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Copy file name to clipboardExpand all lines: source/moto_payments/index.html.md.erb
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### Live services - turn on MOTO payments
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How you turn on MOTO payments on a live account differs depending on whether you use Stripe or Worldpay as your PSP.
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You must make sure you comply with the latest version of PCI DSS before we turn on MOTO payments for your live service.
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Before emailing GOV.UK Pay to turn on MOTO payments, make sure that both the part of your organisation that processes service data and any suppliers or delivery partners:
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* comply with the latest version of PCI DSS
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* hold a valid Attestation of Compliance (AOC)
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If you take a live MOTO payments and your service does not comply with PCI DSS, you could be fined.
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Once you are sure your organisation complies with the latest version of PCI DSS, turning on MOTO payments depends on your whether your PSP is Stripe or Worldpay.
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#### Stripe - turn on MOTO payments on a live account
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1. Make sure you comply with the most recent version of the [Payment Card Industry Data Security Standards (PCI DSS)](https://www.pcisecuritystandards.org/document_library?category=pcidss&document=pci_dss).
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Email [govuk-pay-support@digital.cabinet-office.gov.uk](mailto:govuk-pay-support@digital.cabinet-office.gov.uk) to tell us:
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* your organisation and any suppliers or delivery partners comply with the latest version of PCI DSS
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* your organisation and any suppliers or delivery partners hold a valid AOC
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* you would like to take MOTO payments on your live service
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1. Email [govuk-pay-support@digital.cabinet-office.gov.uk](mailto:govuk-pay-support@digital.cabinet-office.gov.uk) to confirm you are PCI DSS compliant and would like to take MOTO payments on your account. We’ll email you to let you know we’ve turned on MOTO payments.
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We’ll email you to let you know when we’ve turned on MOTO payments.
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#### Worldpay - turn on MOTO payments on a live account
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1. Create a new MOTO service that is separate from your online payments service - to do this, sign in to the [GOV.UK Pay admin tool](https://selfservice.payments.service.gov.uk) and select **Add a new service**.
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1. You need to process MOTO payments on a separate MOTO merchant code to the one you use for online (non-MOTO) payments. If you do not already have a merchant code for MOTO payments, ask for one by contacting Government Banking. You’ll use this merchant code when you [connect your new service to your PSP](https://docs.payments.service.gov.uk/switching_to_live/#go-live).
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1. Make sure you comply with the [Payment Card Industry Data Security Standards (PCI DSS)](https://www.pcisecuritystandards.org/document_library?category=pcidss&document=pci_dss).
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1. Email [govuk-pay-support@digital.cabinet-office.gov.uk](mailto:govuk-pay-support@digital.cabinet-office.gov.uk) to confirm you and any suppliers or delivery partners comply with the latest version of PCI DSS. In the same email, let us know that would like to take MOTO payments on your account.
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1. Email [govuk-pay-support@digital.cabinet-office.gov.uk](mailto:govuk-pay-support@digital.cabinet-office.gov.uk) to confirm you are PCI DSS compliant and would like to take MOTO payments on your account. We’ll email you to let you know we’ve turned on MOTO payments.
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We’ll email you to let you know we’ve turned on MOTO payments.
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You can still [take online payments](https://docs.payments.service.gov.uk/making_payments/) through your non-MOTO service.
Anyone involved with the processing, transmission, or storage of cardholder data must comply with the [Payment Card Industry Data Security Standards](https://www.pcisecuritystandards.org/document_library?category=pcidss&document=pci_dss) (PCI DSS).
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GOV.UK Pay is certified as fully compliant as a Level 1 Service Provider with
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PCI DSS version 4.0.
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GOV.UK Pay is certified as fully compliant as a Level 1 Service Provider with the latest version of PCI DSS.
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All GOV.UK Pay partners and any services that take MOTO payments through GOV.UK Pay must comply with PCI DSS v4.0 by 31 March 2025.
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If your service takes MOTO payments, you should familiarise yourself with the [the changes from PCI DSS v3.2.1 to v4.0](https://docs-prv.pcisecuritystandards.org/PCI%20DSS/Standard/PCI-DSS-v3-2-1-to-v4-0-Summary-of-Changes-r2.pdf).
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All GOV.UK Pay partners and any services that take MOTO payments for a live GOV.UK Pay service must comply with the latest version of PCI DSS.
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You may be asked to provide certain information from GOV.UK Pay as part of your own PCI DSS compliance process. You can see our PCI DSS Attestation of Compliance by signing into [the GOV.UK Pay admin tool](https://selfservice.payments.service.gov.uk/my-services) and selecting Attestation of Compliance for PCI in the footer.
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If you take live MOTO payments and are not PCI DSS compliant, you could be fined.
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### Use your Merchant ID to report PCI DSS compliance
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A merchant ID is a unique number that identifies you to your payment processor
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