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"Socket hang up" not handled by Retry configuration #1020

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@kbkk

Description

@kbkk

Checklist

  • I have looked into the Readme, Examples, and FAQ and have not found a suitable solution or answer.
  • I have looked into the API documentation and have not found a suitable solution or answer.
  • I have searched the issues and have not found a suitable solution or answer.
  • I have searched the Auth0 Community forums and have not found a suitable solution or answer.
  • I agree to the terms within the Auth0 Code of Conduct.

Description

We occasionally see failed auth0 requests due to "socket hang up" - it causes our app's flow to break as we didn't expect this is something that needs handling.

The existing retry implementation can only handle failed requests based on statusCode, which does not apply in this case:

result = await action();
if ((retryWhen || [429]).includes(result.status) && nrOfTries < nrOfTriesToAttempt) {
nrOfTries++;

Expectations:

  • Allow retrying on "socket hang up" and possibly other network related errors
  • Provide new defaults for Retry, including "socket hang up"

Logs and traces:

      "fields": {
        "exception.message": "socket hang up",
        "exception.type": "ECONNRESET",
        "event": "exception",
        "exception.stacktrace": "Error: socket hang up\n    at connResetException (node:internal/errors:720:14)\n    at TLSSocket.socketOnEnd (node:_http_client:525:23)\n    at TLSSocket.emit (node:events:529:35)\n    at TLSSocket.emit (node:domain:489:12)\n    at endReadableNT (node:internal/streams/readable:1400:12)\n    at process.processTicksAndRejections (node:internal/process/task_queues:82:21)"
      },
    "duration": 702769,
    "http.url": "https://my-tenant.us.auth0.com/oauth/token",
    "http.target": "/oauth/token",
    "otel.status_description": "socket hang up",
APIError: socket hang up
at /usr/src/app/node_modules/rest-facade/src/Client.js:402:25
at Request.callback (/usr/src/app/node_modules/rest-facade/node_modules/superagent/lib/node/index.js:943:3)
at ClientRequest.<anonymous> (/usr/src/app/node_modules/rest-facade/node_modules/superagent/lib/node/index.js:860:12)

Reproduction

  1. I cannot think of an easy reproduction - probably needs some fault injection/mocking to trigger it easily.

Sample code:

export const authClient = new AuthenticationClient({
  domain: config.domain,
  clientId: config.clientId,
  clientSecret: config.clientSecret,
});

await authClient.passwordGrant({
      username: user_email,
      password: user_password,
      audience: config.audience,
    });

Additional context

No response

node-auth0 version

3.7.2

Node.js version

18.20.4

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