[Bug]: File wasn't available on site

[thrillba]

Prerequisites

• I have searched existing issues and discussions to ensure this bug hasn't been reported before
• I have read the troubleshooting section in the README
• I have tested this issue with yt-dlp directly (not just through MeTube UI) as described in the README
• I have checked that this is not a yt-dlp issue (if it is, please report it to yt-dlp repository instead)

Bug Description

The file is downloaded, I have checked and the file shows where its to be placed. But it cannot download from the GUI.

yt-dlp Direct Test Results

not an issue with the download from yt-dlp

Environment & Configuration

installed on unraid

Additional Context

No response

[xerdream]

Could you provide the configuration information and error logs?

[thrillba]

[image: image.png] Not sure where to get any error logs.

…

On Thu, Nov 13, 2025 at 12:16 AM xerdream ***@***.***> wrote: *xerdream* left a comment (alexta69/metube#825) <#825 (comment)> Could you provide the configuration information and error logs? — Reply to this email directly, view it on GitHub <#825 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ACZ7GKDAOHOJUKBDDOAOHFL34QO33AVCNFSM6AAAAACLY35CFSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKMRVGY4DCOBZGQ> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[thrillba]

i have also tried saving it to a share directly on unraid as well with the same error.

…

On Thu, Nov 13, 2025 at 7:19 AM William Mann ***@***.***> wrote: [image: image.png] Not sure where to get any error logs. On Thu, Nov 13, 2025 at 12:16 AM xerdream ***@***.***> wrote: > *xerdream* left a comment (alexta69/metube#825) > <#825 (comment)> > > Could you provide the configuration information and error logs? > > — > Reply to this email directly, view it on GitHub > <#825 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/ACZ7GKDAOHOJUKBDDOAOHFL34QO33AVCNFSM6AAAAACLY35CFSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKMRVGY4DCOBZGQ> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >

[pinyinjj]

same issue