rtn-web-browser not clearing cache after failed sign up #14687
Description
Before opening, please confirm:
- I have searched for duplicate or closed issues and discussions.
- I have read the guide for submitting bug reports.
- I have done my best to include a minimal, self-contained set of instructions for consistently reproducing the issue.
JavaScript Framework
React Native
Amplify APIs
Authentication
Amplify Version
v6
Amplify Categories
auth
Backend
CDK
Environment information
Details
System:
OS: macOS 15.7.3
CPU: (14) arm64 Apple M4 Pro
Memory: 2.69 GB / 48.00 GB
Shell: 5.9 - /bin/zsh
Binaries:
Node: 23.7.0 - /opt/homebrew/bin/node
Yarn: 1.22.22 - /opt/homebrew/bin/yarn
npm: 11.6.3 - /opt/homebrew/bin/npm
Watchman: 2025.07.21.00 - /opt/homebrew/bin/watchman
Browsers:
Edge: 140.0.3485.94
Firefox: 144.0.2
Safari: 18.6
npmPackages:
@aws-amplify/react-native: ^1.3.1 => 1.3.1
@aws-amplify/rtn-web-browser: ~1.3.0 => 1.3.0
@aws-amplify/ui-react-native: ^2.6.4 => 2.6.4
@babel/core: ^7.25.2 => 7.28.5
@expo/vector-icons: ^15.0.3 => 15.0.3
@invertase/react-native-apple-authentication: ^2.4.1 => 2.5.0
@react-native-async-storage/async-storage: 2.2.0 => 2.2.0
@react-native-community/netinfo: ^11.4.1 => 11.4.1
@react-native-firebase/app: ^23.4.0 => 23.7.0
@react-native-firebase/messaging: ^23.4.0 => 23.7.0
@react-native-google-signin/google-signin: ^15.0.0 => 15.0.0
@react-native-vector-icons/material-design-icons: 12.3.0 => 12.3.0
@react-navigation/bottom-tabs: ^7.3.10 => 7.9.0
@react-navigation/elements: ^2.3.8 => 2.9.3
@react-navigation/native: ^7.1.6 => 7.1.26
@types/react: ~19.1.10 => 19.1.17
RNAppleAuthExample: 0.0.1
aws-amplify: ^6.15.9 => 6.15.9
aws-amplify/adapter-core: undefined ()
aws-amplify/adapter-core/internals: undefined ()
aws-amplify/analytics: undefined ()
aws-amplify/analytics/kinesis: undefined ()
aws-amplify/analytics/kinesis-firehose: undefined ()
aws-amplify/analytics/personalize: undefined ()
aws-amplify/analytics/pinpoint: undefined ()
aws-amplify/api: undefined ()
aws-amplify/api/internals: undefined ()
aws-amplify/api/server: undefined ()
aws-amplify/auth: undefined ()
aws-amplify/auth/cognito: undefined ()
aws-amplify/auth/cognito/server: undefined ()
aws-amplify/auth/enable-oauth-listener: undefined ()
aws-amplify/auth/server: undefined ()
aws-amplify/data: undefined ()
aws-amplify/data/server: undefined ()
aws-amplify/datastore: undefined ()
aws-amplify/in-app-messaging: undefined ()
aws-amplify/in-app-messaging/pinpoint: undefined ()
aws-amplify/push-notifications: undefined ()
aws-amplify/push-notifications/pinpoint: undefined ()
aws-amplify/storage: undefined ()
aws-amplify/storage/s3: undefined ()
aws-amplify/storage/s3/server: undefined ()
aws-amplify/storage/server: undefined ()
aws-amplify/utils: undefined ()
date-fns: 4.1.0 => 4.1.0
eslint: ^9.25.0 => 9.39.2
eslint-config-expo: ~10.0.0 => 10.0.0
expo: ~54.0.0 => 54.0.30
expo-application: ~7.0.8 => 7.0.8
expo-blob: ^0.1.7 => 0.1.7
expo-blur: ~15.0.8 => 15.0.8
expo-build-properties: ~1.0.10 => 1.0.10
expo-camera: ~17.0.10 => 17.0.10
expo-constants: ~18.0.11 => 18.0.12
expo-dev-client: ~6.0.20 => 6.0.20
expo-device: ~8.0.10 => 8.0.10
expo-font: ~14.0.10 => 14.0.10
expo-haptics: ~15.0.8 => 15.0.8
expo-image: ~3.0.11 => 3.0.11
expo-image-picker: ~17.0.9 => 17.0.10
expo-linking: ~8.0.10 => 8.0.11
expo-router: ~6.0.17 => 6.0.21
expo-splash-screen: ~31.0.12 => 31.0.13
expo-status-bar: ~3.0.9 => 3.0.9
expo-symbols: ~1.0.8 => 1.0.8
expo-system-ui: ~6.0.9 => 6.0.9
expo-updates: ~29.0.15 => 29.0.15
expo-video: ~3.0.15 => 3.0.15
expo-web-browser: ~15.0.10 => 15.0.10
immer: 10.1.1 => 10.1.1 (9.0.6)
react: 19.1.0 => 19.1.0 (19.2.0-canary-5252281c-20250408)
react-dom: 19.1.0 => 19.1.0 (19.2.0-canary-5252281c-20250408)
react-native: 0.81.5 => 0.81.5
