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add "maintenance/retention" section #8

@amilajack

Description

@amilajack

Topics:

  • quickly respond to issue tickets
  • issue templates
  • use bots to onboard and help maintain (ex. stalebot)
  • require reproducing bugs
  • mailing lists

Note

The PR for this should remove "To maintain communication with existing users, use a new" from the "spread the word" section

Feedback welcome!

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