Not receiving 2FA email when logging into desktop app.

[marcontheball]

Steps To Reproduce

Log into web interface, no problem and have had 2FAs for that but thought it would be better to install app. However, I don't receive the 2FA email (not even in junk mail).
Known bug? Something to do with my device (Win 11 laptop) being known from web access but not known for app access?

Expected Result

Get 2FA email.

Actual Result

No 2FA email

Screenshots or Videos

No response

Additional Context

No response

Operating System

Windows

Operating System Version

11

Installation method

Direct Download (from bitwarden.com)

Build Version

Version 2025.9.0 SDK 'main (ab3c7db)' Shell 36.8.1 Renderer 136.0.7103.177 Node 22.18.0 Architecture x64

Issue Tracking Info

• I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-26806
Link (for internal use): https://bitwarden.atlassian.net/browse/PM-26806