıyla güncellendi", + "UpdateCannedResError": "Yanıt güncellenirken bir hata oluştu" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Koltuklar", + "UpgradePlan": "Yükseltme Planı", + "UpgradeYourPlan": "Planınızı Yükseltin", + "Your": "Sizin", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "süresi dolacak", + "Days": "günler", + "Tomorrow": "yarın", + "HasExpired": "tarihi geçti", + "YourSubscriptionIsActive": "Aboneliğiniz aktif", + "ThePlanIsActive": "Plan aktif", + "ThePlanHasExpired": "Planın süresi doldu", + "AddMoreOperators": "Daha fazla koltuk ekle", + "ContactUs": "Bize Ulaşın", + "PlanChange": "Plan değişikliği", + "ContactUsViaChatAndTellIUsHowManyOperator": "Sohbet yoluyla bizimle iletişime geçin ve projeye kaç koltuk eklemek istediğinizi bize bildirin", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Bize e-posta yoluyla ulaşın ve projeye kaç koltuk eklemek istediğinizi bize bildirin", + "TheNumberOfOperatorSeatsCannotBeLess": "Koltuk sayısı projenizdeki takım arkadaşı sayısından az olamaz", + "SubscriptionExpired": "Abonelik süresi doldu", + "BillingProblem": "Faturalandırma Sorunu", + "SubscriptionPaymentProblem": "Abonelik ödeme sorunu", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Aboneliğinizi otomatik olarak yenileyemedik", + "PleaseChatWithUs": "Lütfen bizimle sohbet edin", + "PleaseContactUs": "Lütfen bizimle iletişime geçin", + "ToUpdateYourPaymentInformation": "ödeme bilgilerinizi güncellemek için", + "YourSubscriptionToThe": "Için aboneliğiniz", + "HasExpiredOn": "süresi doldu", + "DowngradeTo": "Ücretsiz Sürüme Geç", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Şu anda tüm koltukları kullanıyorsunuz", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Fiyatlandırma planınızı yükseltmek için sohbet yoluyla bizimle iletişime geçin", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Fiyatlandırma planınızı yükseltmek için e-posta yoluyla bize ulaşın", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Ödeme Yok", + "ToEnableAllFeatures": "tüm özellikleri etkinleştirmek için", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "E-posta ile otomatik transkript gönder, mevcut planınızda kullanılamıyor" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Takım arkadaşı güncellemesi", + "AgentDeletion": "Takım arkadaşı silme", + "AgentInvitation": "Takım arkadaşı davetiye", + "NewRequest": "Yeni görüşme", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profil", + "UploadImage": "Fotoğraf yükleniyor", + "Name": "İsim", + "Lastname": "Soyadı", + "UserId": "Kullanıcı kimliği", + "UpdateProfile": "Profili Güncelle", + "FaqKbId": "İD", + "FaqKbRemoteId": "Uzak Kimlik", + "FaqKbCreatedAt": "Şu saatte oluşturuldu", + "Processing": "İşleme...", + "Completed": "Tamamlanmış", + "UserSuccessfullyUpdated": "Profil başarıyla güncellendi", + "AnErrorHasOccurred": "Profiliniz güncellenirken bir hata oluştu", + "Continue": "Devam et", + "ChangePsw": "Şifre değiştir", + "PendingEmailVerification": "E-posta doğrulaması bekleniyor", + "YourAccountIsPending": "Hesabınız e-posta doğrulamasını bekliyor.", + "ClickHereToResend": "Doğrulama e-postasını yeniden göndermek için burayı tıklayın", + "BotHasBeenRemoved": "bu Bot kaldırıldı", + "YourDetails": "Detayların", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Tercih edilen resim boyutu 128x128 piksel - Resim formatı: .jpeg veya .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Şifre değiştir", + "CurrentPsw": "Mevcut Şifre", + "NewPsw": "Yeni Şifre", + "Confirm": "Teyit etmek", + "ConfirmNewPsw": "Yeni şifreyi onayla", + "PasswordSuccessfullyChanged": "Şifre başarıyla değiştirildi", + "CurrentPasswordIsInvalid": "Mevcut şifre geçersiz", + "AnErrorHasOccurred": "Bir hata oluştu", + "PasswordMustBe": "Şifre en az 6 karakter uzunluğunda olmalı." + }, + "NotificationSettings": { + "AssignedConversations": "Atanan Konuşmalar", + "AssignedConversationsSubtitle": "Size yeni bir konuşma atandığında bir e-posta alın.", + "UnassignedConversations": "Atanmamış Görüşmeler", + "UnassignedConversationsSubtitle": "Bir görüşmenin ataması kaldırıldığında bir e-posta alın.", + "NotificationMsgs": { + "UpdateSuccess": "Tercihler güncellendi", + "UpdateError": "Tercihler güncellenirken bir hata oluştu" + } + }, + "NavBar": { + "ViewAllProjects": "Tüm projeleri görüntüle", + "UserProfile": "PROFİLİ GÖRÜNTÜLE", + "RunChatInAStandAloneTab": "Sohbeti bağımsız bir sekmede çalıştırın", + "PendingVerification": "E-posta doğrulaması bekleniyor", + "WhenPendingEmailVerification": "E-posta doğrulaması beklenirken, e-posta bildirimleri gibi bazı sistem özellikleri devre dışı bırakılır", + "SomeSystemAreDisabled": "e-posta bildirimleri gibi bazı sistem özellikleri devre dışı bırakıldı", + "AreYouSureYouWantToLogOut": "Oturumu kapatmak istediğinizden emin misiniz?", + "NoteThatThisWillNotChangeYourAvailability": "Bunun uygunluk durumunuzu değiştirmeyeceğini unutmayın.", + "AttentionIfYouDoNotWantToReceiveRequests": "Dikkat, konuşma almak istemiyorsanız, oturumu kapatmadan önce durumunuzu müsait değil olarak değiştirin", + "AttentionYouAreAvailable": "Dikkat, mevcut", + "Projects": "projeler", + "Project": "proje", + "IfYouDoNotWantToReceiveRequests": "Görüşmeleri almak istemiyorsanız, oturumu kapatmadan önce durumunuzu müsait değil olarak değiştirin", + "OpenTheChat": "Bildirimleri etkinleştirmek için sohbeti açın!", + "ToManageTheMessages": "mesajları yönetmek ve push bildirimlerini etkinleştirmek için", + "OpenTheChatToActivateNotifications": "Mesajları yönetmek ve push bildirimlerini etkinleştirmek için sohbeti açın", + "ClickHere": "Buraya Tıkla", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Çıkış Yap" + }, + "SideBar": { + "ViewAllProjects": "Tüm projeleri görüntüle", + "UserProfile": "PROFİLİ GÖRÜNTÜLE", + "UserProfile2": "PROFİLİNİZİ GÖRÜNTÜLE" + }, + "ProjectsPage": { + "Welcome": "Hoş geldin", + "BuildYourCustomer_1": "Akıllı botlarla müşteri desteğinizi oluşturun", + "BuildYourCustomer_2": "ve çok kanallı bir platform.", + "AddProject": "Proje ekle", + "ModalAddAProject": "Bir proje ekle", + "ModalAddAProjectLabel": "Projenizin adını girin, örneğin sitenizin adı", + "ModalMustBeAtLeast": "En az 4 karakter uzunluğunda olmalıdır", + "ModalPlaceHolder": "Proje Adı", + "ModalCreateProjectBtn": "Proje Oluştur", + "UserProfile": "PROFİLİ GÖRÜNTÜLE", + "modalCreateProject": "Proje Oluştur", + "Processing": "İşleme...", + "Completed": "Tamamlanmış", + "YourNewProjectIsReady": "Yeni projeniz hazır", + "YourNewProject": "Yeni projeniz", + "IsReady": "hazır", + "Continue": "Devam et" + }, + "ProjectEditPage": { + "YourProject": "Senin projen", + "YourPlan": "Senin planın", + "ProjectName": "Proje Adı", + "ProjectId": "Proje Kimliği", + "TranscriptByEmail": "E-posta ile otomatik transkript gönder", + "AutoSendTranscriptByEmail": "Her sohbetin sonunda, dökümü talep eden kişiye e-posta ile otomatik olarak gönderin", + "AutoSend": "Otomatik gönder", + "Generate": "Üret", + "UpdateProject": "Projeyi Güncelle", + "Update": "Güncelleme", + "Copy": "Kopyala", + "DeleteProject": "Projeyi Sil", + "TheProjectWillBeDeleted": "Proje silinecek", + "TheProject": "Proje", + "WillBeDeleted": "silinecek", + "ToDeleteTheProject": "Projeyi silmek için proje kimliğini girin", + "VisitorAuthentication": "Ziyaretçi kimlik doğrulaması", + "Webhook": "Web kancası", + "ManageWebhook": "Web kancasını yönet", + "EnableWebhook": "Web kancası aboneliklerini yönetin", + "GoToWebhookConsole": "Gitmek", + "Authentication": "Geliştirici", + "EnableVisitorAuthentication": "Ziyaretçi kimlik doğrulamasını etkinleştir", + "GenerateSharedSecret": "Paylaşılan Sır Oluştur", + "NoteThatWillBeSubscribed": "Yeni bir paylaşılan sır oluşturarak öncekinin üzerine yazılacağını unutmayın", + "NoteThatWillBeDisplayedOnce": "Bu paylaşılan sırrın yalnızca bir kez görüntüleneceğini unutmayın", + "SharedSecretGenerated": "Paylaşılan Sır Oluşturuldu", + "ThisIsYourSharedSecret": "Bu senin paylaşılan sırrın", + "ProjectPlan": "Plan", + "Your": "Sizin", + "Payments": "ödemeler", + "Account": "Hesap", + "Subscription": "Subscription", + "SeePayments": "Ödemeleri Gör", + "Advanced": "Gelişmiş", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Sohbet sınırı", + "AutomaticAssignment": "Otomatik Atama", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maksimum sohbet", + "LimitChatsNumber": "Her temsilcinin aynı anda alabileceği eşzamanlı sohbet sayısını sınırlayın", + "ItLimitChatsNumber": "Her temsilcinin aynı anda alabileceği eşzamanlı sohbet sayısını sınırlar", + "ThisChatLimitWillAppliedToAllAgents": "Bu sohbet limiti tüm temsilcilere uygulanacaktır.", + "YouCanSpecifyAgentsIndividualChatLimit": "Temsilcilerin bireysel eşzamanlı sohbet sınırını belirleyebilirsiniz: Ayarlar > Takım Arkadaşları ve Gruplar altında düzenlemek için bir takım arkadaşı seçin ve profilinde Sohbet Sınırı alanına bir değer girin.", + "Reassignment": "Yeniden atama", + "ReassignChatIf": "Temsilci, belirli bir zaman çerçevesinde atanan sohbeti sunmazsa sohbeti yeniden atayın", + "ItReassignChatIf": "Temsilci belirli bir zaman çerçevesinde atanan sohbete hizmet etmezse sohbeti yeniden atar", + "TheChatWillBeBetweenTheUnassigned": "Atanan sohbete hiçbir temsilci yanıt vermezse, sohbet atanmamış olarak listelenir", + "ReassignmentTimeout": "Yeniden Atama Zaman Aşımı", + "TimeWithNoResponse": "Bir sohbet başka bir temsilciye atanmadan önce yanıt verilmeyen süre (saniye cinsinden)", + "CustomizeEmailTemplate": "Bildirim e-posta şablonunu özelleştirin", + "CustomizeEmailTemplateSubTitle": "Ekip arkadaşlarına gönderilen e-postaların içeriğini özelleştirin", + "CustomizeEmailTemplateBtn": "E-postaları özelleştir", + "SeeThePreviewOfTheEmail": "Önizleme gör düğmesine tıklayarak e-postanın önizlemesini görün", + "SeePreview": "Önizlemeye bakın", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Üzgünüz, bu özellik yalnızca Kurumsal planda kullanılabilir", + "SMTPSettings": "SMTP ayarları", + "SMTPSettingsSubTitle": "SMTP ayarlarını yapılandırın", + "ManageSMTPSettings": "SMTP ayarlarını yönet", + "HostName": "Ana bilgisayar adı", + "Port": "Port numarası", + "SenderAddress": "Gönderen adresi", + "SMTPAuthenticationAndSecurity": "Kimlik doğrulama ve güvenlik", + "UserName": "Kullanıcı adı", + "ConnectionSecurity": "Bağlantı güvenliği", + "SendSMPTTestEmail": "Test e-postası gönder", + "SMTPConfigurationUpdatedSuccessfully": "SMTP yapılandırması başarıyla güncellendi", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "SMTP yapılandırması güncellenirken bir hata oluştu", + "NotificationMsgs": { + "UpdateProjectSuccess": "Proje başarıyla güncellendi", + "UpdateProjectError": "Proje güncellenirken bir hata oluştu", + "DeleteProjectSuccess": "Proje başarıyla silindi", + "DeleteProjectError": "Proje silinirken bir hata oluştu", + "TheProjectHasBeenDeleted": "proje silindi" + }, + "theMinimumAllowedIs_1": "izin verilen minimum 1", + "theMaximumAllowedIs_10000000": "izin verilen maksimum 10.000.000", + "ChatsReassigned": "Sohbetler yeniden atandı", + "AutomaticUnavailableStatus": "Otomatik kullanılamıyor durumu", + "SetAnAgentStatusToUnavailable": "Ardışık sayıda yeniden atanmış sohbetleri varsa, bir temsilcinin durumunu müsait değil olarak ayarlayın", + "ItSetAnAgentStatusToUnavailable": "Ardışık sayıda yeniden atanmış sohbetleri varsa, bir temsilcinin durumunu kullanılamaz olarak ayarlar", + "NumberOfChatsReassignedBefore": "Temsilcinin durumu değiştirilmeden önce yeniden atanan sohbet sayısı", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "Widget'ınızı yapılandırmaya başlamak için!", + "WidgetSubtitle1": "Widget'ı kurun ve özelleştirin", + "WidgetSubtitle2": "sitenizdeki sohbet widget'ı", + "VisitorsSubtitle1": "Tüm web ziyaretçilerinizin listesini görün", + "VisitorsSubtitle2": "ve onlarla sohbet et", + "ChatSubtitle": "Sohbet geçmişine bakın", + "AnalyticsSubtitle": "Müşterilerle yaptığınız sohbetleri takip edin", + "HistorySubtitle": "Kapalı sohbete bakın", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "'Varsayılan Yönlendirme' için yönlendirme kurallarını ayarlama", + "SettingUpTileDeskRoutingRules_2": "'Varsayılan Departman' için yönlendirme kurallarını ayarlama", + "TheFollowingRules": "En azından başka bir departman varsa ve durumu 'Görünür' olarak ayarlanmışsa aşağıdaki kurallar göz ardı edilecektir", + "SelectABotThatWill": "Temsilcinin taahhüdünden önce ziyaretçinin konuşmalarına yanıt verecek bir bot seçin", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Bir Bot Seçin", + "orCreateABot": "yeni bir Bot oluştur", + "SelectAnExistingOne": "mevcut birini seçin veya", + "BotOnly": "Yalnızca bot", + "RoutingRules": "Yönlendirme kuralları", + "SetRoutingRules": "Aracı taahhüdü için yönlendirme kuralları belirleyin", + "ErrorGroupId": "Hata: grup kimliği", + "Trashed": "çöpe atılmış", + "AllUsers": "Tüm takım arkadaşları", + "UpdateRoutingRules": "Yönlendirme kurallarını güncelle", + "Processing": "İşleme...", + "Completed": "Tamamlanmış", + "RoutingRulesSuccessfullyUpdated": "Yönlendirme kuralları başarıyla güncellendi", + "GroupLabel": "(Grup)" + }, + "UsersPage": { + "Invites": "Takım Arkadaşını Davet Et", + "User": "Takım arkadaşı", + "Firstname": "İlk adı", + "Lastname": "Soyadı", + "UserId": "Kullanıcı kimliği", + "Role": "Rol", + "Available": "Mevcut", + "ViewProfileUser": "profili Görüntüle", + "tootipEditUser": "Profili Düzenle", + "tootipDeleteUser": "Üyeyi Kaldır", + "modalDeleteUser": "Üyeyi Kaldır", + "modalCancelInvite": "Daveti İptal Et", + "TheMemberWithId": "Kimliği olan üye", + "WillBeRemoved": "kaldırılacak", + "AreYouSure": "Kaldırmak istediğine emin misin", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Davetiyeyi iptal etmek istediğinizden emin misiniz", + "FromTheProject": "projeden", + "Confirm": "Teyit etmek", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "Kullanıcı davet edildi.", + "Continue": "Devam et", + "PendingInvitation": "Bekleyen davetler", + "DateOfSending": "Davet gönderildi", + "InvitedToBecome": "Olmaya davet edildi", + "NoPendingInvitation": "Bekleyen davet yok", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Daveti yeniden gönder", + "ResendInviteSuccessNoticationMsg": "Davet e-postası şu adrese gönderildi ", + "ResendInviteErrorNoticationMsg": "E-posta gönderilirken bir hata oluştu ", + "CanceledInviteSuccessMsg": "Davetiye için iptal edildi ", + "CanceledInviteErrorMsg": "Davet iptal edilirken bir hata oluştu" + }, + "UserEditAddPage": { + "AddUser": "Takım Arkadaşı Ekle", + "AddUserToThe": "Takım Arkadaşını Ekle", + "Project": "proje", + "EditUserRole": "Profili Düzenle", + "UserEmail": "Takım arkadaşı e-postası", + "Role": "rol", + "SelectRole": "Bir rol seçin", + "Invites": "Davet et", + "Update": "Güncelleme", + "UserRoles": "Takım Arkadaşı Rolleri", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Sahip", + "TheOwnerIs": "Sahip, projeyi oluşturan kişidir", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Yönetici", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Ajan", + "AnAgentCan": "Bir Temsilci, yardım konuşmalarını izlemek ve Ziyaretçilerle sohbet etmek için bu kontrol panelini kullanabilir.", + "modalInviteUser": "Takım Arkadaşını Davet Eder", + "Processing": "İşleme...", + "Completed": "Tamamlanmış", + "TheUserHasBeenInvited": "Kullanıcı davet edildi.", + "Continue": "Devam et", + "NotAllowedAction": "İzin Verilmeyen Eylem", + "YouCanNotInviteYourself": "Kendini davet edemezsin", + "YouCanNotInviteAProjectMember": "Zaten proje üyesi olan bir takım arkadaşınızı davet edemezsiniz", + "TheEmail": "E-posta", + "wasNotFoundNoteThat": "bulunamadı, yalnızca kayıtlı takım arkadaşının davet edilebileceğini unutmayın", + "AnErrorHasOccurred": "Bir hata oluştu", + "EmailAddress": "E-posta adresi", + "NumberOfChatsAgentIsAllowedToTake": "Takım arkadaşının aynı anda almasına izin verilen sohbet sayısı" + }, + "GroupsPage": { + "Groups": "Gruplar", + "AddGroup": "Grup ekle", + "Name": "Grup ismi", + "CreationDate": "Oluşturulma tarihi", + "Members": "Üyeler", + "NoGroups": "Grup Yok", + "GroupId": "Grup kimliği", + "PendingAddMembers": "bekleyen üyeler", + "tooltipEditGroup": "Grubu Düzenle", + "tooltipDeleteGroup": "Grubu Sil", + "DeleteGroup": "Grubu sil", + "TheGroupWithId": "Kimliği olan grup", + "TheGroup": "Grup", + "WillBeRemoved": "silinecek", + "AreYouSureDeleteGroup": "Grubu silmek istediğinizden emin misiniz", + "IdGroup": "Grubu İD", + "UseGroupsToOrganizeSupportTeams": "Destek ekiplerini organize etmek için grupları kullanın", + "YouCanGroupAgents": "Temsilcileri becerilere göre gruplayabilir ve departmanlarınıza temsilci grupları atayabilirsiniz", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Grup ekle", + "EditGroup": "Grubu Düzenle", + "GroupName": "İsim", + "Group_Name": "Grup ismi", + "AddTeammatesToGroup": "Gruba takım arkadaşları ekle", + "UpdateGroup": "Grubu Güncelle", + "Processing": "İşleme...", + "Completed": "Tamamlanmış", + "MemberAddedtoGroup": "Gruba üye eklendi", + "MembersAddedtoGroup": "Gruba eklenen üyeler", + "CreateGroup": "Grup oluştur", + "UpdateGroupName": "Grup adını güncelle", + "GroupAttributes": "Grup özellikleri", + "GroupID": "Grup kimliği", + "Members": "Üyeler", + "AddMembers": "Üye ekle", + "Select": "Seçme", + "User": "Kullanıcı", + "Role": "Rol", + "UserId": "Kullanıcı kimliği", + "NoMembers": "Üye yok", + "AddMembersToTheGroup": "Gruba üye ekleyin", + "Add": "Eklemek", + "GroupCreated1": "Grup", + "GroupCreated2": "başarıyla oluşturuldu", + "AddNow": "Gruba şimdi üye ekle", + "AddLater": "Grup listesine dön (daha sonra ekle)", + "AnErrorHasOccurred": "Bir hata oluştu", + "Continue": "Devam et", + "RemoveMember": "Üyeyi kaldır", + "TheMemberWithId": "Kimliği olan üye:", + "WillBeRemoved": "kaldırılacak", + "AreYouSureRemoveMember": "Seçilen üyeyi gruptan çıkarmak istediğinizden emin misiniz" + }, + "BotsPage": { + "AddBot": "Bot Ekle", + "Name": "Bot Adı", + "RemoteId": "Uzak Kimlik", + "CreationDate": "Oluşturulma tarihi", + "NoBot": "Bot Yok", + "BotId": "Bot Kimliği", + "PendingAddFaqs": "bekleyen ekleme SSS'leri", + "tooltipEditBot": "Botu Düzenle", + "tooltipDeleteBot": "Botu Sil", + "tooltipViewAddEditFaq": "SSS'yi görüntüleyin / ekleyin / düzenleyin", + "tooltipAddEditFaqNoRelatedFaq": "SSS ekle / düzenle (bu Bot ile ilgili SSS yok)", + "DeleteBotWithId": "Kimliğe sahip botu sil:", + "AreYouSureDeleteBot": "Bu botu silmek istediğinizden emin misiniz?", + "AreYouSureDeleteBotAndRElatedFAq": "Bu botu ve ilgili SSS'leri silmek istediğinizden emin misiniz?", + "DeleteBot": "Botu Sil", + "TheBot": "Bu chatbot", + "TheBotWithID": "Kimliği olan bot", + "WillBeDeleted": "silinecek", + "IfYouDeletedTheBot": "Botu silerseniz", + "YouAlsoDeleteItsFaqs": "ayrıca tüm SSS'lerini de silersiniz.", + "ToDeleteTheBotType": "Botu silmek için bot kimliğini yazın:", + "Processing": "İşleme...", + "Completed": "Tamamlanmış", + "BotDeleted": "Bot silindi", + "AnErrorHasOccurred": "Bir hata oluştu", + "Continue": "Devam et", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Harici Bot", + "NoUrlProvided": "URL sağlanmadı", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "bot çöpe atıldı", + "SelectAndConfigureABot": "Bir Bot seçin ve yapılandırın ve ardından onu konuşmalarda kullanmak için bir departmanda etkinleştirin", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Giriş", + "DialogflowQuickTips_1B": "Dialogflow konsolu.", + "DialogflowQuickTips_2": "Sol paneldeki açılır menüden Temsilcinizi seçin.", + "DialogflowQuickTips_3": "Ayar düğmesine tıklayın. Aracı ayar sayfasını açacaktır.", + "DialogflowQuickTips_4": "Genel sekmesinde GOOGLE PROJECTS'i arayın ve Hizmet Hesabı bağlantınıza tıklayın.", + "DialogflowQuickTips_5": "HİZMET HESAP konsolunuza yönlendirildikten sonra üst menüden '+ HİZMET HESABI OLUŞTUR'a basarak bir tuş oluşturun, otomatik olarak indirilecek bir JSON anahtarı oluşturun.", + "DialogflowQuickTips_6": "Şimdi anahtar .json kimlik bilgileri dosyasını yükleyin.", + "DialogflowQuickTips_7": "Bir kimlik bilgisi dosyasının nasıl oluşturulacağına dair ayrıntılı bir eğitime ihtiyacınız varsa lütfen", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Bot Ekle", + "EditBot": "Botu Düzenle", + "BotName": "İsim", + "CreateBot": "Bot Oluştur", + "UpdateBot": "Botu Güncelle", + "UpdateBotName": "Botu Güncelle", + "BotAttributes": "Bot özellikleri", + "BotID": "Bot Kimliği", + "CreationDate": "Oluşturulma tarihi", + "Processing": "İşleme...", + "Completed": "Tamamlanmış", + "BotCreated": "Bot oluşturuldu", + "TheBot": "Bu sohbet robotu", + "HasBeenCreated": "başarıyla oluşturuldu", + "AddFaqToTheBot": "Bot'a SSS ekleyin", + "ReturnToTheBotList": "Bot listesine dön", + "BackToBotsList": "Bot listesi", + "AnErrorHasOccurred": "Bir hata oluştu", + "Continue": "Devam et", + "Type": "Tip", + "Messages": "Mesajlar" + }, + "FaqPage": { + "EditBOT": "YİD'yi düzenle", + "FAQsOfBOT": "BOT'un SSS'leri:", + "AddFaq": "SSS Ekle", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "CSV'den SSS yükleyin", + "ExportFaqsToCsv": "SSS'leri CSV'ye aktarın", + "BotQuery": "Bot Sorgusu", + "Question": "Soru", + "Answer": "Yanıt vermek", + "Topic": "Başlık", + "CreationDate": "Oluşturulma tarihi", + "NoFAQ": "SSS yok", + "NoAnswer": "No answer", + "FaqId": "SSS Kimliği", + "tooltipEditFaq": "Cevabı düzenle", + "DeleteFaq": "Cevabı sil", + "TheFaqWithID": "Kimlikli SSS", + "WillBeDeleted": "silinecek", + "modalDeleteFaqWithId": "Kimlikli SSS'yi Sil", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Teyit etmek", + "ImportCsvFile": "CSV Dosyasını İçe Aktar", + "ColumnsSeparatedWith": "İle ayrılmış sütunlar:", + "DelimiterOptionMustBe": "Sınırlayıcı seçeneği bir karakter uzunluğunda olmalıdır", + "ChooseFile": "Choose file", + "UploadCsv": "CSV'yi yükle", + "Completed": "Tamamlanmış", + "FaqsSuccessfullyUploaded": "SSS başarıyla yüklendi", + "AnErrorOccurredDuringTheUpload": "Yükleme sırasında bir hata oluştu", + "AnErrorOccurredWhilDeletingTheAnswer": "Cevap silinirken bir hata oluştu", + "AnswerSuccessfullyDeleted": "Yanıt başarıyla silindi", + "Continue": "Devam et" + }, + "FaqEditAddPage": { + "AddFaq": "Cevap Ekle", + "EditFaq": "Cevabı Düzenle", + "Question": "Soru", + "Answer": "Yanıt vermek", + "CreateFaq": "Cevap Oluştur", + "UpdateFaq": "Cevabı Güncelle", + "FaqAttributes": "Cevap Öznitellikler", + "FaqID": "Cevap Kimliği", + "CreationDate": "Oluşturulma tarihi", + "TheRequestWillBeAssignedToAHumanAgent": "departman kurallarını izleyerek konuşmayı otomatik olarak bir insan aracıya taşımak için \"Yanıt\" metin alanındaki son satıra '\\agent' ekleyin. İnsan aktarımı hakkında daha fazla bilgi", + "DisplayTheButtonWithNameButton_1": "düğme sözdizimini göster: '*' ve ardından bir boşluk, ardından yanıt metninin yeni satırında düğmenin metnini kullanın. Örneğe bakın", + "DisplayTheImageWithTheSpecifiedURL": "resmi belirtilen URL ile görüntüleyin. Örneğe bakın", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "belirtilen uç noktaya harici web kancasını çağırın", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Soru", + "Answer": "Yanıt vermek", + "EnterTheQuestion": "Soruyu girin", + "RunTest": "Testi Çalıştır", + "HideScore": "Puanı Gizle" + }, + "DepartmentsPage": { + "AddDepartment": "Departman Ekle", + "CreationDate": "Oluşturulma tarihi", + "CreatedThe": "yarattı", + "Status": "Durum", + "Visible": "Görünür", + "Hidden": "Gizlenmiş", + "NoDept": "Bölüm Yok", + "ActivatedBot": "etkinleştirildi:", + "OnlyBot": "(sadece bot)", + "NoBotActivated": "no AI agent", + "Group": "grup:", + "TheGroupHasBeenTrashed": "grup çöpe atıldı", + "AllUsers": "Tüm takım arkadaşları", + "DeleteDepartment": "Departmanı sil", + "DeleteDepartmentWithId": "Kimliği olan departman:", + "WillBeDeleted": "silinecek", + "AreYouSure": "Departmanı silmek istediğinizden emin misiniz ", + "Confirm": "Teyit etmek", + "tooltipDeleteDept": "Departmanı Sil", + "tooltipEditDept": "Departmanı Düzenle", + "VisibleColumnTooltip": "Yalnızca en az iki departmanın görünürlük durumu 'Görünür' olarak ayarlanmışsa, bunlar widget'ın departman seçim menüsünde görüntülenecektir", + "DepartmentsAreAGreatWayToSeparateChats": "Bölümler, sohbetleri ve takım arkadaşlarını mantıksal destek gruplarına ayırmanın harika bir yoludur", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Kullanıcıları, kullanıcı sorularına en iyi cevap verebilecek ekibe yönlendirin.", + "DeptId": "Departman Kimliği" + }, + "DeptsAddEditPage": { + "AddDept": "Departman Ekle", + "EditDept": "Departmanı Düzenle", + "DeptName": "Bölüm Adı", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Bot'u Etkinleştir", + "BotOnly": "Yalnızca bot", + "SetRoutingRules": "Aracı taahhüdü için yönlendirme kuralları belirleyin", + "ErrorGroupId": "Hata: grup kimliği", + "AllUsers": "Tüm takım arkadaşları", + "Trashed": "çöpe atılmış", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "yeni bir grup oluştur", + "SelectAnExistingOne": "mevcut birini seçin veya", + "CreateDept": "Departman Oluştur", + "UpdateDept": "Güncelleme Departmanı", + "Description": "Açıklama", + "DeptId": "Bölüm Kimliği", + "DeptBot": "Dept AI agent", + "DeptAgents": "Departman Temsilcileri", + "AssignTo": "Atamak", + "AutomaticallyAssign": "Gelen konuşmaları Çevrimiçi aracılara otomatik olarak atayın.", + "AgentsAreNotified": "Aracılar, hizmet verilmeyenlerden manuel olarak sohbet alır.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Departman başarıyla silindi", + "DeleteDeptError": "Departman silinirken bir hata oluştu", + "CreateDeptSuccess": "Departman başarıyla oluşturuldu", + "CreateDeptError": "Departman oluşturulurken bir hata oluştu", + "UpdateDeptSuccess": "Departman başarıyla güncellendi", + "UpdateDeptError": "Departman güncellenirken bir hata oluştu" + } + }, + "VisitorsPage": { + "UnservedRequests": "Atanmamış görüşmeler", + "ServedRequests": "atanan konuşmalar", + "ActiveRequests": "Aktif konuşmalar", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Varsayılan", + "Requester": "Istekte bulunan", + "Message": "İleti", + "AssignedTo": "Atandı", + "Archive": "Arşiv", + "Resolve": "Resolve", + "tootipArchiveRequest": "Görüşmeyi kapat", + "NoVisitor": "Aktif ziyaretçi yok", + "ClickHereToSimulate": "Bir ziyaretçiyi simüle etmek için buraya tıklayın", + "SimulateVisitor": "Ziyaretçiyi simüle et", + "RequestId": "Görüşme Kimliği:", + "RequesterId": "İstek Sahibi Kimliği:", + "Close": "Kapat", + "Enter": "Girmek", + "Loading": "Yükleniyor", + "ArchiveRequest": "Görüşmeyi arşivle", + "TheRequestWithId": "Id ile konuşma:", + "WillBeArchived": "arşivlenecek", + "AreYouSure": "Seçili konuşmayı arşivlemek istediğinizden emin misiniz?", + "Note": "not: kapatılan konuşmalar Geçmiş'e taşınır", + "Completed": "Tamamlanmış", + "RequestArchived": "Görüşme arşivlendi", + "AnErrorHasOccurred": "Görüşme arşivlenirken bir hata oluştu", + "AnErrorHasOccurredLeavingTheChat": "Sohbetten çıkarken bir hata oluştu", + "Continue": "Devam et", + "Reassign": "Yeniden Ata", + "SelectTheUserToWhom": "Sohbeti başka bir takım arkadaşına atayın", + "SelectTheDeptsToWhom": "Görüşmeyi başka bir departmana atayın", + "ReassignRequestTo": "Görüşmeyi yeniden ata", + "ReassignRequest": "Görüşmeyi yeniden ata", + "AssignRequest": "Görüşme ata", + "AddAgent": "Takım arkadaşı ekle", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Şuraya yeniden atayın:", + "AssignTo": "Atamak:", + "TheRequestWillBeReassignedTo": "Görüşme şuraya atanacak", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Sohbetten ayrıl", + "Leave": "Çıkmak", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "Sohbetten ayrıldın", + "AuthenticatedUser": "Doğrulanmış kullanıcı", + "ViewRequestDetails": "Görüşme ayrıntılarını görüntüle", + "Open": "Açık" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Konuşmanın mesajları", + "Messages": "Mesajlar", + "RequestAttributes": "Konuşmanın Nitelikleri", + "RequestDetails": "Sohbet detayları", + "Details": "Detaylar", + "Enter": "Sohbete katıl", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Sohbeti aç", + "Loading": "Yükleniyor", + "Archive": "Arşiv", + "Close": "Kapat", + "CloseTheRequest": "Görüşmeyi arşivle", + "ForwardTheRequest": "ileri konuşma", + "RequestClosed": "Görüşme arşivlendi", + "InternalRequestClosed": "Bilet arşivlendi", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Ders", + "WasServedBy": "tarafından servis edildi", + "RequestUnserved": "Görüşmenin atanması kaldırıldı", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Bilet atanmadı", + "RequestServedBy": "Konuşma atandı", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Bilet atandı", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Görüşme Kimliği", + "Date": "Tarih", + "Requester": "Istekte bulunan", + "RequesterName": "İsteyenin Adı", + "RequesterId": "İstekte Bulunan Kimliği", + "ChatFormUserName": "Kullanıcı adı", + "ChatFormUserEmail": "E-posta", + "DepartmentName": "Bölüm", + "Rating": "Değerlendirme", + "RatingMessage": "Derecelendirme mesajı", + "DepartmentId": "Departman Kimliği", + "SourcePage": "Kaynak", + "Agents": "Temsilciler", + "NoAgent": "Temsilci yok" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Etiketler", + "Tag": "Etiket", + "TagName": "Etiket adı", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Etiket Ekle", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Etiketi sil", + "TypeALabelAndPressEnter": "Bir etiket yazın ve Enter'a basın", + "YouHaveNotAddedAnyTags": "Hiç etiket eklemediniz", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Kırmızı", + "orange": "Portakal", + "yellow": "Sarı", + "green": "Yeşil", + "blue": "Mavi", + "violet": "Menekşe" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Etiket başarıyla oluşturuldu", + "CreateLabelError": "Etiket oluşturulurken bir hata oluştu", + "DeleteLabelSuccess": "Etiket başarıyla silindi", + "DeleteLabelError": "Etiket silinirken bir hata oluştu", + "UpdateLabelSuccess": "Etiket başarıyla güncellendi", + "UpdateLabelError": "Etiket güncellenirken bir hata oluştu", + "AddLabelSuccess": "Etiket başarıyla eklendi", + "AddLabelError": "Etiket eklenirken bir hata oluştu" + } + }, + "Notes": { + "Notes": "Notlar", + "AddNote": "Not ekle", + "AddANote": "Bir not ekle ...", + "DeleteNote": "Notu Sil", + "DoYouReallyWantToCancelTheNote": "Notu gerçekten iptal etmek istiyor musunuz", + "NotificationMsgs": { + "CreateNoteSuccess": "Not başarıyla oluşturuldu", + "CreateNoteError": "Not oluşturulurken bir hata oluştu", + "DeleteNoteSuccess": "Not başarıyla silindi", + "DeleteNoteError": "Not silinirken bir hata oluştu" + } + }, + "HistoryPage": { + "Requester": "istekte bulunan", + "Message": "İleti", + "NoRequests": "Konuşma Yok", + "RequestId": "Görüşme Kimliği:", + "RequesterId": "İstek Sahibi Kimliği:", + "Close": "Kapat", + "ContainsTheWords": "kelimeleri içerir", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Departman", + "AllDepts": "Bütün departmanlar", + "Agent": "Bütün departmanlar", + "AllAgents": "Tüm temsilciler", + "DateRange": "Tarih aralığı", + "ClearSearch": "Aramayı Temizle", + "HistoryIsOnlyAvailableForThePast14Days": "Geçmiş yalnızca son 14 gün için kullanılabilir", + "ForUnlimitedChatHistory": "sınırsız sohbet geçmişi almak için" + }, + "Trigger": { + "Trigger": "Tetikleyiciler", + "TriggerList": "Tetik listesi", + "AddTrigger": "Tetikleyici Ekle", + "EditTrigger": "Tetikleyiciyi Düzenle", + "TriggerName": "Tetikleyici adı", + "TriggerListDescription": "Açıklama", + "TriggerListActivated": "Aktif", + "Return": "Dönüş", + "NoTrigger": "Tetik yok", + "Completed": "Tamamlanmış", + "Processing": "İşleme...", + "TheTriggerHasBeenAdded": "Tetik başarıyla eklendi", + "TheTriggerHasBeenUpdated": "Tetik başarıyla güncellendi", + "Continue": "Devam et", + "ModalDeleteTriggerTitle": "Tetikleyiciyi Sil", + "AreYouSureDeleteTrigger": "Tetiği silmek istediğinizden emin misiniz", + "ERROR_AllFieldMustBeCompleted": "HATA!! Tüm alanları derle", + "ERROR_ConditionTypeInNull": "HATA!! Tetik aktivasyonu için bir koşul seçin ", + "ERROR_AllFieldConditionMustBeCompleted": "HATA!! Tetik aktivasyonu için tüm koşulları seçin", + "ERROR_AllActionFieldMustBeCompleted": "HATA!! Tetiklenecek bir işlem seçin", + "ErrorMessage": "Lütfen kaydetmeden önce hataları düzeltin", + "ErrorMessageServer": "Sunucu hatası oluştu", + "Add_Edit": { + "TriggerStatus": "Tetikleme durumu", + "TriggerENABLED": "Etkinleştirilmiş", + "TriggerDISABLED": "Engelli", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Tetikleyicinin durumunu ayarlayın. Varsayılan olarak ETKİN olarak ayarlanmıştır", + "SetTheStatusOfTrigger": "Tetikleyicinin durumunu ayarlayın.", + "ByDefaultIsSetToENABLED": "Varsayılan olarak Etkin olarak ayarlanmıştır", + "TriggerName": "İsim", + "TriggerRequiredFieldError": "Gerekli alan", + "Description": "Açıklama", + "CustomizeTrigger": "Tetikleyiciyi özelleştir", + "RunTrigger": "Tetikleyiciyi çalıştır", + "ResetToDefaults": "Varsayılanlara dön", + "RunTrigger_dropdownElements": { + "Placeholder": "Aktivasyon yöntemini seçin", + "WhenRequestChat": "Bir ziyaretçi sohbet istediğinde", + "WhenMessageIsSent": "Bir sohbet mesajı gönderildiğinde", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "Kullanıcı oturum açtığında", + "NewEvent": "Yeni etkinlik" + }, + "CheckConditions": "Koşulları kontrol edin", + "CheckConditions_dropdownElements": { + "Placeholder": "Aktivasyon koşullarını seçin", + "CheckAllConditions": "Aşağıdaki koşulların tümünü kontrol edin", + "CheckAnyConditions": "Aşağıdaki koşullardan herhangi birini kontrol edin" + }, + "ConditionPlaceholder": "Koşul seçin", + "CompileAllField_error": "Tüm alanı derle", + "PerformFollowingActions": "Aşağıdaki işlemleri gerçekleştirin", + "ActionPlaceholder": "Eylemi seç", + "CreateTriggerButton": "Tetikleyici oluştur", + "UpdateTriggerButton": "Değişiklikleri Kaydet", + "CancelButton": "İptal etmek", + "ConditionNotifyError": "Etkin tetikleyici için en az 1 koşul mevcut olmalıdır", + "ActionNotifyError": "Tetikleyici için gerçekleştirilecek en az 1 eylem mevcut olmalıdır" + }, + "MessagePlaceholder": "İleti", + "ServerError": "Veri yüklenirken hata oluştu", + "DeleteServerError": "Tetik silinirken hata oluştu", + "DeleteTriggerSuccess": "Tetikleyici başarıyla silindi", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Mesaj bilgisi", + "RequestInformation": "Konuşma bilgileri", + "VisitorInformation": "Ziyaretçi bilgileri", + "PageInformation": "Sayfa bilgileri", + "SoftwareOfVisitor": "Ziyaretçinin Yazılımı/Bilgisayarı", + "ChatInformation": "Sohbetle ilgili bilgiler" + }, + "label_key": { + "VisitorSearchTerm": "Mesaj metni", + "VisitorName": "Kişi adı", + "VisitorMail": "Ziyaretçi postası", + "VisitorDepartment": "Ziyaretçi departmanı", + "VisitorReferrer": "Ziyaretçi yönlendiren (Müşteri)", + "VisitorURL": "Ziyaretçi sayfası URL'si", + "VisitorPageTitle": "Ziyaretçi sayfası başlığı", + "VisitorBrowser": "Ziyaretçi tarayıcısı", + "VisitorPlatform": "Ziyaretçi platformu", + "Department": "Departman", + "VisitorServed": "Hizmet verilen ziyaretçi", + "VisitorFirstText": "İlk mesaj metni", + "VisitoruserAgent": "Ziyaretçi kullanıcı aracısı", + "VisitoruserAgentAvailable": "Kullanılabilir aracı sayısı", + "NumberOfParticipatingBot": "Katılan bot sayısı", + "DepartmentHasBot": "Departmanda bot var", + "OfficesAreOpen": "Ofisler açık", + "RequestStatus": "Konuşma durumu", + "ChannelName": "Kanal ismi", + "VisitorCountryRegion": "Dilim", + "VisitorCountryCode": "Ziyaretçi ülke kodu", + "VisitorCountryName": "Ziyaretçi ülke adı" + }, + "placeholder": { + "SelectDepartment": "Departman seçin", + "SelectStatus": "Durum seç", + "SelectLanguage": "Dil Seçin" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Ziyaretçi bilgileri", + "PageInformation": "Sayfa bilgileri", + "SoftwareOfVisitor": "Ziyaretçinin Yazılımı/Bilgisayarı", + "ChatInformation": "Sohbetle ilgili bilgiler", + "ChannelInformation": "Kanal bilgileri", + "LocationVisitor": "Ziyaretçinin dili" + }, + "label_key": { + "VisitorSearchTerm": "Mesaj metni", + "VisitorName": "Ziyaretçi adı", + "VisitorMail": "Ziyaretçi e-postası", + "VisitorFirstText": "İlk mesaj metni", + "VisitorDepartment": "Ziyaretçi departmanı", + "VisitorReferrer": "Ziyaretçi yönlendiren (Müşteri)", + "VisitoruserAgent": "Ziyaretçi kullanıcı aracısı", + "VisitoruserAgentAvailable": "Kullanılabilir aracı sayısı", + "NumberOfParticipatingBot": "Katılan bot sayısı", + "VisitorURL": "Ziyaretçi sayfası URL'si", + "VisitorPageTitle": "Ziyaretçi sayfası başlığı", + "VisitorBrowser": "Ziyaretçi tarayıcısı", + "VisitorPlatform": "Ziyaretçi platformu", + "Department": "Departman", + "DepartmentHasBot": "Departmanda bot var", + "OfficesAreOpen": "Ofisler açık", + "VisitorServed": "Hizmet verilen ziyaretçi", + "RequestStatus": "Konuşma durumu", + "ChannelName": "Kanal ismi", + "VisitorCountryRegion": "Dilim", + "VisitorCountryCode": "Ziyaretçi ülke kodu", + "VisitorCountryName": "ziyaretçi ülke adı" + }, + "placeholder": { + "SelectDepartment": "Departman seçin", + "SelectStatus": "Durum seç", + "SelectLanguage": "Dil Seçin" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Ziyaretçi bilgileri", + "PageInformation": "Sayfa bilgileri", + "SoftwareOfVisitor": "Ziyaretçinin Yazılımı/Bilgisayarı", + "ChatInformation": "Sohbetle ilgili bilgiler" + }, + "label_key": { + "VisitorName": "Ziyaretçi adı", + "VisitorLastName": "Ziyaretçi soyadı", + "VisitorMail": "Ziyaretçi postası" + }, + "placeholder": { + "SelectDepartment": "Departman seçin", + "SelectStatus": "Durum seç" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Ziyaretçi bilgileri" + }, + "label_key": { + "EventName": "Etkinlik ismi", + "EventCode": "Etkinlik kodu", + "EventSourcePage": "Kaynak sayfası" + }, + "placeholder": { + "SelectDepartment": "Bir departman seçin", + "SelectStatus": "Durum seç" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Eşittir", + "NotEqual": "Eşit değildir", + "Contains": "Içerir", + "NotContain": "İçermiyor", + "GreatherThan": "Şundan daha büyük", + "LessThan": "Daha az", + "GreaterEqualThan": "Büyüktür veya eşittir", + "LessEqualThan": "Küçük veya eşit", + "HasOwnProperty": "Chatbot'u var", + "NotHasOwnProperty": "Chatbot yok" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Ziyaretçiye bir mesaj gönderin", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Departmana atamak", + "ReAssignToSameDep": "Aynı departmana yeniden atama", + "RequestUpdateStatus": "Görüşmenin durumunu değiştirir", + "RequestClose": "Görüşmeyi kapat", + "RequestReopen": "Konuşmayı yeniden aç", + "RequestParticipantsJoin": "Görüşmeye bir aracı veya bot ekler", + "RequestParticipantsLeave": "Görüşmeden bir aracıyı veya botu kaldırın", + "LaunchBot": "Botu başlat", + "RequestCreate": "Sohbet oluştur", + "AssignLabel": "Bir etiket atayın", + "LaunchDeptBot": "Departman botunu başlatın" + }, + "placeholder": { + "NameAgent": "Ajan adı", + "SelectDepartment": "Departman seçin", + "SelectStatus": "Durum seç", + "SelectAgent": "Aracı veya bot seçin", + "SelectBot": "Bot seç", + "Label": "Etiket" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Komut Dosyasını Kopyala", + "TestThisCode": "Bu kodu test edin!", + "TestTheWidget": "Widget'ı test edin!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Ziyaretçilerinizle sohbet etmek için lütfen widget'ı web sitenize yerleştirin.", + "CopyTheFollowingScript...": "Aşağıdaki komut dosyasını kopyalayın ve web sitenizin HTML kaynağına şunun arasına ekleyin ", + "OrAddItWith...": "veya ile ekleyin", + "HereHow": "İşte nasıl.", + "IncludeThePreChatForm_1": "Sohbet Öncesi formunu ekleyin", + "ActivateThePreChatForm": "Sohbet Öncesi formunu etkinleştir", + "PreChatForm": "Sohbet Öncesi formu", + "RequiresVisitorsToCompleteForm": "Ziyaretçilerin sohbete başlamadan önce bir form (tam ad ve e-posta) doldurmasını gerektirir", + "IncludeTheCalloutTimer_1": "CALLOUT TIMER'ı dahil edin: ", + "MakeTheFirstStep": "Ziyaretçileri sohbete davet ederek sohbete doğru ilk adımı atın", + "CalloutTimer": "Zamanlayıcı", + "WhenDisabled": "devre dışı bırakıldığında, kullanıcı başlatıcı düğmesine tıkladığında sohbet penceresi açılacaktır", + "CalloutDisabled": "Açıklama devre dışı", + "OpensTheChatImmediately": "Callout'u hemen açar", + "OpensTheChatAfter": "sonra Açıklamayı açar", + "Seconds": "saniye", + "CalloutTitle": "Başlık", + "CustomizeTheCalloutTitle": "Açıklama metni başlığını özelleştirin", + "CalloutMsg": "İleti", + "CustomizeTheCalloutMsg": "Açıklama mesajını özelleştirin", + "WidgetAlignment": "Widget Hizalama", + "WidgetMargin": "Widget Marjı", + "BottomRight": "sağ alt", + "BottomLeft": "sol alt", + "AlignsTheWidgetToThe": "widget'ı hizalar", + "OfTneWindow": "pencerenin ", + "LearnMore": "Entegrasyonlarımız hakkında daha fazla bilgi edinin", + "Here": "burada", + "TheWebSDKguide": "Web SDK kılavuzu" + }, + "right": "sağ alt", + "left": "sol alt", + "ScriptPage": { + "EnterYourScript": "Komut dosyanızı girin", + "EnterYourScriptHere": "Komut dosyanızı buraya girin", + "Save": "Kayıt etmek" + }, + "VerifyEmailPage": { + "VerifyEmail": "E-mail'i doğrula", + "EmailVerificationFailed": "E-posta doğrulaması başarısız oldu", + "YourEmailHasSuccess": "E-postanız başarıyla doğrulandı", + "GoToCONSOLE": "KONSOLU GİT" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Yetkisiz Erişim!", + "OopsYouDontHave": "Hata! Bu sayfaya erişim izniniz yok.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "Proje ", + "IsSettedTo": "şu şekilde ayarlanmıştır:", + "YouAreCurrentlyAt": "Şu anda şu adrestesiniz:", + "SetProjectToYourTimeZone": "Projeyi saat diliminize göre ayarlayın", + "TheProjectIsAlreadySettedOnYourTZ": "proje saat diliminizde zaten ayarlanmış", + "CurrentTimezone": "geçerli saat dilimi", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "konuşmalar, uygunluk durumlarına göre aracılara atanacak", + "Day": "Gün", + "Status": "Durum", + "Morning": "İlk aralık", + "Afternoon": "İkinci aralık", + "Opened": "OPEN", + "Closed": "KAPALI", + "From": "İtibaren", + "To": "İle", + "UpdateHours": "Updating operating hours...", + "Processing": "İşleme...", + "Completed": "Tamamlanmış", + "OperatingHoursSuccessfullyUpdated": "Çalışma saatleri başarıyla güncellendi", + "AnErrorHasOccurred": "Çalışma saatleri güncellenirken bir hata oluştu", + "ErrorSelectTheProjectTimezone": "Proje saat dilimini seçin", + "Continue": "Devam et", + "UpgradeYourAccountToSetTeamOfficeHours": "Ekip çalışma saatlerini ayarlamak ve ziyaretçilerinizin temsilcilerinizin ne zaman çalıştığını bilmesini sağlamak için hesabınızı yükseltin!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Pazar", + "Monday": "Pazartesi", + "Tuesday": "Salı", + "Wednesday": "Çarşamba", + "Thursday": "Perşembe", + "Friday": "Cuma", + "Saturday": "Cumartesi", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analitik", + "HeatMapTitle": "Günün saatine göre konuşma", + "PanoramicaComponentTitle": "Genel bakış", + "MetricsComponentTitle": "Metrikler", + "Metrics": { + "Requests": "Konuşmalar", + "Sentiment": "Duygusallık", + "ResponseTime": "Tepki Süresi", + "ConversationLenght": "konuşma uzunluğu", + "Satisfaction": "Memnuniyet", + "Events": "Olaylar" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Gerçek zaman", + "AvgTimeTitle": "Ortalama Süre İzleme", + "MedianResTimeClock": "Medyan Tepki Süresi", + "ResponseAVGtime": "Takımınızın genel ortalama Tepki Süresi ", + "ConvDurationTitle": "Görüşme Uzunluğu İzleme", + "MedianConvClock": "Ortalama konuşma uzunluğu", + "ResponseDurationtime": "Takımınızın genel ortalama Tepki Süresi ", + "RequestChartTitle": "Son Görüşme Sayısı ", + "FilterReport": "Filtre raporu", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Ajan", + "FilterByDay": "Günler", + "FilterByWeek": "Haftalar", + "FilterByMonth": "Aylar", + "FilterBy": "Tarafından filtre", + "Last": "Geçen", + "Milliseconds": "Milisaniye", + "Seconds": "Saniye", + "Second": "İkinci", + "Minutes": "Zabıt", + "Minute": "Dakika", + "Hours": "Saatler", + "Hour": "Saat", + "Days": "Günler", + "Day": "Gün", + "Month": "Ay", + "Months": "Aylar", + "Year": "Yıl", + "Years": "Yıllar", + "DataRangeRequest": "Veri aralığı ", + "RealTimeMonitoring": "Gerçek zamanlı izleme", + "SentimentTitle": "Müşteri memnuniyeti", + "SentimentHEART": "Medyan Müşteri Memnuniyeti", + "SentimentMedianValueHEART": "Ekibinizin genel Medyan Müşteri Memnuniyeti:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Müşterilerinizle yaptığınız sohbetleri takip etmek için hesabınızı yükseltin", + "DailyMedianResponseTime": "Günlük Medyan Tepki Süresi Son", + "DailyConvDurationTime": "En Sondaki Ortalama Günlük Konuşma Süresi", + "VisitorsComponentTitle": "Ziyaretçi", + "Visitors": { + "NumberOfVisitors": "Tekil ziyaretçi sayısı", + "VisitorsChartTitle": "Son benzersiz ziyaretçi sayısı " + }, + "MessagesComponentTitle": "Mesajlar", + "Messages": { + "MessagesChartTitle": "Son Mesaj Sayısı", + "NumberOfMessages": "Mesaj sayısı", + "NoMessagesValue": "Ekibiniz henüz herhangi bir mesaj almadı" + }, + "SatisfactionComponentTitle": "Memnuniyet İzleme", + "Satisfaction": { + "SatisfactionStar": "Ortalama Memnuniyet", + "StatisfactionValueLabel": "Takımınız için ortalama puan ", + "NoSatisfactionValue": "Takımınız henüz herhangi bir derecelendirme almadı.", + "DailySatisfactionTrend": "Son memnuniyet günlük trendi" + }, + "Events": { + "EventsMonitoring": "Olay İzleme", + "EventsChartTitle": "Son Etkinlik Sayısı", + "AllEvents": "Tüm Etkinlikler" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "konuşma kalıcı olarak silinecek", + "SelectedRequestsWillBePermanentlyDeleted": "seçilen konuşmalar kalıcı olarak silinecek", + "Done": "Tamamlandı!", + "TheRequestWasSuccessfullyDeleted": "konuşma başarıyla silindi", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} görüşme başarıyla silindi", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} görüşme başarıyla silindi\n\nDikkat, {{ num_conv_exc}} görüşme silinmedi", + "ErrorDeleting": "Silinirken hata oluştu!", + "PleaseTryAgain": "Lütfen tekrar deneyin" + }, + "MoveToTrash": "Çöp kutusuna taşıyın", + "_Active": "aktif", + "TrashContacts": "Kişileri çöp kutusuna at", + "inTheTrash": "çöpte", + "CloseTrash": "Çöp kutusunu kapat", + "SearchInTrash": "Çöpte ara", + "Done": "Tamamlandı", + "TheContactWillBePermanentlyDeleted": "kişi kalıcı olarak silinecek", + "ErrorDeleting": "Silinirken hata oluştu!", + "PleaseTryAgain": "Lütfen tekrar deneyin", + "TheContactWasSuccessfullyDeleted": "kişi başarıyla silindi", + "YouCannotDeleteThisContact": "İlişkili konuşmalar olduğu için bu kişiyi silemezsiniz", + "MoveTheContactToTheTrash": "{{ contactname }} kişisi çöp kutusuna taşınsın mı?", + "MoveTheContactToTheTrashNoName": "Kişi çöp kutusuna taşınsın mı?", + "TheContactHasBeenMovedToTheTrash": "Kişi çöp kutusuna taşındı", + "TheRequestHasBeenMovedToHistory": "konuşma geçmişe taşındı", + "AnErrorHasOccurredArchivingTheRequest": "Görüşme arşivlenirken bir hata oluştu", + "RestoreContact": "kişiyi geri yükle", + "NoProjects": "Proje Yok", + "RelatedKnowledgeBase": "İlgili Bilgi Bankası", + "LoadBrandError": "Markanız yüklenirken bir hata oluştu. Hata kodu:", + "OperatingHoursAreEnabled": "Çalışma saatleri etkinleştirildi", + "OperatingHoursAreDisabled": "Çalışma saatleri devre dışı", + "HumanAgentsOnly": "Yalnızca İnsan Aracılar", + "BotsOnly": "Yalnızca Botlar", + "AnErrorOccurredWhileSendingTheEmail": "E-postayı yollar iken bir sorun oluştu", + "UserNotFound": "Kullanıcı bulunamadı", + "SystemTrigger": "Sistem tetikleyici", + "CustomTrigger": "Özel tetikleyici", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "Optimum görüntü boyutu 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "Saydam bir arka plana sahip bir PNG veya GIF en iyi sonucu verir", + "HowWorks": "{{ helpdoc }} nasıl çalışır", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "bu sayfa maksimum 100 gerçek zamanlı görüşme görüntüler. Tüm konuşmaları görmek veya daha gelişmiş bir arama için buraya tıklayın.", + "AllConversations": "Tüm Görüşmeler", + "FilterFor": "İçin filtre", + "NotInRealTime": "gerçek zamanlı değil", + "ResetFilters": "Filtreleri sıfırla", + "AppliedFilters": "Uygulanan Filtreler", + "Ticket": "Dahili istek", + "EnableDisable": "Etkinleştirme / Devre dışı", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Abonelik Ekle", + "Subscriptions": "Abonelikler", + "NoWebhookSubscriptions": "Web kancası aboneliği yok", + "CreateSubscription": "Abonelik oluştur", + "UpdateSubscription": "Aboneliği güncelle", + "RequiredFiled": "*Gerekli alan", + "SelectEvent": "Etkinlik seç", + "SharedSecretGenerated": "Web kancası Gizli Oluşturuldu", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Bu senin paylaşılan sırrın", + "Copy": "Kopyala", + "NoteThatWillBeDisplayedOnce": "Bu paylaşılan sırrın yalnızca bir kez görüntüleneceğini unutmayın", + "ConfirmSubscriptionDeleteTitle": "Aboneliği Sil", + "ConfirmSubscriptionDeleteBody": "Abonelikten çıkmak istediğinizden emin misiniz? Bu eylem geri döndürülemez.", + "ConfirmButton": "Teyit etmek", + "CancelButton": "İptal etmek", + "MoreInfoWebhook": "Webhook hakkında daha fazla bilgi için lütfen ziyaret edin ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Abonelik silinirken bir hata oluştu", + "DeleteSubscriptionSuccess": "Abonelik başarıyla silindi", + "CreateSubscriptionSuccess": "Abonelik başarıyla oluşturuldu", + "CreateSubscriptionError": "Abonelik oluşturulurken bir hata oluştu", + "UpdateSubscriptionSuccess": "Abonelik başarıyla güncellendi", + "UpdateSubscriptionError": "Abonelik güncellenirken bir hata oluştu", + "ShowSecretError": "Gizli oluşturma sırasında bir hata oluştu" + } + }, + "SoundEnabled": "Ses etkin", + "SoundDisabled": "Ses devre dışı", + "NumberOfRequestsAssignedToMe": "Bana atanan konuşma sayısı", + "NumberOfUnservedRequests": "Atanmamış görüşme sayısı", + "User": "Kullanıcı", + "ProjectSelected": "Proje seçildi", + "GoToNotRealTimeRequests": "gerçek zamanlı olmayan konuşmalar sayfasına git", + "FilterBy": "Tarafından filtre", + "ConversationStatus": "Konuşma durumu", + "IntroGreetings": "Giriş tebrikleri", + "ReplyTimeMsg": "Cevap zamanı", + "SayHowSoonYourTeamUsuallyReplies": "Ekibinizin genellikle ne kadar sürede yanıt verdiğini söyleyin", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Bu mesaj, ekibin ortalama yanıt süresi son 4 saat içinde kullanılamadığında görünür", + "DynamicallySharingAverageResponseTime": "Dinamik olarak, ekibin ortalama yanıt süresini paylaşma", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Ekibin ortalama yanıt süresi mevcut değilse, kişileriniz bu mesajı görür", + "ConfigureWidget": "Widget'ı yapılandır", + "WidgetAppearanceAndDefaultLanguage": "Widget görünümü ve varsayılan dil", + "AlwaysWithTheFollowingMessage": "Her zaman aşağıdaki mesajla", + "ReadyThemes": "Hazır temalar", + "CustomColors": "Özel renkler", + "HeaderLogo": "Başlık logosu", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Hoş geldiniz selamları", + "OnlineOfflineGreetings": "Çevrimiçi / Çevrimdışı Selamlar", + "WidgetPreviewIsDisplayedIn": "Widget önizlemesi ve aşağıdaki ifadeler şu anda şurada görüntüleniyor", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Başka bir dilde özelleştirmek için Çoklu Dil bölümündeki önizlemeyi değiştirin", + "ChangePreviewIn": "Önizlemeyi değiştir", + "MultilanguageSection": "Çoklu dil bölümü", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "başka bir dilde özelleştirmek için", + "ViewServedRequestsMap": "Haritada görüntüle", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Deneyimi özelleştirin", + "WidgetSetUp": "Widget kurulumu", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Ortalama yanıt süresi, son dört saatlik konuşmalar üzerinden hesaplanır", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Son dört saat içinde görüşme yapmadıysanız, kullanıcılara yanıtladığınızı söyleriz", + "AverageReplyTimeAvailable": "Ortalama yanıt süresi kullanılabilir", + "AverageReplyTimeNotAvailable": "Ortalama yanıt süresi mevcut değil", + "ReplyTimePlaceholder": "Yanıt zamanı yer tutucusu", + "LearnAboutAdvancedWidgetConfiguration": "Gelişmiş widget yapılandırması hakkında bilgi edinin", + "AddChatToYourWebsite": "Web sitenize sohbet ekleyin", + "ChooseHowYouLikeToGetSetUp": "Nasıl kurmak istediğinizi seçin", + "WithJavascriptCode": "Javascript kodu ile", + "WithGoogleTagManager": "Google Tag Manager ile", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager, Widget'ı kurmanın en kolay yoludur", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "ancak AdBlocker'ın Google Google Tag Manger'nin yanı sıra Google Analytics'i de engelleyebileceğini unutmayın, bu nedenle dikkatli kullanın", + "StartByCopyingTheFollowingScript": "Aşağıdaki komut dosyasını kopyalayarak başlayın", + "OnceYouHaveCompletedYourChanges": "Değişikliklerinizi tamamladıktan sonra web sitenizi açın", + "YourWidgetShouldAppearInTheBottomRightCorner": "Widget'ınız sağ alt köşede görünmelidir", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "bu talimatları izleyin", + "OpenYourWebsite": "web sitenizi açın", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Varsayılan Yap", + "CurrentlyDisplayedInThePreview": "Şu anda önizlemede görüntüleniyor", + "CurrentlySelected": "Şuan seçili", + "Preview": "Ön izleme", + "SelectAPreview": "Bir önizleme seçin", + "NoDefaultLanguageIsSetUp": "Varsayılan dil ayarlanmadı", + "NoDefaultLanguage": { + "Warning": "Dikkat!", + "NoLanguagesAreSetUp": "Hiçbir dil ayarlanmadı", + "NoDefaultLanguageIsSetUp": "Varsayılan dil ayarlanmadı", + "GoToMultilanguagePage": "Çoklu dil sayfasına git", + "SetYourDefaultLanguageInTheMultilanguageSection": "Çoklu dil bölümünde varsayılan dilinizi ayarlayın", + "GoToMultilanguageSection": "Çoklu dil bölümüne gidin", + "toAddLanguagesToYourProject": "projenize dil eklemek için", + "Cancel": "İptal etmek" + }, + "ViewChatbot": "Chatbot'u görüntüle", + "ViewChatbots": "Sohbet robotlarını görüntüle", + "AddYourFirstChatbot": "İlk sohbet robotunuzu ekleyin", + "AddChatbot": "Sohbet robotu ekle", + "Hide": "Saklamak", + "OperatingHoursDisabled": "Çalışma saatleri devre dışı", + "OperatingHoursEnabled": "Çalışma saatleri etkinleştirildi", + "AdjustOperatingHours": "Çalışma saatlerini ayarlayın", + "TotalLeadsAcquired": "Edinilen toplam potansiyel müşteri", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Kişi listesine git", + "Last30DaysMessages": "Son 30 gün mesajları", + "Last30DaysConversations": "Son 30 gün görüşmeleri", + "Last7DaysConversations": "Son 7 gün görüşmeleri", + "Last30DaysVisitors": "Son 30 gündeki benzersiz ziyaretçiler", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Son 30 gün etkinlikleri", + "Last30DaysConversationsHandledByBots": "Botlar tarafından işlenen son 30 günlük konuşmalar", + "Last30DaysConversationsHandledByBotsPercentage": "Botlar tarafından işlenen son 30 günlük konuşmaların yüzdesi", + "FilterReportInAnalytics": "Analizde filtre raporu", + "VisitorsOnYourPageInTheLast7Days": "Son 7 gün içinde sayfanızdaki benzersiz ziyaretçiler", + "TakeAShortcut": "Bir kısayol al", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Doğrudan Panodaki en popüler ayarlara atlayın", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Uygulamalar ve entegrasyonlarla daha fazla müşteriyle etkileşim kurun ve onları elde tutun", + "EngageMoreCustomersWithAppsAndIntegrations": "Uygulamalar ve entegrasyonlarla daha fazla müşteriyle etkileşim kurun", + "ReadManageAssignAndReplyToCustomerConversations": "Müşteri konuşmalarını okuyun, yönetin, atayın ve yanıtlayın", + "Integrations": "Entegrasyonlar", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Takım arkadaşlarını görüntüle", + "AddNewTeammate": "Yeni takım arkadaşı ekle", + "InviteYourFirstTeammate": "İlk takım arkadaşınızı davet edin", + "Enabled": "Etkinleştirilmiş", + "Disabled": "Engelli", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "Varsayılan Yönlendirme devre dışı bırakıldı çünkü en az bir başka departman var ve durumu 'Görünür' olarak ayarlandı", + "TheDefaulDeptIsDisabledBecause_2": "Varsayılan Departman, en az bir başka departman olduğundan ve durumu 'Görünür' olarak ayarlandığından devre dışı bırakıldı", + "TheDefaulDeptIsEnabledBecause": "Varsayılan Yönlendirme etkinleştirildi çünkü başka hiçbir departman 'Görünür' değil", + "TheDefaulDeptIsEnabledBecause_2": "Varsayılan Departman ve yönlendirme kuralları etkinleştirildi çünkü başka hiçbir departman 'Görünür' değil", + "WidgetDefaultLanguage": "Widget varsayılan dili", + "WidgetStyle": "Widget stili", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Sihirbazın bu adımı, temel kurulumda size yol gösterir. Widget stilini, varsayılan dili ve daha fazlasını istediğiniz zaman widget ayarlarından değiştirebilirsiniz", + "DeptQuickTips_1": "Departmanlar, kuruluşunuzdaki çeşitli iş bölümleridir.", + "DeptQuickTips_2": "Her departmanın kendi aracıları, chatbotları ve yönlendirme kuralları olabilir; bu, diğer departmanlarınızdan bağımsız bir destek sürecini özelleştirmenize olanak tanır.", + "DeptQuickTips_3": "Varsayılan Departman, siz projeyi oluşturduktan hemen sonra oluşturulur.", + "DeptQuickTips_4": "Bu departmanlar silinemez, ancak her zaman değiştirilebilir.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "Yalnızca Varsayılan Departman varsa veya başka departmanlar varsa ancak görünürlük durumu 'Görünmez' olarak ayarlanmışsa, ziyaretçilerin talepleri Varsayılan Departman kurallarına göre yönlendirilecektir.", + "DeptQuickTips_7": "Birden fazla departman varsa ancak yalnızca birinin görünürlük durumu 'Görünür' olarak ayarlanmışsa, ziyaretçinin istekleri bu departmanın kurallarına göre dolaylı olarak yönlendirilecektir (istekleri API aracılığıyla 'Görünmez' departmanlara yönlendirmek hala mümkündür)", + "DeptQuickTips_8": "En az iki departmanın görünürlük durumu 'Görünür' olarak ayarlanmışsa, ziyaretçiler uygun pencere öğesi seçim menüsü aracılığıyla istekleri hangi departmana yönlendireceklerini seçebilecekler.", + "Edit": "Edit", + "IsSetToVisible": "görünür olarak ayarlandı", + "IsSetToNotVisible": "görünmez olarak ayarlandı", + "LatestUpdates": "En son güncellemeler", + "ReadMoreOnOurBlog": "Blogumuzda daha fazlasını okuyun", + "WhatsNew": "Ne var ne yok", + "ReadLatestUpdatesOnOurBlog": "Blogumuzdaki en son güncellemeleri okuyun", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Zaten atanmış olan bu sohbete katılmak üzeresiniz", + "SmartAssign": "Akıllı atama", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Emin misin?", + "YouHaveUnsavedChanges": "Kaydedilmemiş değişiklikleriniz mevcut. Tamam'a basın ve bu değişiklikleri kaydedin veya geri dönüp bu değişiklikleri kaybetmek için İptal edin.", + "Cancel": "İptal etmek", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Kaydetmeden bu sayfadan çıkmak istediğinizden emin misiniz?" + }, + "GroupName": "Grup ismi", + "Suggested": "önerildi", + "GroupWithThisNameAlreadyExists": "Bu ada sahip bir grup zaten var", + "EnterTheGroupName": "Grup adını girin (genellikle departman adıyla aynıdır)", + "TheNewGroupCreatedCanAlso": "Oluşturulan yeni grup başka herhangi bir departmana da atanabilir", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Son 30 gündeki görüşmeler", + "TotalConversations": "Toplam konuşma", + "FilterConversations": "Görüşmeleri filtrele", + "HereHowCreateABot": "İlk sohbet robotunuzu şu şekilde yapılandırın", + "HereHowConnectYourDialogflowAgents": "Dialogflow aracınızı nasıl bağlayacağınız aşağıda açıklanmıştır", + "ConnectToYourDialogflowAgent": "Dialogflow Aracınıza bağlanın", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Bu dosyayı nasıl oluşturacağınızı öğrenmek için bu kılavuzu izleyin", + "DoYouWantToSendImagesVideosButtonsAndMore": "Görüntüler, Videolar, Düğmeler ve daha fazlasını göndermek istiyor musunuz?", + "FollowTheMicrolanguageGuide": "Mikrodil kılavuzunu takip edin", + "Handoff": "Dokunma", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Bir sohbet robotu görüşmesi sırasında insan aracıya devretmek ister misiniz?", + "SimplyReplyAgentOnTheLastResponseLine": "Son yanıt satırına '\\agent' yanıtını vermeniz yeterlidir", + "HereHowToHandoffToTheHumanAgent": "İnsan aracıya nasıl devredileceği aşağıda açıklanmıştır", + "MessageChannel": "Kanal", + "AdvancedSearch": "Gelişmiş Arama", + "Refresh": "Yenile", + "AllConversationsaveBeenArchived": "Tüm görüşmeler arşivlendi", + "AddUser": "Kullanıcı Ekle", + "SelectRequester": "Talep edeni seçin", + "AddRequester": "Ekle istekte bulunan", + "SelectAssignee": "Atanan seçin", + "GoToTheRequestDetails": "İsteğin ayrıntılarına gidin", + "CreateNewRequester": "Yeni istek sahibi oluştur", + "ConversationsFound": "Görüşmeler bulundu", + "CreateTicketOnJira": "Jira'da bilet oluştur", + "TicketType": "Bilet tipi", + "SelectTicketType": "Bilet türünü seçin", + "CreateJiraTicket": "Bilet oluştur", + "NameIsRequired": "İsim gerekli", + "NewRequesterCreatedSuccessfully": "Yeni istek sahibi başarıyla oluşturuldu", + "ViewRequesterDetails": "İstek sahibi ayrıntılarını görüntüle", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Yalnızca sahip rolüne sahip ekip arkadaşları hesabın planını yönetebilir", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Varsayılan roller hakkında daha fazla bilgi edinin", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Yeni konuşmalar için botları etkinleştirin", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Botu etkinleştir", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Departman seçin", + "Ignore": "Göz ardı etmek", + "ActivateFor": "Için etkinleştir", + "ActivateForBot": "Için botu etkinleştir", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "Bu botla ilişkili departman yok", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Web kancası URL'sini girin", + "IntentName": "amaç adı", + "EnterIntentName": "Amaç adını girin", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Gelişmiş sohbet robotu stili: düğmeler", + "StylingYourChatbotReplies": "Chatbot yanıtlarınızı şekillendirme", + "WebhookmentUrlMustBeAHttpsUrl": "Web kancası URL'si bir https veya http URL'si olmalıdır", + "WebhookmentUrlMustBeAValidUrl": "Web kancası URL'si geçerli bir URL olmalıdır", + "EnableWebhookCallForThisIntent": "Bu amaç için web kancası çağrısını etkinleştir", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Amaç adı {{ intent_name }} olan yanıt zaten var", + "HowToGenerateDialogflowGoogleCredentialsFile": "Dialogflow Google kimlik bilgileri dosyası nasıl oluşturulur", + "MicrolanguageGuide": "Mikrodil kılavuzu", + "HowHandlingImagesVideosButtonsAndMore": "Resimler, videolar, düğmeler ve daha fazlası nasıl işlenir", + "TheRequestWillBeReassignedToTheAgent": "Görüşme, temsilciye yeniden atanacak", + "Type": "Tip", + "ThisChatHasBeenAbandonedBy": "Bu sohbet tarafından terk edildi", + "theLastOneWhoLeft": "en son giden", + "AdjustSmartAssignment": "Akıllı Atamayı Ayarla", + "ChatReassignmentIsEnabled": "Sohbet yeniden atama etkinleştirildi", + "ChatReassignmentIsDisabled": "Sohbet yeniden atama devre dışı bırakıldı", + "ReassignmentIsEnabled": "Yeniden atama etkinleştirildi", + "ReassignmentIsDisabled": "Yeniden atama devre dışı", + "ChatLimitEnabled": "Sohbet sınırı etkinleştirildi", + "ChatLimitDisabled": "Sohbet sınırı devre dışı", + "AutomaticUnavailableeStatusEnabled": "Otomatik kullanılamıyor etkin", + "AutomaticUnavailableStatusDisabled": "Otomatik kullanılamaz devre dışı", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Aracı rolüne sahip kullanıcılar, projenin gelişmiş seçeneklerini yönetemez", + "ThisFeatureIsAvailableWithTheProPlan": "Bu özellik, Profesyonel planda veya Kurumsal planda mevcuttur", + "From": "İtibaren", + "To": "İle", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Yanıt sayısı", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Profil fotoğrafınız başarıyla yüklendi!", + "RemovePhoto": "Resmi Kaldır", + "OrSelectAnExistingOneWithNoAssociatedBot": "veya ilişkili botu olmayan mevcut bir tane seçin", + "BotHasBeenAssociatedWithDepartment": "{{bot_name}} adlı bot, {{dept_name}} departmanıyla ilişkilendirildi", + "decodedJWT": "Güvenilir Bilgi", + "ConfigureYourFirstChatbot": "İlk sohbet robotunuzu yapılandırın", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "İşte yanıtlarınızı nasıl şekillendireceğiniz", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Görüntüleri, Videoları ve daha fazlasını nasıl göndereceğiniz aşağıda açıklanmıştır", + "YourAnswerText": "Cevap metniniz", + "Images": "Görüntüler", + "ResolutionBotImagesVideosButtonsAndMore": "Çözünürlük botu: resimler, videolar, düğmeler ve daha fazlası", + "HandoffToHumanAgents": "İnsan ajanlara devir", + "RenderAbutton": "Bir düğme oluştur", + "SettingUpAutomaticAssignment": "Otomatik atamayı ayarlama", + "..................": "................................", + "Map": "Harita", + "EventDetails": "etkinlik detayları", + "PeriodStart": "Dönem başlangıcı", + "PeriodEnd": "Dönem sonu", + "Amount": "Miktar", + "EndDate": " Bitiş tarihi", + "Seats": "Koltuklar", + "UnitAmount": "Birim Tutarı", + "AnErrorOccurringDuringThePayment": "Ödeme sırasında oluşan bir hata", + "WidgetAPITestPage": "Widget API test sayfası", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Widget API'sini ve özelliklerini test etmek için widget test sayfasını kullanın", + "WidgetTest": "Test sayfasını aç", + "AllAgents": "Tüm temsilciler", + "CustomizeThePreChatForm": "Sohbet öncesi formu özelleştirin", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Müşterilerden talep ettiğiniz bilgileri ön sohbet formunda alan kaldırarak veya ekleyerek özelleştirin", + "InvalidJSON": "Geçersiz JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "E-posta kullanılamıyor", + "Project": "Proje", + "YourProjects": "Projeleriniz", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Üzgünüz, resim yüklenirken aşağıdaki hata oluştu:", + "SorryFileTypeNotSupported": "Üzgünüz, desteklenmeyen dosya türü", + "PreChatFormData": "Ön sohbet formu", + "HereSomeExamples": "İşte bazı örnekler", + "SentBy": "tarafından gönderilen", + "ResolutionBotLanguage": "Dilim", + "Priority": "Öncelik", + "urgent": "Acil", + "high": "Yüksek", + "medium": "Orta", + "low": "Düşük", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "Görüşme önceliği başarıyla güncellendi", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Görüşme önceliği güncellenirken bir hata oluştu", + "Join": "Katılmak", + "You_are_successfully_added_to_the_chat": "Sohbete başarıyla eklendiniz", + "ByPressingOkTheConversationWillBeAssignedToYourself": "Tamam'a bastığınızda konuşma size atanacaktır", + "AutoRating": "Otomatik derecelendirme", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "Görüşmenin sonunda, görüşmenin kalitesini değerlendirmek için otomatik olarak bir form önerilir", + "ActionNotAllowed": "İşleme izin verilmiyor", + "MoreInfo": "Daha fazla bilgi", + "ProPlanTrial": "Profesyonel Plan (deneme)", + "PaydPlanName": "{{projectprofile}} Planı", + "assignedRequest": "Atanan konuşma", + "assignedEmailMessage": "Atanan e-posta mesajı", + "pooledRequest": "Birleştirilmiş Konuşma", + "pooledEmailMessage": "Havuzlanmış e-posta iletisi", + "newMessage": "Yeni Mesaj", + "ticket": "Bilet", + "sendTranscript": "Sohbet dökümü gönder", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Varsayılanlara dön", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Gönderildi", + "Send": "Göndermek", + "AuthenticationFailed": "Kimlik doğrulama başarısız oldu, test e-postası gönderilemedi", + "AnErrorHasOccurred": "Bir hata oluştu", + "EmailTemplateUpdatedSuccessfully": "E-posta şablonu başarıyla güncellendi", + "PinThisProjectInTheChatWindow": "Proje konuşmalarını kolayca takip etmek ve durumunuzu değiştirmek için bu projeyi sohbet penceresine sabitleyin", + "SelectAnotherProject": "Başka bir proje seçin", + "DashboardLanguage": "Pano dili", + "AutomaticDashboardLanguage": "Otomatik (tarayıcı dili)", + "PreferredDashboardLanguage": "Tercih ettiğiniz dili seçin", + "PleaseSelectALanguage": "Lütfen bir dil seçin", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Size bir görüşme atandığında veya atanmamış yeni bir görüşme olduğunda bildirim e-postaları alıp almayacağınızı yönetmek için bir proje seçmeniz gerekir", + "TheDashboardIsTranslatedInto": "Gösterge tablosu {{language_name}} çevrilir. Dili değiştirmek için bayrağa tıklayın", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "Ayarlar, Kontrol Paneli yenilendikten sonra uygulanacaktır.", + "RefreshNow": "Şimdi yenile", + "ServedByHumans": "İnsanlar tarafından servis edilir", + "ServedByBots": "Botlar tarafından sunulur", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Ortalama yanıt süresi", + "AverageLengthOfConversation": "Ortalama konuşma uzunluğu", + "New Conversation": "Yeni Konuşma", + "Authentication Triggers": "Kimlik Doğrulama Tetikleyicileri", + "DailyAverage": "Günlük ortalama", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "sen: ", + "LABEL_MSG_PUSH_START_CHAT": "Henüz görüşme yok", + "LABEL_MSG_START_CHAT": "Sohbeti başlat", + "LABEL_AVAILABLE": "mevcut", + "LABEL_NOT_AVAILABLE": "müsait değil", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Hala mesaj yok...", + "LABEL_TODAY": "bugün", + "LABEL_TOMORROW": "dün", + "LABEL_LAST_ACCESS": "son erişim", + "LABEL_TO": "de", + "ARRAY_DAYS": [ + "Pazartesi", + "Salı", + "Çarşamba", + "Perşembe", + "Cuma", + "Cumartesi", + "Pazar" + ], + "LABEL_SEND": "Göndermek", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "ID konuşma", + "LABEL_CREATED_THE": "grup oluşturuldu", + "LABEL_INFO_ATTRIBUTE": "Öznitellikler", + "LABEL_INFO_ADVANCED": "Gelişmiş", + "LABEL_CLIENT": "Müşteri ", + "LABEL_SOURCEPAGE": "Kaynak ", + "LABEL_DEPARTMENT_ID": "Departman kimliği ", + "LABEL_DEPARTMENT_NAME": "Departman ", + "requester_id": "İstekte Bulunan Kimliği", + "projectId": "proje kimliği ", + "LABEL_NAME": "Kullanıcı adı ", + "LABEL_EMAIL": "E-posta ", + "LABEL_MEMBERS": "Katılımcılar", + "LABEL_INFO_MESSAGE": "bilgi mesajı", + "LABEL_READ_BY": "tarafından okunan", + "LABEL_STATUS_MESSAGE": "belirtmek, bildirmek", + "LABEL_SENT_THE": "gönderildi", + "LABEL_SENT_BY": "itibaren", + "LABEL_GUEST": "Misafir", + "LABEL_CREATE_TICKET": "Bilet oluştur", + "LABEL_SEND_BY_EMAIL": "E-posta ile göndermek", + "LABEL_VIDEO_CHAT": "Görüntülü arama", + "LABEL_LEAVE_GROUP": "Gruptan ayrıl", + "LABEL_CLOSE_GROUP": "Kapat", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "Tamam", + "CLOSE_ALERT_CANCEL_LABEL": "İPTAL ET", + "LEAVE_ALERT_MSG": "Gruptan ayrılmak mı?", + "CLOSE_ALERT_MSG": "Sohbeti kapat?", + "VIDEOCHAT_ALERT_MSG": "Hizmet kullanılamıyor", + "CLOSING_CONVERSATION_SPINNER_MSG": "Lütfen bekle.
