Problem :

Members often post questions that may have been asked before, leading to redundant discussions and sometimes, a waste of time for helpers.

Solution :

Automatically suggests similar questions when a user creates a new Help-Thread. By analyzing the title and content of the new question and comparing it to existing threads (including opened ones). In other words, I see to provide questionner(s) with links to relevant discussions that may address their expectations:

Currently, when a new Help-Thread is up, there is an automatic msg sent by TJBot:

🤖 @Java - Helper please have a look, thanks.

At that time, the bot can perform the search and tells that there some similar _Help-Thread_s that may help and provide links to them like this:

🤖 Oh! It looks like there are existing help threads covering a similar topic, check them out :

• "Im beginner with Foo"
• "What is Foo ?"
• "Im stuck with Foo in my app!"