Describe the bug
When selecting "File and Pay" on the "Review and Confirm page" to register a business name I get the error message "Unable to process payment" even when retrying at a later date, using mobile and desktop, and using incognito when the current payment method on my account is pre-authorized debit.
To Reproduce
Steps to reproduce the behavior:
- Under 'Account Info' > 'Products and Payment' have your 'Current Payment Method' set to 'Pre-Authorized Debit' with valid bank account details
- Go to 'My Business Registry'
- Click on 'Resume Draft'
- Under 'To Do' click on 'Resume'
- Navigate to 'Review and Confirm' src/views/Amalgamation/ReviewConfirm.vue
- Click the req certification checkbox
- Select 'File and Pay'
- You will get the payment error dialogue src/dialogs/PaymentErrorDialog.vueExpected behaviour
Expect to be able to process payment
Desktop:
- OS: macOS Tahoe 26.3
- Browser Chrome (and chrome in incognito)
- Version 145.0.7632.110
Smartphone:
Additional context
My payment method was pre-authorized debit with my chequeing account information when this error was received, after switching to credit card I was able to proceed and pay. Is payment by pre-authorized debit broken?
Describe the bug
When selecting "File and Pay" on the "Review and Confirm page" to register a business name I get the error message "Unable to process payment" even when retrying at a later date, using mobile and desktop, and using incognito when the current payment method on my account is pre-authorized debit.
To Reproduce
Steps to reproduce the behavior:
Expect to be able to process payment
Desktop:
Smartphone:
Additional context
My payment method was pre-authorized debit with my chequeing account information when this error was received, after switching to credit card I was able to proceed and pay. Is payment by pre-authorized debit broken?