Sohbeti kapatıyoruz", + "CONVERSATION_CLOSED_ALERT_MSG": "Görüşme başarıyla kapatıldı.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Görüşme kapatılamadı", + "LEAVING_GROUP_SPINNER_MSG": "Lütfen bekle.
Gruptan ayrılıyorsunuz", + "CONVERSATION_LEFT_ALERT_MSG": "Grup başarıyla ayrıldı.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Grup bırakılamadı", + "GREETING": "Merhaba, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Arşivde konuşma yok", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "sen", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "eklendi ", + "INFO_SUPPORT_USER_ADDED_VERB": "katıldı", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "sohbet", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Sohbet yeniden açıldı", + "INFO_SUPPORT_CHAT_CLOSED": "sohbet kapatıldı", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Size yeni bir destek talebi atandı", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profil", + "LABEL_CLOSE": "Kapalı", + "LABEL_DISCONNECT": "Bağlantıyı kes", + "LABEL_NEW_CHAT": "Yeni sohbet", + "LABEL_FORGOT_PASSWORD": "Şifreni mi unuttun?", + "LABEL_SIGNIN": "Kayıt olmak", + "LABEL_SIGNIN_TO": "Giriş yap", + "LABEL_SIGNIN_ERROR": "Oturum açma hatası", + "LABEL_PASSWORD": "Parola", + "LABEL_ERROR_EMAIL": "Geçerli bir e-posta adresi girin.", + "LABEL_ERROR_PASSWORD": "Şifre en az 6 karakter olmalıdır.", + "LABEL_LOGIN": "Giriş yapmak", + "LABEL_LOGOUT": "Çıkış Yap", + "LABEL_WELCOME_TO": "Hoşgeldiniz", + "LABEL_SIGNUP": "Üye olmak", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Zaten hesabınız var mı?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Henüz bir hesabınız yok mu?", + "LABEL_FORGOT_YOUR_PASSWORD": "Parolanızı mı unuttunuz?", + "LABEL_CLICK_HERE": "Buraya Tıkla", + "LABEL_REGISTRATION": "Tescil", + "LABEL_PLACEHOLDER_EMAIL": "E-posta adresiniz", + "LABEL_PLACEHOLDER_PASSWORD": "Şifreniz", + "LABEL_PLACEHOLDER_NAME": "Adınız", + "LABEL_PLACEHOLDER_LAST_NAME": "Soy adınız", + "LABEL_LAST_NAME": "Soyadı", + "LABEL_FIELD_NOT_EMPTY": "Alan boş olamaz.", + "LABEL_NEW_PASSWORD": "Yeni bir şifre oluştur", + "LABEL_CLOSED": "Kapalı", + "LABEL_INFO": "Bilgiler", + "ALERT_NOTIFICATION": "Uyarı: bildirim gönderme devre dışıdır, tarayıcı ayarlarını bildirim göndermeye izin verecek şekilde değiştirir.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Harici Kimlik", + "LABEL_IAT": "Bende", + "LABEL_REQUEST_DETAIL": "Detay iste", + "LABEL_ENTER_MSG": "Bir mesaj girin veya hazır yanıtlar için / tuşuna basın", + "LABEL_ENTER_MSG_SHORT": "Bir mesaj girin", + "LABEL_ENTER_MSG_SHORTER": "Girmek...", + "LABEL_MSG_LOGIN_TILEDESK": "Sohbete başlamak için giriş yap", + "LABEL_ARCHIVED": "Arşivlendi", + "LABEL_INFO_CONVERSATION": "Bilgi görüşmesi", + "LABEL_INFO_USER": "Kullanıcısı bilgi", + "LABEL_IS_WRITING": "yazıyor", + "LABEL_VERSION": "versiyon", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "mesajını yaz..", + "LABEL_START_NW_CONV": "Yeni görüşme", + "LABEL_FIRST_MSG": "Sorununuzu kısaca açıklayın, bir temsilci sizinle iletişime geçecektir.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Şu anda tüm operatörler çevrimdışı. Yine de sorununuzu tarif edebilirsiniz. Size en kısa sürede cevap verecek olan destek ekibine atanacaktır.", + "LABEL_SELECT_TOPIC": "Bir konu seç", + "LABEL_COMPLETE_FORM": "Bir sonraki müsait temsilci ile görüşme başlatmak için formu doldurun.", + "LABEL_FIELD_NAME": "İsim", + "LABEL_ERROR_FIELD_NAME": "Zorunlu alan (en az 5 karakter).", + "LABEL_FIELD_EMAIL": "E-posta", + "LABEL_ERROR_FIELD_EMAIL": "Geçerli bir e-posta adresi girin.", + "LABEL_WRITING": "yazıyor...", + "AGENT_NOT_AVAILABLE": " Çevrimdışı", + "AGENT_AVAILABLE": " İnternet üzerinden", + "GUEST_LABEL": "Misafir", + "ALL_AGENTS_OFFLINE_LABEL": "Şu anda tüm operatörler çevrimdışı", + "LABEL_LOADING": "Yükleniyor...", + "CALLOUT_TITLE_PLACEHOLDER": "Yardıma mı ihtiyacınız var?", + "CALLOUT_MSG_PLACEHOLDER": "Buraya tıklayın ve bizimle sohbet etmeye başlayın!", + "CUSTOMER_SATISFACTION": "Müşteri memnuniyeti", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "müşteri hizmetlerimiz hakkındaki fikriniz", + "DOWNLOAD_TRANSCRIPT": "Transkript indir", + "BACK": "Geri", + "YOUR_RATING": "sizin dereceniz", + "WRITE_YOUR_OPINION": "Fikrinizi yazın ... (isteğe bağlı)", + "SUBMIT": "Göndermek", + "THANK_YOU_FOR_YOUR_EVALUATION": "Değerlendirmeniz için teşekkürler", + "YOUR_RATING_HAS_BEEN_RECEIVED": "puanınız alındı", + "ALERT_LEAVE_CHAT": "Sohbetten ayrılmak istiyor musunuz?", + "YES": "Evet", + "NO": "Numara", + "BUTTON_CLOSE_TO_ICON": "Sohbeti simge durumuna küçült", + "BUTTON_EDIT_PROFILE": "Profili Güncelle", + "RATE_CHAT": "Sohbeti değerlendir", + "WELLCOME_TITLE": "Merhaba, Tiledesk'e hoş geldiniz 👋", + "WELLCOME_MSG": "Nasıl yardımcı olabiliriz?", + "WELLCOME": "Hoş geldin", + "OPTIONS": "seçenekler", + "SOUND_OFF": "sesi kapamak", + "SOUND_ON": "ses açık", + "LOGOUT": "çıkış Yap", + "CLOSE": "kapat", + "PREV_CONVERSATIONS": "Konuşmalarınız", + "YOU": "Sen", + "SHOW_ALL_CONV": "hepsini göster", + "START_A_CONVERSATION": "Bir konuşma başlat", + "NO_CONVERSATION": "Konuşma yok", + "SEE_PREVIOUS": "öncekine bakın", + "WAITING_TIME_FOUND": "Ekip genellikle $reply_time", + "WAITING_TIME_NOT_FOUND": "Ekip en kısa sürede cevap verecektir", + "CLOSED": "KAPALI", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Mesajlaşmaya başlamak için lütfen bir sohbet seçin", + "FromThisAreNew": "------------------", + "Preview": "Ön izleme", + "AddACaption": "Bir başlık ekle", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Hata! Bildirim aboneliğinden çıkılırken bir hata oluştu", + "SIGNIN_ERROR_USER_NOT_FOUND": "Kimlik doğrulama başarısız oldu. Kullanıcı bulunamadı.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Kimlik doğrulama başarısız oldu. Yanlış şifre.", + "Email is required": "Email gereklidir.", + "Email must be a valid email": "E-posta geçerli bir e-posta olmalıdır.", + "Password is required": "Şifre gereklidir.", + "Password must be at least 6 characters long": "Şifre en az 6 karakter uzunluğunda olmalı.", + "UPLOAD_FILE_ERROR": "Dosya yüklenirken beklenmeyen bir hata oluştu", + "DROP_IMAGE_HERE_TO_SEND_IT": "Göndermek için resmi buraya bırakın", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Yalnızca resim dosyalarının ve metnin yapıştırılmasına izin verilir", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Yüklenemedi: biçim desteklenmiyor", + "SENT_AN_IMAGE": "bir resim gönderdi", + "SENT_AN_ATTACHMENT": "bir ek gönderdi", + "NO_INFORMATION_AVAILABLE": "Bilgi bulunmamaktadır", + "CONTACT_ID": "Kişi Kimliği", + "USER_ID": "Kullanıcı kimliği", + "CLOSE_TOAST": "Kapat", + "WAITING_FOR_NETWORK": "Ağ bekleniyor", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "İptal etmek", + "AreYouSure": "Emin misin?", + "UnassignedConversations": "Atanmamış Görüşmeler", + "NewConversations": "Yeni konuşmalar", + "UPLOAD": "Yüklemek", + "CANNED_RESPONSES": "Hazır yanıtlar", + "NO_CANNED_RESPONSES": "Hazır yanıt yok", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Hazır yanıt yok", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Bunları oluşturmak için projeye gidin (sağ kenar çubuğunda bulunan projenin adını tıklayabilirsiniz) ve Gösterge Tablosu kenar çubuğundaki 'Ayarlar' menü öğesinin altında 'Hazır yanıtlar'ı ve ardından 'Yanıt oluştur' düğmesini tıklayın", + "YES_CANNED_RESPONSES": "⚡️ düğmesine tıklayarak veya metin alanına / yazarak hazır yanıtları görüntüleyin, / işaretinden sonra yazarak da listeyi filtreleyebilirsiniz", + "VIEW_ALL_CONVERSATIONS": "Tüm konuşmaları görüntüle", + "CONVERSATIONS_IN_QUEUE": "sıradaki konuşmalar, birini seç", + "CONVERSATION_IN_QUEUE": "sıradaki konuşma, onu seç", + "NO_CONVERSATION_IN_QUEUE": "kuyrukta konuşma yok", + "PIN_A_PROJECT": "Proje Sabitle", + "PINNED_PROJECT": "Sabitlenmiş proje", + "CHANGE_PINNED_PROJECT": "Sabitlenmiş projeyi değiştir", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "mevcut/kullanılamaz olarak değiştirin", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Ukrainian b/Ukrainian new file mode 100644 index 000000000000..2870f2548ce6 --- /dev/null +++ b/Ukrainian @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Змінити мову інформаційної панелі", + "ThisIsTheRealTimeConversationsMonitoringPanel": "Це панель яка контролює розмову реально часі. Щоб керувати своїми\nрозмовами, використовуйте", + "chatTool": "Інструмент чату", + "UsersAndGroups": "Товариші по команді та групи", + "UsersAndGroupsInitials": "Ініціали користувачів і груп", + "RoutingAndDeptsInitials": "Ініціали маршрутизації та відділів", + "RoutingAndDepts": "Маршрутизація та відділи", + "RoutingAndDepartments": "Маршрутизація та відділи", + "Routing": "Маршрутизація", + "DefaultDepartment": "Дефолтний відділ", + "Default Department": "Дефолтний відділ", + "Teammate": "товариш по команді", + "Teammates": "товариші по команді", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "Т", + "ProjectSettings_Initials": "Налаштування проекту", + "ProjectSettings": "Налаштування проекту", + "Groups": "Групи", + "Name": "Ім'я", + "Available": "доступний", + "Unavailable": "недоступний", + "Visitors": "Відвідувачі", + "Requests": "Бесіди", + "Request": "Бесіда", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Історія", + "Settings": "Налаштування", + "ViewOption": "View options", + "Notification": "Сповіщення", + "Departments": "Відділи", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Ресурси", + "Hours": "Робочі години ", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Ім'я", + "LastName": "Прізвище", + "iAgree": "Я згоден", + "IAccept": "I accept", + "TermsAndConditions": "Положення та умови", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "і", + "SignUp": "Зареєструватися", + "AlreadyHaveAnAccount": "Вже є аккаунт?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Ще не маєте облікового запису ?", + "Dont": "Не треба", + "HaveAnAccountYet": "Ви вже маєте обліковий запис?", + "QuickTipsAssigned": "Призначені чати допомагають рівномірно розподіляти навантаження, особливо для великих команд.", + "QuickTipsPooled_1": "Чати не призначатимуться агентам автоматично, замість цього їм доведеться вручну отримувати чати від не призначених.", + "QuickTipsPooled_2": "Об’єднані чати надають агентам більше автономії, дозволяючи їм працювати у власному темпі.", + "QuickTipsBot": "Виберіть бота, який відповідає автоматично.", + "GroupsQuickTips1": "Використовуйте групи для організації команд підтримки.", + "GroupsQuickTips2": "Ви можете групувати товаришів по команді на основі навичок і призначати групи товаришів по команді до своїх відділів.", + "ForgotYourPassword": "Забули свій пароль", + "ClickHere": "Натисніть тут", + "PswResetEmailSent": "Надіслано електронний лист для скидання пароля", + "YouWillReceiveAnEmail": "Ви отримаєте електронний лист із посиланням для відновлення пароля.", + "ToRequestAPswReseTEmail": "Щоб надіслати запит на скидання пароля, введіть електронну адресу свого облікового запису", + "RequestNewPsw": "Запит нового пароля", + "BackToLogin": "Назад до входу", + "First Name is required.": "Ім’я обов’язкове", + "Email is required.": "Електронна адреса обов’язкова.", + "Email must be a valid email": "Електронна адреса має бути дійсною", + "Email is required. Email must be a valid email": "Електронна адреса обов’язкова. Електронна адреса має бути дійсною", + "Password is required.": "Потрібен пароль", + "Password cannot be more than 25 characters long.": "Пароль не може містити більше 25 символів", + "Password must be at least 6 characters long.": "Пароль має містити не менше 6 символів", + "Please accept Terms and Conditions and Privacy Policy": "Будь ласка, прийміть Загальні положення та умови та Політику конфіденційності", + "ConfirmPsw": "Підтвердьте пароль", + "PswNotMatch": "Пароль не збігається", + "ResetPsw": "Скинути пароль", + "YourPswHasBeenChanged": "Ваш пароль був змінений", + "GoToLogin": "Перейдіть до входу", + "GoToYourProjects": "Перейдіть до своїх проектів", + "InvalidPswResetKey": "Недійсний ключ скидання пароля", + "QuickTips": "Швидкі поради", + "Error": "Помилка", + "Updated": "Оновлено", + "TotalActive": "Повністю активний", + "Active": "Активний", + "Served": "Призначений", + "Unserved": "Непризначений", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Розмови для агента", + "RequestsForDept": "Бесіди для кафедри", + "NumberOfRequestsLast7Days": "Кількість розмов за останні 7 днів", + "NumberOfRequests": "Кількість розмов", + "LastMonth": "Минулого місяця", + "Contacts": "Контакти", + "Contact": "Контакти", + "ContactId": "Ідентифікатор контакту", + "ContactEmail": "Контактна електронна адреса", + "Created": "Створено", + "By": "за", + "CreatedBy": "Створений", + "NoContact": "Немає контакту", + "SearchYourContacts": "Пошук у ваших контактах", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Пошук по електронній пошті", + "SelectAnEmail": "Select an email", + "ClearSearch": "Очистити пошук", + "ViewDetails": "Докладніше", + "ViewContactRequests": "Переглянути бесіди", + "ContactDetails": "Контактні дані", + "Department": "відділ", + "SelectADepartment": "Виберіть відділ", + "DepartmentId": "Ідентифікатор відділу", + "ProjectId": "Ідентифікатор проекту", + "ServedBy": "Присвоєно", + "SentThe": "надіслав", + "ToTheDepartment": "до відділу", + "Cancel": "Скасувати", + "SessionExipired": "Сеанс закінчився", + "YourSessionHasExpired": "Ваш сеанс закінчився.", + "YouWillBeRedirectToLoginPage": "Ви будете перенаправлені на сторінку входу", + "RequestsForDepartment": "Бесіди для кафедри", + "SwitchTo": "перейти до", + "AllAgentsRequests": "Усі розмови агентів", + "YourRequests": "Ваші розмови", + "Primary": "Основний колір", + "PrimarySubtitle": "Використовується як колір фону для виділення областей і кнопок", + "Secondary": "Вторинний колір", + "SecondarySubtitle": "Застосовується до тексту кнопок та інших елементів перед фоном основного кольору", + "MinutesAgo": "Хвилин тому", + "WidgetAlignmentOnYourWebsite": "Вирівнювання віджетів на вашому вебсайт:", + "BottomRight": "Внизу справа", + "BottomLeft": "Унизу зліва", + "WidgetColors": "Кольори віджетів", + "Colors": "Кольори", + "CustomizeTheWidgetColors": "Налаштуйте кольори віджетів, логотип, вітальні повідомлення та вирівнювання", + "ChooseYourWidgetColors": "Виберіть кольори віджетів, логотип, повідомлення та багато іншого!", + "Change": "Змінити", + "Customize": "Налаштувати", + "View": "Переглянути", + "AdvancedWidgetConfigurations": "Розширені конфігурації віджетів", + "YourConversations": "Ваші розмови", + "NewConversation": "Нова розмова", + "WidgetAppearance": "Зовнішній вигляд віджета", + "OnlineMessage": "Онлайн-повідомлення", + "OfflineMessage": "Офлайн-повідомлення", + "OfficeClosedMessage": "Повідомлення про закриті офіси", + "EnterTheURL": "Введіть URL-адресу свого логотипу", + "YourLogoURL": "URL-адреса вашого логотипу", + "displayLogo": "Зображення логотипу", + "LogoImageNotFound": "Зображення логотипу не знайдено", + "WelcomeMessage": "Вітальне повідомлення", + "SayHello": "Привітайтеся з відвідувачами, коли вони відкриють чат", + "TeamIntro": "Вступ до команди", + "IntroduceYourTeam": "Представте свою команду та скажіть, як ви можете допомогти своєму клієнту", + "EditContact": "Редагувати контакт", + "UpdateContact": "Оновити контакт", + "EnterValidEmail": "Введіть дійсну адресу електронної пошти", + "AreYouSure": "Ти впевнений", + "YouAreAboutToDeleteTheContact": "Ви збираєтеся видалити контакт", + "DeleteContact": "Видалити контакт", + "Attributes": "Атрибути", + "UserEmail": "Електронна адреса користувача", + "ExportToCSV": "Експортувати в CSV", + "Actions": "Дії", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Власник", + "admin": "Адміністратор", + "agent": "Агент", + "Greetings": "Вітаю", + "Callout": "Виноска", + "openUserProfile": "Встановіть зображення профілю", + "openUserProfileDesc": "Додавання фотографії профілю підвищує довіру до вашого профілю та є одним із перших вражень, які ви справляєте на відвідувачів", + "openWidget": "Встановіть і стилізуйте віджет", + "openWidgetDesc": "Ви можете легко налаштувати стиль віджета відповідно до вашого бренду. Ви можете додати свій власний логотип, вибрати кольори тощо", + "openChat": "Відкрийте чат", + "openChatDesc": "Відкрийте чат, у якому ви можете керувати розмовами та відповідати на них", + "ChangeAvailabilitySuccessNoticationMsg": "Статус успішно оновлено", + "ChangeAvailabilityErrorNoticationMsg": "Під час оновлення статусу сталася помилка", + "RemoveProjectUserSuccessNoticationMsg": "Напарника успішно видалено", + "RemoveProjectUserErrorNoticationMsg": "Під час видалення товариша по команді сталася помилка", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Контакт успішно оновлено", + "EditContactErrorNoticationMsg": "Під час оновлення контакту сталася помилка", + "DeleteLeadSuccessNoticationMsg": "Контакт успішно видалено", + "DeleteLeadErrorNoticationMsg": "Під час видалення контакту сталася помилка", + "CreateFaqSuccessNoticationMsg": "Відповідь створено", + "CreateFaqErrorNoticationMsg": "Під час створення відповіді сталася помилка", + "UpdateFaqSuccessNoticationMsg": "Відповідь успішно оновлено", + "UpdateFaqErrorNoticationMsg": "Під час оновлення відповіді сталася помилка", + "TrashBotSuccessNoticationMsg": "Бот успішно видалений", + "TrashBotErrorNoticationMsg": "Під час видалення бота сталася помилка", + "UpdateBotError": "Під час оновлення бота сталася помилка", + "Not a valid JSON file.": "Недійсний файл JSON", + "UpdateBotSuccess": " бот успішно оновлено", + "ArchivingRequestErrorNoticationMsg": "Під час архівування бесіди сталася помилка", + "ArchivingRequestNoticationMsg": "Обробка...", + "RequestHasBeenArchivedNoticationMsg_part1": "Розмова з кимось", + "RequestSuccessfullyClosed": "Розмову успішно вирішено", + "RequestHasBeenArchivedNoticationMsg_part2": " було переміщено в історію", + "CreatedGroupSuccessMsg": "Групу успішно створено", + "CreatedGroupErrorMsg": "Під час створення групи сталася помилка", + "UpdateGroupSuccessNoticationMsg": "Групу успішно оновлено", + "UpdateGroupErrorNoticationMsg": "Під час оновлення групи сталася помилка", + "RemoveGroupMemberSuccessNoticationMsg": "Учасника успішно видалено", + "RemoveGroupMemberErrorNoticationMsg": "Під час видалення учасника сталася помилка", + "UpdateWidgetProjectSuccessNoticationMsg": "Оновлено стиль віджета чату", + "UpdateDeptGreetingsSuccessNoticationMsg": "Ваші зміни збережено", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Онлайн-повідомлення збережено", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Офлайн-повідомлення збережено", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Повідомлення про закриття офісу збережено", + "FaqUpdatedSuccessfullyMsg": "Поширені запитання успішно оновлено", + "FaqUpdatedErrorMsg": "Під час оновлення поширених запитань сталася помилка", + "SubscriptionSuccessfullyCanceled": "Підписку успішно скасовано", + "AnErrorOccurredWhileCancellingSubscription": "Під час скасування підписки сталася помилка", + "Login": "Увійти", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Увійдіть до", + "SignIn": "Увійти", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Якщо ви хочете увійти до старої версії", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Давайте налаштуємо ваш", + "Chat": "Чат", + "download": "завантажити", + "examplecsv": "приклад.csv", + "NeedHelpWriteTo": "Потрібна допомога? писати", + "WaitingTimeAverage": "Середній час очікування", + "hours": " години, ", + "minutes": " хвилини, ", + "mins": "mins", + "seconds": " секунд", + "ViewProfile": "Перегляд профілю", + "GettingStartedWith": "Початок роботи з", + "HereIsAListOfPagesAndLinks": "Ось список сторінок, які ми настійно рекомендуємо переглянути, перш ніж почати спілкуватися", + "OpenTheChatToHandleTheIncomingRequests": "Відкрийте чат, щоб обробити вхідні розмови", + "GetTheMobileApp": "Завантажте мобільний додаток", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Продовжуйте підтримувати, коли агенти в русі", + "GettingStartedForAdmin": "Початок роботи для адміністратора", + "GettingStartedForAgents": "Початок роботи для агентів", + "DeveloperDocs": "Документи розробника", + "InstallWithGoogleTagManager": "Установіть за допомогою Google Tag Manager", + "Activities": "Діяльності", + "Activity": "Діяльність", + "NoActivities": "Жодної діяльності", + "LatestActivities": "Останні дії", + "HasChanged": "змінилося", + "HisStatus": "його статус", + "Status": "Статус", + "TheAvailabilityStatusOf": "статус доступності", + "AvailabilityStatus": "статус наявності", + "TheRoleOf": "роль", + "Into": "в", + "HasRemoved": "видалено", + "FromTheProject": "З проекту", + "HasInvited": "запросив", + "ToTakeOnTheRoleOf": "взяти на себе роль", + "PendingInvitation": "очікує запрошення", + "PendingInvitations": "очікують запрошення", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Тут документація про автентифікацію відвідувачів", + "SortByDate": "сортувати за датою", + "SelectActivities": "Виберіть види діяльності", + "AllActivities": "Усі заходи", + "NewRequest": "Нова розмова", + "_served": "призначений", + "_unserved": "Не призначений ", + "AssignedTo": "присвоєно", + "UpgradeNow": "Оновити зараз", + "Plan": "План", + "ProfileNotAvailable": "Профіль недоступний", + "Upgrade": "Оновлення", + "TrialExpired": "термін судового розгляду закінчився", + "Train": "Потяг", + "Search": "Пошук", + "AddTheAboveQuestionToAnExistingFAQ": "Додайте вищезазначене запитання до наявного поширеного запитання", + "Answers": "Відповіді", + "Questions": "Запитання", + "NoGoodMatchFound": "Гарного збігу не знайдено", + "AddAnotherAnswerToTheCurrentQuestion": "Додайте іншу відповідь до поточного запитання", + "AddAnswerToTheCurrentQuestion": "Додати відповідь на поточне запитання", + "AddAnswer": "Додайте відповідь", + "Answer": "Додайте ще одну відповідь на вищезазначене запитання", + "Add": "Додати", + "AnswerSuccessfullyAdded": "Відповідь успішно додано", + "Inspect": "Оглянути", + "StartOver": "Почати з початку", + "Hi": "Привіт", + "StartToTestTheBot": "почніть тестувати бота", + "TestingTheBotsIsAnImportantPart": "Тестування ботів є важливою частиною ітераційного процесу для підвищення точності відповідей, що повертаються.", + "EnterAQuestionInTheTextBox": "Введіть запитання в текстовому полі та натисніть кнопку Надіслати.", + "TheBestMatchedAnswerFromTheBotIsReturned": "Відповідь бота повертається як відповідь.", + "SelectInspectForMoreDetailsOnThatResponse": "Виберіть Перевірити, щоб дізнатися більше про цю відповідь.", + "TheTrainBotSlideOutPanelAppears": " З’явиться висувна панель Train bot.", + "YouCanAddANewAnswer": "Ви можете додати нову відповідь, якщо будь-яка з наявних відповідей, які були збігані, є неправильними або відповіді не існує в боті (хорошої відповідності не знайдено).", + "EnterTheNewAnswerToCurrentQuestion": "Введіть нову відповідь на поточне запитання в текстовому полі панелі бота Train і натисніть Додати відповідь, щоб додати її.", + "TypeAddYourQuestionHere": "Введіть/Додайте свої запитання сюди, розділивши їх новим рядком", + "SearchForAnswersInBots": "Шукайте відповіді в роботах", + "AnswersFound": "Відповіді знайдено", + "FoundIn": "знайдено в", + "ToThisAnswer": "На цю відповідь", + "At": "на", + "at": "на", + "CurrentAnswers": "Актуальні відповіді", + "NewAnswer": "Нова відповідь", + "UploadAnswersFromCsv": "Завантажте відповіді з CSV", + "UploadFromCsv": "Завантажити з Csv", + "ExportAnswersToCsv": "Експортувати відповіді до CSV", + "ExportToCsv": "Експортувати в CSV", + "Close": "Закрити", + "Period": "Період", + "SubscriptionCreated": "Підписка створена", + "SubscriptionRenewed": "Підписку поновлено", + "ForThePlan": "Для плану", + "Invoice": "Рахунок-фактура", + "Event": "Подія", + "ViewInvoice": "Переглянути рахунок-фактуру", + "DownloadInvoice": "Завантажити рахунок-фактуру", + "CancelSubscription": "Скасувати підписку", + "DoYouReallyWantToCancelYourSubscription": "Ви дійсно хочете скасувати підписку?", + "OnceYouCancelTheSubscription": "Щойно ви скасуєте підписку, ваш обліковий запис повернеться до безкоштовного, і ви не зможете отримати доступ до наших функцій {{профіль проекту}}", + "YouCurrentlyAreUsing": "Ви зараз використовуєте", + "Of": "з", + "ActiveOperatorSeatsInThe": "Активні місця в", + "GetMore": "Отримати більш", + "AvailableWithTheProPlan": "Доступно з планом Pro або Enterprise", + "BoostCustomerEngagementThroughTriggers": "Підвищуйте залучення клієнтів за допомогою тригерів. Надсилайте правильне повідомлення в потрібний час потрібним людям.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Оновіть свій обліковий запис, щоб відстежувати, що роблять агенти!", + "UpgradeYourAccount": "Оновіть свій обліковий запис", + "Includes": "Містить в собі", + "EverythingIn": "все в", + "Unlimited": "Необмежений", + "AgentsGroups": "Групи агентів", + "AnalyticsAndRealTimeMonitoring": "Розширена аналітика та моніторинг у реальному часі", + "PerAgent": "За місце", + "PerMonth": "На місяць", + "PerYear": "На рік", + "GetProPlan": "Отримайте план Pro", + "ContactUs": " Зв'яжіться з нами", + "OurMostComprehensivePlan": "Наш найповніший план із розширеними функціями та спеціальною підтримкою", + "ProPlan": "Профі план", + "OrderDetails": "Деталі замовлення", + "SubscriptionPeriod": "Період підписки", + "Total": "Всього", + "PayWithACard": "Оплатити карткою", + "DataExportIsAvailableWithTheProPlan": "Експорт даних доступний у плані Pro або Enterprise", + "UpdateYourAccounToGetThisFeature": "Оновіть свій обліковий запис, щоб отримати цю функцію", + "UnlimitedChatHistory": "Необмежена історія чату", + "DataExport": "Експорт даних", + "PostChatSurveys": "Опитування після чату", + "WidgetUnbranding": "Розміщення бренду віджету", + "DedicatedAccountManager": "Спеціальний менеджер облікового запису", + "Training": "Навчання", + "SoftwareEngineerSupport": "Підтримка програмного інженера", + "AdvancedAnalytics": "Розширена аналітика", + "SubscriptionStartDate": "Дата початку підписки", + "CurrentInvoiceStartDate": "Поточна дата початку виставлення рахунку", + "CurrentInvoiceEndDate": "Поточна дата закінчення рахунку-фактури", + "NumberOfAgentSeats": "Кількість місць", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "Місця", + "YourCurrentPlan": "Ваш поточний план", + "NextRenew": "Наступне оновлення", + "Today": "сьогодні", + "In": "в", + "SubscriptionStatus": "Статус підписки", + "day": "день", + "month": "місяць", + "year": "рік", + "PaymentDate": "Дата оплати", + "to": "до", + "AddProject": "Додати проект", + "CreateAProject": "Створіть проект", + "StartByEnteringTheNameOf": "Почніть з введення імені", + "YourSite": "Ваш сайт", + "EnterTheSiteName": "Введіть назву сайту", + "SiteName": "Назва сайту", + "TheSiteNameIsRequested": "Запитується назва сайту", + "InstallTiledesk": "Встановити віджет", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Експериментальний", + "ChatWithUs": "Спілкуйтеся з нами", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Говорити з", + "IfYouAreInterested": "Ти зацікавлений?", + "Processing": "Обробка...", + "ProcessingNoDot": "Обробка", + "RecentProjects": "Останні проекти", + "OtherProjects": "Інші проекти", + "Copied": "Скопійовано", + "TestWidget": "Тестовий віджет", + "WidgetLiveTest": "Живий тест віджетів", + "PresetColorCombinations": "Попередньо встановлені комбінації кольорів", + "TestWidgetAllowYou": "Тестовий віджет дозволяє моделювати відвідувачів, ділитися своїм віджетом і перевіряти налаштування дизайну", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "Вас запросив", + "ToJoinTheProject": "приєднатися до проекту", + "AndTakeOnTheRoleOf": "І взяти на себе роль", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "Запрошення, яке ви використовуєте, більше не дійсне ", + "ImANewUser": "Я новий товариш по команді", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Після реєстрації ви зможете приєднатися", + "FromTheRecentPojectPage": "зі сторінки Останні проекти", + "IAlreadyHaveAnAccount": "У мене вже є обліковий запис", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Ви вже запросили цього товариша по команді (див. запрошення, які очікують на розгляд)", + "Awesome": "Чудово", + "YourPaymentIsSuccessfullyDone": "Ваш платіж успішно здійснено", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Будь ласка, перевірте свою електронну пошту, ви отримаєте квитанцію", + "HavingTrouble": "Виникли проблеми", + "ContinueToHomepage": "Перейти на домашню сторінку", + "General": "Генеральний", + "NoPayments": "Ніяких платежів", + "Agent": "Агент", + "Agents": "Агенти", + "WhatYoureMissing": "Те, чого тобі не вистачає", + "OnceYourTrialHasEndedYouWillMissing": "Після завершення пробного періоду ви пропадете", + "On": "на", + "InstallNow": "Встановити зараз", + "AssigneeAgent": "Цесіонарій агент", + "Assignee": "Цесіонарій", + "WidgetTranslations": "Переклади віджетів", + "Translations": "Translations", + "Multilanguage": "Багатомовний", + "TranslateOrEditWidgetPhrases": "Перекладіть або відредагуйте всі фрази, що з’являються у віджеті", + "IfYouWantToTranslateOrEditWidgetPhrases": "Якщо ви хочете додати мову або відредагувати всі фрази, що з’являються у віджеті", + "English": "Англійська", + "Italian": "Італійська", + "German": "Німецька", + "en": "Англійська", + "it": "італійська", + "de": "Німецька", + "es": "Іспанська", + "pt": "Португальська", + "fr": "Французька", + "ru": "Російська", + "tr": "Турецька", + "sr": "Сербська", + "ar": "Арабська", + "uk": "український", + "sv": "шведська", + "az": "Азербайджанська", + "kk": "казахська", + "uz": "узбецький", + "ChooseALanguage": "Виберіть мову", + "Delete": "Видалити", + "NoUnservedRequests": "Немає непризначених розмов", + "NoServedRequests": "Немає призначених бесід", + "NoRequests": "Без розмови", + "MultiLanguagePreview": "Змінити мову попереднього перегляду", + "RequiredField": "Обов'язкове поле", + "Text": "Текст", + "Alignment": "Вирівнювання", + "UserRole": "Роль користувача", + "BotType": "Тип бота", + "Language": "Мова", + "ReassignToDept": "Перепризначити у відділ", + "AddTranslation": "Додати переклад", + "Completed": "Завершено", + "TranslationDeleted": "{{Названня мови}} перекладів видалено", + "BotIntegration": "Інтеграція бота", + "ChooseBotType": "Виберіть тип бота", + "CreateA": "Створіть бота {{ тип бота }}", + "CreateAN": "Створіть бота {{ bottype }}", + "ServiceAccountPrivateKeyFile": "Файл приватного ключа облікового запису служби", + "DragAFileHereOr": "Перетягніть файл облікових даних .json сюди або", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "переглядати", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "щоб завантажити", + "CreateAnswers": "Створюйте відповіді", + "CreateAFreeAccount": "Створіть безкоштовний обліковий запис", + "CreateTicket": "Створити квиток", + "AvailableFrom": "Available from", + "Ok": "Добре", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Тема", + "DefaultBotLanguageInDialogflow": "Мова бота за замовчуванням у Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Наш рідний, простий і потужний чат-бот NLP (обробка природної мови).", + "ResolutionBotDescription": "Автоматизуйте відповіді на ваші поширені запитання, щоб миттєво розв'язувати проблему та отримати щасливіших клієнтів", + "UseDialogflowToTrainYourBot...": "Використовуйте Dialogflow для навчання свого бота за допомогою нашої оригінальної та інноваційної інтеграції Dialogflow", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Початок роботи", + "AnIdentityBotRepresents": "Ідентифікаційний бот являє собою віртуальний профіль, який використовується для автоматичних повідомлень, що надсилаються системою (наприклад, надсилання повідомлень у тригерах)", + "DialogflowKnowledgeBaseID": "Ідентифікатор бази знань Dialogflow", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Заповнюйте поле, лише якщо ви хочете використовувати", + "DialogflowKnowledgeBaseFeature": "Функція бази знань Dialogflow", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Ось підручник.", + "FiletypeNotSupported": "тип файлу не підтримується", + "ChatLimit": "Обмеження чату", + "SuccessfullyUpdated": "Успішно оновлено", + "AnErrorOccurredWhileUpdating": "Під час оновлення сталася помилка", + "NotificationNothingToSave": "Нема чого рятувати", + "GoToRequest": "Перейти до розмови", + "Busy": "зайняте", + "Company": "Компанія", + "Address": "Адреса", + "StreetAddress": "Адреса вулиці", + "Street": "Street", + "City": "Місто", + "State": "Province/State", + "PostalCode": "Поштовий/Поштовий", + "Country": "Країна", + "PhoneNumber": "Номер телефону", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Дата початку", + "ExtremeMeasures": "Крайні заходи", + "DeleteAccount": "Видалити обліковий запис", + "AreYouSureYouWantDeleteYourAccount": "Ви впевнені, що хочете видалити свій обліковий запис", + "AllProjectWillBeDeleted": "Усі ({{ довжина проектів}}) проекти, створені в цьому обліковому записі, буде видалено", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Перш ніж продовжити, скасуйте будь-які активні підписки", + "YesDeleteMyAccount": "Так, видалити мій обліковий запис", + "OperatingSystem": "Операційна система", + "ThisGroupHasNoMembers": "У цій групі немає учасників", + "Description": "Опис", + "more": "більше", + "SeeAll": "Бачити все", + "AllDepts": "Усі відділи", + "All": "Всі", + "Save": "Зберегти", + "Update": "Оновлення", + "Warning": "Увага!", + "CreationDate": "Дата створення", + "ThisConversationIsAssignedToYou": "Ця бесіда призначена вам. Щоб написати повідомлення, натисніть «Відкрити чат».", + "OpenChat": "Відкрити чат", + "ThisConversationIsNotAssignedToYou": "Ця бесіда не призначена вам. Щоб приєднатися до бесіди, натисніть «Приєднатися».", + "ThereHasBeenAnErrorProcessing": "Під час обробки вашого запиту сталася помилка", + "PleaseWaitWhileWeAreProcessingYourRequest": "Будь ласка, зачекайте, поки ми обробимо ваш запит", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Готові відповіді — це готові повідомлення, які ви можете легко згадати під час чату.", + "1B": "Щоб використовувати його, введіть «/» (похилу риску) і після нього введіть слово або перші кілька літер будь-якого слова, яке включено в заголовок стандартної відповіді.", + "1C": "З поверненого списку збережених відповідей виберіть відповідь, яку ви хочете використати.", + "2": "Якщо ви часто відповідаєте на одні й ті самі запитання клієнтів, збережіть ці відповіді як готові відповіді.", + "3": "За допомогою стандартних відповідей ви вводите його один раз, зберігаєте та повторно використовуєте в чатах, коли вам потрібно.", + "4": "Ви також можете створити більш привабливий досвід для своїх клієнтів, використовуючи персоналізацію у своєму повідомленні:", + "5": "1) Під час редагування повідомлення ви можете вставити поле персоналізації, спочатку вибравши область, у якій ви хочете створити поле.", + "6": "2) Далі натисніть кнопку ДОДАТИ ПЕРСОНАЛІЗАЦІЮ ", + "7": "3) Натиснувши кнопку ДОДАТИ ПЕРСОНАЛІЗАЦІЮ, ви побачите список, у якому ви зможете вибрати значення персоналізації, яке ви хочете додати до свого повідомлення." + }, + "CR": "Готові відповіді", + "CannedResponses": " Готові відповіді", + "AddResponses": "Створити відповідь", + "EditResponses": "Редагувати відповідь", + "Responses": "Відповіді", + "YouHaveNotAddedAnyCannedResponses": "Ви не додали жодних готових відповідей", + "Title": "Назва", + "Message": "Повідомлення", + "AddCustomization": "Додайте персоналізацію", + "SelectACustomizationToAddToYourMessage": "Виберіть значення персоналізації, яке потрібно додати до повідомлення", + "recipient_name_desc": "Ім’я особи, якій відповідає агент, буде додано до повідомлення.", + "recipient_lastname_desc": "Прізвище особи, якій агент відповідає, буде додано до повідомлення.", + "recipient_email_desc": "Електронна адреса особи, якій відповідає агент, буде додано до повідомлення.", + "recipient_website_desc": "До повідомлення буде додано вебсайт особи, якій відповідає агент.", + "agent_name_desc": "Ім’я агента, який відповідає, буде додано до повідомлення.", + "First_name_of_recipient": "Ім’я одержувача", + "Email_of_recipient": "Електронна адреса одержувача", + "Website_of_recipient": "Вебсайт одержувача", + "First_name_of_agent": "Ім'я агента", + "EnterCannedResponseTitle": "Введіть назву готової відповіді", + "WriteMsgToSendToYourVisitors": "Напишіть готове повідомлення-відповідь, щоб надіслати його відвідувачам", + "PleaseFillOutThisField": "Будь ласка, заповніть це поле", + "NotificationMsgs": { + "DeleteCannedResError": "Під час видалення відповіді сталася помилка", + "DeleteCannedResSuccess": "Відповідь успішно видалено", + "CreateCannedResSuccess": "Відповідь успішно створено", + "CreateCannedResError": "Під час створення відповіді сталася помилка", + "UpdateCannedResSuccess": "Відповідь успішно оновлено", + "UpdateCannedResError": "Під час оновлення відповіді сталася помилка" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Сидіння", + "UpgradePlan": "План оновлення", + "UpgradeYourPlan": "Оновіть свій план", + "Your": "Ваш", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "Закінчиться через", + "Days": "днів", + "Tomorrow": "завтра", + "HasExpired": "закінчився", + "YourSubscriptionIsActive": "Ваша підписка активна", + "ThePlanIsActive": "План діє", + "ThePlanHasExpired": "Термін дії плану закінчився", + "AddMoreOperators": "Додайте більше місць", + "ContactUs": "Зв'яжіться з нами", + "PlanChange": "Зміна плану", + "ContactUsViaChatAndTellIUsHowManyOperator": "Зв’яжіться з нами через чат і повідомте нам, скільки місць ви хочете додати до проекту", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Зв’яжіться з нами електронною поштою та повідомте, скільки місць ви хочете додати до проекту", + "TheNumberOfOperatorSeatsCannotBeLess": "Кількість місць не може бути меншою за кількість товаришів по команді у вашому проекті", + "SubscriptionExpired": "Термін дії підписки закінчився", + "BillingProblem": "Проблема розрахунків", + "SubscriptionPaymentProblem": "Проблема оплати передплати", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Нам не вдалося автоматично поновити вашу підписку", + "PleaseChatWithUs": "Будь ласка, поспілкуйтеся з нами", + "PleaseContactUs": "Будь ласка, зв'яжіться з нами", + "ToUpdateYourPaymentInformation": "Щоб оновити свою платіжну інформацію", + "YourSubscriptionToThe": "Ваша підписка на", + "HasExpiredOn": "закінчився", + "DowngradeTo": "Перейти до безкоштовного", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Наразі ви використовуєте всі місця", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Зв’яжіться з нами через чат, щоб оновити тарифний план", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Зв’яжіться з нами електронною поштою, щоб оновити тарифний план", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Без платежів", + "ToEnableAllFeatures": "Щоб увімкнути всі функції", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Автоматичне надсилання стенограми електронною поштою недоступне у вашому поточному плані" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Оновлення товариша по команді", + "AgentDeletion": "Видалення товариша по команді", + "AgentInvitation": "Запрошення товариша по команді", + "NewRequest": "Нова розмова", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Профіль", + "UploadImage": "Завантажити зображення", + "Name": "Ім'я", + "Lastname": "Прізвище", + "UserId": "Ідентифікатор користувача", + "UpdateProfile": "Оновити профіль", + "FaqKbId": "Ідентифікатор користувача", + "FaqKbRemoteId": "Віддалений ідентифікатор", + "FaqKbCreatedAt": "Створено в", + "Processing": "Обробка...", + "Completed": "Завершено", + "UserSuccessfullyUpdated": "Профіль успішно оновлено", + "AnErrorHasOccurred": "Під час оновлення вашого профілю сталася помилка", + "Continue": "Продовжуйте", + "ChangePsw": "Змінити пароль", + "PendingEmailVerification": "Очікує підтвердження електронної пошти", + "YourAccountIsPending": "Ваш обліковий запис очікує підтвердження електронною поштою.", + "ClickHereToResend": "Натисніть тут, щоб повторно надіслати електронний лист із підтвердженням", + "BotHasBeenRemoved": "Цього бота було видалено ", + "YourDetails": "Ваші дані", + "AddYourOwnPicture": "⚡️ Додайте власне зображення, щоб ваші розмови були більш інтимними!", + "AddYourOwnPicture_": "⚡️ Додайте власне зображення, щоб ваші розмови були більш інтимними, оскільки ваш відвідувач може бачити, з ким вони розмовляють!", + "PreferredSize": "Бажаний розмір зображення 128x128 пікселів - Формат зображення: .jpeg або .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Змінити пароль", + "CurrentPsw": "Поточний пароль", + "NewPsw": "Новий пароль", + "Confirm": "Підтвердьте", + "ConfirmNewPsw": "Підтвердити новий пароль", + "PasswordSuccessfullyChanged": "Пароль успішно змінено", + "CurrentPasswordIsInvalid": "Поточний пароль недійсний", + "AnErrorHasOccurred": "Сталася помилка", + "PasswordMustBe": "Пароль має містити не менше 6 символів." + }, + "NotificationSettings": { + "AssignedConversations": "Призначені бесіди", + "AssignedConversationsSubtitle": "Отримайте електронний лист, коли вам буде призначено нову бесіду.", + "UnassignedConversations": "Непризначені бесіди", + "UnassignedConversationsSubtitle": "Отримувати електронний лист, коли розмову не призначено.", + "NotificationMsgs": { + "UpdateSuccess": "Налаштування оновлено", + "UpdateError": "Під час оновлення налаштувань сталася помилка" + } + }, + "NavBar": { + "ViewAllProjects": "Переглянути всі проекти", + "UserProfile": "ПЕРЕГЛЯД ПРОФІЛЮ", + "RunChatInAStandAloneTab": "Запустіть чат на окремій вкладці", + "PendingVerification": "Очікує підтвердження електронної пошти", + "WhenPendingEmailVerification": "Коли очікує підтвердження електронної пошти, деякі функції системи, наприклад сповіщення електронною поштою, вимкнено", + "SomeSystemAreDisabled": "Деякі системні функції, наприклад сповіщення електронною поштою, вимкнено", + "AreYouSureYouWantToLogOut": "Ви впевнені, що хочете вийти?", + "NoteThatThisWillNotChangeYourAvailability": "Зауважте, що це не змінить статус вашої доступності.", + "AttentionIfYouDoNotWantToReceiveRequests": "Увага, якщо ви не хочете отримувати розмови, змініть свій статус на «Недоступний» перед виходом", + "AttentionYouAreAvailable": "Увага, ви доступні в", + "Projects": "проекти", + "Project": "проект", + "IfYouDoNotWantToReceiveRequests": "Якщо ви не хочете отримувати розмови, змініть свій статус на «Недоступний», перш ніж вийти", + "OpenTheChat": "Відкрийте чат, щоб активувати сповіщення!", + "ToManageTheMessages": "Керувати повідомленнями та активувати push-повідомлення", + "OpenTheChatToActivateNotifications": "Відкрийте чат, щоб керувати повідомленнями та активувати push-повідомлення", + "ClickHere": "Натисніть тут", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Вийти" + }, + "SideBar": { + "ViewAllProjects": "Переглянути всі проекти", + "UserProfile": "ПЕРЕГЛЯД ПРОФІЛЮ", + "UserProfile2": "ПЕРЕГЛЯНУТИ СВІЙ ПРОФІЛЬ" + }, + "ProjectsPage": { + "Welcome": "Ласкаво просимо", + "BuildYourCustomer_1": "Зробіть свою підтримку клієнтів за допомогою інтелектуальних ботів", + "BuildYourCustomer_2": "І багатоканальна платформа.", + "AddProject": "Додати проект", + "ModalAddAProject": "Додати проект", + "ModalAddAProjectLabel": "Введіть назву вашого проекту, наприклад, назву вашого сайту", + "ModalMustBeAtLeast": "Має містити щонайменше 4 символи", + "ModalPlaceHolder": "Назва проекту", + "ModalCreateProjectBtn": "Створити проект", + "UserProfile": "ПЕРЕГЛЯД ПРОФІЛЮ", + "modalCreateProject": "Створити проект", + "Processing": "Обробка...", + "Completed": "Завершено", + "YourNewProjectIsReady": "Ваш новий проект готовий", + "YourNewProject": "Ваш новий проект", + "IsReady": "готовий", + "Continue": "Продовжуйте" + }, + "ProjectEditPage": { + "YourProject": "Ваш проект", + "YourPlan": "Ваш план", + "ProjectName": "Назва проекту", + "ProjectId": "Ідентифікатор проекту", + "TranscriptByEmail": "Автоматичне надсилання стенограми електронною поштою", + "AutoSendTranscriptByEmail": "Наприкінці кожного чату автоматично надсилайте стенограму електронною поштою запитувачу", + "AutoSend": "Автоматична відправка", + "Generate": "Згенерувати", + "UpdateProject": "Оновлення проекту", + "Update": "Оновлення", + "Copy": "Копія", + "DeleteProject": "Видалити проект", + "TheProjectWillBeDeleted": "Проект буде видалено", + "TheProject": "Проект", + "WillBeDeleted": "Буде видалено", + "ToDeleteTheProject": "Щоб видалити проект, введіть його ідентифікатор", + "VisitorAuthentication": "Аутентифікація відвідувачів", + "Webhook": "Webhook", + "ManageWebhook": "Керування вебхуком", + "EnableWebhook": "Керуйте підписками на вебхук", + "GoToWebhookConsole": "Йти до", + "Authentication": "Розробник", + "EnableVisitorAuthentication": "Увімкнути автентифікацію відвідувачів", + "GenerateSharedSecret": "Створити спільний секрет", + "NoteThatWillBeSubscribed": "Зауважте, що при створенні нового спільного секрету попередній буде перезаписаний", + "NoteThatWillBeDisplayedOnce": "Зауважте, що цей спільний секрет буде відображатися лише один раз", + "SharedSecretGenerated": "Створено спільний секрет", + "ThisIsYourSharedSecret": "Це ваш спільний секрет", + "ProjectPlan": "План", + "Your": "Ваш", + "Payments": "Виплати", + "Account": "Рахунок", + "Subscription": "Підписка", + "SeePayments": "Дивитися Платежі", + "Advanced": "Розширений", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Обмеження чату", + "AutomaticAssignment": "Автоматичне призначення", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Максимум чатів", + "LimitChatsNumber": "Обмежте кількість одночасних чатів, які кожен агент може проводити одночасно", + "ItLimitChatsNumber": "Це обмежує кількість одночасних чатів, які кожен агент може прийняти одночасно", + "ThisChatLimitWillAppliedToAllAgents": "Це обмеження чату буде застосовано до всіх агентів.", + "YouCanSpecifyAgentsIndividualChatLimit": "Ви можете вказати індивідуальний ліміт одночасного чату для агентів: виберіть товариша по команді для редагування в меню Налаштування > Товари по команді та групи та в його профілі введіть значення в поле Обмеження чату.", + "Reassignment": "Перепризначення", + "ReassignChatIf": "Перепризначити чат, якщо агент не обслуговує призначений чат протягом визначеного проміжку часу", + "ItReassignChatIf": "Він перепризначає чат, якщо агент не обслуговує призначений чат протягом визначеного проміжку часу", + "TheChatWillBeBetweenTheUnassigned": "Якщо жоден агент не відповідає на призначений чат, чат буде вказано як непризначений", + "ReassignmentTimeout": "Закінчився час перепризначення", + "TimeWithNoResponse": "Час (у секундах) без відповіді, перш ніж чат буде призначено іншому агенту", + "CustomizeEmailTemplate": "Налаштуйте шаблон повідомлення електронної пошти", + "CustomizeEmailTemplateSubTitle": "Налаштуйте вміст електронних листів, які надсилаються товаришам по команді", + "CustomizeEmailTemplateBtn": "Налаштуйте електронні листи", + "SeeThePreviewOfTheEmail": "Перегляньте попередній перегляд електронного листа, натиснувши кнопку переглянути", + "SeePreview": "Дивитися попередній перегляд", + "FeatureOnlyAvailableWithTheEnterprisePlan": "На жаль, ця функція доступна лише з тарифним планом Enterprise", + "SMTPSettings": "Налаштування SMTP", + "SMTPSettingsSubTitle": "Налаштуйте параметри SMTP", + "ManageSMTPSettings": "Керуйте налаштуваннями SMTP", + "HostName": "Ім'я гістя", + "Port": "Номер порту", + "SenderAddress": "Адреса відправника", + "SMTPAuthenticationAndSecurity": "Аутентифікація та безпека", + "UserName": "Ім'я користувача", + "ConnectionSecurity": "Безпека з'єднання", + "SendSMPTTestEmail": "Надішліть тестовий електронний лист", + "SMTPConfigurationUpdatedSuccessfully": "Конфігурацію SMTP успішно оновлено", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "Під час оновлення конфігурації SMTP сталася помилка", + "NotificationMsgs": { + "UpdateProjectSuccess": "Проект успішно оновлено", + "UpdateProjectError": "Під час оновлення проекту сталася помилка", + "DeleteProjectSuccess": "Проект успішно видалено", + "DeleteProjectError": "Під час видалення проекту сталася помилка", + "TheProjectHasBeenDeleted": "проект видалено" + }, + "theMinimumAllowedIs_1": "мінімально дозволений 1", + "theMaximumAllowedIs_10000000": "максимально дозволена сума становить 10 000 000", + "ChatsReassigned": "Чати перепризначено", + "AutomaticUnavailableStatus": "Автоматичний статус недоступний", + "SetAnAgentStatusToUnavailable": "Установіть статус агента на недоступний, якщо йому перепризначено кількість чатів поспіль", + "ItSetAnAgentStatusToUnavailable": "Він встановлює статус агента як недоступний, якщо йому перепризначено кількість чатів поспіль", + "NumberOfChatsReassignedBefore": "Кількість чатів, перепризначених до зміни статусу агента", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "Щоб почати, налаштуйте свій віджет!", + "WidgetSubtitle1": "Встановіть та налаштуйте віджет", + "WidgetSubtitle2": "віджет чату на вашому сайті", + "VisitorsSubtitle1": "Перегляньте список усіх ваших відвідувачів Інтернету", + "VisitorsSubtitle2": "і поспілкуватися з ними", + "ChatSubtitle": "Перегляньте історію чату", + "AnalyticsSubtitle": "Відстежуйте чати з клієнтами", + "HistorySubtitle": "Дивіться закритий чат", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Налаштування правил маршрутизації для «Маршрутизації за замовчуванням»", + "SettingUpTileDeskRoutingRules_2": "Налаштування правил маршрутизації для «Відділу за замовчуванням»", + "TheFollowingRules": "Наведені нижче правила будуть ігноруватися, якщо існує принаймні інший відділ і його статус встановлено на «Видимий».", + "SelectABotThatWill": "Виберіть бота, який відповідатиме на розмови відвідувачів до того, як агент буде зобов’язаний", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Виберіть бота", + "orCreateABot": "створити нового бота", + "SelectAnExistingOne": "виберіть існуючий або", + "BotOnly": "Тільки бот", + "RoutingRules": "Правила маршрутизації", + "SetRoutingRules": "Встановіть правила маршрутизації для зобов’язань агентів", + "ErrorGroupId": "Помилка: ідентифікатор групи", + "Trashed": "смітник", + "AllUsers": "Всі товариші по команді", + "UpdateRoutingRules": "Оновити правила маршрутизації", + "Processing": "Обробка...", + "Completed": "Завершено", + "RoutingRulesSuccessfullyUpdated": "Правила маршрутизації успішно оновлено", + "GroupLabel": "(група)" + }, + "UsersPage": { + "Invites": "Запросити товариша по команді", + "User": "Товариш по команді", + "Firstname": "Ім'я", + "Lastname": "Прізвище", + "UserId": "Ідентифікатор користувача", + "Role": "Роль", + "Available": "Доступний", + "ViewProfileUser": "Перегляд профілю", + "tootipEditUser": "Редагувати профіль", + "tootipDeleteUser": "Видалити учасника", + "modalDeleteUser": "Видалити учасника", + "modalCancelInvite": "Скасувати запрошення", + "TheMemberWithId": "Член з ідентифікатором", + "WillBeRemoved": "Буде видалено", + "AreYouSure": "Ви впевнені, що хочете видалити?", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Ви впевнені, що хочете відкликати запрошення до", + "FromTheProject": "З проекту", + "Confirm": "Підтвердьте", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "Користувача запросили.", + "Continue": "Продовжуйте", + "PendingInvitation": "Запрошення в очікуванні", + "DateOfSending": "Запрошення надіслано", + "InvitedToBecome": "Запросили стати", + "NoPendingInvitation": "Немає незавершених запрошень", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Повторно надіслати запрошення", + "ResendInviteSuccessNoticationMsg": "Електронний лист із запрошенням надіслано на адресу ", + "ResendInviteErrorNoticationMsg": "Під час надсилання електронного листа сталася помилка ", + "CanceledInviteSuccessMsg": "Запрошення скасовано для ", + "CanceledInviteErrorMsg": "Під час скасування запрошення сталася помилка" + }, + "UserEditAddPage": { + "AddUser": "Додати товариша по команді", + "AddUserToThe": "Додати товариша по команді до", + "Project": "проект", + "EditUserRole": "Редагувати профіль", + "UserEmail": "Електронна пошта товариша по команді", + "Role": "Роль", + "SelectRole": "Виберіть роль", + "Invites": "Запросити", + "Update": "Оновлення", + "UserRoles": "Ролі товаришів по команді", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Власник", + "TheOwnerIs": "Власником є особа, яка створила проект", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Адміністратор", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Агент", + "AnAgentCan": "Агент може використовувати цю панель керування для моніторингу довідкових розмов і спілкування з відвідувачами.", + "modalInviteUser": "Запрошує товариша по команді", + "Processing": "Обробка...", + "Completed": "Завершено", + "TheUserHasBeenInvited": "Користувача запросили.", + "Continue": "Продовжуйте", + "NotAllowedAction": "Не дозволена дія", + "YouCanNotInviteYourself": "Ви не можете запросити себе", + "YouCanNotInviteAProjectMember": "Ви не можете запросити товариша по команді, який вже є учасником проекту", + "TheEmail": "Електронна пошта", + "wasNotFoundNoteThat": "Не знайдено, зауважте, що можна запросити лише зареєстрованого товариша по команді", + "AnErrorHasOccurred": "Сталася помилка", + "EmailAddress": "Електронна адреса", + "NumberOfChatsAgentIsAllowedToTake": "Кількість чатів, які товариш по команді може вести за один раз" + }, + "GroupsPage": { + "Groups": "Групи", + "AddGroup": "Додати групу", + "Name": "Назва групи", + "CreationDate": "Дата створення", + "Members": "Члени", + "NoGroups": "Немає груп", + "GroupId": "Ідентифікатор групи", + "PendingAddMembers": "Очікує на додавання учасників", + "tooltipEditGroup": "Редагувати групу", + "tooltipDeleteGroup": "Видалити групу", + "DeleteGroup": "Видалити групу", + "TheGroupWithId": "Група з ідентифікатором", + "TheGroup": "Група", + "WillBeRemoved": "буде видалено", + "AreYouSureDeleteGroup": "Ви впевнені, що хочете видалити групу", + "IdGroup": "Група ідентифікаторів", + "UseGroupsToOrganizeSupportTeams": "Використовуйте групи для організації команд підтримки", + "YouCanGroupAgents": "Ви можете групувати агентів на основі навичок і призначати групи агентів своїм відділам", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Додати групу", + "EditGroup": "Редагувати групу", + "GroupName": "Ім'я", + "Group_Name": "Назва групи", + "AddTeammatesToGroup": "Додайте товаришів по команді до групи", + "UpdateGroup": "Група оновлення", + "Processing": "Обробка...", + "Completed": "Завершено", + "MemberAddedtoGroup": "Учасника додано до групи", + "MembersAddedtoGroup": "Учасників додано до групи", + "CreateGroup": "Створити групу", + "UpdateGroupName": "Оновити назву групи", + "GroupAttributes": "Атрибути групи", + "GroupID": "Ідентифікатор групи", + "Members": "Члени", + "AddMembers": "Додати учасників", + "Select": "Виберіть", + "User": "Користувач", + "Role": "Роль", + "UserId": "Ідентифікатор користувача", + "NoMembers": "Немає членів", + "AddMembersToTheGroup": "Додайте учасників до групи", + "Add": "Додати", + "GroupCreated1": "Група", + "GroupCreated2": "було успішно створено", + "AddNow": "Додайте учасників до групи", + "AddLater": "Повернутися до списку груп (додати пізніше)", + "AnErrorHasOccurred": "Сталася помилка", + "Continue": "Продовжуйте", + "RemoveMember": "Видалити учасника", + "TheMemberWithId": "Член з ідентифікатором:", + "WillBeRemoved": "буде видалено", + "AreYouSureRemoveMember": "Ви впевнені, що хочете видалити вибраного учасника з групи" + }, + "BotsPage": { + "AddBot": "Додати бота", + "Name": "Ім'я бота", + "RemoteId": "Віддалений ідентифікатор", + "CreationDate": "Дата створення", + "NoBot": "Немає бота", + "BotId": "Ідентифікатор бота", + "PendingAddFaqs": "поширені запитання щодо додавання", + "tooltipEditBot": "Редагувати бот", + "tooltipDeleteBot": "Видалити бота", + "tooltipViewAddEditFaq": "Переглянути / додати / редагувати поширені запитання", + "tooltipAddEditFaqNoRelatedFaq": "Додати/редагувати Поширені запитання (немає поширених запитань, пов’язаних із цим ботом)", + "DeleteBotWithId": "Видалити бота з ідентифікатором:", + "AreYouSureDeleteBot": "Ви впевнені, що хочете видалити цього бота?", + "AreYouSureDeleteBotAndRElatedFAq": "Ви впевнені, що хочете видалити цього бота та пов’язані з ним поширені запитання?", + "DeleteBot": "Видалити бота", + "TheBot": "бот", + "TheBotWithID": "Бот з ідентифікатором", + "WillBeDeleted": "Буде видалено", + "IfYouDeletedTheBot": "Якщо видалити бота", + "YouAlsoDeleteItsFaqs": "Ви також видаляєте всі його поширені запитання.", + "ToDeleteTheBotType": "Щоб видалити бота, введіть ідентифікатор бота:", + "Processing": "Обробка...", + "Completed": "Завершено", + "BotDeleted": "Бот видалено", + "AnErrorHasOccurred": "Сталася помилка", + "Continue": "Продовжуйте", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Зовнішній бот", + "NoUrlProvided": "URL-адресу не надано", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "бот був знищений", + "SelectAndConfigureABot": "Виберіть і налаштуйте бота, а потім активуйте його у відділі, щоб використовувати його в розмовах", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Увійти до", + "DialogflowQuickTips_1B": "Консоль діалоговий потік", + "DialogflowQuickTips_2": "Виберіть свого агента зі спадного меню на лівій панелі.", + "DialogflowQuickTips_3": "Натисніть на кнопку налаштування. Відкриється сторінка налаштувань агента.", + "DialogflowQuickTips_4": "На вкладці «Загальні» знайдіть GOOGLE PROJECTS і натисніть посилання на свій обліковий запис служби.", + "DialogflowQuickTips_5": "Після переспрямування на консоль СЕРВІСНОГО ОБЛІКОВОГО ЗАПИСУ створіть клавішу, натиснувши «+ СТВОРИТИ СЕРВІСНИЙ ОБЛІКОВИЙ ЗАПИС» у верхньому меню, створіть ключ JSON, який буде автоматично завантажено.", + "DialogflowQuickTips_6": "Тепер завантажте файл облікових даних ключа .json.", + "DialogflowQuickTips_7": "Якщо вам потрібен докладний посібник зі створення файлу облікових даних, будь ласка", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Додати бота", + "EditBot": "Редагувати бот", + "BotName": "Ім'я", + "CreateBot": "Створити бота", + "UpdateBot": "Оновлення бота", + "UpdateBotName": "Оновлення бота", + "BotAttributes": "Атрибути бота", + "BotID": "Ідентифікатор бота", + "CreationDate": "Дата створення", + "Processing": "Обробка...", + "Completed": "Завершено", + "BotCreated": "Створено бот", + "TheBot": "бот", + "HasBeenCreated": "було успішно створено", + "AddFaqToTheBot": "Додайте поширені запитання до бота", + "ReturnToTheBotList": "Поверніться до списку ботів", + "BackToBotsList": "Список ботів", + "AnErrorHasOccurred": "Сталася помилка", + "Continue": "Продовжуйте", + "Type": "Тип", + "Messages": "Повідомлення" + }, + "FaqPage": { + "EditBOT": "Редагувати BOT", + "FAQsOfBOT": "Поширені запитання про Бот", + "AddFaq": "Додати поширені запитання", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Завантажте поширені запитання з CSV", + "ExportFaqsToCsv": "Експортуйте поширені запитання в CSV", + "BotQuery": "Запит бота", + "Question": "Питання", + "Answer": "Відповідь", + "Topic": "Тема", + "CreationDate": "Дата створення", + "NoFAQ": "Немає поширених запитань", + "NoAnswer": "Немає відповіді", + "FaqId": "Ідентифікатор поширених запитань", + "tooltipEditFaq": "Відредагувати відповідь", + "DeleteFaq": "Видалити відповідь", + "TheFaqWithID": "Поширені запитання з ідентифікатором", + "WillBeDeleted": "буде видалено", + "modalDeleteFaqWithId": "Видалити поширені запитання з ідентифікатором", + "AreYouSure": "Ви впевнені, що хочете видалити цей намір?", + "Confirm": "Підтвердьте", + "ImportCsvFile": "Імпортувати файл CSV", + "ColumnsSeparatedWith": "Стовпці, розділені:", + "DelimiterOptionMustBe": "Параметр роздільника має містити один символ", + "ChooseFile": "Choose file", + "UploadCsv": "Завантажте CSV", + "Completed": "Завершено", + "FaqsSuccessfullyUploaded": "Поширені запитання успішно завантажено", + "AnErrorOccurredDuringTheUpload": "Під час завантаження сталася помилка", + "AnErrorOccurredWhilDeletingTheAnswer": "Під час видалення відповіді сталася помилка", + "AnswerSuccessfullyDeleted": "Відповідь успішно видалено", + "Continue": "Продовжуйте" + }, + "FaqEditAddPage": { + "AddFaq": "Додати відповідь", + "EditFaq": "Редагувати відповідь", + "Question": "Питання", + "Answer": "Відповідь", + "CreateFaq": "Створити відповідь", + "UpdateFaq": "Оновити відповідь", + "FaqAttributes": "Атрибути відповідей", + "FaqID": "Ідентифікатор відповіді", + "CreationDate": "Дата створення", + "TheRequestWillBeAssignedToAHumanAgent": "Вставте «\\agent» як останній рядок у текстовій області «Відповідь», щоб автоматично перемістити розмову до людини-агента, дотримуючись правил відділу. Більше про передачу людей", + "DisplayTheButtonWithNameButton_1": "Синтаксис кнопки зображення: використовуйте '*' з одним пробілом, потім текст кнопки в новому рядку тексту відповіді. Дивіться приклад", + "DisplayTheImageWithTheSpecifiedURL": "Відобразити зображення за вказаною URL-адресою. Дивіться приклад", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "викликати зовнішній вебхук до вказаної кінцевої точки", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Питання", + "Answer": "Відповідь", + "EnterTheQuestion": "Введіть запитання", + "RunTest": "Виконати тест", + "HideScore": "Приховати оцінку" + }, + "DepartmentsPage": { + "AddDepartment": "Додати відділ", + "CreationDate": "Дата створення", + "CreatedThe": "створив", + "Status": "Статус", + "Visible": "Видно", + "Hidden": "Прихований", + "NoDept": "Немає відділу", + "ActivatedBot": "Активовано:", + "OnlyBot": "(тільки бот)", + "NoBotActivated": "no AI agent", + "Group": "Група:", + "TheGroupHasBeenTrashed": "групу знищено", + "AllUsers": "Всі товариші по команді", + "DeleteDepartment": "Видалити відділ", + "DeleteDepartmentWithId": "Відділ з ідентифікатором:", + "WillBeDeleted": "Буде видалено", + "AreYouSure": "Ви впевнені, що хочете видалити відділ? ", + "Confirm": "Підтвердьте", + "tooltipDeleteDept": "Видалити відділ", + "tooltipEditDept": "Відділ редагування", + "VisibleColumnTooltip": "Лише якщо принаймні для двох відділів встановлено статус видимості «Видимо», вони показуватимуся в меню вибору відділів віджета", + "DepartmentsAreAGreatWayToSeparateChats": "Відділи – це чудовий спосіб розділити чати та товаришів по команді на логічні групи підтримки", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Спрямуйте користувачів до команди, яка найкраще відповість на запитання користувачів.", + "DeptId": "Ідентифікатор відділу" + }, + "DeptsAddEditPage": { + "AddDept": "Додати відділ", + "EditDept": "Відділ редагування", + "DeptName": "Назва відділу", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Активувати бота", + "BotOnly": "Тільки бот", + "SetRoutingRules": "Встановіть правила маршрутизації для зобов’язань агентів", + "ErrorGroupId": "Помилка: ідентифікатор групи", + "AllUsers": "Всі товариші по команді", + "Trashed": "смітник", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "створити нову групу", + "SelectAnExistingOne": "виберіть існуючий або", + "CreateDept": "Створити відділ", + "UpdateDept": "Відділ оновлення", + "Description": "Опис", + "DeptId": "ID відділу", + "DeptBot": "Dept AI agent", + "DeptAgents": "Агенти відділу", + "AssignTo": "Призначити", + "AutomaticallyAssign": "Автоматично призначати вхідні розмови онлайн-агентам.", + "AgentsAreNotified": "Агенти вручну отримають чати від необслуговуваних.