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| 1 | +# 🏠 Home Loan Guide |
| 2 | + |
| 3 | +This agent helps streamlines a customer's mortgage application journey, empowering them to make informed decisions about their home loan options while simplifying the documentation and application process. |
| 4 | + |
| 5 | +--- |
| 6 | + |
| 7 | +## 💼 Use Cases |
| 8 | + |
| 9 | +- **Corporate Lending Support**: Assist financial institutions in automating and scaling mortgage consultations. |
| 10 | +- **Consumer Loan Advisory**: Help individuals evaluate loan options, understand documentation requirements, and compare payment terms. |
| 11 | +- **Pre-Approval & Application Readiness**: Guide users through the loan readiness process with tailored documentation and eligibility support. |
| 12 | + |
| 13 | +--- |
| 14 | + |
| 15 | +## 🧩 Tools |
| 16 | + |
| 17 | +This agent leverages **Azure AI Agent Service**, using the following tools: |
| 18 | + |
| 19 | +- **File Search** to retrieve mortgage forms, FAQs, and templates. |
| 20 | +- **Code Interpreter** to calculate mortgage payments, compare scenarios, and validate input. |
| 21 | + |
| 22 | +The agent is configured via a `template.py` file and deployable with Bicep for enterprise use. |
| 23 | + |
| 24 | +## Architecture Overview |
| 25 | + |
| 26 | + |
| 27 | + |
| 28 | +--- |
| 29 | + |
| 30 | + |
| 31 | +## ⚙️ Setup Instructions |
| 32 | + |
| 33 | +### Prerequisites |
| 34 | +WIP |
| 35 | + |
| 36 | +--- |
| 37 | +## 💬 Example Agent Interactions |
| 38 | + |
| 39 | +**User**: Can you calculate my monthly payment if I take a 30-year fixed mortgage on a $450,000 home with a $90,000 down payment at a 6.5% interest rate? |
| 40 | +**🔧 Agent Response**: Code Interpreter performs mortgage payment calculation. |
| 41 | + |
| 42 | +--- |
| 43 | + |
| 44 | +**User**: What documents do I need for a Contoso Bank loan? |
| 45 | +**🔍 Agent Response**: File Search Tool retrieves the Contoso Bank loan documentation checklist. |
| 46 | + |
| 47 | +--- |
| 48 | + |
| 49 | +**User**: Can you compare the estimated closing costs for FHA and Conventional loans at Contoso Bank? |
| 50 | +**🔍 Agent Response**: File Search Tool retrieves rows from the dataset for side-by-side cost comparison. |
| 51 | + |
| 52 | +--- |
| 53 | + |
| 54 | +**User**: I’m comparing a 15-year and 30-year mortgage—can you show the difference in total interest paid? |
| 55 | +**🔧 Agent Response**: Code Interpreter compares amortization scenarios. |
| 56 | + |
| 57 | +--- |
| 58 | + |
| 59 | +**User**: I have a condo in Florida—what loan products allow condos, and what are their DTI limits? |
| 60 | +**🔍 Agent Response**: File Search Tool returns products where `Allowed Property Types = Condo`, with associated DTI caps. |
| 61 | + |
| 62 | + |
| 63 | + |
| 64 | +## 🛠 Customization Tips |
| 65 | + |
| 66 | +- **Integrate with Loan Origination Systems (LOS)** |
| 67 | + Add a custom tool or connector (e.g., via Azure Logic Apps) to allow users to submit pre-approval applications, upload documents, or retrieve loan status from internal LOS platforms. |
| 68 | + |
| 69 | +- **Personalize Based on User Profile** |
| 70 | + Modify the `system_message` to adjust tone and guidance for first-time buyers, military veterans, or investment property seekers. |
| 71 | + |
| 72 | +- **Enable Secure Document Submission** |
| 73 | + Extend the agent to support Azure Blob or SharePoint uploads for income verification, ID, or bank statements, and validate them using metadata or form templates. |
| 74 | + |
| 75 | +- **Visualize Loan Comparisons** |
| 76 | + Generate charts comparing monthly payments, total interest, and amortization curves across loan products. |
| 77 | + |
| 78 | +- **Add Multi-language Support** |
| 79 | + Integrate Translator or prompt-based language switching to support users in multiple languages. |
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