|
| 1 | +--- |
| 2 | +title: Requesting and Managing an AWS Account |
| 3 | +last_reviewed_on: 2024-11-04 |
| 4 | +review_in: 6 months |
| 5 | +--- |
| 6 | + |
| 7 | +# <%= current_page.data.title %> |
| 8 | + |
| 9 | + |
| 10 | +# Requesting and Managing an AWS Account |
| 11 | + |
| 12 | +To request a new Amazon Web Services (AWS) account for your service, use the [**Cabinet Office AWS Request Tool**](https://request-an-aws-account.platforms.cabinetoffice.gov.uk/). |
| 13 | + |
| 14 | +The request tool details the specific form fields required, but you must ensure you have met the strict governance and technical prerequisites outlined below before applying. |
| 15 | + |
| 16 | +## Prerequisites and Approvals |
| 17 | + |
| 18 | +**Approvals** |
| 19 | + |
| 20 | +* **Technical Design Authority (TDA) Approval**: Before starting development of a new service, you must ensure you have engaged with the [Cabinet Office Technical Design Authority](https://intranet.cabinetoffice.gov.uk/it-data-and-security/chief-technology-office/technical-governance-and-assurance/technical-design-authority/). You will be asked to provide evidence of this engagement. |
| 21 | +* **Financial Approval**: You must have approval from your business unit and the relevant Budget Holder. |
| 22 | +* **Cost Centre Code:** Have the correct Cabinet Office cost centre code ready for the recharge or invoice. |
| 23 | + |
| 24 | +The request tool does not provide cost estimates. You are responsible for forecasting your costs using AWS pricing guidance to ensure affordability. AWS provides a [pricing calculator](https://calculator.aws/#/) that may be used. |
| 25 | + |
| 26 | +### **Information for the Request Form** |
| 27 | + |
| 28 | +To complete the request, you will need: |
| 29 | + |
| 30 | +* **Team Details:** Team name, shared email address, and team lead contact information. |
| 31 | +* **Service Details:** Service name and out-of-hours support requirements. |
| 32 | +* **Account Administrators:** Nominated users who comply with the AWS Administrator Policy. |
| 33 | + |
| 34 | +### |
| 35 | + |
| 36 | +### **Team Capabilities** |
| 37 | + |
| 38 | +* **Skills & Security:** You must possess the skills to operate and decommission services securely, in compliance with all Cabinet Office technical and security policies. |
| 39 | +* **Credential Management:** You must have a plan to manage credentials securely. This includes revoking access for leavers **on or before** their last day. |
| 40 | + |
| 41 | +## **The Request Process** |
| 42 | + |
| 43 | +1. Submit your request via the [AWS Request Tool](https://request-an-aws-account.platforms.cabinetoffice.gov.uk/). |
| 44 | +2. Your request is sent to the **Platform Engineering team** for a manual validity check. |
| 45 | +3. Once approved, the account is provisioned and handed over to you. |
| 46 | + |
| 47 | +## **Account Ownership and Responsibilities** |
| 48 | + |
| 49 | +**Important:** Once the account is provisioned, the **Service Owner** assumes full responsibility. The **Platform Engineering team** does not maintain, monitor, or manage the account. |
| 50 | + |
| 51 | +* **Self-Service User Management:** You are responsible for adding and removing users. This is a purely self-service function managed via the [User Management Tool](https://request-an-aws-user.digital.cabinet-office.gov.uk/#manage-users%20) |
| 52 | +* **Security and Decommissioning:** You must manage credentials, enforce security policies, and decommission services when they are no longer needed. |
| 53 | +* **Leavers Process:** You must have secure plans for user management, including removing access for leavers **before** or **immediately after** their last day. |
| 54 | +* **Naming Conventions:** Account names should be descriptive and lower-case separated by dashes. It should follow the following standards: |
| 55 | + Pattern 1: |
| 56 | + |
| 57 | + \[`service name`\]-\[`environment`\] |
| 58 | + |
| 59 | +(e.g., `public-appointment-production or public-appointment-integration`). |
| 60 | + |
| 61 | +Pattern 2: |
| 62 | + |
| 63 | +\[business unit\]-\[service name\]-\[environment\] |
| 64 | + |
| 65 | +(e.g., `public-appointment-production or public-appointment-integration`). |
| 66 | + |
| 67 | +## Technical Standards and Best Practice |
| 68 | + |
| 69 | +You are required to adhere to the Cabinet Office technical standards. Please review the following Digital Handbook guidance before configuring your environment: |
| 70 | + |
| 71 | +* [**AWS Administration Minimum Requirements**](https://guidance.cabinetoffice.gov.uk/digital-handbook/docs/guidance/software/aws-administration-min-requirements.html) \- Detailed security and setup obligations. |
| 72 | +* [**Branching Strategies & Policies**](https://guidance.cabinetoffice.gov.uk/digital-handbook/docs/guidance/software/branching-strategies-policies-standards.html) \- Code management standards. |
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