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Відділ успішно видалено", + "DeleteDeptError": "Під час видалення відділу сталася помилка", + "CreateDeptSuccess": "Відділ успішно створено", + "CreateDeptError": "Під час створення відділу сталася помилка", + "UpdateDeptSuccess": "Відділ успішно оновлено", + "UpdateDeptError": "Під час оновлення відділу сталася помилка" + } + }, + "VisitorsPage": { + "UnservedRequests": "Непризначені бесіди", + "ServedRequests": "Призначені бесіди", + "ActiveRequests": "Активні бесіди", + "AbandonedRequests": "Abandoned Conversations", + "Default": "За замовчуванням", + "Requester": "Запитувач", + "Message": "повідомлення", + "AssignedTo": "Присвоєно", + "Archive": "Архів", + "Resolve": "Вирішити", + "tootipArchiveRequest": "Закрита розмова", + "NoVisitor": "Активних відвідувачів немає", + "ClickHereToSimulate": "Натисніть тут, щоб імітувати відвідувача", + "SimulateVisitor": "Імітувати відвідувача", + "RequestId": "Ідентифікатор бесіди:", + "RequesterId": "Ідентифікатор запитувача:", + "Close": "Закрити", + "Enter": "Введіть", + "Loading": "Завантаження", + "ArchiveRequest": "Архівна розмова", + "TheRequestWithId": "Розмова з id:", + "WillBeArchived": "буде заархівовано", + "AreYouSure": "Ви впевнені, що хочете заархівувати вибрану бесіду?", + "Note": "примітка: закриті бесіди переміщуються в історію", + "Completed": "Завершено", + "RequestArchived": "Бесіду заархівовано", + "AnErrorHasOccurred": "Під час архівування бесіди сталася помилка", + "AnErrorHasOccurredLeavingTheChat": "При виході з чату сталася помилка", + "Continue": "Продовжуйте", + "Reassign": "Перепризначити", + "SelectTheUserToWhom": "Призначте розмову іншому товаришу по команді", + "SelectTheDeptsToWhom": "Передайте розмову іншому відділу", + "ReassignRequestTo": "Перепризначити бесіду на", + "ReassignRequest": "Перепризначити бесіду", + "AssignRequest": "Призначити бесіду", + "AddAgent": "Додати товариша по команді", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Перепризначити:", + "AssignTo": "Призначити:", + "TheRequestWillBeReassignedTo": "Розмову буде перепризначено до", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Залишити чат", + "Leave": "Залишати", + "AreYouSureLeftTheChat": "Ви впевнені, що бажаєте залишити чат?", + "ChatLeft": "Ви покинули чат", + "AuthenticatedUser": "Аутентифікований користувач", + "ViewRequestDetails": "Переглянути деталі розмови", + "Open": "відчинено" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Повідомлення розмови", + "Messages": "Повідомлення", + "RequestAttributes": "Атрибути розмови", + "RequestDetails": "Деталі розмови", + "Details": "Деталі", + "Enter": "Приєднуйтесь до чату", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Відкрийте чат", + "Loading": "Завантаження", + "Archive": "Архів", + "Close": "Закрити", + "CloseTheRequest": "Архівна розмова", + "ForwardTheRequest": "Наступна розмова", + "RequestClosed": "Бесіду заархівовано", + "InternalRequestClosed": "Квиток заархівовано", + "RequestResolved": "Розмова вирішена", + "InternalRequestResolved": "Квиток вирішено", + "Resolved_M": "Вирішено", + "Resolved_F": "Вирішено", + "Subject": "Тема", + "WasServedBy": "обслуговувався", + "RequestUnserved": "Розмову не призначено", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Квиток не призначено", + "RequestServedBy": "Бесіду призначено", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Квиток призначено", + "ConversationAssignedToYou": "Розмова призначена вам", + "TicketAssignedToYou": "Квиток призначений вам", + "RequestId": "Ідентифікатор бесіди", + "Date": "Дата", + "Requester": "Запитувач", + "RequesterName": "Ім'я запитувача", + "RequesterId": "Ідентифікатор запитувача", + "ChatFormUserName": "Ім'я користувача", + "ChatFormUserEmail": "Електронна пошта", + "DepartmentName": "відділ", + "Rating": "Рейтинг", + "RatingMessage": "Рейтингове повідомлення", + "DepartmentId": "Ідентифікатор відділу", + "SourcePage": "Джерело", + "Agents": "Агенти", + "NoAgent": "Немає агента" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Мітки", + "Tag": "Мітка", + "TagName": "Ім'я тега", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Додати мітку", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Видалити мітку", + "TypeALabelAndPressEnter": "Введіть тег і натисніть Enter", + "YouHaveNotAddedAnyTags": "Ви не додали жодних міток", + "DoYouReallyWantToCancelTheTag": "Ви дійсно хочете видалити мітку", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "червоний", + "orange": "Помаранчевий", + "yellow": "Жовтий", + "green": "Зелений", + "blue": "Синій", + "violet": "фіолетовий" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Тег успішно створено", + "CreateLabelError": "Під час створення тегу сталася помилка", + "DeleteLabelSuccess": "Тег успішно видалено", + "DeleteLabelError": "Під час видалення тегу сталася помилка", + "UpdateLabelSuccess": "Тег успішно оновлено", + "UpdateLabelError": "Під час оновлення тегу сталася помилка", + "AddLabelSuccess": "Тег успішно додано", + "AddLabelError": "Під час додавання тегу сталася помилка" + } + }, + "Notes": { + "Notes": "Примітки", + "AddNote": "Додати коментар", + "AddANote": "Додати примітку...", + "DeleteNote": "Видалити примітку", + "DoYouReallyWantToCancelTheNote": "Ви дійсно хочете скасувати нотатку?", + "NotificationMsgs": { + "CreateNoteSuccess": "Примітку успішно створено", + "CreateNoteError": "Під час створення примітки сталася помилка", + "DeleteNoteSuccess": "Примітку успішно видалено", + "DeleteNoteError": "Під час видалення нотатки сталася помилка" + } + }, + "HistoryPage": { + "Requester": "Запитувач", + "Message": "повідомлення", + "NoRequests": "Немає розмови", + "RequestId": "Ідентифікатор бесіди:", + "RequesterId": "Ідентифікатор запитувача:", + "Close": "Закрити", + "ContainsTheWords": "Містить слова", + "SearchByWordsOrByTicketID": "Пошук за словами або за ідентифікатором квитка (наприклад, №123)", + "FilterByDepartment": "відділ", + "AllDepts": "Усі відділи", + "Agent": "Агент", + "AllAgents": "Всі агенти", + "DateRange": "Проміжок часу", + "ClearSearch": "Очистити пошук", + "HistoryIsOnlyAvailableForThePast14Days": "Історія доступна лише за останні 14 днів", + "ForUnlimitedChatHistory": "щоб отримати необмежену історію чату" + }, + "Trigger": { + "Trigger": "Тригери", + "TriggerList": "Список тригерів", + "AddTrigger": "Додати тригер", + "EditTrigger": "Редагувати тригер", + "TriggerName": "Назва тригера", + "TriggerListDescription": "Опис", + "TriggerListActivated": "Активовано", + "Return": "Повернення", + "NoTrigger": "Без тригера", + "Completed": "Завершено", + "Processing": "Обробка...", + "TheTriggerHasBeenAdded": "Тригер успішно додано", + "TheTriggerHasBeenUpdated": "Тригер успішно оновлено", + "Continue": "Продовжуйте", + "ModalDeleteTriggerTitle": "Видалити тригер", + "AreYouSureDeleteTrigger": "Ви впевнені, що хочете видалити тригер", + "ERROR_AllFieldMustBeCompleted": "ПОМИЛКА!! Скомпілювати всі поля", + "ERROR_ConditionTypeInNull": "ПОМИЛКА!! Виберіть умову для активації тригера ", + "ERROR_AllFieldConditionMustBeCompleted": "ПОМИЛКА!! Виберіть усі умови для активації тригера", + "ERROR_AllActionFieldMustBeCompleted": "ПОМИЛКА!! Виберіть дію, яку потрібно запустити", + "ErrorMessage": "Будь ласка, виправте помилки перед збереженням", + "ErrorMessageServer": "Сталася помилка сервера", + "Add_Edit": { + "TriggerStatus": "Статус тригера", + "TriggerENABLED": "Увімкнено", + "TriggerDISABLED": "Вимкнено", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Встановіть статус тригера. За замовчуванням для нього встановлено значення УВІМКНЕНО", + "SetTheStatusOfTrigger": "Встановіть статус тригера.", + "ByDefaultIsSetToENABLED": "За замовчуванням для нього встановлено значення Enabled", + "TriggerName": "Ім'я", + "TriggerRequiredFieldError": "Обов'язкове поле", + "Description": "Опис", + "CustomizeTrigger": "Налаштувати тригер", + "RunTrigger": "Запустити тригер", + "ResetToDefaults": "Скинути налаштування за замовчуванням", + "RunTrigger_dropdownElements": { + "Placeholder": "Виберіть спосіб активації", + "WhenRequestChat": "Коли відвідувач запитує чат", + "WhenMessageIsSent": "Коли надіслано повідомлення чату", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "Коли користувач увійшов", + "NewEvent": "Нова подія" + }, + "CheckConditions": "Перевірте умови", + "CheckConditions_dropdownElements": { + "Placeholder": "Виберіть умови активації", + "CheckAllConditions": "Перевірте всі наведені нижче умови", + "CheckAnyConditions": "Перевірте будь-яку з наступних умов" + }, + "ConditionPlaceholder": "Виберіть умову", + "CompileAllField_error": "Скомпілювати всі поля", + "PerformFollowingActions": "Виконайте наступні дії", + "ActionPlaceholder": "Виберіть дію", + "CreateTriggerButton": "Створити тригер", + "UpdateTriggerButton": "Зберегти зміни", + "CancelButton": "Скасувати", + "ConditionNotifyError": "Для активного тригера має бути присутнім принаймні 1 умова", + "ActionNotifyError": "Для тригера має бути присутнім принаймні 1 дія" + }, + "MessagePlaceholder": "повідомлення", + "ServerError": "Під час завантаження даних сталася помилка", + "DeleteServerError": "Під час видалення тригера сталася помилка", + "DeleteTriggerSuccess": "Тригер успішно видалено", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Інформація про повідомлення", + "RequestInformation": "Інформація про розмову", + "VisitorInformation": "Інформація про відвідувачів", + "PageInformation": "Інформація про сторінку", + "SoftwareOfVisitor": "Програмне забезпечення/Комп'ютер відвідувача", + "ChatInformation": "Інформація про чат" + }, + "label_key": { + "VisitorSearchTerm": "Текст повідомлення", + "VisitorName": "Контактна Особа", + "VisitorMail": "Пошта відвідувачів", + "VisitorDepartment": "Відділ відвідувачів", + "VisitorReferrer": "Референт відвідувача (клієнт)", + "VisitorURL": "URL-адреса сторінки відвідувача", + "VisitorPageTitle": "Заголовок сторінки відвідувача", + "VisitorBrowser": "Браузер відвідувача", + "VisitorPlatform": "Платформа для відвідувачів", + "Department": "відділ", + "VisitorServed": "Відвідувача обслуговували", + "VisitorFirstText": "Текст першого повідомлення", + "VisitoruserAgent": "Агент користувача відвідувача", + "VisitoruserAgentAvailable": "Кількість доступних агентів", + "NumberOfParticipatingBot": "Кількість ботів-учасників", + "DepartmentHasBot": "Відділ має бот", + "OfficesAreOpen": "Офіси відкриті", + "RequestStatus": "Статус розмови", + "ChannelName": "Назва каналу", + "VisitorCountryRegion": "Мова", + "VisitorCountryCode": "Код країни відвідувача", + "VisitorCountryName": "Назва країни відвідувача" + }, + "placeholder": { + "SelectDepartment": "Виберіть відділ", + "SelectStatus": "Виберіть статус", + "SelectLanguage": "Оберіть мову" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Інформація про відвідувачів", + "PageInformation": "Інформація про сторінку", + "SoftwareOfVisitor": "Програмне забезпечення/Комп'ютер відвідувача", + "ChatInformation": "Інформація про чат", + "ChannelInformation": "Інформація про канал", + "LocationVisitor": "Мова відвідувача" + }, + "label_key": { + "VisitorSearchTerm": "Текст повідомлення", + "VisitorName": "Ім'я відвідувача", + "VisitorMail": "Електронна пошта відвідувача", + "VisitorFirstText": "Текст першого повідомлення", + "VisitorDepartment": "Відділ відвідувачів", + "VisitorReferrer": "Референт відвідувача (клієнт)", + "VisitoruserAgent": "Агент користувача відвідувача", + "VisitoruserAgentAvailable": "Кількість доступних агентів", + "NumberOfParticipatingBot": "Кількість ботів-учасників", + "VisitorURL": "URL-адреса сторінки відвідувача", + "VisitorPageTitle": "Заголовок сторінки відвідувача", + "VisitorBrowser": "Браузер відвідувача", + "VisitorPlatform": "Платформа для відвідувачів", + "Department": "відділ", + "DepartmentHasBot": "Відділ має бот", + "OfficesAreOpen": "Офіси відкриті", + "VisitorServed": "Відвідувача обслуговували", + "RequestStatus": "Статус розмови", + "ChannelName": "Назва каналу", + "VisitorCountryRegion": "Мова", + "VisitorCountryCode": "Код країни відвідувача", + "VisitorCountryName": "Назва країни відвідувача" + }, + "placeholder": { + "SelectDepartment": "Виберіть відділ", + "SelectStatus": "Виберіть статус", + "SelectLanguage": "Оберіть мову" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Інформація про відвідувачів", + "PageInformation": "Інформація про сторінку", + "SoftwareOfVisitor": "Програмне забезпечення/Комп'ютер відвідувача", + "ChatInformation": "Інформація про чат" + }, + "label_key": { + "VisitorName": "Ім'я відвідувача", + "VisitorLastName": "Прізвище відвідувача", + "VisitorMail": "Пошта відвідувачів" + }, + "placeholder": { + "SelectDepartment": "Виберіть відділ", + "SelectStatus": "Виберіть статус" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Інформація про відвідувачів" + }, + "label_key": { + "EventName": "Назва події", + "EventCode": "Код події", + "EventSourcePage": "Вихідна сторінка" + }, + "placeholder": { + "SelectDepartment": "Виберіть відділ", + "SelectStatus": "Виберіть статус" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Дорівнює", + "NotEqual": "Не рівні", + "Contains": "Містить", + "NotContain": "Не містить", + "GreatherThan": "Більше ніж", + "LessThan": "Менше ніж", + "GreaterEqualThan": "Більше або дорівнює", + "LessEqualThan": "Менше або дорівнює", + "HasOwnProperty": "Має бота", + "NotHasOwnProperty": "Не має бота" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Надішліть повідомлення відвідувачеві", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Призначити на кафедру", + "ReAssignToSameDep": "Перепризначити до того ж відділу", + "RequestUpdateStatus": "Змінює статус розмови", + "RequestClose": "Закрийте розмову", + "RequestReopen": "Відкрийте розмову знову", + "RequestParticipantsJoin": "Додає агента або бота до розмови", + "RequestParticipantsLeave": "Вилучіть агента або бота з розмови", + "LaunchBot": "Запуск бота", + "RequestCreate": "Створіть бесіду", + "AssignLabel": "Призначити тег", + "LaunchDeptBot": "Запустіть бота відділу" + }, + "placeholder": { + "NameAgent": "Ім'я агента", + "SelectDepartment": "Виберіть відділ", + "SelectStatus": "Виберіть статус", + "SelectAgent": "Виберіть агента або бота", + "SelectBot": "Виберіть бота", + "Label": "Мітка" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Копіювати скрипт", + "TestThisCode": "Перевірте цей код!", + "TestTheWidget": "Тестуйте віджет!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Щоб спілкуватися з відвідувачами, будь ласка, вставте віджет у свій веб-сайт.", + "CopyTheFollowingScript...": "Скопіюйте наступний сценарій і вставте його в джерело HTML вашого веб-сайту між файлами ", + "OrAddItWith...": "або додайте його разом", + "HereHow": "Ось як.", + "IncludeThePreChatForm_1": "Включіть форму попереднього чату", + "ActivateThePreChatForm": "Увімкніть форму попереднього чату", + "PreChatForm": "Форма попереднього чату", + "RequiresVisitorsToCompleteForm": "Вимагає від відвідувачів заповнити форму (повне ім’я та електронну адресу), перш ніж почати чат", + "IncludeTheCalloutTimer_1": "Включіть ТАЙМЕР CALLOUT: ", + "MakeTheFirstStep": "Зробіть перший крок до розмови, запросивши відвідувачів до чату", + "CalloutTimer": "Таймер", + "WhenDisabled": "якщо вимкнено, вікно чату буде відкрито, коли користувач натисне кнопку запуску", + "CalloutDisabled": "Виноска вимкнена", + "OpensTheChatImmediately": "негайно відкриває виноски", + "OpensTheChatAfter": "відкриває виносок після", + "Seconds": "секунд", + "CalloutTitle": "Назва", + "CustomizeTheCalloutTitle": "Налаштуйте назву виноски", + "CalloutMsg": "повідомлення", + "CustomizeTheCalloutMsg": "Налаштуйте повідомлення з додатковою інформацією", + "WidgetAlignment": "Вирівнювання віджетів", + "WidgetMargin": "Маржа віджета", + "BottomRight": "нижній правий", + "BottomLeft": "нижній лівий", + "AlignsTheWidgetToThe": "вирівнює віджет за", + "OfTneWindow": "вікна", + "LearnMore": "Дізнайтеся більше про наші інтеграції", + "Here": "тут", + "TheWebSDKguide": "посібник Web SDK" + }, + "right": "нижній правий", + "left": "нижній лівий", + "ScriptPage": { + "EnterYourScript": "Введіть свій сценарій", + "EnterYourScriptHere": "Введіть свій сценарій тут", + "Save": "Зберегти" + }, + "VerifyEmailPage": { + "VerifyEmail": "Підтвердьте електронну адресу", + "EmailVerificationFailed": "Не вдалося підтвердити електронну адресу", + "YourEmailHasSuccess": "Вашу електронну пошту успішно підтверджено", + "GoToCONSOLE": "ПЕРЕЙТИ НА КОНСОЛЬ" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Несанкціонований доступ!", + "OopsYouDontHave": "Ой! Ви не маєте дозволу на доступ до цієї сторінки.", + "OopsYoudontBelongToTheProject": "Ой! Здається, ти не належиш до цього проекту." + }, + "HoursPage": { + "TheProject": "Проект ", + "IsSettedTo": "встановлено на:", + "YouAreCurrentlyAt": "Зараз ви перебуваєте за адресою:", + "SetProjectToYourTimeZone": "Установіть для проекту свій часовий пояс", + "TheProjectIsAlreadySettedOnYourTZ": "проект уже встановлено у вашому часовому поясі", + "CurrentTimezone": "поточний часовий пояс", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "розмови будуть призначені агентам на основі їх статусу доступності", + "Day": "День", + "Status": "Статус", + "Morning": "Перший інтервал", + "Afternoon": "Другий інтервал", + "Opened": "OPEN", + "Closed": "ЗАЧИНЕНО", + "From": "Від", + "To": "До", + "UpdateHours": "Updating operating hours...", + "Processing": "Обробка...", + "Completed": "Завершено", + "OperatingHoursSuccessfullyUpdated": "Години роботи успішно оновлено", + "AnErrorHasOccurred": "Під час оновлення годин роботи сталася помилка", + "ErrorSelectTheProjectTimezone": "Виберіть часовий пояс проекту", + "Continue": "Продовжуйте", + "UpgradeYourAccountToSetTeamOfficeHours": "Оновіть свій обліковий запис, щоб установити робочі години команди та повідомляти відвідувачам, коли ваші агенти працюють!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "неділя", + "Monday": "понеділок", + "Tuesday": "вівторок", + "Wednesday": "середа", + "Thursday": "четвер", + "Friday": "п'ятниця", + "Saturday": "субота", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Аналітика", + "HeatMapTitle": "Розмови за годину дня", + "PanoramicaComponentTitle": "Огляд", + "MetricsComponentTitle": "Показники", + "Metrics": { + "Requests": "Бесіди", + "Sentiment": "Настрої", + "ResponseTime": "Час реакції", + "ConversationLenght": "Тривалість розмови", + "Satisfaction": "Задоволення", + "Events": "Події" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Реальний час", + "AvgTimeTitle": "Моніторинг середнього часу", + "MedianResTimeClock": "Середній час відповіді", + "ResponseAVGtime": "Загальний середній час відповіді вашої команди становить ", + "ConvDurationTitle": "Моніторинг довжини розмови", + "MedianConvClock": "Середня тривалість розмови", + "ResponseDurationtime": "Загальна середня тривалість розмови вашої команди становить ", + "RequestChartTitle": "Остання кількість розмов ", + "FilterReport": "Фільтрувати звіт", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Агент", + "FilterByDay": "дні", + "FilterByWeek": "тижні", + "FilterByMonth": "Місяці", + "FilterBy": "Відфільтрувати за", + "Last": "Останній", + "Milliseconds": "Мілісекунди", + "Seconds": "Секунди", + "Second": "Друге", + "Minutes": "Хвилини", + "Minute": "Хвилина", + "Hours": "годин", + "Hour": "годину", + "Days": "днів", + "Day": "День", + "Month": "Місяць", + "Months": "Місяці", + "Year": "Рік", + "Years": "Роки", + "DataRangeRequest": "Діапазон даних ", + "RealTimeMonitoring": "Моніторинг у режимі реального часу", + "SentimentTitle": "Задоволеності клієнтів", + "SentimentHEART": "Середня задоволеність клієнтів", + "SentimentMedianValueHEART": "Загальна середня задоволеність клієнтів вашої команди становить:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Оновіть свій обліковий запис, щоб відстежувати ваші чати з клієнтами", + "DailyMedianResponseTime": "Щоденний середній час відповіді останній", + "DailyConvDurationTime": "Середня щоденна тривалість розмови в останньому", + "VisitorsComponentTitle": "Відвідувачі", + "Visitors": { + "NumberOfVisitors": "Кількість унікальних відвідувачів", + "VisitorsChartTitle": "Остання кількість унікальних відвідувачів " + }, + "MessagesComponentTitle": "Повідомлення", + "Messages": { + "MessagesChartTitle": "Остання кількість повідомлень", + "NumberOfMessages": "Кількість повідомлень", + "NoMessagesValue": "Ваша команда ще не отримала жодних повідомлень" + }, + "SatisfactionComponentTitle": "Моніторинг задоволеності", + "Satisfaction": { + "SatisfactionStar": "Середнє задоволення", + "StatisfactionValueLabel": "Середня оцінка вашої команди ", + "NoSatisfactionValue": "Ваша команда ще не отримала жодних оцінок.", + "DailySatisfactionTrend": "Щоденна тенденція задоволення останніх" + }, + "Events": { + "EventsMonitoring": "Моніторинг подій", + "EventsChartTitle": "Остання кількість подій", + "AllEvents": "Усі події" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "бесіду буде видалено назавжди", + "SelectedRequestsWillBePermanentlyDeleted": "вибрані бесіди будуть назавжди видалені", + "Done": "Готово!", + "TheRequestWasSuccessfullyDeleted": "бесіду успішно видалено", + "SelectedRequestsWasSuccessfullyDeleted": "{{ рахунок розмов }} бесід було успішно видалено", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} бесід було успішно видалено\n\nУвага, {{ рахунок розмов_exc}} бесіди не видалено", + "ErrorDeleting": "Помилка видалення!", + "PleaseTryAgain": "Будь ласка спробуйте ще раз" + }, + "MoveToTrash": "Перемістити в кошик", + "_Active": "активний", + "TrashContacts": "Видалити контакти", + "inTheTrash": "у смітник", + "CloseTrash": "Закрити кошик", + "SearchInTrash": "Шукати в кошику", + "Done": "Готово", + "TheContactWillBePermanentlyDeleted": "контакт буде видалено назавжди", + "ErrorDeleting": "Помилка видалення!", + "PleaseTryAgain": "Будь ласка спробуйте ще раз", + "TheContactWasSuccessfullyDeleted": "контакт було успішно видалено", + "YouCannotDeleteThisContact": "Ви не можете видалити цей контакт, оскільки з ним пов’язані бесіди", + "MoveTheContactToTheTrash": "Перемістити контакт {{ ім'я контакту}} до кошика?", + "MoveTheContactToTheTrashNoName": "Перемістити контакт у кошик?", + "TheContactHasBeenMovedToTheTrash": "Контакт переміщено в кошик", + "TheRequestHasBeenMovedToHistory": "бесіду переміщено в історію", + "AnErrorHasOccurredArchivingTheRequest": "Під час архівування бесіди сталася помилка", + "RestoreContact": "відновити контакт", + "NoProjects": "Жодних проектів", + "RelatedKnowledgeBase": "База відповідних знань", + "LoadBrandError": "Під час завантаження вашого бренду сталася помилка. Код помилки:", + "OperatingHoursAreEnabled": "Робочі години ввімкнено", + "OperatingHoursAreDisabled": "Режим роботи вимкнено", + "HumanAgentsOnly": "Тільки людські агенти", + "BotsOnly": "Тільки боти", + "AnErrorOccurredWhileSendingTheEmail": "Під час надсилання електронного листа сталася помилка", + "UserNotFound": "Користувач не знайдений", + "SystemTrigger": "Системний тригер", + "CustomTrigger": "Спеціальний тригер", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "Оптимальний розмір зображення – 78 x 78 пікселів", + "PNGorGIFwithTransparentBackgroundWorksBest": "Найкраще підходить PNG або GIF з прозорим фоном", + "HowWorks": "Як працює {{ helpdoc }}", + "HowTriggersWorks": "Як працюють тригери", + "ThisScreenDisplayAMaximumOf100RealTime": "На цій сторінці відображається максимум 100 розмов у реальному часі. Щоб переглянути всі розмови або для більш розширеного пошуку натисніть тут.", + "AllConversations": "Усі розмови", + "FilterFor": "Фільтр для", + "NotInRealTime": "не в реальному часі", + "ResetFilters": "Скидання фільтрів", + "AppliedFilters": "Застосовані фільтри", + "Ticket": "Внутрішній запит", + "EnableDisable": "Увімкнути / вимкнути", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Додати підписку", + "Subscriptions": "Підписки", + "NoWebhookSubscriptions": "Немає підписок на вебхук", + "CreateSubscription": "Створити підписку", + "UpdateSubscription": "Оновити підписку", + "RequiredFiled": "*Обов'язкове поле", + "SelectEvent": "Виберіть подію", + "SharedSecretGenerated": "Створено секретний вебхук", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Це ваш спільний секрет", + "Copy": "Копія", + "NoteThatWillBeDisplayedOnce": "Зауважте, що цей спільний секрет буде відображатися лише один раз", + "ConfirmSubscriptionDeleteTitle": "Видалити підписку", + "ConfirmSubscriptionDeleteBody": "Ви впевнені, що хочете скасувати підписку? Ця дія незворотна.", + "ConfirmButton": "Підтвердьте", + "CancelButton": "Скасувати", + "MoreInfoWebhook": "Для отримання додаткової інформації про Webhook відвідайте сторінку ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Під час видалення підписки сталася помилка", + "DeleteSubscriptionSuccess": "Підписку успішно видалено", + "CreateSubscriptionSuccess": "Підписка успішно створена", + "CreateSubscriptionError": "Під час створення підписки сталася помилка", + "UpdateSubscriptionSuccess": "Підписку успішно оновлено", + "UpdateSubscriptionError": "Під час оновлення підписки сталася помилка", + "ShowSecretError": "Під час створення секрету сталася помилка" + } + }, + "SoundEnabled": "Звук увімкнено", + "SoundDisabled": "Звук вимкнено", + "NumberOfRequestsAssignedToMe": "Кількість розмов, призначених мені", + "NumberOfUnservedRequests": "Кількість непризначених розмов", + "User": "Користувач", + "ProjectSelected": "Проект вибрано", + "GoToNotRealTimeRequests": "перейдіть на сторінку розмов не в реальному часі", + "FilterBy": "Фільтрувати за", + "ConversationStatus": "Статус розмови", + "IntroGreetings": "Вступні вітання", + "ReplyTimeMsg": "Час відповіді", + "SayHowSoonYourTeamUsuallyReplies": "Скажіть, як швидко ваша команда зазвичай відповідає", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Це повідомлення з’явиться, якщо середній час відповіді команди буде недоступний за останні 4 години", + "DynamicallySharingAverageResponseTime": "Динамічно, поділяючи середній час відповіді команди", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Ваші контакти бачать це повідомлення, якщо середній час відповіді команди недоступний", + "ConfigureWidget": "Налаштувати віджет", + "WidgetAppearanceAndDefaultLanguage": "Зовнішній вигляд віджета та мова за замовчуванням", + "AlwaysWithTheFollowingMessage": "Завжди з таким повідомленням", + "ReadyThemes": "Готові теми", + "CustomColors": "Індивідуальні кольори", + "HeaderLogo": "Логотип заголовка", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Вітаємо", + "OnlineOfflineGreetings": "Онлайн / Офлайн Вітання", + "WidgetPreviewIsDisplayedIn": "Попередній перегляд віджетів і наступні фрази наразі відображаються", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Змініть попередній перегляд у розділі Багатомовний, щоб налаштувати іншою мовою", + "ChangePreviewIn": "Змінити попередній перегляд у", + "MultilanguageSection": "Багатомовний розділ", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "налаштувати іншою мовою", + "ViewServedRequestsMap": "Переглянути на карті", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Налаштуйте досвід", + "WidgetSetUp": "Віджет налаштовано", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Середній час відповіді розраховується за останні чотири години розмов", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Якщо у вас не було розмов протягом останніх чотирьох годин, ми повідомимо користувачів, що ви відповідаєте", + "AverageReplyTimeAvailable": "Середній доступний час відповіді", + "AverageReplyTimeNotAvailable": "Середній час відповіді недоступний", + "ReplyTimePlaceholder": "Заповнювач часу відповіді", + "LearnAboutAdvancedWidgetConfiguration": "Дізнайтеся про розширене налаштування віджетів", + "AddChatToYourWebsite": "Додайте чат на свій веб-сайт", + "ChooseHowYouLikeToGetSetUp": "Виберіть спосіб налаштування", + "WithJavascriptCode": "З кодом javascript", + "WithGoogleTagManager": "За допомогою Менеджера тегів Google", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google tag Manager – це найпростіший спосіб встановити віджет", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "але зверніть увагу, що AdBlocker може блокувати Google tag Manager, а також Google Analytics, тому використовуйте його обережно", + "StartByCopyingTheFollowingScript": "Почніть з копіювання наступного сценарію", + "OnceYouHaveCompletedYourChanges": "Після внесення змін відкрийте свій веб-сайт", + "YourWidgetShouldAppearInTheBottomRightCorner": "Ваш віджет має з’явитися в нижньому правому куті", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "дотримуйтесь цих інструкцій", + "OpenYourWebsite": "Відкрийте свій веб-сайт", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Перш ніж почати чат, запитайте у відвідувача його ім’я та електронну адресу, увімкнувши форму попереднього чату. Щоб отримати додаткову інформацію, увімкніть спеціальні поля", + "MakeDefault": "Зробити постійним ", + "CurrentlyDisplayedInThePreview": "Наразі відображається в попередньому перегляді", + "CurrentlySelected": "Наразі вибрано", + "Preview": "Попередній перегляд", + "SelectAPreview": "Виберіть попередній перегляд", + "NoDefaultLanguageIsSetUp": "Постійна мова не налаштована", + "NoDefaultLanguage": { + "Warning": "Увага!", + "NoLanguagesAreSetUp": "Мови не налаштовано", + "NoDefaultLanguageIsSetUp": "Постійна мова не налаштована", + "GoToMultilanguagePage": "Перейдіть до багатомовної сторінки", + "SetYourDefaultLanguageInTheMultilanguageSection": "Установіть постійну мову у розділі Багатомовна", + "GoToMultilanguageSection": "Перейдіть до розділу Багатомовна", + "toAddLanguagesToYourProject": "щоб додати мови до свого проекту", + "Cancel": "Скасувати" + }, + "ViewChatbot": "Переглянути чат-бота", + "ViewChatbots": "Перегляд чат-ботів", + "AddYourFirstChatbot": "Додайте свого першого чат-бота", + "AddChatbot": "Додайте чат-бота", + "Hide": "Сховати", + "OperatingHoursDisabled": "Робочі години вимкнено", + "OperatingHoursEnabled": "Робочі години ввімкнено", + "AdjustOperatingHours": "Відрегулюйте години роботи", + "TotalLeadsAcquired": "Загальна кількість залучених потенційних клієнтів", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Перейти до списку контактів", + "Last30DaysMessages": "Повідомлення за останні 30 днів", + "Last30DaysConversations": "Розмови за останні 30 днів", + "Last7DaysConversations": "Розмови за останні 7 днів", + "Last30DaysVisitors": "Унікальні відвідувачі за останні 30 днів", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Події за останні 30 днів", + "Last30DaysConversationsHandledByBots": "Розмови за останні 30 днів обробляються ботами", + "Last30DaysConversationsHandledByBotsPercentage": "Відсоток розмов за останні 30 днів, оброблених ботами", + "FilterReportInAnalytics": "Фільтрувати звіт в аналітиці", + "VisitorsOnYourPageInTheLast7Days": "Унікальні відвідувачі на вашій сторінці за останні 7 днів", + "TakeAShortcut": "Скористайтеся ярликом", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Перейдіть безпосередньо до найпопулярніших налаштувань на інформаційній панелі", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Залучайте та утримуйте більше клієнтів за допомогою програм та інтеграцій", + "EngageMoreCustomersWithAppsAndIntegrations": "Залучайте більше клієнтів за допомогою програм та інтеграцій", + "ReadManageAssignAndReplyToCustomerConversations": "Читайте розмови клієнтів, керуйте ними, призначайте та відповідайте на них", + "Integrations": "Інтеграції", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Переглянути товаришів по команді", + "AddNewTeammate": "Додати нового товариша по команді", + "InviteYourFirstTeammate": "Запросіть свого першого товариша по команді", + "Enabled": "Увімкнено", + "Disabled": "Вимкнено", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "Маршрутизація за замовчуванням вимкнена, оскільки існує принаймні один інший відділ, а його статус встановлено на «Видимий».", + "TheDefaulDeptIsDisabledBecause_2": "Відділ за замовчуванням вимкнено, оскільки існує принаймні один інший відділ, а його статус встановлено на «Видимий».", + "TheDefaulDeptIsEnabledBecause": "Маршрутизація за замовчуванням увімкнена, оскільки жоден інший відділ не «видимий»", + "TheDefaulDeptIsEnabledBecause_2": "Відділ за замовчуванням та його правила маршрутизації ввімкнені, оскільки жоден інший відділ не «видимий»", + "WidgetDefaultLanguage": "Мова віджета за замовчуванням", + "WidgetStyle": "Стиль віджета", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Цей крок майстра проведе вас через основні налаштування. Ви можете будь-коли змінити стиль віджета, мову за замовчуванням тощо за допомогою налаштувань віджета", + "DeptQuickTips_1": "Відділи – це різні бізнес-підрозділи у вашій організації.", + "DeptQuickTips_2": "Кожен відділ може мати своїх агентів, чат-бота і правила маршрутизації; це дозволяє налаштувати процес підтримки незалежно від інших ваших відділів.", + "DeptQuickTips_3": "Плстійний відділ створюється відразу після створення проекту.", + "DeptQuickTips_4": "Цей відділ не можна видалити, але його завжди можна змінити.", + "DeptQuickTips_5": "Відділ за замовчуванням буде автоматично вимкнено, якщо є принаймні один інший відділ, для якого встановлено статус видимості", + "DeptQuickTips_6": "Якщо існує лише постійний відділ або якщо є інші відділи, але зі статусом видимості встановлено значення «Не видно», запити відвідувачів будуть маршрутизуватися відповідно до правил постійного відділу", + "DeptQuickTips_7": "Якщо існує більше одного відділу, але лише один має статус видимості, встановлений на «Видимий», запити відвідувачів будуть неявно маршрутизуватися відповідно до правил цього відділу (все ще можна направляти запити через API до відділів «Не видно»)", + "DeptQuickTips_8": "Якщо принаймні два відділи мають статус видимості «Видимий», відвідувачі зможуть вибрати, до якого відділу направляти запити за допомогою відповідного меню вибору віджетів.", + "Edit": "Edit", + "IsSetToVisible": "встановлено на видимий", + "IsSetToNotVisible": "встановлено на невидимий", + "LatestUpdates": "Останні оновлення", + "ReadMoreOnOurBlog": "Детальніше читайте в нашому блозі", + "WhatsNew": "Що нового", + "ReadLatestUpdatesOnOurBlog": "Читайте останні оновлення в нашому блозі", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Ви збираєтеся приєднатися до цього чату, якому вже призначено", + "SmartAssign": "Розумне призначення", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Ти впевнений?", + "YouHaveUnsavedChanges": "У вас є незбережені зміни. Натисніть OK і збережіть ці зміни або Скасувати, щоб повернутися назад і втратити ці зміни.", + "Cancel": "Скасувати", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Ви впевнені, що хочете піти з цієї сторінки без збереження?" + }, + "GroupName": "Назва групи", + "Suggested": "запропонував", + "GroupWithThisNameAlreadyExists": "Група з такою назвою вже існує", + "EnterTheGroupName": "Введіть назву групи (зазвичай таке ж, як назва відділу)", + "TheNewGroupCreatedCanAlso": "Створену групу також можна призначити до будь-якого іншого відділу", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Розмови за останні 30 днів", + "TotalConversations": "Всього розмов", + "FilterConversations": "Відфільтруйте бесіди", + "HereHowCreateABot": "Ось як налаштувати свого першого чат-бота", + "HereHowConnectYourDialogflowAgents": "Ось як підключити ваш агент Dialogflow", + "ConnectToYourDialogflowAgent": "Під'єднатися до поточного діалогу свого агента ", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Дотримуйтесь цього посібника, щоб дізнатися, як створити цей файл", + "DoYouWantToSendImagesVideosButtonsAndMore": "Ви хочете надіслати зображення, відео, кнопки тощо?", + "FollowTheMicrolanguageGuide": "Дотримуйтесь посібника з мікромови", + "Handoff": "Руки геть", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Бажаєте передати людину-агенту під час розмови з чат-ботом?", + "SimplyReplyAgentOnTheLastResponseLine": "Просто дайте відповідь «\\agent» в останньому рядку відповіді", + "HereHowToHandoffToTheHumanAgent": "Ось як передати до агента-людини", + "MessageChannel": "канал", + "AdvancedSearch": "Розширений пошук", + "Refresh": "Оновити", + "AllConversationsaveBeenArchived": "Усі бесіди заархівовано", + "AddUser": "Додати користувача", + "SelectRequester": "Виберіть запитувача", + "AddRequester": "Додати запитувача", + "SelectAssignee": "Виберіть правонаступника", + "GoToTheRequestDetails": "Перейдіть до деталей запиту", + "CreateNewRequester": "Створити новий запитувач", + "ConversationsFound": "Розмови знайдено", + "CreateTicketOnJira": "Створіть квиток на Jira", + "TicketType": "Тип квитка", + "SelectTicketType": "Виберіть тип квитка", + "CreateJiraTicket": "Створити квиток", + "NameIsRequired": "Укажіть ім’я", + "NewRequesterCreatedSuccessfully": "Новий запитувач створено успішно", + "ViewRequesterDetails": "Переглянути деталі запитувача", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Лише товариші по команді з роллю власника можуть керувати планом облікового запису", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Докладніше про ролі за замовчуванням", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Дізнайтеся, як створити групу", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Активуйте ботів для нових розмов", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Активувати бота", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Виберіть відділ", + "Ignore": "Ігнорувати", + "ActivateFor": "Активувати для", + "ActivateForBot": "Активувати бота для", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "Жодні відділи не пов’язані з цим ботом", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Введіть URL-адресу вебхука", + "IntentName": "Назва наміру", + "EnterIntentName": "Введіть назву наміру", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Розширений стиль чат-бота: кнопки", + "StylingYourChatbotReplies": "Стилізацію відповідей чат-бота", + "WebhookmentUrlMustBeAHttpsUrl": "URL-адреса вебхука має бути URL-адресою https або http", + "WebhookmentUrlMustBeAValidUrl": "URL-адреса вебхука має бути дійсною URL-адресою", + "EnableWebhookCallForThisIntent": "Увімкнути виклик веб-хуку для цього наміру", + "HideShowColumns": "Налаштувати таблицю: приховати/показати стовпці", + "AnswerWithTheIntentNameAlreadyExists": "Відповідь з назвою наміру {{ intent_name }} вже існує", + "HowToGenerateDialogflowGoogleCredentialsFile": "Як створити файл облікових даних Dialogflow Google", + "MicrolanguageGuide": "Мікромовний довідник", + "HowHandlingImagesVideosButtonsAndMore": "Як працювати з зображеннями, відео, кнопками тощо", + "TheRequestWillBeReassignedToTheAgent": "Розмову буде перепризначено агенту", + "Type": "Тип", + "ThisChatHasBeenAbandonedBy": "Цей чат залишено", + "theLastOneWhoLeft": "останній, хто пішов", + "AdjustSmartAssignment": "Налаштуйте Smart Assign", + "ChatReassignmentIsEnabled": "Перепризначення чату ввімкнено", + "ChatReassignmentIsDisabled": "Перепризначення чату вимкнено", + "ReassignmentIsEnabled": "Перепризначення ввімкнено", + "ReassignmentIsDisabled": "Перепризначення вимкнено", + "ChatLimitEnabled": "Обмеження чату ввімкнено", + "ChatLimitDisabled": "Обмеження чату вимкнено", + "AutomaticUnavailableeStatusEnabled": "Автоматичне недоступне ввімкнено", + "AutomaticUnavailableStatusDisabled": "Автоматичне недоступне вимкнено", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Користувачі з роллю агента не можуть керувати розширеними параметрами проекту", + "ThisFeatureIsAvailableWithTheProPlan": "Ця функція доступна з планом Pro або Enterprise", + "From": "Від", + "To": "До", + "TheAnswerWillBeDeleted": "Намір {{ надмірне ім'я }} буде видалено", + "NumberOfReplies": "Кількість відповідей", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Вашу фотографію профілю було успішно завантажено!", + "RemovePhoto": "Видалити зображення", + "OrSelectAnExistingOneWithNoAssociatedBot": "або виберіть існуючий, без пов’язаного бота", + "BotHasBeenAssociatedWithDepartment": "Бот {{ім'я бота }} пов'язано з відділом {{ ім'я відділення}}", + "decodedJWT": "Довірена інформація", + "ConfigureYourFirstChatbot": "Налаштуйте свого першого чат-бота", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Ось як оформити свої відповіді", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Ось як надсилати зображення, відео та багато іншого", + "YourAnswerText": "Текст вашої відповіді", + "Images": "Зображення", + "ResolutionBotImagesVideosButtonsAndMore": "Бот роздільної здатності: зображення, відео, кнопки тощо", + "HandoffToHumanAgents": "Передача людським агентам", + "RenderAbutton": "Відтворити кнопку", + "SettingUpAutomaticAssignment": "Налаштування автоматичного призначення", + "..................": "...................", + "Map": "карта", + "EventDetails": "Деталі події", + "PeriodStart": "Початок періоду", + "PeriodEnd": "Кінець періоду", + "Amount": "Сума", + "EndDate": " Кінцева дата", + "Seats": "Місця", + "UnitAmount": "Сума одиниці", + "AnErrorOccurringDuringThePayment": "Під час оплати сталася помилка", + "WidgetAPITestPage": "Тестова сторінка API віджетів", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Використовуйте сторінку тестування віджетів, щоб перевірити API та властивості віджетів", + "WidgetTest": "Відкрийте тестову сторінку", + "AllAgents": "Всі агенти", + "CustomizeThePreChatForm": "Налаштуйте форму попереднього чату", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Налаштуйте інформацію, яку ви запитуєте від клієнтів у формі попереднього чату, видаляючи або додаючи поля", + "InvalidJSON": "Недійсний JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Електронна пошта недоступна", + "Project": "Проект", + "YourProjects": "Ваші проекти", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "На жаль, під час завантаження зображення сталася така помилка:", + "SorryFileTypeNotSupported": "На жаль, тип файлу не підтримується", + "PreChatFormData": "Форма попереднього чату", + "HereSomeExamples": "Ось кілька прикладів", + "SentBy": "надіслано", + "ResolutionBotLanguage": "Мова", + "Priority": "Пріоритет", + "urgent": "Терміново", + "high": "Високий", + "medium": "Середній", + "low": "Низька", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "Пріоритет розмови успішно оновлено", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Під час оновлення пріоритету бесіди сталася помилка", + "Join": "Приєднуйтесь", + "You_are_successfully_added_to_the_chat": "Ви успішно додані до чату", + "ByPressingOkTheConversationWillBeAssignedToYourself": "Натиснувши «Ок», розмова буде призначена вам", + "AutoRating": "Авто рейтинг", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "Після закінчення бесіди автоматично пропонується форма із запитом оцінити якість розмови", + "ActionNotAllowed": "Дія не дозволена", + "MoreInfo": "Більше інформації", + "ProPlanTrial": "Професійний план (пробна версія)", + "PaydPlanName": "{{Проект профілю }} План", + "assignedRequest": "Призначена розмова", + "assignedEmailMessage": "Призначене повідомлення електронної пошти", + "pooledRequest": "Об’єднана бесіда", + "pooledEmailMessage": "Об’єднане повідомлення електронної пошти", + "newMessage": "Нове повідомлення", + "ticket": "Квиток", + "sendTranscript": "Надіслати стенограму чату", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Скинути налаштування за замовчуванням", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Відправити", + "Send": "Надіслати", + "AuthenticationFailed": "Помилка автентифікації, не вдалося надіслати тестовий електронний лист", + "AnErrorHasOccurred": "Сталася помилка", + "EmailTemplateUpdatedSuccessfully": "Шаблон електронної пошти успішно оновлено", + "PinThisProjectInTheChatWindow": "Закріпіть цей проект у вікні чату, щоб легко відстежувати розмови проекту та змінювати свій статус", + "SelectAnotherProject": "Виберіть інший проект", + "DashboardLanguage": "Мова інформаційної панелі", + "AutomaticDashboardLanguage": "Автоматично (мова браузера)", + "PreferredDashboardLanguage": "Виберіть потрібну мову", + "PleaseSelectALanguage": "Виберіть мову", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Необхідно вибрати проект, щоб керувати тим, чи отримувати електронні листи з повідомленнями, коли вам призначено розмову або коли є нова непризначена бесіда", + "TheDashboardIsTranslatedInto": "Панель приладів переведена на {{ім'я мови}}. Щоб змінити мову, натисніть на прапорці", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "Налаштування буде застосовано після оновлення інформаційної панелі.", + "RefreshNow": "Оновіть зараз", + "ServedByHumans": "Обслуговується людьми", + "ServedByBots": "Обслуговується ботами", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Середній час відповіді", + "AverageLengthOfConversation": "Середня тривалість розмови", + "New Conversation": "Нова розмова", + "Authentication Triggers": "Тригери аутентифікації", + "DailyAverage": "Середній день", + "Apps": "Програми", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Змініть свій статус на доступний", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Змініть свій статус на недоступний", + "UnassignYouFromTheConversation": "Скасувати призначення вас з бесіди", + "TicketId": "Ідентифікатор квитка", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Переконайтеся, що ваш веб-сервіс відповідає всім вимогам веб-хуку, характерним для версії API, увімкненої в цьому агенті.", + "LearnMoreAboutWebhookRequirements": "Дізнайтеся більше про вимоги до вебхуку", + "YouAreCurrentlySetToUnavailable": "Наразі ви налаштовано на «Недоступний», і ви не отримуєте нових розмов", + "Shortcuts": "Ярлики", + "AddLanguages": "Додайте мови", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "Мова {{ ім'я мови}} буде видалена з вашого проекту", + "HowWebhooksWorks": "Як працюють веб-хуки", + "WebhooksQuickTipsIntroduction": "Веб-хуки — це потужний ресурс, який можна використовувати для автоматизації випадків використання та підвищення продуктивності.", + "LearnHowToConnectDialogflowAgents": "Дізнайтеся, як підключити агенти Dialogflow", + "TheDashboardIsTranslatedIntoEnglish": "Приладова панель перекладена англійською. Щоб змінити мову, натисніть на прапорець", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "На жаль, ця мова ще недоступна, інформаційна панель буде перекладена англійською", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "На жаль, ця мова ще недоступна, панель інструментів перекладена англійською", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Лише товариш по команді з роллю Власника може видалити проект", + "NotAssigned_M": "Не призначено", + "NotAssigned_F": "Не призначено", + "Assigned_M": "Призначений", + "Assigned_F": "Призначений", + "ViewTheConversationsHistory": "Переглянути історію розмов", + "SelectATagOrCreateANewOne": "Виберіть тег або створіть новий", + "CreateNewTag": "Створіть новий тег", + "TypeNewTagHere": "Введіть тут новий тег", + "userFullname": "Повне ім'я", + "userEmail": "Електронна пошта", + "userPhone": "Телефон", + "acceptedTermsPrivacy": "Прийміть умови та конфіденційність ", + "termsPrivacyLabel": "Дотримання умов та конфіденційності", + "firstMessage": "Перше повідомлення", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "Спеціальна форма попереднього чату порожня та буде вимкнена", + "EnableDisableCustomPreChatForm": "Увімкнути спеціальні поля", + "SelectFields": "Виберіть поля", + "PreChatFormTitle": "Назва форми попереднього чату", + "PreChatForm": "Форма попереднього чату", + "Mandatory": "Обов'язковий", + "EnableDisablePreChatForm": "Увімкнути форму попереднього чату", + "WelcomeToTheNewMenu": "Ласкаво просимо до нового меню", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Тепер у вас є більше місця для використання чату, ботів і програм. Насолоджуйтесь!", + "PreviewNotAvailable": "Попередній перегляд недоступний", + "TextareaRows": "Текстові рядки", + "ChangeCard": "Змінити картку", + "ExpirationDate": "Термін придатності", + "CardNumber": "Номер картки", + "CardChangedSuccessfully": "Картку успішно змінено", + "PaymentInformation": "Інформація про оплату", + "TagNameIsRequired": "Укажіть назву тегу", + "Logout": "Вийти", + "NoAnswersMatchedYourSearch": "Жодна відповідь не відповідає вашому пошуку", + "WebhookDisabledForThisIntent": "Веб хук вимкнено для цього наміру", + "WebhookEnabledForThisIntent": "Вебхук увімкнено для цього наміру", + "BotTest": "Тест бота", + "BotLanguage": "Мова бота", + "AddIntent": "Додайте намір", + "ChooseAtemplate": "Виберіть шаблон", + "PrebuiltResolutionBots": "Попередньо вбудовані боти роздільної здатності", + "TheseArePreBuiltCustomizableResolutionbot": "Це попередньо створені боти з можливістю налаштування роздільної здатності", + "Create": "Створюйте", + "EditIntent": "Редагувати намір", + "DeleteIntent": "Видалити намір", + "UpdateIntent": "Оновити наміри", + "AssignedToYou": "Призначений вам", + "ConversationType": "Тип розмови", + "SelectConversationType": "Виберіть тип розмови", + "PlanExpirationDate": "Термін дії плану", + "PlanStartDate": "Дата початку планування", + "EditProfile": "Редагувати профіль", + "HowEmailTicketingWorks": "Як працює електронна доставка квитків", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Відкрити знову", + "MostRecentComment": "Останній коментар", + "ContactConversations": "Контактні розмови", + "ClickHereForMoreAdvancedSearches": "Клацніть тут для більш розширеного пошуку (наприклад, ідентифікатори квитків, теги тощо) та для перегляду всіх запитів (ця сторінка відображає до 100 розмов у режимі реального часу)", + "ExporTranscriptToCSV": "Експортувати розшифровку до CSV", + "ViewAll": "Подивитись все", + "ProOnly": "Тільки професіонали", + "EnterpriseOnly": "Тільки підприємство", + "WidgetFooterBranding": "Брендинг нижнього колонтитула віджетів", + "UpgradePlanToGetTheFeature": "Оновіть план, щоб отримати цю функцію", + "ToCustomizeTheWidgetFooterWithYourBrand": "Щоб налаштувати нижній колонтитул віджета з вашим брендом, змініть URL-адресу зображення на атрибут src, а URL-адресу — на атрибут href (останній є адресою, на яку буде переспрямовано кінцевого користувача, коли він натисне логотип). Якщо ви не хочете, щоб у нижньому колонтитулі з’являлося слово «Powered by», видаліть цей рядок із texarea.", + "CustomLauncherButton": "Спеціальна кнопка запуску", + "LauncherButtonURL": "URL-адреса кнопки запуску", + "EnterTheURLOfTheLauncherButtonImage": "Введіть URL-адресу зображення кнопки запуску", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Налаштуйте кнопку запуску віджета своїм логотипом. Формат зображення логотипу може бути у форматі PNG, JPG або SVG. Найкраще працюють зображення (60x60 пікселів) із прозорим фоном", + "ConnectYourRASAServer": "Підключіть свій сервер RASA", + "ReadMoreOnOurCHANGELOGPage": "Детальніше читайте на нашій сторінці ЗМІН", + "IntegratingRasaWithTiledesk": "Інтеграція Rasa з Tiledesk пропонує багато переваг, перш за все, можливість перевести поточні розмови RASA на людей.", + "HereHowIntegratingRasaWithTiledesk": "Ось як інтегрувати Rasa з Tiledesk", + "CreateNewApp": "Створіть новий додаток", + "LearnMore": "Вивчайте більше", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "встановити", + "Manage": "Керувати", + "Uninstall": "Видалити", + "Start": "Почати", + "RemoveCondition": "Видалити умову", + "AddCondition": "Додайте умову", + "RemoveAction": "Видалити дію", + "AddAction": "Додати дію", + "_Location": "Розташування (натисніть на значок розташування, щоб переглянути його на карті)", + "Location": "Місцеперебування", + "SmartAssignment": "Розумне призначення", + "TicketingSystem": "Квиткова система", + "ActivityLog": "Журнал активності", + "EmailTicketing": "Квитки електронною поштою", + "Triggers": "Тригери", + "CustomizationOfEmailNotificationTemplates": "Налаштування шаблонів електронних сповіщень", + "SmtpSettings": "Налаштування SMTP", + "AvailableAddOnsVoiceInteraction": "Доступні доповнення: Голосова взаємодія", + "EmailAndLiveChatSupport": "Підтримка електронною поштою та чатом", + "TheAppWillBeDeleted": "Додаток буде видалено", + "TheAppHasBeenDeleted": "Додаток видалено", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "Під час видалення програми сталася помилка", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Монтаж ", + "UploadYourLogo": "Завантажте свій логотип", + "LearnHowBuildCustomApp": "Дізнайтеся, як створити спеціальний додаток", + "NewApp": "Новий додаток", + "EditApp": "Редагувати додаток", + "NoAppLogo": "Значок програми немає", + "TheAppIconIsRequired": "Потрібен значок програми", + "EnterTheURLOfTheAppIcon": "Введіть URL-адресу піктограми програми", + "AppName": "Назва програми", + "ConfigurationURL": "URL-адреса конфігурації (необов’язково)", + "UsedToCreateCustomConfigurationPageForYourApp": "Використовується для створення спеціальної сторінки конфігурації для вашої програми. Фактично ваша програма може містити сторінку для виконання розширених налаштувань, наприклад: \"https://myapp-for-tiledesk/configuration\". Щоб отримати доступ до сторінки конфігурації, натисніть кнопку «Налаштувати» після встановлення програми", + "ConfigurationURL_PH": "URL конфігурації", + "TheEndpointURLMustBeValidHTTPSURL": "URL-адреса кінцевої точки має бути дійсною URL-адресою HTTPS", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "Цей атрибут визначає URL-адресу сторінки, яку потрібно вставити в програму через iframe", + "AppRenderURL": "URL-адреса візуалізації програми", + "ShortDescription": "Короткий опис", + "LearnMoreURL": "Докладніше URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "ти: ", + "LABEL_MSG_PUSH_START_CHAT": "Розмови ще немає", + "LABEL_MSG_START_CHAT": "Почніть спілкуватися", + "LABEL_AVAILABLE": "доступний", + "LABEL_NOT_AVAILABLE": "недоступний", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Тут досі немає повідомлення...", + "LABEL_TODAY": "сьогодні", + "LABEL_TOMORROW": "вчора", + "LABEL_LAST_ACCESS": "останній доступ", + "LABEL_TO": "на", + "ARRAY_DAYS": [ + "понеділок", + "вівторок", + "середа", + "четвер", + "п'ятниця", + "субота", + "неділя" + ], + "LABEL_SEND": "Надіслати", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Розмова з ідентифікатором", + "LABEL_CREATED_THE": "група створена на", + "LABEL_INFO_ATTRIBUTE": "Атрибути", + "LABEL_INFO_ADVANCED": "Розширений", + "LABEL_CLIENT": "Клієнт ", + "LABEL_SOURCEPAGE": "Джерело ", + "LABEL_DEPARTMENT_ID": "Ідентифікатор відділу ", + "LABEL_DEPARTMENT_NAME": "відділ ", + "requester_id": "Ідентифікатор запитувача", + "projectId": "Ідентифікатор проекту ", + "LABEL_NAME": "Ім'я користувача ", + "LABEL_EMAIL": "Електронна пошта ", + "LABEL_MEMBERS": "Учасники", + "LABEL_INFO_MESSAGE": "Інформаційне повідомлення", + "LABEL_READ_BY": "Читає", + "LABEL_STATUS_MESSAGE": "держава", + "LABEL_SENT_THE": "відправлено далі", + "LABEL_SENT_BY": "від", + "LABEL_GUEST": "Гість", + "LABEL_CREATE_TICKET": "Створіть квиток", + "LABEL_SEND_BY_EMAIL": "Надіслати електронною поштою", + "LABEL_VIDEO_CHAT": "Відеодзвінок", + "LABEL_LEAVE_GROUP": "Вийти з групи", + "LABEL_CLOSE_GROUP": "Закрити", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Увага!", + "CLOSE_ALERT_CONFIRM_LABEL": "добре", + "CLOSE_ALERT_CANCEL_LABEL": "СКАСУВАТИ", + "LEAVE_ALERT_MSG": "Вийти з групи?", + "CLOSE_ALERT_MSG": "Закрити бесіду?", + "VIDEOCHAT_ALERT_MSG": "Послуга недоступна", + "CLOSING_CONVERSATION_SPINNER_MSG": "Будь ласка, зачекайте.
