[YF 7.0.3] Ticket creation from email does not add contact to the ticket

[adriangalbincea]

Hi, when a ticket is created via email from an existing contact, only the Account is assigned to the ticket details. The Contact field is still blank. The contact is present in the Contact tab of the ticket.
Is this a bug or a normal behaviour?

[adriangalbincea]

I did a test today and I added one line in the /home/yfprod/html/app/Mail/ScannerAction/CreatedHelpDesk.php
$recordModel->set('contact_id', $contactId);

This solved the problem for the moment. I am not sure if this is a missing feature or a bug but maybe you can implement this, make it better or fix the bug