Preflight Checklist
What's Wrong?
Preflight Checklist
What's Wrong?
The OAuth login flow fails when authorizing Claude Code to connect to my Claude.ai account. After clicking "Authorize" on the connection screen, I'm prompted to "Sign in again" for security. On the subsequent login screen, clicking "Continue with email" returns:
There was an error sending you a login link. If the problem persists contact support for assistance.
This happens consistently across multiple attempts over several hours/days, not just once.
Environment
- Claude Code version: [PLEASE FILL IN — run
claude --version]
- OS: [PLEASE FILL IN — e.g. macOS / Windows / Linux, and version]
- Node.js version: [PLEASE FILL IN — run
node --version]
- Account: Claude Pro/Max [confirm which]
- Auth method: Email (ProtonMail)
- Google account: not linked / not available as an alternative login method
Troubleshooting already done
- Confirmed the account does receive other Anthropic emails without issue (e.g., support bot correspondence from support@mail.anthropic.com)
- Confirmed no email filters or rules on the ProtonMail account
- Confirmed nothing in spam/junk folder
- Retried multiple times across different attempts, same error every time
- Have not tried a different network/device yet [update if you do]
Steps to Reproduce
- Run
claude / /login in the terminal (or trigger the connection flow)
- Browser opens the "Claude Code would like to connect to your Claude chat account" authorization screen
- Click "Authorize"
- Redirected to "Sign in again to continue" screen
- Click "Sign in again"
- On the login screen, click "Continue with email"
- Error appears: "There was an error sending you a login link."
Expected Behavior
The login link email should be sent successfully, allowing me to complete authentication and use Claude Code with my subscription.
Actual Behavior
Login link fails to send every time, blocking all use of Claude Code via subscription auth.
Related Issues
#47152, #10701 — same error message reported by other users across different OS/locales
What Should Happen?
Preflight Checklist
What's Wrong?
The OAuth login flow fails when authorizing Claude Code to connect to my Claude.ai account. After clicking "Authorize" on the connection screen, I'm prompted to "Sign in again" for security. On the subsequent login screen, clicking "Continue with email" returns:
There was an error sending you a login link. If the problem persists contact support for assistance.
This happens consistently across multiple attempts over several hours/days, not just once.
Environment
- Claude Code version: [PLEASE FILL IN — run
claude --version]
- OS: [PLEASE FILL IN — e.g. macOS / Windows / Linux, and version]
- Node.js version: [PLEASE FILL IN — run
node --version]
- Account: Claude Pro/Max [confirm which]
- Auth method: Email (ProtonMail)
- Google account: not linked / not available as an alternative login method
Troubleshooting already done
- Confirmed the account does receive other Anthropic emails without issue (e.g., support bot correspondence from support@mail.anthropic.com)
- Confirmed no email filters or rules on the ProtonMail account
- Confirmed nothing in spam/junk folder
- Retried multiple times across different attempts, same error every time
- Have not tried a different network/device yet [update if you do]
Steps to Reproduce
- Run
claude / /login in the terminal (or trigger the connection flow)
- Browser opens the "Claude Code would like to connect to your Claude chat account" authorization screen
- Click "Authorize"
- Redirected to "Sign in again to continue" screen
- Click "Sign in again"
- On the login screen, click "Continue with email"
- Error appears: "There was an error sending you a login link."
Expected Behavior
The login link email should be sent successfully, allowing me to complete authentication and use Claude Code with my subscription.
Actual Behavior
Login link fails to send every time, blocking all use of Claude Code via subscription auth.
Related Issues
#47152, #10701 — same error message reported by other users across different OS/locales
Error Messages/Logs
Steps to Reproduce
Steps to Reproduce
Prerequisites:
- A Claude Pro or Max subscription (individual account, not Team/Enterprise)
- Account email hosted on ProtonMail (may or may not be relevant — see notes below)
- No Google account linked to the Claude.ai account (email-only auth)
Steps:
- Install or open Claude Code:
- If not already authenticated, Claude Code opens a browser window showing:
"Claude Code would like to connect to your Claude chat account"
with an Authorize / Decline choice.
- Click Authorize.
- The browser redirects to a screen titled "Sign in again to continue" with the message:
"For your security, granting this access requires a recent sign-in. Sign in again to continue."
- Click Sign in again.
- The browser shows the standard Claude.ai Log in screen with two options: "Continue with Google" and an email field pre-filled with the account's email, plus a Continue with email button.
- Click Continue with email.
- Expected: a login link is emailed and a confirmation message appears.
Actual: the following error appears immediately below the button:
"There was an error sending you a login link. If the problem persists contact support for assistance."
- Repeat steps 3–8 after waiting 15+ minutes: identical error occurs every time.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
2.1.201
Claude Code Version
2.1.201
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
No response
Preflight Checklist
What's Wrong?
Preflight Checklist
What's Wrong?
The OAuth login flow fails when authorizing Claude Code to connect to my Claude.ai account. After clicking "Authorize" on the connection screen, I'm prompted to "Sign in again" for security. On the subsequent login screen, clicking "Continue with email" returns:
This happens consistently across multiple attempts over several hours/days, not just once.
Environment
claude --version]node --version]Troubleshooting already done
Steps to Reproduce
claude//loginin the terminal (or trigger the connection flow)Expected Behavior
The login link email should be sent successfully, allowing me to complete authentication and use Claude Code with my subscription.
Actual Behavior
Login link fails to send every time, blocking all use of Claude Code via subscription auth.
Related Issues
#47152, #10701 — same error message reported by other users across different OS/locales
What Should Happen?
Preflight Checklist
What's Wrong?
The OAuth login flow fails when authorizing Claude Code to connect to my Claude.ai account. After clicking "Authorize" on the connection screen, I'm prompted to "Sign in again" for security. On the subsequent login screen, clicking "Continue with email" returns:
This happens consistently across multiple attempts over several hours/days, not just once.
Environment
claude --version]node --version]Troubleshooting already done
Steps to Reproduce
claude//loginin the terminal (or trigger the connection flow)Expected Behavior
The login link email should be sent successfully, allowing me to complete authentication and use Claude Code with my subscription.
Actual Behavior
Login link fails to send every time, blocking all use of Claude Code via subscription auth.
Related Issues
#47152, #10701 — same error message reported by other users across different OS/locales
Error Messages/Logs
Steps to Reproduce
Steps to Reproduce
Prerequisites:
Steps:
Actual: the following error appears immediately below the button:
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
2.1.201
Claude Code Version
2.1.201
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
No response