Ми закриваємо розмову", + "CONVERSATION_CLOSED_ALERT_MSG": "Розмову було успішно закрито.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Неможливо закрити бесіду", + "LEAVING_GROUP_SPINNER_MSG": "Будь ласка, зачекайте.
Ви залишаєте групу", + "CONVERSATION_LEFT_ALERT_MSG": "Групу успішно покинули.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Групу не можна було покинути", + "GREETING": "Привіт, {{ значення}}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Розмови в архіві немає", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "ти", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "були додані до ", + "INFO_SUPPORT_USER_ADDED_VERB": "приєднався", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "чат", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ предмет }} {{ дієслово} {{ доповнення}}", + "INFO_SUPPORT_CHAT_REOPENED": "Чат знову відкрився", + "INFO_SUPPORT_CHAT_CLOSED": "Чат закритий", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Вам призначено новий запит на підтримку", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Профіль", + "LABEL_CLOSE": "зачинено", + "LABEL_DISCONNECT": "Від’єднати", + "LABEL_NEW_CHAT": "Новий чат", + "LABEL_FORGOT_PASSWORD": "Ви забули свій пароль?", + "LABEL_SIGNIN": "Увійти", + "LABEL_SIGNIN_TO": "Увійдіть до", + "LABEL_SIGNIN_ERROR": "Помилка входу", + "LABEL_PASSWORD": "Пароль", + "LABEL_ERROR_EMAIL": "Введіть дійсну адресу електронної пошти.", + "LABEL_ERROR_PASSWORD": "Пароль має містити не менше 6 символів.", + "LABEL_LOGIN": "Увійти", + "LABEL_LOGOUT": "Вийти", + "LABEL_WELCOME_TO": "Ласкаво просимо до", + "LABEL_SIGNUP": "зареєструватися", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Вже є аккаунт?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Ще не маєте облікового запису?", + "LABEL_FORGOT_YOUR_PASSWORD": "Забули свій пароль?", + "LABEL_CLICK_HERE": "Натисніть тут", + "LABEL_REGISTRATION": "Реєстрація", + "LABEL_PLACEHOLDER_EMAIL": "Ваша електронна адреса", + "LABEL_PLACEHOLDER_PASSWORD": "Ваш пароль", + "LABEL_PLACEHOLDER_NAME": "Твоє ім'я", + "LABEL_PLACEHOLDER_LAST_NAME": "Ваше прізвище", + "LABEL_LAST_NAME": "Прізвище", + "LABEL_FIELD_NOT_EMPTY": "Поле не може бути порожнім.", + "LABEL_NEW_PASSWORD": "Згенеруйте новий пароль", + "LABEL_CLOSED": "зачинено", + "LABEL_INFO": "Інформація", + "ALERT_NOTIFICATION": "Попередження: надсилання сповіщень вимкнено, змінює налаштування браузера, щоб дозволити надсилання сповіщень.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Зовнішній ідентифікатор", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Деталі запиту", + "LABEL_ENTER_MSG": "Введіть повідомлення або натисніть / для стандартних відповідей", + "LABEL_ENTER_MSG_SHORT": "Введіть повідомлення", + "LABEL_ENTER_MSG_SHORTER": "Введіть...", + "LABEL_MSG_LOGIN_TILEDESK": "Перейдіть до входу, щоб почати спілкуватися", + "LABEL_ARCHIVED": "Заархівовано", + "LABEL_INFO_CONVERSATION": "Інформаційна розмова", + "LABEL_INFO_USER": "Інформація користувача", + "LABEL_IS_WRITING": "введення тексту", + "LABEL_VERSION": "версія", + "LABEL_CONTACTS": "Контакти", + "LABEL_PLACEHOLDER": "введіть своє повідомлення..", + "LABEL_START_NW_CONV": "Нова розмова", + "LABEL_FIRST_MSG": "Коротко опишіть вашу проблему, з вами зв’яжеться агент.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Усі оператори на даний момент офлайн. Ви все одно можете описати свою проблему. Його буде призначено команді підтримки, яка відповість вам якомога швидше.", + "LABEL_SELECT_TOPIC": "Виберіть тему", + "LABEL_COMPLETE_FORM": "Заповніть форму, щоб почати розмову з наступним доступним агентом.", + "LABEL_FIELD_NAME": "Ім'я", + "LABEL_ERROR_FIELD_NAME": "Обов’язкове поле (мінімум 5 символів).", + "LABEL_FIELD_EMAIL": "Електронна пошта", + "LABEL_ERROR_FIELD_EMAIL": "Введіть дійсну адресу електронної пошти.", + "LABEL_WRITING": "пише...", + "AGENT_NOT_AVAILABLE": " Офлайн", + "AGENT_AVAILABLE": " Онлайн", + "GUEST_LABEL": "Гість", + "ALL_AGENTS_OFFLINE_LABEL": "На даний момент всі оператори офлайн", + "LABEL_LOADING": "Завантаження...", + "CALLOUT_TITLE_PLACEHOLDER": "Потрібна допомога?", + "CALLOUT_MSG_PLACEHOLDER": "Натисніть тут і почніть спілкуватися з нами!", + "CUSTOMER_SATISFACTION": "Задоволеності клієнтів", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "ваша думка про наше обслуговування клієнтів", + "DOWNLOAD_TRANSCRIPT": "Завантажити стенограму", + "BACK": "Назад", + "YOUR_RATING": "ваш рейтинг", + "WRITE_YOUR_OPINION": "Напишіть свою думку ... (необов'язково)", + "SUBMIT": "Подати", + "THANK_YOU_FOR_YOUR_EVALUATION": "Дякуємо за оцінку", + "YOUR_RATING_HAS_BEEN_RECEIVED": "вашу оцінку отримано", + "ALERT_LEAVE_CHAT": "Ви хочете вийти з чату?", + "YES": "Так", + "NO": "Немає", + "BUTTON_CLOSE_TO_ICON": "Мінімізуйте чат", + "BUTTON_EDIT_PROFILE": "Оновити профіль", + "RATE_CHAT": "Оцініть чат", + "WELLCOME_TITLE": "Привіт, ласкаво просимо до Tiledesk 👋", + "WELLCOME_MSG": "Як ми можемо допомогти?", + "WELLCOME": "Ласкаво просимо", + "OPTIONS": "варіанти", + "SOUND_OFF": "звук вимкнено", + "SOUND_ON": "звук увімкнено", + "LOGOUT": "вийти", + "CLOSE": "закрити", + "PREV_CONVERSATIONS": "Ваші розмови", + "YOU": "ти", + "SHOW_ALL_CONV": "Покажи все", + "START_A_CONVERSATION": "Почніть розмову", + "NO_CONVERSATION": "Без розмови", + "SEE_PREVIOUS": "див. попереднє", + "WAITING_TIME_FOUND": "Команда зазвичай відповідає $ час відповіді", + "WAITING_TIME_NOT_FOUND": "Команда відповість якомога швидше", + "CLOSED": "ЗАЧИНЕНО", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Виберіть чат, щоб почати обмін повідомленнями", + "FromThisAreNew": "------------------", + "Preview": "Попередній перегляд", + "AddACaption": "Додайте підпис", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Ой! Під час скасування підписки на сповіщення сталася помилка", + "SIGNIN_ERROR_USER_NOT_FOUND": "Помилка автентифікації. Користувач не знайдений.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Помилка автентифікації. Неправильний пароль.", + "Email is required": "Електронна адреса обов’язкова.", + "Email must be a valid email": "Електронна адреса має бути дійсною.", + "Password is required": "Потрібен пароль.", + "Password must be at least 6 characters long": "Пароль має містити не менше 6 символів.", + "UPLOAD_FILE_ERROR": "Під час завантаження файлу сталася неочікувана помилка", + "DROP_IMAGE_HERE_TO_SEND_IT": "Перетягніть зображення сюди, щоб надіслати його", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Дозволено вставляти лише файли зображень і текст", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Не вдалося завантажити: формат не підтримується", + "SENT_AN_IMAGE": "надіслав зображення", + "SENT_AN_ATTACHMENT": "надіслав вкладений файл", + "NO_INFORMATION_AVAILABLE": "Інформація відсутня", + "CONTACT_ID": "Ідентифікатор контакту", + "USER_ID": "ідентифікатор користувача", + "CLOSE_TOAST": "Закрити", + "WAITING_FOR_NETWORK": "Очікування мережі", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Скасувати", + "AreYouSure": "Ти впевнений?", + "UnassignedConversations": "Непризначені бесіди", + "NewConversations": "Нові розмови", + "UPLOAD": "Завантажити", + "CANNED_RESPONSES": "Консервовані відповіді", + "NO_CANNED_RESPONSES": "Немає готових відповідей", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Немає готових відповідей", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Щоб створити їх, перейдіть до проекту (ви можете натиснути на назву проекту, доступну на правій бічній панелі) і під пунктом меню «Налаштування» на бічній панелі інформаційної панелі клацніть на «Консервовані відповіді», а потім на кнопку «Створити відповідь».", + "YES_CANNED_RESPONSES": "Перегляньте готові відповіді, натиснувши кнопку ⚡️ або ввівши / у текстовій області, ви також можете відфільтрувати список, ввівши після /", + "VIEW_ALL_CONVERSATIONS": "Переглянути всі розмови", + "CONVERSATIONS_IN_QUEUE": "розмови в черзі, виберіть одну", + "CONVERSATION_IN_QUEUE": "розмова в черзі, виберіть її", + "NO_CONVERSATION_IN_QUEUE": "немає розмови в черзі", + "PIN_A_PROJECT": "Закріпити проект", + "PINNED_PROJECT": "Закріплений проект", + "CHANGE_PINNED_PROJECT": "Змінити закріплений проект", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "змінити на доступний/недоступний", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Змініть свій статус на доступний", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Змініть свій статус на недоступний", + "ALL_CONVS_SERVED": "Чи всі розмови обслуговувалися? Хороша робота!", + "PaydPlanName": "{{ проект компанії}} План", + "PaydPlanNamePro": "Про план", + "PaydPlanNameEnterprise": "План підприємства", + "ProPlanTrial": "Професійний план (пробна версія)", + "FreePlan": "Безкоштовний план", + "SubscriptionPaymentProblem": "Проблема оплати передплати", + "ThePlanHasExpired": "Термін дії плану закінчився", + "owner": "Власник", + "admin": "Адміністратор", + "agent": "Агент", + "Conversations": "Бесіди", + "Apps": "Програми", + "Analytics": "Аналітика", + "Activities": "Діяльність", + "History": "Історія", + "Settings": "Налаштування", + "ViewOption": "View options", + "Resolve": "Вирішити", + "Archive": "Архів", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Дія не дозволена", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "Ви більше не серед товаришів по команді, які керують цією розмовою", + "TicketSuccessfullyCreated": "Квиток успішно створено", + "Continue": "Продовжуйте", + "ViewArchivedConversations": "Архівні бесіди", + "ViewContactsList": "Список контактів", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Додати як стандартну відповідь", + "AddNewCannedResponse": "Додайте нову готову відповідь", + "TitleIsRequired": "Заголовок обов’язковий", + "MessageIsRequired": "Повідомлення обов’язкове", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Створити квиток", + "Requester": "Запитувач", + "ViewRequesterDetails": "Переглянути деталі запитувача", + "Priority": "Пріоритет", + "urgent": "Терміново", + "high": "Високий", + "medium": "Середній", + "low": "Низька", + "SelectRequester": "Виберіть запитувача", + "AddRequester": "Додати запитувача", + "Subject": "Тема", + "SelectAssignee": "Виберіть правонаступника", + "Message": "повідомлення", + "CreateNewRequester": "Створити новий запитувач", + "Name": "Ім'я", + "NameIsRequired": "Укажіть ім’я", + "EnterValidEmail": "Введіть дійсну адресу електронної пошти", + "Title": "Назва", + "Add": "Додати", + "AddCustomization": "Додайте персоналізацію", + "SelectACustomizationToAddToYourMessage": "Виберіть значення персоналізації, яке потрібно додати до повідомлення", + "recipient_name_desc": "Ім’я особи, якій відповідає агент, буде додано до повідомлення.", + "agent_name_desc": "Ім’я агента, який відповідає, буде додано до повідомлення.", + "First_name_of_recipient": "Ім'я одержувача", + "First_name_of_agent": "Ім'я агента", + "EnterCannedResponseTitle": "Введіть назву готової відповіді", + "WriteMsgToSendToYourVisitors": "Напишіть готове повідомлення-відповідь, щоб надіслати його відвідувачам", + "EditProfile": "Редагувати профіль", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "введіть своє повідомлення..", + "LABEL_START_NW_CONV": "Нова розмова", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Виберіть тему", + "LABEL_COMPLETE_FORM": "Заповніть форму, щоб почати розмову з наступним доступним агентом.", + "LABEL_FIELD_NAME": "Ім'я", + "LABEL_ERROR_FIELD_NAME": "Обов’язкове поле (мінімум 5 символів).", + "LABEL_FIELD_EMAIL": "Електронна пошта", + "LABEL_ERROR_FIELD_EMAIL": "Введіть дійсну адресу електронної пошти.", + "LABEL_ERROR_FIELD_REQUIRED": "Обов'язкове поле", + "LABEL_WRITING": "пише...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Офлайн", + "AGENT_AVAILABLE": " Онлайн", + "GUEST_LABEL": "Гість", + "ALL_AGENTS_OFFLINE_LABEL": "На даний момент всі оператори офлайн", + "LABEL_LOADING": "Завантаження...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Натисніть тут і почніть спілкуватися з нами!", + "CUSTOMER_SATISFACTION": "Задоволеності клієнтів", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Завантажити стенограму", + "BACK": "Назад", + "CONTINUE": "Continue", + "YOUR_RATING": "ваш рейтинг", + "WRITE_YOUR_OPINION": "Напишіть свою думку ... (необов'язково)", + "SUBMIT": "Подати", + "THANK_YOU_FOR_YOUR_EVALUATION": "Дякуємо за оцінку", + "YOUR_RATING_HAS_BEEN_RECEIVED": "вашу оцінку отримано", + "ALERT_LEAVE_CHAT": "Ви хочете вийти з чату?", + "YES": "Так", + "NO": "Ні", + "BUTTON_CLOSE_TO_ICON": "Мінімізуйте чат", + "BUTTON_EDIT_PROFILE": "Оновити профіль", + "RATE_CHAT": "Оцініть чат", + "WELLCOME_TITLE": "Привіт, ласкаво просимо до Tiledesk 👋", + "WELLCOME_MSG": "Як ми можемо допомогти?", + "OPTIONS": "варіанти", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Закрити", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Ваші розмови", + "YOU": "ти", + "SHOW_ALL_CONV": "показати все", + "START_A_CONVERSATION": "Почніть розмову", + "NO_CONVERSATION": "Без розмови", + "SEE_PREVIOUS": "див. попереднє", + "WAITING_TIME_FOUND": "Команда зазвичай відповідає час відповіді", + "WAITING_TIME_NOT_FOUND": "Команда відповість якомога швидше", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "ти", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Чат знову відкрився", + "INFO_SUPPORT_CHAT_CLOSED": "Чат закритий", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Повне ім'я", + "LABEL_PRECHAT_USER_EMAIL": "Електронна пошта", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "невірна адреса електронної пошти", + "LABEL_PRECHAT_USER_PHONE": "Телефон", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Потрібен телефон", + "LABEL_PRECHAT_FIRST_MESSAGE": "Ваше повідомлення для служби підтримки", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Перш ніж продовжити розмову, будь ласка, погодьтеся з нашими Умовами і Політикою конфіденційності", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "я згоден", + "PRECHAT_REQUIRED_ERROR": "Це поле є обов'язковим", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "надіслав вкладений файл", + "SENT_AN_IMAGE": "надіслав зображення", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Uzbek b/Uzbek new file mode 100644 index 000000000000..592594dbea21 --- /dev/null +++ b/Uzbek @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Boshqaruv paneli tilini o'zgartirish", + "ThisIsTheRealTimeConversationsMonitoringPanel": "Bu real vaqtda suhbatlar monitoringi paneli. Suhbatlaringizni boshqarish uchun foydalaning", + "chatTool": "chat vositasi", + "UsersAndGroups": "Jamoadoshlar va guruhlar", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "Ar-ge", + "RoutingAndDepts": "Marshrutlash va bo'limlar", + "RoutingAndDepartments": "Marshrutlash va bo'limlar", + "Routing": "Marshrutlash", + "DefaultDepartment": "Standart bo'lim", + "Default Department": "Standart bo'lim", + "Teammate": "jamoadoshi", + "Teammates": "jamoadoshlar", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Loyiha sozlamalari", + "Groups": "Guruhlar", + "Name": "Ism", + "Available": "mavjud", + "Unavailable": "mavjud emas", + "Visitors": "Mehmonlar", + "Requests": "Suhbatlar", + "Request": "Suhbat", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "Tarix", + "Settings": "Sozlamalar", + "ViewOption": "View options", + "Notification": "Bildirishnomalar", + "Departments": "Bo'limlar", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resurslar", + "Hours": "Ish vaqti", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "Ism", + "LastName": "Familiya", + "iAgree": "Men roziman", + "IAccept": "I accept", + "TermsAndConditions": "Foydalanish shartlari", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "va", + "SignUp": "Ro'yxatdan o'tish", + "AlreadyHaveAnAccount": "Hisobingiz bormi?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Hali hisobingiz yo'qmi?", + "Dont": "qilmang", + "HaveAnAccountYet": "hali hisobingiz bormi?", + "QuickTipsAssigned": "Belgilangan chatlar, ayniqsa, kattaroq jamoalar uchun ish yukini bir tekis taqsimlashga yordam beradi.", + "QuickTipsPooled_1": "Chatlar agentlarga avtomatik ravishda tayinlanmaydi, aksincha ular tayinlanmaganlardan qo'lda chat olishlari kerak bo'ladi.", + "QuickTipsPooled_2": "Birlashtirilgan chatlar agentlarga ko'proq avtonomiya beradi, bu ularga o'z tezligida ishlashga imkon beradi.", + "QuickTipsBot": "Avtomatik javob beradigan botni tanlang.", + "GroupsQuickTips1": "Yordam guruhlarini tashkil qilish uchun guruhlardan foydalaning.", + "GroupsQuickTips2": "Siz jamoadoshlaringizni mahorat asosida guruhlashingiz va jamoadoshlaringizni bo'limlaringizga tayinlashingiz mumkin.", + "ForgotYourPassword": "Parolni esdan chiqardingizmi", + "ClickHere": "bu yerni bosing", + "PswResetEmailSent": "Parolni tiklash xati yuborildi", + "YouWillReceiveAnEmail": "Parolni tiklash uchun havola bilan elektron pochta xabarini olasiz.", + "ToRequestAPswReseTEmail": "Parolni tiklash uchun elektron pochta xabarini so'rash uchun hisob qaydnomangiz elektron pochta manzilini kiriting", + "RequestNewPsw": "Yangi parol so'rang", + "BackToLogin": "Kirish sahifasiga qaytish", + "First Name is required.": "Ism talab qilinadi", + "Email is required.": "Elektron pochta kerak.", + "Email must be a valid email": "Elektron pochta haqiqiy elektron pochta bo'lishi kerak", + "Email is required. Email must be a valid email": "Elektron pochta kerak. Elektron pochta haqiqiy elektron pochta bo'lishi kerak", + "Password is required.": "Parol talab qilinadi", + "Password cannot be more than 25 characters long.": "Parol uzunligi 25 ta belgidan oshmasligi kerak", + "Password must be at least 6 characters long.": "Parol kamida 6 ta belgidan iborat bo'lishi kerak", + "Please accept Terms and Conditions and Privacy Policy": "Iltimos, Shartlar va Maxfiylik siyosatini qabul qiling", + "ConfirmPsw": "Parolni tasdiqlang", + "PswNotMatch": "Parol mos emas", + "ResetPsw": "Parolni tiklash", + "YourPswHasBeenChanged": "Sizning parolingiz o'zgartirildi", + "GoToLogin": "Login-ga o'ting", + "GoToYourProjects": "Loyihalaringizga o'ting", + "InvalidPswResetKey": "Parolni tiklash kaliti noto‘g‘ri", + "QuickTips": "Tezkor maslahatlar", + "Error": "Xato", + "Updated": "Yangilangan", + "TotalActive": "Jami faol", + "Active": "Faol", + "Served": "Tayinlangan", + "Unserved": "Tayinlanmagan", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Agent uchun suhbatlar", + "RequestsForDept": "Kafedra uchun suhbatlar", + "NumberOfRequestsLast7Days": "Oxirgi 7 kunlik suhbatlar soni", + "NumberOfRequests": "Suhbatlar soni", + "LastMonth": "O `tgan oy", + "Contacts": "Kontaktlar", + "Contact": "Aloqa", + "ContactId": "Kontakt identifikatori", + "ContactEmail": "Aloqa elektron pochtasi", + "Created": "Yaratilgan", + "By": "tomonidan", + "CreatedBy": "Tomonidan yaratilgan", + "NoContact": "Kontakt yo'q", + "SearchYourContacts": "Kontaktlaringizni qidiring", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Elektron pochta orqali qidirish", + "SelectAnEmail": "Select an email", + "ClearSearch": "Qidiruvni tozalash", + "ViewDetails": "Tafsilotlarni ko'rish", + "ViewContactRequests": "Suhbatlarni ko'rish", + "ContactDetails": "Aloqa tafsilotlari", + "Department": "Bo'lim", + "SelectADepartment": "Bo'limni tanlang", + "DepartmentId": "Bo'lim identifikatori", + "ProjectId": "Loyiha identifikatori", + "ServedBy": "Kimga tayinlangan", + "SentThe": "yubordi", + "ToTheDepartment": "bo'limga", + "Cancel": "Bekor qilish", + "SessionExipired": "Seans muddati tugadi", + "YourSessionHasExpired": "Seansingiz muddati tugadi.", + "YouWillBeRedirectToLoginPage": "Siz Kirish sahifasiga yo'naltirilasiz", + "RequestsForDepartment": "Kafedra uchun suhbatlar", + "SwitchTo": "ga o'tish", + "AllAgentsRequests": "Barcha agentlar suhbatlari", + "YourRequests": "Sizning suhbatlaringiz", + "Primary": "Asosiy rang", + "PrimarySubtitle": "Maydonlar va tugmalarni ta'kidlash uchun fon rangi sifatida ishlatiladi", + "Secondary": "Ikkilamchi rang", + "SecondarySubtitle": "Asosiy rangli fon oldidagi tugmalar va boshqa elementlarning matniga qo'llaniladi", + "MinutesAgo": "daqiqa oldin", + "WidgetAlignmentOnYourWebsite": "Veb-saytingizda vidjetlarni moslashtirish:", + "BottomRight": "Pastki o'ng", + "BottomLeft": "Pastki chap", + "WidgetColors": "Vidjet ranglari", + "Colors": "Ranglar", + "CustomizeTheWidgetColors": "Vidjet ranglarini, logotipni, salomlashish xabarlarini va tekislashni moslashtiring", + "ChooseYourWidgetColors": "Vidjet ranglari, logotip, xabarlar va boshqalarni tanlang!", + "Change": "O'zgartirish", + "Customize": "Moslashtiring", + "View": "Ko'rinish", + "AdvancedWidgetConfigurations": "Kengaytirilgan vidjet konfiguratsiyasi", + "YourConversations": "Sizning suhbatlaringiz", + "NewConversation": "Yangi suhbat", + "WidgetAppearance": "Vidjet ko'rinishi", + "OnlineMessage": "Onlayn xabar", + "OfflineMessage": "Oflayn xabar", + "OfficeClosedMessage": "Yopiq ofislar xabari", + "EnterTheURL": "Logotipingizning URL manzilini kiriting", + "YourLogoURL": "Sizning logotipingiz URL manzili", + "displayLogo": "Logotipni ko'rsatish", + "LogoImageNotFound": "Logotip tasviri topilmadi", + "WelcomeMessage": "Xush kelibsiz", + "SayHello": "Mehmonlar suhbatni ochganda ularga salom ayting", + "TeamIntro": "Jamoaga kirish", + "IntroduceYourTeam": "Jamoangizni tanishtiring va mijozingizga qanday yordam berishingiz mumkinligini ayting", + "EditContact": "Kontaktni tahrirlash", + "UpdateContact": "Kontaktni yangilash", + "EnterValidEmail": "Yaroqli elektron pochta manzilini kiriting", + "AreYouSure": "Ishonchingiz komilmi", + "YouAreAboutToDeleteTheContact": "Siz kontaktni o‘chirib tashlamoqchisiz", + "DeleteContact": "Kontaktni o'chirish", + "Attributes": "Atributlar", + "UserEmail": "Foydalanuvchi elektron pochtasi", + "ExportToCSV": "CSV ga eksport qilish", + "Actions": "Harakatlar", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Egasi", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Salom", + "Callout": "Chaqirmoq; aniqlamoq", + "openUserProfile": "Profil rasmingizni o'rnating", + "openUserProfileDesc": "Profil fotosuratini qo'shish profilingizning ishonchliligini oshiradi va tashrif buyuruvchilarda birinchi taassurotlaringizdan biridir.", + "openWidget": "Vidjetni o'rnating va unga uslub bering", + "openWidgetDesc": "Vidjet uslubini brendingizga mos ravishda osongina sozlashingiz mumkin. Siz o'z logotipingizni qo'shishingiz, ranglarni tanlashingiz va boshqalar", + "openChat": "Chatni oching", + "openChatDesc": "Suhbatlarni boshqarishingiz va ularga javob berishingiz mumkin bo'lgan jonli chatni oching", + "ChangeAvailabilitySuccessNoticationMsg": "Holat muvaffaqiyatli yangilandi", + "ChangeAvailabilityErrorNoticationMsg": "Holatni yangilashda xatolik yuz berdi", + "RemoveProjectUserSuccessNoticationMsg": "Jamoadoshi muvaffaqiyatli olib tashlandi", + "RemoveProjectUserErrorNoticationMsg": "Jamoadoshni olib tashlashda xatolik yuz berdi", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Kontakt muvaffaqiyatli yangilandi", + "EditContactErrorNoticationMsg": "Kontaktni yangilashda xatolik yuz berdi", + "DeleteLeadSuccessNoticationMsg": "Kontakt muvaffaqiyatli oʻchirildi", + "DeleteLeadErrorNoticationMsg": "Kontaktni oʻchirishda xatolik yuz berdi", + "CreateFaqSuccessNoticationMsg": "Javob muvaffaqiyatli yaratildi", + "CreateFaqErrorNoticationMsg": "Javobni yaratishda xatolik yuz berdi", + "UpdateFaqSuccessNoticationMsg": "Javob muvaffaqiyatli yangilandi", + "UpdateFaqErrorNoticationMsg": "Javobni yangilashda xatolik yuz berdi", + "TrashBotSuccessNoticationMsg": "Bot muvaffaqiyatli o'chirildi", + "TrashBotErrorNoticationMsg": "Botni o'chirishda xatolik yuz berdi", + "UpdateBotError": "Botni yangilashda xatolik yuz berdi", + "Not a valid JSON file.": "JSON fayli yaroqsiz", + "UpdateBotSuccess": " bot muvaffaqiyatli yangilandi", + "ArchivingRequestErrorNoticationMsg": "Suhbatni arxivlashda xatolik yuz berdi", + "ArchivingRequestNoticationMsg": "Qayta ishlanmoqda...", + "RequestHasBeenArchivedNoticationMsg_part1": "Id bilan suhbat: ", + "RequestSuccessfullyClosed": "Suhbat muvaffaqiyatli hal qilindi", + "RequestHasBeenArchivedNoticationMsg_part2": " Tarixga koʻchirildi", + "CreatedGroupSuccessMsg": "Guruh muvaffaqiyatli yaratildi", + "CreatedGroupErrorMsg": "Guruh yaratishda xatolik yuz berdi", + "UpdateGroupSuccessNoticationMsg": "Guruh muvaffaqiyatli yangilandi", + "UpdateGroupErrorNoticationMsg": "Guruhni yangilashda xatolik yuz berdi", + "RemoveGroupMemberSuccessNoticationMsg": "Aʼzo muvaffaqiyatli olib tashlandi", + "RemoveGroupMemberErrorNoticationMsg": "Aʼzoni oʻchirishda xatolik yuz berdi", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat vidjeti uslubi yangilandi", + "UpdateDeptGreetingsSuccessNoticationMsg": "Oʻzgartirishlaringiz saqlandi", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Onlayn xabar saqlandi", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Oflayn xabar saqlandi", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Ofis yopiq xabari saqlandi", + "FaqUpdatedSuccessfullyMsg": "Tez-tez so‘raladigan savollar muvaffaqiyatli yangilandi", + "FaqUpdatedErrorMsg": "Tez-tez so'raladigan savollarni yangilashda xatolik yuz berdi", + "SubscriptionSuccessfullyCanceled": "Obuna muvaffaqiyatli bekor qilindi", + "AnErrorOccurredWhileCancellingSubscription": "Obunani bekor qilishda xatolik yuz berdi", + "Login": "Kirish", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Kirish", + "SignIn": "tizimga kirish", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "Agar siz eski versiyaga kirmoqchi bo'lsangiz", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Keling, o'zingizni sozlaymiz", + "Chat": "Chat", + "download": "yuklab oling", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Yordam kerak? ga yozing", + "WaitingTimeAverage": "O'rtacha kutish vaqti", + "hours": " soat, ", + "minutes": " daqiqalar, ", + "mins": "mins", + "seconds": " soniya", + "ViewProfile": "Profilni ko'rish", + "GettingStartedWith": "Boshlash", + "HereIsAListOfPagesAndLinks": "Bu yerda suhbatni boshlashdan oldin ko‘rib chiqishni tavsiya etuvchi sahifalar ro‘yxati keltirilgan", + "OpenTheChatToHandleTheIncomingRequests": "Kiruvchi suhbatlarni boshqarish uchun Chatni oching", + "GetTheMobileApp": "Mobil ilovani oling", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Agentlar harakatlanayotganda yordamni davom ettiring", + "GettingStartedForAdmin": "Admin uchun boshlanmoqda", + "GettingStartedForAgents": "Agentlar uchun ish boshlash", + "DeveloperDocs": "Ishlab chiquvchi hujjatlari", + "InstallWithGoogleTagManager": "Google Tag Manager bilan o'rnating", + "Activities": "Faoliyatlar", + "Activity": "Faoliyat", + "NoActivities": "Faoliyat yo'q", + "LatestActivities": "Eng so'nggi harakatlar", + "HasChanged": "o'zgargan", + "HisStatus": "uning holati", + "Status": "Holat", + "TheAvailabilityStatusOf": "mavjudligi holati", + "AvailabilityStatus": "mavjudligi holati", + "TheRoleOf": "ning roli", + "Into": "ichiga", + "HasRemoved": "olib tashladi", + "FromTheProject": "loyihadan", + "HasInvited": "taklif qildi", + "ToTakeOnTheRoleOf": "rolini o'z zimmasiga olish", + "PendingInvitation": "kutilayotgan taklif", + "PendingInvitations": "kutilayotgan taklifnomalar", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Bu erda tashrif buyuruvchilarning autentifikatsiyasi haqidagi hujjatlar", + "SortByDate": "sana bo'yicha tartiblash", + "SelectActivities": "Faoliyatni tanlang", + "AllActivities": "Barcha tadbirlar", + "NewRequest": "Yangi suhbat", + "_served": "tayinlangan", + "_unserved": "tayinlanmagan", + "AssignedTo": "ga tayinlangan", + "UpgradeNow": "Hozir yangilang", + "Plan": "Reja", + "ProfileNotAvailable": "Profil mavjud emas", + "Upgrade": "Yangilash", + "TrialExpired": "sinov muddati tugadi", + "Train": "Poyezd", + "Search": "Qidirmoq", + "AddTheAboveQuestionToAnExistingFAQ": "Yuqoridagi savolni mavjud tez-tez so'raladigan savollarga qo'shing", + "Answers": "Javoblar", + "Questions": "Savollar", + "NoGoodMatchFound": "Yaxshi moslik topilmadi", + "AddAnotherAnswerToTheCurrentQuestion": "Joriy savolga boshqa javob qo'shing", + "AddAnswerToTheCurrentQuestion": "Joriy savolga javob qo'shing", + "AddAnswer": "Javob qo'shing", + "Answer": "Yuqoridagi savolga yana bir javob qo'shing", + "Add": "Qo'shish", + "AnswerSuccessfullyAdded": "Javob muvaffaqiyatli kiritildi", + "Inspect": "Tekshirish", + "StartOver": "Boshlamoq", + "Hi": "Salom", + "StartToTestTheBot": "botni sinab ko'rishni boshlang", + "TestingTheBotsIsAnImportantPart": "Botlarni sinab ko'rish qaytarilayotgan javoblarning aniqligini oshirish uchun iterativ jarayonning muhim qismidir.", + "EnterAQuestionInTheTextBox": "Matn maydoniga savol kiriting va \"Yuborish\" tugmasini bosing.", + "TheBestMatchedAnswerFromTheBotIsReturned": "Botning eng mos javobi javob sifatida qaytariladi.", + "SelectInspectForMoreDetailsOnThatResponse": "Bu javob haqida batafsil ma'lumot olish uchun Tekshirish-ni tanlang.", + "TheTrainBotSlideOutPanelAppears": " Poezd botini ochish paneli paydo bo'ladi.", + "YouCanAddANewAnswer": "Agar mos kelgan javoblardan birortasi noto'g'ri bo'lsa yoki botda javob mavjud bo'lmasa (yaxshi moslik topilmasa) yangi javob qo'shishingiz mumkin.", + "EnterTheNewAnswerToCurrentQuestion": "Joriy savolga yangi javobni Train bot panelidagi matn maydoniga kiriting va uni qo‘shish uchun Javob qo‘shish tugmasini bosing.", + "TypeAddYourQuestionHere": "Savollaringizni yangi qator bilan ajratilgan holda yozing/qo'shing", + "SearchForAnswersInBots": "Javoblarni Botlardan qidiring", + "AnswersFound": "Javoblar topildi", + "FoundIn": "ichida topilgan", + "ToThisAnswer": "bu javobga", + "At": "da", + "at": "da", + "CurrentAnswers": "Joriy javoblar", + "NewAnswer": "Yangi javob", + "UploadAnswersFromCsv": "Javoblarni CSV dan yuklang", + "UploadFromCsv": "Csv dan yuklash", + "ExportAnswersToCsv": "Javoblarni CSV ga eksport qiling", + "ExportToCsv": "CSV ga eksport qilish", + "Close": "Yopish", + "Period": "Davr", + "SubscriptionCreated": "Obuna yaratildi", + "SubscriptionRenewed": "Obuna yangilandi", + "ForThePlan": "reja uchun", + "Invoice": "Hisob-faktura", + "Event": "Tadbir", + "ViewInvoice": "Hisob-fakturani ko'rish", + "DownloadInvoice": "Hisob-faktura yuklab olish", + "CancelSubscription": "Obunani bekor qilish", + "DoYouReallyWantToCancelYourSubscription": "Haqiqatan ham obunangizni bekor qilmoqchimisiz?", + "OnceYouCancelTheSubscription": "Obunani bekor qilganingizdan so‘ng hisobingiz Bepulga tushiriladi va siz bizning {{projectprofile}} funksiyamizdan foydalana olmaysiz.", + "YouCurrentlyAreUsing": "Siz hozir foydalanyapsiz", + "Of": "ning", + "ActiveOperatorSeatsInThe": "faol o'rindiqlar", + "GetMore": "Ko'proq oling", + "AvailableWithTheProPlan": "Pro rejasi yoki Enterprise rejasi bilan mavjud", + "BoostCustomerEngagementThroughTriggers": "Triggerlar orqali mijozlarning faolligini oshiring. Kerakli odamlarga kerakli vaqtda kerakli xabarni yuboring.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Agentlar nima qilayotganini kuzatish uchun hisobingizni yangilang!", + "UpgradeYourAccount": "Hisobingizni yangilang", + "Includes": "o'z ichiga oladi", + "EverythingIn": "hammasi ichida", + "Unlimited": "Cheksiz", + "AgentsGroups": "Agentlar guruhlari", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "har bir o'rindiq uchun", + "PerMonth": "oyiga", + "PerYear": "yiliga", + "GetProPlan": "Pro rejasini oling", + "ContactUs": " Biz bilan bog'lanish", + "OurMostComprehensivePlan": "Bizning eng keng qamrovli rejamiz, ilg'or xususiyatlar va maxsus yordam", + "ProPlan": "Pro rejasi", + "OrderDetails": "Buyurtma tafsilotlari", + "SubscriptionPeriod": "Obuna muddati", + "Total": "Jami", + "PayWithACard": "Karta bilan to'lash", + "DataExportIsAvailableWithTheProPlan": "Ma'lumotlarni eksport qilish Pro Plan yoki Enterprise rejasida mavjud", + "UpdateYourAccounToGetThisFeature": "Ushbu xususiyatni olish uchun hisobingizni yangilang", + "UnlimitedChatHistory": "Cheksiz chat tarixi", + "DataExport": "Ma'lumotlarni eksport qilish", + "PostChatSurveys": "Suhbatdan keyingi so'rovlar", + "WidgetUnbranding": "Vidjetni brenddan chiqarish", + "DedicatedAccountManager": "Maxsus hisob menejeri", + "Training": "Trening", + "SoftwareEngineerSupport": "Dasturiy ta'minot muhandisini qo'llab-quvvatlash", + "AdvancedAnalytics": "Kengaytirilgan tahlil", + "SubscriptionStartDate": "Obunaning boshlanish sanasi", + "CurrentInvoiceStartDate": "Joriy hisob-fakturaning boshlanish sanasi", + "CurrentInvoiceEndDate": "Joriy hisob-fakturaning tugash sanasi", + "NumberOfAgentSeats": "O'rindiqlar soni", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "o'rindiqlar", + "YourCurrentPlan": "Sizning joriy rejangiz", + "NextRenew": "Keyingi yangilash", + "Today": "Bugun", + "In": "ichida", + "SubscriptionStatus": "Obuna holati", + "day": "kun", + "month": "oy", + "year": "yil", + "PaymentDate": "To'lov sanasi", + "to": "uchun", + "AddProject": "Loyiha qo'shing", + "CreateAProject": "Loyiha yarating", + "StartByEnteringTheNameOf": "nomini kiritish bilan boshlang", + "YourSite": "sizning saytingiz", + "EnterTheSiteName": "Sayt nomini kiriting", + "SiteName": "Sayt nomi", + "TheSiteNameIsRequested": "Sayt nomi so'raladi", + "InstallTiledesk": "Vidjetni o'rnating", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Eksperimental", + "ChatWithUs": "Biz bilan suhbatlashing", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "bilan suhbatlashing", + "IfYouAreInterested": "Siz qiziqasizmi?", + "Processing": "Qayta ishlanmoqda...", + "ProcessingNoDot": "Qayta ishlash", + "RecentProjects": "So'nggi loyihalar", + "OtherProjects": "Boshqa loyihalar", + "Copied": "Ko‘chirildi", + "TestWidget": "Sinov vidjeti", + "WidgetLiveTest": "Vidjet jonli testi", + "PresetColorCombinations": "Oldindan o'rnatilgan ranglar kombinatsiyasi", + "TestWidgetAllowYou": "Sinov vidjeti tashrif buyuruvchilarni taqlid qilish, vidjetingizni almashish va dizayn sozlamalarini tekshirish imkonini beradi", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "tomonidan taklif qilingansiz", + "ToJoinTheProject": "loyihaga qo'shilish uchun", + "AndTakeOnTheRoleOf": "va rolini o'z zimmasiga oling", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "Siz foydalanayotgan taklif endi haqiqiy emas ", + "ImANewUser": "Men yangi jamoadoshman", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "Ro'yxatdan o'tganingizdan so'ng siz qo'shilishingiz mumkin", + "FromTheRecentPojectPage": "Oxirgi loyihalar sahifasidan", + "IAlreadyHaveAnAccount": "Menda allaqachon hisob bor", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "Siz allaqachon bu jamoadoshingizni taklif qilgansiz (kutib turgan taklifnomalarga qarang)", + "Awesome": "Ajoyib", + "YourPaymentIsSuccessfullyDone": "Toʻlovingiz muvaffaqiyatli amalga oshirildi", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Iltimos, elektron pochtangizni tekshiring, siz kvitansiya olasiz", + "HavingTrouble": "Qiyinchilik", + "ContinueToHomepage": "Bosh sahifaga o'tish", + "General": "General", + "NoPayments": "Toʻlovlar yoʻq", + "Agent": "Agent", + "Agents": "Agentlar", + "WhatYoureMissing": "Sizga nima etishmayapti", + "OnceYourTrialHasEndedYouWillMissing": "Sinov muddati tugagach, siz yo'qolib qolasiz", + "On": "yoqilgan", + "InstallNow": "Hozir oʻrnating", + "AssigneeAgent": "Vakolatli agent", + "Assignee": "Tayinlovchi", + "WidgetTranslations": "Vidjet tarjimalari", + "Translations": "Translations", + "Multilanguage": "Ko'p tilli", + "TranslateOrEditWidgetPhrases": "Vidjetdagi barcha iboralarni tarjima qiling yoki tahrirlang", + "IfYouWantToTranslateOrEditWidgetPhrases": "Agar siz til qo'shmoqchi bo'lsangiz yoki vidjetda ko'rinadigan barcha iboralarni tahrirlamoqchi bo'lsangiz", + "English": "Ingliz", + "Italian": "italyancha", + "German": "nemis", + "en": "Ingliz", + "it": "italyancha", + "de": "nemis", + "es": "ispancha", + "pt": "portugal", + "fr": "frantsuz", + "ru": "rus", + "tr": "turkcha", + "sr": "serb", + "ar": "arabcha", + "uk": "ukrain", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Til tanlang", + "Delete": "Oʻchirish", + "NoUnservedRequests": "Tayinlanmagan suhbatlar mavjud emas", + "NoServedRequests": "Hech qanday suhbat tayinlanmagan", + "NoRequests": "Suhbat yo'q", + "MultiLanguagePreview": "Oldindan ko'rish tilini o'zgartiring", + "RequiredField": "Majburiy maydon", + "Text": "Matn", + "Alignment": "Hizalama", + "UserRole": "Foydalanuvchi roli", + "BotType": "Bot turi", + "Language": "Til", + "ReassignToDept": "Bo'limga qayta tayinlash", + "AddTranslation": "Tarjima qo'shing", + "Completed": "Bajarildi", + "TranslationDeleted": "{{language_name}} ta tarjima oʻchirildi", + "BotIntegration": "Bot integratsiyasi", + "ChooseBotType": "Bot turini tanlang", + "CreateA": "{{ bottype }} bot yarating", + "CreateAN": "{{ bottype }} bot yarating", + "ServiceAccountPrivateKeyFile": "Xizmat hisobi shaxsiy kalit fayli", + "DragAFileHereOr": ".json hisob maʼlumotlari faylini shu yerga torting yoki", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "ko'rib chiqish", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "yuklash uchun", + "CreateAnswers": "Javoblarni yarating", + "CreateAFreeAccount": "Bepul hisob yarating", + "CreateTicket": "Chipta yarating", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Mavzu", + "DefaultBotLanguageInDialogflow": "Dialogflow-da standart bot tili", + "OurNativeEasyAndPowerfulNLPChatbot": "Bizning ona, oson va kuchli NLP (Tabiiy tilni qayta ishlash) chatbotimiz", + "ResolutionBotDescription": "Tez yechim va baxtli mijozlar uchun umumiy savollaringizga javoblarni avtomatlashtiring", + "UseDialogflowToTrainYourBot...": "Dialogflow-dan o'z botingizni mahalliy va innovatsion Dialogflow integratsiyasi bilan o'rgatish uchun foydalaning", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Boshlash uchun qoʻllanma", + "AnIdentityBotRepresents": "Identifikatsiya boti tizim tomonidan yuboriladigan avtomatik xabarlar uchun ishlatiladigan virtual profilni ifodalaydi (masalan, triggerlarda xabarlarni yuborish)", + "DialogflowKnowledgeBaseID": "Dialogflow bilimlar bazasi identifikatori", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Maydonni faqat foydalanmoqchi bo'lsangiz to'ldiring", + "DialogflowKnowledgeBaseFeature": "Dialogflow bilimlar bazasi xususiyati", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Mana darslik.", + "FiletypeNotSupported": "fayl turi qo'llab-quvvatlanmaydi", + "ChatLimit": "Chat chegarasi", + "SuccessfullyUpdated": "Muvaffaqiyatli yangilandi", + "AnErrorOccurredWhileUpdating": "Yangilashda xatolik yuz berdi", + "NotificationNothingToSave": "Saqlash uchun hech narsa yo'q", + "GoToRequest": "Suhbatga o'ting", + "Busy": "band", + "Company": "Kompaniya", + "Address": "Manzil", + "StreetAddress": "Ko'cha manzili", + "Street": "Street", + "City": "Shahar", + "State": "Province/State", + "PostalCode": "Pochta/Zip", + "Country": "Mamlakat", + "PhoneNumber": "Telefon raqami", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Boshlanish sanasi", + "ExtremeMeasures": "Ekstremal choralar", + "DeleteAccount": "Hisobni o'chirish", + "AreYouSureYouWantDeleteYourAccount": "Hisobingizni oʻchirib tashlamoqchi ekanligingizga ishonchingiz komilmi", + "AllProjectWillBeDeleted": "Ushbu hisobda yaratilgan barcha ({{projects_length}}) loyiha(lar) oʻchirib tashlanadi", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Davom etishdan oldin barcha faol obunalarni bekor qiling", + "YesDeleteMyAccount": "Ha, hisobimni oʻchirib tashlang", + "OperatingSystem": "Operatsion tizim", + "ThisGroupHasNoMembers": "Bu guruh aʼzolari yoʻq", + "Description": "Tavsif", + "more": "Ko'proq", + "SeeAll": "Hammasini ko'rish", + "AllDepts": "Barcha bo'limlar", + "All": "Hammasi", + "Save": "Saqlash", + "Update": "Yangilash", + "Warning": "Diqqat!", + "CreationDate": "Yaratilgan sana", + "ThisConversationIsAssignedToYou": "Bu suhbat sizga tayinlangan. Xabar yozish uchun \"Chatni ochish\" tugmasini bosing.", + "OpenChat": "Chatni oching", + "ThisConversationIsNotAssignedToYou": "Bu suhbat sizga tayinlanmagan. Suhbatga qo'shilish uchun \"Qo'shilish\" tugmasini bosing.", + "ThereHasBeenAnErrorProcessing": "So‘rovingizni qayta ishlashda xatolik yuz berdi", + "PleaseWaitWhileWeAreProcessingYourRequest": "Iltimos, so‘rovingiz ko‘rib chiqilguncha kuting", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Konservalangan javoblar suhbat davomida osongina eslab qolishingiz mumkin bo'lgan oldindan tayyorlangan xabarlardir.", + "1B": "Uni ishlatish uchun “/” (oldinga qiyshiq chiziq) kiriting va unga so‘z yoki konservalangan javob sarlavhasiga kiritilgan har qanday so‘zning birinchi bir necha harfi bilan amal qiling.", + "1C": "Qaytarilgan saqlangan javoblar ro'yxatidan foydalanmoqchi bo'lgan javobni tanlang.", + "2": "Agar siz tez-tez bir xil mijozlar savollariga javob bersangiz, bu javoblarni tayyor javob sifatida saqlashni o'ylab ko'ring.", + "3": "Konservalangan javoblar bilan siz uni bir marta yozasiz, saqlaysiz va kerak bo'lganda uni chatlarda qayta ishlatasiz.", + "4": "Shuningdek, xabaringizda shaxsiylashtirishdan foydalanib, mijozlaringiz uchun yanada qiziqarli tajriba yaratishingiz mumkin:", + "5": "1) Xabarni tahrirlashda siz avval maydon yaratmoqchi bo'lgan maydonni tanlab, shaxsiylashtirish maydonini kiritishingiz mumkin.", + "6": "2) Keyin, ADD PERSONALIZATION tugmasini bosing ", + "7": "3) ADD PERSONALIZATION tugmasini bosish xabaringizga qaysi shaxsiylashtirish qiymatini qo'shishni tanlashingiz mumkin bo'lgan ro'yxatni taqdim etadi." + }, + "CR": "CR", + "CannedResponses": "Konservalangan javoblar", + "AddResponses": "Javob yaratish", + "EditResponses": "Javobni tahrirlash", + "Responses": "Javoblar", + "YouHaveNotAddedAnyCannedResponses": "Hech qanday tayyor javob qo'shmagansiz", + "Title": "Sarlavha", + "Message": "Xabar", + "AddCustomization": "Shaxsiylashtirish qo'shing", + "SelectACustomizationToAddToYourMessage": "Xabarga qo'shish uchun shaxsiylashtirish qiymatini tanlang", + "recipient_name_desc": "Agent javob bergan shaxsning ismi xabarga qo'shiladi.", + "recipient_lastname_desc": "Agent javob bergan shaxsning familiyasi xabarga qo'shiladi.", + "recipient_email_desc": "Agent javob bergan shaxsning elektron pochtasi xabarga qo'shiladi.", + "recipient_website_desc": "Agent javob bergan shaxsning veb-sayti xabarga qo'shiladi.", + "agent_name_desc": "Xabarga javob berayotgan agentning ismi qo'shiladi.", + "First_name_of_recipient": "Qabul qiluvchining ismi", + "Email_of_recipient": "Qabul qiluvchining elektron pochtasi", + "Website_of_recipient": "Qabul qiluvchining veb-sayti", + "First_name_of_agent": "Agentning ismi", + "EnterCannedResponseTitle": "Tayyor javob sarlavhasini kiriting", + "WriteMsgToSendToYourVisitors": "Mehmonlaringizga yuborish uchun konservalangan javob xabarini yozing", + "PleaseFillOutThisField": "Iltimos, ushbu maydonni to'ldiring", + "NotificationMsgs": { + "DeleteCannedResError": "Javobni oʻchirishda xatolik yuz berdi", + "DeleteCannedResSuccess": "Javob muvaffaqiyatli oʻchirildi", + "CreateCannedResSuccess": "Javob muvaffaqiyatli yaratildi", + "CreateCannedResError": "Javob yaratishda xatolik yuz berdi", + "UpdateCannedResSuccess": "Javob muvaffaqiyatli yangilandi", + "UpdateCannedResError": "Javobni yangilashda xatolik yuz berdi" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "O'rindiqlar", + "UpgradePlan": "Yangilash rejasi", + "UpgradeYourPlan": "Rejangizni yangilang", + "Your": "Sizning", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "yilda muddati tugaydi", + "Days": "kunlar", + "Tomorrow": "ertaga", + "HasExpired": "muddati tugagan", + "YourSubscriptionIsActive": "Obunangiz faol", + "ThePlanIsActive": "Reja faol", + "ThePlanHasExpired": "Reja muddati tugadi", + "AddMoreOperators": "Ko'proq o'rindiqlar qo'shing", + "ContactUs": "Biz bilan bog'lanish", + "PlanChange": "Rejani o'zgartirish", + "ContactUsViaChatAndTellIUsHowManyOperator": "Chat orqali biz bilan bog'laning va loyihaga qancha o'rin qo'shmoqchi ekanligingizni ayting", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Elektron pochta orqali biz bilan bog'laning va loyihaga qancha o'rin qo'shmoqchi ekanligingizni ayting", + "TheNumberOfOperatorSeatsCannotBeLess": "O'rinlar soni loyihangizdagi jamoadoshlar sonidan kam bo'lmasligi kerak", + "SubscriptionExpired": "Obuna muddati tugadi", + "BillingProblem": "Hisob-kitob muammosi", + "SubscriptionPaymentProblem": "Obuna toʻlovi muammosi", + "WeWereUnableToAutomaticallyRenewYourSubscription": "Obunangizni avtomatik ravishda uzaytira olmadik", + "PleaseChatWithUs": "Iltimos, biz bilan suhbatlashing", + "PleaseContactUs": "Iltimos, biz bilan bog'laning", + "ToUpdateYourPaymentInformation": "toʻlov maʼlumotlarini yangilash uchun", + "YourSubscriptionToThe": "Sizning obunangiz", + "HasExpiredOn": "muddati tugagan", + "DowngradeTo": "Bepulga pasaytirish", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "Siz hozir barcha oʻrindiqlardan foydalanyapsiz", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Narxlar rejangizni yangilash uchun chat orqali biz bilan bog'laning", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Narxlar rejangizni yangilash uchun elektron pochta orqali biz bilan bog'laning", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "Toʻlovlar yoʻq", + "ToEnableAllFeatures": "barcha xususiyatlarni yoqish uchun", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Elektron pochta orqali transkriptni avtomatik yuborish joriy rejangizda mavjud emas" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Jamoadosh yangilanishi", + "AgentDeletion": "Jamoadoshni o'chirish", + "AgentInvitation": "Jamoadosh taklifi", + "NewRequest": "Yangi suhbat", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profil", + "UploadImage": "Rasm yuklash", + "Name": "Ism", + "Lastname": "Familiya", + "UserId": "Foydalanuvchi IDsi", + "UpdateProfile": "Profilni yangilash", + "FaqKbId": "Id", + "FaqKbRemoteId": "Masofaviy identifikator", + "FaqKbCreatedAt": "Yaratilgan", + "Processing": "Qayta ishlanmoqda...", + "Completed": "Bajarildi", + "UserSuccessfullyUpdated": "Profil muvaffaqiyatli yangilandi", + "AnErrorHasOccurred": "Profilingizni yangilashda xatolik yuz berdi", + "Continue": "Davom eting", + "ChangePsw": "Kalit so'zni o'zgartirish", + "PendingEmailVerification": "Email tekshiruvi kutilmoqda", + "YourAccountIsPending": "Hisobingiz elektron pochta orqali tasdiqlanishi kutilmoqda.", + "ClickHereToResend": "Tasdiqlash xatini qayta yuborish uchun shu yerni bosing", + "BotHasBeenRemoved": "bu bot olib tashlandi", + "YourDetails": "Tafsilotlaringiz", + "AddYourOwnPicture": "⚡️ Suhbatlaringizni yanada samimiy his qilish uchun o'zingizning rasmingizni qo'shing!", + "AddYourOwnPicture_": "⚡️ Suhbatlaringizni yanada samimiy his qilish uchun oʻz rasmingizni qoʻshing, chunki tashrif buyuruvchingiz kim bilan gaplashayotganini koʻra oladi!", + "PreferredSize": "Tanlangan rasm oʻlchami 128x128 px - Rasm formati: .jpeg yoki .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Kalit so'zni o'zgartirish", + "CurrentPsw": "Joriy parol", + "NewPsw": "Yangi Parol", + "Confirm": "Tasdiqlang", + "ConfirmNewPsw": "Yangi parolni tasdiqlang", + "PasswordSuccessfullyChanged": "Parol muvaffaqiyatli almashtirildi", + "CurrentPasswordIsInvalid": "Joriy parol yaroqsiz", + "AnErrorHasOccurred": "Xatolik yuz berdi", + "PasswordMustBe": "Parol kamida 6 ta belgidan iborat bo'lishi kerak." + }, + "NotificationSettings": { + "AssignedConversations": "Belgilangan suhbatlar", + "AssignedConversationsSubtitle": "Sizga yangi suhbat tayinlanganda elektron pochta xabarini oling.", + "UnassignedConversations": "Tayinlanmagan suhbatlar", + "UnassignedConversationsSubtitle": "Suhbat tayinlanmagan bo'lsa, elektron pochta xabarini oling.", + "NotificationMsgs": { + "UpdateSuccess": "Sozlamalar yangilandi", + "UpdateError": "Parametrlarni yangilashda xatolik yuz berdi" + } + }, + "NavBar": { + "ViewAllProjects": "Barcha loyihalarni ko'rish", + "UserProfile": "PROFILNI KO'RISH", + "RunChatInAStandAloneTab": "Suhbatni alohida yorliqda ishga tushiring", + "PendingVerification": "Email tekshiruvi kutilmoqda", + "WhenPendingEmailVerification": "E-pochta tekshiruvi kutilayotganda, elektron pochta xabarnomalari kabi baʼzi tizim funksiyalari oʻchirib qoʻyiladi", + "SomeSystemAreDisabled": "elektron pochta xabarnomalari kabi ba'zi tizim xususiyatlari o'chirilgan", + "AreYouSureYouWantToLogOut": "Haqiqatan ham tizimdan chiqmoqchimisiz?", + "NoteThatThisWillNotChangeYourAvailability": "E'tibor bering, bu sizning mavjudligingiz holatini o'zgartirmaydi.", + "AttentionIfYouDoNotWantToReceiveRequests": "Diqqat, agar siz suhbatlarni olishni istamasangiz, tizimdan chiqishdan oldin holatingizni mavjud emas qilib o‘zgartiring", + "AttentionYouAreAvailable": "Diqqat, siz mavjudsiz", + "Projects": "loyihalar", + "Project": "loyiha", + "IfYouDoNotWantToReceiveRequests": "Agar suhbatlarni olishni istamasangiz, tizimdan chiqishdan oldin holatingizni mavjud emas qilib o‘zgartiring", + "OpenTheChat": "Bildirishnomalarni faollashtirish uchun chatni oching!", + "ToManageTheMessages": "xabarlarni boshqarish va push-bildirishnomalarni faollashtirish uchun", + "OpenTheChatToActivateNotifications": "Xabarlarni boshqarish va push bildirishnomalarini faollashtirish uchun chatni oching", + "ClickHere": "bu yerni bosing", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Chiqish" + }, + "SideBar": { + "ViewAllProjects": "Barcha loyihalarni ko'rish", + "UserProfile": "PROFILNI KO'RISH", + "UserProfile2": "PROFILINGIZNI KOʻRISH" + }, + "ProjectsPage": { + "Welcome": "Xush kelibsiz", + "BuildYourCustomer_1": "Aqlli botlar yordamida mijozlarni qo‘llab-quvvatlash tizimini yarating", + "BuildYourCustomer_2": "va ko'p kanalli platforma.", + "AddProject": "Loyiha qo'shish", + "ModalAddAProject": "Loyiha qo'shing", + "ModalAddAProjectLabel": "Loyihangiz nomini kiriting, masalan, saytingiz nomi", + "ModalMustBeAtLeast": "Kamida 4 ta belgidan iborat boʻlishi kerak", + "ModalPlaceHolder": "Loyiha nomi", + "ModalCreateProjectBtn": "Loyiha yaratish", + "UserProfile": "PROFILNI KO'RISH", + "modalCreateProject": "Loyiha yaratish", + "Processing": "Qayta ishlanmoqda...", + "Completed": "Bajarildi", + "YourNewProjectIsReady": "Yangi loyihangiz tayyor", + "YourNewProject": "Sizning yangi loyihangiz", + "IsReady": "tayyor", + "Continue": "Davom eting" + }, + "ProjectEditPage": { + "YourProject": "Sizning loyihangiz", + "YourPlan": "Sizning rejangiz", + "ProjectName": "Loyiha nomi", + "ProjectId": "Loyiha identifikatori", + "TranscriptByEmail": "Transkriptni elektron pochta orqali avtomatik yuborish", + "AutoSendTranscriptByEmail": "Har bir suhbat oxirida transkript avtomatik ravishda so'rovchiga elektron pochta orqali yuboriladi", + "AutoSend": "Avtomatik yuborish", + "Generate": "Yaratish", + "UpdateProject": "Loyihani yangilash", + "Update": "Yangilash", + "Copy": "Nusxalash", + "DeleteProject": "Loyihani o'chirish", + "TheProjectWillBeDeleted": "Loyiha o'chiriladi", + "TheProject": "Loyiha", + "WillBeDeleted": "o'chiriladi", + "ToDeleteTheProject": "Loyihani o'chirish uchun loyiha identifikatorini kiriting", + "VisitorAuthentication": "Tashrifchi autentifikatsiyasi", + "Webhook": "Webhuk", + "ManageWebhook": "Webhook-ni boshqarish", + "EnableWebhook": "Webhook obunalarini boshqarish", + "GoToWebhookConsole": "ga boring", + "Authentication": "Dasturchi", + "EnableVisitorAuthentication": "Mehmon autentifikatsiyasini yoqing", + "GenerateSharedSecret": "Umumiy sirni yarating", + "NoteThatWillBeSubscribed": "Shuni esda tutingki, yangi umumiy sirni yaratish orqali avvalgisining ustiga yoziladi", + "NoteThatWillBeDisplayedOnce": "E'tibor bering, bu umumiy sir faqat bir marta ko'rsatiladi", + "SharedSecretGenerated": "Yaratilgan umumiy sir", + "ThisIsYourSharedSecret": "Bu sizning umumiy siringiz", + "ProjectPlan": "Reja", + "Your": "Sizning", + "Payments": "To'lovlar", + "Account": "Hisob", + "Subscription": "Obuna", + "SeePayments": "Toʻlovlarni koʻring", + "Advanced": "Murakkab", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat chegarasi", + "AutomaticAssignment": "Avtomatik tayinlash", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maksimal chatlar", + "LimitChatsNumber": "Har bir agent bir vaqtning o'zida qabul qilishi mumkin bo'lgan chatlar sonini cheklang", + "ItLimitChatsNumber": "Bu har bir agent bir vaqtning o'zida qabul qilishi mumkin bo'lgan bir vaqtda suhbatlar sonini cheklaydi", + "ThisChatLimitWillAppliedToAllAgents": "Bu chat cheklovi barcha agentlarga tatbiq etiladi.", + "YouCanSpecifyAgentsIndividualChatLimit": "Siz agentlarning individual bir vaqtda suhbat chegarasini belgilashingiz mumkin: tahrirlash uchun jamoadoshingizni Sozlamalar > Jamoadoshlar va guruhlar ostida tanlang va uning profilidagi Chat chegarasi maydoniga qiymat kiriting.", + "Reassignment": "Qayta tayinlash", + "ReassignChatIf": "Agar agent belgilangan vaqt oralig'ida tayinlangan chatga xizmat qilmasa, chatni qayta tayinlang", + "ItReassignChatIf": "Agar agent belgilangan vaqt oralig'ida tayinlangan chatga xizmat qilmasa, u chatni qayta tayinlaydi", + "TheChatWillBeBetweenTheUnassigned": "Hech bir agent tayinlangan chatga javob bermasa, chat tayinlanmagan deb ro'yxatga olinadi", + "ReassignmentTimeout": "Qayta tayinlash vaqti tugashi", + "TimeWithNoResponse": "Suhbat boshqa agentga tayinlanmaguncha javobsiz vaqt (sekundda).", + "CustomizeEmailTemplate": "Bildirishnoma elektron pochta shablonini moslashtiring", + "CustomizeEmailTemplateSubTitle": "Jamoadoshlarga yuborilgan xatlar mazmunini moslashtiring", + "CustomizeEmailTemplateBtn": "Elektron pochta xabarlarini moslashtiring", + "SeeThePreviewOfTheEmail": "Oldindan ko'rish tugmasini bosish orqali elektron pochta xabarini ko'ring", + "SeePreview": "Koʻrib chiqish", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Kechirasiz, bu xususiyat faqat Enterprise rejasida mavjud", + "SMTPSettings": "SMTP sozlamalari", + "SMTPSettingsSubTitle": "SMTP sozlamalarini sozlang", + "ManageSMTPSettings": "SMTP sozlamalarini boshqaring", + "HostName": "Xost nomi", + "Port": "Port raqami", + "SenderAddress": "Yuboruvchi manzili", + "SMTPAuthenticationAndSecurity": "Autentifikatsiya va xavfsizlik", + "UserName": "Foydalanuvchi nomi", + "ConnectionSecurity": "Ulanish xavfsizligi", + "SendSMPTTestEmail": "Test elektron pochta xabarini yuboring", + "SMTPConfigurationUpdatedSuccessfully": "SMTP konfiguratsiyasi muvaffaqiyatli yangilandi", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "SMTP konfiguratsiyasini yangilashda xatolik yuz berdi", + "NotificationMsgs": { + "UpdateProjectSuccess": "Loyiha muvaffaqiyatli yangilandi", + "UpdateProjectError": "Loyihani yangilashda xatolik yuz berdi", + "DeleteProjectSuccess": "Loyiha muvaffaqiyatli oʻchirildi", + "DeleteProjectError": "Loyihani oʻchirishda xatolik yuz berdi", + "TheProjectHasBeenDeleted": "loyiha o'chirildi" + }, + "theMinimumAllowedIs_1": "ruxsat etilgan minimal miqdor - 1", + "theMaximumAllowedIs_10000000": "ruxsat etilgan maksimal miqdor - 10.000.000", + "ChatsReassigned": "Chatlar qayta tayinlandi", + "AutomaticUnavailableStatus": "Avtomatik mavjud emas holati", + "SetAnAgentStatusToUnavailable": "Agar agentga ketma-ket chatlar qayta tayinlangan bo‘lsa, uning holatini mavjud emas qilib belgilang", + "ItSetAnAgentStatusToUnavailable": "Bu agentning maqomini, agar ular ketma-ket chatlar soni qayta tayinlangan bo'lsa, mavjud emas qilib qo'ydi", + "NumberOfChatsReassignedBefore": "Agent maqomi o'zgarishidan oldin qayta tayinlangan chatlar soni", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "Vidjetingizni sozlashni boshlash uchun!", + "WidgetSubtitle1": "Vidjetni o'rnating va sozlang", + "WidgetSubtitle2": "saytingizdagi chat vidjeti", + "VisitorsSubtitle1": "Barcha tashrif buyuruvchilaringiz ro'yxatini ko'ring", + "VisitorsSubtitle2": "va ular bilan suhbatlashing", + "ChatSubtitle": "Chat tarixini ko'ring", + "AnalyticsSubtitle": "Mijozlar bilan bo'lgan suhbatlaringizni kuzatib boring", + "HistorySubtitle": "Yopiq suhbatga qarang", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "\"Standart marshrutlash\" uchun marshrutlash qoidalarini o'rnatish", + "SettingUpTileDeskRoutingRules_2": "\"Standart bo'lim\" uchun marshrutlash qoidalarini o'rnatish", + "TheFollowingRules": "Agar kamida boshqa boʻlim mavjud boʻlsa va uning holati “Koʻrinadigan” boʻlsa, quyidagi qoidalar eʼtiborga olinmaydi.", + "SelectABotThatWill": "Agentning majburiyatini olishdan oldin tashrif buyuruvchilarning suhbatlariga javob beradigan botni tanlang", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Botni tanlang", + "orCreateABot": "yangi bot yarating", + "SelectAnExistingOne": "mavjudni tanlang yoki", + "BotOnly": "Faqat bot", + "RoutingRules": "Marshrut qoidalari", + "SetRoutingRules": "Agentlarning majburiyatlari uchun marshrutlash qoidalarini o'rnating", + "ErrorGroupId": "Xato: guruh identifikatori", + "Trashed": "axlatga tashlangan", + "AllUsers": "Barcha jamoadoshlar", + "UpdateRoutingRules": "Marshrutlash qoidalarini yangilang", + "Processing": "Qayta ishlanmoqda...", + "Completed": "Bajarildi", + "RoutingRulesSuccessfullyUpdated": "Marshrutlash qoidalari muvaffaqiyatli yangilandi", + "GroupLabel": "(Guruh)" + }, + "UsersPage": { + "Invites": "Jamoadoshingizni taklif qiling", + "User": "Jamoadosh", + "Firstname": "Ism", + "Lastname": "Familiya", + "UserId": "Foydalanuvchi IDsi", + "Role": "Rol", + "Available": "Mavjud", + "ViewProfileUser": "Profilni ko'rish", + "tootipEditUser": "Profilni tahrirlash", + "tootipDeleteUser": "A'zoni olib tashlash", + "modalDeleteUser": "A'zoni olib tashlash", + "modalCancelInvite": "Taklifni bekor qilish", + "TheMemberWithId": "Id bo'lgan a'zo", + "WillBeRemoved": "olib tashlanadi", + "AreYouSure": "Haqiqatan ham olib tashlamoqchimisiz", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Haqiqatan ham taklifni bekor qilmoqchimisiz", + "FromTheProject": "loyihadan", + "Confirm": "Tasdiqlang", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "Foydalanuvchi taklif qilindi.", + "Continue": "Davom eting", + "PendingInvitation": "Kutilayotgan taklifnomalar", + "DateOfSending": "Taklif yuborildi", + "InvitedToBecome": "Bo'lishga taklif qilingan", + "NoPendingInvitation": "Kutilayotgan taklif yo'q", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Taklifni qayta yuborish", + "ResendInviteSuccessNoticationMsg": "Taklif elektron pochta manziliga yuborildi ", + "ResendInviteErrorNoticationMsg": "Elektron pochta xabarini yuborishda xatolik yuz berdi ", + "CanceledInviteSuccessMsg": "Taklif bekor qilindi ", + "CanceledInviteErrorMsg": "Taklifni bekor qilishda xatolik yuz berdi" + }, + "UserEditAddPage": { + "AddUser": "Jamoadosh qo'shing", + "AddUserToThe": "Teammate-ga qo'shing", + "Project": "loyiha", + "EditUserRole": "Profilni tahrirlash", + "UserEmail": "Jamoadosh elektron pochtasi", + "Role": "Rol", + "SelectRole": "Rol tanlang", + "Invites": "Taklif qiling", + "Update": "Yangilash", + "UserRoles": "Jamoadosh rollari", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Egasi", + "TheOwnerIs": "Egasi loyihani yaratgan shaxsdir", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "Agent ushbu boshqaruv panelidan yordam suhbatlarini kuzatish va tashrif buyuruvchilar bilan suhbatlashish uchun foydalanishi mumkin.", + "modalInviteUser": "Jamoadoshini taklif qiladi", + "Processing": "Qayta ishlanmoqda...", + "Completed": "Bajarildi", + "TheUserHasBeenInvited": "Foydalanuvchi taklif qilindi.", + "Continue": "Davom eting", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "Siz o'zingizni taklif qila olmaysiz", + "YouCanNotInviteAProjectMember": "Siz allaqachon loyiha a'zosi bo'lgan jamoadoshingizni taklif qila olmaysiz", + "TheEmail": "Elektron pochta", + "wasNotFoundNoteThat": "topilmadi, faqat ro'yxatdan o'tgan jamoadoshi taklif qilinishi mumkinligini unutmang", + "AnErrorHasOccurred": "Xatolik yuz berdi", + "EmailAddress": "E-pochta manzili", + "NumberOfChatsAgentIsAllowedToTake": "Jamoadoshiga bir vaqtning o'zida ruxsat berilgan chatlar soni" + }, + "GroupsPage": { + "Groups": "Guruhlar", + "AddGroup": "Guruh qo'shish", + "Name": "Guruh nomi", + "CreationDate": "Yaratilgan sana", + "Members": "A'zolar", + "NoGroups": "Guruhlar yoʻq", + "GroupId": "Guruh identifikatori", + "PendingAddMembers": "a'zolarni qo'shish kutilmoqda", + "tooltipEditGroup": "Guruhni tahrirlash", + "tooltipDeleteGroup": "Guruhni o'chirish", + "DeleteGroup": "Guruhni o'chirish", + "TheGroupWithId": "Id bilan guruh", + "TheGroup": "Guruh", + "WillBeRemoved": "o'chiriladi", + "AreYouSureDeleteGroup": "Haqiqatan ham guruhni oʻchirib tashlamoqchimisiz", + "IdGroup": "Id guruhi", + "UseGroupsToOrganizeSupportTeams": "Yordam guruhlarini tashkil qilish uchun guruhlardan foydalaning", + "YouCanGroupAgents": "Siz agentlarni malakalar asosida guruhlashingiz va bo'limlaringizga agentlar guruhlarini belgilashingiz mumkin", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Guruh qo'shish", + "EditGroup": "Guruhni tahrirlash", + "GroupName": "Ism", + "Group_Name": "Guruh nomi", + "AddTeammatesToGroup": "Guruhga jamoadoshlaringizni qo'shing", + "UpdateGroup": "Guruhni yangilash", + "Processing": "Qayta ishlanmoqda...", + "Completed": "Bajarildi", + "MemberAddedtoGroup": "Guruhga a'zo qo'shildi", + "MembersAddedtoGroup": "Guruhga qoʻshilgan aʼzolar", + "CreateGroup": "Guruh yaratish", + "UpdateGroupName": "Guruh nomini yangilang", + "GroupAttributes": "Guruh atributlari", + "GroupID": "Guruh identifikatori", + "Members": "A'zolar", + "AddMembers": "A'zolar qo'shing", + "Select": "Tanlang", + "User": "Foydalanuvchi", + "Role": "Rol", + "UserId": "Foydalanuvchi IDsi", + "NoMembers": "Aʼzolar yoʻq", + "AddMembersToTheGroup": "Guruhga a'zolarni qo'shing", + "Add": "Qo'shish", + "GroupCreated1": "Guruh", + "GroupCreated2": "muvaffaqiyatli yaratilgan", + "AddNow": "Guruhga hozir a'zolarni qo'shing", + "AddLater": "Guruhlar roʻyxatiga qaytish (keyinroq qoʻshing)", + "AnErrorHasOccurred": "Xatolik yuz berdi", + "Continue": "Davom eting", + "RemoveMember": "A'zoni olib tashlang", + "TheMemberWithId": "Idga ega aʼzo:", + "WillBeRemoved": "olib tashlanadi", + "AreYouSureRemoveMember": "Haqiqatan ham tanlangan aʼzoni guruhdan olib tashlamoqchimisiz" + }, + "BotsPage": { + "AddBot": "Bot qo'shish", + "Name": "Bot nomi", + "RemoteId": "Masofaviy identifikator", + "CreationDate": "Yaratilgan sana", + "NoBot": "Bot yo'q", + "BotId": "Bot identifikatori", + "PendingAddFaqs": "Tez-tez so'raladigan savollarni qo'shish kutilmoqda", + "tooltipEditBot": "Botni tahrirlash", + "tooltipDeleteBot": "Botni o'chirish", + "tooltipViewAddEditFaq": "Tez-tez so'raladigan savollarni ko'rish / qo'shish / tahrirlash", + "tooltipAddEditFaqNoRelatedFaq": "Tez-tez so'raladigan savollarni qo'shish/tahrirlash (bu botga tegishli tez-tez so'raladigan savollar yo'q)", + "DeleteBotWithId": "ID bilan botni o'chirish:", + "AreYouSureDeleteBot": "Haqiqatan ham bu botni oʻchirib tashlamoqchimisiz?", + "AreYouSureDeleteBotAndRElatedFAq": "Haqiqatan ham ushbu botni va tegishli tez-tez so'raladigan savollarni o'chirib tashlamoqchimisiz?", + "DeleteBot": "Botni o'chirish", + "TheBot": "Bot", + "TheBotWithID": "Id bilan bot", + "WillBeDeleted": "o'chiriladi", + "IfYouDeletedTheBot": "Agar siz botni o'chirib tashlasangiz", + "YouAlsoDeleteItsFaqs": "siz uning barcha tez-tez so'raladigan savollarini ham o'chirib tashlaysiz.", + "ToDeleteTheBotType": "Botni o'chirish uchun bot identifikatorini kiriting:", + "Processing": "Qayta ishlanmoqda...", + "Completed": "Bajarildi", + "BotDeleted": "Bot o'chirildi", + "AnErrorHasOccurred": "Xatolik yuz berdi", + "Continue": "Davom eting", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "Tashqi bot", + "NoUrlProvided": "Hech qanday url berilmagan", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "bot axlatga tashlandi", + "SelectAndConfigureABot": "Botni tanlang va sozlang va suhbatlarda foydalanish uchun uni bo'limda faollashtiring", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "ga kiring", + "DialogflowQuickTips_1B": "Dialogflow konsoli.", + "DialogflowQuickTips_2": "Chap paneldagi ochiladigan menyudan agentingizni tanlang.", + "DialogflowQuickTips_3": "Sozlash tugmasini bosing. U agent sozlamalari sahifasini ochadi.", + "DialogflowQuickTips_4": "Umumiy yorliqda GOOGLE PROJECTS ni qidiring va Xizmat qaydnomangiz havolasini bosing.", + "DialogflowQuickTips_5": "XIZMAT HISOBI konsoliga yoʻnaltirilganingizdan soʻng, yuqori menyuda “+ XIZMAT HISOB QILISHNI YARATISH” tugmasini bosgan holda kalit yarating, avtomatik ravishda yuklab olinadigan JSON kalitini yarating.", + "DialogflowQuickTips_6": "Endi kalit .json hisob ma'lumotlari faylini yuklang.", + "DialogflowQuickTips_7": "Agar sizga hisob ma'lumotlari faylini yaratish bo'yicha batafsil qo'llanma kerak bo'lsa, iltimos", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Bot qo'shish", + "EditBot": "Botni tahrirlash", + "BotName": "Ism", + "CreateBot": "Bot yaratish", + "UpdateBot": "Botni yangilash", + "UpdateBotName": "Botni yangilash", + "BotAttributes": "Bot atributlari", + "BotID": "Bot identifikatori", + "CreationDate": "Yaratilgan sana", + "Processing": "Qayta ishlanmoqda...", + "Completed": "Bajarildi", + "BotCreated": "Bot yaratilgan", + "TheBot": "Bot", + "HasBeenCreated": "muvaffaqiyatli yaratilgan", + "AddFaqToTheBot": "Botga tez-tez so'raladigan savollarni qo'shing", + "ReturnToTheBotList": "Botlar ro'yxatiga qaytish", + "BackToBotsList": "Botlar ro'yxati", + "AnErrorHasOccurred": "Xatolik yuz berdi", + "Continue": "Davom eting", + "Type": "Turi", + "Messages": "Xabarlar" + }, + "FaqPage": { + "EditBOT": "BOTni tahrirlash", + "FAQsOfBOT": "BOT haqida tez-tez so'raladigan savollar:", + "AddFaq": "Savol qo‘shish", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "CSV dan tez-tez so'raladigan savollarni yuklang", + "ExportFaqsToCsv": "Tez-tez so'raladigan savollarni CSV ga eksport qiling", + "BotQuery": "Bot so'rovi", + "Question": "Savol", + "Answer": "Javob", + "Topic": "Mavzu", + "CreationDate": "Yaratilgan sana", + "NoFAQ": "Tez-tez so'raladigan savollar yo'q", + "NoAnswer": "Javob yo'q", + "FaqId": "FAQ ID", + "tooltipEditFaq": "Javobni tahrirlash", + "DeleteFaq": "Javobni o'chirish", + "TheFaqWithID": "Id bilan tez-tez beriladigan savollar", + "WillBeDeleted": "o'chiriladi", + "modalDeleteFaqWithId": "Id bilan tez-tez so'raladigan savollarni o'chirish", + "AreYouSure": "Haqiqatan ham bu niyatni oʻchirib tashlamoqchimisiz?", + "Confirm": "Tasdiqlang", + "ImportCsvFile": "CSV faylini import qiling", + "ColumnsSeparatedWith": "Ustunlar bilan ajratilgan:", + "DelimiterOptionMustBe": "Ajratish parametri bir belgidan iborat boʻlishi kerak", + "ChooseFile": "Choose file", + "UploadCsv": "CSV yuklash", + "Completed": "Bajarildi", + "FaqsSuccessfullyUploaded": "Tez-tez so'raladigan savollar muvaffaqiyatli yuklandi", + "AnErrorOccurredDuringTheUpload": "Yuklash vaqtida xatolik yuz berdi", + "AnErrorOccurredWhilDeletingTheAnswer": "Javobni oʻchirishda xatolik yuz berdi", + "AnswerSuccessfullyDeleted": "Javob muvaffaqiyatli oʻchirildi", + "Continue": "Davom eting" + }, + "FaqEditAddPage": { + "AddFaq": "Javob qo'shish", + "EditFaq": "Javobni tahrirlash", + "Question": "Savol", + "Answer": "Javob", + "CreateFaq": "Javob yaratish", + "UpdateFaq": "Javobni yangilash", + "FaqAttributes": "Javob atributlari", + "FaqID": "Javob identifikatori", + "CreationDate": "Yaratilgan sana", + "TheRequestWillBeAssignedToAHumanAgent": "Boʻlim qoidalariga rioya qilgan holda suhbatni avtomatik ravishda odam agentiga oʻtkazish uchun “Javob berish” matn maydoniga oxirgi qator sifatida “agent”ni qoʻying. Odam o'tkazish haqida ko'proq", + "DisplayTheButtonWithNameButton_1": "tugma sintaksisini ko'rsatish: javob matnining yangi satrida \"*\" belgisidan keyin bitta bo'sh joydan keyin tugma matnidan foydalaning. Misolga qarang", + "DisplayTheImageWithTheSpecifiedURL": "tasvirni belgilangan URL bilan ko'rsatish. Misolga qarang", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "tashqi veb-hukni belgilangan oxirgi nuqtaga chaqiring", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Savol", + "Answer": "Javob", + "EnterTheQuestion": "Savolni kiriting", + "RunTest": "Sinovni ishga tushirish", + "HideScore": "Hisobni yashirish" + }, + "DepartmentsPage": { + "AddDepartment": "Bo'lim qo'shing", + "CreationDate": "Yaratilgan sana", + "CreatedThe": "yaratgan", + "Status": "Holat", + "Visible": "Ko'rinadigan", + "Hidden": "Yashirin", + "NoDept": "Bo'lim yo'q", + "ActivatedBot": "faollashtirilgan:", + "OnlyBot": "(faqat bot)", + "NoBotActivated": "no AI agent", + "Group": "guruh:", + "TheGroupHasBeenTrashed": "guruh axlatga tashlandi", + "AllUsers": "Barcha jamoadoshlar", + "DeleteDepartment": "Bo'limni o'chirish", + "DeleteDepartmentWithId": "Identifikatorli bo'lim:", + "WillBeDeleted": "o'chiriladi", + "AreYouSure": "Haqiqatan ham boʻlimni oʻchirib tashlamoqchimisiz ", + "Confirm": "Tasdiqlang", + "tooltipDeleteDept": "Bo'limni o'chirish", + "tooltipEditDept": "Tahrirlash bo'limi", + "VisibleColumnTooltip": "Agar kamida ikkita boʻlim koʻrinish holati “Koʻrinadigan” ga oʻrnatilgan boʻlsa, ular vidjet boʻlimlarini tanlash menyusida koʻrsatiladi.", + "DepartmentsAreAGreatWayToSeparateChats": "Bo'limlar chatlar va jamoadoshlarni mantiqiy yordam guruhlariga ajratishning ajoyib usuli hisoblanadi", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Foydalanuvchilarning savollariga eng yaxshi javob bera oladigan foydalanuvchilarni jamoaga yo'naltiring.", + "DeptId": "Bo'lim identifikatori" + }, + "DeptsAddEditPage": { + "AddDept": "Bo'lim qo'shing", + "EditDept": "Tahrirlash bo'limi", + "DeptName": "Bo'lim nomi", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Botni faollashtiring", + "BotOnly": "Faqat bot", + "SetRoutingRules": "Agentlarning majburiyatlari uchun marshrutlash qoidalarini o'rnating", + "ErrorGroupId": "Xato: guruh identifikatori", + "AllUsers": "Barcha jamoadoshlar", + "Trashed": "axlatga tashlangan", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "yangi guruh yaratish", + "SelectAnExistingOne": "mavjudni tanlang yoki", + "CreateDept": "Bo'lim yaratish", + "UpdateDept": "Yangilash bo'limi", + "Description": "Tavsif", + "DeptId": "Departament ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Departament agentlari", + "AssignTo": "tayinlash", + "AutomaticallyAssign": "Avtomatik ravishda kiruvchi suhbatlarni Onlayn agentlarga tayinlang.", + "AgentsAreNotified": "Agentlar xizmat ko'rsatilmaganlardan chatlarni qo'lda oladi.