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Troubleshooting Guide

Overview

This document provides troubleshooting guidance for common issues encountered with Intune remediation scripts.

Common Issues

Script Execution Failures

  • Permission denied errors
  • PowerShell execution policy restrictions
  • Missing dependencies
  • Network connectivity issues

Deployment Problems

  • Assignment configuration errors
  • Device targeting issues
  • Schedule conflicts
  • Policy inheritance problems

Performance Issues

  • Script timeout errors
  • Resource consumption problems
  • Concurrent execution conflicts
  • Memory limitations

Diagnostic Steps

  1. Check Intune admin center logs
  2. Review device event logs
  3. Verify script syntax and logic
  4. Test in isolated environment
  5. Validate permissions and policies

Resolution Strategies

  • Incremental troubleshooting approach
  • Log analysis and correlation
  • Environment comparison
  • Rollback procedures

Support Resources

  • Microsoft documentation
  • Community forums
  • Internal knowledge base