Reclaim org access

[khalilromero]

Hello!

I'm helping a teammate track down how to regain access to a org (claim org ownership)

What's the best way to go about this? For context - https://artifacthub.io/packages/helm/sumologic/sumologic

[tegioz]

Hi @khalilromero

At the moment, it's not possible to claim the ownership of an existing organization.

[khalilromero]

Understood! Would you be able to put me in contact with the org admins? Or add someone to the org?

[tegioz]

No, not really, sorry. My suggestion would be to try to contact them via GitHub. Maybe if you open an issue in one of their repositories they can point you in the right direction 🙂

[khalilromero]

No worries and understood! Unfortunately this is a bit of a strange case where we're unsure if anyone at our org still has access to it/ownership.

We're unsure on next best steps on this to regain org access, would it be better to create a new one?

[tegioz]

It'd be best if they invited you to the current organization. Did you open the issue in their repositories?

[khalilromero]

I have not, but I checked with our internal team at sumologic and no one seems to have access.

[khalilromero]

Yup I opened up a issue in the repo and no luck.

Would we have to create a whole new org?

[tegioz]

Could you please share the issue?

[khalilromero]

Yup! - SumoLogic/tailing-sidecar#811

[tegioz]

Hi @khalilromero

Adding @rnishtala-sumo to the conversation, as I've seen that he's one of the current maintainers of the SumoLogic/sumologic-kubernetes-collection repository. I've also noticed that he seems to have published some content using this own user (at https://artifacthub.io/packages/helm/sumologic/sumologic). Maybe you'd like to have that content under the SumoLogic org in AH as well.

At the moment there are three users in the SumoLogic organization registered in Artifact Hub. I'd be happy to put you in contact with them so that they can invite you to the organization.

[tegioz]

Hi @khalilromero

I sent an email to @rnishtala-sumo a few days ago. I didn't have your email, but if you share it I can forward it to you.

[khalilromero]

[email protected], thank you!

[rnishtala-sumo]

I missed the email earlier. I see it now, thank you!

[khalilromero]

We are all good to go Sergio, thank you so much!

[tegioz]

Awesome, no worries!