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Boʻlim muvaffaqiyatli oʻchirildi", + "DeleteDeptError": "Bo'limni o'chirishda xatolik yuz berdi", + "CreateDeptSuccess": "Kafedra muvaffaqiyatli tashkil etildi", + "CreateDeptError": "Bo'lim yaratishda xatolik yuz berdi", + "UpdateDeptSuccess": "Kafedra muvaffaqiyatli yangilandi", + "UpdateDeptError": "Bo'limni yangilashda xatolik yuz berdi" + } + }, + "VisitorsPage": { + "UnservedRequests": "Tayinlanmagan suhbatlar", + "ServedRequests": "Belgilangan suhbatlar", + "ActiveRequests": "Faol suhbatlar", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Standart", + "Requester": "So'rovchi", + "Message": "Xabar", + "AssignedTo": "tayinlangan", + "Archive": "Arxiv", + "Resolve": "Yechish", + "tootipArchiveRequest": "Suhbatni yoping", + "NoVisitor": "Faol tashrif buyuruvchilar yo'q", + "ClickHereToSimulate": "Mehmonni taqlid qilish uchun shu yerni bosing", + "SimulateVisitor": "Mehmonni simulyatsiya qilish", + "RequestId": "Suhbat identifikatori:", + "RequesterId": "So'rovchi identifikatori:", + "Close": "Yopish", + "Enter": "Kirish", + "Loading": "Yuklanmoqda", + "ArchiveRequest": "Suhbat arxivi", + "TheRequestWithId": "ID bilan suhbat:", + "WillBeArchived": "arxivlanadi", + "AreYouSure": "Tanlangan suhbatni arxivlashni xohlaysizmi?", + "Note": "Eslatma: yopiq suhbatlar Tarixga ko'chiriladi", + "Completed": "Bajarildi", + "RequestArchived": "Suhbat arxivlandi", + "AnErrorHasOccurred": "Suhbatni arxivlashda xatolik yuz berdi", + "AnErrorHasOccurredLeavingTheChat": "Chatni tark etishda xatolik yuz berdi", + "Continue": "Davom eting", + "Reassign": "Qayta tayinlash", + "SelectTheUserToWhom": "Suhbatni boshqa jamoadoshingizga tayinlang", + "SelectTheDeptsToWhom": "Suhbatni boshqa bo'limga tayinlang", + "ReassignRequestTo": "Suhbatni qayta tayinlash", + "ReassignRequest": "Suhbatni qayta tayinlash", + "AssignRequest": "Suhbatni tayinlash", + "AddAgent": "Jamoadosh qo'shing", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Qayta tayinlash:", + "AssignTo": "Quyidagilarga tayinlash:", + "TheRequestWillBeReassignedTo": "Suhbat qayta tayinlanadi", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Chatni tark eting", + "Leave": "Ketish", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "Siz chatni tark etdingiz", + "AuthenticatedUser": "Tasdiqlangan foydalanuvchi", + "ViewRequestDetails": "Suhbat tafsilotlarini ko'rish", + "Open": "Ochiq" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Suhbat xabarlari", + "Messages": "Xabarlar", + "RequestAttributes": "Suhbatning atributlari", + "RequestDetails": "Suhbat tafsilotlari", + "Details": "Tafsilotlar", + "Enter": "Suhbatga qo'shiling", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Chatni oching", + "Loading": "Yuklanmoqda", + "Archive": "Arxiv", + "Close": "Yopish", + "CloseTheRequest": "Suhbat arxivi", + "ForwardTheRequest": "oldinga suhbat", + "RequestClosed": "Suhbat arxivlandi", + "InternalRequestClosed": "Chipta arxivlandi", + "RequestResolved": "Suhbat hal qilindi", + "InternalRequestResolved": "Chipta hal qilindi", + "Resolved_M": "Yechilgan", + "Resolved_F": "Yechilgan", + "Subject": "Mavzu", + "WasServedBy": "tomonidan xizmat ko'rsatildi", + "RequestUnserved": "Suhbat tayinlanmagan", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Chipta tayinlanmagan", + "RequestServedBy": "Suhbat tayinlandi", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Chipta tayinlandi", + "ConversationAssignedToYou": "Suhbat sizga tayinlandi", + "TicketAssignedToYou": "Sizga tayinlangan chipta", + "RequestId": "Suhbat identifikatori", + "Date": "Sana", + "Requester": "So'rovchi", + "RequesterName": "So'rovchi nomi", + "RequesterId": "So'rovchi identifikatori", + "ChatFormUserName": "Foydalanuvchi nomi", + "ChatFormUserEmail": "Elektron pochta", + "DepartmentName": "Bo'lim", + "Rating": "Reyting", + "RatingMessage": "Reyting xabari", + "DepartmentId": "Bo'lim identifikatori", + "SourcePage": "Manba", + "Agents": "Agentlar", + "NoAgent": "Agent yo'q" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Teglar", + "Tag": "teg", + "TagName": "Teg nomi", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Teg qo'shing", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Tegni o'chirish", + "TypeALabelAndPressEnter": "Tegni kiriting va Enter tugmasini bosing", + "YouHaveNotAddedAnyTags": "Siz hech qanday teg qo'shmagansiz", + "DoYouReallyWantToCancelTheTag": "Haqiqatan ham tegni o'chirib tashlamoqchimisiz", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Qizil", + "orange": "apelsin", + "yellow": "Sariq", + "green": "Yashil", + "blue": "Moviy", + "violet": "binafsha" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Teg yaratildi", + "CreateLabelError": "Teg yaratishda xatolik yuz berdi", + "DeleteLabelSuccess": "Teg muvaffaqiyatli oʻchirildi", + "DeleteLabelError": "Tegni oʻchirishda xatolik yuz berdi", + "UpdateLabelSuccess": "Teg muvaffaqiyatli yangilandi", + "UpdateLabelError": "Tegni yangilashda xatolik yuz berdi", + "AddLabelSuccess": "Teg qo‘shildi", + "AddLabelError": "Teg qo‘shishda xatolik yuz berdi" + } + }, + "Notes": { + "Notes": "Eslatmalar", + "AddNote": "Eslatma qo'shish", + "AddANote": "Eslatma qo'shing ...", + "DeleteNote": "Eslatmani o'chirish", + "DoYouReallyWantToCancelTheNote": "Haqiqatan ham eslatmani bekor qilmoqchimisiz", + "NotificationMsgs": { + "CreateNoteSuccess": "Eslatma muvaffaqiyatli yaratildi", + "CreateNoteError": "Eslatma yaratishda xatolik yuz berdi", + "DeleteNoteSuccess": "Eslatma muvaffaqiyatli oʻchirildi", + "DeleteNoteError": "Eslatmani oʻchirishda xatolik yuz berdi" + } + }, + "HistoryPage": { + "Requester": "So'rovchi", + "Message": "Xabar", + "NoRequests": "Suhbat yo'q", + "RequestId": "Suhbat identifikatori:", + "RequesterId": "So'rovchi identifikatori:", + "Close": "Yopish", + "ContainsTheWords": "So'zlarni o'z ichiga oladi", + "SearchByWordsOrByTicketID": "So'zlar yoki chipta identifikatori bo'yicha qidirish (masalan, №123)", + "FilterByDepartment": "Bo'lim", + "AllDepts": "Barcha bo'limlar", + "Agent": "Agent", + "AllAgents": "Barcha agentlar", + "DateRange": "Sana diapazoni", + "ClearSearch": "Qidiruvni tozalash", + "HistoryIsOnlyAvailableForThePast14Days": "Tarix faqat oxirgi 14 kun uchun mavjud", + "ForUnlimitedChatHistory": "cheksiz chat tarixini olish uchun" + }, + "Trigger": { + "Trigger": "Triggerlar", + "TriggerList": "Trigger ro'yxati", + "AddTrigger": "Trigger qo'shing", + "EditTrigger": "Triggerni tahrirlash", + "TriggerName": "Trigger nomi", + "TriggerListDescription": "Tavsif", + "TriggerListActivated": "Faollashtirilgan", + "Return": "Qaytish", + "NoTrigger": "Trigger yo'q", + "Completed": "Bajarildi", + "Processing": "Qayta ishlanmoqda...", + "TheTriggerHasBeenAdded": "Trigger muvaffaqiyatli qo‘shildi", + "TheTriggerHasBeenUpdated": "Trigger muvaffaqiyatli yangilandi", + "Continue": "Davom eting", + "ModalDeleteTriggerTitle": "Triggerni o'chirish", + "AreYouSureDeleteTrigger": "Haqiqatan ham triggerni oʻchirib tashlamoqchimisiz", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Barcha maydonlarni kompilyatsiya qiling", + "ERROR_ConditionTypeInNull": "ERROR!! Triggerni faollashtirish uchun shartni tanlang ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Triggerni faollashtirish uchun barcha shartlarni tanlang", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Harakat qilinadigan harakatni tanlang", + "ErrorMessage": "Iltimos, saqlashdan oldin xatolarni tuzating", + "ErrorMessageServer": "Serverda xatolik yuz berdi", + "Add_Edit": { + "TriggerStatus": "Trigger holati", + "TriggerENABLED": "Yoqilgan", + "TriggerDISABLED": "O'chirilgan", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Trigger holatini o'rnating. Odatiy bo'lib u ENABLED ga o'rnatiladi", + "SetTheStatusOfTrigger": "Trigger holatini o'rnating.", + "ByDefaultIsSetToENABLED": "Odatiy bo'lib, u \"Enabled\" ga o'rnatiladi", + "TriggerName": "Ism", + "TriggerRequiredFieldError": "Majburiy maydon", + "Description": "Tavsif", + "CustomizeTrigger": "Triggerni moslashtiring", + "RunTrigger": "Triggerni ishga tushirish", + "ResetToDefaults": "Standart sozlamalarni tiklash", + "RunTrigger_dropdownElements": { + "Placeholder": "Faollashtirish usulini tanlang", + "WhenRequestChat": "Mehmon suhbatni talab qilganda", + "WhenMessageIsSent": "Chat xabari yuborilganda", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "Foydalanuvchi tizimga kirganida", + "NewEvent": "Yangi voqea" + }, + "CheckConditions": "Shartlarni tekshiring", + "CheckConditions_dropdownElements": { + "Placeholder": "Faollashtirish shartlarini tanlang", + "CheckAllConditions": "Quyidagi barcha shartlarni tekshiring", + "CheckAnyConditions": "Quyidagi shartlardan birini tekshiring" + }, + "ConditionPlaceholder": "Shartni tanlang", + "CompileAllField_error": "Barcha maydonni kompilyatsiya qilish", + "PerformFollowingActions": "Quyidagi amallarni bajaring", + "ActionPlaceholder": "Amalni tanlang", + "CreateTriggerButton": "Trigger yarating", + "UpdateTriggerButton": "O'zgarishlarni saqlang", + "CancelButton": "Bekor qilish", + "ConditionNotifyError": "Faol ishga tushirish uchun kamida 1 shart mavjud boʻlishi kerak", + "ActionNotifyError": "Trigger uchun kamida 1 ta amal boʻlishi kerak" + }, + "MessagePlaceholder": "Xabar", + "ServerError": "Maʼlumotlarni yuklashda xatolik yuz berdi", + "DeleteServerError": "Triggerni oʻchirishda xatolik yuz berdi", + "DeleteTriggerSuccess": "Trigger muvaffaqiyatli oʻchirildi", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Xabar ma'lumotlari", + "RequestInformation": "Suhbat haqida ma'lumot", + "VisitorInformation": "Tashrif buyuruvchilar haqida ma'lumot", + "PageInformation": "Sahifa ma'lumotlari", + "SoftwareOfVisitor": "Tashrifchining dasturiy ta'minoti/kompyuteri", + "ChatInformation": "Chat bilan bog'liq ma'lumotlar" + }, + "label_key": { + "VisitorSearchTerm": "Xabar matni", + "VisitorName": "Kontakt nomi", + "VisitorMail": "Mehmon pochtasi", + "VisitorDepartment": "Mehmonlar bo'limi", + "VisitorReferrer": "Tashrifchi (mijoz)", + "VisitorURL": "Mehmon sahifasi URL", + "VisitorPageTitle": "Mehmon sahifasining sarlavhasi", + "VisitorBrowser": "Mehmon brauzeri", + "VisitorPlatform": "Mehmon platformasi", + "Department": "Bo'lim", + "VisitorServed": "Mehmonga xizmat ko'rsatildi", + "VisitorFirstText": "Birinchi xabar matni", + "VisitoruserAgent": "Mehmon foydalanuvchi agenti", + "VisitoruserAgentAvailable": "Mavjud agentlar soni", + "NumberOfParticipatingBot": "Ishtirokchi botlar soni", + "DepartmentHasBot": "Kafedrada bot bor", + "OfficesAreOpen": "Ofislar ochiq", + "RequestStatus": "Suhbat holati", + "ChannelName": "Kanal nomi", + "VisitorCountryRegion": "Til", + "VisitorCountryCode": "Tashrifchi mamlakat kodi", + "VisitorCountryName": "Tashrifchi mamlakat nomi" + }, + "placeholder": { + "SelectDepartment": "Bo'limni tanlang", + "SelectStatus": "Holatni tanlang", + "SelectLanguage": "Tilni tanlang" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Tashrif buyuruvchilar haqida ma'lumot", + "PageInformation": "Sahifa ma'lumotlari", + "SoftwareOfVisitor": "Tashrifchining dasturiy ta'minoti/kompyuteri", + "ChatInformation": "Chat bilan bog'liq ma'lumotlar", + "ChannelInformation": "Kanal ma'lumotlari", + "LocationVisitor": "Mehmon tili" + }, + "label_key": { + "VisitorSearchTerm": "Xabar matni", + "VisitorName": "Mehmon nomi", + "VisitorMail": "Mehmon elektron pochtasi", + "VisitorFirstText": "Birinchi xabar matni", + "VisitorDepartment": "Mehmonlar bo'limi", + "VisitorReferrer": "Tashrifchi (mijoz)", + "VisitoruserAgent": "Mehmon foydalanuvchi agenti", + "VisitoruserAgentAvailable": "Mavjud agentlar soni", + "NumberOfParticipatingBot": "Ishtirokchi botlar soni", + "VisitorURL": "Mehmon sahifasi URL", + "VisitorPageTitle": "Mehmon sahifasining sarlavhasi", + "VisitorBrowser": "Mehmon brauzeri", + "VisitorPlatform": "Mehmon platformasi", + "Department": "Bo'lim", + "DepartmentHasBot": "Kafedrada bot bor", + "OfficesAreOpen": "Ofislar ochiq", + "VisitorServed": "Mehmonga xizmat ko'rsatildi", + "RequestStatus": "Suhbat holati", + "ChannelName": "Kanal nomi", + "VisitorCountryRegion": "Til", + "VisitorCountryCode": "Tashrifchi mamlakat kodi", + "VisitorCountryName": "Tashrifchi mamlakat nomi" + }, + "placeholder": { + "SelectDepartment": "Bo'limni tanlang", + "SelectStatus": "Holatni tanlang", + "SelectLanguage": "Tilni tanlang" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Tashrif buyuruvchilar haqida ma'lumot", + "PageInformation": "Sahifa ma'lumotlari", + "SoftwareOfVisitor": "Tashrifchining dasturiy ta'minoti/kompyuteri", + "ChatInformation": "Chat bilan bog'liq ma'lumotlar" + }, + "label_key": { + "VisitorName": "Mehmon nomi", + "VisitorLastName": "Tashrifchi familiyasi", + "VisitorMail": "Mehmon pochtasi" + }, + "placeholder": { + "SelectDepartment": "Bo'limni tanlang", + "SelectStatus": "Holatni tanlang" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Tashrif buyuruvchilar haqida ma'lumot" + }, + "label_key": { + "EventName": "Tadbir nomi", + "EventCode": "Tadbir kodi", + "EventSourcePage": "Manba sahifasi" + }, + "placeholder": { + "SelectDepartment": "Bo'limni tanlang", + "SelectStatus": "Holatni tanlang" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Teng", + "NotEqual": "Teng emas", + "Contains": "Tarkibida", + "NotContain": "Tarkibi yo'q", + "GreatherThan": "dan kattaroq", + "LessThan": "Kamroq", + "GreaterEqualThan": "dan katta yoki teng", + "LessEqualThan": "dan kichik yoki teng", + "HasOwnProperty": "Bot bor", + "NotHasOwnProperty": "Bot yo'q" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Mehmonga xabar yuboring", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Bo'limga tayinlang", + "ReAssignToSameDep": "Xuddi shu bo'limga qayta tayinlang", + "RequestUpdateStatus": "Suhbat holatini o'zgartiradi", + "RequestClose": "Suhbatni yoping", + "RequestReopen": "Suhbatni qayta oching", + "RequestParticipantsJoin": "Suhbatga agent yoki bot qo'shadi", + "RequestParticipantsLeave": "Suhbatdan agent yoki botni olib tashlang", + "LaunchBot": "Botni ishga tushiring", + "RequestCreate": "Suhbat yarating", + "AssignLabel": "Teg belgilang", + "LaunchDeptBot": "Bo'lim botini ishga tushiring" + }, + "placeholder": { + "NameAgent": "Agent nomi", + "SelectDepartment": "Bo'limni tanlang", + "SelectStatus": "Holatni tanlang", + "SelectAgent": "Agent yoki botni tanlang", + "SelectBot": "Botni tanlang", + "Label": "teg" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Skriptni nusxalash", + "TestThisCode": "Ushbu kodni sinab ko'ring!", + "TestTheWidget": "Vidjetni sinab ko'ring!", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "Mehmonlar bilan suhbatlashish uchun vidjetni veb-saytingizga joylashtiring.", + "CopyTheFollowingScript...": "Quyidagi skriptdan nusxa oling va uni veb-saytingizning HTML manbasiga kiriting ", + "OrAddItWith...": "yoki bilan qo'shing", + "HereHow": "Mana qanday qilib.", + "IncludeThePreChatForm_1": "Pre-Chat shaklini qo'shing", + "ActivateThePreChatForm": "Pre-Chat shaklini yoqing", + "PreChatForm": "Oldindan suhbat shakli", + "RequiresVisitorsToCompleteForm": "Suhbatni boshlashdan oldin tashrif buyuruvchilardan shaklni (to'liq ism va elektron pochta) to'ldirishni talab qiladi", + "IncludeTheCalloutTimer_1": "CALLOUT taymerini qo'shing: ", + "MakeTheFirstStep": "Mehmonlarni suhbatga taklif qilish orqali suhbatga birinchi qadamni qo'ying", + "CalloutTimer": "Taymer", + "WhenDisabled": "o'chirilganda, foydalanuvchi ishga tushirish tugmachasini bosganida chat oynasi ochiladi", + "CalloutDisabled": "Qo'ng'iroq o'chirilgan", + "OpensTheChatImmediately": "Qo'ng'iroqni darhol ochadi", + "OpensTheChatAfter": "keyin qo'ng'iroqni ochadi", + "Seconds": "soniya", + "CalloutTitle": "Sarlavha", + "CustomizeTheCalloutTitle": "Chaqiruv sarlavhasini moslashtiring", + "CalloutMsg": "Xabar", + "CustomizeTheCalloutMsg": "Chaqiruv xabarini moslashtiring", + "WidgetAlignment": "Vidjetlarni tekislash", + "WidgetMargin": "Vidjet chegarasi", + "BottomRight": "pastki o'ng", + "BottomLeft": "pastki chap", + "AlignsTheWidgetToThe": "vidjetni ga tekislaydi", + "OfTneWindow": "derazadan", + "LearnMore": "Bizning integratsiyalarimiz haqida ko'proq bilib oling", + "Here": "Bu yerga", + "TheWebSDKguide": "Web SDK qo'llanmasi" + }, + "right": "pastki o'ng", + "left": "pastki chap", + "ScriptPage": { + "EnterYourScript": "Skriptingizni kiriting", + "EnterYourScriptHere": "Skriptingizni shu yerga kiriting", + "Save": "Saqlash" + }, + "VerifyEmailPage": { + "VerifyEmail": "Elektron pochtani tasdiqlang", + "EmailVerificationFailed": "Elektron pochtani tekshirish amalga oshmadi", + "YourEmailHasSuccess": "Emailingiz muvaffaqiyatli tasdiqlandi", + "GoToCONSOLE": "KONSOLIGA OCHISH" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Ruxsatsiz kirish!", + "OopsYouDontHave": "Voy! Sizda bu sahifaga kirishga ruxsat yo‘q.", + "OopsYoudontBelongToTheProject": "Voy! Siz bu loyihaga tegishli emassiz." + }, + "HoursPage": { + "TheProject": "Loyiha ", + "IsSettedTo": "o'rnatiladi:", + "YouAreCurrentlyAt": "Siz hozirda:", + "SetProjectToYourTimeZone": "Loyihani vaqt mintaqangizga o'rnating", + "TheProjectIsAlreadySettedOnYourTZ": "loyiha allaqachon vaqt mintaqangizga o'rnatilgan", + "CurrentTimezone": "joriy vaqt mintaqasi", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "suhbatlar agentlarga ularning mavjudligi holatiga qarab tayinlanadi", + "Day": "kun", + "Status": "Holat", + "Morning": "Birinchi interval", + "Afternoon": "Ikkinchi interval", + "Opened": "OPEN", + "Closed": "YOPIQ", + "From": "Kimdan", + "To": "Kimga", + "UpdateHours": "Updating operating hours...", + "Processing": "Qayta ishlanmoqda...", + "Completed": "Bajarildi", + "OperatingHoursSuccessfullyUpdated": "Ish vaqti muvaffaqiyatli yangilandi", + "AnErrorHasOccurred": "Ish soatlarini yangilashda xatolik yuz berdi", + "ErrorSelectTheProjectTimezone": "Loyiha vaqt zonasini tanlang", + "Continue": "Davom eting", + "UpgradeYourAccountToSetTeamOfficeHours": "Jamoaning ish vaqtini belgilash va tashrif buyuruvchilarga agentlaringiz qachon ishlayotgani haqida xabar berish uchun hisobingizni yangilang!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "yakshanba", + "Monday": "dushanba", + "Tuesday": "seshanba", + "Wednesday": "chorshanba", + "Thursday": "Payshanba", + "Friday": "Juma", + "Saturday": "shanba", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analitika", + "HeatMapTitle": "Kunning bir soatiga suhbatlar", + "PanoramicaComponentTitle": "Umumiy koʻrinish", + "MetricsComponentTitle": "Ko'rsatkichlar", + "Metrics": { + "Requests": "Suhbatlar", + "Sentiment": "Hissiyot", + "ResponseTime": "Javob vaqti", + "ConversationLenght": "Suhbat uzunligi", + "Satisfaction": "Qoniqish", + "Events": "Voqealar" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Haqiqiy vaqt", + "AvgTimeTitle": "O'rtacha vaqt monitoringi", + "MedianResTimeClock": "Median javob vaqti", + "ResponseAVGtime": "Jamoangizning umumiy oʻrtacha javob vaqti ", + "ConvDurationTitle": "Suhbat uzunligi monitoringi", + "MedianConvClock": "Suhbatning o'rtacha davomiyligi", + "ResponseDurationtime": "Jamoangizning umumiy oʻrtacha suhbat uzunligi ", + "RequestChartTitle": "Oxirgi suhbatlar soni ", + "FilterReport": "Hisobotni filtrlash", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "kunlar", + "FilterByWeek": "Haftalar", + "FilterByMonth": "Oylar", + "FilterBy": "Filtrlash", + "Last": "Oxirgi", + "Milliseconds": "Millisoniyalar", + "Seconds": "soniyalar", + "Second": "Ikkinchi", + "Minutes": "Daqiqalar", + "Minute": "Daqiqa", + "Hours": "Soat", + "Hour": "Soat", + "Days": "kunlar", + "Day": "kun", + "Month": "Oy", + "Months": "Oylar", + "Year": "Yil", + "Years": "Yillar", + "DataRangeRequest": "Ma'lumotlar diapazoni ", + "RealTimeMonitoring": "Haqiqiy vaqtda monitoring", + "SentimentTitle": "Mijozlarni qondirish", + "SentimentHEART": "Mijozlarning o'rtacha qoniqish darajasi", + "SentimentMedianValueHEART": "Jamoangizning umumiy o'rtacha mijozlar qoniqish darajasi:", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Mijozlar bilan bo'lgan suhbatlaringizni kuzatish uchun hisobingizni yangilang", + "DailyMedianResponseTime": "Oxirgi kunlik median javob vaqti", + "DailyConvDurationTime": "Oxirgi vaqtda o'rtacha kunlik suhbat davomiyligi", + "VisitorsComponentTitle": "Mehmonlar", + "Visitors": { + "NumberOfVisitors": "Noyob tashrif buyuruvchilar soni", + "VisitorsChartTitle": "Oxirgi noyob tashrif buyuruvchilar soni " + }, + "MessagesComponentTitle": "Xabarlar", + "Messages": { + "MessagesChartTitle": "Oxirgi xabarlar soni", + "NumberOfMessages": "Xabarlar soni", + "NoMessagesValue": "Jamoangiz hali hech qanday xabar olmagan" + }, + "SatisfactionComponentTitle": "Qoniqish monitoringi", + "Satisfaction": { + "SatisfactionStar": "O'rtacha qoniqish", + "StatisfactionValueLabel": "Sizning jamoangiz uchun o'rtacha reyting ", + "NoSatisfactionValue": "Jamoangiz hali hech qanday baho olmagan.", + "DailySatisfactionTrend": "Oxirgidan qoniqishning kunlik tendentsiyasi" + }, + "Events": { + "EventsMonitoring": "Voqealar monitoringi", + "EventsChartTitle": "Oxirgi voqealar soni", + "AllEvents": "Barcha voqealar" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "suhbat butunlay o'chiriladi", + "SelectedRequestsWillBePermanentlyDeleted": "tanlangan suhbatlar butunlay oʻchirib tashlanadi", + "Done": "Bajarildi!", + "TheRequestWasSuccessfullyDeleted": "suhbat muvaffaqiyatli o'chirildi", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} ta suhbat muvaffaqiyatli oʻchirildi", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} ta suhbat muvaffaqiyatli o'chirildi\n\nDiqqat, {{ num_conv_exc}} suhbat o'chirilmadi", + "ErrorDeleting": "Oʻchirishda xatolik yuz berdi!", + "PleaseTryAgain": "Iltimos, yana bir bor urinib ko'ring" + }, + "MoveToTrash": "Chiqindiga o'tkazing", + "_Active": "faol", + "TrashContacts": "Kontaktlarni axlat qutisi", + "inTheTrash": "axlatda", + "CloseTrash": "Chiqindini yoping", + "SearchInTrash": "Chiqindidan qidiring", + "Done": "Bajarildi", + "TheContactWillBePermanentlyDeleted": "kontakt butunlay o'chiriladi", + "ErrorDeleting": "Oʻchirishda xatolik yuz berdi!", + "PleaseTryAgain": "Iltimos, yana bir bor urinib ko'ring", + "TheContactWasSuccessfullyDeleted": "kontakt muvaffaqiyatli o'chirildi", + "YouCannotDeleteThisContact": "Bu kontaktni oʻchira olmaysiz, chunki u bilan bogʻlangan suhbatlar mavjud", + "MoveTheContactToTheTrash": "Kontakt {{ contactname }} axlat qutisiga tashlansinmi?", + "MoveTheContactToTheTrashNoName": "Kontakt axlat qutisiga tashlansinmi?", + "TheContactHasBeenMovedToTheTrash": "Kontakt axlat qutisiga tashlandi", + "TheRequestHasBeenMovedToHistory": "suhbat tarixga ko'chirildi", + "AnErrorHasOccurredArchivingTheRequest": "Suhbatni arxivlashda xatolik yuz berdi", + "RestoreContact": "kontaktni tiklash", + "NoProjects": "Loyihalar yoʻq", + "RelatedKnowledgeBase": "Tegishli bilimlar bazasi", + "LoadBrandError": "Brendingizni yuklashda xatolik yuz berdi. Xato kodi:", + "OperatingHoursAreEnabled": "Ish vaqti yoqilgan", + "OperatingHoursAreDisabled": "Ish vaqti o'chirilgan", + "HumanAgentsOnly": "Faqat inson agentlari", + "BotsOnly": "Faqat botlar", + "AnErrorOccurredWhileSendingTheEmail": "Elektron pochta xabarini yuborishda xatolik yuz berdi", + "UserNotFound": "Foydalanuvchi topilmadi", + "SystemTrigger": "Tizim trigger", + "CustomTrigger": "Maxsus trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "Optimal tasvir hajmi 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "Shaffof fonga ega PNG yoki GIF eng yaxshi ishlaydi", + "HowWorks": "{{ helpdoc }} qanday ishlaydi", + "HowTriggersWorks": "Triggerlar qanday ishlaydi", + "ThisScreenDisplayAMaximumOf100RealTime": "bu sahifa real vaqtda maksimal 100 ta suhbatni ko'rsatadi. Barcha suhbatlarni ko'rish yoki kengaytirilgan qidiruv uchun bu yerni bosing.", + "AllConversations": "Barcha suhbatlar", + "FilterFor": "uchun filtrlash", + "NotInRealTime": "real vaqtda emas", + "ResetFilters": "Filtrlarni tiklash", + "AppliedFilters": "Amaliy filtrlar", + "Ticket": "Ichki so'rov", + "EnableDisable": "Yoqish / o'chirish", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Obuna qo'shish", + "Subscriptions": "Obunalar", + "NoWebhookSubscriptions": "Webhook obunalari mavjud emas", + "CreateSubscription": "Obuna yaratish", + "UpdateSubscription": "Obunani yangilash", + "RequiredFiled": "*Majburiy maydon", + "SelectEvent": "Tadbirni tanlang", + "SharedSecretGenerated": "Vebhuk siri yaratilgan", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "Bu sizning umumiy siringiz", + "Copy": "Nusxalash", + "NoteThatWillBeDisplayedOnce": "E'tibor bering, bu umumiy sir faqat bir marta ko'rsatiladi", + "ConfirmSubscriptionDeleteTitle": "Obunani o'chirish", + "ConfirmSubscriptionDeleteBody": "Haqiqatan ham obunani bekor qilmoqchimisiz? Bu harakatni qaytarib bo'lmaydi.", + "ConfirmButton": "Tasdiqlang", + "CancelButton": "Bekor qilish", + "MoreInfoWebhook": "Webhook haqida ko'proq ma'lumot olish uchun tashrif buyuring ", + "NotificationMsgs": { + "DeleteSubscriptionError": "Obunani o‘chirishda xatolik yuz berdi", + "DeleteSubscriptionSuccess": "Obuna muvaffaqiyatli oʻchirildi", + "CreateSubscriptionSuccess": "Obuna muvaffaqiyatli yaratildi", + "CreateSubscriptionError": "Obuna yaratishda xatolik yuz berdi", + "UpdateSubscriptionSuccess": "Obuna muvaffaqiyatli yangilandi", + "UpdateSubscriptionError": "Obunani yangilashda xatolik yuz berdi", + "ShowSecretError": "Yashirin yaratishda xatolik yuz berdi" + } + }, + "SoundEnabled": "Ovoz yoqilgan", + "SoundDisabled": "Ovoz o'chirilgan", + "NumberOfRequestsAssignedToMe": "Menga tayinlangan suhbatlar soni", + "NumberOfUnservedRequests": "Tayinlanmagan suhbatlar soni", + "User": "Foydalanuvchi", + "ProjectSelected": "Loyiha tanlandi", + "GoToNotRealTimeRequests": "real vaqtda bo'lmagan suhbatlar sahifasiga o'ting", + "FilterBy": "Filtr boʻyicha", + "ConversationStatus": "Suhbat holati", + "IntroGreetings": "Kirish tabriklari", + "ReplyTimeMsg": "Javob vaqti", + "SayHowSoonYourTeamUsuallyReplies": "Jamoangiz odatda qanchalik tez javob berishini ayting", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "Bu xabar oxirgi 4 soat ichida jamoaning o'rtacha javob vaqti mavjud bo'lmaganda paydo bo'ladi", + "DynamicallySharingAverageResponseTime": "Dinamik ravishda, jamoaning o'rtacha javob vaqtini bo'lishish", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Jamoaning o'rtacha javob vaqti mavjud bo'lmasa, kontaktlaringiz bu xabarni ko'radi", + "ConfigureWidget": "Vidjetni sozlash", + "WidgetAppearanceAndDefaultLanguage": "Vidjet ko'rinishi va standart til", + "AlwaysWithTheFollowingMessage": "Har doim quyidagi xabar bilan", + "ReadyThemes": "Tayyor mavzular", + "CustomColors": "Maxsus ranglar", + "HeaderLogo": "Sarlavha logotipi", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Xush kelibsiz salomlar", + "OnlineOfflineGreetings": "Onlayn / Oflayn tabriklar", + "WidgetPreviewIsDisplayedIn": "Vidjetni oldindan ko'rish va quyidagi iboralar hozirda ko'rsatiladi", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Boshqa tilda sozlash uchun Ko‘p til bo‘limida oldindan ko‘rishni o‘zgartiring", + "ChangePreviewIn": "Oldindan ko'rishni o'zgartirish", + "MultilanguageSection": "Ko'p tilli bo'lim", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "boshqa tilda sozlash uchun", + "ViewServedRequestsMap": "Xaritada ko'rish", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Tajribani moslashtiring", + "WidgetSetUp": "Vidjet sozlandi", + "AverageReplyTimeIsCalculatedOverLastFourHours": "O'rtacha javob vaqti oxirgi to'rt soatlik suhbat uchun hisoblanadi", + "IfYouHavenNotHadConversationsInTheLastFourHours": "Agar so‘nggi to‘rt soat ichida suhbat o‘tkazmagan bo‘lsangiz, foydalanuvchilarga javob berishingizni bildiramiz", + "AverageReplyTimeAvailable": "O'rtacha javob vaqti mavjud", + "AverageReplyTimeNotAvailable": "O'rtacha javob vaqti mavjud emas", + "ReplyTimePlaceholder": "Javob berish vaqti to'ldiruvchisi", + "LearnAboutAdvancedWidgetConfiguration": "Kengaytirilgan vidjet konfiguratsiyasi haqida bilib oling", + "AddChatToYourWebsite": "Veb-saytingizga chat qo'shing", + "ChooseHowYouLikeToGetSetUp": "Qanday qilib sozlashni tanlang", + "WithJavascriptCode": "Javascript kodi bilan", + "WithGoogleTagManager": "Google teg menejeri bilan", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager - Vidjetni o'rnatishning eng oson usuli", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "Ammo shuni yodda tutingki, AdBlocker Google Tag Manger va Google Analytics-ni bloklashi mumkin, shuning uchun undan ehtiyotkorlik bilan foydalaning.", + "StartByCopyingTheFollowingScript": "Quyidagi skriptni nusxalash bilan boshlang", + "OnceYouHaveCompletedYourChanges": "O'zgarishlarni tugatganingizdan so'ng veb-saytingizni oching", + "YourWidgetShouldAppearInTheBottomRightCorner": "Vidjetingiz pastki o'ng burchakda paydo bo'lishi kerak", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "ushbu ko'rsatmalarga amal qiling", + "OpenYourWebsite": "Veb-saytingizni oching", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Suhbatdan oldin shaklni yoqish orqali suhbatni boshlashdan oldin tashrif buyuruvchingizdan uning ismi va elektron pochta manzilini so'rang. Qo'shimcha ma'lumot so'rash uchun maxsus maydonlarni yoqing", + "MakeDefault": "Standart qilish", + "CurrentlyDisplayedInThePreview": "Hozirda oldindan ko'rishda ko'rsatilgan", + "CurrentlySelected": "Hozirda tanlangan", + "Preview": "Ko‘rib chiqish", + "SelectAPreview": "Oldindan ko'rishni tanlang", + "NoDefaultLanguageIsSetUp": "Standart til sozlanmagan", + "NoDefaultLanguage": { + "Warning": "Diqqat!", + "NoLanguagesAreSetUp": "Hech qanday til sozlanmagan", + "NoDefaultLanguageIsSetUp": "Standart til sozlanmagan", + "GoToMultilanguagePage": "Ko'p tilli sahifaga o'ting", + "SetYourDefaultLanguageInTheMultilanguageSection": "Ko'p til bo'limida standart tilingizni o'rnating", + "GoToMultilanguageSection": "Ko'p tilli bo'limga o'ting", + "toAddLanguagesToYourProject": "loyihangizga tillar qo'shish uchun", + "Cancel": "Bekor qilish" + }, + "ViewChatbot": "Chatbotni ko'rish", + "ViewChatbots": "Chatbotlarni ko'rish", + "AddYourFirstChatbot": "Birinchi chatbotni qo'shing", + "AddChatbot": "Chatbot qo'shing", + "Hide": "Yashirish", + "OperatingHoursDisabled": "Ish vaqti o'chirilgan", + "OperatingHoursEnabled": "Ish vaqti yoqilgan", + "AdjustOperatingHours": "Ish vaqtini sozlang", + "TotalLeadsAcquired": "Olingan jami istiqbollar", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Kontaktlar ro'yxatiga o'ting", + "Last30DaysMessages": "Oxirgi 30 kunlik xabarlar", + "Last30DaysConversations": "Oxirgi 30 kunlik suhbatlar", + "Last7DaysConversations": "Oxirgi 7 kunlik suhbatlar", + "Last30DaysVisitors": "Oxirgi 30 kun ichida noyob tashrif buyuruvchilar", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Oxirgi 30 kunlik voqealar", + "Last30DaysConversationsHandledByBots": "Botlar tomonidan boshqarilgan oxirgi 30 kunlik suhbatlar", + "Last30DaysConversationsHandledByBotsPercentage": "Botlar tomonidan boshqarilgan oxirgi 30 kunlik suhbatlar foizi", + "FilterReportInAnalytics": "Hisobotni tahliliy filtrlash", + "VisitorsOnYourPageInTheLast7Days": "Oxirgi 7 kun ichida sahifangizga tashrif buyuruvchilar soni", + "TakeAShortcut": "Yorliqdan foydalaning", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "To'g'ridan-to'g'ri asboblar panelidagi eng mashhur sozlamalarga o'ting", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Ilovalar va integratsiyalar yordamida koʻproq mijozlarni jalb qiling va ushlab turing", + "EngageMoreCustomersWithAppsAndIntegrations": "Ilovalar va integratsiyalar bilan koʻproq mijozlarni jalb qiling", + "ReadManageAssignAndReplyToCustomerConversations": "Mijoz suhbatlarini o'qing, boshqaring, tayinlang va javob bering", + "Integrations": "Integratsiyalar", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "Jamoadoshlarni ko'rish", + "AddNewTeammate": "Yangi jamoadosh qo'shing", + "InviteYourFirstTeammate": "Birinchi jamoadoshingizni taklif qiling", + "Enabled": "Yoqilgan", + "Disabled": "O'chirilgan", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "Birlamchi marshrutlash oʻchirib qoʻyilgan, chunki kamida bitta boshqa boʻlim mavjud va uning holati “Koʻrinadigan” qilib oʻrnatilgan.", + "TheDefaulDeptIsDisabledBecause_2": "Birlamchi boʻlim oʻchirib qoʻyilgan, chunki kamida bitta boshqa boʻlim mavjud va uning holati “Koʻrinadigan” qilib belgilangan.", + "TheDefaulDeptIsEnabledBecause": "Standart marshrutlash yoqilgan, chunki boshqa bo'lim \"ko'rinmaydi\"", + "TheDefaulDeptIsEnabledBecause_2": "Standart bo'lim va uning marshrutlash qoidalari yoqilgan, chunki boshqa bo'lim \"ko'rinmaydi\"", + "WidgetDefaultLanguage": "Vidjetning standart tili", + "WidgetStyle": "Vidjet uslubi", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "Sehrgarning ushbu bosqichi sizni asosiy sozlash bo'yicha yo'naltiradi. Vidjet sozlamalari orqali istalgan vaqtda vidjet uslubini, standart tilni va boshqalarni o‘zgartirishingiz mumkin", + "DeptQuickTips_1": "Bo'limlar - bu sizning tashkilotingizdagi turli xil biznes bo'linmalari.", + "DeptQuickTips_2": "Har bir bo'limning o'z agentlari, chatbotlari va marshrutlash qoidalari bo'lishi mumkin; bu boshqa bo'limlaringizdan mustaqil ravishda qo'llab-quvvatlash jarayonini sozlash imkonini beradi.", + "DeptQuickTips_3": "Standart bo'lim loyihani yaratganingizdan so'ng darhol yaratiladi.", + "DeptQuickTips_4": "Ushbu bo'limni o'chirib bo'lmaydi, lekin har doim o'zgartirilishi mumkin.", + "DeptQuickTips_5": "Agar koʻrinish holati koʻrinadigan qilib belgilangan kamida bitta boshqa boʻlim boʻlsa, standart boʻlim avtomatik ravishda oʻchiriladi.", + "DeptQuickTips_6": "Agar faqat Standart bo'lim mavjud bo'lsa yoki boshqa bo'limlar mavjud bo'lsa, lekin ko'rinish holati \"Ko'rinmas\" ga o'rnatilgan bo'lsa, tashrif buyuruvchilarning so'rovlari Standart bo'lim qoidalariga muvofiq yo'naltiriladi.", + "DeptQuickTips_7": "Agar bir nechta boʻlim boʻlsa, lekin faqat bittasida koʻrinish holati “Koʻrinadigan” boʻlsa, tashrif buyuruvchilarning soʻrovlari ushbu boʻlim qoidalariga muvofiq bilvosita yoʻnaltiriladi (soʻrovlarni API orqali “Koʻrinmaydigan” boʻlimlarga yoʻnaltirish hali ham mumkin)", + "DeptQuickTips_8": "Agar kamida ikkita bo'limda ko'rinish holati \"Ko'rinadigan\" ga o'rnatilgan bo'lsa, tashrif buyuruvchilar tegishli vidjet tanlash menyusi orqali so'rovlarni qaysi bo'limga yo'naltirishni tanlashlari mumkin.", + "Edit": "Edit", + "IsSetToVisible": "ko'rinadigan qilib o'rnatiladi", + "IsSetToNotVisible": "ko'rinmaydigan qilib o'rnatiladi", + "LatestUpdates": "Oxirgi yangilanishlar", + "ReadMoreOnOurBlog": "Batafsil bizning blogimizda o'qing", + "WhatsNew": "Nima yangiliklar", + "ReadLatestUpdatesOnOurBlog": "Bizning blogimizdagi so'nggi yangiliklarni o'qing", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "Siz allaqachon tayinlangan ushbu chatga qo‘shilasiz", + "SmartAssign": "Aqlli tayinlash", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Ishonchingiz komilmi?", + "YouHaveUnsavedChanges": "Sizda saqlanmagan oʻzgarishlar bor. OK tugmasini bosing va ushbu oʻzgarishlarni saqlang yoki orqaga qaytish va oʻzgarishlarni yoʻqotish uchun Bekor qilish tugmasini bosing.", + "Cancel": "Bekor qilish", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Haqiqatan ham bu sahifadan saqlamasdan oʻtishni xohlaysizmi?" + }, + "GroupName": "Guruh nomi", + "Suggested": "taklif qildi", + "GroupWithThisNameAlreadyExists": "Bunday nomli guruh allaqachon mavjud", + "EnterTheGroupName": "Guruh nomini kiriting (odatda bo'lim nomi bilan bir xil)", + "TheNewGroupCreatedCanAlso": "Yaratilgan yangi guruh boshqa har qanday bo'limga ham tayinlanishi mumkin", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Oxirgi 30 kundagi suhbatlar", + "TotalConversations": "Jami suhbatlar", + "FilterConversations": "Suhbatlarni filtrlash", + "HereHowCreateABot": "Mana birinchi chatbotingizni qanday sozlash", + "HereHowConnectYourDialogflowAgents": "Dialogflow agentingizni qanday ulash mumkin", + "ConnectToYourDialogflowAgent": "Dialogflow agentingizga ulaning", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Ushbu faylni qanday yaratishni bilish uchun ushbu qo'llanmani bajaring", + "DoYouWantToSendImagesVideosButtonsAndMore": "Tasvirlar, videolar, tugmalar va boshqalarni yubormoqchimisiz?", + "FollowTheMicrolanguageGuide": "Mikrotil qo'llanmasiga amal qiling", + "Handoff": "Uzatish", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Chatbot suhbati davomida inson agentiga topshirmoqchimisiz?", + "SimplyReplyAgentOnTheLastResponseLine": "Oxirgi javob satrida \"\\agent\" deb javob berish kifoya", + "HereHowToHandoffToTheHumanAgent": "Mana, inson agentiga qanday qilib topshirish kerak", + "MessageChannel": "Kanal", + "AdvancedSearch": "Kengaytirilgan qidiruv", + "Refresh": "Yangilash", + "AllConversationsaveBeenArchived": "Barcha suhbatlar arxivlangan", + "AddUser": "Foydalanuvchi qo'shish", + "SelectRequester": "So'rovchini tanlang", + "AddRequester": "So'rovchi qo'shing", + "SelectAssignee": "Vakolat beruvchini tanlang", + "GoToTheRequestDetails": "So'rov tafsilotlariga o'ting", + "CreateNewRequester": "Yangi so'rovchi yarating", + "ConversationsFound": "Suhbatlar topildi", + "CreateTicketOnJira": "Jira-da chipta yarating", + "TicketType": "Chipta turi", + "SelectTicketType": "Chipta turini tanlang", + "CreateJiraTicket": "Chipta yarating", + "NameIsRequired": "Ism talab qilinadi", + "NewRequesterCreatedSuccessfully": "Yangi soʻrovchi muvaffaqiyatli yaratildi", + "ViewRequesterDetails": "So'rovchi tafsilotlarini ko'rish", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Hisob rejasini faqat egasi roliga ega jamoadoshlar boshqarishi mumkin", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Standart rollar haqida ko'proq bilib oling", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Guruhni qanday yaratishni bilib oling", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Yangi suhbatlar uchun botlarni faollashtiring", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Botni faollashtirish", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Bo'limni tanlang", + "Ignore": "E'tibor bermaslik", + "ActivateFor": "uchun faollashtirish", + "ActivateForBot": "uchun botni faollashtiring", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "Hech qanday bo'lim bu bot bilan bog'lanmagan", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Webhook URL manzilini kiriting", + "IntentName": "Niyat nomi", + "EnterIntentName": "Niyat nomini kiriting", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Kengaytirilgan chatbot uslubi: tugmalar", + "StylingYourChatbotReplies": "Chatbot javoblaringizni shakllantirish", + "WebhookmentUrlMustBeAHttpsUrl": "Webhook URL manzili https yoki http URL boʻlishi kerak", + "WebhookmentUrlMustBeAValidUrl": "Webhook URL manzili haqiqiy URL boʻlishi kerak", + "EnableWebhookCallForThisIntent": "Ushbu maqsad uchun vebhuk chaqiruvini yoqing", + "HideShowColumns": "Jadvalni sozlash: ustunlarni yashirish/ko‘rsatish", + "AnswerWithTheIntentNameAlreadyExists": "Niyat nomi bilan javob {{ intent_name }} allaqachon mavjud", + "HowToGenerateDialogflowGoogleCredentialsFile": "Dialogflow Google hisob ma'lumotlari faylini qanday yaratish mumkin", + "MicrolanguageGuide": "Mikrotil bo'yicha qo'llanma", + "HowHandlingImagesVideosButtonsAndMore": "Rasmlar, videolar, tugmalar va boshqalar bilan qanday ishlash", + "TheRequestWillBeReassignedToTheAgent": "Suhbat agentga qayta tayinlanadi", + "Type": "Turi", + "ThisChatHasBeenAbandonedBy": "Bu chatni tark etgan", + "theLastOneWhoLeft": "oxirgi ketgan", + "AdjustSmartAssignment": "Smart Assign-ni sozlang", + "ChatReassignmentIsEnabled": "Chatni qayta tayinlash yoqilgan", + "ChatReassignmentIsDisabled": "Chatni qayta tayinlash o‘chirilgan", + "ReassignmentIsEnabled": "Qayta tayinlash yoqilgan", + "ReassignmentIsDisabled": "Qayta tayinlash o‘chirilgan", + "ChatLimitEnabled": "Chat cheklovi yoqilgan", + "ChatLimitDisabled": "Chat cheklovi o‘chirildi", + "AutomaticUnavailableeStatusEnabled": "Avtomatik ishlamaydi", + "AutomaticUnavailableStatusDisabled": "Avtomatik ishlamaydi", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Agent roliga ega foydalanuvchilar loyihaning kengaytirilgan variantlarini boshqara olmaydi", + "ThisFeatureIsAvailableWithTheProPlan": "Bu xususiyat Pro rejasi yoki Enterprise rejasi bilan mavjud", + "From": "Kimdan", + "To": "Kimga", + "TheAnswerWillBeDeleted": "Niyat {{intent_name}} o'chiriladi", + "NumberOfReplies": "Javoblar soni", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Profil rasmingiz muvaffaqiyatli yuklandi!", + "RemovePhoto": "Rasmni o'chirish", + "OrSelectAnExistingOneWithNoAssociatedBot": "yoki bog'langan botsiz mavjudni tanlang", + "BotHasBeenAssociatedWithDepartment": "Bot {{bot_name}} {{dept_name}}bo'lim bilan bog'langan", + "decodedJWT": "Ishonchli ma'lumot", + "ConfigureYourFirstChatbot": "Birinchi chatbotingizni sozlang", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Javoblaringiz qanday uslubda bo‘lishini mana bu yerda", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Tasvirlar, videolar va boshqalarni qanday yuborish mumkin", + "YourAnswerText": "Sizning javobingiz matni", + "Images": "Tasvirlar", + "ResolutionBotImagesVideosButtonsAndMore": "Rezolyutsiya boti: tasvirlar, videolar, tugmalar va boshqalar", + "HandoffToHumanAgents": "Inson agentlariga topshirish", + "RenderAbutton": "Tugmani ko'rsatish", + "SettingUpAutomaticAssignment": "Avtomatik topshiriqni sozlash", + "..................": "...................", + "Map": "Xarita", + "EventDetails": "Tadbir tafsilotlari", + "PeriodStart": "Davr boshlanishi", + "PeriodEnd": "Davr oxiri", + "Amount": "Miqdori", + "EndDate": " Tugash sanasi", + "Seats": "O'rindiqlar", + "UnitAmount": "Birlik miqdori", + "AnErrorOccurringDuringThePayment": "To'lov paytida xatolik yuz berdi", + "WidgetAPITestPage": "Vidjet API sinov sahifasi", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Vidjet API va xususiyatlarini sinash uchun vidjet sinov sahifasidan foydalaning", + "WidgetTest": "Sinov sahifasini oching", + "AllAgents": "Barcha agentlar", + "CustomizeThePreChatForm": "Oldindan suhbat shaklini moslashtiring", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Maydonlarni olib tashlash yoki qo'shish orqali chatdan oldingi shaklda mijozlardan so'ragan ma'lumotlarni moslashtiring", + "InvalidJSON": "Yaroqsiz JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Elektron pochta mavjud emas", + "Project": "Loyiha", + "YourProjects": "Sizning loyihalaringiz", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Kechirasiz, rasmni yuklashda quyidagi xatolik yuz berdi:", + "SorryFileTypeNotSupported": "Kechirasiz, fayl turi qo'llab-quvvatlanmaydi", + "PreChatFormData": "Oldindan suhbat shakli", + "HereSomeExamples": "Mana bir nechta misollar", + "SentBy": "tomonidan yuborilgan", + "ResolutionBotLanguage": "Til", + "Priority": "Ustuvorlik", + "urgent": "Shoshilinch", + "high": "Yuqori", + "medium": "O'rta", + "low": "Past", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "Suhbat ustuvorligi muvaffaqiyatli yangilandi", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "Suhbat ustuvorligini yangilashda xatolik yuz berdi", + "Join": "Qo'shilish", + "You_are_successfully_added_to_the_chat": "Siz chatga muvaffaqiyatli qo'shildingiz", + "ByPressingOkTheConversationWillBeAssignedToYourself": "OK tugmasini bosish orqali suhbat o'zingizga tayinlanadi", + "AutoRating": "Avtomatik reyting", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "Suhbat oxirida suhbat sifatini baholash so'rovi bilan avtomatik shakl taklif etiladi", + "ActionNotAllowed": "Harakatga ruxsat berilmagan", + "MoreInfo": "Batafsil ma'lumot", + "ProPlanTrial": "Pro-plan (sinov)", + "PaydPlanName": "{{projectprofile}} Reja", + "assignedRequest": "Belgilangan suhbat", + "assignedEmailMessage": "Belgilangan elektron pochta xabari", + "pooledRequest": "Birlashtirilgan suhbat", + "pooledEmailMessage": "Birlashtirilgan elektron pochta xabari", + "newMessage": "Yangi xabar", + "ticket": "Chipta", + "sendTranscript": "Suhbat transkriptini yuboring", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Standart sozlamalarni tiklash", + "ThisActionIsNotReversible": "Bu harakatni qaytarib bo'lmaydi. U kiritilgan o'zgarishlarni olib tashlash orqali triggerni asl sozlamalariga qaytaradi.", + "SendTo": "Kimga yuboring", + "Send": "Yuborish", + "AuthenticationFailed": "Autentifikatsiya amalga oshmadi, test elektron pochta xabarini yuborib bo‘lmadi", + "AnErrorHasOccurred": "Xatolik yuz berdi", + "EmailTemplateUpdatedSuccessfully": "Elektron pochta shabloni muvaffaqiyatli yangilandi", + "PinThisProjectInTheChatWindow": "Loyiha suhbatlarini osongina kuzatish va statusingizni oʻzgartirish uchun ushbu loyihani chat oynasiga mahkamlang", + "SelectAnotherProject": "Boshqa loyihani tanlang", + "DashboardLanguage": "Boshqaruv paneli tili", + "AutomaticDashboardLanguage": "Avtomatik (brauzer tili)", + "PreferredDashboardLanguage": "O'zingiz yoqtirgan tilni tanlang", + "PleaseSelectALanguage": "Tilni tanlang", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "Sizga suhbat tayinlanganda yoki tayinlanmagan yangi suhbat mavjud bo'lganda bildirishnomalarni olish yoki olmaslikni boshqarish uchun loyihani tanlash kerak.", + "TheDashboardIsTranslatedInto": "Boshqaruv paneli {{language_name}}ga tarjima qilingan. Tilni o'zgartirish uchun bayroqni bosing", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "Sozlamalar asboblar paneli yangilangandan so'ng qo'llaniladi.", + "RefreshNow": "Hozir yangilang", + "ServedByHumans": "Odamlar tomonidan xizmat qiladi", + "ServedByBots": "Botlar tomonidan xizmat qiladi", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "O'rtacha javob vaqti", + "AverageLengthOfConversation": "Suhbatning o'rtacha davomiyligi", + "New Conversation": "Yangi suhbat", + "Authentication Triggers": "Autentifikatsiya triggerlari", + "DailyAverage": "Kunlik o'rtacha", + "Apps": "Ilovalar", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Maqomingizni mavjud qilib o'zgartiring", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Maqomingizni mavjud emas qilib o'zgartiring", + "UnassignYouFromTheConversation": "Sizni suhbatdan tayinlang", + "TicketId": "Chipta identifikatori", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Sizning veb-xizmatingiz ushbu agentda yoqilgan API versiyasiga xos bo'lgan barcha webhook talablariga javob berishiga ishonch hosil qiling.", + "LearnMoreAboutWebhookRequirements": "Webhook talablari haqida ko'proq bilib oling", + "YouAreCurrentlySetToUnavailable": "Siz hozirda “Mavjud emas”ga sozlangansiz va yangi suhbatlarni olmayapsiz", + "Shortcuts": "Yorliqlar", + "AddLanguages": "Tillarni qo'shish", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "{{ language_name }} tili loyihangizdan olib tashlanadi", + "HowWebhooksWorks": "Webhooks qanday ishlaydi", + "WebhooksQuickTipsIntroduction": "Webhooks - bu foydalanish holatlarini avtomatlashtirish va mahsuldorlikni oshirish uchun foydalanishingiz mumkin bo'lgan kuchli manba.", + "LearnHowToConnectDialogflowAgents": "Dialogflow agentlarini qanday ulashni bilib oling", + "TheDashboardIsTranslatedIntoEnglish": "Boshqaruv paneli ingliz tiliga tarjima qilingan. Tilni o'zgartirish uchun bayroqni bosing", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Kechirasiz, bu til hali mavjud emas, asboblar paneli ingliz tiliga tarjima qilinadi", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Kechirasiz, bu til hali mavjud emas, asboblar paneli ingliz tiliga tarjima qilingan", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Loyihani faqat Egasi roliga ega jamoadoshi oʻchirib tashlashi mumkin", + "NotAssigned_M": "Tayinlanmagan", + "NotAssigned_F": "Tayinlanmagan", + "Assigned_M": "Tayinlangan", + "Assigned_F": "Tayinlangan", + "ViewTheConversationsHistory": "Suhbatlar tarixini ko'ring", + "SelectATagOrCreateANewOne": "Teg tanlang yoki yangisini yarating", + "CreateNewTag": "Yangi teg yarating", + "TypeNewTagHere": "Bu yerga yangi teg kiriting", + "userFullname": "To'liq ismi sharif", + "userEmail": "Elektron pochta", + "userPhone": "Telefon", + "acceptedTermsPrivacy": "Shartlar va maxfiylikni qabul qiling ", + "termsPrivacyLabel": "Shartlar va maxfiylikka rioya qilish", + "firstMessage": "Birinchi xabar", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "Maxsus oldindan chat shakli bo'sh va o'chirib qo'yiladi", + "EnableDisableCustomPreChatForm": "Maxsus maydonlarni yoqing", + "SelectFields": "Maydonlarni tanlang", + "PreChatFormTitle": "Oldindan suhbat shakli sarlavhasi", + "PreChatForm": "Oldindan suhbat shakli", + "Mandatory": "Majburiy", + "EnableDisablePreChatForm": "Oldindan suhbat shaklini yoqing", + "WelcomeToTheNewMenu": "Yangi menyuga xush kelibsiz", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Endi sizda Chat, Bot va ilovalardan foydalanish uchun ko'proq joy bor. Rohatlaning!", + "PreviewNotAvailable": "Ko‘rib chiqish mavjud emas", + "TextareaRows": "Textarea qatorlari", + "ChangeCard": "Kartani o'zgartirish", + "ExpirationDate": "Muddati", + "CardNumber": "Karta raqami", + "CardChangedSuccessfully": "Karta muvaffaqiyatli almashtirildi", + "PaymentInformation": "To'lov ma'lumotlari", + "TagNameIsRequired": "Teg nomi talab qilinadi", + "Logout": "Chiqish", + "NoAnswersMatchedYourSearch": "Qidiruvingizga mos javob topilmadi", + "WebhookDisabledForThisIntent": "Webhook shu maqsadda o‘chirib qo‘yilgan", + "WebhookEnabledForThisIntent": "Ushbu maqsad uchun vebhuk yoqilgan", + "BotTest": "Bot testi", + "BotLanguage": "Bot tili", + "AddIntent": "Niyat qo'shing", + "ChooseAtemplate": "Shablonni tanlang", + "PrebuiltResolutionBots": "Oldindan yaratilgan Rezolyutsiya botlari", + "TheseArePreBuiltCustomizableResolutionbot": "Bular oldindan tuzilgan, sozlanishi mumkin bo'lgan rezolyutsiya botlari", + "Create": "Yaratmoq", + "EditIntent": "Niyatni tahrirlash", + "DeleteIntent": "Niyatni o'chirish", + "UpdateIntent": "Niyatni yangilash", + "AssignedToYou": "Sizga tayinlangan", + "ConversationType": "Suhbat turi", + "SelectConversationType": "Suhbat turini tanlang", + "PlanExpirationDate": "Rejaning amal qilish muddati", + "PlanStartDate": "Boshlanish sanasini rejalashtirish", + "EditProfile": "Profilni tahrirlash", + "HowEmailTicketingWorks": "Elektron pochta orqali chiptalar qanday ishlaydi", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Qayta oching", + "MostRecentComment": "Eng so'nggi sharh", + "ContactConversations": "Aloqa suhbatlari", + "ClickHereForMoreAdvancedSearches": "Kengaytirilgan qidiruvlar (masalan, chipta identifikatorlari, teglar va boshqalar) va barcha soʻrovlarni koʻrish uchun bu yerni bosing (bu sahifa real vaqtda 100 tagacha suhbatni koʻrsatadi)", + "ExporTranscriptToCSV": "Transkriptni CSV ga eksport qiling", + "ViewAll": "Hammasini ko'rish", + "ProOnly": "Faqat Pro", + "EnterpriseOnly": "Faqat korxona", + "WidgetFooterBranding": "Vidjet altbilgisi brendingi", + "UpgradePlanToGetTheFeature": "Funktsiyani olish uchun rejani yangilang", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Maxsus ishga tushirish tugmasi", + "LauncherButtonURL": "Ishga tushirish tugmasi URL manzili", + "EnterTheURLOfTheLauncherButtonImage": "Ishga tushirish tugmasi tasvirining URL manzilini kiriting", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "O'zingizning logotipingiz bilan vidjetni ishga tushirish tugmachasini sozlang. Logotip tasvir formati PNG, JPG yoki SVG formatida bo'lishi mumkin. Shaffof fonli tasvirlar (60x60px) eng yaxshi ishlaydi", + "ConnectYourRASAServer": "RASA serveringizni ulang", + "ReadMoreOnOurCHANGELOGPage": "Batafsil CHANGELOG sahifamizda o'qing", + "IntegratingRasaWithTiledesk": "Rasa-ni Tiledesk bilan integratsiya qilish juda ko'p afzalliklarni beradi, birinchi navbatda, hozirgi RASA suhbatlarini odamlarga qaytarish imkoniyati.", + "HereHowIntegratingRasaWithTiledesk": "Rasani Tiledesk bilan qanday integratsiya qilish", + "CreateNewApp": "Yangi ilova yarating", + "LearnMore": "Ko'proq ma'lumot olish", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "O'rnatish", + "Manage": "Boshqarish", + "Uninstall": "Oʻchirish", + "Start": "Boshlash", + "RemoveCondition": "Vaziyatni olib tashlash", + "AddCondition": "Shart qo'shing", + "RemoveAction": "Amalni olib tashlash", + "AddAction": "Amal qo'shish", + "_Location": "Joylashuv (xaritada ko'rish uchun joylashuv belgisini bosing)", + "Location": "Manzil", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "siz: ", + "LABEL_MSG_PUSH_START_CHAT": "Hali suhbat yo'q", + "LABEL_MSG_START_CHAT": "Suhbatni boshlang", + "LABEL_AVAILABLE": "mavjud", + "LABEL_NOT_AVAILABLE": "mavjud emas", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Bu yerda hali xabar yo'q...", + "LABEL_TODAY": "Bugun", + "LABEL_TOMORROW": "kecha", + "LABEL_LAST_ACCESS": "oxirgi kirish", + "LABEL_TO": "da", + "ARRAY_DAYS": [ + "dushanba", + "seshanba", + "chorshanba", + "Payshanba", + "Juma", + "shanba", + "yakshanba" + ], + "LABEL_SEND": "Yuborish", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id suhbati", + "LABEL_CREATED_THE": "kuni yaratilgan guruh", + "LABEL_INFO_ATTRIBUTE": "Atributlar", + "LABEL_INFO_ADVANCED": "Murakkab", + "LABEL_CLIENT": "Mijoz ", + "LABEL_SOURCEPAGE": "Manba ", + "LABEL_DEPARTMENT_ID": "Bo'lim identifikatori ", + "LABEL_DEPARTMENT_NAME": "Bo'lim ", + "requester_id": "So‘rovchi identifikatori", + "projectId": "Loyiha identifikatori ", + "LABEL_NAME": "Foydalanuvchi nomi ", + "LABEL_EMAIL": "Elektron pochta ", + "LABEL_MEMBERS": "Ishtirokchilar", + "LABEL_INFO_MESSAGE": "Ma'lumot xabari", + "LABEL_READ_BY": "O'qigan", + "LABEL_STATUS_MESSAGE": "davlat", + "LABEL_SENT_THE": "yuborilgan", + "LABEL_SENT_BY": "dan", + "LABEL_GUEST": "Mehmon", + "LABEL_CREATE_TICKET": "Chipta yarating", + "LABEL_SEND_BY_EMAIL": "Elektron pochta orqali yuboring", + "LABEL_VIDEO_CHAT": "Video qo'ng'iroq", + "LABEL_LEAVE_GROUP": "Guruhni tark eting", + "LABEL_CLOSE_GROUP": "Yopish", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Diqqat!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "BEKOR", + "LEAVE_ALERT_MSG": "Guruhni tark etasizmi?", + "CLOSE_ALERT_MSG": "Suhbat yopilsinmi?", + "VIDEOCHAT_ALERT_MSG": "Xizmat ish faoliyatida emas", + "CLOSING_CONVERSATION_SPINNER_MSG": "Iltimos kuting.
