What
A page that shows service performance over time, including key performance indicators and other useful metrics for understanding whether a service is useful for users.
Why
Since GOV.UK Performance Platform was decommissioned, there hasn’t been a common method for services to show their performance (except publishing data on data.gov.uk). A page pattern in the GOV.UK Design System could help more services across government be transparent and accountable to users.
There are many services across government publishing performance pages, making their KPIs open and available. There is an opportunity to collect and collate common patterns.
Anything else
This likely crosses over with #15 but has an explicit purpose of measuring and demonstrating success.
What
A page that shows service performance over time, including key performance indicators and other useful metrics for understanding whether a service is useful for users.
Why
Since GOV.UK Performance Platform was decommissioned, there hasn’t been a common method for services to show their performance (except publishing data on data.gov.uk). A page pattern in the GOV.UK Design System could help more services across government be transparent and accountable to users.
There are many services across government publishing performance pages, making their KPIs open and available. There is an opportunity to collect and collate common patterns.
Anything else
This likely crosses over with #15 but has an explicit purpose of measuring and demonstrating success.