docs: Cleaned up README links and outdated verbiage (newrelic#3484)

Author: bizob2828

README.md

@@ -5,7 +5,7 @@
 
 This package instruments your application for performance monitoring with [New Relic](https://newrelic.com).
 
-In order to take full advantage of this package, make sure you have a [New Relic account](https://newrelic.com) before starting. Available features, such as slow transaction traces, will vary [based on account level](https://newrelic.com/application-monitoring/features).
+In order to take full advantage of this package, make sure you have a [New Relic account](https://newrelic.com) before starting. 
 
 As with any instrumentation tool, please test before using in production.
 
@@ -15,7 +15,7 @@ To use New Relic's Node.js agent entails these three steps, which are described
 
 - Install [the `newrelic` package](https://www.npmjs.com/package/newrelic)
 - Create a base configuration file
-- Require the agent in your program
+- Load the agent in your program
 
 1. To install the agent for performance monitoring, use your favorite npm-based package manager and install the `newrelic` package into your application:
 
@@ -95,7 +95,7 @@ node -r newrelic your-program.js
 
 If your application is written with `import` and `export` statements in javascript, you are using [ES Modules](https://nodejs.org/api/esm.html#modules-ecmascript-modules) and must bootstrap the agent in a different way.
 
-The New Relic Node.js agent includes ***_experimental_*** support for ES Modules. The agent is reliant on an experimental feature in Node.js in order to appropriately register instrumentation. Until the Node.js API for [ES Module Loaders](https://nodejs.org/api/esm.html#loaders) is stable, breaking changes may occur when updating Node.js. Lastly, the ESM loader does not follow the same [supported Node.js versions](https://docs.newrelic.com/docs/apm/agents/nodejs-agent/getting-started/compatibility-requirements-nodejs-agent#system) as the agent. The minimum supported version of Node.js is `v16.12.0`.
+The New Relic Node.js agent includes support for ES Modules. 
 
 ### Setup
 
@@ -237,10 +237,9 @@ If the issue has been confirmed as a bug or is a feature request, please file a
 **Support Channels**
 
 * [New Relic Documentation](https://docs.newrelic.com/docs/agents/nodejs-agent/getting-started/introduction-new-relic-nodejs): Comprehensive guidance for using our platform
-* [New Relic Community](https://forum.newrelic.com/): The best place to engage in troubleshooting questions
-* [New Relic Developer](https://developer.newrelic.com/): Resources for building a custom observability applications
+* [New Relic Community](https://support.newrelic.com/): The best place to engage in troubleshooting questions
+* [New Relic Technical Support Offerings](https://docs.newrelic.com/docs/licenses/license-information/general-usage-licenses/support-plan): Support offerings.
 * [New Relic University](https://learn.newrelic.com/): A range of online training for New Relic users of every level
-* [New Relic Technical Support](https://support.newrelic.com/) 24/7/365 ticketed support. Read more about our [Technical Support Offerings](https://docs.newrelic.com/docs/licenses/license-information/general-usage-licenses/support-plan).
 
 
 ## Privacy
@@ -250,10 +249,6 @@ We define “Personal Data” as any information relating to an identified or id
 
 Please review [New Relic’s General Data Privacy Notice](https://newrelic.com/termsandconditions/privacy) for more information.
 
-## Roadmap
-
-See our [roadmap](./ROADMAP_Node.md), to learn more about our product vision, understand our plans, and provide us valuable feedback.
-
 ## Contribute
 
 We encourage your contributions to improve the Node.js agent! Keep in mind when you submit your pull request, you'll need to sign the CLA via the click-through using CLA-Assistant. You only have to sign the CLA one time per project.
@@ -268,7 +263,7 @@ If you believe you have found a security vulnerability in this project or any of
 
 If you would like to contribute to this project, review [these guidelines](./CONTRIBUTING.md).
 
-To [all contributors](https://github.com/newrelic/node-newrelic/graphs/contributors), we thank you!  Without your contribution, this project would not be what it is today.  We also host a community project page dedicated to [New Relic Node Agent](https://opensource.newrelic.com/projects/newrelic/node-newrelic).
+To [all contributors](https://github.com/newrelic/node-newrelic/graphs/contributors), we thank you!  Without your contribution, this project would not be what it is today.
 
 ## License