[Bug]: [LibraryItemController] Failed to download file "{FILE}" Error: Request aborted

[AthenaShikata]

What happened?

When the error occurs a popup appears in the browser saying "Progress is not being synced, restart playback." The chapter finishes, but won't continue. In the flappa mobile app, the chapter finishes, but won't continue. It may say it is unable to connect to the server, but usually not (I think it only says that after the issue resolves itself, but not 100%). The docker logs show this:

[2025-01-05 19:26:54.939] ERROR: [LibraryItemController] Failed to download file "{FILE}" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate.<anonymous> (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }

When I reload the page, I get stuck on the my.domain.com/login, but no login appears. When I try to log in on another device, the login gives an unknown error. Restarting the container or compose fixes the issue.

This issue persists for an arbitrary amount of time before fixing itself and doesn't happen for every chapter. Last night I had this happen for a couple chapters, but later that night I got through several chapters without issue. Today I've had it for every chapter so far. If I restart the container after the issue appears, the issue will reappear after a minute or two.

What did you expect to happen?

Continuous playback

Steps to reproduce the issue

1. It happens at random

Audiobookshelf version

v2.17.6 - v2.17.7

How are you running audiobookshelf?

Docker

What OS is your Audiobookshelf server hosted from?

Linux

If the issue is being seen in the UI, what browsers are you seeing the problem on?

None

Logs

[2025-01-05 18:56:58.344] INFO: [LibraryItemController] User "{USER}" requested download for item "{TITLE}" file at "{FILE}"
[2025-01-05 18:56:59.755] INFO: [LibraryItemController] Downloaded file "{FILE}"
[2025-01-05 19:26:54.929] INFO: [LibraryItemController] User "{USER}" requested download for item "{TITLE}" file at "{FILE}"
[2025-01-05 19:26:54.939] ERROR: [LibraryItemController] Failed to download file "{FILE}" Error: Request aborted
    at onaborted (/node_modules/express/lib/response.js:1052:15)
    at Immediate.<anonymous> (/node_modules/express/lib/response.js:1094:9)
    at process.processImmediate (node:internal/timers:483:21) {
  code: 'ECONNABORTED'
}

Additional Notes

No response

[advplyr]

When you say you reload the page and no login appears are you talking about the web client?

Where are you downloading the file from? The request being aborted could be the client and not the server

[AthenaShikata]

I am talking about the web client. It's happening on multiple devices and clients so that leads me to believe it is a server error. The file is stored in the /audiobooks/{TITLE}/ folder in the mounted docker volume on my home server. I've been able to listen consistently when I connect directly over the network through the web client, but the "Progress is not being synced, restart playback." popup still appears, although no errors in the docker logs.

When I was checking the logs I found this error too. Similar butt different to the previous. I know it's not from me listening over the network because I was listening to a different book over the network than what appeared in the logs.

[2025-01-07 12:52:43.923] INFO: [LibraryItemController] User "{USER}" requested download for item "{TITLE}" file at "{FILE}" [2025-01-07 12:52:43.952] INFO: [LibraryItemController] Downloaded file "{FILE}" [2025-01-07 12:52:44.149] INFO: [LibraryItemController] User "{USER}" requested download for item "{TITLE}" file at "{FILE}" [2025-01-07 12:52:44.266] ERROR: [LibraryItemController] Failed to download file "{FILE}" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at onfinish (/node_modules/express/lib/response.js:1088:50) at AsyncResource.runInAsyncScope (node:async_hooks:206:9) at listener (/node_modules/on-finished/index.js:170:15) at onFinish (/node_modules/on-finished/index.js:101:5) at callback (/node_modules/ee-first/index.js:55:10) at Socket.onevent (/node_modules/ee-first/index.js:93:5) at Socket.emit (node:events:530:35) at emitErrorNT (node:internal/streams/destroy:169:8) at emitErrorCloseNT (node:internal/streams/destroy:128:3) { code: 'ECONNABORTED' }

[advplyr]

Someone else mentioned they had this error on Discord and was also using Plappa. I think that error with file download specifically is something with how Plappa is downloading files.

If you can restart the server and only use the web client to listen that would be helpful to test. If you do that test make sure to be closed out of any mobile app client before restarting the server.

[AthenaShikata]

I've been having other issues with my server and accessing the internet. I think this was causing the error I listed above. Reinstalled the os and it's working fine again. Thanks for your help!

[AthenaShikata]

Never mind. Still seeing the error from my second comment in the logs and the "Progress not being synced, restart playback". However, it's not breaking the continuous playback when I listen through the proxied website like it was before. I think my other issues may have been causing this issue to be much worse than it normally is. The docker logs still just look like normal stuff until that one error pops up every chapter. Also in case this is relevant, the books I've been listening while this has been going on have each chapter in a different mp3 file. Sorry I closed this just to reopen it, but it hadn't happened in a long enough time that I thought it had resolved itself (which it kinda did, but not totally).

[advplyr]

Are you using Plappa?