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Description
Braintree SDK Version
6.17.0
Environment
Production
Android Version & Device
Android 11, Android 12 and Android 15
Braintree dependencies
com.braintreepayments.api:drop-in:6.17.0
Describe the bug
Some users are experiencing an issue during card top-up with Braintree that requires 3D Secure Code authentication. Below is the error: 2025-05-22 08:09:54.644 [http-nio-8770-exec-26] ERROR c.s.b.a.v3.BraintreeGatewayServiceV3.doTransaction 213 - 3DSecure not valid for incoming nonce: 6129d129-d827-4600-475b-2567ec1c89bc. Transaction denied for accountId ***** and merchantId ***. 3DSecure status is authenticate_unable_to_authenticate, enrolled: Y.
The error is the same for 4 users under the same merchatId.
To reproduce
Top-up with a credit card that requires 3DSecure Code
Expected behavior
I expect the top-up to be completed without issues, since users are authorizing the payment
Screenshots
No response