Skip to content

3DSecure not valid for incoming nonce #502

@fradev94

Description

@fradev94

Braintree SDK Version

6.17.0

Environment

Production

Android Version & Device

Android 11, Android 12 and Android 15

Braintree dependencies

com.braintreepayments.api:drop-in:6.17.0

Describe the bug

Some users are experiencing an issue during card top-up with Braintree that requires 3D Secure Code authentication. Below is the error: 2025-05-22 08:09:54.644 [http-nio-8770-exec-26] ERROR c.s.b.a.v3.BraintreeGatewayServiceV3.doTransaction 213 - 3DSecure not valid for incoming nonce: 6129d129-d827-4600-475b-2567ec1c89bc. Transaction denied for accountId ***** and merchantId ***. 3DSecure status is authenticate_unable_to_authenticate, enrolled: Y.

The error is the same for 4 users under the same merchatId.

To reproduce

Top-up with a credit card that requires 3DSecure Code

Expected behavior

I expect the top-up to be completed without issues, since users are authorizing the payment

Screenshots

No response

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions