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Description
ISSUE TYPE
- Bug Report
COMPONENT NAME
API
CLOUDSTACK VERSION
4.20
CONFIGURATION
2fa enabled and ntpd deamon crashed
OS / ENVIRONMENT
SUMMARY
When there is a time sync problem logging with 2fa is failing with no proper message.
2024-08-12 08:49:00,348 DEBUG [c.c.a.ApiServlet](qtp249034932-69562:ctx-c35c10b9) (logid:c8c78f30) Verifying two factor authentication
2024-08-12 08:49:00,569 ERROR [c.c.a.ApiServlet](qtp249034932-69562:ctx-c35c10b9) (logid:c8c78f30) Two factor authentication 2FA is enabled but not verified, please verify 2FA using validateUserTwoFactorAuthenticationCode API before calling other APIs. Existing session is invalidated.
2024-08-12 08:49:00,594 DEBUG [c.c.a.ApiServlet](qtp249034932-69562:ctx-c35c10b9) (logid:c8c78f30) Verification of two factor authentication failed
2024-08-12 08:49:00,594 DEBUG [c.c.a.ApiServlet](qtp249034932-69562:ctx-c35c10b9) (logid:c8c78f30) ===END=== 172.17.35.247 -- GET
STEPS TO REPRODUCE
enable 2fa
crash ntpd server
try to login
EXPECTED RESULTS
more meaningful error message in logs, not to end user
ACTUAL RESULTS
difficult to troubleshoot logs
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