[BUG] Companion Disconnected From Streamdeck and Save Button Greyed Out #3817
Unanswered
jawanzafenelus-afk
asked this question in
Q&A
Replies: 1 comment
-
|
Having same problem with 4.2.2 - cannot save the configurations for ProPresenter computer |
Beta Was this translation helpful? Give feedback.
0 replies
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Uh oh!
There was an error while loading. Please reload this page.
-
Make sure you're on the latest stable or beta build
Is this a bug in companion itself or a module?
Is there an existing issue for this?
Describe the bug
I have a Streamdeck XL that is connected to ProPresenter for button control. For a while the stream deck would show a yellow indicator but still function, after I updated to the new 4.1 I began to see the red indicator and was not able to use any of the buttons for shortcuts.
I tried reentering the info and passwords that connect companion to ProPresenter and uninstalling and reinstalling companion several times but that did not fix the issue. It also seems like I cannot press the save button at the bottom of the page either. The button is greyed out and it doesn't allow me to select it after entering the IP info along with the other data needed to connect ProPresenter to Companion.
It may be something I'm overlooking, is there any solution that you have found to this type of issue?
Steps To Reproduce
No response
Expected Behavior
No response
Environment (please complete the following information)
Additional context
No response
Beta Was this translation helpful? Give feedback.
All reactions