[BUG] All previous Cowork conversations are all gone on Windows 11, but Cowork is available

[ian-limhanyan]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

I have a Claude Pro account, when I opened the Claude desktop app on my Windows 11 PC, I discovered the Claude Cowork tabs have disappeared. I am the administrator of my device, its updated to the latest version.

The previous Cowork conversations are also nowhere to be found in the sidebar.

What Should Happen?

Claude should restore all previous Cowork conversations I've had.

Error Messages/Logs

Steps to Reproduce

Restarted the app from scratch - No change
Removed the app using add/remove programs and re-downloaded and installed it from scratch - No change
Rebooted my PC - No change
Checked my Pro account status - still active till next year
Ticked Virtual Machine Platform on my computer settings - No change

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

2.1.215

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

No response