pingeveryone times out

[RichardWarburton]

Expected: everyone's name appeared in a list pinging them.

Actual:

20:38 < mulletron> !pingeveryone
20:39 < BadgerBOT> mulletron: Timeout expired while trying to service request.

[RichardWarburton]

I have no idea what the bug labels mean. I don't know if that's my fault or documentation, but if it is me, can you point me at what the labels mean.