react-native-advanced-input-mask: ^1.4.5 => 1.4.6
react-native-blob-util: ^0.24.5 => 0.24.5
react-native-gesture-handler: ~2.28.0 => 2.28.0
react-native-get-random-values: ^1.11.0 => 1.11.0
react-native-image-viewing: ^0.2.2 => 0.2.2
react-native-keyboard-controller: 1.18.5 => 1.18.5
react-native-pager-view: 6.9.1 => 6.9.1
react-native-paper: ^5.14.5 => 5.14.5
react-native-reanimated: ~4.1.1 => 4.1.6
react-native-safe-area-context: ^5.6.1 => 5.6.2
react-native-screens: ~4.16.0 => 4.16.0
react-native-url-polyfill: ^2.0.0 => 2.0.0 (3.0.0)
react-native-web: ^0.21.0 => 0.21.2
react-native-webview: 13.15.0 => 13.15.0
react-native-worklets: 0.5.1 => 0.5.1
typescript: ~5.9.2 => 5.9.3
zustand: ^5.0.7 => 5.0.9
npmGlobalPackages:
aws-cdk: 2.1017.1
corepack: 0.31.0
eas-cli: 16.28.0
heroui-cli: 1.2.3
homebridge-dreo-db94: 1.0.0
npm: 11.6.3
yarn: 1.22.22
Describe the bug
When a user attempts to sign up using google sign in on an android device, if the email is signed up through a different provider and the PreSignUp lambda fails the request the user then can never use google sign in again, as each time its selected it sends along the user account from the first attempt.
Workarounds I have tried:
- I have uninstalled the app
- Cleared the app's data and cache
- Cleared Chrome's cache
- Called
signOut({global: true}) - Navigated in chrome to the host ui page and successfully signed in with the new account, then re-attempted in the app.
Expected behavior
When a PreSignUp lambda fails the cache of run-web-browser should be cleared completely.
Reproduction steps
- Setup cognito
- Create an account using either apple/fb/azure/userPass
- Create an account using google but with the same email as step 2
- Observe google sign in is now permanently broken
Code Snippet
const socialSignIn = async (provider: SignInType) => {
setLoading(true);
setSigningIn(true);
try {
signInWithRedirect({ provider: provider });
} catch (e) {
AppLogger(`${e}`);
}
};
useEffect(() => {
Hub.listen("auth", async (data) => {
AppLogger(`${data.payload}`);
AppLogger(`${data.payload.event}`);
switch (data.payload.event) {
case "signedIn":
if (signingIn) {
await setUser(data.payload.data.userId);
}
break;
case "signInWithRedirect":
setLoading(false);
break;
case "signInWithRedirect_failure":
AppLogger(`${data.payload.data.error?.message}`);
if (
JSON.stringify(data.payload.data).includes(
"Email+is+already+being+used"
)
) {
setMessage(
data.payload.data.error?.message ??
"That email address is already in use from a different provider."
);
}
setLoading(false);
break;
}
});
});Log output
Details
01-26 07:38:37.802 8070 12416 I ReactNativeJS: android: PreSignUp failed with error Email is already being used.
01-26 07:38:37.803 8070 12416 I ReactNativeJS: android: [object Object]
01-26 07:38:37.803 8070 12416 I ReactNativeJS: android: signInWithRedirect_failure
01-26 07:38:37.803 8070 12416 I ReactNativeJS: android: PreSignUp failed with error Email is already being used.
01-26 07:38:37.803 8070 12416 I ReactNativeJS: android: [object Object]
01-26 07:38:37.803 8070 12416 I ReactNativeJS: android: signInWithRedirect_failure
01-26 07:38:37.803 8070 12416 I ReactNativeJS: android: PreSignUp failed with error Email is already being used.
01-26 07:38:37.804 8070 12416 I ReactNativeJS: android: [object Object]
01-26 07:38:37.804 8070 12416 I ReactNativeJS: android: signInWithRedirect_failure
01-26 07:38:37.804 8070 12416 I ReactNativeJS: android: PreSignUp failed with error Email is already being used.
aws-exports.js
No response
Manual configuration
No response
Additional configuration
No response
Mobile Device
Samsung A12
Mobile Operating System
Android 12
Mobile Browser
rtn-web-browser
Mobile Browser Version
No response
Additional information and screenshots
No response