FileRequest copyInfo not working.

[wayward710]

• I have checked that the [SDK documentation][sdk-docs] doesn't solve my issue.
• I have checked that the [API documentation][api-docs] doesn't solve my issue.
• I have searched the [Box Developer Forums][dev-forums] and my issue isn't already reported (or if it has been reported, I have attached a link to it, for reference).
• I have searched [Issues in this repo][github-repo] and my issue isn't already reported.

Description of the Issue

When I call the copyInfo method with a FileRequest object, the information from the template I've specified isn't copied, and the default template is used instead. I did some curl methods against the endpoint itself, and that appears to be working.

Steps to Reproduce

Here's some standalone code that will reproduce the error. Note that this follows the example provided at https://developer.box.com/reference/post-file-requests-id-copy/

import com.box.sdk.BoxAPIConnection;
import com.box.sdk.BoxCCGAPIConnection;
import com.box.sdk.BoxFileRequest;

public class TestFileRequestCopy {

public static void main(String[] args) {

	BoxCCGAPIConnection api2 = BoxCCGAPIConnection.applicationServiceAccountConnection(
			"<REDACTED>",
			"<REDACTED>",
			"<REDACTED>"
		);
	String accessToken = api2.getAccessToken();
    BoxAPIConnection api = new BoxAPIConnection(accessToken);
    
    // From https://aspca.app.box.com/filerequest/14529626019 
    BoxFileRequest fileRequest = new BoxFileRequest(api, "14529626019");
    BoxFileRequest.Info fileRequestInfo = fileRequest.new Info();
    fileRequestInfo.setDescription("Following documents are requested for your process");
    fileRequestInfo.setIsDescriptionRequired(true);
    fileRequestInfo.setStatus(BoxFileRequest.Status.ACTIVE);
    
    // "315508186869" is ID of folder
    fileRequestInfo = fileRequest.copyInfo(fileRequestInfo, "315508186869");
    System.out.println(fileRequestInfo.getUrl().toString());

}

}

Expected Behavior

I expected the template to be copied.

Error Message, Including Stack Trace

There's no stack trace -- it just silently fails.

Screenshots

Versions Used

Java SDK: 23.0.2
Java: 23.0.2
[sdk-docs]: ./doc
[api-docs]: https://developer.box.com/docs
[dev-forums]: https://community.box.com/t5/Platform-and-Development-Forum/bd-p/DeveloperForum
[github-repo]: https://github.com/box/box-java-sdk/search?type=Issues

[congminh1254]

Hi @wayward710

I tried with your example code above and it's working from my side:

https://app.box.com/f/2723c55cbd214ce6....
https://app.box.com/f/2fe03b5cc93c480c...

I managed to copy a File Request and have different URL for them, also a different File Request ID.
Can you try to printout the File Request ID before and after you copy it, to see if anything changed?

Bests,
Minh

[wayward710]

Hi @wayward710

I tried with your example code above and it's working from my side:

https://app.box.com/f/2723c55cbd214ce6....
https://app.box.com/f/2fe03b5cc93c480c...

I managed to copy a File Request and have different URL for them, also a different File Request ID. Can you try to printout the File Request ID before and after you copy it, to see if anything changed?

Bests, Minh

Thanks, Minh, but every time the file request is copied, a new URL is generated. That's not the problem. The issue is that the formatting from the file request isn't getting copied over.

[congminh1254]

Hi @wayward710

Can you specify which fields of the File Request is not getting copied over? And how can you check that?

[wayward710]

Hi @wayward710

Can you specify which fields of the File Request is not getting copied over? And how can you check that?

Here's a couple of screenshots. One is the template. Another is a file request that was supposed to copy the template (e.g., instructions), but didn't.

[lukaszsocha2]

Hi @wayward710,
I'm not sure if I get it right, but as far as I understand, you would like to have description (Photo Tips! Packaging...) same as in your template. Can you try removing this line of the code:
fileRequestInfo.setDescription("Following documents are requested for your process");
I think it overrides description text from your template and this is the reason for not displaying the text from template.
Let me know if I understood it wrong or if you were able to resolve this issue.
Best,
@lukaszsocha2