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New Phidgets not connecting, Artisan crashing #2067

@jkfrfr

Description

@jkfrfr

Problem Description

I have been using Artisan with my 'old' Phidgets setup for a long time without a single connectivity issue or crash. I updated to 3.4 a few weeks ago, also without incident. Today I tried to add additional Phidgets and have had nothing but problems and crashes.

My 'old' setup looks like this: Phidgets VINT HUB_0002 with the following ports connected as such:
0 - RTD (p100) TMP1200
1 - RTD (p1000) TMP1200
2 - RTD (p100) TMP1200
3 - pwm output OUT1100
4 - DAQ1500 wheatstone bridge connected to a single load cell

For my 'new' setup, I wanted to remove one RTD probe, add a 1136 Differential Pressure Sensor and add a second DAQ1500 so that I can use four load cells in parallel. I left the following ports unchanged:

0 - RTD (p100) TMP1200
1 - RTD (p1000) TMP1200
3 - pwm output OUT1100

If I connect port 2 to the 1136, either port 2 or port 3 will work, but not the other. I've attached a settings file showing this setup. If I instead use port 4 for the 1136, both it and the PWM output work properly.

If I connect port 4 and port 5 to two different DAQ1500 units, the first one will always work, but about half the time the second one will not give any readings. If the second unit does work, it will typically stop working with a short time and Artisan will crash without any further warning. I've attached a settings file showing this arrangement. Ticking the 'async' button in Devices/Phidgets/DAQ1500 tab makes no difference.

Additionally, for every different arrangement I've tried, the Phidgets Control Panel always shows all devices connected and working properly. All drivers are up to date.

Steps To Reproduce

As above, connect port 2 to a 1136 Phidget device and port 3 to an OUT1100, and only one will work.

Alternately, connect ports 4 and 5 to two DAQ1500 units, and a the second device will not connect properly and Artisan will crash.

test 2.1136 3.pwm.aset.txt
test 4,5 daq1500.aset.txt

Artisan Version

3.4.0

Computer OS and Version

Windows 11 Home 25H2

Connected devices or roasting machine

Phidgets HUB_0002 to a DIY fluid bed roaster

Files

  • A sample profile *.alog file, renamed to *.alog.txt is attached.

  • A settings file (Help>> Save Settings) *.aset, renamed to *.aset.txt is attached.

  • Screenshots are attached.

  • No files are attached.

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