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Mobile-Expensify

android/app/build.gradle

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minSdkVersion rootProject.ext.minSdkVersion
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targetSdkVersion rootProject.ext.targetSdkVersion
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multiDexEnabled rootProject.ext.multiDexEnabled
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versionCode 1009028906
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versionName "9.2.89-6"
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versionCode 1009029200
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versionName "9.2.92-0"
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// Supported language variants must be declared here to avoid from being removed during the compilation.
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// This also helps us to not include unnecessary language variants in the APK.
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resConfigs "en", "es"
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assets/images/simple-illustrations/simple-illustration__car_pink.svg

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---
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title: How to Troubleshoot Expensify Card Issues
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description: Learn how to fix common problems with your Expensify Card, including declined transactions, card activation issues, and Smart Limit errors.
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keywords: [Expensify Card, card declined, Smart Limit, inactive card, activation issues, card won’t work, workspace admin, cardholder, Wallet, domain limit]
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---
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<div id="new-expensify" markdown="1">
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You can troubleshoot most Expensify Card issues in just a few steps. This guide walks you through the most common problems — like declined transactions, activation issues, or Smart Limit errors — and shows how to get your card working again.
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---
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# Who can troubleshoot Expensify Card issues
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- **Cardholders** can view their assigned card(s), check activation status, and see their available limit.
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- **Workspace Admins** can view and manage all cards on the workspace, adjust card limits, deactivate cards, and monitor the overall workspace limit.
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---
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# Where to find Expensify Card settings
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## Cardholders
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- **On web:** Go to **Account > Wallet > Expensify Card** using the navigation tabs on the left.
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- **On mobile:** Tap the navigation tabs at the bottom and go to **Wallet > Expensify Card**.
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## Workspace Admins
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- **On web:** Go to **Workspaces > [Workspace Name] > Expensify Card** using the navigation tabs on the left.
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- **On mobile:** Tap the **menu icon** in the top-left corner, then select **Workspaces > [Workspace Name] > Expensify Card**.
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---
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# What to check if your Expensify Card is not working
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## Expensify Card not activated
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To check if your card is active:
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- **On web:** Go to **Account > Wallet > Expensify Card** using the navigation tabs on the left.
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- **On mobile:** Go to **Wallet > Expensify Card** using the navigation tabs at the bottom.
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Then, click on your card. If it hasn’t been activated yet, you’ll see an **Activate physical card** prompt at the bottom of the screen. Follow the steps to complete activation.
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## Expensify Card spend limit reached
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Each Expensify Card has a spending limit set by your Workspace Admin. If your available limit is too low, your transactions may be declined.
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To check your card’s remaining limit:
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- **On web:** Go to **Account > Wallet > Expensify Card** using the navigation tabs on the left.
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- **On mobile:** Go to **Wallet > Expensify Card** using the navigation tabs at the bottom.
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Then, click on your card. Your **remaining limit** is displayed under the image of your Expensify Card.
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## Workspace limit has run out
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Every workspace has a shared spend limit that affects all cards. If the workspace runs out of available funds or the bank account becomes [locked](https://help.expensify.com/articles/new-expensify/wallet-and-payments/Unlock-a-Business-Bank-Account), all cards may stop working.
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Workspace Admins can check the available limit by going to **Workspaces > [Workspace Name] > Expensify Card**. From there, Workspace Admins can view the current balance, remaining limit, and any warnings related to settlement.
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---
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# FAQ
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## How do I refresh the limit on my Expensify Card?
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There are three types of limits that Workspace Admins can set:
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- **Smart Limit:** Spend up to a certain amount before approval is required. This refreshes when the expenses are submitted and approved.
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- **Monthly limit:** Spend up to a set amount per month. It refreshes automatically on the first of each month.
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- **Fixed amount:** Spend up to a set amount once. This does **not** refresh.
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You can view your limit type below your spending limit when viewing your card.
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## Can one issue affect all Expensify Cards in a workspace?
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Yes. If the workspace limit runs out or a bank account becomes locked due to a failed settlement, all cards in the workspace may be paused temporarily.
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## How does a Workspace Admin check for workspace-level problems affecting Expensify Cards?
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Workspace Admins can check the workspace limit at **Workspaces > [Workspace Name] > Expensify Card**, under **Remaining limit**.
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To check for bank account issues, navigate to **Workspaces > [Workspace Name] > Bank Account**, then click the **Fix** button next to any locked account.
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## How does a Workspace Admin refresh the workspace’s Expensify Card limit?
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The workspace limit refreshes automatically after the workspace's regular Expensify Card settlement. To refresh it earlier:
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1. Go to **Workspaces > [Workspace Name] > Expensify Card**
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2. Click **Settle Balance** to trigger an early settlement.
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3. Once the settlement clears, the workspace limit will be refreshed.
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</div>
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ios/NewExpensify/Info.plist

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</dict>
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ios/NotificationServiceExtension/Info.plist

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ios/Podfile.lock

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- React
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- react-native-netinfo (11.4.1):
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react-native-key-command: 7538df85ed26502b2a929c0584235459b26c7a91
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react-native-keyboard-controller: c4ca61f44d66c2f8987a7e67e9b78e80dc965c45
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react-native-launch-arguments: d4759f7591e2766e6c5ec746b7032429edaf7058
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react-native-netinfo: b88a57a1f93f4d63aeab839d51c746484641564b
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react-native-netinfo: cec9c4e86083cb5b6aba0e0711f563e2fbbff187
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react-native-pager-view: b93d2fcd4dc06c519b8ad0ceddaf183fb5fa32e7
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react-native-pdf: 6a09a9be0e7ee954ea671437483316f9a28f8572
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react-native-performance: a7a65d0b0f3055c5db33e1433e4345143ef6a100

ios/ShareViewController/Info.plist

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package-lock.json

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