Public Page for Customers #267
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MakakWasTaken
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I see that the customer frontend was mentioned in #207. I think the approach above would result in a simple approach to achieving this. |
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Hey there. I was wondering if it was possible to create a page where users can view their open tickets and see a status. It would also be nice if they were able to create new questions using this portal.
Allowing users to view their open tickets could potentially be implemented by having an Automation Rule that invites users when they create a new conversation. They would then be invited with the role "Customer" that only has access to view their own conversations.
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