Suhbatni yakunlaymiz", + "CONVERSATION_CLOSED_ALERT_MSG": "Suhbat muvaffaqiyatli yakunlandi.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Suhbatni yopish imkonsiz", + "LEAVING_GROUP_SPINNER_MSG": "Iltimos kuting.
Siz guruhni tark etyapsiz", + "CONVERSATION_LEFT_ALERT_MSG": "Guruh muvaffaqiyatli tark etildi.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "Guruhni tark etib bo'lmaydi", + "GREETING": "Salom, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Arxivda hech qanday suhbat yo'q", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "siz", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "ga qo'shilgan ", + "INFO_SUPPORT_USER_ADDED_VERB": "qo'shildi", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "suhbat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat qayta ochildi", + "INFO_SUPPORT_CHAT_CLOSED": "Chat yopildi", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Sizga yangi qoʻllab-quvvatlash soʻrovi tayinlandi", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profil", + "LABEL_CLOSE": "Yopiq", + "LABEL_DISCONNECT": "Ulanishni uzing", + "LABEL_NEW_CHAT": "Yangi chat", + "LABEL_FORGOT_PASSWORD": "Parolingizni unutdingizmi?", + "LABEL_SIGNIN": "tizimga kirish", + "LABEL_SIGNIN_TO": "Kirish", + "LABEL_SIGNIN_ERROR": "Kirish xatosi", + "LABEL_PASSWORD": "Parol", + "LABEL_ERROR_EMAIL": "Yaroqli elektron pochta manzilini kiriting.", + "LABEL_ERROR_PASSWORD": "Parol kamida 6 ta belgidan iborat bo'lishi kerak.", + "LABEL_LOGIN": "Kirish", + "LABEL_LOGOUT": "Chiqish", + "LABEL_WELCOME_TO": "Ga Xush kelibsiz", + "LABEL_SIGNUP": "Ro'yxatdan o'tish", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Hisobingiz bormi?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Hali hisobingiz yo'qmi?", + "LABEL_FORGOT_YOUR_PASSWORD": "Parolni esdan chiqardingizmi?", + "LABEL_CLICK_HERE": "bu yerni bosing", + "LABEL_REGISTRATION": "Roʻyxatdan oʻtish", + "LABEL_PLACEHOLDER_EMAIL": "Sizning elektron manzilingiz", + "LABEL_PLACEHOLDER_PASSWORD": "Sizning parolingiz", + "LABEL_PLACEHOLDER_NAME": "Ismingiz", + "LABEL_PLACEHOLDER_LAST_NAME": "Familiyangiz", + "LABEL_LAST_NAME": "Familiya", + "LABEL_FIELD_NOT_EMPTY": "Maydon bo'sh bo'lishi mumkin emas.", + "LABEL_NEW_PASSWORD": "Yangi parol yarating", + "LABEL_CLOSED": "Yopiq", + "LABEL_INFO": "Ma'lumotlar", + "ALERT_NOTIFICATION": "Ogohlantirish: bildirishnomalarni yuborish o'chirilgan, bildirishnomalarni yuborishga ruxsat berish uchun brauzer sozlamalarini o'zgartiradi.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "Tashqi identifikator", + "LABEL_IAT": "Kech", + "LABEL_REQUEST_DETAIL": "Tafsilotlarni so'rash", + "LABEL_ENTER_MSG": "Xabarni kiriting yoki tayyor javoblar uchun / tugmasini bosing", + "LABEL_ENTER_MSG_SHORT": "Xabar kiriting", + "LABEL_ENTER_MSG_SHORTER": "Kirish...", + "LABEL_MSG_LOGIN_TILEDESK": "Suhbatni boshlash uchun tizimga kiring", + "LABEL_ARCHIVED": "Arxivlangan", + "LABEL_INFO_CONVERSATION": "Ma'lumot suhbati", + "LABEL_INFO_USER": "Ma'lumot foydalanuvchisi", + "LABEL_IS_WRITING": "yozish", + "LABEL_VERSION": "versiya", + "LABEL_CONTACTS": "Kontaktlar", + "LABEL_PLACEHOLDER": "xabaringizni yozing..", + "LABEL_START_NW_CONV": "Yangi suhbat", + "LABEL_FIRST_MSG": "Muammoingizni qisqacha tasvirlab bering, siz bilan agent bog'lanadi.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Hozirda barcha operatorlar oflayn. Qanday bo'lmasin, muammoingizni tasvirlashingiz mumkin. Bu sizga imkon qadar tezroq javob beradigan qo'llab-quvvatlash guruhiga tayinlanadi.", + "LABEL_SELECT_TOPIC": "Mavzuni tanlang", + "LABEL_COMPLETE_FORM": "Keyingi mavjud agent bilan suhbatni boshlash uchun shaklni to'ldiring.", + "LABEL_FIELD_NAME": "Ism", + "LABEL_ERROR_FIELD_NAME": "Majburiy maydon (kamida 5 ta belgi).", + "LABEL_FIELD_EMAIL": "Elektron pochta", + "LABEL_ERROR_FIELD_EMAIL": "Yaroqli elektron pochta manzilini kiriting.", + "LABEL_WRITING": "yozmoqda...", + "AGENT_NOT_AVAILABLE": " Oflayn", + "AGENT_AVAILABLE": " Onlayn", + "GUEST_LABEL": "Mehmon", + "ALL_AGENTS_OFFLINE_LABEL": "Ayni paytda barcha operatorlar oflayn rejimda", + "LABEL_LOADING": "Yuklanmoqda...", + "CALLOUT_TITLE_PLACEHOLDER": "Yordam kerak?", + "CALLOUT_MSG_PLACEHOLDER": "Bu yerni bosing va biz bilan suhbatni boshlang!", + "CUSTOMER_SATISFACTION": "Mijozlarning qoniqishi", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "mijozlarga xizmat ko'rsatish haqidagi fikringiz", + "DOWNLOAD_TRANSCRIPT": "Transkriptni yuklab oling", + "BACK": "Orqaga", + "YOUR_RATING": "sizning reytingingiz", + "WRITE_YOUR_OPINION": "Fikringizni yozing ... (ixtiyoriy)", + "SUBMIT": "Yuborish", + "THANK_YOU_FOR_YOUR_EVALUATION": "Baholaganingiz uchun tashakkur", + "YOUR_RATING_HAS_BEEN_RECEIVED": "Sizning reytingingiz olindi", + "ALERT_LEAVE_CHAT": "Chatni tark etmoqchimisiz?", + "YES": "Ha", + "NO": "Yo'q", + "BUTTON_CLOSE_TO_ICON": "Suhbatni minimallashtirish", + "BUTTON_EDIT_PROFILE": "Profilni yangilash", + "RATE_CHAT": "Suhbatni baholang", + "WELLCOME_TITLE": "Salom, Tiledesk 👋 ga xush kelibsiz", + "WELLCOME_MSG": "Biz qanday yordam bera olamiz?", + "WELLCOME": "Xush kelibsiz", + "OPTIONS": "variantlari", + "SOUND_OFF": "ovoz o'chirilgan", + "SOUND_ON": "ovoz yoqilgan", + "LOGOUT": "chiqish", + "CLOSE": "yaqin", + "PREV_CONVERSATIONS": "Sizning suhbatlaringiz", + "YOU": "Siz", + "SHOW_ALL_CONV": "hammasini ko'rsatish", + "START_A_CONVERSATION": "Suhbatni boshlang", + "NO_CONVERSATION": "Suhbat yo'q", + "SEE_PREVIOUS": "oldingisiga qarang", + "WAITING_TIME_FOUND": "Jamoa odatda $reply_timebilan javob beradi", + "WAITING_TIME_NOT_FOUND": "Jamoa imkon qadar tezroq javob beradi", + "CLOSED": "YOPIQ", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Xabar yozishni boshlash uchun chatni tanlang", + "FromThisAreNew": "------------------", + "Preview": "Ko‘rib chiqish", + "AddACaption": "Sarlavha qo'shing", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Voy! Bildirishnomalarga obunani bekor qilishda xatolik yuz berdi", + "SIGNIN_ERROR_USER_NOT_FOUND": "Autentifikatsiya amalga oshmadi. Foydalanuvchi topilmadi.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Autentifikatsiya amalga oshmadi. Noto'g'ri parol.", + "Email is required": "Elektron pochta kerak.", + "Email must be a valid email": "Elektron pochta haqiqiy elektron pochta bo'lishi kerak.", + "Password is required": "Parol talab qilinadi.", + "Password must be at least 6 characters long": "Parol kamida 6 ta belgidan iborat bo'lishi kerak.", + "UPLOAD_FILE_ERROR": "Faylni yuklashda kutilmagan xatolik yuz berdi", + "DROP_IMAGE_HERE_TO_SEND_IT": "Yuborish uchun rasmni shu yerga tashlang", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Faqat rasm fayllari va matnni joylashtirishga ruxsat beriladi", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Yuklab bo‘lmadi: format qo‘llab-quvvatlanmaydi", + "SENT_AN_IMAGE": "rasm yubordi", + "SENT_AN_ATTACHMENT": "ilova yubordi", + "NO_INFORMATION_AVAILABLE": "Maʼlumot yoʻq", + "CONTACT_ID": "Kontakt identifikatori", + "USER_ID": "foydalanuvchi IDsi", + "CLOSE_TOAST": "Yopish", + "WAITING_FOR_NETWORK": "Tarmoq kutilmoqda", + "YouAreAboutToJoinThisChat": "Agar siz ushbu suhbatga qo'shilsangiz, u suhbatlar ro'yxatida paydo bo'ladi. Keyin, tayinlanmagan suhbatlar yon panelini yopganingizdan so'ng, foydalanuvchi bilan suhbatni boshlash uchun uni tanlashingiz kerak bo'ladi", + "Cancel": "Bekor qilish", + "AreYouSure": "Ishonchingiz komilmi?", + "UnassignedConversations": "Tayinlanmagan suhbatlar", + "NewConversations": "Yangi suhbatlar", + "UPLOAD": "Yuklash", + "CANNED_RESPONSES": "Tayyor javoblar", + "NO_CANNED_RESPONSES": "Tayyor javoblar yo'q", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Hech qanday tayyor javoblar mavjud emas", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Ularni yaratish uchun loyihaga o'ting (o'ng tomondagi panelda mavjud bo'lgan loyiha nomini bosishingiz mumkin) va asboblar paneli yon panelidagi \"Sozlamalar\" menyusi ostida \"Konservalangan javoblar\" ni va keyin \"Javob yaratish\" tugmasini bosing.", + "YES_CANNED_RESPONSES": "⚡️ tugmasini bosish yoki matn maydoniga / belgisini kiritish orqali konservalangan javoblarni ko'ring, shuningdek, / belgisidan keyin terish orqali ro'yxatni filtrlashingiz mumkin.", + "VIEW_ALL_CONVERSATIONS": "Barcha suhbatlarni ko'ring", + "CONVERSATIONS_IN_QUEUE": "navbatdagi suhbatlar, birini tanlang", + "CONVERSATION_IN_QUEUE": "navbatdagi suhbat, uni tanlang", + "NO_CONVERSATION_IN_QUEUE": "navbatda hech qanday suhbat yo'q", + "PIN_A_PROJECT": "Loyihani mahkamlash", + "PINNED_PROJECT": "Belgilangan loyiha", + "CHANGE_PINNED_PROJECT": "Belgilangan loyihani o'zgartirish", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "mavjud/mavjudga o'zgartiring", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Maqomingizni mavjud qilib o'zgartiring", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Maqomingizni mavjud emas qilib o'zgartiring", + "ALL_CONVS_SERVED": "Barcha suhbatlar o'tkazildimi? Juda yaxshi!", + "PaydPlanName": "{{projectprofile}} Reja", + "PaydPlanNamePro": "Pro rejasi", + "PaydPlanNameEnterprise": "Korxona rejasi", + "ProPlanTrial": "Pro Plan (sinov)", + "FreePlan": "Bepul reja", + "SubscriptionPaymentProblem": "Obuna toʻlovi muammosi", + "ThePlanHasExpired": "Reja muddati tugadi", + "owner": "Egasi", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Suhbatlar", + "Apps": "Ilovalar", + "Analytics": "Analitika", + "Activities": "Faoliyatlar", + "History": "Tarix", + "Settings": "Sozlamalar", + "ViewOption": "View options", + "Resolve": "Yechish", + "Archive": "Arxiv", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Harakatga ruxsat berilmagan", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "Siz endi bu suhbatni boshqarayotgan jamoadoshlar orasida emassiz", + "TicketSuccessfullyCreated": "Chipta muvaffaqiyatli yaratildi", + "Continue": "Davom eting", + "ViewArchivedConversations": "Arxivlangan suhbatlar", + "ViewContactsList": "Kontaktlar ro'yxati", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Konservalangan javob sifatida qo'shing", + "AddNewCannedResponse": "Yangi tayyor javob qo'shing", + "TitleIsRequired": "Sarlavha kerak", + "MessageIsRequired": "Xabar kerak", + "Already_present_in_the_dashboard_json": ".........", + "CreateTicket": "Chipta yarating", + "Requester": "So'rovchi", + "ViewRequesterDetails": "So'rovchi tafsilotlarini ko'rish", + "Priority": "Ustuvorlik", + "urgent": "Shoshilinch", + "high": "Yuqori", + "medium": "O'rta", + "low": "Past", + "SelectRequester": "So'rovchini tanlang", + "AddRequester": "So'rovchi qo'shing", + "Subject": "Mavzu", + "SelectAssignee": "Vakolat beruvchini tanlang", + "Message": "Xabar", + "CreateNewRequester": "Yangi so'rovchi yarating", + "Name": "Ism", + "NameIsRequired": "Ism talab qilinadi", + "EnterValidEmail": "Yaroqli elektron pochta manzilini kiriting", + "Title": "Sarlavha", + "Add": "Qo'shish", + "AddCustomization": "Shaxsiylashtirish qo'shing", + "SelectACustomizationToAddToYourMessage": "Xabarga qo'shish uchun shaxsiylashtirish qiymatini tanlang", + "recipient_name_desc": "Agent javob bergan shaxsning ismi xabarga qo'shiladi.", + "agent_name_desc": "Xabarga javob berayotgan agentning ismi qo'shiladi.", + "First_name_of_recipient": "Qabul qiluvchining ismi", + "First_name_of_agent": "Agentning ismi", + "EnterCannedResponseTitle": "Tayyor javob sarlavhasini kiriting", + "WriteMsgToSendToYourVisitors": "Mehmonlaringizga yuborish uchun konservalangan javob xabarini yozing", + "EditProfile": "Profilni tahrirlash", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "xabaringizni yozing..", + "LABEL_START_NW_CONV": "Yangi suhbat", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Mavzuni tanlang", + "LABEL_COMPLETE_FORM": "Keyingi mavjud agent bilan suhbatni boshlash uchun shaklni to'ldiring.", + "LABEL_FIELD_NAME": "Ism", + "LABEL_ERROR_FIELD_NAME": "Majburiy maydon (kamida 5 ta belgi).", + "LABEL_FIELD_EMAIL": "Elektron pochta", + "LABEL_ERROR_FIELD_EMAIL": "Yaroqli elektron pochta manzilini kiriting.", + "LABEL_ERROR_FIELD_REQUIRED": "Majburiy maydon", + "LABEL_WRITING": "yozmoqda...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Oflayn", + "AGENT_AVAILABLE": " Onlayn", + "GUEST_LABEL": "Mehmon", + "ALL_AGENTS_OFFLINE_LABEL": "Ayni paytda barcha operatorlar oflayn rejimda", + "LABEL_LOADING": "Yuklanmoqda...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Bu yerni bosing va biz bilan suhbatni boshlang!", + "CUSTOMER_SATISFACTION": "Mijozlarning qoniqishi", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Transkriptni yuklab oling", + "BACK": "Orqaga", + "CONTINUE": "Continue", + "YOUR_RATING": "sizning reytingingiz", + "WRITE_YOUR_OPINION": "Fikringizni yozing ... (ixtiyoriy)", + "SUBMIT": "Yuborish", + "THANK_YOU_FOR_YOUR_EVALUATION": "Baholaganingiz uchun tashakkur", + "YOUR_RATING_HAS_BEEN_RECEIVED": "Sizning reytingingiz olindi", + "ALERT_LEAVE_CHAT": "Chatni tark etmoqchimisiz?", + "YES": "Ha", + "NO": "Yo'q", + "BUTTON_CLOSE_TO_ICON": "Suhbatni minimallashtirish", + "BUTTON_EDIT_PROFILE": "Profilni yangilash", + "RATE_CHAT": "Suhbatni baholang", + "WELLCOME_TITLE": "Salom, Tiledesk 👋 ga xush kelibsiz", + "WELLCOME_MSG": "Biz qanday yordam bera olamiz?", + "OPTIONS": "variantlari", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Yopish", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Sizning suhbatlaringiz", + "YOU": "Siz", + "SHOW_ALL_CONV": "hammasini ko'rsatish", + "START_A_CONVERSATION": "Suhbatni boshlang", + "NO_CONVERSATION": "Suhbat yo'q", + "SEE_PREVIOUS": "oldingisiga qarang", + "WAITING_TIME_FOUND": "Jamoa odatda $reply_timebilan javob beradi", + "WAITING_TIME_NOT_FOUND": "Jamoa imkon qadar tezroq javob beradi", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "siz", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat qayta ochildi", + "INFO_SUPPORT_CHAT_CLOSED": "Chat yopildi", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "To'liq ismi sharif", + "LABEL_PRECHAT_USER_EMAIL": "Elektron pochta", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Yaroqsiz elektron pochta manzili", + "LABEL_PRECHAT_USER_PHONE": "Telefon", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Telefon kerak", + "LABEL_PRECHAT_FIRST_MESSAGE": "Qo'llab-quvvatlash jamoasi uchun xabaringiz", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Suhbatni davom ettirishdan oldin shartlar va Maxfiylik siyosatirozilik bildiring", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "Men roziman", + "PRECHAT_REQUIRED_ERROR": "Ushbu qator to'ldirilishi shart", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "ilova yubordi", + "SENT_AN_IMAGE": "rasm yubordi", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +} diff --git a/Vietnamese b/Vietnamese new file mode 100644 index 000000000000..d28e7de5e25c --- /dev/null +++ b/Vietnamese @@ -0,0 +1,3525 @@ +{ + "ChangeDashboardLanguage": "Change dashboard Language", + "ThisIsTheRealTimeConversationsMonitoringPanel": "This is the real time conversations monitoring panel. To manage your conversations use the", + "chatTool": "chat tool", + "UsersAndGroups": "Teammates & Groups", + "UsersAndGroupsInitials": "T&G", + "RoutingAndDeptsInitials": "R&D", + "RoutingAndDepts": "Routing & Depts", + "RoutingAndDepartments": "Routing & Departments", + "Routing": "Routing", + "DefaultDepartment": "Default Department", + "Default Department": "Default Department", + "Teammate": "teammate", + "Teammates": "teammates", + "TeammatesCapitalized": "Teammates", + "TeammateInitial": "T", + "ProjectSettings_Initials": "PS", + "ProjectSettings": "Project Settings", + "Groups": "Groups", + "Name": "Name", + "Available": "available", + "Unavailable": "unavailable", + "Visitors": "Visitors", + "Requests": "Conversations", + "Request": "Conversation", + "Usage": "Usage", + "ConverationRemoved": "This conversation has been removed", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Notification": "Notifications", + "Departments": "Departments", + "Chatbots": "Chatbots", + "HumanTeammates": "Humans", + "Resources": "Resources", + "Hours": "Operating Hours", + "KnowledgeBases": "Knowledge Bases", + "SelectAkB": "Select a Knowledge Base", + "FirstName": "First Name", + "LastName": "Last Name", + "iAgree": "I agree", + "IAccept": "I accept", + "TermsAndConditions": "Terms & Conditions", + "SomethingWentWrongCreatingYourAccount": "Sorry, something went wrong creating your account. Please try again.", + "SignUpWithGoogle": "Sign up with Google", + "SignInWithGoogle": "Sign in with Google", + "WeHadTroubleLoggingYouIn": "Sorry, we had trouble logging you in. Please try again.", + "AtLeastOneUppercaseLetter": "At least one uppercase letter.", + "AtLeastOneLowercaseLetter": "At least one lowercase letter.", + "AtLeastOnedigit": "At least one digit.", + "AtLeastOneSpecialCharacter": "At least one special character.", + "AtLeast8CharactersLong": "At least 8 characters long.", + "PasswordPolicy": "Password Policy", + "PasswordTips": "Password Tips", + "LowercaseCharacters": "Lowercase characters", + "UppercaseCharacters": "Uppercase characters", + "Numbers(0-9)": "Numbers (0-9)", + "SpecialCharacters": "Special Characters (e.g., !@#$%^&*)", + "AtLeast8Character": "At Least 8 Character", + "And": "and", + "SignUp": "Sign Up", + "AlreadyHaveAnAccount": "Already have an account?", + "NoCreditCardRequired": "No credit card required", + "DontHaveAnAccountYet": "Don't have an account yet?", + "Dont": "Don't", + "HaveAnAccountYet": "have an account yet?", + "QuickTipsAssigned": "Assigned chats help maintain an even workload distribution, especially for larger teams.", + "QuickTipsPooled_1": "Chats will not be assigned to agents automatically, instead they will have to manually get chats from the not assigned ones.", + "QuickTipsPooled_2": "Pooled chats give agents more autonomy, allowing them to work at their own pace.", + "QuickTipsBot": "Select a bot that responds automatically.", + "GroupsQuickTips1": "Use groups to organize support teams.", + "GroupsQuickTips2": "You can group teammates based on skills and assign groups of teammates to your departments.", + "ForgotYourPassword": "Forgot your password", + "ClickHere": "Click here", + "PswResetEmailSent": "Password reset email sent", + "YouWillReceiveAnEmail": "You will receive an email with a link to reset your password.", + "ToRequestAPswReseTEmail": "To request a password reset email, please enter your account email address", + "RequestNewPsw": "Request new password", + "BackToLogin": "Back to Login", + "First Name is required.": "First Name is required", + "Email is required.": "Email is required.", + "Email must be a valid email": "Email must be a valid email", + "Email is required. Email must be a valid email": "Email is required. Email must be a valid email", + "Password is required.": "Password is required", + "Password cannot be more than 25 characters long.": "Password cannot be more than 25 characters long", + "Password must be at least 6 characters long.": "Password must be at least 6 characters long", + "Please accept Terms and Conditions and Privacy Policy": "Please accept Terms and Conditions and Privacy Policy", + "ConfirmPsw": "Confirm Password", + "PswNotMatch": "Password not match", + "ResetPsw": "Reset password", + "YourPswHasBeenChanged": "Your password has been changed", + "GoToLogin": "Go to Login", + "GoToYourProjects": "Go to your Projects", + "InvalidPswResetKey": "Invalid password reset key", + "QuickTips": "Quick tips", + "Error": "Error", + "Updated": "Updated", + "TotalActive": "Total active", + "Active": "Active", + "Served": "Assigned", + "Unserved": "Unassigned", + "Abandoned": "Abandoned", + "Closed": "Closed", + "Temporary": "Temporary", + "CurrentUsage": "Current usage", + "Conversations": "Conversations", + "OpenConvsCount": "{{conv_num}} open conversations", + "ClosedConvsCount": "{{conv_num}} closed conversations", + "TotalConversationsUsage": "Total conversations usage", + "TotalAITokensUsage": "Total AI Tokens usage", + "TotalEmailUsage": "Total email usage", + "Email": "Email", + "RequestsForAgent": "Conversations for agent", + "RequestsForDept": "Conversations for department", + "NumberOfRequestsLast7Days": "Number of conversations last 7 days", + "NumberOfRequests": "Number of conversations", + "LastMonth": "Last month", + "Contacts": "Contacts", + "Contact": "Contact", + "ContactId": "Contact Id", + "ContactEmail": "Contact email", + "Created": "Created", + "By": "by", + "CreatedBy": "Created by", + "NoContact": "No contact", + "SearchYourContacts": "Search your contacts", + "SearchByFirstAndOrLastName": "Search by name and/or surname or by email", + "SearchByEmail": "Search by email", + "SelectAnEmail": "Select an email", + "ClearSearch": "Clear Search", + "ViewDetails": "View details", + "ViewContactRequests": "View conversations", + "ContactDetails": "Contact details", + "Department": "Department", + "SelectADepartment": "Select a department", + "DepartmentId": "Department id", + "ProjectId": "Project id", + "ServedBy": "Assigned To", + "SentThe": "sent the", + "ToTheDepartment": "to the department", + "Cancel": "Cancel", + "SessionExipired": "Session Exipired", + "YourSessionHasExpired": "Your session has expired.", + "YouWillBeRedirectToLoginPage": "You will be redirect to the Login page", + "RequestsForDepartment": "Conversations for department", + "SwitchTo": "switch to", + "AllAgentsRequests": "All agents conversations", + "YourRequests": "Your conversations", + "Primary": "Primary color", + "PrimarySubtitle": "Used as a background color to highlight areas and buttons", + "Secondary": "Secondary color", + "SecondarySubtitle": "Applied to the text of buttons and other elements in front of a primary color background", + "MinutesAgo": "minutes ago", + "WidgetAlignmentOnYourWebsite": "Widget alignment on your website:", + "BottomRight": "Bottom right", + "BottomLeft": "Bottom left", + "WidgetColors": "Widget colors", + "Colors": "Colors", + "CustomizeTheWidgetColors": "Customize the widget colors, logo, welcome messages and alignment", + "ChooseYourWidgetColors": "Choose your widget colors, logo, messages and more!", + "Change": "Change", + "Customize": "Customize", + "View": "View", + "AdvancedWidgetConfigurations": "Advanced widget configurations", + "YourConversations": "Your conversations", + "NewConversation": "New conversation", + "WidgetAppearance": "Widget Appearance", + "OnlineMessage": "Online message", + "OfflineMessage": "Offline message", + "OfficeClosedMessage": "Closed offices message", + "EnterTheURL": "Enter the URL of your logo", + "YourLogoURL": "Your logo URL", + "displayLogo": "Display logo", + "LogoImageNotFound": "Logo image not found", + "WelcomeMessage": "Welcome message", + "SayHello": "Say hello to your visitors when they open the chat", + "TeamIntro": "Team intro", + "IntroduceYourTeam": "Introduce your team and say how you can help your customer", + "EditContact": "Edit Contact", + "UpdateContact": "Update Contact", + "EnterValidEmail": "Enter a valid email address", + "AreYouSure": "Are you sure", + "YouAreAboutToDeleteTheContact": "You are about to delete the contact", + "DeleteContact": "Delete Contact", + "Attributes": "Attributes", + "UserEmail": "User email", + "ExportToCSV": "Export to CSV", + "Actions": "Actions", + "CopyInviteURL": "Copy invite URL", + "MoreFilterInAnalytics": "More filter in Analytics", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Greetings": "Greetings", + "Callout": "Callout", + "openUserProfile": "Set your profile image", + "openUserProfileDesc": "Including a profile photo increases the credibility of your profile and is one of the first impressions you make on visitors", + "openWidget": "Install and style the widget", + "openWidgetDesc": "You can easily customize the widget's style to suit your brand. You can add your own logo, choose the colors and more", + "openChat": "Open the Chat", + "openChatDesc": "Open the live chat from which you can manage and reply to conversations", + "ChangeAvailabilitySuccessNoticationMsg": "Status successfully updated", + "ChangeAvailabilityErrorNoticationMsg": "An error occurred while updating status", + "RemoveProjectUserSuccessNoticationMsg": "Teammate successfully removed", + "RemoveProjectUserErrorNoticationMsg": "An error occurred while removing the teammate", + "DisableProjectUserSuccessNoticationMsg": "Teammate successfully disabled", + "DisableProjectUserErrorNoticationMsg": "An error occurred while disabling the teammate", + "EditContactSuccessNoticationMsg": "Contact successfully updated", + "EditContactErrorNoticationMsg": "An error occurred while updating contact", + "DeleteLeadSuccessNoticationMsg": "Contact successfully deleted", + "DeleteLeadErrorNoticationMsg": "An error occurred while deleting contact", + "CreateFaqSuccessNoticationMsg": "Answer successfully created", + "CreateFaqErrorNoticationMsg": "An error occurred while creating the Answer", + "UpdateFaqSuccessNoticationMsg": "Answer successfully updated", + "UpdateFaqErrorNoticationMsg": "An error occurred while updating the Answer", + "TrashBotSuccessNoticationMsg": "Bot successfully deleted", + "TrashBotErrorNoticationMsg": "An error occurred while deleting the bot", + "UpdateBotError": "An error occurred while updating the bot", + "Not a valid JSON file.": "Not a valid JSON file", + "UpdateBotSuccess": " bot successfully updated", + "ArchivingRequestErrorNoticationMsg": "An error has occurred archiving the conversation", + "ArchivingRequestNoticationMsg": "Processing ...", + "RequestHasBeenArchivedNoticationMsg_part1": "Conversation with id: ", + "RequestSuccessfullyClosed": "Conversation successfully resolved", + "RequestHasBeenArchivedNoticationMsg_part2": " has been moved to History", + "CreatedGroupSuccessMsg": "Group successfully created", + "CreatedGroupErrorMsg": "An error occurred while creating the group", + "UpdateGroupSuccessNoticationMsg": "Group successfully updated", + "UpdateGroupErrorNoticationMsg": "An error occurred while updating the group", + "RemoveGroupMemberSuccessNoticationMsg": "Member successfully removed", + "RemoveGroupMemberErrorNoticationMsg": "An error occurred while removing the member", + "UpdateWidgetProjectSuccessNoticationMsg": "Chat widget style updated", + "UpdateDeptGreetingsSuccessNoticationMsg": "Your changes has been saved", + "UpdateDeptGreetingsOnlineMsgSuccessNoticationMsg": "Online message has been saved", + "UpdateDeptGreetingsOfflineMsgSuccessNoticationMsg": "Offline message has been saved", + "UpdateDeptGreetingsOfficeClosedMsgSuccessNoticationMsg": "Office closed message has been saved", + "FaqUpdatedSuccessfullyMsg": "FAQ successfully updated", + "FaqUpdatedErrorMsg": "An error occurred while updating the FAQ", + "SubscriptionSuccessfullyCanceled": "Subscription successfully canceled", + "AnErrorOccurredWhileCancellingSubscription": "An error occurred while cancelling subscription", + "Login": "Login", + "SignInToTiledesk": "Sign in to {{BRAND_NAME}}", + "SignInTo": "Sign in to", + "SignIn": "Sign in", + "WelcomeTo": "Welcome to {{BRAND_NAME}}", + "IfYouWantToLoginToTheOldVersion": "If you want to login to the old version", + "LetSetUpYourTiledeskChat": "Let's set up your {{BRAND_NAME}} chat", + "LetSetUpYourChat": "Let's set up your", + "Chat": "Chat", + "download": "download", + "examplecsv": "example.csv", + "NeedHelpWriteTo": "Need help? write to", + "WaitingTimeAverage": "Waiting time average", + "hours": " hours, ", + "minutes": " minutes, ", + "mins": "mins", + "seconds": " seconds", + "ViewProfile": "View profile", + "GettingStartedWith": "Getting started with", + "HereIsAListOfPagesAndLinks": "Here’s a list of pages we highly recommend going over before you start having conversations", + "OpenTheChatToHandleTheIncomingRequests": "Open the Chat to handle the incoming conversations", + "GetTheMobileApp": "Get the Mobile App", + "KeepSupportGoingWhenAgentsAreOnTheMove": "Keep support going when agents are on the move", + "GettingStartedForAdmin": "Getting started for admin", + "GettingStartedForAgents": "Getting started for agents", + "DeveloperDocs": "Developer docs", + "InstallWithGoogleTagManager": "Install with Google Tag Manager", + "Activities": "Activities", + "Activity": "Activity", + "NoActivities": "No Activities", + "LatestActivities": "Latest Activities", + "HasChanged": "has changed", + "HisStatus": "his status", + "Status": "Status", + "TheAvailabilityStatusOf": "the availability status of", + "AvailabilityStatus": "availability status", + "TheRoleOf": "the role of", + "Into": "into", + "HasRemoved": "has removed", + "FromTheProject": "from the project", + "HasInvited": "has invited", + "ToTakeOnTheRoleOf": "to take on the role of", + "PendingInvitation": "pending invitation", + "PendingInvitations": "pending Invitations", + "HereTheDocumentationAboutTheVisitorsAuthentication": "Here the documentation about the visitors authentication", + "SortByDate": "sort by date", + "SelectActivities": "Select activities", + "AllActivities": "All activities", + "NewRequest": "New conversation", + "_served": "assigned", + "_unserved": "unassigned", + "AssignedTo": "assigned to", + "UpgradeNow": "Upgrade now", + "Plan": "Plan", + "ProfileNotAvailable": "Profile not available", + "Upgrade": "Upgrade", + "TrialExpired": "trial expired", + "Train": "Train", + "Search": "Search", + "AddTheAboveQuestionToAnExistingFAQ": "Add the above question to an existing FAQ", + "Answers": "Answers", + "Questions": "Questions", + "NoGoodMatchFound": "No good match found", + "AddAnotherAnswerToTheCurrentQuestion": "Add another answer to the current question", + "AddAnswerToTheCurrentQuestion": "Add answer to current question", + "AddAnswer": "Add answer", + "Answer": "Add another answer to the above question", + "Add": "Add", + "AnswerSuccessfullyAdded": "Answer successfully added", + "Inspect": "Inspect", + "StartOver": "Start over", + "Hi": "Hi", + "StartToTestTheBot": "start to test the bot", + "TestingTheBotsIsAnImportantPart": "Testing the bots is an important part of an iterative process to improve the accuracy of the responses being returned.", + "EnterAQuestionInTheTextBox": "Enter a question in the text box and click on the Send button.", + "TheBestMatchedAnswerFromTheBotIsReturned": "The best-matched answer from the bot is returned as the response.", + "SelectInspectForMoreDetailsOnThatResponse": "Select Inspect for more details on that response.", + "TheTrainBotSlideOutPanelAppears": " The Train bot slide-out panel appears.", + "YouCanAddANewAnswer": "You can add a new answer if any of the existing answers that were matched are incorrect or the answer does not exist in bot (no good match found).", + "EnterTheNewAnswerToCurrentQuestion": "Enter the new answer to current question in the text box of the Train bot panel and press Add Answer to add it.", + "TypeAddYourQuestionHere": "Type/Add your questions here separated with a new line", + "SearchForAnswersInBots": "Search for answers in Bots", + "AnswersFound": "Answers found", + "FoundIn": "found in", + "ToThisAnswer": "to this answer", + "At": "at", + "at": "at", + "CurrentAnswers": "Current answers", + "NewAnswer": "New answer", + "UploadAnswersFromCsv": "Upload answers from CSV", + "UploadFromCsv": "Upload from Csv", + "ExportAnswersToCsv": "Export answers to CSV", + "ExportToCsv": "Export to CSV", + "Close": "Close", + "Period": "Period", + "SubscriptionCreated": "Subscription created", + "SubscriptionRenewed": "Subscription renewed", + "ForThePlan": "for the plan", + "Invoice": "Invoice", + "Event": "Event", + "ViewInvoice": "View invoice", + "DownloadInvoice": "Download invoice", + "CancelSubscription": "Cancel subscription", + "DoYouReallyWantToCancelYourSubscription": "Do you really want to cancel your subscription?", + "OnceYouCancelTheSubscription": "Once you cancel the subscription your account will downgrade to Free and you won't be able to access our {{projectprofile}} features", + "YouCurrentlyAreUsing": "You currently are using", + "Of": "of", + "ActiveOperatorSeatsInThe": "active seats in the", + "GetMore": "Get more", + "AvailableWithTheProPlan": "Available with the Pro plan or the Enterprise plan", + "BoostCustomerEngagementThroughTriggers": "Boost customer engagement through triggers. Send the right message at the right time to the right people.", + "UpgradeYourAccountToTrackWhatAgentsAreDoing": "Upgrade your account to track what agents are doing!", + "UpgradeYourAccount": "Upgrade your account", + "Includes": "includes", + "EverythingIn": "everything in", + "Unlimited": "Unlimited", + "AgentsGroups": "Agents groups", + "AnalyticsAndRealTimeMonitoring": "Advanced analytics and real time monitoring", + "PerAgent": "per seat", + "PerMonth": "per month", + "PerYear": "per year", + "GetProPlan": "Get Pro Plan", + "ContactUs": " Contact us", + "OurMostComprehensivePlan": "Our most comprehensive plan, with advanced features and dedicated support", + "ProPlan": "Pro plan", + "OrderDetails": "Order details", + "SubscriptionPeriod": "Subscription period", + "Total": "Total", + "PayWithACard": "Pay with a Card", + "DataExportIsAvailableWithTheProPlan": "Data export is available with the Pro Plan or the Enterprise plan", + "UpdateYourAccounToGetThisFeature": "Update your account to get this feature", + "UnlimitedChatHistory": "Unlimited chat history", + "DataExport": "Data export", + "PostChatSurveys": "Post-chat surveys", + "WidgetUnbranding": "Widget unbranding", + "DedicatedAccountManager": "Dedicated account manager", + "Training": "Training", + "SoftwareEngineerSupport": "Software engineer support", + "AdvancedAnalytics": "Advanced Analytics", + "SubscriptionStartDate": "Subscription start date", + "CurrentInvoiceStartDate": "Current invoice start date", + "CurrentInvoiceEndDate": "Current invoice end date", + "NumberOfAgentSeats": "Number of seats", + "SeatsRedeemed": "Seats redeemed", + "AgentSeats": "seats", + "YourCurrentPlan": "Your current plan", + "NextRenew": "Next renew", + "Today": "today", + "In": "in", + "SubscriptionStatus": "Subscription status", + "day": "day", + "month": "month", + "year": "year", + "PaymentDate": "Payment Date", + "to": "to", + "AddProject": "Add a project", + "CreateAProject": "Create a project", + "StartByEnteringTheNameOf": "Start by entering the name of", + "YourSite": "your site", + "EnterTheSiteName": "Enter the site name", + "SiteName": "Site name", + "TheSiteNameIsRequested": "The site name is requested", + "InstallTiledesk": "Install widget", + "InstallTiledeskNow": "Install {{BRAND_NAME}} widget on your website now!", + "InstallTiledeskNowAndStartChatting": "Install {{BRAND_NAME}} widget on your website and start chatting with your customers", + "ExperimentalFeature": "Experimental", + "ChatWithUs": "Chat with us", + "StartConversation": "Start a conversation with us", + "DiscordChannel": "Discord channel", + "JoinDiscordChannel": "Join us on Discord Channel", + "SendUsEmail": "Send us an email", + "HelpCenter": "Help Center", + "RoadMap": "Roadmap", + "GitHubRepo": "GitHub repository", + "SystemStatus": "System status", + "SelfService": "Self service", + "Support": "Support", + "Help": "Help", + "Feedback": "Feedback", + "ChatWith": "Chat with", + "IfYouAreInterested": "Are you interested?", + "Processing": "Processing...", + "ProcessingNoDot": "Processing", + "RecentProjects": "Recent projects", + "OtherProjects": "Other Projects", + "Copied": "Copied", + "TestWidget": "Test Widget", + "WidgetLiveTest": "Widget Live Test", + "PresetColorCombinations": "Preset Color Combinations", + "TestWidgetAllowYou": "Test widget allow you to simulate visitors, to share your widget and verify your design settings", + "TheOnlineMessageIsWhatSiteVisitors": "The Online Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is online", + "TheClosedOfficeMessageIsWhatSiteVisitors": "The Closed offices Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget outside the operating office hours", + "TheOfflineMessageIsWhatSiteVisitors": "The Offline Message is what site visitors will see when they click on the {{BRAND_NAME}} Widget and your team is offline", + "YouHaveBeenInvitedBy": "You have been invited by", + "ToJoinTheProject": "to join the project", + "AndTakeOnTheRoleOf": "and take on the role of", + "ToGetStartedYouMustHaveATiledeskAccountWithEmail": " To get started you must have a {{ BRAND_NAME }} account with email", + "TheInviteYouAreUsingIsNoLongerValid": "The invite you are using is no longer valid ", + "ImANewUser": "I'm a new teammate", + "PleaseClickTheBelowButtonToCreateYourTiledeskAccount": "Please click the below button to create your {{ BRAND_NAME }} account", + "AfterRegistrationYouWillBeAbleToJoin": "After registration you will be able to join", + "FromTheRecentPojectPage": "from the Recent Projects page", + "IAlreadyHaveAnAccount": "I already have an account", + "IfYouAreAlreadyRegisteredOnTiledeskWwithADifferentEmailPleaseContact": "If you are already registered on {{ BRAND_NAME }} with a different email please contact", + "YouHaveAlreadyInvitedThisUserSeeThePendingInvitations": "You have already invited this teammate (see the pending invitations)", + "Awesome": "Awesome", + "YourPaymentIsSuccessfullyDone": "Your payment is successfully done", + "PleaseCheckYourEmailYouWillReceiveReceipt": "Please check your email, you will receive a receipt", + "HavingTrouble": "Having trouble", + "ContinueToHomepage": "Continue to homepage", + "General": "General", + "NoPayments": "No payments", + "Agent": "Agent", + "Agents": "Agents", + "WhatYoureMissing": "What you're missing", + "OnceYourTrialHasEndedYouWillMissing": "Once your trial has ended, you will missing", + "On": "on", + "InstallNow": "Install now", + "AssigneeAgent": "Assignee agent", + "Assignee": "Assignee", + "WidgetTranslations": "Widget translations", + "Translations": "Translations", + "Multilanguage": "Multilanguage", + "TranslateOrEditWidgetPhrases": "Translate or edit all the phrases appearing in the widget", + "IfYouWantToTranslateOrEditWidgetPhrases": "If you want add a language or edit all the phrases appearing in the widget", + "English": "English", + "Italian": "Italian", + "German": "German", + "en": "English", + "it": "Italian", + "de": "German", + "es": "Spanish", + "pt": "Portuguese", + "fr": "French", + "ru": "Russian", + "tr": "Turkish", + "sr": "Serbian", + "ar": "Arabic", + "uk": "Ukrainian", + "sv": "Swedish", + "az": "Azerbaijani", + "kk": "Kazakh", + "uz": "Uzbek", + "ChooseALanguage": "Choose a language", + "Delete": "Delete", + "NoUnservedRequests": "No unassigned conversations", + "NoServedRequests": "No assigned conversations", + "NoRequests": "No conversation", + "MultiLanguagePreview": "Change preview language", + "RequiredField": "Required field", + "Text": "Text", + "Alignment": "Alignment", + "UserRole": "User role", + "BotType": "Bot type", + "Language": "Language", + "ReassignToDept": "Reassign to department", + "AddTranslation": "Add translation", + "Completed": "Completed", + "TranslationDeleted": "{{language_name}} translation deleted", + "BotIntegration": "Bot integration", + "ChooseBotType": "Choose bot type", + "CreateA": "Create a {{ bottype }} bot", + "CreateAN": "Create an {{ bottype }} bot", + "ServiceAccountPrivateKeyFile": "Service account private key file", + "DragAFileHereOr": "Drag your .json credentials file here or", + "DragYuorFileHereOr": "Drag your file here or", + "Browse": "browse", + "SupportedFileTypesPdfTxtDocx": "Supported file types: pdf, txt, docx - {{file_size_limit}} Mb max.", + "SupportedFileTypesPdfDocx": "Supported file types: pdf and docx - {{file_size_limit}} Mb max.", + "FileSizeExceedsFileSizeLimitMb": "File size exceeds {{file_size_limit}} Mb.", + "FileTypeNotSupported": "File type not supported", + "UploadedFileMayContainsDangerousCode": "The uploaded file may contain malicious code", + "URLTypeNotAllowed": "Resource not allowed!", + "FileSuccessfullyUploaded": "{{file_mb}} Mb file successfully uploaded.", + "ToUpload": "to upload", + "CreateAnswers": "Create answers", + "CreateAFreeAccount": "Create a free account", + "CreateTicket": "Create ticket", + "AvailableFrom": "Available from", + "Ok": "Ok", + "Success": "Success", + "ChatbotSuccessfullyCreated": "Chatbot successfully created", + "AIAgentSuccessfullyCreated": "AI Agent Successfully Created", + "ItIsNotPossibleToCreateTheChatbot": "It is not possible to create the Chatbot", + "YourProjectIsMissingTheTemplateNeededToCreateTheChatbot": "Your project is missing the template needed to create the Chatbot", + "EditChatbot": "Edit chatbot {{ chat_bot_name }}", + "ChatbotAndChatbotName": "AI Agent {{ chat_bot_name }}", + "Back": "Back", + "WhatDoYouWantToDo": "What do you want to do?", + "ModifyYourChatbotWithThePowerfulCDS": "Edit your chatbot with the powerful Chatbot Design Studio if you want to add features as buttons, human handoff, advanced AI etc.", + "ModifyYourChatbotWithThePowerfulCDS_v2": "Edit your welcome message, change your AI Agent's name or icon, add buttons or improve your AI Agent's flow with Chatbot Design Studio", + "InstallOnYourWebsite": "Install on your website", + "ModifyTheWelcomeMessage": "Customize Flow (add messages, buttons, AI, etc.)", + "ChangeNameOrIconOfYourChatbot": "Change name or icon of the AI Agent", + "NameOrIcon": "name or icon,", + "AddButtonsOrEnhanceYourAIWithChatbotDesign": "add buttons or enhance your AI with the Chatbot Design Studio", + "AreYouSureYouWantToEditTheChatbot": "Are you sure you want to edit the chatbot {{ chat_bot_name }}?", + "NowItIsTimeToAddContent": "Now it's time to add content", + "Subject": "Subject", + "DefaultBotLanguageInDialogflow": "Default bot language in Dialogflow", + "OurNativeEasyAndPowerfulNLPChatbot": "Our native, easy and powerful NLP (Natural Language Processing) chatbot", + "ResolutionBotDescription": "Automate the answers to your common questions for instant resolutions and happier customers", + "UseDialogflowToTrainYourBot...": "Use Dialogflow to train your bot with our native and innovative Dialogflow integration", + "UseYourFavouriteTechnology...": "Use your favourite technology to embed your chatbot with {{ BRAND_NAME }}.", + "GetStartedTutorial": "Get Started Tutorial", + "AnIdentityBotRepresents": "An identity bot represents a virtual profile used for automatic messages sent by the system (e.g. sending messages in triggers)", + "DialogflowKnowledgeBaseID": "Dialogflow knowledge base ID", + "FillTheFieldOnlyIfYouWantToUseDialogflowKB": "Fill the field only if you want to use the", + "DialogflowKnowledgeBaseFeature": "Dialogflow's Knowledge-base feature", + "ConnectYourExternalChatbotsTo": "Connect your chatbots to {{ BRAND_NAME }}", + "HereTheTutorial": "Here's the tutorial on how connect your chatbots to {{ BRAND_NAME }}.", + "HereThe_Tutorial": "Here's the tutorial.", + "FiletypeNotSupported": "file type not supported", + "ChatLimit": "Chat limit", + "SuccessfullyUpdated": "Successfully updated", + "AnErrorOccurredWhileUpdating": "An error occurred while updating", + "NotificationNothingToSave": "Nothing to save", + "GoToRequest": "Go to conversation", + "Busy": "busy", + "Company": "Company", + "Address": "Address", + "StreetAddress": "Street Address", + "Street": "Street", + "City": "City", + "State": "Province/State", + "PostalCode": "Postal/Zip", + "Country": "Country", + "PhoneNumber": "Phone number", + "RequesterPhoneNumber": "Requester phone number", + "CalledNumber": "Called number", + "CallID": "Call ID", + "StartDate": "Start date", + "ExtremeMeasures": "Extreme measures", + "DeleteAccount": "Delete account", + "AreYouSureYouWantDeleteYourAccount": "Are you sure you want delete your account", + "AllProjectWillBeDeleted": "All ({{projects_length}}) project(s) created within this account will be deleted", + "CancelAnyActiveSubscriptionsBeforeProceeding": "Cancel any active subscriptions before proceeding", + "YesDeleteMyAccount": "Yes, delete my account", + "OperatingSystem": "Operating System", + "ThisGroupHasNoMembers": "This group has no members", + "Description": "Description", + "more": "more", + "SeeAll": "See all", + "AllDepts": "All departments", + "All": "All", + "Save": "Save", + "Update": "Update", + "Warning": "Attention!", + "CreationDate": "Creation date", + "ThisConversationIsAssignedToYou": "This conversation is assigned to you. In order to write a message, click \"Open chat\".", + "OpenChat": "Open chat", + "ThisConversationIsNotAssignedToYou": "This conversation is not assigned to you. To join the conversation, click \"Join\".", + "ThereHasBeenAnErrorProcessing": "There has been an error processing your request", + "PleaseWaitWhileWeAreProcessingYourRequest": "Please wait while we are processing your request", + "CommunityDesc1": "Explore a world of possibilities in our Community, where you'll discover a vast array of ready-to-use AI agents and automation ideas.", + "CommunityDesc2": "Get support directly from the creators and import your favorites with just one click!", + "OrderBy": "Order by", + "Published": "Published", + "Draft": "Draft", + "Share": "Share", + "ShareWithLink": "Share with link", + "Export": "Export", + "TestItOut": "Test it out", + "AvailableToAgents": "Available to agents", + "AIAgentVisibleToAgents": "AI agent visible to agents for the purpose to be put back in the conversation", + "DeleteAIAgent": "Delete AI agent", + "DeleteAutomation": "Delete automation", + "ToDeleteAIAgentTypeID": "To delete the AI agent, type it's ID", + "ToDeleteAutomationTypeID": "To delete the automation, type it's ID", + "AIAgentID": "AI agent ID", + "AutomationID": "Automation ID", + "AIAgent": "AI agent", + "AIAgents": "AI agents", + "VoiceAIAgent": "Voice AI Agent", + "AIVoiceAgent": "AI voice agent", + "AIVoiceAgentName": "AI voice agent name", + "CopilotName": "Copilot name", + "WebhookName": "Webhook name", + "TheWebhookWillBeDeleted": "The Webhook will be deleted", + "WebhookUpdatedSuccessfully": "Webhook updated successfully", + "TheWebhookHasBeenDeleted": "The Webhook has been deleted", + "CreateAnAIAgent": "Create an AI Agent", + "CreateAnAIVoiceAgent": "Create an AI voice agent", + "CreateACopilot": "Create a copilot", + "CreateAWebhook": "Create a webhook", + "MyChatbots": "My AI Agents", + "YouDoNotHaveAIAgents": "You don't have any AI Agents yet", + "YouDoNotHaveFlows": "You don't have any Flow yet", + "Automations": "Automations", + "YouDoNotHaveAutomations": "You don't have any Automations yet", + "YouDoNotHaveWebhooks": "You don't have any Webhooks in your Automations yet", + "CreateFromScratch": "Create from scratch", + "AddFromTemplate": "Add from template", + "NewAIAgent": "New AI agent", + "NewAutomation": "New automation", + "StartByEnteringTheNameOfTheFlow": "Start by entering the name of the {{flow_name}}", + "WhatTypeOfFlowDoYouWantToStart": "What type of Flow do you want to start with?", + "NewFlow": "New Flow", + "CreateAIAgentFlowTypeDesc": "Create AI agents to automate support and processes, boosting engagement and growth.", + "CreateAutomationFlowTypeDesc": "Create workflows to trigger actions from external systems or enhance agent responses with AI.", + "AIAgentDesc": "Automate business workflows and operations with customizable AI Agents", + "AIVoiceAgentDesc": "Streamline operations and elevate customer engagement with intelligent AI Voice Agents", + "AIAgentImportDesc": "Import an AI Agent from file", + "WebhookDesc": "Trigger automated workflows from external systems via Webhooks", + "CopilotDesc": "Enhance agent responses with internal AI suggestions", + "AutomationImportDesc": "Import an Automation from file", + "Templates": "Templates", + "AllTemplates": "All templates", + "CommunityTemplates": "Community", + "IncreaseSales": "Increase sales", + "CustomerSatisfaction": "Customer Satisfaction", + "UseTemplate": "Use template", + "ManageYourContents": "Manage your Contents", + "CreateChatbot": "Create chatbot", + "CreateYuorAIAgent": "Create your AI Agent", + "CreateYourAIAgentWithOneClick": "Create your AI Agent with one click", + "ChooseNameForYourAIAgent": "Choose a name for your AI Agent", + "MyAIAgentName": "My AI agent name", + "ChatbotName": "AI Agent name", + "ChatbotType": "AI Agent type", + "Oops": "Oops", + "YourAuthTokenHasBeenInvalidated": "Your authentication token has been invalidated", + "PleaseTrySigningInAgain": "Please try signing in again", + "ReturnToLoginPage": "Return to login page", + "QuotaExceeded": "Quota exceeded", + "TooManyRequests": "Too Many Requests", + "PleaseContactSupport": "Please contact support", + "Rename": "Rename", + "WelcomeToYourHelpCenter": "Welcome to your Help Center!", + "TheHelpCenterIsDesignedToProvide": "The Help Center is designed to provide a complete support option. You can get information from our documentation or turn to the community. If you can't find an answer, you can send a request directly to one of our agents via email or live chat.", + "SelectAblockThatWillAutomaticallyExecute": "Select a block that will automatically execute when the chatbot joins the conversation", + "SelectAblock": "Select a block", + "YouNeedToSelectABlock": "You need to select a block :)", + "MoreInQueque": "More in queque, see all", + "IncludeChatbotsOnlyConversations": "Include chatbot-only conversations", + "IncludeChatbotsOnlyConversationsDesc": "Live chat conversations that were started but only contain chatbot messages, with no user input", + "HideChatbotAttributesWidget": "Hide Chatbot Attributes widget", + "EnablingThisOptionHidesChatbotAttributes": "Enabling this option hides the chatbot's attributes", + "DisplayOnSpecificPages": "Display only on specific pages", + "DisplayOnSpecificPagesDesc": "By enabling this option, the widget will be displayed only on pages where the address matches the regular expressions in the list.", + "ManageRegexlist": "Manage regex list", + "Configure": "Configure", + "HideOnSpecificDomains": "Hide on specific domains", + "HideOnSpecificDomainsDesc": "By enabling this option, the widget will not be displayed on pages where the URL matches a domain in the list.", + "ManageDomains": "Manage Domains", + "HideOnSpecificPages": "Hide on specific pages", + "HideOnSpecificPagesDesc": "By enabling this option, the widget will not be displayed on pages where the address matches the regular expressions in the list.", + "ConfigureList": "Configure list", + "ManageRegexBlacklist": "Manage Regex Blacklist", + "RegexPattern": "Regex Pattern", + "PatternRequired": "Regex required", + "PatternAlreadyExists": "Regex already exists", + "NoPatternAddedYet": "No regex added yet", + "LearnMoreAboutPermissionsAndCustomRoles": "Learn more about permissions and custom roles", + "TeammatesCanSendEmojis": "Teammates can send emojis", + "ByEnablingThisOptionTeammatesWillBeAbleToSendEmojis": "By enabling this option teammates will be able to send emojis", + "AllowedDomains": "Allowed domains", + "ByEnablingThisOptionTeammateCanOnlySendURLBelongingWhitelist": "By enabling this option a teammate can only send URLs belonging to domains' whitelist", + "ConfigureWhitelist": "Configure whitelist", + "ManageWhitelist": "Manage Whitelisted domains", + "Domain": "Domain", + "EnterADomain": "Enter a domain", + "DomainRequired": "Domain is required", + "InvalidDomainFormat": "Invalid domain format", + "DomainAlreadyExists": "This domain is already in the list", + "NoDomainAddedYet": "No domain added yet.", + "AddButton": "Add", + "EmojisNotAllowed": "Emojis not allowed", + "ThisMessageContainsURLFromDomainNotAllowed": "This message contains a URL from a domain that is not allowed", + "AllowedFileExtensions": "Allowed file extensions", + "AllowedFileExtensionsWidgetDesc": "Manage the type of files users can upload from the widget", + "AllowedFileExtensionsAgentChatDesc": "Manage the file types teammates can upload from agent chat", + "AddExtension": "Add extension", + "QuotaResetsOn": "Quota resets on {{reset_date}}", + "AllExtensions": "All", + "ContactUsToIncreaseYourMonthlyResourcesQuotas": "Contact us to increase your monthly resources quotas", + "ThisFeatureIsInBeta": "This feature is in beta", + "ContactUsToEnableIt": "Contact us to enable it", + "GoToHome": "Go to Home", + "ConversationsInTheLastDays": "Conversations in the last {{range_count}} days", + "ConversationsInTheLastMonths": "Conversations in the last {{range_count}} months", + "TrialExpirationDate": "Your account trial period ended on {{expiration_date}}", + "DisableAttachments": "Disable Attachments", + "WhenEnabledAttachments": "When enabled, users can send attachments. When disabled, the attachment button will be hidden", + "DisableEmoji": "Disable emoji", + "WhenEnabledEmoji": "When enabled, users can send emoji. When disabled, the emoji button will be hidden", + "DisableVoiceRecoder": "Disable Voice recorder", + "WhenEnabledVoiceRecoder": "When enabled, users can record voice messages. When disabled, the voice recorder button will be hidden and user can only send text message", + "UploadLogo": "Upload logo", + "FileTooLarge": "File is too large to upload. Max file size {{file_size}}", + "ImagePreview": "Image preview", + "Flows": "Flows", + "Models": "Models", + "Optional": "optional", + "DisableMember": "Disable member", + "TheMemberWillBeDeleted": "The member {{pu_name}} will be deleted", + "TheMemberWillBeDisabled": "The member {{pu_name}} will be disabled", + "TheMemberWillBeRestored": "The member {{pu_name}} will be restored", + "TheGroupWillBeRestored": "The group {{group_name}} will be restored", + "Disable": "Disable", + "AnErrorOccurredWhileRestoringTheTeammate": "An error occurred while restoring the teammate", + "TeammateRestoredSuccessfully": "Teammate restored successfully", + "WhatsAppBroadcasts": "WhatsApp broadcasts", + "NewBroadcast": "New broadcast", + "DeliveredBroadcasts": "Delivered Broadcasts", + "Reload": "Reload", + "Aborted": "Aborted", + "SentDate": "Sent date", + "YouHaveNotCreatedAnyBroadcastsYet": "You haven't created any broadcasts yet.", + "BackToBroadcasts": "Back to broadcasts", + "BroadcastStats": "Broadcast stats", + "Read": "Read", + "Delivered": "Delivered", + "Sent": "Sent", + "Accepted": "Accepted", + "Rejected": "Rejected", + "Failed": "Failed", + "SentTo": "Sent to", + "read": "Read", + "delivered": "Delivered", + "sent": "Sent", + "accepted": "Accepted", + "rejected": "Rejected", + "failed": "Failed", + "ChooseTemplate": "Choose a template", + "ContactsList": "Contacts List", + "StartBroadcast": "Start broadcast", + "ToStartBroadcast": "To start a broadcast, select a template and import your CSV file.", + "HereYouWillSeePreviewOfYourContacts": "Here you will see a preview of your contacts to whom the message will be sent.", + "TemplatePreview": "Template preview", + "NoTemplateSelected": "No template selected", + "ByPressingTheSendButtonYouWillSendTheMessageTo": "By pressing the Send button you will send the message to {{contacts_num}} contacts using the template {{template_name}}", + "WhatsAppNotConfiguredOrMissingBusinessAccountID": "WhatsApp not configured or missing business account ID", + "TheBroadcastHasStartedCheckItsStatusOnTheDedicatedPage": "The broadcast has started. You can check its status on the dedicated page.", + "TheBroadcastHasStarted": "The broadcast has started.", + "AsStartingPointYouCanDownloadTheCSV": "As a starting point you can download the CSV of the selected template", + "PleaseNoteThatYouCanUploadMax3000Contacts": "Please note that you can upload a maximum of 3000 contacts.", + "SorryYourCSVFileContainsMoreThan3000Contacts": "Sorry, your CSV file contains more than 3000 contacts.", + "SorryThereWasProblemUploadingTheFile": "Sorry, there was a problem uploading the file.", + "ContactsUploadedSuccessfully": "Contacts uploaded successfully", + "BroadcastDetails": "Broadcast details", + "WhatsAppNotConfigured": "WhatsApp not configured", + "UnableToCreateBroadcastWAIsNotInstalled": "Unable to create broadcast because WhatsApp Business is not installed for this project", + "HelpsURLs": "Enter web pages from public URLs into the text area below, separated by a carriage return, or import them from a sitemap.", + "URLAutomaticallySynchronized": "This URL is automatically synchronized from the sitemap", + "ImportURLsFromSitemap": "Import URLs from sitemap", + "Fetch": "Fetch", + "DeletingTheSitemapWillAlsoDeleteAllURLs": "Deleting the sitemap will also delete all URLs associated with it and you will no longer be able to use AI on their content.", + "SitemapHasBeenDeleted": "Sorry, the sitemap has been deleted", + "AddQuestionToKB": "Add question to Knowledge Base", + "DiscardQuestion": "Discard question", + "AreYouSureYouWantToDiscard": "Are you sure you want to discard this question", + "Discard": "Discard", + "EditLoadDistribution": "Edit load distribution", + "EditPercentageFor": "Edit percentage for", + "Percentage": "Percentage", + "CurrentTotal": "Current total", + "Exceeds100": "Exceeds 100%", + "PercentageGroupName": "Percentage {{group_name}}", + "WhitelistRules": "Whitelist rules", + "ExampleDotCom": "example.com", + "OnlyAllowsLinksFrom": "only allows links from https://example.com/...", + "WildcardExampleDotCom": "*.example.com", + "AllowsLinksFromAnySubdomainOf": "allows links from any subdomain of example.com (e.g. https://www.example.com/..., https://blog.example.com/...)", + "TheTeammate": "the teammate", + "TheTeammates": "the teammates", + "CannotDeleteRole": "Cannot delete role {{role_name}}", + "ThisRoleIsCurrentlyAssignedTo": "This role is currently assigned to {{total_associations}} {{association_type}}", + "ReassignDifferentRoleBeforeDeleting": "Reassign {{pronoun}} to a different role before deleting this one.", + "RoleCannotBeDeleted": "Role cannot be deleted", + "MaxAllowedSize": "Max allowed size {{file_size_limit}} Mb", + "Attachments": "Attachments", + "Emoji": "Emoji", + "VoiceRecorder": "Voice recorder", + "TheConversationWillBeResolved": "The conversation will be resolved", + "TYPE_GPT_MODEL": { + "text-davinci-003": { + "description": "" + }, + "gpt-3.5-turbo": { + "description": "" + }, + "gpt-4": { + "description": "" + }, + "gpt-4-turbo-preview": { + "description": "" + }, + "gpt-4o": { + "description": "" + }, + "gpt-4o-mini": { + "description": "" + }, + "o1-mini": { + "description": "" + }, + "o1-preview": { + "description": "" + } + }, + "Advanced": "Advanced", + "Standard": "Standard", + "CannedResponses": { + "QuickTips": { + "1": "Canned responses are pre-made messages you can recall easily during chat.", + "1B": "To use it type “/” (forward slash) and follow it with a word or the first few letters of any word that is included in the canned response title.", + "1C": "From the returned list of saved responses select the response you want to use.", + "2": "If you often reply to the same customer questions, consider saving those replies as canned responses.", + "3": "With canned responses, you type it once, save it and reuse it in chats whenever you need.", + "4": "You can also create a more engaging experience for your customers by using personalization in your message:", + "5": "1) When editing a message, you can insert a personalization field by first selecting the area in which you'd like to create the field.", + "6": "2) Next, click the ADD PERSONALIZATION button ", + "7": "3) Clicking the ADD PERSONALIZATION button will provide a list where you can select which personalization value you would like to add to your message." + }, + "CR": "CR", + "CannedResponses": "Canned Responses", + "AddResponses": "Create Response", + "EditResponses": "Edit Response", + "Responses": "Responses", + "YouHaveNotAddedAnyCannedResponses": "You have not added any canned responses", + "Title": "Title", + "Message": "Message", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "recipient_lastname_desc": "The surname of the person the agent replying to will be added to message.", + "recipient_email_desc": "The email of the person the agent replying to will be added to message.", + "recipient_website_desc": "The website of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "Email_of_recipient": "Email of recipient", + "Website_of_recipient": "Website of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "PleaseFillOutThisField": "Please fill out this field", + "NotificationMsgs": { + "DeleteCannedResError": "An error occurred while deleting response", + "DeleteCannedResSuccess": "Response successfully deleted", + "CreateCannedResSuccess": "Response successfully created", + "CreateCannedResError": "An error occurred while creating response", + "UpdateCannedResSuccess": "Response successfully updated", + "UpdateCannedResError": "An error occurred while updating response" + }, + "DeleteCannedResponse": "Delete canned response", + "DoYouReallyWantToDeleteTheResponse": "Do you really want to delete the response?", + "DeleteResponse": "Delete response" + }, + "Pricing": { + "Operators": "Seats", + "UpgradePlan": "Upgrade Plan", + "UpgradeYourPlan": "Upgrade your Plan", + "Your": "Your", + "30DaysFreeTrialOfTiledeskProPlan": "14-days free trial of the {{ BRAND_NAME }} Pro plan", + "30DaysFreeTrial": "14-days free trial of the {{ plan_name }} plan", + "ChatbotLimitReached": "AI Agents limit reached for {{plan_name}}", + "ChatbotsNotAvailableWithCurrentPlan": "AI Agents are not available with your current plan", + "WillExpireIn": "will expire in", + "Days": "days", + "Tomorrow": "tomorrow", + "HasExpired": "has expired", + "YourSubscriptionIsActive": "Your subscription is active", + "ThePlanIsActive": "The plan is active", + "ThePlanHasExpired": "The plan has expired", + "AddMoreOperators": "Add more seats", + "ContactUs": "Contact us", + "PlanChange": "Plan change", + "ContactUsViaChatAndTellIUsHowManyOperator": "Contact us via chat and tell us how many seats you want to add to the project", + "ContactUsViaEmailAndTellIUsHowManyOperator": "Contact us via email and tell us how many seats you want to add to the project", + "TheNumberOfOperatorSeatsCannotBeLess": "The number of seats cannot be less than the number of teammates in your project", + "SubscriptionExpired": "Subscription expired", + "BillingProblem": "Billing Problem", + "SubscriptionPaymentProblem": "Subscription payment problem", + "WeWereUnableToAutomaticallyRenewYourSubscription": "We were unable to automatically renew your subscription", + "PleaseChatWithUs": "Please chat with us", + "PleaseContactUs": "Please contact us", + "ToUpdateYourPaymentInformation": "to update your payment information", + "YourSubscriptionToThe": "Your subscription for the", + "HasExpiredOn": "has expired on", + "DowngradeTo": "Downgrade to Free", + "YouCurrentlyAreUsingAllActiveOperatorSeats": "You currently are using all seats", + "TheSeatsNumberExceedsTheAllowed": "The number of seats exceeds the number allowed for the current plan", + "YouAreCurrentlyUsingAllChatbots": "You are currently using all chatbots", + "ContactUsViaChatToUpgradeYourPricingPlan": "Contact us via chat to upgrade your pricing plan", + "ContactUsViaEmailToUpgradeYourPricingPlan": "Contact us via email to upgrade your pricing plan", + "OnlyOwnerCanManageSeatsNumber": "Only teammates with the owner role can manage seats number", + "ContactTheProjectOwner": "Contact the project owner", + "NoPayments": "No Payments", + "ToEnableAllFeatures": "to enable all features", + "YourTrialHasEnded": "Your 14-days free trial has expired", + "UpgradeNowToKeepOurAmazingFeatures": "Upgrade now to keep our amazing features", + "YouHaveBeenRevertedToOurFreePlan": "You have been reverted to our free plan and the paid features have been paused. To keep using our paid features, upgrade to one of our paid plans", + "AutoSendTranscriptByEmailIsUnavailable": "Auto-send transcript by email is unavailable in your current plan" + }, + "ActivitiesOptions": { + "AgentAvailabilityOrRoleChange": "Teammate update", + "AgentDeletion": "Teammate deletion", + "AgentInvitation": "Teammate invitation", + "NewRequest": "New conversation", + "RequestResolved": "Conversation resolved" + }, + "UserProfile": { + "Profile": "Profile", + "UploadImage": "Upload image", + "Name": "Name", + "Lastname": "Lastname", + "UserId": "User Id", + "UpdateProfile": "Update profile", + "FaqKbId": "Id", + "FaqKbRemoteId": "Remote Id", + "FaqKbCreatedAt": "Created at", + "Processing": "Processing...", + "Completed": "Completed", + "UserSuccessfullyUpdated": "Profile successfully updated", + "AnErrorHasOccurred": "An error has occurred updating your profile", + "Continue": "Continue", + "ChangePsw": "Change password", + "PendingEmailVerification": "Pending email verification", + "YourAccountIsPending": "Your account is pending email verification.", + "ClickHereToResend": "Click here to resend verification email", + "BotHasBeenRemoved": "this Bot has been removed", + "YourDetails": "Your Details", + "AddYourOwnPicture": "⚡️ Add your own picture to give your conversations a more intimate feel!", + "AddYourOwnPicture_": "⚡️ Add your own picture to give your conversations a more intimate feel, as your visitor can see who they are talking to!", + "PreferredSize": "Preferred image size 128x128 px - Image format: .jpeg or .png", + "AnErrorHasOccurredSendingVerificationLink": "An error has occurred sending verification link", + "YourProfileHasBeenUploaded": "your profile has been successfully updated" + }, + "ChangePsw": { + "ChangePsw": "Change password", + "CurrentPsw": "Current password", + "NewPsw": "New password", + "Confirm": "Confirm", + "ConfirmNewPsw": "Confirm new password", + "PasswordSuccessfullyChanged": "Password successfully changed", + "CurrentPasswordIsInvalid": "Current password is invalid", + "AnErrorHasOccurred": "An error has occurred", + "PasswordMustBe": "Password must be at least 6 characters long." + }, + "NotificationSettings": { + "AssignedConversations": "Assigned Conversations", + "AssignedConversationsSubtitle": "Receive an email when a new