1179 Peelar Cres. Innisfil ON | ayokhan2006@gmail.com | 905-904-3654 or 807-632-2376
AI Product Manager with 14+ years in product development and quality engineering, specializing in AI-native product strategy, Jobs-to-be-Done (JTBD), PRD development, and go-to-market execution. Founder of NovaStaris (novastaris.ai), an AI-powered crypto discovery and analysis platform. Experienced in building AI agents (voice, chat, and automation) and shipping products using Claude, Cursor, Vercel, and modern AI tooling end-to-end—from market research and JTBD framing through PRDs, roadmaps, and launch. Led product delivery for enterprise platforms (Enercare, healthcare systems serving 14M+ residents) while building and scaling AI products and agents from zero to live production.
Ongoing
- Product strategy & JTBD: Defined and documented Jobs-to-be-Done for discovery, wallet tracking, watchlist, crypto futures, and trading automation; aligned feature roadmap and prioritization to user jobs (“When … I want to … so that …”).
- PRD & go-to-market: Owned end-to-end product lifecycle: PRDs, user stories, acceptance criteria, and go-to-market strategy for Pro/VIP tiers; launched AI analysis (Solana & BSC), Crypto Futures workflow, Wallet Tracker, CT Scan, and Coach Calls + Telegram Signals.
- Building AI agents: Designed and shipped AI agents for analysis (viral scoring, chart analysis), trading (bot with AI monitor for entries/exits), and user-facing workflows; defined agent behavior, guardrails, and quality criteria.
- AI product delivery: Shipped AI-powered features using Claude, Cursor, Vercel, Bit, Next.js, and integrated AI APIs; iterated on UX and positioning based on user feedback. Applied RAG, fine-tuning, and evals (LLM evaluation) in product specs and quality criteria for AI features.
- Platform scope: NovaStaris combines real-time on-chain data, social signals, and NovaStaris AI Analysis for meme coins (Solana, BSC) and crypto futures—enabling users to discover and evaluate tokens and run an automated Crypto Futures Trading Bot in one platform.
March 2021 – Present
- Spearheaded Project Maple data migration from Salesforce to Clarify CRM under critical Enbridge deadline, owning the full product lifecycle and stakeholder alignment.
- Orchestrated dual Scrum Master/Product Owner role for rental water heater platform serving 1/5 of Ontario homes (500K+ customers): product strategy, roadmap milestones, deliverables, risk mitigation, and non-functional requirements.
- Architected web-based tenant and agent portal from market research through functional Figma prototype: competitive analysis, ICP, JTBD, customer journey mapping, and end-to-end user flows.
- Building AI agents: Built and shipped voice agents and chat agents at Enercare using N8N and Vapi—designed conversational AI solutions for production (calls and chat), authored PRDs and technical specs, and replaced failing AI call systems with N8N workflow automation and Vapi-powered agents.
- Engineered AI-powered N8N automation integrating OpenAI GPT-4 for real-time cryptocurrency market analysis (e.g. 15-min Bitcoin/USDC chart analysis via Telegram); defined product requirements and technical architecture.
- AI-augmented product work: Leveraged Claude, Cursor, Figma AI, and related tools for PRD drafting, solution design, and faster iteration with engineering.
- Directed 22-member distributed product delivery teams (Canada, India, USA) for Microsoft Dynamics 365 (CE and F&O), Salesforce, and Zuora Billings Migration: sprint planning, stakeholder meetings, UAT, and cross-functional alignment.
June 2020 – March 2021
- Drove product strategy for Canada’s first SMART Hospital platform, integrating 6 mission-critical systems (Vocera, RTLS, Epic, Austco Nursecall, Getwell Network, Hillrom); defined product requirements, acceptance criteria, and go-to-market validation.
- Brokered multi-vendor integration requirements with US partners (Epic, Vocera, Hillrom, Getwell Network); translated technical constraints into product specifications.
- Led user research and validation for smart bed, RTLS, and nurse call systems; super user training and feedback loops to refine features and clinical workflows before launch.
- Instituted product documentation framework: feature specs, integration requirements, and release validation criteria.
October 2018 – May 2020
- Built product strategy and QA framework for 6 concurrent healthcare SaaS platforms (SAIL CMR, CMR Patient, E-Booking, Dynamics CRM, Token CRM/Mobile); feature roadmaps, user research, backlog prioritization for 200+ healthcare providers.
- Delivered CI/CD automation (Selenium, Jenkins, TestNG) that cut deployment cycles by ~70%; enabled faster product iteration and feature delivery.
- Evangelized Agile product practices: sprint planning, backlog refinement, retrospectives (JIRA, Confluence); API validation with Postman/JMeter for third-party integrations.
- Drove product quality via user feedback analysis, cross-browser and mobile UX validation, and close partnership with design and engineering.
February 2012 – October 2018
- Anchored QA for Ontario’s largest healthcare integration systems (Wait Times, Cardiac Care Network, Ontario Renal Network, Emergency Triage); master test plans and strategies for multi-release programs serving 14M residents.
- Executed functional, systems, regression, integration, and UAT using HP Quality Center, Azure DevOps, Microsoft Test Manager; HL7/MLLP and BizTalk integrations.
- Catalyzed Agile transformation from Waterfall; QA estimates, impediment reporting, BRDs, use case diagrams; mentored junior QA analysts and led vendor triage.
- University of Cumbria — Master of Business Administration, Information Technology
- University of Lagos — Advanced Diploma, Social Works
- University of California, Irvine — Introduction to Project Management Principles and Practices Specialization
AI Product Management:
Jobs-to-be-Done (JTBD), PRD development, Go-to-Market Strategy, Product Strategy, Roadmap Planning, User Research, Requirements Gathering, Backlog Prioritization, Stakeholder Management, Feature Definition, User Stories, Acceptance Criteria
AI/LLM concepts & quality:
RAG (Retrieval-Augmented Generation), Fine-tuning, Evals (LLM evaluation), AI agent quality criteria
Building AI agents:
Voice agents, Chat agents, Conversational AI, N8N workflow automation, Vapi, Agent design & PRDs, Guardrails & quality criteria
AI & product tools:
Claude, Cursor, OpenAI GPT-4 API, N8N Workflow Automation, Vapi (voice/chat agents), Figma / Figma AI, Telegram Bot Integration
Build & deploy:
Vercel, Bit, Git/GitHub, Next.js, React, CI/CD (Jenkins, Selenium, TestNG)
Design & prototyping:
Figma, UX/UI Design, User Flows, Wireframing, Prototype Development, User Testing, Customer Journey Mapping
Agile & collaboration:
JIRA, Confluence, Azure DevOps, Sprint Planning, Backlog Refinement, Daily Standups, Sprint Reviews, Retrospectives, Scrum, Kanban, SAFe
Technical:
API Testing (Postman, JMeter), SQL, HL7 Healthcare Standards, MongoDB, Salesforce, Microsoft Dynamics 365, Epic Systems
- Certified Tester Foundation Level (CTFL), ISTQB-CSTB-CCTL
- Project Management Professional (PMP)
- Certified Scrum Product Owner (CSPO), Scrum Alliance
- Scrum Master Accredited Certification, International Scrum Institute
- Agile Scrum Foundation, EXIN
- Business Analyst RPA Certified, UiPath
- Accredited Software Test Manager Certification, International Software Test Institute
Current full-time role: Product Owner & QA Team Lead, Enercare Inc. NovaStaris is an independent product initiative.