aws_connect: CfnInstanceStorageConfig to Enable exporting email messages to S3

[hanswitchboard]

Describe the feature

https://docs.aws.amazon.com/cdk/api/v2/docs/aws-cdk-lib.aws_connect.CfnInstanceStorageConfig.html
The CfnInstanceStorageConfig enables storage for CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, and AGENT_EVENTS, but it does not support email messages.

Use Case

Would be great if we can use cdk to enable exporting email messages to S3

Proposed Solution

No response

Other Information

No response

Acknowledgements

• I may be able to implement this feature request
• This feature might incur a breaking change

CDK version used

2.1005.0

Environment details (OS name and version, etc.)

macos

[pahud]

I checked the official AWS CloudFormation documentation for the AWS::Connect::InstanceStorageConfig resource. The documentation confirms that the allowed values for the ResourceType property are:

CHAT_TRANSCRIPTS
CALL_RECORDINGS
SCHEDULED_REPORTS
MEDIA_STREAMS
CONTACT_TRACE_RECORDS
AGENT_EVENTS

EMAIL_MESSAGES is not currently listed as a supported ResourceType in CloudFormation.

When CFN supports that, CDK can simply add that in a PR.

[hanswitchboard]

Hey @pahud, thanks for the prompt response! May I ask where I can submit this feature request? It seems to be missing a few enums, even though the enums are available in the SDK e.g. https://github.com/awslabs/aws-sdk-rust/blob/666634d8eaab8b3c4527c29eaa902c33c9be051d/sdk/connect/src/types/_instance_storage_resource_type.rs#L134-L148

"AGENT_EVENTS",
"ATTACHMENTS",
"CALL_RECORDINGS",
"CHAT_TRANSCRIPTS",
"CONTACT_EVALUATIONS",
"CONTACT_TRACE_RECORDS",
"EMAIL_MESSAGES",
"MEDIA_STREAMS",
"REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS",
"REAL_TIME_CONTACT_ANALYSIS_SEGMENTS",
"REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS",
"SCHEDULED_REPORTS",
"SCREEN_RECORDINGS",

[pahud]

This seems to be a gap between SDK and CFN

CFN current support:
https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-instancestorageconfig.html#cfn-connect-instancestorageconfig-resourcetype

SDK as you mentioned
https://github.com/awslabs/aws-sdk-rust/blob/666634d8eaab8b3c4527c29eaa902c33c9be051d/sdk/connect/src/types/_instance_storage_resource_type.rs#L134-L148

If CFN does not support that, adding enums in CDK won't help as CFN would still fail.

I am cutting an internal ticket to clarify this.

[pahud]

internal tracking: V1730125212