conversation is assigned to you.", + "UnassignedConversations": "Unassigned Conversations", + "UnassignedConversationsSubtitle": "Receive an email when a conversation is unassigned.", + "NotificationMsgs": { + "UpdateSuccess": "Preferences updated", + "UpdateError": "An error occurred while preferences updating" + } + }, + "NavBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "RunChatInAStandAloneTab": "Run chat in a stand-alone tab", + "PendingVerification": "Pending email verification", + "WhenPendingEmailVerification": "When pending email verification, some system features, such as email notifications, are disabled", + "SomeSystemAreDisabled": "some system features, such as email notifications, are disabled", + "AreYouSureYouWantToLogOut": "Are you sure you want to log out?", + "NoteThatThisWillNotChangeYourAvailability": "Note that this will not change the status of your availability.", + "AttentionIfYouDoNotWantToReceiveRequests": "Attention, if you don't want to receive conversations, change your status to unavailable before logging out", + "AttentionYouAreAvailable": "Attention, you are available in", + "Projects": "projects", + "Project": "project", + "IfYouDoNotWantToReceiveRequests": "If you don't want to receive conversations, change your status to unavailable before logging out", + "OpenTheChat": "Open the chat to activate notifications!", + "ToManageTheMessages": "to manage the messages and activate the push notifications", + "OpenTheChatToActivateNotifications": "Open the chat to manage the messages and activate the push notifications", + "ClickHere": "Click here", + "TiledeskLogOut": "{{ BRAND_NAME }} Log Out", + "LogOut": "Log Out" + }, + "SideBar": { + "ViewAllProjects": "View all projects", + "UserProfile": "VIEW PROFILE", + "UserProfile2": "VIEW YOUR PROFILE" + }, + "ProjectsPage": { + "Welcome": "Welcome", + "BuildYourCustomer_1": "Build your customer support with intelligent bots", + "BuildYourCustomer_2": "and a multi-channel platform.", + "AddProject": "Add project", + "ModalAddAProject": "Add a project", + "ModalAddAProjectLabel": "Enter the name of your project, for example the name of your site", + "ModalMustBeAtLeast": "Must be at least 4 characters long", + "ModalPlaceHolder": "Project name", + "ModalCreateProjectBtn": "Create Project", + "UserProfile": "VIEW PROFILE", + "modalCreateProject": "Create Project", + "Processing": "Processing...", + "Completed": "Completed", + "YourNewProjectIsReady": "Your new project is ready", + "YourNewProject": "Your new project", + "IsReady": "is ready", + "Continue": "Continue" + }, + "ProjectEditPage": { + "YourProject": "Your project", + "YourPlan": "Your Plan", + "ProjectName": "Project Name", + "ProjectId": "Project Id", + "TranscriptByEmail": "Auto send transcript by email", + "AutoSendTranscriptByEmail": "At the end of each chat, automatically send transcript by email to the requester", + "AutoSend": "Auto send", + "Generate": "Generate", + "UpdateProject": "Update Project", + "Update": "Update", + "Copy": "Copy", + "DeleteProject": "Delete Project", + "TheProjectWillBeDeleted": "The project will be deleted", + "TheProject": "The project", + "WillBeDeleted": "will be deleted", + "ToDeleteTheProject": "To delete the project, enter the project ID", + "VisitorAuthentication": "Visitor authentication", + "Webhook": "Webhook", + "ManageWebhook": "Manage Webhook", + "EnableWebhook": "Manage webhook subscriptions", + "GoToWebhookConsole": "Go to", + "Authentication": "Developer", + "EnableVisitorAuthentication": "Enable visitor authentication", + "GenerateSharedSecret": "Generate Shared Secret", + "NoteThatWillBeSubscribed": "Note that by generating a new shared secret the previous one will be overwritten", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "SharedSecretGenerated": "Shared Secret Generated", + "ThisIsYourSharedSecret": "This is your shared secret", + "ProjectPlan": "Plan", + "Your": "Your", + "Payments": "Payments", + "Account": "Account", + "Subscription": "Subscription", + "SeePayments": "See Payments", + "Advanced": "Advanced", + "TeammatesCanOnlySeeTheirOwnConvs": "Teammates can only see their own conversations", + "EnablingThisOptionAllowsTeammatesToOnlySeeOwnConvs": "Enabling this option allows teammates to only see their own conversations in the \"Your Conversations\" tab of the Monitor page", + "ChatLimit": "Chat limit", + "AutomaticAssignment": "Automatic assignment", + "IfYouActivateTheAutomaticAssignmentOption": "If you activate the Automatic assignment option, {{ BRAND_NAME }} automatically assigns queued (Unassigned) conversations based on agent availability and opening hours.", + "MaximumChats": "Maximum chats", + "LimitChatsNumber": "Limit the number of concurrent chats each agent can take at once", + "ItLimitChatsNumber": "It limit the number of concurrent chats each agent can take at once", + "ThisChatLimitWillAppliedToAllAgents": "This chat limit will applied to all agents.", + "YouCanSpecifyAgentsIndividualChatLimit": "You can specify agents’ individual concurrent chat limit: select an teammate to edit under Settings > Teammates & Groups and in his profile enter a value in the Chat Limit field.", + "Reassignment": "Reassignment", + "ReassignChatIf": "Reassign chat if the agent does not serve the assigned chat within a specified time frame", + "ItReassignChatIf": "It reassign chat if the agent does not serve the assigned chat within a specified time frame", + "TheChatWillBeBetweenTheUnassigned": "If no agents respond to the assigned chat, the chat will be listed as unassigned", + "ReassignmentTimeout": "Reassignment Timeout", + "TimeWithNoResponse": "Time (in sec) with no response before a chat is assigned to another agent", + "CustomizeEmailTemplate": "Customize the notification email template", + "CustomizeEmailTemplateSubTitle": "Customize the content of emails sent to teammates", + "CustomizeEmailTemplateBtn": "Customize emails", + "SeeThePreviewOfTheEmail": "See the preview of the email by clicking on the see preview button", + "SeePreview": "See Preview", + "FeatureOnlyAvailableWithTheEnterprisePlan": "Sorry, this feature is only available with the Enterprise plan", + "SMTPSettings": "SMTP settings", + "SMTPSettingsSubTitle": "Configure the SMTP settings", + "ManageSMTPSettings": "Manage SMTP settings", + "HostName": "Host name", + "Port": "Port number", + "SenderAddress": "Sender address", + "SMTPAuthenticationAndSecurity": "Authentication and security", + "UserName": "User name", + "ConnectionSecurity": "Connection security", + "SendSMPTTestEmail": "Send test email", + "SMTPConfigurationUpdatedSuccessfully": "SMTP configuration updated successfully", + "AnErrorOccurredWhileUpdatingSMTPConfiguration": "An error occurred while updating the SMTP configuration", + "NotificationMsgs": { + "UpdateProjectSuccess": "Project successfully updated", + "UpdateProjectError": "An error occurred while updating project", + "DeleteProjectSuccess": "Project successfully deleted", + "DeleteProjectError": "An error occurred while deleting project", + "TheProjectHasBeenDeleted": "the project has been deleted" + }, + "theMinimumAllowedIs_1": "the minimum allowed is 1", + "theMaximumAllowedIs_10000000": "the maximum allowed is 10.000.000", + "ChatsReassigned": "Chats reassigned", + "AutomaticUnavailableStatus": "Automatic unavailable status", + "SetAnAgentStatusToUnavailable": "Set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "ItSetAnAgentStatusToUnavailable": "It set an agent's status to unavailable if they have a consecutive number of chats reassigned", + "NumberOfChatsReassignedBefore": "Number of chats reassigned before the agent's status is changed", + "Security": { + "Security": "Security", + "SecurityDescription": "You can restrict access to {{ BRAND_NAME }} to only those users within a range of IP addresses. For example, to restrict access to users in your company, add the IP addresses of your company. You can also allow your customers to bypass the restriction", + "EnableIPRestriction": "Enable IP restrictions", + "ThisWillAffects": "This will affects", + "SignInForAllTiledeskProducts": "Sign in for all {{ BRAND_NAME }} products", + "AllowedIpRanges": "Allowed IP ranges", + "AddIpRanges": " Add the IP ranges that need {{ BRAND_NAME }} access. Separate multiple IP with comma.", + "Use": "Use", + "SyntaxWhereN": "syntax where n is a number", + "RangesPlaceholder": "example: xx.xxx.xxx.xxx, xx.xxx.xxx.xxx", + "EnableIpBasedAccessRestrictions": "Enabling IP-based access restrictions can break third-party integrations. Allow all external IPs that need to access your account via {{ BRAND_NAME }} API." + } + }, + "HomePage": { + "Widget": "To start configure your Widget !", + "WidgetSubtitle1": "Install and customize the widget", + "WidgetSubtitle2": "the chat widget on your site", + "VisitorsSubtitle1": "See the list of all your web visitors", + "VisitorsSubtitle2": "and chat with them", + "ChatSubtitle": "See the chat history", + "AnalyticsSubtitle": "Track the chats you have with customers", + "HistorySubtitle": "See the closed chat", + "DownloadTiledesk": "Download {{ BRAND_NAME }} live chat apps for Android and iPhone" + }, + "RoutingPage": { + "SettingUpTileDeskRoutingRules": "Setting up routing rules for the 'Default Routing'", + "SettingUpTileDeskRoutingRules_2": "Setting up routing rules for the 'Default Department'", + "TheFollowingRules": "The following rules will be ignored if at least another department exists and his status is set on 'Visible'", + "SelectABotThatWill": "Select a bot that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate an AI agent", + "SelectABot": "Select a Bot", + "orCreateABot": "create a new Bot", + "SelectAnExistingOne": "select an existing one or", + "BotOnly": "Bot only", + "RoutingRules": "Routing rules", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "Trashed": "trashed", + "AllUsers": "All teammates", + "UpdateRoutingRules": "Update routing rules", + "Processing": "Processing...", + "Completed": "Completed", + "RoutingRulesSuccessfullyUpdated": "Routing rules successfully updated", + "GroupLabel": "(Group)" + }, + "UsersPage": { + "Invites": "Invite Teammate", + "User": "Teammate", + "Firstname": "Firstname", + "Lastname": "Lastname", + "UserId": "User Id", + "Role": "Role", + "Available": "Available", + "ViewProfileUser": "view profile", + "tootipEditUser": "Edit profile", + "tootipDeleteUser": "Remove Member", + "modalDeleteUser": "Remove Member", + "modalCancelInvite": "Cancel Invite", + "TheMemberWithId": "The member with Id", + "WillBeRemoved": "will be removed", + "AreYouSure": "Are you sure you want to remove", + "AreYouSureRestore": "Are you sure you want to restore {{ firstname }} {{ lastname }} in the project?", + "AreYouSureCancelInvite": "Are you sure you want to revoke the invitation to", + "FromTheProject": "from the project", + "Confirm": "Confirm", + "RestoreMember": "Restore Member", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "PendingInvitation": "Pending Invitations", + "DateOfSending": "Invitation sent", + "InvitedToBecome": "Invited to become", + "NoPendingInvitation": "No pending invitation", + "TheInvitedUsersWillBecomeMembers": "The invited teammate need to be registered on {{ BRAND_NAME }} in order to become member of the project", + "ResendInvite": "Resend invite", + "ResendInviteSuccessNoticationMsg": "Invitation email has been sent to ", + "ResendInviteErrorNoticationMsg": "An error occurred sending the email ", + "CanceledInviteSuccessMsg": "Invitation canceled for ", + "CanceledInviteErrorMsg": "An error occurred cancelling the invite" + }, + "UserEditAddPage": { + "AddUser": "Add Teammate", + "AddUserToThe": "Add Teammate to the", + "Project": "project", + "EditUserRole": "Edit profile", + "UserEmail": "Teammate email", + "Role": "Role", + "SelectRole": "Select a role", + "Invites": "Invite", + "Update": "Update", + "UserRoles": "Teammate Roles", + "ThereAreThreeRolesIn": "There are three roles in {{BRAND_NAME}} owner, administrator and agent", + "Owner": "Owner", + "TheOwnerIs": "The owner is the person who created the project", + "AnOwenerHas": "Owners can control each and every aspect of a {{ BRAND_NAME }}.", + "Admin": "Administrator", + "AnAdministratorHas": "Administrators have access to all features in {{ BRAND_NAME }}. Administrators can create more Administrators, invite new teammates, remove teammates, monitor all requests, serve Visitors.", + "Agent": "Agent", + "AnAgentCan": "An Agent can use this control panel to monitor help conversations and chat with Visitors.", + "modalInviteUser": "Invites Teammate", + "Processing": "Processing...", + "Completed": "Completed", + "TheUserHasBeenInvited": "The user has been invited.", + "Continue": "Continue", + "NotAllowedAction": "NotAllowedAction", + "YouCanNotInviteYourself": "You can't invite yourself", + "YouCanNotInviteAProjectMember": "You can not invite a teammate already member of the project", + "TheEmail": "The email", + "wasNotFoundNoteThat": "was not found, note that only registered teammate can be invited", + "AnErrorHasOccurred": "An error has occurred", + "EmailAddress": "Email address", + "NumberOfChatsAgentIsAllowedToTake": "Number of chats that teammate is allowed to take at one time" + }, + "GroupsPage": { + "Groups": "Groups", + "AddGroup": "Add Group", + "Name": "Group name", + "CreationDate": "Creation date", + "Members": "Members", + "NoGroups": "No Groups", + "GroupId": "Group Id", + "PendingAddMembers": "pending add members", + "tooltipEditGroup": "Edit Group", + "tooltipDeleteGroup": "Delete Group", + "DeleteGroup": "Delete group", + "TheGroupWithId": "The group with Id", + "TheGroup": "The group", + "WillBeRemoved": "will be deleted", + "AreYouSureDeleteGroup": "Are you sure you want to delete the group", + "IdGroup": "Id group", + "UseGroupsToOrganizeSupportTeams": "Use groups to organize support teams", + "YouCanGroupAgents": "You can group agents based on skills and assign groups of agents to your departments", + "TheGroupIsAssociatedWithTheDepartment": "The group is associated with {{ depts_name }} department", + "TheGroupIsAssociatedWithDepartments": "The group is associated with {{ depts_name }} departments", + "DisassociateTheGroup": "Remove any associations with Routing or Departments before deleting it.", + "DisassociateTheGroupBeforeToDisable": "Remove any associations with Routing or Departments before disabling it.", + "TheGroupWilBeDeleted": "The group {{group_name}} will be deleted", + "TheGroupWilBeDisabled": "The group {{group_name}} will be disabled", + "DisableGroup": "Disable group", + "Active": "Active", + "RestoreGroup": "Restore group", + "AnErrorOccurredWhileDeletingTheGroup": "An error occurred while deleting the group", + "TheGroupHasBeenSuccessfullyDeleted": "The group has been successfully deleted", + "AnErrorOccurredWhileDisablingTheGroup": "An error occurred while disabling the group", + "TheGroupHasBeenSuccessfullyDisabled": "The group has been successfully disabled", + "AnErrorOccurredWhileRestoringTheGroup": "An error occurred while restoring the group", + "TheGroupHasBeenSuccessfullyRestored": "The group has been successfully restored" + }, + "GroupsAddEditPage": { + "AddGroup": "Add Group", + "EditGroup": "Edit Group", + "GroupName": "Name", + "Group_Name": "Group name", + "AddTeammatesToGroup": "Add teammates to group", + "UpdateGroup": "Update Group", + "Processing": "Processing...", + "Completed": "Completed", + "MemberAddedtoGroup": "Member added to the group", + "MembersAddedtoGroup": "Members added to the group", + "CreateGroup": "Create Group", + "UpdateGroupName": "Update Group name", + "GroupAttributes": "Group attributes", + "GroupID": "Group Id", + "Members": "Members", + "AddMembers": "Add members", + "Select": "Select", + "User": "User", + "Role": "Role", + "UserId": "User Id", + "NoMembers": "No members", + "AddMembersToTheGroup": "Add members to the group", + "Add": "Add", + "GroupCreated1": "The group", + "GroupCreated2": "has been successfully created", + "AddNow": "Add now members to the group", + "AddLater": "Return to the groups list (add later)", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "RemoveMember": "Remove member", + "TheMemberWithId": "The member with Id:", + "WillBeRemoved": "will be removed", + "AreYouSureRemoveMember": "Are you sure you want to remove the selected member from the group" + }, + "BotsPage": { + "AddBot": "Add Bot", + "Name": "Bot Name", + "RemoteId": "Remote Id", + "CreationDate": "Creation date", + "NoBot": "No Bot", + "BotId": "Bot Id", + "PendingAddFaqs": "pending add FAQs", + "tooltipEditBot": "Edit Bot", + "tooltipDeleteBot": "Delete Bot", + "tooltipViewAddEditFaq": "View / add / edit FAQ", + "tooltipAddEditFaqNoRelatedFaq": "Add / edit FAQ (there are no FAQs related to this Bot)", + "DeleteBotWithId": "Delete bot with id:", + "AreYouSureDeleteBot": "Are you sure you want to delete this bot?", + "AreYouSureDeleteBotAndRElatedFAq": "Are you sure you want to delete this bot and the related FAQs?", + "DeleteBot": "Delete Bot", + "TheBot": "The bot", + "TheBotWithID": "The bot with Id", + "WillBeDeleted": "will be deleted", + "IfYouDeletedTheBot": "If you delete the bot", + "YouAlsoDeleteItsFaqs": "you also delete all its FAQs.", + "ToDeleteTheBotType": "To delete the bot, type the bot ID:", + "Processing": "Processing...", + "Completed": "Completed", + "BotDeleted": "Bot deleted", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "BotQuickTipsText": "When a customer chats in through {{ BRAND_NAME }}, you may not always be around to respond. Luckily, you can configure a Bot to help you and then activate it in a Department", + "ExternalBot": "External Bot", + "NoUrlProvided": "No url provided", + "EnterExternalBotUrl": "enter external URL", + "TheBotHasBeenTrashed": "the bot has been trashed", + "SelectAndConfigureABot": "Select and configure a Bot and then activate it in a department to use it in conversations", + "ExternabotQuickTips": "{{ BRAND_NAME }} is designed to allow external chatbots to easy communicate with your teammates or end users.", + "DialogflowQuickTips_1A": "Login to", + "DialogflowQuickTips_1B": "Dialogflow console.", + "DialogflowQuickTips_2": "Select your Agent from the dropdown in left panel.", + "DialogflowQuickTips_3": "Click on setting button. It will open the agent setting page.", + "DialogflowQuickTips_4": "Inside general tab search for GOOGLE PROJECTS and click in your Service Account link.", + "DialogflowQuickTips_5": "After getting redirected to your SERVICE ACCOUNT console, create a key pressing '+ CREATE SERVICE ACCOUNT' on the top menu, create a JSON key that will be automatically downloaded.", + "DialogflowQuickTips_6": "Now upload the key .json credentials file.", + "DialogflowQuickTips_7": "If you need a detailed tutorial on how to create a credentials file please", + "TheBotIsAssociatedWithTheDepartment": "The AI agent is associated with the department", + "TheBotIsAssociatedWithDepartments": "The AI agent is associated with departments", + "DisassociateTheBot": "Disassociate the AI agent from Routing and Departments before deleting it.", + "TheAutomationIsAssociatedWithTheDepartment": "The automation is associated with the department", + "TheAutomationIsAssociatedWithDepartments": "The automation is associated with departments", + "DisassociateTheAutomation": "Disassociate the automation from Routing and Departments before deleting it." + }, + "BotsAddEditPage": { + "AddBot": "Add Bot", + "EditBot": "Edit Bot", + "BotName": "Name", + "CreateBot": "Create Bot", + "UpdateBot": "Update Bot", + "UpdateBotName": "Update Bot", + "BotAttributes": "Bot attributes", + "BotID": "Bot Id", + "CreationDate": "Creation date", + "Processing": "Processing...", + "Completed": "Completed", + "BotCreated": "Bot created", + "TheBot": "The bot", + "HasBeenCreated": "has been successfully created", + "AddFaqToTheBot": "Add FAQs to the bot", + "ReturnToTheBotList": "Return to the bot list", + "BackToBotsList": "Bots list", + "AnErrorHasOccurred": "An error has occurred", + "Continue": "Continue", + "Type": "Type", + "Messages": "Messages" + }, + "FaqPage": { + "EditBOT": "Edit BOT", + "FAQsOfBOT": "FAQs of BOT:", + "AddFaq": "Add Faq", + "AddFaqs": "Add FAQs", + "UploadFaqsFromCsv": "Upload FAQs from CSV", + "ExportFaqsToCsv": "Export FAQs to CSV", + "BotQuery": "Bot Query", + "Question": "Question", + "Answer": "Answer", + "Topic": "Topic", + "CreationDate": "Creation date", + "NoFAQ": "No FAQ", + "NoAnswer": "No answer", + "FaqId": "FAQ Id", + "tooltipEditFaq": "Edit answer", + "DeleteFaq": "Delete answer", + "TheFaqWithID": "The FAQ with Id", + "WillBeDeleted": "will be deleted", + "modalDeleteFaqWithId": "Delete FAQ with Id", + "AreYouSure": "Are you sure you want to delete this intent?", + "Confirm": "Confirm", + "ImportCsvFile": "Import CSV File", + "ColumnsSeparatedWith": "Columns separated with:", + "DelimiterOptionMustBe": "Delimiter option must be one character long", + "ChooseFile": "Choose file", + "UploadCsv": "Upload CSV", + "Completed": "Completed", + "FaqsSuccessfullyUploaded": "FAQs successfully uploaded", + "AnErrorOccurredDuringTheUpload": "An error occurred during the upload", + "AnErrorOccurredWhilDeletingTheAnswer": "An error occurred while deleting the Answer", + "AnswerSuccessfullyDeleted": "Answer successfully deleted", + "Continue": "Continue" + }, + "FaqEditAddPage": { + "AddFaq": "Add Answer", + "EditFaq": "Edit Answer", + "Question": "Question", + "Answer": "Answer", + "CreateFaq": "Create Answer", + "UpdateFaq": "Update Answer", + "FaqAttributes": "Answer attributes", + "FaqID": "Answer Id", + "CreationDate": "Creation date", + "TheRequestWillBeAssignedToAHumanAgent": "insert '\\agent' as the last line in “Answer” text area to automatically move the conversaton to a human agent, following the department rules. More on human handoff", + "DisplayTheButtonWithNameButton_1": "display button syntax: Use ‘*’ followed by one space, then the button’s text on a new line of the answer text. See example", + "DisplayTheImageWithTheSpecifiedURL": "display the image with the specified URL. See example", + "CallTheExternalWebhookToTheSpecifiedEndpoint": "call the external webhook to the specified endpoint", + "MoreOnWebhooks": "More on webhooks here", + "InfoAnswer": "Chatbot response to user question" + }, + "FaqTestPage": { + "Question": "Question", + "Answer": "Answer", + "EnterTheQuestion": "Enter the question", + "RunTest": "Run Test", + "HideScore": "Hide Score" + }, + "DepartmentsPage": { + "AddDepartment": "Add Department", + "CreationDate": "Creation date", + "CreatedThe": "created the", + "Status": "Status", + "Visible": "Visible", + "Hidden": "Hidden", + "NoDept": "No Department", + "ActivatedBot": "activated:", + "OnlyBot": "(only bot)", + "NoBotActivated": "no AI agent", + "Group": "group:", + "TheGroupHasBeenTrashed": "the group has been trashed", + "AllUsers": "All teammates", + "DeleteDepartment": "Delete department", + "DeleteDepartmentWithId": "The department with id:", + "WillBeDeleted": "will be deleted", + "AreYouSure": "Are you sure you want to delete the department ", + "Confirm": "Confirm", + "tooltipDeleteDept": "Delete Department", + "tooltipEditDept": "Edit Department", + "VisibleColumnTooltip": "Only if at least two departments have visibility status set to 'Visible' they will be displayed in the widget's departments selection menu", + "DepartmentsAreAGreatWayToSeparateChats": "Departments are a great way to separate chats and teammates into logical support groups", + "DirectUsersToTheTeamWhoCanAnswerTheUsersQuestionsBest": "Direct users to the team who can answer the users questions best.", + "DeptId": "Department Id" + }, + "DeptsAddEditPage": { + "AddDept": "Add Department", + "EditDept": "Edit Department", + "DeptName": "Department Name", + "SelectABotThatWill": "Select a AI Agent that will respond to visitor's conversations before agent's commitment", + "ActivateBOT": "Activate Bot", + "BotOnly": "Bot only", + "SetRoutingRules": "Set routing rules for agents commitment", + "ErrorGroupId": "Error: group id", + "AllUsers": "All teammates", + "Trashed": "trashed", + "SelectABot": "Select an AI Agent", + "orCreateABot": "create a new AI Agent", + "orCreateAGroup": "create a new group", + "SelectAnExistingOne": "select an existing one or", + "CreateDept": "Create Department", + "UpdateDept": "Update Department", + "Description": "Description", + "DeptId": "Dept ID", + "DeptBot": "Dept AI agent", + "DeptAgents": "Dept Agents", + "AssignTo": "Assign to", + "AutomaticallyAssign": "Automatically assign incoming conversations to Online agents.", + "AgentsAreNotified": "Agents will manually get chats from the unserved.", + "NotificationMsgs": { + "DeleteDeptSuccess": "Department successfully deleted", + "DeleteDeptError": "An error occurred while deleting department", + "CreateDeptSuccess": "Department successfully created", + "CreateDeptError": "An error occurred while creating department", + "UpdateDeptSuccess": "Department successfully updated", + "UpdateDeptError": "An error occurred while updating department" + } + }, + "VisitorsPage": { + "UnservedRequests": "Unassigned conversations", + "ServedRequests": "Assigned conversations", + "ActiveRequests": "Active conversations", + "AbandonedRequests": "Abandoned Conversations", + "Default": "Default", + "Requester": "Requester", + "Message": "Message", + "AssignedTo": "Assigned to", + "Archive": "Archive", + "Resolve": "Resolve", + "tootipArchiveRequest": "Close conversation", + "NoVisitor": "No active visitors", + "ClickHereToSimulate": "Click here to simulate a visitor", + "SimulateVisitor": "Simulate visitor", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "Enter": "Enter", + "Loading": "Loading", + "ArchiveRequest": "Archive conversation", + "TheRequestWithId": "The conversation with id:", + "WillBeArchived": "will be archived", + "AreYouSure": "Are you sure you want to archive the selected conversation?", + "Note": "note: closed conversations are moved to History", + "Completed": "Completed", + "RequestArchived": "Conversation archived", + "AnErrorHasOccurred": "An error has occurred archiving the conversation", + "AnErrorHasOccurredLeavingTheChat": "An error has occurred leaving the chat", + "Continue": "Continue", + "Reassign": "Reassign", + "SelectTheUserToWhom": "Assign the conversation to another teammate", + "SelectTheDeptsToWhom": "Assign the conversation to another department", + "ReassignRequestTo": "Reassign conversation to", + "ReassignRequest": "Reassign conversation", + "AssignRequest": "Assign conversation", + "AddAgent": "Add teammate", + "InviteAnotherUserToServe": "Add another teammate to serve the conversation", + "ReassignTo": "Reassign to:", + "AssignTo": "Assign to:", + "TheRequestWillBeReassignedTo": "The conversation will be reassigned to", + "TheRequestWillBeAssignedTo": "{{user}} will be added to the conversation", + "LeaveChat": "Leave chat", + "Leave": "Leave", + "AreYouSureLeftTheChat": "Are you sure you want to leave the chat?", + "ChatLeft": "You left the chat", + "AuthenticatedUser": "Authenticated User", + "ViewRequestDetails": "View conversation details", + "Open": "Open" + }, + "RequestMsgsPage": { + "MessagesOfTheRequest": "Messages of the conversation", + "Messages": "Messages", + "RequestAttributes": "Conversation's Attributes", + "RequestDetails": "Conversation details", + "Details": "Details", + "Enter": "Join to chat", + "YouCannotJoinThisChat": "You cannot join this chat", + "OpenTheChat": "Open the chat", + "Loading": "Loading", + "Archive": "Archive", + "Close": "Close", + "CloseTheRequest": "Archive conversation", + "ForwardTheRequest": "forward conversation", + "RequestClosed": "Conversation archived", + "InternalRequestClosed": "Ticket archived", + "RequestResolved": "Conversation resolved", + "InternalRequestResolved": "Ticket resolved", + "Resolved_M": "Resolved", + "Resolved_F": "Resolved", + "Subject": "Subject", + "WasServedBy": "was served by", + "RequestUnserved": "Conversation unassigned", + "RequestAbandoned": "Conversation abandoned", + "InternalRequestUnserved": "Ticket unassigned", + "RequestServedBy": "Conversation assigned", + "ConversationAssignedPreflight": "Conversation assigned (No user interaction)", + "InternalRequestServedBy": "Ticket assigned", + "ConversationAssignedToYou": "Conversation assigned to you", + "TicketAssignedToYou": "Ticket assigned to you", + "RequestId": "Conversation Id", + "Date": "Date", + "Requester": "Requester", + "RequesterName": "Requester name", + "RequesterId": "Requester Id", + "ChatFormUserName": "User name", + "ChatFormUserEmail": "Email", + "DepartmentName": "Department", + "Rating": "Rating", + "RatingMessage": "Rating message", + "DepartmentId": "Department Id", + "SourcePage": "Source", + "Agents": "Agents", + "NoAgent": "No agent" + }, + "Tags": { + "LeadTags": "Lead Tags", + "AddTagToContact": "Add Tag to contact", + "Tags": "Tags", + "Tag": "Tag", + "TagName": "Tag name", + "ManageConversationTags": "Manage the TAGS of the Conversations/Tickets", + "ManageTags": "Manage TAG", + "ConversationsTAG": "Conversations' TAGS", + "AddTags": "Add tag", + "CrateTag": "Create tag", + "WriteATag": "Write a tag", + "HowTagsWork": "How tags work", + "DeleteLabel": "Delete tag", + "TypeALabelAndPressEnter": "Type a tag and press Enter", + "YouHaveNotAddedAnyTags": "You have not added any tags", + "DoYouReallyWantToCancelTheTag": "Do you really want to delete the tag", + "SelectTag": "Select a TAG", + "SearchByTAG": "Search by TAG", + "TagsAreLabelsThatYouCanAddToConversationsAndTicket": "Conversations TAGS are labels that you can add to conversations and Tickets. They help you categorize and organize all your customer communications. To tag a conversation or ticket, in the conversation details sidebar, select the TICKET tab, then click Select TAG or create a new one", + "Color": { + "red": "Red", + "orange": "Orange", + "yellow": "Yellow", + "green": "Green", + "blue": "Blue", + "violet": "Violet" + }, + "NotificationMsgs": { + "CreateLabelSuccess": "Tag successfully created", + "CreateLabelError": "An error occurred while creating tag", + "DeleteLabelSuccess": "Tag successfully deleted", + "DeleteLabelError": "An error occurred while deleting tag", + "UpdateLabelSuccess": "Tag successfully updated", + "UpdateLabelError": "An error occurred while updating tag", + "AddLabelSuccess": "Tag successfully added", + "AddLabelError": "An error occurred while adding tag" + } + }, + "Notes": { + "Notes": "Notes", + "AddNote": "Add Note", + "AddANote": "Add a note ...", + "DeleteNote": "Delete Note", + "DoYouReallyWantToCancelTheNote": "Do you really want to cancel the note", + "NotificationMsgs": { + "CreateNoteSuccess": "Note successfully created", + "CreateNoteError": "An error occurred while creating note", + "DeleteNoteSuccess": "Note successfully deleted", + "DeleteNoteError": "An error occurred while deleting note" + } + }, + "HistoryPage": { + "Requester": "Requester", + "Message": "Message", + "NoRequests": "No Conversation", + "RequestId": "Conversation Id:", + "RequesterId": "Requester Id:", + "Close": "Close", + "ContainsTheWords": "Contains the words", + "SearchByWordsOrByTicketID": "Search by words or by ticket ID (e.g. #123)", + "FilterByDepartment": "Department", + "AllDepts": "All departments", + "Agent": "Agent", + "AllAgents": "All agents", + "DateRange": "Date Range", + "ClearSearch": "Clear Search", + "HistoryIsOnlyAvailableForThePast14Days": "History is only available for the past 14 days", + "ForUnlimitedChatHistory": "to get unlimited chat history" + }, + "Trigger": { + "Trigger": "Triggers", + "TriggerList": "Trigger list", + "AddTrigger": "Add Trigger", + "EditTrigger": "Edit Trigger", + "TriggerName": "Trigger name", + "TriggerListDescription": "Description", + "TriggerListActivated": "Activated", + "Return": "Return", + "NoTrigger": "No Trigger", + "Completed": "Completed", + "Processing": "Processing...", + "TheTriggerHasBeenAdded": "Trigger successfully added", + "TheTriggerHasBeenUpdated": "Trigger successfully updated", + "Continue": "Continue", + "ModalDeleteTriggerTitle": "Delete Trigger", + "AreYouSureDeleteTrigger": "Are you sure you want to delete the trigger", + "ERROR_AllFieldMustBeCompleted": "ERROR!! Compile all fields", + "ERROR_ConditionTypeInNull": "ERROR!! Choose a condition for trigger activation ", + "ERROR_AllFieldConditionMustBeCompleted": "ERROR!! Choose all the conditions for trigger activation", + "ERROR_AllActionFieldMustBeCompleted": "ERROR!! Choose an action to be triggered", + "ErrorMessage": "Please, correct errors before saving", + "ErrorMessageServer": "Server error occurred", + "Add_Edit": { + "TriggerStatus": "Trigger status", + "TriggerENABLED": "Enabled", + "TriggerDISABLED": "Disabled", + "SetTheStatusOfTriggerByDefaultIsSetToENABLED": "Set the status of trigger. By default it's set to ENABLED", + "SetTheStatusOfTrigger": "Set the status of trigger.", + "ByDefaultIsSetToENABLED": "By default it's set to Enabled", + "TriggerName": "Name", + "TriggerRequiredFieldError": "Required field", + "Description": "Description", + "CustomizeTrigger": "Customize trigger", + "RunTrigger": "Run trigger", + "ResetToDefaults": "Reset to defaults", + "RunTrigger_dropdownElements": { + "Placeholder": "Select activation method", + "WhenRequestChat": "When a visitor request a chat", + "WhenMessageIsSent": "When a chat message is sent", + "WhenMessageIsSentFromVisitor": "When a chat message is sent from visitor", + "WhenMessageIsSentByAnyone": "When a chat message is sent by anyone", + "WhenUserIsLogged": "When user has logged in", + "NewEvent": "New event" + }, + "CheckConditions": "Check conditions", + "CheckConditions_dropdownElements": { + "Placeholder": "Select activation conditions", + "CheckAllConditions": "Check all of the following conditions", + "CheckAnyConditions": "Check any of the following conditions" + }, + "ConditionPlaceholder": "Select condition", + "CompileAllField_error": "Compile all field", + "PerformFollowingActions": "Perform the following actions", + "ActionPlaceholder": "Select action", + "CreateTriggerButton": "Create trigger", + "UpdateTriggerButton": "Save changes", + "CancelButton": "Cancel", + "ConditionNotifyError": "Must be present at least 1 condition to active trigger", + "ActionNotifyError": "Must be present at least 1 action to perform for trigger" + }, + "MessagePlaceholder": "Message", + "ServerError": "Error occurred while loading data", + "DeleteServerError": "Error occurred while deleting trigger", + "DeleteTriggerSuccess": "Trigger successfully deleted", + "ArrayCondition_Option_Action": { + "ConditionArray": { + "message": { + "groupId": { + "MessageInformation": "Message info", + "RequestInformation": "Conversation info", + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Contact name", + "VisitorMail": "Visitor mail", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "VisitorServed": "Visitor served", + "VisitorFirstText": "First message text", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "chat": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information", + "ChannelInformation": "Channel information", + "LocationVisitor": "Visitor's language" + }, + "label_key": { + "VisitorSearchTerm": "Message text", + "VisitorName": "Visitor name", + "VisitorMail": "Visitor email", + "VisitorFirstText": "First message text", + "VisitorDepartment": "Visitor department", + "VisitorReferrer": "Visitor referrer (Client)", + "VisitoruserAgent": "Visitor user agent", + "VisitoruserAgentAvailable": "Number of available agents", + "NumberOfParticipatingBot": "Number of participating bots", + "VisitorURL": "Visitor page URL", + "VisitorPageTitle": "Visitor page title", + "VisitorBrowser": "Visitor browser", + "VisitorPlatform": "Visitor platform", + "Department": "Department", + "DepartmentHasBot": "Department has bot", + "OfficesAreOpen": "Offices are open", + "VisitorServed": "Visitor served", + "RequestStatus": "Conversation status", + "ChannelName": "Channel name", + "VisitorCountryRegion": "Language", + "VisitorCountryCode": "Visitor country code", + "VisitorCountryName": "Visitor country name" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectLanguage": "Select language" + } + }, + "user": { + "groupId": { + "VisitorInformation": "Visitor information", + "PageInformation": "Page information", + "SoftwareOfVisitor": "Software/Computer of visitor", + "ChatInformation": "Chat-related information" + }, + "label_key": { + "VisitorName": "Visitor name", + "VisitorLastName": "Visitor surname", + "VisitorMail": "Visitor mail" + }, + "placeholder": { + "SelectDepartment": "Select department", + "SelectStatus": "Select status" + } + }, + "event": { + "groupId": { + "VisitorInformation": "Visitor information" + }, + "label_key": { + "EventName": "Event name", + "EventCode": "Event code", + "EventSourcePage": "Source page" + }, + "placeholder": { + "SelectDepartment": "Select a department", + "SelectStatus": "Select status" + } + } + }, + "OptionArray": { + "label_key": { + "Equal": "Equals", + "NotEqual": "Not equal", + "Contains": "Contains", + "NotContain": "Does not contain", + "GreatherThan": "Greather than", + "LessThan": "Less than", + "GreaterEqualThan": "Greather than or equal to", + "LessEqualThan": "Less than or equal to", + "HasOwnProperty": "Has a bot", + "NotHasOwnProperty": "Not has a bot" + } + }, + "ActionArray": { + "label_key": { + "SendMessageToVisitor": "Send a message to the visitor", + "SendEmailToVisitor": "Send an email to the visitor", + "AssignToDep": "Assign to the department", + "ReAssignToSameDep": "Reassign to the same department", + "RequestUpdateStatus": "Changes the status of the conversation", + "RequestClose": "Close the conversation", + "RequestReopen": "Reopen the conversation", + "RequestParticipantsJoin": "Adds an agent or a bot to the conversation", + "RequestParticipantsLeave": "Remove an agent or bot from the conversation", + "LaunchBot": "Launch bot", + "RequestCreate": "Create a conversation", + "AssignLabel": "Assign a tag", + "LaunchDeptBot": "Launch the department bot" + }, + "placeholder": { + "NameAgent": "Agent name", + "SelectDepartment": "Select department", + "SelectStatus": "Select status", + "SelectAgent": "Select agent or bot", + "SelectBot": "Select bot", + "Label": "Tag" + } + } + } + }, + "Resourcepage": { + "CopyScript": "Copy Script", + "TestThisCode": "Test this code !", + "TestTheWidget": "Test the widget !", + "EmbedTheTileDeskChatWidget": "Embed the {{ BRAND_NAME }} chat widget", + "ToChatWithYourVisitors...": "To chat with your visitors please embed the widget into your web site.", + "CopyTheFollowingScript...": "Copy the following script and insert it into your website's HTML source between the ", + "OrAddItWith...": "or add it with", + "HereHow": "Here's how.", + "IncludeThePreChatForm_1": "Include the Pre-Chat form", + "ActivateThePreChatForm": "Enable the Pre-Chat form", + "PreChatForm": "Pre-Chat form", + "RequiresVisitorsToCompleteForm": "Requires visitors to complete a form (full name and email) before starting a chat", + "IncludeTheCalloutTimer_1": "Include the CALLOUT TIMER: ", + "MakeTheFirstStep": "Make the first step towards a conversation by inviting visitors to chat", + "CalloutTimer": "Timer", + "WhenDisabled": "when disabled the chat window will be open when the user click on the launcher button", + "CalloutDisabled": "Callout disabled", + "OpensTheChatImmediately": "opens the Callout immediately", + "OpensTheChatAfter": "opens the Callout after", + "Seconds": "seconds", + "CalloutTitle": "Title", + "CustomizeTheCalloutTitle": "Customize the Callout title", + "CalloutMsg": "Message", + "CustomizeTheCalloutMsg": "Customize the Callout message", + "WidgetAlignment": "Widget Alignment", + "WidgetMargin": "Widget Margin", + "BottomRight": "bottom right", + "BottomLeft": "bottom left", + "AlignsTheWidgetToThe": "aligns the widget to the", + "OfTneWindow": "of the window", + "LearnMore": "Learn more about our integrations", + "Here": "here", + "TheWebSDKguide": "the Web SDK guide" + }, + "right": "bottom right", + "left": "bottom left", + "ScriptPage": { + "EnterYourScript": "Enter your script", + "EnterYourScriptHere": "Enter your script here", + "Save": "Save" + }, + "VerifyEmailPage": { + "VerifyEmail": "Verify email", + "EmailVerificationFailed": "Email verification failed", + "YourEmailHasSuccess": "Your email has successfully been verified", + "GoToCONSOLE": "GO TO CONSOLE" + }, + "UnauthorizedPage": { + "UnauthorizedAccess": "Unauthorized access!", + "OopsYouDontHave": "Oops! You don't have permission to access this page.", + "OopsYoudontBelongToTheProject": "Oops! It seems you don't belong to this project." + }, + "HoursPage": { + "TheProject": "The project ", + "IsSettedTo": "is setted to:", + "YouAreCurrentlyAt": "You are currently at:", + "SetProjectToYourTimeZone": "Set project to your time zone", + "TheProjectIsAlreadySettedOnYourTZ": "the project is already setted on your timezone", + "CurrentTimezone": "current timezone", + "OpeningHoursActivated": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours", + "OpeningHoursDeactivated": "conversations will be assigned to agents based on their availability status", + "Day": "Day", + "Status": "Status", + "Morning": "First interval", + "Afternoon": "Second interval", + "Opened": "OPEN", + "Closed": "CLOSED", + "From": "From", + "To": "To", + "UpdateHours": "Updating operating hours...", + "Processing": "Processing...", + "Completed": "Completed", + "OperatingHoursSuccessfullyUpdated": "Operating hours successfully updated", + "AnErrorHasOccurred": "An error has occurred updating operating hours", + "ErrorSelectTheProjectTimezone": "Select the project timezone", + "Continue": "Continue", + "UpgradeYourAccountToSetTeamOfficeHours": "Upgrade your account to set team office hours and let visitors know when your agents are working!", + "NewSlot": "New Slot", + "ActivateTimetables": "Activate General Operating Hours", + "ActivateTimeSlot": "Activate Time Slot", + "GeneralOperatingHoursDescription": "Conversations will be assigned to agents based on their availability status evaluated in the range of opening hours. The “General” operating hours refers to your whole project. Your customers/users cannot ask for an agent during “offline hours” and their requests will be automatically put in the “Unassigned conversations” queue. You can also use opening hours in an automation though the “If operating hours” action.", + "TimeSlotDescription": "An “Operating Hours Slot” defines a range of hours that can be used in an automation to move to the next block based on a match between the current time and the defined slot hours.", + "ResetToTz": "Reset to ", + "YourCurrentTz": "your current Timezone", + "CreateNewSlot": "Create new slot", + "SlotName": "Slot name", + "DeleteSlot": "Delete time slot", + "SureDeleteSlot": "Are you sure you want to delete the slot {{slotName}}?", + "YesDelete": "Yes, delete", + "NoDelete": "No", + "SlotDeleteSuccess": "Slot deleted successfully", + "ErrorOccurred": "An error occurred", + "LearnMoreAboutOH": "Learn more about operating hours" + }, + "KbPage": { + "YourKnowledgeBases": "Your Knowledge Bases", + "NoKnowledgeBases": "No Knowledge Bases", + "LearnMoreAboutKB": "Learn more about Knowledge Base", + "WelcomeToKB": "Welcome to {{company_name}} Knowledge Base", + "GetStartedByAddingContents": "Get started by adding contents", + "Secrets": "Secrets", + "Enter": "Enter", + "RunIndexing": "Re-train", + "ReIndex": "Re-index", + "RunCheckStatus": "Check status", + "DeleteKb": "Delete", + "CreationDate": "Creation date", + "KbCounterFooter": "{{counter}} of 3 Knowledge Bases added", + "KbCounterFooter1": "Added {{counter}} Knowledge Bases", + "KbCounterFooter2": "of {{allowed_kb_num}} available for {{plan_name}}", + "NumberOfKbExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} plan is {{allowed_kb_num}}. Upgrade your plan or manually remove excess Knowledge Bases (the system will do this automatically within a month)", + "AddKb": "Add your Website", + "AddKbInfoFirstText": "Set a valid URL for your Website.", + "AddKbInfoSecondText": "{{ BRAND_NAME }} will search your website URL for relevant answers. ChatGPT will then be trained to reply in a human-like way.", + "AddKbInfoThirdText": "Note: You can add a maximum of 3 URLs, each consisting of up to 200 pages. For larger Websites please contact us", + "YouCanAddKBOfUpTo200Pages": "You can add Knowledge Bases of up to 200 pages", + "SearchingAnswer": "Searching a suitable answer...", + "Answer": "Answer", + "NoAnswerFound": "Unable to find a relevant answer", + "Source": "Source", + "TypeKbNamePlaceholder": "Name of Knowledge Base", + "TypeKbUrlPlaceholder": "Type Knowledge Base URL", + "TypeKbKeyPlaceholder": "Type your GPT-Key", + "AskQuestionPlaceholder": "Ask a question", + "DeleteNamespaceInfoFirstText": "You will no longer be able to use AI on this knowledge base", + "GptKeyInfo": "Enter your GPT-Key to use your Knowledge Bases", + "YouHaveNotIncludedYourGPTKeyYet": "It seems like you haven't included your GPT-Key yet.", + "AGPTKeyIsNecessary": "A GPT-Key is necessary to successfully connect your Knowledge Base.", + "DoYouWantToAddAGPTKey": "Do you want to add a GPT-Key?", + "NotNow": "Not now", + "EnterGPTKey": "Enter GPT-Key", + "DonNotHaveGPTKey": "Don't have a GPT-Key?", + "ContactUsAndWeWillBeGladToHelpYou": "Contact us and we will be glad to help you.", + "TextSearch": "Search in the name", + "PlaceholderTextFilter": "Filter by Name", + "StateFilter": "Filter by State", + "Type": "Type", + "Status": "Status", + "CreatedAt": "Created at", + "UpdatedAt": "Updated at", + "Url": "URL", + "FileText": "File Text", + "AProblemOccurred": "A problem occurred", + "AddKbInfoURL": "Set a valid page URL.", + "AISettings": "AI Settings", + "SelectEngine": "AI model", + "LabelResponseTime": "Response time is about {{ respTime }} seconds", + "AIResponseTime": "about {{ respTime }} seconds", + "PromptSize": "Prompt size", + "PromptSizeUsage": "{{ prompt_token_size }} tokens", + "GeneratedByModel": "generated by {{ai_model_name}}", + "TotalTokensUsage": "{{ prompt_token_size }} tokens total usage", + "PlaceholderSelectEngine": "Select an element", + "TypeKbContentPlaceholder": "Text content of the Knowledge Base", + "AddKbInfoTextContentMsg1": "Attention, the maximum number of characters allowed for each text content is 32768", + "StatusAll": "All", + "AllStatuses": "All statuses", + "AllTypes": "All types", + "SearchByName": "Search by name", + "TotalContents": "Total contents", + "StatusNotStarted": "Not started", + "StatusQueued": "Queued", + "StatusStarted": "Started", + "StatusFinished": "Finished", + "StatusError": "Error", + "msgErrorIndexingKb": "Indexing failed", + "msgSuccesIndexingKb": "Re-train on content launched successfully", + "msgErrorAddUpdateKb": "The Knowledge Base could not be added or edited", + "noContent": "no content", + "titleUrls": "Import from URLs", + "helpUrls": "Insert web pages from public URLs into the text area below, separated by a return.", + "titleTextareaUrls": "List of URLs", + "placeholderUrls": "Enter URLs", + "infoUrls": "One url per line.", + "NoKbMatchParams": "No match for the specified parameters", + "Import": "Import", + "AddKbURL": "URLs", + "AddKbText": "Plain text", + "AddKbSitemap": "Sitemap", + "LoadMore": "load more", + "Loading": "loading", + "YouCanAddKBUrlsLimit": "URLs must be less than ", + "TitleSitemap": "Import from sitemap", + "InfoSitemap": "Import your website's sitemap URL to automatically fetch and organize the URLs of your website's pages.", + "LabelInputSitemap": "Sitemap URL", + "PlaceholderInputSitemap": "Enter sitemap URL", + "TitleSitemapList": "Review & confirm URLs", + "InfoSitemapList": "URLs must be less than or equal to ", + "LabelSitemapList": " URL added.", + "PlaceholderInputSitemapList": "Enter URLs", + "TheDefaultNamespaceCannotBeDeleted": "The default Knowledge Base cannot be deleted", + "AlsoDeleteTheNamespace": "Also delete the Knowledge Base", + "ToDeleteTheNamespaceTypeTheNamespaceName": "To delete the Knowledge Base, type its name", + "TheNamespaceHasBeenSuccessfullyUpdated": "The Knowledge Base has been successfully updated", + "NewNamespace": "New Knowledge Base", + "NamespaceName": "Knowledge Base name", + "NewNamespaceCreatedSuccessfully": "The Knowledge Base {{namespace_name}} has been created successfully", + "CreateNewNamespace": "Create a new Knowledge Base", + "MaxTokens": "Max Tokens", + "Temperature": "Temperature", + "ChunkLimit": "Chunk limit", + "SystemContext": "System context", + "ImportFile": "Import file", + "ThisKnowledgeBaseisUsedByTheChatbots": "This Knowledge Base is used by the AI agents", + "UploadFile": "Upload file", + "AiQuotaExceeded": "Oops! Token quota exceeed. Please upgrade your project", + "ThisKBisNotUsedByAnyChatbot": "This Knowledge Base is not used by any chatbot", + "ThisKBisReadyToUse": "This Knowledge Base is ready to use", + "NoOverrides": "No overrides", + "ResetOverrides": "Reset {{override_count }} overrides", + "ResetToDefault": "Reset to default", + "ReUseLastQuestion": "Re-use last question", + "AddContentsToUseTheKBPreview": "Add contents to use the Knowledge Base preview", + "KBpreview": "Knowledge Base preview", + "AddNewKbOrSelectExistingOne": "Add a new Knowledge Base or select an existing one", + "AddMoreContents": "Add more contents", + "AddsURLSDescription": "Adds specific web pages or blog articles to your Knowledge Base", + "AddsSitemapDescription": "Use your sitemap to fastly add the URLs you need", + "AddsFAQsDescription": "Manually write your own specific Q&As or add multiple Q&As from .CSV file at once", + "AddsPlainTextDescription": "Manually write your own textual information that users might ask for", + "UploadFileDescription": "Upload detailed documentation, technical guides, user manuals, and other extensive documents", + "AddManually": "Add manually", + "ManuallyWriteQ&As": "Manually write your own Q&As", + "ImportFromCSV": "Import from .CSV file", + "AddMultipleQ&AsAtOnce": "Add multiple Q&As from .CSV file at once", + "TheFileMustContainTheQAColumns": "The file must contain \"Question\" and \"Answer\" columns.", + "TheColumnsMustBeSeparatedByTheDelimiter": "The columns must be separated by the delimiter indicated in the \"Columns separated by\" input field.", + "AsStartingPointYouCanDownloadTheExampleFile": "As a starting point you can download the example file", + "RefreshRate": "Refresh rate", + "URLsSyncFrequency": "URL(s) sync. frequency", + "ImportContents": "Import contents", + "ExportContents": "Export contents", + "OnlyUrlTextFaqWillBeExported": "Only URL(s), Text and FAQs type contents will be exported. PDF and DOCX contents will not be exported.", + "ImportWillDeleteAllContents": "By proceeding with the import all current contents will be deleted and replaced with the new ones.", + "TheContentsHaveBeenSuccessfullyImported": "The contents have been successfully imported", + "TheContentsHaveBeenSuccessfullyExported": "The contents have been successfully exported.", + "CannotExceedTheNumberOfResourcesInTheCurrentPlan": "Cannot exceed the contents limit ({{plan_limit}}) available for your plan", + "Importing": "Importing", + "ImportingDataPleaseWait": "Importing data please wait", + "Default": "Default", + "Standard": "Standard", + "TotalQuestions": "Total questions", + "UnansweredQuestions": "Unanswered questions", + "Contents": "Contents", + "UnansweredQuestionsDesc": "These are the questions that users asked but your knowledge base could not answer. You can add them to your KB or discard them.", + "StandardKbDesc": "Finds results based on the meaning of your query — best effort using AI understanding.", + "HybridKbDesc": "Combines meaning and keyword matching for more accurate and complete results.", + "WantTryTheHybridSearch": "Want to try the new Hybrid Search feature?", + "DeletingTheSitemapNotDeleteTheContents": "Deleting the sitemap does not automatically delete the contents associated with it.", + "------": "------", + "NoContentAdded": "You don't have any contents yet", + "NoKbAddedText": "Add content to your Knowledge Base to automatically respond to your users using artificial intelligence.", + "Add": "Add contents", + "AddContent": "Add content", + "msgErrorAddUpdateKbLimit": "It is not possible to exceed the number of {{ max_number}} content in your current plan", + "msgSuccesUpdateKb": "Content edited successfully", + "msgSuccesAddKb": "Content added successfully", + "msgSuccesDeleteKb": "Content successfully deleted", + "msgErrorDeleteKb": "Unable to delete content", + "DeleteKbInfoFirstText": "You will no longer be able to use AI on this content", + "SureToDeleteNamespace": "Are you sure you want to delete the Knowledge Base {{namespace_name }}?", + "SureToDeleteNamespaceContents": "Are you sure you want to delete all contents of the Knowledge Base {{namespace_name }}?", + "SureToDelete": "Are you sure you want to delete the {{ name }} content?", + "AddKbInfoTextContent": "Please enter valid content.", + "KBLimitReached": "Content limit reached for {{plan_name}}", + "AllContents": "All contents", + "DeleteNamespace": "Delete all contents", + "RestartTour": "Restart tour", + "KnowledgeBasePreview": "Knowledge Base Preview", + "TheLLMYourAgentWillUse": "The large language model (LLM) your agent will use to fetch and compile data.", + "TheMaxTokensThatCanBeUsedToGenerateSingleResponse": "The maximum number of tokens that can be used to generate a single response.", + "ControlTheRandomnessOfTheAnswer": "Control the randomness of the answer the LLM provides.", + "DeterminesHowManyChunksWillBePassedToTheLLM": "Determines how many data source chunks will be passed to the LLM as context to generate a response. We recommend 2-4 to avoid LLM confusion.", + "TheMaximumSupportedChunksNumberDependsByTheModel": "The maximum supported chunks number depends by the model.", + "GiveTheSystemARoleThatItShouldPlayWhenCreatingYourAnswers": "Give the system a role that it should play when creating your answers.", + "Deterministic": "Deterministic", + "Random": "Random", + "AdvancedOptions": "Advanced Options", + "IndexingType": "Indexing type", + "ExtractTags": "Extract Tags (Mandatory)", + "TypeAndPressEnter": "Type and press Enter", + "UnwantedTags": "Unwanted Tags", + "UnwantedClassnames": "Unwanted Classnames", + "AdvancedContext": "Advanced context", + "AdvancedContextDesc1": "Here you have the most control. Be careful, the native prompt will be completely overwritten.", + "AdvancedContextDesc2": "Make sure to instruct your prompt to respond with when it doesn't find a satisfactory answer and always close with {context}", + "GetContentsSources": "Get contents sources", + "GetContentsSourcesDesc1": "Use this option to get accurate sources of documents used to generate the reply.", + "GetContentsSourcesDesc2": "Keep in mind that this consumes more tokens then regular KB retrieving.", + "GetContentsSourcesDesc3": "Max-tokens quota will be automatically adjusted to get the citations if needed.", + "Hybrid": "Hybrid", + "HybridSearch": "Hybrid Search", + "FullText": "Full text", + "Semantic": "Semantic", + "HybridSearchDescr": "Controls how results are retrieved by combining semantic similarity with exact keyword matching.", + "ChunksUsedForTheAnswer": "Chunks used for the answer", + "ThisKBIsEnabledForHybridSearch": "This Knowledge Base is enabled for hybrid search", + "ThisKBUsesSemanticSearch": "This Knowledge Base uses semantic search", + "ThisIsTheDefaultKB": "This is the default Knowledge Base", + "-----------------------------": "-----------------------------", + "Next": "Next", + "Back": "Back", + "ThatsIsAll": "That's all", + "AddContentsTourTitle": "Add contents", + "AddContentsTourText": "Add contents (FAQs, website URLs, PDFs, etc.). The provided contents will assist your users in finding solutions to their queries quickly and efficiently using advanced AI algorithms.", + "PreviewKbTourText": "Preview and fine-tune AI responses based on your contents so you can find the best setup for your needs.", + "AISettingsTourTitle": "AI Settings", + "AISettingsTourText": "Select the best AI model and manage its parameters. Parameters (such as Max Tokens, Temperature, and Chunks) essentially define the behavior of an AI model.", + "AIChatbotTourTitle": "AI Chatbot", + "AIChatbotTourText": "This is your AI chatbot connected to your contents. It's ready to reply timely and precise to your users' questions", + "NoAIChatbotTourText": "Create your advanced AI chatbot connected to your contents ready to reply timely and precise to your users' answers and questions", + "LastStepText": "You're ready to start adding your contents. If you need help,", + "LastStepContactUs": "CONTACT US" + }, + "Never": "Never", + "Daily": "Daily", + "Weekly": "Weekly", + "Monthly": "Monthly", + "LastUpdated": "Last update", + "SelectOrTypeTheTagToSearch": "Select or type the tag to search", + "Loading": "Loading...", + "TagNotFoundInTheList": "Tag not found in the list", + "ViewInTheDesignStudio": "View in the Design Studio", + "LearnHow": "Learn how", + "AutomationsLog": "Automations Log", + "AutomationsDemoPageDescription": "With our “APIs automations” you can manage mass broadcast messages on Whatsapp using the designer's automations combined with the ease of our APIs, send messages to all the contacts of your favorite CRM, receive the status of sent messages (received, read, etc.) and much more!", + "Sunday": "Sunday", + "Monday": "Monday", + "Tuesday": "Tuesday", + "Wednesday": "Wednesday", + "Thursday": "Thursday", + "Friday": "Friday", + "Saturday": "Saturday", + "SelectAnOption": "Select an option", + "Analytics": { + "AnalyticsTITLE": "Analytics", + "HeatMapTitle": "Conversations per hour of day", + "PanoramicaComponentTitle": "Overview", + "MetricsComponentTitle": "Metrics", + "Metrics": { + "Requests": "Conversations", + "Sentiment": "Sentiment", + "ResponseTime": "Response time", + "ConversationLenght": "Conversation Length", + "Satisfaction": "Satisfaction", + "Events": "Events" + }, + "ConversationsTags": "Conversations tags", + "BasicColumns": "Columns", + "StackedColumns": "Stacked columns", + "GraphType": "Graph type", + "TagsAnalysis": "Tags analysis", + "RealTimeComponentTitle": "Real Time", + "AvgTimeTitle": "Average Time Monitoring", + "MedianResTimeClock": "Median Response Time", + "ResponseAVGtime": "Your team's overall Median Response Time is ", + "ConvDurationTitle": "Conversation Length Monitoring", + "MedianConvClock": "Average conversation length", + "ResponseDurationtime": "Your team's overall Median Conversation Length is ", + "RequestChartTitle": "Number of Conversations Last ", + "FilterReport": "Filter report", + "FilterReportForTheLastNDays": "Filter report for the last N days", + "FilterByTheLastNDays": "Filter by the last N days", + "FilterByCustomRange": "Filter by custom range", + "MaxRange30Days": "Max range 30 days", + "FilterByAgent": "Agent", + "FilterByDay": "Days", + "FilterByWeek": "Weeks", + "FilterByMonth": "Months", + "FilterBy": "Filter by", + "Last": "Last", + "Milliseconds": "Milliseconds", + "Seconds": "Seconds", + "Second": "Second", + "Minutes": "Minutes", + "Minute": "Minute", + "Hours": "Hours", + "Hour": "Hour", + "Days": "Days", + "Day": "Day", + "Month": "Month", + "Months": "Months", + "Year": "Year", + "Years": "Years", + "DataRangeRequest": "Data range ", + "RealTimeMonitoring": "Real-time Monitoring", + "SentimentTitle": "Customer Satisfaction", + "SentimentHEART": "Median Customer Satisfaction", + "SentimentMedianValueHEART": "Your team's overall Median Customer Satisfaction is :", + "UpgradeYourAccounttoTrackTheChatsYouHaveWithCustomers": " Upgrade your account to track the chats you have with customers", + "DailyMedianResponseTime": "Daily Median Response Time Last", + "DailyConvDurationTime": "Average Daily Conversation Duration in the Latest", + "VisitorsComponentTitle": "Visitors", + "Visitors": { + "NumberOfVisitors": "Number of unique visitors", + "VisitorsChartTitle": "Number of unique visitors last " + }, + "MessagesComponentTitle": "Messages", + "Messages": { + "MessagesChartTitle": "Number of Messages Last", + "NumberOfMessages": "Number of messages", + "NoMessagesValue": "Your team hasn't received any messages yet" + }, + "SatisfactionComponentTitle": "Satisfaction Monitoring", + "Satisfaction": { + "SatisfactionStar": "Average Satisfaction", + "StatisfactionValueLabel": "The average rating for your team is ", + "NoSatisfactionValue": "Your team hasn't received any ratings yet.", + "DailySatisfactionTrend": "Daily trend of the satisfaction of the last" + }, + "Events": { + "EventsMonitoring": "Events Monitoring", + "EventsChartTitle": "Number of Events Last", + "AllEvents": "All Events" + } + }, + "DeleteRequestForever": { + "TheRequestWillBePermanentlyDeleted": "the conversation will be permanently deleted", + "SelectedRequestsWillBePermanentlyDeleted": "selected conversations will be permanently deleted", + "Done": "Done!", + "TheRequestWasSuccessfullyDeleted": "the conversation was successfully deleted", + "SelectedRequestsWasSuccessfullyDeleted": "{{ num_conv }} conversations was successfully deleted", + "SelectedRequestsWasPartiallyDeleted": "{{ num_conv }} conversations was successfully deleted\n\nAttention, {{ num_conv_exc}} conversations was not deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again" + }, + "MoveToTrash": "Move to trash", + "_Active": "active", + "TrashContacts": "Trash contacts", + "inTheTrash": "in the trash", + "CloseTrash": "Close trash", + "SearchInTrash": "Search in trash", + "Done": "Done", + "TheContactWillBePermanentlyDeleted": "the contact will be permanently deleted", + "ErrorDeleting": "Error deleting!", + "PleaseTryAgain": "Please try again", + "TheContactWasSuccessfullyDeleted": "the contact was successfully deleted", + "YouCannotDeleteThisContact": "You cannot delete this contact because there are conversations associated with it", + "MoveTheContactToTheTrash": "Move the contact {{ contactname }} to the trash?", + "MoveTheContactToTheTrashNoName": "Move the contact to the trash?", + "TheContactHasBeenMovedToTheTrash": "The contact has been moved to the trash", + "TheRequestHasBeenMovedToHistory": "the conversation has been moved to history", + "AnErrorHasOccurredArchivingTheRequest": "An error has occurred archiving the conversation", + "RestoreContact": "restore contact", + "NoProjects": "No Projects", + "RelatedKnowledgeBase": "Related Knowledge Base", + "LoadBrandError": "An error occurred while uploading your brand. Error code:", + "OperatingHoursAreEnabled": "Operating hours are enabled", + "OperatingHoursAreDisabled": "Operating hours are disabled", + "HumanAgentsOnly": "Human Agents only", + "BotsOnly": "Bots Only", + "AnErrorOccurredWhileSendingTheEmail": "An error occurred while sending the email", + "UserNotFound": "User not found", + "SystemTrigger": "System trigger", + "CustomTrigger": "Custom trigger", + "YourLogoMustBeSmallerThan50kB": "Your logo must be smaller than 1024KB", + "TheOptimumImageSizeIs78x78": "The optimum image size is 78px x 78px", + "PNGorGIFwithTransparentBackgroundWorksBest": "A PNG or GIF with a transparent background works best", + "HowWorks": "How {{ helpdoc }} works", + "HowTriggersWorks": "How triggers works", + "ThisScreenDisplayAMaximumOf100RealTime": "this page display a maximum of 100 real time conversation. To see all the conversations or for a more advanced search click here.", + "AllConversations": "All Conversations", + "FilterFor": "Filter for", + "NotInRealTime": "not in real time", + "ResetFilters": "Reset filters", + "AppliedFilters": "Applied Filters", + "Ticket": "Internal request", + "EnableDisable": "Enable / disable", + "Enable": "Enable", + "Webhook": { + "AddSubscription": "Add Subscription", + "Subscriptions": "Subscriptions", + "NoWebhookSubscriptions": "There are no webhook subscriptions", + "CreateSubscription": "Create subscription", + "UpdateSubscription": "Update subscription", + "RequiredFiled": "*Required field", + "SelectEvent": "Select event", + "SharedSecretGenerated": "Webhook Secret Generated", + "UseThisSecret": "Use this to manage your webhook through Webhooks APIs", + "ThisIsYourSharedSecret": "This is your shared secret", + "Copy": "Copy", + "NoteThatWillBeDisplayedOnce": "Note that this shared secret will only be displayed once", + "ConfirmSubscriptionDeleteTitle": "Delete Subscription", + "ConfirmSubscriptionDeleteBody": "Are you sure you want to unsubscribe? This action is irreversible.", + "ConfirmButton": "Confirm", + "CancelButton": "Cancel", + "MoreInfoWebhook": "For more information about Webhook please visit ", + "NotificationMsgs": { + "DeleteSubscriptionError": "An error occurred while deleting subscription", + "DeleteSubscriptionSuccess": "Subscription successfully deleted", + "CreateSubscriptionSuccess": "Subscription successfully created", + "CreateSubscriptionError": "An error occurred while creating subscription", + "UpdateSubscriptionSuccess": "Subscription successfully updated", + "UpdateSubscriptionError": "An error occurred while updating subscription", + "ShowSecretError": "An error occurred while secret generation" + } + }, + "SoundEnabled": "Sound enabled", + "SoundDisabled": "Sound disabled", + "NumberOfRequestsAssignedToMe": "Number of conversation assigned to me", + "NumberOfUnservedRequests": "Number of unassigned conversation", + "User": "User", + "ProjectSelected": "Project selected", + "GoToNotRealTimeRequests": "go to the non-real-time conversations page", + "FilterBy": "Filter By", + "ConversationStatus": "Conversation status", + "IntroGreetings": "Intro greetings", + "ReplyTimeMsg": "Reply time", + "SayHowSoonYourTeamUsuallyReplies": "Say how soon your team usually replies", + "IsDisplayedWhenAverageTeamResponseTimeIsNotAvailable": "This message will appear when the team's average response time is unavailable in the last 4 hours", + "DynamicallySharingAverageResponseTime": "Dynamically, sharing the team's average response time", + "YourContactsSeeThisMessageIfARTIsNotAvailable": "Your contacts see this message if the team's average response time isn't available", + "ConfigureWidget": "Configure widget", + "WidgetAppearanceAndDefaultLanguage": "Widget appearance and default language", + "AlwaysWithTheFollowingMessage": "Always with the following message", + "ReadyThemes": "Ready themes", + "CustomColors": "Custom colors", + "HeaderLogo": "Header Logo", + "UpdateWidget": "Update widget", + "WelcomeGreetings": "Welcome greetings", + "OnlineOfflineGreetings": "Online / Offline Greetings", + "WidgetPreviewIsDisplayedIn": "Widget preview and the following phrases are currently displayed in", + "ChangePreviewToCustomizeTheFollowingFieldsInAnotherLanguage": "Change preview in the Multilanguage section to customize in another language", + "ChangePreviewIn": "Change preview in the", + "MultilanguageSection": "Multilanguage section", + "ToCustomizeTheFollowingFieldsInAnotherLanguage": "to customize in another language", + "ViewServedRequestsMap": "View on map", + "TileDeskChatWidgetInstallation": "{{ BRAND_NAME }} chat widget installation", + "CustomizeTheExperience": "Customize the experience", + "WidgetSetUp": "Widget set up", + "AverageReplyTimeIsCalculatedOverLastFourHours": "Average reply time is calculated over last four hours conversations", + "IfYouHavenNotHadConversationsInTheLastFourHours": "If you haven't had conversations in the last four hours, we'll tell users that you reply", + "AverageReplyTimeAvailable": "Average reply time available", + "AverageReplyTimeNotAvailable": "Average reply time not available", + "ReplyTimePlaceholder": "Reply time placeholder", + "LearnAboutAdvancedWidgetConfiguration": "Learn about advanced widget configuration", + "AddChatToYourWebsite": "Add chat to your website", + "ChooseHowYouLikeToGetSetUp": "Choose how you'd like to get set up", + "WithJavascriptCode": "With javascript code", + "WithGoogleTagManager": "With Google Tag Manager", + "GoogleTagManagerIsTheEasiestWayToInstallTheWidget": "Google Tag Manager is the easiest way to install the Widget", + "ButNoteThatAdBlockerCanBlockGoogleTagManger": "but note that AdBlocker can block Google Tag Manger as well as Google Analytics, so use it with care", + "StartByCopyingTheFollowingScript": "Start by copying the following script", + "OnceYouHaveCompletedYourChanges": "Once you’ve completed your changes, open your website", + "YourWidgetShouldAppearInTheBottomRightCorner": "Your Widget should appear in the bottom right corner", + "GoToGoogleTagManagerAnd": "Go to Google Tag Manager", + "FollowTheseInstructions": "follow these instructions", + "OpenYourWebsite": "Open your website", + "AskYourVisitorForTheirNameAndEmailBeforeStartingAChat": "Ask your visitor for his name and email before starting a chat by enabling the pre-chat form. To request more information, enable the custom fields", + "MakeDefault": "Make Default", + "CurrentlyDisplayedInThePreview": "Currently displayed in the preview", + "CurrentlySelected": "Currently selected", + "Preview": "Preview", + "SelectAPreview": "Select a preview", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "NoDefaultLanguage": { + "Warning": "Attention!", + "NoLanguagesAreSetUp": "No languages are set Up", + "NoDefaultLanguageIsSetUp": "No default language is set up", + "GoToMultilanguagePage": "Go to Multilanguage page", + "SetYourDefaultLanguageInTheMultilanguageSection": "Set your default language in the Multilanguage section", + "GoToMultilanguageSection": "Go to Multilanguage section", + "toAddLanguagesToYourProject": "to add languages to your project", + "Cancel": "Cancel" + }, + "ViewChatbot": "View chatbot", + "ViewChatbots": "View chatbots", + "AddYourFirstChatbot": "Add your first chatbot", + "AddChatbot": "Add a chatbot", + "Hide": "Hide", + "OperatingHoursDisabled": "Operating hours disabled", + "OperatingHoursEnabled": "Operating hours enabled", + "AdjustOperatingHours": "Adjust operating hours", + "TotalLeadsAcquired": "Total leads acquired", + "LeadsAcquired": "Leads acquired", + "GoToContactList": "Go to contact list", + "Last30DaysMessages": "Last 30 days messages", + "Last30DaysConversations": "Last 30 days conversations", + "Last7DaysConversations": "Last 7 days conversations", + "Last30DaysVisitors": "Unique visitors in last 30 days", + "UniqueVisitors": "Unique visitors", + "30days": "30 days", + "Last30DaysEvents": "Last 30 days events", + "Last30DaysConversationsHandledByBots": "Last 30 days conversations handled by bots", + "Last30DaysConversationsHandledByBotsPercentage": "Percentage last 30 days conversations handled by bots", + "FilterReportInAnalytics": "Filter report in analytics", + "VisitorsOnYourPageInTheLast7Days": "Unique visitors on your page in the last 7 days", + "TakeAShortcut": "Take a shortcut", + "JumpStraightToTheMostPopularSettingsInTheDashboard": "Jump straight to the most popular settings in the Dashboard", + "EngageAndRetainMoreCustomersWithAppsAndIntegrations": "Engage and retain more customers with apps and integrations", + "EngageMoreCustomersWithAppsAndIntegrations": "Engage more customers with apps and integrations", + "ReadManageAssignAndReplyToCustomerConversations": "Read, manage, assign, and reply to customer conversations", + "Integrations": "Integrations", + "Integration": { + "UpgradePlan": "Upgrade your plan!", + "AvailableFromPlanShort": "Available from {{ plan_require }} plan", + "AvailableFromPlan": "This integration is available starting from {{ plan_require }} Plan. Unlock it by upgrading your plan.", + "OpenaiSubtitle1": "{{ BRAND_NAME }} provides a managed ChatGPT integration. You don't need to use your own OpenAI api-key. This option simplifies using OpenAI features through all the {{ BRAND_NAME }} modules supporting it (Ask Knowledge base, Designer's ChatGPT Task Action etc.)", + "OpenaiSubtitle2": "This integration is available to allow you to use your own OpenAI API-KEY, if needed.", + "UpgradeNow": "Upgrade now", + "SelectToStart": "Select an integration to start", + "Signup": "Sign up", + "SignupNow": "Sign up now!", + "StartForFree": "Start for free with {{ intname }}.", + "Join": "Join", + "JoinNow": "{{ intname }} now!", + "FreeAccount": "for a free {{ intname }} account!", + "YourApikey": "Your Api Key", + "OrganizationOptional": "Organization (optional)", + "YourOrganization": "Your organization name", + "GoodNews": "Good news!", + "NoNeedApikey": "This integration does not need an API key. Use the {{ intname }} action into the Design Studio.", + "Verified": "Verified!", + "Failed": "Failed!", + "Save": "Save", + "Clear": "Clear", + "Delete": "Delete" + }, + "ViewTeammates": "View teammates", + "AddNewTeammate": "Add new teammate", + "InviteYourFirstTeammate": "Invite your first teammate", + "Enabled": "Enabled", + "Disabled": "Disabled", + "Restore": "Restore", + "TheDefaulDeptIsDisabledBecause": "The Default Routing is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsDisabledBecause_2": "The Default Department is disabled because at least one other department exists and its status is set to 'Visible'", + "TheDefaulDeptIsEnabledBecause": "The Default Routing is enabled because no other department is 'Visible'", + "TheDefaulDeptIsEnabledBecause_2": "The Default Department and its routing rules are enabled because no other department is 'Visible'", + "WidgetDefaultLanguage": "Widget default language", + "WidgetStyle": "Widget style", + "ThisStepOfTheWizardGuidesYouThroughTheBasicSetup": "This step of the wizard guides you through the basic setup. You can change the widget style, default language and more at any time via the widget settings", + "DeptQuickTips_1": "Departments are the various business divisions within your organization.", + "DeptQuickTips_2": "Each department can have its own agents, chatbot and routing rules; this allows you to customize a support process independent of your other departments.", + "DeptQuickTips_3": "The Default Department is created immediately after you create the project.", + "DeptQuickTips_4": "This department cannot be deleted but can always be modified.", + "DeptQuickTips_5": "The Default Department will be automatically disabled if there is at least one other department whose visibility status is set to visible", + "DeptQuickTips_6": "If exists only the Default Department or if there are other departments but with visibility status set to 'Not Visible', the visitors' requests will be routed according to the rules of the Default Department.", + "DeptQuickTips_7": "If there are more than one department but only one has the visibility status set to 'Visible', visitor's requests will be implicitly routed according to the rules of this department (it is still possible to route requests via API to 'Not Visible' departments)", + "DeptQuickTips_8": "If at least two departments have the visibility status set to 'Visible', visitors will be able to choose which department to route requests to through the appropriate widget selection menu.", + "Edit": "Edit", + "IsSetToVisible": "is set to visible", + "IsSetToNotVisible": "is set to not visible", + "LatestUpdates": "Latest updates", + "ReadMoreOnOurBlog": "Read more on our blog", + "WhatsNew": "What's new", + "ReadLatestUpdatesOnOurBlog": "Read latest updates on our blog", + "YouAreAboutToJoinThisChatAlreadyAssignedTo": "You are about to join this chat already assigned to", + "SmartAssign": "Smart assign", + "YesImSure": "Yes I'm sure", + "CanDeactivateModalText": { + "AreYouSure": "Are you sure?", + "YouHaveUnsavedChanges": "You have unsaved changes. Press OK and save these changes, or Cancel to go back and lose these changes.", + "Cancel": "Cancel", + "AreTouSureYouWantToNavigateAwayFromThisPageWithoutSaving": "Are you sure you want to navigate away from this page without saving?" + }, + "GroupName": "Group name", + "Suggested": "suggested", + "GroupWithThisNameAlreadyExists": "A group with this name already exists", + "EnterTheGroupName": "Enter the group name (usually the same as the department name)", + "TheNewGroupCreatedCanAlso": "The new group created can also be assigned to any other department", + "PercentageHandledByBots": "Percentage handled by bots", + "HandledByBots": "Handled by bots", + "HandledByHuman": "Handled by human", + "ConversationsInLast30Days": "Conversations in last 30 days", + "TotalConversations": "Total conversations", + "FilterConversations": "Filter conversations", + "HereHowCreateABot": "Here's how configure your first chatbot", + "HereHowConnectYourDialogflowAgents": "Here's how to connect your Dialogflow agent", + "ConnectToYourDialogflowAgent": "Connect to your Dialogflow Agent", + "YouNeedAServiceAccountPrivateKeyFileToConnectTheDialogflowAgent": "You need a service account private key file to connect the Dialogflow agent to {{BRAND_NAME}}", + "FollowThisGuideToFindOutHowToCreateThisFile": "Follow this guide to find out how to create this file", + "DoYouWantToSendImagesVideosButtonsAndMore": "Do you want to send Images, Videos, Buttons and more?", + "FollowTheMicrolanguageGuide": "Follow the Microlanguage guide", + "Handoff": "Handoff", + "DoYouWantToHandoffToHumanAgentDuringAChatbotConversation": "Do you want to handoff to human agent during a chatbot conversation?", + "SimplyReplyAgentOnTheLastResponseLine": "Simply reply '\\agent' on the last response line", + "HereHowToHandoffToTheHumanAgent": "Here's how to handoff to the human agent", + "MessageChannel": "Channel", + "AdvancedSearch": "Advanced search", + "Refresh": "Refresh", + "AllConversationsaveBeenArchived": "All conversations have been archived", + "AddUser": "Add user", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "SelectAssignee": "Select assignee", + "GoToTheRequestDetails": "Go to the request's details", + "CreateNewRequester": "Create new requester", + "ConversationsFound": "Conversations found", + "CreateTicketOnJira": "Create ticket on Jira", + "TicketType": "Ticket type", + "SelectTicketType": "Select ticket type", + "CreateJiraTicket": "Create ticket", + "NameIsRequired": "Name is required", + "NewRequesterCreatedSuccessfully": "New requester created successfully", + "ViewRequesterDetails": "View requester details", + "OnlyUsersWithTheOwnerRoleCanManageTheAccountPlan": "Only teammates with the owner role can manage the account’s plan", + "OnlyUsersWithTheOwnerRoleCanManageTheEmailTemplate": "Only teammates with the owner role can manage email templates", + "OnlyUsersWithTheOwnerRoleCanManageSMTPsettings": "Only a teammate with the Owner role can manage SMTP settings", + "OnlyUserWithOwnerRoleCanManageAdvancedProjectSettings": "Only teammates with the Owner role can manage advanced project settings", + "LearnMoreAboutDefaultRoles": "Learn more about default roles", + "AgentsCannotManageChatbots": "Teammates with an agent role cannot manage chatbots", + "TeammatesWithAgentRolesCannotInvite": "Teammates with agent roles cannot invite teammates", + "LearnHowCreateAGroup": "Learn how create a group", + "HookTheBot": "Activate this AI agent", + "Activate": "Activate", + "ActivateBotsForNewConversations": "Activate bots for new conversations", + "DoYouWantToActivateTheBotForNewConversations": "Do you want to activate the {{ bot_name }} bot for new conversations?", + "DoYouWantToActivateBotForOneOfTheFollowingDepts": "Do you want to activate the AI agent {{bot_name}} for one of the following departments?", + "DoYouWantToActivateExtBotForOneOfTheFollowingDepts": "Do you want to activate the bot {{bot_name}} for one of the following departments?", + "ActivateBot": "Activate bot", + "BotSuccessfullyActivated": "AI Agent successfully activated", + "AnErroOccurredWhileActivatingTheBot": "An error occurred while activating the AI Agent", + "BotExtSuccessfullyActivated": "Bot successfully activated", + "AnErroOccurredWhileActivatingTheExtBot": "An error occurred while activating the bot", + "SelectDepartment": "Select department", + "Ignore": "Ignore", + "ActivateFor": "Activate for", + "ActivateForBot": "Activate bot for", + "DepartmentsThisBotIsAssociatedWith": "Departments this AI agent is associated with", + "NoDeptsAreAssociatedWithThisBot": "No departments are associated with this bot", + "ManageTheBotIn": "Manage AI agents and departments in", + "YourWebServiceWillReceivePostRequestFrom": "Your web service will receive a POST request from {{ BRAND_NAME }} in the form of the response to a user query matched by intents with webhook enabled.", + "ThisUrlWilReceiveAPostRequestFrom": "This url will receive a POST request from {{ BRAND_NAME }} every time the webhook is triggered by an intent.", + "EnterWebhookURL": "Enter Webhook URL", + "IntentName": "Intent name", + "EnterIntentName": "Enter intent name", + "BotDetails": "AI agent details", + "AdvancedChatboStylingButtons": "Advanced chatbot styling: buttons", + "StylingYourChatbotReplies": "Styling your chatbot replies", + "WebhookmentUrlMustBeAHttpsUrl": "The webhook URL must be an https or http URL", + "WebhookmentUrlMustBeAValidUrl": "The webhook URL must be a valid URL", + "EnableWebhookCallForThisIntent": "Enable webhook call for this intent", + "HideShowColumns": "Customize table: hide/show columns", + "AnswerWithTheIntentNameAlreadyExists": "Answer with the intent name {{ intent_name }} already exists", + "HowToGenerateDialogflowGoogleCredentialsFile": "How to generate Dialogflow Google credentials file", + "MicrolanguageGuide": "Microlanguage guide", + "HowHandlingImagesVideosButtonsAndMore": "How handling images, videos, buttons and more", + "TheRequestWillBeReassignedToTheAgent": "The conversation will be reassigned to the agent", + "Type": "Type", + "ThisChatHasBeenAbandonedBy": "This chat has been abandoned by", + "theLastOneWhoLeft": "the last one who left", + "AdjustSmartAssignment": "Adjust Smart Assign", + "ChatReassignmentIsEnabled": "Chat reassignment enabled", + "ChatReassignmentIsDisabled": "Chat reassignment disabled", + "ReassignmentIsEnabled": "Reassignment enabled", + "ReassignmentIsDisabled": "Reassignment disabled", + "ChatLimitEnabled": "Chat limit enabled", + "ChatLimitDisabled": "Chat limit disabled", + "AutomaticUnavailableeStatusEnabled": "Automatic unavailable enabled", + "AutomaticUnavailableStatusDisabled": "Automatic unavailable disabled", + "UsersWiththeAgentroleCannotManageTheAdvancedOptionsOfTheProject": "Users with the Agent role cannot manage the advanced options of the project", + "ThisFeatureIsAvailableWithTheProPlan": "This feature is available with the Pro plan or the Enterprise plan", + "From": "From", + "To": "To", + "TheAnswerWillBeDeleted": "The intent {{intent_name}} will be deleted", + "NumberOfReplies": "Number of replies", + "YourProfilePhotoHasBeenUploadedSuccessfully!": "Your profile photo has been uploaded successfully!", + "RemovePhoto": "Remove Image", + "OrSelectAnExistingOneWithNoAssociatedBot": "or select an existing one with no associated bot", + "BotHasBeenAssociatedWithDepartment": "The bot {{bot_name}} has been associated with department {{dept_name}}", + "decodedJWT": "Trusted Info", + "ConfigureYourFirstChatbot": "Configure your first chatbot", + "Resolution_bot_train_StylingYouReplies": "{{ BRAND_NAME }} provides an easy way to style your chatbot reply messages", + "HereHowStylingYourReplies": "Here's how styling your replies", + "Resolution_bot_train_SendImagesVideoAndMore": "{{ BRAND_NAME }} supports many special messages that go beyond simple text", + "HereHowSendImageVideosMore": "Here's how send Images, Videos & more", + "YourAnswerText": "Your answer text", + "Images": "Images", + "ResolutionBotImagesVideosButtonsAndMore": "Resolution bot: images, videos, buttons and more", + "HandoffToHumanAgents": "Handoff to human agents", + "RenderAbutton": "Render a button", + "SettingUpAutomaticAssignment": "Setting up automatic assignment", + "..................": "..................", + "Map": "Map", + "EventDetails": "Event Details", + "PeriodStart": "Period start", + "PeriodEnd": "Period end", + "Amount": "Amount", + "EndDate": " End date", + "Seats": "Seats", + "UnitAmount": "Unit Amount", + "AnErrorOccurringDuringThePayment": "An error occurring during the payment", + "WidgetAPITestPage": "Widget API test page", + "UseTheWidgetTestPageToTestTheWidgetAPI": "Use the widget test page to test the widget API and properties", + "WidgetTest": "Open the test page", + "AllAgents": "All agents", + "CustomizeThePreChatForm": "Customize the pre-chat form", + "CustomizeTheInformationYouRequestFromCustomersInThePreChatForm": "Customize the information you request from customers in the pre-chat form by removing or adding fields", + "InvalidJSON": "Invalid JSON", + "TheSelectedFileDoesNotContainValidJSON": "The selected file does not contain valid JSON.", + "EmailNotAvailable": "Email not available", + "Project": "Project", + "YourProjects": "Your Projects", + "SorryTheFollowingErrorOccurredWhileUploadingTheImage": "Sorry, the following error occurred while loading the image:", + "SorryFileTypeNotSupported": "Sorry, unsupported file type", + "PreChatFormData": "Pre-chat form", + "HereSomeExamples": "Here some examples", + "SentBy": "sent by", + "ResolutionBotLanguage": "Language", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "TheConversationPriorityHasBeenSuccessfullyUpdated": "The conversation priority has been successfully updated", + "AnErrorOccurredWhileUpdatingTheCnversationPriority": "An error occurred while updating the conversation priority", + "Join": "Join", + "You_are_successfully_added_to_the_chat": "You are successfully added to the chat", + "ByPressingOkTheConversationWillBeAssignedToYourself": "By pressing Ok the conversation will be assigned to yourself", + "AutoRating": "Auto rating", + "AtTheEndOfThConversationAFormIsProposedToEvaluateTheConversation": "At the end of the conversation, a form is automatically proposed with the request to evaluate the quality of the conversation", + "ActionNotAllowed": "Action not allowed", + "MoreInfo": "More info", + "ProPlanTrial": "Pro Plan (trial)", + "PaydPlanName": "{{projectprofile}} Plan", + "assignedRequest": "Assigned conversation", + "assignedEmailMessage": "Assigned email message", + "pooledRequest": "Pooled Conversation", + "pooledEmailMessage": "Pooled email message", + "newMessage": "New Message", + "ticket": "Ticket", + "sendTranscript": "Send chat transcript", + "emailDirect": "Direct email (sent when visitor is offline)", + "newMessageFollower": "Email sent to ticket follower", + "checkpointReachedEmail": "Quota checkpoint notification", + "ResetToDefaults": "Reset to defaults", + "ThisActionIsNotReversible": "This action is not reversible. It will restore the trigger to its original settings by removing any changes made.", + "SendTo": "Send to", + "Send": "Send", + "AuthenticationFailed": "Authentication failed, the test email could not be sent", + "AnErrorHasOccurred": "An error has occurred", + "EmailTemplateUpdatedSuccessfully": "Email template updated successfully", + "PinThisProjectInTheChatWindow": "Pin this project in the chat window to easily track project conversations and change your status", + "SelectAnotherProject": "Select another project", + "DashboardLanguage": "Dashboard language", + "AutomaticDashboardLanguage": "Automatic (browser language)", + "PreferredDashboardLanguage": "Choose your preferred language", + "PleaseSelectALanguage": "Please select a language", + "ItIsNecessaryToSelectAProjectToManageNotificationEmails": "It is necessary to select a project to manage whether or not to receive notification emails when a conversation is assigned to you or when there is a new unassigned conversation", + "TheDashboardIsTranslatedInto": "The dashboard is translated into {{language_name}}. To change language click on the flag", + "TheSettingsWillBeAppliedAfterRefreshingTheDashboard": "The settings will be applied after refreshing the Dashboard.", + "RefreshNow": "Refresh now", + "ServedByHumans": "Served by humans", + "ServedByBots": "Served by bots", + "AssignedToHumans": "Assigned to humans", + "AssignedToBots": "Assigned to bots", + "AverageResponseTime": "Average response time", + "AverageLengthOfConversation": "Average length of conversation", + "New Conversation": "New Conversation", + "Authentication Triggers": "Authentication Triggers", + "DailyAverage": "Daily average", + "Apps": "Apps", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "UnassignYouFromTheConversation": "Unassign you from the conversation", + "TicketId": "Ticket ID", + "BeSureThatYourWebServiceMeetsAllTheWebhookRequirements": "Be sure that your web service meets all the webhook requirements specific to the API version enabled in this agent.", + "LearnMoreAboutWebhookRequirements": "Learn more about webhook requirements", + "YouAreCurrentlySetToUnavailable": "You are currently set to Unavailable and are not receiving new conversations", + "Shortcuts": "Shortcuts", + "AddLanguages": "Add languages", + "ManageAndEditTranslations": "Manage and edit translations", + "TheLanguageWillBeRemovedFromYourProject": "The {{ language_name }} language will be removed from your project", + "HowWebhooksWorks": "How webhooks works", + "WebhooksQuickTipsIntroduction": "Webhooks are a powerful resource that you can use to automate your use cases and improve your productivity.", + "LearnHowToConnectDialogflowAgents": "Learn how to connect Dialogflow agents", + "TheDashboardIsTranslatedIntoEnglish": "The dashboard is translated into English. To change language click on the flag", + "LanguageIsNotAvailableDashboardWillBeTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard will be translated into English", + "LanguageIsNotAvailableDashboardHasBeenTranslatedIntoEnglish": "Sorry, this language is not yet available, the dashboard has been translated into English", + "OnlyATeammateWithTheOwnerRoleCanDeleteAProject": "Only a teammate with the Owner role can delete a project", + "NotAssigned_M": "Not assigned", + "NotAssigned_F": "Not assigned", + "Assigned_M": "Assigned", + "Assigned_F": "Assigned", + "ViewTheConversationsHistory": "View the conversations history", + "SelectATagOrCreateANewOne": "Select a tag or create a new one", + "CreateNewTag": "Create a new tag", + "TypeNewTagHere": "Type a new tag here", + "userFullname": "Full name", + "userEmail": "Email", + "userPhone": "Phone", + "acceptedTermsPrivacy": "Accept terms and privacy ", + "termsPrivacyLabel": "Terms and privacy Compliance", + "firstMessage": "First message", + "TheCustomPreChatFormIsEmptyAndWillBeDisabled": "The custom pre-chat form is empty and will be disabled", + "EnableDisableCustomPreChatForm": "Enable custom fields", + "SelectFields": "Select fields", + "PreChatFormTitle": "Pre-chat form title", + "PreChatForm": "Pre-chat form", + "Mandatory": "Mandatory", + "EnableDisablePreChatForm": "Enable pre-chat form", + "WelcomeToTheNewMenu": "Welcome to the new menu", + "NowYouHaveMoreSpaceToUseYourChatBotsApps": "Now you have more space to use your Chat, Bots and Apps. Enjoy!", + "PreviewNotAvailable": "Preview not available", + "TextareaRows": "Textarea rows", + "ChangeCard": "Change card", + "ExpirationDate": "Expiration date", + "CardNumber": "Card number", + "CardChangedSuccessfully": "Card changed successfully", + "PaymentInformation": "Payment information", + "TagNameIsRequired": "Tag name is required", + "Logout": "Logout", + "NoAnswersMatchedYourSearch": "No answers matched your search", + "WebhookDisabledForThisIntent": "Webhook disabled for this intent", + "WebhookEnabledForThisIntent": "Webhook enabled for this intent", + "BotTest": "Bot test", + "BotLanguage": "Bot language", + "AddIntent": "Add intent", + "ChooseAtemplate": "Choose a template", + "PrebuiltResolutionBots": "Pre-built Resolution bots", + "TheseArePreBuiltCustomizableResolutionbot": "These are pre-built, customizable resolution bots", + "Create": "Create", + "EditIntent": "Edit intent", + "DeleteIntent": "Delete intent", + "UpdateIntent": "Update intent", + "AssignedToYou": "Assigned to you", + "ConversationType": "Conversation type", + "SelectConversationType": "Select conversation type", + "PlanExpirationDate": "Plan expiration date", + "PlanStartDate": "Plan start date", + "EditProfile": "Edit profile", + "HowEmailTicketingWorks": "How email ticketing works", + "HowCannedResponsesWorks": "How canned responses works", + "Reopen": "Reopen", + "MostRecentComment": "Most recent comment", + "ContactConversations": "Contact conversations", + "ClickHereForMoreAdvancedSearches": "Click here for more advanced searches (such as ticket IDs, tags and more) and to view all requests (this page shows up to 100 conversations in real time)", + "ExporTranscriptToCSV": "Export transcript to CSV", + "ViewAll": "View all", + "ProOnly": "Pro only", + "EnterpriseOnly": "Enterprise only", + "WidgetFooterBranding": "Widget footer branding", + "UpgradePlanToGetTheFeature": "Upgrade plan to get the feature", + "ToCustomizeTheWidgetFooterWithYourBrand": "To customize the widget footer with your brand, change the URL of the image to the src attribute and the URL to the href attribute (the latter is the address to which the end user will be redirected when they click on the logo). If you don't want 'Powered by' to appear in the footer, remove this string from the texarea.", + "CustomLauncherButton": "Custom launcher button", + "LauncherButtonURL": "Launcher Button URL", + "EnterTheURLOfTheLauncherButtonImage": "Enter the URL of the launcher button image", + "CustomizeTheWidgetLaunchButtonWithYourLogo": "Customize the widget launch button with your logo. The logo image format can be in PNG, JPG, or SVG format. Images (60x60px) with transparent backgrounds work best", + "ConnectYourRASAServer": "Connect your RASA server", + "ReadMoreOnOurCHANGELOGPage": "Read more on our CHANGELOG page", + "IntegratingRasaWithTiledesk": "Integrating Rasa with Tiledesk offers many advantages, first of all the possibility to deflect current RASA conversations to humans.", + "HereHowIntegratingRasaWithTiledesk": "Here how integrating Rasa with Tiledesk", + "CreateNewApp": "Create a new app", + "LearnMore": "Learn more", + "OtherIntegrationsAreAvailableOnInstallationsPage": "Other integrations are available on Installations page", + "Install": "Install", + "Manage": "Manage", + "Uninstall": "Uninstall", + "Start": "Start", + "RemoveCondition": "Remove condition", + "AddCondition": "Add condition", + "RemoveAction": "Remove action", + "AddAction": "Add action", + "_Location": "Location (click on the location icon to view it on the map)", + "Location": "Location", + "SmartAssignment": "Smart assignment", + "TicketingSystem": "Ticketing system", + "ActivityLog": "Activity log", + "EmailTicketing": "Email ticketing", + "Triggers": "Triggers", + "CustomizationOfEmailNotificationTemplates": "Customization of email notification templates", + "SmtpSettings": "SMTP settings", + "AvailableAddOnsVoiceInteraction": "Available Add-ons: Voice interaction", + "EmailAndLiveChatSupport": "Email and Live Chat Support", + "TheAppWillBeDeleted": "The app will be deleted", + "TheAppHasBeenDeleted": "The app has been deleted", + "TheIntegratonWillBeDeleted": "The integration will be deleted", + "TheIntegrationHasBeenDeleted": "The integration has been deleted", + "AnErrorOccurreWhileDeletingTheApp": "An error occurred while deleting the app", + "AnErrorOccurreWhileDeletingTheIntegration": "An error occurred while deleting the integration", + "Installation": "Installation", + "UploadYourLogo": "Upload your logo", + "LearnHowBuildCustomApp": "Learn how build custom app", + "NewApp": "New app", + "EditApp": "Edit app", + "NoAppLogo": "No app icon available", + "TheAppIconIsRequired": "The app icon is required", + "EnterTheURLOfTheAppIcon": "Enter the URL of the app icon", + "AppName": "App name", + "ConfigurationURL": "Configuration URL (optional)", + "UsedToCreateCustomConfigurationPageForYourApp": "Used to create a custom configuration page for your app. Your app can in fact include a page to perform advanced configurations e.g.: 'https://myapp-for-tiledesk/configuration'. To access to the configuration page, click on the 'Configure' button after installing the app", + "ConfigurationURL_PH": "Configuration URL", + "TheEndpointURLMustBeValidHTTPSURL": "The endpoint URL must be a valid HTTPS URL", + "ThisAttributeSpecifiesTheURLOfThePageToEmbedInTheApp": "This attribute specifies the URL address of the page to embed in the app via an iframe", + "AppRenderURL": "App render URL", + "ShortDescription": "Short description", + "LearnMoreURL": "Learn more URL", + "EnableYourAppFor": "Enable your app for", + "ConversationsArchivedCannotBeReopened": "Conversations archived for more than ten days cannot be reopened", + "ClickToEdit": "Click to edit", + "SubjectUpdatedSuccessfully": "Subject updated successfully", + "PreBuiltTilebotBots": "Pre-built Tilebot bots", + "TheseArePreBuiltCustomizableTilebot": "These are pre-built, customizable Tilebot chatbots", + "BanVisitor": "Ban visitor", + "YesBanVisitor": "Yes, ban visitor", + "BannedVisitors": "Banned visitors", + "Visitor": "Visitor", + "Unban": "Unban", + "NoBannedVisitors": "No banned visitors", + "ViewContact": "View contact", + "ReadMoreOnOurWebsite": "Read more on our website", + "AddTeammatesAsFollowers": "Add teammates as followers to keep them informed of the progress of the conversation", + "TheConversation": "Conversation", + "WasResolvedBy": "was resolved by", + "TheMessageCouldNotBeSent": "It is not possible to send messages for conversations that were resolved more than ten days ago", + "ClickToViewTheDetailsOfTheContact": "Click to view the contact's details", + "Inactive": "Inactive", + "SendAs": "Send as", + "Open": "Open", + "Pending": "Pending", + "Resolved": "Resolved", + "YouCannotLeaveTheChat": "You cannot leave the chat", + "EmailAndTicketSupportCannotBeUnserved": "Email and ticket support requests cannot be unserved", + "YouCannotAddAgents": "You cannot add teammates", + "YouCannotJoinChat": "Sorry, ticket type chats can only be served by an agent", + "ThisChatIsAlreadyServedBy": "This chat is already served by {{agent_fullname}}.", + "EmailAndTicketCanOnlyBeServedByOneAgent": "Email and ticket support requests can only be handled by one human agent at a time", + "VisitorAlreadyBanned": "Visitor already banned", + "business_owner": "Business owners", + "developer": "Developers", + "conversation_designer": "Conversation Designers", + "no_code_builder": "No-Code Builders", + "business_stakeholder": "Business Stakeholders", + "ImportTemplate": "Import template", + "Categories": "Categories", + "TemplateFeatures": "Template features", + "ImportChatbot": "Import AI agent", + "ImportAutomation": "Import automation", + "StartFromScratch": "Start from scratch", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "AutomateConversationsFromPrototyping": "Automate conversations from prototyping to all your channels in minutes", + "Or": "or", + "CreateYourChatbot": "Create your chatbot", + "YouHaveCreatedYourFirstChatbot": "You have created your first chatbot", + "LetsGo": "Let's go", + "ChooseNameForYourChatbot": "Choose a name for your chatbot", + "MyAssistantName": "My assistant name", + "OnboardPage": { + "ChooseYourChatbotFromOurTemplates": "Choose your chatbot from our templates, ready to be deployed on your channels", + "ChatbotTitle": "Set up a chatbot for your website - or your channel (Whatsapp, Facebook etc.)", + "DoYouWantChatbot": "Do you want a chatbot to help you to get to know your customers better and/or to automate your most repetitive queries?", + "YesChatboat": "Yes, I'd like to set up my first chatbot!", + "NoChatboat": "Not now, I think humans/live agents are enough to start", + "CustomizeWelcomeMessage": "Customize your welcome message", + "SetupChatbotTitle": "Set up your first chatbot", + "TitleWelcomeMessage": "What is the welcome message you'd like to set up for your website visitors?", + "LabelWelcomeMessage": "Welcome message", + "WelcomeMessage": "Hello 👋🏻 I'm your virtual assistant 🤖 How can I help?", + "DefaultFallback": "Can you please rephrase your question using keywords in the same message? Otherwise go back to the main menu. \n* Back to top tdAction:start", + "Question": "Question", + "Answer": "Answer", + "DescriptionStep1ChatbotConfiguration": "Enhance your chatbot to save precious time! Train the chatbot to provide instant answers to your customers' frequently asked questions.", + "QuestionStep1ChatbotConfiguration": "💳 How to update my credit card?", + "AnswareStep1ChatbotConfiguration": "You can update your billing info in the Subscription section of your account", + "QuestionStep2ChatbotConfiguration": " ✉️ How to change my email?", + "AnswareStep2ChatbotConfiguration": "Select Change my email button from your Account Settings - you'll be asked to provide your password and new email address. Then, verify your email to confirm your request", + "QuestionStep3ChatbotConfiguration": "📦 Returning", + "AnswareStep3ChatbotConfiguration": "We accept returns of unopened products up to 30 days following the purchase date", + "QuestionStep4ChatbotConfiguration": "🧑 Talk to agent", + "AnswareStep4ChatbotConfiguration": "We are connecting you with an operator 🧑🏼‍🦰⏱", + "ErrorCharsLimit": "Invalid length. Could you please reduce the amount of characters?", + "Configure": "Configure", + "Next": "Next", + "ConfigureLater": "Configure later", + "Pass": "Step", + "ContactAnOperator": "Would you like to include a button that allows your users to get in touch with a human agent upon request?", + "NoDontWantAnAgent": "No, thanks. I prefer only having the chatbot to do all the work for me", + "YesAddButtonAgent": "Yes, I'd like a button that can connect customers to an agent", + "WhereWouldYouLikeToStart": "Where would you like to start?", + "WeWantToMakeYourExperienceJustRight": "We want to make your experience just right", + "ChooseATemplateFor": "Choose a template for {{selected_role}}. Find all templates in our Community later.", + "GetAIToRespondUsingYourKB": "Get AI to respond using your Knowledge Base", + "CreateYourAdvancedAIChatbot": "Create your advanced AI agent and connect it to your contents to ensure your users receive timely and precise answers to their questions.", + "EffortlesslyCreateChatbot": "Effortlessly create an AI agent that automatically answers questions based on your contents (URLs, PDFs, etc.)", + "StartFromOurChatbotTemplates": "Start from our AI agent templates", + "SelectFromOurDiverseRangeOfChatbotTemplates": "Choose from our diverse range of AI agent templates, ready for immediate deployment across your preferred channels.", + "SelectAPreBuiltChatbotAutomationTemplate": "Select a pre-built AI agent template" + }, + "AreYouHavingProblems": "Are you having problems?", + "IntegrationOnMorePlatforms": "Tiledesk integrates with many platforms, learn more.", + "ShowAllPlatforms": "Show all platforms.", + "SeeDetailsHere": "See details here.", + "AlternativeMethod": "Alternative method", + "FromHere": "from here", + "WidgetInstallations": { + "Title": "Show live chat to your visitors", + "Subtitle": "Allow your visitors to contact you via live chat, by adding our widget to your website.", + "GenericStep1": "Copy the following JavaScript code", + "WordpressStep1": "Log in to the Wordpress control panel.", + "WordpressStep2": "Go to “Appearance > Theme Editor“.", + "WordpressStep3": "Under “Theme files” (far right), find the theme footer (footer.php) and select it.", + "WordpressStep4": "Copy and paste the following script before the tag", + "WordpressStep5": "and click on “Update file” to save the changes.", + "WordpressStepA1": "Log in to your WordPress account and go to Dashboard", + "WordpressStepA2": "Go to the “Plugins” section and select “Add New”.", + "WordpressStepA3": "Type “Tiledesk” in the search bar and hit the “Install Now” button. Once installed, be sure to press the “Activate” button before proceeding.", + "WordpressStepA4": "Click on “Tiledesk Chat” in the left menu of WordPress.", + "WordpressStepA5": "Enter your email and password and press the “Login” button to access “Tiledesk”.", + "WordpressStepA6": "Select the project you want to integrate into your website and press the “Select” button.", + "WordpressStepA7": "Finished!", + "ShopifyStep2": "Log in to the Shopify panel.", + "ShopifyStep3": "Go to “Online Store > Themes > Actions“, in the current theme, from the drop-down menu select “Actions > Change code“.", + "ShopifyStep4": "In the Layout folder, select the theme.liquid file and paste the JavaScript code you copied in step one, just before the tag", + "PrestashopStep2": "Log in to the Prestashop control panel.", + "PrestashopStep3": "Disable the HTML purifier form.", + "PrestashopStep4": "Select “Add new module“.", + "PrestashopStep5": "Download the HTMLbox module", + "PrestashopStep6": "Go to “Modules > Modules Management”, click on “Upload a module”, then click on ”select a file” and select the HTMLbox module downloaded in the previous point.", + "PrestashopStep7": "At the end of the installation of the module, click on “configure“, in the text area select “Tools > Source code“ and paste the JavaScript code copied in point one.", + "JoomlaStep2": "Log in to the Joomla control panel.", + "JoomlaStep3": "Go to “System > Templates > Site Templates“ and click on the default theme template.", + "JoomlaStep4": "Open the index.php file from the menu on the left side and paste in the editor the JavaScript code you copied in step one, before the closing tag", + "MagentoStep2": "Go to your Magento admin page, then Content > Design > Configuration", + "MagentoStep3": "Expand the HTML Head section and paste the JavaScript code copied in point one into the Scripts and Style Sheets field, and then press the “Save configuration” button", + "MagentoStep4": "Go to System > Cache management, select ALL checkboxes, and press the Refresh/Submit button", + "MagentoStep5": "Once you save the settings open your website. Your Widget should appear in the bottom right corner.", + "Wix2": "Go to your Wix website's dashboard, then Settings > Advanced > \"Custom Code\" tab.", + "Wix3": "Click on the \"+ Add Custom Code\" button and, in the text box provided, paste the JavaScript code copied in point one", + "Wix4": "Give your code snippet a recognizable name. This will make it easier to identify later.", + "Wix5": "Choose where you want the code to be applied:", + "Wix5A": "\"All pages\": This adds the widget to all of your site's pages, including future pages.", + "Wix5B": "\"Choose specific pages\": Use the drop-down menu to select the specific pages where you want to display the widget.", + "Wix6": "Select where you want to place the code within your page's HTML structure. Options include:", + "Wix7": "Finally, click the \"Apply\" button to save your changes and activate widget on your Wix website.", + "Bc1": "Log in to your BigCommerce account. From the left navigation, click \"Storefront\".", + "Bc2": "Click \"Script Manager\", and click \"Create a Script\".", + "Bc3": "Name your script, give it a Description (optional), select \"Footer\" for the placement and \"Functional\" in \"Script category\".", + "Bc4": "Check \"Script\" in the section \"Script type\", and then paste the JavaScript code you copied in step one into the \"Script contents\" box. Click \"Save\"." + }, + "NoteThatTheWidgetLabelsOnAwebsite": "Note that the widget phrases on a website (and on the live test page) will be displayed in the browser language if the same is present among the languages of the Multilinguage page, otherwise they will be displayed in the language that has been set as the default language.", + "Message": "Message", + "ConversationBeingProcessed": "Conversation being processed", + "TicketBeingProcessed": "Ticket being processed", + "WaitingForReplyFromTheRequester": "Waiting for a reply from the requester", + "TheConversationWasResolved": "The conversation was resolved", + "TheTicketWasResolved": "The ticket has been resolved", + "Browser": "Browser", + "SourceWebPage": "Source web page", + "NoCustomerReviewMessage": "No customer review message", + "FieldRequired": "Field required", + "Followers": "Followers", + "Follow": "Follow", + "Unfollow": "Unfollow", + "ClickToDisplayActions": "Click to display actions", + "ClosesTheCurrentConversation": "Closes the current conversation", + "ClosesTheCurrentTicket": "Closes the current ticket", + "ReopenTheCurrentConversation": "Reopens the current conversation", + "ReopenTheCurrentTicket": "Reopens the current ticket", + "SingleConversation": "Single conversation", + "SingleConversationDescription": "{{BRAND_NAME}} Widget can handle only one conversation at a time by enable the Single Conversation feature. This option disables the possibility of viewing the home with the list of open conversations and those already archived. This change makes conversations more of a continuous thread, preventing customers from reaching out to your team multiple times, which saves your team time and effort.", + "PrimaryColorGradient": "Primary color's gradient", + "EnableDisableprimaryColorGradient": "Enable/Disable the gradient of the primary color of the widget", + "ThereWasSomeTroubleConnectingToNetwork": "Our apologies. There was some trouble connecting to network", + "InTheExampleCsFileTheAnswerAndQuestionAreRequired": "In the example.csv file only the Answer and Question fields are required", + "InTheCSVFileToBeUploadedTheColumnsAreSeparatedBy": "In the CSV file to be uploaded, the columns are separated by", + "ExportAndImport": "Export and Import", + "ExportAsJSON": "Export as JSON", + "ImportFromJSON": "Import from JSON", + "ImportFromCSV": "Import from CSV", + "ConvertToOffline": "Convert to offline", + "SmartReassignmentForThisConversationWillBeDisabled": "By selecting the Convert to offline option the smart reassignment for this conversation will be disabled and will be treated as a ticket allowing you to take your time to reply", + "ConvertToOnline": "Convert to online", + "SmartReassignmentForThisConversationWillBeEnabled": "By selecting the Convert to online option the SMART REASSIGNMENT for this conversation will be enabled", + "TagAlreadyAssigned": "Tag already assigned", + "ThisTagHasBeenAlreadyAssignedPleaseEnterUniqueTag": "This tag has been already assigned. Please enter a unique tag", + "GetStarted": "Get started", + "EditProjectName": "Edit project name", + "Duplicate": "Duplicate", + "ContactUsByEmailToUpdateYourPlan": "Contact us by e-mail to update your plan", + "ChatbotAttributes": "Chatbot attributes", + "UpgradeYourPlanToAddMoreTeammates": "Upgrade your plan to add more teammates", + "CRMImprovesCustomerRelationship": "CRM or Customer Relationship Management improves customer relationship management by creating a 360-degree view of the customer", + "CRMRecordsCustomerContactInformation": "The CRM records customer contact information, such as email address, phone number and much more so that you can better understand the evolution of your company's network of interactions.", + "AvailableFromThePlan": "Available from the {{plan_name}} plan", + "AvailableFromThePlans": "Available from {{plan_name_1 }} and {{plan_name_2 }} plans", + "AvailableWithThePlan": "Available with the {{plan_name}} plan", + "FeatureAvailableOnlyWithPaidPlans": "Feature available only with paid plans", + "MonitorGivesYouWhatYouNeedForSmartCollaboration": "Stay informed on what's happening in your team all the time. Monitor (Team Inbox) gives you what you need for smart collaboration, all in one place", + "CreateAnExceptionalCustomerExperienceWhithEmailTicketing": "Create an exceptional customer experience where you can have conversations with your customers across multiple channels", + "HavingCannedResponsesCanPutYouGreatAdvantage": "Efficiency is everything when it comes to customer satisfaction. Having a collection of readily available, “canned responses” can put you at a great advantage when attending to a customer inquiry in a live chat session or just addressing frequently asked questions.", + "NumberOfTeammatesExceedsThePlan": "The number of teammates allowed is {{free_plan_allowed_seats_num}}. Update the plan or manually remove teammates that exceed the limit (the system will do it automatically in a month)", + "NumberOfTeammatesExceedsThePlan_2": "The number of teammates allowed for the {{plan_name}} plan is {{allowed_seats_num}}. Update the plan or manually remove excess teammates (the system will do it automatically in a month)", + "NumberOfChatbotExceedsThePlan": "The number of chatbots allowed for the {{plan_name}} is {{allowed_cb_num}}. Upgrade plan or manually remove excess chatbot (the system will do this automatically within a month)", + "NumberOfKBExceedsThePlan": "The number of Knowledge Bases allowed for the {{plan_name}} is {{allowed_ns_num}}", + "NumberOfChatbotCreated": "created of {{allowed_cb_num}} available for {{plan_name}}", + "OnlyWithPlan": "Only {{plan_name}} plan", + "FeatureAvailableWithThe": "Feature available with the {{plan_name}} plan", + "FeatureAvailableFromThe": "Feature available from the {{plan_name}} plan", + "CreateNewContactProperty": "Create a New Contact Property", + "PropertyLabel": "Property Label", + "InternalPropertyName": "Internal Property Name", + "PropertyNameIsInvalid": "Property name is invalid", + "AddContactProperty": "Add a contact property...", + "AddNewContactProperty": "Add a new contact property", + "CreateNew": "Create New", + "NoTAGFoundTypeToCreateATAG": "No TAG found. Type to create a TAG", + "ViewedPages": "Viewed Pages", + "IPAddress": "IP Address", + "NoTAGAssignedToThisContactYet": "No TAG assigned to this contact yet", + "NoTAGAssignedYet": "No TAG assigned yet", + "WidgetVisibility": "Widget Visibility", + "DisplayWidget": "Display Widget", + "OnPageChange": "On page change", + "OnPageLoad": "On page load", + "Always opened": "Always opened", + "Always Closed": "Always Closed", + "As last status": "As last status", + "SendByEmail": "Send by email", + "ViewAsHTML": "View as HTML", + "DownloadAsPDF": "Download as PDF", + "DownloadAsCSV": "Download as CSV", + "StartBySelecting": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "StartBySelecting_en": "Get started by selecting a free ready-to-use from the {{template_category}} templates or create your chatbot from scratch with our brand new no-code Chatbot Design Studio", + "NextStep": "Next step", + "WAWizardQuickTip1": "When you publish it, hook it to the {{select_dep}}, i.e. to the same department selected when configuring the Tildesk connection with WhatsApp Business.", + "WAWizardQuickTip2": "Make sure the created bot is activated in the {{select_dep}}", + "AddIntentPage": { + "AddForm": "Add form", + "SelectTemplateForm": "Select a type of form among those suggested, or create a new one", + "InfoTemplateForm": "The model of selected form {{selectedFormName}} contains the following fields: {{description_key}}", + "CreateForm": "Create form", + "NameForm": "Form name", + "LabelCancel": "Command to cancel form", + "LabelReplay": "Response to form cancelled", + "AddField": "Add field", + "FieldName": "Field name", + "ParameterName": "Parameter name", + "Other": "Other", + "FieldTypeText": "Field type", + "AddCustomRegex": "Add a custom regex", + "Label": "Label", + "ErrorMessage": "Error message", + "CancelReply": "Form deleted", + "DeleteField": "Delete field", + "ConfirmDeleteField": "Are you sure you want to delete the field?", + "DeleteForm": "Delete form", + "ConfirmDeleteForm": "Are you sure you want to delete the form?", + "MarkbotLabel": "You can use Markbot to format your labels.", + "InfoMessages": { + "field_name": "Give a name to the Form field (ex: name _ User). The name can contain only letters numbers and _", + "field_type": "Select the type of given that will be inserted in this field (ex: Text).", + "field_regex": "Insert the personalized regex for control over the inserted data", + "field_label": "Write a clear label that helps users to enter the correct data (ex: what's your name?)", + "field_error": "Write an error message if the data entered by the user is not correct" + } + }, + "CHAT_IONIC": { + "LABEL_TU": "you: ", + "LABEL_MSG_PUSH_START_CHAT": "No conversation yet", + "LABEL_MSG_START_CHAT": "Start chatting", + "LABEL_AVAILABLE": "available", + "LABEL_NOT_AVAILABLE": "not available", + "LABEL_INACTIVE": "inactive", + "LABEL_ONLINE": "online", + "LABEL_OFFLINE": "offline", + "LABEL_NO_MSG_HERE": "Still no message here...", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "LABEL_SEND": "Send", + "LABEL_CHAT": "Chat", + "ID_CONVERSATION": "Id conversation", + "LABEL_CREATED_THE": "group created on", + "LABEL_INFO_ATTRIBUTE": "Attributes", + "LABEL_INFO_ADVANCED": "Advanced", + "LABEL_CLIENT": "Client ", + "LABEL_SOURCEPAGE": "Source ", + "LABEL_DEPARTMENT_ID": "Department id ", + "LABEL_DEPARTMENT_NAME": "Department ", + "requester_id": "Requester ID", + "projectId": "Project ID ", + "LABEL_NAME": "User Name ", + "LABEL_EMAIL": "Email ", + "LABEL_MEMBERS": "Participants", + "LABEL_INFO_MESSAGE": "Info message", + "LABEL_READ_BY": "Read by", + "LABEL_STATUS_MESSAGE": "state", + "LABEL_SENT_THE": "sent on", + "LABEL_SENT_BY": "from", + "LABEL_GUEST": "Guest", + "LABEL_CREATE_TICKET": "Create a ticket", + "LABEL_SEND_BY_EMAIL": "Send by email", + "LABEL_VIDEO_CHAT": "Video call", + "LABEL_LEAVE_GROUP": "Leave the group", + "LABEL_CLOSE_GROUP": "Close", + "LABEL_OPEN_INFO_CONVERSATION": "Open conversation details", + "ALERT_TITLE": "Attention!", + "CLOSE_ALERT_CONFIRM_LABEL": "OK", + "CLOSE_ALERT_CANCEL_LABEL": "CANCEL", + "LEAVE_ALERT_MSG": "Leave the group?", + "CLOSE_ALERT_MSG": "Close the conversation?", + "VIDEOCHAT_ALERT_MSG": "Service unavailable", + "CLOSING_CONVERSATION_SPINNER_MSG": "Please wait.
We are closing the conversation", + "CONVERSATION_CLOSED_ALERT_MSG": "The conversation was successfully closed.", + "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Unable to close the conversation", + "LEAVING_GROUP_SPINNER_MSG": "Please wait.
You are leaving the group", + "CONVERSATION_LEFT_ALERT_MSG": "The group was successfully left.", + "CANNOT_LEAVE_GROUP_ALERT_MSG": "The group could not be left", + "GREETING": "Hi, {{ value }}", + "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "There is no conversation in the archive", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_VERB": "joined", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "the chat", + "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "INFO_SUPPORT_LIVE_PAGE": "Moved to", + "LABEL_PROFILE": "Profile", + "LABEL_CLOSE": "Closed", + "LABEL_DISCONNECT": "Disconnect", + "LABEL_NEW_CHAT": "New chat", + "LABEL_FORGOT_PASSWORD": "Did you forget your password?", + "LABEL_SIGNIN": "Sign in", + "LABEL_SIGNIN_TO": "Signin to", + "LABEL_SIGNIN_ERROR": "Sign in error", + "LABEL_PASSWORD": "Password", + "LABEL_ERROR_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_PASSWORD": "The password must be at least 6 characters.", + "LABEL_LOGIN": "Login", + "LABEL_LOGOUT": "Logout", + "LABEL_WELCOME_TO": "Welcome to", + "LABEL_SIGNUP": "Sign up", + "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Already have an account?", + "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Don't have an account yet?", + "LABEL_FORGOT_YOUR_PASSWORD": "Forgot your password?", + "LABEL_CLICK_HERE": "Click here", + "LABEL_REGISTRATION": "Registration", + "LABEL_PLACEHOLDER_EMAIL": "Your email", + "LABEL_PLACEHOLDER_PASSWORD": "Your password", + "LABEL_PLACEHOLDER_NAME": "Your name", + "LABEL_PLACEHOLDER_LAST_NAME": "Your last name", + "LABEL_LAST_NAME": "Last name", + "LABEL_FIELD_NOT_EMPTY": "The field can not be empty.", + "LABEL_NEW_PASSWORD": "Generate a new password", + "LABEL_CLOSED": "Closed", + "LABEL_INFO": "Informations", + "ALERT_NOTIFICATION": "Warning: sending notifications is disabled, changes the browser settings to allow sending notifications.", + "ALERT_NO_CONNECTION": "Our apologies. There was some trouble connecting to network", + "LABEL_EXTERNAL_ID": "External Id", + "LABEL_IAT": "Iat", + "LABEL_REQUEST_DETAIL": "Request detail", + "LABEL_ENTER_MSG": "Enter a message or press / for canned responses", + "LABEL_ENTER_MSG_SHORT": "Enter a message", + "LABEL_ENTER_MSG_SHORTER": "Enter...", + "LABEL_MSG_LOGIN_TILEDESK": "Go to login to start chatting", + "LABEL_ARCHIVED": "Archived", + "LABEL_INFO_CONVERSATION": "Info conversation", + "LABEL_INFO_USER": "Info user", + "LABEL_IS_WRITING": "typing", + "LABEL_VERSION": "version", + "LABEL_CONTACTS": "Contacts", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.", + "LABEL_FIRST_MSG_NO_AGENTS": "🤔 All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will answer you as soon as possible.", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_WRITING": "is writing...", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "WELLCOME": "Welcome", + "OPTIONS": "options", + "SOUND_OFF": "sound off", + "SOUND_ON": "sound on", + "LOGOUT": "logout", + "CLOSE": "close", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "DIRECT_CHAT": "Direct chat", + "GROUP_CHAT": "Group chat", + "PleaseSelectChatToStartMessaging": "Please select a chat to start messaging", + "FromThisAreNew": "------------------", + "Preview": "Preview", + "AddACaption": "Add a caption", + "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oops! An error occurred while unsubscribing from notifications", + "SIGNIN_ERROR_USER_NOT_FOUND": "Authentication failed. User not found.", + "SIGNIN_ERROR_USER_WRONG_PSW": "Authentication failed. Wrong password.", + "Email is required": "Email is required.", + "Email must be a valid email": "Email must be a valid email.", + "Password is required": "Password is required.", + "Password must be at least 6 characters long": "Password must be at least 6 characters long.", + "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file", + "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it", + "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted", + "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported", + "SENT_AN_IMAGE": "sent an image", + "SENT_AN_ATTACHMENT": "sent an attachment", + "NO_INFORMATION_AVAILABLE": "No information available", + "CONTACT_ID": "Contact ID", + "USER_ID": "User ID", + "CLOSE_TOAST": "Close", + "WAITING_FOR_NETWORK": "Waiting for network", + "YouAreAboutToJoinThisChat": "If you join this conversation, it will appear in the conversation list. You will then have to select it, after closing the unassigned conversations sidebar, to start chatting with the user", + "Cancel": "Cancel", + "AreYouSure": "Are you sure?", + "UnassignedConversations": "Unassigned Conversations", + "NewConversations": "New conversations", + "UPLOAD": "Upload", + "CANNED_RESPONSES": "Canned responses", + "NO_CANNED_RESPONSES": "No canned responses", + "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available", + "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button", + "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /", + "VIEW_ALL_CONVERSATIONS": "View all conversations", + "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one", + "CONVERSATION_IN_QUEUE": "conversation in queue, pick it", + "NO_CONVERSATION_IN_QUEUE": "no conversation in queue", + "PIN_A_PROJECT": "Pin a Project", + "PINNED_PROJECT": "Pinned project", + "CHANGE_PINNED_PROJECT": "Change pinned project", + "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable", + "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available", + "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable", + "ALL_CONVS_SERVED": "Were all conversations served? Good job!", + "PaydPlanName": "{{projectprofile}} Plan", + "PaydPlanNamePro": "Pro Plan", + "PaydPlanNameEnterprise": "Enterprise plan", + "ProPlanTrial": "Pro Plan (trial)", + "FreePlan": "Free Plan", + "SubscriptionPaymentProblem": "Subscription payment problem", + "ThePlanHasExpired": "The plan has expired", + "owner": "Owner", + "admin": "Administrator", + "agent": "Agent", + "Conversations": "Conversations", + "Apps": "Apps", + "Analytics": "Analytics", + "Activities": "Activities", + "History": "History", + "Settings": "Settings", + "ViewOption": "View options", + "Resolve": "Resolve", + "Archive": "Archive", + "JOIN_CONVERSATION": "Join conversation", + "COPY": "Copy", + "COPY_MESSAGE_TOAST": " Copied to clipboard! Paste it wherever you like.", + "ActionNotAllowed": "Action not allowed", + "YouAreNoLongerAmongTheTeammatesManagingThisConversation": "You are no longer among the teammates managing this conversation", + "TicketSuccessfullyCreated": "Ticket successfully created", + "Continue": "Continue", + "ViewArchivedConversations": "Archived conversations", + "ViewContactsList": "Contacts list", + "ViewedPage": "Viewed Page", + "AddAsCannedResponse": "Add as canned response", + "AddNewCannedResponse": "Add a new canned response", + "TitleIsRequired": "Title is required", + "MessageIsRequired": "Message is required", + "Already_present_in_the_dashboard_json": "........", + "CreateTicket": "Create ticket", + "Requester": "Requester", + "ViewRequesterDetails": "View requester details", + "Priority": "Priority", + "urgent": "Urgent", + "high": "High", + "medium": "Medium", + "low": "Low", + "SelectRequester": "Select requester", + "AddRequester": "Add requester", + "Subject": "Subject", + "SelectAssignee": "Select assignee", + "Message": "Message", + "CreateNewRequester": "Create new requester", + "Name": "Name", + "NameIsRequired": "Name is required", + "EnterValidEmail": "Enter a valid email address", + "Title": "Title", + "Add": "Add", + "AddCustomization": "Add personalisation", + "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message", + "recipient_name_desc": "The first name of the person the agent replying to will be added to message.", + "agent_name_desc": "The name of the agent who is replying will be added to the message.", + "First_name_of_recipient": "First name of recipient", + "First_name_of_agent": "First name of agent", + "EnterCannedResponseTitle": "Enter canned response title", + "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors", + "EditProfile": "Edit profile", + "NAVBAR": { + "SIMULATE_VISITOR": "Simulate visitor", + "PROJECT_SETTINGS": "Project settings", + "VIEW_ALL_PROJECTS": "View all projects", + "ADD_PROJECT": "Add project", + "RECENT_PROJECTS": "Recent projects", + "OTHER_PROJECTS": "Other projects" + }, + "JSON_RESPONSE": "JSON Response", + "LIVE": "Live", + "WHATSAPP": { + "LABEL_TEMPLATES": "Templates", + "LABEL_TOOLTIP": "Reply using an approved Whatsapp template", + "SELECT_MESSAGE_TEMPLATE": "Select a message template", + "ERROR_WHATSAPP_NOT_INSTALLED": "Install Whatsapp from the App Store to use templates", + "ERROR_WHATSAPP_GENERIC_ERROR": "A problem occurred while getting templates from whatsapp.\nCheck your configuration or contact your administrator." + }, + "EMAIL": { + "LABEL_TOOLTIP": "Reply with an email", + "EMAIL_OFFLINE_TIP": "Warning: user is offline! The message will be sent by email", + "EMAIL_PLACEHOLDER": "Draft available here - click to edit", + "EMAIL_NOT_FOUND_PLACEHOLDER": "This user has not provided an email address. Update the visitor's address to send an email", + "SUBJECT": "Subject", + "MESSAGE": "Message", + "MESSAGE_PLACEHOLDER": "Type your message...", + "SEND_EMAIL_SUCCESS": "Email successfully sent ✌🏻", + "SEND_EMAIL_ERROR": "⚠️ ATTENTION ⚠️ Error occurred while sending email. Please retry again", + "SUBJECT_OFFLINE_MESSAGE": "Tiledesk Offline message 💬", + "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE": "Message also sent by email 📩" + } + }, + "WIDGET": { + "LABEL_TU": "", + "LABEL_PLACEHOLDER": "type your message..", + "LABEL_START_NW_CONV": "New conversation", + "LABEL_WHATSAPP": "Message us", + "LABEL_SELECT_TOPIC": "Select a topic", + "LABEL_COMPLETE_FORM": "Complete the form to start a conversation with the next available agent.", + "LABEL_FIELD_NAME": "Name", + "LABEL_ERROR_FIELD_NAME": "Required field (minimum 5 characters).", + "LABEL_FIELD_EMAIL": "Email", + "LABEL_ERROR_FIELD_EMAIL": "Enter a valid email address.", + "LABEL_ERROR_FIELD_REQUIRED": "Required field", + "LABEL_WRITING": "is writing...", + "LABEL_SEND_NEW_MESSAGE": "Send a new message", + "AGENT_NOT_AVAILABLE": " Offline", + "AGENT_AVAILABLE": " Online", + "GUEST_LABEL": "Guest", + "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment", + "LABEL_LOADING": "Loading...", + "CALLOUT_TITLE_PLACEHOLDER": "Need Help?", + "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!", + "CUSTOMER_SATISFACTION": "Customer satisfaction", + "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service", + "DOWNLOAD_TRANSCRIPT": "Download transcript", + "BACK": "Back", + "CONTINUE": "Continue", + "YOUR_RATING": "your rating", + "WRITE_YOUR_OPINION": "Write your opinion ... (optional)", + "SUBMIT": "Submit", + "THANK_YOU_FOR_YOUR_EVALUATION": "Thank you for your evaluation", + "YOUR_RATING_HAS_BEEN_RECEIVED": "your rating has been received", + "ALERT_LEAVE_CHAT": "Do you want to leave the chat?", + "YES": "Yes", + "NO": "No", + "BUTTON_CLOSE_TO_ICON": "Minimize chat", + "BUTTON_EDIT_PROFILE": "Update profile", + "RATE_CHAT": "Rate chat", + "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋", + "WELLCOME_MSG": "How can we help?", + "OPTIONS": "options", + "SOUND_OFF": "Sound off", + "SOUND_ON": "Sound on", + "LOGOUT": "Logout", + "CLOSE": "Close", + "RESTART": "Restart", + "PREV_CONVERSATIONS": "Your conversations", + "YOU": "You", + "SHOW_ALL_CONV": "show all", + "START_A_CONVERSATION": "Start a conversation", + "NO_CONVERSATION": "No conversation", + "SEE_PREVIOUS": "see previous", + "WAITING_TIME_FOUND": "The team typically replies in $reply_time", + "WAITING_TIME_NOT_FOUND": "The team will reply as soon as possible", + "CLOSED": "CLOSED", + "CLOSE_CHAT": "Close chat", + "MINIMIZE": "Minimize", + "MAXIMIZE": "Maximize", + "INFO_SUPPORT_USER_ADDED_SUBJECT": "you", + "INFO_SUPPORT_USER_ADDED_YOU_VERB": "have been added to ", + "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined", + "INFO_SUPPORT_USER_ADDED_VERB": "the chat", + "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened", + "INFO_SUPPORT_CHAT_CLOSED": "Chat closed", + "INFO_SUPPORT_LEAD_UPDATED": "Lead updated", + "INFO_SUPPORT_MEMBER_LEFT_GROUP": "removed from group", + "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "has left the conversation", + "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you", + "LABEL_PRECHAT_USER_FULLNAME": "Full name", + "LABEL_PRECHAT_USER_EMAIL": "Email", + "LABEL_PRECHAT_USER_EMAIL_ERROR": "Invalid email address", + "LABEL_PRECHAT_USER_PHONE": "Phone", + "LABEL_PRECHAT_USER_PHONE_ERROR": "Phone is required", + "LABEL_PRECHAT_FIRST_MESSAGE": "Your message for the support team", + "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Before proceeding in the conversation please agree to our Terms and Privacy Policy", + "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "I agree", + "PRECHAT_REQUIRED_ERROR": "This field is required", + "LABEL_TODAY": "today", + "LABEL_TOMORROW": "yesterday", + "LABEL_LAST_ACCESS": "last access", + "LABEL_TO": "at", + "ARRAY_DAYS": [ + "Monday", + "Tuesday", + "Wednesday", + "Thursday", + "Friday", + "Saturday", + "Sunday" + ], + "SENT_AN_ATTACHMENT": "sent an attachment", + "SENT_AN_IMAGE": "sent an image", + "LABEL_PREVIEW": "Preview", + "SWITCH_TO": "Or switch to:" + } +}